Unit Secretary jobs at UPMC - 22 jobs

Join Cleveland Clinic Medina Hospital and experience world-class healthcare at its best. As a proud recipient of the Vizient, Inc.'s Bernard A. Birnbaum, MD, Quality Leadership Award, Medina Hospital is known for its excellence in delivering safe, patient-centered care that is timely, effective, efficient, and equitable. Medina Hospital has also been recognized for its commitment to creating a positive environment that empowers and engages staff by the American Nurses Credentialing Center. Here, you can build a rewarding, lifelong career while receiving endless support and encouragement. Medina Hospital's 2 East unit is a 15-bed nursing unit providing professional care to post-surgical orthopedic and spine patients and is fully equipped to provide care for stable telemetry patients requiring ongoing cardiac monitoring. The unit delivers care to adult and geriatric patients in a manner that accounts for their age and developmental needs, with age-specific competencies required and completed annually. In addition to patients undergoing total joint replacement, the unit manages care for individuals requiring revisions, as well as lumbar and/or cervical decompressions, fusions, and laminectomies. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this role works evenings from 3:00 p.m. - 11:30 p.m. with rotating weekend and holiday requirements. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and direct them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Medina Hospital and experience world-class healthcare at its best. As a proud recipient of the Vizient, Inc.'s Bernard A. Birnbaum, MD, Quality Leadership Award, Medina Hospital is known for its excellence in delivering safe, patient-centered care that is timely, effective, efficient, and equitable. Medina Hospital has also been recognized for its commitment to creating a positive environment that empowers and engages staff by the American Nurses Credentialing Center. Here, you can build a rewarding, lifelong career while receiving endless support and encouragement. Medina Hospital's 2 East unit is a 15-bed nursing unit providing professional care to post-surgical orthopedic and spine patients and is fully equipped to provide care for stable telemetry patients requiring ongoing cardiac monitoring. The unit delivers care to adult and geriatric patients in a manner that accounts for their age and developmental needs, with age-specific competencies required and completed annually. In addition to patients undergoing total joint replacement, the unit manages care for individuals requiring revisions, as well as lumbar and/or cervical decompressions, fusions, and laminectomies. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. **A caregiver in this role works evenings from 3:00 p.m. - 11:30 p.m. with rotating weekend and holiday requirements.** A caregiver who excels in this role will: + Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. + Respond to patient call lights and make rounds. + Assist with processing patient admissions, transfers and discharges. + Assist patients and families with wayfinding and direct them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + One year of experience in a customer service-related role + Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + College degree + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Union Hospital's Emergency Department provides top quality emergency care 24 hours a day, 365 days a year. Our team focuses on providing treatment based on each individual patient's specific needs. Our triage process allows us to assess patients by the severity of illness and the needs of the patient - significantly reducing wait times, accomplishing registration immediately and accelerating treatment based on acuity level. As a Health Unit Coordinator, you will be responsible for providing a high level of customer service to patients, families, visitors, and other caregivers to promote and support positive patient experiences. **A caregiver in this position works day/night rotation, from 6:00am-6:30pm or 6:00pm-6:30am. Rotating weekends and holidays.** A caregiver who excels in this role will: + Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. + Respond to patient call lights and make rounds. + Communicate and facilitate communication with patients, families, other departments and health care team members regarding patient care. + Assist with processing patient admissions, transfers and discharges. + Assist patients and families with wayfinding and direct them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + One year of experience in a customer service-related role + Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + College degree + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Union Hospital's Emergency Department provides top quality emergency care 24 hours a day, 365 days a year. Our team focuses on providing treatment based on each individual patient's specific needs. Our triage process allows us to assess patients by the severity of illness and the needs of the patient - significantly reducing wait times, accomplishing registration immediately and accelerating treatment based on acuity level. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. **A caregiver in this position works nights from 6:00 p.m. - 6:30 a.m. with every other weekend and holiday rotation requirements.** A caregiver who excels in this role will: + Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. + Respond to patient call lights and make rounds. + Assist with processing patient admissions, transfers and discharges. + Assist patients and families with wayfinding and direct them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + One year of experience in a customer service-related role + Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + College degree + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Union Hospital's Emergency Department provides top quality emergency care 24 hours a day, 365 days a year. Our team focuses on providing treatment based on each individual patient's specific needs. Our triage process allows us to assess patients by the severity of illness and the needs of the patient - significantly reducing wait times, accomplishing registration immediately and accelerating treatment based on acuity level. As a Health Unit Coordinator, you will be responsible for providing a high level of customer service to patients, families, visitors, and other caregivers to promote and support positive patient experiences. A caregiver in this position works day/night rotation, from 6:00am-6:30pm or 6:00pm-6:30am. Rotating weekends and holidays. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Communicate and facilitate communication with patients, families, other departments and health care team members regarding patient care. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and direct them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Union Hospital's Emergency Department provides top quality emergency care 24 hours a day, 365 days a year. Our team focuses on providing treatment based on each individual patient's specific needs. Our triage process allows us to assess patients by the severity of illness and the needs of the patient - significantly reducing wait times, accomplishing registration immediately and accelerating treatment based on acuity level. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this position works nights from 6:00 p.m. - 6:30 a.m. with every other weekend and holiday rotation requirements. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and direct them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

USW Bidding Period: 01/20/2026 - 01/24/2026 USW Bidding Period: 01/20/2026 - 01/24/2026 Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family. Akron General's 5400 Oncology Unit provides care to cancer patients, trains caregivers to give therapy, and provides hands-on learning to achieve chemotherapy competency. As a Health Unit Clerk in the NICU, you will provide a high level of customer service to patients, families, visitors and employees to promote and support the highest level of patient experience A caregiver in this position works evenings from 3:00 p.m. - 11:30 p.m. including every other weekend rotation and 3 holidays per year requirements. A caregiver who excels in this role will: * Perform administrative and clerical duties. * Conduct an in-person greeting and welcome newly admitted and transferred patients to the unit. * Communicate with and facilitate communication between patients, families, other departments and healthcare team members regarding patient care. * Assist with processing patient admissions, transfers and discharges. * Provide concierge service to assist patients and families with wayfinding and directing them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Troubleshoot equipment. * Respond to patient call lights. * Keep nursing stations clean and organized. * Complete mandatory education and training. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Prior job experience with typing or computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows Standard Precautions using personal protective equipment as required. Pay Range Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

USW Bidding Period: 01/13/2026 - 01/17/2026 USW Bidding Period: 01/13/2026 - 01/17/2026 Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family. Akron General, a designated Baby-Friendly birth facility, understands that each labor and delivery experience is unique and requires careful thought and personal attention. This is why Akron General has a comprehensive team of caregivers that are ready to meet the needs of both mom and baby. Caregivers focus on delivering safe and quality care, while creating the best experience possible. Akron General has a Level III Perinatal Center, which means it is ready for any type of delivery and need for babies, including onsite NICU services staffed by Akron Children's Hospital neonatologists. As a Health Unit Clerk in the NICU, you will provide a high level of customer service to patients, families, visitors and employees to promote and support the highest level of patient experience A caregiver in this position works nights from 11:00 p.m. - 7:30 a.m. including every other weekend rotation and 3 holidays per year requirements. A caregiver who excels in this role will: * Perform administrative and clerical duties. * Conduct an in-person greeting and welcome newly admitted and transferred patients to the unit. * Communicate with and facilitate communication between patients, families, other departments and healthcare team members regarding patient care. * Assist with processing patient admissions, transfers and discharges. * Provide concierge service to assist patients and families with wayfinding and directing them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Troubleshoot equipment. * Respond to patient call lights. * Keep nursing stations clean and organized. * Complete mandatory education and training. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Prior job experience with typing or computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * Microsoft Office experience Pay Range Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

USW Bidding Period: 01/13/2026 - 01/17/2026 USW Bidding Period: 01/13/2026 - 01/17/2026 Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family. Cleveland Clinic Akron General's new Level II Progressive Care Unit (PCU), provides personalized, high-quality care with a 1:3 RN to patient ratio. This unit cares for patients with a wide range of conditions, including those requiring non-invasive BiPAP, continuous pulse oximetry, insulin infusions, select cardiac or vasoactive drips, chronic tracheostomy ventilation, acute stroke care, spinal drains, transvenous pacemakers, and arterial monitoring. As a Health Unit Clerk in the PCU, you will provide a high level of customer service to patients, families, visitors and employees to promote and support the highest level of patient experience A caregiver in this position works evenings from 3:00 p.m. - 11:30 p.m. including every other weekend rotation and 3 holidays per year requirements. A caregiver who excels in this role will: * Perform administrative and clerical duties. * Conduct an in-person greeting and welcome newly admitted and transferred patients to the unit. * Communicate with and facilitate communication between patients, families, other departments and healthcare team members regarding patient care. * Assist with processing patient admissions, transfers and discharges. * Provide concierge service to assist patients and families with wayfinding and directing them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Troubleshoot equipment. * Respond to patient call lights. * Keep nursing stations clean and organized. * Complete mandatory education and training. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Prior job experience with typing or computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * Microsoft Office experience Physical Requirements: Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required Pay Range Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

USW Bidding Period: 01/09/2026 - 01/13/2026 **USW Bidding Period: 01/09/2026 - 01/13/2026** Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family. The 2100 Clinical Decision Unit is a fast-paced unit with a high patient turnover rate (less than 24 hours) located on the hospital's cardiac telemetry floor. This unit treats major diagnoses, such as chest pain, syncope, and dizziness. As a Health Unit Clerk, your role supports the smooth operation of the unit by coordinating communication, schedules, and supplies. Responsibilities include communicating with the waiting room clerk, monitoring the patient board for schedule updates or add-ons, prioritizing patient charts in proper order, ordering and maintaining unit supplies, and printing daily schedules for nursing staff. This role offers an excellent opportunity to work closely with healthcare professionals, allowing you to gain valuable knowledge and experience while becoming part of a supportive team that values communication, collaboration, and delivering an exceptional patient experience. **A caregiver in this position works evenings from 3:00 p.m. - 11:30 p.m.** **including every other weekend and 3 holidays per year requirements.** A caregiver who excels in this role will: + Perform administrative and clerical duties. + Conduct an in-person greeting and welcome newly admitted and transferred patients to the unit. + Communicate with and facilitate communication between patients, families, other departments and healthcare team members regarding patient care. + Assist with processing patient admissions, transfers and discharges. + Provide concierge service to assist patients and families with wayfinding and directing them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Troubleshoot equipment. + Respond to patient call lights and make rounds. + Keep nursing stations clean and organized. + Complete mandatory education and training. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + One year of experience in a customer service-related role + Prior job experience with typing or computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows Standard Precautions using personal protective equipment as required. **Pay Range** Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Special Unit Surgery Coordinator on our team, you will be responsible for scheduling outpatient appointments and coordinating all cardiac testing procedures for HVTI. This role is essential to maintaining the organization of the unit, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic. A caregiver in this role works days from 8:30 a.m. - 5:00 p.m. A caregiver who excels in this role will: * Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensures accurate collection. * Validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing. * Identify patients in need of financial counseling to ensure appropriate payment of services. * Identify services out of insurance plan or requiring referrals; may inform patient of courses of action. * Triage appointments are based on diagnosis, patient preferences and physician specialty. * Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedules according to protocol. * Maximize the department's allocated spaces by scheduling all procedures/surgeries. * Enter appointment into respective programs, both routine and emergency add-on. * Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). * Enter all updates, corrections and changes to scheduled procedures/surgeries. * Maintain provider schedules for designated unit. * Coordinate multiple physician schedules. * Maintain familiarity with all appropriate scheduling functions. * Serve as a liaison with the admitting office regarding hospital reservations, update admission information and cancel reservations. * Notify patients of their arrival times per area protocols. * Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. * Communicate with all departments to maximize efficiency and expedite the admission process. * Maintain designated space/unit and patient management calendars/ledgers; maintains department data based on area needs. * Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * Two years of related experience in an area providing knowledge of medical terminology, including patient registration, patient billing, insurance processing or appointment or scheduling * OR three years of customer service concierge experience * Proficient in use of Personal Computers (PC) and general knowledge of PC based systems and software * Knowledge of Microsoft Word and Excel applications * Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Taussig Cancer Center and become part of one of the most respected healthcare organizations in the world. Known for its continuous clinical trials and cancer research, the Taussig Cancer Center ensures all patients receive top-quality patient care and have access to the newest advances in cancer treatment. Surgery/Special Unit Coordinators are the backbone to the Taussig Cancer Center's ambulatory operations. Patients coming to the Taussig Cancer Center are very sick and appreciative of the coordination and scheduling that caregivers in this role do. A caregiver in this position works days from 8:00am to 5:00pm. A caregiver who excels in this role will: * Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensures accurate collection. * Identify patients in need of financial counseling to ensure appropriate payment of services. * Triage appointments, based on diagnosis, patient preferences, and physician specialty. * Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedules according to protocol. * Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). * Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. * Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. * Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: * High school diploma or GED * Two years of related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/operating room scheduling OR three years of customer service concierge experience * Proficient in personal computers (PC) and general knowledge of PC-based systems and software Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Coordinator in the Surgery Special Unit, you will oversee all activities necessary for the seamless scheduling and completion of both scheduled and unscheduled pediatric and/or adult surgeries and procedures, with a primary focus on complex chemotherapy cases at our Main Campus. Working closely with physicians, clinical staff, and lobby schedulers, you will prioritize admissions and appointments based on medical urgency to ensure optimal use of available resources. In this role, you will collaborate with disease-specific scheduling teams, support call center operations for Hematology/Oncology patients, and step in as needed to maintain coverage and continuity of care. This is a 100% on-site position requiring strong organizational skills, clinical coordination expertise, and the ability to thrive in a fast-paced, patient-focused environment. A caregiver in this role will work Monday through Friday from 8:00am to 5:00pm. No weekend or holiday requirements. A caregiver who excels in this role will: * Assume responsibility for all activities related to the successful completion of all scheduled and unscheduled pediatric and/or adult surgery and/or procedure patient admissions/appointments. * Ensure an accurate system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensure accurate collection as well as validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing. * Identify patients in need of financial counseling and identify services out of insurance plan or requiring referrals. * Triage appointments based on diagnosis, patient preferences and physician specialty. * Coordinate services and provide special instructions as requested by patient, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedule according to protocol. * Maximize the department's allocated spaces by scheduling all procedures/surgeries. * Enter appointments into respective programs. * Ensure accuracy of all data including appropriate CPT coding and case information. * Enter all updates, corrections and changes to scheduled procedures/surgeries. * Maintain provider schedules for designated units and coordinate multiple physician schedules. * Serve as the liaison with the admitting office regarding hospital reservations, admission updates and reservation cancellations. * Notify patients of their arrival times per area protocols. * Act as a resource to all department personnel. * Communicate with all departments to maximize efficiency and expedite the admission process. * Maintain designated spaces/units and patient management calendars/ledgers while also maintaining department data based on area needs. * Communicate with patients and their families to provide detailed instructions, directions and resources. Minimum qualifications for the ideal future caregiver include: * High school diploma or GED * Two years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/OR scheduling. Or three years of customer service concierge experience. * Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software. * Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access. * In-depth knowledge of medical terminology and/or CPT/ICD coding preferred. * Knowledge of Microsoft Word and Excel applications. Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding preferred. Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Special Unit Surgery Coordinator on our team, you will be responsible for scheduling outpatient appointments and coordinating all cardiac testing procedures for HVTI. This role is essential to maintaining the organization of the unit, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic. **A caregiver in this role works days from 8:30 a.m. - 5:00 p.m.** A caregiver who excels in this role will: + Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. + Validate patient physician information and ensures accurate collection. + Validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing. + Identify patients in need of financial counseling to ensure appropriate payment of services. + Identify services out of insurance plan or requiring referrals; may inform patient of courses of action. + Triage appointments are based on diagnosis, patient preferences and physician specialty. + Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. + Perform scheduling both intra- and inter-departmentally as requested by physician orders. + Receive orders and processes as indicated by provider and schedules according to protocol. + Maximize the department's allocated spaces by scheduling all procedures/surgeries. + Enter appointment into respective programs, both routine and emergency add-on. + Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). + Enter all updates, corrections and changes to scheduled procedures/surgeries. + Maintain provider schedules for designated unit. + Coordinate multiple physician schedules. + Maintain familiarity with all appropriate scheduling functions. + Serve as a liaison with the admitting office regarding hospital reservations, update admission information and cancel reservations. + Notify patients of their arrival times per area protocols. + Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. + Communicate with all departments to maximize efficiency and expedite the admission process. + Maintain designated space/unit and patient management calendars/ledgers; maintains department data based on area needs. + Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + Two years of related experience in an area providing knowledge of medical terminology, including patient registration, patient billing, insurance processing or appointment or scheduling + **OR** three years of customer service concierge experience + Proficient in use of Personal Computers (PC) and general knowledge of PC based systems and software + Knowledge of Microsoft Word and Excel applications + Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access Preferred qualifications for the ideal future caregiver include: + In-depth knowledge of medical terminology and/or CPT/ICD coding **Physical Requirements:** + Requires frequent standing, walking and sitting for extended periods of time. + Lifting and carrying up to 25 lbs. + Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. + Normal or corrected vision. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Coordinator in the Surgery Special Unit, you will oversee all activities necessary for the seamless scheduling and completion of both scheduled and unscheduled pediatric and/or adult surgeries and procedures, with a primary focus on complex chemotherapy cases at our Main Campus. Working closely with physicians, clinical staff, and lobby schedulers, you will prioritize admissions and appointments based on medical urgency to ensure optimal use of available resources. In this role, you will collaborate with disease-specific scheduling teams, support call center operations for Hematology/Oncology patients, and step in as needed to maintain coverage and continuity of care. This is a 100% on-site position requiring strong organizational skills, clinical coordination expertise, and the ability to thrive in a fast-paced, patient-focused environment. **A caregiver in this role will work Monday through Friday from 8:00am to 5:00pm. No weekend or holiday requirements.** A caregiver who excels in this role will: + Assume responsibility for all activities related to the successful completion of all scheduled and unscheduled pediatric and/or adult surgery and/or procedure patient admissions/appointments. + Ensure an accurate system-wide master patient index through validation and capture of patient demographic data. + Validate patient physician information and ensure accurate collection as well as validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing. + Identify patients in need of financial counseling and identify services out of insurance plan or requiring referrals. + Triage appointments based on diagnosis, patient preferences and physician specialty. + Coordinate services and provide special instructions as requested by patient, internal physicians and referring physicians. + Perform scheduling both intra- and inter-departmentally as requested by physician orders. + Receive orders and processes as indicated by provider and schedule according to protocol. + Maximize the department's allocated spaces by scheduling all procedures/surgeries. + Enter appointments into respective programs. + Ensure accuracy of all data including appropriate CPT coding and case information. + Enter all updates, corrections and changes to scheduled procedures/surgeries. + Maintain provider schedules for designated units and coordinate multiple physician schedules. + Serve as the liaison with the admitting office regarding hospital reservations, admission updates and reservation cancellations. + Notify patients of their arrival times per area protocols. + Act as a resource to all department personnel. + Communicate with all departments to maximize efficiency and expedite the admission process. + Maintain designated spaces/units and patient management calendars/ledgers while also maintaining department data based on area needs. + Communicate with patients and their families to provide detailed instructions, directions and resources. Minimum qualifications for the ideal future caregiver include: + High school diploma or GED + Two years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/OR scheduling. Or three years of customer service concierge experience. + Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software. + Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access. + In-depth knowledge of medical terminology and/or CPT/ICD coding preferred. + Knowledge of Microsoft Word and Excel applications. Preferred qualifications for the ideal future caregiver include: + In-depth knowledge of medical terminology and/or CPT/ICD coding preferred. **Physical Requirements:** + Requires frequent standing, walking and sitting for extended periods of time. + Lifting and carrying up to 25 lbs. + Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. + Normal or corrected vision. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Surgery/Special Unit Coordinator, you will be responsible for all scheduled and unscheduled procedures, admissions and/or appointments. This role is essential to maintaining the organization of the unit, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic. **A caregiver in this position works** **days from 8:00am to 4:30pm.** A caregiver who excels in this role will: + Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. + Validate patient physician information and ensures accurate collection. + Identify patients in need of financial counseling to ensure appropriate payment of services. + Triage appointments, based on diagnosis, patient preferences, and physician specialty. + Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. + Perform scheduling both intra- and inter-departmentally as requested by physician orders. + Receive orders and processes as indicated by provider and schedules according to protocol. + Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). + Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. + Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. + Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: + High School Diploma/GED + 2 years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/scheduling + OR 3 years of customer service concierge experience + Working knowledge of computerized appointment/or scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access + Knowledge of Microsoft Word and Excel applications + Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software Preferred qualifications for the ideal future caregiver include: + In-depth knowledge of medical terminology and/or CPT/ICD coding **Physical Requirements:** + Requires frequent standing, walking and sitting for extended periods of time. + Lifting and carrying up to 25 lbs. + Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. + Normal or corrected vision. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Surgery/Special Unit Coordinator, you will be responsible for all scheduled and unscheduled procedures, admissions and/or appointments. This role is essential to maintaining the organization of the unit, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic. A caregiver in this position works days from 8:00am to 4:30pm. A caregiver who excels in this role will: * Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensures accurate collection. * Identify patients in need of financial counseling to ensure appropriate payment of services. * Triage appointments, based on diagnosis, patient preferences, and physician specialty. * Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedules according to protocol. * Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). * Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. * Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. * Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED * 2 years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/scheduling * OR 3 years of customer service concierge experience * Working knowledge of computerized appointment/or scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access * Knowledge of Microsoft Word and Excel applications * Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Surgery/Special Unit Coordinator, you will be responsible for all scheduled and unscheduled procedures, admissions and/or appointments. This role is responsible for scheduling outpatient appointments, and all cardiac testing procedures for HVTI patients. These would include new or established patients and/or inpatient as needed. You will support 1 Thoracic and 2 Cardiac Surgeons. A caregiver in this position works M-F, 8:00am-4:30pm A caregiver who excels in this role will: * Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensures accurate collection. * Identify patients in need of financial counseling to ensure appropriate payment of services. * Triage appointments, based on diagnosis, patient preferences, and physician specialty. * Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedules according to protocol. * Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). * Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. * Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. * Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED * 2 years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/scheduling * OR 3 years of customer service concierge experience * Working knowledge of computerized appointment/or scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access * Knowledge of Microsoft Word and Excel applications * Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Surgery/Special Unit Coordinator, you will be responsible for all scheduled and unscheduled procedures, admissions and/or appointments. This role is responsible for scheduling outpatient appointments, and all cardiac testing procedures for HVTI patients. These would include new or established patients and/or inpatient as needed. You will support 1 Thoracic and 2 Cardiac Surgeons. **A caregiver in this position works M-F, 8:00am-4:30pm** A caregiver who excels in this role will: + Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. + Validate patient physician information and ensures accurate collection. + Identify patients in need of financial counseling to ensure appropriate payment of services. + Triage appointments, based on diagnosis, patient preferences, and physician specialty. + Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. + Perform scheduling both intra- and inter-departmentally as requested by physician orders. + Receive orders and processes as indicated by provider and schedules according to protocol. + Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). + Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. + Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. + Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: + High School Diploma/GED + 2 years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/scheduling + OR 3 years of customer service concierge experience + Working knowledge of computerized appointment/or scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access + Knowledge of Microsoft Word and Excel applications + Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software Preferred qualifications for the ideal future caregiver include: + In-depth knowledge of medical terminology and/or CPT/ICD coding **Physical Requirements:** + Requires frequent standing, walking and sitting for extended periods of time. + Lifting and carrying up to 25 lbs. + Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. + Normal or corrected vision. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities