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Account Specialist jobs at University of Texas System - 195 jobs

  • Sr. Patient Account Specialist - RCO HB Follow Up

    University of Texas Medical Branch 3.6company rating

    Account specialist job at University of Texas System

    EDUCATION & EXPERIENCE: Minimum Qualifications: * Associate's degree or equivalent. * Minimum of three years patient accounts experience. * Minimum of two years Epic Revenue Cycle experience. Preferred Qualifications: * Advanced experience with Epic Resolute PB/HB for managing high-balance A/R and claim edits. * Skilled in Epic Claim Edit Work queues, Error Pool, and Routing Logic for clean claim submission. * Proficient in Epic EDI Gateway workflows and troubleshooting clearinghouse rejections (Waystar/Availity/Change Healthcare). * Strong knowledge of Epic Reporting Workbench and Clarity for denial analytics and dashboards. * Ability to configure and optimize Epic work queues, scrubber rules, and routing for efficiency. * Familiarity with Epic Charge Review, coding edits, and compliance requirements. JOB SUMMARY: The Sr. Patient Account Specialist will be responsible for billing all third-party payers through a claims processing vendor and/or for appeal of denied professional and/or hospital claims. Identifies billing issues affecting hospital and/or physicians claims/accounts and takes necessary action to ensure timely and appropriate claim filing. Performs follow-up activities and identifies reimbursement issues affecting these claims. Takes necessary actions to ensure timely and appropriate reimbursement and account resolution. ESSENTIAL JOB FUNCTIONS: * Demonstrates an expert level of competence and understanding of all state and federal laws, rules, and regulations regarding payer billing guidelines * Demonstrates a basic understanding of CPT, ICD-9, HCPCS, modifier coding as well as POS requirements * Meets or exceeds QA and Productivity requirements * Billing payers and/or clients for hospital and/or Professional Patient Accounts * Resolves Payer rejections from billing system daily to bill submit hospital and/or physicians claims * Performs online corrections to edited claims according to procedures * Performs detailed follow-up activities on assigned accounts according to procedures * Responds to daily correspondence according to procedures * Identifies denials and underpayments for appeal * Reviews, researches, and processes denied claims * Appeal claims as appropriate according to policies and procedures * Updates account information and documents as appropriate within Epic Resolute * Processes account adjustments according to policies/procedures * Issues payer and/or patient refunds according to policies/procedures * Validates accuracy of payments and/or adjustments on accounts * Resolves outstanding accounts at required accuracy and productivity requirements * Assists in the training and mentoring of new employees * Performs quality assurance reviews * Assist in the coordination of reporting and feedback to stakeholders * Maintains comprehensive knowledge of the work unit assigned * Assists in the development of department policies and procedures * Adheres to established policies and procedures * Adheres to internal controls and reporting structure * Maintains open and professional communication with customers, colleagues, and vendors * Performs well in a team environment Marginal or Periodic Functions: * Successfully completes competency-based training and testing * Prioritizes and completes all work in an accurate, effective, and efficient manner * Participates in team meetings/activities and supports the philosophy and goals of the team and department * Assists in the training and mentoring of new employees * Reads all announcements and relevant communications relating to job duties * Performs related duties as required. WORKING ENVIRONMENT/EQUIPMENT: * Standard hospital, clinical, laboratory and/or office environments. * Standard office equipment. SALARY RANGE: Actual salary commensurate with experience. WORK SCHEDULE: On-site, full-time, 40 hours per week. Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities. Compensation
    $51k-71k yearly est. 12d ago
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  • (19.99 hours a week) Patient Account Specialist - RCO PB Follow Up

    University of Texas Medical Branch 3.6company rating

    Account specialist job at University of Texas System

    Minimum Qualifications: High School Diploma or equivalent. Two years of financial experience or one year of patient accounts experience. The Patient Account Specialist will be responsible for billing all third-party payers through a claims processing vendor and/or for appeal of denied professional and/or hospital claims. Identifies billing issues affecting hospital and/or physicians claims/accounts and takes necessary action to ensure timely and appropriate claim filing. Performs follow-up activities and identifies reimbursement issues affecting these claims. Takes necessary actions to insure timely and appropriate reimbursement and account resolution. Essential Job Functions: * Demonstrates a level of competence and understanding of all state and federal laws, rules, and regulations regarding payer billing guidelines * Demonstrates a basic understanding of CPT, ICD-9, HCPCS, modifier coding as well as POS requirements * Billing payers and/or clients for hospital and/or Professional Patient Accounts * Resolves Payer rejections from billing system daily to bill submit hospital and/or physicians' claims * Performs online corrections to edited claims according to procedures * Performs detailed follow-up activities on assigned accounts according to procedures * Responds to daily correspondence according to procedures * Identifies denials and underpayments for appeal * Review, research, and processes denied claims * Appeal claims as appropriate according to policies and procedures * Updates account information and documents as appropriate within Epic Resolute * Processes account adjustments according to policies/procedures * Issues payer and/or patient refunds according to policies/procedures * Validates accuracy of payments and/or adjustments on accounts * Resolves outstanding accounts at required accuracy and productivity requirements * Maintains comprehensive knowledge of the work unit assigned * Assists in the development of department policies and procedures * Adheres to established policies and procedures * Adheres to internal controls and reporting structure * Maintains open and professional communication with customers, colleagues, and vendors * Performs well in a team environment Marginal or Periodic Job Duties: * Successfully completes competency-based training and testing * Prioritizes and completes all work in an accurate, effective, and efficient manner * Participates in team meetings/activities and supports the philosophy and goals of the team and department * Assists in the training and mentoring of new employees * Reads all announcements and relevant communications relating to job duties * Performs related duties as required. Salary Range Actual salary commensurate with experience. Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities. Compensation
    $31k-40k yearly est. 60d+ ago
  • STUDENT ACCOUNTS PROCESSOR -100% Remote

    The College of Health Care Professions 4.1company rating

    Houston, TX jobs

    100% Remote Specific areas of responsibility and duties include, but are not limited to, the following: Timely posting of tuition and fees. Bank reconciliations. Reconciling the deposit and refund clearing accounts. Assisting with the stale dated checks process. Collections oversight and reporting. Managing student subsidiary ledgers. Completing the monthly revenue recognition process in CampusNexus by the 5th business day of each month. Assisting with month-end close of accounts receivable. Assisting in the review and approval process of all awards for discounts to ensure compliance with company policy. Assisting in the review and approval process of all extended payment plans to ensure compliance with company policy. Maintaining accounts receivable data and keep receivables current utilizing various reports such as the Student Account Balance, Remaining Balance to Schedule, Expected Cash Flow and Past Due Cash Flow reports. Preparing invoices for third-party vendors and updates CampusNexus Payment Schedule (VocRehab, WIA, military tuition assistance, etc.) Working with the corporate collections team to identify drop/graduate students who have returned to school and made arrangements for a prior balance. Generating monthly statements for online delivery through the Student Portal. Assisting with the year-end financial audit and other periodic agency reviews and audits. Preparing annual 1098-T forms. Performing all other duties as specified by the VP of Student Accounts & Revenue Management. Educational Requirements: Minimum 2 years post-secondary education; Bachelor's degree preferred A degree in accounting is a plus Experience Requirements 2-3 years bookkeeping experience Experience with Great Plains or other accounting software a plus Experience with CampusNexus and/or Web Client a plus Experience with Federal Title IV programs and administration a plus Must have intermediate Excel skills,
    $34k-44k yearly est. Auto-Apply 60d+ ago
  • STUDENT ACCOUNTS PROCESSOR -100% Remote

    The College of Health Care Professions 4.1company rating

    Houston, TX jobs

    100% Remote Specific areas of responsibility and duties include, but are not limited to, the following: Timely posting of tuition and fees. Bank reconciliations. Reconciling the deposit and refund clearing accounts. Assisting with the stale dated checks process. Collections oversight and reporting. Managing student subsidiary ledgers. Completing the monthly revenue recognition process in CampusNexus by the 5 th business day of each month. Assisting with month-end close of accounts receivable. Assisting in the review and approval process of all awards for discounts to ensure compliance with company policy. Assisting in the review and approval process of all extended payment plans to ensure compliance with company policy. Maintaining accounts receivable data and keep receivables current utilizing various reports such as the Student Account Balance, Remaining Balance to Schedule, Expected Cash Flow and Past Due Cash Flow reports. Preparing invoices for third-party vendors and updates CampusNexus Payment Schedule (VocRehab, WIA, military tuition assistance, etc.) Working with the corporate collections team to identify drop/graduate students who have returned to school and made arrangements for a prior balance. Generating monthly statements for online delivery through the Student Portal. Assisting with the year-end financial audit and other periodic agency reviews and audits. Preparing annual 1098-T forms. Performing all other duties as specified by the VP of Student Accounts & Revenue Management. Educational Requirements: Minimum 2 years post-secondary education; Bachelor's degree preferred A degree in accounting is a plus Experience Requirements 2-3 years bookkeeping experience Experience with Great Plains or other accounting software a plus Experience with CampusNexus and/or Web Client a plus Experience with Federal Title IV programs and administration a plus Must have intermediate Excel skills,
    $34k-44k yearly est. Auto-Apply 60d+ ago
  • Processing Specialist I

    National University 4.6company rating

    Remote

    Compensation Range: Hourly: $20.00 - $23.00 The Processing Specialist is responsible for many of the background processes supporting the Student Financial Services team. Processes include, but are not limited to, packaging financial aid, reviewing and approving disbursements, processing R2T4s, verification, and determining credit balances. Also ensures that the university is in compliance with all applicable federal/state statutes and regulations. Essential Functions: Maintain all tasks/responsibilities set by the leadership team. Ensure daily communication with the Department of Education systems, including importing and exporting Title IV aid data. Perform financial aid packaging. Review and approve federal aid, state grant, scholarship, and Title IV disbursements. Review and process credit balances. Timely and accurately review and process verification, c-codes, conflicting information, and professional judgment. Process R2T4s, ensuring timely and accurate completion. Review and process adjustments as a result of quality assurance review outcomes. Process state and proration calculations. Utilizes departmental KPIs and individual metrics, which are measured for successful completion, when processing. Performs functions utilizing regulatory knowledge and in alignment with federal regulatory expectations. Participate in ongoing department projects, or other special projects, as needed. Reasonable and consistent attendance to fulfill requirements of the position. Other duties as assigned. Supervisory Responsibilities: N/A Requirements: Education & Experience: Bachelor's degree preferred. Minimum of one (1) year of financial aid, accounting, finance, or related experience required. Experience with data processing and automated records maintenance systems preferred. Experience with online delivery of education preferred. Experience with non-term semesters preferred. Experience in higher education preferred. Experience working in a technology-driven enterprise preferred. All skills, abilities and education will be considered for minimum qualifications. Competencies/Technical/Functional Skills: Knowledge of available private, state, and federal financial aid programs and regulations. Knowledge of academic and business practices in an online environment. Knowledge of University policies and procedures, including policy updates. Knowledge of financial aid software or agility within financial aid technical systems Ability to multi-task, prioritize, and problem-solve. Ability to use and facilitate online communication using email and/or other technology-based communication media. Skill in oral and written communication. Ability to maintain confidentiality. Ability to prepare letters, reports, and business correspondence. Must be able to consistently display the highest level of integrity. Highly organized and detail oriented. Ability to work well in teams, while contributing to positive and productive team atmosphere, working conditions, etc. Skill in utilizing technology, including ability to navigate web sites, perform word processing, create spreadsheets, send e-mail and electronic messages. Strong understanding of the University mission, vision, values, goals, and strategies. Proficient with Microsoft Word and other applications in the Microsoft Office suite. Must be eligible to receive access to the National Student Loan Data System (NSLDS). Location: Remote, USA Travel: No Travel Required #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.
    $20-23 hourly Auto-Apply 2d ago
  • Junior Bar Account Manager - US Law Firms

    Barbri 4.7company rating

    Dallas, TX jobs

    We are seeking a driven, ambitious Jr. Account Manager for BARBRI's US Bar business supporting law firm clients. This individual will report to the Dir of B2B Business Development for US Bar Sales. Responsibilities will include supporting administrative functions related to the US Bar business, encapsulated in renewal motions, executing SalesForce maintenance and hygiene tasks, creating and revising Marketing materials and partnering across the wider Professional Education segment. This role is ideal for an early-career professional who wants exposure to enterprise-level clients, structured sales processes, and progressive account ownership in a high-trust professional sales environment. Key Responsibilities: • This role will be expected to take direction from the business leader to drive new leads for contracted US Bar business. • Identify opportunities to connect law firm clients with relevant BARBRI products and internal resources across the broader Professional Education portfolio. • Triage contract redlines to streamline renewal business and net new growth. • Assess utilization metrics in PowerBI to uncover untapped opportunity and build reporting and segmentation for customer approach and case studies. • Structured training, templates, and direct coaching will be provided, with increasing independence as capability is demonstrated. Product and Service Knowledge: • Learn to deeply understand US Bar business offering and the needs of BigLaw recruiting teams who are it's clients. • Develop a strong understanding of BARBRI's US Bar offerings, seasonal sales cycles, and the needs of BigLaw recruiting and professional development teams.Keep abreast of industry trends, competitor offerings, and customer feedback to provide insights on innovation paths • Serve as customer contact for named accounts to build and develop stakeholder relationships • Build quarterly business reviews for high profile customers for Director delivery • Populate account plans in SalesForce for wider strategic, internal usage Qualifications: • Early-career experience in account management/business development, ideally in a client-facing, commercial, or professional environment, with the ability to communicate confidently and professionally with senior stakeholders. • Evidence of ownership mentality, such as managing client relationships, running projects independently, or being trusted with outward-facing responsibility early in career. • Strong communication, negotiation, and interpersonal skills • Proven ability to work collaboratively in a team environment • Strong organizational and time-management skills • Proficiency in CRM software (ideally Salesforce) and Microsoft Office Suite • Ambition to learn quickly and advance in role Thrive Beyond the Basics: Our Perks Package We believe your dedication deserves more than just a paycheck. That's why we offer a comprehensive perks package designed to support your well-being and fuel your passions. Here's a taste of what awaits you: Competitive Benefits: Health, dental, vision, and life insurance plans to keep you and your loved ones covered. Plus, a healthy contribution to your 401(k) retirement savings. Work-Life Harmony: We prioritize a healthy balance. Enjoy generous paid time off, including vacation, sick leave, volunteer and other "personal" days, to recharge and explore your interests. Wellness Programs: Stay healthy and happy with an on-site fitness facility in our HQ, discounts on gym memberships, and wellness initiatives to support your physical and mental well-being. Continuous Learning Opportunities: As an education company, we believe in the power of learning. Access our extensive library of educational resources, courses, and workshops to enhance your skills and knowledge in both professional and personal development areas. Flexible Work Arrangements: We understand the importance of work-life balance. Enjoy flexible work hours and remote work options, allowing you to manage your schedule and responsibilities effectively. Opportunities for Growth and Advancement: We're committed to helping you reach your full potential. Benefit from opportunities for career growth and advancement through mentorship programs, volunteer opportunities, performance evaluations, and ongoing feedback/coaching sessions. Employee Assistance Program: Life can be unpredictable, and we're here to support you through challenging times. Access our employee assistance program for confidential counseling, legal assistance, and other support services. And More! At Barbri, we believe that investing in our employees leads to mutual success. Join us and be part of a passionate team dedicated to transforming education through innovative technology. Barbri is an equal opportunity employer workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to creating an inclusive environment where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. Qualified applicants will receive consideration for employment without regard to their race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Join us in our mission to empower individuals through education and technology. We welcome candidates from all backgrounds to apply and help us build an inclusive workforce.
    $35k-46k yearly est. 5d ago
  • Junior Bar Account Manager - US Law Firms

    Barbri 4.7company rating

    Dallas, TX jobs

    Job Description We are seeking a driven, ambitious Jr. Account Manager for BARBRI's US Bar business supporting law firm clients. This individual will report to the Dir of B2B Business Development for US Bar Sales. Responsibilities will include supporting administrative functions related to the US Bar business, encapsulated in renewal motions, executing SalesForce maintenance and hygiene tasks, creating and revising Marketing materials and partnering across the wider Professional Education segment. This role is ideal for an early-career professional who wants exposure to enterprise-level clients, structured sales processes, and progressive account ownership in a high-trust professional sales environment. Key Responsibilities: • This role will be expected to take direction from the business leader to drive new leads for contracted US Bar business. • Identify opportunities to connect law firm clients with relevant BARBRI products and internal resources across the broader Professional Education portfolio. • Triage contract redlines to streamline renewal business and net new growth. • Assess utilization metrics in PowerBI to uncover untapped opportunity and build reporting and segmentation for customer approach and case studies. • Structured training, templates, and direct coaching will be provided, with increasing independence as capability is demonstrated. Product and Service Knowledge: • Learn to deeply understand US Bar business offering and the needs of BigLaw recruiting teams who are it's clients. • Develop a strong understanding of BARBRI's US Bar offerings, seasonal sales cycles, and the needs of BigLaw recruiting and professional development teams.Keep abreast of industry trends, competitor offerings, and customer feedback to provide insights on innovation paths • Serve as customer contact for named accounts to build and develop stakeholder relationships • Build quarterly business reviews for high profile customers for Director delivery • Populate account plans in SalesForce for wider strategic, internal usage Qualifications: • Early-career experience in account management/business development, ideally in a client-facing, commercial, or professional environment, with the ability to communicate confidently and professionally with senior stakeholders. • Evidence of ownership mentality, such as managing client relationships, running projects independently, or being trusted with outward-facing responsibility early in career. • Strong communication, negotiation, and interpersonal skills • Proven ability to work collaboratively in a team environment • Strong organizational and time-management skills • Proficiency in CRM software (ideally Salesforce) and Microsoft Office Suite • Ambition to learn quickly and advance in role Thrive Beyond the Basics: Our Perks Package We believe your dedication deserves more than just a paycheck. That's why we offer a comprehensive perks package designed to support your well-being and fuel your passions. Here's a taste of what awaits you: Competitive Benefits: Health, dental, vision, and life insurance plans to keep you and your loved ones covered. Plus, a healthy contribution to your 401(k) retirement savings. Work-Life Harmony: We prioritize a healthy balance. Enjoy generous paid time off, including vacation, sick leave, volunteer and other "personal" days, to recharge and explore your interests. Wellness Programs: Stay healthy and happy with an on-site fitness facility in our HQ, discounts on gym memberships, and wellness initiatives to support your physical and mental well-being. Continuous Learning Opportunities: As an education company, we believe in the power of learning. Access our extensive library of educational resources, courses, and workshops to enhance your skills and knowledge in both professional and personal development areas. Flexible Work Arrangements: We understand the importance of work-life balance. Enjoy flexible work hours and remote work options, allowing you to manage your schedule and responsibilities effectively. Opportunities for Growth and Advancement: We're committed to helping you reach your full potential. Benefit from opportunities for career growth and advancement through mentorship programs, volunteer opportunities, performance evaluations, and ongoing feedback/coaching sessions. Employee Assistance Program: Life can be unpredictable, and we're here to support you through challenging times. Access our employee assistance program for confidential counseling, legal assistance, and other support services. And More! At Barbri, we believe that investing in our employees leads to mutual success. Join us and be part of a passionate team dedicated to transforming education through innovative technology. Barbri is an equal opportunity employer workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to creating an inclusive environment where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. Qualified applicants will receive consideration for employment without regard to their race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Join us in our mission to empower individuals through education and technology. We welcome candidates from all backgrounds to apply and help us build an inclusive workforce.
    $35k-46k yearly est. 6d ago
  • Revenue Cycle Specialist

    Choice Healthcare Services 3.8company rating

    New Mexico jobs

    Dental Revenue Cycle Specialist Summary:The Dental Revenue Cycle Specialist is responsible for ensuring accurate and timely billing of accounts, accuracy of account balances and coordinating with other billing team members to ensure billing accuracy. This is a remote position and we are seeking candidates who live in Pacific and Mountain time zones, as we are a West Coast based organzation. Pay Range: $18.00-23.00/hour (based on experience) At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. What we provide to you as a CHOICE teammate: Care for your wellbeing and work-life balance Professional and personal growth Experienced leadership support Fun and supportive team dynamic with events and celebrations Comprehensive benefit package Responsibilities Essential Duties and Responsibilities: include the following. Other duties may be assigned. Ensure daily billing and adjustments are accurate and timely Ability to read insurance benefits and explanation of benefits (EOB) Process pre-authorizations with HMO insurances & Denti-Cal Review outstanding claims, follow up on aging for both patient and insurance balances Send statements with outstanding balances to patient Process appeals/denials with insurances Assists front office staff at practices with insurance and account questions as needed Verify insurance eligibility and benefits for patients Cross trained in other aspects of the department as assigned Ability to work in fast paced environment Willingness to cover other duties as assigned Regular, predictable attendance is required Ability to get along and work effectively with others Qualifications Education/Experience: High school diploma or equivalent Medical Billing & Coding Certificate, preferred Minimum of 2 years of experience working in medical collections and accounts receivables Experience working in a dental or orthodontics billing practice or similar environment Experience working with EOBs and healthcare accounts receivables
    $18-23 hourly Auto-Apply 15d ago
  • AR Commercial Follow Up Specialist, 250 E Liberty, Potential Remote

    University of Louisville Physicians 4.4company rating

    Remote

    Primary Location: Work From Home - IN - UMCAddress: Home Office Remote, IN 46225 Shift: First Shift (United States of America) Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.: Overview This position requires thorough knowledge of the Uniformed Bill, timely filing limits set forth by various payers, and various payer websites for follow up. Performs all duties related to timely and efficient billing and follow-up. Thorough understanding of commercial payer eligibility, benefits, determining primary payer, and covered benefits. Understanding of billing policies for auto and worker' compensation as well as incarcerated patient payers. Responsibilities • Monitor commercial and specialty payer accounts receivable inventory to ensure timely follow up and claims resolution. • Adhere to quality and productivity standards assigned by management. • Submit account for appeal on accounts where retroactive coverage has been obtained. • Identify payers being submitted on paper rather than electronically and communicate the opportunities to leadership. • Follow up on unpaid commercial and third-party payer claims in a timely manner. • High dollar accounts will have consistent follow up until the account has been resolved. • Responsible for reviewing and understanding explanation of benefits/remittance advice. • Ensure statements are generated for the patient responsibility amounts. • Utilize insurance websites to view and resolve claims. • Perform extensive account follow-up and provide analysis of problem accounts. • Document all follow up efforts in a clear and concise manner into the AR system. • Compliance with State and Federal Regulations. • Audit, research accounts, payment posting, contractuals to confirm the accuracy of the balance of the account. • Ensure medical record requests are documented and submitted in a timely manner. • Collaborate with denials team on difficult or reoccurring denials. • Complete tasks by deadline. • Identify and report all trends that may provide insight into payment challenges. • Phone contact with patient, physician office, attorney, etc for additional information to process the claim. • Attend seminars as requested. • Other duties as assigned. Additional Job Description: Qualifications MINIMUM EDUCATION & EXPERIENCE • High School Diploma, or GED • 1 year of patient registration, billing or equivalent experience • Working knowledge of medical and insurance terms is desirable. KNOWLEDGE, SKILLS, & ABILITIES • Ability to review, comprehend, discuss HCFA billing with Insurance or Government agencies. • Knowledge of general insurance requirements. • Experience working directly with EOBs and contractual adjustments. • General computer knowledge, working with electronic filing. • Ability to communicate verbally/in writing with professionalism. • Ability to meet productivity expectations.
    $35k-43k yearly est. Auto-Apply 41d ago
  • Billing Specialist

    The University of Utah 4.0company rating

    Salt Lake City, UT jobs

    Follows patient accounts through the entire billing process from eligibility to completion of payment process. Provides medical billing and collection processes by verifying eligibility and benefits, obtaining pre-authorizations, entering medical codes, requesting payments and resolving account issues. This position is onsite during training. After training is complete, employees in this position are eligible to work from home/remotely. Responsibilities 1. Contacts patients and insurance companies for payments requests, overdue payments, denied claims and arranges payment plans. 2. Enters medical codes from patient charts for visits or procedures and ensures compliance and correct coding practices. 3. Contacts insurance companies for explanation of benefits, pre-authorizations and to resolve claim issues. 4. Produces reports to reduce age trial balances by contacting patient for collection or sending secondary claims. 5. Provides customer service to patients by educating them on insurance policies, billing procedures and coding issues. 6. Calls patients and insurance companies to follow-up with account information. 7. May provide training to others on billing procedures and practices. Problem Solving The Billing Specialist directly affects the unit or clinic profitability by following up for payment and accurately coding visits and procedures. This position has the authority to negotiate payment settlements for patients or with insurance companies and authorize patient discounts within the policy and procedure guidelines. The incumbent resolves issues with insurance companies regarding incorrect registration information, claims processing, contract reimbursement amounts and coding issues. Work Environment and Level of Frequency typically required Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead. Minimum Qualifications Three years medical billing experience and one year of coding experience using ICD -10-CM or equivalency (one year of education can be substituted for two years of related work experience) required. Thorough knowledge of entire billing process, demonstrated computer skills, human relations and effective communication skills are also required. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
    $26k-33k yearly est. 60d+ ago
  • 2025/26 Assessment and Accountability Specialist

    Education Service Center Region 13 3.9company rating

    Texas jobs

    04 - Clerical/Other Departments Date Available: 02/11/2026 Closing Date:
    $32k-40k yearly est. 5d ago
  • Specialist, Call Center

    AEG Vision 4.6company rating

    Dallas, TX jobs

    Assume responsibility for performing assigned Call Center and related support functions. * Schedules Lasik consults * Perform recall, calling all overdue/current patients to schedule * Maintains tracking sheet while doing recall 09 outpatients * Perform follow-up calls for "missed appointments" during call times * Reschedule all No-show patients from prior day service * Performs all reschedule days all locations * Update returned cards * Delivers mail/runs mail through postage meter * Performs non-updated recall for all locations * Pre-appoints actively for all locations * Reminder Calls 2week, 3day, day before call/text /email * Live Chat all locations * Forecasting forward for all locations scheduling needs * Email communication to offices for all patient needs (PS, Tech, Optical) * Checks Info email multiple times daily for all patient appointment requests/confirmations * Pulls in all appointment web requests for all locations daily * Works cancelation report daily * Checks wait list for assigned locations daily * Answer all incoming calls * Adds any scheduling templates for doctors per location per DM request (Manager & Lead only) * Checks daily VM for any overnight messages * High School or equivalent * Ability to produce quality and professional written correspondence with customer's * Ability to demonstrate and perform basic math * Customer service orientation * Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers * Commitment to providing resolution to customer issues on the first contact * Strong English comprehension and a good command of grammar Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
    $37k-46k yearly est. 6d ago
  • Lead Administrative A/R Analyst

    Texas Tech Univ Health Sciences Ctr 4.4company rating

    Lubbock, TX jobs

    Performs specialized analytical duties in the operation and maintenance of assigned area. Responsibilities include collecting, analyzing and developing data relative to area, making recommendations and assisting in implementation of projects. Work is performed under general supervision with latitude for independent judgment in accordance with established policies and procedures. Daily use of various computer software programs including Microsoft Office suite (with an emphasis on Excel), Banner, Cognos, etc Compose and respond to emails effectively, professionally, and in a timely manner Manage and complete multiple assignments within established deadlines and organize work efficiently to prioritize tasks Recognize areas in need of improvement, help strategize solutions, and participate in implementation of new procedures Work closely with other departments to ensure policy compliance Take initiative: anticipate necessary upcoming tasks and move forward independently Read, analyze, and interpret documents such as operating policies and procedure manuals Write reports and effectively present information Make independent judgments on the appropriateness of transactions based on statutes and policies Maintain a high level of organization Bachelor's degree plus four years progressively responsible related experience; OR a combination of education and experience to equal eight years.
    $36k-44k yearly est. 41d ago
  • Call Center Specialist

    Lewisville ISD 4.0company rating

    Texas jobs

    Transportation Date Available: ASAP Attachment(s): Transportation - Specialist Call Center.docx
    $26k-31k yearly est. 60d+ ago
  • Revenue Enablement Specialist

    Onesource Virtual Hr 4.7company rating

    Remote

    OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual's global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company's solution at ************************* Position Summary/Objective The Revenue Enablement Specialist (RES) will act as an integrating role between sales and various cross-functional areas, including revenue operations, product marketing, alliances, partner marketing, and field marketing. The RES will work closely with leadership to manage effective sales communication platforms that streamline sales touchpoints across various teams and drive the adoption of enablement programs, processes, and tools. The RES will contribute to the business administration of core sales enablement platforms (CMS/LMS) to ensure that role-based content and training are designed and delivered at the right time to support the sales and buyer journey. The RES will manage scaled learning experiences, including onboarding and key enablement initiatives supporting quarterly in-person, new hire training. The ideal candidate for this position has empathy for sales (as your “customer”) and the organizational agility to collaborate across teams. This candidate is a motivated individual contributor who can work with moderate direction, and drive towards measurable increases in enablement program adoption and overall productivity across our revenue generating teams (internal and partner sales). Essential Functions & Responsibilities: · Curate sales communications and establish “rules of engagement” with sales leadership to ensure effective and timely delivery of essential sales information (content, training, processes, etc.). · Facilitate quarterly “Growth Team Academy” hosted in Headquarters (Dallas TX). · Take on ownership, measure, and drive adoption of the monthly “Growth Team Newsletter”. · Curate real-time, self-service news within the Seismic NewsCenter platform. · Foster a culture of knowledge sharing by owning current programs and platforms that enable peer-to-peer learning · Coordinate cross-functional contributions to onboarding and GTA programs, ensuring consistent and high-quality delivery · Contribute towards the UI/UE and organization of sales content and training as an administrator within the Seismic platform; curate role-based and sales stage specific navigation paths to content and support content governance best practices across contributor teams. · Establish relationships and trust across sales teams and participate in core sales meetings (QBRs, all-hands, forecast calls, etc.) to understand sales needs, obtain feedback and evangelize best practices on a regular basis. · Support the development and execution of the annual SKO agenda and other sales events. · Complete projects in a timely manner and communicate effectively; this role will be supported by leadership, with regular touchpoints, priority/goal-setting discussions, and performance reviews. · Seek professional growth by actively identifying new opportunities for learning & development. Core Competencies · Effective Communication · Situational Adaptability · Relationship Management · Manages Complexity · Learning Agility Supervisory Responsibility This role has no managerial responsibility. Qualifications and Experience · Bachelor's degree or equivalent · Minimum of 3 years of sales/operations/enablement experience within B2B technology organizations; SaaS/HCM experience is preferred. · Excellent communication, interpersonal and teamwork skills · Strong writing, editing, and time management skills. · Instructional design experience a bonus · Ability to manage multiple projects and meet deadlines. · Experience with core sales platforms/tools, such as Seismic Content or Seismic Learning and Salesforce. #LI-REMOTE You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
    $33k-52k yearly est. Auto-Apply 7d ago
  • Call Center Specialist

    Lewisville ISD (Tx 4.0company rating

    Lewisville, TX jobs

    Call Center Specialist JobID: 10051 Transportation Date Available: ASAP Attachment(s): * Transportation - Specialist Call Center.docx
    $26k-31k yearly est. 37d ago
  • Temporary Account Technician - Dell Medical School - (UTEMPS)

    University of Texas at Austin 4.3company rating

    Austin, TX jobs

    Job Posting Title: Temporary Account Technician - Dell Medical School - (UTEMPS) * --- Hiring Department: UTemp Pool * --- All Applicants * --- Weekly Scheduled Hours: 30 * --- FLSA Status: Non-Exempt * --- * --- Expected to Continue Until Sep 26, 2025 * --- Location: UT MAIN CAMPUS * --- Job Details: General Notes Only competitive applicants selected will be contacted and provided with instructions on the continued application process. This temporary assignment may be filled at any time. Please, no phone calls or emails. The projected end date for this temporary assignment will be September 26, 2025. Purpose This position supports the financial and operational efficiency of the Ambulatory Surgery Center at UT Health Austin by managing accounts payable, vendor onboarding, contract oversight, and financial reporting, while ensuring compliance, accuracy, and clear communication across departments. Responsibilities * Timely processing of accounts payable for the department, including, but not limited to, purchase orders (PO), invoice payment requests, travel authorizations, and reimbursements. Coordinate with vendors and consultants to manage onboarding, resolve invoicing issues, and process payments. * Ensuring timely and consistent communication with clients regarding approvals, returns, and process updates. Ensure departmental account coding is accurate for all payments. Reconcile the department's purchasing card (pro-card). Required Qualifications High school graduation or GED plus experience as an accountant or similar role. Professional verbal and written communication. Ability to anticipate needs and follow through with internal and external customers. Knowledge of basic medical terminology and proficiency in basic math skills. Basic knowledge of a computer, printer, and fax machine. Ability to maintain and respect the confidential nature of medical information. Ability to use experience and judgment to plan and accomplish goals. Strong organizational skills, a flexible work style, and the ability to manage multiple challenging projects simultaneously in a fast-paced work environment. Preferred Qualifications Demonstrated experience with the University of Texas financial systems and accounting procedures. Three years of related experience in a hospital or ambulatory surgery center setting, demonstrating increased responsibility. Experience with travel, entertainment, and other invoices and voucher processes. Knowledgeable of the University's procurement, payment, and audit processes. Proficiency in Point Plus, UT Market, DEFINE, Smartsheet, REDCap, and/or the Req System. Hourly Rate $20.00 Working Conditions * Attire: Business Casual * Please describe appropriate attire: Scrubs are also appropriate Work Shift * Hours per week - 30 * Work hours are from 9:00 a.m. to 3:30 p.m. * Flexible daily hours but must fall between 8:00 am and 5:00 pm Monday through Friday. Must work during business hours to be able to collect mail onsite, have a rapport and relationship with the materials and business office manager. Required Materials * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. * --- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. * --- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. * --- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. * --- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. * --- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. * --- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. * --- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: * E-Verify Poster (English and Spanish) [PDF] * Right to Work Poster (English) [PDF] * Right to Work Poster (Spanish) [PDF] * --- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
    $20 hourly 47d ago
  • Scholarship Processing Specialist/NCAA Compliance

    University of North Alabama 4.2company rating

    Florence, AL jobs

    This position is responsible for ensuring the timely awarding, posting, disbursement, and recording of all scholarships made to students. * Coordinate and award university and endowed scholarships to students, under the direction of the scholarship manager; * Assist in the preparation of agreements, posting, disbursement of monies, and preparation of periodic reports of awards made; * Record all external scholarship awards/payments received and maintain files for all student recipients; * Review and post all athletic scholarship awards made and adjust financial aid awards as necessary to ensure compliance with ASUN/United Athletic Conferences and NCAA regulations; * Maintain communication with admissions office and other university departments as needed; * Coordinate the awarding of financial aid made by the state of Alabama through the Alabama Commission on Higher Education (ACHE), including, but not limited to, ASAP and ANGEAP; * Counsel and assist students on scholarship and federal aid matters; * Assist in representing the office at recruiting functions and making presentations to students and parents; * Perform all other duties as assigned. ADDITIONAL DUTIES: To be determined. * Completion of a bachelor's degree is required; * Two years of full-time related experience is preferred; * Prior financial aid related experience is preferred. LICENSES, CERTIFICATIONS, OR REGISTRATIONS: NoneApplicants must upload a cover letter and resume at the time of application, as well as provide contact information for at least three professional references. For questions, please email ****************** or call ************, option #2. Selecting an option other than #2 will result in a delayed response. The University of North Alabama will be closed for the Christmas holidays beginning at 4:30 PM on Friday, December 19, 2025 and will reopen at 8:00 AM on Monday, January 5, 2026. Responses to emails will be delayed during this time and all emails will be answered upon our return.
    $27k-35k yearly est. Easy Apply 55d ago
  • ACCOUNTS RECEIVABLE SPECIALIST - PATIENT FINA

    PSN Services LLC 3.9company rating

    Plano, TX jobs

    Job Description About Legent Health At Legent Health, our mission is simple yet profound: “To provide first-class health care that puts YOU first.” Our vision reflects our commitment to excellence: “Through robust physician partnerships, become a nationwide leader in compassionate, quality healthcare focused on the patient and available to everyone.” Our values, also known as our brand pillars, define how we stay true to our identity in the healthcare industry and the communities we serve. These values are central to everything we do: Respect: We honor the time and trust of both patients and physicians by delivering organized, efficient services that ensure a seamless healthcare experience. Service: We are committed to highly personalized care for patients, their families, and the physicians who serve them, driving optimal outcomes for all. Leadership: We strive to be a trusted leader through innovation, clear communication, and unwavering dedication to excellence across our employees and partners. Joining Legent Health means being part of a team that lives these principles every day, as we build a future focused on compassionate, quality care. About the Role The AR Specialist - Patient Financial Engagement will oversee patient accounts receivable management and early out collection strategies across our surgical facilities specializing in spine, orthopedic, ENT, and pain management procedures. This role is responsible for optimizing patient collections through proactive financial engagement, managing front-end collection processes, and ensuring timely patient communication throughout the revenue cycle. The ideal candidate will develop and implement strategic follow-up protocols, oversee statement processing timelines, and work collaboratively with registration, financial counseling, and billing teams to maximize patient collections while maintaining a compassionate, patient-centered approach. This position is critical to reducing bad debt, improving patient satisfaction scores related to billing, and accelerating cash flow from self-pay and patient responsibility balances. POSITION'S ESSENTIAL RESPONSIBILITIES: Primary Claims Management: Manage surgical workers' comp claims from authorization through payment - Track all workers' compensation surgical cases from initial scheduling through final reimbursement Collaborate with Verification of Benefits team - Assist in reviewing compensability determinations, confirming active claim status, and identifying red flags that could impact payment Partner with coding team on documentation - Review operative reports and clinical documentation to ensure medical necessity is clearly established and services are appropriately coded Expedite claim resolution - Proactively follow up on unpaid claims and work directly with adjusters to resolve payment delays Relationship Management: Build strategic relationships with adjusters at major carriers to facilitate faster claim processing Coordinate with nurse case managers to ensure surgical procedures are properly authorized Engage with employer representatives when appropriate to clarify coverage issues or expedite approvals Serve as facility liaison - Act as primary point of contact for all workers' compensation stakeholders Revenue Optimization: Maximize reimbursement under Texas fee schedules for surgical procedures, implants, and ancillary services Appeal underpayments and denials - Identify payments below fee schedule requirements or incorrect surgical reimbursement calculations Manage stop-loss and outlier provisions for high-cost surgical cases Track implant and device costs - Ensure proper billing for surgical implants, biologics, and high-cost medical devices Preauthorization and Compliance: Patient AR Management: Oversee early out program effectiveness - Monitor and optimize patient collection strategies within the first 120 days of service Manage patient AR aging buckets - Focus on 0-30, 31-60, and 61-90 day accounts to prevent progression to bad debt Implement strategic follow-up protocols - Design tiered communication strategies based on balance size, patient payment history, and procedure type Track and reduce patient AR days - Maintain aggressive targets for self-pay and patient responsibility collections Coordinate with third-party early out vendors - Manage vendor performance and ensure compliance with collection standards Front-End Collection Oversight: Develop point-of-service collection protocols - Create scripts and processes for registration staff to collect copays, deductibles, and deposits Train front desk staff on financial conversations - Ensure staff can confidently discuss estimates, payment options, and financial policies Monitor POS collection rates by location and staff member - Identify coaching opportunities and best practices Implement pre-service financial clearance processes - Ensure patients understand financial responsibility before elective procedures Oversee upfront deposit collection for high-dollar surgical procedures Patient Communication & Engagement: Ensure timely statement generation - Monitor statement cycles to guarantee first statements within 5 days of claim adjudication Design patient-friendly billing statements - Work with vendors to create clear, easy-to-understand statements Implement multi-channel communication strategies - Utilize text, email, phone, and portal messaging for patient outreach Develop automated reminder campaigns - Create touchpoints at key intervals (pre-service, post-service, pre-due date) Manage patient portal adoption for online payments and payment plan enrollment Strategic Follow-Up Protocols: Create balance-based collection strategies - Different approaches for small balance (accounts Implement propensity-to-pay scoring - Prioritize accounts based on likelihood of payment Design compassionate collection scripts - Balance revenue needs with patient sensitivity Develop escalation pathways - Clear protocols for when to offer payment plans, discounts, or financial assistance Coordinate warm handoffs to financial counselors for high-balance accounts Payment Options & Financial Assistance: Manage payment plan programs - Oversee automated payment plan setup and monitoring Coordinate prompt pay discount programs - Track utilization and revenue impact Process financial assistance applications - Ensure timely review and determination Partner with third-party financing vendors - Manage relationships with CareCredit, AccessOne, or similar programs Monitor charity care and presumptive eligibility screening processes Reporting & Analytics: Track key performance indicators - Patient collection rate, POS collection rate, statement-to-payment conversion Analyze payment patterns - Identify optimal timing and methods for patient engagement Report on early out program effectiveness - ROI analysis and vendor performance metrics Monitor patient satisfaction scores related to billing experience Identify process improvement opportunities through data analysis Cross-Functional Collaboration: Partner with Patient Access teams on upfront collections and estimates Work with Insurance Verification on patient responsibility calculations Coordinate with Customer Service on payment-related inquiries and disputes Collaborate with IT on patient portal enhancements and automation tools Support Clinical teams with financial clearance for scheduled procedures POSITION REQUIREMENTS: Excellent interpersonal skills - Ability to have sensitive financial conversations with empathy and professionalism Strong analytical capabilities - Interpret collection data and identify trends/opportunities Technology proficiency - Experience with patient engagement platforms, automated dialers, and payment portals Project management skills - Ability to implement new collection strategies and monitor results Training and coaching abilities - Develop staff capabilities in financial conversations Detail-oriented approach to payment posting and account reconciliation Understanding of healthcare billing, insurance EOBs, and patient responsibility calculations Knowledge of Fair Debt Collection Practices Act (FDCPA) and healthcare collection regulations Ability to balance revenue optimization with patient satisfaction and regulatory compliance Strong written communication for developing patient letters and scripts Experience with self-pay scoring models and segmentation strategies EDUCATION AND EXPERIENCE REQUIREMENTS: Minimum 3-5 years of patient account management or healthcare collections experience Proven success improving patient collection rates and reducing AR days Experience with early out programs and vendor management Knowledge of front-end revenue cycle processes and point-of-service collections Understanding of payment plan administration and financial assistance programs Experience with patient statement vendors and communication platforms Experience in surgical facilities or specialty practices with high-dollar procedures, preferred Certification in Healthcare Financial Management (CHFP) or Revenue Cycle (CRCR), preferred Knowledge of automated payment posting and reconciliation systems, preferred Experience with predictive analytics and propensity-to-pay modeling, preferred Bilingual capabilities (English/Spanish) for diverse patient populations, preferred Background in customer service or patient advocacy, preferred Experience implementing patient financing programs, preferred Why Join Legent Health? Legent Health fosters an environment where team members are empowered to deliver exceptional care while growing professionally within a supportive, values-driven culture. We Offer: Competitive salary and performance incentives Comprehensive benefits package Paid time off and wellness programs Career development and training opportunities Equal Employment Opportunity (EEO) Statement Legent Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic. I-9 and E-Verify Compliance: Employment eligibility will be verified through the U.S. Department of Homeland Security's E-Verify system. All applicants must provide valid documentation to establish identity and authorization to work in the United States, as required by federal law.
    $35k-44k yearly est. 20d ago
  • Special Collections & Archives Specialist - Library

    Texas Woman's University 4.1company rating

    Denton, TX jobs

    TITLE Special Collections and Archives Specialist The Special Collections and Archives Specialist will provide highly responsible archival care, collection curation, and preservation for the Special Collections and University Archives Department. The position will also be responsible for assisting patrons with primary resources and providing high level research services to scholars, educators, journalists, and filmmakers. Work is performed under limited supervision and performance is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies and Procedures. ORGANIZATIONAL RELATIONSHIPS Reports to: Assigned Manager in Special Collections and University Archives Supervises: May supervise Student Assistants directly or indirectly. ESSENTIAL DUTIES - May include, but not limited to the following: * Performs receptionist duties; organizes and maintains filing system and correspondence for the department. * Answers routine questions regarding access of special collections; resolves patron issues; and completes service requests submitted via email, phone, and/or in-person. * Refers department email and reference questions to appropriate personnel in Special Collections and University Archives department. * Analyzes, organizes, describes, sorts, and arranges collections according to professional best practices and national standards. * Prepares documents, photographs, clothing and textiles, and artifacts for storage and filed in its proper location for retrieval. * Maintains databased and creates collection level records for Special Collections and University Archives. * Facilitates the creation/acquisition, processing, storage, and preservation of special collections. * Establishes, refines, and documents guidelines, procedures, and workflows for archival processing and cataloging in accordance with national standards and best practices. * Accessions new collections and updates acquisition files and databases. * Maintains the quality and accuracy of bibliographic and related records in the library's content management system, CONENTdm, through updates, corrections, and authority control. * Assists patrons on the use of databases and other library resources face-to-face, on the phone, and online as needed. * In consultation with the Senior Assistant Dean of Special Collections and University Archives, selects and processes manuscript collections. * Acquires materials in all formats and contributes to access and use of the special collections. * Assists in managing administrative and donor records for all special collections and university archives. * Interacts with prospective donors and negotiates the transfer and disposition of collections and deeds of gifts. * Participates in shifting and stacks maintenance of special collections. * Participates in public service hours in the Catherine Merchant Reading Room as well as fulfilling external requests. * Assists in preparation and set up for special events. * Assists in monitoring tables and booths for special events on and off campus. * Tracks inquiries, service requests, time, consultations, and number of boxes destroyed and/or for storage for reporting purposes. * Creates university and departmental forms in Adobe Acrobat, Excel, MS Word and Google. * Provides reference and research support to TWU personnel and external patrons inquiring about the university history and the holdings that are part of the Woman's Collection. * Assists in the preparation of procedure manuals and documentation of archival and collection systems. * Assists in the collection and reporting of statistics. * Supports the curation, research, installation, and deinstallation of exhibits. * Helps produce content for social media posts. * Conducts oral history interviews with donors and alumnae. ADDITIONAL DUTIES * Assists the Senior Assistant Dean, managers, and librarians in the department as requested. * Represents Special Collections and University Archives to external bodies across campus. * Engages in relevant professional development activities. * Performs other duties as requested. EDUCATION Bachelor's degree required, preferably in History, Art, Gender Studies, Multicultural Studies, or Women's Studies. Coursework in collection management, collection curation, metadata creation, and archival theory, practice, and methodology preferred. EXPERIENCE Five years of previous academic library experience required. Experienced working with desktop computer technology required. Experience with women's history, visual acumen, working with faculty, staff, and donors external to the library, and capacity to thrive in a changing environment preferred. REQUIREMENT Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position. All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures. Must possess a valid Texas driver's license. Must maintain confidentiality of work-related information and materials. KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential: * Demonstrated knowledge of the following metadata standards: MARC; Dublin Core; EAD; METS; MODS. * Knowledge of classification standards, authority records, and bibliographic standards including AACR2 and DACS. * Knowledge of best practices for managing and preserving digital collections. * Knowledge of data management issues and trends including knowledge of applications for organizing and managing research data. * Demonstrated presentation and project management experience. * Knowledge of archival practices and records maintenance skills. * Knowledge of electronic records management and digital preservation theory principles, practices, and methodology. * Skilled in Microsoft and Adobe software including Word, Excel, Access, Publisher, Photoshop, InDesign, Illustrator and Google Office Suite. * Proven marketing skill including development of print collateral and electronic content. * Advanced research skills using electronic and printed sources. * Ability to utilize computer technology to access, gather, compile, examine, arrange, and analyze data and generate reports and communicate with others. * Exceptional interpersonal skills, high level communication skills including written and verbal, advanced presentation and public speaking skills. * Ability to champion the benefits of preserving women's history especially papers, documents, records, photographs, video, audio, artifacts, clothing, textiles, ephemera, and born-digital assets. * Ability to problem-solve and prioritize. * Ability to work independently and creatively, collaboratively, and effectively as a team member and independently to promote teamwork within the organization and to maintain effective work relationships with a wide range of constituencies in a diverse community. * Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment based on an understanding of organizational policies and activities. * Ability to interpret, adapt, apply, and integrate resources, policies, and information for the determination of procedures, solutions, and other outcomes. * Ability to handle multiple and simultaneous tasks with ease. * Ability to work effectively with a variety of groups and different audiences. * Ability to have great attention to detail, accuracy, follow through, and be highly organized. * Ability to deal well within a fast-paced and changing environment. * Ability to deliver a superior customer service experience to a broad range of patrons. * Ability to foster a cooperative work environment. * Ability to implement short- and long- range goals. * Ability to use digital cameras. * Ability to lead and train student assistants and to organize and schedule work assignments. * Ability to use a personal computer and other office equipment, including related university software and email. PHYSICAL DEMANDS The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The physical demands of this position include repetitive hand motion, hearing, listening, talking, walking, bending, stooping, crawling, crouching, balancing, reaching overhead, pulling, pushing, kneeling, squatting, ascending and descending ladders, lifting up to 40lbs, and eye strain from computer work. The employee is required to travel to represent the Special Collections & University Archives Department at events and is required to work occasional evenings and/or weekends. WORK ENVIRONMENT All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment. Employee may be exposed to conditions that affect the respiratory systems, such as fumes, odors, dust, mites, gases, or poor ventilation. SAFETY TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Texas Woman's University, an AA/EEO employer, provides equal opportunity to all employees and applicants for employment and prohibits discrimination on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or any other legally protected category, class or characteristic. All offers of employment will be contingent on the candidate's ability to provide documents which establish proof of identity and eligibility to work in the United States. Positions at Texas Woman's University deemed security-sensitive require background checks and verification of all academic credentials. If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. Under HB 558, enacted by the 76th Texas State Legislature, if you are currently of the age and gender requiring registration with Selective Service, but knowingly and willfully fail to do so, you are ineligible for employment with an agency in any branch of Texas state government. For additional information regarding registration or status, you can contact the Selective Service System at ************ or ************
    $31k-37k yearly est. Auto-Apply 14d ago

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