Web Design & Technology Manager
New York, NY jobs
Oscar is working with a highly successful web development agency that is looking for an experienced Web Design & Technology Manager to join their team.
We're seeking a seasoned digital professional who understands the web inside and out, works well with people, and knows their way around Shopify. You'll manage client relationships, keep projects on track, jump into Liquid or CSS when needed, and help ensure everything we deliver feels thoughtful, polished, and well-built.
If you're organized, people-savvy, and comfortable moving between strategic thinking and hands-on work, you'll thrive here.
Key Responsibilities:
Oversee day-to-day progress on web projects.
Understand how Shopify works - new builds, theme updates, features, and customizations.
Have foundational knowledge of cookies, WCAG, CSS, GitHub, Liquid, and ideally some frontend frameworks.
Communicate directly with clients.
Manage timelines and ensure details don't fall through the cracks.
Collaborate closely with owners, designers, developers, and clients.
Flag issues early and contribute to solutions.
Jump into front-end code as needed - Liquid, HTML, CSS, JavaScript.
Set up and troubleshoot Shopify themes, settings, apps, and metafields.
Collaborate with developers to keep builds clean, tidy, and maintainable.
Qualifications:
Strong Shopify knowledge - Liquid, themes, apps, and platform nuance.
3-6 years of web experience (design, development, project management - any mix works).
Solid front-end skills and an understanding of what makes a great website.
Comfort with custom CMS platforms.
Confidence communicating directly with clients using clear, jargon-free language.
A strong sense of UX and how real people use the web.
Organized yet easygoing - efficient without the over-engineered process.
A solutions-first mindset and willingness to jump in.
A creative approach paired with analytical thinking.
Nice-to-Haves:
Familiarity with WCAG accessibility standards.
Strong front-end coding skills.
Experience with Figma and Adobe tools.
Basic SEO knowledge and an eye for performance.
GitHub experience.
Light back-end understanding.
Recap:
Location: Manhattan, NYC (Hybrid)
Type: Full time Permanent
Rate: $115k - $125k annual salary dependent on relevant experience
If you think you're a good fit for the role, we'd love to hear from you!
Senior Project Manager - Ground up
San Jose, CA jobs
Senior Project Manager with Ground up project experience required in San Jose
Your new company
Our client, a leading national developer-builder, is advancing Phase 2 of a multiphase master-planned community in North San Jose. The first phase-a 400-unit, 6-story wrap-style multifamily project-is already underway. Phase 2 will build on this momentum as part of a larger plan to deliver over 1,000 market-rate apartments. We're seeking a Senior Project Manager to lead this next high-profile phase from day one.
Your new role
As the Senior Project Manager, you'll lead the buyout and budgeting process, oversee documentation workflows (RFIs, submittals, change orders), and partner closely with the Lead Superintendent to drive the project to successful completion-on time and on budget. You'll also mentor junior team members and play a key role in maintaining relationships with subcontractors, consultants, and internal stakeholders.
What you'll need to succeed
10+ years of experience in ground-up multifamily or commercial construction
Proven success managing large-scale projects from preconstruction to closeout
Strong technical knowledge and document control experience
Proficiency in Procore, Bluebeam, and PlanGrid
Assertive leadership style with humility and team-first mindset
What you'll get in return
This is a career-defining opportunity to join a premier developer-builder with a robust pipeline and a clear path to executive leadership. In addition to a competitive salary, the benefits include:
Base Salary: Up to $190k
Auto Allowance: $10K annually
Full benefits: Health, Dental, Vision, Life, Disability
PTO + 401K + Highly Competitive guaranteed Annual Bonus
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your resume, or call ************ now to discuss. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Senior Project Manager
Dallas, TX jobs
About the company
An award-winning commercial general contractor that has been building the state of Texas since 1967. From preconstruction to final close-out, this firm operates on the basis of safety, integrity, leadership, and excellence in every project it builds. The company is a major player in the ground-up market in the K12, retail, and industrial sectors. Come join an organization that truly values their employees while delivering award-winning projects to repeat clients in the DFW Metroplex.
About the role
The senior project manager will be responsible for delivering a new $300M high school project to completion. Working hand-in-hand with the superintendent, you will be tasked with crafting the master build schedule, RFIs, budgets, vendor and trade partner coordination, and client communication. The ideal candidate will have 10+ years of project management experience leading projects over $80M in valuation. You will report to the business unit leader in the DFW market.
Qualifications
A minimum of 10 years of lead project management experience
Experience managing new construction projects valued at $80M+
The ability to lead and direct an entire project team of supers, assistants, and project engineers
Excellent problem solving and client communication skills
Financial analysis, budgeting, and construction project scheduling skills
Proficiency in Procore
Compensation & Benefits
$140k-$160k base salary
Monthly vehicle allowance
Company iPad and phone
Health and life insurance coverage
Vacation and 401k match
Annual bonus program
To be considered for this role, apply today with your updated resume and projects list!
OAR / Senior Project Manager - LAUSD
Los Angeles, CA jobs
We are seeking a highly skilled and experienced Owner's Authorized Representative (OAR) to oversee and manage construction bond programs for Los Angeles Unified School District (LAUSD) and LACCD (Los Angeles Community College District).
The OAR will be responsible for ensuring that all LAUSD and LACCD construction projects are completed on time, within budget, and to the highest standards of quality. This role requires a strong background in construction management, excellent communication skills, and the ability to work collaboratively with various stakeholders.
Key Responsibilities:
Oversee and manage multiple construction projects under the bond programs for LAUSD and LACCD.
Ensure projects are completed on time, within budget, and meet quality standards.
Coordinate with architects, contractors, and other stakeholders to ensure project goals are met.
Monitor project progress and provide regular updates to senior management.
Review and approve project plans, specifications, and budgets.
Conduct site inspections to ensure compliance with safety regulations and project specifications.
Resolve any issues or conflicts that arise during the construction process.
Prepare and present reports on project status, budget, and timelines.
Qualifications:
Bachelor's degree in Construction Management, Engineering, Architecture, or a related field.
Minimum of 10 years of experience in construction management, with a focus on educational facilities.
Proven track record of successfully managing large-scale construction projects.
Strong knowledge of construction methods, materials, and regulations.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced, collaborative environment.
Proficiency in project management software and tools.
Strong problem-solving and decision-making abilities.
Preferred Qualifications:
Experience working with public sector clients, particularly in DSA settings.
Certification in Project Management (PMP) or Construction Management (CCM).
Familiarity with local building codes and regulations in Los Angeles.
Working Conditions:
Office-based role, five days per week.
Occasional travel to construction sites within the LAUSD and LACCD districts.
Senior Project Manager
Temple, TX jobs
If you are a Senior Project Manager who has worked on build-out projects for a General Contractor I want to hear from you. This role would be to start asap and will be working on a healthcare project for an established GC in Temple, Tx.
Experience
Healthcare project experience would be ideal
Build-out experience is essential
Able to work in temple
Effective management of a team
Responsibilities
Direct and oversee completion of project
Develop plan of action including schedule, budgeting & forecasting
Manage work and inputs from variety of stakeholders
Team management
The salary will be dependent on experience but will be very competitive. Other benefits are of course included.
Technical Delivery Manager
El Dorado Hills, CA jobs
Your Role
The Application Services team plays a critical role in enhancing customer and technical collaboration while delivering all application development through a Platform and Technology Product Operation Model. The Technical Delivery Manager will report to the IT Director, Solution & Delivery Lead. In this role you ensure successful delivery of engineering outcomes across platform or technology product teams but coordinating technical scope, timelines, and team velocity. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Knowledge and Experience
Requires a bachelor's degree or equivalent experience
Minimum of 7 years in technical delivery, engineering program management, or relevant experience, including 3 years of management experience gained as a team leader, supervisor or project/program manager.
Requires strong understanding of Agile delivery models and backlog management
Requires ability to manage multiple complex workstreams and successfully interact with all levels of management
Requires understanding of basic management approaches such as work scheduling, prioritizing, coaching, risk management, and delegation
Requires excellent verbal / written communication, collaboration, analytical and presentation skills
Desired experience with AI/ML concepts and tools
Desired expertise in best-practices process improvement or project management processes
#LI-EB1
Your Work
In this role, you will:
Oversee delivery execution from planning through release
Oversee resource management responsibilities including team capacity planning, mid-year and annual performance evaluations, and strategic allocation of talent across priorities to ensure optimal delivery outcomes
Owns end-to-end delivery status, ensuring transparency, accountability, and timely updates across stakeholders
Collaborates closely with external vendors, as well as internal product and engineering leads to coordinate and manage delivery when third-party solutions are part of the implementation
Collaborate with Product and Engineering Leads to scope, prioritize, and sequence work
Remove blockers and ensure delivery stays aligned with roadmaps and business outcomes
Monitor KPIs and delivery metrics; recommend adjustments as needed
Auto-ApplySenior Technical Program & Portfolio Manager
Madison, WI jobs
Role Snapshot Our Senior Technical Program & Portfolio Manager is accountable to drive consistent execution and delivery across complex, cross-functional programs by establishing portfolio governance frameworks and aligning initiatives with strategic business objectives in a scaled agile framework (SAFe). This Manager leads programs or projects from initiation through completion, ensuring scope, schedule, and budget adherence while proactively managing risks, resolving issues, and maintaining momentum. They will facilitate executive-level reviews to support accountability and accelerate decision-making. Oversees resource planning and financial management to optimize investments and ensure program efficiency. Will foster strong stakeholder relationships and communicate program status and outcomes with clarity to ensure alignment, strategic cohesion, and sustained delivery performance. Leverage the SAFe framework to participate in Agile Release Trains and facilitate effective PI Planning, ensuring synchronized execution and alignment across teams and programs.
Salary Range
$120,000 ~ $140,000
The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, experience and may fall outside the posted range.
Work Location
Hybrid - This employee will be expected to be able to work Hybrid 3 days a week on a regular basis, out of our WPS Headquarters (1717 W. Broadway in Madison, WI).
How do I know this opportunity is right for me? If you:
* Can define and maintain portfolio frameworks and governance structures that enable consistent execution and delivery across programs.
* Would enjoy aligning initiatives with strategic business objectives to ensure measurable impact and value realization.
* Like to facilitate executive-level portfolio reviews and reporting to drive accountability, surface delivery risks, and accelerate decision-making.
* Have led complex, cross-functional programs from initiation through execution, driving delivery of high-impact outcomes. Ensure adherence to scope, schedule, and budget across all phases of the program lifecycle.
* Can resolve escalated issues and actively manage interdependencies to maintain momentum and prevent delays.
* Would enjoy building strong relationships with business and technical stakeholders to foster trust and collaboration while facilitating decision-making and alignment across teams to ensure consistent progress and strategic cohesion.
* Have communicated program status, risks, and outcomes to leadership with clarity and precision.
* Like to oversee resource planning and capacity management across programs to ensure optimal allocation and utilization by working with application or product owners.
* Can track budgets, forecasts, and actuals to maintain financial health and accountability by identifying cost-saving opportunities and optimizing investments to maximize program value and efficiency.
* Enjoy identifying, assessing, and mitigating risks across the program portfolio to ensure delivery stability and resilience.
* Have managed change control processes with structured impact analysis to maintain alignment and minimize disruption to scope, schedule, and resources.
* Want to implement targeted process improvements to reduce delivery cycle time and accelerate execution while increasing sprint predictability and velocity by refining planning and delivery rituals.
* Can track and report key operational KPIs, including defect escape rate, deployment frequency, and lead time for changes.
* Want to champion delivery best practices and agile maturity to drive continuous improvement across programs.
Minimum Qualifications
* Bachelor's degree in Computer Science, Business, or related field or equivalent combination of education and experience.
* 7 or more years of experience in technical program or project management roles.
* 3 or more years working at a senior or portfolio level.
* Extensive experience in Agile methodologies (Scrum, Kanban) and scaled frameworks like SAFe or LeSS.
* Extensive knowledge and understanding of structured approaches to identify, mitigate, and communicate risks and manage change control processes.
* Strong understanding and knowledge of Technical Program & Portfolio Management including:
* Budgeting, forecasting, cost optimization, and financial tracking across programs.
* Stakeholder analysis, executive communication, and cross-functional alignment strategies.
* Aligning technical programs with business goals and translating strategy into actionable roadmaps.
* Engage with engineering teams on architecture, integration, and dependencies without being hands-on.
* Using KPIs, dashboards, and analytics to guide execution and report outcomes.
* Exceptional organizational, analytical, and problem-solving skills.
* Excellent written and verbal communication skills, with the ability to influence at all levels of the organization.
Preferred Qualifications
* 3 or more years working in SAFe environments.
* The ability and experience to influence without direct authority.
* Strong experience using MS tools, Teams, MS Excel.
* Experience with Agile tools such as ADO, Jira.
* Certifications: PMP, and at least one SAFe certification.
Remote Work Requirements
* High speed cable or fiber internet
* Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at **********************
* Please review Remote Worker FAQs for additional information
Benefits
* Hybrid work
* Performance bonus and/or merit increase opportunities
* 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
* Competitive paid time off
* Health insurance, dental insurance, and telehealth services start DAY 1
* Professional and Leadership Development Programs
* Review additional benefits: (*******************************************************************
Who We Are
WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.
Culture Drives Our Success
WPS' culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.
We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.
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WPS Health Blog
This position may from time to time provide support to federal health care programs and other governmental or regulated industries. In accordance with law and/or contractual requirements, individuals in this role are or may be subject to all applicable federal regulations, agency contract requirements, and WPS internal policies, including but not limited to standards for data security, privacy, confidentiality, and program integrity. WPS and its personnel are subject to mandatory enhanced screening and background investigation prior to being granted access to information systems and/or sensitive data in order to safeguard regulated information and government resources that provide critical services.
Technical Delivery Manager
El Dorado, AR jobs
Your Role
The Application Services team plays a critical role in enhancing customer and technical collaboration while delivering all application development through a Platform and Technology Product Operation Model. The Technical Delivery Manager will report to the IT Director, Solution & Delivery Lead. In this role you ensure successful delivery of engineering outcomes across platform or technology product teams but coordinating technical scope, timelines, and team velocity. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Responsibilities
Your Work
In this role, you will:
Oversee delivery execution from planning through release
Oversee resource management responsibilities including team capacity planning, mid-year and annual performance evaluations, and strategic allocation of talent across priorities to ensure optimal delivery outcomes
Owns end-to-end delivery status, ensuring transparency, accountability, and timely updates across stakeholders
Collaborates closely with external vendors, as well as internal product and engineering leads to coordinate and manage delivery when third-party solutions are part of the implementation
Collaborate with Product and Engineering Leads to scope, prioritize, and sequence work
Remove blockers and ensure delivery stays aligned with roadmaps and business outcomes
Monitor KPIs and delivery metrics; recommend adjustments as needed
Qualifications
Your Knowledge and Experience
Requires a bachelor's degree or equivalent experience
Minimum of 7 years in technical delivery, engineering program management, or relevant experience, including 3 years of management experience gained as a team leader, supervisor or project/program manager.
Requires strong understanding of Agile delivery models and backlog management
Requires ability to manage multiple complex workstreams and successfully interact with all levels of management
Requires understanding of basic management approaches such as work scheduling, prioritizing, coaching, risk management, and delegation
Requires excellent verbal / written communication, collaboration, analytical and presentation skills
Desired experience with AI/ML concepts and tools
Desired expertise in best-practices process improvement or project management processes
#LI-EB1
Auto-ApplyTechnology Delivery Manager, Online Portals
Cedar Rapids, IA jobs
UFG is currently hiring for a Technology Delivery Manager - Online Portals who will oversee the entirety of UFG's Small Business online quoting technical and Digital applications to ensure they meet the needs of our Agent partners and Insureds. This role will lead and manage the Agent & Insured Technology team members (Product Owner, Business Analysts, & Software Engineers) in supporting and enabling UFG's development of the ProQuote platform and other Digital applications. This role is responsible for establishing the overall service, performance, response, and uptime service level agreements for these applications and team response to technical issues.
Essential Duties and Responsibilities:
* Oversee the entire value stream of UFG's Small Business online quoting technical and Digital applications to guarantee the development of quality Customer-Centric products/solutions that align with the strategic objectives of UFG and the needs of our Agent partners as well as our Insureds.
* Lead and manage the Agent & Insured Technology team members (Product Owner, Business Analysts, & Software Engineers) supporting and enabling UFG's development of the ProQuote platform and Digital applications.
* Work in tandem with the technical delivery teams, the Agent & Insured Technology Delivery Director, and the broader IT leadership to pinpoint and develop potential growth opportunities within the team's current skill sets to enhance technical knowledge and capabilities. Assess and suggest opportunities for cross-training and upskilling.
* Establish clear expectations for execution and outcomes, ensuring team accountability for:
* Delivering high-quality code, as indicated by Help Desk ticket volume and the effort required to resolve these tickets, in addition to application availability metrics.
* Continuous enhancement of the delivery team's ability to deploy deliverables, as measured by IT Delivery reporting.
* Commitment to adhering to application development best practices, as evidenced by code review feedback, root cause analysis of production issues, and the capacity to undertake product application upgrades.
* Collaborate consistently with key stakeholders - UFG Small Business Unit and their independent Agent customers, Billing, Premium Audit, Marketing, Field UW, & UW Support - to identify and forecast potential new features/capabilities which will support and/or enable small business unit strategic objectives. Partner with application Product Owner to develop/maintain a technical product roadmap to reflect forecast timeline of new features.
* Promote and support the technical advancement of system functionality to support routine, frequently occurring business unit needs. Partner with UFG stakeholders and technical teams to identify potential experiments with emerging technologies to enable new capabilities or outcomes.
* Drive and promote a high level of customer experience and satisfaction of UFG's small business online quoting application, ProQuote, as well as our broader digital applications on the ufg Agent and ufg PolicyHolder web sites. Establish service, performance, response, and uptime service level agreements for these applications and team response to technical issues. Lead teams in a culture of service and support to keep UFG operating at the highest technical level possible. Set, drive, and reward high expectations for application quality and system performance for external/internal users.
* Dedicate time to interacting with stakeholders, whether internal or external, to fully comprehend how the digital applications are used and to pinpoint opportunities and capabilities that are essential for sustained success going forward.
* Collaborate with other Business Technology leaders on leading, supporting, and driving accountability for technical best practices across the SDLC for all teams.
* Collaborate with software and consulting vendor partners to uncover new opportunities that deliver value to UFG. Cultivate a profound understanding of vendor partners to foster a strong partnership and ensure accountability, thereby enabling the introduction of new application products or process capabilities for UFG.
* Control application support expenses to ensure they remain within the allocated budget, while continuing to provide high-quality improvements to key stakeholders as per the projected schedule.
* Ensure proper application maintenance and upgrades are completed as needed to promote high application availability for our stakeholders.
* Partner with IT leadership and architects to identify potential long term technical product considerations, such as system replacements or new automations to drive system efficiency.
* Collaborate with Business Technology team members and stakeholders to review team deliverables. Monitor performance and quality to ensure deliverables meet business needs, are delivered on time and under budget. Manage any vendor/contractor relationships to contain costs and ensure invoiced amounts are accurate.
* Identifying current and future talent needs is crucial, focusing on employees, skills, knowledge, performance, and fit with organizational culture. Responsibilities include:
* Developing and executing staffing leadership tasks, such as recruiting and hiring new IT team members for UFG to build a high performing technology delivery team.
* Create and conduct annual performance reviews for IT team members, which encompasses salary administration for the team.
Job Specifications:
Education:
* Bachelor's degree is preferred.
* Associate's degree is required.
Experience:
* Approximately 5 years of experience in the following:
* Leading employees in an IT environment with exposure to software engineering, quality engineering, business analysis, or technical product planning.
* Utilization and awareness of trends in P&C Insurance online quoting capabilities.
* Collaboration with stakeholders to identify & prioritize application enhancements.
* Identifying, communicating, and promoting user experience enhancements for an online portal experience for an insurance carrier.
Working Conditions:
* General Office Environment.
* Up to 5% travel time per year preferred.
Pay Transparency Statement:
UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $103,222 - $136,105 annually, which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors, including relevant experience, education, certifications, skills, internal equity, geography and market data.
In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes:
* Annual incentive compensation
* Medical, dental, vision & life insurance
* Accident, critical Illness & short-term disability insurance
* Retirement plans with employer contributions
* Generous time-off program
* Programs designed to support the employee well-being and financial security.
This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.
Technology Delivery Manager - PolicyCenter
Cedar Rapids, IA jobs
UFG is currently hiring for a Technology Delivery Manager - PolicyCenter who will lead and manage the technical delivery team associated with supporting rate, rule, forms, and production support updates for UFG's PolicyCenter administration system. This role will promote & support collaboration with business unit stakeholders to review open issues, resolution timelines, along with forecasting future rate & form updates for admin system. Additionally, this role will drive for high-quality, consistently available applications, manage delivery costs within the allocated budget and manage talent needs to build a high-performing technology delivery team.
Responsibilities & Duties:
* Oversee the entire technical value stream of UFG's Guidewire policy administration system - PolicyCenter - to guarantee the development of quality Customer-Centric products/solutions that align with the strategic objectives of UFG and its Underwriting business units.
* Lead and manage the PolicyCenter Business Technology team members (Product Owner, Scrum Masters, Business Analysts & Software Engineers) supporting and enabling UFG's development of the PolicyCenter policy administration system.
* Work in tandem with the PolicyCenter technical delivery team and IT leadership to pinpoint and develop potential growth opportunities within the team's current skill sets to enhance technical knowledge and capabilities. Assess and suggest opportunities for cross-training and upskilling.
* Establish clear expectations for execution and outcomes, ensuring team accountability for:
* Delivering high-quality code, as indicated by Help Desk ticket volume and the effort required to resolve these tickets, in addition to application availability metrics.
* Continuous enhancement of the delivery team's ability to deploy deliverables, as measured by IT Delivery reporting.
* Commitment to adhering to application development best practices, as evidenced by code review feedback, root cause analysis of production issues, and the capacity to undertake product application upgrades.
* Collaborate consistently with key stakeholders - UFG Underwriting Business Units and Business Enablement teams - to identify and forecast potential new features/capabilities which will support and/or enable UFG business unit strategic objectives. Partner with application Product Owner to develop/maintain a technical product roadmap to reflect forecast timeline of new features.
* Promote and support the technical advancement of system functionality to support routine, frequently occurring business unit needs. Partner with UFG stakeholders and technical teams to identify potential experiments with emerging technologies to enable new capabilities or outcomes.
* Drive and promote a high level of customer experience and satisfaction of UFG's PolicyCenter application. Establish service, performance, response, and uptime service level agreements for PolicyCenter along with team response to technical issues. Lead teams in a culture of service and support to keep UFG's underwriting business units and business enablement teams operating at the highest technical level possible. Set, drive, and reward high expectations for application quality and system performance for external/internal users.
* Dedicate time to interacting with stakeholders to fully comprehend how PolicyCenter is used and to pinpoint opportunities and capabilities that are essential for sustained success going forward.
* Collaborate with other Business Technology leaders on leading, supporting, and driving accountability for technical best practices across the SDLC for all teams.
* Collaborate with software and consulting vendor partners to uncover new opportunities that deliver value to UFG. Cultivate a profound understanding of vendor partners to foster a strong partnership and ensure accountability, thereby enabling the introduction of new application products or process capabilities for UFG.
* Control application support expenses to ensure they remain within the allocated budget, while continuing to provide high-quality improvements to key stakeholders as per the projected schedule.
* Ensure proper application maintenance and upgrades are completed as needed to promote high application availability for PolicyCenter stakeholders.
* Partner with IT leadership and architects to identify potential long term PolicyCenter technical product considerations, such as system replacements or new automations to drive system efficiency.
* Collaborate with Business Technology team members and stakeholders to review team deliverables. Monitor performance and quality to ensure deliverables meet business needs, are delivered on time and under budget. Manage any vendor/contractor relationships to contain costs and ensure invoiced amounts are accurate.
* Identifying current and future talent needs is crucial, focusing on employees, skills, knowledge, performance, and fit with organizational culture. Responsibilities include:
* Developing and executing staffing leadership tasks, such as recruiting and hiring new IT team members for UFG to build a high performing technology delivery team.
* Create and conduct annual performance reviews for IT team members, which encompasses salary administration for the team.
Job Specifications:
Education:
* Bachelor's degree is preferred
* Associates Degree
Experience:
* Approximately 5 years of experience in the following:
* Leading employees in an IT environment with exposure to software engineering, quality engineering, business analysis, or technical product planning.
* Utilization and awareness of policy administration systems and its capabilities, preferably in the P&C insurance industry
* Collaboration with stakeholders to identify & prioritize application enhancements
* Identifying, communicating, and promoting user experience enhancements for an improved user experience of a policy administration system application
Working Conditions:
* General Office Environment
* Up to 5% of time travel per year preferred
Skills & Knowledge:
* Skills:
* Goal-oriented
* Interpersonal Skills
* Strategic thinking
* Decision Making
* Time Management
* Financial Management
* Building business cases
* Project Management
* Coaching/Developing Others
* Preparing and delivering presentations to stakeholders and executives
* Knowledge:
* General knowledge and understanding of the following technical disciplines:
* Business Analysis
* Quality Engineering
* Software development
* Project/Product Management
* General knowledge understanding of Software Delivery Life Cycle methodologies - Agile and Waterfall. Also, need to know/understand best practices (for all roles) associated with these methodologies.
* Knowledge and experience in managing a budget, making business decisions based on priorities, costs, and potential return.
* Knowledge of Agile mindset
Miscellaneous:
* Maintain confidentiality and privacy
* Continuous Improvement
* Professionalism
* Change Leadership
* Attract and retain talent
Pay Transparency Statement:
UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $103,222, - $136,105 annually, which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors, including relevant experience, education, certifications, skills, internal equity, geography and market data.
In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes:
* Annual incentive compensation
* Medical, dental, vision & life insurance
* Accident, critical Illness & short-term disability insurance
* Retirement plans with employer contributions
* Generous time-off program
* Programs designed to support the employee well-being and financial security.
This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.
Senior Technical Program Manager
Lehi, UT jobs
At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.
We're looking for a Senior Technical Program Manager to join our Technical PMO team, where you'll lead complex, cross-functional software initiatives that directly support our strategic priorities and product roadmap. In this highly collaborative and visible role, you'll work closely with engineering, product, and business stakeholders to drive execution, manage risk, and ensure consistent delivery across multiple programs.
Reporting to the Head of PMO, you'll help scale program delivery best practices, champion Agile methodologies, and contribute to a culture of ownership, accountability, and continuous improvement. Your technical fluency, systems thinking, and ability to align diverse teams will be essential to your success.
What you'll do:
Lead the execution of multiple, concurrent, and complex software development programs with significant cross-functional dependencies.
Partner with engineering, product, and business teams to shape roadmaps, align on priorities, and drive high-quality execution.
Proactively identify, manage, and mitigate risks, interdependencies, and blockers across initiatives.
Drive effective planning and delivery through Agile and hybrid methodologies tailored to team needs.
Facilitate cross-team collaboration and clear communication to keep initiatives on track and aligned.
Define and manage program scope, goals, timelines, and metrics to ensure measurable business value.
Build and maintain transparent program documentation including roadmaps, status updates, decision logs, and delivery plans.
Use delivery data and insights to inform planning, measure program health, and support continuous improvement.
Influence and guide stakeholders at multiple levels to ensure alignment and drive outcomes.
Contribute to the evolution and scaling of program management practices, tools, and frameworks across the engineering organization.
To be successful in this role, you'll need:
Required:
8+ years of experience managing technical programs within software product development environments.
Proven track record of driving complex, multi-team initiatives from planning through delivery.
Strong familiarity with Agile methodologies and experience adapting them in real-world settings.
Proficient in using tools like Jira and Jira Plan to manage work and communicate progress.
Familiarity with cross-team coordination challenges in Agile environments.
Excellent written and verbal communication skills.
Bachelor's degree in Computer Science or a related technical field (or equivalent practical experience)
Preferred:
Experience working in product-focused organizations, with a strong understanding of the software development lifecycle.
Background in regulated industries such as healthcare or fintech is a plus.
Track record of building and evolving program management practices across growing engineering teams.
Comfortable operating in ambiguity and shaping structure where it doesn't yet exist.
Pay Transparency Statement
This is a hybrid position based out of our Lehi office, with the expectation of being in office at least two weekdays per week. #LI-hybrid
The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for 115000 stock options and benefits like health insurance, 401k, and paid time off
.
Learn more about our benefits at ********************************************
Lehi, UT Pay Range$119,500-$149,500 USDWhy Join Us?
Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
Impactful projects that shape the future of our organization
Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
Flexible work arrangements and a supportive work-life balance
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.
Privacy Notice
For more information about why we need your data and how we use it, please see our privacy policy: *********************************************
Auto-ApplyIT Service Desk Manager
Charlotte, NC jobs
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to
Accessibility
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is a hands-on leader responsible for ensuring exceptional service delivery, managing day-to-day operations of the IT Service Desk. This role is pivotal in maintaining high levels of customer satisfaction, aligning IT services with business needs, and fostering a culture of responsiveness, accountability, and continuous improvement. The manager will oversee the on-shore and off-shore IT Service Desk teammates, manage escalations, and act as the primary liaison between IT and business stakeholders. The ideal candidate combines strong technical knowledge with outstanding leadership and communication skills.
Key Responsibilities
Service Desk Operations
Oversee daily operations to ensure timely resolution of incidents and requests.
Implement ITIL best practices for incident, problem, and request management.
Monitor service desk metrics (response times, resolution rates, customer satisfaction).
Manage escalated support issues requiring on-site presence, including complex troubleshooting, patching, and hardware/software re-installations.
Leadership & Team Vendor Management
Promote a customer-first mindset across the team
Lead, mentor, and develop the service desk team to deliver high-quality support and advance team objectives.
Partner with IT Support vendors, and outsourced partners to ensure service excellence.
Process Improvement & Compliance
Identify, develop, and communicate new technology standards and best practices.
Identify opportunities to streamline workflows and enhance efficiency.
Drive automation and self-service initiatives.
Maintain documentation of procedures, FAQs, and knowledge base articles.
Ensure compliance with IT security standards, policies, and procedures.
Customer Experience & Business Focus
Serve as the primary point of contact for all IT service requests, incidents, and communications with internal and external customers.
Ensure customer satisfaction by delivering excellence in IT products and services, and by consistently demonstrating a professional, positive, and approachable attitude.
Champion customer service excellence by ensuring all interactions are empathetic, professional, and solution oriented.
Proactively seek out unmet business needs and propose technology-based solutions that enhance user experience and business outcomes.
Gather feedback to continuously improve service quality.
Stakeholder Engagement
Act as the technical and communications liaison between IT, business partners, users, and senior management.
Participate in IT steering committees and project teams as required.
Desired Attributes
Empathetic leader who inspires trust and accountability.
Analytical thinker with a focus on problem-solving and continuous improvement.
Skilled at balancing technical priorities with customer satisfaction.
Adaptable and resilient in managing change.
Cross-Functional Collaboration
Partner with infrastructure, applications, cybersecurity, and regional IT teams to resolve IT issues.
Communicate effectively with executives and stakeholders across diverse geographies.
Align service desk operations with enterprise IT strategy and business objectives.
Required Education and Experience
Bachelor's degree and 5-10 years of related experience, or equivalent combination.
Must have ITIL Foundations Certification
Strong working ServiceNow Experience
Proven experience in technical management, data governance, and service desk operations.
Strong knowledge of current IT hardware, systems software, and trends.
Mastery with MS Products such as M365, Active Directory, Azure, MS Office Suite, is required.
Demonstrated ability to analyze situations, evaluate alternatives, and implement robust solutions.
Strong written and verbal communication skills, with fluency in English.
Core Competencies
Customer- and business-focused mindset with a commitment to service excellence.
Strong problem-solving and analytical skills; ability to work independently and exercise sound judgment.
Adaptability to change and willingness to be held accountable for commitments.
Ability to manage personnel with minimal supervision and work effectively in a team environment.
Sensitivity in handling confidential information and strong organizational skills.
Desired Attributes
Empathetic leader who inspires trust and accountability.
Analytical thinker with a focus on problem-solving and continuous improvement.
Skilled at balancing technical priorities with customer satisfaction.
Adaptable and resilient in managing change.
Location: Must be in the greater Charlotte, NC region and come to the office 2-3 days a week.
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Auto-ApplyIT Service Desk Manager
Charlotte, NC jobs
**The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.** _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@crcgroup.com?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st Shift (United States of America)
**Please review the following job description:**
We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is a hands-on leader responsible for ensuring exceptional service delivery, managing day-to-day operations of the IT Service Desk. This role is pivotal in maintaining high levels of customer satisfaction, aligning IT services with business needs, and fostering a culture of responsiveness, accountability, and continuous improvement. The manager will oversee the on-shore and off-shore IT Service Desk teammates, manage escalations, and act as the primary liaison between IT and business stakeholders. The ideal candidate combines strong technical knowledge with outstanding leadership and communication skills.
**Key Responsibilities**
**Service Desk Operations**
+ Oversee daily operations to ensure timely resolution of incidents and requests.
+ Implement ITIL best practices for incident, problem, and request management.
+ Monitor service desk metrics (response times, resolution rates, customer satisfaction).
+ Manage escalated support issues requiring on-site presence, including complex troubleshooting, patching, and hardware/software re-installations.
**Leadership & Team Vendor Management**
+ Promote a customer-first mindset across the team
+ Lead, mentor, and develop the service desk team to deliver high-quality support and advance team objectives.
+ Partner with IT Support vendors, and outsourced partners to ensure service excellence.
**Process Improvement & Compliance**
+ Identify, develop, and communicate new technology standards and best practices.
+ Identify opportunities to streamline workflows and enhance efficiency.
+ Drive automation and self-service initiatives.
+ Maintain documentation of procedures, FAQs, and knowledge base articles.
+ Ensure compliance with IT security standards, policies, and procedures.
**Customer Experience & Business Focus**
+ Serve as the primary point of contact for all IT service requests, incidents, and communications with internal and external customers.
+ Ensure customer satisfaction by delivering excellence in IT products and services, and by consistently demonstrating a professional, positive, and approachable attitude.
+ Champion customer service excellence by ensuring all interactions are empathetic, professional, and solution oriented.
+ Proactively seek out unmet business needs and propose technology-based solutions that enhance user experience and business outcomes.
+ Gather feedback to continuously improve service quality.
**Stakeholder Engagement**
+ Act as the technical and communications liaison between IT, business partners, users, and senior management.
+ Participate in IT steering committees and project teams as required.
**Desired Attributes**
+ Empathetic leader who inspires trust and accountability.
+ Analytical thinker with a focus on problem-solving and continuous improvement.
+ Skilled at balancing technical priorities with customer satisfaction.
+ Adaptable and resilient in managing change.
**Cross-Functional Collaboration**
+ Partner with infrastructure, applications, cybersecurity, and regional IT teams to resolve IT issues.
+ Communicate effectively with executives and stakeholders across diverse geographies.
+ Align service desk operations with enterprise IT strategy and business objectives.
**Required Education and Experience**
+ Bachelor's degree and 5-10 years of related experience, or equivalent combination.
+ Must have ITIL Foundations Certification
+ Strong working ServiceNow Experience
+ Proven experience in technical management, data governance, and service desk operations.
+ Strong knowledge of current IT hardware, systems software, and trends.
+ Mastery with MS Products such as M365, Active Directory, Azure, MS Office Suite, is required.
+ Demonstrated ability to analyze situations, evaluate alternatives, and implement robust solutions.
+ Strong written and verbal communication skills, with fluency in English.
**Core Competencies**
+ Customer- and business-focused mindset with a commitment to service excellence.
+ Strong problem-solving and analytical skills; ability to work independently and exercise sound judgment.
+ Adaptability to change and willingness to be held accountable for commitments.
+ Ability to manage personnel with minimal supervision and work effectively in a team environment.
+ Sensitivity in handling confidential information and strong organizational skills.
**Desired Attributes**
+ Empathetic leader who inspires trust and accountability.
+ Analytical thinker with a focus on problem-solving and continuous improvement.
+ Skilled at balancing technical priorities with customer satisfaction.
+ Adaptable and resilient in managing change.
**Location: Must be in the greater Charlotte, NC region and come to the office 2-3 days a week.**
**General Description of Available Benefits for Eligible Employees of CRC Group:** At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
**_CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace._**
EEO is the Law (************************************************************************************************** Pay Transparency Nondiscrimination Provision E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf)
Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence.
Why CRC Group?
- Growth: Advance your career with our learning and leadership development programs.
- Innovation: Work in a forward-thinking environment that values new ideas.
- Community: Be part of a supportive team that celebrates success together.
- Benefits: Enjoy competitive compensation, health benefits, and retirement plans.
Who We're Looking For
We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.
IT Service Desk Manager
Charlotte, NC jobs
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is a hands-on leader responsible for ensuring exceptional service delivery, managing day-to-day operations of the IT Service Desk. This role is pivotal in maintaining high levels of customer satisfaction, aligning IT services with business needs, and fostering a culture of responsiveness, accountability, and continuous improvement. The manager will oversee the on-shore and off-shore IT Service Desk teammates, manage escalations, and act as the primary liaison between IT and business stakeholders. The ideal candidate combines strong technical knowledge with outstanding leadership and communication skills.
Key Responsibilities
Service Desk Operations
* Oversee daily operations to ensure timely resolution of incidents and requests.
* Implement ITIL best practices for incident, problem, and request management.
* Monitor service desk metrics (response times, resolution rates, customer satisfaction).
* Manage escalated support issues requiring on-site presence, including complex troubleshooting, patching, and hardware/software re-installations.
Leadership & Team Vendor Management
* Promote a customer-first mindset across the team
* Lead, mentor, and develop the service desk team to deliver high-quality support and advance team objectives.
* Partner with IT Support vendors, and outsourced partners to ensure service excellence.
Process Improvement & Compliance
* Identify, develop, and communicate new technology standards and best practices.
* Identify opportunities to streamline workflows and enhance efficiency.
* Drive automation and self-service initiatives.
* Maintain documentation of procedures, FAQs, and knowledge base articles.
* Ensure compliance with IT security standards, policies, and procedures.
Customer Experience & Business Focus
* Serve as the primary point of contact for all IT service requests, incidents, and communications with internal and external customers.
* Ensure customer satisfaction by delivering excellence in IT products and services, and by consistently demonstrating a professional, positive, and approachable attitude.
* Champion customer service excellence by ensuring all interactions are empathetic, professional, and solution oriented.
* Proactively seek out unmet business needs and propose technology-based solutions that enhance user experience and business outcomes.
* Gather feedback to continuously improve service quality.
Stakeholder Engagement
* Act as the technical and communications liaison between IT, business partners, users, and senior management.
* Participate in IT steering committees and project teams as required.
Desired Attributes
* Empathetic leader who inspires trust and accountability.
* Analytical thinker with a focus on problem-solving and continuous improvement.
* Skilled at balancing technical priorities with customer satisfaction.
* Adaptable and resilient in managing change.
Cross-Functional Collaboration
* Partner with infrastructure, applications, cybersecurity, and regional IT teams to resolve IT issues.
* Communicate effectively with executives and stakeholders across diverse geographies.
* Align service desk operations with enterprise IT strategy and business objectives.
Required Education and Experience
* Bachelor's degree and 5-10 years of related experience, or equivalent combination.
* Must have ITIL Foundations Certification
* Strong working ServiceNow Experience
* Proven experience in technical management, data governance, and service desk operations.
* Strong knowledge of current IT hardware, systems software, and trends.
* Mastery with MS Products such as M365, Active Directory, Azure, MS Office Suite, is required.
* Demonstrated ability to analyze situations, evaluate alternatives, and implement robust solutions.
* Strong written and verbal communication skills, with fluency in English.
Core Competencies
* Customer- and business-focused mindset with a commitment to service excellence.
* Strong problem-solving and analytical skills; ability to work independently and exercise sound judgment.
* Adaptability to change and willingness to be held accountable for commitments.
* Ability to manage personnel with minimal supervision and work effectively in a team environment.
* Sensitivity in handling confidential information and strong organizational skills.
Desired Attributes
* Empathetic leader who inspires trust and accountability.
* Analytical thinker with a focus on problem-solving and continuous improvement.
* Skilled at balancing technical priorities with customer satisfaction.
* Adaptable and resilient in managing change.
Location: Must be in the greater Charlotte, NC region and come to the office 2-3 days a week.
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Auto-ApplyFEMA PA Program Delivery Manager
New York jobs
Hagerty
Consulting
Inc
Hagerty
is
the
nations
leading
emergency
management
and
homeland
security
consulting
firm
Known
for
its
public
spirit
innovative
thinking
problem
solving
and
exceptional
people
Hagerty
is
sought
after
to
work
on
some
of
the
largest
and
most
complex
crisis
and
emergency
management
issues We serve our clients across the nation to enhance their preparedness programs; create more resilient and sustainable communities; provide innovative solutions to enhance their response; and obtain and manage grants and loans to support their recovery This is not for immediate hire Candidates for the FEMA Public Assistance PA Program Delivery Manager position will be considered for our internal Recovery Cadre pipeline Individuals we have added to this internal Recovery Cadre pipeline will receive first consideration for future openings that align with their skillset and interests If you are interested in active open positions where we would be looking at immediate hire please review the other openings on our website The Federal Emergency Management Agency FEMA Public Assistance PA Program Delivery Manager will be responsible for providing support to clients associated with the FEMA PA Program andor other special programs as needed The FEMA PA Program Delivery Manager PDMG may be assigned to different environments Depending on the project these may include working remotely intermittent travel to client sites or potentially longer term travel on deployments Responsibilities for the FEMA PA Program Delivery Manager Include Support local governments and private non profits recovering from natural disasters through federal funding programs namely the FEMA PA program Support the administrative process of the recovery program through collection of documentation covering damage reports financial information facility maintenance records and other relevant data Assist these clients with ensuring their costs are eligible for funding based on the FEMA PA program policy process and compliance rules Partner with clients to take this collected information and contribute to project formulation efforts namely creating well crafted FEMA PA Project Worksheets PWsContribute to other recovery efforts outside of the FEMA PA program as assigned Qualifications for the FEMA PA Program Delivery Manager Include A minimum of two 2 years of professional experience preferably in management consulting or in a role directly supporting the FEMA PA ProgramA bachelors degree in a related field eg economics political science public policy emergency management business administration Previous experience with financial analysis and reconciliation Proficiency in Microsoft Excel eg pivot tables VLOOKUPStrong communication skills including written and verbal Compensation for the FEMA PA Program Delivery Manager Includes Salary range of 70000 150000 Compensation decisions depend on a wide range of factors including but not limited to skills experience and training licensure and certifications internal equity location travel requirements and other business and organizational needs Comprehensive benefits program including healthdentalvision insurance 401k retirement plan flexible spending accounts FSA for health and transitparking short and long term disability insurance life insurance paid time off holidays sick leave and more Hagerty Consulting is an Equal Opportunity Employer We welcome applications from a wide range of candidates and all qualified applicants will receive consideration for employment without regard to race color ethnicitynational origin gender sexual orientation gender identity or expression pregnancy religion age disability marital status military status genetic information or any other status characteristic or condition protected by local state or federal law We promote equal opportunity in all our employment decisions including but not limited to recruitment hiring compensation training promotion demotion transfer lay off and termination and all other terms and conditions of employment For our privacy notice to California residents regarding the collection of personal information please click here
Senior Technical Program Manager
Boston, MA jobs
Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help craft the future you want to see - and discover that better can take you anywhere you want to go.
Join our Customer Identity and Access Management (CIAM) team as a Senior Technical Program Manager, where you'll lead the delivery of ground breaking identity solutions.
This role offers the chance to lead complex programs that improve security and user experience, directly contributing to our mission of safeguarding customer data.
You'll collaborate with multi-functional teams to align technical implementations with strategic goals, driving innovation and excellence in identity management. You will work under the leadership of the Platform Owner, CIAM and play a pivotal role in crafting our CIAM strategy. Your leadership will ensure the successful execution of identity solutions, improving security and trust, and supporting the organization's growth objectives.
Position Responsibilities:
Lead and manage large-scale, multi-functional technical programs from inception to completion.
Collaborate with business, software development, cybersecurity, and compliance teams to implement secure identity solutions.
Ensure programs meet organization standards, timelines, and regulatory requirements.
Communicate optimally with partners, providing updates and addressing concerns.
Track and evaluate new technologies and trends in identity management.
Required Qualifications
7-10 years of experience in technical program management, preferably in identity and access management.
Deep understanding of identity technologies and regulatory compliance standards.
Proven ability to manage complex programs with multi-functional teams.
Strong leadership, communication, and problem-solving skills.
Preferred Qualifications
Bachelor's degree or equivalent experience in Computer Science, Engineering, or related field; advanced degree preferred.
When you join our team:
We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our distributed team, we'll support you in crafting the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit *************************************************
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************.
Referenced Salary Location
Boston, Massachusetts
Working Arrangement
Hybrid
Salary range is expected to be between
$104,860.00 USD - $194,740.00 USD
If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify
Company: John Hancock Life Insurance Company (U.S.A.)
Auto-ApplyFEMA PA Program Delivery Manager
South Carolina jobs
Hagerty
Consulting
Inc
Hagerty
is
the
nations
leading
emergency
management
and
homeland
security
consulting
firm
Known
for
its
public
spirit
innovative
thinking
problem
solving
and
exceptional
people
Hagerty
is
sought
after
to
work
on
some
of
the
largest
and
most
complex
crisis
and
emergency
management
issues We serve our clients across the nation to enhance their preparedness programs; create more resilient and sustainable communities; provide innovative solutions to enhance their response; and obtain and manage grants and loans to support their recovery This is not for immediate hire Candidates for the FEMA Public Assistance PA Program Delivery Manager position will be considered for our internal Recovery Cadre pipeline Individuals we have added to this internal Recovery Cadre pipeline will receive first consideration for future openings that align with their skillset and interests If you are interested in active open positions where we would be looking at immediate hire please review the other openings on our website The Federal Emergency Management Agency FEMA Public Assistance PA Program Delivery Manager will be responsible for providing support to clients associated with the FEMA PA Program andor other special programs as needed The FEMA PA Program Delivery Manager PDMG may be assigned to different environments Depending on the project these may include working remotely intermittent travel to client sites or potentially longer term travel on deployments Responsibilities for the FEMA PA Program Delivery Manager Include Support local governments and private non profits recovering from natural disasters through federal funding programs namely the FEMA PA program Support the administrative process of the recovery program through collection of documentation covering damage reports financial information facility maintenance records and other relevant data Assist these clients with ensuring their costs are eligible for funding based on the FEMA PA program policy process and compliance rules Partner with clients to take this collected information and contribute to project formulation efforts namely creating well crafted FEMA PA Project Worksheets PWsContribute to other recovery efforts outside of the FEMA PA program as assigned Qualifications for the FEMA PA Program Delivery Manager Include A minimum of two 2 years of professional experience preferably in management consulting or in a role directly supporting the FEMA PA ProgramA bachelors degree in a related field eg economics political science public policy emergency management business administration Previous experience with financial analysis and reconciliation Proficiency in Microsoft Excel eg pivot tables VLOOKUPStrong communication skills including written and verbal Compensation for the FEMA PA Program Delivery Manager Includes Salary range of 70000 150000 Compensation decisions depend on a wide range of factors including but not limited to skills experience and training licensure and certifications internal equity location travel requirements and other business and organizational needs Comprehensive benefits program including healthdentalvision insurance 401k retirement plan flexible spending accounts FSA for health and transitparking short and long term disability insurance life insurance paid time off holidays sick leave and more Hagerty Consulting is an Equal Opportunity Employer We welcome applications from a wide range of candidates and all qualified applicants will receive consideration for employment without regard to race color ethnicitynational origin gender sexual orientation gender identity or expression pregnancy religion age disability marital status military status genetic information or any other status characteristic or condition protected by local state or federal law We promote equal opportunity in all our employment decisions including but not limited to recruitment hiring compensation training promotion demotion transfer lay off and termination and all other terms and conditions of employment For our privacy notice to California residents regarding the collection of personal information please click here
FEMA PA Program Delivery Manager
Florida jobs
Hagerty
Consulting
Inc
Hagerty
is
the
nations
leading
emergency
management
and
homeland
security
consulting
firm
Known
for
its
public
spirit
innovative
thinking
problem
solving
and
exceptional
people
Hagerty
is
sought
after
to
work
on
some
of
the
largest
and
most
complex
crisis
and
emergency
management
issues We serve our clients across the nation to enhance their preparedness programs; create more resilient and sustainable communities; provide innovative solutions to enhance their response; and obtain and manage grants and loans to support their recovery This is not for immediate hire Candidates for the FEMA Public Assistance PA Program Delivery Manager position will be considered for our internal Recovery Cadre pipeline Individuals we have added to this internal Recovery Cadre pipeline will receive first consideration for future openings that align with their skillset and interests If you are interested in active open positions where we would be looking at immediate hire please review the other openings on our website The Federal Emergency Management Agency FEMA Public Assistance PA Program Delivery Manager will be responsible for providing support to clients associated with the FEMA PA Program andor other special programs as needed The FEMA PA Program Delivery Manager PDMG may be assigned to different environments Depending on the project these may include working remotely intermittent travel to client sites or potentially longer term travel on deployments Responsibilities for the FEMA PA Program Delivery Manager Include Support local governments and private non profits recovering from natural disasters through federal funding programs namely the FEMA PA program Support the administrative process of the recovery program through collection of documentation covering damage reports financial information facility maintenance records and other relevant data Assist these clients with ensuring their costs are eligible for funding based on the FEMA PA program policy process and compliance rules Partner with clients to take this collected information and contribute to project formulation efforts namely creating well crafted FEMA PA Project Worksheets PWsContribute to other recovery efforts outside of the FEMA PA program as assigned Qualifications for the FEMA PA Program Delivery Manager Include A minimum of two 2 years of professional experience preferably in management consulting or in a role directly supporting the FEMA PA ProgramA bachelors degree in a related field eg economics political science public policy emergency management business administration Previous experience with financial analysis and reconciliation Proficiency in Microsoft Excel eg pivot tables VLOOKUPStrong communication skills including written and verbal Compensation for the FEMA PA Program Delivery Manager Includes Salary range of 70000 150000 Compensation decisions depend on a wide range of factors including but not limited to skills experience and training licensure and certifications internal equity location travel requirements and other business and organizational needs Comprehensive benefits program including healthdentalvision insurance 401k retirement plan flexible spending accounts FSA for health and transitparking short and long term disability insurance life insurance paid time off holidays sick leave and more Hagerty Consulting is an Equal Opportunity Employer We welcome applications from a wide range of candidates and all qualified applicants will receive consideration for employment without regard to race color ethnicitynational origin gender sexual orientation gender identity or expression pregnancy religion age disability marital status military status genetic information or any other status characteristic or condition protected by local state or federal law We promote equal opportunity in all our employment decisions including but not limited to recruitment hiring compensation training promotion demotion transfer lay off and termination and all other terms and conditions of employment For our privacy notice to California residents regarding the collection of personal information please click here
Compliance Technical Project Manager - Consultant
New York jobs
Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We're optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.
Strategy & Management Consulting
Sia's Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy.
A digital leader or growing disruptor, everyone must transform themselves to maintain their advantage. The Sia
Technology Business Unit
supports clients through digital, operations and organizational transformation adapted to their culture and working methods. We help clients strategize and scale leveraging deep expertise and solutions in compliance and risk management, strategic technology partnerships, data science, operations and business analysis and mergers and acquisitions.
Job Description
Our values have led us to two decades of global expansion. Our team is a key part of that story, supporting many of the biggest names in technology with our expertise in Tech Consulting. In this role you will:
Partner with program managers and cross-functional partners to consolidate the coordination, tracking and communication of project requirements, priorities, roadmaps, milestones and status to key stakeholders
Work with Product Owners and small/large engineering teams to implement required business solutions
Define product roadmap as well as Goals/Metrics, as well as methodology and tools to measure these metrics
Build internal customer & stakeholders relationships to manage expectations and agree on clear objectives and timelines
Identify risks and act on them to ensure the team and project are not derailed
Manage competing priorities and simultaneous projects in a fast-paced environment
Build subject matter expertise, stay up-to-date on technology, and identify key partnerships to help define team road maps
Switch from program level to task level issues in driving projects to completion
Work with peers of all levels, from front line analysts to high level executives
Be skilled in project and priority triage work effectively within broad parameters, and operate with considerable autonomy
Conduct ongoing communication of team programs and reduce surprises by proactively managing risks
Seek opportunities to create efficiencies for people and processes through automation
Qualifications
Required
Minimum of 1 year of experience in Technical Program Management in a related industry -
technology or financial services.
Minimum of 1 year of Agile development experience.
Demonstrated leadership in simultaneously managing multiple large, complex projects that span cross-functional teams, establishing sustainable processes while delivering on time, on budget, with requirements met.
Proven ability to develop business relationships and work successfully with people at all levels of management.
Strong communication skills, both oral and written, including presentation skills to executive level business stakeholders.
Proven ability to manage program/project level budgeting and provide financial tracking over several million dollars.
Demonstrated ability to motivate project teams in the completion of projects.
Extremely responsive with a strong sense of urgency.
Successfully navigates a highly matrixed organization.
Demonstrate technical and/or data related acumen, as a project manager.
Based in Seattle and eligible to work in the United States.
Recommended
PMP, Scaled Agile, Scrum Master or equivalent experience.
LEAN Six Sigma certification encouraged.
Working knowledge of Service Now (Carts+) Portfolio & Program Management module and/or similar tools such as; Smartsheets, MS Project, Ariba, Azure DevOps, Google Suite (e.g., Spreadsheets, Doc, Presentation, etc.).
Additional Information
Compensation & Benefits
We believe in supporting our team professionally and personally. Here's a snapshot of the comprehensive benefits you'll enjoy as part of Sia.
Competitive Compensation
Annual base salary starting at $88,000, commensurate with experience and qualifications
Annual performance based discretionary bonus
Robust Health Coverage
3 Medical plans
Dental and Vision
Life, AD&D and other voluntary insurance
Tax-Advantaged Accounts
401K retirement plan
4% matching and 100% vested upon enrollment
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Health, Dependent Care, Commuter
Family Friendly Benefits
100% paid parental leave for all new parents with eligible tenure
Building Healthy Families program if enrolled through Medical plan
Time Off to Recharge
Generous Paid Time Off (PTO) policy
9 company holidays plus 1 floating holiday
Extras that Make Life Easier
College savings and student loan repayment assistance
Monthly cell phone stipend
Access to wellness programs at no cost if enrolled through Medical plan, including:
Gym membership reimbursement
LiveHealth Online virtual care
Personalized support from a Well-being Coach
Employee Assistance Program at no cost
Free confidential counseling and emotional support services
On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management)
Diversity, Equity, Inclusion & Belonging
At Sia, we believe in fostering a diverse, equitable and inclusive
culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our
website
for more information.
Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
Office Workplace Guidelines
Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations-New York City, Charlotte, Seattle, and San Francisco-are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location.
Work Authorization & Sponsorship
At this time, Sia does not intend to employ any applicant who will require, either now or in the future, employment visa sponsorship or sponsorship for work authorization (i.e., H-1B visa, F-1/OPT or STEM OPT, TN, etc.).
Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
Compliance Technical Project Manager - Consultant
New York, NY jobs
Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We're optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.
Strategy & Management Consulting
Sia's Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy.
A digital leader or growing disruptor, everyone must transform themselves to maintain their advantage. The Sia Technology Business Unit supports clients through digital, operations and organizational transformation adapted to their culture and working methods. We help clients strategize and scale leveraging deep expertise and solutions in compliance and risk management, strategic technology partnerships, data science, operations and business analysis and mergers and acquisitions.
Job description
Our values have led us to two decades of global expansion. Our team is a key part of that story, supporting many of the biggest names in technology with our expertise in Tech Consulting. In this role you will:
* Partner with program managers and cross-functional partners to consolidate the coordination, tracking and communication of project requirements, priorities, roadmaps, milestones and status to key stakeholders
* Work with Product Owners and small/large engineering teams to implement required business solutions
* Define product roadmap as well as Goals/Metrics, as well as methodology and tools to measure these metrics
* Build internal customer & stakeholders relationships to manage expectations and agree on clear objectives and timelines
* Identify risks and act on them to ensure the team and project are not derailed
* Manage competing priorities and simultaneous projects in a fast-paced environment
* Build subject matter expertise, stay up-to-date on technology, and identify key partnerships to help define team road maps
* Switch from program level to task level issues in driving projects to completion
* Work with peers of all levels, from front line analysts to high level executives
* Be skilled in project and priority triage work effectively within broad parameters, and operate with considerable autonomy
* Conduct ongoing communication of team programs and reduce surprises by proactively managing risks
* Seek opportunities to create efficiencies for people and processes through automation
Qualifications
Required
* Minimum of 1 year of experience in Technical Program Management in a related industry - technology or financial services.
* Minimum of 1 year of Agile development experience.
* Demonstrated leadership in simultaneously managing multiple large, complex projects that span cross-functional teams, establishing sustainable processes while delivering on time, on budget, with requirements met.
* Proven ability to develop business relationships and work successfully with people at all levels of management.
* Strong communication skills, both oral and written, including presentation skills to executive level business stakeholders.
* Proven ability to manage program/project level budgeting and provide financial tracking over several million dollars.
* Demonstrated ability to motivate project teams in the completion of projects.
* Extremely responsive with a strong sense of urgency.
* Successfully navigates a highly matrixed organization.
* Demonstrate technical and/or data related acumen, as a project manager.
* Based in Seattle and eligible to work in the United States.
Recommended
* PMP, Scaled Agile, Scrum Master or equivalent experience.
* LEAN Six Sigma certification encouraged.
* Working knowledge of Service Now (Carts+) Portfolio & Program Management module and/or similar tools such as; Smartsheets, MS Project, Ariba, Azure DevOps, Google Suite (e.g., Spreadsheets, Doc, Presentation, etc.).
Additional information
Compensation & Benefits
We believe in supporting our team professionally and personally. Here's a snapshot of the comprehensive benefits you'll enjoy as part of Sia.
Competitive Compensation
* Annual base salary starting at $88,000, commensurate with experience and qualifications
* Annual performance based discretionary bonus
Robust Health Coverage
* 3 Medical plans
* Dental and Vision
* Life, AD&D and other voluntary insurance
Tax-Advantaged Accounts
* 401K retirement plan
* 4% matching and 100% vested upon enrollment
* Health Savings Account (HSA)
* Flexible Spending Account (FSA)
* Health, Dependent Care, Commuter
Family Friendly Benefits
* 100% paid parental leave for all new parents with eligible tenure
* Building Healthy Families program if enrolled through Medical plan
Time Off to Recharge
* Generous Paid Time Off (PTO) policy
* 9 company holidays plus 1 floating holiday
Extras that Make Life Easier
* College savings and student loan repayment assistance
* Monthly cell phone stipend
* Access to wellness programs at no cost if enrolled through Medical plan, including:
* Gym membership reimbursement
* LiveHealth Online virtual care
* Personalized support from a Well-being Coach
* Employee Assistance Program at no cost
* Free confidential counseling and emotional support services
* On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management)
Diversity, Equity, Inclusion & Belonging
At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information.
Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
Office Workplace Guidelines
Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations-New York City, Charlotte, Seattle, and San Francisco-are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location.
Work Authorization & Sponsorship
At this time, Sia does not intend to employ any applicant who will require, either now or in the future, employment visa sponsorship or sponsorship for work authorization (i.e., H-1B visa, F-1/OPT or STEM OPT, TN, etc.).
Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.