Billing Specialist jobs at University Orthopedics Center - 80 jobs

Job Title: Billing Assistant Reports to: Billing Manager GENERAL SUMMARY OF DUTIES: The Billing Assistant position is responsible for completing tasks as directed by the biller. Essential Job Functions: Go through correspondence to ensure payments have been made. Assist with writing up refunds. Fax notes to Worker's Comp vendors. Assist with making copies and mail out invoices. Send out 2nd insurances to carriers and print EOB's. Review surgery list to ensure surgeries are billed. Process charges on patients' credit cards. Enter office visit charges. Post payment batches for self-pay balances and credit cards. Pull backup information when needed for appeals and check to see if they have been resolved. Assist biller with self-pay patients, posting of payments and charges, copying records per direction and filing of work completed. Contact attorney accounts monthly to obtain current information regarding the case. Call patients for demographic updates, updating info in appropriate areas of the billing system, obtaining notes for claim submission and other duties as assigned. Ensure all communication is documented in appropriate areas for professional team to review on billing system. Additional duties as assigned by the Manager to meet department needs. Requirements: High School education. Must be self-directed and able to work with minimal supervision and direction. Skills in oral and written communication. Knowledge of computer applications for medical billing, financial data, spreadsheets, and word processing. Previous billing coursework/education preferred. Must be able to travel to all sites if/when necessary.

SUMMARY: Under supervision of the Manager Diagnostic Imaging Support Services is responsible for the integrity of the pre-registration and prior authorization processes for outpatient radiological services within Brown University Health. Coordinates and arranges for all outpatient radiology orders to ensure patients have received financial clearance from insurance companies and troubleshoot as needed. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: PRINCIPAL DUTIES AND RESPONSIBILITIES:Registers patients prior to scheduled appointments to obtain updated account information for accurate insurance billing. Confirms patient eligibility with insurance carriers/third party payors and obtains pre-authorization requirements in accordance with established medical policies.Coordinates and ensures appropriate insurance authorizations are obtained and/or received in a timely manner.Reviews, recognizes and understands clinical documentation from patient records pertinent to obtaining prior authorization as necessary. Analyzes orders, authorizations and records for discrepancies that may affect insurance coverage and/or denial of claims.Notifies and coordinates with ordering physicians and providers when peer-to-peer discussions are required to obtain prior authorization of services being denied by patients' insurance.Professionally communicates with various Brown University Health personnel to resolve billing issues, authorization denials and financial clearance of patient appointments.Provides mature, quality customer service to patients, their families and/or their representatives.Ensures all patients are financially cleared by insurance/ third party payor prior to their scheduled appointments. Performs other duties as assigned. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:High school diploma or equivalent required. Knowledge of business systems, office procedures, computer skills, medical terminology and health insurance processes/terminology including, but not limited to, CPT and ICD-10 coding.Strong organizational skills, critical thinking and focus to detail required to manage high volume of radiologic orders requiring prior authorization and/or financial clearance.Analytical skills to evaluate effectiveness of work flow with the ability to make recommendations, develop and adapt to changes as necessary.Interpersonal skills necessary to provide effective communication with patients and other healthcare professionals within and outside of Brown University Health. EXPERIENCE:Two years of previous experience in health care environment with emphasis in health insurance billing and reimbursement, healthcare operations, database management and patient/ provider interaction. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Normal office environment; may experience some visual fatigue as result of extended periods of work on the computer.INDEPENDENT ACTION:Performs independently within the department's policies and practices. Refers specific complex problems to the supervisor when clarification of the departmental policies and procedures are required.SUPERVISORY RESPONSIBILITY:None. Pay Range: $19.03-$31.39 EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903 Work Type: M-F 9:30am - 6:00 pm occasional weekends Work Shift: Day Daily Hours: 8 hours Driving Required: No

SUMMARY: Reporting to the Director, the Manager plans and manages the key functions of billing. Oversees the daily activities of the revenue cycle staff for Patient Financial Services. Key responsibility is to ensure timely and compliant billing of all Brown University Health claims. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate In addition, our leaders will demonstrate an aptitude for: Ensure Accountability and Build Effective Teams Drive Vision and Purpose and Optimize Work Processes By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals. RESPONSIBILITIES: Regularly collaborates with Director and Senior Management in development and implementation of short and long term administrative objectives and action plans of the department.In conjunction with Senior Management, as appropriate:Hires, coaches and motivates team; determines appropriate and effective performance metrics and staff requirements for the department to run with efficiency, accuracy and outstanding customer service. Implements and monitors staff productivity and service performance metrics. Oversees and manages the daily performance of billing staff Effects consistent application of personnel policies and employee relations' activities as they pertain to staff. Consult with personnel representatives as needed to facilitate optimum results. Develops and implements department's administrative support policies and procedures.Assists with development of all the department's priorities, procedures and policies for Brown University Health. Develops processes and procedures for the efficient and successful flow of interdependent information between the billing team, other teams within patient financial services and teams outside of patient financial services.Identifies the need for education and/or feedback to practice providers and staff and helps develop processes and educational materials.Responsible for establishing policies relating to the revenue cycle.Plays a significant role in long-term planning, including initiatives geared toward operational excellence.Assists in design, implementation and optimization of billing system, making recommendations for changes as necessary.Improves the operational systems, processes and policies in support of organizations mission, specifically in support of better management reporting, information flow and management, business process and organizational planning.Stays abreast of industry changes, educates staff on these changes and updates other members of the team as appropriate.Promotes a team-oriented environment that fosters effective collaboration within and outside of the department. Serves as a resource to staff members on all billing issues and responds to inquiries as necessary. Performs other duties as assigned. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:Associate's Degree in Business, Medical Billing or equivalent experience. Bachelor's degree or equivalent work experience with demonstrated results. Certification in procedural coding (preferably CPC). EXPERIENCE:Minimum of 5 years related experience and/or training, and 2 years related management experience, with experience within a large integrated healthcare delivery system preferred.Epic experience highly desired.Broad knowledge in business administration, finance and healthcare administration. Thorough knowledge of third party commercial and governmental billing.High level of organizational and interpersonal skills to interact with Senior Management on matters having multiple and varying impact on department financial objectives and to respond effectively to competing needs for resources.Managerial skills to develop and supervise department support staff. SUPERVISORY RESPONSIBILITYupervises up to 50 FTEs.Work is performed in a typical office environment requiring extended periods of sitting, standing and walking. Pay Range: $82,284.80-$135,782.40 EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903 Work Type: M-F 8-4:30 Work Shift: Day Daily Hours: 8 hours Driving Required: No

SUMMARY: Under general supervision of the Billing Manager, performs insurance/billing clerical duties, including review and verification of patient account information against insurance program specifications.May resolve routine patient billing inquiries and problems follow up on balances due from insurance companies, and type invoices to insurance companies.May enter data electronically to process charges, payments, denials and adjustments.May analyze surgical procedures and diagnosis using ICD-9 &CPT-4 codes.Responsible for compliance related to third party billing; analyzes and resolves medical necessity issues. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Review federal and state documentation for changes in billing regulations. Perform posting and/or reconciliation of numerical data or departmental and/or hospital accounting records. May process patient bills to various insurance companies and social welfare programs according to established billing procedures. Review patient accounting records and documents to verify accuracy of charges and third party information and initiate corrections. May calculate bills manually using detail bills. Performs insurance billing duties/enter/edit/view claims in system, including review and verification of patient account information against insurance program specifications. Ability to identify source of entry in complex multi facility organization. Analyze and resolve problems with coding of surgical procedures and diagnosis using ICD-9, CPT-4 and HCPC coding. Effective interpersonal and communication skills required. Self-driven, results oriented with positive outlook. Ability to develop and maintain effective working relationships with staff. Act as liaison and attend meetings with both internal and external departments when necessary to perform duties and aid in organization development. Maintain productivity measures and accuracy standards defined by department. Review reports, charts, records and/or bills that were prepared or assembled by others in order to ensure that calculations are correct. Contact other departments or personnel as necessary to resolve errors and omissions. May download bills from mainframe system to claims editing system; translate claims, submit electronic and paper billing daily. Utilize variety of system necessary to resolve problems. Participate in educational programs and in-service meetings. May operate one or more standard and/or automated office machinery such as on-line computer terminal, calculator, fax machine, photocopier, and microfilm viewer. May participate in training of new employees. Maintain quality assurance, safety, environmental and infection control in accordance with established policies, procedures and objectives. Perform other related duties as required. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: High School diploma with proficiency in use of MS Office 2000 or later, particularly Excel and Word. EXPERIENCE: One - two years' experience in health care/patient accounting or relevant setting; or equivalent combination of training and relevant work experience. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Work is performed in a typical office setting requiring sitting in a normal seated position for extended periods of time; reaching by extending hand or arm in any direction; and finger dexterity to manipulate keyboard. Position requires ability to speak, see and hear within normal range. Brown University Health is committed to providing a flexible on-site and remote work schedule. The Billing Specialist is required to work 40 hours per week. A minimum of 8 hours on-site and up to 32 via telecommute. Telecommute Workdays will be determined by the Department Manager and are subject to change. While telecommuting the Billing Specialist is required to have dedicated home office space and adhere to Brown University Healths Protected Health Information and Policies. INDEPENDENT ACTION: Incumbent functions independently within department policies and procedures; generally referring specific problems to supervisor only where clarification of departmental policies and procedures may be required. Must be able to maintain productivity measures and accuracy standards defined by department. SUPERVISORY RESPONSIBILITY: None. Pay Range: $19.58-$32.31 EEO Statement: Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran, or marital status. Brown University Health is a VEVRAA Federal Contractor. Location: Corporate Headquarters - 167 Point Street Providence, Rhode Island 02903 Work Type: 7:30AM-4:00PM Work Shift: Day Daily Hours: 8 hours Driving Required: No

The Accessibility Specialist serves students with disabilities to secure access and to facilitate accommodations related to academics, testing, housing, and meal-plan accommodations. The Accessibility Specialist manages the SAS testing process and serves as one of the first points of contact for the Student Accessibility Services office. As part of a team, the Accessibility Specialists serve as a liaison to University Campus Partners and/or support and facilitate the service delivery system for the Student Accessibility Services (SAS). Responsibilities include: Coordinates SAS test management process with precision and attention to detail. Coordinates scheduling of accommodated testing. Supports the accommodated testing operations and proctoring. Coordinates testing locations, including room reservations for group testing rooms and private room testing. The AS serves as a proctor, monitoring the exam room for compliance with exam rules, distributing and collecting exam materials, and assisting with any issues that arise during the exam. Evaluates and interprets disability documentation and reviews student applications to affiliate with the Student Accessibility Services (SAS). Prepares for the initial interview and prepares summary notes as appropriate. Supports SAS database management, including running reports and data entry. The AS will also provide administrative support to the SAS/Professional Staff, including but not limited to inventory management and serving as the first point of contact for incoming students and families. Prepares a case notes summary of findings and recommendations after the interview, inputting these into the case management system database. Maintains confidentiality of records. Purpose: The Accessibility Specialist Accessibility is primarily responsible for supervising student exams both in person and virtually. The AS plays a key role in assisting the office of Student Accessibility Services, students, and faculty, with the process of coordinating exam management and serving as the point of contact for the SAS new student intake process, ensuring all required documentation is managed, reviewed, and placed in the data management systems. The Accessibility Specialist reviews new student documentation for completion, The AS will also provide administrative support to the SAS/Professional Staff, including but not limited to inventory management and assistive technology support. Essential Job Functions: Actively advance a culture of accessibility, inclusivity, disability rights & advocacy throughout the Western New England University community. Communicate effectively and maintain positive, courteous, supportive, and professional working relationships with all levels of contacts. Performs a variety of support duties in the development, implementation, and maintenance of administrative procedures and practices related to supporting the SAS office and students registered with SAS, including but not limited to administrative responsibilities such as processing new student files, answering phone calls, fielding inquiries, and maintaining office technology. Review student disability documentation and registration information to ensure that all files are complete. Schedule accommodated exams. Communicate appropriate proctor scheduling needs. Enforce exam rules and policies per faculty instructions. Enforce exam and SAS policies and procedures such as those regarding items allowed into a test center. Maintain confidentiality and exam security. The proctor is entrusted with confidential information about exam takers and the exam materials. Manage exam distribution and collection: Distribute, collect, and account for exam materials over the course of testing. Supervise, monitor, manage, and provide direct oversight of the exam, from start to finish. Monitor exam takers during the exam to ensure they are not cheating, communicating with others, or engaging in other prohibited activities. Instruct students in accordance with faculty exam guidance to utilize technology as needed. Manages data entry and scans documents for student files. Maintain case files and confidential student records through various databases. Coordinate and implement accommodations related to textbook editing, alternate media, note-taking, and exams. Maintain accurate records (student performance data, clerical responsibilities, etc.) to document accurate student information, reports, and assistive technology services Coordinate Zone and parking accommodations as appropriate. Participate in building program activities as appropriate to facilitate collaboration and ensure adherence to SAS policies and procedures. Participate, as needed, as a member of the SAS team to develop, evaluate, and make recommendations based on individual student needs. Participate in professional growth activities every year, including workshops, in-services, professional reading materials, and/or other available offerings at WNE, AHEAD, PTI, or other sources to increase professional knowledge. Proficiently use technology to communicate, compile reports, and collect data to provide accurate records and communicate with team members, faculty, administration, and WNE. Provide diagnostic services for students referred through the SAS referral process to assess assistive technology needs. Other Functions: Use professional skills for the evaluation, development, implementation, and monitoring of communication programming and assistive technology. Assume responsibility for continued professional growth. Assume other duties and special projects as assigned. Support SAS policy, SAS and governing goals and objectives, and expert understanding of ADA and Section 504. Qualifications Minimum Qualifications: Associate or bachelor's degree required. A minimum of five years of relevant experience in supporting assistive technologies may be substituted for a degree. Minimum Associate's level of education is preferred. Experience with IEP, 504, or college-level accommodation plans is required. Specific skills related to the proficient use of assistive technology systems, computers, and electronic communication devices, as well as the ability to develop, implement, and monitor speech, language, and communication programming and support for individuals and groups, are required. Ability is required to independently problem-solve, schedule daily activities, model good communication, and communicate and work effectively with professional staff, students, and faculty. Ability to work collaboratively with team members, staff, students, faculty, and administration, managing time and schedules efficiently, using specialized equipment effectively, maintaining confidentiality, meeting deadlines and schedules, and making data-driven decisions for meaningful educational activities. Working Environment: To perform the physically demanding job functions, strength and/or endurance for lifting, carrying, pushing, and/or pulling are frequently required. To perform the most physically demanding job functions, the physical capabilities of climbing and balancing are seldom required. However, we may need to climb stairs daily. To perform the most physically demanding job functions, the physical body movement of stooping, kneeling, crouching, and/or crawling is often required. To perform the most physically demanding job functions, the upper extremity physical capabilities of reaching, handling, and/or fine motor dexterity are constantly required. Exposure to temperature extremes is seldom or not present. Exposure to hazardous conditions (e.g., mechanical, cuts, burns, infectious disease, high decibel noise, etc.) is seldom or not present. Frequency of exposure to injury to self and/or others is seldom or not present. This is a part-time, 25-hour per week, in-person, 10-month position, with no availability for remote or hybrid work.

Job Description Home Care Biller Part Time | Days | 32 hours per week | On site Pay rates between $25-27 per hour + Generous Benefits Package The Home Care Biller is responsible for preparation and collecting of Medicare and HMO receivables. Responsible for researching and responding to Medicare and HMO payment discrepancies. Responsibilities for a Home Care Biller: Obtain bills and related documentation for all HMO claims paid different from billed amount. Call HMO on discrepancies. Maintain the spreadsheet to track HMO balances due. Document conversations with HMO on spreadsheet. Obtain and track all required authorizations for services, communicate with the clinical team for information. Serves as a resource to administration, clinical, and scheduling staff regarding third-party reimbursable services. Respond to third party customer inquiries. Reconcile customer accounts. Facilitate collections. Process Medicare billing, transmit RAP's and final bills, post adjustments to A/R. Attend meetings related to receivable issues. Responsible for understanding and implementing changes. Exhibit excellent verbal and written communication skills. Demonstrate a high degree of commitment to customer service and provision of quality care. Act as a backup to payroll during absences. Verify all insurance and coinsurance with Medicare for Medicare and HMO cases prior to admission. Qualifications for a Home Care Biller: High School Diploma. 3 or more years of experience working in a business office in the healthcare field. Experience with Medicare billing. Proficiency with billing software and accounts receivable principles and protocols. Proficient using MS Outlook, Excel and MatrixCare. What does Saint Elizabeth Community offer employees? Our holistic benefit options encompass your Health and Wellbeing, your individual and family needs, your professional growth and more by including: Competitive pay Flexible Scheduling Options High quality and low-cost Health, Dental and Vision coverage: Blue Cross Blue Shield Health Insurance & Delta Dental Insurance offered for employees working 20+ hours/week 403B Employer Contribution Plan Tuition Assistance and Student Loan Reimbursement Career advancement & training opportunities to support individual employee goals Childcare Reimbursement Program Employee Referral Bonus EAP, Life Insurance, and more! Why choose Saint Elizabeth Community? We are a non-profit, independent, locally owned and operated community, providing quality care since 1882 to older adults and people with physical disabilities. With our mission of caring, we are committed to supporting our community with compassionate and innovative care! Saint Elizabeth Community includes 7 beautifully maintained Rhode Island locations offering apartments for Independent Seniors, Home Care Services, Adult Day Centers, affordable Assisted Living, Skilled Nursing, Rehabilitation, and more! - Trusted Care Since 1882! - EEOC - We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

SUMMARY: Under general supervision of the Follow-up Supervisor, performs all duties necessary to follow up on outstanding claims and correct all denied claims for a large physician multi-specialty practice. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Review all denied claims, correct them in the system and send correctedppealed claims asbr / written correspondence, fax or via electronic submission. Identify and analyze denials and enact corrective measures as needed to effectivelybr / communicate and resolve payer errors. Continually maintain knowledge of payer specific updates via payer's listservs, providerbr / updates, webinars, meetings and websites. Understand and maintain compliance with HIPAA guidelines when handling patient information Contact internal departments to acquire missing or erroneous information on a claimbr / resulting in adjudication delays or denials. Report to supervisor identification of denial trends resulting in revenue delays. Answers telephone inquiries from 3rd party payers; refer all unusual requests tobr / supervisor. Retrieve appropriate medical records documentation based on third party requests. Refer all accounts to supervisor for additional review if the account cannot be resolvedbr / according to normal procedures. Work with management to improve processes, increase accuracy, create efficiencies andbr / achieve the overall goals of the department. Maintain quality assurance, safety, environmental and infection control in accordancebr / with established policies, procedures, and objectives of the system andbr / affiliates. Perform other related duties as required. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: Equivalent to a high school graduate. Knowledge of 3rd party billing to include ICD, CPT, HCPCS and 1500 claim forms. Demonstrated skills in critical thinking, diplomacy and relationship-building. Highly developed communication skills, successfully demonstrated in effectively working with a wide variety of people in both individual and team settings. Demonstrated problem-solving and inductive reasoning skills which manifest themselves in creative solutions for operational inefficiencies. EXPERIENCE: One to three years of relevant experience in professional billing preferred. Experience with Epic a plus. INDEPENDENT ACTION: Incumbent generally establishes own work plan based on pre-determined priorities and standard procedures to ensure timely completion of assigned work. Problems needing clarification are reviewed with supervisor prior to taking action. SUPERVISORY RESPONSIBILITY: None Pay Range: $19.97-$32.96 EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903 Work Type: Monday-Friday 7:30-4 Work Shift: Day Daily Hours: 8 hours Driving Required: No

The Guild of St. Agnes is the largest early education and care agency in Central MA with a mission to provide families with quality and affordable childcare in a safe and nurturing environment. Join our team where you will make a tremendous impact on children's lives, one that can have a lasting impression! We are currently seeking an ERP Billing Manager to join our finance team. This individual will oversee the implementation, maintenance, and optimization of the Guild's Enterprise Resources Planning Childcare and Billing system-FAMLY. Key responsibilities include but are not limited to: ERP Management-FAMLY Manage project lifecycles, troubleshoot issues, ensure data integrity, collaborate with stakeholders, and train users to align the system with business goals and improve efficiency. Lead and train Guild staff and coordinate with third-party vendors for enhancements and support Provide technical support and maintenance Maintain up to date technical and training documentation Billing Management-FAMLY Oversee daily operations- Manage all day-to-day activities of the Guild's Billing and Family Access staff Oversee the process of verifying eligibility and applying appropriate charges to accounts Monitor and manage the entire revenue cycle including charges, claim submission, and payment posting Monitor payments and collections Stay up to date on EEC billing regulations and compliance requirements. Regularly audit EEC billing reports to identify errors and work with staff to correct them Provide training to staff on Billing and SOP (standard operating procedures) Qualifications: Require a BS Degree in Business Administration, Accounting, Management Information Systems (MIS), or Information Technology Solid computer skills in MS Word and Excel Requires minimum of 5 years' experience with ERP systems Minimum of 2 years of management experience Excellent verbal and written communication skills Strong organizational skills and attention to detail in a changing environment Strong analytical & quantitative skills Proficiency in ERP software and revenue management tools Excellent communication, leadership, and problem-solving skills Proficient in Project Management methodologies Ability to manage competing projects The Guild of St. Agnes offers an excellent benefits package including; health and disability insurances, a 401k with up to 10% employer contribution, up to 4 weeks of vacation after one year, and more. The Guild of St. Agnes is an Equal Opportunity Employer, committed to creating a diverse, inclusive environment for all employees

Job Description The Guild of St. Agnes is the largest early education and care agency in Central MA with a mission to provide families with quality and affordable childcare in a safe and nurturing environment. Join our team where you will make a tremendous impact on children's lives, one that can have a lasting impression! We are currently seeking an ERP Billing Manager to join our finance team. This individual will oversee the implementation, maintenance, and optimization of the Guild's Enterprise Resources Planning Childcare and Billing system-FAMLY. Key responsibilities include but are not limited to: ERP Management-FAMLY Manage project lifecycles, troubleshoot issues, ensure data integrity, collaborate with stakeholders, and train users to align the system with business goals and improve efficiency. Lead and train Guild staff and coordinate with third-party vendors for enhancements and support Provide technical support and maintenance Maintain up to date technical and training documentation Billing Management-FAMLY Oversee daily operations- Manage all day-to-day activities of the Guild's Billing and Family Access staff Oversee the process of verifying eligibility and applying appropriate charges to accounts Monitor and manage the entire revenue cycle including charges, claim submission, and payment posting Monitor payments and collections Stay up to date on EEC billing regulations and compliance requirements. Regularly audit EEC billing reports to identify errors and work with staff to correct them Provide training to staff on Billing and SOP (standard operating procedures) Qualifications: Require a BS Degree in Business Administration, Accounting, Management Information Systems (MIS), or Information Technology Solid computer skills in MS Word and Excel Requires minimum of 5 years' experience with ERP systems Minimum of 2 years of management experience Excellent verbal and written communication skills Strong organizational skills and attention to detail in a changing environment Strong analytical & quantitative skills Proficiency in ERP software and revenue management tools Excellent communication, leadership, and problem-solving skills Proficient in Project Management methodologies Ability to manage competing projects The Guild of St. Agnes offers an excellent benefits package including; health and disability insurances, a 401k with up to 10% employer contribution, up to 4 weeks of vacation after one year, and more. The Guild of St. Agnes is an Equal Opportunity Employer, committed to creating a diverse, inclusive environment for all employees

# Summary:#Under supervision of the Billing Supervisor, the Billing Specialist performs billing duties necessary to ensure accurate management of account receivables.# This includes any number or combination of responsibilities (those listed below) on any given business day, including the investigation and resolution of denials from third party payers; the posting of payments, denials, and/or correspondence into various patient accounting systems; the posting of charges into said patient accounting systems; and the acknowledgement and settlement of patient/client billing inquiries.#This position is primarily work from home, with occasional#scheduled office time.# # Education:#High school level of education or equivalent. College coursework and/or Medical Billing Certification preferred. # Experience:#A minimum of two (2) years# experience in a fast-paced medical office, billing service, or physician practice environment. Adept at all aspects of third party billing. Multi-specialty billing experience preferred.# Summary: Under supervision of the Billing Supervisor, the Billing Specialist performs billing duties necessary to ensure accurate management of account receivables. This includes any number or combination of responsibilities (those listed below) on any given business day, including the investigation and resolution of denials from third party payers; the posting of payments, denials, and/or correspondence into various patient accounting systems; the posting of charges into said patient accounting systems; and the acknowledgement and settlement of patient/client billing inquiries. This position is primarily work from home, with occasional scheduled office time. Education: High school level of education or equivalent. College coursework and/or Medical Billing Certification preferred. Experience: A minimum of two (2) years' experience in a fast-paced medical office, billing service, or physician practice environment. Adept at all aspects of third party billing. Multi-specialty billing experience preferred.

SUMMARY: General supervision but according to established credit policies and procedures, interviews and registers patients for Emergency/Trauma Center or Ambulatory treatment by obtaining demographic, third-party insurance and related financial information, entering same to on-line computer system. Completes third-party documentation, discusses any existing balances for previous Hospital services rendered and makes preliminary determination on welfare eligibility. Request cash deposit approximating charge for scheduled services or co-insurance if applicable, and/or the co-payment required by third party coverage for clinic visits and outpatient ancillary service. Arranges payment terms. Contacts Patients Accounts Advocate, when applicable. Determines eligibility for free service when necessary. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Competes Hill-Burton application when patient lacks evidence of adequate health insurance coverage, according to established criteria for provision of uncompensated hospital services. Requires patient to sign statement of financial responsibility. Assists patient to apply for welfare coverage, if no coverage is obtained or if can not pay. Determines eligibility for Rhode Island Hospital free service for clinic visit only, using sliding scale and based on established guidelines for same.Advises Senior Patient Advocate of patients lacking health insurance coverage and/or sources of income sufficient to reimburse Hospital for services rendered.Completes documentation required to initiate commercial insurance, Workers' Compensation and/or CHAMPUS claims.Verifies third-party insurance plan numbers and benefit level. Documents all information obtained in PMAS accounting notes. Contacts insurance carrier when necessary to obtain treatment authorization and co-payment information.Obtains authorization for treatment from health maintenance organizations, verifying coverage as needed.Discusses existing Hospital account balances and arranges payment schedule for same. Requests evidence of coverage or requested payment ranging from partial to full cost for clinic visit or entire treatment series. Requires completion of Financial information to make payment arrangements when patient unable to pay entire amount. Upon determination that a liability claim exists, completes lien form and notes in PMAS accounting file.Collects cash/credit card payment for Outpatient/Emergency/Trauma services when possible.Posts payments to specific general ledger account.Prepares bank deposit for pickup by cashier twice daily.Determines priority of health insurance coverage.Registers all patients on-line by entering appropriate data to computer system via terminal. Embosses identification card in order to initiate or update patient Hospital record. In ambulatory registration, registers all patients for PAC Operating Room, clinics and ancillary areas. Takes APC Operating Room bookings and initiates all charge vouchers for out-patient procedures In Emergency Department registration, notifies appropriate security agency of emergency treatments resulting from assaults, gunshot wounds, animal bites, accidents and the like, according to Rhode Island State Department of Health regulations.Follows up on third-party documentation from Private Physician' offices and other hospital off-hour ancillary areas. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:A level of knowledge generally obtained through completion of High School with additional math and computer courses.Well developed interpersonal and communication skills in order to obtain patient information and deal effectively with the public at point of contact.Persuasive collection techniques. Ability to tactfully set payment arrangement terms and collect money.Full knowledge of third party health insurance claims processing, coverage and documentation requirements.Math skills and the ability to operate on-line computer terminal.Acquired knowledge of Accounting Department patient billing systems.EXPERIENCEix to twelve months of previous clerical support experience is required, preferably in a setting that demonstrates ability to function effectively in high-volume clinics.Previous experience with on-line data entryccess system required.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Working conditions are generally good, little discomfort due to noise, heat, and dust.SUPERVISORY RESPONSIBILITY: None. Pay Range: $21.26-$21.81 Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903 Work Type: 40 Hour 4:00p-12:30a rotating every other weekend and holiday. WK1 Mon, Tues, Wed, Thu, Sat WK2 Sun, Tues, Wed, Thu, Fri Work Shift: Evening Driving Required: No Union: International Brotherhood Teamsters

SUMMARY: General supervision but according to established credit policies and procedures, interviews and registers patients for Emergency/Trauma Center or Ambulatory treatment by obtaining demographic, third-party insurance and related financial information, entering same to on-line computer system. Completes third-party documentation, discusses any existing balances for previous Hospital services rendered and makes preliminary determination on welfare eligibility. Request cash deposit approximating charge for scheduled services or co-insurance if applicable, and/or the co-payment required by third party coverage for clinic visits and outpatient ancillary service. Arranges payment terms. Contacts Patients Accounts Advocate, when applicable. Determines eligibility for free service when necessary. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Competes Hill-Burton application when patient lacks evidence of adequate health insurance coverage, according to established criteria for provision of uncompensated hospital services. Requires patient to sign statement of financial responsibility. Assists patient to apply for welfare coverage, if no coverage is obtained or if can not pay. Determines eligibility for Rhode Island Hospital free service for clinic visit only, using sliding scale and based on established guidelines for same.Advises Senior Patient Advocate of patients lacking health insurance coverage and/or sources of income sufficient to reimburse Hospital for services rendered.Completes documentation required to initiate commercial insurance, Workers' Compensation and/or CHAMPUS claims.Verifies third-party insurance plan numbers and benefit level. Documents all information obtained in PMAS accounting notes. Contacts insurance carrier when necessary to obtain tr5eatment authorization and co-payment information.Obtains authorization for treatment from health maintenance organizations, verifying coverage as needed.Discusses existing Hospital account balances and arranges payment schedule for same. Requests evidence of coverage or requested payment ranging from partial to full cost for clinic visit or entire treatment series. Requires completion of Financial information to make payment arrangements when patient unable to pay entire amount. Upon determination that a liability claim exists, completes lien form and notes in PMAS accounting file.Collects cash/credit card payment for Outpatient/Emergency/Trauma services when possible.Posts payments to specific general ledger account.Prepares bank deposit for pickup by cashier twice daily.Determines priority of health insurance coverage.Registers all patients on-line by entering appropriate data to computer system via terminal. Embosses identification card in order to initiate or update patient Hospital record. In ambulatory registration, registers all patients for PAC Operating Room, clinics and ancillary areas. Takes APC Operating Room bookings and initiates all charge vouchers for out-patient procedures in Emergency Department registration, notifies appropriate security agency of emergency treatments resulting from assaults, gunshot wounds, animal bites, accidents and the like, according to Rhode Island State Department of Health regulations.Follows up on third-party documentation from Private Physician' offices and other hospital off-hour ancillary areas. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:A level of knowledge generally obtained through completion of High School with additional math and computer courses.Well developed interpersonal and communication skills in order to obtain patient information and deal effectively with the public at point of contact.Persuasive collection techniques. Ability to tactfully set payment arrangement terms and collect money.Full knowledge of third party health insurance claims processing, coverage and documentation requirements.Math skills and the ability to operate on-line computer terminal.Acquired knowledge of Accounting Department patient billing systems.EXPERIENCEix to twelve months of previous clerical support experience is required, preferably in a setting that demonstrates ability to function effectively in high-volume clinics.Previous experience with on-line data entryccess system required.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Working conditions are generally good, little discomfort due to noise, heat, and dust.SUPERVISORY RESPONSIBILITY: None. Pay Range: $21.26-$21.81 Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903 Work Type: Wed, Thurs, Fri 8:30am-5:00pm Work Shift: Day Driving Required: No Union: International Brotherhood Teamsters

SUMMARY: General supervision but according to established credit policies and procedures, interviews and registers patients for Emergency/Trauma Center or Ambulatory treatment by obtaining demographic, third-party insurance and related financial information, entering same to on-line computer system. Completes third-party documentation, discusses any existing balances for previous Hospital services rendered and makes preliminary determination on welfare eligibility. Request cash deposit approximating charge for scheduled services or co-insurance if applicable, and/or the co-payment required by third party coverage for clinic visits and outpatient ancillary service. Arranges payment terms. Contacts Patients Accounts Advocate, when applicable. Determines eligibility for free service when necessary. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Competes Hill-Burton application when patient lacks evidence of adequate health insurance coverage, according to established criteria for provision of uncompensated hospital services. Requires patient to sign statement of financial responsibility. Assists patient to apply for welfare coverage, if no coverage is obtained or if can not pay. Determines eligibility for Rhode Island Hospital free service for clinic visit only, using sliding scale and based on established guidelines for same.Advises Senior Patient Advocate of patients lacking health insurance coverage and/or sources of income sufficient to reimburse Hospital for services rendered.Completes documentation required to initiate commercial insurance, Workers' Compensation and/or CHAMPUS claims.Verifies third-party insurance plan numbers and benefit level. Documents all information obtained in PMAS accounting notes. Contacts insurance carrier when necessary to obtain treatment authorization and co-payment information.Obtains authorization for treatment from health maintenance organizations, verifying coverage as needed.Discusses existing Hospital account balances and arranges payment schedule for same. Requests evidence of coverage or requested payment ranging from partial to full cost for clinic visit or entire treatment series. Requires completion of Financial information to make payment arrangements when patient unable to pay entire amount. Upon determination that a liability claim exists, completes lien form and notes in PMAS accounting file.Collects cash/credit card payment for Outpatient/Emergency/Trauma services when possible.Posts payments to specific general ledger account.Prepares bank deposit for pickup by cashier twice daily.Determines priority of health insurance coverage.Registers all patients on-line by entering appropriate data to computer system via terminal. Embosses identification card in order to initiate or update patient Hospital record. In ambulatory registration, registers all patients for PAC Operating Room, clinics and ancillary areas. Takes APC Operating Room bookings and initiates all charge vouchers for out-patient procedures In Emergency Department registration, notifies appropriate security agency of emergency treatments resulting from assaults, gunshot wounds, animal bites, accidents and the like, according to Rhode Island State Department of Health regulations.Follows up on third-party documentation from Private Physician' offices and other hospital off-hour ancillary areas. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:A level of knowledge generally obtained through completion of High School with additional math and computer courses.Well developed interpersonal and communication skills in order to obtain patient information and deal effectively with the public at point of contact.Persuasive collection techniques. Ability to tactfully set payment arrangement terms and collect money.Full knowledge of third party health insurance claims processing, coverage and documentation requirements.Math skills and the ability to operate on-line computer terminal.Acquired knowledge of Accounting Department patient billing systems.EXPERIENCEix to twelve months of previous clerical support experience is required, preferably in a setting that demonstrates ability to function effectively in high-volume clinics.Previous experience with on-line data entryccess system required.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Working conditions are generally good, little discomfort due to noise, heat, and dust.SUPERVISORY RESPONSIBILITY: None. Pay Range: $21.26-$21.81 Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903 Work Type: 24-hour 4:00p-12:30a rotating e/o weekend and holiday Wk1- M/W/S Wk2- S/Th/F Work Shift: Evening Driving Required: No Union: International Brotherhood Teamsters

Under the direct supervision of the Assistant Director of Student Accounts, the Student Accounts Receivable Coordinator is responsible for the accurate processing, reporting and reconciliation of College payments. Responsibilities also include but are not limited to managing Third Party Billing accounts. This position is responsible for upholding exceptional customer service standards while adhering and complying to federal, state regulations and College policies. Actual salaries will vary depending on multiple factors, including but not limited to degrees attained, experience, and other considerations permitted by law. Comprehensive compensation details, including any additional benefits, will be communicated upon finalization of the employment offer. Responsibilities Student Account Customer Service * Provide prompt, accurate and exceptional customer service via, phone, email and in-person interactions for both students and families. * Demonstrate working knowledge of Financial Aid and Registration processes to further assist students and families. Departmental Coverage and Cross Training * Serve as backup for an array of duties pertaining to the Billing Coordinator, Billing and Collections Coordinator and Veteran and Military Services Coordinator. * Conduct cross-training sessions to enhance customer service practices and improve departmental processes. Payment Receipt and Processing * Receive and process payments via mail and the Student Accounts Office window. * Process all College payments, including but not limited to: Enrollment deposits Application deposits, Student Account Payments (out-of-pocket, outside scholarship, employer), International and ACH payments, Collection payments, Veteran payments, Departmental GL payments, Other Receivables payments, Cash Advances, and Reimbursements. * Research student accounts to ensure payments are accurately applied. * Serve as the primary contact for the Accounts Receivable Representative to coordinate proper internal and external payment controls. * Reconcile online processor payments against College systems to confirm accurate posting to student accounts. * Investigate and resolve discrepancies caused by missing revenue postings. Banking and Cash Security * Prepare and submit bank deposits, including scanning checks for electronic deposit. * Organize and prepare cash deposits for secure delivery to the bank. * Coordinate cash deposits with appropriate security and armored transport services. * Maintain and organize all documentation related to cash handling to support annual fiscal year audit. Manage Third Party Billing * Accurately assess and code Third Party Billing accounts. * Communicate with college community as well as various entities, countries, and organizations to facilitate direct billing for student accounts. * Evaluate third party paperwork to identify various terms of student payment eligibility. * Utilize Banner Contracts process for third party billing. * Update student accounts to ensure contract compliance. * Provide precise billing to all third-party entities for corresponding tuition and fees as agreed upon. * Properly code incoming third-party checks for processing. * Conduct cross-training sessions to enhance customer service practices and improve departmental processes. Support * Serve as the immediate backup for obtaining and renewing VA certification for all College campuses. * Serve as the primary backup for handling student collections communications. Assist in managing outreach related to past-due accounts, ensuring timely follow-up, accurate documentation, and adherence to institutional policies regarding collections procedures. Liaison * Serve as Student Accounts Liaison for Admissions Deposits, Act as the primary point of contact between the Admissions and Student Accounts offices, ensuring accurate processing and reconciliation of admissions deposits. Perform regular reconciliation of admissions deposits between Slate and TouchNet to ensure data accuracy and financial integrity. Identify and resolve discrepancies, verify payment records, and collaborate with Admissions to maintain accurate student financial data. * Serve as Student Accounts Liaison for the Athletics Department. Coordinate with the Athletics Department for the ordering of funds and distribution and return of funds and receipts. * Serve as Student Accounts Liaison for the MSW/JD Program with Western New England University. Act as the primary Student Accounts contact for the joint MSW/JD program collaboration with Western New England University. Coordinate billing, payment processing, and account reconciliation for participating students, ensuring clear communication and accurate financial management between institutions. Update task specific Campus Groups pages as new information becomes available. Qualifications Bachelor's Degree in Business Administration or related field required. Minimum of 1-3 years experience. Knowledge, Skills & Abilities * Must be a well-organized, high energy individual with excellent customer service skills * Strong verbal and written communication skills; ability to communicate verbally and through written word to students and families while upholding exceptional customer service values * A demonstrated understanding of federal and state regulations and industry best practices as pertains to the Student Accounts area; understanding of Generally Accepted Accounting Principles (GAAP) * An intermediate level of proficiency with Microsoft Excel and experience with other Microsoft Office applications * Must be able to set priorities and work both independently and as part of a team * Ability to maintain a high level of poise and professionalism under all circumstances * Demonstrable good judgment, ability to work under pressure, and maintain a high level of confidentiality * Excellent attention to detail in order to maintain the highest quality standards * Willingness to learn and incorporate skills from other student service centric areas such as Financial Aid and Registrars

Job Description Job Title: Billing Specialist - Physician Reports to: Billing Manager General Summary of Duties: Certified Professional Coder preferred, needed for a large orthopedic practice in Providence. Principle Duties and Responsibilities: Researches all information needed to complete the billing process including posting payments into the practice management system Follow up on claims, including tracking denials, resolving underpayments in a timely manner, managing refunds, and filing appeals Assist with answering billing calls Additional duties as assigned by the Manager to meet department needs Requirements: Minimum of 3 years of billing experience in a health care organization, CPT and ICD-10 knowledge, aging and collection processing. Orthopedics surgical billing experience preferred Interpersonal skills to deal effectively with patients, physicians, and staff Organizational skills to schedule time appropriately Ability to follow collection account to a successful conclusion Knowledge of third-party billing and other collection skills Must be able to travel to all sites if/when necessary.

Job Title: Billing Assistant Reports to: Billing Manager GENERAL SUMMARY OF DUTIES: The Billing Assistant position is responsible for completing tasks as directed by the biller. Essential Job Functions: Go through correspondence to ensure payments have been made. Assist with writing up refunds. Fax notes to Worker's Comp vendors. Assist with making copies and mail out invoices. Send out 2 nd insurances to carriers and print EOB's. Review surgery list to ensure surgeries are billed. Process charges on patients' credit cards. Enter office visit charges. Post payment batches for self-pay balances and credit cards. Pull backup information when needed for appeals and check to see if they have been resolved. Assist biller with self-pay patients, posting of payments and charges, copying records per direction and filing of work completed. Contact attorney accounts monthly to obtain current information regarding the case. Call patients for demographic updates, updating info in appropriate areas of the billing system, obtaining notes for claim submission and other duties as assigned. Ensure all communication is documented in appropriate areas for professional team to review on billing system. Additional duties as assigned by the Manager to meet department needs. Requirements: High School education. Must be self-directed and able to work with minimal supervision and direction. Skills in oral and written communication. Knowledge of computer applications for medical billing, financial data, spreadsheets, and word processing. Previous billing coursework/education preferred. Must be able to travel to all sites if/when necessary.

Job Description Job Title: Billing Assistant Reports to: Billing Manager GENERAL SUMMARY OF DUTIES: The Billing Assistant position is responsible for completing tasks as directed by the biller. Essential Job Functions: Go through correspondence to ensure payments have been made. Assist with writing up refunds. Fax notes to Worker's Comp vendors. Assist with making copies and mail out invoices. Send out 2nd insurances to carriers and print EOB's. Review surgery list to ensure surgeries are billed. Process charges on patients' credit cards. Enter office visit charges. Post payment batches for self-pay balances and credit cards. Pull backup information when needed for appeals and check to see if they have been resolved. Assist biller with self-pay patients, posting of payments and charges, copying records per direction and filing of work completed. Contact attorney accounts monthly to obtain current information regarding the case. Call patients for demographic updates, updating info in appropriate areas of the billing system, obtaining notes for claim submission and other duties as assigned. Ensure all communication is documented in appropriate areas for professional team to review on billing system. Additional duties as assigned by the Manager to meet department needs. Requirements: High School education. Must be self-directed and able to work with minimal supervision and direction. Skills in oral and written communication. Knowledge of computer applications for medical billing, financial data, spreadsheets, and word processing. Previous billing coursework/education preferred. Must be able to travel to all sites if/when necessary.

Lynn is a vibrant, seaside urban community located just north of Boston. The city is known for its contemporary public art, historic architecture, thriving downtown cultural district, and abundant public parks, including the scenic Lynn Shore Reservation and the expansive Lynn Woods Reservation. Reflecting the city's international character, Lynn Public Schools is a linguistically and culturally rich community, with 60% of our students speaking two or more languages. Lynn Public Schools proudly serves approximately 17,000 students across 29 school sites within a diverse and dynamic educational landscape. Our district includes: * 1 Early Childhood Center * 17 Elementary Schools * 1 Public Separate Day School * 3 Middle Schools * 2 Comprehensive High Schools * 1 Vocational High School * 1 Early College High School * 1 STEAM Academy (Grades 6-12) * 1 Alternative Education Academy (Grades 9-12) * 1 TOGETHER Educating and Advancing Multi-Disabled Students Academy (PreK-12) The Lynn Public School's Vision and Core Values Drawing upon the strength of our community, our families, our students, and our partners, we commit to fulfilling the intellectual, physical, and social-emotional potential of all our students. We work together so our students learn to thrive, advance, and impact the greater community and the world. LPS is committed to our Core Values: Inclusiveness Shared Responsibility Collaborative Relationships High Expectations Inspiring Life-Long Learning Lynn Public Schools is dedicated to the goal of strengthening an environment and school culture that honors and celebrates diversity and responds effectively to the social-emotional experiences of every student and family. JOB DETAILS The Itinerant Elementary ELD (English Language Development) Specialist position (K-5) is a full-time teaching position that focuses on the English language development of identified English learners and/or Dual Language learners (DLLs) in DL programs in the Lynn Public Schools. The ELD teacher develops lessons using WIDA standards for various proficiency levels focusing on the four +1 domains of language (speaking, reading, writing, listening, and cross-linguistic connections). Elementary ELD teachers will collaborate with SEI/DL teachers to effectively support social/academic language development. ELD teachers will use WIDA standards, scaffolds to support language development, and data to develop and reflect on lessons to adequately support students at various proficiency levels. The majority of Itinerant Elementary ELD teachers are assigned to a single building. There are a small number of Itinerant ELD positions that may support two buildings based on EL enrollment. QUALIFICATIONS: * Valid license from the Massachusetts Department of Elementary and Secondary * Education in ESL PreK-6 * SEI Endorsement as applicable * Additional content area licensure is encouraged * Licensure requirements and validity are subject to change at the discretion of DESE * Bachelor's Degree required * Master's Degree preferred * An understanding of the concepts of institutional and structural racism, and bias, and their impact on underserved and underrepresented communities PERFORMANCE RESPONSIBILITIES: * Use WIDA standards and district ELD curriculum maps to plan and implement lessons with clear language objectives * Provide required ELD services to identified ELs/DLLs and maintain an up-to-date schedule of services in Ellevation (or other designated software) * Develop and implement differentiated ELD lessons, incorporating research-based instructional practices for different learning styles and various proficiency levels. * Provide appropriate and effective learning experiences for students from a wide range of socio-economic levels and cultural backgrounds. * Utilize data (ACCESS, formative assessments, etc.) and appropriate data systems to monitor English language development and identify any students who meet exit criteria * Assist in the administration of the ACCESS for ELLs 2.0 assessment * Use technology to support student learning in and out of the classroom * Participate in Student Study Team meetings for identified ELs/FELs/DLLs * Assesses the progress of students on a regular basis via report cards and/or progress reports, as required. * Plans and implements lessons based on district and school objectives and the needs and abilities of students to whom assigned; and to use instructional technology appropriately and works with students to facilitate their use of instructional technology. * Collaborates with colleagues, students, and or families on a regular basis. * Assists the administration in implementing all policies and/or rules governing student life and conduct, and for the classroom, develops reasonable rules of classroom behavior and procedures to ensure a productive learning environment. * Other duties as assigned by principal/supervisor TERMS OF EMPLOYMENT: * As negotiated with Lynn School Committee and Lynn Teachers Union. * 180 days per year * Teacher Salary Estimator BENEFITS: The City of Lynn offers comprehensive and competitive health and dental benefits; Harvard Pilgrim PPO/HMO, Altus Dental High/Low, and Vision. Life Insurance, Flexible Spending Plan (FSA) as well as Short Term Disability and Long Term Disability are available on a voluntary basis. An offer of employment is contingent upon successful completion of a pre-employment physical, including a drug test, National fingerprint-based Criminal Background Check (NCBC), and Criminal Offender Record Information (CORI). All MUST be completed PRIOR to the start of employment. Non-Discrimination Policy It is the policy of the Lynn Public Schools not to unlawfully discriminate or tolerate discrimination in the administration of its educational and employment policies, or in its programs and activities, on the basis of sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy (including nursing or pregnancy conditions), parental leave, race*, color, national origin, creed/religion, ethnicity, ancestry, age, genetic information, active military/veteran status, mental or physical disability, special need, proficiency in the English language or academic achievement, homelessness, public assistance status, or any other characteristic protected by any federal, state or local laws or regulations, including Title VI and VII of Civil Rights Act of 1964, Title IX of the 1972 Amendments to the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, The Age Discrimination in Employment Act, and M.G.L. Ch. 76:5, M.G.L., Ch.151, if and as applicable. Race when referenced in any policy of the Lynn Public Schools, whether or not specified, shall include traits historically associated with race, including, but not limited to, hair texture, hair type, hair length and protective hairstyles.

About the Opportunity The Student Account Representative serves as a frontline representative for the Office of Student Financial Services (SFS), delivering exceptional service to students, families, faculty, staff, and third-party stakeholders on all matters related to student accounts. Operating across in-person, phone, and digital channels, this role combines expert customer service with critical operational responsibilities to ensure seamless account management and customer satisfaction. In addition to customer service, the student account representative is responsible for timely, accurate, and compliant payment processing and reconciliation, and may assist with cyclical special projects, committee work, or other duties as assigned. This position requires both technical aptitude and interpersonal excellence-blending systems expertise with the ability to translate complex financial information into clear, actionable guidance for diverse audiences. KEY RESPONSIBILITIES & ACCOUNTABILITIES Customer Service Deliver frontline support across all channels-ServiceNow cases, phone, virtual appointments, and in-person-serving as primary contact for students, families, and stakeholders seeking account information or issue resolution. Provide expert guidance on account status, billing activity, transaction history, payment options, financing alternatives, departmental policies, and available resources. Maintain comprehensive documentation of all customer interactions in accordance with privacy standards and university protocols. Resolve complex account issues through proactive research and cross-functional collaboration with Financial Aid, NUSHP, Registrar, Residential Life, Academic Departments, and other university partners. Student Account Management Execute account transactions including adjustments, forms, and payment requests with precision, ensuring full compliance with departmental procedures and regulatory requirements. Conduct thorough account audits to verify data accuracy, identify discrepancies, and proactively pursue missing or erroneous information. Escalate complex cases by routing accounts to appropriate internal specialists when advanced review or specialized expertise is required. Investigate payment discrepancies to identify, document, and resolve missing or misapplied payments efficiently. Payment Processing Process financial transactions including student payments, account adjustments, and refunds in strict accordance with university policies and established financial controls. Verify and reconcile payments across institutional systems to ensure accurate posting and regulatory compliance. Manage diverse payment sources by accurately identifying and supporting transactions from students, families, scholarship organizations, 529 plan providers, external sponsors, and other third-party payors. Special Projects & Strategic Initiatives Represent Student Accounts by serving on interdepartmental committees, university working groups, and cross-functional teams to advance institutional priorities. Support student-facing programs including new student orientations, financial literacy workshops, recruitment events, and advising sessions. Contribute to cyclical projects, targeted campaigns, and operational efforts designed to address evolving service needs and peak-period demands. Adapt to emerging priorities by taking on additional responsibilities as assigned. MINIMUM QUALIFICATIONS High School Diploma required; Associate degree preferred. Customer service experience required, preferably in higher education, financial services, or professional office environment. One year experience in higher education student accounts or bursar's office strongly preferred. Proficiency in Microsoft Word and Excel required. Experience with ServiceNow and Banner systems preferred. Strong communication skills with ability to explain complex financial information clearly. Demonstrated cultural competency working with diverse populations. Excellent organizational abilities with attention to detail and accuracy. Ability to manage multiple priorities simultaneously while maintaining service quality and compliance standards. Position Type Enrollment Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 105H Expected Hiring Range: $20.47 - $28.14 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.