Information Technology Associate jobs at UT Health San Antonio - 30 jobs

Under minimal supervision, this position is responsible for Epic Inpatient and an Ambulatory Surgery Center (ASC), surgical and anesthesia application(s)/module(s). This position is for individuals who thrive in a fast-paced, agile environment, which means being able to change direction quickly, multitask, and demonstrate a passion and eagerness to learn new technologies. The Epic OpTime/Anesthesia application analyst will collaborate with and provide support to their counterparts from other applications to successfully meet the development and implementation objectives for assigned Epic applications. Effectively manages competing and changing priorities. Develops, documents, and adheres to the internal procedures that will be used in conjunction with related applications and systems. Interacts professionally with leadership, faculty, staff, and vendors.

Job Posting Title: IT Endpoint Technician or Senior IT Endpoint Technician, Texas Institute for Electronics ---- Hiring Department: Texas Institute for Electronics ---- All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: To Be Determined at Offer ---- Earliest Start Date: Ongoing ---- Position Duration: Expected to Continue ---- Location: MONTOPOLIS RESEARCH CENTER ---- Job Details: General NotesAbout Us The Texas Institute for Electronics (TIE) is a University of Texas at Austin-supported semiconductor consortium of state and local government, preeminent defense electronics and semiconductor companies, national labs and nationally recognized academic institutions. Our mission is to develop and execute a state-of-the-art 3D Heterogenous Integration manufacturing technology roadmap, and to provide critical pilot manufacturing capabilities to address national security needs and catalyze domestic economic growth. Join the Texas Institute for Electronics (TIE) and help us push the boundaries in critical semiconductor domains, including advanced packaging, with the aim of reestablishing U.S. prominence in semiconductor manufacturing. With over $1 billion in funding from the US DoD and the state of Texas, we're at the forefront of creating cutting-edge semiconductor manufacturing equipment and processes that will set the course for future advancements in semiconductor logic, memory, heterogeneous integration, chip cooling and more. Situated in the heart of Austin - named “America's Coolest City” by Expedia and “The Best Place to Live in the U.S.” by U.S. News and World Report - the Texas Institute for Electronics embodies the city's innovative spirit. UT Austin, recognized by Forbes as one of America's Best Large Employers, provides outstanding employee benefits and total rewards packages that include: Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) Voluntary Vision, Dental, Life, and Disability insurance options Generous paid vacation, sick time, and holidays Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Robust free training access through LinkedIn Learning plus professional conference opportunities Tuition assistance Expansive employee discount program including athletic tickets Free access to UT Austin's libraries and museums with staff ID card Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card For more details, please see: Benefits | Human Resources and UT Austin Employee Experience | Human Resources This position will be hired as an IT Endpoint Technician or Senior IT Endpoint Technician depending on the qualifications of the selected candidates. Purpose The IT Endpoint Technician/Senior IT Endpoint Technician will work to address employees' IT needs and keep computer systems operational. Responsibilities Provide support to users for support on workstations for issues related to hardware, software, and networking. Diagnose and repair hardware and software issues with desktop and mobile devices, network equipment, and peripherals. Provision, modify, and maintain users and groups in Active Directory and other various systems. Address problems with computer systems used by manufacturing tools. The endpoint technician will be given further projects, activities, duties or other responsibilities according to the growth of the TIE organization and its mission. Required Qualifications Knowledge of managing users, groups, and systems in Active Directory. Experience with configuration and troubleshooting Microsoft Windows and Microsoft 365 applications. Understanding of network devices and technologies. Ability to wear a bunny suit and work in a cleanroom. An associate's degree or high school diploma with a strong background in technical systems. Excellent communication skills. Significant Equivalent Experience may be substituted for certifications and education. Relevant education and experience may be substituted as appropriate. Preferred Qualifications CompTIA A+, Microsoft 365 Certified, or other relevant industry certifications. 2 years' experience in the semiconductor industry. Unix or Linux OS experience. Salary Range TIE Pays Industry Competitive Salaries Working Conditions May work around standard office conditions May work around chemicals May work around electrical and mechanical hazards Repetitive use of a keyboard at a workstation Use of manual dexterity (ex: using a mouse) Climbing of stairs Climbing of ladders Lifting and moving 35 pounds Occasional work on systems in the manufacturing clean room. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Posting Title: IT Endpoint Technician or Senior IT Endpoint Technician, Texas Institute for Electronics * --- Hiring Department: Texas Institute for Electronics * --- All Applicants * --- Weekly Scheduled Hours: 40 * --- FLSA Status: To Be Determined at Offer * --- Earliest Start Date: Ongoing * --- Position Duration: Expected to Continue * --- Location: MONTOPOLIS RESEARCH CENTER * --- Job Details: General Notes About Us The Texas Institute for Electronics (TIE) is a University of Texas at Austin-supported semiconductor consortium of state and local government, preeminent defense electronics and semiconductor companies, national labs and nationally recognized academic institutions. Our mission is to develop and execute a state-of-the-art 3D Heterogenous Integration manufacturing technology roadmap, and to provide critical pilot manufacturing capabilities to address national security needs and catalyze domestic economic growth. Join the Texas Institute for Electronics (TIE) and help us push the boundaries in critical semiconductor domains, including advanced packaging, with the aim of reestablishing U.S. prominence in semiconductor manufacturing. With over $1 billion in funding from the US DoD and the state of Texas, we're at the forefront of creating cutting-edge semiconductor manufacturing equipment and processes that will set the course for future advancements in semiconductor logic, memory, heterogeneous integration, chip cooling and more. Situated in the heart of Austin - named "America's Coolest City" by Expedia and "The Best Place to Live in the U.S." by U.S. News and World Report - the Texas Institute for Electronics embodies the city's innovative spirit. UT Austin, recognized by Forbes as one of America's Best Large Employers, provides outstanding employee benefits and total rewards packages that include: * Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) * Voluntary Vision, Dental, Life, and Disability insurance options * Generous paid vacation, sick time, and holidays * Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds * Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) * Flexible spending account options for medical and childcare expenses * Robust free training access through LinkedIn Learning plus professional conference opportunities * Tuition assistance * Expansive employee discount program including athletic tickets * Free access to UT Austin's libraries and museums with staff ID card * Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card * For more details, please see: Benefits | Human Resources and UT Austin Employee Experience | Human Resources This position will be hired as an IT Endpoint Technician or Senior IT Endpoint Technician depending on the qualifications of the selected candidates. Purpose The IT Endpoint Technician/Senior IT Endpoint Technician will work to address employees' IT needs and keep computer systems operational. Responsibilities Provide support to users for support on workstations for issues related to hardware, software, and networking. * Diagnose and repair hardware and software issues with desktop and mobile devices, network equipment, and peripherals. * Provision, modify, and maintain users and groups in Active Directory and other various systems. * Address problems with computer systems used by manufacturing tools. * The endpoint technician will be given further projects, activities, duties or other responsibilities according to the growth of the TIE organization and its mission. Required Qualifications * Knowledge of managing users, groups, and systems in Active Directory. * Experience with configuration and troubleshooting Microsoft Windows and Microsoft 365 applications. * Understanding of network devices and technologies. * Ability to wear a bunny suit and work in a cleanroom. * An associate's degree or high school diploma with a strong background in technical systems. * Excellent communication skills. * Significant Equivalent Experience may be substituted for certifications and education. Relevant education and experience may be substituted as appropriate. Preferred Qualifications * CompTIA A+, Microsoft 365 Certified, or other relevant industry certifications. * 2 years' experience in the semiconductor industry. * Unix or Linux OS experience. Salary Range TIE Pays Industry Competitive Salaries Working Conditions * May work around standard office conditions * May work around chemicals * May work around electrical and mechanical hazards * Repetitive use of a keyboard at a workstation * Use of manual dexterity (ex: using a mouse) * Climbing of stairs * Climbing of ladders * Lifting and moving 35 pounds * Occasional work on systems in the manufacturing clean room. Required Materials * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. * --- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. * --- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. * --- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. * --- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. * --- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. * --- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. * --- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: * E-Verify Poster (English and Spanish) [PDF] * Right to Work Poster (English) [PDF] * Right to Work Poster (Spanish) [PDF] * --- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Posting Number S06498P Position Title Personal Computing Specialist III Department Physics Location Arlington Position Status Full-time Work Schedule Monday - Friday; 8:00am - 5:00pm Salary Salary is commensurate based on qualifications and relevant experience up to $50,000 Pay Basis Monthly Job Summary The Personal Computing Specialist III (PCS) provides advanced technical support to the Physics Department, managing hardware, software, security, and network issues across both PC and Mac platforms. This role involves configuration, installation, troubleshooting, and ongoing maintenance of computing devices, as well as collaborating with campus IT departments to ensure systems meet university standards. The PCS is responsible for managing departmental technology resources, addressing security concerns, evaluating new technologies, and ensuring compliance with university policies. The position serves as a key liaison between the department and various IT units on campus. Essential Duties and Responsibilities * Provide advanced tier II and III (2-3) support for faculty, staff, and students, addressing issues with desktops, laptops, tablets, mobile devices, and peripheral equipment (PC and Mac). * Troubleshoot and resolve complex hardware, software, and network problems, ensuring efficient and effective solutions. * Manage and maintain accurate records of all department computing resources, including hardware, software, and peripherals. * Coordinate the tracking, transfer, surplus, and disposal of equipment, ensuring compliance with university inventory policies. * Supervise one to two (1-2) student workers, providing guidance, training, and ensuring timely completion of assigned tasks. * Monitor team performance and help coordinate workflow to ensure department computing needs are met. * Maintain thorough and accurate documentation for all computing activities, including inventory updates, security protocols, and support resolutions. * Ensure that records of equipment transfers and disposals follow the university reporting standards. * Research and evaluate new hardware and software technologies, providing recommendations for upgrades and new purchases based on departmental needs and university requirements. * Stay updated on technology trends and assess their potential integration into department systems. * Serve as the liaison between the Physics Department and the Office of Information Technology (OIT) and other campus IT groups. * Participate in relevant meetings and initiatives to align department technology practices with university-wide standards. * Work with the Office of Information Security (ISO) to maintain compliance with campus-wide security protocols. Minimum Qualifications * Bachelor's degree in Computer Science, Information Technology or other related field. * Five (5) years of hands-on computing work experience or an equivalent mix of education and relevant experience in similar role. Preferred Qualifications * Seven (7) or more years of hands-on experience providing support for PC and Mac hardware, software, and operating systems (OS), ensuring up-to-date configurations and troubleshooting. * Experienced in repairing PCs, printers, and resolving network connectivity issues to maintain seamless workflow and system performance. * Familiar with university IT policies and understanding the unique academic technology needs of faculty, staff, and students. Knowledge, Skills and Abilities * Expert troubleshooting and diagnostic skills in hardware, software, and network issues. * Proficient in SharePoint administration and managing Listserv distribution lists. * Knowledgeable in security practices and compliance standards in a university environment. * Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical personnel. * Knowledge of systems security protocols, data protection, privacy regulations, and PCI compliance. * Skilled in troubleshooting issues and collaborating across IT functions for resolution. * Professional ability to prioritize tasks, manage resources, and meet deadlines. * Ability to complete all physical tasks as needed. Other Requirements * Ability to obtain required certifications as needed to meet organizational or manager requirements. Workplace and Eligibility Conditions * May work in all weather conditions. Benefits Eligible Yes Benefits at UTA We are proud to offer a comprehensive benefits package to all our employees at the University. **************************************** To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link: ******************************************************************** CBC Requirement It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University. This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA-48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks. EEO Statement It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University's compliance with this policy. University Information The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 "Very High Research Activity" institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times' "Best for Vets: Colleges" and is the top university in North Texas for its graduates' salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 - including leaders at many of the 24 Fortune 500 companies headquartered in North Texas - UTA contributes an estimated $29 billion annually to the Texas economy. UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university's strategic growth and commitment to serving the broader community. Furthermore, UTA has launched the RISE 100 initiative, aiming to recruit 100 new tenure-system faculty to strengthen its research enterprise and leadership in key academic areas. Learn more at ******************************************************************** This is an exciting time to join UTA and contribute to its bold vision for the future. ADA Accommodations The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to ************ or email ***************. Posting Detail Information Number of Vacancies 1 Open Until Filled Minimum Number of References Required 3 Maximum Number of References Accepted 3 Special Instructions to Applicants Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.

Job Posting Title: Assistive Technology Access Coordinator * --- Hiring Department: Disability and Access * --- All Applicants * --- Weekly Scheduled Hours: 40 * --- FLSA Status: Exempt * --- * --- Expected to Continue * --- Location: UT MAIN CAMPUS * --- Job Details: General About Disability and Access Based in the philosophy that all students should be assured equal access and opportunity, Disability and Access (D&A) works to eliminate physical, instructional and attitudinal barriers by providing reasonable accommodations and fostering awareness within the University community. To learn more about Disability and Access, please visit ******************************* The University of Texas at Austin offers a competitive benefits package that includes but not limited to: * 100% employer-paid basic medical coverage * Retirement contributions * Paid vacation and sick time * Paid holidays Please visit UT Austin's Human Resources (HR) website at ****************************************** and ******************************************************* to learn more about the total benefits offered. Purpose The Assistive Technology Access Coordinator will manage the Assistive Technology Education Center (ATEC) lab and new assistive technology as appropriate. They will serve as the point-of-contact for the Campus Testing Center and Digital Accessibility Center and recruit, train and supervise student associates and office assistants. Job Responsibilities * Introduce the Assistive Technology Education Center (ATEC) lab and new assistive technology as appropriate. Provide training on new assistive technology as needed. Manage assistive technology lab usage, including computers, software, and adaptive equipment. Assess and maintain all ATEC-related technology. Facilitate acquisition of new items or upgrades in conjunction with IT by assessing available technologies and obtaining quotes for purchase. * Manage syncing of D&A's Clockwork database system to RegisterBlast, the Campus Testing Center reservation system. Serve as point-of-contact between D&A and the Campus Testing Center regarding test proctoring. Oversee test proctoring in the ATEC lab. * Coordinate logistics of note-taking program for D&A students, notetakers, and faculty. Consult with D&A staff on notetaking requests and the notetaking system as needed. * Process and fulfill course-related accessibility requests including the conversion of materials for physical or graphic accessibility (e.g. Braille, embossed images, etc.). Work with third party vendors to outsource Braille transcription needs. Troubleshoot computer software and hardware problems relevant to the production of alternate media and assistive technology. Consult with Digital Accessibility Center staff to ensure conversion of digital materials. * Recruit, train, and supervise student associates and office assistants for the ATEC lab, coordination of office related projects, alternative text conversion, and other related services. * Consult on material and digital accessibility as requested by ADA Coordinator, councils, boards, and campus partners. Serve as a resource to faculty, staff, departments and campus community on assistive technology access issues. Research and stay abreast of current and emerging technologies in the alternate media and assistive technology field. * Work collaboratively with the executive director and director of campus collaboration and access to ensure that all technology is current and costs are aligned with allotted budget. * Meet with individual students for problem solving, and information dissemination using independent judgment in interpreting D&A, University, and ADA policies and procedures. * Conduct intake and drop-in appointments with current and prospective students and families and maintain a caseload of approximately 250 students. This includes leading assistive technology intakes for newly registered students with visual disabilities. Determine reasonable accommodations and support faculty and staff in implementation of approved accommodations. Ensure accurate records are maintained in a confidential manner in keeping with the University's document retention policy, privacy laws, FERPA and ADA requirements. * Prepare and deliver presentations and workshops for students, faculty, and other University personnel and/or divisions regarding disability and accessibility. * Function as a member of D&A, assist with general functions of the office and special projects as assigned. * Serve on assigned D&A teams in processing of services and office development. Work with other staff members on assessment goals and collecting, reviewing and interpreting departmental data. Required Qualifications * Bachelor's degree in education, rehabilitation services, technology domain or related field. * At least three years' experience in assistive technology and working with students with disabilities at the postsecondary level. * The candidate must be familiar with the needs of students with disabilities, assistive technology, software, and programs for individuals with various disabilities. * Excellent supervisory and interpersonal, communication skills. Professional demeanor. * Experience reviewing psycho-educational reports, working within the guidelines of the ADA, ADAAA and Section 504. Preferred Qualifications * Master's degree in education, rehabilitation counseling, technology domain, or a related field and at least three years of experience in assistive technology and working with students with disabilities at the postsecondary level. * Knowledge of applicable state and federal laws, such as sections 504 and 508 of the Rehabilitation Act, ADA, and copyright law. * Familiarity with WCAG, accessible document creation and universal design for instruction. Salary Range $62,000 + depending on qualifications Required Materials * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. * --- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. * --- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. * --- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. * --- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. * --- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. * --- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. * --- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: * E-Verify Poster (English and Spanish) [PDF] * Right to Work Poster (English) [PDF] * Right to Work Poster (Spanish) [PDF] * --- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Posting Title: Senior Technical Support Specialist * --- Hiring Department: University Housing and Dining * --- All Applicants * --- Weekly Scheduled Hours: 40 * --- FLSA Status: Non-Exempt * --- * --- Expected to Continue * --- Location: UT MAIN CAMPUS * --- Job Details: General Notes BENEFITS: UT Austin offers a competitive benefits package that includes: * 100% employer-paid basic medical coverage * Free Capital Metro bus rides * Retirement contributions * Paid vacation, sick time, and holidays * Career growth & professional development Please visit our Human Resources (HR) website at ********************** to learn more about the total benefits offered when you join our team! Purpose The Senior Technical Support Specialist position is one of the first points of contact for technology support and solutions within University Housing and Dining (UHD). Provides computer desktop end-user support and audio-visual support by leveraging technical abilities to problem solve and assist the day-to-day operations of UHD. Assures computer operating problems are responded to and resolved in a timely manner. This includes installing, monitoring, diagnosing, repairing, maintaining, and upgrading all hardware, software, and audio-visual equipment to ensure optimal performance. Responsibilities * Provide timely computer desktop and technology support, various IT services, knowledge, and solutions to UHD end-users. Understand technology issues by listening, asking follow-up questions, taking detailed notes, and using resources to research and solve problems. Always provide excellent customer service. * Operate and test the functionality of all AV and integrated conference rooms. Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers, and displays. Perform preventative maintenance to resolve problems or identify resolutions to appropriate vendors or manufacturers. * Perform installation, configuration, repair, maintenance, and upgrades on Windows/Mac hardware (main focus of Windows), related equipment, and various university applications. Related equipment includes but is not limited to desktops, laptops, iPads, Surfaces, printers, and other peripherals. * Participate in UHD Initiatives. Attend regularly scheduled meetings. Perform special projects and tasks. Perform other duties as assigned. * Assist with IT inventory. Required Qualifications * High School graduation or GED. * Three years installing and configuring Microsoft products, including but not limited to Windows Desktop Operating Systems and Microsoft Office. * Three years of demonstrated experience in IT customer service and/or help desk environment. * Knowledge of directory services and remote access tools. * Knowledge of computer and peripheral operations, installation, and troubleshooting. Relevant education and experience may be substituted as appropriate. Preferred Qualifications * Experience managing a Citrix Virtual Desktop Environment. * Experience supporting systems remotely. * Experience supporting clients on-site /in-person. * Excellent problem-solving and time-management skills. * Demonstrated ability to learn quickly. * Demonstrated ability to take initiative and prioritize multiple projects. Driving Required This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing). Salary Range $67,000+ depending on qualifications Working Conditions * May work in all weather conditions * May work in extreme temperatures * May work around standard office conditions * May work around electrical and mechanical hazards * Repetitive use of keyboard at a workstation * Use of manual dexterity * Climbing stairs * Climbing of ladders * Lifting and moving Work Shift * Monday - Friday, 8:00AM - 5:00PM. Hours and days may vary due to business needs. Required Materials * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. * --- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. * --- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. * --- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. * --- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. * --- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. * --- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. * --- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: * E-Verify Poster (English and Spanish) [PDF] * Right to Work Poster (English) [PDF] * Right to Work Poster (Spanish) [PDF] * --- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Posting Title: Healthyhorns Desktop Support Specialist * --- Hiring Department: Health and Well-being * --- All Applicants * --- Weekly Scheduled Hours: 40 * --- FLSA Status: To Be Determined at Offer * --- * --- Expected to Continue * --- Location: UT MAIN CAMPUS * --- Job Details: General Notes Our mission at Healthyhorns is to enhance the health and well-being of students' bodies, minds and lives in support of their academic and personal goals. Healthyhorns is the umbrella brand encompassing University Health Services, Counseling and Mental Health Center and Longhorn Wellness Center. Together, the departments work to enhance the health and well-being of students' bodies, minds and lives in support of their academic and personal goals. Counseling and Mental Health Center (CMHC) is an accredited on-campus mental health facility dedicated to supporting the well-being of UT Austin students. CMHC offers a range of services, including assessment and referral, group and individual counseling, psychiatry and well-being services. University Health Services (UHS) is an accredited on-campus medical facility dedicated to addressing the various healthcare needs of UT Austin students. UHS provides comprehensive services, including general medical care, public health education and specialty clinics. The Longhorn Wellness Center (LWC) is the health promotion unit servicing University Health Services and Counseling and Mental Health Center. Staff focuses on educating students about priority college health issues by hosting workshops and events, creating new tools, and collaborating with the campus community to enhance overall well-being. Based in the philosophy that all students should be assured equal access and opportunity, Disability and Access (D&A) works to eliminate physical, instructional and attitudinal barriers by providing reasonable accommodations and fostering awareness within the University community. To learn more about Disability and Access, please visit ******************************* The Disability Cultural Center (DCC) supports disability community and education for disabled students, faculty, staff and alumni and all members of the University community. The first of its kind in Texas, the DCC works to create and sustain a sense of belonging for disabled people who study, teach and work at UT. In collaboration with campus partners, the DCC strives to create a community where disability is respected and valued as an important part of our campus community, and accessibility is built into the structure and design of all aspects of campus life. To learn more about the Disability Cultural Center, please visit *********************************** The University of Texas at Austin offers a competitive benefits package that includes but not limited to: * 100% employer-paid basic medical coverage * Retirement contributions * Paid vacation and sick time * Paid holidays Please visit UT Austin's Human Resources (HR) website at ****************************************** to learn more about the total benefits offered. Purpose We are seeking a skilled, customer‑focused IT professional to join our team as either a Desktop Support Specialist or Senior Desktop Support Specialist, depending on the experience and qualifications of the selected candidate. This role provides hands‑on technical support, contributes to system maintenance, and plays a key part in ensuring a reliable and positive technology experience for departmental users. Candidates with foundational experience in desktop support are encouraged to apply for the Desktop Support Specialist level, while those with advanced expertise, leadership in training/onboarding, and strong documentation skills may be considered for the Senior level. Responsibilities User Support & System Maintenance * Provide prompt, courteous support through the central help line and IT ticketing system. * Install, configure, and maintain hardware and software following established standards. * Research technical issues, identify solutions, and escalate or recommend improvements to ADHITS. * Partner with the System Administrator to implement updates, patches, and system changes. Team Collaboration & Professional Development * Support team members and assist in other IT operational areas as needed. * Maintain current knowledge of departmental hardware, software, and best practices through ongoing training. Critical Incident Response * Respond quickly and appropriately to critical system failures, ensuring timely and thorough resolution. Inventory & Asset Management * Maintain accurate inventories of desktops, peripherals, and deployed hardware. Documentation * Contribute to the creation and maintenance of IT policies, procedures, and technical documentation. Additional Responsibilities for Senior-Level Candidates Training & Onboarding Leadership * Serve as the primary resource for the IT Training Team. * Lead onboarding efforts for new employees, ensuring a smooth and well‑supported introduction to IT systems. Advanced Documentation & Knowledge Management * Develop clear, audience‑focused documentation for processes and procedures. * Maintain and update information across multiple systems, including the knowledge base, ticketing system, and inventory records. System Standardization * Maintain and update standardized desktop images across the organization. Required Qualifications * Experience providing desktop or technical support in a professional environment. * Strong troubleshooting skills across hardware, software, and network environments. * Excellent communication and customer service skills. * Familiarity with IT ticketing systems, inventory tools, and standard desktop technologies. Relevant education and experience may be substituted as appropriate. Preferred Qualifications * Bachelor's degree in relevant field and more that three (3) years of experience. * Several years of progressively responsible desktop support experience. * Demonstrated ability to lead training or onboarding initiatives. * Experience developing high‑quality technical documentation. * Expertise in desktop imaging and system standardization. * Ability to manage multiple priorities and respond effectively to urgent issues. * Tier 2 and 3 desktop support experience. * Relevant certifications and/or professional development education Salary Range $50,000 + depending on qualifications, hire level and experience Working Conditions 100% on-site. Works around general office equipment, repetitive motion with keyboard, some bending, lifting and carrying up to 25 pounds, anything over with assistance. Required Materials * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided with an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled into your application. The application is one page, and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. * --- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. * --- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. * --- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. * --- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. * --- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. * --- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. * --- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: * E-Verify Poster (English and Spanish) [PDF] * Right to Work Poster (English) [PDF] * Right to Work Poster (Spanish) [PDF] * --- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

We are looking for candidates who will be interning with our IT Security Team for four to five months on a part-time basis. This position is designed for college students and is not meant for candidates looking to change careers. You should be studying Information Technology, and have a passion for security as a possible career focus. Position Key Accountabilities: This internship will allow you to observe and assist our IT Security Department. Minimum Education: You must be a college student enrolled in a program that prepares you for a career in Information Technology. Residency Requirement: Employees must permanently reside and work in the State of Texas.

The Building Operations Technology (BOT) Team plays a critical role in supporting the institution's built environment by managing 17 Building Automation System (BAS) applications. These systems are essential for controlling and monitoring HVAC and lighting across both new construction and renovation projects. The team's responsibilities span the full lifecycle of automated building systems-from design and installation to maintenance and troubleshooting. The Building Systems group provides employees, visitors, patients, and guests with seamless power, monitoring and control, and communication services through our Building Operations Technologies (BOT), High Voltage Power Systems (HVPS), Outage Coordination, Two-Way Radios, and Vertical Conveyance and the Work Control Coordination teams. Advancing MD Anderson's mission of making cancer history through innovative and transformational engineering, technology and sustainable solutions to develop and maintain intelligent, safe, and efficient facilities that promote healing and discovery. The BAS Specialist at MD Anderson Cancer Center provides analysis of facilities business and management needs and problems in terms of system and user-department requirements and establish viable means to enhance performance via database applications and tracking mechanisms for building automation and operations technology system servers, workstations, field processors, databases, advanced programming enhancements, and special projects. Ideal candidate will have experience supporting Siemens applications and supporting all the IOT infrastructure that supports facilities. The salary range is $106,500 - $133,000 - $159,500. MD Anderson offers our employees: * Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week * Group Dental, Vision, Life, AD&D and Disability coverage * Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals * Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs * Tuition Assistance Program after six months of service * Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans * Employer paid life, AD&D and an illness-related reduced salary pay program * Extensive wellness, recognition, fitness, employee health programs, and employee resource groups. Why Join MD Anderson? Be part of a world-renowned cancer center making an impact across Texas and beyond. Collaborate with top-tier leaders and institutions in academic medicine Help shape the future of healthcare through bold, system-wide innovation Work with a Mission-Driven Organization: Be part of MD Anderson's mission to eliminate cancer through integrated patient care, research, and education, contributing to a globally recognized institution with a meaningful purpose. JOB SPECIFIC COMPETENCIES Oversee the Daily Support and Maintenance of all Building Automation System Servers, Software, and Field Processors: Consults with departmental personnel for problem definition and management requirements. Provides problem analysis and issue resolution within the section, and assistance to BAS co-workers and end users. Document and maintain all levels of Building Automation Systems (BAS) information, servers, workstations, and field processors tied into BAS. Assists in preparing user information, IP and Workstation Acronym addresses and NIC address for Institution's database. Configures software and hardware for expansion and upgrades of the Building Automation System and OT architecture to include BBMD processor configuration and management. Develops utility programs and applications. Coordinates work efforts of other IT & IS personnel for setup configuration and troubleshooting of computer servers, workstations, networks, and other specialty software systems and Information Security requirements pertaining to operations technology applications and field processors. CMMS, BAS System, Database and Application Upgrades: Responsible for the installation of new software and enhancement release upgrades in coordination with IS/IT departments. Analyzes source documents, data base structure, and management report requirements. Coordinates operations technology systems improvements between Information Systems and user departments and provides necessary documentation and consultation for implementation of system upgrades. Review, analyze, recommend, receive approval, and coordinate plans & procurement of system upgrades. Coordinate and resolve software and hardware compatibility issues. System Security, User Access Control, Audit and Disaster Recovery Plans and Operations Paperwork: Establish, administer, and maintain system security on all building automation and operations technology systems. Develop levels of security, which enable appropriate user levels to update data for which they are responsible. Develops and maintains a database of application and OS software licenses. Prepares written documentation on the system's operations. Conduct audits to ensure data quality, write reports, and create data queries. Ensures compliance with internal controls. To that end, the incumbent will become familiar with, maintain a current knowledge of, and apply Internal Controls in the course of the conduct of their position and their role in BAS network administration using Sustainable Planner, Business Continuity Plans, Disaster Recovery documentation, and GRC risk assessments. Hardware and Software Integration and Technical Advisor for Programming Projects: Determines system configuration, and integration requirements including BAS hardware, software and firmware configuration and troubleshooting. Coordinates with other BAS Specialists and IS/IT technical resources and serve as liaison between inter-institutional computer facilities, operations technology vendor representatives, and other divisional/departmental system coordinators. Make general database performance improvements, ensure data integrity, recover corrupted data, and eliminate superfluous data. Assists in programming of complex problems. Advises less experienced programmers in the development, testing, debugging, and revising of programs. Provides guidance to and acts in a training and professional development capacity for less experienced Building Automation System programmer analysts, system users, and facilities O&M support personnel. Consults with departmental personnel for problem definition and sequence of operation programming requirements. EDUCATION: Required: Bachelor's Degree Computer Science, Computer Information Systems, Electronics, Mechanical Systems, Computer Technology, or other related technical field. EXPERIENCE: Required: At least five years of building operations technologies analysis, design, project management, and programming experience. May substitute required education degree with additional years of equivalent experience on a one-to-one basis. Preferred: Hands-on experience supporting Siemens APOGEE and Desigo Building Automation Systems, Tridium Niagara application, Trane Ensemble application, EATON Foreseer application, Siemens, Distech, and Phoenix Controls processors, system integration, SOAP, BACnet, OPC, Modbus and related industry protocols. Direct hands-on experience supporting clinical patient care and operating room environments, MRI/DI, research laboratory environments and controls, central utility plants, vivarium's, data centers, and other highly technical environments. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. ************************************************************************************************ Additional Information * Requisition ID: 178211 * Employment Status: Full-Time * Employee Status: Regular * Work Week: Days * Minimum Salary: US Dollar (USD) 106,500 * Midpoint Salary: US Dollar (USD) 133,000 * Maximum Salary : US Dollar (USD) 159,500 * FLSA: exempt and not eligible for overtime pay * Fund Type: Hard * Work Location: Hybrid Onsite/Remote * Pivotal Position: Yes * Referral Bonus Available?: Yes * Relocation Assistance Available?: Yes #LI-Hybrid

Job Posting Title: Network Analyst ---- Hiring Department: Enterprise Technology - Infrastructure ---- All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: To Be Determined at Offer ---- Earliest Start Date: Ongoing ---- Position Duration: Limited Duration Based on Business Need ---- Location: AUSTIN, TX ---- Job Details: General Notes This is a fixed term position that may end three years after the employee start date. Flexible work arrangements are available for this position, including the ability for infrequent remote work ( As part of our selection process, we will be conducting an in-person second interview that will serve as a Practical Application segment to assess candidates' skills and technical proficiency. This position provides a life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses). Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state. Your skills will make a difference. You'll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you're the type of person that wants to know your work has meaning and impact, you'll like working for our campus. The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include: Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%) Vision, Dental, Life, and Disability insurance options Paid vacation, sick leave, and holidays Teachers Retirement System of Texas (a defined benefit retirement plan) Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Training and conference opportunities Tuition assistance Athletic ticket discounts Access to UT Austin's libraries and museums Free rides on all UT Shuttle and Capital metro buses with staff ID card For more details, please see: ****************************************** and ******************************************************* Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work. Purpose This position will support the on-site network communications requirements across the University of Texas at Austin environment. Responsibilities Under supervision, plan, design and conduct wireless surveys and designs as well as operate and maintain wireless network components and configurations in support of all UT Austin student, faculty, staff and affiliates. Under supervision, maintain network asset information, equipment sparing process, and lab organization. Under supervision provide semi-skilled field support to install, troubleshoot, and maintain the university's network and voice systems to provide requested improvements for campus units. Provide basic support for standard network design, troubleshooting, and after-hours event support. Driving university owned vehicles to job sites will be required for this position. Maintain acceptable driver rating as established in Policy UTS157. Maintain relationships with ET and unit representatives to address immediate needs, troubleshoot network and telecom systems, and maintain university inventory items. Provide feedback and identify problems with organizational evaluation of new network technologies, proof of concept projects, and configuration automation. Raise visibility of issues to network engineers of issues with automation processes, fault detection, standardized operations, and life cycle management. Perform other related functions as assigned. Required Qualifications U.S. Citizen, resident, or officially recognized asylee - Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position. Associate degree and basic network certifications (CCT, CCNA), or equivalent work experience. Basic understanding of networking concepts (TCP/IP, Routing and LAN switching) 3+ years of experience with network operations or desktop support. Equivalent combination of relevant education and experience may be substituted as appropriate. Preferred Qualifications Experience with medium-to-large enterprise network operations. Experience with Cisco Systems switches and routers (IOS, IOS-XE). Experience with RF survey tools. Experience with network testing tools. Higher education work experience Driving Required This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. The driving record will be evaluated to determine eligibility to drive a university owned vehicle. Salary Range $55,488 + depending on qualifications Working Conditions Personal protection equipment (furnished) May work in all weather conditions May work in extreme temperatures May work around chemical fumes May work around standard office conditions May work around electrical and mechanical hazards Repetitive use of a keyboard at a workstation Use of manual dexterity (ex: using a mouse) Climbing of stairs Climbing of ladders Lifting and Moving 50 pounds Work Shift Monday - Friday flexible between 7am-6pm On-call work required (rotation): One-week rotations among the team periodically during the year Occasional nights/weekends required: Fulfilling after-hours support at special events (athletics/commencement) and maintenance windows Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Please provide any relevant IT certificates that have been obtained Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY Responsible for the procurement, tracking, and financial oversight of IT hardware and software assets across a large academic medical center. Manages the full asset lifecycle, ensures accurate inventory and license compliance, supports chargeback and billing reconciliation, and maintains adherence to internal controls, vendor contracts, and regulatory requirements. Leads asset operations and reporting, identifies gaps in asset governance, and drives process improvements to enhance accuracy, efficiency, and compliance across IT asset management. This position is eligible for a hybrid work schedule. BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: * PPO medical plan, available day one at no cost for full-time employee-only coverage * 100% coverage for preventive healthcare-no copay * Paid Time Off, available day one * Retirement Programs through the Teacher Retirement System of Texas (TRS) * Paid Parental Leave Benefit * Wellness programs * Tuition Reimbursement * Public Service Loan Forgiveness (PSLF) Qualified Employer * Learn more about these and other UTSW employee benefits! EXPERIENCE AND EDUCATION Required * Education High School Diploma or equivalent * Experience 2 years of experience in IT asset management. Experience with ERP or asset management systems (e.g., ServiceNow, PeopleSoft, Oracle, or Excel). Preferred * Education Associate's Degree in Business, Accounting, Information Technology, or related field or Bachelor's Degree in Business, Accounting, Information Technology, or related field * Experience Understanding of basic Public Cloud (Azure, AWS, GCP) Billing concepts is a plus. Experience with Microsoft software license is a plus. Experience with software license tracking and ITIL processes is a plus. * Licenses and Certifications ITIL Foundation CompTIA A+ or similar IT support certification JOB DUTIES * Key Responsibilities: * Manages asset lifecycles, aligning technology with business goals, and leading an ITAM team to ensure efficiency, compliance, and cost control across the organization. * Key responsibilities include managing operations related to IT assets, leading teams in asset tracking and reporting, and overseeing compliance with licensing and regulatory requirements. * Maintaining supplier records, service level agreements, and software license information/updates. * The IR Asset specialist will collaborate with the billing team to ensure accurate reconciliation of assets to billing and chargeback models. * Monitor depot and deploy vendor‿s quality of service. * Asset Management * Maintain a centralized inventory of all IT hardware and software assets. * Track the lifecycle of IT assets from procurement through retirement. * Ensure compliance with software licensing agreements and IT asset policies. * Coordinate with procurement and IT teams to receive, tag, and deploy assets. * Conduct periodic physical audits of IT equipment and reconcile with inventory records. * Compliance & Documentation * Ensure compliance with internal policies and external regulatory requirements related to IT assets and billing management. * Maintain detailed documentation of billing, contracts, and asset records. * Support internal or external audits by providing necessary documentation and reports. * Performs other duties as assigned. SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

UTHealth Houston is seeking a Technical Accessibility Coordinator to ensure that the university's digital platforms, physical environments, and communication materials are fully accessible to all individuals, including those with disabilities. This role focuses on implementing and maintaining compliance with federal and state accessibility regulations, including the Americans with Disabilities Act (ADA), Section 508, and the Web Content Accessibility Guidelines (WCAG). The coordinator works closely with IT, facilities, HR, and academic departments to foster an inclusive environment that meets the needs of students, staff, and visitors. We need a candidate with a solid technical background, someone who feels comfortable working side-by-side with developers and IT professionals to achieve these goals. You don't have to know coding or how to read a scrape, but it will be advantageous to have knowledge of technology and websites. This position will require someone to come on-site. There will be in-person meetings, and it is important to be hands-on with some of these modifications and programs. The physical office is located at 1851 Crosspoint Avenue. What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in. Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus: * 100% paid medical premiums for our full-time employees * Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year) * The longer you stay, the more vacation you'll accrue! * Longevity Pay (Monthly payments after two years of service) * Build your future with our awesome retirement/pension plan! We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as... * Free financial and legal counseling * Free mental health counseling services * Gym membership discounts and access to wellness programs * Other employee discounts including entertainment, car rentals, cell phones, etc. * Resources for child and elder care * Plus many more! Position Key Accountabilities: * Ensures all UTHealth Houston websites, applications, and digital content meet WCAG standards and are accessible to individuals using assistive technologies. * Conducts regular audits of digital platforms using tools such as screen readers, contrast analyzers, and keyboard navigation testing. * Collaborates with web developers and IT teams to address accessibility gaps in new and existing systems. * Oversees the accessibility of digital learning materials and student portals to enhance the experience for students with disabilities. * Ensures that UTHealth Houston's campus facilities comply with ADA standards, including ramps, elevators, accessible restrooms, and clear signage. * Conducts periodic reviews of physical spaces and work with facilities management to implement necessary improvements. * Maintains records of accessibility audits and corrective actions to ensure compliance with state and federal regulations, including Section 508 and ADA Title II. * Develops reports on accessibility initiatives and submits them to leadership and regulatory bodies as needed. * Acts as the primary resource for accessibility-related inquiries from faculty, students, and staff. * Assists in developing UTHealth Houston's accessibility policies in alignment with university goals and regulatory standards. * Advocates for accessibility and inclusivity in all university projects, programs, and initiatives, ensuring that the needs of individuals with disabilities are considered from the outset. * Serves as a liaison between the university and external disability services organizations and stakeholders. * Performs other duties as assigned. Certification/Skills: * Strong communication and training skills, with the ability to present complex information clearly to various audiences. * Knowledge of relevant federal and state laws and regulations regarding accessibility (ADA, Section 504, Section 508). * Knowledge and completion of Accessibility Coordinator course(s) offered by the State of Texas. * 508 Course training preferred. Minimum Education: Associate's Degree in a related field required. May substitute required education with equivalent years of experience beyond the minimum experience requirement. Minimum Experience: 1 year in a related field required. May substitute required experience with equivalent years of education beyond the minimum education requirement. Physical Requirements: Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects. Security Sensitive: This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4. Residency Requirement: Employees must permanently reside and work in the State of Texas. This role will be on-site!

Departmental IR Manager - Anesthesiology Department WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY The Anesthesiology Department is hiring an IR / IT Manager to manage the departmental IR Team. The ideal candidate will have strong experience leading complex administrative operations in an academic and clinical setting, with the ability to translate data into actionable insights that support administrative, clinical, educational, and faculty missions. We are seeking someone who can manage cross-functional workflows, drive process improvements, and ensure compliance with institutional and regulatory requirements. Candidates should bring demonstrated leadership skills, a collaborative approach, and the ability to supervise staff while maintaining high operational standards. BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: * PPO medical plan, available day one at no cost for full-time employee-only coverage * 100% coverage for preventive healthcare-no copay * Paid Time Off, available day one * Retirement Programs through the Teacher Retirement System of Texas (TRS) * Paid Parental Leave Benefit * Wellness programs * Tuition Reimbursement * Public Service Loan Forgiveness (PSLF) Qualified Employer * Learn more about these and other UTSW employee benefits! EXPERIENCE AND EDUCATION Required * Education Bachelor's Degree * Experience 6 years of technical skill responsibilities and 2 years of supervisory experience and Experience to include website, software applications, hardware (PC's and MAC's) and operations of network servers. Preferred * Experience Strong SQL Experience Strong Python Experience JOB DUTIES * Serves as the technical expert for operating an environment in traditional areas of system programming and involvement in system planning. Makes design recommendations for products. * Cross institutional assistance to all parties to debug, enhance, and educate users in regards to operating environments and design for all faculty members. Builds high customer satisfaction by managing end-users expectations, and complex technical issues clearly that will be easily communicated. Documents agreed-upon resolutions. * Ensures that departmental users have appropriate computer equipment, access to systems and workplace support. Follows up with clients to ensure successful completion of tasks. * Resolves bugs in a timely manner and enforce quality assurance standards by developing high quality coding that is reusable, well-documented, stable, efficient and defect-free. * Ensures code is thoroughly tested to avoid production defects or complaints. Works independently to research and resolve problems and reports out findings with others during technical meetings. * Builds infrastructure and participates in projects that support the goals and advancement of the department. * Ensures successful completion of departmental tasks in a timely manner. * Responsible to ensure that department and staff adhere to and protect security of data cross institutionally. IT regulatory and institutional compliance regulations. This includes management of access to the departmental drive space. * Demonstrates senior experience and leadership and provides supervision, oversight and mentoring to lower level engineers and/or technical support specialists. * Understands emerging technologies in the marketplace and uses new improvements in technology and standards to further develop high-quality systems. * Responsible for the technical aspects of the Webpage and responsible for the design, develop and maintain the creation of the intranet homepage for all Division Leaders. * May perform usability studies to continually improve technical and software support within the department. * Performs other duties as assigned. SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Job Posting Title: Systems Support Lead * --- Hiring Department: Career Success * --- All Applicants * --- Weekly Scheduled Hours: 40 * --- FLSA Status: Exempt * --- * --- Expected to Continue * --- * --- Job Details: General Notes Must be eligible to work in the US on a full-time basis for any employer without sponsorship. Purpose The Systems Support Lead plays a critical role in ensuring the digital and technical resources supporting student career development and outcomes runs smoothly and efficiently. This position bridges career services operations, enterprise systems management, and technical support for staff, students, and other stakeholders who interact with our systems. This position requires a proactive systems thinker with a strong background in technology-driven environments, excellent organizational and problem-solving skills, and a passion for driving efficiency and innovation. Responsibilities Enterprise Platform Management * Consult with the Career Excellence and Innovation team on technology solutions and resources that enable operational effectiveness * Provide day-to-day support for enterprise resources to ensure access to students and troubleshooting * Represent university needs with enterprise platform vendors for system optimization, unique configurations, and integrations * Monitor systems to achieve optimum performance and work with departments to configure relevant reporting and system metrics * Lead integration efforts in alignment with central system administrators and work closely to align system operations with the Provost's Office of Enterprise Technology * Provide timely communications and effective trainings in collaboration with the Career Excellence and Innovation team across stakeholder teams * Develop and enforce application operating standards, policies, and procedures * Oversee requests for system augmentations and collaborate with users to identify solutions and resolve issues * Manage software quality; participate in validation, testing, and documentation of product releases * Collaborate with Career Success leadership on the management and ongoing development of the Career Success WordPress website and SharePoint 12twenty@Texas Platform Management * Oversee and manage day-to-day support operations of the 12twenty@Texas platform, ensuring consistent service delivery and operational excellence * Develop and implement operational policies, procedures, and best practices to improve efficiency, scalability, and quality of service * Collaborate with the vendor, Career Success team, McCombs and Law School teams, and end users to coordinate project delivery, feature releases, and system updates * Monitor platform performance metrics, analyze data, and generate reports to identify trends, risks, and areas for improvement * Lead incident response and resolution efforts, working with technical teams to minimize downtime and maintain high availability * Work with Enterprise Technology to ensure compliance with industry standards, security protocols, and regulatory requirements * Manage the 12twenty\@Texas and UT Austin 12twenty ticket systems, ensuring efficient operations and stakeholder responsiveness * Oversee vendor relationships * Guide strategic planning for support budgeting, forecasting, and resource allocation to align with institutional goals Strategic Projects & Innovation * Oversee project management for special initiatives that enhance operations and improve user experience for students, employers, and staff * Identify opportunities to leverage automation, integrations, and data insights to streamline processes and improve performance metrics Other duties as assigned Required Qualifications * Bachelor's degree in business administration, Information Technology, Operations Management, or a related field (Master's degree preferred). * 3+ years of experience as a project manager, systems analyst, or operations manager within a technology platform or SaaS environment. * Strong understanding of platform architecture, cloud infrastructure, and basic software development concepts. * Proven ability to analyze complex problems, develop actionable solutions, and drive process improvements. * Excellent communication, leadership, and interpersonal skills. * Experience with data analytics tools, project management software, and IT service management frameworks. * Ability to work in a fast-paced, dynamic environment and manage multiple priorities simultaneously. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Key Competencies * Strategic and analytical thinking * Problem-solving and decision-making * Project management * Team leadership and development * Attention to detail * Adaptability and resilience Salary Range $63,000 + depending on qualifications Working Conditions Work to be performed in typical office environment Required Materials * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. * --- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. * --- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. * --- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. * --- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. * --- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. * --- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. * --- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: * E-Verify Poster (English and Spanish) [PDF] * Right to Work Poster (English) [PDF] * Right to Work Poster (Spanish) [PDF] * --- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in. UTHealth Houston School of Dentistry is hiring for a Patient Care Services Lead to join their team of professionals in the Patient Care Services Department. The Senior Administrative Coordinator will be responsible for managing patient care coordinators and patient access representatives, interfacing with providers, faculty, students, patients, administration, and more. The ideal candidate will have experience in patient relations, clinical finance, and excellent customer/patient service. Experience with axi Um is a Plus! Location: 7500 Cambridge Street, Houston, Texas 77054 Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus: * 100% paid medical premiums for our full-time employees * Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year) * The longer you stay, the more vacation you'll accrue! * Longevity Pay (Monthly payments after two years of service) * Build your future with our awesome retirement/pension plan! We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as... * Free financial and legal counseling * Free mental health counseling services * Gym membership discounts and access to wellness programs * Other employee discounts including entertainment, car rentals, cell phones, etc. * Resources for child and elder care * Plus many more! Position Summary: To provide and coordinate all tasks associated with patient services including but not limited to patient scheduling (student assignments) through completion of comprehensive treatment plan; serves as the link between patients and the clinic. Position Key Accountabilities: 1. Assists with the completion of the patient scheduling process to ensure optimal efficiency in clinic operations and resources while maintaining the institution's standards of customer service and quality patient care. Responsible for monitoring and expediting clinic flow. 2. Assist the student provider with management of patient compliance including executing correspondence to terminate the patient for non-compliance of keeping scheduled appointments. Will ensure quality patient care in relation to the patients prescribed diagnosis, treatment, and other directives from health care providers and/or administrators. 3. Provides patients with pertinent information regarding their schedule and the preparations needed for ancillary appointments. 4. Applies Health Information Management (HIM) skills associated with an electronic patient record (EPR) and picture archive computer system (PACs) for revenue cycle management and chart audit purposes. 5. Supports the process to resolve patient relations issues associated with student providers which may include assisting with patient of record emergency triage and coordination of emergency treatment plus clinical treatment. 6. Responsible for the security and confidentiality of patient information at all times. 7. Will advise patients/family members of available services and use appropriate customer service skills when interacting with co-workers, patients, patient family members, and internal/external customers. 8. May conduct clinical orientations throughout the year. 9. Responsible for the coverage for the patient services telephone line and walk-in patients on a rotational schedule. 10. May lead the activities of support staff within a small unit/division/department. Provides input in Human Resource activities for the direct report to include: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning. 11. Other duties as assigned. Certification/Skills: Knowledge of procedures and medical terminology appropriate for assignment. Logical and mathematical aptitude. Advanced knowledge of patient privacy regulations such as HIPAA, The Health Information Technology for Economic and Clinical Health Act (HITECH) and student privacy regulations contained in Family Educational Rights and Privacy Act (FERPA). Strong communication skills both written and verbal. Good interpersonal skills. Minimum Education: High school diploma or equivalent. Minimum Experience: Five years of related experience, with at least 2 years of healthcare and administrative support. Physical Requirements: Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects. Security Sensitive: This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4. Residency Requirement: Employees must permanently reside and work in the State of Texas.

Reporting to the Director of Clinical Information Systems, this position manages, trains, and motivates their team of analysts/support staff to achieve positive outcomes and continuously add value to the Health IT collaborative at UT Health San Antonio. This work entails managing projects, prioritizing work, providing feedback, managing performance, identifying and mitigating risks, and ensuring high quality service to internal and external stakeholders. This position also includes performing the job functions of a Clinical Information Systems Analyst. The Clinical Information Systems Analyst - Supervisor will continually assess and make improvements to systems and processes to increase efficiency while judiciously managing the resources of UT Health San Antonio. This role requires an individual who is a subject matter expert and is well versed in all software applications for which they are responsible. This position will supervise the daily activities of assigned personnel who support the use of Epic's applications and modules. Responsible for ensuring the integrity of the clinical information system and quality assurance. Interacts professionally, effectively, and collaboratively with leadership, faculty, peers, staff, and vendors. Team development & coaching: The ability to bring people together to execute needs, provide training and personal development/ coaching to team members on how to be successful within the organization. Escalation & resolution: Strong analytical and problem-solving skills- fostering timely escalation identification and resolution accountability and integrity. Strong judgment and decision-making skills: Knowing when to delegate tasks and when to roll up one's sleeves and work with the team to get it done. Mentoring and skill building: The ability and desire to knowledge share, delegate to, and mentor new leaders. Excellent organizational and time-management skills. Excellent communication (written and oral) and interpersonal skills. Ability to efficiently adjust to changing priorities and complexities. Ability to obtain business requirements and translate into detailed specifications. Excellent problem-solving skills with the ability to analyze situations, identify existing or potential problems and recommend solutions. Preferred Certifications: Cadence, Referrals, Prelude, Grand Central. Leads, motivates, develops, and supports a team of analysts/support staff. Works to establish and maintain valuable relationships that are collaborative both within in outside Health IT. Oversees staff to ensure that they collaborate with and provide expert-level support to their counterparts from other Epic applications and Health IT and/or affiliates. Collaborates with leadership to ensure timelines and deliverables are realistic and actionable. Manages projects, programs, and work activities of the team, ensuring deliverables are met on time and on budget. Tracks and measures team, project, and individual performance goals, and adjusts strategies, as necessary. Works with leadership, key stakeholders, and their team to identify, document, and implement potential process and workflow improvements. Assists project managers in identifying system capabilities and designing and executing project plans. Lead working sessions with team members to review and resolve cross-application and specialty module requests and support issues. Ensures application build corresponds with underlying workflows and processes; liaises with others as needed to achieve this level of understanding. Documents specifications for both internal users and end-users; contributes to other Health IT teams' documentation. Designs and scopes complex projects and statements of work, including deliverables, timeline, milestones, and resource estimations. Leads trainings and working sessions for team members and staff; mentors, coaches, and trains Clinical Information Systems analysts and support staff. Provides technical expertise for system upgrades. Builds, designs, tests, and documents functionality of new system features. Based on clinical project requests, works with requestors and users to understand and document current workflow with an eye toward proposed future workflows that are optimized for any planned application changes. Presents recommended system enhancement opportunities and creative technical solutions for complex clinic-related scenarios. Performs ongoing maintenance and configuration updates to Epic applications. Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates system fixes and changes with software vendors. Performs other duties as assigned.

Under direct supervision, this position is responsible for multiple Epic Modules. This position is for self-starters who thrive in a fast-paced, agile environment, which means being able to change direction quickly, multitask, and demonstrate a passion and eagerness to learn new technologies. The Epic application analyst will collaborate with and provide tier-one support to their team and/or counterparts from other applications to successfully meet the development and implementation objectives for assigned Epic applications. Effectively manages competing and changing priorities. Under direct supervision, serves as project lead for key initiatives, including performing project management duties, as assigned. Develops, documents, and adheres to the internal procedures that will be used in conjunction with related applications and systems. Interacts professionally with leadership, faculty, staff, and vendors Strong written and verbal communication skills Critical and analytical thinking proficiencies. Organizational management skills and ability to multitask. Basic project management skills. Add. Licenses & Certifications:Epic certification must be maintained per Epic Corporation standards.Epic certification/proficiency in Cupid or ASAP Preferred. Based on clinical project requests, works with requestors and users to understand and document current workflow with an eye toward proposed future workflows that are optimized for any planned application changes. Presents recommended system enhancement opportunities and creative technical solutions for clinic-related scenarios. Using analytical evaluation skills, identifies, proposes, builds, and demonstrates prototypes of application configuration options for review and approval by project requestors. Performs ongoing maintenance and configuration updates to Epic applications. With supervision, creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Provides tier-one support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Serves as a liaison between users and vendors. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Perform all other duties as assigned.

Under minimal supervision, this position is responsible for Inpatient Orders and Bugsy application(s)/module(s) of Epic. This position is for individuals who thrive in a fast-paced, agile environment, which means being able to change direction quickly, multitask, and demonstrate a passion and eagerness to learn new technologies. The Epic Orders/Bugsy application analyst will collaborate with and provide tier-two support to their team and/or counterparts from other applications to successfully meet the development and implementation objectives for assigned Epic applications. Effectively manages competing and changing priorities. Under minimal supervision, serves as project lead for key initiatives, including performing project management duties, as assigned. Develops, documents, and adheres to the internal procedures that will be used in conjunction with related applications and systems. Interacts professionally with leadership, faculty, staff, and vendors. 1. Under minimal supervision can successfully execute multiple assignments simultaneously in a complex environment. 2. Collaboratively works to implement the EpicCare Inpatient module(s) as well as Bugsy Infection Control module for the Multi-Specialty Research Hospital Settings. 3. Critical and analytical thinking proficiencies. 4. Excellent verbal/written communication and follow-up skills. 5. Demonstrated advanced troubleshooting competencies. 6. Excellent organizational and project management skills. EDUCATION: Bachelor's degree (4 years of comparable experience may be substituted for a degree). Expereince: Expereince minimum of three (3) years of relevant experience with clinical or business systems with exposure to software development/build lifecycles. LICENSE AND CERTIFICATION: As specified by the department director, Epic certification for assigned modules are required within eighteen (18) months of hire. Epic certification must be maintained per Epic Corporation standards. EpicCare Inpatient Orders and Bugsy Certification Preferred. Workflow: Based on clinical project requests, works with requestors and users to understand and document current workflow with an eye toward proposed future workflows that are optimized for any planned application changes. Design and Build: Presents recommended system enhancement opportunities and creative technical solutions for inpatient orders, order transmittal and infection prevention scenarios. Performs ongoing maintenance and configuration updates to Epic applications. Test: With minimal supervision, creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Support: Provides tier-two support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Serves as a liaison between users and vendors. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Perform all other duties as assigned.

Under minimal supervision, this position is responsible for Epic Inpatient and an Ambulatory Surgery Center (ASC), surgical and anesthesia application(s)/module(s). This position is for individuals who thrive in a fast-paced, agile environment, which means being able to change direction quickly, multitask, and demonstrate a passion and eagerness to learn new technologies. The Epic OpTime/Anesthesia application analyst will collaborate with and provide support to their counterparts from other applications to successfully meet the development and implementation objectives for assigned Epic applications. Effectively manages competing and changing priorities. Develops, documents, and adheres to the internal procedures that will be used in conjunction with related applications and systems. Interacts professionally with leadership, faculty, staff, and vendors. Proven ability to successfully execute multiple assignments simultaneously in a matrixed environment. Demonstrated critical and analytical thinking proficiencies. Strong written and verbal communication skills. Demonstrated troubleshooting competencies. Excellent organizational management skills. Project Management skills. Education: Bachelor's degree (4 years of comparable experience may be substituted for a degree). Experience: A minimum of three 3- years of directly related Epic experience including in-depth knowledge of software development/build lifecycles. OpTime/Anesthesia experience preferred. Additional Licenses and Certifications: As specified by the department director, Epic certification for assigned modules are required within eighteen (18) months of hire. Epic certification must be maintained per Epic Corporation standards. 1. Workflow: Based on clinical project requests, works with requestors and users to understand, and document current workflow with an eye toward proposed future workflows that are optimized for any planned application changes. 2. Design and Build: Presents recommended system enhancement opportunities and creative technical solutions for surgical scenarios. Using analytical evaluation skills, identifies, proposes, builds, and demonstrates prototypes of application configuration options for review and approval by project requestors. 3. Performs ongoing maintenance and configuration updates to Epic applications. 4. Test: With minimal supervision, creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. 5. Support: Provides tier-two support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Serves as a liaison between users and vendors. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. 6. Mentoring and coaching of associate analysts. 7. Perform all other duties as assigned.