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Patient Access Associate jobs at University of Virginia

- 31 jobs
  • Patient Access Specialist - Revenue Cycle Pipeline

    University of Virginia 4.5company rating

    Patient access associate job at University of Virginia

    $3,500.00 sign-on bonus with a 2 year commitment to UVA. Performs Patient Access functions of a specialized nature through the application and interpretation of policies and procedures and requiring the use of independent judgment in a medical setting. This includes mastery of registration insurance scheduling and billing/POS collections (OLJ) in multiple locations which include varying clinical demands as well as registration criteria. Additionally Patient Access Specialists are the first line of dialogue about Financial Assistance through financial screening. Offer financial screening with a mini screening at registration and refer to the Financial Coordinators for financial counseling support and screening. + Demonstrates exceptional customer service both for in-person and telephone activities. + Demonstrates expected behaviors applicable to the Medical Center and Revenue Cycle access systems and policies procedures and guidelines. + Receives funds issues receipts balances cash journals and makes deposits. + Maintains current working knowledge; adheres to Revenue Cycle policies and procedures; performs problem-solving activities. + Performs area-specific support activities. + Demonstrates engagement in the work team and goals of the Revenue Cycle. + In addition to the above job responsibilities, other duties may be assigned. MINIMUM REQUIREMENTS Education: High School Graduate or Equivalent. Experience: No experience required. Licensure: None required. ** APPLICANTS MUST SUBMIT RESUME WITH APPLICATION ** PHYSICAL DEMANDS This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. Position Compensation Range: $13.38 - $26.76 Hourly **Benefits** + Comprehensive Benefits Package: Medical, Dental, and Vision Insurance + Paid Time Off, Long-term and Short-term Disability, Retirement Savings + Health Saving Plans, and Flexible Spending Accounts + Certification and education support + Generous Paid Time Off UVA Health (***************************************** is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide (*********************************************************************************************** rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's (**************************************** is named by 2023-2024 U.S. News & World Report (***************************************************************************************************** as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. _The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click_ here (************************************************************************** _to read more about UVA's commitment to non-discrimination and equal opportunity employment._
    $13.4-26.8 hourly 60d+ ago
  • Patient Access Specialist - Wage

    University of Virginia 4.5company rating

    Patient access associate job at University of Virginia

    Performs Patient Access functions of a specialized nature through the application and interpretation of policies and procedures and requiring the use of independent judgment in a medical setting. This includes mastery of registration insurance scheduling and billing/POS collections (OLJ) in multiple locations which include varying clinical demands as well as registration criteria. Additionally Patient Access Specialists are the first line of dialogue about Financial Assistance through financial screening ; Offer financial screening with a mini screening at registration and refer to the Financial Coordinators for financial counseling support and screening. + Demonstrates exceptional customer service both for in-person and telephone activities. + Demonstrates expected behaviors applicable to the Medical Center and Revenue Cycle access systems and policiesprocedures and guidelines. + Receives funds issues receipts balances cash journals and makes deposits. + Maintains current working knowledge; adheres to Revenue Cycle policies and procedures; performs problem- solving activities. + Performs area-specific support activities. + Demonstrates engagement in the work team and goals of the Revenue Cycle. + In addition to the above job responsibilities, other duties may be assigned. MINIMUM REQUIREMENTS Education: High School Graduate or Equivalent. Experience: No experience required. Licensure: None required. PHYSICAL DEMANDS This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. Position Compensation Range: $13.38 - $26.76 Hourly UVA Health (***************************************** is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide (*********************************************************************************************** rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's (**************************************** is named by 2023-2024 U.S. News & World Report (***************************************************************************************************** as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. _The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click_ here (************************************************************************** _to read more about UVA's commitment to non-discrimination and equal opportunity employment._
    $13.4-26.8 hourly 60d+ ago
  • Access Coordinator (Remote)

    Northwestern University 4.6company rating

    Evanston, IL jobs

    Department: AccessibleNU Salary/Grade: EXS/6 The Access Coordinator position serves as a subject matter expert on the academic and on-campus housing ADA reasonable accommodation request process for students. The Access Coordinator role is a remote position. Utilizing a thorough and timely process, daily functions include meeting with students with disabilities, reviewing medical and supplemental documentation, evaluating and determining requests for accommodations, and creating and maintaining case notes. The role collaborates with other ANU staff, coordinates with faculty, academic department leaders, and other campus liaisons, and leads campus trainings and outreach events. The Access Coordinator position ensures institutional compliance with federal, state, and local disability regulations. Pay Range: The salary range for the AccessibleNU Access Coordinator position is $68,500 - $70,000 depending on experience, skills, and internal equity. About AccessibleNU: AccessibleNU (ANU) is responsible for the academic and on-campus housing accommodation determination and coordination process for students with disabilities. Northwestern University recognizes disability as an essential aspect of our campus, and as such, we actively collaborate with faculty, staff, and students to achieve access goals. Mission: AccessibleNU supports and empowers students with disabilities by collaborating with the Northwestern community to ensure full participation in the academic learning environment. Principal Accountabilities: * Maintains a full caseload of students and provides ongoing support for undergraduate, graduate, professional, and online students. * Reviews and processes incoming accommodation requests, ensuring a prompt, thorough, and equitable response to each request: * Interprets disability documentation including medical, educational, and/or psychological assessments. Conducts accommodation meetings to gather additional information. Cross-analysis to determine reasonable accommodations. * Ensures accommodation determinations align with ANU process and procedures, the Americans with Disabilities Act (as amended), Sections 504 and 508 of the Rehabilitation Act, state and local disability regulations, the Fair Housing Act, relevant caselaw and legal guidance, and University policies and procedures. * Generates creative and practical solutions to address current and emerging needs, including accommodations for students in off-site placements such as clinical settings, internships, practicums, and experiential learning environments. * Uses office database (AIM) to maintain student files including: sending accommodation emails, maintaining confidential documentation, scheduling appointments, case noting, and documenting communications with students and university personnel regarding the accommodation process. * Engages with faculty, academic department leaders, and staff to facilitate difficult conversations and coordinate and implement complex accommodations (e.g. flexibility with attendance and deadlines, classroom relocation, furniture placement, clinical arrangements, qualifying exam accommodations, adjustments to program requirements, etc.) while upholding essential course and programmatic requirements and/or technical standards. * Provides consultation services, information meetings, presentations, trainings, outreach events, and programming with respect to University disability accommodation processes, definitions, perspectives, implications, applications of professional research, and local, state, and federal laws as requested. * Participates in developing and implementing strategic planning goals, objectives, and assessments as requested. * Participates, leads, and attends AccessibleNU or University based working groups, committees, events, or other division-wide activities as requested. * Performs back-up functions such as front desk duties and test proctoring/coordinating. * Assists ANU leadership team with overall unit functional areas. * Will perform other duties as assigned. Minimum Qualifications: Education and Experience: * Bachelor's degree in higher education administration, rehabilitation counseling, social work, psychology, or related field * Minimum of one (1) year related experience in the postsecondary environment, working directly with students with various disabilities; similar experience with students outside the postsecondary setting and/or a combination of training and experience may be considered * Knowledge of the ADAAA, Section 504, Section 508 and its application to accommodation determination * Familiarity with the complexities of medical documentation and its alignment with accommodation determination, including the interpretation of test results such as the WAIS, Woodcock Johnson, and other diagnostics within the DSM-V. Skills: * Ability to problem solve, collaborate, mediate conflict, and negotiate in challenging situations * Highly developed facilitation skills to foster a welcoming environment for students * Highly developed communication skills to build and promote collaborative partnerships with faculty and administration * Ability to adapt to and openness to change * Ability to independently manage time in a fast-paced environment * Ability to exercise independent judgement related to the impact of the disability, how it relates to classroom and housing access, and the legal aspects involved * Ability to work both independently and in team settings Preferred Qualifications: * Master's degree in higher education administration, rehabilitation counseling, social work, psychology, or related field * Prior case management work with undergraduate, graduate, professional, and online students with disabilities * Proficiency with a range of assistive technologies and adaptive equipment and their application * Demonstrated experience determining clinical and/or offsite accommodations using programmatic technical standards * Working Conditions: The Access Coordinator role is a remote position. Employees must have access to reliable internet. Note: Access Coordinators who are local to the Chicagoland area are required to come to the Evanston or Chicago campus on occasion for division and office events and meetings, on-boarding and trainings, presentations, and accommodation coordination. Will require limited evening and weekend availability. Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process. #LI-GY1
    $68.5k-70k yearly 12d ago
  • Patient Financial Clearance Representative - One Capital Square - Remote

    Virginia Commonwealth University Health System 4.6company rating

    Richmond, VA jobs

    The Patient Fin Clearance Rep is responsible for the entire scope of financial clearance activities for assigned patients before the scheduled appointment date. Financial clearance includes, but is not limited to, confirming completeness of patient registration data, verifying insurance eligibility, confirming health plan benefits, procuring PCP referrals and health plan authorizations, calculating/ collecting patient liability estimate, restricting/redirecting out of network patient, and communicating patient financial responsibility. The Patient Fin Clearance Rep ensures patient financial responsibility is communicated with consistency, clarity and transparency to ensure patients understand the cost of services they receive, their insurance coverage and limitations, and their individual responsibility. Successful performance of job duties directly impacts health system goals of streamlining clinical operation work flows as well as improving revenue cycle operations and financial performance. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum three (3) years of previous experience in a health care setting to include: Experience in commercial, managed care and governmental health insurance plans and One (1) year experience in insurance plan authorization and referral requirements; or Medical billing Previous experience using a personal computer and various software applications, including Microsoft, e-mail, etc. Strong customer service skills and patients/customers centered focus in a positive manner in all situations Experience PREFERRED: Previous experience using GE-IDX Patient Registration or other medical billing/registration system Previous experience in ICD and CPT coding Previous experience using medical terminology Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Post high school education in healthcare or medical billing coursework Independent action(s) required: Collects and updates patient demographic and insurance plan information Verifies insurance plan eligibility and benefits using multiple system and web-based tools, as well as calling payer and patient as necessary Calculates out-of-pocket liability and collects required deposits, co-pays, deductibles and outstanding balances from patient prior to service Refers patients to financial counselors when assistance needed to identify alternate payer source or establish payment plan Contacts in-house and community primary care physicians to secure PCP referral for consult and treatment as required by health plan Contacts health plan to secure prior authorization for procedures/testing as required by health plan Coordinates peer-to-peer review between VCUHS physicians and health plan medical directors to secure prior authorization for services Prepares all forms required to obtain payment from third party payer for services Determines when appropriate to apply additions/revisions to patient account and current visit Maintains thorough knowledge of commercial, managed care and governmental health care plans Maintains thorough knowledge of insurance plan authorization and referral requirements Supervisory responsibilities (if applicable): N/A Additional position requirements: May require work hours to periodically extend to 8:00 p.m. as necessary to resolve backlog or to contact patients for registration data. Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical - Lifting 20-50 lbs. Activities: Prolonged sitting, Reaching (overhead, extensive, repetitive), Repetitive motion, Other: Prolong PC/keyboard usage Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking, Other: Concentrate/Focus Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $28k-31k yearly est. Auto-Apply 6d ago
  • Patient Financial Clearance Representative - One Capital Square - Remote

    Virginia Commonwealth University Health System 4.6company rating

    Richmond, VA jobs

    The Patient Fin Clearance Rep is responsible for the entire scope of financial clearance activities for assigned patients before the scheduled appointment date. Financial clearance includes, but is not limited to, confirming completeness of patient registration data, verifying insurance eligibility, confirming health plan benefits, procuring PCP referrals and health plan authorizations, calculating/ collecting patient liability estimate, restricting/redirecting out of network patient, and communicating patient financial responsibility. The Patient Fin Clearance Rep ensures patient financial responsibility is communicated with consistency, clarity and transparency to ensure patients understand the cost of services they receive, their insurance coverage and limitations, and their individual responsibility. Successful performance of job duties directly impacts health system goals of streamlining clinical operation work flows as well as improving revenue cycle operations and financial performance. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum three (3) years of previous experience in a health care setting to include: Experience in commercial, managed care and governmental health insurance plans and One (1) year experience in insurance plan authorization and referral requirements; or Medical billing Previous experience using a personal computer and various software applications, including Microsoft, e-mail, etc. Strong customer service skills and patients/customers centered focus in a positive manner in all situations Experience PREFERRED: Previous experience using GE-IDX Patient Registration or other medical billing/registration system Previous experience in ICD and CPT coding Previous experience using medical terminology Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Post high school education in healthcare or medical billing coursework Independent action(s) required: Collects and updates patient demographic and insurance plan information Verifies insurance plan eligibility and benefits using multiple system and web-based tools, as well as calling payer and patient as necessary Calculates out-of-pocket liability and collects required deposits, co-pays, deductibles and outstanding balances from patient prior to service Refers patients to financial counselors when assistance needed to identify alternate payer source or establish payment plan Contacts in-house and community primary care physicians to secure PCP referral for consult and treatment as required by health plan Contacts health plan to secure prior authorization for procedures/testing as required by health plan Coordinates peer-to-peer review between VCUHS physicians and health plan medical directors to secure prior authorization for services Prepares all forms required to obtain payment from third party payer for services Determines when appropriate to apply additions/revisions to patient account and current visit Maintains thorough knowledge of commercial, managed care and governmental health care plans Maintains thorough knowledge of insurance plan authorization and referral requirements Supervisory responsibilities (if applicable): N/A Additional position requirements: May require work hours to periodically extend to 8:00 p.m. as necessary to resolve backlog or to contact patients for registration data. Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical - Lifting 20-50 lbs. Activities: Prolonged sitting, Reaching (overhead, extensive, repetitive), Repetitive motion, Other: Prolong PC/keyboard usage Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking, Other: Concentrate/Focus Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $28k-31k yearly est. Auto-Apply 25d ago
  • Patient Financial Clearance Representative - Adult Outpatient Pavilion - Hybrid

    Virginia Commonwealth University Health System 4.6company rating

    Richmond, VA jobs

    The Patient Fin Clearance Rep is responsible for the entire scope of financial clearance activities for assigned patients before the scheduled appointment date. Financial clearance includes, but is not limited to, confirming completeness of patient registration data, verifying insurance eligibility, confirming health plan benefits, procuring PCP referrals and health plan authorizations, calculating/ collecting patient liability estimate, restricting/redirecting out of network patient, and communicating patient financial responsibility. The Patient Fin Clearance Rep ensures patient financial responsibility is communicated with consistency, clarity and transparency to ensure patients understand the cost of services they receive, their insurance coverage and limitations, and their individual responsibility. Successful performance of job duties directly impacts health system goals of streamlining clinical operation work flows as well as improving revenue cycle operations and financial performance. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum three (3) years of previous experience in a health care setting to include: Experience in commercial, managed care and governmental health insurance plans and One (1) year experience in insurance plan authorization and referral requirements; or Medical billing Previous experience using a personal computer and various software applications, including Microsoft, e-mail, etc. Strong customer service skills and patients/customers centered focus in a positive manner in all situations Experience PREFERRED: Previous experience using GE-IDX Patient Registration or other medical billing/registration system Previous experience in ICD and CPT coding Previous experience using medical terminology Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Post high school education in healthcare or medical billing coursework Independent action(s) required: Collects and updates patient demographic and insurance plan information Verifies insurance plan eligibility and benefits using multiple system and web-based tools, as well as calling payer and patient as necessary Calculates out-of-pocket liability and collects required deposits, co-pays, deductibles and outstanding balances from patient prior to service Refers patients to financial counselors when assistance needed to identify alternate payer source or establish payment plan Contacts in-house and community primary care physicians to secure PCP referral for consult and treatment as required by health plan Contacts health plan to secure prior authorization for procedures/testing as required by health plan Coordinates peer-to-peer review between VCUHS physicians and health plan medical directors to secure prior authorization for services Prepares all forms required to obtain payment from third party payer for services Determines when appropriate to apply additions/revisions to patient account and current visit Maintains thorough knowledge of commercial, managed care and governmental health care plans Maintains thorough knowledge of insurance plan authorization and referral requirements Supervisory responsibilities (if applicable): N/A Additional position requirements: May require work hours to periodically extend to 8:00 p.m. as necessary to resolve backlog or to contact patients for registration data. Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical - Lifting 20-50 lbs. Activities: Prolonged sitting, Reaching (overhead, extensive, repetitive), Repetitive motion, Other: Prolong PC/keyboard usage Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking, Other: Concentrate/Focus Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change Rotating EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $28k-31k yearly est. Auto-Apply 60d+ ago
  • Patient Access Representative Senior - Fredericksburg Snowden Adult Surgery - Days

    Virginia Commonwealth University Health System 4.6company rating

    Richmond, VA jobs

    $1,000 Sign On Bonus for offers accepted by February 28, 2026. Terms and Conditions apply The Patient Access Senior Representative demonstrates strong customer service orientation while handling all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. The Patient Access Senior Representative greet patients; secure the appropriate patient information; ensure that registration data is correct and accurate; validate insurance eligibility, enter information into appropriate systems and collects co-pay (if applicable), and assist with financial counseling and financial clearance, as necessary. This role performs all aspects of the Patient Access Rep position as needed. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of one (1) year of previous patient scheduling/registration work experience in a healthcare setting. Strong customer service skills and patient/customer centered focus in positive manner in all situations. Experience PREFERRED: N/A Education/training REQUIRED: High school diploma or equivalent Education/training PREFERRED: Associates or Bachelor's Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program Independent action(s) required: Able to cross cover all Patient access functions within the department and/or clinic. Functions in a self-directed manner to accomplish routine activities. Responsible for orienting and training new hires to service area. Notifies supervisor, immediately, of issues involving violation of VCUHS policies or procedures. Job duties may include the access to and/or contact with medications and related supplies. Supervisory responsibilities (if applicable): Provides training, mentorship, and assists in onboarding of new members on the team. Additional position requirements: Depending on the assigned area, may be required to work off-shifts and/or weekend and holidays. May be considered part of essential staffing, depending on the assigned area. Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Activities: Prolonged sitting, Walking (distance) Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $25k-29k yearly est. Auto-Apply 6d ago
  • Patient Access Representative - Short Pump Pavilion - Days

    Virginia Commonwealth University Health System 4.6company rating

    Richmond, VA jobs

    $1,000 Sign On Bonus for offers accepted by February 28, 2026. Terms and Conditions apply The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes and maintains an environmental control plan, coordinates materials management for the department, assists in monitoring clinic activities and provides supervision of clerical activities. The Patient Access Representative handles all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. This position also secures the appropriate patient information; ensures that registration data is correct and accurate; validates insurance eligibility, enters information into appropriate systems and collects co-pay (if applicable), and assists with financial counseling and financial clearance, as necessary. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Previous experience with computers, Microsoft Office software and navigating the Internet. Previous experience keyboarding with the ability to type 40 words per minute. Experience PREFERRED: Work experience with medical insurance, HMO, managed care, electronic medical billing/order entry/registration systems, and appointment scheduling. Previous work experience in a healthcare setting and knowledge of medical terminology. Education/training REQUIRED: High school graduate or GED Education/training PREFERRED: Associate's or Bachelor's Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program. Independent action(s) required: Able to perform daily activities with minimal supervision: being self directed in the accomplishment of routine activities. Issues that involve violation of VCUHS policy or procedures that involve conflicts of a sensitive nature, or that would be considered unusual in nature are to be brought to the attention of the clinical coordinator or designee promptly as would be warranted by the immediacy of the issue. Performs daily activities with minimal supervision. Notifies supervisor of issues involving violation of VCUHS policies or procedures. Functions in a self-directed manner to accomplishments of routine activities. Supervisory responsibilities (if applicable): N/A Additional position requirements: Depending on assignment, may be required to work off-shifts and/or weekend and holidays. Incumbents may be considered essential depending on departmental assignment. Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Lifting 50-100 lbs. Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive) Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $25k-29k yearly est. Auto-Apply 13d ago
  • Trauma Registrar - Rotating

    Virginia Commonwealth University Health System 4.6company rating

    Richmond, VA jobs

    The Trauma/Surgery Registrar supports the VCU Health System's adult or pediatric Trauma and Surgical Programs and organizational requirements for verification as Level 1 Trauma/Surgery Center by the Commonwealth of Virginia and the American College of Surgeons by maintaining a registry database. This includes identification of cases for inclusion into the registry database, abstraction of data from various sources including the electronic medical record, prehospital databases, and other data sources. The Trauma/Surgery Registrar assigns ICD-10 diagnosis codes and other specialized coding (including Abbreviated Injury (AIS) Scores) to procedures, comorbidities and complications according to methodologies and coding rules. This position performs on-going daily chart reviews on all patients and enters data into the Registry. The Trauma/Surgery Registrar reports complications and quality issues to the Supervisor. The Trauma/Surgery Registrar ensures adherence to data management protocols set forth to ensure accurate and timely reporting of data to the organization and regulatory agencies. The Trauma/Surgery Registrar assists with performance improvement activities. Licensure, Certification, or Registration Requirements for Hire: Certified Professional Coder (CPC); Certified Coding Specialist (CCS); or equivalent coding certification or Registered Health Information Technician (RHIT) preferred Licensure, Certification, or Registration Requirements for continued employment: Certification by the Association for the Advancement of Automotive Medicine as an Abbreviated Injury Scale Specialist (CAISS) within 18 months of hire is required for Trauma Registrars or Certified Professional Coder (CPC), Certified Coding Specialist (CSS), or other equivalent coding certification within 18 months of hire is required for Surgery Registrars Experience REQUIRED: One (1) year work experience in registry data abstraction/coding, or two (2) years of experience in medical data abstraction/coding Proficiency with MS Office software including email, MS-Word, and MS-Excel Experience PREFERRED: Experience in trauma or surgery registry abstraction/coding depending on job assignment Expert skills using Windows-based software (word processing, spreadsheet, databases) Abstracting experience using current requirements by state and national regulatory bodies Experience with medical terminology and acronyms related to diagnosis, procedures, complications and comorbid conditions Experience with accurate and timely data entry and verification to maintain high standards of data quality control Education/training REQUIRED: (Note: work experience may be considered in lieu of credentials not required by law with HR approval.Work experience must be specific to role) Associate's Degree in any field that includes two semesters of medical terminology and Anatomy/Physiology, or in medical records coding from an accredited program Education/training PREFERRED: Completion of ICD-10 coding courses Independent action(s) required: Performs daily chart reviews on specific patients. Assigns ICD-10 and other specialized codes and enters data into the registry. Interprets medical information. The Registrar is assigned patients of basic to moderate complexity including patients with multiple complications, including deaths. Supervisory responsibilities (if applicable): N/A Additional position requirements: Must be willing and able to work evenings and weekends when necessary based on case volumes and state/national verification site surveys. Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical Lifting less than 20 lbs. Activities: Prolonged sitting,Repetitive motion Keyboarding, Mouse Mental/Sensory:Strong recall,Reasoning,Problem solving,Hearing,Speak clearly,Write legibly,Reading,Logical thinking Emotional: Fast pace environment, Steady pace, Able to adapt to frequent change Rotating EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Birth Registrar - Labor & Delivery - Weekends

    Virginia Commonwealth University Health System 4.6company rating

    Richmond, VA jobs

    Friday, Saturday & Sunday 7:00am - 7:00pm) The Birth Registrar manages the birth certificate process for all live births which occur in the facility along with any fetal deaths that occur on the unit as required by the Code of Virginia. Collect demographic and statistical data from worksheets & EPIC, and electronically submits to Vital Records. The Registrar researches each chart to ensure accuracy which meets with the requirements of NCHS/CDC. Monthly audits by the registrar are required and released to VDH relating to this documentation. Additional responsibilities: supports the DSS program to voluntarily acknowledge paternity for unmarried parents, educate these parents on their rights and responsibilities through interview, and audit such forms for accuracy to include notarization. Assists parents as needed in completing paternity papers. Reports all paternity documents weekly to the Virginia Paternity Establishment Program. Additionally, the registrar enrolls medical certifiers as the facility user administrator for fetal deaths to comply with requirements and deadlines set forth by VDH. Works with the decedent affairs department internally when a birth resulting in a death occurs on the unit. The Birth Registrar ensures that all reports (typed and submitted) are accurate based upon information obtained from worksheets and verified with the patient.. Notarizes all required documents. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment including CPR, etc.: BLS, Notary Public access Level and type of experience REQUIRED : N/A Level and type of experience PREFERRED: Six months relevant experience; understanding medical terminology is essential; completes and maintains training related to Live Birth, Fetal Death, and Death per the CODE of Virginia as well as NCHS/CDC Guidelines for Reporting required by VDH. Education/training REQUIRED: High School or GED Describe independent action(s) required: N/A Supervisory responsibilities (if applicable): N/A Additional position requirements such as shift rotations, weekends, environment, etc. Shifts are primarily day shifts and cover weekdays, weekends, and some holidays Required to obtain Notary Public access Physical: Lifting less than 20 lbs. Activities: Prolonged sitting, Repetitive motion, Keyboarding, Mouse Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Steady pace, Able to adapt to frequent change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $29k-36k yearly est. Auto-Apply 25d ago
  • Patient Concierge Representative - Adult Outpatient Pavilion - Days

    Virginia Commonwealth University Health System 4.6company rating

    Richmond, VA jobs

    The Patient Concierge Representative coordinates and schedule appointments and be a primary point of contact for patients with initial consults/appointments, treatment plans (i.e. infusion, outpatient diagnostic services) for multiple locations and multiple services to include the following: Reviews whether medical records are received, appointment lists or scanned documents are in order to ensure that all documents are available to support complete and thorough evaluation. Interfaces with nursing staff regarding appropriateness of appointment and obtains preauthorization as required. Monitors patient cancellations for appointments, processes cancellations in a timely manner, and where appropriate, utilizes wait lists to offer improved access to the clinics for new and established patients. Provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. Schedules or reschedules initial consults/appointments, as appropriate, for multiple locations. Performs all aspects of the Patient Access Rep position, as needed. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of two (2) years of previous patient scheduling/registration work experience in a healthcare setting Strong customer service skills and patient/customer centered focus in positive manner in all situations Experience PREFERRED: Three (3) years' work experience with medical insurance, HMO, managed care, GE/IDX, Cerner order entry; appointment scheduling and medical terminology Education/training REQUIRED: High school graduate or equivalent Education/training PREFERRED: Associates or Bachelor's Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field Independent action(s) required: Performs daily activities with minimal supervision. Functions in a self-directed manner to accomplish routine activities. Notifies management, immediately, of issues involving violation of VCUHS policies or procedures. Supervisory responsibilities (if applicable): N/A Additional position requirements: N/A Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting 50-100 lbs. Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive), Repetitive motion Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $28k-31k yearly est. Auto-Apply 21d ago
  • Patient Financial Clearance Rep - Adult Outpatient Pavilion - Infusion Services

    Virginia Commonwealth University Health System 4.6company rating

    Richmond, VA jobs

    The Patient Fin Clearance Rep is responsible for the entire scope of financial clearance activities for assigned patients before the scheduled appointment date. Financial clearance includes, but is not limited to, confirming completeness of patient registration data, verifying insurance eligibility, confirming health plan benefits, procuring PCP referrals and health plan authorizations, calculating/ collecting patient liability estimate, restricting/redirecting out of network patient, and communicating patient financial responsibility. The Patient Fin Clearance Rep ensures patient financial responsibility is communicated with consistency, clarity and transparency to ensure patients understand the cost of services they receive, their insurance coverage and limitations, and their individual responsibility. Successful performance of job duties directly impacts health system goals of streamlining clinical operation work flows as well as improving revenue cycle operations and financial performance. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum three (3) years of previous experience in a health care setting to include: Experience in commercial, managed care and governmental health insurance plans and One (1) year experience in insurance plan authorization and referral requirements; or Medical billing Previous experience using a personal computer and various software applications, including Microsoft, e-mail, etc. Strong customer service skills and patients/customers centered focus in a positive manner in all situations Experience PREFERRED: Previous experience using GE-IDX Patient Registration or other medical billing/registration system Previous experience in ICD and CPT coding Previous experience using medical terminology Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Post high school education in healthcare or medical billing coursework Independent action(s) required: Collects and updates patient demographic and insurance plan information Verifies insurance plan eligibility and benefits using multiple system and web-based tools, as well as calling payer and patient as necessary Calculates out-of-pocket liability and collects required deposits, co-pays, deductibles and outstanding balances from patient prior to service Refers patients to financial counselors when assistance needed to identify alternate payer source or establish payment plan Contacts in-house and community primary care physicians to secure PCP referral for consult and treatment as required by health plan Contacts health plan to secure prior authorization for procedures/testing as required by health plan Coordinates peer-to-peer review between VCUHS physicians and health plan medical directors to secure prior authorization for services Prepares all forms required to obtain payment from third party payer for services Determines when appropriate to apply additions/revisions to patient account and current visit Maintains thorough knowledge of commercial, managed care and governmental health care plans Maintains thorough knowledge of insurance plan authorization and referral requirements Supervisory responsibilities (if applicable): N/A Additional position requirements: May require work hours to periodically extend to 8:00 p.m. as necessary to resolve backlog or to contact patients for registration data. Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical - Lifting 20-50 lbs. Activities: Prolonged sitting, Reaching (overhead, extensive, repetitive), Repetitive motion, Other: Prolong PC/keyboard usage Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking, Other: Concentrate/Focus Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $28k-31k yearly est. Auto-Apply 19d ago
  • Patient Surgery Scheduling Coordinator

    Virginia Commonwealth University Health System 4.6company rating

    Richmond, VA jobs

    Patient Surgery Scheduling Coordinator, Department of Otolaryngology We are seeking a detail-oriented and highly organized Patient Surgery Scheduling Coordinator to join our dynamic Department of Otolaryngology. In this crucial role, you will be the primary point of contact for patients and physicians, ensuring a seamless and efficient process for all surgical procedures across diverse subspecialties. Key Responsibilities include coordinating and scheduling surgical procedures for multiple faculty physicians across various facilities, managing complex calendars, optimizing operating room block time utilization, prior Authorization and insurance verification and collaborating closely with surgeons, nursing staff, and billing departments to ensure smooth patient flow, resolve scheduling conflicts, and facilitate timely communication. The Surgery Scheduling Coordinator coordinates and schedule appointments for surgeries and follow-up appointments for multiple physicians at multiple sites (VCUHS ACC, Main OR, Stony Point and Southside Regional). This job is responsible for preauthorization/precertification of all surgeries for assigned physicians at all patient locations. The Pt Surgery Scheduling Coordinator responds to all inquiries from patients, insurance carriers and PCP's by telephone and/ or written correspondence using quality customer service. This role works with department billing staff to investigate all denials, and with assistance from providers, resubmits appeals as necessary. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of two (2) years experience in a medical office/acute care setting to include the use of medical terminology, customer service and appointment scheduling Minimum of three (3) years experience with third party medical insurance, HMO and managed care Experience PREFERRED: Four (4) years previous experience in surgery scheduling Previous experience with CPT and ICD-9 coding for medical claims processing Work experience using electronic medical billing/order entry/registration systems. Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Associate Degree in Business Management or closely related field from an accredited program Independent action(s) required: Maintains master schedules for each physician by scheduling surgery cases and managing departmental block time. Able to use judgment and critical thinking skills to ensure minimal disruption and optimal use of block time. Supervisory responsibilities (if applicable): N/A Additional position requirements: N/A Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting 20-50 lbs. Activities: Prolonged sitting Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $31k-38k yearly est. Auto-Apply 25d ago
  • Patient Flow Coordinator, Senior - One Call Center - Rotating

    Virginia Commonwealth University Health System 4.6company rating

    Richmond, VA jobs

    10,000 Sign On Bonus for offers accepted by February 28, 2026. Terms and Conditions apply The Patient Flow Coordinator Senior provides leadership oversight and acts as a resource to the One Call Center staff and to the organization in achieving safe and timely patient throughput. The Patient Flow Coordinator Senior facilitates patient flow, coordinates activities and communication for the VCU Health System in relation to patient movement both into, from, and throughout VCUMC, VCU Tappahannock, VCU Community Memorial and from ambulatory centers. This position monitors compliance of the policies and procedures governing patient placement and capacity management for all three VCU affiliate hospitals, EMTALA regulations, and pre-registration procedures. This position utilizes principles from high reliability organizations for positive outcomes. The Patient Flow Coordinator Senior (PFCS) assists Management in mentoring, educating and supporting co-workers and hospital operation leaders in support of these activities. The PFCS acts as a resource in decision making processes, assists Management with quality assurance, process improvement and other department projects necessary to department's function, supports Management in quality audits to identify opportunities for improvement, support Management in coaching and mentoring staff, and attends training, in-services, and team meetings as required. The PFCS consistently supports and anticipates the patient flow coordinators and the psych admissions representatives in critically thinking through problems/potential helping them to resolve issues in a timely manner and is cross trained to all duties within the department. The PFCS escalates concerns and communicates appropriately with Management as outlined in departmental policies/procedures. Essential Job functions: Provides operational support in coordinating patient flow throughout each VCU affiliated hospital based upon the clinical status of the patient, including patient triage, bed placement, and various transfer functions, in a timely and orderly manner to provide optimal level of care for all VCU affiliated hospital patients. Serves as a clinical resource for complex and difficult patient care situations as well as an administrative resource for complex bed assignments to the Patient flow coordinators, transfer agents, and psych intake representatives. Works with physicians, Nurse Managers, Hospital leaders, Clinical Coordinators, charge nurses, EVS, patient transportation, the Bed Management Specialist, and epidemiology to identify proactive strategies to address patient flow barriers. Supports the Patient Flow Coordinators, transfer agents, and Psych Admission Representatives in coordinating and triaging appropriate acceptance for all transfer referrals into VCUMC and facilitating bed placement by collaborating with Bed Management. Supports the Patient Flow Coordinators, transfer agents, and Psych Admission Representatives in coordinating and triaging outbound transfer referrals from all VCUHS affiliated hospitals including coordination of acceptance and transportation in partnership with the Lifecom. Supports in the management of psych intake referrals in partnership with the Psychiatric Admission Representatives. Supports all in- and outbound calls supported by Patient Flow Coordinators and transfer agents. Supports the Patient Flow Coordinators, transfer agents, and Psych Admission Representatives multi-function tasks for patient flow processes, transfers and transports to ensure continuity of care for VCUHS and the communities served. Supports the Patient Flow Coordinators in collaborating with admission physicians for all affiliate VCU hospitals in identifying an appropriate level of care for the patient based on admission criteria, understanding age-specific requirements and unit-based nursing competencies, when assessing the recommending bed placement. Provides operational support of the Patient Flow Coordinators and Psych Admission Representatives in pre-registration activities. Utilizes established criteria and clinical practice guidelines and collaboration with hospital leaders to support the Patient Flow Coordinators, transfer agents, and Psych Admission Representatives in monitoring the delivery of healthcare services and facilitating concurrent intervention when variances in bed management are identified. Additional position requirements such as shift rotations, weekends, environment, etc.: * This position works thirty-six (36) hours per week to include all shift rotations, to include some weekend & holiday hours, in the form of three (3) twelve (12) hour shifts. * Individual shift rotation and schedules are established by the department's Assistant Nurse Manager and Nurse Manager * Schedules, including shift rotation requirements and hours of work, may be adjusted to meet department needs. Patient Population: Demonstrates the knowledge and skills necessary to provide equitable care appropriate to the age of the patients served on their assigned unit. Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures. Neonates (0-4 weeks), Infant (1-12 months), Pediatrics (1-12 years), Adolescents (13-17 years), Adolescents (13-17 years), Adults (18-64 years), Geriatrics (65 years and older) Employment Qualifications: Required Education: Baccalaureate Degree in Nursing from an accredited School of Nursing. If no Baccalaureate Degree in Nursing, then a Master's Degree in Nursing or related field is required. Preferred Education: Master's Degree in Nursing or related field Licensure/Certification Required: Current RN licensure in Virginia or eligible compact BLS certification Licensure/Certification Preferred: N/A Minimum Qualifications: Required Qualifications: Five (5) years clinical experience in an acute care setting. Minimum of two (2) years leadership experience to include, but not limited to, precepting, charge nurse experience, leading projects/initiatives Other Knowledge, Skills and Abilities Required: Employee must complete 15 contact hours of Continuing Nursing Education during this evaluation cycle. Failure to achieve the required number of contact hours will result in the employee being ineligible to receive an overall performance rating above "Fully Meets". Cultural Responsiveness: Demonstrates a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. Other Knowledge, Skills and Abilities Preferred: Academic healthcare experience Clinical triage experience ICU, Operating Room/PACU, or ED experience Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. May have periods of constant interruptions Physical Requirements: Physical Demands: Lifting/ Carrying (0-50 lbs) Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards: Physical Requirements: Manual dexterity (eye/hand coordination); Perform shift work; Hear alarms/telephone/tape recorder; Repetitive arm/hand movements; Finger dexterity Mental/Sensory - Emotional: Mental/Sensory: Strong Recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical Thinking Emotional: Fast-paced environment, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change Rotating EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $28k-34k yearly est. Auto-Apply 33d ago
  • Patient Access Specialist - Revenue Cycle Pipeline

    University of Virginia 4.5company rating

    Patient access associate job at University of Virginia

    $3,500.00 sign-on bonus with a 2 year commitment to UVA. Performs Patient Access functions of a specialized nature through the application and interpretation of policies and procedures and requiring the use of independent judgment in a medical setting. This includes mastery of registration insurance scheduling and billing/POS collections (OLJ) in multiple locations which include varying clinical demands as well as registration criteria. Additionally Patient Access Specialists are the first line of dialogue about Financial Assistance through financial screening. Offer financial screening with a mini screening at registration and refer to the Financial Coordinators for financial counseling support and screening. * Demonstrates exceptional customer service both for in-person and telephone activities. * Demonstrates expected behaviors applicable to the Medical Center and Revenue Cycle access systems and policies procedures and guidelines. * Receives funds issues receipts balances cash journals and makes deposits. * Maintains current working knowledge; adheres to Revenue Cycle policies and procedures; performs problem-solving activities. * Performs area-specific support activities. * Demonstrates engagement in the work team and goals of the Revenue Cycle. * In addition to the above job responsibilities, other duties may be assigned. MINIMUM REQUIREMENTS Education: High School Graduate or Equivalent. Experience: No experience required. Licensure: None required. APPLICANTS MUST SUBMIT RESUME WITH APPLICATION PHYSICAL DEMANDS This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. Position Compensation Range: $13.38 - $26.76 Hourly Benefits * Comprehensive Benefits Package: Medical, Dental, and Vision Insurance * Paid Time Off, Long-term and Short-term Disability, Retirement Savings * Health Saving Plans, and Flexible Spending Accounts * Certification and education support * Generous Paid Time Off UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
    $13.4-26.8 hourly 60d+ ago
  • Patient Access Specialist - Wage

    University of Virginia 4.5company rating

    Patient access associate job at University of Virginia

    Performs Patient Access functions of a specialized nature through the application and interpretation of policies and procedures and requiring the use of independent judgment in a medical setting. This includes mastery of registration insurance scheduling and billing/POS collections (OLJ) in multiple locations which include varying clinical demands as well as registration criteria. Additionally Patient Access Specialists are the first line of dialogue about Financial Assistance through financial screening ; Offer financial screening with a mini screening at registration and refer to the Financial Coordinators for financial counseling support and screening. * Demonstrates exceptional customer service both for in-person and telephone activities. * Demonstrates expected behaviors applicable to the Medical Center and Revenue Cycle access systems and policiesprocedures and guidelines. * Receives funds issues receipts balances cash journals and makes deposits. * Maintains current working knowledge; adheres to Revenue Cycle policies and procedures; performs problem- solving activities. * Performs area-specific support activities. * Demonstrates engagement in the work team and goals of the Revenue Cycle. * In addition to the above job responsibilities, other duties may be assigned. MINIMUM REQUIREMENTS Education: High School Graduate or Equivalent. Experience: No experience required. Licensure: None required. PHYSICAL DEMANDS This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. Position Compensation Range: $13.38 - $26.76 Hourly UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
    $13.4-26.8 hourly 16d ago
  • Patient Access Specialist

    University of Virginia 4.5company rating

    Patient access associate job at University of Virginia

    Performs Patient Access functions of a specialized nature through the application and interpretation of policies and procedures and requiring the use of independent judgment in a medical setting. This includes mastery of registration insurance scheduling and billing/POS collections (OLJ) in multiple locations which include varying clinical demands as well as registration criteria. Additionally Patient Access Specialists are the first line of dialogue about Financial Assistance through financial screening. Offer financial screening with a mini screening at registration and refer to the Financial Coordinators for financial counseling support and screening. This position necessitates adaptability to a flexible schedule including weekends and holidays. This position involves registering patients at bedside in the Emergency Department; therefore, it requires walking and standing for extended periods. + Demonstrates exceptional customer service both for in-person and telephone activities. + Demonstrates expected behaviors applicable to the Medical Center and Revenue Cycle access systems and policies procedures and guidelines. + Receives funds issues receipts balances cash journals and makes deposits. + Maintains current working knowledge; adheres to Revenue Cycle policies and procedures; performs problem-solving activities. + Performs area-specific support activities. + Demonstrates engagement in the work team and goals of the Revenue Cycle. + In addition to the above job responsibilities, other duties may be assigned. MINIMUM REQUIREMENTS Education: High School Graduate or Equivalent. Experience: No experience required. Licensure: None required. PHYSICAL DEMANDS This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. Position Compensation Range: $13.38 - $26.76 Hourly **Benefits** + Comprehensive Benefits Package: Medical, Dental, and Vision Insurance + Paid Time Off, Long-term and Short-term Disability, Retirement Savings + Health Saving Plans, and Flexible Spending Accounts + Certification and education support + Generous Paid Time Off UVA Health (***************************************** is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide (*********************************************************************************************** rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's (**************************************** is named by 2023-2024 U.S. News & World Report (***************************************************************************************************** as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. _The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click_ here (************************************************************************** _to read more about UVA's commitment to non-discrimination and equal opportunity employment._
    $13.4-26.8 hourly 9d ago
  • Patient Access Specialist

    University of Virginia 4.5company rating

    Patient access associate job at University of Virginia

    Performs Patient Access functions of a specialized nature through the application and interpretation of policies and procedures and requiring the use of independent judgment in a medical setting. This includes mastery of registration insurance scheduling and billing/POS collections (OLJ) in multiple locations which include varying clinical demands as well as registration criteria. Additionally Patient Access Specialists are the first line of dialogue about Financial Assistance through financial screening. Offer financial screening with a mini screening at registration and refer to the Financial Coordinators for financial counseling support and screening. This position necessitates adaptability to a flexible schedule including weekends and holidays. This position involves registering patients at bedside in the Emergency Department; therefore, it requires walking and standing for extended periods. * Demonstrates exceptional customer service both for in-person and telephone activities. * Demonstrates expected behaviors applicable to the Medical Center and Revenue Cycle access systems and policies procedures and guidelines. * Receives funds issues receipts balances cash journals and makes deposits. * Maintains current working knowledge; adheres to Revenue Cycle policies and procedures; performs problem-solving activities. * Performs area-specific support activities. * Demonstrates engagement in the work team and goals of the Revenue Cycle. * In addition to the above job responsibilities, other duties may be assigned. MINIMUM REQUIREMENTS Education: High School Graduate or Equivalent. Experience: No experience required. Licensure: None required. PHYSICAL DEMANDS This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. Position Compensation Range: $13.38 - $26.76 Hourly Benefits * Comprehensive Benefits Package: Medical, Dental, and Vision Insurance * Paid Time Off, Long-term and Short-term Disability, Retirement Savings * Health Saving Plans, and Flexible Spending Accounts * Certification and education support * Generous Paid Time Off UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
    $13.4-26.8 hourly 7d ago
  • Access Associate Senior - Heart Clinical Support

    University of Virginia 4.5company rating

    Patient access associate job at University of Virginia

    These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. These roles are responsible for managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance. Patient access staff ensure that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience. The starting base rate for this role is $17.50/hr. Individual compensation will be determined by the selected candidate's previous work experience, education, and/or experience. Individual contributors who provide support to an organization, often in direct service, operational, technical or administrative functions. Spends majority of time in the delivery of support services or activities, typically under supervision. Opportunities for progression outside this career stream are typically limited without additional education or significant training and experience. Fully competent and productive individual contributor. Works under moderate supervision. Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures. Makes minor adjustments to working methods. Communicates information that requires explanation or interpretation. MINIMUM REQUIREMENTS Education: High School Graduate or Equivalent required. Associates degree preferred. Experience: 2 years relevant experience required. Access Associate fully cross-trained to cover multiple specialties will be considered in lieu of the 2 years relevant experience. Licensure: None required. PHYSICAL DEMANDS Job requires sitting for prolonged periods; Repetitive motion: (computer and mouse use). Proficient communicative skill across spoken, writing domains, adequate auditory and visual skills; Attention to detail and ability to write legibly and compose messages clearly and concisely. Position Compensation Range: $14.78 - $29.55 Hourly **Benefits** + Comprehensive Benefits Package: Medical, Dental, and Vision Insurance + Paid Time Off, Long-term and Short-term Disability, Retirement Savings + Health Saving Plans, and Flexible Spending Accounts + Certification and education support + Generous Paid Time Off UVA Health (***************************************** is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide (*********************************************************************************************** rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's (**************************************** is named by 2023-2024 U.S. News & World Report (***************************************************************************************************** as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. _The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click_ here (************************************************************************** _to read more about UVA's commitment to non-discrimination and equal opportunity employment._
    $14.8-29.6 hourly 41d ago
  • Access Associate Senior - Heart Clinical Support

    University of Virginia 4.5company rating

    Patient access associate job at University of Virginia

    These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. These roles are responsible for managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance. Patient access staff ensure that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience. The starting base rate for this role is $17.50/hr. Individual compensation will be determined by the selected candidate's previous work experience, education, and/or experience. Individual contributors who provide support to an organization, often in direct service, operational, technical or administrative functions. Spends majority of time in the delivery of support services or activities, typically under supervision. Opportunities for progression outside this career stream are typically limited without additional education or significant training and experience. Fully competent and productive individual contributor. Works under moderate supervision. Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures. Makes minor adjustments to working methods. Communicates information that requires explanation or interpretation. MINIMUM REQUIREMENTS Education: High School Graduate or Equivalent required. Associates degree preferred. Experience: 2 years relevant experience required. Access Associate fully cross-trained to cover multiple specialties will be considered in lieu of the 2 years relevant experience. Licensure: None required. PHYSICAL DEMANDS Job requires sitting for prolonged periods; Repetitive motion: (computer and mouse use). Proficient communicative skill across spoken, writing domains, adequate auditory and visual skills; Attention to detail and ability to write legibly and compose messages clearly and concisely. Position Compensation Range: $14.78 - $29.55 Hourly Benefits * Comprehensive Benefits Package: Medical, Dental, and Vision Insurance * Paid Time Off, Long-term and Short-term Disability, Retirement Savings * Health Saving Plans, and Flexible Spending Accounts * Certification and education support * Generous Paid Time Off UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
    $14.8-29.6 hourly 40d ago

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