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UPS Capital company history timeline

1907

In 1907, two teenage entrepreneurs created what would become the world's largest package delivery service.

At the same time, with the focus on brown, the color the company had been associated with since its beginning in 1907, UPS was also reminding customers of its long heritage.

1913

Until 1913, all special delivery mail entering Seattle was distributed by the American Messenger Service.

The company also bought its first car, a 1913 Model T Ford, and attached a truck bed to its back.

1915

By 1915, Merchants' Parcel Delivery was using four autos and five motorcycles, and employing only 20 foot messengers.

In 1915, by which time the fleet had expanded to four cars and five motorcycles, the company began painting its delivery vehicles brown.

1915: The company begins painting its delivery vehicles brown.

1916

With Casey's tacit approval, UPS drivers joined the International Brotherhood of Teamsters in 1916.

1918

By 1918, three of Seattle's largest department stores had become regular customers of Merchants' Parcel Delivery, disposing of their own delivery cars and trucks (which Casey and his associates often purchased, painted brown, and added to their growing fleet).

1919

The first, showing an eagle on a shield, appeared in 1919, and those that followed represented minor changes on this.

The new logo kept the shield that had been part of the logo since 1919, though the shield was modernized with a more three-dimensional look.

1927

By 1927, UPS had expanded to include all the major cities on the Pacific Coast.

1929

In 1929 UPS began air delivery through a new division, United Air Express, which put packages onto passenger planes.

The company also reintroduced air service (there was a badly-timed two-year venture started in 1929) offering two-day delivery to major East and West Coast cities.

1930

An expansion drive on the East Coast began in 1930 with the start of delivery service in New York City.

1946

In 1946 UPS reached the landmark of its billionth package delivered.

1948

He and his siblings -- George, Harry, and Marguerite -- had established the Foundation in 1948, in honor of their mother.

1953

In 1953, UPS began common carrier operations, serving commercial and residential shippers in some cities including Chicago - the first city outside of California in which UPS offered this.

1953: UPS begins a steady expansion of its common-carrier parcel business, through which it picks up parcels from anyone and takes them to anyone else; UPS Air is launched as a two-day air express service connecting major cities on the East and West Coasts.

1961

The third logo, which appeared in 1961, showed a bow-tied package above the UPS shield.

1966

In 1966, Casey sharpened the focus of the Foundation to the welfare of children in long-term foster care.

1969

The company had 22,000 drivers in 1969, and most were kept on the same route to develop a relationship with customers.

1970

In 1970 Congress considered a reform of the United States Postal Service that would allow it to subsidize its parcel post operations with profits from its first-class mail.

1973

Federal Express Corporation, however, which began operations in 1973, was siphoning off a growing amount of UPS's business.

1975

In 1975, meantime, UPS achieved a long coveted goal when it became the first package delivery firm to serve every address in the continental United States.

1976

In 1976 UPS launched service in West Germany with 120 delivery vans.

1976: UPS enters the European market through the start-up of a delivery service in West Germany.

1980

UPS continued to grow rapidly, aided by trucking deregulation in 1980.

By 1980 UPS earned $189 million on revenues of $4 billion, shipping 1.5 billion packages.

1981

Package volume grew by six percent in 1981.

When UPS then released information showing its net income rose 74 percent in 1981, labor relations worsened.

1982

In 1982 UPS ran its first-ever television ads, trying to convince executives that two-day service was fast enough for most packages.

In 1982 UPS earned $332 million on $5.2 billion in sales.

The first such campaign, "UPS Saves You Money from the Ground Up," was launched in 1982.

1983

Bitterness continued between UPS management and drivers as company profits swelled 48 percent to $490 million in 1983.

Cofounder Casey was active in UPS management until his death in 1983.

1984

Jack Rogers became UPS chairman in 1984.

1985

In 1985, UPS Next Day Air service became the first air delivery network to reach every address in the 48-contiguous states, Hawaii, and Puerto Rico.

1988

UPS bought its Italian partner, Alimondo, in 1988, hoping to use it and its German base to expand through Europe.

The 300-plane fleet of the UPS overnight service handled 600,000 parcels and documents per day, making $350 million on $2.2 billion in sales in 1988.

By 1988 UPS's ground service was growing by seven percent to eight percent per year, and air service was growing by 30 percent per year.

In 1988, UPS won approval from the Federal Aviation Administration (FAA) to operate its own aircraft, launching UPS Airlines.

Entering the field of overnight air delivery, the company started UPS Airlines in 1988.

In 1988, UPS received authorization from the Federal Aviation Administration (FAA) to control its own craft, thereby formally turning into associate airline.

1989

Kent C. Nelson succeeded Jack Rogers as chairman and CEO in 1989.

After a decade of seeing its reach grow throughout the Americas and Europe, in 1989 UPS extended service to the Middle East, Africa, and the Pacific Rim.

1991

Most managers started as UPS drivers or sorters and came up through the ranks, creating great loyalty. Its 3,700 stockholders (a number raised to 23,000 by 1991) were its own top and middle managers and their families.

1992

By 1992, the corporation was investing more money in computers than in ubiquitous brown vehicles.

1993

The company's Worldwide Logistics subsidiary (formed in 1993) offered clients everything from inventory management to warehousing and, of course, delivery.

1995

By 1995, in fact, losses on the company's European assault totaled nearly $1 billion.

Another important development during this period came in 1995, when the corporation introduced a new stock purchase program that was open to all UPS employees--both full- and part-time; previously, only management was given the opportunity to buy the stock.

1996

FedEx in 1996 had responded to the Postal Service's campaign by launching a series of negative radio advertisements and by filing a lawsuit and complaining to the National Advertising Division of the Council of Better Business Bureaus.

Some of the first television spots in the campaign aired during coverage of the 1996 Olympic Summer Games, professional basketball and golf competitions, and network television programs such as 60 Minutes and the NBC Sunday Movie.

The strike cost UPS $700 million in lost revenue, resulting in less than 1 percent sales growth for the year and a decline in profits to $909 million from the 1996 figure of $1.15 billion.

1997

Brownlee, Lisa. "UPS Launches a New Campaign to Regain Customers' Confidence." Wall Street Journal (Marketing & Media, Advertising), August 21, 1997.

As the company approached its ninetieth anniversary in 1997, it looked forward to reaping the rewards of its global investment.

Aided by a UPS strike in 1997, the competition was beginning to nip at the heels of UPS by the turn of the millennium, prompting a change in marketing strategy and a repositioning of the brand.

1998

In October 1998 a Fortune survey named UPS as the most admired delivery company in the world.

One study found that the company transported more than half of the merchandise that consumers ordered over the Internet during the holiday shopping season at the end of 1998.

Near the end of 1998 United Parcel Service was considering a second traveling seminar to follow a successful road show it had conducted two years earlier.

A 1998 television commercial named "Ozone Monday" parodied Hollywood action films by showing a UPS deliveryman saving the day for a motion-picture crew frantically trying to work despite overwhelming difficulties.

UPS Capital was created in 1998 as a financial services division within UPS.

One study found that the company transported more than half of the merchandise that consumers ordered over the Internet during the holiday shopping season at the end of 1998. For example, by 1998 it was delivering 12.4 million packages and documents every day and had developed a system that could track the progress of each item.

1999

In February 1999 another survey by Fortune cited UPS as America's most admired mail, package, and freight company.

"A Century of Business," Puget Sound Business Journal, September 17, 1999; Junior Achievement of Greater Puget Sound Hall of Fame Series; "Company History," UPS Website, accessed September.

Although UPS sold a 10 percent stake in the company to the public in November 1999 through newly created Class B shares, the Class A shares, which control 99 percent of the voting rights in the company, remain in private hands, mostly those of employees and retirees.

Not until 1999 were shares first offered to the public.

In 1999 company executives determined that UPS needed the added flexibility of publicly traded stock in order to pursue some larger acquisition targets.

1999: The company raises $5.47 billion through an initial public offering; the official name of the company is changed from United Parcel Service of America Inc. to United Parcel Service, Inc.

2000

The arch-rival had bought a truck-based shipping company earlier in the year and then in 2000 launched two new truck-based delivery services: FexEx Ground, specializing in business-to-business deliveries, and FedEx Home Delivery, concentrating on deliveries to residences.

UPS's post-IPO acquisition spree began with the 2000 purchase of Challenge Air Cargo, a Miami-based freight carrier operating in Latin America.

2002

In January 2002 United Parcel Service, Inc. (UPS), enjoyed a clear lead over FedEx, its major competitor, in the ground delivery business.

The "What Can Brown Do for You?" campaign, developed by the Martin Agency, debuted in January 2002 with such television spots as "Mailroom Guy," "Logistics Manager," "Shipping Manager," and "CEO." The first ads reflected the all-inclusive approach UPS wanted to convey.

"UPS Unveils 'What Can Brown Do for You?' Ad Campaign." Business First, February 7, 2002.

During 2002 alone more than 10 television commercials were released, and there was a national print promotion, all of which cost UPS $45 million.

The "What Can Brown Do for You?" campaign had its debut during the telecast of the opening ceremony of the 2002 Olympic Winter Games and appeared later that year during the Academy Awards.

Later in 2002 UPS launched an extension of the "What Can Brown Do for You?" campaign.

At the end of fiscal year 2002, UPS's domestic revenue was virtually stagnant.

2003

In 2003, in response to UPS advertising, FedEx responded with a major marketing effort of its own.

To highlight its rebranding, UPS introduced a new logo in 2003, abandoning the brown-and-white bow-tied package that had been used for 40 years.

Further, international revenue for UPS increased by approximately 25 percent in 2003, from $4.6 to $5.5 billion.

In 2003, UPS issued its first company property report, highlight the importance of balancing economic, social and environmental objectives. currently an annual report, it tracks the company’s key performance indicators relevant to the business.

2003: Most of the United States locations of Mail Boxes Etc. change their names to the UPS Store.

2004

Manning-Schaffel, Vivian. "UPS & FedEx Compete to Deliver." brandhome, May 17, 2004.

With its large-scale print and online advertising and a broadcast campaign that ran during the 2004 Olympic Games—in which the company promoted its Express Delivery Service in the United States—DHL created increasing competition for UPS.

DHL's overall revenue growth of nearly 8 percent in 2004, along with $30 billion in sales, made it a serious competitor.

2005

"UPS Delivers International Ad Campaign." Business First, March 3, 2005.

Further, the early success of the UPS rebranding prompted another global advertising campaign, "Deliver More," which was launched in 2005.

2007

As it neared its 100th anniversary in 2007, UPS remained one of the most respected companies in its industry and a formidable competitor.

2009

The transformation was to continue through 2009, by which time UPS would have changed every existing logo, something that involved thousands of vehicles, 250 aircraft, 1,700 facilities, 70,000 drop-off and retail boxes, and more than 1 million uniforms.

2015

After expanding its portfolio throughout the decade, including acquiring tech-driven freight brokerage Coyote Logistics in 2015, UPS began offering Saturday ground delivery and Saturday pickup services.

2017

Merchants Parcel Delivery fleet of vehicles, Seattle, February 12, 2017

2020

Carol B. Tomé began her tenure as the 12th CEO of UPS on June 1, 2020, becoming the first female CEO in the company’s 113-year history.

2022

"United Parcel Service, Inc. ." Encyclopedia of Major Marketing Campaigns. . Retrieved June 21, 2022 from Encyclopedia.com: https://www.encyclopedia.com/marketing/encyclopedias-almanacs-transcripts-and-maps/united-parcel-service-inc

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Founded
1907
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