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Unum jobs in Chattanooga, TN

- 69 jobs
  • Corporate Communications Manager

    Unum 4.4company rating

    Unum job in Chattanooga, TN

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:This position is responsible for directing communications strategies to achieve stated business objectives. The incumbent works proactively with key business partners to identify communications needs and develop strategies to meet them. The incumbent must deliver high-quality writing and creative concepts based on sound communications objectives and marketing principles, define scope and manage projects. He or she also collaborates with business partners and colleagues to optimize use of communications vehicles such as the public and producer web sites, newsletters, etc. to ensure consistent company-wide messages. This role also manages outside resources as required.Principal Duties and Responsibilities Direct communications strategies to achieve stated business objectives. Work proactively to develop strong, effective relationships with key home office business partners. Deliver high-quality writing and creative concepts based on sound communications principles. Ensure consistent company-wide messages that comply with corporate image and branding, graphic, and corporate style guidelines. Establish creative direction, define scope and manage projects that utilize technology as appropriate (existing and/or exploring new technological solutions). Collaborate with colleagues across communication departments to optimize use of communications vehicles such as the electronic publications, websites, newsletters and social media. Manage budget and outside resources as required. Edit and provide feedback to other writers. Assist with crisis communications as needed and serve as primary back-up to Director of Corporate Communications May perform other duties as needed Job Specifications College degree in journalism, communications, English or a related field. Minimum 5 to 8 years professional communications experience. Excellent writing and editing skills, including speechwriting/presentation development and experience with a broad range of print and electronic vehicles. Strong strategic planning ability. Demonstrated project management experience. Strong verbal communication skills and presentation skills. Ability to partner effectively with all levels of employees, including senior management. Ability to handle multiple projects simultaneously and work within tight deadlines. Significant corporate business communications experience. Experience with social media tools and strategies. Innovative and proactive mindset, flexibility and resourcefulness. Ability to handle sensitive information with discretion. Leverage AI tools and technologies to effectively develop communication content, optimize messaging, and inform strategic communications planning. #LI-KC1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $75,500.00-$142,700.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $75.5k-142.7k yearly Auto-Apply 9d ago
  • Sr. Investment Officer Commercial Mortgage Loans

    UNUM 4.4company rating

    UNUM job in Chattanooga, TN

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** General Summary This position is responsible for production of commercial mortgage loan investments, including origination and underwriting, on a national basis with specific coverage territories as agreed upon with the VP. The incumbent will work closely with legal and other team members, both in terms of underwriting new transactions and monitoring transactions within their portfolio in conjunction with the asset management function. There are no direct reports associated with this position at present, but from time to time this role might include one or more direct reports in the form of a more junior level loan officer and/or analyst; as such, this position could entail helping to train, develop, and mentor such individual(s). **Principal Duties and Responsibilities** + Generate, analyze, negotiate, structure, and commit commercial mortgage loans + Conduct detailed analysis and underwriting of potential mortgage transactions, specifically including underwriting of the real estate, income/expense stream, borrowing entity, and regional economic and market indicators. + Negotiate pricing to adequately cover the risk, while maximizing the spread + Develop and maintain deep network of correspondents and brokers. + Develop and maintain in-depth understanding of real estate market conditions, financial markets and trends as they relate to commercial mortgage loans. + Contribute information and analysis to aid portfolio timing and strategy relative to commercial mortgage investments. + Work with team members to assure data integrity in system on new deals + Prepare written analysis of proposed investments for review with management and present to Private Asset Committee. + Work with internal and external legal counsel on the structure of proposed and committed transactions, terms of loan documents and closing requirements. + Perform regional asset management for existing investments, including inspections, evaluations and review of risk ratings. + Work with AVP and team to monitor and manage loan portfolio and make recommendations with respect to modifications or amendment requests. **Job Specifications** + BA in business, real estate, finance, economics, or related field required. Advanced degree or certification in related field, such as MBA, CFA, CPA, or JD preferred + 10 years minimum work experience in commercial mortgage lending; solid knowledge of real estate finance, valuation and credit analysis, as well as real estate documentation + Computer skills, including Word, Excel; ability to learn new software + Strong negotiation skills + Ability to work independently within a team-oriented environment + Ability to travel regularly to meet with borrowers and review real estate + Solid written and verbal communication skills \#LI-AF1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $109,100.00-$224,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $109.1k-224k yearly 40d ago
  • Senior Administrative Assistant

    Unum 4.4company rating

    Unum job in Chattanooga, TN

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:Provides high-level administrative support by conducting research, preparing statistical reports, handling information requests, proactively provide support and partnership to manager and performing routine administrative services for manager and staff. May also coordinate, train and mentor other administrative staff. Principal Duties and Responsibilities: Proactively manages their managers' time, travel, and expenses. Understands what is going on in the organization in order to anticipate needs. May also support the same for manager's direct reports. Act as liaison/represent manager with the Board, customers and others. Manages internal and external communications from and through the manager's office. Provide data and information in preparation for meetings and to keep manager apprised of business issues. May require assembling reports containing data from several sources as well as taking concepts and creating exhibits that include research and analysis for a variety of presentations to internal and external audiences. Manage special projects as assigned, could include: coordinating projects, status updates, coordinating communications, as well as SharePoint/database management. Partner with manager on preparation of annual budget planning and preparation with ongoing tracking and forecasting review, and research of issues/discrepancies. Reach out to appropriate individuals to gather information that explains variances and issues. Make recommendations for resolution of issues. May authorize payments for various expenses for department. Provides support to manager at performance management, compensation and talent planning. Manage confidential information and know when and what to provide to direct reports. Understand timeline and ensure the manager is well prepared. Serves as a resource for manager's direct reports to ensure resolution of issues and effective, efficient use of managers' time. This includes screening of phone calls, voicemail, correspondence, and other materials and requests directed to the manager's attention. Performs other duties as assigned. Job Specifications High school diploma or Associates/Bachelor's degree 6+ years of administrative assistant experience Demonstrates in-depth PC skills (Word, Excel, Power Point, and Outlook) and an overall aptitude for technology and internet research skills Excellent written/verbal communication skills and ability to clearly articulate information Ability to develop strong partnerships with all levels of internal management and staff, as well as outside customers and vendors Strong customer service skills that exhibit the highest ethical standards at all times Excellent organizational skills and ability to multi-task and handle conflicting/competing priorities with a strong attention to detail High level of interpersonal skills to handle sensitive and confidential situations with diplomacy and tact Strong presentation and analytical ability to gather data in an organized and efficient manner and produce reports or presentations Demonstrate strong judgment, problem solving and decision-making skills with the ability to juggle multiple and shifting priorities Demonstrated project management abilities #LI-AF1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $45,600.00-$86,200.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $26k-39k yearly est. Auto-Apply 15d ago
  • Underwriting Consultant

    Unum 4.4company rating

    Unum job in Chattanooga, TN

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:The Underwriting Consultant will demonstrate expert risk evaluation, selection and retention of profitable business within assigned authority limits. This also requires a strong ability to partner with Company sales teams, brokers and all internal partners. This role may also assist with the training, technical development and mentoring of other underwriters. Additionally, the incumbent will lead and influence others in the organization to support change and drive profitable results. Principal Duties and Responsibilities Consult with sales and service partners to provide the products and plan options that best meet the needs of our customers. Evaluate and select risk to ensure the profitable acquisition of new cases and the continued profitable retention of in force cases. Conduct high quality risk assessments on all cases to assure business guidelines, target profit and metrics are met. Identify and analyze risk trends, making recommendations for addressing these Contribute to the development of policies and procedures in support of product development initiatives. Demonstrate a mastery of the Company's product portfolio, the sales, implementation, and enrollment processes, and market place influences Deliver dependable, accurate, and timely service while maintaining relationships with internal and external partners Act as a technical resource for junior underwriters and provide developmental feedback on case level decisions within the context of a mentoring relationship Act as a mentor and coach, providing input to management regarding mentee performance Job Specifications Bachelors degree or equivalent, relevant business experience Demonstrated, consistent proficiency at Senior Underwriter level Mastery of product provisions, plan designs, pricing and contractual benefits Excellent technical expertise in risk selection Demonstrated strong understanding of top-line and bottom-line objectives Exhibit complete understanding of sales/distribution process and market trends Strong mentoring and coaching skills Strong creative problem solving skills Strong critical thinking/analytical reasoning skills Excellent communication skills, both verbal and written Strong organizational skills and ability to handle multiple priorities Highly skilled in persuasiveness and negotiation Demonstrated ability to work both independently and in a team environment Exhibit a strong commitment to quality and personal ownership of results #LI-JQ1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $63,500.00-$120,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $63.5k-120k yearly Auto-Apply 9d ago
  • Aide PCS - Elk Valley Health Services

    Unitedhealth Group 4.6company rating

    Cleveland, TN job

    Explore opportunities with Elk Valley Health Services, LLC, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of **Caring. Connecting. Growing together.** As the Home and Community Bases Services Aide, you will provide support, assistance with personal hygiene and household functions for an individual to be able to remain in their own home. **Primary Responsibilities:** + Provide personal care and assist with daily living activities such as bathing, grooming, dressing, ambulation, and medication reminders + Support household tasks, meal preparation, and accompany clients to appointments or errands as needed + Monitor and document client condition, vital signs, and incidents; maintain confidentiality and use EVV system + Ensure a safe environment, operate medical equipment properly, and respond promptly to client needs You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Current driver's license, vehicle insurance, and reliable transportation or access to public transit + Current CPR certification + Ability to work flexible hours + Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client **State-Specific Requirements (remove as applicable)** + TN: 75 hours of training including 16 clinical hours within first 3 months; qualified for basic services **Preferred Qualifications:** + 6 months+ of home care experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
    $14-24.2 hourly 6d ago
  • Broker Compensation Representative

    Unum 4.4company rating

    Unum job in Chattanooga, TN

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:This is commonly the first level of a four-level career path. This advanced front-line service professional role is accountable for service execution of complex compensation tasks as well as critical customer relationship management. This is the point of contact for broker commissions and regulatory and compliance inquiries, which directly influence broker relations with the Company. Resolution of complex inquiries will require advanced critical thinking skills and knowledge across all products, services, and platforms. This role will provide highly responsive service to brokers and field/home office partners to achieve common goals/objectives including enriching broker relationships and servicing new and existing business. Services provided will cover any broker inquiry type for every line of Unum business (contracting through payment of commissions). Communication will be facilitated through different mediums (telephone, email, written correspondence). The incumbent will retain ownership of coordinating communication back to the customer or broker until the issue is resolved. Principal Duties and Responsibilities Engage in education to continually deepen a broad knowledge base of regulatory and compliance requirements and broker compensation programs across all lines of business Responses to inquiries could include, but are not limited to, the below. Resolution will be reached independently. Researching and resolving broker compensation issues Broker licensing, appointing, and contracting requirements Regulatory and compliance guidelines Will partner with other business areas to reach specific case resolution and prevent future service issues. This individual will play a key role in owning regional or office level relationships with Unum sales teams. Educate internal and external partners on Broker Compensation practices to equip them with the tools needed for future inquiries. Provide clear, concise, and timely communications back to your customers and/or internal partners Serve as a designated resource to provide the highest quality of service for select brokers as well as key internal partners Anticipate and deliver on the broker/customer's needs. Utilize critical thinking to analyze the root cause of an issue and attain full resolution. Help identify and drive change initiatives to improve workflows and enhance customer service. Provide support to the leadership team on high profile customers and escalated issues Collaborate towards meeting team goals that impact the success of departmental objectives May perform other duties as assigned, including special projects/initiatives Job Specifications Bachelor's degree preferred or equivalent, relevant experience required Customer service professional with experience required Strong understanding of the marketplace, value of brokers, and challenges of plan administrators Proven success in demonstrating creative problem solving by being a strategic/forward thinker, as well as operating as a consultative partner. Ability to examine and make effective decisions with minimal support Develop, and strengthen relationships with brokers, field/home office partners, and plan administrators while exemplifying the highest degree of professionalism Operate and deliver high quality results in a fast paced and multifaceted service environment with a sense of urgency Strong interpersonal, conflict resolution, and reasoning skills. Strong written/verbal communication skills Interacts effectively at all levels of the organization, adjusting communications for the intended audience. Proven ability to work and thrive under pressure, managing a complex and high workload while simultaneously changing direction based on modification of business priorities Identify and actively contribute to the implementation of continuous improvement opportunities, resulting in improved processes, efficiencies, and overall service Displays consistency in accuracy, speed, and quality of work May be required to support extended hours of coverage Technical proficiency with the Microsoft Office Suite #LI-JQ1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $40,000.00-$75,600.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $40k-75.6k yearly Auto-Apply 2d ago
  • College Intern - BAS-ITC CyS 2026

    Unum Group 4.4company rating

    Unum Group job in Chattanooga, TN

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:Unum BAS-IT CyS 2026 Cohort This internship offers students a hands-on opportunity to support enterprise cybersecurity initiatives across global information security organization. This role is ideal for students pursuing degrees in cybersecurity, computer science, or related fields who are eager to gain real-world experience in protecting digital assets and learning from seasoned professionals in a fast-paced, collaborative environment. Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $28k-33k yearly est. Auto-Apply 34d ago
  • Director, Compensation Programs

    Unum Group 4.4company rating

    Unum Group job in Chattanooga, TN

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:The Dir, Compensation Programs is responsible for the design, development, and management of our global compensation structure to include base, incentive, and recognition elements. This position will lead the transformation of our global compensation framework to enable career growth for employees, workforce management efficiency and our strategic business initiatives. They will use advanced analytics and predictive modeling to create compelling strategic insights that fuel the work. This role will require a candidate that has deep subject matter expertise, a strong ability to partner and build relationships, strong analytical capabilities, and creativity to drive successful and effective programs. Principal Duties and Responsibilities Develop, design, and administer compensation programs that are internally equitable, market competitive, and compliant while supporting overall business objectives. Manage the global career framework, aligning and supporting career enablement for employees and workforce planning for leaders. Complete complex analytics and predictive modeling to formulate clear and insightful strategic compensation program recommendations that are market aligned and position Unum as an employer of choice. Partner closely with HR Business Partners and Senior Leadership Team to develop compensation initiatives that align, drive, and amplify Unum group's strategic business and workforce goals. Design and oversee our annual compensation review process, including our annual incentive programs. Lead, coach, and develop a collaborative compensation team using a consultative approach Partner with our People Delivery Group to automate processes, dashboards and digitally enabled compensation processes that help drive decision making for leaders Build and maintain strong relationships with internal stakeholders, external consultants, and vendors to improve programs, ensure competitiveness and optimize our portfolio. Partner with internal teams to develop and manage meaningful dashboards that help leaders manage and execute on their workforce management strategies. Maintain current knowledge of external compensation practices and trends including applicable legal regulations Job Specifications Bachelor's degree preferred Minimum of 7-10 years' experience in the development and management of global compensation programs preferred Certified Compensation Consultant (CCP) designation is desired Demonstrated ability to translate global business strategies directly into actionable compensation work Demonstrated ability to assess business issues and develop effective solutions Ability to create strong partnerships and work effectively at all levels Strong influencing skills; Strong written and oral communication skills Flexibility to work well under pressure while managing multiple priorities and tight deadlines Strong math and statistical ability Proficient with technology including HRIS, excel, PowerPoint and external vendor compensation solutions #LI-AF1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,900.00-$169,900.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $89.9k-169.9k yearly Auto-Apply 60d+ ago
  • Senior Software Engineer (Ruby on Rails & React)

    Unum 4.4company rating

    Unum job in Chattanooga, TN

    Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. General Summary:Unum is hiring a Senior Full Stack Software Engineer! As a key member of our Agile team, you'll drive the design, development, and delivery of innovative, cloud-based solutions that align with enterprise architecture standards. You'll collaborate with Technical Product Owners, Principal Engineers, and business architects to create scalable, high-quality applications. In this role, you'll work on our Leave Logic product using Ruby on Rails, React, JavaScript, and AWS services, with expertise in PostgreSQL, RDS, EC2, and ElasticSearch. Beyond building exceptional solutions, you'll mentor engineers and help shape the future of our technology and talent. Job Specifications Bachelors of Computer Science is preferred, or equivalent relevant business experience Passionate about delivering solutions that excite and delight our customers; holds self to high standards of delivery 6+ years' experience in software development and delivery track record in a range or roles in a scrum environment Experience with Ruby On Rails, React, (Java Script, AWS, PostgreSQL, RDS, EC2, Elastic Search) is required. Clearly demonstrates analytical ability and critical thinking skills Takes a logical, analytical approach to problem solving and pays close attention to detail Skilled in Agile development/methodologies Self motivated and results oriented; able to motivate others Takes an innovative approach to problem solving Demonstrates excellent oral and written communication skills; experience leading groups of people through discussions, technical or otherwise Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization. Strong experience of test driven development (TDD) and unit testing, leveraging automation toolsets Strong experience in continuous integration Principal Duties and Responsibilities Leads the design, development, implementation, and maintenance of new and existing features for applications within a business area. Provides technical leadership and direction for EPIC feature delivery. Ensures application solutions meet agreed quality attributes (e.g., performance, fault tolerance, security, scalability). Designs, codes, configures, tests, maintains, and documents software deliverables using established standards and tools. Collaborates with Principal Software Engineers and architects on coding standards, processes, tooling, and frameworks. Completes design of application components aligned with reference architecture. Actively seeks cloud-based, buy-over-build solutions. Ensures product backlog includes appropriate technical stories and participates in prioritization. Mentors Software Engineers and Associate Software Engineers. Owns application solution quality from design through deployment and operations; contributes to software standards. Communicates and collaborates with key stakeholders to ensure successful feature delivery. Maintains technical understanding of third-party/cloud solutions and their implementation. Evaluates technical impacts and coordinates implementation of new product releases. Participates in sizing, estimation, code reviews, and sprint retrospectives; promotes continuous improvement. Focuses on delivering business value and priorities. Ensures quality of features through manual and automated testing and continuous integration. Designs solutions aligned with company architecture and standards; participates in proof-of-concept and prototyping. Collaborates with Business Analysts to clarify requirements and ensure technical feasibility. Works with UX designers to translate designs into efficient solutions. Partners with Test Engineers to meet definition of done and ensure smooth transition through production stages. Contributes to team innovation by suggesting improvements and evaluating new processes/technologies. Supports transition of features to production, ensuring performance, stability, and compliance with release standards. May serve as Scrum Master for an agile team. Automates testing to industry standards for high-quality delivery and efficient regression. Keeps ALM tools updated; participates in daily standups to report progress and impediments. Maintains customer-centric mindset, ensuring solutions enhance user experience. #LI-TO1 ~IN1 #LI-MULTI Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,400.00-$183,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $89.4k-183.5k yearly Auto-Apply 33d ago
  • Clinical Consultant- Benefit Operations

    UNUM 4.4company rating

    UNUM job in Chattanooga, TN

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** The clinical consultant is responsible for reviewing, analyzing and interpreting medical information. Works collaboratively with claims professionals, on-site physicians and other resources in multiple settings to assess medical information and determine appropriate next action steps. Collaborates with healthcare providers to clarify functional capacity, recovery expectations, treatment plans and initiate return to work plans where appropriate. Delivers exceptional service in every interaction, taking full accountability for a positive experience. **Principal Duties and Responsibilities** + Application of medical knowledge through assessment and synthesis of claim file information and ability to offer balanced conclusions + Ability to concisely communicate (written and verbally) complex medical issues in a fast-paced, multidisciplinary team work environment + Collaboration with internal resources to determine which pertinent medical documentation is needed to accurately assess file direction + Collaboration with external resources to establish partnerships, discuss treatment plans, and clarify functional capacity and assess file direction + Provides coaching of non-medical staff to increase medical knowledge + Operates with a sense of urgency and flexibility to meet the needs of a rapidly changing environment, while meeting performance standards set for quality and quantity of work + Displays capacity and thirst for learning and developing broad business and leadership skills; openness to diverse ideas & experiences and has self-awareness re: strengths and areas of development. + Required to maintain professional certifications, stays abreast of new trends in the medical field and completes other required educational activities **Job Specifications** + Associate Degree in Nursing and active RN License is required but BS degree strongly preferred + 3+ years clinical experience preferred + Proven ability to work in a fast-paced, team environment ~IN1 \#LI-CC1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $53,300.00-$100,700.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $53.3k-100.7k yearly 29d ago
  • Unum Scholar Intern - Chattanooga, TN

    Unum 4.4company rating

    Unum job in Chattanooga, TN

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:This is a year-round, paid internship position responsible for completing assigned work items in a timely manner and ensuring high quality service to business partners. While we welcome candidates with a range of experiences, most of our opportunities focus on general business functions such as operations, strategy, project management, and stakeholder engagement. If you're energized by solving business problems, driving outcomes, and collaborating across teams, you'll likely thrive here. •Gain real world experience working for the leader in the supplemental insurance and disability-based employee benefits marketplace and in a professional office setting. •Earn year-round competitive income while working part-time. •Learn about various departmental and corporate functions. •Network with business partners and leaders, participate in social events with other interns. •Earn college credit for your internship (faculty/hiring manager pre-approvals are required). Principal Duties and Responsibilities Provide high quality transactional support to business areas with a keen focus on productivity, accuracy and customer service. Develop effective partnerships and work effectively with various areas as required. Operate as a team player which includes backing up peers, constructively addressing conflict and giving/receiving feedback. Must strictly adhere to privacy guidelines. May perform other duties as assigned or as opportunities arise. Job Specifications Must be enrolled and actively taking classes in an accredited 4 year college degree program or in an MBA program. Prefer satisfactory completion of 2 years of college course work. Required GPA of 3.0 in major or overall GPA of 3.0. Demonstrated openness to mastering new tasks and work processes. Solid critical thinking and analytical skills. Must be comfortable in a culture of coaching, ongoing feedback and career development. Display team oriented skills. Must be proficient in MS Word and Excel software applications. Strong ability to work independently and be self directed on project or tasked-based work. Strong time management skills, ability to prioritize and function in a FIFO, high production, deadline driven environment. Strong Customer Service focus. Requires flexibility in schedule so as to meet our customer expectations. Solid communication skills both oral and written. All interns must complete a satisfactory background check in order to be hired. Intern must be available to work at least 15 hours consistently during regular business hours Monday - Friday 8am to 5pm. May work up to 40 hours per week during school vacations/breaks based on business needs regular business hours Monday - Friday 8am to 5pm. Minimum 9 months commitment to internship program #LI-SC12 #LI-Hybrid ~IN2 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $33,200.00-$52,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $33.2k-52k yearly Auto-Apply 60d+ ago
  • Leave and Disability Claims Roles - 2026

    Unum 4.4company rating

    Unum job in Chattanooga, TN

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary: Summary Minimum starting hourly rate is $22.12- $24.04 Training start date: Jan 2026 We are looking for candidates to fill various roles related to managing leave requests and disability claims. When you apply, you'll be considered for positions such as Integrated Paid Leave Specialist, STD Benefits Specialist Trainee, Associate Leave Specialist, Eligibility Specialist and Associate Life Event Specialist. Your placement will depend on your qualifications and role availability. These positions help ensure that our company complies with leave laws and policies while providing top-notch service to our customers. Each of these roles comes with a comprehensive training program, ensuring you gain all the knowledge and expertise needed. These roles are perfect for those who have strong analytical skills, like to learn, and want to help the working world thrive. Join us to make a meaningful impact and grow your career. This is a main campus based position, applicants will work in the Chattanooga, TN or Portland, ME office 3-5 days a week in office required. Principal Duties and Responsibilities Handle leave, short-term disability (STD), or paid leave claims efficiently and accurately. Determine if employees are eligible for different types of leave, such as FMLA, PFML, and corporate-paid plans. Have an advanced understanding of compliance and regulations and use this to make fair decisions about eligibility and benefits. Create necessary communications to comply with federal, state, and company leave policies. Review medical certifications and other documents, consulting with internal teams as needed. Stay updated on changes in leave laws and industry practices. Maintain good relationships with employer contacts, HR administrators, and employees. Answer questions and resolve issues for employees and employers promptly. Work with other departments to ensure smooth operations. Meet standards for accuracy, quality, and service in managing claims and leaves. Provide excellent customer service by processing claims promptly and addressing inquiries quickly. Job Specifications A 4-year degree or relevant experience is preferred. Experience in medical, disability claims, or leave management is a plus. Strong decision-making, analytical, and problem-solving abilities. Ability to use independent judgment and think critically in making decisions. Excellent interpersonal and communication skills (phone, email, and written). Proficiency with Windows and basic computer skills (Word, Excel, Access). Detail-oriented with strong organizational skills. Ability to perform in a fast-paced environment while managing multiple tasks and priorities Ability to make fair decisions quickly and efficiently. Self-motivated and able to work independently and as part of a team. ~IN2 #LI-MP1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $36k-62.4k yearly Auto-Apply 15d ago
  • Aide PCS - Elk Valley Health Services

    Unitedhealth Group Inc. 4.6company rating

    Cleveland, TN job

    Explore opportunities with Elk Valley Health Services, LLC, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Home and Community Bases Services Aide, you will provide support, assistance with personal hygiene and household functions for an individual to be able to remain in their own home. Primary Responsibilities: * Provide personal care and assist with daily living activities such as bathing, grooming, dressing, ambulation, and medication reminders * Support household tasks, meal preparation, and accompany clients to appointments or errands as needed * Monitor and document client condition, vital signs, and incidents; maintain confidentiality and use EVV system * Ensure a safe environment, operate medical equipment properly, and respond promptly to client needs You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Current driver's license, vehicle insurance, and reliable transportation or access to public transit * Current CPR certification * Ability to work flexible hours * Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client State-Specific Requirements (remove as applicable) * TN: 75 hours of training including 16 clinical hours within first 3 months; qualified for basic services Preferred Qualifications: * 6 months+ of home care experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
    $14-24.2 hourly 6d ago
  • Principal Solutions Engineer (Salesforce & Enterprise Platforms)

    UNUM 4.4company rating

    UNUM job in Chattanooga, TN

    Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. **General Summary:** We are seeking a highly motivated Principal Solutions Engineer to join our team of Solution Architects. In this strategic and cross-functional role, you will lead the design and delivery of scalable, high-impact solutions across Salesforce and other enterprise platforms. You will play a key role in shaping technical strategy, guiding engineering practices, and ensuring that our solutions align with business goals and deliver exceptional user experiences. **Job Specifications** + Bachelor's degree in related field or equivalent experience + 10+ years of experience in enterprise software development, including significant experience with Salesforce. + 4+ years in a technical leadership or solution architecture role, with proven success designing complex, multi-system environments. Technical Skills + Strong expertise in Salesforce technologies including Apex, Lightning Web Components, Visualforce, and Salesforce APIs (REST/SOAP). + Experience designing and integrating solutions across multiple platforms, including public cloud services and on-premises systems. + Familiarity with CI/CD pipelines, version control (e.g., Git), and DevOps practices. + Proficiency in data modeling, security design, and performance optimization across large datasets and complex environments. + Experience with ETL processes, data migration, and managing multi-system integrations. Preferred Qualifications + Salesforce Certified Technical Architect (CTA) + Salesforce Certified Application Architect or System Architect + Salesforce Certified Platform Developer II + Certifications in other enterprise platforms or cloud technologies (e.g., AWS, Azure, MuleSoft) are a plus **Primary Responsibilities** + Solution Architecture: Design and oversee end-to-end solution architectures across Salesforce and other enterprise systems, translating business requirements into scalable, secure, and maintainable technical designs. + Technical Leadership: Provide thought leadership and mentorship to engineering teams, establish best practices for development, integration, and deployment across platforms. + Cross-functional Collaboration: Partner with Product, Business, and Engineering teams to ensure cohesive and aligned solution delivery across systems. + Project Oversight: Lead solution delivery from planning through deployment, ensuring quality, scope, and timelines are met. + Platform Strategy & Innovation: Drive continuous improvement by identifying optimization opportunities, recommending new tools and technologies, and fostering innovation across platforms. \#LI-AD1 \#LI-Multi ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $109,100.00-$224,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $109.1k-224k yearly 29d ago
  • DTO Talent Acquisition Manager

    Unum 4.4company rating

    Unum job in Chattanooga, TN

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:This position is responsible for a team of employees that handle management of multi-incumbent and single-incumbent job requisitions and hiring needs for assigned business functions. This individual is responsible for developing the technical talent acquisition, judgment, consultative and decision-making skills of the staffing professionals that report to this position and has accountability for the account management of the assigned business function(s) the team will support. In addition to overseeing the team's performance and development needs, this position has responsibility for achieving a high level of internal and external customer satisfaction while ensuring hiring practices and procedures follow legal standards and Unum's commitment to our employees. Principal Duties and Responsibilities Partner with leadership and HRBPs on workforce plans that support the entire talent strategy, future talent needs of the business, including understanding key roles, retention, growth initiatives, and succession planning impacts. Execute innovative recruiting and sourcing strategies and processes aligned with business needs that maximize quality, speed, efficiency, mitigate unconscious bias and generate inclusive and diverse candidate pools. Partner with the Inclusion and Diversity team to build strategic and maintain relationships with educators, professional organizations, institutions, and non-profits that deliver robust pipelines of candidates from underrepresented and underserved communities for all roles at all levels. Leadership of a diverse team, including all aspects of people management, selection, training, resource capacity, job design and performance management that creates a high-performance operating environment. Ensures quality, audit, and control standards through the development of effective standards, policies, education and creative training programs for direct reports and broader talent acquisition team. May develop workflow and/or identify and implement new technology solutions to meet specialized needs of the assigned business function(s). Manages internal and external customer expectations through project planning and partnering efforts throughout the corporation. Manages talent acquisition relationship with assigned business function(s), developing deep understanding of ongoing talent needs and resulting implications to talent acquisition to provide expertise and recommended solutions. Serve as Subject Matter Expert for Workday Recruiting, testing new release functionality, developing, and delivering training to new hires and broad talent acquisition team. Provides leadership and direction to project teams who are involved with projects specific to talent acquisition and communicates project strategies and status to all impacted parties. Meets challenges head-on by the efficient and timely development, identification, and implementation of new strategies, solutions, and opportunities to acquire great talent. Coordinates training, staffing and system changes as dictated by project plans. Ensure hiring strategies and sources provide equal employment opportunity to drive an inclusive and diverse workforce, creating a competitive advantage. Manage EEO and AAP reporting requirements for Talent Acquisition team in partnership with Inclusion and Diversity team. May perform other duties as assigned. Job Specifications Associate degree required. Bachelor's degree preferred. 5+ years of talent acquisition or broad HR functional experience required. 2+ years of proven success leading a corporate talent acquisition or HR team preferred. Proven ability to make sound business decisions and deliver results Demonstrated experience in motivation, team building and collaboration Strong interpersonal, communication and negotiation skills - both written and verbal Strong project management, leadership, and organization skills Demonstrated success in influencing with and without authority #LI-SH1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $75,500.00-$142,700.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $75.5k-142.7k yearly Auto-Apply 41d ago
  • Business Intern (Summer 2026)

    Unum Group 4.4company rating

    Unum Group job in Chattanooga, TN

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:Are you ready to learn and grow while making a positive difference in peoples' lives? If so, Unum's summer internship program may be for you! This internship allows you to be part of providing 36 million workers and families with financial protection benefits, all while shaping your career. This 10-week ‘intern immersion' has many different departments including: Finance, Communications, Human Resources, and Underwriting just to name a few! As one of our interns you'll enhance your business acumen, gain meaningful professional experience and acquire deep insight into the insurance industry. After orientation and on-boarding, you'll join one of our business areas, where you will be assigned meaningful, challenging project work, that has immediate impact on our business. You'll work on collaborative projects, while also owning individual work that will push you to learn and grow as a professional. Our interns participate in weekly workshops where they learn about professional development skills and how we do business. They participate in cross functional business case challenges with other interns, to solve for real business needs, which culminates with an end-of-summer presentation to key business leaders. Interns selected are usually hired into the summer internship program and then placed with a specific corporate function team in early spring. We are looking for individuals to bring their curiosity and individuality. In return we provide professional skill development and hands-on experience that contributes to your personal and professional growth. Program Highlights Work for the leader in the disability-based employee benefits marketplace and in a professional, corporate setting Contribute to meaningful project work that leaves a lasting impact on the business Participate in a cross-functional business case challenges with other interns to solve real business needs Attend weekly professional development and information sessions, while learning about departmental functions and enhancing your professional skills Gain exposure to networking opportunities with senior leader across our enterprise locations Take part in social events, have fun and build your network with other interns Participate in community service activities, by supporting organizations that make our communities stronger, advocate for greater access to the benefits that strengthen our societies and families, protect the environment around us, and invest in our workplace culture Join an Employee Network and work with the Office of Inclusion & Diversity to help advance Unum's inclusion journey and represent the full spectrum of what makes us unique Earn college credit (School/Program Manager pre-approvals are required) Top summer interns may be considered for full-time roles within corporate functional areas. Housing is not provided, however Unum offers a lump-sum bonus to help with costs and guidance on housing opportunities used by interns in the past. Past Corporate Business Interns Projects: Built a growth and risk operations reporting structure for process improvement initiatives Performed ROI calculations related to sales support investments including offers and compensation incentives Provided competitor intelligence around available claims reporting for insurance and service products Created new hire training and on-boarding processes to help build curriculum for small batch hiring Identified employee engagement opportunities with corporate social responsibility nonprofit partners while working alongside communications to develop plans and written content Past Corporate Business Intern Full-Time Job Placements: Leadership Rotational Programs Financial Analyst Auditor Underwriter Program Timeline: Starts in early June 2026 and lasts 10-12 weeks Locations: Chattanooga, TN Portland, ME Columbia, SC Baton Rouge, LA Qualifications Candidate must be currently enrolled in an accredited college degree program or be a Spring 2026 graduate 3.0 GPA Demonstrated leadership abilities and on-campus involvement Strong analytical and critical thinking skills Demonstrated ability to think both strategically and tactically Proficiency in MS Word and Excel software applications Ability to work independently and be self-directed on project work Excellent communication skills Available to work 40 hours per week during regular business hours and adhere to Unum's hybrid work policy Thank you for your interest in Unum! After applying you will receive an email confirmation that your application has been received. Please note that we will not be reviewing applications until October 2025 for our summer internships. #LI-SC12 #LI-Hybrid ~IN2 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $29k-33k yearly est. Auto-Apply 4d ago
  • Hospice LMSW - PRN

    Unitedhealth Group 4.6company rating

    Calhoun, GA job

    Explore opportunities with Heartlite Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of **Caring. Connecting. Growing together.** As the Medical Social Worker, provides medical social services under the direction of a physician and Interdisciplinary Group to assist in the understanding of significant social and emotional factors related to the patient's health status and in development of coping mechanisms. **Primary Responsibilities:** + Assists the patient, significant others, physician and health care team staff to understand significant personal, emotional, environmental and social factors related to the patient's health status on an as needed basis + Contributes as a health care team member to the development of a comprehensive, integrated Plan of Care for patients on a daily basis + Instructs health care team members on community resources available to assist patients on a as needed basis + Able to function as Bereavement Coordinator and supervise the provision of bereavement services reflective of patient / family if needed. Establishes a Plan of care that addresses bereavement needs with clear delineation of services to be provided You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Master's Degree from a school of Social Work accredited by the Council of Social Work + Current CPR certification + Licensed Social Worker in the state of residence + Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation + 1+ years of social work experience in a health care setting **Preferred Qualifications:** + Bereavement Coordination experience + Experience with establishing a plan of care for bereavement needs Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. \#LHCJobs _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
    $33k-49k yearly est. 4d ago
  • Registered Nurse Case Manager - Hospice

    Unitedhealth Group 4.6company rating

    Calhoun, GA job

    Explore opportunities with Heartlite Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of **Caring. Connecting. Growing together.** As the Registered Nurse Case Manager, you will assume full nursing responsibility for the delivery of the Plan of Care for each hospice patient. Continuously evaluating personal and professional performance and making necessary changes to increase productivity and quality of care delivered. You'll also develop the patient's Plan of care in collaboration with other professionals and implement treatment strategies based on scientific nursing theory that promotes physical, psychosocial, emotional, and spiritual well-being. Familiar with the concepts and needs of patients/families who are facing death and dying. **Primary Responsibilities:** + Makes the initial nursing evaluation in determining eligibility for hospice services during visit within forty-eight (48) hours of referral + Identifies the patient's/family's physical, psychosocial, and environmental needs and re-assesses as needed, no less than every fifteen (15) days + Initiates and coordinates the plan of care + Documents problems, appropriate goals, interventions, and patient/family response to hospice care + Collaborates with the patient/family, attending physician and other members of the IDG in providing patient and family care daily + Instructs and supervises the patient/family in self-care techniques when appropriate + Maintains accurate and relevant clinical notes regarding the patient's condition You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Current and unrestricted RN licensure in the state of practice + 1+ years of clinical experience + Current CPR Certification + Current driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation + Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client **Preferred Qualifications:** + Able to work independently + Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. \#LHCJobs _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
    $58.8k-105k yearly 2d ago
  • Bilingual Customer Benefit Advisor I

    Unum 4.4company rating

    Unum job in Chattanooga, TN

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:Minimum starting hourly rate is $22.00 The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers. To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures. In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center. Principal Duties and Responsibilities Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions. Meet or exceed company goals and metrics to guarantee the best experience for customers. Be open and motivated by feedback and guidance to be at your best for customers. Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism. Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday. Reliable attendance in accordance with contact center attendance guidelines. Successfully complete all required training and associated support periods. Ability to obtain information from multiple systems and relay to customers in a seamless manner. Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency. Utilize resources and tools to accurately respond to customer inquiries. Demonstrate a passion for the values outlined in value statements. May perform other duties as assigned. Job Specifications 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area. Highschool diploma or GED required. Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks. A passion for helping customers and exceeding their expectations with high integrity. Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages. Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish. Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need. Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors. Familiarity with Microsoft applications such as Outlook, Word, and Excel. Intellectual curiosity and a desire to continually learn and grow. An excellent work ethic and ability to adapt and work successfully in a continually changing environment. Dependability - being available when needed by teammates and customers. Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face. Must meet attendance requirements and in office expectations when applicable. ~IN3 #LI-LM2022 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $36k-62.4k yearly Auto-Apply 30d ago
  • Director, IT Delivery

    UNUM 4.4company rating

    UNUM job in Chattanooga, TN

    Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. **General Summary:** The Delivery Director plays a critical leadership role within Unum's Grow organization, overseeing the successful delivery of complex, multi-year initiatives that directly support the creation, enhancement, and modernization of Unum's product portfolio. This leader is responsible for shaping delivery strategy, ensuring disciplined execution, and driving alignment. You will partner closely with business stakeholders to ensure that related product workflows are delivered with consistency, clarity, and high quality. Beyond overseeing delivery, the Director will anticipate risks, remove impediments, and ensure that teams operate with the structure, transparency, and accountability required for high-visibility work. This includes guiding prioritization conversations, validating resource needs, reinforcing Agile delivery practices, and ensuring that teams stay focused on delivering measurable outcomes. This role is ideal for a seasoned leader who thrives in a dynamic Agile environment, is comfortable navigating ambiguity, and can champion change across multiple teams. You will foster a culture of collaboration, continuous improvement, and operational excellence, ensuring that teams not only have what they need to execute successfully, but are also motivated, aligned, and equipped to support the long-term goals of the Grow portfolio. **Job Specifications:** + Proven experience as a people manager, ideally overseeing multiple teams, with a demonstrated ability to mentor and develop emerging leaders. + Strong background in IT with a track record of leading complex, multi-year initiatives in fast-paced, matrixed environments. + Demonstrated success driving transformation, process improvements, and organizational change. + Strong understanding of Agile/Lean leadership principles and the ability to apply them across teams. + Excellent communication, stakeholder management, and presentation skills, with the ability to influence, build trust, and articulate a clear vision for change. + Strategic and critical thinking capability, supported by strong planning and execution discipline. + Bachelor's degree in computer science (preferred) or equivalent technical experience. + 8+ years of experience in an IT-related field or equivalent relevant work experience. + Proven ability to deliver high-visibility programs with tight timelines, complex dependencies, and significant cross-functional coordination. + Ability to apply broad business and technology insights, including internal and external trends, to support effective implementation of IT plans. + Leadership style that promotes accountability, resilience, innovation, and a sustainable pace while empowering teams to take smart risks and think creatively. **Principal Duties & Responsibilities:** + Lead the delivery of large, complex initiatives that support Unum's product development lifecycle + Oversee Delivery teams, including contractor resources. + Ensure teams have clear priorities, appropriate staffing, and disciplined processes to meet quality and timeline commitments. + Proactively identify and remove delivery blockers, ensuring teams have the support and resources needed to succeed. + Provide hands-on coaching and development + Build delivery capability by modeling strong execution, planning, and stakeholder management practices. + Foster a collaborative, accountable team culture focused on outcomes and continuous improvement. + Champion change across the Grow organization by improving delivery processes, team routines, and cross-team collaboration. + Assess tools, processes, and support structures, recommending enhancements to strengthen execution. + Promote transparency, predictability, and proactive risk management to reinforce delivery discipline. \#LI-TS1 ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $109,100.00-$224,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $109.1k-224k yearly 6d ago

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