The University of Vermont Health Network Remote jobs - 56 jobs

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Start Date: Monday, February 23, 2026 MGB Health Plan is expanding and hiring multiple Customer Service Reps for February 2026 Benefits start Day 1 Job Summary The Opportunity The Customer Service Professional (CSP) acts as the primary point of contact for our members, providers and other key stakeholders focusing on exceptional customer satisfaction and first call resolution. The CSP's interact with customers to provide information and troubleshoot complex issues in response to inquiries about coverage, benefits, services, and to handle and resolve complaints. The Customer Service Rep in this role must be committed to building customer confidence and increasing customer satisfaction by delivering to callers an exceptional experience focused on quality and accuracy. The CSP's will be initially trained on member demographic changes and benefit inquires. Additional member claims training will be delivered ±60 days after CSP has completed benefits and eligibility training After successfully demonstrating core competencies by meeting or exceeding key performance measurements, the individual will be trained to handle Provider claims inquiries as business needs dictate. Qualifications The CSP is Responsible For * Serves as the primary liaison for members and providers for all lines of business including MassHealth, and Commercial members regarding general program inquires such as eligibility verifications, authorizations, referrals, claims, material fulfillment, address changes and Primary Care Physician assignments as well as member related policy and procedures. * The CSP must be able to handle and demonstrate skills in handling benefits, claims and eligibility calls for the member and provider population. * Identify customer issues/concerns rapidly and precisely * Research required information using available resources and triage when necessary * Handles and resolve customer inquiries and complaints, exhausting all efforts within the CSP's scope before requesting assistance * Identify and escalate priority issues in order to create efficiencies * Initiates follow up customer calls where necessary * Complete call logs to record customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken * Refer customer grievances and appeals to designated departments for further investigation * Responsible for navigating multiple systems in order to resolve customer issues * Acts as the primary representative for Mass General Brigham Health Plan for our customers focusing on first call resolution and customer engagement. * - Anticipates and meets, or exceeds, internal and/or external customer expectations and requirements; establishes and maintains effective relationships with customers and gains their trust and respect. Qualifications and Skills for Success * High School Diploma or Equivalent required * Associate's Degree in related field or Healthcare Management preferred * Exceptional Customer Service skills, both verbal and written communication must be concise, clear, compliant, personable and professional * Ability to multi task and prioritize * Call Center experience a plus * Maintain Customer Service Behavior Competencies * Flexibility/Adaptability/Willingness/Team Player/ Positive Attitude * Relationship Building/Caring * Service Excellence/Accountability/Critical Thinking Additional Job Details (if applicable) Working Model Required Monday - Friday EST hours: * First one full Month Training Schedule: M-F 8:30 AM - 5:00 PM EST * Post Training Schedule: 9:00 AM - 5:30 PM (Mon, Tue, Wed, and Fri) with 11:30 AM - 8:00 PM (Thurs) (EST) or 9:30 AM - 6:00 PM (Monday-Friday) EST This is a remote position; a quiet, secure, stable, and compliant work station is required from within the US, with MGB provided equipment and Video required during the work week Start Date required: Monday, February 23, 2026 Remote Type Remote Work Location 399 Revolution Drive Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Position TitleClinical Research Analyst II (Remote) Broadmoor Campus / Career Interest:Responsible for implementation and support of applications; works closely with end users to troubleshoot and correct problems relating to applications, and assists with conversions to and implementations of software products; uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products; maintains and supports specified installed applications software products; demonstrates leadership skills in all job responsibilities.Responsibilities and Essential Job Functions Demonstrates accountability in delivering assigned task. Reports project Issues and accomplishments to project manager. Delivers a work product that meets project requirements as defined by the scope and stays within departmental guidelines for application configuration/development. Assists others and participates In the analysis and documentation of current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures and hospital/departmental policies Assists others and participates in the planning, development, implementation, maintenance, support and evaluation of clinical or business application systems as assigned. These activities may include system design, documentation of design decisions, workflow redesign and documentation, data collection, database building, testing and troubleshooting. Participates/Contributes/Presents in team and project meetings. Works closely with team/department members. Can Identify more integrated issues where collaboration is needed. Works collaboratively with users/stakeholders in assigned areas in the design and Implementation of new or optimized applications. Works effectively and efficiently independently or as part of a team on assignments. Requires minimal supervision, can lead others with some supervision. Under general supervision, designs, documents, builds and modifies the complex critical applications in order to best meet the needs of the organization. Demonstrates knowledge of such tools as process flow documentation, project reporting, Gantt charting, and resource management. Is able to research opportunities for optimizations independently based on end-user feedback. Ensures interface design and development between various distributed systems will meet the needs of end-users. Understands interface protocols and specifications and how information can flow between systems. Can be called upon to troubleshoot interface issues between systems and between vendors. Works collaboratively with the Interface analysts in all aspects of interfaces. Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application must be obtained within 6 months of employment. Learns, develops, and maintains an expert level of knowledge in an application or technical area or develops competency In more than one application or technical area. Understands application impacts within the clinical and/or the business departments and resources. Maintain certifications/proficiencies once obtained. Competent in system logic concepts. (for example, routing rules) Demonstrates competence in the area of assisting with other analysts training. Demonstrates excellent customer service skills. Presents, participates and contributes In various team meetings. Is able to lead small projects and uses project management methodologies to plan, develop scope, timelines and other project requirements. Uses appropriate departmental project management tools, such as Eclipse, SharePoint issues lists, etc. Coordinates and participates in project activities Including meetings and presentations. Prepares meeting agendas and facilitates meetings effectively. Works with vendor representatives concerning various design, computer software, and equipment issues. When leading a project, is accountable for delivering the project as assigned. Ensure that project team adheres to departmental standards for all aspects of the project. Example would be clear and complete documentation of design decisions or reporting project issues and accomplishments to project leadership routinely. Organizes, contributes and participates in turnover documentation and presentations when projects are complete and handoff to other analysts for support is conducted. Understands testing concepts Including different types of testing and their objectives. Develops and executes tests scripts based on future state workflows and software enhancements/fixes. Works with others to create test scenarios (stories) for Integration testing incorporating new features and workflows. Is responsible for maintenance of test scripts as workflows change based on software changes or user requirements. Documents status and issues of testing and leads troubleshooting activities and issue resolution. Participates and coaches others in testing planning by helping identify test scripts needed, patients needed, and resources Reviews future state workflow documentation with Trainer for curriculum development. Validates training curriculum with Trainer. May also serve as proctor during training events. Reviews training questions during training events and helps to document. Helps to identify the different roles to be trained and aligning the curriculum to those roles. Participates in communication development of optimizations by producing screen shots and explanations of new feature/function/workflow. Responds to off duty call. Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience Associates Degree 2 or more years of experience in a healthcare setting OR 6 years' experience as Application Analyst in lieu of Associates degree Preferred Education and Experience Bachelors Degree 3 or more years of experience in Healthcare setting as Application Analyst. Required Licensure and Certification Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application. The certification must be maintained according to Epic's CEE program guidelines or face corrective action up to and including possible termination of employment. within 180 Days Preferred Licensure and Certification National certification like CPHIMS from HIMSS. Certification in one Epic application Time Type:Full time Job Requisition ID:R-48976Important information for you to know as you apply: The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion . The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link *****************************. Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 01/22/2026 Type of Position:Clinical Staff - Clinical Support Job Type:Regular Work Shift:Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:FIN | CORE Coding - PB Surgery Department's Website: Summary of Job Duties:** REMOTE CODING POSITION ** ** WILL WORK FROM HOME ** The Certified Procedural Coding Specialist - Surgical will work under supervision and reads/ interprets health record documentation to identify all diagnoses and procedures. Qualifications: Minimum Qualifications: High School Diploma/GED. Must have an understanding of CPT and ICD-10. Must have one of the following certifications: CCA, CCS, CPC, RHIT or RHIA. Must have two (2) years of coding experience. Preferred Qualifications: Associates or Bachelor's in Health Information Management. Must have one of the following certifications: CCA, CCS, CPC, RHIT or RHIA. OR Bachelor's degree in health information management or related field. Preferred RHIA or RHIT. Additional Information: Responsibilities: Assess the adequacy of health record documentation to ensure that it supports all diagnoses and procedures to which codes are assigned. Apply knowledge of anatomy and physiology, clinical disease processes, pharmacology, and diagnostic and procedural terminology to assign accurate codes to diagnoses and procedures; Apply knowledge of disease processes and surgical procedures to assign non-indexed medical terms to the appropriate class in the classification/nomenclature system; Apply knowledge of Uniform Hospital Discharge Data Set (UHDDS) definitions to select the principal diagnosis and principal procedures; apply knowledge of Prospective Payment System to confirm DRGs as well as APCs; Possess a complete understanding of ICD-10 and CPT coding classification systems; apply knowledge of coding to assist patient billing Services to submit clean claims for medical necessity. Salary Information: Commensurate with education and experience Required Documents to Apply: License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting Frequent Physical Activity:Hearing, Talking Occasional Physical Activity:Standing, Stooping, Walking Benefits Eligible:Yes

The Trauma Registrar reports to the Trauma Registry Manager. Under general supervision, the Trauma Registrar is responsible for electronically administrating the Trauma Registry Data System in accordance with the requirements of the American College of Surgeons and South Carolina Department of Health and Environmental Control (DHEC). This position is also responsible for collecting, compiling, reporting, maintaining and entering accurate and complete data relative to current ICD-CM and AIS coding for the trauma registry. This is a remote position. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC005295 CHS - Quality QAPI Pay Rate Type Hourly Pay Grade Health-23 Scheduled Weekly Hours 40 Work Shift Qualifications: High school diploma or equivalent required; certification in coding (e.g., CPC, CCS) preferred. Basic knowledge of coding systems (ICD-10, CPT, etc.). Strong attention to detail and organizational skills. Good communication skills and willingness to learn. Expert use of Excel, Word, PowerPoint and Visio Certifications, Licenses, Registrations: RHIT, CCS, CCA, CPC, CPC-A, or other coding credential preferred. Additional Job Description NOTE: The following descriptions are applicable to this section: 1) Continuous - 6-8 hours per shift; 2) Frequent - 2-6 hours per shift; 3) Infrequent - 0-2 hours per shift Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Frequent) Ability to perform job functions while walking. (Frequent) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to fully use both legs. (Continuous) Ability to fully use both hands/arms. (Continuous) Ability to lift and carry 15 lbs. unassisted. (Infrequent) Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36 inches to overhead 15 lbs. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) *(Selected Positions) Ability to determine distance/relationship between objects; depth perception. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in a latex safe environment. (Continuous) *Ability to maintain tactile sensory functions. (Frequent) *(Selected Positions) *Ability to maintain good olfactory sensory function. (Frequent) *(Selected Positions *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)* If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions * Conduct proactive outreach within the community to identify individuals in need of behavioral health services. * Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. * Conduct initial assessments to identify the behavioral health needs of individuals. * Provide information and referrals to appropriate behavioral health services and resources. * Respond to crisis situations and provide immediate support and intervention. * Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. * Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. * Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience * minimum of 1-3years of military experience with at least one deployment preferred but not required * must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities * Strong knowledge of behavioral health services, resources, and crisis intervention techniques. * Excellent communication, interpersonal, and organizational skills. * Ability to work independently and collaboratively within a team. * Sensitivity to the understanding of the social determinants of health. * Proficiency in using electronic health records and documentation systems. * Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Application Analyst III, Business Applications, reports to the Leader of the Business Delivery team in support of MUSC's academic, research and healthcare missions. Under general supervision, the Application Analyst III, Business Applications, provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change. Serves as the subject matter expert in all areas of the Business Delivery program supporting applications, maintaining system updates, supporting operational end users. Takes a lead role in projects; participates in team and project meetings and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC002258 SYS - Business Applications Pay Rate Type Salary Pay Grade Health-30 Scheduled Weekly Hours 40 Work Shift Day (United States of America) The Application Analyst III, Business Applications, reports to the Leader of the Business Delivery team in support of MUSC's academic, research and healthcare missions. Under general supervision, the Application Analyst III, Business Applications, provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change. Serves as the subject matter expert in all areas of the Business Delivery program supporting applications, maintaining system updates, supporting operational end users. Takes a lead role in projects; participates in team and project meetings and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Additional Job Description Required Educations/Skills/Work Experience: A bachelor's degree and five years directly related experience; or a high school diploma and seven years directly related experience or a Masters' degree and 3 years directly related experience required. Must possess strong interpersonal, project management, analytical and communication skills. Application specific certifications preferred. Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) (Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions) If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************

The Application Analyst II, Clinical Applications, reports to the leader of the clinical applications team in support of MUSC's academic, research and healthcare missions. Under indirect supervision, the application analyst II, clinical provides a variety of operational, consultative and collaborative functions within the Information Solutions. This position assists with the implementation and maintenance of the clinical program supporting applications, maintaining system updates, supporting operational end users, etc. Provides proactive and reactive support while maintaining a professional attitude and exhibiting excellent customer service skills. Participates in team and project meetings, assist with onboarding of new hires, leads designated projects, and provides input on intelligent solutions to improve efficiency. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC005669 SYS - IS Outpatient Applications Pay Rate Type Salary Pay Grade Health-29 Scheduled Weekly Hours 40 Work Shift The Application Analyst II, Clinical Applications, reports to the leader of the clinical applications team in support of MUSC's academic, research and healthcare missions. Under indirect supervision, the application analyst II, clinical provides a variety of operational, consultative and collaborative functions within the Information Solutions. This position assists with the implementation and maintenance of the clinical program supporting applications, maintaining system updates, supporting operational end users, etc. Provides proactive and reactive support while maintaining a professional attitude and exhibiting excellent customer service skills. Participates in team and project meetings, assist with onboarding of new hires, leads designated projects, and provides input on intelligent solutions to improve efficiency. Additional Job Description Required Education/Skills/Work Experience: Minimum Requirements: Associate's Degree or equivalent, and 2 years of experience. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************

Job Details Abington Hospital, in Abington Pennsylvania, is seeking a dedicated Radiologist for our evening shift, from 4 PM to 12 AM EST/EDT (exact times negotiable). This position offers flexibility with options for onsite or fully remote work. Job Description Abington Hospital, in Abington Pennsylvania, is seeking a dedicated Radiologist for our evening shift, from 4 PM to 12 AM EST/EDT (exact times negotiable). This position offers flexibility with options for onsite or fully remote work. Position Highlights: Schedule: 4 days a week with only 8 weekends required per year. Call Requirements: Occasional overnight "beeper" call, proportional to daytime radiology coverage. Responsibilities: Perform plain radiographs and some cross-sectional imaging. Join our team and contribute to high-quality patient care in a supportive environment. Apply today! Work Shift Workday Evening (United States of America) Worker Sub Type Regular Primary Location Address 1200 Old York Road, Abington, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage. Our work centers on creating an exceptional member experience - a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a consciously inclusive environment where diversity is celebrated. We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities, and much more. Under the direction of the Senior Medical Director, the Medical Director leads as a senior physician at the health plan. This position works closely with the Senior Medical Director in providing medical management leadership for clinical services operations and programs. This role focuses on and has expertise in utilization management, health plan quality and accreditation, care management, and other health plan functions. Qualifications Licensure and Credentials: Must maintain an active full physician license in Massachusetts Experience: * 3-5 years of Health Plan experience * at least 5 years of clinical practice experience Job Duties: Handles utilization management initial determinations, appeals and grievances within the scope of their expertise as defined by Medicare, MassHealth, NCQA and the Division of Insurance and within the compliance requirements of key regulatory and accreditation entities * Reviews clinical services and quality incidents when sufficiently serious to merit physician involvement * Coverage of medical necessity determinations to support special investigations/fraud waste and abuse cases * Collaborates on health plan medical policy development * Assesses new, emerging, and existing technologies to determine appropriateness of health plan coverage * Partners with clinical leaders to ensure medical service expenditures remain within budget * Collaborates with business development, quality, finance and medical management teams to promote improvements in the quality and cost efficiency of care throughout the MGB Health Plan provider network * Delivers consultation to network management staff and deployment of education programs for network clinicians * Develops and delivers presentations for clinical staff on current topics relevant to MGB Health Plan members and network * May represent MGB Health Plan at a variety of external forums and committees * Interact, communicate and collaborate with network and community physicians, hospital leaders and other vendors regarding care and services for enrollees * Monitors performance metrics and audits to identify areas for continuous improvement and ensure compliance * Anticipates and meets or exceeds internal and/or external customer expectations and requirements; establishes and maintains positive relationships with customers and gains their trust and respect * Build strong relationships and infrastructure that designate MGB Health Plan as a people-first organization * Ensure diversity, equity and inclusion are integrated as a guiding principle * Other duties as assigned with or without accommodation Additional Job Details (if applicable) Primarily remote position, exempt * In person meetings as requested for business needs * Participates in after hours and weekend call rotation as assigned Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This role will be covering oral maxillofacial/ dental. This is a fully remote position. Job Summary Summary: Assists Manager with the Patient Billing Office's client relationship and coordinate the processing, reporting and analysis of key revenue cycle activities. Provides research support to the manager and assigned practices related to accounts receivable management, patient customer service complaints and Third Party Requests for information. Does this position require Patient Care? No Essential Functions: Assists the Manager in completing tasks including, but not limited to, report review and distribution, billing account inquiries, charge reconciliation and research of missing charges, procedure code dictionary maintenance, and other essential Master files. * Analyze information on trends for practice groups; this may involve account research and downloading or inputting information into spreadsheets. * Provides research and follow-up for inquiries from Customer Service. * Pulls monthly rejection details. The role is responsible for pivoting rejections and analyzing rejections prior to RCAM review. * Work EPIC work queues and resolve edits in compliance with GPM Service standards for assigned billing areas. * Review accounts referred for write-off and document collection efforts prior to transferring for write-off approval. * Assist with the orientation and training of new staff. Qualifications Education High School Diploma or Equivalent required Experience Revenue, billing and related experience 2-3 years required Knowledge, Skills and Abilities * Strong knowledge of medical billing and payer requirements. * Excellent leadership and team management skills. * Proficiency in billing software and electronic health records (EHR) systems. * Strong analytical and problem-solving abilities. * Exceptional communication and interpersonal skills. * Ability to handle multiple tasks and work under pressure. * Ability to work with a high degree of accuracy. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Family Support Specialist (FSS) Role is multifaceted. The FSS engages with veterans, service members and military-connected family members to spread awareness about the impacts of military service on entire family systems. They encourage family members to take advantage of clinical, wellness and educational services available through the Home Base Program. The Family Support Team (FST) is the first point of contact for military connected family/supports seeking information or care at Home Base. FSS provide peer support for military connected family/supports participating as part of their service member/veteran's clinical programming. Finally, the FST team delivers/facilitates resiliency offerings in addition to hosting recreational activities for families in New England. In addition to patient-facing outreach, the FST works to build and maintain relationships with other local, regional and national military-serving organizations in an effort to collaborate in support of military families. The FST may need to work outside of normal working hours, to include some nights and weekends. Travel may also be required for this role. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Worker collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions * Conduct proactive outreach within the community to identify individuals in need of behavioral health services. * Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. * Conduct initial assessments to identify the behavioral health needs of individuals. * Provide information and referrals to appropriate behavioral health services and resources. * Respond to crisis situations and provide immediate support and intervention. * Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. * Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. * Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Experience * Experience in behavioral health outreach or related field 1-2 years preferred * Lived experience as a military family member * Minimum of 3 years working with military families Knowledge, Skills and Abilities * Knowledge of military structure * Knowledge of community services and resources available to military families * Familiarity with PTSD and TBI and the challenges that accompany such diagnoses * Compassionate and empathetic spirit * Ability to listen and manage stressful situations and respond calmly and professionally in a safe and reassuring manner * Strong knowledge of behavioral health services, resources, and crisis intervention techniques. * Excellent communication, interpersonal, and organizational skills. * Ability to work independently and collaboratively within a team. * Proficiency in using electronic health records and documentation systems. * Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Position TitleOncology and Infusion Therapy Information Technology Pharmacist - remote w/ limited onsite commitments Southlake Campus / Career Interest:The Information Technology Pharmacist provides comprehensive pharmaceutical care for patients through the automation, maintenance and development of information technology and automation. This is achieved by serving as the primary professional staff member in the Department of Pharmacy responsible for the clinical and operational dimensions of technology to enhance use of medication information and safety in the patient care process. The Information Technology Pharmacist must demonstrate excellent interdisciplinary communication and exhibit strong educational and precepting abilities. Responsibilities and Essential Job Functions Act as primary liaison between the Department of Pharmacy and other health care professionals with respect to pharmacy information technology and automation issues. Works effectively with an inter-disciplinary team to evaluate, plan, design, develop, test, implement, maintain and support projects and initiatives of the department and the hospital. Actively participates and shares ideas in team, project and status meetings. Analyzes current and future needs through interviews and gathering data regarding regulatory requirements, operational procedures and hospital/departmental policies. Evaluates and provides recommendations on a broad range of hardware and software products for applicability, compatibility, safety, efficiency, and long-range integration with other systems. Demonstrates the ability to lead a project team. Assigns tasks, deadlines and responsibilities. Establishes clear accountability to accomplish departmental priorities. Heavily involved in day to day project tasks. Reports project status and issues to supervisor regularly. Responsible for meeting and exceeding customer expectations, delivering project expectations, and doing so within project timelines. If applicable, participation in the quality management program is expected with the goal of improving services by monitoring processes, analyzing data, implementing interventions to improve and evaluating the effectiveness of those interventions. Responsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects. If applicable, as part of the program, the staff will uphold the quality of the Patient Management Program to include the development and reassessment of the program. Maintains current industry knowledge and trends, attending educational events, acquiring certification, and participating in committee work as appropriate. Supports ongoing development, maintenance and support of hospital electronic health record system, including data reporting, performance improvement, identifying and resolving computer- and software-related problems, monitoring reports of problems, coordinating downtime and participating in quality improvement activities. Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience Pharmacy Doctorate OR Bachelors Degree in Pharmacy Preferred Education and Experience Completion of an accredited pharmacy residency 5 or more years experience in clinical pharmacy or 2 years hospital pharmacy experience AND 1 or more years experience in a position similar to Information Technology Pharmacist Required Licensure and Certification Licensed Pharmacist - State Board of Pharmacy within 120 Days Preferred Licensure and Certification Willow Ambulatory Certification - Epic Systems Corporation EPIC Willow Proficiency - within 120 Days Time Type:Job Requisition ID:R-47816Important information for you to know as you apply: The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion . The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link *****************************. Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Director Research Analytics & Reporting, Research Executive Services Schedule: 40 hours per week, Remote ABOUT BMC: At Boston Medical Center (BMC), our diverse staff works together for one goal - to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience. You'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you'll have the tools you need to take charge of your own environment. POSITION SUMMARY: The Director of Research Data Analytics & Reporting leads the design and execution of data strategies that support the goals of Research & Sponsored Programs (RSP) and position Boston Medical Center Health System Research as a leader in using patient data to drive inclusive science. This role oversees enterprise-wide data management and analysis, ensures data quality and accessibility, and delivers actionable insights through advanced visualization and clear communication to stakeholders. Reporting to the Chief of Staff to the CSO - Chief Scientific Officer, the Director provides vision and technical leadership to move the health system toward next-generation clinical health informatics and data science. The position guides the preparation of high-quality clinical datasets, establishes data governance standards, and enables collaboration with internal and external partners, including those engaged in predictive algorithms using AI, LLM, and NLP tools. The Director exercises full supervisory and administrative responsibility for a multidisciplinary analytics team that collects, analyzes, and interprets research awards, proposals, expenditures, and clinical data to inform strategic decisions and research initiatives across RSP and the broader Health System. This role requires extensive collaboration with other data leaders throughout the organization to promote data-driven decision-making and ensure investigators have access to reliable, well-curated datasets. JOB RESPONSIBILITIES: Develop and Implement Research Data Strategies: Define and execute an enterprise-wide data strategy aligned with organizational goals; establish research data governance policies; collaborate with IT and data leaders across the health system to integrate research data programs into a cohesive, accessible data science platform. Oversee Data Management and Analysis: Direct the collection, storage, and maintenance of research data, including patient clinical and claims data, to ensure accuracy, integrity, and security; lead advanced data analysis to generate actionable insights and guide research and operational decision-making. Lead the Clinical Data Warehouse for Research (CDW-R): Supervise the CDW-R team, including a Manager and data analysts, to provide high-quality, comprehensive datasets for researchers; continuously update data structures, functions, and processes to maintain best-practice standards. Develop Reporting and Visualization Solutions: Design and deliver analytics and reporting tools using visualization platforms to support RSO and Health System Leadership in strategic planning and operational monitoring. Provide Strategic Leadership and Team Development: Lead a multidisciplinary team of research and analytics professionals, including managers and technical experts. Oversee recruitment, performance management, and workforce planning to build and sustain a high-performing team. Collaborate across clinical and non-clinical areas to implement data strategies that advance research priorities and promote data-driven decision-making across the health system. Advance External Data Partnerships: Partner with IT leaders to prepare clinical data for collaboration with external organizations engaged in predictive algorithms, artificial intelligence, and other advanced analytics for key health initiatives. Promote Data-Driven Decision Making: Advocate for and enable the use of data analytics in research and clinical strategies; communicate data-driven metrics and insights to internal and external stakeholders to inform organizational planning and outcomes. Monitor Emerging Trends: Stay current on developments in data analytics, informatics, and research methodologies, and apply best practices to continuously improve research data strategies and operations. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities require JOB REQUIREMENTS REQUIRED EDUCATION AND EXPERIENCE: Master's degree in Computer Science, Health Informatics, Information Science 5-7 years' experience working in an academic or healthcare setting working with clinical, public health, or research operations data, including developing data visualizations and leading teams; OR equivalent combination of education and relevant experience. PREFERRED EDUCATION AND EXPERIENCE: Experience working with Epic. Leadership experience in building and managing cross-disciplinary teams. Experience working in a health system and academic setting. Experience with proposal, award, and expenditure grant data. KNOWLEDGE, SKILLS & ABILITIES (KSAs): Strategic, system-level thinker with strong financial, technical, analytical, and implementation skills. Excellent written and verbal communicator able to present effectively to diverse audiences, including executive, clinical, and non-clinical staff Leadership and project management abilities and advanced analytical and problem-solving skills Proficiency in data visualization and reporting tools such as Tableau Working knowledge of SQL; familiarity with SAS, Stata, Python, R, and OLAP/cube structures Knowledge of research data management systems (e.g., InfoEd, Cayuse) Strong interpersonal and organizational skills, with the ability to prioritize multiple initiatives, meet aggressive deadlines, and operate independently with sound judgment in a fast-paced environment Ability to manage multiple data projects simultaneously in a fast-paced environment JOB BENEFITS: Competitive pay Tuition reimbursement and tuition remission programs Highly subsidized medical, dental, and vision insurance options Career Advancement/Professional Development: Access a wealth of ongoing training and development opportunities that will not only enhance your skills but also expand your knowledge base especially for individuals pursuing careers in medicine or biomedical research. ABOUT THE DEPARTMENT: As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn't dictate health. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Compensation Range: $130,500.00- $189,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Under the direction of the ITS Project Management Office, the Project Manager will plan, direct and coordinate activities surrounding major department or organizational project(s) and initiative(s) to ensure goals and objectives are met within prescribed time frame and funding parameters. Responsibilities include operations analysis, feasibility studies, cost-benefit analysis, development of project work or implementation plans, formation of work groups, management of work group processes aligned with a standard project lifecycle. The Project Manager will facilitate information flow between project members, management and others. The Project Manager will facilitate and operationalize relationships with external organizations, vendors and other strategic partners. The Project Manager has some managerial level responsibility and decision-making authority for assigned projects. Position: Senior IT Project Mgr Department: ITS PMO Office Schedule: Full Time JOB REQUIREMENTS EDUCATION: Bachelor's Degree in Business, Information Management, or a related field; or the equivalent in work experience. Master's Degree is a plus. Project Management Institute (PMI) or Project Management Professional (PMP) certification a plus. EXPERIENCE: Requires 7-10 years of work experience of which extensive experience in project management. Prior supervisory experience a plus. Experience with tools used for project management required. Experience with business process flow analyses required. Experience with an install of an enterprise wide application, a plus. Background in healthcare preferred. KNOWLEDGE AND SKILLS: Experience in all phases of project management introducing medium-to-large-scale. Strong analytical, problem-solving and conceptual skills Good software and application knowledge with base knowledge of relevant technologies with experience in software development lifecycle. Solid verbal and written communication skills. Proficient in MS Office products include MS Project and Visio. Compensation Range: $104,000.00- $151,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Pre Service Center Verification Specialist Department: Revenue Cycle Patient Access Schedule: Full Time The Pre Service Center (PSC) Verification Specialist role belongs to the Revenue Cycle Patient Access team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s), pre-service cash collections. The role ensures timely access to care while maximizing BMC hospital reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Pre Service Center Supervisor and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, Boston Medical Center (BMC) practice staff, case management and Patient Financial Counseling. This is a Remote Position. JOB REQUIREMENTS EDUCATION: High School Diploma or GED required, Associates degree or higher preferred. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: None EXPERIENCE: 1-3 years Hospital registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role. KNOWLEDGE AND SKILLS: * General knowledge of healthcare terminology and CPT-ICD10 codes. * Complete understanding of insurance is preferred. * Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. * Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers. * Able to communicate effectively in writing. * Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view. * Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail. * Knowledge of and experience within Epic is preferred. * Demonstrates technical proficiency within assigned Epic workqueues and applicable ancillary systems, including but not limited to: ADT/Prelude/Grand Centrale. * Must be able to maintain strict confidentiality of all personal/health sensitive information. * Ability to effectively handle challenging situations and to balance multiple priorities. * Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom. * Displays a thorough knowledge of various sections within the work unit in order to provide assistance and back-up coverage as directed. * Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management. ESSENTIAL RESPONSIBILITIES / DUTIES: * Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines. * Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals, and completes other activities to facilitate all aspects of financial clearance. * Acts as subject matter experts in navigating both the BMC and payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the scheduled care to proceed. The PSC Verification Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services. * Supports BMC staff at all levels for hands-on help understanding and navigating financial clearance issues. * Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations and referrals, including on line databases, electronic correspondence, faxes, and phone calls. * Obtains and clearly documents all referral/prior authorizations for scheduled services prior to admission within the Epic environment. * Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients and any other parties to ensure that required managed care referrals and prior authorizations for specified specialty visits and other services are obtained and appropriately recorded in the relevant practice management systems for patient appointments/visits prior to scheduled patient visits or retro-actively if not in place at the time of the appointment/visit. Ensure that approval numbers are appropriately linked to the relevant patient appointment/visit. * When it is determined that a valid referral does not exist, utilize computer-based tools or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system. * Contact internal and external primary care physicians to obtain referral/authorization numbers. * Perform follow-up activities indicated by relevant management reports and WQ's. * Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services. * Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations. * Work collaboratively with the practices to resolve registration, insurance verification, referral or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization. * Escalates accounts that have been denied or will not be financially cleared as outlined by department policy * Interview patients, families or referring physicians via telephone in advance of the patient's appointment/visit whenever possible, to obtain all necessary information, including but not limited to, financial and demographic information required for reimbursement and compliance for services rendered. * Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients. * Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary and tertiary insurances. * Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach. * For any patient who is new to Boston Medical Center, create a new registration record, accurately obtaining all required data elements, including generating a medical record number and complete a full registration for the patient. * For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling. * Process current copayments, coinsurance, and/or deductibles for scheduled visits and outstanding patient balances for prior patient accounts during the pre-registration process. * Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately. * Participates in educational offerings sponsored by BMC or other development opportunities as assigned/available and complies with all applicable organizational workflows, as well as established policies and procedures. * Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations. * Demonstrates the ability to recognize situations that require escalation to the Supervisor. * Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with BMC management expectations as outlined. * Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed. * Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities. * Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party. * Regularly undergo Managed Care Quality Audits to achieve the required standard. * Contact the Help Desk in the BMC Information Technology Department to report faulty systems or hardware. Notify area supervisor or manager if problem is not addressed in a timely manner. For other broken or malfunctioning equipment to be serviced, contact the appropriate vendor or department and notify supervisor. * Organize and maintain work area for efficiency, neatness and safety. * Communicate with all internal and external customers effectively and courteously. * Maintain patient confidentiality, including but not limited to, compliance with HIPAA. * Follow established hospital infection control and safety procedures. * Attend all necessary hospital and department training as required. * Perform other related duties as assigned or required. IND123 Must adhere to all of BMC's RESPECT behavioral standards. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). Compensation Range: $24.05- $29.31 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial "face and attitude" of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions * Perform routine administrative and clerical duties relating to a clinical service or physician practice office. * Make patient appointments and maintain appointment records. * Greet and assist patients. * Answer telephones, assist callers with routine inquiries, and schedule appointments. * File materials in patient folders and print appointment schedules. * Process patient billing forms and scan documents to patient medical record/LMR. * Call for patient medical records and laboratory test results. * Open and distribute unit mail or faxes. * Type forms, records, schedules, memos, etc., as directed. * Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. * Acts as "Super User" for scheduling, registration and billing systems. * Provides assistance and training to others in these areas. * May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities * Proficiency with all Office Suite, * Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. * Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. * Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. * Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. * Managing one's own time and the time of others. * Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Manager of Risk Adjustment Coding manages the day-to-day operations of the Risk Adjustment Coding Team. This position is responsible for the development, implementation and performance of workflows for auditing electronic medical records aimed at improving the health and well-being of patients and proper identification of Chronic Disease Conditions as well as working to create a unique data and reporting model to capture and optimize ICD-10 reporting to Payers to improve quality for our patients and reduce healthcare costs. The incumbent is a working Manager and determines the appropriate ICD10-CM diagnoses codes based on clinical documentation that follows the Official Guidelines for Coding and Reporting and Risk Adjustment guidelines for risk adjustment and Hierarchical Condition Categories (HCC). Risk adjustment coding relies on ICD-10-CM coding to assign risk scores to patients. Position: Manager, Risk Adjustment Coding Department: Clinical Documentation Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: In partnership with key stakeholders, supports management of oversight of Coders and continuously works to improve people, process, and technology across the function Works in partnership with Value Based Care Team to manage accurate and compliant coding practices, find opportunities for documentation improvement, optimize risk adjustment processes, and support revenue cycle management Applies knowledge of key business drivers and the factors that improve the Risk Score Management departmental performance and anticipates business and regulatory issues and trends to identify improvements Actively contributes to the strategic direction for Risk Coding and collaborates with internal and external partners to lead volume and ensure adherence to agree upon SLAs Communicates relevant changes in performance, market trends, health care delivery systems, and legislative initiatives impacting execution of team goals to team(s) Establishes KPIs for Risk Coding functions; ensures the implementation of action plans where performance is not meeting expectations Maintains current knowledge of regulatory and compliance changes impacting Risk Coding operations, and ensures all employees are appropriately educated Provides guidance and oversight for Risk Coding methodology, performance, and workflows Identifies and solves complex, operational, or cross-functional problems using the appropriate resources within or outside the department Facilitates projects and conversations within BMCHS to share and develop standard processes Develop and implement quality improvement initiatives, examples include; conducting regular audits, educating coders/clinicians, and monitoring KPIs for improvements Ensure compliance with all applicable Federal, State and/or County laws and regulations related to coding and documentation guidelines for Risk Adjustment. Conduct reviews for clinical indicators and query providers to capture the severity of illness of the patient. Measure Providers' performance on important aspects of care and service. Facilitates and coordinates reporting to leadership within the organization as requested Provides clear, concise and professional communication to varying audiences depending on the project and its goals. Supports the RA Team in a positive manner with emphasis on providing excellent service to all patients, providers, internal and external customers. Communicates to Manager and IT Department regarding defects identified in the reporting systems or data base, suggests performance improvement opportunities and tracks through completion to insure revenue capture. Demonstrates excellent time management, attends and contributes to required meetings. Demonstrates the ability to train new staff or provide ongoing education and training to existing staff along with regularly performing quality reviews and including feedback on opportunities for improvement to the Risk Coding team. Additional duties as required. Must adhere to all of BMC's RESPECT behavioral standards (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Associates degree required, Bachelor's degree preferred CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Coding Certification from American Academy of Professional Coders (AAPC) or American Health Information Management Association (AHIMA) is required. Certification may include Certified Risk Adjustment Coder (CRC) or Certified Professional Coder (CPC) and/or Certified Clinical Documentation Specialist- Outpatient or Certified Documentation Expert Outpatient (CDEO) Certified Coding Specialist (CCS), or Certified Coding Specialist Physician-Based (CCS-P), or a Certified Coding Associate (CCA), or Risk Adjustment Coder (RAC), or Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA) required EXPERIENCE: Minimum of four (4) years progressive coding and/or coding leadership experience in Risk Adjustment Coding KNOWLEDGE AND SKILLS: Willing to work as a team - innovation and collaboration is a priority Experience with an Electronic Medical Record (EMR), EPIC preferred Knowledge of AHA coding guidelines and methodologies: HCC's and other RA methodologies, ICD-10-CM coding guidelines, Office of Inspector General (OIG) and Federal and State regulations Extensive knowledge of medical terminology, anatomy, and pathophysiology, pharmacology, and ancillary test results Strong organization and analytical thinking skills - detail oriented Proficient with Microsoft Office applications (Outlook, Word, Excel) Demonstrates critical thinking skills, able to assess, evaluate, and teach Self-motivated and able to work independently without close supervision Strong communication skills (interpersonal, verbal and written) Medical Record audits and review Familiarity with the external reporting aspects of healthcare Familiarity with the business aspects of healthcare, including prospective payment systems Proficient with computer applications (MS Office etc.), Excellent data entry skills Strong knowledge of health records, computerized billing and charging systems, Microsoft applications, data integrity, and processing techniques required. Excellent organizational skills, including ability to multi-task, prioritize essential tasks, follow-through and meet timelines. Ability to work with accuracy and attention to detail Ability to solve problems appropriately using job knowledge and current policies/procedures. Ability to work cooperatively with members of the healthcare delivery team and staff, ability to handle frequent interruptions and adapt to changes in workload and work schedule and to respond quickly to urgent requests. Must be able to maintain strict confidentiality of all personal/health sensitive information and ensure compliance of HIPAA rules and regulations. Compensation Range: $72,500.00- $105,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. Job Summary Summary This part-time position reports to the Associate Director of Brain Health and is responsible for performing clinical assessments and interventions as needed for Home Base patients in the Brain Health Program. The Clinical Social Worker Senior provides support to those who are dedicated to patient and family-centered care that values personal self-determination, are skilled at managing multiple priorities at once, and engaging in creative, compassionate, and ethical problem-solving. As a member of a multidisciplinary health team, they perform comprehensive assessments and develop treatment plans that integrate the medical, social, and resource issues that impact individual patients, families, and at-risk populations. They work collaboratively with all healthcare team members to develop and implement treatment plans that support patient-centered plans of care for both individual patients and the medical community. Does this position require Patient Care? Yes Essential Functions * Provides psychosocial assessments in clinical evaluations of patients in the Brain Health program * Formulates biopsychosocial assessment, disposition and treatment plans where appropriate. * Provides mandated assessments when abuse is suspected (child, disabled adult, elder) and specialized safety assessment when violence is suspected Plan discharge from care facility to home or other care facility. * Collaborates with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. * Performs psychological record reviews in timely manner for patients in the Brain Health programs, including ComBHaT, 2-day evaluation and Special Operations Forces in the Intensive Clinical Program. * Documents timely and relevant information in patient electronic medical record and Home Base database * May provide direct clinical services to Veterans and/or family members, which may include group or individual therapy. * May provide psychoeducation regarding PTSD, TBI, and related conditions to Veteran patients and family members as clinically appropriate within the context of the Intake and triage duties May assist with crisis intervention and management. * Provide coverage for social work responsibilities in Outpatient Clinic as needed. * For LICSWs: provide clinical supervision to LC-level and/or MSW students as needed * Prepares and maintains all pertinent records, statistics, and progress notes. Qualifications Education Master's Degree Social Work required or Master's Degree Mental Health & Behavioral Medicine required Can this role accept experience in lieu of a degree? No Licenses and Credentials Licensed Independent Clinical Social Worker [LICSW - State License] Experience Clinical Social Worker II - Clinical Experience in a medical setting 2-3 years required Senior Social Worker - Clinical social work experience 3-5 years required Knowledge, Skills and Abilities * Demonstrates a mastery of a range of specialized clinical diagnoses and interventions. * Conducts clinically competent complex and high-risk assessments, treatment plans and interventions. * Demonstrates mastery in problem solving abilities, conflict resolution, efficiency, and communication skills. * Formulates advanced psychosocial assessments and treatment plans. * Supports other staff in developing assessments and plans in complex cases. * Demonstrates advanced clinical judgment and innovation in advocating for clients. * Demonstrates advanced working knowledge of internal and external resources and refers appropriately. * Demonstrate ability to identify problems in order of urgency and initiate treatment plans towards timely solutions and appropriate time management skills. * Demonstrates the ability to articulate SW clinical perspective in team meetings, effectively collaborates with the interdisciplinary team to comprehensively problem solve and optimize a plan of care. * Escalates to Social Work leadership all operational issues and high risk and complex cases. * May provide clinical supervision based on department need (MSW students and/or social work staff). * Seeks opportunities in the department and hospital or may be asked by SW leadership to participate in initiatives, projects, quality reviews, and committees and participates in these at an entity and Enterprise level. * Creates content for skill-based groups. * Promotes timely and concise collaboration among all disciplines and outside stakeholders to enhance patient care (including but not limited to, Ethics Committee, SDoH Committee, Office of General Counsel, Case Management department, etc.). Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $69,596.80 - $101,202.40/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Contract Specialist is responsible for the lifecycle management of low to moderate risk vendor goods and services agreements, maintains applicable contract records, correspondence, and files, and monitors contracts for expiration taking action to amend, extend, or close-out as appropriate. Position: Contracts Specialist Department: Supply Chair Corp Procurement Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Handles routine or standard form contract agreements and related documentation in accordance with established contract policies and procedures; executes low to moderate risk contracts. Able to negotiate basic business terms in accordance with prescribed templates and guidelines. Reviews solicitations and prepares routine response for proposals, bids, and contract modifications. May prepare basic requests for proposal, information or quotation as directed. Prepares and administers routine correspondence, negotiation memoranda, and contract documentation to ensure timely and coordinated submittal. Prepares, organizes and maintains contract records and files to ensure business continuity and optimization of the contract lifecycle management and ERP systems. Documents contract performance and compliance where required, escalates non-conformance to leadership for follow up. Communicates contract policy and practice to internal business teams; ensures contract review, approval and execution in accordance with guidelines and policies. Assists internal or external business teams on issues and developments relative to assigned contracts. Coordinates with Supply Chain and Accounts Payable teams to rectify pricing discrepancies; ensures accurate and timely processing of vendor payments utilizing purchase orders. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Bachelor's degree or equivalent education and experience preferred CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Certification from National Contract Management Association (NCMA) or International Association for Contract and Commercial Management (IACCM) or similar credential preferred. EXPERIENCE: 1-3 years related business or contract experience KNOWLEDGE, SKILLS & ABILITIES (KSA): Strong written and verbal communication skills; detail oriented in all notes and documentation. Intermediate to advanced skill in use of Microsoft products including Word, Excel, PowerPoint, Forms, etc. Proficient using contract lifecycle management and ERP systems. Basic analytical skills necessary to make sound recommendations based on data. Able to develop accurate and precise summary information. Compensation Range: $50,500.00- $73,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.