Love what you sell. Are you a highly organized, client-focused professional with a passion for hospitality and world-class event spaces? Do you thrive in a dynamic environment and want to be the driving force behind an opening team that is paving the way for brand growth?
Terrain Events is expanding, opening our fifth venue location just outside of Boston. We are seeking a sales manager who can weave the terrain story into every tour, contract, and conversation. This is a role for a personable leader who balances high-level sales strategy with the thoughtful, bespoke service our clients expect from the URBN family of brands.
If you are goal-oriented, possess exemplary communication skills, and are looking for a seat at the table during an exciting period of expansion, we invite you to apply!
Role Responsibilities
Uphold the service standards of Menus & Venues and Terrain Events to provide friendly and responsive service to create an exceptional experience for all our clients at venue. Work hand in hand with the Associate Sales Director of Events, and leadership to continually push sales to reach monthly goals.
* Manage Event Inquiries: Monitor event platforms and general inboxes to ensure prompt response to event inquiries, maintaining a high level of customer service. Creates detail-oriented contracts for all events including weddings, social, and corporate events.
* Client Engagement: Conduct venue tours with prospective clients, calendar management, demand, and which includes some weekends and evenings.
* Sales Strategy: Organize and follow a sales strategy to effectively reach and exceed sales targets and budget. Candidate has a strong ability to close the sale and speak thoughtfully on our product, story, and team. Communicates monthly, quarterly, and yearly sales goals and articulates plans of action to exceed budgets.
* Business Growth: Identify opportunities for improvements and business growth within the venue, contributing to strategic planning and implementation. Fosters a community connection by seeking out new partnerships, contacts, and companies that would benefit from our services.
* Customer Relationships: Build and maintain strong customer relationships before and after transitioning to the Operations Team, fostering positive connections during all interactions of the sale.
* Collaboration: Work closely with all management teams including the culinary and operations team to understand the benefits and limitations of the venue, maximizes sales throughout all seasons with support and team collaboration with timely correspondence.
* Client Communication: Provide clear and prompt communication with guests throughout the sales experience, ensuring satisfaction and clarity. Creates detail-oriented contracts and utilizes other materials to support in the pipeline of the sale.
* Lead Conversion: Strategizes independently and with other sales managers on how to turn leads into tours using effective communication, follow-ups, and other initiatives to close the sale successfully.
Role Qualifications
* Proven experience in sales, preferably in the event or hospitality industry.
* Strong organizational skills and attention to detail, excellent communication, and interpersonal skills.
* Personable and professional demeanor
* Ability to work collaboratively in a team environment and independently manage tasks.
* Proficiency in CRM software and event management platforms.
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **********************************
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
$32k-49k yearly est. Auto-Apply 10d ago
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FP Movement Stylist
Urban Outfitters 4.4
Urban Outfitters job in Burlington, MA
A Stylist contributes to driving sales through providing product knowledge and genuine service to customers.
Role Responsibilities Brand Experience
Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
Initiates conversation and interacts with the customer in every zone in a personalized, genuine way; connects with the customer on shared passions of wellness, fitness, and an active lifestyle
Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners
Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
Teamwork + Communication
Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
Takes initiative to gain expertise on product and shares knowledge regarding fit, fabrication, and styling to inspire the customer
Visual + Business Operations
Maintains FP Movement's visual and operational standards while keeping the focus on the customer
Supports the shipment process to gain awareness of product including what's new and what's reship
Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Role Qualifications
Passion for FP Movement and/or connection to the local fitness community
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range Starting from USD $15.00/Hr. Free People Movement Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
$15 hourly Auto-Apply 1d ago
Sales Associate - 24H150
Carter's/Oshkosh 4.6
Wrentham, MA job
**If you are a CURRENT Carter's employee,** **do not apply** **via this external application. Search "Browse Jobs" in Workday to apply internally.**
**Love** **what you do. Carter's Careers.**
As a Sales Associate, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You'll join a welcoming and inclusive environment that values and optimizes skills and talents.
**What we love about Carter's:**
Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love?
**Benefits** **we love** **:**
+ Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or managecarpool.
+ Benefits andperksthat make life better, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
+ Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language!
+ The opportunityto learn and build skills and grow as an individual.We provide professional and personal development to help shape your career.
+ Developmentprogramstohelp you grow in your current role and beyond. Whetheryou'relooking to join us for a season or a long-term career, you can grow at Carter's.
**What** **You'll** **Do:**
+ Welcome customers with a warm greeting andprovide assistancewith our product styles, features,and benefits
+ Confidently and proactively resolve issues for customers and balancea number ofcustomers in a busy retail environment
+ Meet customer needs byassistingwith omnichannel as neededto ensure a positive shopping experience
+ Execute andexpeditepoint of sale/register transactions
+ Complete floor replenishment and shipment as needed
+ Articulate current promotional events and the brand loyalty program, including credit, to customers
+ Minimize store loss by providing exceptional customer serviceandmaintaininga safe, clean store
**Qualities** **we'd** **love in a candidate:**
+ A positive and solutions-oriented mindset
+ Demonstrated customerserviceandengagement skills
+ Effective and professional verbal and written communication skills
+ The ability to manage multiple tasks at once
**You can:**
+ Lift40 pounds as needed, with frequent bending, stooping, reaching, pushing,and pulling
+ Standor walk forextended periodsof time; climb up and down a ladder
+ Provide availabilitythatmay include days, nights, weekends, and holidays as scheduled
**Carter's** **for all** **:**
Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).
**Additional** **information:**
Applications will be accepted until at least 7 days after the posting date.
Carter's does not use AI to make any decision in our hiring process.
NOTE: This is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location.
*Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023
Compensation for this position ranges from $15.00 - $17.00 per hour based on experience and location.
_Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law._
$15-17 hourly 2d ago
Customer Service Manager
Hobby Lobby 4.5
Framingham, MA job
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities:
* Perform duties as front-end manager
* Assist customers with returns
* Manage registers
* Assist customers as needed
* Provide excellent customer service
Starting full-time range - $20.15 - $21.15 per hour
Job Description - Requirements
* Excellent Customer Service Skills
* Basic Computer Skills
* Desire To Learn
* Trustworthy And Dependable
* Super Friendly
* Previous Work References
If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.
Full-Time Benefits include:
* Competitive Wages
* Medical, Dental and Prescription Benefits
* 401(k) Program with Company Match
* Paid Vacation
* Sick / Personal Pay (SPP)
* Employee Discount
* Life Insurance and Long Term Disability Insurance (LTD)
* Flexible Spending Plan
* Holiday Pay
Hobby Lobby Stores, Inc., is an Equal Opportunity Employer.
For reasonable accommodation of disability during the hiring process call **************.
$20.2-21.2 hourly 60d+ ago
Harvard Business School Coop Massachusetts - Supervisor- Store Operations (Part-time) CC-D1-D1, CC-D2-D2, CC-D3-D3, CC-D4-D4, CC-D5-D5, CC-D7-D7, CC-D9-D9
Barnes & Noble Education, Inc. 4.5
Boston, MA job
Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community all while being part of a company that is consistently rated as a great place to work - and where employees love what they do.
Overview
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Operations Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.
Responsibilities
As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound.
Expectations:
* Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.
* Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
* Help resolve customer issues and complaints and escalating problems to the management team when necessary.
* Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at offsite textbook warehouse.
* Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
* Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
* Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
* Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
Physical Demands:
* Frequent movement within the store to access various departments, areas, and/or products.
* Ability to remain in a stationary position for extended periods.
* Frequent lifting.
* Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Massachusetts Pay Transparency Information (Only applicable in Massachusetts stores):Pay: Part-time Supervisor- Store Operations pay range $17.00/hour.
Benefits available include:
* Get paid sooner! Daily Pay earned wage access is available to all store employees
* Employee Discount
* Paid sick time (accrued based on time worked)
* Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
* Commuter Benefits
Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
* 2+ years' experience in a retail setting preferred.
* High school diploma/GED preferred.
* Outstanding customer service skills to match customers to products that meet their needs.
* Basic reading, writing and accounting skills required.
* Excellent customer service and communication skills needed.
* Strong interpersonal, communication, and problem solving skills.
* Ability to work a flexible schedule including evenings, weekends, and holidays.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$17 hourly Auto-Apply 60d+ ago
Facilities Associate
RH 4.3
Boston, MA job
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
RH is seeking a Facilities Associate to join our team in executing quality maintenance and housekeeping initiatives for the RH Gallery. They will work in close partnership with the Gallery Team to ensure all maintenance needs are met and are held to RH standards.
YOUR RESPONSIBILITIES
* Live Our Vision, Values and Beliefs every day
* Plan and coordinate activities of the facility maintenance and housekeeping department to ensure optimum service level maintenance is provided
* Oversee repairs and upkeep of all areas of the facility, including: building, grounds, systems and storage structures
* Preventive maintenance of equipment, including: forklifts, fans, doors, and dock plates
* Minimize downtime by managing the prioritization and scheduling of work orders as well as preventive, reactive, and predictive maintenance
* Maintain a safe work environment by observing & enforcing OSHA, Food Safety, & HAZMAT requirements
* Ensure quick response to downtime situations affecting production
OUR REQUIREMENTS
* Experience with preventative maintenance and repair
* Experience identifying and presents opportunities for process improvement
* Excellent communication and project management skills
* Ability to execute and manage multiple priorities in a fast-paced environment
OUR PHYSICAL REQUIREMENTS
* Ability to lift and mobilize small to medium items up to 30 lbs. while utilizing appropriate equipment and techniques
* Ability to maneuver effectively around Gallery floor, stock room and office
* Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.
Responsibilities
A Supervisor should support the management team, be a resource for all departments, a model for customer service, a driver for sales, and a skillful problem solver. As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound.
Expectations:
Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.
Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
Help resolve customer issues and complaints and escalating problems to the management team when necessary.
Assist in the daily operation of the store in partnership with the management team and act as the Manager-on
Duty in the absence of the manager or at satellite locations.
Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees.
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Massachusetts Pay Transparency Information (Only applicable in Massachusetts stores):
Pay: Part-time Supervisor pay range $17.00/hour.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
2+ years' experience in a retail setting preferred.
High school diploma/GED preferred.
Outstanding customer service skills to match customers to products that meet their needs.
Basic reading, writing and accounting skills required.
Excellent customer service and communication skills needed.
Strong interpersonal, communication, and problem solving skills.
Ability to work a flexible schedule including evenings, weekends, and holidays.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$17 hourly Auto-Apply 12d ago
Quincy College Bookstore Cashier TEMP
Barnes & Noble Education 4.5
Quincy, MA job
Introduction
Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education.
Overview
You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance.
Perks
Flexible Scheduling
Sick time accrual from date of hire
Generous employee discount - including course materials & textbooks
Management Development Program Opportunities
The opportunity to add valuable, transferrable experience and skills to your resume
Responsibilities
Expectations:
Assist with processing sales transactions involving cash, credit, or financial aid payments.
Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit.
Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions.
Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store.
Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts.
Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Massachusetts Pay Transparency Information (Only applicable in Massachusetts stores):
Pay: Temporary Bookseller pay rate: $15.00/hr.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
Candidates must be a minimum of 16 years of age to be considered for temporary employment.
Confident and comfortable engaging customers to deliver an elevated experience.
An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment.
Basic math, keyboarding, and data entry skills.
Flexible availability throughout the academic year including peak periods.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$15 hourly Auto-Apply 7d ago
Bookkeeper
Hobby Lobby Careers 4.5
Manchester, NH job
Hobby Lobby is currently looking to fill a part-time Bookkeeper position in our store. Hours are Monday through Saturday, 9 AM to 5 PM and we are CLOSED ON SUNDAY. The Bookkeeper will maintain the order in the office, conduct bookkeeping, and work to coordinate the day to day operations.
Starting range for part-time: $15.75 - $16.75 per hour
Must be comfortable with 10 Key
Basic computer skills
Office management skills
Must have strong attention to detail and be organized
The Bookkeeper will also assist on the floor as needed!
Benefits:
Competitive Wages
Medical, Dental and Prescription Benefits
401(k) Program with Company Match
Paid Vacation
Sick / Personal Pay (SPP)
Employee Discount
Life Insurance and Long Term Disability Insurance (LTD)
Flexible Spending Plan
Holiday Pay
Hobby Lobby Stores, Inc., is an Equal Opportunity Employer.
For reasonable accommodation of disability during the hiring process call (800) 200-1494.
$15.8-16.8 hourly 23d ago
Anthropologie Display Artist - Full-Time
Urban Outfitters 4.4
Urban Outfitters job in Newton, MA
The Display Artist collaborates with the Visual Merchandising Manager to create an emotionally engaging environment, developing two- & three-dimensional displays that reflect the customer's appreciation of discovery, creativity, diversity, and authenticity.
To be considered for this role, you must attach a portfolio or examples of your work.
Role Responsibilities
Customer Experience
Partners with the Visual Merchandising Manager to create an engaging visual experience that appeals to the Anthro customer and represents relevant trends in art, design, culture, architecture, and fashion
Demonstrates awareness of the impact of display and merchandising on store sales and profitability
Engages the customer through display work on the sales floor and drives community connection through workshops, events, and gatherings when applicable
Leadership + Team Management
Mentors the team by training visual expectations, operational standards, and materials/tool management
Attends store meetings to share inspiration, new ideas, and pertinent information from Home Office and Field Leadership
Takes initiative with each project to grow display experience and elevate craft; supports in identifying and training future display talent
Visual + Business Operations
Collaborates in the display planning process by sharing inspiration, generating ideas, and sketching; prioritizes projects and monitors progress with timelines while staying within visual budget
Applies seasonal direction and inspiration provided by the Home Office to meet the unique store needs; builds fixtures and maintains signage that uphold presentation standards
Creates and installs high craft interior and window displays, responsible for clean de-installation; maintains cleanliness and organization of back of house display areas and takes ownership of maintenance and repairs on the sales floor
Contributes to a customer-first philosophy by flexing schedule to the needs of the business and supporting zone coverage as needed
Communication + Relationships
Contributes to an inclusive work environment by actively listening and seeking different perspectives
Builds and maintains productive partnerships with team members, contributing to a culture of strong communication and teamwork; is open and responsive to feedback
Checks in with leadership to maintain communication and teamwork on completing store objectives; demonstrates adaptability by redirecting priorities as needed
Contributes to positive team morale through brand and store initiatives, employee recognition, and team building activities
Role Qualifications
Anthro brand fan
Builds relationships naturally, embraces individuality, and diversity
Resilient leader able to thrive in a dynamic, constantly evolving environment
Artistic background working with a wide variety of mediums
High level of craftsmanship and ability to create and install two-dimensional and three-dimensional work
Previous experience with building, drafting, and a working knowledge of power tools (including but not limited to circular saw, miter/chop saw, jig saw)
Ability to provide examples of previous work or portfolio
Willingness to consistently work early morning weekday shifts
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range USD $21.50 - USD $22.15 /Hr.
$21.5-22.2 hourly Auto-Apply 1d ago
Lead Barista - PT
Barnes & Noble 4.5
Manchester, NH job
Title: Lead Barista - PT EmploymentType: Part-Time JobSummary: A Barnes & Noble bookstore is a gathering place for readers and the community. As Lead Barista, you are an integral member of the café team. You play a leadership role in guiding the team to maintain compelling product presentations and overseeing the efficient running of the Café. You are both a trusted expert and hands-on leader, creating a welcoming environment where baristas feel supported, comfortable bringing forward questions or concerns, and they trust that you will address them promptly and effectively. **You'll make a great Lead Barista if you have what we term to be good "behaviors."** Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: - Maintain reliable and punctual attendance for scheduled shifts, setting the standard for the team and ensuring consistent leadership presence on the floor. - Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. - Are positive and proactive in your approach to work; you lead by example with purpose and energy, working hard and reliably while inspiring others to do the same. - Are supportive and considerate of colleagues; consistently going out of your way to help others on the team and setting a positive example. - Are always cheerful with customers, consistently going out of your way to help them. - Show aptitude and willingness to learn new skills, acquire new knowledge and apply it appropriately in the store while guiding and supporting others. - Are curious, want to continuously learn, and demonstrate ambition and initiative to develop a bookselling or café career. - Act as a resource for baristas and booksellers, addressing and resolving concerns and raising these issues to leadership. - Prioritize resources and barista support appropriately to keep the shift on track. - Above all, show that you enjoy being a barista! **As a Lead Barista you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble barista.** You will be trained and expected to be proficient in: - Using mastered skills in drink making, food preparation, and all other tools and processes to model best practices for the café team and coach others in their effective execution. - Using strong merchandising skills to coach the café team in creating and maintaining a full and vibrant bake case and adjusting displays while ensuring cleanliness and presentation standards are met. - Guiding baristas in applying and understanding effective visual merchandising skills, to create and maintain counter and floor retail fixtures, keeping the Café neat and tidy. - Speed of service at the registers, and actively coaching baristas in customer conversations as well as improving register speed and accuracy. - Guiding and supporting baristas in receiving and unpacking deliveries, and the efficient and accurate stocking that follows, ensuring First in First Out (FIFO) practices. - Supporting baristas in keeping the Café clean and tidy through excellent execution of daily and weekly cleaning tasks. - Supporting the bookfloor team with presentation standards and maintenance, ensuring high standards. - Actively coaching the team to follow loss prevention procedures, and maintain a safe, secure bookstore by the ability to spot theft and effectively de-escalate challenging situations and problematic behaviors. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. **As you gain experience, you should expect your barista knowledge and skills to develop.** Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will: - Place food and beverage orders accurately and timely, using tools and resources to ensure the Café is in-stock at all times. - Complete and submit accurate monthly inventory and waste log timely. - Coach the team in delivering effective food and beverage recommendations to customers. - Lead and support the Café's focus on key sales objectives such as new LTO, café promotions, Membership, etc., actively and genuinely sharing this knowledge with customers and colleagues. - Use knowledge of café training tools and resources, helping baristas to broaden their experience. - Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards appropriately. **As already said, above all we expect you to enjoy being a barista at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance in the career path where you will take on new challenges and gain further opportunities for growth.** You will, of course, comply with all company policies and procedures.
WhatYouDo:
Knowledge&Experience:
EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
$28k-33k yearly est. 2d ago
Assistant Store Manager
Barnes & Noble Education 4.5
Waltham, MA job
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our Bentley University campus bookstore! The Assistant Store Manager will support the Store or General Manager in the daily operation of our retail store. You will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager. Cash handling, customer service, team building, and problem solving are essential skills that will be used on a daily basis.
Responsibilities
As an Assistant Store Manager you will support all store operations and departments in partnership with the Store Manager or General Manager. You may be involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team. With people management you may have direct involvement with training, directing, and counseling our team to help create excitement around our products, programs, and initiatives. Driving our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results will be a daily expectation.
Expectations:
Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service.
Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary.
Manage customer and/or employee issues appropriately, timely, and with respect.
Assist with hiring and training new employees for the sales floor or other departments.
Maintain an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store.
Assist with processing sales transactions involving cash, credit, or financial aid payments.
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees.
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
3+ years' experience in a retail setting.
1+ year supervisory experience preferred or a graduate of the Best Seller Program.
High school diploma/GED preferred.
Ability to work a flexible schedule including evenings, weekends, and holidays.
Familiarity with financial and customer service principles.
Basic reading, writing and accounting skills required.
Excellent customer service and communication skills needed.
Strong interpersonal, communication, and problem solving skills.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
#INDBNED
$34k-43k yearly est. Auto-Apply 24d ago
Anthropologie Department Manager - Service & Styling
Urban Outfitters 4.4
Urban Outfitters job in Natick, MA
The Service and Styling Manager directs the service, selling, and styling to achieve an engaging and inspiring store environment. This can include the development of others, collaborating with key partners, and supporting store operations and visual needs.
Role Responsibilities
Customer Experience
Leads by example in providing extraordinary service where all customers feel welcome, heard and valued; empowers the team to drive sales and metrics by utilizing key performance indicators to set team and zoning goals
Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele
Provides the tools needed for associates to deliver an elevated shopping experience through cultivating connections, creating an individualized service and styling experience
Supports the Store Manager in curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement
Leadership + Team Management
Oversees the training, development, and accountability of the CEM program, creating a culture that prioritizes service and sales
Drives the styling program by empowering styling team members to cultivate relationships, generate new business, and mentor associates
Supports the Store Manager in identifying and onboarding external talent to add different perspectives and experience to the team; invests in internal employee engagement to retain a diverse team and fuel internal growth
Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities
Visual + Business Operations
Contributes to assessing sales forecasts to accurately schedule support and optimize peak selling hours through team initiatives, and using Company tools to identify merchant opportunities within product placement, outfitting, and stock levels
Takes an active role in opening and closing, restock, standards, cleanliness, IT and facilities issues, and loss prevention efforts
Supports product flow processes which include shipment receipt, processing, security tagging, and preparing product for floor placement; oversees the omni process to ensure fill rates are maintained and the brand standard for omni organization is followed
Communication + Relationships
Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
Facilitates the sharing of product knowledge, current trends, brand messaging, and store priorities through daily touchpoints with the team
Sets individual sales goals and selling expectations to cultivate a collaborative selling environment
Provides insights related to the customer and staff experience and communicates feedback to the Store Manager
Role Qualifications
Anthro brand fan
2+ years of retail leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range USD $23.76 - USD $24.47 /Hr.
$23.8-24.5 hourly Auto-Apply 3d ago
Urban Outfitters Product Flow Specialist
Urban Outfitters 4.4
Urban Outfitters job in Natick, MA
The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures. They assist in driving sales, key metrics, profitability, and loss prevention in the store. The Product Flow Specialist will also support the Leadership team in overall store operations as needed.
Role Responsibilities Customer Experience
Understands how the merchant process impacts business and prioritizes product flow and replenishment accordingly.
Adheres to proper processing and tagging standards while maintaining visual merchandising standards.
Supports timely execution of product placement and other visual priorities.
Keeps the sales floor and back of house clean and organized to ensure product is easy to find and restock.
Business Operations
Effectively leads and executes the product flow process, including shipment receipt, processing, security tagging, and preparing product for the floor, and placing product.
Oversees back of house standards and exercises decision-making to impact organization and efficiency; keeps all receiving, shipping, stock, and supply areas clean and organized.
Adheres to the stores safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.
Communication + Relationships
Shares relevant information with the leadership team regarding shipment, restock, and back of house organization to ensure task completion.
Collaborates with store leadership to share progress on results, while articulating support needs to maximize efficiency.
Sets an efficient pace to establish and maintain product flow standards.
Role Qualifications
Ability to work flexible hours to meet the needs of the store product flow demand (including mornings, nights, and weekends).
Proven track record in leading operational processes and achieving measurable results.
Eagerness to learn and grow within the organization.
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
#URBANNA
Pay Range USD $16.00 - USD $16.00 /Hr.
$16 hourly Auto-Apply 45d ago
Anthropologie Assistant Department Manager
Urban Outfitters 4.4
Urban Outfitters job in Boston, MA
The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through continued education on brand and store initiatives.
Role Responsibilities Customer Experience
Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program
Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
Supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community
Leadership + Team Management
Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives
Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team
Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities
Visual + Business Operations
Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues
Collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns
Provides feedback about team training needs to support optimal scheduling and payroll allocation to drive sales and brand initiatives
Communication + Relationships
Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
Checks in with leadership to maintain communication and teamwork on completing store objectives
Adopts a people-first philosophy, prioritizing employee engagement and actively sharing store priorities and brand messages with the team
Provides insights related to the customer and staff experience and communicates feedback to Service and Styling Manager
Role Qualifications
Anthro brand fan
1+ years of retail leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range USD $21.50 - USD $21.50 /Hr.
$21.5 hourly Auto-Apply 17d ago
Retail Associate - Hourly - Stores
Fossil Group 4.5
Wrentham, MA job
Make An Impact The Sales Associate's overall responsibility is to provide a Radical Customer Experience. They align their day with business needs and take action in order to successfully achieve sales goals. They embrace teamwork and focus on creating a positive environment for those around them. After all, we are “Greater Together.” We are looking for people who embody our core values; Authenticity, we are all in with our unique selves. Everyone is different at Fossil and we love it! Grit, we push through, we bounce back and we set our sights on the prize & go after it. Curiosity, we ask what if? What's next? Sense of Humor, we don't take ourselves too seriously. Yeah, seriously. Making an Impact, we go big. We perform. We make a difference.
Who You Are
1-2 years of retail experience, preferably within the fashion retail industry
Passion for upholding an exceptional internal and external customer experience
Brings professionalism and a level of sophistication to the role
Team centric leadership approach that motivates and inspires your talent
Ability to build brand loyalty
Genuinely cares to help people succeed
Outstanding written, verbal, and presentation skills
Collaborative with others, yet able to self-motivate and direct
Committed to continuous learning with ability to adapt and flex
Able to adjust and customize according to the needs of the business
Bachelor's degree preferred
What We Offer
Comprehensive benefits supporting health, well-being, and future planning
Paid time off and leave programs for life's important moments
Opportunities for growth, learning, and development
Employee product discounts
$30k-35k yearly est. 5d ago
Harvard Business School Coop Massachusetts - Supervisor- Store Operations (Part-time) CC-D1-D1, CC-D2-D2, CC-D3-D3, CC-D4-D4, CC-D5-D5, CC-D7-D7, CC-D9-D9
Barnes & Noble Education 4.5
Boston, MA job
**Introduction** Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community all while being part of a company that is consistently rated as a great place to work - and where employees love what they do.
**Overview**
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Operations Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.
**Responsibilities**
As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound.
**Expectations:**
+ Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.
+ Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
+ Help resolve customer issues and complaints and escalating problems to the management team when necessary.
+ Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at offsite textbook warehouse.
+ Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
+ Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
+ Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
+ Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
**Physical Demands:**
+ Frequent movement within the store to access various departments, areas, and/or products.
+ Ability to remain in a stationary position for extended periods.
+ Frequent lifting.
+ Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
**Massachusetts Pay Transparency Information (Only applicable in Massachusetts stores):**
Pay: Part-time Supervisor- Store Operations pay range $17.00/hour.
**Benefits available include:**
+ Get paid sooner! Daily Pay earned wage access is available to all store employees
+ Employee Discount
+ Paid sick time (accrued based on time worked)
+ Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
+ Commuter Benefits
Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.
**COVID-19 Considerations:**
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
**Qualifications**
+ 2+ years' experience in a retail setting preferred.
+ High school diploma/GED preferred.
+ Outstanding customer service skills to match customers to products that meet their needs.
+ Basic reading, writing and accounting skills required.
+ Excellent customer service and communication skills needed.
+ Strong interpersonal, communication, and problem solving skills.
+ Ability to work a flexible schedule including evenings, weekends, and holidays.
**EEO Statement**
**Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.**
**Job Locations** _US-MA-BOSTON_
**ID** _2025-20277_
**Category** _Retail Sales Associate_
**Position Type** _Regular PT_
$17 hourly 60d+ ago
Facilities Associate
Restoration Hardware 4.3
Boston, MA job
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
RH is seeking a Facilities Associate to join our team in executing quality maintenance and housekeeping initiatives for the RH Gallery. They will work in close partnership with the Gallery Team to ensure all maintenance needs are met and are held to RH standards.
YOUR RESPONSIBILITIES
Live Our Vision, Values and Beliefs every day
Plan and coordinate activities of the facility maintenance and housekeeping department to ensure optimum service level maintenance is provided
Oversee repairs and upkeep of all areas of the facility, including: building, grounds, systems and storage structures
Preventive maintenance of equipment, including: forklifts, fans, doors, and dock plates
Minimize downtime by managing the prioritization and scheduling of work orders as well as preventive, reactive, and predictive maintenance
Maintain a safe work environment by observing & enforcing OSHA, Food Safety, & HAZMAT requirements
Ensure quick response to downtime situations affecting production
OUR REQUIREMENTS
Experience with preventative maintenance and repair
Experience identifying and presents opportunities for process improvement
Excellent communication and project management skills
Ability to execute and manage multiple priorities in a fast-paced environment
OUR PHYSICAL REQUIREMENTS
Ability to lift and mobilize small to medium items up to 30 lbs. while utilizing appropriate equipment and techniques
Ability to maneuver effectively around Gallery floor, stock room and office
Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
$30k-45k yearly est. Auto-Apply 60d+ ago
FP Movement Stylist
Urban Outfitters 4.4
Urban Outfitters job in Wellesley, MA
A Stylist contributes to driving sales through providing product knowledge and genuine service to customers.
Role Responsibilities Brand Experience
Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
Initiates conversation and interacts with the customer in every zone in a personalized, genuine way; connects with the customer on shared passions of wellness, fitness, and an active lifestyle
Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners
Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
Teamwork + Communication
Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
Takes initiative to gain expertise on product and shares knowledge regarding fit, fabrication, and styling to inspire the customer
Visual + Business Operations
Maintains FP Movement's visual and operational standards while keeping the focus on the customer
Supports the shipment process to gain awareness of product including what's new and what's reship
Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Role Qualifications
Passion for FP Movement and/or connection to the local fitness community
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range USD $15.00 - USD $15.00 /Hr. Free People Movement Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
$15 hourly Auto-Apply 13d ago
Quincy College Bookstore PT Supervisor
Barnes & Noble Education 4.5
Quincy, MA job
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking a savvy, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor in our Textbook department. In Textbooks you will provide assistance to the management team, have oversight for team members within the department or store in the absence of upper management, while greeting and assisting customers with locating course materials for rental or purchase.
Responsibilities
A Supervisor in Textbooks will support the management team, serve as a resource for all departments, a model for customer service, and a driver for sales. As a Supervisor in the Textbook department you will spend the majority of your time on the sales floor making sure we have the right course material, in the right quantity, at the right time while modeling Wow customer service. You may work directly with campus partners, students, and faculty to increase adoptions, rentals, and promote digital sales while successfully executing our textbook timeline each term.
Expectations:
Spend the majority of your time on the sales floor as a mentor and model of exceptional customer service.
Ability to use department specific technology to answer questions about course material, recommend products and/or services, and locate or obtain materials based on course descriptions or customer needs.
Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
Maintain an appealing sales floor-tag, shelf, arrange, clean, and organize product or space within the store.
Help resolve customer issues and complaints and escalating to manager, when necessary.
Assist with processing sales transactions.
Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store an hours will be less than 30 per week.\
Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Massachusetts Pay Transparency Information (Only applicable in Massachusetts stores):
Pay: Part-time Supervisor- Texbooks pay range $17.00/hour.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
2+ years' experience in a retail setting preferred.
Candidates must be a minimum of 18 years of age to be considered for employment.
High school diploma/GED preferred.
Outstanding customer service skills to match customers to products that meet their needs.
Basic reading, writing and accounting skills required.
Excellent customer service and communication skills needed.
Strong interpersonal, communication, and problem solving skills.
Ability to work a flexible schedule including evenings, weekends, and holidays.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.