Work From Home Upper Darby, PA jobs

CSL's R&D organization is accelerating innovation to deliver greater impact for patients. With a project-led structure and a focus on collaboration, we're building a future-ready team that thrives in dynamic biotech ecosystems. Joining CSL now means being part of an agile team committed to developing therapies that make a meaningful difference worldwide. Position Description Summary: Regulatory leaders who leverage regional regulatory experience to actively contribute to an innovative, scientifically sound, global, integrated regulatory vision/strategies for assigned product/s with a patient-centric focus, leveraging regional commercial insights and applying prudent risk-taking to ensure timely delivery of successful regulatory outcomes. Effectively partner with assigned product/s Global Regulatory Affairs Strategy Team (GRAST) GRL plus other regional, labeling and CMC GRAST members to ensure ‘One GRA Voice', appropriate inputs into risk assessment and decision making. Ensures bi-directional communication with stationed region commercial operations and GRA. With support, engaging with health authority (HA) in stationed country (FDA or EMA), maintaining productive relationship with HA contacts and driving positive regulatory outcomes with respective HA for assigned product/s in conjunction with GRL. Contributes to product health authority interaction with support GRL or Regulatory TA Head. Partner with GRAST members to achieve regulatory deliverables (including leading assigned tasks) while fostering individual accountability, ‘team spirit', actively contribute and executing on decisions expeditiously resulting in positive regulatory outcomes. This is a hybrid role, which offers a combination of an onsite and remote work schedule. #LI-hybrid Main Responsibilities: With support, accountable for assigned product relationship with a health authority (FDA or EMA), ensuring alignment with product GRL and as needed, support from Head, Regulatory TA if escalation is required. May negotiate on behalf of CSL with health authority to achieve desired regulatory outcome. Developing regional knowledge regarding health authority requirements, regulatory filing pathway/categories, processes, and ways of working and thus, can provide relevant guidance / assessment to internal stakeholders (e.g., GRAST, GRL & Commercial) on means to address project challenges, leverage regulatory opportunities and advise on risk for developmental, new, and marketed products. Under the product GRL, supports regional regulatory activities as assigned, inclusive of potential to contribute to core document preparation (e.g., core briefing book, pediatric plans, etc.), product filing preparation activities (investigational, new, and marketed) and health authority engagements. Responsible for Module 1 documentation required for submission and supports response to health authority comments activities with guidance from GRL. Actively contribute to the GRAST activities, strategy development, document reviews and competitive regulatory intelligence. Ensures on-time execution of regulatory activities at the regional level, achieving positive regulatory outcomes. Partners with GRL to develop internal communications and distributes GRAS communications to regional commercial stakeholders. Actively connects and maintains relationships with GRAST members, including GRAS Regions and Regulatory CMC. Proactively fosters and promotes effective relationships across Global Regulatory Strategy. Updates and maintains applicable regulatory systems (e.g., Veeva) to ensure tracking and compliance deliverables. Applies the CSL Leadership Capabilities - Build Bridges, Think Beyond, Unleash Outcomes, Ignite Agility, Inspire the Future and Cultivate Talent - to oneself. Qualifications & Experience Requirements Bachelor's degree (four-year university degree) in pharmacy, biology, chemistry, pharmacology, clinical medicine, or related life science is required. An advanced degree in a related field (MS, PhD, or MD, DVM) or MBA is preferred. Minimum of 5 years' experience in the biotech or pharmaceutical industry, with exposure to regulatory activities/submissions and 3 years working on developmental products. Previous regulatory affairs experience is preferred. Experience in working in teams with either a direct or matrix manager. With support, assesses preferred option for tough decisions. Candidates have developing knowledge and understanding of pharmaceutical/biological product development and regulatory requirements for product development and approval in one key region (EU, US, Japan). Experience working in Regulatory Affairs with agency interaction responsibility with at least one health authority is preferred. Relevant experience working in a complex and matrix environment is preferred. Ideal candidates will have clinical or device foundation. Strong ethics and integrity. Developing ability to think strategically, assesses prudent risks and develop bold, agile, innovative approaches to complex challenges. Developing communication skills, with capacity to articulate complex concepts in a manner individuals at various levels in the organization can comprehend with support. Support productive, working relationships within CSL (e.g., R&D and Commercial). Fluency in English (verbal and written). Our Benefits CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals. Please take the time to review our benefits site to see what's available to you as a CSL employee. About CSL Behring CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL. Do work that matters at CSL Behring!

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Marketing Intern - Spring 2026 Part-Time, Hourly Diamond and Associates, Inc. (D&A) is a consulting firm supporting nonprofit and for-profit developers of multifamily affordable housing. Our mission is to create high-quality housing for low-income individuals and families who are marginalized by the broader housing market. For more than 35 years, D&A has assisted in the financing, project management, completion, and occupancy of over one hundred affordable housing communities, representing more than $2.8 billion in total project costs. While historically based in Philadelphia, D&A now operates virtually and serves a wide range of national, regional, and community-focused development partners-including faith-based organizations, public agencies, new developers, and established affordable housing sponsors. Our portfolio spans multiple states, including Pennsylvania, New Jersey, New York, Maryland, Delaware, Illinois, Iowa, Ohio, Kentucky, and Virginia. We work on a diverse set of development types, such as new construction, rehabilitation, historic rehabilitation, adaptive re-use, mixed-income, mixed-use, scattered site, homeownership, and rental communities. D&A's team brings extensive experience with all major affordable housing financing programs, including LIHTC, Tax-Exempt Bonds, Project-Based Vouchers, and an array of soft and subordinate financing sources. The firm is structured around a collaborative team of project managers and support staff who work closely to advance each project to success. Position Summary The Marketing Intern will support D&A's communications and public presence, including social media marketing, website updates, and event preparation as applicable. This role reports to the Administrative and Marketing Coordinator. The ideal candidate brings creativity, initiative, and an interest in affordable housing or mission-driven work. They should feel comfortable collaborating with internal team members, managing multiple priorities, and contributing new ideas to strengthen D&A's visibility and messaging. Responsibilities Assist with general marketing activities, including coordinating with external vendors to maintain and update the company website and marketing materials. Draft and schedule LinkedIn posts, including visuals, messaging, and content planning. Update internal databases with industry-relevant information such as funding awards and application data. Provide recommendations to enhance overall marketing and communications strategy. Prepare professional documents including presentations, resumes, and general correspondence. Maintain organization of shared drives, including the O Drive and Resources Drive. Perform additional administrative tasks and responsibilities as assigned. Requirements Current enrollment in an undergraduate or graduate program in marketing, communications, or a related field. Strong analytical, writing, and organizational skills with keen attention to detail. Ability to work effectively with internal teams and external partners, including nonprofit, government, and private-sector organizations. Salary & Benefits Fully remote position; D&A will provide necessary equipment such as computer, phone, and supplies. 8-12 hours per week $25/hour

Team Lead - IT Service Operations for Cloud & Security Managed Service Provider We are a financially backed niche Cloud, Security Managed Service Provider; we've doubled our MRR in the last year-and-a-half and continue investing back into our business expanding market share. · Philadelphia, PA · $75,000 - $95,000 + bonuses + profit sharing · Partial work from Home. What's notable - over the last 18 months we've cornered the market for our niche vertical; we're looking for hands-on technical and service leadership as we continue to scale the model. Over the last two years we've made significant improvements in operational efficiency in lockstep with our growth and run a streamlined, proactive managed services model. · We value quality of life; the average tenure is 5 ½ years and we work hard to make sure success is shared and employees grow with the company. · We outline career tracks for all employees - know what you're working towards, how to get there and see yourself growing professionally and financially with a financially-backed MSP. Primary Function: Technical Lead on Service Desk (Level 2) + Service Operations + help us scale our repeatable service delivery model as we scale. · We are a niche MSP (go niche or go home); average client size is 50 - 500 users. · We're looking for someone who has been the go-to person on their MSP team, comfortable owning the tougher technical work while helping L1s. · 60% hands-on technical support + 40% service operations. · Someone who thinks in terms of root cause, standardization and client experiences and not just closing tickets. · Handle L2 technical issues and oversee our repeatable service model; then refine and improve processes as we continue expanding market share. Leadership · Keep a pulse on day-to-day service flow: review the queue, confirm work is progressing and make sure tickets get closed cleanly w/communication. · Own client follows through and check in after work is completed. · Coordinate the team's workload - assign onsite visits, schedule hands-on work and help junior techs approach problems the right way so they continue to grow. Our Tech Stack · Microsoft 365 + Azure AD / Entra ID across hybrid environments: identity, access, policies, MFA/conditional access, clean tenant hygiene. · Windows Server + Hybrid Cloud (Azure preferred) domain services, GPO and environment standardization · Azure Infrastructure - VM provisioning, virtual networks, storage tiers, backup/DR patterns, and helping move clients toward consistent cloud-first configurations. · Networking Fundamentals - VLANs, routing, VPNs, firewalls (we'll coach and level-up CLI and secure configuration patterns as you grow). Benefits · Profit Share: Everyone participates when the company wins. · Health, Dental & Vision + 401(k) with match · Generous PTO & Paid Holidays - we built the company so people can actually have a life outside of work. · Professional Development is huge because it aligns everyone's goals: paid training, certification support and dedicated learning time - we'll even fund your own home lab. · Career Pathing: Clear progression to management. Know what you're working towards. We also offer career paths into different teams.

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Mercor is recruiting **First-Line Supervisors of Housekeeping and Janitorial Workers who work in Administrative and Support and Waste Management and Remediation Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a First-Line Supervisors of Housekeeping and Janitorial Workers. Applicants must: - Have **4+ years full-time work experience** as a First-Line Supervisors of Housekeeping and Janitorial Workers; - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

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Our client, a major clinical education platform, is actively looking for a Senior UX Researcher to join their team in Philadelphia! While this is a remote position, the preference is for candidates to be local to Philadelphia and able to come on-site occasionally. *** This begins as a 6 month contract with an opportunity to extend or convert at any time*** As a UX Researcher supporting our clinical decision-making tools, you'll play a pivotal role in ensuring our products meet real-world user needs. You'll conduct impactful research, analyze large datasets of unstructured written text, and collaborate closely with cross-functional teams. Your insights will guide the development of solutions that deliver trustworthy, relevant information within clinical workflows. We're seeking a skilled UX Researcher with the following capabilities: Problem-Solving & Strategy: Collaborate with your squad to explore problems from multiple perspectives, especially those involving large-scale text data. Align research solutions with product strategy to ensure our tools meet user and business needs. Apply appropriate research methods-including qualitative analysis, thematic coding, and natural language processing techniques-to analyze unstructured text data. Research Leadership & Execution: Develop an evidence-based research strategy leveraging large datasets, in partnership with designers, PMs, engineers, and data scientists. Model excellence in user-centered research processes, especially in the context of data-driven insights from text analysis. Advocate for UX research best practices, particularly for research involving large-scale and unstructured text data. Efficiently iterate research within two-week sprint cycles, sharing actionable findings with your team. Use data to define and track key metrics, providing clear, data-driven insights to guide product development. Customer Focus: Acquire a thorough understanding of customer use cases and ensure their needs are addressed, using insights derived from large-scale text data. Gain deeper knowledge of market segments and competitors, especially in the context of clinical decision support tools. Requirements: Proven experience in UX research, including designing and executing studies involving large datasets of unstructured written text. Strong skills in qualitative and quantitative research methods, including text analysis, coding, natural language processing, and synthesis. Experience collaborating with cross-functional teams (designers, PMs, engineers, data scientists). Proficiency in at least one coding language commonly used for text data analysis (such as Python or R). Ability to communicate complex findings clearly and advocate for user-centered design. Familiarity with healthcare is a plus.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Mercor is recruiting **Lodging Managers who work in the Accommodation and Food Services** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Lodging Managers. Applicants must: - Have **4+ years full-time work experience** as a Lodging Manager - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

NOW HIRING Proprietary Equity Traders Wanted T3 Trading Group, LLC (****************** is a registered SEC Broker-Dealer & Member of FINRA SIPC. T3's office headquarters is located at 88 Pine Street in the heart of New York City's famed financial district. We provide aspiring proprietary traders with the education necessary to trade based on risk/reward, probability parameters, and strict money management. In order to maximize the potential of our traders, we will provide: WE PROVIDE: Education in technical analysis, tape reading, money management, and market psychology Daily trading review with experienced traders Competitive payout structure Cutting edge technology Open and friendly team environment REQUIRED QUALIFICATIONS: College degree with a competitive GPA Basic familiarity with the equity markets Strong analytical skills Ability to work well in a team environment A focused, dedicated, and entrepreneurial personality Enthusiasm for the equity markets Prior trading experience is not required We are now accepting applications to join our dedicated and experienced team of professional traders. New and aspiring traders work to reach a level of consistent profitability in their trading through appropriate risk/reward and probability parameters with an eye toward strict money management. In order to reach this goal, experienced traders work with entry level traders in an extensive trade review program after the market close each day. Traders are educated in the nuances of technical analysis, tape reading, money management, and market psychology. Traders will learn how to identify and capitalize on stock trends and retracements with a view towards multiple time frames. Each day prospects will work to learn and grow as traders. Series 57 license required. We will sponsor qualified candidates for this exam. If interested, please contact Paolo Fontana at ************ or ***************************

Mercor is collaborating with a leading AI lab on a project designed to advance the performance of cutting-edge AI models. Experts will analyze short video clips and/or images, producing structured annotations that capture key details such as subjects, objects, environments, audio cues, temporal dynamics, mood, and storytelling elements. This work plays a critical role in helping AI systems better understand and interpret complex visual and narrative information. ### Ideal Qualifications: - Have experience in one or more of these archetypes: movie producers, film editors, screenwriters, archivists, media analysts, or generalists with excellent attention to detail. - Apply judgment to decide which attributes best describe a scene and how to express subtle narrative or emotional cues. - Combine strong attention to detail with the ability to clearly document findings. - Excel at following precise instructions and quickly adopting new requirements. - Possess strong written and verbal communication. ### More Details: - You'll collaborate directly with Mercor's project leads. - Start dates are rolling; we aim to onboard qualified experts within a few days (1‑2) of application. - Up to 40 hours of work available per week. - Fully remote and asynchronous, so it can be flexible to your schedule. - The project is expected to last a minimum of 4-5 weeks, with potential for extension. ### Pay and Legal Status: - You will be legally classified as an hourly contractor for Mercor. - We will pay you at the end of each week via Stripe Connect. ### Screening Process: - You will need to complete a short interview and assessment - Currently only accepting applicants from the U.S., UK, and Canada. ### About Mercor: Mercor is based in San Francisco, CA and specializes in recruiting experts for top AI labs. Our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Regional Director of Resident Care (RDRC) 📍 Remote-Based | 70% Travel Across VA, MD, DC, NJ, PA | 🕒 Full-Time | 🏥 Senior Living | Skilled Nursing | Clinical Leadership About the Role We're seeking a dynamic and experienced Regional Director of Resident Care (RDRC) to lead clinical operations across multiple senior living and skilled nursing communities. This role provides strategic and hands-on oversight of resident care, ensuring safe, evidence-based practices, regulatory compliance, and continuous quality improvement. The RDRC will serve as a clinical leader, mentor, and change agent-driving excellence in care delivery and survey readiness across the region. Key Responsibilities Clinical Oversight: Conduct comprehensive site visits to monitor nursing care, lead process improvement initiatives, and ensure clinical excellence. Survey Readiness & Compliance: Prepare communities for state and federal surveys, maintain/improve ratings, and ensure compliance with all applicable regulations. Leadership & Mentorship: Hire, onboard, and mentor Resident Care Directors and other clinical leaders. Provide coaching and support to community teams. Strategic Collaboration: Partner with operations and sales leadership to align clinical goals with organizational strategy and resident satisfaction. Risk Management: Identify and mitigate clinical risks while promoting a culture of safety and accountability. Change Management: Lead the implementation of organizational initiatives using effective communication and follow-up strategies. Qualifications Licensure: Active RN license required. Experience: Proven leadership in senior living, skilled nursing, or rehab settings. Strong background in survey compliance and clinical quality improvement. Experience managing multi-site operations and direct reports. Travel: 70% travel required (3-4 days/week). Communities located in VA, MD, DC, NJ, and PA. Corporate credit card, mileage reimbursement, per diem, and relocation assistance provided. Skills: Exceptional leadership, communication, and organizational skills. Ability to work independently and collaboratively across departments. Proficient in clinical systems and regulatory standards. Compensation & Perks 💵 Pay Range: Competitive salary based on experience and location ✈️ Travel support includes per diem, mileage reimbursement, and a corporate credit card 🏡 Relocation assistance available 🛏️ No on-call responsibilities; occasional overnight travel required Who We Are Headquartered in Central Florida, Pivotal Placement Services is a full-service national workforce solutions firm that specializes in placing healthcare professionals-from staff to leadership-with both clinical and non-clinical employers. Our comprehensive and customer-focused workforce solutions include Direct Placement and Managed Service Provider (MSP) / Vendor Managed Services (VMS) engagements nationwide.

Exciting Opportunity: Become a Travel Advisor! Do you dream of turning your passion for travel into a rewarding career? Imagine working on your schedule, curating unforgettable vacations, and earning income doing what you love. If this resonates with you, becoming a travel advisor could be your perfect fit! This is a fully remote, commission-based position designed to adapt to any lifestyle. Whether you're looking for part-time flexibility or a full-time opportunity, this role empowers you to succeed on your terms. What We're Looking For: Familiarity with social media platforms, Zoom, and Google Suite (preferred) Detail-oriented with excellent organizational skills Strong problem-solving and interpersonal skills Quick learner with an entrepreneurial spirit and the ability to use various computer applications (preferred) Requirements: Must be at least 18 years old Reliable internet and smartphone or laptop Authorized to work in the United States Exceptional written and verbal communication skills Ability to work independently What You'll Gain: Flexible scheduling to suit your lifestyle Part-time or full-time options Work-from-home convenience Comprehensive licensing, bonding, and E&O insurance with fraud protection Access to a robust learning platform and agent certification Industry-leading commission rates One-on-one mentorship for personalized support Exclusive travel discounts and opportunities for FAM trips Ready to start your journey in the travel industry? Reach out today and take the first step toward an exciting and flexible career!

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Department **Field Support** Employment Type **Full Time** Have you ever used the self-checkout in a Walmart, Target or Home Depot? Played the slots at an MGM Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you've answered with a resounding "YES", then you've done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI). We make thetechnology that powers your everyday life,enabling more than 4 billion transactions every week in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software. Headquartered in Malvern, PA, CPI is supported by: >2,000 global associates, 7 manufacturing sites, 12 corporate offices and a global field service organization. **WHAT YOU'LL BE DOING** As a **Contracts and Billing Manager,** you will lead a team responsible for contract administration, billing operations, and customer liaison activities. Your main objective is to ensure accurate contract processing, timely billing, and high levels of customer satisfaction for managed accounts, while driving process improvements and supporting organizational transformation initiatives. The **Contracts and Billing Manager** will have a direct impact on our Service Operations group, responsible for: + Overseeing contract administration, including quoting customers, processing new contracts and renewals, and managing standard pricing and forms. + Serving as the primary point of contact for general and managed account customers, addressing inquiries and facilitating contract reviews and equipment list updates. + Supervising billing operations, ensuring service calls are correctly classified as billable or non-billable, and that billing aligns with contract terms. + Monitoring and improving key performance indicators (KPIs) such as contract renewal rates, billing accuracy, and credit memo percentages. + Auditing team output for quality, enforcing policies and procedures, and ensuring accountability. + Leading, coaching, and developing team members, fostering a culture of continuous improvement and professional growth. + Collaborating with cross-functional teams (e.g.,Sales, Legal) for complex contract negotiations or special terms. + Supporting the implementation of new processes, controls, and reporting mechanisms. + Promoting an inclusive, collaborative, and customer-centric team environment. **WHO WE'RE LOOKING FOR** You will bring proven team leadership experience with well-demonstrated success in contract administration and billing operations. **Qualifications and Requirements** + Bachelor's degree or equivalent experience in business, finance, or related field. + 5+ years of experience in contract administration, billing, or related operations. + 2+ years of demonstrated experience leading and developing teams. + Proficiency in Excel (pivot tables, reporting) and familiarity with extracting reports from various databases. + Excellent communication skills, both verbal and written, with a focus on documenting team interactions and ensuring clarity. + Commitment to fostering an inclusive and equitable workplace. + Remote position but must be able to support core business hours of 8 to 5 CST. **Personal Attributes** + **Action Oriented:** Displays a sense of urgency and is a timely decision maker. + **Facilitator:** Skilled at negotiating win-win solutions. + **Customer Service Oriented:** Driven to serve customers and respond promptly to team needs. + **Decision-Making Skills:** Makes quality decisions and follows through. + **Team Leadership & Coaching:** Develops talent and fosters professional growth. + **Organized:** Manages multiple priorities and assembles necessary materials before starting tasks. + **Quality Written Communication:** Communicates clearly and documents team interactions effectively. + **Flexible:** Comfortable adapting to changing priorities and wearing many hats. + **Comfortable with Innovation:** Passionate about continuous improvement. **WHAT WE'RE OFFERING** + Remote work + Defined career growth plans with opportunities to go outside of your "comfort zone" + "Team Building activities that support innovation" + Generous paid time off, including sick and holiday + Medical, dental, & vision insurance + 401K with Company contribution + Flexible spending accounts + Life insurance and disability benefits + Discounts for childcare + Tuition assistance + Community involvement and volunteering events + Opportunities to travel and work at our global sites Soundinteresting? Come see why we are OneCPI (*********************************** ! **CPI is part of Crane NXT** Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit ***************** _Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law._ \#CPI #LI-DS1 #LI-REMOTE