Information Technology Associate jobs at UT Health San Antonio

Under little or no supervision, this position is responsible for Inpatient Orders/Orders Transmittal application(s)/module(s) of Epic. This position is for individuals who thrive in a fast-paced, agile environment, which means being able to change direction quickly, multitask, and demonstrate a passion and eagerness to learn new technologies. The Epic inpatient application analyst will collaborate with and provide expert-level support to their counterparts from other applications to successfully meet the development and implementation objectives for assigned Epic applications. Effectively manages competing and changing priorities. Serves as project lead for key initiatives, including performing project management duties, as assigned. Develops, documents, and adheres to the internal procedures that will be used in conjunction with related applications and systems. Interacts professionally with leadership, faculty, staff, and vendors. Proven ability to work independently and successfully execute multiple assignments simultaneously in a complex environment Advanced critical and analytical thinking proficiencies. Excellent verbal/written communication and follow-up skills. Demonstrated advanced troubleshooting competencies. Excellent organizational and project management skills. Add. Licenses & Certifications: Epic Bugsy application/experience preferred. Epic certification must be maintained per Epic Corporation standards - Required within 18 months. Workflow: Based on clinical project requests, works with requestors and users to understand and document current workflow with an eye toward proposed future workflows that are optimized for any planned application changes. Design and Build: Presents recommended system enhancement opportunities and creative technical solutions for clinic-related scenarios. Using analytical evaluation skills, identifies, proposes, builds, and demonstrates prototypes of application configuration options for review and approval by project requestors. Performs ongoing maintenance and configuration updates to Epic applications. Test: With minimal supervision, creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Support: Provides tier-two support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Serves as a liaison between users and vendors. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Perform all other duties as assigned.

Information Technology Instructor - San Antonio Campus Hallmark University Hallmark University is seeking a passionate and experienced Information Technology Instructor to join our dynamic and growing programs at our San Antonio, TX campus. Our faculty and staff are committed to producing graduates who are the preferred choice in the IT industry. This role is ideal for professionals who are eager to mentor students and deliver hands-on instruction in IT hardware, software, and cybersecurity. Key Responsibilities: Deliver on-site instruction using provided syllabus, equipment, and materials Assess student progress through testing and support outside of class Submit grades and complete required duties on time Serve as a mentor and uphold compliance standards Participate in campus initiatives and the Hallmark Character Program Perform other duties as assigned Qualifications: Ph.D. or Doctoral degree in an IT-related field (e.g., Computer Science, Information Systems, AI, Data Science) Minimum 4 years of professional experience At least 3 years of hands-on experience in networking, systems, or cybersecurity Certifications such as A+, CCNA, Security+, CEH, CISSP, or MCSE preferred Strong presentation, communication, and mentoring skills Prior teaching experience at the post-secondary level is a plus About Hallmark University: Hallmark University is a nonprofit institution offering degrees in Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing. We are committed to excellence in education and character development.

Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus Ready to lead in tech education?

The IT Project Manager will oversee Brundage's technical projects from inception to execution, ensuring that projects are completed on time, within budget, and meet defined objectives. In addition, this role will manage the company's strategic initiatives and provide mentorship to junior project managers, fostering their professional growth. This position requires strong project management skills, technical acumen, and the ability to effectively communicate and collaborate with both internal teams and external vendors. Key Responsibilities: Project Leadership: Lead and manage a variety of IT projects from start to finish, ensuring timely delivery and alignment with business goals. Collaboration & Coordination: Act as a liaison between the Applications Development, Systems/Infrastructure teams, and business users to ensure seamless execution of technical initiatives. Project Planning & Execution: Create, maintain, and update project plans; define deliverables, roles, and responsibilities for project stakeholders. Team Oversight: Assign tasks, monitor progress, and ensure active participation from all team members towards meeting established milestones. Agile Methodology: Participate in daily scrum meetings to track progress, manage risks, and address any challenges regarding assigned projects. Testing & Coordination: Coordinate and execute testing efforts to ensure the quality and reliability of project outcomes. Reporting & Communication: Create and present management-level reports to communicate project status, address risks and issues, and coordinate activities across teams. Handoffs & Support: Ensure smooth transitions of project deliverables to support teams (e.g., Help Desk, Field Support). Triple Constraint Management: Deliver projects within the established schedule, budget, and scope, ensuring successful outcomes. Documentation & Lessons Learned: Drive documentation efforts and ensure the retention of lessons learned for continuous improvement. Required Qualifications: Education:Bachelor's degree in Computer Science, Information Systems, or a related field. Relevant experience may be considered in lieu of a degree. Experience:Minimum of 5 years of experience in IT development, systems operations, project management, or a related IT field. Experience with Scrum/Agile processes is a plus. Certifications: Preferred: Project+ or PMP Knowledge & Skills: Strong knowledge of Project/Program Management methodologies. In-depth understanding of the Agile Software Development Lifecycle. Excellent communication, time management, and organizational skills. Proven leadership capabilities with a keen attention to detail. Ability to work effectively in collaborative environments. Strong decision-making skills and a sense of accountability. Ability to predict challenges and proactively mitigate risks. Demonstrated problem-solving skills, especially under pressure. Familiarity with Azure DevOps, cloud computing, and agile development teams. Software Proficiency: Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, SharePoint, Teams) Microsoft Visio Smartsheet Azure DevOps

is for the 2025-2026 School Year Starting compensation package for certified specialists is $61,594 Starting compensation package for non-certified specialists is $58,690 Primary Purpose: The Library Media Specialist will promote the success of all students by providing a balance between print and technology while ensuring continuous access to digital resources. The Library Media Specialist will provide leadership and expertise in the selection, acquisition, evaluation and organization of information resources and technologies in all formats, as well as expertise in the ethical use of information. The Library Media Specialist will supervise and manage the school library/media center and provide services and resources that allow students to develop skills in locating, evaluating, synthesizing, and using information to solve problems. The Library Media Specialist will serve as an instructional technology specialist to ensure the library/media center is involved in instructional programs of the campus and will assist campus principals and teachers in integration and use of instructional technology. Qualifications: Education/Certification Bachelor's Degree (REQUIRED) Master's degree from accredited college or university preferred Valid Texas school librarian certificate or endorsement preferred Special Knowledge/Skills: Knowledge of library and information science Ability to instruct and manage student behavior Strong organizational, communication, and interpersonal skills Experience: Two years teaching experience (REQUIRED) Experience in library/media center in public school setting preferred Major Responsibilities and Duties: 1. Serve as primary instructional technology liaison for the campus. 2. Encourage the use of instructional technology and media to engage students and to improve learning, providing access to digital information resources for the entire learning community. 3. Promote cooperative planning and direct instruction to integrate curriculum with resource use and information on literacy and digital skills. 4. Maintaining frequent and timely communication to stakeholders through the school and library website, parent newsletter, e-mail, social media, and/or other formats. 5. Collaborate with teachers and others to support curriculum content, learning outcomes, student information needs, and information resources 6. Understand and model principles of intellectual freedom, information access, privacy and proprietary rights. 7. Perform library management operations including but not limited to developing, budgeting, purchasing, scheduling, managing and maintaining facilities and resources, reporting, grant writing, and overseeing circulation and inventory. 8. Implement the district standard of library procedures for classifying, cataloging, and processing various resources that facilitate computerization and resource sharing. 9. Align the school library/media center program to school, state and national program standards as described by ALA and ISTE. 10. Assist in the management of teacher & student logins for district provided software. Additional Duties: As assigned by Principal or Instructional Technologist Knowledge, Skills, and Abilities: Ability to perform a variety of tasks, ability to be flexible when asked to perform numerous tasks simultaneously, perform under deadlines and work in a calm, sensible and efficient manner • Ability to organize, coordinate and communicate effectively Computer expertise in library, application software and Internet use • Displays a significant degree of professionalism and confidentiality Ability to conform to proper standards of professional dress and appearance • Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them Interrelations: Contact with personnel within the district and with customers and vendors Will be working under the direct supervision of the department supervisor in order to complete day to day tasks Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service Employee Punctuality and Appearance: In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave Any deviation from assigned hours must have prior approval from the employee's supervisor All employees are required to report to work dressed in a manner that reflects a positive image of ILTexas and is appropriate for their position Supervisory Responsibilities: None Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Personal computer and peripherals, and other instructional equipment Posture: Prolonged standing; frequent kneeling/squatting, bending/stooping, pushing/pulling, and twisting Motion: Frequent walking Lifting: May require regular heavy lifting (45 pounds or more) and positioning of students with physical disabilities, control behavior through physical restraint, assist non-ambulatory students, and lift and move adaptive and other classroom equipment; may work prolonged or irregular hours Environment: Exposure to biological hazards Mental Demands: Maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

PFNA Commercial Release Manager + Application Security + Application Controls Manager + Application Support Responsibilities * Understanding customer requirements and coordination with IT teams * Implementing various development, testing, automation tools, and IT infrastructure * Defining and setting development, test, release, update, and support processes for DevOps operation * Have the technical skill to review, verify, and validate the software code developed in the project * Troubleshooting techniques and fixing the code bugs * Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the manual and duplication of effort * Encouraging and building automated processes wherever possible * Risk & Problem management * Incidence management and root cause analysis * Self-starter and quick learner with excellent communication and collaboration skills, experience with monitoring and logging tools and curious learner that fits within DevOps environment * Managing the service's stability and uptime, proactive monitoring of infrastructure that hosts the code, certificate renewals, collaborate closely between customer and other IT teams, to enable sustainable model * Automation of key processes for self-monitored tools ensure feedback loop for development partners with DevOps model for efficient scalable solutions. Support expansion of user-base and consistently deliver best in class solutions with continuous releases, track, measure and retrofit to ensure seamless national rollout and improved solutions * Coordination and communication within the team and with customers * Performing production checkout process * Mentoring and guiding the team members * Monitoring and measuring customer experience and KPIs * Managing periodic reporting on the progress to the management and the customer Compensation and Benefits: * The expected compensation range for this position is between $89,000 - $149,000 * Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process * Bonus based on performance and eligibility target payout is 10% of annual salary paid out annually * Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement * In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan Qualifications * 5+ years of development experience * 3+ years of People Management * 8-10 years of overall IT industry experience. Mobile Native iOS is nice to have. * Experience with front end technologies, Platform awareness-EIP (Enterprise Integration platform), AKS, OCH- Omni Channel Commerce, Saas and backend services. * Proactive Monitoring, Automation scripting, Glean insights from data (trends/metrics) * Experience with Salesforce scheduler services and integration and understanding of Salesforce object structures and data synchronization is a plus. * EEO Statement Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. All qualified applicants will receive consideration for employment without regard to age,race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy. Please view our Pay Transparency Statement

JOB SPECIFICATION IT Technician DEPARTMENT: Information Technology REPORTS TO: Director of Information Technology FLSA STATUS: Exempt, Full-time The IT Technician is responsible for installing, testing, and maintaining computer systems and networks aiming for the highest functionality. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology. Duties and Responsibilities * Install and test network hardware, software, and upgrades, and identify and resolve issues. * Installing and configuring appropriate software and functions according to specifications. * Assist with the installation, maintenance, troubleshooting, and repair of computer/network equipment. * Implement and maintain all system configurations. * Perform system maintenance on technology equipment e.g., computers, projectors. * Set up workstations with computers and necessary peripheral devices (routers, switches, access points, printers etc.). * Assist with developing and maintaining local networks in ways that optimize performance. * Ensure security and privacy of networks and computer systems. * Organize and schedule upgrades and maintenance. * Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) * Maintain records/logs of repairs and fixes and maintenance schedule. * Identify computer or network equipment shortages and place orders. * Provide orientation and guidance to users on how to operate new software and computer equipment. * Work with software and hardware vendors to maintain appropriate product support. * Respond to after-hours emergencies as needed. * Perform other duties as assigned. Qualifications, Competencies, and Strengths Education/Certification: associate degree in computer science or management information systems preferred or a bachelor's degree in IT, or equivalent experience in computer/network administration. Experience: At a minimum, 3 years in IT/network experience, also experience in education-related industry experience strongly preferred. Certification: CompTIA A+, Microsoft Certified IT Professional, IT related certifications (recommended) Special Skills: * Knowledge of Microsoft 365, and Google admin console. * Knowledge of computer/network hardware and software applications including network. servers, wireless access points, switches, printers, and other equipment. * Ability to analyze and resolve computer network problems. * Good knowledge of internet security and data privacy principles. * Ability to work with multiple operating systems and network protocols. * Ability to analyze and resolve computer network problems. * Ability to work in a fast-paced and deadline-oriented environment. * Strong organizational, communication, and interpersonal skills. Additional Requirements Type of fingerprint clearance: Must possess or obtain a valid Texas Department of Public Safety fingerprint clearance. Physical functions: Requires but is not limited to standing, sitting, repetitious hand and body movements, bending, squatting, and reaching. May be required to move or position equipment up to 15 pounds approximately. Travel required: Travel locally to the various academies within Texas. Either in San Antonio or North Texas. This description reflects management's assignment of essential functions, it does not exclude or restrict the tasks that may be assigned. Great Hearts Academies is an Equal Opportunity Employer.

Frank Phillips College is seeking a skilled and reliable Computer Technician to provide end-user support across multiple campuses. The ideal candidate will have a strong troubleshooting mindset, experience in educational environments, and the ability to work effectively with college students, faculty, and staff. This role requires travel to other campuses as needed. QUALIFICATIONS: * High School Diploma or GED. * Physical Ability: Must be able to lift and carry up to 20 lbs, as well as bend, climb, and perform other physical tasks as needed. * Strong troubleshooting and problem-solving mentality. * Demonstrated willingness and ability to learn new technologies and processes. * Hands-on experience in assembling, installing, configuring, and troubleshooting hardware/software. * Strong communication, customer service, multitasking, and problem-solving abilities. * Willingness to travel up to 10% of the time * 1-2 years of experience working in an educational environment (e.g., K-12 or higher education). * 2-3 years of experience providing end-user technical support. * CompTIAA+ preferred. BENEFITS: Full-time positions offer excellent FPC benefits. SALARY: Salary is commensurate with experience and education. All applicants are subject to a background check.

The IT Operations Manager is responsible for the supervision, management, maintenance and security of our servers, desktops, information and communication systems, network infrastructure and related IT support services for East-West. The IT Operations Manager is responsible for the daily management of East-West s IT infrastructure to ensure continuous availability of applications, network and communications services, including management of East-West s virtualized servers and disaster recovery systems. The IT Operations Manager will continually seek opportunities to maximize security, reliability, scalability, availability, and support of East-West s IT infrastructure. Independent judgment and initiative are required to plan, prioritize, and organize a diversified workload under pressure and deadlines. A service-oriented mindset, good communications skills, attention to detail and a positive attitude are crucial to the success of this position. Some after-hours on-call services will be required. This position is responsible for playing their part to achieve the bigger mission of East-West and for ensuring that all mobilization activities are clearly aligned with East-West Vision, Mission, Values, Statement of Faith, and Biblical principles. As an ambassador of faith in Christ and rooted in Biblical principles, this position will actively minister to EW leadership, staff, partners, and the community in a manner that exhibits Christ-character through personal and corporate spiritual disciplines. Essential Duties and Responsibilities: Ensure the continual functioning, security and availability of all IT systems Monitor and proactively manage all IT systems (network, hardware and IT-managed applications) Develop, review, test and certify all back-up and disaster recovery procedures and plans Design and implement automation scripts to streamline repetitive IT operational processes, significantly reducing manual effort and minimizing the potential for human error Support network access and interoperability of servers, PCs, Macs and mobile devices consistent with East-West policies and BYOD culture Create, advise, implement, track and enforce standards and procedures for IT portfolio management Maintain security and privacy of all information systems, communication lines, and equipment Contribute to, maintain and implement best practices and written documentation for IT systems Support field ministry technology needs as an advisor and service provider Ensure consistent communications to all parties regarding service issues, maintenance issues and outages Research and recommend new systems and technologies Skills and Abilities Exceptional Communication: Strong interpersonal skills, with the ability to communicate opportunities with poise, diplomacy, and tact, handling sensitive situations with confidentiality, poise, and tact. Organizational & Administrative Excellence: Excellent organizational and time management skills, including proficiency in evaluating and prioritizing tasks effectively. Reliable and deadline-oriented, with a strong ability to execute on time-critical tasks and projects Demonstrates exceptional follow-through, driving projects from initial planning to successful completion while creating and maintaining clear, comprehensive documentation (e.g., project plans, diagrams, and standard operating procedures) Consistently delivers high-quality, thorough work with a meticulous focus on detail Proficiency in Google Enterprise and other standard office software (e.g., Microsoft Office Suite). Initiative & Problem-Solving: Ability to take initiative within the scope of job duties and seek and carry out additional responsibilities. Solid judgment and decision-making skills, demonstrating sound judgment by taking appropriate actions regarding questionable findings or concerns. Driven to constantly improve job functions not satisfied with the status quo. Adaptability & Resilience: Flexibility to quickly respond to changing situations to meet needs, re- prioritizing work as necessary. Ability to work well under pressure and against deadlines. Demonstrates accountability by anticipating needs and taking action to move initiatives forward Teamwork & Collaboration: Excellent team player with the ability to work well with others in a team environment. Builds strong working relationships with colleagues and stakeholders through open communication and a partnership-oriented approach Additional Qualifications for IT Operations Manager Experience managing and supporting a LAN and wireless network, virtualized servers, and various endpoint devices Proficiency in administering Linux servers in a production environment will be considered a significant advantage Experience with Google Workspace and desktop operating systems Knowledge of planning, installing, configuring and supporting server, hosted and desktop software Hands-on experience managing and maintaining cloud infrastructure in a major public cloud platform (e.g., Microsoft Azure, AWS, GCP) highly preferred Experience using scripting languages (like Python or shell) to interact with APIs is highly desired Experience defining requirements for and procuring servers, networking components and desktops Experience supporting international operations and remote users preferred Broad knowledge of information technology processing systems, concepts, and methodologies Experience supporting audio/visual (A/V) equipment and conference room technology is a plus Ability to effectively communicate technical concepts to technical and non-technical audiences Strong problem-solving skills and demonstrated aptitude for learning new technologies Ability to manage competing demands, accept criticism and constructive feedback, while being extremely adaptable and flexible Familiarity with Project Management principles a plus Driven to constantly improve IT operations and support not satisfied with status quo Proven ability to manage, grow and develop IT staff preferred

IT Intern - The Potter's House Department: Information Technology (IT) Type: Internship (12 weeks, up to 20 hours per week) Compensation: Paid hourly | No overtime | No benefits Working Days Required: Tuesday through Friday & Sunday ----------------------------------------------------------------------------------------------------------------- About the IT Department The Information Technology Department at The Potter's House supports all aspects of the organization's digital infrastructure-from live production and broadcast technology to systems administration and user support. Our team ensures that every ministry, department, and event operates with technical excellence and reliability. We are seeking a dedicated and curious IT Intern to support daily technology operations and gain hands-on experience in troubleshooting, systems support, and user assistance. This role provides practical exposure to hardware, software, and network operations within a professional ministry environment. ------------------------------------------------------------------------------------------------------------------ What You'll Do Assist with Audio/Visual (AV) and livestream production teams during services and special events. Support network infrastructure upgrades, configuration, and maintenance. Assist in upgrading and managing digital signage systems across the campus. Develop and update SharePoint intranet pages to improve internal communication. Participate in web and mobile app testing, providing quality assurance feedback. Assist in developing workflow and process automation using available digital tools. Provide end-user technical support, including troubleshooting devices, software, and connectivity. Uphold The Potter's House standards of professionalism, hospitality, and confidentiality. ------------------------------------------------------------------------------------------------------------------ What You'll Bring Must possess a high school diploma or GED. Must provide two (2) non-family recommendation letters (teacher, pastor, or supervisor). Interest in information technology, computer science, or systems administration. Basic understanding of computer hardware, operating systems, and networking principles. Strong problem-solving skills and willingness to learn. Excellent communication and teamwork abilities. Ability to lift up to 25 lbs and assist with equipment setup. ------------------------------------------------------------------------------------------------------------------ Additional Details Duration: 12 weeks, up to 20 hours per week. Schedule: Tuesday through Friday & Sunday. Additional event support may be required. Employment Requirements: Background check Drug screen Education verification Employment is contingent upon successful completion of all screenings. Compensation: Paid hourly; no overtime or benefits. ------------------------------------------------------------------------------------------------------------------ Why Join Us This internship offers a unique opportunity to explore multiple aspects of IT operations in a large-scale, mission-driven environment. Interns will gain practical skills in troubleshooting, digital systems, live production, and workflow development-while supporting the technology that helps The Potter's House reach audiences worldwide. Disclaimer This job description in no way states or implies that these are the only duties to be performed by the intern occupying this role. Interns will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Such tasks shall be capable of being performed with reasonable accommodation, if necessary, that does not impair a business necessity or impose an undue business hardship, and without presenting a direct threat to the safety of the intern or others. Powered by JazzHR XZpcr4stZR

Austin Industries is one of the nation's largest, most diversified U.S.-based construction companies. With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial. Austin Industries has an outstanding opportunity for an IT Desktop Technician at our corporate headquarters in Dallas, Texas. The IT Desktop Technician will provide general and escalated support to all Employee-Owners at all headquarters, offices, and jobsites of all Austin operating companies. They'll focus on coordination, installation and implementation of all IT hardware and software including but not limited to, laptops, desktops, tablets, iPads, docking stations, monitors, audio/video equipment, phones, and wireless devices. Responsibilities: Provide on-site and remote maintenance, troubleshooting for computer hardware, peripherals, software, virus, network connection and mobile device configuration Recognize, diagnose, and resolves common system issues; may use remote desktop screen sharing software to quickly and accurately assist users with issues Responds to telephone calls, emails and ticket requests for technical support Software and hardware installations, updates and troubleshooting Audio/video conference setup and support Printer/scanner setup and support Document, track and monitor the problems to ensure a timely resolution Assist Asset department with imaging of new and upgraded equipment Track, document recurring problems, and recommend corrective actions to the appropriate IT team Other duties as assigned Qualifications: An associate degree in computer technology, information systems, or related field preferred but not required 2+ years of experience in computer technology support or related area Azure Fundamentals Certificate preferred Bilingual in Spanish highly preferred Knowledge of commonly-used concepts, practices, and procedures within field Excellent communication (written and verbal), analytical, customer services, and interpersonal skills Ability to work in a fast-paced, deadline driven environment Requirements: Be available to work at Austin Bridge & Road headquarters in Coppell, Texas as needed per rotating schedule Be available to travel to jobsites at least once every quarter Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position. Benefits & Compensation We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned. Austin Industries is an Equal Opportunity Employer. See the “Know Your Rights” poster available in English and Spanish. About Austin Industries Austin Industries and its operating companies engage in almost every type of civil, commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity, Employee-ownership, Exemplary Service and Excellence in Safety. To learn more about our history, culture and operations, visit us at www.austin-ind.com. No Third-Party Inquiries Please This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so ( i.e. , payment must be required pursuant to the terms of a written agreement). Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company. Accessibility Note If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at (877) 831-1217.

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. What does it mean to live the Caterpillar Experience? It means you play a part in building a better world. You contribute to a winning culture-a spirit of accountability-that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world. Job Summary: This position works directly with application architects to tune infrastructure performance, review and execute architecture changes, and maintain data quality through export, ETL, and data modeling standards. What You Will Do: * Daily monitoring of Production Databases (Oracle Enterprise Manager) and Oracle infrastructure / OS level (Nagios, etc) * Identification and optimization of long running queries * Analysis of Journal Logs utilizing Siemens Journal Workbench * Collaboration with Architects/Support on changes * Review prior to making changes * Tracking of impact to ongoing production performance metrics post changes * Tuning / Engagement for development environments * Development and optimization of custom python scripts to ingest data into Snowflake * Data modeling and data transformation using SQL inside of Snowflake * Lead an agency staff to execute data lake projects using engineering and compliance data What You Have: * Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. * Level Extensive Experience: * Manages application-related issues, implications, and approaches with clients. * Evaluates key interfaces and interdependencies among core applications systems. * Explains features and benefits of core applications for consideration by business units. * Implements existing and planned application enhancements in major business units. * Tracks data flow between own applications and core applications in other business areas. * Plans enhancement, conversion, and retirement strategies for core applications. * Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. * Level Extensive Experience: * Ensures capture of lessons to be learned from a problem-solving effort. * Organizes potential problem solvers and leads problem resolution efforts. * Uses varying problem-solving approaches and techniques as appropriate. * Contributes to standard practices for problem-solving approaches, tools, and processes. * • Analyzes and synthesizes information and devises alternative resolution strategies. * Develops successful resolutions to critical or wide-impact problems. * Application Design, Architecture: Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design. * Level Extensive Experience: * Facilitates application design reviews and walkthroughs. * Creates and evaluates technical alternatives for complex applications. * Interprets application services such as API; integrates them with technical design. * Develops various, distinct and multiple technical application designs. * Prepares technical design documents and blueprints for applications. * Explores and evaluates application design considerations for multiple technologies. * System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle. * Level Extensive Experience: * Verifies the proper flow of transactions across all input, output and storage channels or devices. * Evaluates interoperability of new systems with existing systems during the beta testing phase. * Supervises the testing of complex, multi-platform and distributed applications. * Designs processes to ensure that the system meets and maintains requirements and expectations. * Coaches end users on the development of test data and test scenarios for system validation. * Manages the execution of test plans, including resources, strategies, schedules, processes and tools. * Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation. * Level Working Knowledge: * Discovers, analyzes, and resolves hardware, software or application problems. * Works with vendor-specific diagnostic guides, tools and utilities. * Handles calls related to product features, applications, and compatibility standards. * Analyzes code, logs, and current systems as part of advanced troubleshooting. * Records and reports specific technical problems, solving processes and tools that have been used Top Candidates Will Also Have: * Previous Teamcenter design engineering and Teamcenter compliance systems experience with BoM knowledge * Previous Snowflake architecture and execution knowledge * Previous data governance and data quality knowledge * High level of customer focus with professional communication skills. * Demonstrated quick and clear decision-making skills, strong people management, and a focus on developing others. * Self-starter with strong technical leadership skills and business acumen. * Able to communicate technical information effectively with management, work groups, and others within the business and supply base. * Teamcenter Infrastructure Performance * Review and execution of architect changes * Teamcenter Extract * EDL Ingestion * EDL Object * EDL Data Mart What You Will Get: Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date). Additional Info: * The ideal location for this role is East Peoria, IL or Dallas, TX * This position requires the employee to work a 5-day-a-week schedule in the office. * This position may require 10% travel. About Caterpillar - Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Summary Pay Range: $110,520.00 - $165,840.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. * Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: December 10, 2025 - December 28, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

Description can be found here: ************** google. com/file/d/1PSxNbxuJzt0k1j_1-iDbwgm_jO0xqtSp/view

For a description, see file at: ************ edu/wp-content/uploads/2025/11/JOB-AD-IT-TECHNICAL-WEBMASTER-11-2025. pdf

Job Title Senior IT Professional II Agency Texas A&M University System Offices Department IT Operations and Support Proposed Minimum Salary Commensurate Job Type Staff The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 12 universities, a comprehensive health science center, nine state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond. The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP venter: additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance. Salary: $7,000.00 - $7,500.00 per month commensurate with experience. Job Description Summary: The Senior IT Professional II, as a member of the IT Operations & Support department, under general direction, provides technical leadership for administering multiple complex SaaS applications and other services and ensuring compliance with the unit's technical standards on behalf of the Texas A&M University System. Responsibilities: * Configure and maintain the LERMS and other SaaS applications (e.g., document management, workflow automation, collaboration tools). * Monitor system performance, troubleshoot issues, and coordinate with vendors for resolution. * Manage user access, roles, and permissions in accordance with security policies. * Support the implementation of SaaS applications and upgrades to existing systems. * Collaborate with IT and business units to interface SaaS applications with other enterprise systems (e.g., ERP, Identity management, CRM). * Ensure data accuracy, retention, and compliance with records management policies and regulatory requirements for LERMS and other applications. * Assist in audits and reporting related to data access, retention, and system usage. * Maintain system documentation, including configuration guides, standard operating procedures (SOPs) and change logs. * Develop and deliver training materials and sessions for end-users. * Evaluate system usage and user feedback to recommend enhancements. Stay current with industry trends and best practices in SaaS administration and records management. * Coordinate and collaborate across workstreams, departments and with external vendors as needed. Resolve and/or escalate issues in a timely manner. * Manage data exports, imports, and transformations to support business processes and integrations for LERMS and other applications. * Participate in training and professional development sessions. * Other duties as assigned. Education and Experience: * Bachelor's degree in applicable field or equivalent combination of education and experience. * Eight years of related technology experience. Knowledge, Skills and Abilities: * Excellent written communication, analytical, interpersonal, and organizational skills. * Knowledge of Information Technology Service Management and Infrastructure Library (ITSM/ITIL) concepts and practices. * Knowledge and experience with IT architecture, project management, change management, and quality assurance methodologies. * Knowledge and experience in managing enterprise SaaS solutions and enterprise-level operations. * Occasional travel and work outside scheduled hours. * Ability to multi-task and work cooperatively with others. Registration, Certifications, and Licenses: * Ability to pass the state and national fingerprint-based background check to obtain the Criminal Justice Information System (CJIS) Certification. Preferred Qualifications: * Experience with administration of law enforcement records management systems (LERMS). * Experience with records retention schedules and compliance frameworks. * Knowledge of scripting or automation tools (e.g., PowerShell, Python). * ITIL or other relevant certifications. * Criminal Justice Information System (CJIS) Certified. Other Requirements: Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

Teaching, Middle School/Generic 2025 - 2026 Additional Information: Show/Hide Duty Days: 187 Pay Grade: 100 * Please check the Salary Schedule for current rates and stipend eligibility. (Scroll down after clicking this link) Qualifications: * Bachelor's degree * Valid Texas certification with required endorsements* * One of the following endorsements is required for this vacancy: Computer Information Systems Technology Applications

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Job Title Systems Engineer III - Research Technology Support Agency Texas A&M University System Offices Department Director, RELLIS Campus Proposed Minimum Salary Commensurate Job Type Staff The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 12 universities, a comprehensive health science center, eight state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond. The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP vendor; additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance. Salary: Commensurate with experience. Job Description Summary: The Systems Engineer Ill - Research Technology Support, under general supervision, collaborates with other Systems Engineers and IT personnel to assist with defining technology problems and solutions. Works on projects or business issues requiring state-of-the-art technical or industry knowledge. Is responsible for providing advanced technical support to research personnel, aiding in the design, deployment, integration, and management of research computing environments (compute, data, network, etc.) while ensuring compliance with institutional policies and federal regulations. This position will help bridge the gap between central IT operations and research computing needs at the Texas A&M RELLIS Campus, being expected to deliver high quality and cost-effective solutions in alignment with strategic goals and objectives associated with the George H.W. Bush Combat Development Complex (BCDC), primarily for the ALIAS-Texas Project (Al-enabled autonomous helicopters working as teams to support wildland firefighting). The role supports infrastructure and platforms used in secure and innovative research settings and at times will be expected to engage with partners internal to the Texas A&M University System and external partners (e.g., government organizations, industry, labs). Responsibilities: Advanced Research IT Support * Provide consultative and hands-on support for research computing infrastructure, including configuration and troubleshooting of networks, workstations, servers, lab equipment, and embedded systems. * Assist with Linux/Windows platforms, scientific software installation, and edge device integration. Research Infrastructure Planning & Deployment * Collaborate with research groups to assess computing needs for to meet project objectives. * Recommend infrastructure solutions, support proposal development efforts (e.g., budget justification, compliance), and coordinate provisioning of VMs, storage, and access to shared research facilities. Cybersecurity & Compliance Support * Assist with technical controls for export-controlled research (e.g., ITAR/EAR), data management plans, and regulatory frameworks including CMMC, NIST SP 800-171, and institutional policies. * Document system security plans and coordinate with security officers as needed. Liaison Role with Central IT * Serve as the technical point of contact between researchers and the central IT organization. * Help translate research requirements into service requests. * Coordinate implementation of specialized services and network configurations. Training and Documentation * Develop training materials and conduct one-on-one or group training for research users on secure computing, data workflows, software usage, and new IT offerings. * Maintain clear documentation for system configurations and research-specific deployments. Operational IT Support * Provide targeted operational IT support within research spaces. * Troubleshoot hardware/software/network issues. * Perform basic AV setup for research demos and meetings. * Participate in on-call support rotation. * Other duties as assigned Education and Experience: * Bachelor's degree in engineering, computer science or a related field, or an equivalent combination of education and experience. * Six years of related experience. Registration, Certifications, and Licenses: * Must be able to gain and maintain a DoD (Department of Defense) security clearance. Knowledge, Skills and Abilities: * Experience with complex compute, data, and network environments, preferably within a research or technical environment. * Experience collaborating between technology partners, both internal and external. * Experience with Linux and Windows server/workstation administration. * Experience with federal research compliance frameworks (e.g., NIST SP 800-171, ITAR/EAR). * Scripting and automation experience (e.g., Python, Bash, PowerShell). * Ability to diagnose and resolve hardware, software, and networking issues across heterogeneous environments. * Excellent organizational, verbal, and written communication skills * Advanced skill in word processing, spreadsheets, databases, audio/video tools, collaboration and other software * Ability to handle confidential and time sensitive issues * Strong understanding of security policies, controlled environments, and data lifecycle management. * Ability to lift medium (20-40 lbs.) size boxes or equipment. * Ability to work outdoors in all-weather conditions. * Ability to climb stairs (equipment on elevated structures, etc.) * This is a security-sensitive position and is restricted to U.S. citizens only. * While infrequent, this position may require work outside of normal office hours. * Ability to multi-task and work cooperatively with others. Preferred Qualifications: * Experience designing complex compute, data, and network environments, preferably within a research or technical environment. * Experience with virtualization, research computing infrastructure, scientific software, and custom lab instrumentation. * Ability to prioritize in a dynamic research environment and balance multiple concurrent tasks. * Experience in Research Development Test & Evaluation (RDT&E) technical subject areas of: Networks, Cybersecurity, Instrumentation & Data Analytics, Modeling & Simulation, Test Support & Operations, and Avionics. * Professional Industry certifications. * Active security clearance (SECRET or higher). * Bachelor's degree in engineering, computer science, or a related field. Other Requirements: This is a security-sensitive position and is restricted to U.S. citizens only. Only complete applications will be considered for employment at The Texas A&M System Offices. 11/04/2025 3 Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.