Post job

Operations Specialist jobs at University of Washington - 195 jobs

  • Program Operations Specialist (Temporary)

    University of Washington 4.4company rating

    Operations specialist job at University of Washington

    The Department of Psychiatry and Behavioral Sciences within the UW School of Medicine is the third largest clinical department within the School of Medicine with 330 full-time faculty members, 460 courtesy faculty members, and over 350 staff. Department faculty provide clinical services in 5 hospitals, 14 primary care locations, and several outpatient sites in addition to telepsychiatry consultations to more than 150 clinics in Washington and beyond. As the only academic psychiatry department serving the five state WWAMI region (Washington, Wyoming, Alaska, Montana, Idaho), the Department's highly competitive residency training program is largely responsible for developing the mental health workforce in the Pacific Northwest. The Department's robust research portfolio totals $67 million in grants and contracts per year for projects ranging from clinical neurosciences to treatment development to health policy and population health. The Department is recognized as an international leader in developing, testing, and implementing Collaborative Care, an integrated care model increasingly seen as a solution for population-based mental health care. Other areas of excellence include Addictions, Autism, High Risk Youth, Neurosciences, and Trauma, and the Department is developing innovative new programs in Technology and Mental Health, Global Mental Health, Maternal and Child Mental Health, and Targeted Intervention Development. Psychiatry is the third largest department in the School of Medicine and the largest non-divisioned department. The overall annual operations funding from all sources is over $130 million. The Department of Psychiatry & Behavioral Sciences within the UW School of Medicine currently has an outstanding opportunity for a Temporary Program Operations Specialist. Seven Directions at the University of Washington is the first national public health institute in the United States to focus solely on improving Indigenous health and wellness. We are committed to cultivating and sharing knowledge, connecting communities and resources, and working to achieve shared goals for future generations. With funding from the U.S. Centers for Disease Control (CDC) National Center for Injury Prevention and Control for "Building Capacity for Tribal Overdose Prevention Program," Seven Directions is partnering with "Safe States" and the National Network of Public Health Institutes (NNPHI) to increase the capacity for overdose and injury prevention within tribes and tribal-serving organizations by building the Indigenous workforce and providing a forum for tribes to network and share Indigenous practices for prevention. Seven Directions will specifically focus on the Indigenous Workforce Development for Overdose Prevention activities under this project to support American Indian and Alaska Native participants in addressing tribal health issues while fostering leadership and capacity-building among Indigenous populations. The Temporary Program Operations Specialist is a key member of the Seven Directions team under the general direction of the Project Lead and works alongside senior team members in implementing a variety of project and research activities, such as: Developing tribal community engagement and cultural alignment approaches and plans in partnership development, grants and program design, administration and implementation, reporting and grant development; recruiting tribal community partners for pilot, TA, guest speakers, Advisory Board and executing and managing subawards to tribal partners; developing plans for addressing cultural needs for tribal partner site visits, in-person meetings with tribal partners, and trainings and understanding cultural protocols of local tribes in delivering services and products; planning for gifts and special guest speakers for welcomes, prayers, and closings for virtual or in-person gatherings; leading communication with tribal and urban Indian project sites to ensure team and meeting is respectful of cultural norms and community expectations; developing an approach for communications and dissemination with tribal sites and other partners of project deliverables, resources, and other materials; leading monthly, quarterly and annual reporting to the sponsors. The ideal candidate will be a highly organized project manager; with a special emphasis on leading culturally aligned partnership and program development; managing subawards and contracts with tribal partners; facilitating the incorporation of cultural humility, cultural congruence in all aspects of convenings, trainings, workshops and technical assistance, and providing technical assistance to community partners. In addition, the ideal candidate will bring deep experience working with AI/AN communities as well as an understanding of and humility toward AI/AN historical, contemporary, and cultural contexts. Seven Directions works with a wide range of tribes and Indigenous-serving organizations representing a wide range of social and cultural environments (e.g., urban vs. rural, Northwest vs. Plains vs. Southwest) that require cultural humility, understanding, and flexibility. The frequent telephone/video and e-mail contacts as well as occasional in-person contact with American Indian/Alaska Native communities require extraordinary tact and cultural sensitivity. This also applies to regular communication with funders, as well as other tribal and institutional partners. Responsibilities Research and Project Management (40%) * This position will work with Seven Directions PIs and project leads to plan the integration of community engagement principles and cultural relevance to overdose prevention, Indigenous evaluation, mentoring and building workforce capacity development programs, urban Indian pilot sites and more into our communications strategies, convenings, technical assistance products, and technical assistance delivery. * Ensure that all Seven Directions convenings agendas and processes are designed, executed and evaluated with culturally centered approaches including centering Indigenous knowledge and cultural teachings. * Identify culturally congruent supports, cultural protocols for convening and other gatherings into convening planning and agenda. * Plan for gifts and create a roster of special guest speakers for welcomes, prayers, and closings. * Lead communication with tribal and urban Indian project sites to ensure team and meeting is respectful of cultural norms and community expectations. * This position will support and facilitate in-person or virtual small to large convenings, community meetings, listening sessions, conference presentations, workshops, webinars, etc. * Provide direct technical assistance via consultative meetings to tribal public health partners; Support the implementation of research projects as required, including plan, training and tool development. * Coordinate and manage contract, subaward and IRB submissions, monitoring and renewal with UW PBSCI, ABC, OSP, IRB and other UW centers, community partners and sponsors. Administration and Operations (35%) * Develop and track timeline and work plan for culturally congruent supports for convenings, trainings, TA, and other gatherings in ASANA in collaboration with project lead. * Submit invoices and honoraria, requests for supplies and services, through UW PBSCI finance department. * Track and monitor subawards and contracts, ensure timely submission of required reporting. * Coordinate travel logistics for in person meetings, with team. * Work with PI and senior staff with auxiliary project management duties as requested and anticipate additional areas for support. * Serve on 1-2 Seven Directions internal committees. Research and Project Implementation (10%) * The Program Operations Specialist supports the PI with and the project team with identifying and developing approaches to addressing Indigenous cultural needs for tribal site visits, virtual and in-person partner convenings, trainings, workshops and technical assistance delivery and dissemination products and processes. * This position will support with tribal community partner and site recruitment for pilot and research projects, technical assistance, guest speakers for webinars and convenings, Advisory Board to ensure program success. * Engage key stakeholders and partners from NNPHI, Safe States, NCIPC, and Tribal recipients of CDC grants to integrate cultural humility and cultural congruence in program implementation. Research Study Design and Grant Preparation (10%) * Assist with ongoing grant submissions. * Support in developing contracts and subawards. Dissemination of Findings (5%) * Support the dissemination of research findings to variety of audiences and in a variety of formats, including academic publications, online forums, webinars and virtual and in-person presentations. * Contribute to manuscript development and report writing as needed. * Prepare meeting summaries, progress reports, study deliverables, journal articles and other written materials, and present study findings at meetings as needed. * Identify and attend relevant conferences, trainings and relevant events to highlight Seven Directions' work. Lead Responsibilities * Take a leadership role in developing and implementing culturally congruent and community engaged approaches to convenings, TA and webinars of various sizes both virtual and in person. * Take a leadership role in the recruitment of community partners and site for pilot and research projects, TA, guest speakers, Advisory Board members, etc. * Take a leadership role in developing and managing subawards with tribal or urban Indian partner sites. * This position will support senior staff and faculty with coordinating students and provide mentorship and training on community engagement, cultural humility in research activities and public health practice for undergraduate and graduate students. Minimum Requirements * Bachelor's degree in Public Health, Social Work, Public Affairs, Psychology, American Indian Studies, or related fields and two years of relevant experience. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. Additional Requirements * Demonstrated experience in community engagement, convening planning, and contract and subaward management. * Familiar with the tribal and urban Indigenous health system and tribal health governance. * Familiarity with issues affecting American Indian and Alaska Native health, healing, cultural diversity and strengths. * Experience facilitating meetings and discussions for internal and external (i.e., community, funders) partners. * Excellent problem-solving, organization, relationships, and project management skills. * Ability to be innovative, resourceful, and creative. * Curiosity, enthusiasm, willingness, and a positive attitude towards learning new and diverse concepts, methods, tools, knowledge and data systems, community cultural contexts, and solving problems. * The ability to work as a collaborative, cooperative, and congenial member of a close-knit scholarly research, practice, and administrative team, as well as work independently (experience in virtual team environments is a plus). * Detail-oriented; high degree of accuracy in all aspects of work. * Discipline and organizational ability to work in a hybrid environment both from a home-based office and on site at 7D offices. * Ability to respond to and accommodate dynamic priorities and schedules of faculty supervisors, including ability to set project calendars, provide reminders, and step into project management roles; ability to work independently. Desired Qualifications * Master's degree in Public Health, Social Work, Public Affairs, Psychology, American Indian Studies, or related fields. * Two years or more of Indigenous community engagement, community based participatory principles (CBPR) knowledge and experience. * Four to five years' experience working with tribal nations and American Indian or Alaska Native (AI/AN) communities in both urban and rural settings. * Knowledgeable in Indigenous research approaches. * Knowledgeable substance use/misuse, stigma, mental health, and public health practice in general and among AI/AN communities. * Ability to conduct one-on-one interviews and facilitation of focus groups, collect quantitative and qualitative data. * Familiarity with literature management software packages, e.g., EndNote, Zotero, etc. and qualitative software management and analysis software packages, e.g., Dedoose, Atlas.ti etc. * Experience working closely as a trusted resource with communities to identify needs, define strategy, develop action plans, identify deliverables, present results, measure outcomes, and provide recommendations. * Knowledgeable public health communication best practices and effective communication for different populations. * Familiarity with project management tools and/or software packages, e.g., MS Project, Smartsheet, etc. Compensation, Benefits and Position Details Pay Range Minimum: $61,368.00 annual Pay Range Maximum: $92,064.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit **************************************************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a temporary position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
    $61.4k-92.1k yearly 5d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • HCOP Program Operations Specialist

    University of Washington 4.4company rating

    Operations specialist job at University of Washington

    The HCOP Program Operations Specialist (Specialist) provides important program support and oversees the operation of the Health Careers Opportunity Program (HCOP) at the University of Washington. HCOP is designed to support students who are interested in pursuing careers in healthcare. By means of a variety of offerings, workshops, and mentorship opportunities, HCOP aims to prepare and guide students through the healthcare pipeline, with the goal of increasing opportunities to join the healthcare workforce. This position involves operational management, student and stakeholder coordination, program evaluation, and curriculum support for HCOP. The Specialist plays a key role in supporting the development of students pursuing healthcare careers, ensuring that program milestones are met, events are organized smoothly, and relationships with internal and external stakeholders are maintained. The Specialist directly impacts the quality and scope of support offered to students pursuing healthcare careers at the University of Washington. HCOP is an important initiative aimed at addressing the healthcare shortage in underserved communities by increasing opportunities to join the healthcare workforce. This role supports the academic and professional development of students through advising, programmatic support, and coordination of events and opportunities. The Specialist's responsibilities include maintaining student databases, managing event logistics, coordinating with students and stakeholders, and ensuring the smooth operation of the four HCOP initiatives that align with the university's broader goals of opportunity for all in healthcare education. DUTIES AND RESPONSIBILTIES The HCOP Program Operations Specialist works closely with the HCOP Associate Director, other HCOP's leadership, administrators, faculty, and students to manage and provide assistance to the operational activities of the BRIGHT-UP, UDOC, SHPEPLE and Ambassador programs, with key duties and responsibilities on the Ambassador program. Major duties and responsibilities include: Operations Management (45%) * Coordinate communications, logistics, and database management for the HCOP program, ensuring efficient support for students and stakeholders. * Manage reimbursements for student and staff travel and event-related expenses. * Generate weekly, monthly, and annual reports on student progress and engagement in HCOP activities and healthcare pipeline programs. * Maintain HCOP program website and email newsletters, and social media presence, providing consistent updates and information. * Provide technical and logistical support for online workshops, classes, and events related to HCOP, including room reservations, A/V needs, and event resources. * Assist with recruitment of students in HCOP programs as well as maintain a database of current and future Ambassadors. * Attend weekly and monthly meetings with team members to share update, co-learn about activities and events, and perform related tasks from meetings. Student and Stakeholder Management (25%) * Serve as the primary contact for HCOP-related inquiries, coordinating with UW faculty, staff, and external partners to support program goals. * Manage the administrative processes related to student engagement, program activities, credentialing, and event planning. * Organize and lead large-scale HCOP events, such as student mixers, professional development workshops, and graduation ceremonies. * Develop and implement activities for student and faculty workshops, webinars, orientation, and other programmatic sessions to enhance engagement and learning. * Assist the Associate Director with Canvas learning platform in planning and interacting with students. * Provide regular reports on students' progress with Canvas modules and engagement. * Regularly check in with current Ambassador students to ensure continued engagement and provide resources to students as requested. Program Evaluation Management (25%) * Oversee the evaluation processes for HCOP programs, ensuring timely feedback from students, mentors, and community partners to support continuous improvement. * Analyze evaluation data and provide recommendations for program enhancements and strategic planning to improve student outcomes and overall program effectiveness. * Conduct evaluation of HCOP programs and collaborate with team members on how to best present, analyze and evaluate data from the HCOP programs. Curriculum Assistance (5%) * Assist and provide support for HCOP-related courses and educational activities. * Assist in teaching a course for health science professional students as needed. * Respond to emerging priorities and needs within the HCOP program and the Office of Curriculum to ensure program success. MINIMUM REQUIREMENTS * Bachelor's degree or equivalent AND two years of administrative work experience OR equivalent education/experience. Additional Requirements. * Proficiency in the use of Zoom, Teams, Microsoft Office programs (including cloud-based record storage), Outlook (or similar email, calendar system), Excel, Qualtrics, and Adobe. * Familiarity with learning management platforms (i.e. Canvas), and communication platforms like WordPress, MailChimp, Constant Contact, and Canva. * Demonstrated ability to multitask, adapt to evolving priorities, and coordinate projects independently and collaboratively in cross-functional teams. * Ability to work a flexible schedule with some evening (quarterly) and/or weekend work (minimal). * Experience with event planning. * Travel in the WWAMI region (minimal). Daily work to be completed hybrid. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. DESIRED QUALIFICATIONS * Master's degree focused on health sciences or public health plus 2 years' experience managing data, grants, and/or program development. * Proven experience working with groups and teams with varied perspectives. * Experience with data gathering and analysis. * Self-motivation, resourcefulness, strong organizational skills. * Strong oral and written communication skills. * Prior program management experience. * Ability to work with minimal supervision. Other Conditions of Employment The position may require the employee to work beyond a normal work week (e.g., more than the scheduled hours in FTW per week) and intermittently requires evening and weekend time to meet project deadlines and attend meetings. Compensation, Benefits and Position Details Pay Range Minimum: $61,368.00 annual Pay Range Maximum: $81,216.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
    $61.4k-81.2k yearly 9d ago
  • Client Care Operations Intern

    Relias 4.5company rating

    Morrisville, NC jobs

    Are you looking for a high energy, strategic, and fast-paced position as a Client Care Operations Intern? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes! For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference. WHAT CAN RELIAS OFFER YOU? Full time, paid internship! Running Tuesday, May 26th to Friday, August 7th, 2026 All internships are project based and report to a Relias People Manager. Flexible work environment with 4 days a week in the office. Comprehensive 2-day onboarding program - a great introduction to our company, customers and culture! Full time roles available after graduation. Growth and career advancement opportunities! 20%+ annual employee promotion and transfer rate Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science Are you detail-oriented and passionate about data integrity? Do you enjoy analyzing customer information and finding ways to improve processes? If so, come spend a summer working with the Client Care Operations team at Relias. You'll play a vital role in preparing for our strategic vision by helping us ensure our data is clean and actionable. You'll learn about customer segmentation, data hygiene best practices, and how to utilize our Customer Relationship Management (CRM) tools effectively. WHAT YOU'LL DO: * Conducting data hygiene assessments in our CRM tool to identify missing or misaligned customer data. * Analyzing data within the Relias platform to support customer migrations. * Assisting in grouping customers into cohorts based on platform usage, desired outcomes with Relias, and customer segments. * Collaborating with cross-functional teams to ensure accurate data representation and reporting. * Documenting findings and providing recommendations for data improvement initiatives. YOU'VE GOT WHAT IT TAKES IF YOU HAVE: * Majoring in Data Science, Business Administration, Marketing, or a related field is preferred. * Strong analytical skills and attention to detail. * Ability to work collaboratively in a team environment as well as independently. * Proficiency in Microsoft Excel and familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus. * Experience Required (Minimum required) * Experience with data entry, data analysis, or CRM tools. * Familiarity with customer segmentation strategies and practices. Relias is an Equal Opportunity Employer and a Drug-Free workplace Company: Relias LLC Country: United States of America State/Region: North Carolina City: Morrisville Postal Code: 27560 Job ID: 285671
    $24k-27k yearly est. 4d ago
  • Product Operations Intern

    Relias 4.5company rating

    Morrisville, NC jobs

    Are you looking for a high energy, strategic, and fast-paced position as a Product Operations Intern? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes! For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference. WHAT CAN RELIAS OFFER YOU? Full time, paid internship! Running Tuesday, May 26th to Friday, August 7th, 2026. All internships are project based and report to a Relias People Manager. Flexible work environment with 4 days a week in the office. Comprehensive 2-day onboarding program - a great introduction to our company, customers and culture! Full time roles available after graduation. Growth and career advancement opportunities! 20%+ annual employee promotion and transfer rate Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science Are you passionate about data-driven decision-making and optimizing product performance? Do you enjoy working with analytics tools and creating actionable insights? If so, spend your internship with the Product Management team, helping to establish best practices for product analytics. As a Product Operations Intern, you'll work on defining how our product management team monitors retention, adoption, and utilization. You will also develop dashboard templates for new feature launches and monitor existing feature performance. Additionally, you'll create guides to help PMs effectively leverage analytics in their decision-making process. You'll gain hands-on experience with Pendo and Power BI, access Reforge for professional development, and work closely with experienced product managers to shape data-driven strategies. WHAT YOU'LL DO: * Develop dashboard templates to track product and feature performance. * Establish best practices for using analytics and customer feedback in feature monitoring and decision-making. * Analyze retention, adoption, and utilization metrics to provide insights. * Analyze segmented customer feedback to provide insights * Create guides and documentation to help PMs leverage analytics tools effectively. * Collaborate with product managers to refine data collection and reporting methods. * Work with Pendo and Power BI to visualize and track key product metrics. YOU'VE GOT WHAT IT TAKES IF YOU HAVE: * Currently pursuing a degree in Business, Data Science, Product Management, or a related field is preferred * Experience with Excel, SQL, Power BI, or other analytics tools is a plus. * Prior coursework or experience in product management, business analytics, or data visualization is preferred. * Strong analytical mindset and interest in data-driven product decisions. * Basic understanding of product analytics concepts (e.g., retention, adoption, engagement). * Familiarity with data visualization tools (Pendo, Power BI, or similar). * Excellent communication and documentation skills. * Ability to synthesize complex data into actionable insights. * Self-starter with strong problem-solving skills. Relias is an Equal Opportunity Employer and a Drug-Free workplace Company: Relias LLC Country: United States of America State/Region: North Carolina City: Morrisville Postal Code: 27560 Job ID: 285668
    $24k-27k yearly est. 2d ago
  • Sr. Business Operations Advisor - Procurement Excellence (Digital Tooling, MktResearch & Operations)

    Blue Cross and Blue Shield of North Carolina 4.3company rating

    Chapel Hill, NC jobs

    The Sr. Business Operations Advisor - Procurement Excellence (Digital Tooling, Mkt Research & Operations) will play a critical role in advancing digital transformation within the procurement function, with a strong focus on digital procurement tooling, operational processes, standards, best practices, and governance related to market research suppliers. This role requires a strategic and analytical mindset, ensuring procurement activities align with corporate objectives while leveraging technology to drive efficiency, compliance, and innovation. What You'll Do Support the implementation and continuous improvement of digital procurement tools and systems. Serve as subject matter exert of major digital tools supporting Procurement. Conduct analysis to identify opportunities for process optimization and automation in procurement operations. Assist in the development and enforcement of procurement standards, best practices, and governance frameworks for market research suppliers. Collaborate with internal stakeholders to ensure procurement strategies align with business objectives and compliance requirements. Monitor supplier performance and adherence to contractual obligations, identifying areas for improvement. Research industry trends and emerging procurement technologies to enhance the organization's digital procurement capabilities. Support training initiatives to ensure proper adoption of procurement tools and adherence to standards. Generate reports and analytics to inform procurement strategies and decision-making. What You Bring Bachelor's degree or advanced degree (where required) 5+ years of experience in Supply Chain Management, Procurement, or a related field. In lieu of degree, 7+ years of experience in related field. Bonus Points Experience with market research supplier governance and procurement. Familiarity with ERP systems and procurement analytics platforms. Certification in procurement or supply chain management (e.g., CPSM, CIPS) highly preferred. 2-4 years of experience in procurement, supply chain, or business operations, with exposure to digital procurement solutions highly preferred. . Proficiency in procurement tools and technologies such as e-sourcing platforms, contract management systems, and supplier performance tracking. Strong analytical and problem-solving skills with a data-driven approach. Knowledge of procurement best practices and governance frameworks. Excellent communication and stakeholder management skills. Ability to thrive in a fast-paced, evolving digital procurement environment. What You'll Get The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community. Work-life balance, flexibility, and the autonomy to do great work. Medical, dental, and vision coverage along with numerous health and wellness programs. Parental leave and support plus adoption and surrogacy assistance. Career development programs and tuition reimbursement for continued education. 401k match including an annual company contribution Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $89,174.00 - $142,679.00 Skills Decision Making, Enterprise Resource Planning (ERP) Systems, Procurement, Procurement Operations, Supply Chain, Supply Chain Management (SCM)
    $89.2k-142.7k yearly 2d ago
  • Program Operations Specialist

    University of Massachusetts 4.1company rating

    Westborough, MA jobs

    Shift: Day Exempt/Non-Exempt: Exempt Business Unit: ForHealth Consulting Department: ForHealth Consulting - School Based Claiming - W401486 Job Type: Full-Time -W60- Non Unit Professional Num. Openings: 2 Post Date: Jan. 16, 2026 Work Location: 100% Remote Salary Minimum: USD $40,000.00/Yr. Salary Maximum: USD $52,000.00/Yr. Under the general direction of the Department Manager or designee, the Program Operations Specialist will be responsible for providing technical support of specialized software applications utilized by clients. This position will specialize in Random Moment Time Study software and data requirements. The Program Operations Specialist will be required to prioritize tasks within time sensitive deadlines in a dynamic environment. The Program Operations Specialist will work within the Federal Claiming unit that specializes in the configuration of technical solutions and provides expertise and resources to state governmental agencies for the purposes of seeking federal reimbursement for eligible expenditures and services. Currently this unit provides solutions and support to 23 programs in 9 states, supporting over 50,000 end users. Note: Position is fully remote. Scheduled work hours for this position rotate between three shifts that can start as early as 7:00am and end as late as 7:30pm. Staff are expected to rotate shifts every two weeks. The help desk is also open on some holidays. Holiday hours worked will be compensated to use as accrued time on another scheduled day. * Provide 1:1 training and support to customers with application features and functions. * Disseminate accurate program requirements and policies to customers. * Promptly resolve end user programmatic and technical questions, providing appropriate solutions and assistance. * Escalate technical/system issues appropriately, including gathering and providing detailed documentation to support and explain the issues. * Perform various RMTS-related operational tasks in accordance with specific program requirements, internal procedures, and time sensitive deadlines. * Monitor and manage end-user software access according to internal control procedures. * Participate in testing of system features/functions/bug fixes, including suggesting and identifying areas for functionality improvements. * Collaborate with other team members and leverage team resources to continuously improve service delivery, performance and customer satisfaction. * Keep abreast of any regulatory or program changes. REQUIRED EDUCATION: Bachelor's Level Degree or equivalent work experience REQUIRED WORK EXPERIENCE: * 1-3 years of related experience including but not limited to customer technical support, helpdesk support, program administration or coordination. * Strong organizational skills * Proficiency with essential Microsoft Office applications (Word, Excel, Outlook, Teams) * Demonstrated ability to work independently or as team player to achieve objectives. * Strong oral and written communication skills * Exceptional customer service skills PREFERRED WORK EXPERIENCE: * Prior customer service focused work experience preferred * Federal claiming experience * Familiarity with Random Moment Time Study or other cost allocation tools. Posting Disclaimer: This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution. In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams. Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role. In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan. UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
    $40k-52k yearly 5d ago
  • Program Operations Specialist

    University of Massachusetts Medical School 4.3company rating

    Westborough, MA jobs

    Under the general direction of the Department Manager or designee, the Program Operations Specialist will be responsible for providing technical support of specialized software applications utilized by clients. This position will specialize in Random Moment Time Study software and data requirements. The Program Operations Specialist will be required to prioritize tasks within time sensitive deadlines in a dynamic environment. The Program Operations Specialist will work within the Federal Claiming unit that specializes in the configuration of technical solutions and provides expertise and resources to state governmental agencies for the purposes of seeking federal reimbursement for eligible expenditures and services. Currently this unit provides solutions and support to 23 programs in 9 states, supporting over 50,000 end users. Note: Position is fully remote. Scheduled work hours for this position rotate between three shifts that can start as early as 7:00am and end as late as 7:30pm. Staff are expected to rotate shifts every two weeks. The help desk is also open on some holidays. Holiday hours worked will be compensated to use as accrued time on another scheduled day. Responsibilities Provide 1:1 training and support to customers with application features and functions. Disseminate accurate program requirements and policies to customers. Promptly resolve end user programmatic and technical questions, providing appropriate solutions and assistance. Escalate technical/system issues appropriately, including gathering and providing detailed documentation to support and explain the issues. Perform various RMTS-related operational tasks in accordance with specific program requirements, internal procedures, and time sensitive deadlines. Monitor and manage end-user software access according to internal control procedures. Participate in testing of system features/functions/bug fixes, including suggesting and identifying areas for functionality improvements. Collaborate with other team members and leverage team resources to continuously improve service delivery, performance and customer satisfaction. Keep abreast of any regulatory or program changes. Qualifications REQUIRED EDUCATION: Bachelor's Level Degree or equivalent work experience REQUIRED WORK EXPERIENCE: 1-3 years of related experience including but not limited to customer technical support, helpdesk support, program administration or coordination. Strong organizational skills Proficiency with essential Microsoft Office applications (Word, Excel, Outlook, Teams) Demonstrated ability to work independently or as team player to achieve objectives. Strong oral and written communication skills Exceptional customer service skills PREFERRED WORK EXPERIENCE: Prior customer service focused work experience preferred Federal claiming experience Familiarity with Random Moment Time Study or other cost allocation tools.
    $50k-62k yearly est. Auto-Apply 5d ago
  • Facilities Operations Specialist (West Coast)

    Landmark Property Services 3.8company rating

    Remote

    The Facilities Operations Specialist supports Landmark's portfolio of maintenance programs by assuming the responsibilities of the Maintenance Supervisor when a vacancy occurs. This role will partner with the Regional Directors - Facilities to preserve and maintain the value of the assigned assets. This individual must have strong leadership and problem-solving skills and be able to communicate effectively. Reports to: Regional Facilities Director Direct Reports: None Duties/Responsibilities: The duties listed below are an outline of the Facilities Operations Specialist's responsibilities and should not be considered an all-inclusive list. As the needs of the organization change, these duties may be modified as needed. Act as interim Maintenance Supervisor or Technician as the need arises on a property, including on-call duties that may require response on weekends. Conduct annual property assessments and ensure life safety system inspections and preventative maintenance schedules are performed at all sites. Assist site team with performing weekly unit and property inspections and ensure completion of documentation. Assist site managers in planning and executing of the annual turnover process. Ensure all sites are complying with Landmark Policies and Procedures and OSHA guidelines as it relates to maintenance functions. Assist in development of efficient maintenance processes with the goal of preserving the value of the asset and providing excellent customer service. Assist the Community Manager with managing facilities operating budget and make purchases as necessary. Perform inventory evaluation of the maintenance shop and ensure all equipment and supplies are accounted for. Assist with partnering with vendors to obtain bids for necessary site projects. Evaluate the performance of maintenance site staff. Train maintenance site team members on standard operating procedures. Assist with recruiting process for vacant property maintenance positions. Education & Experience High school diploma or equivalent required. Minimum 3 years of facilities maintenance (including HVAC, plumbing and electrical) required. Supervisory experience preferred. Preferred Knowledge, Skills, & Abilities EPA Universal & CPO Certification required. Experience with student housing turnover preferred. Experience with Entrata preferred. Proficient in Microsoft Office Suite. Must be able to manage one's own time effectively. Work Environment The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Travel: Up to 90% Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business. #LI-NH1 The pay for this position is $80-85,000 annually depending on a variety of factors including market factors in the geographical location where the candidate lives. Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $80k-85k yearly Auto-Apply 60d+ ago
  • Property Operations Specialist

    Fairlawn Management 3.7company rating

    Champaign, IL jobs

    Fairlawn is a vertically integrated firm specializing in real estate investment, management, and development. Based in Chicago and Champaign, Illinois, we have a more than 10-year track record in value-add projects, development, student housing, and build-to-rent communities. With a portfolio of approximately 5,700 units and $850 million in assets under management, Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky. We are actively expanding into additional Midwest markets. The new team member will join a team of support specialists and be accountable for being an expert in our property management process and providing key operational support across the Fairlawn Portfolio. The Property Operations Specialist position will be based out of our Corporate Office in Champaign, IL with expected travel throughout Central Illinois and Indianapolis, IN. What will you do? Exemplify our core values of Be Kind, Be Flexible, Own It and Always Improve Serve as an expert in our Property Management Process Align with on-site Property Managers to train new team members in Leasing, Resident Services, Facilities Management and Accounts Receivable Serve as a leader in our company among our teams Lead and Facilitate company training as needed Complete special assignments and projects directly impacting property management teams across the Fairlawn portfolio to ensure operational efficiency and financial performance Provide flex on-site or off-site support to teams as needed, including filling in for roles during capacity gaps, property onboarding and augmenting capacity during high demand times Provide support on frontline operations including answering calls, scheduling appointments, handling resident requests, showing residences to prospective residents, and providing any needed administrative support Provide exceptional customer service and serve as an ambassador of the Fairlawn brand Assist in property onboarding tasks across different departments of the organization both before and after close Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training) Pivot, roll up your sleeves and jump in where needed! Why should you work here? Competitive Pay. We are ready to invest in you! Medical, Dental, Vision, and Life Insurance to access care for positive health outcomes and your overall wellbeing Employee sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts to avoid costly medical expenses due to gaps and ensure that all your medical needs are met 401(k) Retirement Plan with Match to invest in your future wealth and retirement Paid Vacation, Sick Leave, and Holiday Pay to help you reset and come back rejuvenated and refreshed Monthly company events to promote team cohesion Wellness Days to focus on being your best self. We want you to have time to disconnect and recharge in a way that works for you The opportunity to work for a growing organization where you are valued and can have a direct impact Quarterly off-site meetings with your manager to celebrate wins, issue solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your career Requirements Who you are - We'd love to hear from you if you: Have at least three years of property management or industry-level experience Have at least one year of management experience, preferably in property management Have previous leasing & sales experience Demonstrate the ability to pivot and work at a variety of different settings Have a High School diploma or GED (bachelor's degree preferred but not required) Are proficient with relevant technology (e.g. Microsoft Office, AppFolio, Outlook) and can easily adapt to changing technology Demonstrate superior attention to detail, high energy and a positive attitude Have an ability to give and receive real-time feedback with a positive mindset Have demonstrated experience coaching and training successful teams Have excellent written and verbal communication skills Can work independently and also work closely with other team members Embody our core values: Be Kind, Be Flexible, Own It and Always Improve Some additional things you will need: Valid driver's license and dependable transportation Availability to work longer hours and weekends during peak times including onboarding new properties and summer turnover Ability to travel by car, roughly 30% total out of state and 45% to our IL locations Must be able to perform the physical functions of the position, including but not limited to: ability to walk properties, complete physical inspections, deliver resident communications and show properties We are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table including prior experience at Fairlawn. We value diversity of thought and experience, and we are committed to considering all applicants [internal and external] and to identifying and selecting the most qualified applicant for the role. Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business - the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability. In short, it gets everyone on the same page and working toward the same goals. If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you! We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. Salary Description $50,000 - $65,000 + incentives
    $43k-50k yearly est. 60d+ ago
  • Operations Specialist

    Illinois Association of School 3.8company rating

    Elgin, IL jobs

    The primary purpose of this position is to support the daily operations of the Operations department under the supervision of the Assistant Superintendent of Operations. This includes the coordination of all furniture requests district-wide, assisting in the procurement of additional furniture and the development and ongoing management of district furniture standards and inventory. This role will track, review, and approve requests to add and/or remove furniture from buildings, ensure proper documentation is completed, and prepare corresponding Board resolutions as required. This position will act as a conduit between schools, Operations teams, Finance, and Teaching & Learning to ensure consistent standards, accurate inventory control, and effective, timely communication related to furniture usage, deployment, and replacement across the district. Job Duties / Responsibilities * Coordinates all district furniture requests including deployment, relocation, and temporary assignments * Facilitates the procurement of new furniture including specification alignment, bid administration, vendor coordination, and issuance of purchasing submittals * Develops, maintains, and enforces district furniture standards for classrooms, offices, common spaces, specialty spaces, and storage * Monitors, maintains, and reconciles district-wide furniture inventory; tracks asset movement and maintains accurate records in the inventory system * Manages requests for removal, surplus, or disposal of furniture; reviews and approves requests in alignment with district standards, safety requirements, and fiscal controls * Prepares and submits Board resolutions related to furniture surplus/disposal and other furniture-related actions * Collaborates with Finance to align budget requirements, bid events, cooperative purchasing, and lead time planning for furniture acquisitions * Serves as liaison between Operations, school buildings, Teaching & Learning, and vendors to ensure consistent communication, needs assessment, and issue resolution * Drafts communication, status updates, and reporting related to furniture allocations, pending orders, surplus, and deployment timelines * Assists in development and refinement of furniture lifecycle strategies including standard refresh cycles and replacement planning * Ensures compliance with relevant codes, standards, safety requirements, and district operational expectations related to furniture installations and usage * Maintains records, documentation, and audit-ready files related to inventory activity, procurements, and Board actions * Supports Operations leadership with special projects and cross-functional coordination * Other duties as assigned by the Assistant Superintendent of Operations Qualifications Education * College degree in related discipline or an equivalent combination of education, training, and experience from which comparable knowledge and abilities can be acquired. * Bilingual - Spanish/English (written/verbal) preferred. Experience / Knowledge * Evidence of success in a leadership role. * Ability to communicate ideas clearly and effectively. * Excellent verbal and written communication skills. * Ability to review and evaluate operating procedures and recommend improvements. * Three years of related experience preferred. * Knowledge and experience in computer business applications. * Ability to plan and schedule activities on multiple sites. * Working knowledge of school operations as related to health and life safety. * Knowledge of planning, scheduling, budgeting, bidding and contracts. Salary/Benefits The salary range for this position is $54,752.00 - $82,139.00. Our typical practice is to hire in between the minimum and midpoint ($68,457.00). Email Address *********************** School District ********************* Position Website ***************************************************** City Website ******************** ILearn Link ILearn Report Card Link District Report Card Job Posting Date 1/8/2026 Start Date N/A Email for More Information ***********************
    $54.8k-82.1k yearly Easy Apply 15d ago
  • Philanthropy Data and Operations Specialist

    Baldwin Wallace University 3.8company rating

    Berea, OH jobs

    Job Description Philanthropy Data and Operations Specialist The Prospect Research and Gift Processing Specialist plays a critical role in supporting the University's Philanthropy & Alumni Engagement team by ensuring accurate gift processing, maintaining data integrity, administering database operations, and conducting in-depth donor research. Multiple people will be hired for this position, and duties will be shared. This position requires exceptional attention to detail, curiosity, and tenacity to uncover information that informs fundraising strategies. The Specialist manages gift entry processes, supports the acknowledgement process, maintains constituent records in Raiser's Edge, delivers high-quality research, reporting, and lists to advance annual, major, and principal gift efforts, events, and engagement campaigns and will coach student workers on tasks related to this role. This is a non-exempt, full-time position. Key Primary and Secondary Responsibilities: The following outlines the essential functions of the position and is not to be considered a detailed description of all duties inherent in the position. Gift Processing & Data Management Enter and balance daily gifts and pledges in Raiser's Edge, including: cash, checks, EFT/ACH, wire transfers (WT), stock gifts, planned gifts (PG), gifts-in-kind (GIK), payroll deductions (PRD), and pledges. Scan gift checks using bank transmission software for deposit to the University's account; reconcile deposits to daily batches. Collaborate with team member who produces gift receipts, President's acknowledgment letters, and pledge reminders using Raiser's Edge exports, Excel, and Word; ensure timely and compliant receipting. Monitor, download, and process online giving from donation platforms and vendor partner sites; resolve exceptions and duplicate transactions. Validate and maintain integrity of all gift records and related data points; apply audit designations, soft credits, appeals, batches, and tribute/recognition fields. Uphold policies and procedures for accurate data entry and retrieval from Raiser's Edge and integrated systems Serve as a point of contact for gift inquiries and directives, triaging questions as needed. Prospect Research & Reporting Conduct in-depth research on prospective donors to assess wealth capacity, philanthropic interests, professional background, affiliations, and connections; leverage sources such as public records, alumni directories, news, SEC filings, social media, and licensed tools (AlumniFinder, iWave) to compile actionable intelligence. Prepare donor profiles, qualification briefs, event briefings, and research reports for gift officers, senior leadership, and the President; ensure accuracy, citation of sources, and confidentiality. Demonstrate curiosity and persistence in uncovering relevant donor information; proactively identify data gaps and recommend follow-up actions. Deliver accurate and timely lists, reports, dashboards, and exports from Raiser's Edge and reporting tools (Business Objects); support segmentation and targeted outreach. Data Requests & System Operations Execute data requests as needed Perform geographic explorations and radius queries to support travel planning, regional events, and market analysis. Conduct system cleans on a semi-regular basis, including linking parents, deleting obsolete attributes, merging duplicates, standardizing salutations, and coding staff vs. faculty. Constituent Updates & Communications Manage the alumni updates; triage requests and process updates from constituents, alumni forms, colleagues, and campus partners. Search for and verify new emails, phone numbers, and addresses using AlumniFinder/iWave, NCOA, and other sources; document data provenance and change history. Process BW employee updates (add new, mark former); maintain employment fields and relationships in Raiser's Edge. Add alumni success news and obituaries to Raiser's Edge with proper coding, sources, and privacy considerations. Qualifications Education: Bachelor's degree or equivalent experience. Experience: Minimum 2 years in gift processing, data management, prospect research, or advancement services within a nonprofit or higher education setting. Proficiency with Raiser's Edge/Blackbaud NXT and related platforms (NetCommunity, Colleague, GiveCampus, Touchnet); experience with Business Objects preferred. Skills: Strong attention to detail and commitment to data accuracy and integrity. Exceptional organizational and time-management skills; ability to manage multiple priorities and deadlines. Ability to handle confidential information with discretion; familiarity with FERPA/PCI considerations a plus. Proficiency in Microsoft Office (Excel, Word, Outlook); comfort with list segmentation, exports, and mail merges. Demonstrated curiosity and tenacity in research and problem-solving; resourceful and solutions-oriented. Clear, concise written and verbal communication skills. Ability to perform complex database queries, handle a large volume of data entry with a high level of attention to detail. This position follows typical business hours with occasional evenings and weekends required to support special events. Other duties as assigned. Core Competencies Sense of humor Analytical thinking and problem-solving. Strong written and verbal communication. Ability to work collaboratively and independently in a fast-paced environment. Accuracy and data governance mindset Collaboration and customer service orientation Initiative, persistence, and follow-through Adaptability in a fast-paced environment Reporting & Partnerships Supervised by: Director of Prospect Development and Data Analytics Close partners with: additional Prospect Research and Gift Processing Specialist, as there are multiple on the team to ensure back-up coverage, front-line fundraisers colleagues in the finance and registrar department, annual fund team, especially the Coordinator of Annual Fund Stewardship Working Conditions Work is performed in a standard office environment. The position is primarily sedentary and involves regular use of a computer and other office equipment. Minimal physical effort is required. How to Apply Review of completed applications will begin immediately and continue until the position is filled. For strongest consideration, please submit before January 30, 2026. Send resume, cover letter and contact information for three professional references in one (1) Word document or one (1) PDF and submit via the To Apply link on BW's Employment and Careers' web page. ***************************** Baldwin Wallace University is an EEO employer and educator. At BW, we support and encourage diversity in a variety of forms. We value and appreciate inclusive excellence in the classroom, within extracurricular activities, and as we engage our community partners. Learn more at Diversity Affairs - ***********************************
    $30k-38k yearly est. 9d ago
  • Philanthropy Data and Operations Specialist

    Baldwin Wallace University 3.8company rating

    Berea, OH jobs

    The Prospect Research and Gift Processing Specialist plays a critical role in supporting the University's Philanthropy & Alumni Engagement team by ensuring accurate gift processing, maintaining data integrity, administering database operations, and conducting in-depth donor research. Multiple people will be hired for this position, and duties will be shared. This position requires exceptional attention to detail, curiosity, and tenacity to uncover information that informs fundraising strategies. The Specialist manages gift entry processes, supports the acknowledgement process, maintains constituent records in Raiser's Edge, delivers high-quality research, reporting, and lists to advance annual, major, and principal gift efforts, events, and engagement campaigns and will coach student workers on tasks related to this role. This is a non-exempt, full-time position. Key Primary and Secondary Responsibilities: The following outlines the essential functions of the position and is not to be considered a detailed description of all duties inherent in the position. Gift Processing & Data Management Enter and balance daily gifts and pledges in Raiser's Edge, including: cash, checks, EFT/ACH, wire transfers (WT), stock gifts, planned gifts (PG), gifts-in-kind (GIK), payroll deductions (PRD), and pledges. Scan gift checks using bank transmission software for deposit to the University's account; reconcile deposits to daily batches. Collaborate with team member who produces gift receipts, President's acknowledgment letters, and pledge reminders using Raiser's Edge exports, Excel, and Word; ensure timely and compliant receipting. Monitor, download, and process online giving from donation platforms and vendor partner sites; resolve exceptions and duplicate transactions. Validate and maintain integrity of all gift records and related data points; apply audit designations, soft credits, appeals, batches, and tribute/recognition fields. Uphold policies and procedures for accurate data entry and retrieval from Raiser's Edge and integrated systems Serve as a point of contact for gift inquiries and directives, triaging questions as needed. Prospect Research & Reporting Conduct in-depth research on prospective donors to assess wealth capacity, philanthropic interests, professional background, affiliations, and connections; leverage sources such as public records, alumni directories, news, SEC filings, social media, and licensed tools (AlumniFinder, iWave) to compile actionable intelligence. Prepare donor profiles, qualification briefs, event briefings, and research reports for gift officers, senior leadership, and the President; ensure accuracy, citation of sources, and confidentiality. Demonstrate curiosity and persistence in uncovering relevant donor information; proactively identify data gaps and recommend follow-up actions. Deliver accurate and timely lists, reports, dashboards, and exports from Raiser's Edge and reporting tools (Business Objects); support segmentation and targeted outreach. Data Requests & System Operations Execute data requests as needed Perform geographic explorations and radius queries to support travel planning, regional events, and market analysis. Conduct system cleans on a semi-regular basis, including linking parents, deleting obsolete attributes, merging duplicates, standardizing salutations, and coding staff vs. faculty. Constituent Updates & Communications Manage the alumni updates; triage requests and process updates from constituents, alumni forms, colleagues, and campus partners. Search for and verify new emails, phone numbers, and addresses using AlumniFinder/iWave, NCOA, and other sources; document data provenance and change history. Process BW employee updates (add new, mark former); maintain employment fields and relationships in Raiser's Edge. Add alumni success news and obituaries to Raiser's Edge with proper coding, sources, and privacy considerations. Qualifications Education: Bachelor's degree or equivalent experience. Experience: Minimum 2 years in gift processing, data management, prospect research, or advancement services within a nonprofit or higher education setting. Proficiency with Raiser's Edge/Blackbaud NXT and related platforms (NetCommunity, Colleague, GiveCampus, Touchnet); experience with Business Objects preferred. Skills: Strong attention to detail and commitment to data accuracy and integrity. Exceptional organizational and time-management skills; ability to manage multiple priorities and deadlines. Ability to handle confidential information with discretion; familiarity with FERPA/PCI considerations a plus. Proficiency in Microsoft Office (Excel, Word, Outlook); comfort with list segmentation, exports, and mail merges. Demonstrated curiosity and tenacity in research and problem-solving; resourceful and solutions-oriented. Clear, concise written and verbal communication skills. Ability to perform complex database queries, handle a large volume of data entry with a high level of attention to detail. This position follows typical business hours with occasional evenings and weekends required to support special events. Other duties as assigned. Core Competencies Sense of humor Analytical thinking and problem-solving. Strong written and verbal communication. Ability to work collaboratively and independently in a fast-paced environment. Accuracy and data governance mindset Collaboration and customer service orientation Initiative, persistence, and follow-through Adaptability in a fast-paced environment Reporting & Partnerships Supervised by: Director of Prospect Development and Data Analytics Close partners with: additional Prospect Research and Gift Processing Specialist, as there are multiple on the team to ensure back-up coverage, front-line fundraisers colleagues in the finance and registrar department, annual fund team, especially the Coordinator of Annual Fund Stewardship Working Conditions Work is performed in a standard office environment. The position is primarily sedentary and involves regular use of a computer and other office equipment. Minimal physical effort is required. How to Apply Review of completed applications will begin immediately and continue until the position is filled. For strongest consideration, please submit before January 30, 2026. Send resume, cover letter and contact information for three professional references in one (1) Word document or one (1) PDF and submit via the To Apply link on BW's Employment and Careers' web page. ***************************** Baldwin Wallace University is an EEO employer and educator. At BW, we support and encourage diversity in a variety of forms. We value and appreciate inclusive excellence in the classroom, within extracurricular activities, and as we engage our community partners. Learn more at Diversity Affairs - ***********************************
    $30k-38k yearly est. Auto-Apply 9d ago
  • Graduate Trading Operations Specialist

    IMC Inc. 4.7company rating

    Chicago, IL jobs

    TRADING OPERATIONS AT IMC: IMC is currently looking for a talented and passionate Trading Operations Specialist to play a critical role in maintaining and perfecting our trading systems. As a Trading Operations Specialist, you will be part of highly motivated team, facing the daily challenge of managing a high-volume data flow in a complex environment distributed over a low latency infrastructure. In this role you will be exposed to many technical and trading challenges while ensuring high availability, stability and performance of the end-to-end environment. This role provides frequent challenges, as no day is the same as the next. The person in this role will have the opportunity to make a considerable impact as part of a dedicated, dynamic global team. Your Core Responsibilities: Monitor, manage and update pricing tools Act as point of contact between traders and internal support desks Liaison to external issuers, vendors and data providers Work and support the market making trade book Verify backend processes (trade reporting, pnl recording) Your Skills and Experience: Recent university graduate or current university student graduating before August 2026 with a degree in a quantitative field of study (e.g. Mathematics, Computer Science, Physics, Econometrics, or related field) Strong quantitative skill set Superb eye for detail Ability to develop and improve existing tools to affect significant results within the company Ability to multi task, organize, and communicate effectively Experience in a programming language (e.g. Python, Matlab or R) is an advantage but not required Genuine interest in financial markets, though no prior knowledge or experience is required A team player - at IMC we're all in it together Must be available to start full time employment in August 2026 You may submit one application per role each year. We strongly encourage you to focus on applying to a single role that best matches your skills and interests. Though you may apply to multiple roles, please note that each application will be evaluated based on the specific criteria established for that particular role. If you have already applied for this position during the current recruitment season and were not selected, you may reapply when the next recruitment season begins in 2026. The Base Salary range for the role is included below. Base salary is only one component of total compensation; all full-time, permanent positions are eligible for a discretionary bonus and benefits, including paid leave and insurance. Please visit Benefits - US | IMC Trading for more comprehensive information. Base Salary: $200,000 About Us IMC is a global trading firm powered by a cutting-edge research environment and a world-class technology backbone. Since 1989, we've been a stabilizing force in financial markets, providing essential liquidity upon which market participants depend. Across our offices in the US, Europe, Asia Pacific, and India, our talented quant researchers, engineers, traders, and business operations professionals are united by our uniquely collaborative, high-performance culture, and our commitment to giving back. From entering dynamic new markets to embracing disruptive technologies, and from developing an innovative research environment to diversifying our trading strategies, we dare to continuously innovate and collaborate to succeed.
    $55k-88k yearly est. Auto-Apply 29d ago
  • Operations Specialist - Recruiting & Hiring

    Pacific Science Center 4.0company rating

    Seattle, WA jobs

    Operations Specialist - Recruiting & Hiring Department: Admissions & Guest Services Reports to: Guest Services Operations Manager Pay Class: Full-time Regular FLSA Status: Hourly, Non-Exempt This role is one of two Operations Specialists that works in close partnership with the Guest Services Operations Manager, making up the Guest Services Operations Team. The Guest Services Operations Team develops, implements, and improves policies and procedures for the Guest Service on-site operations, as well as directly handling administrative tasks. This includes exhibit admissions, daytime and evening theater operations, concessions, inventory management and ordering, workforce management, and cash management. The team evaluates the effectiveness and success of training materials, standard operating procedures, and the guest experience at PacSci to refine their deliverables to meet operational needs. They support Guest Services department goals by prioritizing the guest experience in every facet of their work while helping to run a smart and sustainable business. Both Operations Specialists own specific areas of responsibility that come and go seasonally. This Specialist leads Guest Services Host recruitment and hiring, while the other Specialist leads Guest Services Host onboarding and retraining. Both Specialists support each other in these areas of responsibility at times, particularly when one or the other is out on PTO. Both Specialists share regular operations tasks that occur on a consistent schedule, allowing the task load to shift between them and accommodate projects as needed. The Operations Manager oversees strategic policy design and governance, work force management strategy, audits of cash operations, leads major team projects, and manages the distribution of shared tasks between both Operations Specialists. Essential Duties & Responsibilities Duties and responsibilities that distinctly reside with this Operations Specialist includes: GS Recruiting and Hiring Oversees the recruitment process for new Guest Services Hosts, working in partnership with Guest Services Supervisors to determine hiring needs on an ongoing basis. Sources candidates and develops a robust talent pipeline for the GS team - proactively identifying, engaging, and nurturing relationships with potential candidates for future roles Ensures all hiring practices within the Guest Services Department are fair, inclusive, culturally competent, and equitable. Works in partnership with Guest Services Supervisors to review and edit Guest Services Host job descriptions, interview questions, interview materials, and interview structure as needed Screens applicants by reading applications and selecting first round candidates. Tracks the interview process for applicants, ensuring timely movement through the process. Acts as the primary point of contact for applicants, inviting them to interviews, communicating with them as they advance through the process, and following up with interview results. Schedules and conducts interviews, working in partnership with the Guest Services Supervisors, who hold the final decision on hiring Guest Services Hosts. Clearly outlines the expectations of the job to applicants during the interview process, ensuring applicants understand the position as best as possible. Ensures timely onboarding of selected candidates, tracking their process as they go through the offer letter and background checking process. Works with the People & Culture team to ensure all necessary tasks prior to the new hire's first day are completed, including clearing background checks and reference checks, communicating first week schedule, submitting internal new hire onboarding forms, and communicating first day details to the new hire. Reviews the recruitment screening process regularly to ensure our recruiting practices lead to hiring hosts that deliver excellent customer service with a drive to support PacSci's mission. Areas in which responsibilities of both specialists overlap include the following: Inventory Oversee the onsite inventory process and place regular product orders for our concession locations. Work closely alongside the Operations Manager and the accounting team to submit monthly inventory counts in a timely fashion to meet important financial deadlines. Maintain inventory workbooks, reconciling any discrepancies, and submit to the Guest Services Operations Manager for review. Work with department supervisors to refine the process and procedures that impact inventory reporting and product par levels at all concessions areas. Onsite Cash Handling Work closely alongside the finance team to ensure proper security and record-keeping practices are followed in accordance with our Guiding Principle of running a smart and sustainable business. Complete regular cash room operations tasks, including preparing deposits and coordinating with our offsite cash handling vendors to ensure timely pick-ups of deposits and drop-offs of change orders. Customer Service Have a deep understanding of customer service practices and principles to inform all facets of the role. Develops a strong competency with Tessitura ticketing software, supporting Guest Services Hosts with troubleshooting technical challenges. Provide a positive, well-informed experience for Pacific Science Center patrons onsite and virtually through direct customer service. Confidently and adeptly handle escalated guest issues and resolve to satisfaction of both guest(s) and PacSci. Support the PacSci guest experience at times of high volume, both on the exhibit floor and in the theaters. Operational Support Assist with onsite staff support as needed, including assisting with radio calls, guest escalations, handling product shipments, etc. Assist with department administrative tasks, such as staff scheduling and development of policies and standard operating procedures. Supports the Operations Specialist - Onboarding & Training by reviewing new and existing procedures and training, filling in on critical tasks such as onboarding and tracking training when the Operation Specialist - Onboarding & Training is unavailable, and partnering on projects. Takes on special projects as assigned, supporting the continued improvement of the Guest Services operations at PacSci. Other Duties as Assigned. Position Requirements: Knowledge, Skills, Abilities Personal bias awareness and desire to be an anti-racist leader Knowledgeable about guest experience best practices Ability to provide support and guidance to frontline staff Experience with interviewing and hiring for entry-level positions Awareness of safety, security and emergency responses Demonstrated ability to effectively oversee daily building operations Skilled customer service provider with guest conflict resolution Ability to identify, set, and maintain professional boundaries with colleagues De-escalation skills Demonstrated ability to positively influence multiple staff Written and oral communications are clear and effective with all audiences. Keen attention to visual, audio and written details Knowledge and proficiency with Microsoft Suite applications Remains calm and assist during medical, safety, security, and evacuation situations Exercises sound judgment and flexibility should difficult situations arise Focuses on providing high-level staff oversight and customer service Remains positive and uplifting throughout interactions with both staff and guests Ability to prioritize and multi-task Be knowledgeable on MAST and 21+ laws, policies, and procedures. Qualifications Required High School Diploma or GED equivalent. Previous supervisory experience in a customer service/operations role. Previous experience recruiting and hiring customer service roles. Preferred Intermediate to advanced understanding of inventory management, including ordering and budgets, with demonstrated experience in a previous role. Previous cash room management experience. Previous supervisory experience in theaters, hospitality and/or tourism fields. Previous experience using the Tessitura point-of-sale system. Current first aid and CPR training and certifications. Physical Demands & Working Conditions The Operations Specialists must be able to work a flexible schedule including weekends, evenings and holidays. Physically remaining in position and moving across the site for long stretches of time. Hybrid work is a possibility in this role, provided onsite leadership coverage is sufficient, typically up to one day per week worked at home. This position description generally describes the principal functions of the position, and the level of knowledge and skills typically required. It does not constitute an employment agreement between the employer and the employee, and it is subject to change as the needs of the employer and the requirements of the job change.
    $34k-39k yearly est. 11d ago
  • Loan Operations Specialist

    Fleet Capital 3.7company rating

    Westlake, OH jobs

    We are seeking a detail-oriented and organized Commercial Loan Processor to support our lending team. This position is responsible for preparing loan documents, entering credit applications, completing title work, and assisting with loan servicing and payment collection. Key Responsibilities / Essential Job Function: Review, verify, and input commercial credit applications. Prepare accurate loan documentation and coordinate closings. Order and review title commitments, UCC searches, and other required collateral documentation. Communicate with borrowers, title companies, and internal departments to ensure timely loan processing. Process title work. Process and post customer payments; maintain loan records and servicing files. Ensure all documentation meets regulatory and policy standards. Required Education, Skills & Abilities: 2+ years of experience in commercial loan processing or loan operations. Strong attention to detail and organizational skills. Knowledge of lending regulations, title documentation, and loan servicing procedures. Proficiency with loan origination and servicing software. Compensation & Benefits: $25.500 per hour Medical Paid Dental Paid Vision Paid Short Term Paid Accidental Paid Life Insurance 401k Match
    $25.5 hourly 60d+ ago
  • Program Operations Specialist

    University of Washington 4.4company rating

    Operations specialist job at University of Washington

    The Office for Academic Personnel and Faculty (APF) is a coalition of strategic partners focused on serving the University of Washington's current and prospective faculty, librarians, residents, fellows, postdoctoral scholars, and academic staff. Reporting to the Associate Vice Provost for Academic Personnel and Faculty Development, the Program Operations Specialist will support the APF Development pillar by providing leadership and management for operations, communications, design and implementation of expanded leadership and development programming. The specialist will be instrumental in further scale up of APF development programs, broad implementation, evaluation, and communications. This position is responsibility for day-to-day program logistics and long-term operations planning. The person in this position serves in a variety of administrative roles and must demonstrate effective communication, administrative judgment, and innovative ability. They must be able to work independently and as a member of the Development Support Services (DSS) Team. APF development programs will have an eye towards improving faculty well-being, and as such, deep knowledge of programs and interventions geared towards cohort building, fostering inclusive organizational climates, communications and leadership skill building will be instrumental. In addition, some research and policy background will also be necessary to develop a robust evaluation program, analyzing the data, and communicating findings that take a continuous quality improvement approach. The position also leads administrative and operational activities, establishes and maintains project timelines, and maintains communications and information sharing with other parts of APF and academic leaders in the UW tri-campus system. This position will provide critical support to APF to launch their new service-orientated programming, which emerged out of the restructure of the Office of Academic Personnel (OAP into the Office of Academic Personnel & Faculty (APF). In alignment with the wider goals for APF, this position will help envision and map out leadership program activities. This position supports the efforts of all faculty, academic personnel, and academic leaders across the arc of their careers and across the three campuses of the UW. Duties & Responsibilities Faculty Development Programming Design and Oversight * Works with Associate Vice Provost for Faculty Development, the DSS team, APF, and other stakeholders to identify, develop, and implement new programs and activities that align with faculty development goals across all three UW campuses. * Performs applicable background research for assigned projects, including interviews with academic leaders, summarizing data from interviews and other qualitative data sources, basic quantitative analysis of faculty data, and developing data visualization and reports on these data. * Facilitates and assures outreach, research, and coordination of programs, including liaising with stakeholders and partners, authoring and/or assembling content and materials. Operations Management * Assist in developing, maintaining, and implementing policies, strategic plans, educational programs, and resources for the Academic Personnel and Faculty Development pillar and the Development Support Services group. * Regularly assist in the compilation and analyses of faculty data (faculty track, years of service) from UW, national sources * Coordinate with APF director of communications to update and maintain the APF Development website * Develop strategic public relations materials in coordination with the APF communications team. * Manage and maintain programmatic listservs, other program-related databases, and spreadsheets. * Establish and maintain collaborative and cooperative relationships within APF and with units interacting with APF Development pillar and Development Support Services, such as the Executive office, Deans offices, departments, UW HR, etc. * Lead and manage operations for all APF professional and leadership development activities (e.g. postdoctoral development workshops and website content, assistant professor promotion workshops). Delivery of Key Programs/Events Management * Drives implementation of new programming and current programming. * Analyzes faculty data (track, years of service, years in rank) and develops relevant data visualizations, web content, invitations for APF programs; linking with relevant audiences for each event. * Monitors progress and completion of key tasks to ensure assigned projects are on track to meet the intended goals and objectives. * Exercises independent decision-making as many of the projects will be unique in nature. * Set planning timelines including identifying tasks, deadlines, key activities and personnel and ensure deadlines are met. * Create, distribute, and manage event communications. * Lead event logistics, including calendaring, room scheduling and set up, speaker coordination, event materials, event related meetings, communications, tracking RSVPs and participation, equipment, catering, evaluation surveys, and additional duties assigned by the AVP. * Develop programmatic calendar and coordinate with APF, Provost Office, and other UW units' faculty-related event calendars. * Manage vendor contracts and ensure proper execution of contracts and payment. Program Assessment and Evaluation * Regularly performs needs assessments and impact evaluations for continuous quality improvement of programs. * Develops and Maintains surveys and databases for program development, implementation, and evaluation * Collaboratively establishes learning objectives and goals for programs and workshops * Creates and analyzes metrics to measure program effectiveness, recommending process improvement opportunities as needed. Miscellaneous * Supervise graduate and/or undergraduate student assistants as needed. * Performs additional duties as assigned that fall within the reasonable scope of this position. Minimum Qualifications * Graduate Level Education (Master's degree) in a research related field (e.g. developing questions, collecting and managing qualitative and quantitative data, such as post-workshop surveys, interviewing academic leaders for needs and impact evaluation, basic data management and manipulation of types of faculty audiences for APF activities) * One year of professional work experience, to include: 1) Work experience in written communications (e.g. needs assessment/report and presentation preparation, website content development, critical thinking skills needed to assign prompt and provide a written response for public invitation and comment) and program operations (incorporating continuous quality feedback on our programs). 2) Experience in Program Development and Implementation, Monitoring and Evaluation (qualitative and quantitative data manipulation, monitoring, development (interview and survey question development) Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. Compensation, Benefits and Position Details Pay Range Minimum: $72,000.00 annual Pay Range Maximum: $80,004.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
    $72k-80k yearly 5d ago
  • Educational Operations Specialist

    Mad Science 3.7company rating

    Wheeling, IL jobs

    Benefits: 401(k) Bonus based on performance Flexible schedule Free uniforms Opportunity for advancement Paid time off Health insurance Calling all Teachers, Preschool Teachers, Day Care Teachers, Camp Counselors and people who like working with kids! Do you have a passion for education? Do you want to work for a fun company that strives to spark the imagination and curiosity of children through fascinating science programs? Are you the type of person who says "I got this" and "What can I do to help?" Look no further; join our team today in this newly created position to help support our growing business. Company Overview: Our mission is to inspire children through science and art, sparking lifelong imagination and curiosity. For over 30 years, we have delivered unique, hands-on science experiences for children through our after-school programs, birthday parties, workshops, special events, and summer camps. Our innovative programs are as entertaining as they are educational! Mad Science is the world's leading provider of fun science programs for elementary-aged children. JOB SUMMARY: At Mad Science we are having a BLAST! We pay you to have fun! Build and fly rockets, mix up chemical reactions, explore the states of matter using dry ice, and help children create slime and other polymers. You will inspire the next generation of scientists through our innovative activities that show kids what science is really all about. You do NOT need to be a certified teacher, nor do you need to be a science major, we teach elementary kids, we can train you on the science. As a Mad Science teacher you will lead students through an inquiry-based discovery method involving instructor demonstrations, hands-on activities and amazing take-home projects that will illustrate how science affects the world around us.We provide the pre-set curriculum and supplies. Each class is a high-energy, part entertainment, part education, hands-on class. Some classes last for one hour, other camps may last an entire day. Most of our classes are outreach, although some will take place at our lab. You must enjoy teaching young children and have pride knowing you are making a difference in the communities we serve. When you aren't teaching, you will work in the office as part of our Operations team. Your job duties will include: Maintain relationships with clients and updates contact databases as needed Handle incoming inquiries for programming Create new business opportunities (schools, organizations, camps) Assist with client communications such as booking confirmations, invoices, follow-up surveys, and requested promotional material QUALIFICATIONS: Some experience working with groups of elementary age (5-12) children (such as teacher, teachers assistant, instructor or camp counselor). Must be available at least four days during the week and able to work at least once a month a few daytime programs on the weekends. We are flexible with a schedule working 30-40 hours per week. Must have a reliable car and valid driver's license. All employees are required to undergo a criminal background check. Have a fun & outgoing personality You must be reliable and dependable, and able to lift our equipment which can sometimes weigh up to 25 pounds. **please don't apply if you aren't looking for stable, long term employment, this is a year round position. Base pay plus a bonus plan is available. Compensation: $20.00 - $28.00 per hour Mad Science is a powerhouse brand with locations around the globe! For over 35 years, we have sparked imaginative learning through our summer camps, birthday parties, in-class workshops, after-school programs, and special events for kids ages 3-12. Become part of our team and help us inspire the next generation of scientists and engineers.
    $20-28 hourly Auto-Apply 15d ago
  • Program Operations Specialist

    University of Washington 4.4company rating

    Operations specialist job at University of Washington

    The Department of Medicine, Division of Gastroenterology has an outstanding opportunity for a Program Operations Specialist. The purpose of this position is to oversee the management of the Advanced Therapeutic Endoscopy Fellowship and play a strategic role for the Division of Gastroenterology operations and initiatives. The Program Operations Specialist will establish and monitor specific and measurable goals, enabling the Division to operate more efficiently. As a vital member of the Division's core administrative team, this position will work closely with leadership in the Division of Gastroenterology, Department of Medicine, School of Medicine, Medical Center, and multiple UW and affiliate sites in support of our mission areas. DUTIES AND RESPONSIBILITIES Education Program Operations (60%) Provide program development and management of the Fellowship program, including the ownership of Medhub and its requirements. * Oversee and manage required data collection including collection of written and practical examinations, survey administration, or in-person performance assessment results * Identify contributors to the assessment process and appropriate avenues for reporting. Work with PDs and other involved entities to utilize Medhub systems that ensure fellows are meeting the requirements of the program * Manage and facilitate complex fellowship leaves based on the guidance of the GME office and HR * Manage routine scheduling needs. Ensure clinical rotations and leaves are entered in MedHub and QGenda and paging systems. * Manage the Fellows' Leave of Absence Change Request Form and enforce the Fellows' Leave Policy. Update QGenda and paging systems when necessary. * Develop process to manage and fellowship schedules to ensure clinical commitments to program are met based on guidance from the PD and GME office * Manage onboarding process for incoming fellows; ensure compliance with rotation-specific credentialing requirements at each approved site of training, Medhub access, etc * Maintain fellow records and store in accordance with UW Records Management retention schedules. Provide documents to fellows or outside entities as needed. * Facilitate APR, including development of agenda, food and location procurement, meeting support, and disseminating appropriate information. * Manage Fellowship financial allotments per division budget; track all expenses to allotments; create allotment reports to assist the PDs and Administrator * In partnership with the division, develop, implement and manage the overall strategy, plan and operations for the regular educational series Frontiers in GI and Hepatology. Provide lead counsel, review and final approval of administrative and operational components for the program, including budget planning, development of proposals, venue procurement, regulatory compliance, and reporting. * Act as a representative of the division, attend educational programs and oversee onsite operations (i.e. setup of venue, equipment, display booths, attendee registration) and ensure overall successful flow of the program. * Partner with the director, fellows, faculty mentors, staff, and others to ensure positive experience. Manage confidential and critical materials, issues and communications. * Manage NW/UW fellowship rotations and orientations; reserve meeting rooms for rotation orientations, schedule orientation presenters, and additional logistics * Schedule needed program leadership and committee meetings. Craft agendas for meetings when necessary. * Assist Program Administrator with the following high-level priorities: * Attend educational programs and oversee onsite operations (i.e., setup of venue, equipment, display booths, attendee registration) and ensure overall successful flow of the program. * Manage and facilitate complex fellowship leaves based on the guidance of the GME office. * Developing fellowship schedules to ensure clinical commitments to program are met based on guidance from the PD and GME office. * Managing onboarding process for incoming fellows; ensure compliance with rotation-specific credentialing requirements at each approved site of training, MedHub access, etc. * Facilitating the Annual Program Review, including development of agenda, food and location procurement, meeting support, and disseminating appropriate information. * Managing Fellowship financial allotments per division budget; track all expenses to allotments. Advanced Therapeutic Fellowship Program Management & Transplant Hepatology (30%) * Provide program development and management of the Advanced Therapeutic Endoscopy Fellowship program, including taking lead on grant application submission, progress reports, and close-out for any associated funding. * Oversee candidate recruitment: planning and arranging interview schedules; advertising, including providing copy and/or original content for websites * Work with the Program Directors to manage the faculty and medical staff appointment processes of the selected candidates * Manage onboarding activities for Fellows, including assigning equipment and arranging access to all systems * Manage Fellowship financial allotments per division budget; track all expenses to allotments; create allotment reports to assist the PDs and Administrator * Work with PDs and other involved entities to set up systems that ensure Fellows are meeting the requirements of the program. This includes but is not limited to systems for ensuring clinical commitment, appropriate guidance and progress on research projects and other Fellowship requirements. * Monitor that evaluations are completed in a timely and accurate manner * Manage end of Fellowship activities, including off-boarding and exit events * Maintain Fellow records according to retention rules and speak with and provide documents to Fellows or outside entities as needed Other duties (10%) * Work closely with executive leadership, utilizing project management skills and knowledge of process and best practices to drive improvements within the division across all hospital sites of practice. * Create and manage project timelines, schedule meetings, prepare budgets for projects, and identify resources needed to ensure project success. Delegate as necessary to meet project deliverables, report on progress at staff & faculty meetings, and subcommittee meetings. * •Develop policies and standard operating procedures for operations within the administrative team MINIMUM REQUIREMENTS * Bachelor's Degree in Healthcare Administration, Education or Social Sciences and 2 years experience. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS * Ability to handle complex schedules * Experience with Data Management * Experience working in program coordination DESIRED QUALIFICATIONS * Project Management Experience, fellowship coordination experience, budgeting experience CONDITIONS OF EMPLOYMENT * This will be a hybrid position, with 1-2 days onsite. Will occasionally oversee onsite operations #UWDeptMedicineJobs Compensation, Benefits and Position Details Pay Range Minimum: $61,368.00 annual Pay Range Maximum: $75,000.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
    $61.4k-75k yearly 5d ago
  • Program Operations Specialist (NE S 6)

    University of Washington 4.4company rating

    Operations specialist job at University of Washington

    As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. The Department of Medicine Division Metabolism, Endocrinology and Nutrition has an outstanding opportunity for a Program Operations Specialist to join their team. Position Purpose: This position will work with the Program Manager to oversee labor analysis and the overall financial operation of the Diabetes Research Center (DRC) as well as basic research grants ensuring compliance with complex Federal, State and University requirements. The Diabetes Research Center (DRC) is one of 17 DRCs sponsored by the National Institutes of Health (NIH) to promote basic, translational, and clinical research on diabetes and related metabolic disorders. To accomplish this goal, the Center is organized around four biomedical research cores and an Administrative Core that also administers the Enrichment Program and the Pilot and Feasibility Program (P&F). This position will be responsible for coordination of the Enrichment Program and the Pilot and Feasibility Program, including the overall financial operation ensuring compliance with complex Federal, State and University requirements. This position reports to the program manager and works closely with, faculty and staff in the DRC, Diabetes Program Project Grant (DPPG), UW Medicine Diabetes Institute, Nutrition and Obesity Research Center (NORC), the division, the Department of Medicine, School of Medicine and affiliate institutions in an effort to build and maintain effective working relationships and research processes that are vital to our mission. This position will also be responsible for providing programmatic support for the DPPG and the UWMDI, located at South Lake Union that brings together a large number of investigators, studying various aspects of the basic science of diabetes and obesity. Position Complexities: The role of the Program Operations Specialist (POS) is to work with the Program Managers for the DRC, DPPG, UWMDI and NORC to ensure Programmatic success. As such, s/he exercises substantial responsibility and utilizes specialized knowledge of the research, education and program objectives ensuring strategic goals and extramurally funded award aims are met. Must work independently, take initiative, prioritize matters, and accomplish a broad spectrum and volume of work Position Dimensions and Impact to the University: Ensures operations meet program objectives of promoting and developing research in the field of diabetes and its complications. DUTIES AND RESPONSIBILITIES 65% Research Administration * This position acts as programmatic support for the NIH-funded P30 Diabetes Research Center (DRC). This position works with the DRC Program Manager and the Program PI on overall programmatic direction, evaluation of scientific progress, facilitation of interactions among investigators, and administrative and fiscal support to the Program as a whole and individual Project Leaders and Core Leaders. * Contributes to the overall program direction for the research and educational objectives by working with Investigators to direct operations ensuring strategic goals and extramurally funded awarded aims are met. * Responsible for determining and advising Investigators on the viability of proposed resource allocation to ensure lack of conflict between funding sources and viability of adequate effort and resource commitments. * Support Works with the Program Manager to prepare grant proposals and contracts. Responsible for preparing monthly budget reports and working with Investigators and Division staff to ensure compliance with proposal activities. Assure grant commitments and contract agreements of the University of Washington and sponsoring agencies are fulfilled in a timely and accurate manner. Post award budget management/compliance activities will include but are not limited to: * Ensure budgets are monitored and investigators are provided with customized, detailed monthly financial reports. Work with the DRC manager to provide counsel, utilizing multiple financial and record keeping systems to perform analyses of federal, private, industry and research and training budgets; forecasting future needs/expenditures and communicating status and progress directly with Principal Investigators. Review payroll certifications and ECCs for compliance and accuracy; distribute and maintain materials according to records retention schedules. Troubleshoot and prepare expense transfers, as necessary. Obtain advance budget numbers and process no-cost extensions. Purchasing processing and coordination including the use of Workday, ProCards, and Departmental CTA. 20% Programmatic Support for DRC, DPPG, UWMDI, and NORC * Responsible for the day-to-day programmatic coordination of a NIH-funded Center Grant (DRC). * Serves as liaison between Center Director, Co-Director, and DRC project/core leaders. * Responsible for coordinating speakers and other visitors for the Diabetes Institute, DRC and the Diabetes and Metabolism Seminar Series which features lectures from nationally recognized experts from across the country and is sponsored jointly by the UWMDI, DRC, and NORC. * Responsible for coordinating the joint Pilot and Feasibility (P&F) award program with the UWMDI and NORC. Includes drafting application materials, reviewing applications for completeness, securing reviewers, and coordinating review meeting. * Program support for the Diabetes Program Project Grant (DPPG) encompasses coordinating logistics for the program's external advisory board members and other distinguished guests invited by the program director. This role involves managing all facets of planning and executing annual meetings, including reserving meeting spaces, processing honorariums and travel reimbursements, and coordinating semi-monthly email communications with project members to ensure effective collaboration and seamless operations. 5% Compliance and Risk Management * Promote compliance and risk management in accordance with policies of the University of Washington and sponsoring entities, most importantly, the NIH. * Interpret, monitor, analyze and implement federal, state, institutional and industry laws and policies as they apply to administrative and research operations. Integrate knowledge of compliance policies into operations, communicate necessary procedural or policy changes, and under the direction of the Institute and Division Leadership, guide full implementation of applicable policies. * Continually monitor and assess the Division's compliance around research and fiscal processes, troubleshooting and eliminating weakness areas and improving systems to strengthen the stability of the research enterprise. 5% Personnel Administration * Work with Program managers and Principal Investigators to oversee management of personnel, such as redistribution of grant effort. Oversee funding support for personnel and recommend appropriate funding strategies. 5% Other * Work with managers to ensure the management of physical operations. In conjunction with the Directors and division staff, assist with assignment of space, coordinate with IT services personnel and ensure appropriate backup and maintenance policies and support. Assist in providing site-based management of equipment inventory. Attend appropriate building committee meetings, disseminate information and recommend improvements to space and facilities. Other duties and assignments as assigned and needed. MINIMUM REQUIREMENTS * Bachelor's degree in business administration or related field and one year related work experience. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS * Excellent organization skills with strong attention to detail, strong problem solving skills, resourcefulness and flexibility to adjust to dynamic work situations * Demonstrated ability to prioritize competing demands to successfully meet multiple deadlines and project milestones, strong follow through * Advanced skills and work experience, particularly with Excel but also with Microsoft Word powerpoint * Excellent written, verbal and interpersonal communication skills * Customer service orientation; initiative and responsiveness * Self Starter with the ability to work independently, exercise good judgement and make decisions when necessary * Strong collaborative and leadership skills; team orientation, consultative by nature * Aptitude for learning new skills to support changing needs * Willingness and ability to learn new systems and to implement new processes in response to changes DESIRED QUALIFICATIONS * Experience in the preparation of grant proposals and eGC1s * Management of federal grants and contracts * Experience with UW Purchasing, Payroll, WorkDay and Travel systems * Demonstrated ability to work well under pressure #UWDeptMedicineJobs Compensation, Benefits and Position Details Pay Range Minimum: $54,204.00 annual Pay Range Maximum: $66,000.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
    $54.2k-66k yearly 60d+ ago
  • Operations Specialist

    Summit School Services 4.3company rating

    Carpentersville, IL jobs

    Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. + Answering phone calls and responding to customer and Driver inquiries in a timely manner with the highest degree of courtesy and accuracy + Facilitating the flow of information within the Customer Service Center + Assisting with Recruiting tasks such as call backs, initial interviews, recruiting events, and recruiting planning + Assisting with Accounts Receivable, Accounts Payable, and Payroll tasks as needed + Assisting with customer required reports and paperwork + Entering information into various computer systems/applications + Encouraging compliance with company policies and procedures + Maintaining accurate, organized, and up to date filing systems for all administrative records + Maintaining security of all files and records + Performing general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc. + Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager + Other duties as assigned Pay is up to $28.37 **Qualifications** + High school Diploma or equivalent required + 1 to 3 years of experience with computerized operations systems + Experience conducting phone and in person interviews + Experience with setting up recruiting events + Excellent computer skills with strong working knowledge of Microsoft Office (Word, Excel, Outlook, etc.) + Demonstrated data entry skills + Ability to maintain accuracy and speed in data entry + Strong working knowledge of basic office equipment + Excellent verbal and written communication skills + Strong interpersonal skills along with demonstrated diplomacy skills + Strong clerical skills + Careful attention to detail _Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers._ _We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan._ _At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law._ _Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer_ _The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions._
    $28.4 hourly 16d ago

Learn more about University of Washington jobs

View all jobs