Upland Software jobs in Austin, TX

BPO Hunting Sales - Service Line Specialist - IOA (Intelligent Operations and Automation) Level: Director About the Role We are seeking a seasoned Service Line Specialist to join our Intelligent Operations and Automation (IOA) business within the Communications, Media, and Technology (CMT) team. This individual contributor role is pivotal in driving growth and innovation in our BPO/Digital Operations segment. The ideal candidate will possess 15-25 years of experience with a strong track record in consultative and empathetic selling, particularly within SaaS, online, and platform-based businesses. The role demands a dynamic professional who is well-networked within the technology and digital native industry and understands the culture and vibe of this fast-paced ecosystem. While the candidate will own and manage existing client relationships, 50-70% of the focus will be on acquiring new logos and expanding our footprint. The ability to navigate complex internal and external stakeholder environments to close large multi-million dollar deals is essential. Work model: We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this position requires 3 days a week at the Client/Cognizant site mainly in the Bay Area / California / Washington area. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. In this role, you will: · Drive portfolio growth and strategy development across performance metrics for the assigned portfolio. · Provide thought leadership, leading the mind-share conversation across client leadership levels and internal senior management. · Partner with industry bodies, analysts, and advisors to align Cognizant's strategic priorities for the industry segment and service offerings. · Develop positive relationships with senior client executives and partner for mutual success. · Drive outstanding client propositions, partnering with Solutions, Delivery, Process Excellence, and Automation teams. Lead end-to-end management of the account operations including account forecasting, budgeting, and overall P&L. · Manage accountability against Measurable Revenue/Profit Growth within set timelines. What you need to have to be considered: · Solid knowledge of the technology industry, particularly with large tech platform companies. · Experience leading an annual revenue scale of $20Mn+ and handling TCV of ~ $10-30Mn. · Extensive experience in the scale operations domain, advising clients on strategic priorities including but not limited to optimum location strategy, business value proposition, engagement model transformations, and demonstrating industry standard methodologies. · Relationships at senior levels within the relevant industry segments, especially in the Alphabet group companies. · Exposure across operations service domains including Enterprise services, Digital customer experience, ML operations, and Content services. · Minimum of 15-25 years of industry experience preferred with a minimum of the last 10+ years in the Digital native technical landscape. · Knowledge of how matrix structures work across global markets. · Strong analytical and consultative selling approach. We're excited to meet go-getters who believe they can make an impact and share our mission. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. The annual base salary for this position is between $198,000 - $218,000. The specific salary is dependent on experience and other qualifications. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: · Medical/Dental/Vision/Life Insurance · Paid holidays plus Paid Time Off · 401(k) plan and contributions · Long-term/Short-term Disability · Paid Parental Leave · Employee Stock Purchase Plan

MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA. The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide “day-today” PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Build and Maintain tracking spreadsheets/databases for customer PERSEC activities. Provide support for the security awareness and education programs. Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative. Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions. Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access. Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information. Receive and/or transmit classified visit requests as necessary to meet customer needs. Minimum Qualifications: Bachelor's degree; an additional 4 years of experience may be considered in lieu of degree. 6 + years of related experience. 4 + years of relevant SCI experience. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience. Clearance Requirements: Current Top Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program Information. Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA. The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service. Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Interface with local customers and provide IT related support to quickly resolve problems. Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required. Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required. Attend planning and requirements meetings with IT staff, Program Managers and customers as required. Minimum Qualifications: Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree. 6+ years of related experience. 4+ years of relevant SCI experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience highly desired. Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel). Possess a high degree of originality, creativity, initiative requiring minimal supervision. Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation). Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program. Information Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

MANTECH seeks a motivated, career and customer-oriented Acquisition Security Analyst II to join our team in El Segundo, CA. The Acquisition Security Analyst II will assist the Government Program Manager with the development and implementation of comprehensive program protection methodologies to protect advanced technology programs throughout the system's lifecycle. Responsibilities include but are not limited to: In-depth lifecycle program analysis to identify critical program information (CPI), Critical System Resources (CSR), and their associated vulnerabilities. Assist with the identification and implementation of countermeasures. Develop and implement a risk management-based program protection plan and strategy. Provide security recommendations to the PM, GSSO, and cognizant security authorities as to the Air Force acquisition and sustainment process. Maintain a working relationship with the PM, Contracting Officer and contractor security officers to ensure a standardized and correct format/process is utilized for all DD Form 254 efforts throughout the acquisition and sustainment lifecycle, in coordination with Program Security Officers. Conduct analysis of foreign intelligence threats against programs involving customer's critical research, sensitive technologies or CPI. Prepare and produce analytical products from numerous resources, to include various databases, to ensure a real-time, tailored product is provided. Write, review, and/or edit Security Classification Guides (SCG), Exposure Contingency Plans (ECP), Managed Access Plans (MAP), Security Operating Procedures (SOPs), System Test Plans (STP) Provide technical analysis and OPSEC support to SMC or AFSPC Special programs and other associated operations, missions, and organizational elements involved in developing system requirements to associated systems RDT&E. Minimum Qualifications: Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree. 10+ years of related experience with acquisition programs 6+ years of experience with SCI programs. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Must have extensive knowledge of the DD Form 254 and how it is incorporated in the Air Force acquisition process. Willingness to travel within the scope of the Program's Area of Responsibility (AOR) (note- could be extensive, and will include both air and ground transportation) Preferred Qualifications: 4+ years of experience with SAR program acquisitions desired. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel) Possess a high degree of originality, creativity, initiative requiring minimal supervision. Have the ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners. Security Clearance: Current Top Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

We are seeking a Packaging Technician to join our team. This role requires a minimum of a High School Diploma, with an associate's degree preferred, and prior experience in the Life Science industry. The Packaging Technician will be responsible for labeling and packaging reference standard solutions and neat material aliquots to support cli catalog and custom-specific products. The position involves executing labeling and packaging projects, maintaining accurate batch records, and ensuring compliance with quality and safety policies. Interviews will be conducted in two stages: the first virtually and the second on-site. Key Responsibilities Label and package reference standard solutions and neat material aliquots Execute labeling, relabeling, and packaging projects as designed and documented Initiate forms or batch records for labeling and packaging projects Review batch records and forms to ensure completeness and accuracy prior to execution Complete budgets and ensure projects are finished on time Communicate delays and ensure customer requirements are met Perform work in compliance with Quality and Safety policies Maintain good housekeeping practices in the work area Required Qualifications High School Diploma or GED minimum Experience in the Life Science industry Ability to follow documented procedures and maintain accurate records Strong attention to detail and organizational skills Effective communication skills Preferred Qualifications Associate's degree Prior experience with packaging or labeling in a regulated environment

One out of every two small businesses fails within their first five years, most often due to running out of cash. This team is on a mission to make a dent in that statistic by providing small businesses access to the capital they need when they need it-leveraging internal financial and operational data for faster and better decisioning. This way, customers never again have to worry about not making payroll or saying no to a business opportunity. That's how we power prosperity. This group is a nimble and high-priority start-up environment that is looking to reinvent small business borrowing. It is one of the fastest growing SMB lending businesses in the market. We are looking for top talent and team members who love new challenges, cracking tough problems, and working cross-functionally. If you are looking to join a fast-paced, innovative, and incredibly fun team, then we encourage you to apply. Duties We are an exciting, growing, and dynamic team that leverages industry-leading analytics tools, techniques, and best practices. We're looking for a hands-on Business Data Analyst (Contractor) who is a creative problem solver with a passion for delivering advanced, data-driven solutions. In this role, you will support the rapidly expanding Collections function by: Collaborating with the Collections Management team to develop new loss mitigation capabilities that enhance customer engagement and optimize solution rates Building new automation and reporting tools to monitor business processes and recommend improvements Designing solutions to improve data quality and usability Applying risk expertise to perform analyses at various aggregation levels and to inform data structure and feature generation decisions Skills 4+ years of experience with quantitative analysis Experience in any major dialect of SQL (we use MySQL and PostgreSQL) and Python Experience with data visualization (we use Tableau for many of our business-facing dashboards, but we won't say no to a ggplot or two) Solid communication skills with demonstrated ability to explain complex technical issues to both technical and non-technical audiences Experience with Hadoop, HDFS, Hive, HBase, and/or related MapReduce technologies Experience with large-scale MPP systems such as Vertica or Redshift Experience with Tableau or similar BI software Experience with Python or similar high-level languages; experience with R or similar statistical analysis software Education BS or MS in an appropriate quantitative field (Computer Science, Statistics, Applied Math, Econometrics, Operations Research, Engineering)

Foster City, CA (On-Site) Contract | 6-12 Months | $90-100/hr About the Role We're an autonomous mobility company building an on-demand, driverless ride-hailing service-and we're looking for a Business Intelligence Engineer to help power the insights behind our safety, operations, and commercial readiness efforts. In this role, you'll partner closely with data scientists, engineers, and operational leaders to build scalable data models, high-impact dashboards, and reliable metrics that support informed, data-driven decisions. What You'll Do Partner with technical and non-technical teams to gather requirements and deliver automated, actionable BI solutions. Design, build, and maintain data models, datamarts, and ETL/ELT pipelines. Collaborate with data scientists and engineers to define consistent and trustworthy metrics. Develop dashboards and visualizations that drive operational insights and support leadership decisions. Enable self-service analytics and promote data literacy across the organization. Ensure reporting best practices-data integrity, validation, documentation, and scalability. Translate business needs into well-structured data assets under fast-paced timelines. Ideal Candidate Profile dbt certification or strong hands-on experience with dbt. Experience with Airflow for workflow orchestration. Strong background in analytics engineering, SQL, and dimensional data modeling. Full-stack BI skill set: ~40-50% dashboarding and ~50-60% backend datamart development. Proven ability to build and maintain datamarts-not just frontend dashboards. Skilled in creating self-serve dashboards and working directly with stakeholders. Must have Looker (not Looker Studio) experience, including LookML modeling. Required Skills 6+ years of relevant industry experience. Degree or background in Computer Science, Engineering, Applied Math, Statistics, or similar. High proficiency in SQL, dbt, and data modeling. Expertise in Looker and BI best practices. Strong communication and collaboration skills. Interview Process Coding Assessment 30-minute Zoom interview with Hiring Manager 1.5-hour technical panel interview

Adobe's Digital Experience team is seeking a Digital Marketing Specialist (Product Strategist) to partner with B2B enterprise customers and internal B2B Marketing teams to shape customer experience transformation, maximize value from Adobe Product Suite, and define strategic roadmaps that link marketing technology to measurable business outcomes. This role sits at the intersection of business strategy, digital marketing, and product capability design, with a strong focus on Adobe's marketing products, process definition, and transformation blueprinting. Responsibilities Lead strategic engagements with B2B customers to uncover business objectives, current-state capabilities, and future-state experiences across the customer lifecycle. Define end-to-end digital marketing and customer experience strategies, leveraging Adobe Experience Cloud: AEP Adobe Experience Platform Adobe Target Adobe Real-Time CDP Adobe Campaign Conduct structured gap analysis between business goals, existing marketing processes, and Adobe product capabilities. Develop process and roadmap definitions that sequence people, process, data, and technology changes required to achieve target-state transformation. Create product capability frameworks, solution blueprints, and reference models mapping Adobe features to B2B use cases such as: Lead management ABM Pipeline acceleration Customer expansion Collaborate with Sales, Customer Success, Professional Services, and Product teams to ensure strategies are executable and aligned to Adobe offerings. Facilitate executive and senior stakeholder workshops, synthesizing inputs from marketing, sales, IT, data, and product leaders. Define KPIs and measurement frameworks linking Adobe adoption to revenue growth, pipeline health, customer engagement, and operational efficiency. Provide thought leadership on B2B digital marketing trends, data-driven decision-making, and real-time personalization. Represent Adobe's perspective with customers and at industry events. Required Skills & Qualifications Bachelor's degree in Business, Marketing, Information Systems, or related field; MBA or equivalent advanced degree preferred. Significant experience (typically 7+ years) in digital strategy, marketing strategy, or marketing technology consulting for B2B or enterprise organizations. Hands-on familiarity with Adobe's marketing product suite, including: Adobe Experience Platform (AEP) Adobe Analytics Adobe Target Adobe Campaign Real-Time CDP and how these products work together to enable end-to-end customer journeys. Proven track record of defining digital marketing transformation roadmaps, including: Current-state assessment Gap analysis Future-state blueprinting Strong understanding of B2B marketing motions, including: Demand generation Lead nurturing ABM Partner / channel marketing Lifecycle marketing Demonstrated ability to interact with and present to senior executives, synthesize complex information, and build clear strategic narratives and artifacts. Excellent analytical, problem-solving, and communication skills, with the ability to translate business requirements into structured frameworks and prioritized initiatives. Preferred Skills Experience in a strategy, consulting, or advisory role at a SaaS, martech, or digital transformation organization (ideally serving enterprise clients). Familiarity with CRM platforms (such as Salesforce or Microsoft Dynamics) and their integrations with Adobe Experience Cloud in B2B contexts. Experience designing operating models, RACI structures, and governance frameworks for data-driven, customer-centric marketing organizations. Comfort working in highly matrixed environments, collaborating with sales, product, engineering, and services teams. Role Within Adobe Acts as a trusted advisor for Adobe's CMO organization and B2B Marketing Team, helping them: Realize full value from Adobe investments Influence long-term account growth and adoption of Adobe's product suite Partners with Adobe Professional Services and Customer Success teams to translate strategy into implementation plans and ongoing value realization programs. Contributes to reusable templates, methodologies, and frameworks that improve how Adobe defines digital strategy and roadmaps for customers across industries.

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

We're seeking a hands-on, resourceful Lab Technician to help set up and maintain specialized equipment in a fast-paced materials and chemical research lab. This is an exciting opportunity to join a growing startup environment where creativity, independence, and problem-solving are key. You'll play a critical role in getting our lab fully operational from setting up utility and process equipment to performing light construction and installation work. The ideal candidate has a background in equipment maintenance and lab setup and is comfortable working with minimal supervision to troubleshoot and execute practical solutions. Key Responsibilities Unbox, assemble, and install laboratory and utility equipment. Anchor, mount, and set up equipment such as gas cylinder racks and chillers. Assist in connecting equipment exhausts to the building's HVAC system (HVAC knowledge a plus). Perform basic equipment maintenance and troubleshooting as issues arise. Work creatively to solve unexpected problems (e.g., adapting equipment connections, fittings, or power plugs). Collaborate with lab leadership to ensure equipment installations are completed safely and correctly. Communicate clearly with team members and management about progress, challenges, and recommendations. Qualifications Hands-on experience in equipment setup, maintenance, or facilities work in a lab, manufacturing, or semiconductor environment. Ability to work independently with minimal guidance in a startup or R&D lab setting. Comfortable with physical tasks such as unboxing, lifting, drilling, and anchoring equipment. Familiarity with compressed gas systems, chillers, and/or HVAC integration is highly desirable. Strong communication and problem-solving skills. Creative and resourceful approach to technical challenges. Additional Details Flexible scheduling during standard business hours. Opportunity for long-term or full-time conversion as lab operations scale. Location: Menlo Park, CA Submit resume to *********************** Owen Williamson ************ x127

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

Immediate need for a talented PCB Designer. This is a 06-12 months contract opportunity with long-term potential and is located in Milpitas, CA(Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-95750 Pay Range: $43 - $45/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Key skills; PCB Designer Manufacturing domain experience is required Interact with the design, development and testing teams Design muliti layer PCB Develop PCB Layout, Gerber generation Prototype manufacturing co-ordination Board bringup Bench testing Board rework as needed Troubleshooting Change impact analysis and documentation Test report preparation Work with cross-functional product development teams PLM tool handling for uploading design files Update documents and create Change Orders to release Update Design History Files (“DHFs”) based on design and test results Create PCB circuit design and layouts using Altium Designer, Cadence OrCAD/Allegro. Work with internal/external PCB artwork team ensure the design adequacy to function and performance Choose appropriate component for electrical design and create BOM Develop complex multilayer circuit, that may include RF/Bluetooth and high speed signaling, ensure signal integrity Review and update the design outcome meeting DFM and DFT Work with cross-functional teams to incorporate their constraints (OR drive the constraints to external PCB layout) and ensure design requirements are met. Perform parts equivalency when changing the components (due to EOL/obsolescence) Perform board bringup /bench testing / integration testing / characterization testing and ensure prototype design is meeting the requirements Work with PLM tool (Agile) for Chage order creation for components / deign package / special drawing/specifications, to release in the system Create design documentation and test report Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Adobe's Digital Experience leads the way in enabling data-driven, personalized marketing-and our internal teams are no exception. Adobe B2B Marketing Organization is seeking a Marketing Subject Matter Expert (SME) to help scale their B2B marketing excellence across Adobe by advancing how they use E2E Adobe Product Suite internally within the B2B marketing business. In this high-impact role, you'll serve as a trusted expert and strategic advisor, enabling teams to use Adobe's own tools more effectively to measure success, optimize experiences, and realize tangible business value. You will influence at every level-connecting data, technology, and strategy-to shape how Adobe markets Adobe. Your expertise will accelerate our transformation, ensuring that every campaign, engagement, and insight delivers measurable business value and deepens Adobe's reputation for innovation in marketing excellence. Responsibilities Act as the internal Subject Matter Expert for the Adobe Marketing Product Suite, including: Adobe Experience Manager (AEM) Adobe Analytics Adobe Target Adobe Journey Optimizer Adobe Campaign Partner with internal stakeholders across Global Marketing, Product Management, and Data teams to design and operationalize strategic enablement programs. Lead value realization initiatives, defining measurable impact frameworks that demonstrate ROI and marketing performance improvement. Build, refine, and socialize success measurement frameworks that align marketing execution with business-level results. Translate analytics insights into practical recommendations supporting personalization, audience engagement, and campaign optimization. Support tool adoption and standardization by developing best practices, enablement materials, and thought leadership content for internal partners. Influence cross-functional teams through data storytelling, workshops, and consultative collaboration to drive alignment and shared success metrics. Contribute to the evolution of Adobe's internal marketing capabilities by identifying process, technology, and strategy gaps and recommending improvements. Required Skills & Qualifications Bachelor's degree in Marketing, Business, Data Analytics, or related field. 6-10 years of experience in digital marketing, marketing technology, or marketing analytics within enterprise or SaaS environments. Proven expertise using and optimizing Adobe Experience Cloud solutions, including: AEM Adobe Analytics Adobe Target Adobe Campaign Adobe Journey Optimizer Strong background in marketing performance measurement, analytics, and ROI/value realization frameworks. Exceptional communication and influence skills, with the ability to bridge marketing, data, and technology teams. Ability to manage complex initiatives independently and drive outcomes through collaboration rather than direct authority.

Are you an experienced Manufacturing Associate with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Manufacturing Associate to work at their company in Novato, CA. Primary Responsibilities/Accountabilities: PROCESS KNOWLEDGE: Understanding of process theory and equipment operation. Ability to learn biopharmaceutical manufacturing processes, including mammalian cell culture, depth filtration, tangential flow filtration, column chromatography, centrifugation, protein purification, and formulation of bulk drug substance. Support initiatives for process optimization. Identify and elevate processing issues and support solutions. Gain experience with automation systems (LIMS, MES, PI, etc.). TECHNICAL DOCUMENTATION: Provide feedback and/or suggested changes to operational procedures. Assist in the incorporation of new technologies, practices, and standards into procedures. Capable of writing and reviewing process documents. QUALITY AND COMPLIANCE: Understanding of cGMPs as related to Commercial Operations. Ability to utilize Quality systems (Deviations, CAPAs, Change Requests, Action/Alert Reports, etc.). BUSINESS: Ability to participate on projects and contribute to outcomes. Capability to learn and support new business systems (Track-wise, ERP, etc.). Support trending of defined department metrics. Qualifications: Bachelor's degree in science science-related area or engineering Associate's degree in science science-related area or a Biotech certificate with 2+ years of experience in a biotech manufacturing environment or other regulated industry Consists of strenuous, repetitive work. The following list of physical movements may be used on a daily basis: bending, reaching, climbing stairs and ladders, kneeling and making numerous equipment connections using hands. Independently have the ability to regularly lift, dispense, push and/or pull items with an average weight of 25 pounds. May require working around loud equipment. The use of personal protective equipment will be required. Requires various shift-based work and off-hours. Preferred: Strong communication skills-verbal and written Ability to work in a team environment, which includes good conflict resolution and collaboration Displays good initiative to identify areas for improvement and implement solutions

Immediate need for a talented Project Manager (Corporate Operations & Onboarding Programs). This is a 06+months contract opportunity with long-term potential and is located in Foster City, CA(Remote; 25% travel). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-94830 Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Support the lead Project Manager in end-to-end project planning, execution, and delivery Define scope, timelines, milestones, deliverables, and resource requirements Partner with cross-functional teams to maintain alignment and ensure effective decision-making Create and maintain core project documentation, including: Project Plans Dashboards RAID Logs (Risks, Actions, Issues, Decisions) Status Reports Identify, track, and mitigate project risks Facilitate recurring project meetings: agenda creation, note-taking, follow-ups, and action item tracking Support change management planning, stakeholder engagement, and training coordination Drive continuous improvement of project operations and execution frameworks Key Requirements and Technology Experience: Education (must meet one requirement): High School Diploma + 12 years relevant experience Associate Degree + 10 years relevant experience Bachelor's Degree + 8 years relevant experience Experience managing projects in a corporate or matrixed enterprise environment Strong documentation and organizational capabilities Experience in pharmaceutical, corporate training, or commercial onboarding strongly preferred Ability to manage multiple concu 10+ years of project management experience in a corporate or matrixed environment Proven ability to manage cross-functional projects across Marketing, Operations, HR, Legal, Medical, and Commercial Strong operational discipline and organizational skills Experience with project planning, documentation, dashboards, RAID logs, timelines, deliverables Ability to lead without authority and manage multiple workstreams Experience supporting training, onboarding programs, or program execution Excellent communication and stakeholder-management skills Ability to travel 25% to Foster City, CA PMP Certification or equivalent. Experience in instructional design, training development, or commercial operations. Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Title: Thermal Test Engineer - High Voltage Contract Bay Area, CA Responsibilities: Design, build, instrument, and automate testing equipment for electrical, thermal, and mechanical testing Work together with Design Engineers, Reliability scientists, Material scientists, Quality, and Service to identify failure modes and generate design validation and reliability test plans Perform component-level, system-level, and vehicle-level validation and reliability testing, simulating realistic and accelerated dynamic and environmental conditions Collaborate with test technicians as peers to achieve test objectives Investigate Power Electronics assembly and subassembly failures to drive product development and test improvement Identify and execute experiments targeting new technologies or critical failures Interface and simulate complex vehicular systems to validate firmware/hardware interactions Create novel ways to apply skills learned in the test lab to benefit vehicle products Skills Required: Basic working knowledge of Analog, Digital, and Power Electronics Circuits, general knowledge in Power Electronics, DCDC or DCAC Converters, High Voltage Circuits, Motor Drive/Control Circuit, Sensing circuits, and Microcontrollers is preferred Working experience with electrical test equipment (such as multimeters, DAQs, oscilloscopes, power supplies, and function generator) and hand tools and power tools Familiar with an object-oriented coding language and scripting (Python, MATLAB, etc.), experience in Python and data visualization is preferred Comfort with EDA software of Altium, OrCAD, Cadence, Eagle or equivalent. Working knowledge of mechanical CAD software of SolidWorks, CATIA or equivalent is preferred Basic understanding of Statics, Mechanics of Materials, Fluids, Heat Transfer, Measurement and Instrumentation, and Linear Circuits

As an Engineering Technician, you'll assemble and maintain test systems, support vehicle engineering tests, and collaborate with engineers and technicians to ensure high-quality results. Responsibilities Wiring, low voltage (12v) Maintain and troubleshoot test equipment to minimize downtime. Assemble mechanical structures and prototype wiring per documentation. Perform light fabrication using machining, shop, and hand tools. Document faults, maintenance, and upgrades. Support vehicle tests such as powertrain durability, endurance, transmission abuse, and environmental systems. Transport vehicles and equipment; assist with test prep and driving on tracks and public roads. Communicate issues and provide feedback on equipment and test performance. Maintain a clean, safe workspace and follow safety regulations. Minimum Qualifications 3+ years of hands-on technical/wiring experience. Strong mechanical assembly and troubleshooting skills. Ability to lift 45 lbs and use hand tools. Excellent communication and organizational skills. Preferred Qualifications Experience with electrical harnesses and cable connections. Familiarity with hazardous material handling. Knowledge of CAN/LIN protocols. Experience with Jira, SharePoint, and Confluence. Background in vehicle systems-especially electric vehicles-or robotics. Experience with Advanced Driver Assistance Systems (ADAS) and thermal systems. Rate: $35-$40/hr

This role involves designing, deploying, and optimizing enterprise wireless networks utilizing Cisco Meraki and Juniper Mist platforms. The Wireless Design Engineer will lead wireless architecture development, perform wireless surveys, and deliver secure WLAN solutions across various environments, ensuring high performance and scalability. Onsite Requirements This role is onsite in Santa Clara, CA, requiring presence five days per week. Responsibilities Design, implement, and support enterprise WLAN solutions using Cisco Meraki and Juniper Mist. Conduct predictive, active, and passive wireless surveys utilizing tools such as Ekahau or AirMagnet. Develop and maintain wireless architecture documentation including high-level and low-level designs. Perform RF design, channel planning, and power tuning to optimize performance and capacity. Lead wireless network deployments, upgrades, and ongoing optimization processes. Monitor and troubleshoot wireless networks using Meraki Dashboard and Mist AI analytics. Implement WLAN security features such as WPA2/WPA3-Enterprise, 802.1X, and RADIUS, along with VLAN segmentation and QoS strategies. Qualifications At least 5 years of relevant experience in wireless network design and deployment. Proven expertise with Cisco Meraki and Juniper Mist wireless platforms. Experience conducting wireless surveys and RF planning. Strong understanding of WLAN security protocols, VLAN configuration, and network troubleshooting. Ability to develop detailed architecture documentation. Familiarity with wireless monitoring and analytics tools. Desired Skills Experience with wireless capacity planning and performance tuning. Knowledge of additional wireless security standards and network segmentation strategies. Prior experience working in corporate, campus, or distributed environments.