Automatically apply for jobs with Zippia

Upload your resume to get started.

Urban renewal manager skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical urban renewal manager skills. We ranked the top skills for urban renewal managers based on the percentage of resumes they appeared on. For example, 47.1% of urban renewal manager resumes contained salesforce as a skill. Continue reading to find out what skills an urban renewal manager needs to be successful in the workplace.

11 urban renewal manager skills for your resume and career

1. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how urban renewal managers use salesforce:

Record and track customer activity with SalesForce.com.
Update and maintain customer information in SalesForce

2. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how urban renewal managers use crm:

Managed 3 CRM systems for notes/payments/renewals/tracking/proposals and quotas.
Represented Relational Marketing strategy in transition to major CRM marketing automation and campaign management system.

3. On-Time Closure

Here's how urban renewal managers use on-time closure:

Identified customer requirements, uncovered roadblocks, and demonstrated strong account management capabilities to drive renewal to on-time closure.

4. Saas

Here's how urban renewal managers use saas:

Created from the ground up a renewals program that maximized Jama s revenue from SaaS customer renewals.
Designed & developed a commercial strategic planning development platform as a SaaS model.

5. Customer Satisfaction

Here's how urban renewal managers use customer satisfaction:

Work cross functionally on initiatives to drive customer satisfaction and retention.
Work across various departments to resolve problems, ensure timely renewals and maintain high levels of customer satisfaction.

6. Resolution Strategies

Here's how urban renewal managers use resolution strategies:

Communicated risk clearly and took the lead in developing resolution strategies.

7. Process Improvement

Here's how urban renewal managers use process improvement:

Process improvements and optimization of existing procedures.
Prepared and delivered reports to senior management on strategy, budgeting / forecasting, potential process improvements, and KPIs.

8. Executive Management

Here's how urban renewal managers use executive management:

Provided executive management with complete visibility to renewals and solicit executive involvement as required.
Coordinated HR strategy with Executive management, including delivery of quarterly status updates for achieving major program goals.

9. Customer Relationships

Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

Here's how urban renewal managers use customer relationships:

Maintain positive co-worker and customer relationships under stressful and demanding
Developed and expanded public and private sector customer relationships.

10. KPI

Here's how urban renewal managers use kpi:

Created/utilized internal reporting processes to communicate performance in relation to KPI expectations.
Highlighted key shifts in metrics, and provided updates on KPI along with actionable insights to key stakeholders.

11. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how urban renewal managers use customer service:

Provided customer service for individuals on claim; explained benefits and claims payments.
Assisted with service related problems while maintaining high quality customer service.

What skills help Urban Renewal Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of urban renewal manager skills to add to your resume

The most important skills for an urban renewal manager resume and required skills for an urban renewal manager to have include:

Salesforce
CRM
On-Time Closure
Saas

Customer Satisfaction
Resolution Strategies
Process Improvement
Executive Management

Customer Relationships
KPI
Customer Service

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Zippia Careers
Life, Physical, and Social Science Industry
Urban Renewal Manager
Urban Renewal Manager Skills

Updated January 8, 2025

Browse life, physical, and social science jobs