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Unloader skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical unloader skills. We ranked the top skills for unloaders based on the percentage of resumes they appeared on. For example, 24.2% of unloader resumes contained pallets as a skill. Continue reading to find out what skills an unloader needs to be successful in the workplace.

15 unloader skills for your resume and career

1. Pallets

Here's how unloaders use pallets:

Unloaded trucks of goods to be organized and placed on pallets and carts to be sent to correct trailer for loading
Unloaded trucks, cleaned floors, scanned items, put items on pallets and loaded them onto trucks.

2. Work Ethic

Here's how unloaders use work ethic:

Promote positive attitude and work ethic to my team.
String work ethic pay was base on production.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how unloaders use customer service:

Inventory Management System Associate- Backroom/warehouse environment, team unloading of freight from warehouse, stocking and customer service
Provided excellent customer service to customers to ensure a happy and satisfied shopping experience.

4. Electric Pallet Jack

Here's how unloaders use electric pallet jack:

Operated heavy machinery required to complete customer orders including electric pallet jack and forklift.
Unload frozen/dairy truck with electric pallet jack, to be pulled to the correct cooler or freezer using manual pallet jack.

5. Tractor Trailer

Here's how unloaders use tractor trailer:

Unloaded tractor trailers and general warehouse work
Dock worker unloading furniture from tractor trailers daily, counting and sorting periodically to insure all the orders had arrived correctly.

6. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how unloaders use safety procedures:

Practiced safety procedures following company guidelines and regulations.
Followed company policies concerning safety procedures and guidelines.

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7. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how unloaders use sales floor:

Unloaded merchandise from the trucks, separated in on to pallets for each department, brought it to the sales floor.
Worked inside a warehouse with a team that unloaded products from delivery trucks and transferred items to the sales floor.

8. Materials Handling

Here's how unloaders use materials handling:

Operated manual materials handling equipment (carts, ladders, dollies.)
Utilized manual and powered materials handling equipment and the computer system within the distribution center.

9. Unload Trailers

Here's how unloaders use unload trailers:

Lift equipment and other heavy equipment used to effectively unload trailers.
Unload trailers delivering product to grocery and general merchandise.

10. Unload Trucks

Unload trucks is an activity that is undertaken to remove items that have been carried on a truck. It could be raw materials, work-in-stock or finished products. Unloading a truck may require people and some equipment that may help unload items that are too heavy or dangerous for humans to handle.

Here's how unloaders use unload trucks:

Unload trucks, process and stock merchandise, secure overstock in proper departments, utilize hand scanner for merchandise placement and pricing
Filled customer orders for computers, load and unload trucks, used a pallet jack, transfer information in the computer.

11. Safety Rules

Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.

Here's how unloaders use safety rules:

Follow safety rules and maintain good housekeeping to keep a safe work environment.
Adhere to all company safety rules and requirements

12. Unload Pallets

Here's how unloaders use unload pallets:

Worked as a team to efficiently unload pallets in a safe and clean manner.
Use pallet jack to unload pallets and forklift to assist breaking down of pallets.

13. Groceries

Here's how unloaders use groceries:

Prepared groceries for stores across Springfield and Joplin by building pallets for shipment in a timely and organized manner
Loaded mail freight into trucks, off-loaded storage units, stock groceries in stores

14. General Merchandise

General Merchandise refers to various products and goods found in stores. This may include food products, smaller equipment for cars like air fresheners, and souvenirs such as magnets, bumper stickers, or hats. Many stores sell a variety of products like this, including gas stations, grocery stores, and occasionally department stores.

Here's how unloaders use general merchandise:

Unloaded grocery and general merchandise trucks while assisting customers.
Unload general merchandise from the truck of that day, and help with the unloading of the dairy trucks when needed.

15. Rail Cars

Rail Cars, also called railroad cars, are large containers set on a railway and pulled by a locomotive. Rail cars are frequently used for shipping large quantities of product or material, such as metal, chemicals, or livestock; however, a rail car may also transport people such as a subway system. A locomotive often pulls numerous cars that attach to each other, which then form a train.

Here's how unloaders use rail cars:

Open auto-freight rail cars, prepare the rail cars for unload, bay the vehicles in the lot following procedures.
Unloaded hopper/belly, end dump trailers, belt fed trailers and rail cars.

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What skills help Unloaders find jobs?

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List of unloader skills to add to your resume

The most important skills for an unloader resume and required skills for an unloader to have include:

Pallets
Work Ethic
Customer Service
Electric Pallet Jack
Tractor Trailer
Safety Procedures
Sales Floor
Materials Handling
Unload Trailers
Unload Trucks
Safety Rules
Unload Pallets
Groceries
General Merchandise
Rail Cars

RF
Safety Standards
Stock Shelves
Load Trucks
Semi Trailers
Unload Freight
Manual Labor
Safety Regulations
Semi Trucks
Back Room
Inventory Control
Delivery Truck
Conveyor Belts
Assembly Line
Computer System

Safety Guidelines
Freight Trucks
Stack Pallets
Quantity Verification
Hand Trucks
Delivery Vehicle
Production Sheets
Stock Merchandise
Restack Product
Unload Merchandise
Process Freight
Pre-Shift Checks
Unload Packages

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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