University Physicians' Association, Inc. jobs - 65 jobs
Certified Medical Coder
University Physicians' Association 3.4
University Physicians' Association job in Knoxville, TN or remote
Job DescriptionDescription:
University Health Network is looking for a full-time
Certified Medical Coder
to focus on risk adjustment for the clinically integrated network associated with The University of Tennessee Medical Center and University Physicians' Association.
This position requires normal business hours Monday-Friday. This is a
remote position with occasional on-site meetings
. Candidate must be able to maintain HIPAA privacy requirements when working from home. Candidate must be located in the Knoxville, TN region.
This role involves performing detailed clinical documentation and risk adjustment reviews and accurately coding procedures and diagnoses using ICD-10-CM, CPT, HCPCS, and modifiers for professional services associated with The University of Tennessee Medical Center and University Physicians' Association.
Essential Duties and Responsibilities (this list does not include all duties assigned)
Performs coding services while meeting daily production and quality goals
Conduct thorough reviews of clinical documentation to ensure accuracy and compliance with coding standards.
Assign appropriate ICD-10-CM, CPT, HCPCS, and modifiers for professional services.
Collaborate with healthcare providers to clarify diagnoses and procedures to ensure accurate coding.
Uses CMS and HHS risk adjustment mapping tools to identify HCC coding and documentation opportunities
Participate in ongoing education and training to stay current with coding updates and guidelines
Actively participates in designated team meetings
Consistently meets coding productivity and accuracy standards while managing different responsibilities and workflows. If unable to maintain productivity and accuracy standards, team members will work onsite at the UHN office until standards are met and maintained.
Partners with providers, practice staff, and UHN Coding team to improve quality and efficiencies in coding and documentation
Educates and coaches on compliant coding and documentation practices and accurate risk adjustment guidelines
Facilitates and supports a culture of compliance, ethics, and integrity
Recognized as an expert in risk adjustment coding compliance
Interacts effectively and builds respectful working relationships across the organization.
Maintains HIPPA Guidelines for privacy
Respects the privacy of all patients 100% of the time
Understands and abides by HIPAA laws and regulations and UPA HIPAA policy at all times
Obtains consent to release protected health information
Reports all HIPAA issues to the Supervisor
Remains current on coding rules and guidelines
Remains up to date with official AMA ICD-10 coding guidelines and regulations, Medicare, other MA and commercial plans, and internal guidelines
Remains up to date with CMS and HHS HCC risk adjustment models
Meets CEU requirements and remains in good standing with AAPC/AHIMA certifications
Full benefit package available, including PTO, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k + Company Match, and more!
Requirements:
Current CPC or RHIT certification required.
CRC required within 6-months of hire
Preferred at least two years of professional medical coding experience in an ambulatory care setting. E/M coding experience a plus.
Preferred experience and knowledge of HCC coding, knowledge related to chronic illness diagnosis, treatment, and management
Must be a team player with effective written and verbal communication, relationship-building, and interpersonal skills
Must be initiative-taking, highly organized, and have excellent time management
Must possess good problem solving and critical thinking skills
Exceptional attention to detail and proficiency in Microsoft Outlook (Outlook, Word, Excel, and PowerPoint)
Demonstrates integrity by adhering to high standards of personal and professional conduct
$31k-39k yearly est. 24d ago
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Customer Service Supervisor - UPA Revenue Cycle Management
University Physicians' Association, Inc. 3.4
University Physicians' Association, Inc. job in Knoxville, TN
The Customer Service Supervisor oversees the daily operations of the customer service call center team responsible for patient account inquiries, billing questions, and payment resolution. This role ensures exceptional customer experience, compliance with billing regulations, and achievement of performance metrics related to call handling, collections, and patient satisfaction.
Job Duties:
This description is a general statement of required major duties and does not exclude other duties as assigned:
Supervise daily call center operations, ensuring timely response to inbound calls, emails, and patient inquiries related to billing and insurance.
Monitor call volumes, hold times, and service quality to maintain established performance standards.
Coach, mentor, and evaluate team members through regular feedback, performance reviews, and quality monitoring.
Serve as the first point of escalation for complex or sensitive patient account issues.
Ensure accurate and compliant communication of billing, insurance, and payment information in accordance with HIPAA and company policy.
Collaborate with billing, payment posting, and collections teams to resolve account discrepancies and streamline workflow.
Assist in developing and maintaining standard operating procedures and training materials for customer service operations.
Manage and prepare accounts for collection agency placement.
Prepare and analyze performance reports, call statistics, and productivity metrics.
Recommend process improvements to enhance efficiency, accuracy, and the overall patient experience.
Assist in hiring, onboarding, and continuous training of new representatives.
Stay current on payer policies, billing guidelines, and regulatory updates impacting patient financial communications.
Physical Demands:
Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using a calculator and computer keyboard. Light lifting could be required.
Requirements
Required Education & Training:
Requires High School education or equivalency, medical courses or college preferred. Experience in healthcare revenue cycle operations and supervisory experience preferred.
Qualifications:
Ability to work in a dynamic environment and manage multiple priorities.
Strong understanding of the full healthcare revenue cycle process.
High level of professionalism, empathy, and customer service orientation.
Excellent communication and presentation skills.
Ability to lead and mentor others while adapting styles for different learning needs.
Proficiency in Microsoft Office applications and revenue cycle systems.
Ability to simplify complex concepts into clear, actionable training content.
Strong organizational, analytical, and problem-solving skills.
Demonstrates the ability to work with others daily.
$29k-40k yearly est. 5d ago
Training Coordinator
University Physicians' Association, Inc. 3.4
University Physicians' Association, Inc. job in Knoxville, TN
Responsible for developing, coordinating, and delivering training programs related to all phases of the healthcare revenue cycle. This includes patient registration, insurance verification, coding, charge capture, billing, claims submission, payment posting, and denial management. The coordinator ensures content complies with organizational policies and industry standards to optimize revenue performance and compliance.
Job Duties:
This description is a general statement of required major duties and does not exclude other duties as assigned:
Develop and maintain comprehensive training materials for all revenue cycle functions.
Conduct onboarding and ongoing training sessions for team members.
Provide application and system training to RCM Clients.
Collaborate with leadership and quality assurance to identify training needs based on audit results, process changes, and compliance updates.
Monitor payer updates, regulatory changes, and industry best practices; integrate these into training content.
Support system implementations and upgrades by training staff on workflow and software updates.
Track and report training completion, effectiveness, and staff performance.
Provide one-on-one coaching and mentorship for team members as needed.
Maintain knowledge of department manuals and standard operating procedures to effectively perform duties.
Physical Demands:
Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using a calculator and computer keyboard. Light lifting could be required.
Requirements
Required Education & Training:
Requires High School education or equivalency, medical courses or college preferred. Experience in healthcare revenue cycle operations preferred.
Qualifications:
Strong understanding of the full healthcare revenue cycle process.
Working knowledge of CPT, ICD-10, and HCPCS coding.
Excellent communication and presentation skills.
Ability to adapt training styles for different learning needs.
Proficiency in practice management systems.
Ability to simplify complex concepts into clear, actionable training content.
Strong organizational, analytical, and problem-solving skills.
Demonstrates the ability to work with others daily.
$33k-48k yearly est. 5d ago
Medical Assistant/Cognitive Tester - The Pat Summitt Clinic
University Physicians' Association, Inc. 3.4
University Physicians' Association, Inc. job in Knoxville, TN
University Physicians' Association is seeking qualified applicants for a full-time
Medical Assistant
(MA) /
Cognitive Tester
for the Pat Summitt Clinic. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office. Applicants must be familiar with giving instructions, processing orders, and making the patients their top priority. This position will work closely with physicians to provide a seamless patient experience.
Job duties include but are not limited to: assisting physicians with patient care, scheduling, prior authorizations, obtaining pre-certs for MRIs, CTs, and surgery cases, tracking results, and various other tasks. This position also requires the ability to establish and maintain professional relationships with physicians, patients and their families while conveying a positive image of the practice. The applicant should be skilled at answering patient questions and triaging while managing clinic duties.
Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
Full benefit package available, including PTO, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k, and more!
Requirements
6-months to 1-year previous medical experience. Medical Assistant certification is required.
$23k-29k yearly est. 15d ago
Sonographer
University Physicians' Association, Inc. 3.4
University Physicians' Association, Inc. job in Knoxville, TN
Sonographer - High Risk Obstetrical Consultants
Job Type: Full-Time
Join Our Team!
High Risk Obstetrical Consultants is looking for a skilled and compassionate full-time Sonographer to join our Knoxville office. This is an exciting opportunity to work in a collaborative, patient-focused environment with a team that values excellence and support.
Why Work With Us?
Top-Tier Pay: Competitive salary above the 90th percentile
Generous Benefits: PTO, sick time, 401(k), health/dental/vision insurance
Work-Life Balance: No on-call requirements and no weekends
Supportive Team: Work alongside 10 Maternal-Fetal Medicine physicians and 8 experienced sonographers in a team-oriented setting
What You'll Do:
Prepare diagnostic equipment for patient appointments
Perform perinatal ultrasounds, including fetal anatomical surveys, Doppler studies, BPPs, and first-trimester screens
Identify potential abnormalities during complete anatomy surveys
Document findings using GE Viewpoint and maintain accurate patient records
Follow all compliance standards, including OSHA and HIPAA
Requirements
OB experience
ARDMS Registered in OB/GYN
Graduate of accredited Ultrasound Program
If you're passionate about providing exceptional care and want to work in a positive, team-driven environment, we'd love to hear from you!
$65k-101k yearly est. 9d ago
Patient Service Rep / Medical Front Desk
University Physicians' Association 3.4
University Physicians' Association job in Knoxville, TN
Job DescriptionDescription:
Join Our Well-Established OB/GYN Team as a Patient Service Rep!
We're a respected and fast-growing obstetrics and gynecology practice looking for a full-time administrative team member who is passionate about patient care. If you're motivated, detail-oriented, and thrive in a fast-paced environment, this is a great opportunity to build your career alongside supportive providers and staff.
Job Type: Full Time - Monday - Friday 8am-4:30PM
Job Location: Knoxville, TN (Main Office Located at UT Medical Center Campus)
Why You'll Love Working With Us:
We offer a supportive team environment and a full benefits package, including:
Paid Time Off (PTO), Holiday Pay, & Sick Leave
Medical, Dental, and Vision Insurance
Short-Term & Long-Term Disability
Life Insurance, Critical Illness, Hospital Indemnity Coverage
401(k) with company match and immediate vesting
And more!
What You'll Do:
As the first point of contact for our patients, you'll play a key role in creating a positive and welcoming experience. Responsibilities include:
Greeting patients warmly and checking them in promptly
Helping patients complete necessary forms for the electronic health record (EHR) and billing
Updating demographic and insurance information, verifying eligibility, and collecting co-pays
Ensuring smooth patient flow through efficient front-office processing
Answering questions related to registration or billing
Directing medical inquiries to the appropriate clinical staff
Scheduling patients with the appropriate provider
Scanning and uploading documents into the EHR
Performing additional administrative duties as needed
This is a great opportunity for someone who wants to grow their career in healthcare administration and be part of a caring, patient-centered practice.
Requirements:
What We're Looking For:
6 months to 1 year of prior medical office experience
A positive, professional, and patient-focused attitude
Strong time-management and organizational skills
Ability to work well in a fast-paced, team-oriented environment
$28k-33k yearly est. 10d ago
Clinical Research Assistant
University Physicians' Association, Inc. 3.4
University Physicians' Association, Inc. job in Knoxville, TN
University Physicians' Association, Inc.
is seeking a qualified full-time
Clinical Research Assistant
candidate for Edmunds Gastroenterology, a fast-paced GI practice in Knoxville, TN.
The Clinical Research Assistant supports the planning, coordination, and execution of clinical research studies in compliance with regulatory requirements, study protocols, and institutional policies. This role assists investigators and clinical research staff with participant recruitment, data collection, documentation, and study-related administrative tasks to ensure high-quality and ethical research conduct.
Key Responsibilities:
Assist with the day-to-day operations of clinical research studies and trials
Support participant recruitment, screening, enrollment, and follow-up activities
Collect, record, and maintain accurate study data in case report forms (CRFs), electronic data capture systems, and source documents
Prepare and maintain regulatory binders and study documentation in accordance with IRB, GCP, and sponsor requirements
Coordinate study visits, schedules, and communications with participants and study staff
Assist with informed consent processes under the supervision of authorized personnel
Perform basic clinical tasks as permitted (e.g., vital signs, specimen handling, questionnaire administration)
Able to do lab draws on patients
Support monitoring visits, audits, and inspections
Ensure confidentiality and proper handling of protected health information (PHI)
Communicate effectively with investigators, coordinators, sponsors, and regulatory bodies
Assist with inventory management of study supplies and investigational products (as applicable)
Requirements
Required:
Strong attention to detail and organizational skills
Ability to follow protocols, standard operating procedures, and regulatory guidelines
Proficiency with Microsoft Office and basic data management tools
Excellent written and verbal communication skills
Preferred:
Prior experience in clinical research, healthcare, or laboratory settings
Familiarity with Good Clinical Practice (GCP) and IRB processes
Skills and Competencies:
Strong time management and multitasking abilities
Professional and ethical conduct
Ability to work independently and as part of a multidisciplinary team
Problem-solving and critical-thinking skills
Comfort interacting with patients and research participants
Work Environment:
Clinical, hospital, academic, or research office setting
May involve direct patient interaction
Possible early mornings, occasional evenings, or weekend hours depending on study requirements
Physical Requirements:
Ability to sit, stand, and walk for extended periods
Ability to lift and move light research materials and supplies
$39k-53k yearly est. 14d ago
Medical Accounts Receivable Representative
University Physicians' Association, Inc. 3.4
University Physicians' Association, Inc. job in Knoxville, TN
University Physicians' Association is looking for dedicated team members to fill multiple positions for Medical Accounts Receivable Representatives. These medical billing positions offer growth opportunities where you can develop a career with an established leader in the healthcare business industry.
Remote work options are available for this position; however, candidate must be able to commute to Knoxville, TN for a required on-site training period for a
minimum
of 90 days. Some positions may also require intermittent time in the office, as needs arise.
POSITION: Full-Time, Monday through Friday work week with
flexible
scheduling available.
BENEFITS INCLUDE:
Remote Work Opportunities
Flexible Scheduling
Casual work environment
Longevity Bonus Opportunities
On the Job Paid Training
Insurance Package: Medical, Dental, Vision, Life
Paid Time Off (PTO) and Sick Pay
Onsite Fitness Center
Employee Assistance Program (EAP)
401K Matching and Immediate Vesting
Job Duties include, but not limited to:
Apply knowledge of insurance guidelines and requirements to resolve denials or partially paid claims through interaction with insurance carriers, patients or physicians.
Correspond with client to resolve inquiries or concerns in a timely and professional manner.
Identify payer trends and notify manager of negative trends.
Maintain HIPAA confidentiality and compliance.
Maintain accurate documentation and reports.
Following established processes and procedures.
Requirements
High School education or equivalency, medical billing courses and/or higher education a plus.
Good computer, written, & verbal communication skills.
Ability to work in a team environment.
Knowledge of ICD-10, CPT, and HCPCS codes is not required but preferred.
Previous medical billing experience is not required but preferred.
Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, EAP, and more!
University Physicians' Association job in Knoxville, TN
Job DescriptionDescription:
University Physicians Association is looking for a full-time,
Nurse Practitioner
or
Physician Assistant
for Edmunds Gastroenterology.
The Practitioner consults with both new patients and established patients who have issues of the digestive tract, liver, and pancreas. Candidate will have a close working relationship with the supervising physician to ensure patient care standards are met throughout the diagnosis, treatment, and prevention of gastrointestinal diseases for the patient. In all interactions, the Practitioner ensures the first and lasting impression of Edmunds Gastroenterology where we recognize the value of every person and are guided by our commitment to excellence.
Primary/Essential Job Functions:
Examine patients and establish a medical diagnosis by reviewing client history including patient assessment, complaints and physical examination.
Provide and coordinate care for patients throughout the continuum of care to assure that care is timely, appropriate, of high quality and cost effective.
Identify, develop, implement, and evaluate a plan of care for a patient to promote, maintain, and restore a healthy GI tract.
Nurse Practitioner treats patients, colleagues and staff with respect and courtesy.
Skills and Competencies:
Comply with applicable laws, regulations, guidelines and standards regarding safety and infection control issues
Maintain current CPR or BCLS certification
Comply with the Tennessee Board of Nursing Standards of Conduct
Compliant with HIPAA policies and guidelines
Demonstrate the ability to analyze complex situations and apply policy
Demonstrate excellent interpersonal, verbal and written communication skills
Demonstrate proficiency with computers and electronic health records
Work and contribute successfully within a diverse work and business environment
Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!
Requirements:
Non- restricted state license for RN and RNP including prescribing privileges and DEA number. Hold RNP national certification from a national certifying body recognized by Tennessee State Board of Nursing.
CME/CEU requirements set by Tennessee State Board of Nursing and those required by RNP certifying body.
Prior GI Experience Required
$63k-106k yearly est. 6d ago
Medical Scheduler - Edmunds Gastroenterology
University Physicians' Association 3.4
University Physicians' Association job in Knoxville, TN
Job DescriptionDescription:
EDMUNDS GASTROENTEROLOGY, a fast-paced gastroenterology office located in West Knoxville is currently looking for a
full-time
Medical Scheduler
.
RESPONSIBLE AND ACCOUNTABLE FOR:
Anwer and direct inbound phone calls.
Scheduling, rescheduling, and canceling patient appointments as required.
Answering patients' questions regarding basic medical tests and procedures.
Providing instructions to patients to ensure that they are prepared for examinations and procedures.
Confirming patient appointments.
Input patient information into EMR.
Courteously receiving incoming telephone calls and taking messages as needed.
Scheduling referral appointments and follow-ups.
Work through tasks and voicemails.
Verifying patient health information and insurance details.
DUTIES AND TASKS INCLUDE BUT ARE NOT LIMITED TO:
Keeps all patient information, practice information and staff information confidential
Performs routine work under general supervision
Follows established procedures, referring all new or unusual questions/concerns
Acts as patient advocate, ensuring a setting that protects the rights of the patient, in compliance with HIPAA, and provides an atmosphere that does not compromise the patient's physical or mental well-being, safety or dignity
Maintains knowledge of, and complies with, established policies and procedures
Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!
Hours: Monday - Friday, 8am to 5pm
Requirements:
High school diploma or GED.
Post high school education is advantageous.
Proven experience working in a medical office.
Working knowledge of medical terminology and medical insurance plans.
The ability to type and file accurately.
Excellent communication and organizational skills.
Good telephone etiquette.
Preferred requirements
· ModMed/Gmed experience
University Physicians' Association, Inc. job in Knoxville, TN
GENERAL SUMMARY OF DUTIES: Responsible for directing, supervising, and coordinating staff and activities at physician office to provide quality, cost-effective care.
Responsibilities:
Ensure efficient clinic flow.
Responsible for weekly payroll and staff schedules.
Establishment, in conjunction with Administrator, office policies in accordance with established physician office and hospital standards.
Initial employee training, mandatory yearly training, and monitoring of job performance including annual performance reviews.
Code charges, work with administrator.
Coordinates activities with billing office to include demographics and insurance, patient balances, overdue accounts. Gain expertise in billing office functions as they relate to charge capture and overall patient flow.
Ensure proper resolution of all customer satisfaction issues related to clinic sites.
Liaison between practice providers and office employees and between practice and outside vendors / hospital.
Review and implement processes that align with our quality measures and department goals.
Facilitate credentialing information as needed.
Other Duties as assigned by the Practice Administrator.
Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!
Requirements
Minimum of three (3) years of physician office supervision in health care organization required.
Prefer experience working with gastroenterology billing practices
Prior coding experience required.
$31k-45k yearly est. 1d ago
Part-Time Medical Assistant - UT Medical Center Practices
University Physicians' Association, Inc. 3.4
University Physicians' Association, Inc. job in Knoxville, TN
If you are looking for a career that offers a great culture to grow and learn while using your passion for patient care, we want you on our team! In addition, we are committed to being a great place to work for all team members. We also offer a great comprehensive benefit package for all employees who average 20+ hours per week that includes:
* Medical, Dental, and Vision Insurance
* 401(k) with company match and immediate vesting
* Short-term and Long-term disability
* Life insurance
* Critical Illness
* Flexible Spending Accounts
* Health Savings Account with Employer contribution
* PTO, Sick leave, Bereavement leave
* Employee Assistance Program
* Fitness Centers
Job Responsibilities:
* Maintain efficient patient flow of clinic
* Check in patients obtaining accurate vitals, reviewing medical histories, and medications
* Accurately document appropriate patient visit information in EMR
* Accurately document any patient communication in EMR
* Accurately E-prescribe prescriptions as directed under direct supervision of physician
* Communicate effectively with patients and act as liaison between patients and physician
* Maintain exam rooms with appropriate supplies
* Answer patient phone calls and questions per physician protocol
* Assist with scheduling outside tests and referrals as requested per physician
* Assist with scheduling surgeries and obtaining authorization as required
* Follow-up with patients on test results and after surgeries
* Complete FMLA forms as directed by physician
* Obtain authorization for medications not listed as formulary
* Maintain clean and safe environment in clinic area and examination rooms utilizing basic standards and procedures as set forth by OSHA
* Maintain and sterilize equipment following OSHA protocols
* Respect and maintain dignity of all patients
* Inventory clinic supplies on a regular basis maintaining adequate supply for efficient patient flow
* Assist physician with in-office procedures and other patient related activities as requested
* Participate in staff meetings and educational activities as required
* Other duties as requested by Office Supervisor
Requirements
* Ability to multi-task
* Strong communication skills
* Time management and organizational skills
* Attention to detail
* Preferred medical office experience
$27k-33k yearly est. 24d ago
Certified Medical Coder
University Physicians' Association 3.4
University Physicians' Association job in Knoxville, TN or remote
Full-time Description
University Health Network is looking for a full-time
Certified Medical Coder
to focus on risk adjustment for the clinically integrated network associated with The University of Tennessee Medical Center and University Physicians' Association.
This position requires normal business hours Monday-Friday. This is a
remote position with occasional on-site meetings
. Candidate must be able to maintain HIPAA privacy requirements when working from home. Candidate must be located in the Knoxville, TN region.
This role involves performing detailed clinical documentation and risk adjustment reviews and accurately coding procedures and diagnoses using ICD-10-CM, CPT, HCPCS, and modifiers for professional services associated with The University of Tennessee Medical Center and University Physicians' Association.
Essential Duties and Responsibilities (this list does not include all duties assigned)
Performs coding services while meeting daily production and quality goals
Conduct thorough reviews of clinical documentation to ensure accuracy and compliance with coding standards.
Assign appropriate ICD-10-CM, CPT, HCPCS, and modifiers for professional services.
Collaborate with healthcare providers to clarify diagnoses and procedures to ensure accurate coding.
Uses CMS and HHS risk adjustment mapping tools to identify HCC coding and documentation opportunities
Participate in ongoing education and training to stay current with coding updates and guidelines
Actively participates in designated team meetings
Consistently meets coding productivity and accuracy standards while managing different responsibilities and workflows. If unable to maintain productivity and accuracy standards, team members will work onsite at the UHN office until standards are met and maintained.
Partners with providers, practice staff, and UHN Coding team to improve quality and efficiencies in coding and documentation
Educates and coaches on compliant coding and documentation practices and accurate risk adjustment guidelines
Facilitates and supports a culture of compliance, ethics, and integrity
Recognized as an expert in risk adjustment coding compliance
Interacts effectively and builds respectful working relationships across the organization.
Maintains HIPPA Guidelines for privacy
Respects the privacy of all patients 100% of the time
Understands and abides by HIPAA laws and regulations and UPA HIPAA policy at all times
Obtains consent to release protected health information
Reports all HIPAA issues to the Supervisor
Remains current on coding rules and guidelines
Remains up to date with official AMA ICD-10 coding guidelines and regulations, Medicare, other MA and commercial plans, and internal guidelines
Remains up to date with CMS and HHS HCC risk adjustment models
Meets CEU requirements and remains in good standing with AAPC/AHIMA certifications
Full benefit package available, including PTO, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k + Company Match, and more!
Requirements
Current CPC or RHIT certification required.
CRC required within 6-months of hire
Preferred at least two years of professional medical coding experience in an ambulatory care setting. E/M coding experience a plus.
Preferred experience and knowledge of HCC coding, knowledge related to chronic illness diagnosis, treatment, and management
Must be a team player with effective written and verbal communication, relationship-building, and interpersonal skills
Must be initiative-taking, highly organized, and have excellent time management
Must possess good problem solving and critical thinking skills
Exceptional attention to detail and proficiency in Microsoft Outlook (Outlook, Word, Excel, and PowerPoint)
Demonstrates integrity by adhering to high standards of personal and professional conduct
University Physicians' Association job in Knoxville, TN
Job DescriptionDescription:
University Physicians' Association
is seeking a professional, qualified candidate with good working knowledge and experience with medical billing. This position is on a small team who serve as Patient Financial Advocates in the University of Tennessee Cancer Institute.
This position requires medical billing experience, critical thinking skills, financial problem solving, and ability to multitask. Candidate will oversee claims submissions, follow up, and communication with Rev Cycle team as needed. In addition to secondary billing, the candidate assists patients over the phone to answer billing questions related to their treatment. Compassion and empathy are a must as we work to lift the financial hardships that come with a cancer diagnosis.
Responsibilities:
Data collection and reporting of all billing components of the program
Secondary claim submissions, follow up, and reporting
Position schedule: Full time Monday-Friday 8a-4:30p, in person position
Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!
Requirements:
2+ years of medical billing experience
Current working knowledge of commercial and Medicare insurance
Advanced knowledge of Excel
Critical thinking and financial problem-solving skills
Works in conjunction with all members of Oncology, medical staff and administration to provide comprehensive quality care to the patient to overcome financial barriers to care.
$31k-39k yearly est. 27d ago
Ultrasound Tech - Women's Care Group
University Physicians' Association 3.4
University Physicians' Association job in Knoxville, TN
Job DescriptionDescription:
Women's Care Group is looking for a skilled and compassionate Ultrasound Technician to join our team! This is a fantastic opportunity to work in a supportive, patient-centered practice dedicated to high-quality women's health care.
Schedule: Monday-Friday, 8:00 a.m. - 4:30 p.m.
Location: UT Medical Center, Knoxville, TN (with occasional local travel to satellite offices)
Why You'll Love Working With Us:
We're proud to offer a collaborative, team-oriented environment-where your expertise is valued and your work makes a direct impact on patient care. Our comprehensive benefits package includes:
Medical, Dental, and Vision Insurance
Paid Time Off, Holiday Pay, & Sick Leave
401(k) with company match and immediate vesting
Life Insurance, Short-Term & Long-Term Disability
Critical Illness, Hospital Indemnity Coverage, Accidental Insurance
And more!
What You'll Do
As an essential part of the care team, you will:
Perform high-quality abdominal, pelvic, and obstetrical ultrasounds for OB/GYN patients
Conduct perinatal ultrasounds, including fetal anatomical surveys, fetal wellbeing assessments, and doppler studies
Assist physicians with in-office procedures requiring ultrasound guidance
Communicate clearly and compassionately to explain procedures and support patient comfort
Travel to satellite offices within the Knoxville area as needed
Document findings and maintain accurate records in the EMR system
Ensure compliance with HIPAA, OSHA, and all practice policies
Collaborate with providers and teammates to support smooth office workflow and patient care
Requirements:
What We're Looking For:
RDMS registered
A graduate of an accredited ultrasound program
Experienced in OB/GYN imaging (preferred)
Professional, patient-focused, and able to work independently
A strong communicator with excellent attention to detail
If you're passionate about providing exceptional care and want to be part of a respected women's health practice, we'd love to hear from you!
University Physicians' Association, Inc. job in Knoxville, TN
University Physicians Association is looking for a full-time, Nurse Practitioner or Physician Assistant for Edmunds Gastroenterology. The Practitioner consults with both new patients and established patients who have issues of the digestive tract, liver, and pancreas. Candidate will have a close working relationship with the supervising physician to ensure patient care standards are met throughout the diagnosis, treatment, and prevention of gastrointestinal diseases for the patient. In all interactions, the Practitioner ensures the first and lasting impression of Edmunds Gastroenterology where we recognize the value of every person and are guided by our commitment to excellence.
Primary/Essential Job Functions:
* Examine patients and establish a medical diagnosis by reviewing client history including patient assessment, complaints and physical examination.
* Provide and coordinate care for patients throughout the continuum of care to assure that care is timely, appropriate, of high quality and cost effective.
* Identify, develop, implement, and evaluate a plan of care for a patient to promote, maintain, and restore a healthy GI tract.
* Nurse Practitioner treats patients, colleagues and staff with respect and courtesy.
Skills and Competencies:
* Comply with applicable laws, regulations, guidelines and standards regarding safety and infection control issues
* Maintain current CPR or BCLS certification
* Comply with the Tennessee Board of Nursing Standards of Conduct
* Compliant with HIPAA policies and guidelines
* Demonstrate the ability to analyze complex situations and apply policy
* Demonstrate excellent interpersonal, verbal and written communication skills
* Demonstrate proficiency with computers and electronic health records
* Work and contribute successfully within a diverse work and business environment
Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!
Requirements
* Non- restricted state license for RN and RNP including prescribing privileges and DEA number. Hold RNP national certification from a national certifying body recognized by Tennessee State Board of Nursing.
* CME/CEU requirements set by Tennessee State Board of Nursing and those required by RNP certifying body.
* Prior GI Experience Required
$63k-106k yearly est. 6d ago
Medical Scheduler - Edmunds Gastroenterology
University Physicians' Association, Inc. 3.4
University Physicians' Association, Inc. job in Knoxville, TN
EDMUNDS GASTROENTEROLOGY, a fast-paced gastroenterology office located in West Knoxville is currently looking for a full-time Medical Scheduler. RESPONSIBLE AND ACCOUNTABLE FOR: * Anwer and direct inbound phone calls. * Scheduling, rescheduling, and canceling patient appointments as required.
* Answering patients' questions regarding basic medical tests and procedures.
* Providing instructions to patients to ensure that they are prepared for examinations and procedures.
* Confirming patient appointments.
* Input patient information into EMR.
* Courteously receiving incoming telephone calls and taking messages as needed.
* Scheduling referral appointments and follow-ups.
* Work through tasks and voicemails.
* Verifying patient health information and insurance details.
DUTIES AND TASKS INCLUDE BUT ARE NOT LIMITED TO:
* Keeps all patient information, practice information and staff information confidential
* Performs routine work under general supervision
* Follows established procedures, referring all new or unusual questions/concerns
* Acts as patient advocate, ensuring a setting that protects the rights of the patient, in compliance with HIPAA, and provides an atmosphere that does not compromise the patient's physical or mental well-being, safety or dignity
* Maintains knowledge of, and complies with, established policies and procedures
Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!
Hours: Monday - Friday, 8am to 5pm
Requirements
* High school diploma or GED.
* Post high school education is advantageous.
* Proven experience working in a medical office.
* Working knowledge of medical terminology and medical insurance plans.
* The ability to type and file accurately.
* Excellent communication and organizational skills.
* Good telephone etiquette.
Preferred requirements
* ModMed/Gmed experience
$22k-29k yearly est. 6d ago
Medical Assistant - The Cole Neuroscience Center at Northshore
University Physicians' Association, Inc. 3.4
University Physicians' Association, Inc. job in Knoxville, TN
Description University Physicians' Association is seeking qualified applicants for a full-time
Medical Assistant
(MA) at The Cole Neuroscience Center at Northshore. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office. Applicants must be familiar with giving instructions, processing orders, and making the patients their top priority. This position will work closely with physicians to provide a seamless patient experience.
Job duties include but are not limited to: assisting physicians with patient care, scheduling, prior authorizations, obtaining pre-certs for MRIs, CTs, and surgery cases, tracking results, and various other tasks. This position also requires the ability to establish and maintain professional relationships with physicians, patients and their families while conveying a positive image of the practice. The applicant should be skilled at answering patient questions and triaging while managing clinic duties.
Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, EAP, and more!
Requirements
6-months to 1-year previous medical experience. Medical Assistant certification is desired.
$27k-33k yearly est. 26d ago
Office Supervisor
University Physicians' Association, Inc. 3.4
University Physicians' Association, Inc. job in Knoxville, TN
Lead with Purpose at Cole Neuroscience Center!
University Physicians' Association, Inc. is seeking an experienced Office Supervisor to join our team at The Cole Center for Parkinson's & Movement Disorders at Northshore, a leading specialty practice dedicated to exceptional patient care. This is an exciting opportunity for a motivated professional to oversee daily operations, support a talented team, and ensure a smooth, patient-focused experience.
Location: Knoxville, TN • Cole Neuroscience Center at Northshore
Schedule: Full-Time | Monday - Friday
Why You'll Love This Role
Impactful Leadership: Play a key role in shaping clinic operations and driving quality care.
Collaborative Environment: Work closely with providers, staff, and administrators in a supportive setting.
Competitive Benefits: Comprehensive package including health, dental, vision, PTO, and 401(k) with company match.
What You'll Do
Oversee daily clinic flow to ensure efficiency and patient satisfaction.
Manage staff schedules, weekly payroll, and performance reviews.
Develop and implement office policies in alignment with hospital standards.
Coordinate financial performance, including reimbursements and operating costs.
Partner with billing teams to ensure accurate charge capture and reimbursement.
Serve as the liaison between providers, staff, vendors, and hospital departments.
Monitor quality measures and implement process improvements.
Handle credentialing and compliance requirements.
Resolve customer satisfaction concerns promptly and professionally.
Other duties as assigned by Practice Administrator
Ready to take the next step in your healthcare leadership career? Apply today and join a team that values excellence, collaboration, and patient-centered care!
Requirements
What We're Looking For
Minimum 3 years of physician office management experience in a healthcare setting.
Strong leadership, organizational, and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Knowledge of billing processes, scheduling, and healthcare compliance.
Ready to take the next step in your healthcare leadership career? Apply today and join a team that values excellence, collaboration, and patient-centered care!
$31k-45k yearly est. 29d ago
Radiology/Ultrasound Technologist
University Physicians' Association 3.4
University Physicians' Association job in Knoxville, TN
Job DescriptionDescription:
GI for Kids is seeking a full-time Radiology/Ultrasound Technologist for our Knoxville office. This candidate will be part of a dynamic team to support our large, privately owned specialty practice.
Job Type: Full-Time
Full benefit package available, including PTO, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k, and more!
ESSENTIAL DUTIES AND RESPONSIBILITIES may include any and or all of the following: Other duties may be assigned as appropriate.
Prepare exam room and ultrasound and radiology equipment to conduct examinations.
Performs a variety of technical tasks involved in operating sonography, x-ray and fluoroscopy equipment as specified by provider order.
Instructs/communicates with patient and patient family regarding the test to be performed and answers questions.
Assume responsibility for the safety of the patient during the sonography and radiology examinations.
Maintain sonography and radiology supplies inventory by checking stock, anticipating future needs and placing orders.
Review patient medical history and supporting clinical information.
Ensure that the sonography examination or radiology order is complete.
Evaluate any contraindications, insufficient patient preparation, and the patient's inability or unwillingness to tolerate the examination or test and associated procedures.
Apply independent, professional, ethical judgment, and critical thinking to safely perform diagnostic sonography or radiology tests.
Apply independent judgment during the sonography examinations and radiology tests to ensure that appropriate anatomical, pathological, and clinical conditions are accurately captured in the examination images.
Identify and document any limitations to the sonography examinations or radiology tests.
Review examination images and prepare/send the scans to Radiology group for interpretation.
Maintain patient privacy and confidentiality in accordance with privacy laws (e.g., HIPAA) and facility policies, and procedures.
Adhere to accepted professional and ethical standards.
Requirements:
Graduate of accredited Sonography and Radiology programs
National Certification
ARDMS registered/eligible
Pediatric experience preferred
Demonstrated proficiency with computer skills and software programs used for documentation activities and report generation.
$55k-93k yearly est. 10d ago
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