Agent jobs at University of Maryland, Baltimore - 58 jobs

Organization's Summary Statement: The Office of Extension at the University of Maryland Easter Shore seeks applicants for the position of 4-H Stem Agent Associate. This a twelve- month, full-time position with benefits. This position requires availability to work extended hours during exhibits, fairs, conventions and conferences, as well as some evenings and weekends, and to travel outside of the Lower Shore region. Benefits: UMES offers exciting opportunities for professional growth. Generous benefits include health benefits (medical, prescription, dental, flexible spending accounts), Retirement (State or Optional Retirement Plan with Fidelity or TIAA), Supplemental Retirement Accounts (TIAA, Fidelity, or MSRP-Nationwide) with $600 annual state match, Life Insurance (state sponsored MetLife, USM sponsored MetLife Plan, life insurance and long-term disability insurance), Tuition Remission, Employee Assistance Program, paid holidays paid leave, annual leave 22 days per year, sick leave 15 days per year, personal leave 3 days per year. The UMES Extension Program is a component of an integrated cooperative extension program that is coordinated by two land grant universities in the State of Maryland. This position is essential to the delivery of STEM education programming through the UMES 4-H Mobile STEM Lab. The selected individual will lead hands-on, age-appropriate STEM activities for K-12 youth across the state, particularly in outdoor and community-based settings. This role directly supports UMES Extension's mission to engage underserved and rural youth in science learning through mobile outreach. The incumbent will be responsible for operating the 38-ft converted charter bus, managing the Mobile Lab's inventory and cleanliness, and collaborating with partners to select and deliver relevant lesson plans. They will also support data collection and community engagement efforts related to program impact and participation. Responsibilities: * Drive and park the 38-ft 4-H Mobile STEM Lab to various outreach locations. * Coordinate site visits, manage scheduling, and arrange all travel logistics. * Facilitate engaging STEM lessons for K-12 youth with varying levels of scientific literacy. * Develop new curriculum materials tailored to local community needs. * Maintain and restock materials and ensure lab cleanliness and operational readiness. * Build and maintain strong relationships with community partners and stakeholders. * Collect and report data related to program implementation and outcomes. * Performs other related duties as assigned. Qualifications: * B.A. in Education, Child Development, Leadership, Recreation, Environmental or other Natural Science, Agriculture, Engineering, or other relevant STEM field. * Experience working with K-12 youth in nonformal settings. * Valid Driver's license. Required Knowledge/Skills/Abilities * Ability to confidently lead STEM educational activities, especially in outdoor environments. * Ability to work with K-12 youth of various backgrounds and levels of scientific literacy. * Excellent written and verbal communication skills and ability to work on a team. * Able to work independently with little direct supervision. * Flexible attitude and ability to adapt to changes in plans. * Must be organized, neat, and attentive to detail. * Must be capable of building and maintaining relationships with community stakeholders. * Proficient with Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc.) Physical Demands: * May require extended periods of standing, bending, stooping, sitting at desk. * May require lifting up to 50 lbs. * Requires communication with a variety of constituents externally and internally. * Requires operation of a variety of office equipment. Preferences: (Will provide training if needed); * Ability to drive and park a 38 ft converted charter bus (CDL preferred but not required) * Aptitude for vehicle mechanics and maintenance * Experience with UMES, Extension, or 4-H. Licenses/ Certifications: * Valid Driver's license. Additional Job Details Required Application Materials: Qualified applicants should submit a cover letter, resume, and a list of names of three current professional references (current or past supervisor) including e-mail address, and telephone number (current supervisor will not be contacted without the candidate's prior consent). All applicants must apply using the new online application system. Please visit ************************************** to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship. Best Consideration Date: N/A Posting Close Date: N/A Open Until Filled: Yes Department UMES-AGNS-1890 Agriculture Worker Sub-Type Faculty Regular Salary Range $54,000 - $62,500 EEO Statement UMES is an EEO/AA employer and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, religion, national origin, marital status, genetic information, or political affiliation. Minorities, women, veterans, and persons with disabilities are encouraged to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship. Diversity Statement The University of Maryland Eastern Shore (UMES) is an equal access, equal opportunity institution fully committed to diversity in education and employment. All students, employees, and the campus community at UMES are valued, respected, and have the opportunity to receive an equitable experience in an inclusive, welcoming environment of openness and appreciation. Title IX Statement It is the policy of the University of Maryland Eastern Shore (UMES) to comply with Title IX of the Education Amendments of 1972, which prohibits discrimination (including sexual harassment and sexual violence) based on sex in the University's educational programs and activities. Title IX also prohibits retaliation for asserting or otherwise participating in claims of sex discriminations or harassment.

Liberty University Online (LUO) is seeking dedicated individuals for the roles of Admissions Consultant and Admissions Counselor. As part of our Online Enrollment Team, you'll have the opportunity to work from home or in our office, engaging with prospective students and guiding them through the enrollment process for a rewarding academic career. As you apply, please note that your application will be considered for both the Admissions Counselor and the Admissions Consultant roles. Our selection process will match your skills and experiences to the position that best aligns with your qualification Essential Functions and Responsibilities: Convert prospective students into qualified applicants for Liberty University Online programs. Handle a high volume of outbound calls and incoming inquiries regarding graduate and undergraduate programs. Counsel prospective students on program fit, admissions requirements, financial aid processes, transfer guidelines, and military-related issues. Answer complex questions related to the University's admission policies and procedures. Utilize information management systems to perform contacts and record necessary information. Promote the features and benefits of all undergraduate, graduate, and doctoral programs, emphasizing the value of an online education. Build relationships with support offices to address student concerns and enhance the student experience. Implement daily and weekly feedback from the Management Team to improve processes and exceed departmental key performance indicators. Identify new and innovative ways to enhance recruitment and student services. Qualifications, Credentials, and Competencies: High school diploma required; customer service or sales experience preferred. A bachelor's degree and previous contact center experience are a plus. Proficient in Microsoft Word, Excel, and Outlook. Strong verbal and written communication skills, with the ability to respond to emails and calls within 24 hours. Ability to work first/second shifts, rotating Saturdays, and occasional overtime. Demonstrated leadership, interpersonal skills, and a commitment to high professional ethical standards in a diverse workplace. Ability to use sound judgment to help students overcome obstacles to their enrollment and degree completion. Regularly required to sit for extended periods for deskwork, as well as stand, walk, and occasionally lift up to 10 pounds. This position requires a reliable internet connection with specific speed and stability requirements. Please note that satellite-based internet providers such as Starlink are not compatible with the needs of this role. We recommend using a wired broadband connection to ensure optimal performance and meet the technical requirements for the position. After the initial 8-10 weeks of training, the 11:00 AM to 8:00 PM shift would be required. If you are passionate about helping students succeed and are looking to make a meaningful impact, we encourage you to apply! Starting Pay Rate $17.50 per hour Target Hire Date 2026-03-16 Time Type Full time Location Remote Location The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University's hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.

Part-time | Remote Opportunity Amplify helps people build wealth through life insurance. We are the first direct-to-consumer platform that offers life insurance investment products where customers can invest tax-efficiently through their life insurance and access it for anything they wish. We are trailblazing the life insurance industry, helping families protect their financial futures. At Amplify, our mission is to add value to our customers' lives while they are still alive and well. That goal starts with building a strong and collaborative team. We strive to cultivate an environment of transparency, inclusiveness, support, ownership, and growth. We are working to make universal life insurance simple, efficient, and accessible for everyone. Backed by top venture capital firms including Crosslink, Anthemis Group, Greycroft, Transverse Asset Management, and Conversion Capital, we are growing fast and looking for driven individuals to help customers protect their loved ones and build wealth. About the Role As a Part-Time Life Insurance Advisor at Amplify, you will assist clients in developing an insurance plan that fits their personal goals and family needs. You will engage with customers who have completed our online needs assessment or started an application on our website, guiding them through their life insurance purchase journey. Your goal will be to provide an exceptional customer experience - educating and supporting customers, answering questions, and helping gather information required to submit their applications. You'll leverage our technology platform to generate customized plans that help families protect their future and grow wealth through universal life insurance policies (Indexed Universal Life "IUL" & Variable Universal Life "VUL") and term life products. We are seeking experienced, motivated sales professionals who enjoy working in a structured, high-volume environment and want to continue developing their career as trusted advisors. Work Schedule This is a part-time position averaging 20 hours per week. You must be available to work during the following hours: Monday - Friday: 2:00 PM - 5:00 PM PST / 5:00 PM - 8:00 PM EST Saturday: 11:00 AM - 5:00 PM PST / 2:00 PM - 8:00 PM EST Your specific schedule within these hours will be set by your manager. Responsibilities Engage qualified, inbound leads provided by Amplify via outbound calling Answer customer questions via phone, SMS, and email Understand and confirm customer needs through discovery Leverage our platform to generate recommended plans and explain their benefits Educate clients on life insurance basics, Amplify's process, and when universal life insurance is suitable Assist clients with customizing plans and illustrating potential scenarios Gather client information needed to submit life insurance applications Partner with case managers and delivery team members to ensure smooth customer conversion Participate in team meetings and coaching sessions to continuously improve sales skills and workflows Requirements 1+ year of sales experience (telesales or outbound calling preferred) 1+ year of experience as a licensed life insurance agent with proven success Active Life Insurance License in at least one U.S. state, preferably your home state Experience with Universal Life Insurance, particularly Indexed Universal Life (IUL) Excellent communication skills and ability to explain complex topics clearly Experience with CRM systems, power dialers, and digital sales tools Self-motivated, goal-oriented, and proactive Basic understanding of financial concepts Preferred Qualifications Familiarity with financial planning concepts and tax-advantaged products Bilingual in English and Spanish This part-time position may be eligible to transition to full-time based on business need and individual performance. This part time position is not eligible for benefits, PTO, or sick time. About Amplify Founded in 2019 by life insurance industry veterans, Amplify has been changing how people use life insurance to build wealth ever since. Previously, life insurance investment products were accessible only to the wealthiest 1%. With our innovative platform and expert advisors, Amplify is making them available to everyone. Amplify provides an intelligent, digital customer journey with seamless policy customization, pre-underwriting, and in-force policy management. We are the first digital platform tackling the $70B permanent life insurance industry with a mission to bridge health and financial wealth. Amplify is an equal opportunity employer. We value diversity and inclusivity and encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, marital status, citizenship, disability, or veteran status.

Job Responsibilities: Proofreaders shoulder the initial editing burden by reviewing creative content across a variety of media and industries. Responsibilities depend on the employer's needs and sometimes may expand into producing copy and improving processes. Current job opportunities frequently list the following duties for proofreaders: Proofread Written And Digital Work Product-Proofreaders do exactly what their job title suggests: they proofread materials for spelling, grammar, punctuation, syntax, usage, consistency, and brand voice. Proofreaders review and markup written work, such as marketing materials (brochures and flyers) and internal documents. Proofreaders also proof digital communications and correspondence, including emails, press releases, and website text. Crosscheck References and Data-Proofreaders are tasked with ensuring the accuracy of content. They verify the accuracy of all referenced facts (e.g., dates, pages, values) and double-check cross-referenced materials (e.g., websites, newspapers). Proofreaders may also be required to maintain source and reference logs to support their work. Review Output for Consistency-Proofreaders also review content with an eye towards campaign, product, or brand consistency. Accordingly, proofreaders are familiar with company-wide work to maintain consistency. Collaborate with Team Members -Proofreaders, working as part of a larger editing team, attend team meetings, provide constructive editorial input, and communicate with team members to effectuate consistent, accurate, and high-quality work product. Improve Editing Processes-Proofreaders are often asked to suggest process improvements. Through their daily exposure to copy and procedures, proofreaders can evaluate and recommend changes to create efficiencies. Job Skills: Proofreaders love the little details, and it shows in their work. The best proofreaders take pride in the quality of their product and are enthusiastic members of the editing team. Along with a bachelor's degree, proofreaders bring the following skills to the editing table: Writing and editing - proofreaders that write well, edit well. So it should be no surprise that successful proofreaders are talented writers. And with good editing comes good proofreading. Proofreaders also are fluent in proofreading symbols, which remain relevant, notwithstanding Word's ubiquitous track changes Computer proficiency - proofreaders work extensively on digital content and word processing software. As print media continues to decline, proofreaders will develop their computer skills to complete their job Detail oriented - a proofreader's attention to detail is the centerpiece of his or her suite of editing qualities. Whether on paper or on screen, a proofreader needs to have a knack for catching the most trivial of errors, along with those most glaring Quick reader - with deadlines always around the corner, proofreaders read and edit quickly without sacrificing quality Resourcefulness - while crosschecking and verifying data, proofreaders track down the appropriate resources and address questions or issues in the copy that might require additional research. When faced with these hurdles, proofreaders know where to find answers to get the project to the finish line Multitasker - proofreaders are expected to manage and prioritize multiple projects at once. These priorities may change from day to day, so proofreaders are both flexible and persistent in their pursuit of the perfect copy

Today, we live in a world where everything has become convenient. Now you can get a ride anywhere, buy anything, and get an answer to your question with just a couple clicks on your phone. Convenience isn't a luxury, it's an expectation. So why not renting? It's still a chore to get utilities set up, buy renters insurance, get air filters changed, handle pest control, and more. That's why we've built the world's first Resident Experience Platform that makes resident onboarding, resident services, and ancillary revenue effortless for property managers. We're passionate about turning friction into triple win experiences for residents, investors, and managers. That way renting can be easy and rewarding for everyone. And now you can join us. Apply today to join 220+ passionate, creative people who strive to make a difference each day so residents, property managers, and investors all win. About the Role Second Nature is seeking a Resident Insurance & Compliance Solutions Advisor to provide white-glove service and operational support for our Second Nature Insurance program; and to assist clients in establishing legal business entities. Reporting to our Insurance Program Specialist, the person in this role will be an instrumental part of our Customer Support team. Key Responsibilities Licensed Insurance Agent Support Provide high-touch support to residents and property management companies regarding the Second Nature Insurance program with empathy and professionalism, including discussion of coverage details and claim status. Respond to escalated inquiries from renters and property managers about the Second Nature Renters Insurance Program. Explain coverage terms, policy exclusions, and lease compliance requirements clearly and within regulatory bounds. Guide users through the claim process, including follow-up with adjusters and documentation coordination. Review third-party policies while ensuring consistent lease adherence Use Salesforce, Slack, and internal tools to document interactions, escalate issues, and improve workflows. Compile claim information and supporting documentation to ensure accurate and timely claim submissions. Manage claim escalations and collaborate with third-party insurance partners to ensure timely resolution. Identify trends in customer inquiries and claims to proactively recommend process or product improvements. Collaborate with cross-functional teams including Product, Operations, and Vendor Management to improve processes and enhance the customer experience. Educate customers on the claims process, coverage details, and eligibility requirements. Participate in training sessions and quality assurance programs to continuously improve product knowledge and service delivery. Maintain service level agreements (SLAs) and deliver high-quality support while balancing efficiency and customer satisfaction. Business Registration & Compliance Support Assist clients with establishing legal business entities (LLCs, corporations, etc.), including preparing and filing formation documents with the appropriate state agencies. Manage the end-to-end process of obtaining and renewing business and insurance licenses across multiple jurisdictions, ensuring accuracy and timeliness. Monitor regulatory requirements and maintain compliance calendars for license renewals, annual reports, and other filings. Serve as the primary point of contact for clients and third-party vendors regarding entity formation, licensing updates, and filing status. Provide responsive, professional support via email, phone, and virtual meetings. Accurately enter entity data into internal systems and government portals to support LLC formation and state registrations. Maintain filing logs and digital records across all U.S. states to monitor compliance deadlines and progress. Conduct quality control checks to ensure data integrity and regulatory compliance. Liaise with internal stakeholders, registered agents, and legal partners to track, obtain, or correct documentation. Generate reports and assist in annual renewal, amendment filings, and recordkeeping. Key Competencies Customer centric mindset Product Knowledge Learner's Mindset Stakeholder Management Compliance & Regulation Knowledge About you Active Property & Casualty (P&C) insurance licenses in good standing (multi-state preferred). 3+ years as a licensed insurance agent and/or experience in administrative, legal, compliance, or operations roles in an insurance agency. Exceptional attention to detail and commitment to data accuracy. Familiarity with state registration processes, compliance filings, and document management systems. Strong communication and problem-solving skills with a customer-first mindset. Proficiency with Salesforce, Google Suite, Slack, and Zoom in a remote work environment. We get it. Requirements can sometimes hold people back from applying to a job, but don't let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role. Our Core Values Pirate Ship; not a cruise ship. Bias towards action. Massive Growth takes massive growth. We embrace challenges to increase our impact. Grow the Pie. We focus on results so our customers & their customers win. Triple Win! Purple Heart. We put the team before ourselves. Extreme Ownership. See something? Say something; right the ship to get us back on course. Be a moment maker. We aim to shatter the status quo. AI InnovationWe're thrilled about the transformative potential of AI innovation and its ability to drive progress at Second Nature. As we continue to explore and integrate AI into our workflows, we're eager to learn how you've embraced and implemented AI in your professional journey. In the interview process, we look forward to hearing about your experiences and exploring how we can collectively leverage AI technology to accelerate our growth. Remote Work StatementThis position is a remote-first, work-from-home position. Second Nature is committed to creating a culture and workplace where remote work fosters collaboration and connections and is a vital part of our company story and success. To be successful in a remote work role at Second Nature, you must: Be available and engaged during core working hours aligned with the Eastern Time Zone to ensure effective collaboration and timely completion of responsibilities Have a quiet, professional, distraction-free environment in which to complete your work Have access to your own reliable high-speed internet connection Attend our bi-annual in-person company meetings (Second Nature will reimburse the cost of your business travel per company guidelines) Why Second Nature? Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan Location: Work Remotely from anywhere in the US Flexibility: Open PTO and sick days The Product: Beyond the awards and 5-star reviews… our clients and customers love what they can do with a fully managed RBP Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect Training: A supportive team to help you grow your career and unlock your full potential Growth: The opportunity to get in on the ground floor of a fast-growing startup that's designing and developing an exciting category Second Nature is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We take action to ensure equal employment opportunities for all candidates and employees and to provide employees with a workplace free of discrimination and harassment. Our hiring decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by federal and/or state law.

Walden University, an Adtalem Global Education institution, supports a diverse community of adult learners from across the U.S. and other countries, who seek to achieve their academic goals and make positive, lasting social change in their professions and communities. Walden offers more than 100 online degree and certificate programs, for students pursuing a bachelor's, master's, doctoral or certificate. Walden University has graduated more than 174,000 students and is accredited by the Higher Learning Commission. We operate on a hybrid schedule with four in-office days per week (Monday-Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. Visit WaldenU.edu for more information, and follow on Twitter, Instagram, Facebook, Instagram and LinkedIn. Schedule will be 12-9 PM EST or 1- 10 PM EST. Job Description Opportunity at a Glance The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based on their need(s) to appropriate group(s). CSR's will also provide outreach to select students through various outbound initiatives. CSR's are responsible for providing excellent customer service, documentation or communications and appropriate follow up. Responsibilities Provide initial support for customers by steering prospects to the appropriate team for service. Respond to customer inquiries through phone, chat, email and possibly SMS. Support select reserved students to counsel concerns by way of outlined published offers and/or documented counseling practices. Document calls, chats, emails and customer information within Salesforce according to standard operating procedures and for tracking purposes. Resolve customer issues at the front line. Identify customer concerns and escalate to the appropriate department/representative or to the CSR Supervisor, Enrollment Manager and/or Director Provide feedback and suggestions for new strategies for success with respect to effectiveness and efficiency in servicing our customers. Assist the CSR Supervisor with pilot and outbound call initiatives. Stay up-to date on business processes and product knowledge, utilizing internal resources to accurately transfer calls to the appropriate team. Attends continuous training sessions to ensure the highest level of quality. Performs other duties as assigned. Complies with all policies and standards. Qualifications High School Required Bachelor's Degree Preferred 3+ years Customer service experience Preferred Proficient in relevant computer systems and internet applications such as: Microsoft Office (Word, Excel, Power Point). Excellent organizational, written and verbal communication skills. Knowledge of administration and clerical processes. Exceptional time management, follow-up, multi-tasking and problem-solving skills. Ability to stay organized and work in a fast paced environment. Energetic, Motivated, Solutions Oriented. Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.6 and $23.99. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Adtalem offers a robust suite of benefits including: Health, dental, vision, life and disability insurance 401k Retirement Program + 6% employer match 15 Days of Paid Vacation Days each Calendar Year 12 Paid Holidays + 2 floating holidays For more information related to our benefits please visit: ************************************* Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Rowan Energy Norway is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. At Rowan Energy Norway, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship. Our company name, Rowan Energy Norway, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners. Job Description We are seeking a dedicated and experienced Remote Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing exceptional customer service. This is a work from home job that can be done remotely. Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer complaints and issues effectively and efficiently - Provide product information and assistance to customers - Process orders, returns, and exchanges accurately - Collect overdue payments for the company and handle debt collection procedures - Maintain customer records and update information as needed - Collaborate with other team members to ensure customer satisfaction Requirements: - High school diploma or equivalent - Proven customer service experience - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work in a fast-paced environment - Proficiency in Microsoft Office and CRM software Qualifications - High school diploma or equivalent - Proven customer service experience - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work in a fast-paced environment - Proficiency in Microsoft Office and CRM software Additional Information Send your resume and cover letter to our recruitment team, and you will be reached out to with all the necessary details of the Job

Jobs for Humanity is collaborating with Upwardly Global and with Morris Insurance Agency to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Morris Insurance Agency Remote Call Center Agent Job Type: Full-time Location: Athens, GA 30601 Organization: Morris Insurance Agency LLC Job Rating: 3.8 out of 5 stars Profile Insights Find out how your skills align with the Skills Do you have experience in Microsoft Office? Yes / No Education Do you have a High school diploma or GED? Yes / No Job Details Here's how the job details align with your profile. Full Job Description We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you! Major Responsibilities: Answering incoming calls and responding to customer inquiries Making outbound calls to follow up on customer requests Providing information about products and services Resolving customer complaints and issues Documenting all interactions in the call center software Qualifications: High school diploma or equivalent Previous experience in a customer service role preferred Excellent communication skills, both verbal and written Ability to work independently and as part of a team Proficiency in Microsoft Office and call center software If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!

Benefits: Employee discounts Flexible schedule Paid time off Hiring Immediately and hiring entry level candidates Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Requirements: Ability to work with children Excellent interpersonal communication and organizational skills Cross-Trained in water Must pass background examinations (included with training) Job Title: Front Desk Customer Service Representative Reports to: General Manager/Sales & Service Manager FLSA Status: Non-Exempt Summary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers, and is responsible for presenting a positive image for the company. Duties and Responsibilities: Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner. Processes student registrations using effective sales/customer service techniques. Schedules and manages birthday/pool parties. Supervises private party staff. Resolves customer concerns/complaints using a professional approach. Assists members with purchases of merchandise and vending. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area. Monitors Snack Shack area and provides guidance to Snack Shack staff. Checks voicemail and email correspondence and responds in a timely manner. Updates informational displays with accurate and timely promotions and literature. Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager. Makes collection calls to resolve open account problems. Prepares twice daily student lesson schedules for use by instructors and management staff. Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary. Fulfills other duties and responsibilities as assigned by the Employer. Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Certifications and licenses: CPR, First Aid and AED certification required. Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate. Compensation: $15.00 - $16.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

Benefits/Perks: Competitive Pay Professional Development Job Stability in a growing industry Job Description The Personal Lines Producer at US Home and Auto is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Responsibilities: Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow-up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Monitor, review, and report on key metrics to ensure sales targets are achieved and execute sales activity documentation in a timely, accurate, and professional manner. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance. Qualifications: Hold the insurance license required by your state and have a minimum of two years of personal and commercial lines insurance account management experience, as well as a Bachelor's Degree or comparable work experience. Possess a valid driver's license and a source of reliable transportation. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain an existing client base. Have a proven track record of business-to-business sales success. Possess strong presentation, persuasion, and negotiation skills with the ability to close sales. Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills. Have excellent time management skills, thrive in a team environment, and Technology and Computer proficiency including agency management systems. Flexible work from home options available. Compensation: $1,000.00 per year YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability and strong compensation you've come to the right place! Working with an independent agency is a great career choice. Baby Boomers in insurance are retiring at rapid speeds and leaving a high demand for insurance professionals! Trusted Choice Independent Insurance Agents protect customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way Job Description Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative - Luxury Retail working remotely, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC work-from-home team has 40 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Florida, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. What You'll be Doing Do you have a passion for exquisite, personalized service? Do you consider yourself a bit of a fashionista? In this role, you'll support customers of an iconic global luxury retail brand. You'll make use of your fashion sense and appreciation for exceptional service to help these exclusive customers to shop, resolve questions about their orders and resolve issues with white glove treatment. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Recommendations of products or services close a sale may be required What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $16 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit ************************* for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. Qualifications What You Bring to the Role An appreciation for high fashion brands and haute couture 1 year or more of customer service experience 1 year or more post-secondary education OR 2 years equivalent work experience Recognize and solve problems of mid-to-high level customer service issues Computer experience High speed internet (> 15 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in Additional Information All your information will be kept confidential according to EEO guidelines.

We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: Delivers exceptional front-line customer assistance and troubleshooting to new and returning patients, students, parents, and staff, addressing inquiries or issues regarding admissions, enrollment, registration, financial aid, student records, patient care activities, accurate appointment scheduling and pre-registration services to achieve first contact resolution. Job Category: Non-Exempt Hiring Range: 18.25 Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1. Supports achievement of key metrics ensuring delivering of a seamless, exceptional student and patient experience across a broad range of processes, applications and customer touch points including voice, email, web chats, texts, and faxes. 2. Helps the Admissions, Enrollment, Registration and Financial Aid processes to address student's reason(s) for their inquiry, answer questions, and assist with students in obtaining services needed. 3. Uses ERP and/or CRM systems to review prospective and current student records to help identify steps and documents needed to assist students in the enrollment and registration process. 4. Provides general information on academic procedures and processes such as student onboarding, academic advising next steps, testing, and academic and financial holds. 5. Leads students through enrollment processes including, but not limited to web registration, create account and program application, FAFSA, accessing email, transcript requests, setting up payment plans, accessing tax documents, registering for testing, new student informational sessions, and enrollment verifications. 6. Instructs students on navigating student portal to execute self-service actions; reviews for completeness submitted forms and paperwork required to complete steps in processes related to registration, advising, and financial aid. 7. Routes and re-routes students to appropriate campus office and personnel, e.g., Financial Aid, Academic Advisors, Registrar, and Business Office for more in-depth information, assistance, and problem resolution. 8. Schedules patient appointments for both primary and specialty care physician visits in accordance with established clinical and insurance requirements to improve access and care coordination. 9. Accesses Electronic Medical Records (EMR) to complete scheduling and registration, confirm appointments, verify information, answer inquiries, and resolve user issues in accordance with established protocols to ensure patient safety, compliance, and departmental policies and procedures. 10. Identifies patient's liability, out of pocket expenses, and advise patients of past due balance. 11. Coordinates referrals and insurance requirements by obtaining and/or confirming patient information to ensure the patient receives maximum benefits for services. 12. Assures regulatory and compliance requirements follow local payor coverage determinations. 13. Ensures accurate pre-appointment registration. 14. Explains policies, procedures, or services to patients using medical or administrative knowledge. 15. Refers patients to appropriate health care services or resources. 16. Ensures compliance with university and departmental policies and procedures as it relates to personal information, adherence to Health Insurance Portability and Accountability Act (HIPAA) to always safeguard protected personal and health information (PHI). 17. Uses telephony software to answer, coordinate, track, and monitor interactions across multiple channels of communication. 18. Refers patients to appropriate health care services or resources; refers unresolved customer grievances to designated departments for further investigation. 19. Checks to ensure that appropriate actions were taken to resolve customers' problems. 20. Demonstrates University's core values and service values in all interactions. 21. Completes special projects as assigned. 22. Performs other duties as assigned or required. Job Requirements: Required Knowledge, Skills, & Abilities: Knowledge: 1. Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services. 2. English Language - General knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 3. Clerical - Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. 4. Computers and Electronics - Working knowledge of electronic equipment and computer hardware. Skills: 1. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 2. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 3. Speaking - Proficient skills in talking to others to convey information effectively. 4. Service Orientation - Proficient skills in actively looking for ways to help people. 5. Social Perceptiveness - Basic skills in being aware of others' reactions and understanding why they react as they do. 6. Time Management - Proficient skills in managing one's own time and the time of others. 7. Self-Direction - Proficient skills in motivating oneself to work independently, as well as working well within teams. Abilities: 1. Oral Comprehension & Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand. 2. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 3. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. 4. Written Comprehension & Expression - The ability to read, understand, and communicate information and ideas in writing so others will understand. Physical Requirements and Working Environment: 1. Speech Recognition - Must be able to identify and understand the speech of another person. 2. Speech Clarity - Must be able to speak clearly so others can understand you. 3. Near Vision - Must be able to see details at close range (within a few feet of the observer). 4. Travel - Must be able to travel on a daily and/or overnight basis. 5. May be required to work nights or weekends. 6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards. Required Certifications/Licensures: Required Education: High School Diploma or Equivalent Major (if required: Required Experience: One (1) year of customer service experience. Preferred Qualifications: 1. Associate or Bachelor's degree. 2. One year of customer service experience in higher education, student services, and/or healthcare, or closely related experience. 3. Knowledge of all academic and Title IV programs, policies and procedures including institutional policies and federal and state regulations. 4. Experience using Banner, Recruit and/or Avaya systems. 5. Knowledge of medical terminology and terminology used by insurance and managed care health plans. 6. Knowledge of Health Insurance Portability & Accountability Act (HIPAA). 7. Experience using NextGen and/or Avaya systems. 8. Bilingual Proficient in English and Spanish. Is this a safety sensitive position? No Background Screening Required? Yes Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: Delivers exceptional front-line customer assistance and troubleshooting to new and returning patients, students, parents, and staff, addressing inquiries or issues regarding admissions, enrollment, registration, financial aid, student records, patient care activities, accurate appointment scheduling and pre-registration services to achieve first contact resolution. Job Category: Non-Exempt Hiring Range: 18.25 Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1. Supports achievement of key metrics ensuring delivering of a seamless, exceptional student and patient experience across a broad range of processes, applications and customer touch points including voice, email, web chats, texts, and faxes. 2. Helps the Admissions, Enrollment, Registration and Financial Aid processes to address student's reason(s) for their inquiry, answer questions, and assist with students in obtaining services needed. 3. Uses ERP and/or CRM systems to review prospective and current student records to help identify steps and documents needed to assist students in the enrollment and registration process. 4. Provides general information on academic procedures and processes such as student onboarding, academic advising next steps, testing, and academic and financial holds. 5. Leads students through enrollment processes including, but not limited to web registration, create account and program application, FAFSA, accessing email, transcript requests, setting up payment plans, accessing tax documents, registering for testing, new student informational sessions, and enrollment verifications. 6. Instructs students on navigating student portal to execute self-service actions; reviews for completeness submitted forms and paperwork required to complete steps in processes related to registration, advising, and financial aid. 7. Routes and re-routes students to appropriate campus office and personnel, e.g., Financial Aid, Academic Advisors, Registrar, and Business Office for more in-depth information, assistance, and problem resolution. 8. Schedules patient appointments for both primary and specialty care physician visits in accordance with established clinical and insurance requirements to improve access and care coordination. 9. Accesses Electronic Medical Records (EMR) to complete scheduling and registration, confirm appointments, verify information, answer inquiries, and resolve user issues in accordance with established protocols to ensure patient safety, compliance, and departmental policies and procedures. 10. Identifies patient's liability, out of pocket expenses, and advise patients of past due balance. 11. Coordinates referrals and insurance requirements by obtaining and/or confirming patient information to ensure the patient receives maximum benefits for services. 12. Assures regulatory and compliance requirements follow local payor coverage determinations. 13. Ensures accurate pre-appointment registration. 14. Explains policies, procedures, or services to patients using medical or administrative knowledge. 15. Refers patients to appropriate health care services or resources. 16. Ensures compliance with university and departmental policies and procedures as it relates to personal information, adherence to Health Insurance Portability and Accountability Act (HIPAA) to always safeguard protected personal and health information (PHI). 17. Uses telephony software to answer, coordinate, track, and monitor interactions across multiple channels of communication. 18. Refers patients to appropriate health care services or resources; refers unresolved customer grievances to designated departments for further investigation. 19. Checks to ensure that appropriate actions were taken to resolve customers' problems. 20. Demonstrates University's core values and service values in all interactions. 21. Completes special projects as assigned. 22. Performs other duties as assigned or required. Job Requirements: Required Knowledge, Skills, & Abilities: Knowledge: 1. Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services. 2. English Language - General knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 3. Clerical - Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. 4. Computers and Electronics - Working knowledge of electronic equipment and computer hardware. Skills: 1. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 2. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 3. Speaking - Proficient skills in talking to others to convey information effectively. 4. Service Orientation - Proficient skills in actively looking for ways to help people. 5. Social Perceptiveness - Basic skills in being aware of others' reactions and understanding why they react as they do. 6. Time Management - Proficient skills in managing one's own time and the time of others. 7. Self-Direction - Proficient skills in motivating oneself to work independently, as well as working well within teams. Abilities: 1. Oral Comprehension & Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand. 2. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 3. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. 4. Written Comprehension & Expression - The ability to read, understand, and communicate information and ideas in writing so others will understand. Physical Requirements and Working Environment: 1. Speech Recognition - Must be able to identify and understand the speech of another person. 2. Speech Clarity - Must be able to speak clearly so others can understand you. 3. Near Vision - Must be able to see details at close range (within a few feet of the observer). 4. Travel - Must be able to travel on a daily and/or overnight basis. 5. May be required to work nights or weekends. 6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards. Required Certifications/Licensures: Required Education: High School Diploma or Equivalent Major (if required: Required Experience: One (1) year of customer service experience. Preferred Qualifications: 1. Associate or Bachelor's degree. 2. One year of customer service experience in higher education, student services, and/or healthcare, or closely related experience. 3. Knowledge of all academic and Title IV programs, policies and procedures including institutional policies and federal and state regulations. 4. Experience using Banner, Recruit and/or Avaya systems. 5. Knowledge of medical terminology and terminology used by insurance and managed care health plans. 6. Knowledge of Health Insurance Portability & Accountability Act (HIPAA). 7. Experience using NextGen and/or Avaya systems. 8. Bilingual Proficient in English and Spanish. Is this a safety sensitive position? No Background Screening Required? Yes Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

Job Description The Bursar's Office is seeking a friendly, detail-oriented, student-focused Part-Time Customer Service Representative/Cashier to join our team. This is an excellent entry-level opportunity for someone interested in higher education, finance, customer service, or administrative work. In this role, you will support students and families with billing and payment questions, process payments, and help ensure accurate student account records. You'll receive hands-on training and work closely with experienced staff in a collaborative office environment. SCHEDULE: Weekdays (up to 29 hours per week) Availability on Thursdays between 11:00 a.m. and 7:00 p.m. is required (Note: late hours are not required every Thursday, but candidates must be available during this time when needed.) DUTIES & RESPONSIBLITIES: Provide excellent customer service to students, families, and campus partners in person, by phone, and via email Process and reconcile payments using Excel, ERP or CRM software (ie: Colleague, Anthology) Assist students with billing questions, payment plans, and self-service options Review and explain billing information, including scholarships and state and federal aid Enter and update student account information accurately in our software Support paper and electronic billing processes Conduct outgoing courtesy calls regarding payment deadlines and account reminders Answer questions related to payments, refunds, and general student account procedures Perform other related duties as assigned REQUIRED Qualifications: Associate's degree or appropriate technical skill/experience equivalent Strong basic math skills and attention to detail 1-3 years of customer service experience (cashiering experience preferred) Ability to handle multiple tasks and meet deadlines in a fast-paced environment Strong communication and interpersonal skills Ability to work independently and as part of a team Preferred Qualifications Experience reconciling a cash drawer Familiarity with college or enrollment-related services Knowledge of federal and state financial regulations Experience with ERP/CRM software like Colleague or Anthology (a plus, not required) Bilingual skills are strongly preferred Why Join Us? Entry-level opportunity with hands-on training and growth opportunities Exposure to higher education administration and student financial services Supportive team environment Consistent weekday schedule with limited evening requirements Opportunity to build transferable skills in customer service, finance, and systems The completion of a background check will be required for the selected candidate. Compensation: Compensation is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The hourly range for this position is $17-$20. Benefits: New Jersey Sick Leave: Earn 1 hour of sick leave for every 30 hours worked with a maximum of 40 hours of leave per benefit year. (Eligible to use after successful completion of probationary period.) Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance. Commuter Benefits: Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses. NJ Defined Contribution Retirement Program provides eligible members with a tax-sheltered, defined contribution retirement benefit, along with life insurance and long-term disability coverage. (Must meet eligibility requirements.) Voluntary Annuity Programs: Additional contributions to retirement account (Must meet eligibility requirements)

The Bursar's Office is seeking a friendly, detail-oriented, student-focused Part-Time Customer Service Representative/Cashier to join our team. This is an excellent entry-level opportunity for someone interested in higher education, finance, customer service, or administrative work. In this role, you will support students and families with billing and payment questions, process payments, and help ensure accurate student account records. You'll receive hands-on training and work closely with experienced staff in a collaborative office environment. SCHEDULE: Weekdays (up to 29 hours per week) Availability on Thursdays between 11:00 a.m. and 7:00 p.m. is required (Note: late hours are not required every Thursday, but candidates must be available during this time when needed.) DUTIES & RESPONSIBLITIES: Provide excellent customer service to students, families, and campus partners in person, by phone, and via email Process and reconcile payments using Excel, ERP or CRM software (ie: Colleague, Anthology) Assist students with billing questions, payment plans, and self-service options Review and explain billing information, including scholarships and state and federal aid Enter and update student account information accurately in our software Support paper and electronic billing processes Conduct outgoing courtesy calls regarding payment deadlines and account reminders Answer questions related to payments, refunds, and general student account procedures Perform other related duties as assigned REQUIRED Qualifications: Associate's degree or appropriate technical skill/experience equivalent Strong basic math skills and attention to detail 1-3 years of customer service experience (cashiering experience preferred) Ability to handle multiple tasks and meet deadlines in a fast-paced environment Strong communication and interpersonal skills Ability to work independently and as part of a team Preferred Qualifications Experience reconciling a cash drawer Familiarity with college or enrollment-related services Knowledge of federal and state financial regulations Experience with ERP/CRM software like Colleague or Anthology (a plus, not required) Bilingual skills are strongly preferred Why Join Us? Entry-level opportunity with hands-on training and growth opportunities Exposure to higher education administration and student financial services Supportive team environment Consistent weekday schedule with limited evening requirements Opportunity to build transferable skills in customer service, finance, and systems The completion of a background check will be required for the selected candidate. Compensation: Compensation is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The hourly range for this position is $17-$20. Benefits: New Jersey Sick Leave: Earn 1 hour of sick leave for every 30 hours worked with a maximum of 40 hours of leave per benefit year. (Eligible to use after successful completion of probationary period.) Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance. Commuter Benefits: Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses. NJ Defined Contribution Retirement Program provides eligible members with a tax-sheltered, defined contribution retirement benefit, along with life insurance and long-term disability coverage. (Must meet eligibility requirements.) Voluntary Annuity Programs: Additional contributions to retirement account (Must meet eligibility requirements)

The Bursar's Office is seeking a friendly, detail-oriented, student-focused Part-Time Customer Service Representative/Cashier to join our team. This is an excellent entry-level opportunity for someone interested in higher education, finance, customer service, or administrative work.

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned. ESSENTIAL FUNCTIONS Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices. Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities. Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module. Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered. Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources. Confirms all written orders on the requisition match specimen label. Identifies any special instructions that have been written on the requisition and clarifies before performing venipuncture. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) preferred Completion of an accredited program in Phlebotomy 5-10 years of Phlebotomy experience Two to three years medical office experience General understanding and application of basic accounting principles PC proficiency Strong customer service skills Accurate data entry skills Current knowledge of payer requirements for referrals and pre-authorization Knowledge of computerized billing system Total Rewards The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: *****************************************************

Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned. ESSENTIAL FUNCTIONS Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices. Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities. Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module. Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered. Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources. Confirms all written orders on the requisition match specimen label. Identifies any special instructions that have been written on the requisition and clarifies before performing venipuncture. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) preferred Completion of an accredited program in Phlebotomy 5-10 years of Phlebotomy experience Two to three years medical office experience General understanding and application of basic accounting principles PC proficiency Strong customer service skills Accurate data entry skills Current knowledge of payer requirements for referrals and pre-authorization Knowledge of computerized billing system Total Rewards The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: *****************************************************