Assistant Director jobs at University of Maryland, Baltimore

Minimum Qualifications PhD in Anthropology or related field Teaching experience that demonstrates inclusive practices Substantive professional work history in cultural resources management

Job Title Assistant Director of Vendor Management (Food Services) Division Division of Finance & Administration Department Office of Business & Auxiliary Services Work Status Full Time Position Category Staff FLSA Exempt Pay Range Exempt Salary Range $110,000 - $135,000 Fund Source Auxiliary Job Summary Morgan State University (Morgan) is seeking a proven leader as the new Assistant Director of Vendor Management. The Assistant Director will bring an innovative, trendsetting approach, serve as a liaison and point of contact between the University and dining partner to ensure that contractual commitments are fulfilled. The Assistant Director will also oversee a first-class dining experience for the university community. This includes overseeing dining partner servicing of two dining halls, which caters to over 11,000 students, including 5,000 residential students and 2,500 faculty and staff. Responsibilities include ensuring food quality, delivering excellent customer service, and effectively managing assigned operations. The Assistant Director of Vendor Management will play a key role in maintaining customer satisfaction and fostering retention by implementing business practices that aligns with Morgan's values and mission, as well as those of its brand partners. Additionally, this position supports revenue growth and profitability by optimizing services and identifying expansion opportunities. Job Duties Duties & Responsibilities: * To develop, forecast, and manage all aspects of the University dining and vending programs for operations of the food services contracts and facilities, to include catering, concessions, on campus vending machines, dining dollars, inventory control, meal plan pricing, pouring rights, procurement, retail structure, routine maintenance, and overall contract management for compliance and future development. * Monitor all aspects of service delivery for structure and contract compliance, including customer service for Dining Service facilities to students and the Morgan community. * Manage a flexible work schedule that accommodates weekends, some holidays, and special events, such as athletic events and Commencement. * Review Executive Catering requests for Presidential and other special events in collaboration with the hospitality and catering teams. * Conduct and document daily inspections of dining facilities and operations. Conduct weekly reviews of sanitation reports and vendor inspections to determine and assess compliance responsibilities and necessary corrections. * Attend regularly scheduled management team meetings with the vendor to maintain and document operational management of dining operations. * Provide fiscal, facility, and operational management of all dining areas, including monitoring of capital spending. * Participate in the planning and execution of the proposed and approved renovation projects, including the construction of dining facilities and contract negotiations with the dining partner. Oversee construction projects and liaise between the vendor and facilities management. * Oversee food service operations in conjunction with the contracted dining services provider, including management of dining plans and other food operations on campus, while ensuring quality customer service for all aspects of dining services. * Measure the contracted dining services provider's performance in all areas through campus-wide surveys, including overall program execution, food and beverage quality and fulfillment, customer service experience, and asset maintenance and upkeep. * Develop strategies to improve technology, enhance customer service, and improve campus operations by incorporating appropriate Service Level Agreements (SLA) and Key Performance Indicators (KPI) for each vendor agreement. * Actively seek feedback from individual students, focus groups, and student organizations, as well as with faculty, staff, and key stakeholders, always seeking to improve the customer experience, drive satisfaction, and increase revenue. * Continually review contracts to ensure the terms and conditions are being met and maintained by vendors. * Perform other duties as assigned. Requested Minimum Qualifications Education: Bachelor's The successful candidate must have a Bachelors Degree in Business Management, Finance, Hospitality, or a related field from an accredited college or university. Experience: At least five (5) years of professional experience managing vendor relations, contracts, RFP procurement or formal solicitation specific to cafeteria and catering services in a mid to large contracted food-service operation. Consideration: Consideration may be given to applicants who have extensive years of experience, nine (9) or more years of managerial experience as listed above, in lieu of having a Bachelors Degree. Other Preferences for Consideration Preferences: 15+ years of managerial experience as a Food Service Manager in a large contracted university food-service operation. Licensure/Certification: Vendor relationship-specific certifications, such as Certified Vendor Management Expert (CVME); Knowledge, Skills & Abilities Knowledgeable of all food handling procedures. Familiarity with kitchen equipment is necessary for food-service operations. Serve-Safe trained and other food service-related licenses.

Physical Demands Work takes place in both an office environment and in on-campus buildings; will require ability to travel throughout campus. There may be occasions when the incumbent will need to work outside their normal work shift to accommodate other shifts that exist in the organization for purposes of meetings, training, etc. Minimum Qualifications Education: A bachelor's degree. Experience : At least 7 years of related experience in fund accounting, budget management, audit and general accounting, payroll, and personnel services is required. Knowledge, Skills, and Abilities: Proficiency in the use of accounting database and spreadsheet software and proficient in use of web-based applications Strong oral, written, and interpersonal communication skills. Ability to multi-task and consistently deliver high-quality work on time. Must demonstrate strong organizational, planning, and office management skills with a strong work ethic. Ability to analyze and solve problems, make sound decisions, collaborate well and initiate needed changes to work processes to promote the department's overall effectiveness and efficiency.

Physical Demands This is an essential position and incumbent must report to work when the campus is closed due to weather or other emergency situations. Must be able to work a variable schedule including weekends, nights, evenings, and holidays. Annual leave will not be granted for specific periods including the weeks preceding and right after the start of each semester, Football Weekends, Maryland Day, Family Weekend or special events including but not limited to OM. Must have the manual dexterity to operate equipment with or without accommodation and to lift up to 15 pounds regularly. The University of Maryland is a non-smoking campus. Minimum Qualifications Bachelor's Degree in Restaurant Management, Business or related field. Prince George's County Food Service Sanitation Management Certification. TIPS (or equivalent) Alcoholic Beverage Management Certification. Additional experience may be substituted for the degree. Six (6) years of management experience in a large multi-unit food service facility, at least 3 of which were in a senior role. Five Star commitment to Guest Services and the proven ability to provide hospitality that regularly exceeds guest expectations and instill a guest service work ethic in subordinate staff. Outstanding ability to work collaboratively with a diverse set of stakeholders, including faculty, staff, students, and coworkers from a variety of ethnicity, cultures, and socio-economic backgrounds. Outstanding interpersonal skills and the ability to build consensus coupled with outstanding leadership skills. Strong knowledge of the principles and procedures of high volume food service operations and of restaurant and food service trends. Outstanding guest service, hospitality, and oral and written communication skills. Ability to lead and motivate a diverse work team with a range of skills at multiple locations. Skill and knowledge of food production and service, ordering food, beverages and supplies inventory control, food safety and cost controls, through knowledge of Department, University, State and Federal HR policies, procedures and laws. Ability to operate a variety of computers and use food production inventory, and HR software. Thorough knowledge of budgeting, financial statements and the principles of staff scheduling, cost control and inventory control, Basic knowledge of the principals of food production, cooking and preparation; of food and food service marketing, of food products and menu development; of foodservice environmental best practices; ability to read, interpret and implement long and short term planning in response to data.

Physical Demands Ability to lift and carry small parcels, packages, and other items (up to 20 lbs.) between offices. Minimum Qualifications Knowledge of interactive process to establish accommodations Knowledge of assistive technology Ability to read and interpret disability diagnostic report Review and provide timely feedback regarding Disability Specialist casenotes Orient and train new Disability Specialist Ability to multitask and manage short and long term deadlines Master's Degree required Minimum 5-6 years of experience working in disability service, preferably in an education setting Knowledge of disability legislation and ADA regulations University experience required.

Physical Demands This is an essential position and incumbent must report to work when the campus is closed due to weather or other emergency situations. Must be able to work a variable schedule including weekends, nights, evenings, and holidays. Annual leave will not be granted for specific periods including the weeks preceding and right after the start of each semester, Football Weekends, Maryland Day, Family Weekend or special events. Must have the manual dexterity to operate equipment with or without accommodation and to lift up to 15 pounds regularly. The University of Maryland is a non-smoking, drug free, weapon free campus. Minimum Qualifications Education: A Bachelor's Degree in Restaurant Management, Business, or a related field. Prince George's County Food Service Sanitation Management Certification. TIPS (or equivalent) Alcoholic Beverage Management Certification. Experience: Seven (7) years of management experience in a large multi-service platform food service facility, at least 3 of which were in a senior role. Knowledge, Skills, and Abilities: Five Star commitment to Guest Services and the proven ability to provide hospitality that regularly exceeds guest expectations and instills a guest service work ethic in subordinate staff. Outstanding ability to work collaboratively with diverse stakeholders, including faculty, staff, students, and coworkers from a variety of ethnicities, cultures, and socio-economic backgrounds. Outstanding interpersonal skills, the ability to build consensus, and outstanding leadership skills. Strong knowledge of the principles and procedures of high volume food service operations and of restaurant and food service trends. Outstanding guest service, hospitality, and oral and written communication skills. Ability to lead and motivate a diverse work team with a range of skills at multiple locations. Skill and knowledge of food production and service, ordering food, beverages and supplies inventory control, food safety and cost controls, through knowledge of Department, University, State and Federal HR policies, procedures and laws. Ability to operate a variety of computers and use food production inventory, and HR software. Thorough knowledge of budgeting, financial statements and the principles of staff scheduling, cost control and inventory control. Basic knowledge of the principals of food production, cooking and preparation; of food and food service marketing, of food products and menu development; of foodservice environmental best practices; ability to read, interpret and implement long and short term planning in response to data.

Physical Demands Work takes place in an office environment. Minimum Qualifications ● A Master's degree (or higher) in higher education or related field; ● Minimum of four years of experience in a post-secondary institutional setting, specifically in student conduct administration; preference is given to candidates with direct experience in academic integrity or administration of an honor code.

Physical Demands This is primarily an office position, but travel throughout the state to attend meetings and events is expected. This position frequently presents information through vocal and written communication. The ability to express or exchange ideas vocally is important. Visual acuity is required for preparing and analyzing written or computer data and presentations. There are times when extensive viewing a computer terminal and reading is required as part of the position duties. Minimum Qualifications Education: An earned doctorate degree and must be able to be tenured in a department as a Professor or tenured Extension as a Principal Agent. At least one graduate degree, preferably a doctorate, must be in Family and Consumer Sciences, Public Health, Nutrition, Sociology, Education, Community Development, Program Evaluation or another related field. Experience: Demonstrated leadership experience, preferably land-grant systems or comparable organizations with significant recognition within a field of specialization. Knowledge, Skills and Abilities: Outstanding record of research-based Extension/community-engaged programming. A demonstrated understanding of the Land Grant mission. Evidence in successful grant and contract acquisition and management for interdisciplinary approaches. Excellent scholarly work, as evidenced by peer-reviewed publications. Demonstrated ability to contribute to the UME's Diversity, Equity, Inclusion, and Respect strategic plan. Evidence of leadership, teamwork, collaboration, excellence in human relationship skills, and excellent written and oral communication skills. Evidence of capacity to build UME Diversity, Equity, Inclusion, and Respect capacity through Extension program model. This position is subject to a Criminal History Record Check and a University of Maryland Background check. Employment is contingent upon successful completion and clearance of the Criminal History Record Check.

Physical Demands Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and small carry parcels, packages and other items, to walk short distances, and drive a vehicle to deliver and pick up materials. Minimum Qualifications Education (include licenses, certification, etc.): Bachelors degree Experience: Minimum of six years of progressively responsible experience working in an administrative office. Knowledge, Skills, and Abilities: Excellent verbal and written communication skills. Excellent proofreading and editing skills. A high level of technological proficiency in general computer applications. Ability to oversee and prioritize various projects with competing deadlines. Ability to develop and edit policy language. Ability to manage and mentor staff and work in a team environment. Ability to work in a confidential environment with a high level of diplomacy with campus constituents and administrators at all levels. Ability to develop and maintain effective working relationships. Ability to think strategically and develop creative solutions to complex situations.

Physical Demands Sedentary work. Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Minimum Qualifications BA/BS degree required -Minimum of 6-8 years work experience -Experience working in higher education administration -Proven ability to interact with all levels of the university community: students, staff, faculty, and senior staff -Proven organizational skills and ability to manage multiple projects -Strong attention to detail; ability to work efficiently and produce quality results High level of proficiency in Microsoft Word, Excel, and Powerpoint -Proven ability to accurately manage student data Strong customer service values; positive and helpful attitude in all professional situations -Demonstrated judgement and understanding of confidential requirements -Ability to work independently as well as in a team. -Strong written and verbal communication skills with the ability to communicate in a courteous, tactful and concise manner -Experience balancing the needs of a large customer base in a time-intensive environment -Familiarity with SIS , SAS , Salesforce and UMD campus systems -Familiarity with Graduate School, UMD Financial Services and UMD Financial Aid policies -Ability and willingness to work extended hours as required -Ability to work occasionally as needed during evening and weekends -Ability to travel 5-10%

Physical Demands Must be capable of working in temperature extremes and environments that are uncomfortable and that present potential health risks if appropriate protections are not utilized. Must pass an annual physical examination to utilize protective equipment, including respiratory protection. Must be capable of lifting equipment and materials up to twenty pounds. Will be required to occasionally work off-hours and be subject to on-call capacity to respond to and investigate incidents occurring at the University or affecting University personnel. Minimum Qualifications Education: Bachelor's degree from an accredited college or university. Experience: Ten years of broad-based professional biosafety experience. Five years supervising professional staff. Knowledge, Skills, and Abilities: Proficiency with Microsoft Office Suite including Word, Excel, and PowerPoint. Proven working knowledge of biosafety principles, policies, and procedures including NIH , USDA , and CDC guidelines. Thorough knowledge and skill in applying and interpreting applicable local, state, and federal regulations and related standards and guidelines. Excellent written, verbal, group presentation, and interpersonal communication skills with a wide variety of individuals from the research and support community. Successful candidates must also meet security clearance requirements of the Federal Select Agents and Toxins regulation and be able to pass a physical examination to allow for emergency response and wearing of respiratory protection and other personal protective equipment ( PPE ).

Physical Demands Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and carry small parcels, packages and other items, and to walk short distances. Minimum Qualifications Education Bachelor's degree Experience 4-6 years experience in international education Experience advising study abroad students Experience with study abroad program administration Experience advocating for diversity, equity, and inclusion Knowledge, skills, and abilities Knowledge of study abroad programming and practices Knowledge of the principles and practices in academic and study abroad advising Excellent communication, organizational, and cross-cultural skills Demonstrated ability to work independently and as part of a team in a fast-paced environment Ability to lead and/or supervise staff Ability to handle multiple/competing priorities and provide excellent outcomes within required time frames

Job Description SummaryOrganization Statement: The University of Maryland (College Park) Department of Geographical Sciences is among the world's leading academic units dedicated towards tackling society's most pressing concerns. Our internationally renowned experts bring satellite data processing and geospatial technologies to the forefront of scientific discovery. Through our research and teaching, our faculty, staff, and students advance cutting-edge solutions for climate change, biodiversity, wildfire, food security, global health, sustainability, and poverty. Research partners include NASA, The National Science Foundation, NOAA, World Resources Institute, and other sponsors. Geographical Sciences promotes growth in individuals and a healthy work-life balance within a collaborative culture and truly values and is always seeking ways to enhance work-life balance. The Department of Geographical Sciences based at the University of Maryland College Park is currently seeking to hire a full-time Assistant Director of Administrative Services. The ideal candidate will possess strong organizational skills, a strategic mindset, and a commitment to enhancing operational processes within the Administrative Services department. The Department of Geographical Science administrative office is responsible for management of approximately 189 accounts as well as ~250 full and part time staff and faculty. The Administrative staff of the office support a wide range of tasks, including financial/accounting, operational, administrative/personnel, and procurement actions. The Assistant Director of Administrative Services will be responsible for managing aspects of the business services of the Department. This includes payroll activities, human resources, procurement, reimbursements, travel, and sponsored research administration. Physical demands Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. This position is required to have the ability to move freely about the campus to attend meetings multiple times a week. This includes the offsite location for the department. Applications should include a CV, a cover letter, and provide the names, addresses, and email addresses of three references. The University of Maryland is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Preferences: • Master's Degree. • Experience with UMD administrative systems, including Workday, Concur, and Priority BA software. • Sponsored research experience.Minimum QualificationsEducation: Bachelor's degree from an accredited college or university. Experience: Seven (7) years of professional experience managing business operations. Two (2) years of experience supervising or managing professional staff. Knowledge of administrative policies and procedures, and federal, state, and other applicable related laws, rules, regulations, and ordinances. Skill in oral and written communication. Skill in the use of Microsoft Office products. Ability to develop and administer new policies and procedures. Ability to interpret and apply policies, procedures, regulations, and laws.Additional Job Details Required Application Materials Applications should include a Resume/CV, a cover letter, and provide the names, addresses, and email addresses of three references. Best Consideration Date: December 5, 2025 Open Until Filled: Yes Job RisksNot Applicable to This PositionFinancial Disclosure RequiredYes For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website. DepartmentBSOS-GeographyWorker Sub-Type Staff RegularSalary Range$84,696.00 - $101,635.20Benefits Summary For more information on Regular Exempt benefits, select this link. Background Checks Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed. Employment Eligibility The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment. EEO Statement The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University's Equal Employment Opportunity Statement of Policy. Title IX Non-Discrimination NoticeResources Learn how military skills translate to civilian opportunities with O*Net Online Search Firm Managed Recruitment There are some positions that are not advertised on this career site as the search is being managed by a Search Firm. Please visit the link below to see these available opportunities: Search Firm Managed Vacancies

Physical Demands Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must be able to maneuver around the campus to attend meetings and drop off or pick up items from other entities on campus. Must be able to lift at least 10 lbs. Move tables and set up for events. Will also need to work occasional weekends/nights. Minimum Qualifications Education: A bachelor's degree and at least five years of experience in higher education student services is required. Knowledge, Skills and Abilities: Excellent oral and written communication skills. Highly organized, detailed, attentive, and very efficient. Self-motivated and a problem solver. Strong customer service, maturity, good judgment, and one who can work independently as well as in a team environment. Possess enthusiasm and a positive approach to work, with the ability to work well with faculty, staff and students. Ability to build rapport with students, and a commitment to their educational development. Ability to handle sensitive and confidential matters with discretion and tact.

Physical Demands Must be able to lift up to 30 pounds. Must be able to stand on feet for moderate amount of time in occasional situations. Minimum Qualifications Education: Bachelor's degree. Experience: 2 years' experience in student leadership development and/or advising of student organizations or co-curricular activities. Experience in developing and coordinating student organizations and activities especially desirable. Knowledge, Skills, and Abilities: Excellent interpersonal skills and dependability are a must for this high-visibility, high-energy position.

Physical Demands The Assistant Director is required to drive to various appointments in the Baltimore/Washington corridor, run program-related errands, lift or move boxes up to 25 pounds. No unusual physical activity is required. Some evening and weekend hours are required. Minimum Qualifications Education and Experience: Bachelor's degree and eight years of experience OR Masters degree and six years of experience in the following areas: Academic advising, counseling, student activities, admissions, and/or student affairs; Direct service to underrepresented college students (preferably in a higher education environment) and a keen understanding of challenges facing first-generation/low-income college-bound students and knowledge of effective interventions; Managing and motivating students and professional/student staff; Planning and implementing successful student affairs, academic affairs, or diversity, equity, and inclusion programming. Knowledge, Skills, and Abilities: Ability to initiative and work independently; Demonstrated ability to think strategically and plan for the long-term success of a department or organization; Effectively delegation skills; Strong problem-solving skills; Expertise in project/program management and assessment; Strong verbal interpersonal, organizational, and leadership skills; Proficient in Microsoft Office Suite;

Job Description SummaryOrganization's Summary Statement: Under the general supervision of the Director of Student Financial Aid, the Assistant Director of Financial Aid Compliance will have primary responsibility for evaluating, developing, and maintaining office policies and procedures to ensure they align with federal, state, and institutional rules and regulations, as well as industry best practices. The Assistant Director will maintain current and thorough knowledge of all Federal Title IV, Maryland Higher Education Commission, and institutional policies and procedures, and will be responsible for providing training to the Office of Student Financial Aid staff to ensure consistent and wide-ranging knowledge across the OSFA team. The Assistant Director will manage student withdrawals and the R2T4 process. With the oversight of the Associate Director of Student Financial Aid, the Assistant Director will develop internal quality control processes to evaluate and monitor the accuracy and timeliness of processing completed by the OSFA team. The Assistant Director will assist with mandatory federal, state, and institutional reporting including, but not limited to, IPEDS, FISAP, and GE/FVT reporting. The Assistant Director will have primary responsibility for coordinating data requests from auditors and will assist the Director with responding to any auditor questions or requests. The Assistant Director will be an active member of professional associations, FSA, and other affinity groups, and will regularly participate in forums, listservs, webinars, and training opportunities provided by these groups. Responsibilities •Coordinate and conduct staff training on continued end changing federal slate, and Institutional regulations: •Review institutional policies and procedures to ensure the University is in compliance with Federal Title IV, state and institutional rules and regulations. •Make policy and procedure recommendations to the Director and update the Policy and Procedure manual as needed. •Provide guidance and oversight of the development and implementation of federally compliant consumer information and ensure all published information meets mandated federal guidelines. •Coordinate the collection of data requests from auditors and assist the Director with responding to auditor questions or requests with the oversight of the Associate Director. Develop and evaluate internal quality control processes to monitor OSFA work for accuracy and timeliness •Process R2T4 for all officially and unofficially withdrawn students. •Develop and maintain an expert-level knowledge of Federal Title IV, state, and institutional financial aid rules and regulations. •Develop and maintain knowledge of UMES financial aid processes and the PeopleSoft student information system. •Assist the Director with mandatory federal, state, and institutional l reporting including but not limited to IPEDS, FISAP, and GE/FVT reporting. •Represent the OSFA in meetings, and committees as assigned by the Director. •Regularly participate in forums, listservs, webinars, and raining opportunities provided by FSA, professional associations, and other affinity groups. •Performs other tasks as requested by the Director or Associate Director. Physical Demands: May require extended periods of sitting at desk. May require lifting up to 25 lbs. Requires communication with a variety of constituents externally and internally. Requires operation of a variety of office Preferences: •Bachelor's degree from an accredited college or university. •Five years of experience working in a financial aid office. •Extensive knowledge of regulations, policies and procedures governing Federal Title IV financial aid programs •Ability to interpret complex financial aid regulations. •Must have the ability to work independently and as a member of a team to accomplish set goals and objectives by established timelines; •Excellent oral and written communication skills •Excellent interpersonal and customer service skills. •Ability to utilize Federal and state electronic data interfaces and web-based services: FPP, COD, SAIG, ED Connect, NSLDS. •Ability to prioritize and balance multiple tasks/projects concurrently and respond to emergency situations effectively. •Expertise with the Microsoft Office suite of applications. •Ability to develop documentation and conduct training for OSFA team members. •Possess proven critical thinking, analytical, and problem-solving skills. •Be a strong team player who fosters a positive, supportive, and collegial office atmosphere. •Must have a student-centered approach to financial aid that aligns regulatory and compliance obligations with the vision, mission, and values of UMES. Master's degree from an accredited college or university preferred. Previous experience working in financial aid compliance including Federal Title IV, state, and institutional financial aid preferred. Experience developing and conducting training sessions and materials. preferred. Previous experience calculating R2T4 refunds preferred. Licenses/ Certifications: N/AMinimum Qualifications Education: Bachelor's degree from an accredited college or university. Experience: Seven (7) years of financial aid administration experience. Two (2) years of experience supervising or managing professional staff. Knowledge of accounting systems, financial reporting, and financial aid administration. Skill in oral and written communication. Skill in the use of Microsoft Office products. Ability to multitask and prioritize assignments. Ability to acquire, apply and expand knowledge of the University's policies and operating details for sponsored programs.Additional Job Details Required Application Materials: Cover letter, resume, and the names of three current professional references including e-mail address, and telephone number. All applicants must apply using the new online application system. Please visit ************************************** to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship. Best Consideration Date: 01/05/2025 Posting Close Date: N/A Open Until Filled: Yes DepartmentUMES-VPSA-Financial Aid Operation) Worker Sub-Type Staff RegularSalary Range$53,940 - $80,000EEO Statement UMES is an EEO/AA employer and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, religion, national origin, marital status, genetic information, or political affiliation. Minorities, women, veterans, and persons with disabilities are encouraged to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship. Diversity Statement The University of Maryland Eastern Shore (UMES) is an equal access, equal opportunity institution fully committed to diversity in education and employment. All students, employees, and the campus community at UMES are valued, respected, and have the opportunity to receive an equitable experience in an inclusive, welcoming environment of openness and appreciation. Title IX Statement It is the policy of the University of Maryland Eastern Shore (UMES) to comply with Title IX of the Education Amendments of 1972, which prohibits discrimination (including sexual harassment and sexual violence) based on sex in the University's educational programs and activities. Title IX also prohibits retaliation for asserting or otherwise participating in claims of sex discriminations or harassment.

Physical Demands Ability to lift ten lbs. Desk and computer work, some light carrying of program materials. Travel within the Metro DC area for face to face client and prospective learner meetings, probability of quarterly travel outside of the local area for conferences and client meetings. Minimum Qualifications Education: BA/BS degree required. Experience: A minimum of 5 years of work experience, including client service, project management, budget, and proposal management experience. Knowledge, Skills, and Abilities: Excellent written and oral skills; Strong client service values and a high level of enthusiasm in dealing with internal and external clients; Proven ability to make effective use of time, plan, and coordinate multiple projects, while still paying close attention to detail; Ability to work independently as well as in a team; Customer service oriented who displays good judgment and strong organizational skills; Proficient in current word processing, email, spreadsheet, and presentation software; Willingness and ability to learn proprietary software and audiovisual equipment; Willingness to take on duties outside of specific job functions to serve the needs of the School; Ability and willingness to work evenings and weekends, travel within the Metro DC area and travel to conferences and client outreach meetings on a quarterly basis.

Organization's Summary Statement: Under the general supervision of the Director of Student Financial Aid, the Assistant Director of Financial Aid Compliance will have primary responsibility for evaluating, developing, and maintaining office policies and procedures to ensure they align with federal, state, and institutional rules and regulations, as well as industry best practices. The Assistant Director will maintain current and thorough knowledge of all Federal Title IV, Maryland Higher Education Commission, and institutional policies and procedures, and will be responsible for providing training to the Office of Student Financial Aid staff to ensure consistent and wide-ranging knowledge across the OSFA team. The Assistant Director will manage student withdrawals and the R2T4 process. With the oversight of the Associate Director of Student Financial Aid, the Assistant Director will develop internal quality control processes to evaluate and monitor the accuracy and timeliness of processing completed by the OSFA team. The Assistant Director will assist with mandatory federal, state, and institutional reporting including, but not limited to, IPEDS, FISAP, and GE/FVT reporting. The Assistant Director will have primary responsibility for coordinating data requests from auditors and will assist the Director with responding to any auditor questions or requests. The Assistant Director will be an active member of professional associations, FSA, and other affinity groups, and will regularly participate in forums, listservs, webinars, and training opportunities provided by these groups. Responsibilities * Coordinate and conduct staff training on continued end changing federal slate, and Institutional regulations: * Review institutional policies and procedures to ensure the University is in compliance with Federal Title IV, state and institutional rules and regulations. * Make policy and procedure recommendations to the Director and update the Policy and Procedure manual as needed. * Provide guidance and oversight of the development and implementation of federally compliant consumer information and ensure all published information meets mandated federal guidelines. * Coordinate the collection of data requests from auditors and assist the Director with responding to auditor questions or requests with the oversight of the Associate Director. Develop and evaluate internal quality control processes to monitor OSFA work for accuracy and timeliness * Process R2T4 for all officially and unofficially withdrawn students. * Develop and maintain an expert-level knowledge of Federal Title IV, state, and institutional financial aid rules and regulations. * Develop and maintain knowledge of UMES financial aid processes and the PeopleSoft student information system. * Assist the Director with mandatory federal, state, and institutional l reporting including but not limited to IPEDS, FISAP, and GE/FVT reporting. * Represent the OSFA in meetings, and committees as assigned by the Director. * Regularly participate in forums, listservs, webinars, and raining opportunities provided by FSA, professional associations, and other affinity groups. * Performs other tasks as requested by the Director or Associate Director. Physical Demands: May require extended periods of sitting at desk. May require lifting up to 25 lbs. Requires communication with a variety of constituents externally and internally. Requires operation of a variety of office Preferences: * Bachelor's degree from an accredited college or university. * Five years of experience working in a financial aid office. * Extensive knowledge of regulations, policies and procedures governing Federal Title IV financial aid programs * Ability to interpret complex financial aid regulations. * Must have the ability to work independently and as a member of a team to accomplish set goals and objectives by established timelines; * Excellent oral and written communication skills * Excellent interpersonal and customer service skills. * Ability to utilize Federal and state electronic data interfaces and web-based services: FPP, COD, SAIG, ED Connect, NSLDS. * Ability to prioritize and balance multiple tasks/projects concurrently and respond to emergency situations effectively. * Expertise with the Microsoft Office suite of applications. * Ability to develop documentation and conduct training for OSFA team members. * Possess proven critical thinking, analytical, and problem-solving skills. * Be a strong team player who fosters a positive, supportive, and collegial office atmosphere. * Must have a student-centered approach to financial aid that aligns regulatory and compliance obligations with the vision, mission, and values of UMES. Master's degree from an accredited college or university preferred. Previous experience working in financial aid compliance including Federal Title IV, state, and institutional financial aid preferred. Experience developing and conducting training sessions and materials. preferred. Previous experience calculating R2T4 refunds preferred. Licenses/ Certifications: N/A Minimum Qualifications Education: Bachelor's degree from an accredited college or university. Experience: Seven (7) years of financial aid administration experience. Two (2) years of experience supervising or managing professional staff. Knowledge of accounting systems, financial reporting, and financial aid administration. Skill in oral and written communication. Skill in the use of Microsoft Office products. Ability to multitask and prioritize assignments. Ability to acquire, apply and expand knowledge of the University's policies and operating details for sponsored programs. Additional Job Details Required Application Materials: Cover letter, resume, and the names of three current professional references including e-mail address, and telephone number. All applicants must apply using the new online application system. Please visit ************************************** to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship. Best Consideration Date: 01/05/2025 Posting Close Date: N/A Open Until Filled: Yes Department UMES-VPSA-Financial Aid Operation) Worker Sub-Type Staff Regular Salary Range $53,940 - $80,000 EEO Statement UMES is an EEO/AA employer and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, religion, national origin, marital status, genetic information, or political affiliation. Minorities, women, veterans, and persons with disabilities are encouraged to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship. Diversity Statement The University of Maryland Eastern Shore (UMES) is an equal access, equal opportunity institution fully committed to diversity in education and employment. All students, employees, and the campus community at UMES are valued, respected, and have the opportunity to receive an equitable experience in an inclusive, welcoming environment of openness and appreciation. Title IX Statement It is the policy of the University of Maryland Eastern Shore (UMES) to comply with Title IX of the Education Amendments of 1972, which prohibits discrimination (including sexual harassment and sexual violence) based on sex in the University's educational programs and activities. Title IX also prohibits retaliation for asserting or otherwise participating in claims of sex discriminations or harassment.