Technical Support Specialist jobs at UT Health San Antonio - 198 jobs

Details Information Working Title Electronics/Instrumentation/Automation/Computer Science Lab Technician Position Status Department School of Business and Industry General Summary Maintain general housekeeping of laboratories and perform related work as required. Specific Position Duties Maintain overall order and appearance of laboratories, trainers, test equipment and materials. Maintain laboratory station setup for: trainers, test equipment, tools, and materials. Test equipment may include, but are not limited to: DMMs, oscilloscopes, function generators, soldering irons, networking test tools, etc. Tools may include, but are not limited to soldering irons, wire cutters, screwdrivers, logic probes, IC insert and extraction tools, network wiring tools, etc. Materials may include, but are not limited to resistors, capacitors, potentiometers, microcontrollers, semiconductor devices and ICs, wire rolls, network cables, etc. Follows and maintains laboratory procedures. Installs new equipment and modifies current installations using various manual tools. Maintains inventory of replacement parts for electronic and computer equipment; performs quality checks on newly delivered equipment to ensure proper operation. Minimum Qualifications Enrolled in the Automation certificate, AAS or BAAS program Preferred Qualifications Annual Salary Hiring Range Work Hours Posting Detail Information Posting Number A01987P Job Open Date Quick Link for Internal Postings ************************************** Supplemental Questions Required fields are indicated with an asterisk (*). Documents Needed to Apply Required Documents Optional Documents

Job Title Campus Technology Support Specialist I Reports To Technology Customer Service Manager Pay Grade PP07 Workdays 226 Minimum Salary $25.00 per hour Type of Assignment Non-Exempt Mid-Point Salary $30.00 per hour Contract Status At-Will Funding This position is locally funded. Consideration for directly related experience supported by an official service record or experience affidavit. Annualized pay may be pro-rated based on actual start date. Position Summary Provides technical support and maintenance for computer hardware, software, and peripheral devices across the Boerne Independent School District. Performs on-site installation, configuration, and support of computer systems, network infrastructure, and software applications at assigned campuses and district locations. Responds to work order requests by diagnosing and resolving hardware, software, and network issues. Participates in Technology Help Desk support on a rotating basis. Minimum Requirements High school diploma or GED equivalent recognized by the Texas Education Agency or a regional accrediting agency. Two (2) years of work experience installing, maintaining, and repairing computers and peripherals. Safe driving record verified by Texas Department of Public Safety (meets and maintains liability coverage eligibility). Must have satisfactory outcome of fingerprinting background check. Preferred Qualifications Associates degree with an emphasis in Information Technology. Three (3) years of relevant technology experience. CompTIA A+, Network+, Microsoft MCP, or Cisco CCENT certification(s). Knowledge, Skills, and Abilities Knowledge of computer setup for Windows-based and Apple laptops and desktops Knowledge of computer hardware and software applications Ability to install, maintain, and repair computers and peripherals Ability to establish and maintain network cables and hardware Ability to diagnose problems and perform repairs Experience with Windows 10 desktop environments Experience with Google Chromebooks and Chrome OS Experience with Apple iPads and iOS Essential Functions/Key Responsibilities Install, configure, maintain, upgrade, and troubleshoot desktop and laptop computers, mobile devices, printers, peripherals, and related hardware. Install, configure, maintain, and troubleshoot operating systems, applications, and software updates. Provide technical support and customer service to end users; diagnose and resolve hardware, software, and network connectivity issues in person, by phone, or via help desk systems. Install, test, maintain, and troubleshoot network cabling, fiber, switches, and related network infrastructure and equipment. Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and instructional technology. Coordinate with internal technology teams to identify, escalate, and resolve technical issues and support district-wide initiatives. Relocate, deploy, replace, and decommission computer equipment; perform data migration and system setup as needed. Maintain working knowledge of district-standard hardware, software, and workstation configurations. Perform preventive maintenance on equipment according to established schedules and document all work performed. Maintain accurate records of repairs, time, materials, preventive maintenance, and technical activities. Maintain accurate inventory of hardware, software, peripherals, and repair parts in accordance with district policies; assist with hardware lifecycle and replacement planning. Support the Technology Help Desk on a rotating basis as required. Participate in required meetings, trainings, workshops, and knowledge-transfer sessions. Demonstrate ethical, professional, and customer-focused behavior when working with district staff, students, parents, and external partners. Report to assigned supervisor; provide status updates, recommendations, and technical input on issues, projects, and initiatives. Compile, maintain, and organize reports, records, and other required documentation. Adhere to all applicable federal and state laws, State Board of Education rules, board policies, and district regulations. Follow established campus and district routines to ensure compliance and consistency in operations. Maintain confidentiality. Perform other duties as assigned. Supervisory Responsibilities None Working Conditions Tools/Equipment Used: Standard office equipment, including personal computer and peripherals. Posture: Frequent standing, walking, Prolonged sitting; Frequent bending/stooping, pushing/pulling, and twisting. Motion: Repetitive hand motions, including frequent keyboarding/use of mouse; occasional reaching. Lifting: Frequent lifting and carrying (up to 50 pounds). Environment: May work prolonged or irregular hours; frequent district wide travel; occasional statewide and/or out-of-state travel; regular exposure to noise. Ability to climb ladders or work in confined spaces such as under desks, in closets, ceilings, or server rooms. Travel: Requires driving district vehicle between district sites and facilities. Mental Demands: Maintain emotional control under stress; work with frequent deadlines; work with frequent interruptions and prolonged or irregular hours. Non-Discrimination Notice: Boerne Independent School District, as an equal opportunity educational provider and employer, does not discriminate on the basis of race, color, national origin, sex, age, or disability in educational programs or activities that it operates or in employment decisions.

Job Title Campus Technology Support Specialist I Reports To Technology Customer Service Manager Pay Grade PP07 Workdays 226 Minimum Salary $25.00 per hour Type of Assignment Non-Exempt Mid-Point Salary $30.00 per hour Contract Status At-Will Funding is locally funded. Consideration for directly related experience supported by an official service record or experience affidavit. Annualized pay may be pro-rated based on actual start date. Position Summary Provides technical support and maintenance for computer hardware, software, and peripheral devices across the Boerne Independent School District. Performs on-site installation, configuration, and support of computer systems, network infrastructure, and software applications at assigned campuses and district locations. Responds to work order requests by diagnosing and resolving hardware, software, and network issues. Participates in Technology Help Desk support on a rotating basis. Minimum Requirements * High school diploma or GED equivalent recognized by the Texas Education Agency or a regional accrediting agency. * Two (2) years of work experience installing, maintaining, and repairing computers and peripherals. * Safe driving record verified by Texas Department of Public Safety (meets and maintains liability coverage eligibility). * Must have satisfactory outcome of fingerprinting background check. Preferred Qualifications * Associates degree with an emphasis in Information Technology. * Three (3) years of relevant technology experience. * CompTIA A+, Network+, Microsoft MCP, or Cisco CCENT certification(s). Knowledge, Skills, and Abilities * Knowledge of computer setup for Windows-based and Apple laptops and desktops * Knowledge of computer hardware and software applications * Ability to install, maintain, and repair computers and peripherals * Ability to establish and maintain network cables and hardware * Ability to diagnose problems and perform repairs * Experience with Windows 10 desktop environments * Experience with Google Chromebooks and Chrome OS * Experience with Apple iPads and iOS Essential Functions/Key Responsibilities * Install, configure, maintain, upgrade, and troubleshoot desktop and laptop computers, mobile devices, printers, peripherals, and related hardware. * Install, configure, maintain, and troubleshoot operating systems, applications, and software updates. * Provide technical support and customer service to end users; diagnose and resolve hardware, software, and network connectivity issues in person, by phone, or via help desk systems. * Install, test, maintain, and troubleshoot network cabling, fiber, switches, and related network infrastructure and equipment. * Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and instructional technology. * Coordinate with internal technology teams to identify, escalate, and resolve technical issues and support district-wide initiatives. * Relocate, deploy, replace, and decommission computer equipment; perform data migration and system setup as needed. * Maintain working knowledge of district-standard hardware, software, and workstation configurations. * Perform preventive maintenance on equipment according to established schedules and document all work performed. * Maintain accurate records of repairs, time, materials, preventive maintenance, and technical activities. * Maintain accurate inventory of hardware, software, peripherals, and repair parts in accordance with district policies; assist with hardware lifecycle and replacement planning. * Support the Technology Help Desk on a rotating basis as required. * Participate in required meetings, trainings, workshops, and knowledge-transfer sessions. * Demonstrate ethical, professional, and customer-focused behavior when working with district staff, students, parents, and external partners. * Report to assigned supervisor; provide status updates, recommendations, and technical input on issues, projects, and initiatives. * Compile, maintain, and organize reports, records, and other required documentation. * Adhere to all applicable federal and state laws, State Board of Education rules, board policies, and district regulations. * Follow established campus and district routines to ensure compliance and consistency in operations. * Maintain confidentiality. * Perform other duties as assigned. Supervisory Responsibilities * None Working Conditions Tools/Equipment Used: Standard office equipment, including personal computer and peripherals. Posture: Frequent standing, walking, Prolonged sitting; Frequent bending/stooping, pushing/pulling, and twisting. Motion: Repetitive hand motions, including frequent keyboarding/use of mouse; occasional reaching. Lifting: Frequent lifting and carrying (up to 50 pounds). Environment: May work prolonged or irregular hours; frequent district wide travel; occasional statewide and/or out-of-state travel; regular exposure to noise. Ability to climb ladders or work in confined spaces such as under desks, in closets, ceilings, or server rooms. Travel: Requires driving district vehicle between district sites and facilities. Mental Demands: Maintain emotional control under stress; work with frequent deadlines; work with frequent interruptions and prolonged or irregular hours. Non-Discrimination Notice: Boerne Independent School District, as an equal opportunity educational provider and employer, does not discriminate on the basis of race, color, national origin, sex, age, or disability in educational programs or activities that it operates or in employment decisions.

Job Title: Technical Support Specialist Wage/Hour Status: Exempt Reports to: Director of Technology Services Pay Grade: Technical 3 Dept./School: Technology Services Date Revised: 5/2024 Primary Purpose: To provide support, repair, and installation of computing devices and related peripherals, audio-visual equipment, and software. To provide level-one assistance with network issues. To provide training and mentoring of Campus Technicians. Qualifications: Education/Experience: * Associate's degree, technical degree, or technical training/certification and 5 years experience in a technical support role * Required Knowledge and Skills: * Knowledge of Windows OS * Knowledge of Mac OS * Knowledge of iOS * Knowledge of Chrome OS * Knowledge of Active Directory * Knowledge of Google Suite * Experience repairing and troubleshooting devices, and printers * Experience supporting and troubleshooting local area networks Major Responsibilities and Duties: * Maintains and supports District computers * Maintains and supports District iOS devices * Maintains and supports printers, scanners, and other peripheral devices. * Maintains and supports audio-visual equipment such as projectors and document cameras * Maintains and supports interactive displays * Level 1 support for networking issues * Maintains hardware inventory database in the field * Provides mentorship opportunities * Assists with installation and implementation of projects * Efficiently prioritizes and completes work orders * Maintains technical certifications * Maintains confidentiality of staff and student information. * Regular and consistent attendance. * All other duties as assigned. Equipment Used: Computers (both Macintosh and Windows) and associated peripherals IOS devices Chrome OS Small hand tools Personal Vehicle Personal Cell Phone Working Conditions: Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under stress Demonstrate patience and flexibility when working with others Maintain professional and friendly demeanor at all times Lift, carry, push and/or pull items of up to 50 lbs. on a daily basis Sit or stand for extended periods of time The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Job Title: Technical Support Specialist Wage/Hour Status: Exempt Reports to: Director of Technology Services Pay Grade: Technical 3 Dept./School: Technology Services Date Revised: 5/2024 Primary Purpose: To provide support, repair, and installation of computing devices and related peripherals, audio-visual equipment, and software. To provide level-one assistance with network issues. To provide training and mentoring of Campus Technicians. Qualifications: Education/Experience: Associate's degree, technical degree, or technical training/certification and 5 years experience in a technical support role Required Knowledge and Skills: Knowledge of Windows OS Knowledge of Mac OS Knowledge of iOS Knowledge of Chrome OS Knowledge of Active Directory Knowledge of Google Suite Experience repairing and troubleshooting devices, and printers Experience supporting and troubleshooting local area networks Major Responsibilities and Duties: Maintains and supports District computers Maintains and supports District iOS devices Maintains and supports printers, scanners, and other peripheral devices. Maintains and supports audio-visual equipment such as projectors and document cameras Maintains and supports interactive displays Level 1 support for networking issues Maintains hardware inventory database in the field Provides mentorship opportunities Assists with installation and implementation of projects Efficiently prioritizes and completes work orders Maintains technical certifications Maintains confidentiality of staff and student information. Regular and consistent attendance. All other duties as assigned. Equipment Used: Computers (both Macintosh and Windows) and associated peripherals IOS devices Chrome OS Small hand tools Personal Vehicle Personal Cell Phone Working Conditions: Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under stress Demonstrate patience and flexibility when working with others Maintain professional and friendly demeanor at all times Lift, carry, push and/or pull items of up to 50 lbs. on a daily basis Sit or stand for extended periods of time The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Title: IT Support Specialist I Employee Classification: IT Support Specialist I Campus: University of North Texas - Dallas Division: DAL-Operations SubDivision-Department: DAL-Chief Operating Officer Department: DAL-Office of Information Tech-530003 Salary: Commensurate with experience FTE: 1.000000 Retirement Eligibility: About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at ****************** Department Summary The Office of Information Technology (OIT) at the University of North Texas at Dallas is dedicated to delivering innovative, reliable, and customer-focused technology services that empower students, faculty, and staff. As a strategic partner in advancing the university's mission, OIT supports a wide range of academic and administrative functions through robust infrastructure, responsive support services, and forward-thinking solutions. The department fosters a collaborative and inclusive environment, emphasizing service excellence, continuous improvement, and the effective use of technology to enhance the UNT Dallas experience. Position Overview The IT Help Desk Support Specialist I serves as the primary first point of contact for the UNT Dallas community seeking technical assistance. Under general supervision, this position is responsible for providing high-quality, customer-centric Level 1 technical support, triaging incoming incidents, resolving basic issues, and ensuring timely escalation to specialized support teams. This position reports directly to the System Administration Team and may require occasional on-call duties, including being available to respond to critical incidents or emergencies outside of regular business hours. Minimum Qualifications Associate's degree in related field and two (2) years of work experience in computing, information systems, or related field; or any equivalent combination of education, training, and experience. Knowledge, Skills and Abilities * Exceptional communication skills (written, verbal, and listening) with the ability to convey complex technical information clearly and patiently to non-technical users. * Strong customer-centric approach and interpersonal skills, with a proven ability to manage difficult interactions and promote a positive IT department image. * Demonstrated ability to thrive under pressure, effectively multitask, and prioritize a high volume of incidents and service requests in a fast-paced academic environment. Preferred Qualifications * Bachelor's degree in a related field (such as Information Technology, Computer Science, or Business) and two (2) years of related computing work experience; OR any equivalent combination of education, training, and experience. * Experience working in a Customer Service or Call Center role. * Experience working with an IT Service Management ticketing system (i.e. ServiceNow). * Experience managing and supporting Microsoft 365 and campus technology. * Familiar with basic printer troubleshooting (adding paper, replacing toner, clearing paper jams). * Enterprise Remote support technology (i.e. ConnectWise, LogMeIn Rescue, TeamViewer, etc.) Required License/Registration/Certifications N/A Job Duties * Serve as the primary point of contact for IT incidents and requests across all communication platforms. * Maintain a positive, professional, and customer-centric demeanor when interacting with students, faculty, and staff. * Triage, diagnose, and resolve basic technical issues related to campus services (e.g., account access, Office 365, Wi-Fi, Canvas). * Monitor and update tickets in ServiceNow, ensuring all work and resolutions are accurately logged according to the department's standards. * Timely and clearly escalate unresolved or complex issues to Level 2/3 specialized support teams. * Identify and suggest ways to improve Help Desk procedures, documentation, and overall service delivery. Physical Requirements * Communicating with others to exchange information. * Lifting and Moving objects up to 50 pounds. * Sedentary work that primarily involves sitting/standing. Environmental Hazards * No adverse environmental conditions expected. Work Schedule In-person, 40 hours per week, Mon-Fri, 8:00AM-5:00PM. Occasional after-business-hours work may be required based on operational needs. Driving University Vehicle No Security Sensitive This is a Security Sensitive Position. Special Instructions Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Benefits For information regarding our Benefits, click here. EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.

Needing a student assistant who loves IT, solving problems, and serving others. You will get to work with Blackboard, Ramlink, emails, and other IT programs that keep the campus running smoothly. Essential Duties And Responsibilities - Serve as first point of contact for the IT department when contacted by phone and in person for assistance or requests. - Triage and log problems and requests for support using the ITSM application. - Receive support, enhancement, and service inquiries; answer common questions/inquiries. - Escalate specific/complex questions to the appropriate team member within the organization. - Assist students with installing, and troubleshooting computer and software related issues. - Reset student email and domain account passwords. - Provide excellent customer service. - Assist with documenting all standard Service Desk operating procedures and routinely update that documentation as procedures change. - Consistently follow policies and procedures related to how problems are identified, received, documented, distributed, and corrected. - Provide support to Desktop Services as needed to move, remove or install equipment throughout the campus. - Provide support to receive, store and prepare new equipment for installation. - Keep warehouse, Help Desk and tech benches orderly and safe by keeping area organized and ready for technicians to utilize the space and free from tripping hazards. - Must be able to lift desktop computers and peripherals as needed to facilitate the work outlined.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Title: Cross-Functional IT Support Specialist Employee Classification: Cross Funct IT Support Spec Campus: University of North Texas Division: UNT-Provost SubDivision-Department: UNT-Col of Merch, Hosp & Tour Department: UNT-CMHT IT Services-137220 Salary: 36383.40 FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at ****************** Department Summary The College of Merchandising, Hospitality and Tourism is centered on the world's largest consumer-focused industries-Hospitality and Retail. An education from our nationally ranked and accredited programs blends opportunities for students to work with world-class research faculty as well as meet industry professionals who serve as guest lecturers, project mentors, and internship supervisors. These constituents play a key role in strengthening our ability to provide extraordinary experiences for our students. Position Overview This position will be responsible for deploying operating system, managing and maintaining 240 student laptops in CMHT. Also, responsible for testing windows updates before being deployed into student laptops. Serve as the first point of contact for hardware and software issues for 240 student laptops. Minimum Qualifications Associate's degree in related field and three years of related computing work experience; or any equivalent combination of education, training, and experience. Knowledge, Skills and Abilities Prior experience with specific systems, equipment and software may be specified as needed by department. Knowledge of principles of computing and communications networks, and characteristics of computing hardware and software used in distributed environment. Ability to operate computer keyboards and to install computer hardware. Ability to assimilate, retain and utilize technical and applicationsoriented information. Preferred Qualifications The preferred candidate will possess the following additional qualifications: Experience building SCCM packages, collections and deploying software. Strong Knowledge and experience with application and package preparation and deployment using SCCM, JAMF or Group Policy. Knowledge and experience creating and deploying Windows system images using SCCM (or OSD, etc.) Knowledge and experience with Windows Server operating systems. Practical experience with scripting and automation techniques on Windows and/or Mac OS X (Linux) platforms. Considerable experience developing both technical and enduser support documentation. Experience with PowerShell queries. Experience with Dell Management Tools. Required License/Registration/Certifications Job Duties * Building SCCM packages, collections and deploying softwares. * Managing windows update server and testing security updates before deploying to laptops * Serve on UNT SCCM committee for CMHT IT Services * Learning and testing new deployment and management methods for easy management of laptops * Troubleshoot day to day issues on laptops both hardware and software Physical Requirements Communicating with others to exchange information. Environmental Hazards No adverse environmental conditions expected. Work Schedule M-F 8am to 5pm Driving University Vehicle No Security Sensitive This is a Security Sensitive Position. Special Instructions Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. CV and 3 professional references Benefits For information regarding our Benefits, click here. EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Technology Support Specialist I for 25/26 SY JobID: 9507 Technology/Tech Support Spec 1 Date Available: Varies Attachment(s): * Technology Support Specialist I-221 Days.docx

Help Desk Technician JobID: 3476 Technology/Help Desk Tech Date Available: ASAP Attachment(s): * Help Desk Technician.docx

Technology/Help Desk Tech Date Available: ASAP Attachment(s): Help Desk Technician.docx

Technology/Tech Support Spec 1 Date Available: Varies Attachment(s): Technology Support Specialist I-221 Days.docx

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Technology/Specialist - Application Support - SIS Starting Hourly Rate $23.86 (Based on the 2025-2026 Compensation Plan) Attachment(s): IT2 - OPS - IT - Specialist, Application Support - SIS - Rev122723.pdf

Job Title Technologist, Levels I - III Agency Texas A&M University System Offices Department Bush Combat Development Complex Proposed Minimum Salary Commensurate Job Type Staff The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 11 universities, a comprehensive health science center, eight state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond. The George H.W. Bush Combat Development Complex (BCDC), part of the Texas A&M University System (TAMUS), invites applications for a full-time Technologist I-III in the focus area of Laser Diagnostics and Directed Energy. The Bush Combat Development Complex (BCDC) - located on the 2,300-acre RELLIS Campus in Bryan, TX - is an ecosystem for agile technology development and service-member-inspired research. The BCDC is the result of a partnership between the Department of Defense, Texas A&M University System, and the State of Texas. The $200 million complex is designed to bring together researchers from U.S. universities, the military, and the private sector for collaboration, demonstrations, and high-tech testing of initiatives to help accelerate military innovation for our nation's defense. Our leaders and experienced personnel thrive in a dynamic environment where they get to share their passions, and strive for advancements in critical DoD areas, such as integrated hypersonics, directed energy, advanced materials, trusted AI and autonomy, robotics, FutureG, human-machine interfaces, and integrated sensors. We are looking for talented individuals to join our team and truly make an impact by helping to solve the toughest challenges for our nation's security. The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan with 8.25% employer contribution through Teachers Retirement System of Texas (TRS); tuition assistance; and wellness programs to promote work/life balance. Salary: Commensurate with experience. Job Title: Technologist - Laser Diagnostics and Directed Energy, Levels I - III Job Description Summary: The Technologist - Laser Diagnostics & Directed Energy independently applies advanced knowledge of scientific research or engineering principles and practices in broad areas of assignments and related fields at the George H.W. Bush Combat Development Complex (BCDC). The laser diagnostics for hypersonics and directed energy research team at BCDC focuses on the maturation and application f novel energetic methods to provide revolutionary performance capabilities. The objective is to develop and implement laser technologies for hypersonic and directed energy applications. The ALLEMO is a multipurpose laboratory that integrates a range of laser-based and plasma-based technologies to facilitate aerodynamic and aero-optic research and development. The ALLEMO facility employs laser and electromagnetic concepts to understand high-speed aerodynamics, laser propagation, long-range detection of trace hazardous gases, plasma-based methods for flow control, guiding of electromagnetic and laser radiation, and advanced energy conversion methods. The ALLEMO is collocated with the NAL, providing complimentary laser diagnostic tools to support hypersonic research and a wide range of other research capabilities that take advantage of the NAL hypersonic wind tunnels. Responsibilities: - Plans and conducts engineering research requiring independent judgement in the selection, and minor adaptation and modification of standard engineering and scientific techniques. - Operate, maintain and oversee safety requirements for a variety of Class 4 laser systems including MHz rate pulse burst lasers, femtosecond pulsed Titanium sapphire lasers, Nd:YAG lasers, fiber lasers and dye lasers. - Designs, analyzes, builds, and tests special-purpose equipment and/or instrumentation for research purposes in field of expertise. - Applies an analytical approach to assist with development of a solution to a variety of problems. - Demonstrates and applies thorough understanding of engineering methods, research protocols, assessment instruments, and data interpretation. - Designs and performs engineering experiments, tests, and data collection to ensure data integrity, quality control, and protocol compliance. - Participates in team research activities. - Other duties as assigned. Qualifications: Minimum qualification for Technologist I - Bachelor's degree in applicable field or equivalent combination of education and experience. Minimum qualification for Technologist II - Bachelor's degree in applicable field or equivalent combination of education and experience. -Two years of relevant experience. Minimum qualification for Technologist III - Bachelor's degree in applicable field or equivalent combination of education and experience. - Four years of relevant experience. Registration, Certifications, and Licenses: -Must be able to gain and maintain a DoD (Department of Defense) security clearance. Knowledge, Skills, and Abilities: - Experience in report writing. - Experience in working on research projects. - Excellent communication skills with the ability to convey technical information clearly and effectively through informal and formal documents, reports, and presentations to senior management. - Strong technical writing skills. - Excellent organizational skills. - Highly collaborative and able to work in a team-based environment. - Familiarity or willingness to learn principles of Agile project management and technology development. - Ability to multi-task and work cooperatively with others. Preferred Qualifications: - Bachelor's degree in mechanical engineering. - Optical and/or plasma diagnostics. - Familiarity with high-speed aerodynamics and directed energy. - Familiarity with high energy lasers and directed energy related technologies Experience in applied research and development. Other Requirements: This is a security-sensitive position and is restricted to U.S. citizens only. Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

Job Title Technologist, Levels I - III Agency Texas A&M University System Offices Department Bush Combat Development Complex Proposed Minimum Salary Commensurate Job Type Staff The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 11 universities, a comprehensive health science center, eight state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond. The George H.W. Bush Combat Development Complex (BCDC), part of the Texas A&M University System (TAMUS), invites applications for a full-time Technologist I-III in the focus area of Laser Diagnostics and Directed Energy. The Bush Combat Development Complex (BCDC) - located on the 2,300-acre RELLIS Campus in Bryan, TX - is an ecosystem for agile technology development and service-member-inspired research. The BCDC is the result of a partnership between the Department of Defense, Texas A&M University System, and the State of Texas. The $200 million complex is designed to bring together researchers from U.S. universities, the military, and the private sector for collaboration, demonstrations, and high-tech testing of initiatives to help accelerate military innovation for our nation's defense. Our leaders and experienced personnel thrive in a dynamic environment where they get to share their passions, and strive for advancements in critical DoD areas, such as integrated hypersonics, directed energy, advanced materials, trusted AI and autonomy, robotics, FutureG, human-machine interfaces, and integrated sensors. We are looking for talented individuals to join our team and truly make an impact by helping to solve the toughest challenges for our nation's security. The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan with 8.25% employer contribution through Teachers Retirement System of Texas (TRS); tuition assistance; and wellness programs to promote work/life balance. Salary: Commensurate with experience. Job Title: Technologist - Laser Diagnostics and Directed Energy, Levels I - III Job Description Summary: The Technologist - Laser Diagnostics & Directed Energy independently applies advanced knowledge of scientific research or engineering principles and practices in broad areas of assignments and related fields at the George H.W. Bush Combat Development Complex (BCDC). The laser diagnostics for hypersonics and directed energy research team at BCDC focuses on the maturation and application f novel energetic methods to provide revolutionary performance capabilities. The objective is to develop and implement laser technologies for hypersonic and directed energy applications. The ALLEMO is a multipurpose laboratory that integrates a range of laser-based and plasma-based technologies to facilitate aerodynamic and aero-optic research and development. The ALLEMO facility employs laser and electromagnetic concepts to understand high-speed aerodynamics, laser propagation, long-range detection of trace hazardous gases, plasma-based methods for flow control, guiding of electromagnetic and laser radiation, and advanced energy conversion methods. The ALLEMO is collocated with the NAL, providing complimentary laser diagnostic tools to support hypersonic research and a wide range of other research capabilities that take advantage of the NAL hypersonic wind tunnels. Responsibilities: * Plans and conducts engineering research requiring independent judgement in the selection, and minor adaptation and modification of standard engineering and scientific techniques. * Operate, maintain and oversee safety requirements for a variety of Class 4 laser systems including MHz rate pulse burst lasers, femtosecond pulsed Titanium sapphire lasers, Nd:YAG lasers, fiber lasers and dye lasers. * Designs, analyzes, builds, and tests special-purpose equipment and/or instrumentation for research purposes in field of expertise. * Applies an analytical approach to assist with development of a solution to a variety of problems. * Demonstrates and applies thorough understanding of engineering methods, research protocols, assessment instruments, and data interpretation. * Designs and performs engineering experiments, tests, and data collection to ensure data integrity, quality control, and protocol compliance. * Participates in team research activities. * Other duties as assigned. Qualifications: Minimum qualification for Technologist I * Bachelor's degree in applicable field or equivalent combination of education and experience. Minimum qualification for Technologist II * Bachelor's degree in applicable field or equivalent combination of education and experience. * Two years of relevant experience. Minimum qualification for Technologist III * Bachelor's degree in applicable field or equivalent combination of education and experience. * Four years of relevant experience. Registration, Certifications, and Licenses: * Must be able to gain and maintain a DoD (Department of Defense) security clearance. Knowledge, Skills, and Abilities: * Experience in report writing. * Experience in working on research projects. * Excellent communication skills with the ability to convey technical information clearly and effectively through informal and formal documents, reports, and presentations to senior management. * Strong technical writing skills. * Excellent organizational skills. * Highly collaborative and able to work in a team-based environment. * Familiarity or willingness to learn principles of Agile project management and technology development. * Ability to multi-task and work cooperatively with others. Preferred Qualifications: * Bachelor's degree in mechanical engineering. * Optical and/or plasma diagnostics. * Familiarity with high-speed aerodynamics and directed energy. * Familiarity with high energy lasers and directed energy related technologies Experience in applied research and development. Other Requirements: This is a security-sensitive position and is restricted to U.S. citizens only. Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

Posting Details Posting Details Instructions to applicants Job Title Work Study I.T. Technician (Alpine) - Fall 25 to Summer 26 Location Alpine Department Office of Informational Technology Job No. SF9953 Posting Date 07/25/2024 End Date 08/31/2026 Until Filled Yes Appointment Date Salary $9.50 Per Hour Required Student workers must be able to work weekdays, weekends, and hours between 7:30 am and 10:30 pm. Job requires the student worker to be reliable and on time to work as scheduled. Maximum 19 hours per week. Preferred Mornings or Afternoons, some weekends Staffing Reason Work Study Primary Responsibilities Location: Alpine campus We are looking for a hardworking and motivated individual to fill a Tech Support Student Worker opening. The successful candidates will have individual duties assigned by their supervisor. In some cases, focus will be providing support within computer labs, classrooms, and offices. Assist in ID Card support, updates, upgrades, network, media cable runs and software or hardware installations. Provide remote support from LTAC call center. Demonstrate an eagerness to help and learn new programs; maintain a professional disposition, be approachable, respectful and team oriented. Other Information An Equal Opportunity/Affirmative Action Employer It is the policy of Sul Ross State University to provide equal employment opportunity for all persons in accordance with their individual, job related qualifications and without consideration of race, creed, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, veteran status and ancestry. Equal employment opportunities shall be afforded in all personnel actions or decisions including, but not necessarily limited to, recruitment, hiring, training, upgrading, promotion, demotion, termination and salary. Retaliation is prohibited against a person who opposes a discriminatory practice, files a charge, testifies, assists or participates in an investigative proceeding or hearing. Notice of Availability of the Annual Security & Fire Safety Report The Annual Security & Fire Safety Report is available online at ******************************** The report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Non-campus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. A paper copy of the report will be provided upon request. If you would like to receive a paper copy, you can contact the Office of Student Life, located on the Alpine Campus in the Morgan University Center, Room 211 or you can request that a copy be mailed to you by calling ************ or emailing ******************* About SRSU Our campuses span a fascinating part of Texas-Alpine, in the heart of the beautiful Big Bend area, and Del Rio, Eagle Pass and Uvalde along the vibrant, bicultural Texas/Mexico border. What you've heard is true - there is something very special about the areas we serve in our great State, and Sul Ross State University is vital to the continued growth and progress of our students and the communities we serve. Sul Ross State provides students with the education they need to translate their passions into a fulfilling career. This life-changing experience has a multi-generational impact, transforming the lives of our students, their families and positively impacting the communities in which they reside. We value learning and strive to provide high quality education in a welcoming, supportive environment. We take pride in the fact that we serve a diverse population including many first-generation college students as well as non-traditional students, international students, student-athletes and graduate students. From teaching, coaching and law enforcement, to science, ranch management and the Fine Arts, SRSU offers more than 60 undergraduate and graduate degree programs. Known as the Frontier University of Texas, Sul Ross encourages each student to explore their own frontiers and to exceed their educational, personal and professional goals. For more information about how we're strategizing for the future, I invite you to visit **************** Is Background Check Required? Yes Applicant Documents Required Documents * Resume * Letter of Intent Optional Documents * Letter of Recommendation (1) Supplemental Questions Required fields are indicated with an asterisk (*).