When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
*All the benefits listed above are subject to the terms of their individual Plans
.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:Reporting to the AVP Facilities Operations & Safety, this position provides oversight for Facilities Operations & Safety administrative support functions for US locations as assigned. This role is responsible for multiple software support applications, utility payment oversight, coordinating with internal and external business partners, and will work closely with all aspects of the organization.
Principal Duties and Responsibilities
Administer and maintain ServiceNow CMMS system, coordinating with internal and external business partners on SLAs related to assigned work orders and their completion.
Communicate with stakeholders on status of work orders, including potential delays. Step in to troubleshoot and expedite when needed.
Collect and analyze work order service feedback from stakeholders on a regular basis and report satisfaction compliance.
Collaborate with internal ServiceNow support partners to identify and action updates and performance improvements on a regular basis.
Ensure parts and supply inventory are accurate and maintained in the system.
Owns process for internal asset reporting and tracking via appropriate system software.
Coordinate with outsourced 3rd party facilities management partners to validate data.
Responsible for inputs into long range financial planning by monitoring useful life of assets
Review and manage Workday procedures by submitting and approving financial requests, ensuring compliance for contingent workers, and overseeing onboarding and offboarding activities.
Take responsibility for tracking progress, resolving issues, and maintaining accurate records throughout each process.
Coordinate with Digital Transformation Office team to manage equipment distribution and collection with contingent workers.
Review and provide data to support internal and external sustainability business partner reporting on a quarterly basis.
Ensure accuracy of goods and services received, buying parts/supplies, fuel consumption reporting, and waste and recycling provider data.
Ownership responsibility for utility billing and payment process with 3rd party energy management partners to ensure utility invoices are reviewed for accuracy, approved, and paid in a timely manner.
Accountable for identifying and quickly resolving any payment discrepancies and contract compliance of 3rd party energy management
Coordinate with Procurement and Sourcing partners to ensure project requests and purchase orders are processed in a timely manner.
Partner with Real Estate & Workplace Services Business Planning Manager to support tracking and accuracy of budget performance, expense commitments, capital and expense forecasting, and fixed asset management.
Identify, research, and propose solutions to process inefficiencies.
May perform other duties as assigned.
Job Specifications
Degree in an area of study relevant to this position or comparable experience with minimum of 2-5 years of experience.
Proven history of creating efficiencies and continuous improvement in business processes.
Broad experience with financial reporting, budget management, purchase order management.
Knowledge of asset management reporting tools, sustainability compliance reporting, data validation processes.
Experience ServiceNow CMMS and Workday systems a plus.
Comprehensive interpersonal skills, including the ability to establish collaborative relationships and clearly communicate.
Responsibilities may require after-hour or weekend work, in support of projects or emergencies, including travel approximately 10% of the time.
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$63,500.00-$120,000.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$63.5k-120k yearly Auto-Apply 2d ago
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Client Experience Representative I
Unum Group 4.4
Unum Group job in Chattanooga, TN
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
*All the benefits listed above are subject to the terms of their individual Plans
.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:Minimum starting hourly rate is $24.04 per hour.
Position start date is March 16th, 2026.
This advanced front-line service professional role is accountable for in force service execution, customer relationship management, and service. This is the first point of contact for all in force service-related inquiries that will directly influence/drive future business while representing a key component in the successful implementation of the growth strategy.
Developing strong credibility through exceptional execution of service responsiveness will require critical thinking skills and seamless delivery of an extremely complex, broad-range, expansive knowledge and expertise across multiple products, services, and platforms of the integrated service model.
This role will provide highly responsive service to plan administrators, brokers and field partners working in close partnership with internal business partners to achieve common goals/objectives up to and including enhance broker relationships, influence persistency, and new business opportunities. Service will range throughout multiple lines of business relative to any inquiry and communication will be facilitated through different mediums (telephone, email, chat, written correspondence).
Principal Duties and Responsibilities
Engage in education to continually retain deep/broad knowledge of voluntary benefits and group administration to respond to any type of inquiry leveraging a multitude of systems/workflows.
Ability to attain and retain specific subject matter expertise as may be requested for designated service support.
Meet individual goals with a continuous focus on team results.
Provide mentor/coaching/training support to team members and other partner areas
Make discretionary/exception decisions based on record, case, and circumstance.
Be a strong advocate for the adoption of digital tools (MyUnum, Colonial Life for Clients Portal, etc.) for clients, agents and brokers through education and sharing the value to improve adoption, utilization, and overall customer satisfaction.
Develop, strengthen, and build deep relationships with plan administrators, brokers, home, and field office partners while exemplifying a high degree of professionalism.
Serve as a dedicated resource to provide service support for select broker, agent and/or plan administrator partners, as primary priority within role, as needed.
Offer/promote capabilities by aligning customer needs with the target offering; provide clear, concise communications involving persuasion, negotiation and/or education always driving toward customer self-sufficiency. Comfort with outbound educational call outreach.
Anticipate and represent the needs/expectations of plan administrators/brokers. Have the foresight to utilize knowledge/skills to adjust service as expectations evolve in the service model and/or custom-base modifications and digital assets.
Achieve high customer satisfaction of ongoing administration processes.
Research, evaluate and respond to service issues. Reliance on advanced problem-solving skills, exceptional communication skills, strong product/risk knowledge and process expertise.
Partner with field through escalation of growth and/or at-risk indicators.
Reflect a sense of customer intimacy - know who the customer is, what products they have with us and what their recent interaction history includes. Utilize this customer knowledge to proactively educate and influence clients, agents, and brokers on digital assets.
Establish strong partnerships with relevant partner areas (e.g., Integrated Client Services, Benefits, Colonial Life Billing and other customer service or administration roles).
Help identify and support change initiatives to improve workflow, enhance customer service and reduce operating costs.
Recognize trends and root causes; create solutions to prevent future occurrences. Act as an advocate for the field offices by surfacing trends/sales barriers/service model breakdowns to appropriate partners.
May perform other duties as assigned including special projects/initiatives.
Job Specifications
Bachelor's degree preferred or equivalent
Experienced customer service professional with 3+ years required
Solid understanding of the marketplace - value of brokers, agents, and clients and challenges of plan administrators
Demonstrated critical thinking practices and strategic/forward thinker
Strong ability to examine and make decisions (often unique and individualized) with a great deal of discretion and draw own conclusions
Operate with urgency in a real-time service and multifaceted environment
Strong interpersonal and negotiation skills and acts with a sense of urgency in responding to internal and external customers
Strong communication skills including written/verbal
Provides leadership to the other team members
Demonstrates strong analytical, critical thinking, and problem-solving skills
Interacts effectively at all levels of the organization on both a strategic and tactical level
Proven ability to work under pressure, managing a complex and fast paced workload while simultaneously changing direction based on modification of business priorities.
Embraces and leads change to improve process, efficiency, and service
Demonstrates consistency in accuracy, speed, and quality of work
Supports extended hours of coverage, including working evening shifts as needed
Note: Remote employees are eligible to apply.
~IN2
#LI-CC1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$40,000.00-$75,600.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$40k-75.6k yearly Auto-Apply 8d ago
Account Engineer, Large Property
Liberty Mutual 4.5
Chattanooga, TN job
Provide an array of property risk engineering services to commercial property underwriters and customers, including technical consultations, on-site property surveys, project specification development, project/plan reviews, and any other service requiring property risk engineering or fire protection expertise.
Identify, evaluate, qualify and quantify risk globally as related to covered perils to influence underwriting decisions and organizational profitability.
Provide risk engineering services and information to track progress and demonstrate the value of doing business with Liberty Mutual.
Serves as the Property Risk Engineering contact with brokers and corporate customer management.
Manages the flow of engineering information between the customer, Risk Engineering Consultant, Broker, Underwriter, and all other interested parties to add value through risk improvement programs and superior customer service.
Provide an array of property Risk Engineering consultative services to Liberty Mutual property underwriters and their customers, including technical consultations, on-site property surveys, project specification development, project/plan reviews, and any other service requiring property risk engineering or fire protection expertise.
Perform desk-top account reviews to Identify, Evaluate, Qualify, and Quantify risk located throughout the world. Then collaborate with Underwriting to improve Risk Selection decisions in order to achieve profitability.
Improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual by Working collaboratively with Underwriting, brokers and customers by assisting in actively acquiring and retaining profitable business, developing customized property risk engineering proposals including list of locations to be surveyed, scope of other technical services and the associated cost of all risk engineering services.
Interface with Liberty Mutual Equipment Breakdown (EB) unit to ensure all EB risk engineering services and pressure vessel jurisdictional services are assigned and completed as necessary for each serviced account.
Develop, implement and monitor customized Special Servicing Instructions (SSI's) to guide the property risk engineering services being provided on specified accounts.
Develop comprehensive Account Reviews for the Underwriter, in accordance with Engineering and Underwriting guidelines, in order to influence positive underwriting decisions and outcomes.
Develop and present comprehensive Engineering Service Stewardship reports which serve as a platform to partner and relationship build with key external stakeholders.
Qualifications
Advanced knowledge, skills and experience in a specialized field, property risk assessment, or property risk analysis.
Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
Bachelor's degree with coursework in math, engineering or related areas (or equivalent) and at least 5 to 7 years of directly related large property or Highly Protected Risk (HPR) experience in property loss prevention or risk engineering.
Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: PE, NFPA-CFPS, UL CRE. Position requires regular travel.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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$62k-80k yearly est. Auto-Apply 9d ago
Project Manager II - Digital Incubator & Applied Analytics
Unum Group 4.4
Unum Group job in Chattanooga, TN
Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.
Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers.
We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.
Unum is changing, and we're excited about what's next. Join us.
**General Summary:**
In this role, you will apply appropriate knowledge, skills, tools, and techniques to manage medium to large AI/ML initiatives within an Innovation-focused organization. Your responsibilities include establishing clear and achievable objectives, planning and directing teams to reach those objectives, balancing competing demands related to quality, scope, timeline, and cost, and adapting to the varying needs and expectations of stakeholders.
You will serve as a subject matter expert in IT project management, with the ability to successfully manage projects without requiring deep subject-matter expertise in the underlying technology. This role also includes mentoring others and contributing to the continuous improvement of project management practices across the organization. You will partner closely with IT Delivery, Product Management, and leadership stakeholders to develop, communicate, and socialize project status reports and outcomes.
**Job Specifications:**
+ Bachelor's degree or equivalent relevant work experience.
+ 4+ years of progressively responsible experience in IT or technical project management.
+ Demonstrated experience managing medium to large initiatives, ideally within AI, ML, data, or innovation-driven environments.
+ Strong knowledge of project management methodologies and the Systems Development Lifecycle (SDLC).
+ Proven ability to manage projects without requiring deep technical subject-matter expertise.
+ Experience partnering with IT Delivery, Product Management, and senior leadership.
+ Strong analytical, problem-solving, and decision-making skills.
+ Excellent communication skills, with the ability to clearly convey complex concepts and tailor messaging to diverse audiences.
+ Ability to influence, mentor, and build strong cross-functional relationships.
+ Proficiency with project management tools and reporting mechanisms.
+ PMP or similar project management certification preferred.
**Principal Duties and Responsibilities:**
+ Lead and manage medium to large AI/ML initiatives within an Innovation-focused organization, applying appropriate project management knowledge, skills, tools, and techniques to drive successful outcomes.
+ Establish clear, achievable project objectives and success measures, balancing competing demands related to scope, quality, timeline, cost, and risk.
+ Plan, direct, and coordinate project activities across cross-functional teams, ensuring alignment with strategic priorities and delivery expectations.
+ Partner closely with IT Delivery, Product Management, and leadership stakeholders to translate ideas into well-defined project plans with clear goals, scope, and milestones.
+ Manage stakeholder expectations by adapting communication and engagement approaches to differing needs, concerns, and levels of technical understanding.
+ Develop, maintain, and socialize project status reports, dashboards, and delivery metrics, ensuring transparency into progress, risks, dependencies, and outcomes.
+ Proactively identify and manage project risks, issues, and dependencies, recommending mitigation strategies to keep initiatives on track.
+ Oversee project quality by ensuring appropriate reviews, approvals, and corrective actions are taken throughout the lifecycle.
+ Ensure all project documentation is complete, current, and appropriately maintained.
**Leadership & Expertise:**
+ Serve as a subject matter expert in IT project management, capable of managing complex initiatives without requiring deep subject-matter expertise in the underlying technology.
+ Mentor and coach less experienced project managers, contributing to the development of project management capabilities across the organization.
+ Promote consistent project management standards, best practices, and continuous improvement of delivery methods.
+ Act as a trusted partner and advisor to stakeholders, providing guidance on delivery approach, trade-offs, and execution strategy.
+ Champion adaptability and change, helping teams navigate ambiguity common in innovation and AI/ML-driven work.
\#LI-TS1
\#LI-MULTI
~IN1
Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$73,300.00-$150,500.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$73.3k-150.5k yearly 1d ago
Associate VB Claims Specialist
Unum Group 4.4
Unum Group job in Chattanooga, TN
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
*All the benefits listed above are subject to the terms of their individual Plans
.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:Minimum starting hourly rate is $22.60
This is an entry level position within the Voluntary Benefits Claims Organization. This position is responsible for the thorough, fair, objective, and timely adjudication of voluntary benefits claims in conjunction with providing technical expertise regarding applicable regulations. This position is responsible for providing excellent customer service and interacts on a regular basis with employees, employers, health care providers and other specialized internal resources.
Incumbents in this role are considered trainees and are assigned a formal mentor for 6-12 months until they are assessed as capable of independent work. Incumbents are primarily responsible for learning and developing the skills, knowledge, and behaviors necessary to successfully adjudicate assigned claims, in accordance with our claims philosophy and policies and procedures.
Incumbent must demonstrate the ability to effectively manage an assigned caseload, exercise discretion and independent judgment, and appropriately render timely claim decisions while demonstrating strong customer service prior to movement to the exempt level claims specialist role.
Principal Duties and Responsibilities:
Maintain organizational service standards on all assigned claims demonstrating success in developing and implementing effective strategies to manage a caseload of varying size and complexity.
Develop an understanding and working knowledge of Voluntary Benefits for Unum and Colonial Life, including products, policies, procedures, and contracts.
Develop an understanding of the applicable contract/policy definitions and relevant provisions, clauses, exclusions, riders, and waivers, as well as regulatory and statutory requirements for claim products administered.
Develop skill set to determine appropriate risk management strategies through analyzing and applying technical and complex contractual knowledge (policies and provisions) to ensure appropriate eligibility requirements, liability decisions, and benefits payee.
Develop problem solving skills by demonstrating analytical and logical thinking resulting in the timely and accurate adjudication of a variety of simple to complex voluntary benefits claims.
Develop a working knowledge of systems needed for claims adjudication.
Provide excellent customer service and independently respond to all inquiries within service guidelines.
Responsible for timely and accurate claims review, initiation and completion of appropriate claim validation activities, and referrals/notifications to other areas (i.e., medical assessments, billing, etc.) as appropriate.
Produce objective, clear documentation and technical rationale for all claim determinations and demonstrate the ability to effectively communicate determinations while ensuring compliance with Voluntary Benefits procedures and all legal requirements including state regulations.
Partner and coordinate file strategies utilizing specialized resources including nurses, physicians, vocational rehabilitation and assessing medical documentation, when appropriate.
Ensure a timely and well communicated transfer process when transitioning integrated claims across lines of business, ensuring a coordinated and continuous claims experience for customers.
Be familiar with specialized workflow requirements and performance standards for any assigned customers.
May perform other duties as assigned.
Job Specifications:
4-year degree preferred or equivalent work experience
Ability to develop Voluntary Benefits product knowledge and apply a best-in-class service experience
Medical background, voluntary benefits claims and/or disability management experience preferred
Possess strong analytical, critical thinking, and problem-solving skills
Ability to exercise independent judgment and discretion in increasingly complex claim adjudication decisions, including initial decision and ongoing medical management.
Able to effectively utilize a broad spectrum of resources, materials, and tools needed to assist with the decision-making process
Strong service and quality orientation.
Ability to interact effectively and professionally with claimants, employers, medical resources, attorneys, accountants, brokers, sales representatives, etc.
Demonstrated ability to operate with a sense of urgency and make balanced decisions with the highest degree of integrity and fairness.
Excellent communication skills, written and verbal
Meets the standards for this position, as defined in the Talent Management framework
~IN3
#LI-LM2022
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$40,000.00-$75,600.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$40k-75.6k yearly Auto-Apply 2d ago
DTO Talent Acquisition Manager
Unum Group 4.4
Unum Group job in Chattanooga, TN
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Performance Based Incentive Plans
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
This position is responsible for a team of employees that handle management of multi-incumbent and single-incumbent job requisitions and hiring needs for assigned business functions. This individual is responsible for developing the technical talent acquisition, judgment, consultative and decision-making skills of the staffing professionals that report to this position and has accountability for the account management of the assigned business function(s) the team will support.
In addition to overseeing the team's performance and development needs, this position has responsibility for achieving a high level of internal and external customer satisfaction while ensuring hiring practices and procedures follow legal standards and Unum's commitment to our employees.
**Principal Duties and Responsibilities**
+ Partner with leadership and HRBPs on workforce plans that support the entire talent strategy, future talent needs of the business, including understanding key roles, retention, growth initiatives, and succession planning impacts.
+ Execute innovative recruiting and sourcing strategies and processes aligned with business needs that maximize quality, speed, efficiency, mitigate unconscious bias and generate inclusive and diverse candidate pools.
+ Partner with the Inclusion and Diversity team to build strategic and maintain relationships with educators, professional organizations, institutions, and non-profits that deliver robust pipelines of candidates from underrepresented and underserved communities for all roles at all levels.
+ Leadership of a diverse team, including all aspects of people management, selection, training, resource capacity, job design and performance management that creates a high-performance operating environment.
+ Ensures quality, audit, and control standards through the development of effective standards, policies, education and creative training programs for direct reports and broader talent acquisition team.
+ May develop workflow and/or identify and implement new technology solutions to meet specialized needs of the assigned business function(s).
+ Manages internal and external customer expectations through project planning and partnering efforts throughout the corporation.
+ Manages talent acquisition relationship with assigned business function(s), developing deep understanding of ongoing talent needs and resulting implications to talent acquisition to provide expertise and recommended solutions.
+ Serve as Subject Matter Expert for Workday Recruiting, testing new release functionality, developing, and delivering training to new hires and broad talent acquisition team.
+ Provides leadership and direction to project teams who are involved with projects specific to talent acquisition and communicates project strategies and status to all impacted parties.
+ Meets challenges head-on by the efficient and timely development, identification, and implementation of new strategies, solutions, and opportunities to acquire great talent.
+ Coordinates training, staffing and system changes as dictated by project plans.
+ Ensure hiring strategies and sources provide equal employment opportunity to drive an inclusive and diverse workforce, creating a competitive advantage. Manage EEO and AAP reporting requirements for Talent Acquisition team in partnership with Inclusion and Diversity team.
+ May perform other duties as assigned.
**Job Specifications**
+ Associate degree required. Bachelor's degree preferred.
+ 5+ years of talent acquisition or broad HR functional experience required.
+ 2+ years of proven success leading a corporate talent acquisition or HR team preferred.
+ Proven ability to make sound business decisions and deliver results
+ Demonstrated experience in motivation, team building and collaboration
+ Strong interpersonal, communication and negotiation skills - both written and verbal
+ Strong project management, leadership, and organization skills
+ Demonstrated success in influencing with and without authority
\#LI-SH1
~IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$75,500.00-$142,700.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$75.5k-142.7k yearly 60d+ ago
Registered Nurse Case Manager - Hospice
Unitedhealth Group Inc. 4.6
LaFayette, GA job
Explore opportunities with Heartlite Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
As the Registered Nurse Case Manager, you will assume full nursing responsibility for the delivery of the Plan of Care for each hospice patient. Continuously evaluating personal and professional performance and making necessary changes to increase productivity and quality of care delivered. You'll also develop the patient's Plan of care in collaboration with other professionals and implement treatment strategies based on scientific nursing theory that promotes physical, psychosocial, emotional, and spiritual well-being. Familiar with the concepts and needs of patients/families who are facing death and dying.
Primary Responsibilities:
* Makes the initial nursing evaluation in determining eligibility for hospice services during visit within forty-eight (48) hours of referral
* Identifies the patient's/family's physical, psychosocial, and environmental needs and re-assesses as needed, no less than every fifteen (15) days
* Initiates and coordinates the plan of care
* Documents problems, appropriate goals, interventions, and patient/family response to hospice care
* Collaborates with the patient/family, attending physician and other members of the IDG in providing patient and family care daily
* Instructs and supervises the patient/family in self-care techniques when appropriate
* Maintains accurate and relevant clinical notes regarding the patient's condition
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* Current and unrestricted RN licensure in the state of practice
* 1+ years of clinical experience
* Current CPR Certification
* Current driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation
* Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client
Preferred Qualifications:
* Able to work independently
* Good communication, writing, and organizational skills
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $78,000 - $90,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
#LHCJobs
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$78k-90k yearly 23d ago
Investment Analyst II - Commercial Mortgage Loans
UNUM Group 4.4
UNUM Group job in Chattanooga, TN
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
* Award-winning culture
* Inclusion and diversity as a priority
* Performance Based Incentive Plans
* Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
* Generous PTO (including paid time to volunteer!)
* Up to 9.5% 401(k) employer contribution
* Mental health support
* Career advancement opportunities
* Student loan repayment options
* Tuition reimbursement
* Flexible work environments
* All the benefits listed above are subject to the terms of their individual Plans.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:
This role supports the production and management of commercial mortgage loan investments. Responsibilities vary by analyst and can include: (a) reviewing loan submission packages, researching/ analyzing market data, and underwriting mortgage loans; (b) preparing loan applications and (c) reviewing and valuing loans in the portfolio. Special projects and/or reporting functions may be assigned.
Principal Duties and Responsibilities
* Review loan submission packages, research and analyze market data, and underwrite mortgage loans.
* Participate in production team meetings.
* Prepare loan applications, monitor collection of fees for rate lock, and input data in to mortgage loan database.
* Financial analysis of monthly and annual property operating statements and borrower financials.
* Special projects as assigned.
* Back up for team members.
* Assist other investment areas with related real estate issues, as needed.
* May perform other duties as assigned.
Job Specifications
* BA or BS in business, finance or related field.
* Minimum 1-3 years commercial real estate/property management experience.
* Computer skills including Word, Excel; ability to learn new software.
* Ability to work independently within a team-oriented environment.
* Solid written and verbal communication skills.
* Independent analysis/decision making ability.
#LI-AF1
~IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$52,000.00-$101,000.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$52k-101k yearly Auto-Apply 6d ago
Data Scientist I
UNUM Group 4.4
UNUM Group job in Chattanooga, TN
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
* Award-winning culture
* Inclusion and diversity as a priority
* Performance Based Incentive Plans
* Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
* Generous PTO (including paid time to volunteer!)
* Up to 9.5% 401(k) employer contribution
* Mental health support
* Career advancement opportunities
* Student loan repayment options
* Tuition reimbursement
* Flexible work environments
* All the benefits listed above are subject to the terms of their individual Plans.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:
This position for a developing data scientist who is excited to transform data into actionable insights and impact the business through his/her work. The role requires increasing technical expertise in the fields of computer programming, applied statistics and data manipulation; and relies on developing business knowledge. The individual will participate in project work primarily within the functional area, with direction and review by manager. The individual is expected to continuously increase business knowledge and take initiative in identifying and executing analytical approaches to support assigned projects.
Job Specifications
* Bachelor's degree in quantitative field is preferred
* 2 years preferred of professional experience or equivalent relevant work experience
* Core Data Science Capabilities: Deep expertise in at least one of the following skillsets preferred, with basic capability in the others:
* Programming & Process automation: Experience using APIs, file I/O, database, and analysis libraries. Understanding of programming in jupyter notebooks and/ or statistical packages. Understanding of process mapping and demonstrated application of scripting languages to automate processes. Exposure to data mining and web scraping.
* Data Visualization: Working knowledge of two or more data visualization tools and proficiency in static data visualization. Basic understanding of dynamic data visualization
* Statistics & Statistical modeling: Solid understanding of statistical inference and regression. Basic understanding of machine learning techniques including random forests and neural nets. Basic understanding of feature selection and extraction which may include analysis of categorical data, multiple comparisons, Central Limit Theorem, bootstrapping, and permutation tests
* Data Extraction, Transformation, and Loading (ETL) skillsets preferred: Expertise in writing complex SQL queries that join multiple tables/databases. Given a business problem, independently explore databases/tables to identify best data sources. Demonstrates ability to troubleshoot complex SQL queries written by others with little guidance.
* Core business capabilities: basic communication skills, exposure to financial services industry, and attention to detail and ability to prioritize while working on multiple projects keeping track of due dates
* Leadership Capabilities: Ability to coach or mentor team members, respond quickly and positively to change, adheres to technical best practices by collaborating with team members to deliver high quality output
* Preferred characteristics: Entrepreneurial self-starter. A thorough, results-oriented problem-solver, and a lifelong learner with voracious curiosity. Basic understanding of their organization.
Principal Duties and Responsibilities
* Design and execute analytical solutions using statistical, optimization, simulation and data mining methods with a focus on delivering actionable insights and partnership to deliver business value.
* Integrate large volume of data from different sources (including DB2, SQL Server, Web API and Teradata) to create data assets and perform analyses
* Apply validation, aggregation and reconciliation techniques to create rich modeling-ready data framework.
* Construct predictive models using machine learning to explain and understand observed events, forecast expected behavior, or identify risk through scoring or clustering.
* Familiarity with AI agents like github co-pilot, MS co-pilot to speed through code development and self - learning.
* Knowledge of working with LLMs and agent libraries like Langgraph. Langchain & OpenAI SDK.
* Efficiently interpret results and communicate findings and potential value to manager.
* Support integration of solutions within existing business processes using automation techniques.
* Understand theory and application of current and emerging statistical methods and tools.
* Knowledge of tools - Python, VS code, Databricks, Azure, AWS, Streamlit, tableau, SQL
* Perform other related duties as assigned
#LI-TO1
#LI-MULTI
IN4
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$60,500.00-$123,400.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$60.5k-123.4k yearly Auto-Apply 1d ago
Unum Scholar Intern - Chattanooga, TN
UNUM Group 4.4
UNUM Group job in Chattanooga, TN
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
* Award-winning culture
* Inclusion and diversity as a priority
* Performance Based Incentive Plans
* Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
* Generous PTO (including paid time to volunteer!)
* Up to 9.5% 401(k) employer contribution
* Mental health support
* Career advancement opportunities
* Student loan repayment options
* Tuition reimbursement
* Flexible work environments
* All the benefits listed above are subject to the terms of their individual Plans.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:
This is a year-round, paid internship position responsible for completing assigned work items in a timely manner and ensuring high quality service to business partners. While we welcome candidates with a range of experiences, most of our opportunities focus on general business functions such as operations, strategy, project management, and stakeholder engagement. If you're energized by solving business problems, driving outcomes, and collaborating across teams, you'll likely thrive here.
* Gain real world experience working for the leader in the supplemental insurance and disability-based employee benefits marketplace and in a professional office setting.
* Earn year-round competitive income while working part-time.
* Learn about various departmental and corporate functions.
* Network with business partners and leaders, participate in social events with other interns.
* Earn college credit for your internship (faculty/hiring manager pre-approvals are required).
Principal Duties and Responsibilities
* Provide high quality transactional support to business areas with a keen focus on productivity, accuracy and customer service
* Develop effective partnerships and work effectively with various areas as required
* Operate as a team player which includes backing up peers, constructively addressing conflict and giving/receiving feedback
* Must strictly adhere to privacy guidelines.
* May perform other duties as assigned or as opportunities arise.
Job Specifications
* Must be enrolled and actively taking classes in an accredited 4 year college degree program or in an MBA program
* Prefer satisfactory completion of 2 years of college course work
* Required GPA of 3.0 in major or overall GPA of 3.0
* Demonstrated openness to mastering new tasks and work processes
* Solid critical thinking and analytical skills.
* Must be comfortable in a culture of coaching, ongoing feedback and career development
* Display team oriented skills.
* Must be proficient in MS Word and Excel software applications.
* Strong ability to work independently and be self directed on project or tasked-based work.
* Strong time management skills, ability to prioritize and function in a FIFO, high production, deadline driven environment.
* Strong Customer Service focus. Requires flexibility in schedule so as to meet our customer expectations.
* Solid communication skills both oral and written.
* All interns must complete a satisfactory background check in order to be hired.
* Intern must be available to work at least 15 hours consistently during regular business hours Monday - Friday 8am to 5pm. May work up to 40 hours per week during school vacations/breaks based on business needs regular business hours Monday - Friday 8am to 5pm.
* Minimum 9 months commitment to internship program
#LI-MK1
#LI-Hybrid
~IN2
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$33,200.00-$52,000.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$33.2k-52k yearly Auto-Apply 16d ago
Associate Financial Services Representative
Unum Group 4.4
Unum Group job in Chattanooga, TN
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Performance Based Incentive Plans
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
General Summary:
This position is an entry level position within the Financial Recovery Unit (FRU). The incumbent is responsible for communicating a previously calculated overpayment or completing simple overpayment calculations from the available file information. When the overpayment has been determined and the file documented, the incumbent works directly with the claimant, advocate or employer, primarily on the phone, to ensure that overpayments are recovered timely and in accordance with the specific policy language.
This is a highly goal-oriented role; the incumbent is responsible for significantly contributing to the unit's overall recovery results.
The file complexity is restricted in scope and the incumbent will be expected to effectively administer and recover overpayments on multiple products and systems (Group STD, Life, and VB - Unum and Colonial) and may be expanded based upon department needs.
**Principal Duties and Responsibilities**
+ Analyze content of claim file and obtain the necessary financial and benefit information (that may not be immediately apparent) from colleagues, customers, and external resources to determine appropriate course of action on each file.
+ Consistently communicates, handles overpayment calculations and manages a caseload of claims with limited complexity, demonstrating a solid technical ability necessary to administer overpayment claims across multiple products and system applications.
+ Negotiates and binds the Company with respect to decisions made regarding appropriateness of pursuing overpayments (generally lower amounts than the Financial Services Representative (FSR) role.)
+ Thoroughly and accurately documents and codes FRU actions in claim and legacy systems with supporting rationale for actions and next steps.
+ Secures a professional relationship with the claimant and/or employer, provides excellent customer service, demonstrates empathy, and remains open to new information. Provides prompt, accurate, and courteous responses to customers to promote the Unum brand.
+ Partners with Lead FSRs by reviewing team worklists to ensure workloads are appropriately assigned. Participates in special projects and other assignments as needed.
+ This position may also include some administrative duties in support of the team.
**Job Specifications**
+ College degree preferred or equivalent work experience
+ Demonstrates computer literacy and/or working knowledge of various claim systems (i.e., BAS, Colonial & NaviLink)
+ Solid mathematical, oral, and written communication, and interpersonal skills
+ Strong service and quality orientation
+ Demonstrates efficiency in time management and ability to multi-task goals and priorities
+ Ability to work with others in a highly collaborative team environment
+ Self-motivated in a goal oriented environment
+ Adaptable to change
+ Ability to manage worklist effectively with quality while able to multi-task
+ Solid negotiation skills
+ Able to deal with conflict effectively and professionally
\#LI-BK1
~IN2
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$36,000.00-$68,000.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$36k-68k yearly 26d ago
Manager I&D Business Partner
Unum Group 4.4
Unum Group job in Chattanooga, TN
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
*All the benefits listed above are subject to the terms of their individual Plans
.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:This role is an I&D Subject Matter Expert to champion best practices and operationalize them within our organization. In this pivotal role, you'll be the primary contact for embedding I&D strategies into the business, requiring a deep understanding of our priorities, challenges, and specific I&D needs.
Principal Duties and Responsibilities
Act as the main liaison between business areas and I&D; collaborate with HR, L&D, and other key stakeholders.
Provide I&D expertise and develop tailored strategies across business units, managing all aspects of I&D program execution, including scoping, scheduling, monitoring, and reporting.
Assess risks, manage bottlenecks, provide escalation, and balance team capacity.
Lead scope of work with business leaders, Inclusion Business Champions, and HRBPs to embed and implement key I&D initiatives across all aspects of the employee experience, enhancing inclusion and belonging within the business.
Offer advice on I&D priorities and action plans, focusing on effective action plan implementation.
Coach leaders to improve inclusive leadership and team effectiveness through in-person and virtual channels.
Enhance work relationships, morale, and productivity while supporting employee engagement and retention.
Collaborate with business leaders and Directors of Talent Development on talent and succession planning, including HIPO identification and development.
Tactical support to leaders and internal partners including creation of I&D resources, team activities, discussion guides, and recommended courses and webinars to boost I&D skills and knowledge.
Use data and metrics to provide I&D data-informed insights and drive I&D improvements and provide actionable insights.
Analyze feedback and key metrics to evaluate the effectiveness of inclusion and diversity programs.
Engage in cross-functional projects for continuous I&D advancement.
Perform other duties as assigned.
Job Specifications
Bachelor's degree, advance degree preferred.
This position requires 7+ years of experience with business partner and project
management planning.
Proven experience managing complex projects independently and with cross-functional or virtual teams.
Expertise in working within large, diverse organizations and with people from varied backgrounds.
Strong commitment to advancing equity and fostering a culture of belonging.
Excellent organizational skills with attention to detail and ability to meet deadlines.
Collaborative and energetic team player, adaptable and diplomatic.
Comfortable with ambiguity and thriving in fast-paced, fluid environments.
Passionate about diversity, inclusion, social justice, and equity with experience working across diverse communities.
Skilled in navigating matrixed organizations and rapidly changing environments.
Demonstrated leadership with a track record of achieving results and influencing others.
Strong analytical, technical, and project management skills, including proficiency in MS Office (PowerPoint and Excel).
Effective communicator with experience working with executive management and handling confidential information.
Ability to manage multiple projects, re-prioritize as needed, and drive completion using project management tools.
Travel requirements are estimated at 30-35% overall but can vary throughout the year.
#LI-JP1
~IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$75,500.00-$142,700.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$75.5k-142.7k yearly Auto-Apply 4d ago
Professional Development Program Associate
Unum Group 4.4
Unum Group job in Chattanooga, TN
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
*All the benefits listed above are subject to the terms of their individual Plans
.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:This three- to four-year rotational program is designed to give participants experience in a wide variety of roles. Each experience is unique, allowing the flexibility to pursue individual interests, develop strengths, and prepare for a successful leadership career. Associates are highly motivated inclusive leaders with the intellectual curiosity to keep up with the fast-paced, ever-changing business environment and they are empowered to deliver upon our purpose and create a differentiated experience for our customers around the globe.
• Three- to four-year rotational program with each rotation lasting 12-18 months depending on role, complexity, and business needs
• Rotations may include (but are not limited to): Benefits, Underwriting, Customer Services, Enrollment, Finance, and Digital Transformation
• Work locations may include: Chattanooga, TN; Portland, ME; and Columbia, SC. Associates are strongly encouraged to work at two locations during their time in the program.
• Stretch and grow in an environment that encourages curiosity, celebrates innovative thinking
• Experience robust leadership training and skill development through outside vendors, leadership summits, and presentations from our senior leaders
• Interact with senior leaders through an assigned mentor, as well as networking, coaching, and personalized development plan opportunities
The PDP Associate is the first of a two-level leadership development program. Upon successful completion of the second rotation, a PDP Associate is eligible to be promoted to a Sr. PDP.
Principal Duties and Responsibilities
Successfully complete 3-4 cross-functional job rotations, including all required training development courses, assignments, and projects, while incorporating this knowledge into daily work to drive results for enterprise
Demonstrate outstanding performance during assigned roles
Partner with functional management team during business rotations to gain deeper knowledge of each function, the day-to-day operations and how the business unit interconnects with other areas of the business
Work with assigned mentor and develop personal development plan
Develop and maintain a strong and specialized working knowledge of Unum's products, services, and business processes
Openness to serve as an informal leader/mentor to junior level peers, including interns preparing for a transition into the Professional Development Program
May manage a team
Work on and/or lead special projects, as assigned, that require research, analysis, and operational effectiveness evaluations.
Possess strong communication skills to present all issues and resolutions identified to leadership.
Lead and collaborate with others on highly visible, enterprise-wide projects and initiatives.
Other duties as assigned
Job Specifications
Bachelor's degree (Business, Finance, Economics or Math is preferred)
3.0 cumulative GPA
Ability to demonstrate leadership (on campus, in your community, or from past work - we love to see examples in your application!)
Comfort with ambiguity necessary as you will be placed in various roles, encounter diverse leadership styles, and develop new business processes as part of your rotational experience
Creative problem solving and strong analytical skills
Motivation to complete quality work by established deadlines
Demonstrate ability to handle multiple priorities at one time
Capability to lead and collaborate with others on highly visible, enterprise-wide projects and initiatives
Strong ability to influence, persuade, and negotiate with others
#LI-MK1
~IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$63,500.00-$120,000.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$63.5k-120k yearly Auto-Apply 60d+ ago
Test Engineer I, US
UNUM Group 4.4
UNUM Group job in Chattanooga, TN
Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.
Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers.
We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.
Unum is changing, and we're excited about what's next. Join us.
General Summary:
Unum is seeking a Test Engineer I that supports our Platform Integrations team. This Test Engineer will work as part of an agile delivery team focused on providing business value. This role is responsible for ensuring software quality through collaboration with agile team members and the application of appropriate testing techniques. The Test Engineer I participates in test planning, design, execution, and reporting while adhering to established processes, quality standards, and industry regulations. The role focuses on validating that new and updated systems, configurations, and integrations perform as intended, with deployment risks clearly identified and documented. Test Engineer I also develops, executes, and maintains test assets-including test cases, scripts, plans, and reports-to support continuous improvement of software quality.
Job Specifications
* Bachelor's Degree preferred, or equivalent experience
* 2+ years of successful performance in the Associate role or equivalent relevant work experience
* Shows evidence of analytical ability
* Takes a logical, analytical approach to problem solving and pays close attention to detail
* Knowledge of Agile Development Methodologies
* Self-motivated and results oriented
* Demonstrates strong focus on quality delivery and delighting customers; holds self to high standards of delivery
* Demonstrates good oral and written communication skills.
* Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.
* Takes an innovative approach to problem solving
* Test Certifications are preferred (ISTQB certifications, CSM, CSD, CSP)
Principal Duties and Responsibilities
* Responsible for ensuring the quality of existing and new features through both manual and automated testing and use of continuous integration techniques where practical
* Partner closely with the Business Analysts to create acceptance criteria for the user stories. Leverages the acceptance to create tests that can be automated.
* Produces test scripts, materials and regression test packs to test new and amended software or services. Specifies requirements for environment, data, resources and tools.
* Evaluates and plans for regression testing for new releases of 3rd party/cloud based solutions and any Unum specific configurations or customization
* Partners closely with team members to assist with and help drive test automation through all phases of testing (such as unit, system, integration and regression)
* Is an advocate for Quality Assurance best practices across the entire team throughout the deliverables
* Analyzes and reports test activities and results using industry best practices that align with the companies reporting and metrics needs
* Develops test strategies, test plans, test cases, test coverage, and test execution reports to support the Quality Assurance effort in testing features that are part of application and/or solution changes
* Creates and maintains traceability records, from test cases back to requirements.
* Communicates daily with the Scrum Master or Team Lead and the agile team on progress made and planned progress for the coming day; reports any impediments blocking progress
* Participates in sizing and estimation activities within the agile team
* Collaborates with the Team (Business Analysts, Designers, Software Engineers, Architects, etc.) to ensure that the team defines, configures, builds, and produces features and solutions that meet or exceed what the Product Owner is expecting
* Automates testing of software to industry standards
* Create and maintain appropriate test artifacts for the team (Test Plans, Sprint Plans etc.)
* May direct the activities of onshore and offshore testing teams and be accountable for ensuring that they adhere to the teams standards
* Ensures that the latest project progress is known to the agile team by ensuring Application Lifecycle Management (ALM) tools are up to date and participating in daily standups outlining progress made, progress planned and detailing impediments
* Thinks with the mind of the end customer at all times, ensuring solutions seek to improve the customer experience and delight their customers.
#LI-AS3
~IN1
Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$60,500.00-$123,400.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$60.5k-123.4k yearly Auto-Apply 9d ago
Business Intern (Summer 2026)
Unum Group 4.4
Unum Group job in Chattanooga, TN
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
*All the benefits listed above are subject to the terms of their individual Plans
.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:Are you ready to learn and grow while making a positive difference in peoples' lives? If so, Unum's summer internship program may be for you! This internship allows you to be part of providing 36 million workers and families with financial protection benefits, all while shaping your career. This 10-week ‘intern immersion' has many different departments including: Finance, Communications, Human Resources, and Underwriting just to name a few!
As one of our interns you'll enhance your business acumen, gain meaningful professional experience and acquire deep insight into the insurance industry. After orientation and on-boarding, you'll join one of our business areas, where you will be assigned meaningful, challenging project work, that has immediate impact on our business. You'll work on collaborative projects, while also owning individual work that will push you to learn and grow as a professional.
Our interns participate in weekly workshops where they learn about professional development skills and how we do business. They participate in cross functional business case challenges with other interns, to solve for real business needs, which culminates with an end-of-summer presentation to key business leaders.
Interns selected are usually hired into the summer internship program and then placed with a specific corporate function team in early spring.
We are looking for individuals to bring their curiosity and individuality. In return we provide professional skill development and hands-on experience that contributes to your personal and professional growth.
Program Highlights
Work for the leader in the disability-based employee benefits marketplace and in a professional, corporate setting
Contribute to meaningful project work that leaves a lasting impact on the business
Participate in a cross-functional business case challenges with other interns to solve real business needs
Attend weekly professional development and information sessions, while learning about departmental functions and enhancing your professional skills
Gain exposure to networking opportunities with senior leader across our enterprise locations
Take part in social events, have fun and build your network with other interns
Participate in community service activities, by supporting organizations that make our communities stronger, advocate for greater access to the benefits that strengthen our societies and families, protect the environment around us, and invest in our workplace culture
Join an Employee Network and work with the Office of Inclusion & Diversity to help advance Unum's inclusion journey and represent the full spectrum of what makes us unique
Earn college credit
(School/Program Manager pre-approvals are required)
Top summer interns may be considered for full-time roles within corporate functional areas.
Housing is not provided, however Unum offers a lump-sum bonus to help with costs and guidance on housing opportunities used by interns in the past.
Past Corporate Business Interns Projects:
Built a growth and risk operations reporting structure for process improvement initiatives
Performed ROI calculations related to sales support investments including offers and compensation incentives
Provided competitor intelligence around available claims reporting for insurance and service products
Created new hire training and on-boarding processes to help build curriculum for small batch hiring
Identified employee engagement opportunities with corporate social responsibility nonprofit partners while working alongside communications to develop plans and written content
Past Corporate Business Intern Full-Time Job Placements:
Leadership Rotational Programs
Financial Analyst
Auditor
Underwriter
Program Timeline: Starts in early June 2026 and lasts 10-12 weeks
Locations:
Chattanooga, TN
Portland, ME
Columbia, SC
Baton Rouge, LA
Qualifications
Candidate must be currently enrolled in an accredited college degree program or be a Spring 2026 graduate
3.0 GPA
Demonstrated leadership abilities and on-campus involvement
Strong analytical and critical thinking skills
Demonstrated ability to think both strategically and tactically
Proficiency in MS Word and Excel software applications
Ability to work independently and be self-directed on project work
Excellent communication skills
Available to work 40 hours per week during regular business hours and adhere to Unum's hybrid work policy
Thank you for your interest in Unum! After applying you will receive an email confirmation that your application has been received.
Please note that we will not be reviewing applications until October 2025 for our summer internships.
#LI-SC12
#LI-Hybrid
~IN2
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$29k-33k yearly est. Auto-Apply 34d ago
Manager, Information Security Policy and Controls Governance
Unum Group 4.4
Unum Group job in Chattanooga, TN
Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.
Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers.
We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.
Unum is changing, and we're excited about what's next. Join us.
General Summary:The Manager - Information Security Policy and Controls Governance is responsible for strategic enhancement and day-to-day operation of key governance, risk, and compliance capabilities, including policy and standards governance, enterprise and application-level risk assessments, and controls management and attestation programs. This role will oversee the full lifecycle of governing documents, manage policy exceptions, coordinate external and regulatory assessments, and ensure strong alignment between security controls and regulatory requirements. The manager will also drive consistent, timely issues management across all domains. This leader will partner closely with stakeholders across the organization to mature processes, strengthen compliance posture, and ensure effective, repeatable execution of GRC activities. They will manage a small to mid-size team of IT security and risk management professionals.
Job Specifications
Bachelors degree in computer science, or relevant technical experience
Has 5+ years experience in an IT Risk Management field, or equivalent relevant work experience
Has a security technology background with strong knowledge of relevant technical security disciplines
Exhibits courage by taking smart risks and encouraging others to do so; empowers innovative approaches by motivating others to be proactive and resourceful
Able to effectively coach, mentor, identify, and address skills needs and gaps
Proficient in methods and techniques for running effective meetings and for understanding and influencing the roles played by participants
Displays good interpersonal skills at all levels of contact and in a wide variety of situations, able to listen and influence, and to relate to customers in their own language
Demonstrates the ability to champion change and support teams through change.
Demonstrates the ability to think critically, challenge conventional thinking and generate and apply unique business insight to create competitive advantage for the organization
Has solid knowledge of regulations, including, GLPA, HIPAA, GDPR, CCPA, and other cyber security regulatory compliance requirements and related programs
Has in-depth knowledge of security and control frameworks such as the NIST Cyber Security Framework, NIST SP 800-53, ISO 17799/27001, CobIT, and ITIL
CRISC, CISSP, CISM, CISA, and other security related certifications are a plus
Principal Duties and Responsibilities
Oversees and evaluates the delivery and effectiveness of the organizations policy governance, risk assessments, control attestation, and issues management capabilities, taking action to address performance or quality gaps as needed.
Ensures the team maintains a well‑defined, risk‑aligned backlog of work that advances program maturity and meets regulatory, audit, and business needs.
Guides team members in prioritizing assessments, policy lifecycle activities, and control-related work based on risk, business value, and regulatory timelines.
Proactively removes obstacles and operational roadblocks that hinder timely completion of assessments, attestations, and governance processes.
Partners with business and technology stakeholders to translate security, compliance, and risk management objectives into actionable work items.
Ensures best‑practice execution, including structured assessment methodologies, clear control documentation, consistent issue tracking, adherence to policy standards, and high‑quality evidence collection.
Encourages creativity and continuous improvement in maturing governance, assessment, and control processes; fosters a culture of innovation within the team.
Uses operational metrics, assessment cycle data, and workflow insights to understand team performance and drive process efficiency.
Partners with leadership to ensure strong talent is in place to support the organization's governance, risk and compliance obligations.
Mentors, coaches, and motivates team members to elevate their GRC expertise, business partnership skills, and overall performance.
Identifies skill gaps related to risk frameworks, regulatory requirements, control design, and assessment techniques, ensuring development plans address these needs.
Promotes cross‑training and shared ownership of GRC functions to reduce single‑points‑of‑failure and increase team resilience.
While accountable for the team's output, actively cultivates a self‑organizing, autonomous, and collaborative team that consistently demonstrates accountability and continuous improvement.
Conducts regular 1:1s and development discussions to monitor progress, reinforce strengths, and close skill gaps.
Collaborates with peers to evaluate the effectiveness of resourcing models, proposing enhancements to better support team operations.
Maintains a strong understanding of emerging regulatory trends, risk frameworks (e.g., NIST CSF, HIPAA, SOC, ISO), and control expectations to inform program improvements.
Reinforces disciplined prioritization by ensuring the team focuses on the highest‑value, highest‑risk activities and commitments.
Designs and operates GRC processes with partner teams' knowledge and needs in mind, ensuring risk governance activities are clear, intuitive, and easy to complete.
#LI-TO1
#LI-MULTI
IN4
Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$89,400.00-$183,500.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$89.4k-183.5k yearly Auto-Apply 10d ago
Registered Nurse - Home Health - Ooltewah, TN
Unitedhealth Group Inc. 4.6
Ooltewah, TN job
Explore opportunities with SunCrest Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
As a Psychiatric Registered Nurse in Home Health, you will deliver professional nursing care directly in patients' homes. You assess their needs, develop personalized care plans, implement treatment strategies, and evaluate outcomes to ensure high-quality, compassionate care for each individual.
Primary Responsibilities:
* Make initial nursing evaluation visits within 24-48 hours of referral or as directed by the physician
* Assess and reassess patients' physical condition, mental status, and suicidal potential
* Initiate and revise treatment plans according to psychiatric nursing standards
* Instruct and supervise family members in patient care and maintaining a safe environment
* Provide specialized nursing services and perform physician-ordered treatments
* Assist families in identifying daily living challenges and accessing community resources
* Maintain accurate patient records, including medications and treatments
* Report significant changes in patient condition to physicians and appropriate personnel
* Provide counseling and crisis intervention to patients and families
* Participate in agency in-service programs and nursing reports
* Comply with the Care Management Model and perform 60-day recertification reviews
* Collaborate with physicians and interdisciplinary teams on patient care
* Participate in staff conferences and quality assurance/quality improvement processes
* Perform other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* Current, unrestricted RN license in state of practice
* Current CPR certification
* Valid driver's license, vehicle insurance, and access to a dependable vehicle or public transportation
* Recent experience in psychiatric nursing within the last five years OR documentation of psychiatric retraining or continuing education (CEUs)
Preferred Qualification:
* Oasis Certification
Pay Range
$64,100 to $141,500 annual total cash target pay
$36.98 to $81.63 per visit point
$30.82 to $68.03 hourly rate
Annual total cash compensation for this role assumes full-time employment (40 weekly hours) at full productivity and generally follows the range above. Total cash compensation includes earnings from per visit point pay and hourly pay and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. This role receives two types of compensation depending on the work being performed. When conducting visits, you will be paid per visit point rate compensation. Your per visit pay will be calculated by multiplying your per visit point rate by the productivity points you accrue for various types of visits. Each type of visit is assigned a certain number of productivity points that is inclusive of "direct" and "indirect" patient care activities. Visits are assigned based on patient and business needs. The number of visits performed each week will vary based on individual productivity targets and the productivity points assigned to the visits performed. You will be paid your hourly rate for certain non-visit activities such as orientation. We comply with all minimum wage laws as applicable. In addition to your pay, we offer benefits such as, a comprehensive benefits package, recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$64.1k-141.5k yearly 15d ago
Product Owner
UNUM Group 4.4
UNUM Group job in Chattanooga, TN
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
* Award-winning culture
* Inclusion and diversity as a priority
* Performance Based Incentive Plans
* Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
* Generous PTO (including paid time to volunteer!)
* Up to 9.5% 401(k) employer contribution
* Mental health support
* Career advancement opportunities
* Student loan repayment options
* Tuition reimbursement
* Flexible work environments
* All the benefits listed above are subject to the terms of their individual Plans.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:
We're seeking an Agile Product Owner to join our team!
This role blends strategy and delivery, partnering with IT and business stakeholders to define the roadmap, drive feature development, and ensure operational readiness for new capabilities.
You'll work closely with development teams during PI planning, remove roadblocks, and keep the team focused on delivering what matters most.
The ideal candidate brings product management or ownership experience, strong knowledge of Scaled Agile, and the ability to influence stakeholders while maintaining executive presence. Experience building digital, mobile first consumer-facing portals is highly valued.
Specifications:
* Bachelor's degree preferred, or equivalent combination of education and experience
* Strong verbal, written communication and presentation skills, including the ability to translate technical subject matter to nontechnical audiences
* Demonstrated success in progressive delivery of technical projects
* Proven ability to lead a team, influence with and without authority, challenge the status quo, and create a competitive advantage for the organization
* Product Owner certification preferred (PSPO and/or CSPO)
* Proven understanding of product management lifecycle and agile methodologies
* IT technical acumen to effectively collaborate with architects, designers and all DevOps team members
* Experience developing and understanding digital technology roadmaps, including identification and understanding of technical requirements
* Strong interpersonal skills and track record of engaging with customers and cross-functional stakeholders at all levels; demonstrated ability to listen, influence, and relate to stakeholders in their own language
* Ability to help inform leaders in making difficult decisions
* Creative thinker and problem solver who can confidently express complex ideas in an articulate, concise manner
* Experience in negotiation and persuasion skills
* High levels of ownership and accountability; self-starter able to navigate ambiguity and chart a path forward
* Ability to champion change and support teams through change
* Able to coach, mentor, and identify and address skill gaps for continuous improvement of self and team
* Demonstrated results aligned with Our Value principles
* Some travel may be required
Responsibilities
* Develop business cases and cost-benefit analyses within product scope.
* Align IT delivery roadmap with the strategic annual product roadmap.
* Identify business opportunities and execute on the product roadmap.
* Define product and adoption KPIs with business partners and cascade metrics through development and delivery activities.
* Maintain a holistic understanding of client personas; engage internal and external clients to validate assumptions and articulate needs to the Agile team.
* Translate client needs from discovery into prioritized product backlog items, including acceptance criteria (features, user stories).
* Ensure client feedback informs prioritization, trade-offs, and roadmap decisions.
* Build and maintain an updated, prioritized product backlog that includes technical work for long-term integrity.
* Apply Agile methodologies and frameworks (e.g., Customer Journey, Program Ways of Working) throughout delivery.
* Use tools and techniques (focus groups, surveys, usability sessions, prototyping) to gather client insights and feedback.
* Apply tactical Agile practices for work decomposition, planning, estimation, backlog management, and status reporting.
* Maintain internal business expertise and monitor industry trends, technology, and market advancements.
* Share best practices and actively participate in Product Owner forums.
* Ensure operational readiness for new capabilities moving to production.
* Partner with operational leaders to design digital adoption strategies.
* Track benefit realization and monitor KPIs for deployed solutions; incorporate feedback into future backlog enhancements.
* Use backlog management tools to report metrics, status, and progress toward deployment.
* Monitor delivery progress against timelines and communicate adjustments as needed.
#LI-TO1
~IN1
#LI-MULTI
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$89,400.00-$183,500.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$89.4k-183.5k yearly Auto-Apply 36d ago
Customer Benefit Advisor I (On-Site)- Chattanooga
Unum Group 4.4
Unum Group job in Chattanooga, TN
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
*All the benefits listed above are subject to the terms of their individual Plans
.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:Minimum starting hourly rate is $20.00
The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers.
To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures.
In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners.
In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center.
Principal Duties and Responsibilities
Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions.
Meet or exceed company goals and metrics to guarantee the best experience for customers.
Be open and motivated by feedback and guidance to be at your best for customers.
Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism.
Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday.
Reliable attendance in accordance with contact center attendance guidelines.
Successfully complete all required training and associated support periods.
Ability to obtain information from multiple systems and relay to customers in a seamless manner.
Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency.
Utilize resources and tools to accurately respond to customer inquiries.
Demonstrate a passion for the values outlined in Our Values statements.
May perform other duties as assigned.
Job Specifications
1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area.
Highschool diploma or GED required.
Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks.
A passion for helping customers and exceeding their expectations with high integrity.
Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers.
Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need.
Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors.
Familiarity with Microsoft applications such as Outlook, Word, and Excel.
Intellectual curiosity and a desire to continually learn and grow.
An excellent work ethic and ability to adapt and work successfully in a continually changing environment.
Dependability - being available when needed by teammates and customers.
Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face.
Must meet attendance requirements and in office expectations when applicable.
~IN3
#LI-LM2022
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$36,000.00-$62,400.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$36k-62.4k yearly Auto-Apply 60d+ ago
Software Engineer - Mainframe
Unum Group 4.4
Unum Group job in Chattanooga, TN
Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.
Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers.
We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.
Unum is changing, and we're excited about what's next. Join us.
General Summary:The Mainframe Software Engineer is responsible for delivering medium to large-scale mainframe development work. This role is primarily focused on Grow and Change initiatives, supporting enhancements, new development, and system changes across Colonial mainframe Operations & Engineering (O&E) applications.
The engineer partners closely with Grow teams, business stakeholders, and downstream consumers to design, build, and implement reliable mainframe solutions while maintaining a strong focus on quality, scalability, and controlled production transitions.
Job Specs:
Bachelor's degree in Computer Science, Information Systems, or equivalent relevant experience
4+ years of hands-on experience in a mainframe development environment
Strong proficiency in COBOL, JCL, DB2, IMS, and VSAM
Experience supporting both batch and online mainframe applications
Hands-on experience using BMC/Topaz Workbench for development and debugging
Experience using Xpediter for testing and troubleshooting mainframe applications
Familiarity with source control and change management tools (e.g., Endevor, Changeman)
Understanding of Agile methodologies
Ability to analyze complex systems, data flows, and dependencies across multiple applications
Principal Duties and Responsibilities:
Design, develop, and implement mainframe solutions in support of Grow and Change initiatives, including new development and complex enhancements
Develop and maintain COBOL programs, JCL, DB2, IMS, and VSAM structures across batch and online environments
Analyze business and technical requirements to determine appropriate design approaches and implementation strategies
Collaborate with Grow teams, architects, and business partners to deliver solutions that meet functional and performance expectations
Perform unit testing and support integrated testing efforts to ensure solution quality and production readiness
Participate in controlled production releases, including 30-day warranty support periods following implementation
Provide limited production support during warranty periods, including issue analysis and defect resolution
Use ServiceNow to support incident tracking, escalation, and triage when issues arise
Leverage BMC/Topaz and Xpediter to debug, test, and troubleshoot application behavior
Contribute to technical documentation and knowledge sharing to support long-term system maintainability
Adapt to varying levels of modernization work depending on the nature of the request, including APIs or service-based integrations
#LI-TS1
#LI-MULTI
~IN1
Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$73,300.00-$150,500.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum