Work From Home Upper Arlington, OH jobs

Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together The RN Clinical Care Coordinator will be the primary care manager for a panel of members with complex medical/behavioral needs. Care coordination activities will focus on supporting members' medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. This is a home-office based position with field responsibilities. You will spend approximately 50% to 75% of the time in the field within an assigned coverage area. Candidates must be in Franklin County, OH and willing to commute to surrounding counties. If you reside in Franklin County, OH or surrounding counties, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current, unrestricted independent licensure as a Registered Nurse in Ohio 2+ years of clinical experience as an RN 1+ years of experience with MS Office, including Word, Excel, and Outlook Reliable transportation and the ability to travel up to 75% within Franklin County, OH and surrounding counties in OH to meet with members and providers Reside in Franklin County, OH and surrounding counties Preferred Qualifications: BSN, Master's Degree or Higher in Clinical Field CCM certification 1+ years of community case management experience coordinating care for individuals with complex needs Experience working in team-based care Background in Managed Care *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. #UHCPJ At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Mercor is seeking **Mathematics PhDs** for a premier project with one of the world's top AI labs. In this role, you will contribute your subject matter expertise to a cutting-edge project involving frontier large language models. Specifically, you will craft high-quality, challenging problems in your domain expertise with real-world applicability to inform the future of AI innovation. **Ideal Qualifications:** - Have a **Masters or PhD** in **Mathematics** from a top US university. - Have experience **coding** **in Python, MATLAB for projects or research.** - Have field-specific experience in Numerical linear Algebra, Computational Mechanics, or Computational Finance - Have high **attention to detail.** - Have exceptional **written and verbal communication skills.** - Have excellent proficiency in English. - Are currently based in the U.S., Canada, New Zealand, UK, or Australia. **Key Responsibilities:** - You will work asynchronously with a team of highly qualified experts across your domain. - You will craft, solve, and review challenging problems with real world applicability. - The project is **15-20 hours of work per week** with potential for increased hours and extension. - The work is **fully remote and asynchronous**. **Role Start Date** - This role will begin in late December with applications reviewed on a rolling basis. **Interview Process** - You will complete a short interview to assess your domain expertise. - You will be paid for up to 1 hour of onboarding time including the screening process and a few onboarding videos if you are hired. **Compensation and Legal Details** - You will be legally classified as an hourly contractor for Mercor. - You will be paid out at the end of each week via Stripe Connect. **About Mercor** Mercor connects elite creative and technical talent with leading AI research labs, headquartered in San Francisco, CA. Our distinguished investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Earn up to $16 USD/hourly and work fully remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice. Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality. Contribute across a range of projects based on your skills, interests, and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment. Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another. Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards. Nice to Have Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines. Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing. Curiosity about AI systems, machine learning, or creative technology tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

First Health Hospice provides patient-centered care through a multidisciplinary team approach that attends to the physical, emotional, and spiritual well-being of patients and their families. The team includes highly skilled professionals such as RNs, Social Workers, Chaplains, Bereavement Coordinators, Home Health Aides, Massage Therapists, and Music Therapists, all working harmoniously to deliver exceptional hospice care. Known for its quality service and compassionate care, First Health Hospice consistently strives to exceed expectations and improve patient outcomes. The company fosters a family-oriented and supportive work environment, which has contributed to its strong reputation and rapid national growth. Role Description This is a full-time hybrid role for a Sales and Marketing Specialist based in the Columbus, Ohio Metropolitan Area, with the flexibility to work from home occasionally. The specialist will develop and implement sales strategies, build and maintain relationships with clients and referral sources, and support the company's growth initiatives. Responsibilities include conducting client outreach, providing exceptional customer service, managing sales pipelines, strategizing marketing campaigns, and delivering training sessions to the team and stakeholders. The role also involves collaborating with internal teams to strengthen market positioning and ensure alignment with the organization's mission and goals. Qualifications Strong Communication and Customer Service skills, including active listening, relationship building, and effective messaging Proven experience in Sales and Sales Management, with the ability to meet and exceed targets Ability to deliver Training sessions and support team development Organizational and time-management skills to handle multiple tasks efficiently Proficiency with CRM software and marketing tools is a plus Bachelor's degree in Marketing, Business, or related field preferred Experience in the healthcare or hospice industry is advantageous Ability to work both independently and collaboratively in a hybrid environment

This Business Analyst (BA) position will initially be fully dedicated to the Data & Retention Program. In this role, the BA is responsible for managing system requirements throughout the lifecycle of a technology project. This includes identifying and managing scope, documenting the detailed requirements that support the scope and building out the technology system/enhancement. The analyst should act as a liaison between the business and the technology teams to ensure all business needs are met Essential Job Functions: • Elicit and manage a technology project's business scope - needs and features • Effectively coordinate and run working sessions with representatives across the various organizations in the bank (Business, Legal, Technology, etc.) • Translate business requirements into technical requirements and convey with appropriate level of detail to the technical team. • Clearly document and manage detailed requirements for the technology system • Support Quality Assurance Services (QAS) activities to ensure system requirements are tested accurately and comprehensively • Act as Systems Matter Expert (SME) or source of knowledge for supported systems • Participate in the design process to ensure it supports business requirements and an optimized user experience. • Understand security, risk management, and IT process principles and escalate to appropriate team(s) as needed. • Support and/or participate in user acceptance testing to ensure quality in application releases and user experience. Required Skills: • Analytical Skills; critical thinking, creative thinking, and problem solving. • Visio/Miro, Word, Excel and PowerPoint • Work within a customer oriented, positive team environment • Demonstrate strong interpersonal, verbal, and written communication skills with technical and non-technical staff • Provide support on single projects and initiatives within scope, budget and timeline • Organization and communication skills

Pella Windows & Doors of Columbus is seeking Outside Sales Representatives to join our growing Replacement Sales team! after training is complete. Base Salary We offer uncapped commission-based compensation, with bonus opportunities, and a vehicle & mileage reimbursement program. We are looking for a driven, independent, self- starter who is constantly striving to be number one. If you're a determined individual with confidence and thrive on a challenge, we want you on our team! The ideal candidate: Will be independent, results driven, confident, outgoing individual to bring a competitive drive to our sales team. A successful candidate is someone that is driven by the challenge of obtaining and growing sales through acquiring new accounts and maintaining lasting relationships. This individual will be responsible for continuously developing the Pella brand within the industry, be proactive in networking, gaining referrals, meeting face-to-face with current and prospective accounts to drive business growth and development by building and maintaining relationships, serving as a business partner to our customers. General Responsibilities Treat people the way you want to be treated. Value customer relationships and go the extra mile to satisfy them. Carry yourself in a manner which represents Pella as the #1 brand in the market. Generate sales growth by seeking out new accounts and customers. Maintain a high level of expertise of the Pella products and adhere to the Trade Selling Process. Actively represent Pella at company sponsored functions and events, such as professional group invitations, chapter meetings, and trade shows. Create a network to generate referrals and be present in your market. Exceed customer satisfaction goals and objectives to generate the required Google review rating expectations. Coordinate with Inside Sales Representatives to ensure timely, accurate quoting and ordering of product. Complete follow up communication expectations, driving the highest level of customer satisfaction. Maintain loyal relationships with accounts by communicating product updates, product additions, and industry news. Handle customer requests or concerns in a timely manner and strive to handle any challenges ensuring repeat customers and referrals. Continuous education keeping current with products, industry awareness, and professional development. Build and maintain customer relationships to grow your account base while retaining existing accounts and actively prospecting for new accounts to increase sales year over year and become your accounts central point of contact. Provide showroom coverage defined by management. Meet and compete quantifiable metrics including: Account retention Meet the required daily account meetings and calls. Exceed new account acquisition goals to receive quarterly bonuses Exceed sales/bookings, quoting, and margin goals to receive monthly and yearly bonuses Adhere to all policies and exhibit the highest standard of personal ethics. Success Factors Customer focused Detail oriented Good communication skills Self-driven Problem solving skills Independent Organizational and time management skills, allowing for multitasking ability Ability to negotiate and close deals Result and goal oriented Strong work ethic Adaptive Prior sales experience preferred Construction background and or the ability to read blueprints preferred Job Qualifications and Requirements Bachelor's degree preferred Valid driver's license and a company compliant driving record Have or be willing to purchase a vehicle such as an SUV, station wagon, minivan, or cross-over Ability to lift and carry sales tools weighing up to 50 pounds Benefits Industry leading benefit package including: • Health, Dental, Vision, Life, & 401K Plan

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

*This position requires someone who has Utility experience and have worked with Utility companies to improve their IVR containment rate* Role: CCaaS Techno-Functional Lead (NICE & IVR) Overview:PSEG is seeking a Techno-Functional Lead with strong experience in NICE in Contact and IVR systems to support ongoing enhancements and integrations within their customer engagement environment. This role requires a balance of business process understanding and technical capability, focusing on both system improvements and deployment support. Key Details: Project Background: Implemented IVR (Omelia) in 2023. The environment is continuously evolving with regular enhancements and optimizations. Role Focus: Collaborate with the business and NICE teams to understand enhancement requests and translate them into actionable technical requirements. Work cross-functionally to support deployment and implementation of new features. Must be functional enough to capture and document requirements and technical enough to understand scripting and system capabilities. Current Systems: NICE in Contact for contact center operations. IVR: Omelia. Fully integrated with the mainframe billing system and ACD/CRM components that connect to the agent desktop. Technical Expectations: Understanding of IVR scripting and ability to support or guide development. Familiarity with NICE platform configuration and integration processes. Contract Details: Length: 12 months, with potential extension through 2027 and possible conversion to hire. Start Date: January 2026. Location: 100% Remote (East Coast hours preferred). Availability: Must be flexible for occasional weekend support for issue resolution. Travel: None required. Interview Process: Two rounds of interviews: Initial interview with Thomas (Hiring Manager). Technical interview with team members.Job Overview: CaaS Techno-Functional Lead Configure and manage NICE solutions, including NICE in Contact and Workforce Management (WFM) systems. Integrate NICE with other business tools like CRM and ACD for seamless customer interaction management. Monitor system health and performance, identifying and addressing issues proactively. Generate and analyse reports to track performance metrics and recommend improvements. Design, develop, and maintain IVR scripts to optimize customer interactions. Troubleshoot and resolve any issues related to the IVR system, ensuring minimal disruption to services. Continuously improve IVR flows based on customer feedback, performance analysis, and business needs. Ensure proper integration of IVR with back-end systems (e.g., CRM, databases). Work closely with IT, customer service, and operations teams to align NICE and IVR systems with business objectives. Provide technical support and training to internal teams on system functionality and optimization. Stay updated on industry trends and new technologies to improve the customer experience and operational processes. Project Management experience will be an add on. Requirements: 5+ years of strong experience with NICE customer engagement solutions (NICE in Contact, NICE WFM) and IVR system administration. Strong understanding of call centre operations, customer interaction technologies, and telephony systems. Proficiency with IVR scripting languages and tools (e.g., Genesys, Avaya, Cisco). Solid understanding of data analytics and reporting, with the ability to analyse system performance and make data-driven decisions. ( Not important) Familiarity with CRM systems (e.g., Salesforce, Zendesk) and their integration with NICE and IVR solutions. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills, with the ability to work cross-functionally in a collaborative environment. Certification in NICE products or IVR technologies is a plus. Good to have experience with cloud-based customer engagement platforms. Good to have knowledge of speech analytics, chatbots, and AI-driven customer service technologies. Responsibilities: We are looking for an experienced NICE & IVR Systems Specialist who will be responsible for the configuration, maintenance, and optimization of NICE (Customer Engagement Solutions) and IVR systems to ensure the seamless operation of our customer service functions. This position requires both technical expertise and a strong understanding of customer interaction workflows.

## **Role Description** Mercor is hiring on behalf of a leading AI research lab to bring on highly skilled **Machine Learning Engineers** with a proven record of building, training, and evaluating high-performance ML systems in real-world environments. In this role, you will design, implement, and curate high-quality machine learning datasets, tasks, and evaluation workflows that power the training and benchmarking of advanced AI systems. This position is ideal for engineers who have excelled in competitive machine learning settings such as Kaggle, possess deep modelling intuition, and can translate complex real-world problem statements into robust, well-structured ML pipelines and datasets. You will work closely with researchers and engineers to develop realistic ML problems, ensure dataset quality, and drive reproducible, high-impact experimentation. **Candidates should have 3+ years of applied ML experience or a strong record in competitive ML, and must be based in India.** Ideal applicants are proficient in Python, experienced in building reproducible pipelines, and familiar with benchmarking frameworks, scoring methodologies, and ML evaluation best practices. * * * ## **Responsibilities** - Frame unique ML problems for enhancing ML capabilities of LLMs. - Design, build, and optimise machine learning models for classification, prediction, NLP, recommendation, or generative tasks. - Run rapid experimentation cycles, evaluate model performance, and iterate continuously. - Conduct advanced feature engineering and data preprocessing. - Implement adversarial testing, model robustness checks, and bias evaluations. - Fine-tune, evaluate, and deploy transformer-based models where necessary. - Maintain clear documentation of datasets, experiments, and model decisions. - Stay updated on the latest ML research, tools, and techniques to push modelling capabilities forward. * * * ## **Required Qualifications** - At least **3 years** of full-time experience in machine learning model development - Technical degree in Computer Science, Electrical Engineering, Statistics, Mathematics, or a related field - Demonstrated competitive machine learning experience (Kaggle, DrivenData, or equivalent) - Evidence of top-tier performance in ML competitions (Kaggle medals, finalist placements, leaderboard rankings) - Strong proficiency in **Python**, **PyTorch/TensorFlow**, and modern ML/NLP frameworks - Solid understanding of ML fundamentals: statistics, optimisation, model evaluation, architectures - Experience with distributed training, ML pipelines, and experiment tracking - Strong problem-solving skills and algorithmic thinking - Experience working with cloud environments (AWS/GCP/Azure) - Exceptional analytical, communication, and interpersonal skills - Ability to clearly explain modelling decisions, tradeoffs, and evaluation results - Fluency in English * * * ## **Preferred / Nice to Have** - Kaggle **Grandmaster**, **Master**, or multiple **Gold Medals** - Experience creating benchmarks, evaluations, or ML challenge problems - Background in generative models, LLMs, or multimodal learning - Experience with large-scale distributed training - Prior experience in AI research, ML platforms, or infrastructure teams - Contributions to technical blogs, open-source projects, or research publications - Prior mentorship or technical leadership experience - Published research papers (conference or journal) - Experience with LLM fine-tuning, vector databases, or generative AI workflows - Familiarity with MLOps tools: Weights & Biases, MLflow, Airflow, Docker, etc. - Experience optimising inference performance and deploying models at scale * * * ## **Why Join** - Gain exposure to cutting-edge AI research workflows, collaborating closely with data scientists, ML engineers, and research leaders shaping next-generation AI systems. - Work on high-impact machine learning challenges while experimenting with advanced modelling strategies, new analytical methods, and competition-grade validation techniques. - Collaborate with world-class AI labs and technical teams operating at the frontier of forecasting, experimentation, tabular ML, and multimodal analytics. - Flexible engagement options (**30-40 hrs/week or full-time**) - ideal for ML engineers eager to apply Kaggle-level problem solving to real-world, production-grade AI systems. - Fully remote and globally flexible - optimised for deep technical work, async collaboration, and high-output research environments.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: Arcadis is seeking an experienced Siting Lead to join our Energy Transition team to help support and grow our expanding Siting and Routing business in the Midwestern and Eastern United States. As a Siting Lead, you be responsible for leading siting for a variety of clients within a range of sectors such as power generation and transmission, oil and gas, and renewable energies. An understanding of routing and siting processes and public outreach strategies is required for this position. Role accountabilities: As a Siting Lead, you will be responsible for managing routing and siting studies, leading the preparation of state Public Utilities Commission (PUC) siting applications and technical siting reports, and coordination with public outreach and permitting teams. It is expected that you have demonstrated experience with various Public Utilities Commission Certificate of Public Convenience and Necessity (CPCN) filings. This would include experience in submitting CPCN filings with some of the following agencies: Public Service Commission of Wisconsin, Illinois Commerce Commission, Indiana Utility Regulatory Commission, Michigan Public Service Commission, Ohio Power and Siting Board, Pennsylvania Public Utility Commission, Public Service Commission of West Virginia, Virginia State Corporate Commission, Kentucky Public Service Commission and Kentucky State Board on Electric Generation and Transmission Siting, and the Tennessee Public Utility Commission. As a Siting Lead, you would also be responsible for developing scope and budgets for siting components of project proposals. You will lead the development of siting strategies and coordinate with clients to ensure successful project outcomes. The position will require a candidate to work collaboratively with a diverse team and have the capacity to balance varying priorities. Arcadis offers a flexible working environment and follows a hybrid work structure. A successful candidate can expect to work remotely and from the office, as needed, based on demands of project and client teams. Periodic travel will be required (10-15%). Qualifications & Experience: Required qualifications for the role include: Bachelor's degree in environmental science, urban planning, engineering, biology, ecology, or similar discipline 10 years of total experience in the environmental consulting industry. Associated experience with environmental agencies and departmental roles with commercial entities may be considered equivalent 3+ years of experience supporting electric transmission line and substation siting projects in the Midwestern and Eastern US for public utilities. Experience siting other linear assets such as gas pipelines, railroads, or highways may be considered Experience supporting applications for CPCN filings in the Midwestern and Eastern US Experience in task management and assistant project management, and the ability to support multiple projects concurrently Preferred qualifications: Experience with state siting board regulatory filings outside of the Midwest and Eastern US Experience siting wind, solar, and other renewable energy projects Experience with statistical analysis and raster-based siting studies Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $97,600 - $146,400. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location. #LI-SP1

Mercor is seeking **native Spanish speakers** who are also **government or public policy professionals** based in **Latin America or Spain**. This role combines your **public policy expertise** with **language mastery**, helping train cutting-edge AI models in the public policy domain. You will leverage your background in public policy, alongside your bilingual communication skills, to create accurate, culturally nuanced, and technically precise content that reflects real-world policy usage in Spanish. * * * ## **Role Responsibilities** - **Public Policy Content Development:** Translate, adapt, and synthesize complex policy frameworks into clear, structured rubrics for AI training. - **Bilingual Communication:** Write fluently in both Spanish and English, ensuring accurate terminology and nuanced expression across languages. - **Domain Expertise:** Provide cultural and policy insights that are unique to the public in Latin America or Spain. - **Collaboration:** Work closely with reviewers and peers to refine content. * * * ## **Ideal Candidates Should Have:** - **Language Skills:** Native-level fluency in Spanish with strong written and spoken English. - **Education:** Degree in policy, political science, sociology, or another similar field. - **Experience:** 2-6+ years of experience in politics, public policy, think tanks, etc. - **Analytical Abilities:** Excellent writing, analytical, and communication skills. Experience in policy writing, instructional design, or academic publishing. - **Nice to Haves** - Experience with grading, instructional design, or rubric development is a plus. - Familiarity with generative AI models or machine learning concepts is a bonus, but not required. * * * ## **More Details About This Role:** - This is a **remote and asynchronous** role - work on your own schedule. - Expect to contribute at least **20 hours per week**. - Expect a commitment of around 2 months. - You'll be working in a structured project environment with clear goals and tools. **Application and Onboarding Process:** - Submit your resume. - Complete an AI-led interview to assess language ability and professional experience. This should take around 15 minutes. - If selected, you'll take a follow-up AI-led interview to assess your professional background. - You'll then complete a paid work trial to determine if this type of work is suited for you. - After that, you'll receive feedback and be onboarded to the project. * * * **About Mercor**: Mercor is a San Francisco-based company connecting top-tier professionals with cutting-edge AI initiatives. Backed by investors like Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey, we specialize in accelerating AI development through expert human collaboration.