Medical Clerk jobs at UPMC

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleCare Coordinator - DDI Colorectal CareLocationClevelandFacilityCleveland Clinic Main CampusDepartmentDDSI/Colorectal Surgery-Digestive Disease InstituteJob CodeT99128ShiftDaysSchedule8:00am-4:30pm/8:30am-5:00pmJob SummaryJob Details Join Cleveland Clinic's Digestive Disease Institute and become a part of one of the most respected healthcare organizations in the world. The Digestive Disease Institute specializes in medical and surgical treatments for disorders related to the gastrointestinal tract. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most distinguished otolaryngology medical centers in the country. Cleveland Clinic Care Coordinators have been very successful in helping patients manage their own care. Their hard work, dedication and commitment has led to a decrease in Emergency Department visits, observation status, inpatient stays and hospital readmission in care coordinated patients. Enjoy the flexibility of working from home two days per week, while staying connected and collaborative with your team in-office the rest of the week. A caregiver in this position works 8:00am - 4:30pm or 8:30am - 5:00pm. A caregiver who excels in this role will: Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions and maximize patient outcomes. Provide care and disease management coordination. Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach. Conduct comprehensive clinical assessments that include disease-specific, age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient. Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update plan of care. Serve as a liaison and advocate for patients and families. Assist in managing transitions of care across care settings, ensuring optimal communication and planning. Identify barriers, facilitate solutions, and connect others to community resources. Minimum qualifications for the ideal future caregiver include: Graduate from an accredited school of professional nursing Current state licensure as a Registered Nurse (RN) Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross Three to five years of nursing experience Preferred qualifications for the ideal future caregiver include: Bachelor of science in nursing (BSN) Specialty certification Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: Requires full range of motion, manual and finger dexterity and eye-hand coordination. Requires corrected hearing and vision to normal range. May requires some exposure to communicable diseases or bodily fluids. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Weekly travel to other facilities including but not limited to Avon (REJ), Amhurst, Chestnut Commons, Strongsville, or Fairview Hospital. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County, Marymount Hospital is an acute care, faith-based hospital. Here, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. As a part of our team, you will build a rewarding, lifelong career in a diverse and welcoming environment. Caregivers in this role will specifically serve within the Marymount Medical Office Building. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Access Coordinator, you will help us continue serving as a top leader of care by organizing and coordinating the activities and flow of work for the patient access area. Your efforts focus on optimizing your team and driving improvements, ultimately enhancing the Cleveland Clinic and positively impacting the community as a whole. This position is located at the Marymount Medical Office Building. A caregiver in this position works days from 8:00am to 4:30pm with evening and weekend coverages. A caregiver who excels in this role will: * Organize and coordinate the activities and flow of work for the patient access area. * Assign tasks, monitor performance of and assists in training patient service representative. * Screen candidates, recommend hires, conduct performance appraisals and recommend corrective counseling. * Develop, implement, and oversee programs to improve appointment utilization such as, reminder, follow-up on no-show/cancellation program. * Coordinate activities and resolve operational problems. * Adjust employees, patients and physicians' schedules to respond to operational problems. * Control and audit the reconciliation of day sheets including adjusting statistics in the computer data bank. * Produce reports as needed. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * Two years Cleveland Clinic outpatient scheduling experience or other equivalent position, including interacting with patients, physicians, and other departments on a problem resolution basis OR three years of experience * OR Associate Degree may substitute for one year of experience * OR Bachelor's Degree may substitute for the experience requirement Physical Requirements: * Requires frequent data entry, sitting, standing and walking. Normal or corrected vision, hearing and speech. Occasional lifting or pushing up to 25 pounds. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Patient Access Coordinator, you will organize the activities and workflow of the Patient Access area. This role will allow you to create a foundation in healthcare and explore opportunities at Cleveland Clinic. Your fellow caregivers will encourage you in enhancing your customer service skills and finding your place within the organization. A caregiver in this position works days from 7:30am to 4:30pm, or 8:00am to 5:00pm. A caregiver who excels in this role will: * Organize and coordinate the activities and flow of work for the patient access area. * Develop, implement and oversee programs to improve appointment utilization such as reminder, follow-up on no-show/cancellation program. * Coordinate activities and resolve operational problems. * Adjust employees, patients and physicians' schedules to respond to operational problems. * Control and audit the reconciliation of day sheets including adjusting statistics in the computer data bank. * Produce reports as needed. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * Two years of Cleveland Clinic outpatient scheduling experience or equivalent, including interacting with patients, physicians, and other departments on a problem resolution basis * OR three years of external outpatient scheduling experience, including resolving patient scheduling and the coordination of the work of others * OR Associate Degree and one year of experience * OR Bachelor's Degree Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * Requires frequent data entry, sitting, standing and walking. Normal or corrected vision, hearing and speech. Occasional lifting or pushing up to 25 pounds. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County since 1949, Marymount Hospital is a 269-registered bed acute care, faith-based hospital and became the first regional hospital to become a member of the Cleveland Clinic Healthcare System in 1995. This Magnet-recognized hospital maintains a strong commitment to the communities it serves through blending compassionate patient care with exceptional medical expertise. At Marymount Hospital, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. In this position, you will provide a comprehensive set of business and financial related services during the patient access process on the day the patient arrives at Marymount Hospital to receive healthcare services. You will work face-to-face with diverse populations of patients collecting their financial, insurance, medical, and demographic information to complete their registration and leave a positive, lasting impression. The ideal future caregiver is someone who: * Has experience in customer service and registration. * Is friendly, reliable and detail oriented. * Is comfortable and confident when speaking to patients in medical settings. * Thrives in a call center environment. Join a team of over 1,100 caregivers in their meaningful work and embark on your journey of accomplishment. Marymount Hospital has a rich history of providing its caregivers with opportunities for development, growth and career advancement in addition to exceptional benefits. Come build a rewarding, lifelong career at a diverse and welcoming hospital where caregivers recognize, support and celebrate one another. **A caregiver in this position works part-time, 20-hours per week 12:30pm to 9:00pm, 2-3 days per week, with rotating full weekend and holiday coverage.** A caregiver who excels in this role will: + Perform registration and obtain information about demographics, insurance, medical and financial + Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED, and cash register + Function as a Super User and act as a resource for training of new caregivers. + Provide registration and cash collection access in Epic Minimum qualifications for the ideal future caregiver include: + High school diploma or GED and two years of experience in a customer facing role OR an Associate's Degree and one year of experience OR a Bachelor's Degree + Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year + Basic PC software application knowledge and ability to use multiple data systems **Physical Requirements:** + Ability to communicate and exchange accurate information. + Ability to perform work in a stationary position for extended periods. + Ability to work with physical records or operate a computer or other office equipment. + In some locations, ability to travel throughout the hospital system. + In some locations ability to move up to 25 lbs. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. As a Patient Access Representative, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from registration and information gathering to payment collection and insurance verification. This position is in the Admitting and Registration Office, the central point where patients sign in for laboratory services such as blood work, check in for scheduled surgeries and procedures, and receive information regarding billing, insurance coverage, and other administrative matters. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. A caregiver in this role works evenings from 3:00 p.m. - 11:30 p.m. with weekend and holiday requirements. A caregiver who excels in this role will: * Perform registration and obtain information about demographics, insurance, medical and financial. * Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED and cash register. * Function as a Super User and act as a resource for training of new caregivers. * Provide registration and cash collection access in Epic. * May rotate to different locations/hospitals based on staffing needs. Minimum qualifications for the ideal future caregiver include: * High School Diploma OR GED and two years of experience in a customer-facing role * OR an Associate's Degree and one year of experience * OR a Bachelor's Degree * Knowledge of medical terminology OR completion of course within year of hire * Basic PC software application knowledge and ability to use multiple data systems Preferred qualifications for the ideal future caregiver include: * Customer service or hospitality experience Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * Ability to communicate and exchange accurate information. * Ability to perform work in a stationary position for extended periods. * Ability to work with physical records or operate a computer or other office equipment. * In some locations, ability to travel throughout the hospital system. * In some locations ability to move up to 25 lbs. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. As a Patient Access Representative, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from registration and information gathering to payment collection and insurance verification. This position is in the Admitting and Registration Office, the central point where patients sign in for laboratory services such as blood work, check in for scheduled surgeries and procedures, and receive information regarding billing, insurance coverage and other administrative matters. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. A caregiver in this role works nights from 11:00 p.m. - 7:30 a.m. A caregiver who excels in this role will: * Perform registration and obtain information about demographics, insurance, medical and financial. * Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED and cash register. * Function as a Super User and act as a resource for training of new caregivers. * Provide registration and cash collection access in Epic. * May rotate to different locations/hospitals based on staffing needs. Minimum qualifications for the ideal future caregiver include: * High School Diploma OR GED and two years of experience in a customer facing role with in person or phone contact * OR an Associate's Degree and one year of experience * OR a Bachelor's Degree * Knowledge of medical terminology OR completion of course within year of hire * Basic PC software application knowledge and ability to use multiple data systems Preferred qualifications for the ideal future caregiver include: * Customer service or hospitality experience Physical Requirements: * Ability to communicate and exchange accurate information. * Ability to perform work in a stationary position for extended periods. * Ability to work with physical records or operate a computer or other office equipment. * In some locations, ability to travel throughout the hospital system. * In some locations ability to move up to 25 lbs. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. As a Patient Access Representative, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from registration and information gathering to payment collection and insurance verification. This position is in the Admitting and Registration Office, the central point where patients sign in for laboratory services such as blood work, check in for scheduled surgeries and procedures, and receive information regarding billing, insurance coverage, and other administrative matters. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. A caregiver in this role works days from 10:30 a.m. - 7:00 p.m. with rotating weekend and holiday requirements. A caregiver who excels in this role will: * Perform registration and obtain information about demographics, insurance, medical and financial. * Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED and cash register. * Function as a Super User and act as a resource for training of new caregivers. * Provide registration and cash collection access in Epic. * May rotate to different locations/hospitals based on staffing needs. Minimum qualifications for the ideal future caregiver include: * High School Diploma OR GED and two years of experience in a customer-facing role with in person or phone contact * OR an Associate's Degree and one year of experience * OR a Bachelor's Degree * Knowledge of medical terminology OR completion of course within year of hire * Basic PC software application knowledge and ability to use multiple data systems Preferred qualifications for the ideal future caregiver include: * Customer service or patient service experience Physical Requirements: * Ability to communicate and exchange accurate information. * Ability to perform work in a stationary position for extended periods. * Ability to work with physical records or operate a computer or other office equipment. * In some locations, ability to travel throughout the hospital system. * In some locations ability to move up to 25 lbs. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Mercy Hospital and experience world-class healthcare at its best. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Access Representative, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from registration and information gathering to payment collection and insurance verification. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. **A caregiver in this position days from 12:00PM - 8:30PM, including every other weekend and 3 holidays per year.** A caregiver who excels in this role will: + Perform registration and obtain information about demographics, insurance, medical and financial. + Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED and cash register. + Function as a Super User and act as a resource for training of new caregivers. + Provide registration and cash collection access in Epic. Minimum qualifications for the ideal future caregiver include: + High School Diploma/GED and two years of experience in a customer-facing role with in-person or phone contact OR an Associate's Degree and one year of experience OR a Bachelor's Degree Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year + Basic PC software application knowledge and ability to use multiple data systems Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** **Physical Requirements:** + Ability to communicate and exchange accurate information. + Ability to perform work in a stationary position for extended periods. + Ability to work with physical records or operate a computer or other office equipment. + In some locations, ability to travel throughout the hospital system. + In some locations ability to move up to 25 lbs. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

USW Bid Period: 12/10/25 - 12/17/25 Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family. Caregivers in the Patient Registration Area are the first point of contact for many of Akron General's patients. In this role, you will work in a call center environment, answering incoming phone calls and placing outgoing calls to and from patients, offices, or different departments. It will be your goal to ensure patients have an exceptional experience before they even enter the hospital. This position is a great steppingstone to others in Customer Service or departments within the Cleveland Clinic system. A caregiver in this position works Monday-Friday from 9:30AM - 6:00PM. A caregiver who excels in this role will: * Register, schedule and pre-register patients for inpatient, emergency and outpatient tests and procedures. * Educate patients regarding their benefit levels, review eligibility, prepare estimates, advise patients of out-of-pocket expenses, collect payments, apply payments and maintain security of payments. * Complete accurate face-to-face and phone interviews to obtain demographic, insurance, medical and financial information. * Schedule services and provide the physician's office and/or patient with accurate date and time information, room availability, physician availability, typical time needed to complete the procedure and/or procedures that conflict with each other. * Complete questionnaires to assist departments with preparing for patients. * Utilize the screening tool for self-pay patients to determine any possible payer source. * Refer patients to financial counselors. * Advise patients of and generate Advanced Beneficiary Notice (ABN) and/or Assumption of Financial Responsibility (AFR). * Obtain, scan and index physician orders. * Cross train to staff all patient access areas. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of customer service work experience OR higher education and training * Proficiency in data entry * Knowledge of medical terminology * Excellent customer service skills Preferred qualifications for the ideal future caregiver include: * One year of hospital clerical or billing work experience * Insurance knowledge * Call center experience Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required Pay Range Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

USW Bid Period: 12/11/25 - 12/18/25 Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family. Caregivers in the Patient Registration Area are the first point of contact for many of Akron General's patients. In this role, you will ensure patients, families and visitors have an exceptional experience, from the moment they enter the hospital to the time they return home. This position is a great steppingstone to others in Customer Service or departments within the Cleveland Clinic system. A caregiver in this position works Monday-Friday from 9:30AM - 6:00PM. A caregiver who excels in this role will: * Register, schedule and pre-register patients for inpatient, emergency and outpatient tests and procedures. * Educate patients regarding their benefit levels, review eligibility, prepare estimates, advise patients of out-of-pocket expenses, collect payments, apply payments and maintain security of payments. * Complete accurate face-to-face and phone interviews to obtain demographic, insurance, medical and financial information. * Schedule services and provide the physician's office and/or patient with accurate date and time information, room availability, physician availability, typical time needed to complete the procedure and/or procedures that conflict with each other. * Complete questionnaires to assist departments with preparing for patients. * Utilize the screening tool for self-pay patients to determine any possible payer source. * Refer patients to financial counselors. * Advise patients of and generate Advanced Beneficiary Notice (ABN) and/or Assumption of Financial Responsibility (AFR). * Obtain, scan and index physician orders. * Cross train to staff all patient access areas. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of customer service work experience OR higher education and training * Proficiency in data entry * Knowledge of medical terminology * Excellent customer service skills Preferred qualifications for the ideal future caregiver include: * One year of hospital clerical or billing work experience * Insurance knowledge * Call center experience Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required Pay Range Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Join Cleveland Clinic Avon Hospital and experience world-class healthcare at its best. Avon Hospital provides state-of-the-art healthcare to all its patients and is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation is the highest honor an organization can receive for professional nursing practice. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Access Representatives deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. As a Patient Access Representative, you will pre-register and greet patients as well as verify information and collect copays. You are the first person the patient will interact with once they are through security, and you will set the tone for how the visit goes. A caregiver in this role works nights from 11:00 p.m. - 7:30 a.m. with weekend and holiday requirements. A caregiver who excels in this role will: * Perform registration and obtain information about demographics, insurance, medical and financial. * Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED and cash register. * Function as a Super User and act as a resource for training of new caregivers. * Provide registration and cash collection access in Epic. Minimum qualifications for the ideal future caregiver include: * High School Diploma OR GED and two years of experience in a customer-facing role with in person or phone contact * OR an Associate's Degree and one year of experience * OR a Bachelor's Degree * Knowledge of medical terminology OR completion of course within year of hire * Basic PC software application knowledge and ability to use multiple data systems Physical Requirements: * Ability to communicate and exchange accurate information. * Ability to perform work in a stationary position for extended periods. * Ability to work with physical records or operate a computer or other office equipment. * In some locations, ability to travel throughout the hospital system. * In some locations ability to move up to 25 lbs. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Avon Hospital and experience world-class healthcare at its best. Avon Hospital provides state-of-the-art healthcare to all its patients and is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation is the highest honor an organization can receive for professional nursing practice. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Access Representative, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from registration and information gathering to payment collection and insurance verification. This role is a great steppingstone to other positions within Customer Service and various departments within Cleveland Clinic. A caregiver in this role works evenings from 4:30 p.m. -- 1:00 a.m. with weekend requirements. A caregiver who excels in this role will: * Perform registration and obtain information about demographics, insurance, medical and financial. * Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED and cash register. * Function as a Super User and act as a resource for training of new caregivers. * Provide registration and cash collection access in Epic. * May rotate to different locations/hospitals based on staffing needs. Minimum qualifications for the ideal future caregiver include: * High School Diploma OR GED and two years of experience in a customer-facing role * OR an Associate's Degree and one year of experience * OR a Bachelor's Degree * Knowledge of medical terminology OR completion of course within year of hire * Basic PC software application knowledge and ability to use multiple data systems Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * Ability to communicate and exchange accurate information. * Ability to perform work in a stationary position for extended periods. * Ability to work with physical records or operate a computer or other office equipment. * In some locations, ability to travel throughout the hospital system. * In some locations ability to move up to 25 lbs. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Medina Hospital and experience world-class healthcare at its best. As a proud recipient of the Vizient, Inc.'s Bernard A. Birnbaum, MD, Quality Leadership Award, Medina Hospital is known for its excellence in delivering safe, patient-centered care that is timely, effective, efficient, and equitable. Medina Hospital has also been recognized for its commitment to creating a positive environment that empowers and engages staff by the American Nurses Credentialing Center. Here, you can build a rewarding, lifelong career while receiving endless support and encouragement. As a Patient Access Representative, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from registration and information gathering to payment collection and insurance verification. This position is in the Admitting and Registration Office, the central point where patients sign in for laboratory services such as blood work, check in for scheduled surgeries and procedures, and receive information regarding billing, insurance coverage, and other administrative matters. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. **A caregiver in this role works day/evening/night/weekend shifts from 10:30 a.m. - 7:00 p.m. and 3:00 p.m. - 11:30 p.m.** A caregiver who excels in this role will: + Perform registration and obtain information about demographics, insurance, medical and financial. + Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED and cash register. + Function as a Super User and act as a resource for training of new caregivers. + Provide registration and cash collection access in Epic. + May rotate to different locations/hospitals based on staffing needs. Minimum qualifications for the ideal future caregiver include: + High School Diploma OR GED **and** two years of experience in a customer-facing role with in person or phone contact + **OR** an Associate's Degree **and** one year of experience + **OR** a Bachelor's Degree + Knowledge of medical terminology OR completion of course within year of hire + Basic PC software application knowledge and ability to use multiple data systems Preferred qualifications for the ideal future caregiver include: + Healthcare experience **Physical Requirements:** + Ability to communicate and exchange accurate information. + Ability to perform work in a stationary position for extended periods. + Ability to work with physical records or operate a computer or other office equipment. + In some locations, ability to travel throughout the hospital system. + In some locations ability to move up to 25 lbs. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Medina Hospital and experience world-class healthcare at its best. As a proud recipient of the Vizient, Inc.'s Bernard A. Birnbaum, MD, Quality Leadership Award, Medina Hospital is known for its excellence in delivering safe, patient-centered care that is timely, effective, efficient, and equitable. Medina Hospital has also been recognized for its commitment to creating a positive environment that empowers and engages staff by the American Nurses Credentialing Center. Here, you can build a rewarding, lifelong career while receiving endless support and encouragement. As a Patient Access Representative, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from registration and information gathering to payment collection and insurance verification. This position is in the Admitting and Registration Office, the central point where patients sign in for laboratory services such as blood work, check in for scheduled surgeries and procedures, and receive information regarding billing, insurance coverage, and other administrative matters. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. A caregiver in this role works day/evening/night/weekend shifts from 10:30 a.m. - 7:00 p.m. and 3:00 p.m. - 11:30 p.m. A caregiver who excels in this role will: * Perform registration and obtain information about demographics, insurance, medical and financial. * Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED and cash register. * Function as a Super User and act as a resource for training of new caregivers. * Provide registration and cash collection access in Epic. * May rotate to different locations/hospitals based on staffing needs. Minimum qualifications for the ideal future caregiver include: * High School Diploma OR GED and two years of experience in a customer-facing role with in person or phone contact * OR an Associate's Degree and one year of experience * OR a Bachelor's Degree * Knowledge of medical terminology OR completion of course within year of hire * Basic PC software application knowledge and ability to use multiple data systems Preferred qualifications for the ideal future caregiver include: * Healthcare experience Physical Requirements: * Ability to communicate and exchange accurate information. * Ability to perform work in a stationary position for extended periods. * Ability to work with physical records or operate a computer or other office equipment. * In some locations, ability to travel throughout the hospital system. * In some locations ability to move up to 25 lbs. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Twinsburg Family Health and Surgery Center to become a caregiver at one of the most respected healthcare organizations in the world. This state-of-the-art facility is dedicated to providing the community with advanced specialty care, primary care and various surgical services. Here, you will receive endless support and appreciation while building a rewarding, lifelong career at Cleveland Clinic. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Access Representative, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from registration and information gathering to payment collection and insurance verification. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. A caregiver in this position works 1:00pm to 9:30pm. A caregiver who excels in this role will: * Perform registration and obtain information about demographics, insurance, medical and financial. * Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED and cash register. * Function as a Super User and act as a resource for training of new caregivers. * Provide registration and cash collection access in Epic. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED and two years of experience in a customer-facing role OR Associate's Degree and one year of experience OR Bachelor's Degree * Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year * Basic PC software application knowledge and ability to use multiple data systems Physical Requirements: * Ability to communicate and exchange accurate information. * Ability to perform work in a stationary position for extended periods. * Ability to work with physical records or operate a computer or other office equipment. * In some locations, ability to travel throughout the hospital system. * In some locations ability to move up to 25 lbs. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Provides a comprehensive set of business and financial related services during the patient access process on the day the patient arrives to the facility to receive service. Employee may rotate to different locations/hospitals based on staffing needs. Responsibilities: * Performs registrations by completing an accurate face to face interview to obtain demographic, insurance, medical and financial information. * Cross-trained to staff all areas of Patient Access at any facility, including but not limited to, Front Desk, Admitting Office, ED and Cashier. * Maintains productivity and quality standards. * Functions as a Super User. * Acts as a resource for training of new team members and during the implementation of new processes. * Provided registration and cash collection access in Epic. * Other duties as assigned. A caregiver in this position works part-time days from 3:30p.m.-10:00p.m. with weekend and holiday requirements. Education: * High school diploma or equivalent. Certifications: * None required. Complexity of Work: * Basic PC software application knowledge and ability to use multiple data systems required. * Demonstrated knowledge of medical terminology sufficient to understand physician orders or completion of course within 1 year. * Must be detail oriented. * Excellent communication, organizational and interpersonal skills required. * Must be able to multi-task and maintain composure in difficult situations in a fast paced environment. * Demonstrates a positive and professional approach and communicates effectively with customers and team members. Work Experience: * Minimum of 2 years of experience in a customer facing role with in person or phone contact. * An Associates degree may substitute for up to one year of the stated experience. * A Bachelors degree my substitute for up to two years of the stated experience. Physical Requirements: * Ability to communicate and exchange accurate information. * Ability to perform work in a stationary position for extended periods. * Ability to work with physical records or operate a computer or other office equipment. * In some locations, ability to travel throughout the hospital system. * In some locations ability to move up to 25 lbs. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Access Representative in the Emergency Department, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. In this role, you will assist patients with everything from registration, insurance eligibility and collecting co-payments, to self-screening and scheduling services. This position provides a strong foundation to advance in your career within various departments at the Cleveland Clinic. A caregiver in this position works evenings from 4:30 p.m. - 11:00 p.m. with every other weekend and rotating holiday requirements. A caregiver who excels in this role will: * Perform registration and obtain information about demographics, insurance, medical and financial * Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED, and cash register * Function as a Super User and act as a resource for training of new caregivers. * Provide registration and cash collection access in Epic Minimum qualifications for the ideal future caregiver include: * High school diploma or GED and two years of experience in a customer facing role OR an Associate's Degree and one year of experience OR a Bachelor's Degree * Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year * Basic PC software application knowledge and ability to use multiple data systems * Ability to work confidently and efficiently in an emergency department setting Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * Ability to communicate and exchange accurate information. * Ability to perform work in a stationary position for extended periods. * Ability to work with physical records or operate a computer or other office equipment. * In some locations, ability to travel throughout the hospital system. * In some locations ability to move up to 25 lbs. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Surgery/Special Unit Coordinator, you play a vital role in ensuring the seamless operation of the unit by managing all scheduled and unscheduled procedures, admissions, and appointments. Your responsibilities support the clinical team by coordinating logistics, maintaining accurate records, and serving as a central communication point between patients, families, and healthcare providers. This role requires strong organizational skills, attention to detail, and the ability to prioritize in a fast-paced environment. By keeping the unit running efficiently, you enable caregivers to focus on delivering the exceptional care that patients expect from Cleveland Clinic. A caregiver in this position works 8:30am-5:00pm A caregiver who excels in this role will: * Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensures accurate collection. * Identify patients in need of financial counseling to ensure appropriate payment of services. * Triage appointments, based on diagnosis, patient preferences, and physician specialty. * Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedules according to protocol. * Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). * Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. * Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. * Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED * Two years of related experience in an area that provides broad knowledge of medical terminology, including patient registration, patient billing, insurance processing or appointment/operating room scheduling OR three years of customer service concierge experience * Proficiency in Personal Computers (PC) and general knowledge of PC-based systems and software Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding * Knowledge of Microsoft Word and Excel applications Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join UPMC Hillman Cancer Center as a Patient Service Coordinator! Do you love working with patients and want to broaden your experience in the front office? If so, our Patient Service Coordinator role could be the perfect fit for you! What You'll Do: In this hybrid role, you'll combine your clinical expertise with front-office responsibilities to keep our practice running smoothly and deliver an exceptional patient experience. + Front Office Excellence: Greet and register patients, schedule appointments, verify insurance, and collect co-pays-all while providing outstanding customer service. + Clinical Support: Assist providers and clinical staff with patient care, including taking vital signs, rooming and triaging patients, stocking supplies, and maintaining clean, organized spaces. Why You'll Love This Opportunity: + Expand your skill set and learn new aspects of the healthcare industry while continuing to use your patient care expertise. + Work in a fast-paced, friendly, and supportive environment where your contributions truly make a difference. + Enjoy work-life balance with daylight hours, Monday through Friday-no evenings, weekends, or holidays! If you're passionate about patient care and eager to grow your career, apply today and join a team that's changing lives every day! Responsibilities: + Completes vital signs, specimen testing and EKGs as needed. + Organizes daily schedule of patients, greet patients and assigns rooms. + Orders supplies for unit as necessary. + Maintains competency requirements. + Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory. + Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork. + Participate in interdisciplinary activities such as staff meetings and other committees as assigned. + Other Duties as Assigned. + Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer. + Anticipates and responds to meet customer needs. + Respond appropriately to crisis situation as a team member. + Participates in interdisciplinary activities such as staff meetings and other committees as assigned. + Assists in the registration of patients to include verification and confirmation of health insurance coverage. + Immediately report any situation that may impact safety of patients, visitors and staff. + Provides front desk coverage as assigned. + Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic. + Account for all customers in the clinic. + Provides lobby/waiting room coordination and supervision. + Serve as liaison between customer and clinic staff. + Collects 100% of copays daily and correctly balances at the end of each day. + Coordinates scheduling to include testing. + Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician. + High School graduate or equivalent required. + Minimum of three years of direct patient care and or phlebotomy experience. + Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. + Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. + Possesses excellent organizational skills.Licensure, Certifications, and Clearances: + Medical Assistant or Phlebotomy licensure preferred + CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire + Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) + Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran