Account Representative jobs at UofL Hospital

We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! JOB DESCRIPTION Position: Account Service Representative (ASR) - Indianapolis, IN Position Summary: Account Service Representatives are positions assigned to the Sales Department in Toledo, OH. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account. Territory: Indianapolis Principle Responsibilities: Territory management of a specific territory. To comply with all policies and procedures of the company. Follow up on a timely basis to all client and employee requests. Insure proper documentation and materials are accurately completed. Perform financial assessments of existing accounts. Develop Organic Growth within assigned territory. Communicate effectively and professionally with internal and external employees. Scope: It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client's issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory. Education: College degree in Business Management and or Marketing preferred but not required. Experience: Previous outside service management in the medical field of 2 years preferred but not required. Skills: The ability to communicate effectively orally and written. All ASR's are to manage their time efficiently and complete their pending paperwork accurately and timely. Scheduled Weekly Hours: 40 Work Shift: Job Category: Sales Company: Sonic Healthcare USA, Inc Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information. Does this position require Patient Care? No Essential Functions: Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies * Addresses issues of a more complex nature and support junior staff by answering day to day questions * Process payments and maintain up-to-date billing records * Reprocessing insurance denials and submitting all necessary documentation for payment * Maintain accurate billing records and files * Collaborate with other departments to resolve billing and payment issues * May prepare monthly and quarterly billing reports for management review Qualifications Education High School Diploma or Equivalent required Experience in billing, finance or collections 2-3 years required Knowledge, Skills and Abilities * Strong attention to detail. * Excellent interpersonal, written and verbal communication skills. * Proficient in Microsoft Office Excel and other relevant billing software. * Ability to prioritize and manage multiple tasks simultaneously. * Ability to work independently and as part of a team. * Ability to work in a fast-paced environment. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information. Does this position require Patient Care? No Essential Functions: Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies -Addresses issues of a more complex nature and support junior staff by answering day to day questions -Process payments and maintain up-to-date billing records -Reprocessing insurance denials and submitting all necessary documentation for payment -Maintain accurate billing records and files -Collaborate with other departments to resolve billing and payment issues -May prepare monthly and quarterly billing reports for management review Qualifications Education High School Diploma or Equivalent required Experience in billing, finance or collections 2-3 years required Knowledge, Skills and Abilities - Strong attention to detail. - Excellent interpersonal, written and verbal communication skills. - Proficient in Microsoft Office Excel and other relevant billing software. - Ability to prioritize and manage multiple tasks simultaneously. - Ability to work independently and as part of a team. - Ability to work in a fast-paced environment. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Job Description Aeroflow Health - Billing Representative - Urology - Fully Remote Opportunity Aeroflow Health is taking the home health products and equipment industry by storm. We have created a better way of doing business that prioritizes our customers, our community, and our coworkers. Aeroflow believes in career building. That is why we promote from within and reward individuals who have invested their time and talent in us. Whether you are looking for a place from which to launch your career - or a stable, ethical company in which to advance you will not find an organization better equipped to help you meet your professional goals than Aeroflow Health. The Opportunity Within Aeroflow, there are 4 main divisions: Urology, Diabetes, Mom & Baby, & Sleep. Each division specializes in a specific set of medical supplies aimed to treat a medical diagnosis or the symptoms of that diagnosis. Aeroflow Urology focuses on incontinence products such as diapers, underpads, and catheter supplies Supplies are shipped directly to more than 100,000+ patients a month across the nation who have medical insurance and a urinary incontinence diagnosis Aeroflow Urology is a leader in the incontinence industry. With a focus on outstanding customer service, Urology has maintained a 4.9 out of 5 star average on over 7000+ Google reviews The Urology Billing team specifically addresses denied claims that are sent to insurance for payment, provides medical documentation to insurance carriers, addresses insurance audits, and so much more Your Primary Responsibilities We are currently seeking a Urology Billing Representative. The duties and responsibilities for this role include: Performing analytical work of denied claims Research insurance payer requirements Solving problems and finding innovative solutions Ability to prioritize multiple responsibilities Making and receiving calls with a professional demeanor Understanding reimbursement policies Comfort with technology Monitor reports to identify trends, concerns, and/or areas of improvement Discuss findings with the potential of reporting up to management Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance Maintain HIPAA/patient confidentiality Regular and reliable attendance as assigned by your schedule Other job duties assigned Required Qualifications: 2 years recent work history Desired Qualifications: Bachelor's degree from accredited university (any field) Prior work experience in healthcare or health insurance What we look for We are looking for a highly motivated, talented individual with the following qualities: Detail oriented & critical thinker Excellent customer service skills High level of organization Strong decision maker Strong communicator Flexible and adaptable Empathetic, compassionate, inclusive What to expect in the first 30 - 60 days: First 30 days you will be training on: 4 major internal programs Basic & complex strategies for resolving a insurance claim denial Key metrics & KPI's Compliance rules & regulations Training is a combination of modules + one on one with supervisors and billers After 30-45 days, you will be responsible for working an assigned billing report independently, answering phone calls independently, as well as the attending and contributing to the following meetings: Frequent one on one prioritization and Q&A sessions with supervisor Weekly all team meetings with all Urology Billing members Bi-monthly meetings with relevant support teams as needed Expect about 25% of your time to be spent collaborating; 75% of time to be spent working independently What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!! Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified Great Place to Work Certified 5000 Best Place to Work award winner HME Excellence Award Sky High Growth Award If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you! Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Review and correct claims edit, and electronic exception reports. Review error data with appropriate staff and have corrections made. Maintain the rejection and no response reports. Periodically review EOB's from all carriers. Monitor reimbursement levels of inappropriate payments. Experience Required Experience with a complex billing system such IDX or SMS is required. Experience in accounts receivables resolution is required. Computer and financial management experience required Education Requirements High School Diploma or Equivalent required, some college preferred. Salary Min ($) USD $20.00 Salary Max ($) USD $31.00

Job Description Aeroflow Health - Billing Representative - Urology - Fully Remote Opportunity Aeroflow Health is taking the home health products and equipment industry by storm. We have created a better way of doing business that prioritizes our customers, our community, and our coworkers. Aeroflow believes in career building. That is why we promote from within and reward individuals who have invested their time and talent in us. Whether you are looking for a place from which to launch your career - or a stable, ethical company in which to advance you will not find an organization better equipped to help you meet your professional goals than Aeroflow Health. The Opportunity Within Aeroflow, there are 4 main divisions: Urology, Diabetes, Mom & Baby, & Sleep. Each division specializes in a specific set of medical supplies aimed to treat a medical diagnosis or the symptoms of that diagnosis. Aeroflow Urology focuses on incontinence products such as diapers, underpads, and catheter supplies Supplies are shipped directly to more than 100,000+ patients a month across the nation who have medical insurance and a urinary incontinence diagnosis Aeroflow Urology is a leader in the incontinence industry. With a focus on outstanding customer service, Urology has maintained a 4.9 out of 5 star average on over 7000+ Google reviews The Urology Billing team specifically addresses denied claims that are sent to insurance for payment, provides medical documentation to insurance carriers, addresses insurance audits, and so much more Your Primary Responsibilities We are currently seeking a Urology Billing Representative. The duties and responsibilities for this role include: Performing analytical work of denied claims Research insurance payer requirements Solving problems and finding innovative solutions Ability to prioritize multiple responsibilities Making and receiving calls with a professional demeanor Understanding reimbursement policies Comfort with technology Monitor reports to identify trends, concerns, and/or areas of improvement Discuss findings with the potential of reporting up to management Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance Maintain HIPAA/patient confidentiality Regular and reliable attendance as assigned by your schedule Other job duties assigned Required Qualifications: 2 years recent work history Desired Qualifications: Bachelor's degree from accredited university (any field) Prior work experience in healthcare or health insurance What we look for We are looking for a highly motivated, talented individual with the following qualities: Detail oriented & critical thinker Excellent customer service skills High level of organization Strong decision maker Strong communicator Flexible and adaptable Empathetic, compassionate, inclusive What to expect in the first 30 - 60 days: First 30 days you will be training on: 4 major internal programs Basic & complex strategies for resolving a insurance claim denial Key metrics & KPI's Compliance rules & regulations Training is a combination of modules + one on one with supervisors and billers After 30-45 days, you will be responsible for working an assigned billing report independently, answering phone calls independently, as well as the attending and contributing to the following meetings: Frequent one on one prioritization and Q&A sessions with supervisor Weekly all team meetings with all Urology Billing members Bi-monthly meetings with relevant support teams as needed Expect about 25% of your time to be spent collaborating; 75% of time to be spent working independently What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!! Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified Great Place to Work Certified 5000 Best Place to Work award winner HME Excellence Award Sky High Growth Award If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you! Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Full-time Description Soleo Health is seeking a Collection Specialist to support our Specialty Infusion Pharmacy and work Remotely (USA). Join us in Simplifying Complex Care! Home infusion therapy experience required. Soleo Health Perks: Competitive Wages Flexible schedules 401(k) with a match Referral Bonus Annual Merit Based Increases No Weekends or Holidays! Affordable Medical, Dental, and Vision Insurance Plans Company Paid Disability and Basic Life Insurance HSA and FSA (including dependent care) options Paid Time Off! Education Assistant Program The Position: The Collection Specialist is responsible for a broad range of collection processes related to medical accounts receivable in support of multiple site locations. The Collections Specialist will proactively work assigned accounts to maximize accurate and timely payment. Responsibilities include: Researches all balances on the accounts receivable and takes necessary collection actions to resolve in a timely manner Researches assigned correspondence; takes necessary action to resolve requests Routinely reviews and works correspondence folder requests in a timely manner Makes routine collection calls on outstanding claims Identifies billing errors, short payments, unpaid claims, cash application issues and resolves accordingly Ability to identify potential risk, write offs and status appropriately and report and escalate to management on as identified Researches refund requests received by payers and statuses refund according to findings Documents detailed notes in a clear and concise fashion in Company software system Identifies issues/trends and escalates to Manager when assistance is needed Provides exceptional Customer Service to internal and external customers Ensures compliance with federal, state, and local governments, third party contracts, and company policies Must be able to communicate well with branch, management, patients and insurance carriers Ability to perform account analysis when needed Answering phones/taking patient calls regarding balance questions Using portals and other electronic tools Ensure claims are on file after initial submission Identifies, escalates, and prepares potential payor projects to management and company Liaisons Write detailed appeals with supporting documentation Keep abreast of payor follow up/appeal deadlines Submits secondary claims Schedule: M-F 830am-5pm Requirements Previous Home Infusion and Specialty Pharmacy experience required 1-3 years or more of strong collections experience High school diploma or equivalent; an associate degree in finance, accounting, or a related field is preferred Knowledge of HCPC coding and medical terminology CPR+ systems experience preferred Excellent math and writing skills Excellent interpersonal, communication and organizational skills Ability to prioritize, problem solve and multitask Word, Excel and Outlook experience About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keyword: accounts receivable, collection, specialty pharmacy, now hiring, hiring immediately Salary Description $19-$23 Per Hour

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Meets and exceeds monthly collection goals and booking targets with an emphasis on accuracy, productivity, cost-effectiveness, blood inventory needs, efficient operations, and customer service Actively prospects and networks to continually add new, productive blood drive opportunities Identifies and evaluates the key motivators within each organization to elicit the commitment and follow through needed to ensure optimal participation at blood drives Manages blood drive details and outcomes by scheduling resources; ensuring appropriateness of blood drive site; communicating internally all details regarding the blood drive; coordinating with organization logistics and needs for the blood drive; forecasting production of the drive; clearly defining expectations of the group; providing tools, timelines, and training to the group; scheduling communication touch points; and managing successful outcomes Appraises existing accounts to identify opportunity for improvement, creates a strategy, and pursues a conversation with account leadership On-site recruits as needed or required; may include evening or weekend hours Develops and maintains relationships with account points of contact, account leaders and key accounts Works with marketing/communications to identify blood drive strategies and prepares content needed to support defined strategies Works collaboratively with other departments as needed to ensure successful blood drives and provides excellent internal customer service Keeps account records up to date which includes titles and contact information for key points of contact Identifies, documents, and provides feedback on issues regarding customer needs/requirements, customer issues/concerns and satisfaction, potential expansion opportunities, competitor activities/strategies, and similar information. All other duties as assigned Performs other duties as assigned Complies with all policies and standards Qualifications Education Bachelor's Degree preferred Associate's Degree with relevant sales and/or event management experience considered preferred Experience 1-3 years of direct business to business sales experience preferred Knowledge, Skills and Abilities Proven track record of sales success Thrives in a self-motivated and self-directed work environment Must have excellent analytical, planning, strategic and decision-making skills Ability to be resourceful, flexible, adaptable; possess excellent problem-solving skills Demonstrates poise and willingness to confidently engage and interact with a wide variety of audiences Must possess excellent time management and organization skills, and able to manage detailed information Skilled in persuasive communication, being able to be direct in a respectful manner Excellent ability to communicate, encompassing written, verbal, and presentation skills Ability to prepare information needed for meeting agendas, educational and motivational presentations, blood drive promotion, trainings, and analytical reports; and the ability to communicate and deliver that information effectively Licenses and Certifications A current valid driver's license and good driving record required #LI-Hybrid #LI-AB1 Not ready to apply? Connect with us for general consideration.

Job Details Hendricks Behavioral Hospital - Plainfield, IN Full Time DayDescription JOIN OUR TEAM AS A COLLECTION SPECIALIST! MONTHLY OPPORTUNITY TO BONUS! Your Work Matters How will you make a difference? We are excited to announce an opening for the Collection Specialist at Hendricks Behavioral Hospital (HBH). This role is pivotal in our mission to provide exceptional psychiatric care. As the Collection Specialist is responsible for the timely follow-up and collection of payment including but not limited to third party payer receivables. This position is the main point of contact between the facility and third party payers to ensure maximum reimbursement is achieved and aging of receivables is minimized. Provide timely follow-up and accurate collection of third party payer receivables. Review, investigate, and troubleshoot open accounts in order to maximize reimbursement per department protocol. Complete documentation of all collection activities in accounting system per departmental protocol. Recommend accounts for contractual, administrative, and charity write-offs to Business Office Manager in a timely manner. Identify and escalate issues to Business Office Manager in a timely manner. Complete a variety of clerical projects as assigned. Adhere to facility, department, corporate and standard policies and procedures. Attend all mandatory facility in-services and staff development activities as scheduled. Your Experience Matters What we're looking for: Education: High school graduate or equivalent preferred. Experience: A minimum of one (1) year of collection experience in a healthcare setting is required or any combination of education, training, or experience in a business office environment. Hospital experience highly preferred. Working knowledge and understanding of insurance rules and regulations is needed. Basic familiarity with MS Excel. Additional Skill Requirements: Excellent communication skills and a professional demeanor is needed. Detail oriented and possessing strong time management skills is necessary in order to manage multiple priorities in a fast paced environment. May be required to work occasional overtime and flexible hours. Your Care Matters What we provide for our team: 401(k) + matching Health insurance 100% company-paid life insurance coverage up to 2x your annual salary Vision insurance Dental insurance 100% company-paid long-term disability insurance Paid time off Paid Holidays Cafeteria on site Employee engagement events Employee assistance program Employee recognition program Free parking What sets us apart: Career & training development opportunities Dynamic and inclusive work environment Engaged management team dedicated to your success A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hendricks Behavioral Hospital (HBH). Compensation: This is a full-time role. The salary scale for this position is $23.00 to $26.00 per hour We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Collection Specialist! Qualifications Get to know us Outstanding Care, Compassionate People, Unparalleled Service Welcome to Hendricks Behavioral Hospital (HBH), a premier healthcare provider in Plainfield, IN setting the gold standard for excellence in mental health and addiction treatment support. Located Plainfield, IN, HBH offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay. At HBH, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals. Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience Hendricks Behavioral Hospital. To learn more, please visit our website: ******************************************** TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S. I ndividuals Maintaining Positive Attitude and Commitment To Service ____________________________________________________________ At Hendricks Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Jefferson County, Indiana. The ideal candidate will be located near Madison with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday-Friday 11am-7pm Pay Range: $16 - $18 *Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123

JOIN TEAM TRILOGY Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts. Schedule Options 1st shift (8-4:30) Duties and Responsibilities 1. Research accounts as needed for collection activities. 2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes. 3. Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers. 4. Works with billing associates to review accounts and correct account billings as needed. 5. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances. 6. Checks for Medicaid eligibility. 7. Analyzes accounts receivable aging and individual accounts. 8. Assists with special projects as needed. 9. Maintain goals for DSO and cash collected. POSITION OVERVIEW * High School diploma or equivalent. Experience * Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred. * Minimum one (1) year multi-facility experience preferred. * Framework/Sage experience preferred. * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products. #pharmacy LOCATION US-KY-Louisville Synchrony Home Office 2701 Chestnut Station Court Louisville KY LIFE AT TRILOGY Careers close to home and your heart Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. * High School diploma or equivalent. Experience * Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred. * Minimum one (1) year multi-facility experience preferred. * Framework/Sage experience preferred. * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products. #pharmacy Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts. Schedule Options 1st shift (8-4:30) Duties and Responsibilities 1. Research accounts as needed for collection activities. 2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes. 3. Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers. 4. Works with billing associates to review accounts and correct account billings as needed. 5. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances. 6. Checks for Medicaid eligibility. 7. Analyzes accounts receivable aging and individual accounts. 8. Assists with special projects as needed. 9. Maintain goals for DSO and cash collected.

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Howard County, Indiana. The ideal candidate will be located in Kokomo with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday - Friday 11AM-7PM Pay Range: $16-$18 *Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Bartholomew County, Indiana. The ideal candidate will be located in Columbus with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday-Friday 11am-7pm Pay Range: $16.00 - $18.00 **Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of IN DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Porter County, Indiana. The ideal candidate will be located in or near Valparaiso with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Tuesday, Thursday, Friday 10am-6pm Pay Range: $16-$18 per hour **Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of your regularly scheduled working hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Elkhart County, Indiana. The ideal candidate will be located in Elkhart with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday-Friday 11am-7pm Pay Range: $16-$18 *Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Marion County, Indiana. The ideal candidate will be located in Indianapolis with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday-Friday 11am-7pm Pay Range: $16 - $18 * Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of IN DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Marion County, Indiana. The ideal candidate will be located in Indianapolis with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday - Friday 12:00pm - 8:00pm (with occassional afterhours Emergency Collections) Pay Range: $16.00 - $18.00 * Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Clark County, Indiana. The ideal candidate will be located near Jeffersonville with the ability to travel within a 45-mile radius. In this role, you will be performing home-based specimen collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva), or hair specimens in accordance with contractual requirements. Shift: Monday-Friday 11am-7pm Pay Range: $16-$18 *Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of IN DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Huntington County, Indiana. The ideal candidate will be located in Huntington with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday-Friday 11:00am-7:00pm Pay Range: $16-$18 *Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#LAB123