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URBN jobs in Bethesda, MD

- 89 jobs
  • Anthropologie Key Holder

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Washington, DC

    A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team. Role Responsibilities Customer Experience Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services Leadership + Team Management Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer's experience Supports the training of the associate team, including new hire onboarding Visual + Business Operations Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues Collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store Communication + Relationships Contributes to an inclusive work environment by actively listening to others and seeking different perspectives Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback Provides insights related to the customer and employee experience and communicates feedback to Store Manager Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities Role Qualifications Anthro brand fan Leadership experience Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $21.00 - USD $21.00 /Hr.
    $21 hourly Auto-Apply 28d ago
  • Anthropologie Back of House Specialist

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Bethesda, MD

    The Back of House Specialist enhances the customer experience by managing back of house operations and omni service processes. They prioritize product flow and replenishment based on merchant impact, adhere to processing and tagging standards, and support timely visual execution. They maintain organization in both the sales floor and back of house, strategically process order queues to prevent backlog, and use store technology to ensure a seamless omni-channel shopping experience. Additionally, they maintain packaging standards to exceed customer expectations. Role Responsibilities Customer Experience Understands how the merchant process impacts business and prioritizes product flow and replenishment accordingly. Strategically processes order queues and daily workload to prevent backlog, limit cancellations, maintain proper customer touchpoints, and prioritize fulfillment of expedited orders Adheres to proper processing and tagging standards while maintaining visual merchandising standards Maintains standards through the use of proper packaging to exceed the customer's product expectations Supports timely execution of product placement and other visual priorities Keeps the sales floor and back of house clean and organized to ensure product is easy to find and restock Effectively uses store technology to ensure a seamless omni-channel shopping experience for the customer Business Ownership Effectively leads and executes the product flow process, including shipment receipt, processing, security tagging, preparing product for the floor, and placing product Oversees back of house standards and exercises decision-making to impact organization and efficiency. Keeps all receiving, shipping, stock, and supply areas clean and organized Adheres to the store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policies and procedures to support the profitability of the store Oversees the omni process to ensure fill rates are maintained and the brand standard is followed Oversees organizational standards related to supply needs, technology, workstations, order staging, and pickup areas Facilitates the transfer of online products back to the warehouse Communication + Relationships Communicates daily with the leadership team and shares relevant information regarding Omni, shipment, restock and back of house organization to ensure task completion Proactively escalates issues that may be impacting the ability to meet company standards Collaborates with store leadership team to share progress on results, while articulating support needs to maximize efficiency Sets an energized pace to establish and maintain omni-channel standards and service level agreements Role Qualifications Ability to work flexible hours to meet the needs of the store product flow and omni channel demand (including mornings, nights, and weekends) Proven track record in leading operational processes and achieving measurable results Eagerness to learn and grow within the organization The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $19.00 - USD $19.00 /Hr.
    $19 hourly Auto-Apply 56d ago
  • Public Relations Account Supervisor

    RH Strategic 4.3company rating

    Washington, DC job

    RH Strategic is seeking a skilled and strategic Account Supervisor to lead public relations campaigns for clients in the technology sector. In this role, youll guide client relationships, shape compelling communications strategies, and drive measurable results across earned, owned, and digital media channels. Over time, youll have opportunities to mentor colleagues, contribute to the firms growth, and help expand RH Strategics presence as a leading communications firm. This is a full-time role based in Washington, D.C.,requiring an in-office presence of at least three days per week.To be qualified, candidates must currently reside in the DMV metro area. RH Strategic is a well-established public relations agency with a robust client portfolio across technology, cybersecurity, healthcare, government, sustainability, and education industries. We are accepting applications from those who are curious about innovations shaping our future and who are interested in having an impact through meaningful storytelling. Experience working with B2B technology innovators and previous roles in a public relations agency setting are required. Primary Responsibilities Lead day-to-day management of at least two client accounts, including complex, multi-stream programs. Serve as a strategic lead across earned, owned, and digital workstreams, overseeing planning, execution, and integration. Build and maintain trusted relationships with senior client contacts, counseling them through proactive initiatives and sensitive challenges. Direct the development and implementation of public relations strategies aligned with client business objectives and measurable KPIs. Facilitate brainstorms and team discussions that generate fresh thinking and actionable ideas. Oversee media strategy, including message alignment, campaign execution and priority pitching efforts. Review and approve client-ready deliverables to ensure the quality, tone, and accuracy meet firm standards and client expectations. Lead client meetings and prepare team for strategic and strong representation. Manage account resources effectively, delegating responsibilities, pacing workloads, and monitoring profitability and scope. Secondary Responsibilities Provide high-level media relations counsel, including interview preparation, messaging strategy, and spokesperson coaching. Lead campaign reporting and translate media, engagement, and social performance insights into strategic recommendations. Mentor junior team members through collaborative work sessions; support the development of their voice, confidence, and media instincts. Lead advanced writing assignments, such as thought leadership content and op-eds, and oversee content from concept through final delivery. Serve as a quality control lead, ensuring workstreams stay on track, within scope, and aligned with client goals and firm standards. Coordinate with other account managers on team resourcing and special requests across the firm. Requirements: 5-7 years of PR or communications experience, including 3-4 years working in aprivate-sector public relations, communications, or integrated marketing firm supporting corporate or B2B clients,which should include time in the role of account manager. A meaningful understanding of the B2B technology environment and healthcare industry through previous client representation. Ability to devise public relations strategy to support program objectives, confidently present to clients, and convert strategies into campaign-level action. Strong writing and campaign management skills. Ability to study and absorb current account management status and hit the ground running in a team management and client-facing role. Ability to work in our Washington, D.C. office a minimum of three days per week. Established relationships with technology and/or healthcare reporters. Experience coaching others informally or formally. Interest in helping to grow the agency business. Pay and Benefits Salary: $95,000-$120,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. The Company may, in its discretion, also offer an annual bonus in an amount, if any, to be determined by the Company. Bonuses are not guaranteed. Benefits: For this role, the Company offers a comprehensive benefits package that includes: Insurance: 100% paid base premium for the employees medical, dental, vision, short-term disability, and long-term disability insurance. Transportation Subsidy: $100 per month. Paid Time Off: 16 days of annual PTO, 12 firm holidays, 1 floating day off, and 1 paid day of service. Retirement Plan: 401(k) plan with automatic, fully vested match. RH Strategic is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will not be able to respond to every submission. No calls, recruiters, or offers for contract work, please.
    $95k-120k yearly 8d ago
  • Public Relations Specialist

    RH Strategic 4.3company rating

    Washington, DC job

    RH Strategic is seeking a Public Relations Specialist to join our growing team. The PR Specialist role is ideal for professionals with 1-2 years of experience in a PR agency, supporting media outreach, media relationships, content development, speaking and award programs, and more. This is a full-time role, requiring an in-office presence a minimum of 3 days per week (Washington, DC). RH Strategic is a well-established public relations agency that has been growing steadily for 17 years. With a team of 40 professionals nationwide, we partner with innovators across technology, cybersecurity, healthcare, sustainability, and education industries that are shaping the future. At RH Strategic, we thrive on collaboration and creativity. Team members describe our work environment asempowering, inclusive, and supportive, with a purposeful atmosphere that encourages growth and fresh ideas. Our mentorship culture emphasizes both professional development and work-life balance. The environment is dynamic and rewarding, where careers flourish and people genuinely enjoy working together to shape the future. PR Specialist responsibilities include: Support day-to-day account work, including media list management and oversight, media strategy and outreach, tracking and reporting, event planning, and campaign coordination. Monitor news cycles and propose ideas to insert clients into the narrative. Draft high-quality communications materials. Own award and speaking programs, including tracking, client communication, and content development. Cultivate relationships with industry reporters that lead to earned media opportunities. Requirements: 1-2 years of PR experience (can include 3-6 months of PR agency internships). Ability to meet and or exceed deadlines andprioritize assignments. Ability to communicate succinctly via email and over the phone with media targets in print, online, and broadcast mediums. Experience owning events, editorial calendar, speaking, and awards programs. Ability to comprehend the clients business, issues, and competitive environments, and contribute to storytelling opportunities. Experience owning projects from concept to completion and regularly reporting to teams and account managers. Ability to take feedback and apply it to future work. Should possess a natural curiosity and a desire to grow. Must be a proactive communicator, detail-oriented, have strong spelling and grammar skills, and understand AP Style. Preferred: Exposure to client communication and some media counsel. Experience in digital, paid, content, social, and analytics. Salary: $50,000-$60,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applican,t along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. The Company may, in its discretion, also offer an annual bonus in an amount, if any, to be determined by the Company. Bonuses are not guaranteed. Benefits: For this role, the Company offers a comprehensive benefits package that includes: Insurance: 100% paid base premium for employees medical, dental, vision, short-term disability, and long-term disability insurances. Transportation Subsidy: $100 per month. Paid Time Off: 16 days of annual PTO, 12 firm holidays, 1 floating day off, and 1 paid day of service. Retirement Plan: 401(k) plan with automatic, fully vested match. RH Strategic is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will not be able to respond to every submission. No calls, recruiters, or offers for contract work, please.
    $50k-60k yearly 13d ago
  • Jewelry - Client Advisor

    Neiman Marcus 4.5company rating

    McLean, VA job

    Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including\: Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities For more information, please click “Our Benefits” section on our career site or reference the link here\: https\://********************************** About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************. Other Compensation This position is eligible for commission in accordance with the terms of the Company's plan. Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Client Advisor you will cultivate relationships with clients through elevated selling, exceptional customer service, and personal engagement while becoming their trusted style confidante. A Client Advisor will service clients who come into our store and digitally using the latest technology for outreach and selling. A Client Advisor can speak about fashion and trends with authority-both in person and digitally. This job is onsite at the specified location and will report to the Sales Manager. What You'll Do Maintain a customer-centric mentality. Demonstrate expert styling and brand knowledge, improve sales through Technology and Wardrobing. Understand how to showcase product differently based on if a client is remote or in-person Utilize selling tools and digital store technology to sell, use omni-channel and fleetwide inventory Achieve personal sales, client conversion and wardrobing goals Strategize own business to increase individual productivity through wardrobing, successful outreach and technology usage Utilize digital tools and social media to connect with clients and guide intentional traffic Create a positive work environment through collaboration What You Bring Motivated with an ability to set and achieve sales goal Experienced with technology and has experience selling to clients using digital tools Styling, fashion, and fashion retail experience Commission sales experience High School Diploma / equivalency required A flexible work schedule
    $78k-149k yearly est. Auto-Apply 60d+ ago
  • Support Associate - Tysons Galleria

    Neiman Marcus 4.5company rating

    McLean, VA job

    Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including\: Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities For more information, please click “Our Benefits” section on our career site or reference the link here: https\://********************************** About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************. #LI-Onsite Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Support Associate, you will assist with stocking, receiving, order fulfillment, and merchandise handling functions, including maintaining merchandise organization. You will perform operational, daily tasks to support store sales, profitability and enhance the customer experience. You report to the RPSO Manager and work in a Neiman Marcus store location. What You'll Do Complete daily store operations and support the direction of leads and managers including: Merchandise handling, transfers, and processing of inbound / outbound freight Fulfillment, packing and shipping of online and store customer orders Complete necessary merchandise placements to ensure merchandise standards are followed Merchandise price changes and reticketing; signs and moves product once marked Reticketing, damages, mark out of stocks and related inventory control processes Responsible for back stocking, stockroom organization and maintenance Under the guidance and direction of Managers and Visual, merchandises product and sets sale events and signage, while ensuring standards are followed. Support with set-up and take down of in-store events and activations Follow all safety procedures on the dock and in all other work areas What You Bring 1+ year of retail experience Demonstrate flexibility with competing tasks with a "win together" mentality Basic proficiency with MS Office Product Suite Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds Associates must work a flexible schedule based on business need, which will include evenings, weekends, and holidays
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Operations Leader

    Petco Holdings 4.1company rating

    Alexandria, VA job

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview As a Solutions Leader on Duty, you'll ensure the efficient and effective operations of the Pet Care Center to meet the needs of the guest and their pet/s. You'll work to ensure all partners are providing each guest with the best experience possible by helping them find and purchase animals, supplies and services. You'll work the cash register and ensure that our merchandise is properly stocked and priced, as well as assist in leading aspects of the Pet Care Center's business in accordance with Petco operational standards and safety procedures. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Be a role model within our selling model and support guest interactions as needed. Have a strong interest in animal welfare. Complete and apply training programs to maintain a high level of expertise of their role. Coach partners around guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets. Process register transactions in a way that creates a great experience for each guest. Supports the overall Omni Guest Experience for the Pet Care Center through execution as well as training and coaching partners to include: BOPUS, Loyalty Programs, Ship-from-store, and Endless Aisle. Functions as Leader on Duty for supporting for supporting Pet Care Center execution, training, communication and maintenance of company initiatives, pet care, legal compliance, policies, procedures, safety practices, and promotions. Supports the ongoing replenishment and brand standards in partnership with the operations team within the Pet Care Center Promote a positive leadership culture of teamwork, inclusion, and collaboration. Other Essential Duties UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future. CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority. BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career. Basic Qualifications Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store. Education/Skills In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills. Supervisory Responsibility Ensures partners are providing quick and courteous service to all guests throughout the Pet Care Center. Ensures high merchandising standards are maintained throughout the Pet Care Center. Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations. In partnership with the Pet Care Center leaders, ensure proper Pet Care Center attendance processes are being maintained. Adhere to and promote established safety procedures for partners, guests, and pets. Work Environment The majority of job duties are conducted indoors, although customer carryouts and veterinarian visits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet store needs. Equal Opportunity Employer Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $22k-34k yearly est. Auto-Apply 16d ago
  • In-Home Furniture Repair Technician

    Restoration Hardware 4.3company rating

    Capitol Heights, MD job

    As the In-Home Furniture Repair Technician, you will repair products in RH's broad assortment of furniture and accessories to ensure they meet our quality standards. This role is client-facing including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers Maintain a clean, neat, and orderly work area Promote a safe working environment Provide quality assurance and quality control feedback Exhibit flexibility and adaptability to changing job requirements OUR REQUIREMENTS Sense of teamwork, ownership, urgency, and attention to detail in your work Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods Outstanding communication & problem-solving skills to provide first-class customer service Ability to work in a fast-paced challenging environment Ability to visit clients in assigned geographic territory Must pass a background check, drug screen and MVR PHYSICAL REQUIREMENTS Ability to lift and mobilize items from at least 75 lbs.
    $80k-123k yearly est. Auto-Apply 42d ago
  • Customer Service Manager

    Hobby Lobby 4.5company rating

    Gainesville, VA job

    New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting seasonal range - $15.75 - $16.75 per hour Job Description - Requirements * Excellent Customer Service Skills * Basic Computer Skills * Desire To Learn * Trustworthy And Dependable * Super Friendly * Previous Work References If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. Full-Time Benefits include: * Competitive Wages * Medical, Dental and Prescription Benefits * 401(k) Program with Company Match * Paid Vacation * Sick / Personal Pay (SPP) * Employee Discount * Life Insurance and Long Term Disability Insurance (LTD) * Flexible Spending Plan * Holiday Pay Hobby Lobby Stores, Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call **************.
    $15.8-16.8 hourly 28d ago
  • Dog Trainer

    Petco Holdings 4.1company rating

    Columbia, MD job

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview As a Petco Certified Dog Trainer, you will play a vital role in furthering Petco's mission as a Pet Health and Wellness company by enhancing the bond between pet parents and their dog companions. Your expertise in modern dog training techniques and positive reinforcement methods will help pet parents develop well-behaved, happy, and healthy dogs. You will provide one-on-one training sessions, group classes, and offer advice on basic training, environmental management, and customized training plans to address specific training goals. In addition to dog training, you'll also be actively engaging with guests to provide 360-degree personalized solutions for the unique needs of pets and pet parents. You'll positively impact the health and wellness of pets by providing recommendations on healthy nutrition, world class services and essential supplies. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. The Dog Trainer role consists of 2 core responsibilities: Provide World Class Dog Training Services Attend and successfully pass Petco's 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor. Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap. Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience. Keep accurate records of training sessions, progress, and pet parents' feedback. Maintain confidentiality and professionalism at all times. Work cross functionally with the grooming and veterinary teams to provide holistic whole health solutions for all pet parents. Complete and apply ongoing training programs to maintain a high level of expertise in the role. Provide 360-Degree Solutions for all Petco Guests Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs. Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms. Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals. Perform related duties to support the Pet Care Center in achieving its performance goals. Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents. Complete cash register transactions and support guests with their OMNI shopping experience as needed. Adhere to established operational guidelines, policies, and procedures. Promote a positive culture of teamwork, inclusion, and collaboration. Complete other duties and special projects as assigned. Evaluate guest inquiries and refer to the Leader on Duty as needed. Other Essential Duties UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Center Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future. CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority. BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. ENGAGE IN YOUR CAREER. As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career. Certification Requirements Stage 1: All candidates are required to complete the ‘Dog Training Instructor Program (DTIP)' to become Petco Certified Dog Trainer consisting of the following: Dog Training Apprentice: 6-weeks weeks of instructor led learning and development. Stage 2: Dog Trainer: Successfully run and grow the dog training business in one of Petco's Pet Care Centers with local and national marketing support, with access to internal partner resources, networking, and client acquisition through our state-of-the-art online booking and scheduling systems. Stage 3: Complete the Health & Wellness Certification Program for Dog. Note: Approved candidates with prior experience that can pass both skill and knowledge assessments may be eligible for accelerated training. Basic Qualifications Passion for animal care, training, and welfare and a genuine interest for improving the lives of pets and their pet parents. Excellent communication and interpersonal skills to effectively interact with pet parents and provide clear instructions, demonstrations and applicable selling techniques. Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds in a safe and humane manner. Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities effectively. Flexibility to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations. Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds) associated with dog training equipment and supplies. Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents. Supervisory Responsibility None Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $16.00 - $22.00 Starting Rate: $16.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $16 hourly Auto-Apply 10d ago
  • Barista

    Barnes & Noble 4.5company rating

    Gaithersburg, MD job

    A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and café items. Equally, you are an essential part of the café team in maintaining the attractive presentation and ensuring the efficient running of the Café. You help unpack and stock deliveries and to tidy our bakes case and dining area. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service. You'll make a great Barista if you have what we term to be good “behaviors.” Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: • Maintain reliable and punctual attendance for scheduled shifts. • Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. • Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably. • Are supportive and considerate of colleagues, going out of your way to help others in the team and showing them kindness. • Are always cheerful with customers, consistently going out of your way to help them. • Show aptitude and willingness to learn new skills and acquire new knowledge in the store. • Above all, show that you enjoy being a barista! As a Barista, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble barista. You will be trained and expected to be proficient in: • Using varied technology including registers, computers, tablets, programs and other tools comfortably and efficiently. • Developing strong merchandising skills to maintain the café presentation and cleanliness of the Café. • Developing effective visual merchandising skills to maintain the counter and floor retail fixtures, equally. • Running a register competently to serve customers quickly and reliably. • Supporting the receiving and unpacking of deliveries, and the efficient and accurate stocking that follows. • Making food and drinks properly with ease and accuracy, using a combination of your own knowledge or that of your colleagues, and the available information like drink recipe guides, product spec sheets and other tools. • Maintaining café cleanliness through accurate and reliable execution of daily and weekly cleaning tasks during your shift. • Following and executing First In First Out (FIFO) practices and dating product consistently and correctly. • Supporting the bookfloor team willingly and effectively when needed. • Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behaviors and issues in the store. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your barista knowledge and skills to develop. Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will: • Build café knowledge of the products we offer across beverage, bakery and savory options and gifting. • Use this knowledge to maintain the presentation in an interesting and appetizing manner. • Speak about and support key sales objectives such as new LTO items or café promotions sharing this knowledge with customers and colleagues. • Be able to make effective food and beverage customization recommendations to customers on varied items. • Build knowledge and engagement for execution of café retail options. • Understand and use Café training tools appropriately. • Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards correctly and reliably. • Use this knowledge to support the success of key products and promotions, equally. As already said, above all we expect you to enjoy being a barista at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path - Senior Barista - where you will take on new challenges and gain further opportunities for growth. You will, of course, comply with all company policies and procedures. Notes An employee in this position can expect a hourly rate starting of $18.00 Benefits Part- time less than 20 hours per week: Sick pay equal to 1 hour for every 30 hours worked, Employee Discount Part-time 20 - 29.99 per week: 24 - 34 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 weeks thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k) Full Time 30+ hours per week: 36-48 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 years thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k). Employee may enroll in Benefits for themselves and eligible dependents which includes Medical Benefits, Vision Benefits, Dental Benefits. Employee is eligible to participate in additional benefits which includes Disability, Life Insurance, Transit, Tuition Reimbursement. EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy © 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003
    $18 hourly 23d ago
  • Custom Framer

    Hobby Lobby 4.5company rating

    Gainesville, VA job

    Hobby Lobby is seeking organized, customer service oriented people to join our team as a Framer. We need enthusiastic individuals who are motivated, responsible, and have the drive to make the most of a career with us. We are an EXCITING, EVER CHANGING, GROWING , upscale chain. Hobby Lobby carries a full range of art and craft supplies as well as a large home accent department, seasonal merchandise of all varieties, fabric and floral departments. We sell ready mades, open woods and make custom frames as well as carrying a variety of supplies. We are currently looking for a seasonal framer. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Starting seasonal range - $15.75 - $16.75 per hour Duties will Include: * Ordering supplies * Ensure department is clean and well stocked * Provide excellent customer service * Meet all framing deadlines * Framing Art, Needlework, and Cross-stitch Job Description - Requirements A successful candidate will: * Be knowledgeable with Fine Arts * Have Experience in Custom Molding for Picture Framing * Have excellent Customer Service Skills * Have Merchandise Display experience * Possess Basic Computer Skills * Be Trustworthy And Dependable * Provide Previous Work References Full-Time Benefits include: * Competitive Wages * Medical, Dental and Prescription Benefits * 401(k) Program with Company Match * Paid Vacation * Sick / Personal Pay (SPP) * Employee Discount * Life Insurance and Long Term Disability Insurance (LTD) * Flexible Spending Plan * Holiday Pay Hobby Lobby Stores, Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call **************.
    $15.8-16.8 hourly 28d ago
  • Interior Designer | Intermediate

    Restoration Hardware 4.3company rating

    McLean, VA job

    RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH Interior Designers play an integral role in providing design services to walk-in clientele within an RH Gallery. They will work in collaboration with Lead Designers and Gallery Leadership. They are innovators with an entrepreneurial spirit and a passion for establishing and fostering relationships. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Provide a luxury experience for our clientele through RH Interior Design services Master and execute the RH Design ethos for residential interior design Provide design expertise and execute small-scale design projects Support with large-scale projects in partnership with the Interior Design team Produce brand-appropriate design presentations and communicate design concepts, space planning and product selections Own all phases of the client experience from consultations through delivery and site visits Ensure fiscal goals are achieved Represent the RH lifestyle brand through communication, personal appearance and professionalism Maintain a strong interest in the luxury and design industry Support the visual and quality standards within the Gallery OUR REQUIREMENTS 2+ years design experience within a design firm or high-end furniture and luxury retail preferred Art, Architecture or Interior Design or similar degree preferred Professional portfolio required Hands-on interior installation experience preferred Proficiency in AutoCAD, Adobe Creative Suite, and other related space planning/rendering programs preferred Strong artistic skills, including hand rendering and sketching capabilities preferred Strategic, highly organized and results-oriented Commitment to Quality with exceptional attention to detail Possess an entrepreneurial spirit and a passion for building a thriving interior design business Excellent verbal and written communication skills Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications OUR PHYSICAL REQUIREMENTS Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques Ability to maneuver effectively around gallery floor, stock room and office Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing Licensed to drive preferred Ability to travel locally or out of state
    $42k-67k yearly est. Auto-Apply 60d+ ago
  • Loss Prevention Investigator- Tysons Galleria

    Neiman Marcus 4.5company rating

    McLean, VA job

    Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Loss Prevention Investigator, you will work as a member of our Loss Prevention team to prevent losses from external and internal theft and fraud. You will work on-site in your assigned store and report to the Assistant Loss Prevention Manager. The team Makes Life Extraordinary by supporting the store efforts to maximize store sales by protecting our people, products, and profits. What You'll Do Maintain the general safety of customers, employees, and the store Assess and assist in emergency situations Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud Conduct external and internal investigations, documenting all loss prevention incidents properly Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits Reduce and control loss of inventory through audits and training Support and participate in store operations programs What You Bring Experience in Loss Prevention/Asset Protection A customer-focused mindset Verbal and writing skills Basic proficiency with computer software Investigative and conflict management skills Respond to changes in direction or unexpected situations Able to work a flexible schedule based on store needs Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including\: Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities For more information, please click “Our Benefits” section on our career site or reference the link here\: https\://********************************** About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************.
    $21k-29k yearly est. Auto-Apply 60d+ ago
  • Anthropologie Personal Stylist - Part-Time

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Columbia, MD

    The Personal Stylist cultivates the overall service and selling culture in the store and drives sales by developing authentic customer connections, offering expert styling advice and providing an individualized experience with curated product recommendations. Role Responsibilities Customer Experience Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele Teamwork + Mentorship Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer Visual + Business Operations Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage Communication + Relationships Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement Role Qualifications Anthro brand fan 2+ years of experience building customer relationships or clienteling Passion for apparel styling Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $18.00 - USD $18.00 /Hr.
    $18 hourly Auto-Apply 55d ago
  • Terrain Artisan

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Bethesda, MD

    A Design by Terrain Artisan has a great eye for art, style, and use of color to create beautiful floral designs in-store and off-site. They uphold terrain's four promises: to welcome, to inspire, to inform and to appreciate our customer. Role Responsibilities Customer Experience Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; ensure prompt customer communication with project inquires Shares product knowledge, new arrivals, and current trends to inspire the customer; guides customer choices to reflect their unique personal style Actively shares details to promote Terrain's unique events, as well as drive engagement and participation Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction. Teamwork + Communication Exhibits strong communication while actively participating in daily meetings and projects; shares passion for plant, horticulture, and floral design & garden style Takes initiative and works productively with the team to achieve common, collaborative design goals Demonstrates adaptability by redirecting display priorities as needed to work through problem-solving scenarios Visual + Business Operations Understands the terrain aesthetic and partners with design leadership to create compelling merchandise displays and installations Collaborates and communicates with the nursery, event, and operations teams to ensure proper care and restocking of plant displays; maintains cleanliness and organization of back of house display areas Leads an area of specialty to provide elevated knowledge to customers and associates in a meaningful and interesting way Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Role Qualifications Experience in customer service Experience in horticultural and floral design Basic knowledge of hand tools, wire usage, and glue guns Art and design background Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $17.65 - USD $17.65 /Hr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
    $17.7 hourly Auto-Apply 26d ago
  • Anthropologie Department Manager - Service & Styling

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Fairfax, VA

    The Service and Styling Manager directs the service, selling, and styling to achieve an engaging and inspiring store environment. This can include the development of others, collaborating with key partners, and supporting store operations and visual needs. Role Responsibilities Customer Experience Leads by example in providing extraordinary service where all customers feel welcome, heard and valued; empowers the team to drive sales and metrics by utilizing key performance indicators to set team and zoning goals Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele Provides the tools needed for associates to deliver an elevated shopping experience through cultivating connections, creating an individualized service and styling experience Supports the Store Manager in curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement Leadership + Team Management Oversees the training, development, and accountability of the CEM program, creating a culture that prioritizes service and sales Drives the styling program by empowering styling team members to cultivate relationships, generate new business, and mentor associates Supports the Store Manager in identifying and onboarding external talent to add different perspectives and experience to the team; invests in internal employee engagement to retain a diverse team and fuel internal growth Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities Visual + Business Operations Contributes to assessing sales forecasts to accurately schedule support and optimize peak selling hours through team initiatives, and using Company tools to identify merchant opportunities within product placement, outfitting, and stock levels Takes an active role in opening and closing, restock, standards, cleanliness, IT and facilities issues, and loss prevention efforts Supports product flow processes which include shipment receipt, processing, security tagging, and preparing product for floor placement; oversees the omni process to ensure fill rates are maintained and the brand standard for omni organization is followed Communication + Relationships Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives Facilitates the sharing of product knowledge, current trends, brand messaging, and store priorities through daily touchpoints with the team Sets individual sales goals and selling expectations to cultivate a collaborative selling environment Provides insights related to the customer and staff experience and communicates feedback to the Store Manager Role Qualifications Anthro brand fan 2+ years of retail leadership experience Strong merchant skills and a history of delivering financial results Proven record of developing great talent Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range Starting from USD $24.00/Hr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
    $24 hourly Auto-Apply 53d ago
  • Maryland Supervisor (Part-time) University of Maryland Baltimore

    Barnes & Noble Education 4.5company rating

    Baltimore, MD job

    **Introduction** Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. **Overview** Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community. **Responsibilities** A Supervisor should support the management team, be a resource for all departments, a model for customer service, a driver for sales, and a skillful problem solver. As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. **Expectations:** + Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service. + Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members. + Help resolve customer issues and complaints and escalating problems to the management team when necessary. + Assist in the daily operation of the store in partnership with the management team and act as the Manager-on + Duty in the absence of the manager or at satellite locations. + Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload. + Assist with processing sales transactions involving cash, credit, or financial aid payments as needed. + Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store. + Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal. **Physical Demands:** + Frequent movement within the store to access various departments, areas, and/or products. + Ability to remain in a stationary position for extended periods. + Frequent lifting. + Occasional reaching, stooping, kneeling, crouching, and climbing ladders. **Maryland Pay Transparency Information (Only applicable in Maryland stores):** Pay: Part-time Supervisor pay range $17.00/hour. **Benefits available include:** + Get paid sooner! Daily Pay earned wage access is available to all store employees. + Employee Discount + Paid sick time (accrued based on time worked) + Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) + Commuter Benefit Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period. **COVID-19 Considerations:** Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. **Qualifications** + 2+ years' experience in a retail setting preferred. + High school diploma/GED preferred. + Outstanding customer service skills to match customers to products that meet their needs. + Basic reading, writing and accounting skills required. + Excellent customer service and communication skills needed. + Strong interpersonal, communication, and problem solving skills. + Ability to work a flexible schedule including evenings, weekends, and holidays. **EEO Statement** **Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.** **Job Locations** _US-MD-BALTIMORE_ **ID** _2025-20521_ **Category** _Retail Sales Associate_ **Position Type** _Regular PT_
    $17 hourly 7d ago
  • Lead Barista - PT

    Barnes & Noble 4.5company rating

    Ashburn, VA job

    Title: Lead Barista - PT EmploymentType: Part-Time JobSummary: A Barnes & Noble bookstore is a gathering place for readers and the community. As Lead Barista, you are an integral member of the café team. You play a leadership role in guiding the team to maintain compelling product presentations and overseeing the efficient running of the Café. You are both a trusted expert and hands-on leader, creating a welcoming environment where baristas feel supported, comfortable bringing forward questions or concerns, and they trust that you will address them promptly and effectively. **You'll make a great Lead Barista if you have what we term to be good "behaviors."** Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: - Maintain reliable and punctual attendance for scheduled shifts, setting the standard for the team and ensuring consistent leadership presence on the floor. - Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. - Are positive and proactive in your approach to work; you lead by example with purpose and energy, working hard and reliably while inspiring others to do the same. - Are supportive and considerate of colleagues; consistently going out of your way to help others on the team and setting a positive example. - Are always cheerful with customers, consistently going out of your way to help them. - Show aptitude and willingness to learn new skills, acquire new knowledge and apply it appropriately in the store while guiding and supporting others. - Are curious, want to continuously learn, and demonstrate ambition and initiative to develop a bookselling or café career. - Act as a resource for baristas and booksellers, addressing and resolving concerns and raising these issues to leadership. - Prioritize resources and barista support appropriately to keep the shift on track. - Above all, show that you enjoy being a barista! **As a Lead Barista you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble barista.** You will be trained and expected to be proficient in: - Using mastered skills in drink making, food preparation, and all other tools and processes to model best practices for the café team and coach others in their effective execution. - Using strong merchandising skills to coach the café team in creating and maintaining a full and vibrant bake case and adjusting displays while ensuring cleanliness and presentation standards are met. - Guiding baristas in applying and understanding effective visual merchandising skills, to create and maintain counter and floor retail fixtures, keeping the Café neat and tidy. - Speed of service at the registers, and actively coaching baristas in customer conversations as well as improving register speed and accuracy. - Guiding and supporting baristas in receiving and unpacking deliveries, and the efficient and accurate stocking that follows, ensuring First in First Out (FIFO) practices. - Supporting baristas in keeping the Café clean and tidy through excellent execution of daily and weekly cleaning tasks. - Supporting the bookfloor team with presentation standards and maintenance, ensuring high standards. - Actively coaching the team to follow loss prevention procedures, and maintain a safe, secure bookstore by the ability to spot theft and effectively de-escalate challenging situations and problematic behaviors. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. **As you gain experience, you should expect your barista knowledge and skills to develop.** Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will: - Place food and beverage orders accurately and timely, using tools and resources to ensure the Café is in-stock at all times. - Complete and submit accurate monthly inventory and waste log timely. - Coach the team in delivering effective food and beverage recommendations to customers. - Lead and support the Café's focus on key sales objectives such as new LTO, café promotions, Membership, etc., actively and genuinely sharing this knowledge with customers and colleagues. - Use knowledge of café training tools and resources, helping baristas to broaden their experience. - Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards appropriately. **As already said, above all we expect you to enjoy being a barista at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance in the career path where you will take on new challenges and gain further opportunities for growth.** You will, of course, comply with all company policies and procedures. WhatYouDo: Knowledge&Experience: EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
    $25k-30k yearly est. 4d ago
  • FP Movement Assistant Visual Manager

    Urban Outfitters 4.4company rating

    Urban Outfitters job in Annapolis, MD

    Free People Movement is growing and opening a new location in Annapolis, MD! We are looking for an Assistant Visual Manager to join this team. Interested? Apply now! The Assistant Visual Manager supports the selling, service, and operations of the store with an emphasis on merchandising and display to achieve an inspiring and dynamic visual experience and environment for the customer that is founded on fitness, wellness and happiness. Role Responsibilities Brand Experience Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP Movement customer Involves entire team in selling and visual initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness Takes a forward-thinking approach to the customer experience through in-store marketing, merchandising, display, and outfitting to create a compelling store environment Supports the Store Manager in developing consistent event programming that is reflective of the interests of the local customer to drive FP Movement engagement; supports the execution of events in conjunction with fitness and wellness partners Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and FP App Leadership + Team Management Trains the team on store processes, merchandise placement, and standards; guides the team to prioritize the customer service and styling recommendations to drive metrics and achieve store goals; provides employees with timely and specific feedback to create a culture of action and accountability Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities Supports the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection Visual + Business Operations Sustain daily operating standards by taking an active role in assessing sales forecasting and supporting scheduling and payroll to ensure an effective daily zone chart Utilizes Company tools to analyze business opportunities within product placement, outfitting, and stock levels; takes initiative to network with local community and identify fitness partnerships and events that will drive brand community and sales for the store Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement's visual and display standards; ensures omni-channel orders are processed timely and accurately Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication + Relationships Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; facilitates the sharing of event programming, product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team Provides global insight related to the customer experience regarding product, presentation and events and provides feedback to the Store Manager Embraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growth Role Qualifications 1+ years store Visual Merchandising and Leadership experience Passion for FP Movement and/or connection to the local fitness community Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $22.00 - USD $23.00 /Hr. Free People Movement Wage Transparency To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range. Free People Movement Wage Transparency To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
    $22-23 hourly Auto-Apply 26d ago

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