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URBN jobs - 340 jobs

  • Anthropologie Key Holder

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Beavercreek, OH

    A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team. Role Responsibilities Customer Experience Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services Leadership + Team Management Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer's experience Supports the training of the associate team, including new hire onboarding Visual + Business Operations Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues Collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store Communication + Relationships Contributes to an inclusive work environment by actively listening to others and seeking different perspectives Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback Provides insights related to the customer and employee experience and communicates feedback to Store Manager Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities Role Qualifications Anthro brand fan Leadership experience Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $15.00 - USD $15.00 /Hr.
    $15 hourly Auto-Apply 35d ago
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  • Free People Stylist

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Woodmere, OH

    A Stylist contributes to driving sales through providing a genuine experience to each customer. Role Responsibilities Brand Experience * Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace * Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way * Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective Teamwork + Communication * Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others * Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses * Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer Visual + Business operations * Maintains Free People's visual and operational standards while keeping the focus on the customer * Supports the shipment process to gain awareness of product including what's new and what's reship * Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Role Qualifications * Love for the FP brand * Experience in customer service * Experience being a team player * Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range Starting from USD $11.00/Hr.
    $11 hourly Auto-Apply 2d ago
  • Assistant Retail Store Manager - Rural King

    Rural King Supply 4.0company rating

    Plain City, OH job

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $31k-37k yearly est. 15d ago
  • Front End Lead

    Rural King 4.0company rating

    Ashtabula, OH job

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The purpose of the Front End Lead is to provide oversight and leadership to our front end operations. With a strong focus on delivering exceptional customer service, you will lead the front end associates, ensuring seamless and efficient checkout process. * Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway audits. * Empower Cashiers to effectively utilize the cashier script for seamless customer interactions, educations them on company programs such as loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP). * Provide additional assistance to cashiers by running a register to ensure the front-end runs smoothly without interruption. * Establish and maintain margin bins to optimize product visibility and organization. * Communicate professionally with all Rural King associates and customers. * Aid customers by offering load outs, coordinating with Outside Recover Associates to ensure prompt response. * Execute accurate cash management, returns, layaways. exchanges, and price dispute resolutions. * Set up and manage tax-exempt customer plans, ensuring accuracy and compliance. * Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed. * Assist in shrink awareness by researching all cash shortages and taking corrective action in the register to resolve the problem. * Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service. * Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor. * Complete daily paperwork process including the bank deposit and safe audits. * Oversee the popcorn and coffee stations to ensure they are maintained in a timely manner to meet customer demands and maintain a positive experience. * Take initiative in ordering necessary store supplies for optimal front-end operations. * Oversee the Buy Online Pick Up in Store (BOPIS) process, customer interactions with online transactions, and store fulfillment and customer pickups. * Conduct a weekly BOPIS audit, comparing physical products to orders in the systems, identifying items beyond the 14-day pick-up window. * Use general office equipment such as telephone, copy machine, fax machine, calculator, computer. * Participate in cross-training for flexibility in various departments and responsibilities. * Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. * Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. * Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. * Perform other duties as assigned. Supervisory Responsibilities None Essential Qualities for Success * At least 3 years of retail cashier or retail supervisory experience or equivalent combination of experience and education. * Meticulous attention to detail and strong math skills for accurate cash handling. * Demonstrated ability to thoroughly review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy. * Excellent communication skills to implement policies and procedures, direct staff, and provide customer service. * Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. * Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. * Excellent customer service skills. * Proficiency with Microsoft Office Suite or related software. * Working knowledge of Microsoft Office Suite. * Comfortable navigating computer systems and software to assist customers or manage activities. * Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates. Physical Requirements * Ability to maintain a seated or standing position for extended durations. * Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. * Able to navigate and access all facilities. * Skill to effectively communicate verbally with others, both in-person and via electronic devices. * Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Responsibilities What You'll do The purpose of the Front End Lead is to provide oversight and leadership to our front end operations. With a strong focus on delivering exceptional customer service, you will lead the front end associates, ensuring seamless and efficient checkout process. - Ensure comprehensive training for new front end associates and oversee their development. - Oversee cashier transactions and customer service desk layaway transactions including monthly layaway audits. - Empower Cashiers to effectively utilize the cashier script for seamless customer interactions, educations them on company programs such as loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP). - Provide additional assistance to cashiers by running a register to ensure the front-end runs smoothly without interruption. - Establish and maintain margin bins to optimize product visibility and organization. - Communicate professionally with all Rural King associates and customers. - Aid customers by offering load outs, coordinating with Outside Recover Associates to ensure prompt response. - Execute accurate cash management, returns, layaways. exchanges, and price dispute resolutions. - Set up and manage tax-exempt customer plans, ensuring accuracy and compliance. - Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed. - Assist in shrink awareness by researching all cash shortages and taking corrective action in the register to resolve the problem. - Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service. - Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor. - Complete daily paperwork process including the bank deposit and safe audits. - Oversee the popcorn and coffee stations to ensure they are maintained in a timely manner to meet customer demands and maintain a positive experience. - Take initiative in ordering necessary store supplies for optimal front-end operations. - Oversee the Buy Online Pick Up in Store (BOPIS) process, customer interactions with online transactions, and store fulfillment and customer pickups. - Conduct a weekly BOPIS audit, comparing physical products to orders in the systems, identifying items beyond the 14-day pick-up window. - Use general office equipment such as telephone, copy machine, fax machine, calculator, computer. - Participate in cross-training for flexibility in various departments and responsibilities. - Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. - Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. - Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. - Perform other duties as assigned. Supervisory Responsibilities None
    $26k-37k yearly est. Auto-Apply 22d ago
  • DEPARTMENT MANAGER - SALES

    Von Maur 4.3company rating

    Columbus, OH job

    As a Department Manager, you represent Von Maur and impact our reputation as America's Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences. What You'll Do: Motivate associates to deliver outstanding customer service - train, coach and lead by example Develop relationships to grow your department business Execute all duties of a sales associate and meet individual sales and account goals Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals Provide feedback to associates on service, selling, and account statistics Develop and implement solutions to solve customer problems and department needs Be available to work a rotation of day, evening, and weekend shifts WHAT YOU CAN EXPECT: We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family. Competitive wages Commission incentive - the more you sell the more you make! Generous merchandise discount Comprehensive benefits 401(k) retirement plan No extended holiday hours Promote from within philosophy - creates endless career opportunities! ABOUT US: Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
    $36k-53k yearly est. Auto-Apply 22d ago
  • Senior Barista - FT

    Barnes & Noble 4.5company rating

    Strongsville, OH job

    Title: Senior Barista - FT EmploymentType: Full-Time JobSummary: A Barnes & Noble bookstore is a gathering place for readers and the community. As a Senior Barista, you are an integral member of the team at the heart of our Cafés. In this role, you have mastered the key barista behaviors and skills, genuinely welcoming our customers to discover and taste our curated offerings. You create a hospitable place for customers to relax and enjoy our bookstores. You create a sense of community for our customers, helping new Baristas learn so they can provide a knowledgeable and great experience for our customers. **You'll make a great Senior Barista if you have what we term to be good "behaviors."** Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: - Are always cheerful with customers, consistently going out of your way to help them. - Are supportive and considerate of colleagues, going out of your way to help others on the team and showing them kindness. - Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably. - Show aptitude and willingness to learn new skills and acquire new knowledge in the store. - Maintain reliable and punctual attendance for scheduled shifts. - Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. - Are curious, want to continuously learn, and demonstrate ambition and initiative to develop a café or bookselling career. - Act as a resource for baristas, addressing concerns and issues by raising these timely to leadership. - Above all, you show that you enjoy being a barista! **As a Senior Barista, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble barista.** You will be trained and expected to be proficient in: - Using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently while also troubleshooting routine issues. - Maintaining the counter and floor retail fixtures through effective merchandising and visual understanding, keeping the Café neat and tidy, equally. - Utilizing strong merchandising skill, attending to and maintaining a full and vibrant bake case. - Running an efficient and quick register while taking orders competently to serve customers quickly and reliably while helping other baristas to do the same. - Supporting the receiving and unpacking of deliveries, following First in First Out (FIFO) practices. - Making suggestions on food and beverage products and pairings to enhance a customer's experience. - Mastering drink making and food preparation, using and following approved recipes and spec sheets. - Keeping Café clean and tidy through excellent execution of daily and weekly cleaning tasks. - Supporting the bookfloor team willingly and effectively when needed. - Understanding loss prevention procedures and using de-escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster. **As you gain experience, you should expect your barista knowledge and skills to develop.** Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will: - Use café knowledge of varied items (beverages, bakery and savory) and products to create an enjoyable dining experience for customers. - Maintain visual presentation using knowledge of various café retail offerings (Harney Tea, Starbucks Coffee, Grab-n-Go, Drinkware, etc.) to offer options to our customers. - Maintain the bake case and present offerings and products in an attractive manner. - Use knowledge to educate baristas on making beverages properly to satisfy the customer. - Understand and use café training tools appropriately. - Know and speak comfortably about key sales objectives and company supported initiatives (new LTO, café promotions, Membership, etc.), with confidence, sharing this knowledge comfortably with customers and colleagues. - Make effective food and beverage customizations/recommendations to customers. - Use your knowledge to maintain all backstock effectively, and to help support proper ordering. - Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards appropriately. **As already said, above all we expect you to enjoy being a barista at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance in the career path where you will take on new challenges and gain further opportunities for growth.** You will, of course, comply with all company policies and procedures. WhatYouDo: Knowledge&Experience: EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
    $23k-27k yearly est. 15d ago
  • Cafe Team Expert

    Barnes & Noble 4.5company rating

    Strongsville, OH job

    Title: Cafe Team Expert EmploymentType: Full-Time JobSummary: A Barnes & Noble bookstore is a gathering place for readers and the community. As Café Team Expert (CTE), you are an integral leader for the café team. You work through the team to develop their knowledge to create a welcoming environment for our customers. You are good at identifying and connecting data, using it to impact sales, trends, waste, inventory and other components to ensure a profitable Café. In this role, you present viable business strategies and work collaboratively with the Store Manager (SM) to implement and adapt café action plans to deliver expected results. **You'll make a great Cafe Team Expert if you have what we term to be good "behaviors."** Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: - Maintain reliable and punctual attendance for scheduled shifts, setting the standard for the team and ensuring consistent leadership presence on the floor. - Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. - Are positive and proactive in your approach to work; you lead by example with purpose and energy, working hard and reliably while inspiring others to do the same. - Are supportive of the entire store team, demonstrating kindness, fairness, encouragement and respect. - Are always cheerful and helpful with customers, consistently going out of your way to help them and modeling this for the store team. - Take initiative to drive your own development, are an enthusiastic learner and use feedback to improve skills. - Are an active listener who understands information and clearly communicates messages as expected to support company initiatives and goals. - Prioritize resources and barista support appropriately to keep the shift on track. - Above all, show that you enjoy being a barista! **As a Café Team Expert you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble Barista.** You will be trained and expect to be proficient in these areas: - Using mastered skills in drink making, creating and maintaining food and beverage presentation standards and adjusting displays, modeling and coaching others in their effective use. - Using strong visual merchandising skills, to maintain counter and floor retail fixtures. - Running an efficient and quick register while taking orders, coaching others on efficient order taking and speed of service. - Using bookselling skills to support the bookfloor team willingly and effectively when available. - Actively coaching the team to follow loss prevention procedures, and maintain a safe, secure bookstore by the ability to spot theft and effectively de-escalate challenging situations and problematic behaviors. - Managing inventory through effective food and beverage orders. - Completing and submit accurate monthly inventory and waste log on time All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. **As you gain experience, you should expect your Café Team Expert knowledge and skills to develop.** Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will: - Use expert knowledge to make effective food and beverage recommendations to customers, acting as a role model to the team. - Review category sales, inventory quantities and product waste reports, assessing and acting on information to maximize our sales and profitability. - Meet with the SM regularly to review café sales performance, profitability, training, and opportunities, to drive café results. - Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards appropriately. **As already said, above all we expect to enjoy being a barista at Barnes & Noble. As you gain experience, you should expect your knowledge and skills to develop to support others and the Cluster and bookstore.** You will, of course, comply with all company policies and procedures. WhatYouDo: Knowledge&Experience: EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
    $25k-32k yearly est. 15d ago
  • Anthropologie Department Manager - Service & Styling

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Beavercreek, OH

    The Service and Styling Manager directs the service, selling, and styling to achieve an engaging and inspiring store environment. This can include the development of others, collaborating with key partners, and supporting store operations and visual needs. Role Responsibilities Customer Experience Leads by example in providing extraordinary service where all customers feel welcome, heard and valued; empowers the team to drive sales and metrics by utilizing key performance indicators to set team and zoning goals Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele Provides the tools needed for associates to deliver an elevated shopping experience through cultivating connections, creating an individualized service and styling experience Supports the Store Manager in curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement Leadership + Team Management Oversees the training, development, and accountability of the CEM program, creating a culture that prioritizes service and sales Drives the styling program by empowering styling team members to cultivate relationships, generate new business, and mentor associates Supports the Store Manager in identifying and onboarding external talent to add different perspectives and experience to the team; invests in internal employee engagement to retain a diverse team and fuel internal growth Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities Visual + Business Operations Contributes to assessing sales forecasts to accurately schedule support and optimize peak selling hours through team initiatives, and using Company tools to identify merchant opportunities within product placement, outfitting, and stock levels Takes an active role in opening and closing, restock, standards, cleanliness, IT and facilities issues, and loss prevention efforts Supports product flow processes which include shipment receipt, processing, security tagging, and preparing product for floor placement; oversees the omni process to ensure fill rates are maintained and the brand standard for omni organization is followed Communication + Relationships Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives Facilitates the sharing of product knowledge, current trends, brand messaging, and store priorities through daily touchpoints with the team Sets individual sales goals and selling expectations to cultivate a collaborative selling environment Provides insights related to the customer and staff experience and communicates feedback to the Store Manager Role Qualifications Anthro brand fan 2+ years of retail leadership experience Strong merchant skills and a history of delivering financial results Proven record of developing great talent Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $20.25 - USD $20.25 /Hr.
    $20.3 hourly Auto-Apply 43d ago
  • Retail Co-Manager

    Hobby Lobby 4.5company rating

    Columbus, OH job

    Join our team and let your creativity flourish! We're not just offering a job, we are inviting you to be a part of a canvas where innovation meets passion, turning ideas into extraordinary realities. Are you ready for the opportunity to thrive as a manager? We are currently hiring experienced retail managers! Starting salary range: $68,900 to $71,500 plus bonus annually. Job Description - Requirements * Previous retail management experience, preferably in a senior store leadership position * An entrepreneurial spirit and ability to make sound decisions in a fast-paced environment * Willingness to exhibit a hands-on leadership style * Open to relocation for promotion Benefits: * Competitive Wages * Medical, Dental and Prescription Benefits * 401(k) Program with Company Match * Paid Vacation * Personal / Sick Pay * Employee Discount * Life Insurance and Long-Term Disability Insurance (LTD) * Flexible Spending Plan * Holiday Pay Safety Sensitive Position - subject to pre-employment drug testing where applicable by law. Hobby Lobby Stores Inc., is an Equal Opportunity Employer For reasonable accommodation of disability during the hiring process call **************.
    $68.9k-71.5k yearly 12d ago
  • Store Manager - Rural King

    Rural King Supply 4.0company rating

    Mansfield, OH job

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates. Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance Uphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met Ensure attractive, safe, and accurately priced merchandise displays Responsible for the maintenance and upkeep of the building and grounds Responsible for effectiveness of technology to ensure a seamless customer experience across all channels Demonstrate effective and consistent communications and interpersonal skills Demonstrate effective problem-solving and analytical skills Maximize inventory, cash control, and loss prevention techniques May be required to cross train and perform other duties SUPERVISORY RESPONSIBILITIES Supervise and direct the assistant managers, department managers, and store associates Has authority into the job status of associates: hiring, firing, promotions, and assignments Essential Qualities for Success 2+ years retail management experience Be an outgoing self-starter who enjoys working with people Computer knowledge in Excel and Word Proficient user of computer software systems Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Ability to work independently without supervision Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculator Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment PHYSICAL REQUIREMENTS Good visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to stand and/or walk for long periods of time Ability to use a ladder and/or pallet jack Close vision for computer work Repetitive wrist movements on keyboard Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $30k-42k yearly est. 15d ago
  • Anthropologie Personal Stylist - Full-Time

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Cincinnati, OH

    The Personal Stylist cultivates the overall service and selling culture in the store and drives sales by developing authentic customer connections, offering expert styling advice and providing an individualized experience with curated product recommendations. Role Responsibilities Customer Experience Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele Teamwork + Mentorship Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer Visual + Business Operations Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage Communication + Relationships Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement Role Qualifications Anthro brand fan 2+ years of experience building customer relationships or clienteling Passion for apparel styling Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $18.00 - USD $18.00 /Hr.
    $18 hourly Auto-Apply 10d ago
  • Front End Lead

    Rural King 4.0company rating

    Ashtabula, OH job

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The purpose of the Front End Lead is to provide oversight and leadership to our front end operations. With a strong focus on delivering exceptional customer service, you will lead the front end associates, ensuring seamless and efficient checkout process. Ensure comprehensive training for new front end associates and oversee their development. Oversee cashier transactions and customer service desk layaway transactions including monthly layaway audits. Empower Cashiers to effectively utilize the cashier script for seamless customer interactions, educations them on company programs such as loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP). Provide additional assistance to cashiers by running a register to ensure the front-end runs smoothly without interruption. Establish and maintain margin bins to optimize product visibility and organization. Communicate professionally with all Rural King associates and customers. Aid customers by offering load outs, coordinating with Outside Recover Associates to ensure prompt response. Execute accurate cash management, returns, layaways. exchanges, and price dispute resolutions. Set up and manage tax-exempt customer plans, ensuring accuracy and compliance. Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed. Assist in shrink awareness by researching all cash shortages and taking corrective action in the register to resolve the problem. Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service. Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor. Complete daily paperwork process including the bank deposit and safe audits. Oversee the popcorn and coffee stations to ensure they are maintained in a timely manner to meet customer demands and maintain a positive experience. Take initiative in ordering necessary store supplies for optimal front-end operations. Oversee the Buy Online Pick Up in Store (BOPIS) process, customer interactions with online transactions, and store fulfillment and customer pickups. Conduct a weekly BOPIS audit, comparing physical products to orders in the systems, identifying items beyond the 14-day pick-up window. Use general office equipment such as telephone, copy machine, fax machine, calculator, computer. Participate in cross-training for flexibility in various departments and responsibilities. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities None Essential Qualities for Success At least 3 years of retail cashier or retail supervisory experience or equivalent combination of experience and education. Meticulous attention to detail and strong math skills for accurate cash handling. Demonstrated ability to thoroughly review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy. Excellent communication skills to implement policies and procedures, direct staff, and provide customer service. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Excellent customer service skills. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Comfortable navigating computer systems and software to assist customers or manage activities. Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
    $26k-37k yearly est. Auto-Apply 2d ago
  • Cafe Team Expert

    Barnes & Noble 4.5company rating

    Aurora, OH job

    Title: Cafe Team Expert EmploymentType: Full-Time JobSummary: A Barnes & Noble bookstore is a gathering place for readers and the community. As Café Team Expert (CTE), you are an integral leader for the café team. You work through the team to develop their knowledge to create a welcoming environment for our customers. You are good at identifying and connecting data, using it to impact sales, trends, waste, inventory and other components to ensure a profitable Café. In this role, you present viable business strategies and work collaboratively with the Store Manager (SM) to implement and adapt café action plans to deliver expected results. **You'll make a great Cafe Team Expert if you have what we term to be good "behaviors."** Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: - Maintain reliable and punctual attendance for scheduled shifts, setting the standard for the team and ensuring consistent leadership presence on the floor. - Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. - Are positive and proactive in your approach to work; you lead by example with purpose and energy, working hard and reliably while inspiring others to do the same. - Are supportive of the entire store team, demonstrating kindness, fairness, encouragement and respect. - Are always cheerful and helpful with customers, consistently going out of your way to help them and modeling this for the store team. - Take initiative to drive your own development, are an enthusiastic learner and use feedback to improve skills. - Are an active listener who understands information and clearly communicates messages as expected to support company initiatives and goals. - Prioritize resources and barista support appropriately to keep the shift on track. - Above all, show that you enjoy being a barista! **As a Café Team Expert you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble Barista.** You will be trained and expect to be proficient in these areas: - Using mastered skills in drink making, creating and maintaining food and beverage presentation standards and adjusting displays, modeling and coaching others in their effective use. - Using strong visual merchandising skills, to maintain counter and floor retail fixtures. - Running an efficient and quick register while taking orders, coaching others on efficient order taking and speed of service. - Using bookselling skills to support the bookfloor team willingly and effectively when available. - Actively coaching the team to follow loss prevention procedures, and maintain a safe, secure bookstore by the ability to spot theft and effectively de-escalate challenging situations and problematic behaviors. - Managing inventory through effective food and beverage orders. - Completing and submit accurate monthly inventory and waste log on time All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. **As you gain experience, you should expect your Café Team Expert knowledge and skills to develop.** Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will: - Use expert knowledge to make effective food and beverage recommendations to customers, acting as a role model to the team. - Review category sales, inventory quantities and product waste reports, assessing and acting on information to maximize our sales and profitability. - Meet with the SM regularly to review café sales performance, profitability, training, and opportunities, to drive café results. - Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards appropriately. **As already said, above all we expect to enjoy being a barista at Barnes & Noble. As you gain experience, you should expect your knowledge and skills to develop to support others and the Cluster and bookstore.** You will, of course, comply with all company policies and procedures. WhatYouDo: Knowledge&Experience: EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
    $25k-32k yearly est. 5d ago
  • Assistant Manager

    Rural King Supply 4.0company rating

    Ostrander, OH job

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $28k-36k yearly est. 15d ago
  • Urban Outfitters Sales Associate

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Westlake, OH

    A Sales Associate contributes to driving sales through providing a genuine experience to each customer. Role Responsibilities Brand Experience * Acts as a brand representative reflective of the company values * Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way * Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up) Teamwork + Communication * Contributes to the store by being positive, respectful, and helpful to others * Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team * Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things Visual + Business Operations * Maintains Urban Outfitters' visual and operational standards while keeping the focus on the customer * Supports the shipment process to gain awareness of product including what's new and what's already on the floor; contributes to completion of omni order fulfillment processes * Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Role Qualifications * Passion for UO brand * Experience in customer service * Experience being a team player * Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** #URBANNA Pay Range USD $11.00 - USD $11.00 /Hr.
    $11 hourly Auto-Apply 2d ago
  • Free People Stylist

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Woodmere, OH

    A Stylist contributes to driving sales through providing a genuine experience to each customer. Role Responsibilities Brand Experience Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective Teamwork + Communication Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer Visual + Business operations Maintains Free People's visual and operational standards while keeping the focus on the customer Supports the shipment process to gain awareness of product including what's new and what's reship Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Role Qualifications Love for the FP brand Experience in customer service Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $11.00 - USD $11.00 /Hr.
    $11 hourly Auto-Apply 2d ago
  • Retail Co-Manager

    Hobby Lobby 4.5company rating

    Mason, OH job

    We are not just about filling a position. We are about welcoming you to a shared journey of growth and success. We have an exciting opportunity for an experienced manager to lead our team. If you are ready to be a key player in this shared journey of growth and success, apply today! As a Co-Manager you will: * Be actively engaged in the store's processes and procedures in order to meet and exceed financial goals * Be asked to lead and guide your team with passion to achieve the highest standards while exhibiting the utmost empathy * Execute the seasonal department's daily, weekly and yearly merchandising plans Starting salary range: $71,500 to $74,100 plus bonus annually. Job Description - Requirements * Must have previous big-box retail management experience * Must be able to process information and have the ability to make sound business decisions * Be open to relocation for promotion Benefits: * Competitive Wages * Medical, Dental and Prescription Benefits * 401(k) Program with Company Match * Paid Vacation * Sick / Personal Pay * Employee Discount * Life Insurance and Long-Term Disability Insurance (LTD) * Flexible Spending Plan * Holiday Pay Safety Sensitive Position - subject to pre-employment drug testing where applicable by law. Hobby Lobby Stores Inc., is an Equal Opportunity Employer For reasonable accommodation of disability during the hiring process call **************.
    $71.5k-74.1k yearly 2d ago
  • Assistant Manager

    Rural King Supply 4.0company rating

    Mansfield, OH job

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $28k-36k yearly est. 15d ago
  • Cafe Team Expert

    Barnes & Noble 4.5company rating

    Aurora, OH job

    A Barnes & Noble bookstore is a gathering place for readers and the community. As Café Team Expert (CTE), you are an integral leader for the café team. You work through the team to develop their knowledge to create a welcoming environment for our customers. You are good at identifying and connecting data, using it to impact sales, trends, waste, inventory and other components to ensure a profitable Café. In this role, you present viable business strategies and work collaboratively with the Store Manager (SM) to implement and adapt café action plans to deliver expected results. You'll make a great Cafe Team Expert if you have what we term to be good “behaviors.” Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: • Maintain reliable and punctual attendance for scheduled shifts, setting the standard for the team and ensuring consistent leadership presence on the floor. • Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. • Are positive and proactive in your approach to work; you lead by example with purpose and energy, working hard and reliably while inspiring others to do the same. • Are supportive of the entire store team, demonstrating kindness, fairness, encouragement and respect. • Are always cheerful and helpful with customers, consistently going out of your way to help them and modeling this for the store team. • Take initiative to drive your own development, are an enthusiastic learner and use feedback to improve skills. • Are an active listener who understands information and clearly communicates messages as expected to support company initiatives and goals. • Prioritize resources and barista support appropriately to keep the shift on track. • Above all, show that you enjoy being a barista! As a Café Team Expert you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble Barista. You will be trained and expect to be proficient in these areas: • Using mastered skills in drink making, creating and maintaining food and beverage presentation standards and adjusting displays, modeling and coaching others in their effective use. • Using strong visual merchandising skills, to maintain counter and floor retail fixtures. • Running an efficient and quick register while taking orders, coaching others on efficient order taking and speed of service. • Using bookselling skills to support the bookfloor team willingly and effectively when available. • Actively coaching the team to follow loss prevention procedures, and maintain a safe, secure bookstore by the ability to spot theft and effectively de-escalate challenging situations and problematic behaviors. • Managing inventory through effective food and beverage orders. • Completing and submit accurate monthly inventory and waste log on time All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your Café Team Expert knowledge and skills to develop. Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will: • Use expert knowledge to make effective food and beverage recommendations to customers, acting as a role model to the team. • Review category sales, inventory quantities and product waste reports, assessing and acting on information to maximize our sales and profitability. • Meet with the SM regularly to review café sales performance, profitability, training, and opportunities, to drive café results. • Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards appropriately. As already said, above all we expect to enjoy being a barista at Barnes & Noble. As you gain experience, you should expect your knowledge and skills to develop to support others and the Cluster and bookstore. You will, of course, comply with all company policies and procedures. EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy © 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003
    $25k-32k yearly est. 5d ago
  • FP Movement Stylist

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Beachwood, OH

    A Stylist contributes to driving sales through providing product knowledge and genuine service to customers. Role Responsibilities Brand Experience Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace Initiates conversation and interacts with the customer in every zone in a personalized, genuine way; connects with the customer on shared passions of wellness, fitness, and an active lifestyle Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective Teamwork + Communication Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses Takes initiative to gain expertise on product and shares knowledge regarding fit, fabrication, and styling to inspire the customer Visual + Business Operations Maintains FP Movement's visual and operational standards while keeping the focus on the customer Supports the shipment process to gain awareness of product including what's new and what's reship Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Role Qualifications Passion for FP Movement and/or connection to the local fitness community Experience in customer service Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $11.00 - USD $11.00 /Hr. Free People Movement Wage Transparency To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
    $11 hourly Auto-Apply 20d ago

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URBN may also be known as or be related to URBN, Urban Outfitters, Urban Outfitters Inc, Urban Outfitters Wholesale, Inc. and Urban Outfitters, Inc.