A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team.
Role Responsibilities
Customer Experience
Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued
Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals
Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services
Leadership + Team Management
Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones
Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer's experience
Supports the training of the associate team, including new hire onboarding
Visual + Business Operations
Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues
Collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns
Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store
Communication + Relationships
Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback
Provides insights related to the customer and employee experience and communicates feedback to Store Manager
Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
Role Qualifications
Anthro brand fan
Leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range Starting from USD $17.60/Hr.
$17.6 hourly Auto-Apply 26d ago
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FP Movement Stylist
Urban Outfitters 4.4
Urban Outfitters job in Indianapolis, IN
A Stylist contributes to driving sales through providing product knowledge and genuine service to customers.
Role Responsibilities Brand Experience
Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
Initiates conversation and interacts with the customer in every zone in a personalized, genuine way; connects with the customer on shared passions of wellness, fitness, and an active lifestyle
Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners
Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
Teamwork + Communication
Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
Takes initiative to gain expertise on product and shares knowledge regarding fit, fabrication, and styling to inspire the customer
Visual + Business Operations
Maintains FP Movement's visual and operational standards while keeping the focus on the customer
Supports the shipment process to gain awareness of product including what's new and what's reship
Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Role Qualifications
Passion for FP Movement and/or connection to the local fitness community
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range USD $12.50 - USD $15.50 /Hr. Free People Movement Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
$12.5-15.5 hourly Auto-Apply 3d ago
STOCK & HOUSEKEEPING ASSOCIATE
Von Maur 4.3
Indianapolis, IN job
As a Stock & Housekeeping Associate, you are the heart of store operations. The care you take in maintaining the store creates customer loyalty and upholds our reputation as America's Leading Department Store. Maintain an appealing and clean store environment for customers and employees
Vacuum carpet, remove carpet spots, dry mop and wet mop floors, use scrubbing machine, collect trash
Clean and restock restrooms throughout the business day
Clean entrances, escalators, employee lounges, locker room and employee restrooms
Unload truck of new merchandise and supplies - distribute to the proper areas and departments
Load outbound merchandise and supplies onto the truck
Be available to work day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
$26k-29k yearly est. Auto-Apply 7d ago
Customer Service Manager
Hobby Lobby 4.5
Indianapolis, IN job
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities:
* Perform duties as front-end manager
* Assist customers with returns
* Manage registers
* Assist customers as needed
* Provide excellent customer service
Starting full-time range - $20.15 - $21.15 per hour
Starting part-time range - $15.75 - $16.75 per hour
Job Description - Requirements
* Excellent Customer Service Skills
* Basic Computer Skills
* Desire To Learn
* Trustworthy And Dependable
* Super Friendly
* Previous Work References
If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.
Full-Time Benefits include:
* Competitive Wages
* Medical, Dental and Prescription Benefits
* 401(k) Program with Company Match
* Paid Vacation
* Sick / Personal Pay (SPP)
* Employee Discount
* Life Insurance and Long Term Disability Insurance (LTD)
* Flexible Spending Plan
* Holiday Pay
Hobby Lobby Stores, Inc., is an Equal Opportunity Employer.
For reasonable accommodation of disability during the hiring process call **************.
$20.2-21.2 hourly 6d ago
Interior Designer | Intermediate
Restoration Hardware 4.3
Indianapolis, IN job
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
RH Interior Designers play an integral role in providing design services to walk-in clientele within an RH Gallery. They will work in collaboration with Lead Designers and Gallery Leadership. They are innovators with an entrepreneurial spirit and a passion for establishing and fostering relationships.
YOUR RESPONSIBILITIES
Live Our Vision, Values and Beliefs every day
Provide a luxury experience for our clientele through RH Interior Design services
Master and execute the RH Design ethos for residential interior design
Provide design expertise and execute small-scale design projects
Support with large-scale projects in partnership with the Interior Design team
Produce brand-appropriate design presentations and communicate design concepts, space planning and product selections
Own all phases of the client experience from consultations through delivery and site visits
Ensure fiscal goals are achieved
Represent the RH lifestyle brand through communication, personal appearance and professionalism
Maintain a strong interest in the luxury and design industry
Support the visual and quality standards within the Gallery
OUR REQUIREMENTS
2+ years design experience within a design firm or high-end furniture and luxury retail preferred
Art, Architecture or Interior Design or similar degree preferred
Professional portfolio required
Hands-on interior installation experience preferred
Proficiency in AutoCAD, Adobe Creative Suite, and other related space planning/rendering programs preferred
Strong artistic skills, including hand rendering and sketching capabilities preferred
Strategic, highly organized and results-oriented
Commitment to Quality with exceptional attention to detail
Possess an entrepreneurial spirit and a passion for building a thriving interior design business
Excellent verbal and written communication skills
Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications
OUR PHYSICAL REQUIREMENTS
Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
Ability to maneuver effectively around gallery floor, stock room and office
Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
Licensed to drive preferred
Ability to travel locally or out of state
$34k-51k yearly est. Auto-Apply 60d+ ago
Prep Cook
Restoration Hardware 4.3
Indianapolis, IN job
With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.
RH is seeking a driven Prep Cook to contribute to the culinary excellence for which RH is known. The ideal candidate thrives in a fast-paced environment, values precision and efficiency, and takes pride in preparing ingredients that support a remarkable guest experience. As a Prep Cook, you will play a foundational role in maintaining the standards, organization and readiness of the culinary team.
YOUR RESPONSIBILITIES
Demonstrate a strong understanding of RH's prep recipes, consistently adhering to standards of quality, portioning, and technique
Prepare daily mise en place with accuracy and timeliness, working independently while contributing to the overall readiness of the kitchen
Maintain a high level of organization and focus while executing multiple recipes with detailed steps simultaneously
Uphold RH's standards of quality and cleanliness, with particular attention to prep stations, ingredient storage areas, labeling and rotation practices
Partner with location leadership to determine the prep priorities, timelines and quantities in support of upcoming services
OUR REQUIREMENTS
2+ years of relevant culinary experience with a focus on prep and recipe execution
Working knowledge of food safety regulations
Candidates must have legal authorization to work in the country in which they are applying at the time of application
Flexibility to work weekends, holidays, and variable shifts
PHYSICAL REQUIREMENTS
Frequently moving and lifting items up to 55lbs using appropriate techniques and equipment
Comfortable standing and walking for extended periods
Commitment to upholding proper safety and sanitation standards in a commercial kitchen
$28k-33k yearly est. Auto-Apply 60d+ ago
ALTERATIONS ASSOCIATE
Von Maur 4.3
Greenwood, IN job
As an Alterations Associate, your unique skills contribute to our reputation as America's Leading Department Store. In addition to general alterations, you will alter diverse styles of women's garments varying from formal dresses with beading to tailored clothing.
WHAT YOU'LL DO:
Own the customer experience - greet people sincerely, be friendly and thank every customer
Measure, fit, mark, and pin garments according to customer specifications
Disassemble, sew and/or reassemble garments according to measurements taken during fitting - use iron and steamer to prepare garments for customers
Repair damaged or defective merchandise
Garment work may range from basic to moderately difficult sewing/alteration procedures
Maintain a clean department and work area
Candidates must be professionally competent in all basic and most advanced alterations.
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
$22k-28k yearly est. Auto-Apply 7d ago
DEPARTMENT MANAGER - SALES
Von Maur 4.3
Indianapolis, IN job
As a Department Manager, you represent Von Maur and impact our reputation as America's Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences.
What You'll Do:
Motivate associates to deliver outstanding customer service - train, coach and lead by example
Develop relationships to grow your department business
Execute all duties of a sales associate and meet individual sales and account goals
Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
Provide feedback to associates on service, selling, and account statistics
Develop and implement solutions to solve customer problems and department needs
Be available to work a rotation of day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Commission incentive - the more you sell the more you make!
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
$41k-60k yearly est. Auto-Apply 7d ago
LOSS PREVENTION ASSOCIATE
Von Maur 4.3
Greenwood, IN job
As a Loss Prevention Associate, you play an important role in protecting the company's assets. You have the opportunity prevent loss and provide a secure environment for customers and employees. WHAT YOU'LL DO: Identify and reduce sources of loss from internal/external theft - control shrinkage
Apprehend shoplifters according to company directives and state laws
Maintain case log and incident reports
Conduct investigations including credit card and check fraud
Achieve individual case goals
Be available to work day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
$28k-33k yearly est. Auto-Apply 23d ago
Barista - FT
Barnes & Noble 4.5
Plainfield, IN job
Title: Barista - FT EmploymentType: Part-Time JobSummary: A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and café items. Equally, you are an essential part of the café team in maintaining the attractive presentation and ensuring the efficient running of the Café. You help unpack and stock deliveries and to tidy our bakes case and dining area. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.
**You'll make a great Barista if you have what we term to be good "behaviors."** Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations.
These behaviors collectively demonstrate that you:
- Maintain reliable and punctual attendance for scheduled shifts.
- Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays.
- Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
- Are supportive and considerate of colleagues, going out of your way to help others in the team and showing them kindness.
- Are always cheerful with customers, consistently going out of your way to help them.
- Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
- Above all, show that you enjoy being a barista!
**As a Barista, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble barista.**
You will be trained and expected to be proficient in:
- Using varied technology including registers, computers, tablets, programs and other tools comfortably and efficiently.
- Developing strong merchandising skills to maintain the café presentation and cleanliness of the Café.
- Developing effective visual merchandising skills to maintain the counter and floor retail fixtures, equally.
- Running a register competently to serve customers quickly and reliably.
- Supporting the receiving and unpacking of deliveries, and the efficient and accurate stocking that follows.
- Making food and drinks properly with ease and accuracy, using a combination of your own knowledge or that of your colleagues, and the available information like drink recipe guides, product spec sheets and other tools.
- Maintaining café cleanliness through accurate and reliable execution of daily and weekly cleaning tasks during your shift.
- Following and executing First In First Out (FIFO) practices and dating product consistently and correctly.
- Supporting the bookfloor team willingly and effectively when needed.
- Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behaviors and issues in the store.
All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster.
**As you gain experience, you should expect your barista knowledge and skills to develop.**
Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will:
- Build café knowledge of the products we offer across beverage, bakery and savory options and gifting.
- Use this knowledge to maintain the presentation in an interesting and appetizing manner.
- Speak about and support key sales objectives such as new LTO items or café promotions sharing this knowledge with customers and colleagues.
- Be able to make effective food and beverage customization recommendations to customers on varied items.
- Build knowledge and engagement for execution of café retail options.
- Understand and use Café training tools appropriately.
- Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards correctly and reliably.
- Use this knowledge to support the success of key products and promotions, equally.
**As already said, above all we expect you to enjoy being a barista at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path - Senior Barista - where you will take on new challenges and gain further opportunities for growth.**
You will, of course, comply with all company policies and procedures.
WhatYouDo:
Knowledge&Experience:
EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
$23k-27k yearly est. 12d ago
Anthropologie Back of House Specialist
Urban Outfitters 4.4
Urban Outfitters job in Indianapolis, IN
The Back of House Specialist enhances the customer experience by managing back of house operations and omni service processes. They prioritize product flow and replenishment based on merchant impact, adhere to processing and tagging standards, and support timely visual execution. They maintain organization in both the sales floor and back of house, strategically process order queues to prevent backlog, and use store technology to ensure a seamless omni-channel shopping experience. Additionally, they maintain packaging standards to exceed customer expectations.
Role Responsibilities
Customer Experience
Understands how the merchant process impacts business and prioritizes product flow and replenishment accordingly. Strategically processes order queues and daily workload to prevent backlog, limit cancellations, maintain proper customer touchpoints, and prioritize fulfillment of expedited orders
Adheres to proper processing and tagging standards while maintaining visual merchandising standards Maintains standards through the use of proper packaging to exceed the customer's product expectations
Supports timely execution of product placement and other visual priorities
Keeps the sales floor and back of house clean and organized to ensure product is easy to find and restock
Effectively uses store technology to ensure a seamless omni-channel shopping experience for the customer
Business Ownership
Effectively leads and executes the product flow process, including shipment receipt, processing, security tagging, preparing product for the floor, and placing product
Oversees back of house standards and exercises decision-making to impact organization and efficiency. Keeps all receiving, shipping, stock, and supply areas clean and organized
Adheres to the store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policies and procedures to support the profitability of the store
Oversees the omni process to ensure fill rates are maintained and the brand standard is followed
Oversees organizational standards related to supply needs, technology, workstations, order staging, and pickup areas
Facilitates the transfer of online products back to the warehouse
Communication + Relationships
Communicates daily with the leadership team and shares relevant information regarding Omni, shipment, restock and back of house organization to ensure task completion
Proactively escalates issues that may be impacting the ability to meet company standards
Collaborates with store leadership team to share progress on results, while articulating support needs to maximize efficiency
Sets an energized pace to establish and maintain omni-channel standards and service level agreements
Role Qualifications
Ability to work flexible hours to meet the needs of the store product flow and omni channel demand (including mornings, nights, and weekends)
Proven track record in leading operational processes and achieving measurable results
Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range Starting from USD $16.80/Hr.
$16.8 hourly Auto-Apply 60d+ ago
Retail Co-Manager
Hobby Lobby 4.5
Indianapolis, IN job
Join our team and let your creativity flourish! We're not just offering a job, we are inviting you to be a part of a canvas where innovation meets passion, turning ideas into extraordinary realities. Are you ready for the opportunity to thrive as a manager?
We are currently hiring experienced retail managers!
Starting salary range: $66,000 to $76,000 plus bonus annually.
Job Description - Requirements
* Previous retail management experience, preferably in a senior store leadership position
* An entrepreneurial spirit and ability to make sound decisions in a fast-paced environment
* Willingness to exhibit a hands-on leadership style
* Open to relocation for promotion
Benefits:
* Competitive Wages
* Medical, Dental and Prescription Benefits
* 401(k) Program with Company Match
* Paid Vacation
* Personal / Sick Pay
* Employee Discount
* Life Insurance and Long-Term Disability Insurance (LTD)
* Flexible Spending Plan
* Holiday Pay
Safety Sensitive Position - subject to pre-employment drug testing where applicable by law.
Hobby Lobby Stores Inc., is an Equal Opportunity Employer
For reasonable accommodation of disability during the hiring process call **************.
$66k-76k yearly 60d+ ago
Urban Outfitters Store Manager
Urban Outfitters 4.4
Urban Outfitters job in Indianapolis, IN
The Store Manager will lead and drive sales by taking an Omni channel approach to the retail experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while fostering continual team development to create a culture of excellence, creativity, collaboration, innovation, and trust.
Role Responsibilities
Brand Experience
Acts as a brand representative reflective of the company values; partners with the Visual Merchandising Manager and Leadership Team on the creation of an engaging visual experience that appeals to the UO customer
Leads and supports the team to elevate every aspect of the store experience through omni channel capabilities, merchandising, and display to create a compelling atmosphere
Cultivates a welcoming and inclusive environment by being highly focused on delivering exceptional and genuine customer experiences that are engaging, efficient, and personalized; interprets customer feedback and team insights to positively improve interactions
Leadership + Team Management
Builds a succession plan for engaging and retaining a diverse team to fuel internal growth; actively recruits and interviews to build an external network of talent to add different perspectives and experience to the team
Provides timely and specific employee feedback to create a culture of action and accountability; facilitates a thorough and thoughtful onboarding for new hires, equitable development paths for all employees, and a focus on employee engagement
Inspires teams through empowerment, creativity, empathy, and shared fate; tailors communication to the individual and leverages their strengths
Visual + Business Operations
Oversees and collaborates with key partners to uphold daily operating procedures; contributes to assessing accuracy and compliance of staff scheduling and payroll management
Assesses global business and product sell-through to identify business success and opportunities for the store; effectively guides an empowered team to make strategic, creative, business-impacting decisions
Oversees and collaborates with key partners to lead timely and effective execution of visual priorities for the store; interprets Home Office visual direction to impact store's structure, display, merchandising, and outfitting
Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives
Interprets team interactions through emotional intelligence and team insights to positively improve and build a consistent store environment
Fosters a culture of strong communication and teamwork to ensure a seamless balance between customer engagement, operational tasks, and visual priorities; stays current and follows through to ensure important company information reaches all levels of the team
Embraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team personal growth
Provides store and departmental insight related to the customer experience and communicates to District Manager and Home Office partners; participates within company and district forums through sharing store specific scenarios and ideas
Role Qualifications
Passion for UO brand
5+ years store leadership experience
Proven record of hiring and developing great talent
Strong understanding of merchant process and ways it impacts the business
Experience in coaching, counseling, and conflict resolution
Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
#URBANNA
Pay Range USD $70,000.00 - USD $80,000.00 /Yr.
$70k-80k yearly Auto-Apply 11d ago
Sales Consultant
Rural King 4.0
Columbus, IN job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Sales Consultant is to play a pivotal role in assisting customers with their agricultural and household needs. With a store knowledge of farm equipment, power equipment, tools, and home essentials, you will provide exceptional customer service and expert advice to ensure a positive shopping experience.
* Provide excellent customer service by helping potential customers find power equipment products that match their specific applications and needs.
* Engage the customer in meaningful conversations to understand their specific needs, preferences, and budget constraints by utilizing our customer engagement model.
* Assist customers throughout the retail financing process and ensure all requirements are met prior to the release of the tractor.
* Manage the ordering of many types of Power Equipment for store stock as well as customer special orders.
* Assist with receiving, moving, and displaying power equipment products.
* Follow the Indoor Merchandising Guide to its entirety, to ensure that all products are set and maintained to company standards.
* Conduct power equipment demonstrations when necessary.
* Assist customers in locating items within the store and recommend suitable alternatives if a particular product is unavailable.
* Actively listen to customer concerns, address any questions or issues promptly, and provide appropriate resolutions or escalate to the supervisor, if required.
* Collect customer contact information for situations that require follow-up such as times we are out of a product but expecting it to arrive soon, customer order arrives, new product is received that they might be interested in.
* Establish and maintain healthy, long-term relationships with customers to generate repeat business and referrals.
* Provide expert advice and product knowledge to customers regarding a wide range of products such as power equipment, live animals, heating, fencing, batteries, lawn care, pools, etc.
* Demonstrate the features and benefits of the products, conduct product demonstrations, and explain technical specifications, as necessary.
* Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction.
* Promote exclusive offers and awareness of store loyalty program.
* Process special orders, operate the POS register, and resolve return issues as needed.
* Collaborate with team members to achieve sales targets, foster a cooperative work environment, and contribute to the overall success of the store.
* Participate in training sessions and stay updated on product knowledge, sales techniques, and company policies and procedures.
* Contribute to the visual merchandising efforts by zoning product displays, ensuring proper signage, and maintaining a clean and attractive sales floor during periods when not assisting customers.
* Ability to work outdoors in elements such as Heat, Cold, Rain, Snow, Wind depending on your location.
* Participate in cross-training for flexibility in various departments and responsibilities.
* Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
* Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
* Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
* High school diploma or equivalent; additional education or certifications in agriculture or related fields is a plus.
* Proven experience in a sales or customer service role, preferably in a retail environment.
* Deep knowledge and passion for agriculture, farm equipment, tools, and home essentials.
* Excellent interpersonal and communication skills, with the ability to build rapport with customers and provides exceptional service.
* Strong problem-solving abilities and the capacity to handle customer inquiries and concerns effectively.
* Results-driven mindset with a focus on achieving sales targets and driving revenue growth.
* Ability to work in a fast-paced, dynamic environment and adapt to changing customer demands.
* Basic computer skills for point-of-sale transactions and inventory management systems.
* Resilience and a willingness to deal with rejection.
* Excellent negotiation and conflict resolution skills.
* Initiative to devise sales strategies and work under pressure.
* Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.
* Proficiency with Microsoft Office Suite or related software.
* Working knowledge of Microsoft Office Suite.
* Comfortable navigating computer systems and software to assist customers or manage activities.
Physical Requirements
* Must be able to sit or stand for prolonged periods of time.
* Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
* Must be able to verbally communicate effectively with others (in-person and via electronic devices).
* Must have close visual awareness.
* Ability to use a ladder and/or pallet jack.
* Ability to walk up and down stairs multiple times per day.
*
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Responsibilities What You'll do The purpose of the Sales Consultant is to play a pivotal role in assisting customers with their agricultural and household needs. With a store knowledge of farm equipment, power equipment, tools, and home essentials, you will provide exceptional customer service and expert advice to ensure a positive shopping experience. - Provide excellent customer service by helping potential customers find power equipment products that match their specific applications and needs. - Engage the customer in meaningful conversations to understand their specific needs, preferences, and budget constraints by utilizing our customer engagement model. - Assist customers throughout the retail financing process and ensure all requirements are met prior to the release of the tractor. - Manage the ordering of many types of Power Equipment for store stock as well as customer special orders. - Assist with receiving, moving, and displaying power equipment products. - Follow the Indoor Merchandising Guide to its entirety, to ensure that all products are set and maintained to company standards. - Conduct power equipment demonstrations when necessary. - Assist customers in locating items within the store and recommend suitable alternatives if a particular product is unavailable. - Actively listen to customer concerns, address any questions or issues promptly, and provide appropriate resolutions or escalate to the supervisor, if required. - Collect customer contact information for situations that require follow-up such as times we are out of a product but expecting it to arrive soon, customer order arrives, new product is received that they might be interested in. - Establish and maintain healthy, long-term relationships with customers to generate repeat business and referrals. - Provide expert advice and product knowledge to customers regarding a wide range of products such as power equipment, live animals, heating, fencing, batteries, lawn care, pools, etc. - Demonstrate the features and benefits of the products, conduct product demonstrations, and explain technical specifications, as necessary. - Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction. - Promote exclusive offers and awareness of store loyalty program. - Process special orders, operate the POS register, and resolve return issues as needed. - Collaborate with team members to achieve sales targets, foster a cooperative work environment, and contribute to the overall success of the store. - Participate in training sessions and stay updated on product knowledge, sales techniques, and company policies and procedures. - Contribute to the visual merchandising efforts by zoning product displays, ensuring proper signage, and maintaining a clean and attractive sales floor during periods when not assisting customers. - Ability to work outdoors in elements such as Heat, Cold, Rain, Snow, Wind depending on your location. - Participate in cross-training for flexibility in various departments and responsibilities. - Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. - Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. - Perform other duties as assigned. Supervisory Responsibilities None
$39k-55k yearly est. Auto-Apply 28d ago
Outside Recovery Associate
Rural King 4.0
Greenwood, IN job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Outside Recovery Associate is to facilitate efficient management of various projects in our outdoor merchandising area, with a core emphasis on assisting customers in loading their vehicles post-purchase. In addition, the role involves activities such as pricing and zoning outdoor merchandise, unloading deliver trucks, gathering shopping carts, attending to customer inquiries, and maintaining a pristine exterior presentation of the store, ensuring a warm and inviting entry for our customers.
* Deliver exceptional customer service by assisting customers in loading their purchases into their vehicles.
* Collect customer signatures for load out tickets to confirm successful transactions.
* Perform "load outs" for customers from the store to their vehicles, ensuring safe loading and contributing to a seamless shopping experience.
* Adhere to the Outdoor Merchandising Guide to maintain consistent outside presentation that can be routinely shopped by our customers, and easily stocked and maintained by our associates.
* Ensure accurate pricing of products for customer convenience.
* Keep the parking lot, corral, and designated areas clean and well-maintained.
* Zone outside merchandising spaces such as the load lanes, nurseries, bullpens, and front side walks during available intervals to maintain an orderly display.
* Use standard office equipment, including telephones, copiers, fax machines, calculators, and computers.
* Operate retail equipment such as the Telxon gun, forklift, pallet jack, ladder, and other tools.
* Participate in cross-training for flexibility in various departments and responsibilities.
* Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
* Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
* Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
* Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
* Ability to be engaging with the team within a fast-paced setting, displaying adaptability, proactivity, resourcefulness, and effectiveness.
* Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
* Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
* Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
* Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
* Ability to operate independently without direct oversight.
* Ability to utilize in-store computer systems, scanning technology, and wireless handheld devices.
Physical Requirements
* Ability to stand and/or walk for long periods of time.
* Ability to lift, push, and/or pull a minimum of 30-50 pounds repetitively.
* Ability to use a ladder, pallet jack, and/or a forklift.
* Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver).
* Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Responsibilities What You'll do The purpose of the Outside Recovery Associate is to facilitate efficient management of various projects in our outdoor merchandising area, with a core emphasis on assisting customers in loading their vehicles post-purchase. In addition, the role involves activities such as pricing and zoning outdoor merchandise, unloading deliver trucks, gathering shopping carts, attending to customer inquiries, and maintaining a pristine exterior presentation of the store, ensuring a warm and inviting entry for our customers. - Deliver exceptional customer service by assisting customers in loading their purchases into their vehicles. - Collect customer signatures for load out tickets to confirm successful transactions. - Perform "load outs" for customers from the store to their vehicles, ensuring safe loading and contributing to a seamless shopping experience. - Adhere to the Outdoor Merchandising Guide to maintain consistent outside presentation that can be routinely shopped by our customers, and easily stocked and maintained by our associates. - Ensure accurate pricing of products for customer convenience. - Keep the parking lot, corral, and designated areas clean and well-maintained. - Zone outside merchandising spaces such as the load lanes, nurseries, bullpens, and front side walks during available intervals to maintain an orderly display. - Use standard office equipment, including telephones, copiers, fax machines, calculators, and computers. - Operate retail equipment such as the Telxon gun, forklift, pallet jack, ladder, and other tools. - Participate in cross-training for flexibility in various departments and responsibilities. - Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. - Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. - Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. - Perform other duties as assigned. Supervisory Responsibilities None
$22k-29k yearly est. Auto-Apply 13d ago
LOSS PREVENTION DEPARTMENT MANAGER
Von Maur 4.3
Greenwood, IN job
As a Loss Prevention Department Manager, you lead a team in protecting the company's assets. You have the opportunity to prevent loss and control shrink by monitoring various areas of the store for fraud, theft, and other security related activities.
WHAT YOU'LL DO:
Motivate loss prevention associates to identify and reduce sources of loss from internal/external theft - train, coach and lead by example
Execute all duties of a loss prevention associate and meet individual case goals
Assess and develop associate's skills to meet department goals and reduce shrinkage
Provide feedback to loss prevention associates on case statistics
Develop and implement solutions to solve problems and reduce loss
Be available to work a rotation of day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
$78k-124k yearly est. Auto-Apply 9d ago
FP Movement Stylist
Urban Outfitters 4.4
Urban Outfitters job in Indianapolis, IN
A Stylist contributes to driving sales through providing product knowledge and genuine service to customers. Role Responsibilities Brand Experience * Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
* Initiates conversation and interacts with the customer in every zone in a personalized, genuine way; connects with the customer on shared passions of wellness, fitness, and an active lifestyle
* Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners
* Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
Teamwork + Communication
* Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
* Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
* Takes initiative to gain expertise on product and shares knowledge regarding fit, fabrication, and styling to inspire the customer
Visual + Business Operations
* Maintains FP Movement's visual and operational standards while keeping the focus on the customer
* Supports the shipment process to gain awareness of product including what's new and what's reship
* Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Role Qualifications
* Passion for FP Movement and/or connection to the local fitness community
* Experience in customer service
* Experience being a team player
* Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range
USD $12.50 - USD $15.50 /Hr.
Free People Movement Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
The Back of House Specialist enhances the customer experience by managing back of house operations and omni service processes. They prioritize product flow and replenishment based on merchant impact, adhere to processing and tagging standards, and support timely visual execution. They maintain organization in both the sales floor and back of house, strategically process order queues to prevent backlog, and use store technology to ensure a seamless omni-channel shopping experience. Additionally, they maintain packaging standards to exceed customer expectations.
Role Responsibilities
Customer Experience
Understands how the merchant process impacts business and prioritizes product flow and replenishment accordingly. Strategically processes order queues and daily workload to prevent backlog, limit cancellations, maintain proper customer touchpoints, and prioritize fulfillment of expedited orders
Adheres to proper processing and tagging standards while maintaining visual merchandising standards Maintains standards through the use of proper packaging to exceed the customer's product expectations
Supports timely execution of product placement and other visual priorities
Keeps the sales floor and back of house clean and organized to ensure product is easy to find and restock
Effectively uses store technology to ensure a seamless omni-channel shopping experience for the customer
Business Ownership
Effectively leads and executes the product flow process, including shipment receipt, processing, security tagging, preparing product for the floor, and placing product
Oversees back of house standards and exercises decision-making to impact organization and efficiency. Keeps all receiving, shipping, stock, and supply areas clean and organized
Adheres to the store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policies and procedures to support the profitability of the store
Oversees the omni process to ensure fill rates are maintained and the brand standard is followed
Oversees organizational standards related to supply needs, technology, workstations, order staging, and pickup areas
Facilitates the transfer of online products back to the warehouse
Communication + Relationships
Communicates daily with the leadership team and shares relevant information regarding Omni, shipment, restock and back of house organization to ensure task completion
Proactively escalates issues that may be impacting the ability to meet company standards
Collaborates with store leadership team to share progress on results, while articulating support needs to maximize efficiency
Sets an energized pace to establish and maintain omni-channel standards and service level agreements
Role Qualifications
Ability to work flexible hours to meet the needs of the store product flow and omni channel demand (including mornings, nights, and weekends)
Proven track record in leading operational processes and achieving measurable results
Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range Starting from USD $16.80/Hr.
$16.8 hourly Auto-Apply 60d+ ago
FP Movement Key Holder
Urban Outfitters 4.4
Urban Outfitters job in Indianapolis, IN
A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. This includes driving sales, building awareness of key metrics, and contributing to the development of others.
Role Responsibilities Brand Experience
Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer
Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness
Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners
Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
Leadership + Team Management
Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as the Freeway, #MovingTogether hub, and Instagram
Visual + Business Operations
Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance
Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement's visual and display standards; ensures omni-channel orders are processed timely and accurately
Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins
Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills
Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression
Role Qualifications
Passion for FP Movement and/or connection to the local fitness community
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the brand
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range USD $15.00 - USD $17.50 /Hr. Free People Movement Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.