MEP Field Service Coordinator/Dispatcher - Spokane, WA
Spokane, WA jobs
Holaday Parks is seeking a highly organized and customer-focused MEP Service Field
Coordinator/Dispatcher to manage the daily scheduling and dispatch of field technicians for
mechanical, electrical, and plumbing service calls. This role plays a key part in ensuring efficient
service delivery, strong client communication, and timely response to service requests.
The ideal candidate will thrive in a fast-paced environment and have a strong ability to manage
multiple priorities while maintaining a high level of customer service.
Responsibilities:
Dispatch MEP field technicians to service calls, preventive maintenance visits, and emergency requests based on priority, location, and technician availability.
Serve as the primary point of contact for clients, providing timely updates on technician ETAs, job status, and follow-ups.
Monitor and manage the daily service schedule to ensure maximum efficiency and responsiveness.
Receive and process incoming service requests via phone, email, or work order systems.
Coordinate with service managers and field technicians to ensure accurate job scoping and completion.
Track open service orders, ensure proper documentation, and follow up on incomplete or pending work.
Maintain accurate and up-to-date records in dispatching software, including technician notes, job completion status, and parts used.
Communicate delays, schedule changes, or job-site challenges to clients and internal teams as needed.
Support invoicing and administrative teams by verifying service details and technician time logs.
Assist with ordering or coordinating parts, materials, or subcontractors when necessary for scheduled service calls.
Qualifications and Education:
2+ years of dispatching or coordination experience in a service-based MEP, HVAC, electrical, or plumbing environment.
Strong customer service and communication skills- both written and verbal.
Ability to prioritize and adapt in a dynamic, high-volume environment.
Experience using dispatching or field service management software (e.g., BuildOps, Corrigo, or similar) is preferred.
High school diploma or equivalent required; additional industry training or certifications are a plus.
Familiarity with MEP systems and terminology is strongly preferred.
Bilingual (English/Spanish) a plus.
Salary Range:
$65,000-$80,000
Benefits:
We offer an excellent salary and benefits package-paying 100% of medical/vision/dental and prescription premiums for employee.
Holaday-Parks is an Equal Opportunity Employer (EOE), including protected veterans and people with disabilities.
BIM Coordinator
Boston, MA jobs
If you are looking for an opportunity to break away from your silo to grow your career while being on projects across mission critical data centers, healthcare, science & technology, we are looking for you.
Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse sectors-Science & Technology, Mission Critical, Academic, Healthcare, and Commercial.
As one of the largest independently owned engineering firms in the U.S., our team of 500+ professionals operates from nine offices nationwide, bringing deep expertise and a commitment to excellence to every project.
We offer growth and stability in an ever-changing volatile environment. Join us to do the best work of your career as a BIM Coordinator at our Boston, MA headquarters. (Hybrid - Seaport District three-minute walk from South Station)
As a BIM Coordinator, you will be part of a designated team that covers all industry sectors across the company including Mission Critical Data Centers, Healthcare, Science & Technology. While making an impact on BIM improvement projects, you will have the opportunity to be mentored by our BIM Manager.
Expand your skillset and have a voice by working outside the box with the way we approach projects at Vanderweil.
Benefits:
The compensation range is $80 - $100K
Medical, Dental, Vision, matching 401K
Vacation and paid holidays
Mentorship
Wellness program
Responsibilities:
Project model coordination (clash detections) using BIM360/ACC.
Working on a variety of projects across different industries.
Streamline BIM modeling processes.
Research BIM applications and third parties.
Assist BIM Manager with in-house BIM Webinars.
Requirements:
3+ years BIM or VDC background
Bachelor's degree or equivalent experience
BIM 360/ACC (Autodesk Construction Cloud)
Revit knowledge
Our Work Culture:
At Vanderweil Engineers, we recognize the importance of work-life synergy and believe our best work is done when flexibility is offered, and wellness is supported.
Our flexible and hybrid work style allows team members to have the freedom to be innovative and drive results their way. Our wellness programs are above and beyond, as our team members physical and behavioral health are a priority.
If you would like to connect with us for more information, please contact a member of our recruitment team or to learn more about our work culture, please visit us at *******************
We are an equal opportunity employer committed to diversity in the workplace.
Field Coordinator
Fort Wayne, IN jobs
Holder Construction is an ENR Top 30 Construction industry leader with operations throughout the United States. We are currently seeking highly motivated construction professionals to join our company in Field Supervision positions on a commercial construction project site in Ft. Wayne, IN.
Primary Responsibilities
The responsibilities of a Field Coordinator include field supervision of onsite trade work, including a focus on safety, quality, project schedule requirements, material delivery, and installation, coordination between trades, workforce production, ongoing interaction with project management, and other activities focused on overall project success.
Skills in communication with problem solving are critical for this position.
Requirements For This Position Include
Bachelor's degree in a construction/engineering related field OR 3+ years of equivalent work experience
Successful candidates will also possess outstanding communication and time management skills, computer skills, willingness to relocate, and the ability to work in a collaborative environment.
MEP Coordinator
Columbus, OH jobs
Holder Construction, an Atlanta-based commercial construction company with operations throughout the United States, is seeking a highly motivated MEP Coordinator to join our Columbus, OH team. Primary Responsibilities
Controls/power monitoring coordination including RFIs, submittals, graphics, testing, and checkout.
CX lead, including CX schedule ownership, issue tracking and closure, CX checklist readiness reviews, and overall CX communication with client, engineer, and CX provider.
Responsible for the specific mechanical and electrical construction needs of Aviation facilities (e.g., Airports) and other related construction projects.
This position will supervise all Mechanical, Electrical, and Special Systems Trade contractors and vendors involved in the project.
Coordinate all Mechanical, Electrical, and Special Systems schedules, budgets, reports, and documentation from pre-construction through close-out.
Requirements For This Position Include
5+ years. commercial construction experience with large sophisticated mechanical and electrical systems.
Position requires extensive experience managing the construction of aviation projects and complex electrical and mechanical infrastructure projects.
Candidate must have experience in developing project scopes and schedules, coordinating change orders and RFIs, managing and tracking project budgets, and cost control.
Strong experience managing professional relationships with owner's representatives, architects, engineers, and clients while supervising trade partners and vendors is a priority.
Field Coordinator/ BIM
Lebanon, IN jobs
Meade is looking for a data center coordinator for a data center in Lebanon, Indiana. We are looking for someone to manage the collaboration process between construction layout and construction crews.
Responsibilities include, but are not limited to:
Evaluate and verify project design documentation
Verify layout files are accurate to the design and model
Verify as-built data against design model
Create field use drawings and markups
Conduct field verifications and walk downs
Coordinate updates with construction crews and project managers
Coordinate layout crews
Coordinate with survey company on design changes
Participate in design coordination
Create and maintain BIM models
Review specifications and manage Requests for Information (RFIs)
Construct three-dimensional models
Resolve competing interests among project participants.
Prepare and generate specific reports as needed
Strong analytical and problem-solving skills
Opportunities for growth, training, and development
Flexibility in career path & progression
Opportunities for traveling work
Safety focused at all times, zero tolerance.
Full time position with competitive benefits and pay.
Experience
Bachelor's Degree in Architecture, Engineering, Construction Management, or related professional experience preferred.
Some travel required. Specific role may require relocation.
Minimum of five years of experience in a Construction Technology role or similar external experience preferred.
Proficient with some of the following: Three-dimensional modeling, drafting, visual scheduling, data structure/analysis, and collaboration tools.
Collaboration management; critical thinking abilities; oral, written, and graphic communication skills; and knowledge of construction contract documents are required.
· ArcGIS Pro and ArcGIS Online experience
· Revizto and Navisworks experience
· Knowledge of AutoCAD preferred
· Experience with layout and as-built surveying
Schedule:
40 Hours a week plus overtime
· Monday- Saturday
Benefits:
Meade Benefits:
We are proud to provide a competitive compensation package for this role. Actual Compensation will depend on several factors, such as location, professional experience, education, relevant training, transferable skills, organizational needs, and current market trends. Please note that the salary range is subject to future adjustments.
Meade offers a competitive benefits package designed to support the health, well-being, and financial security of our employees. This includes:
Medical, Dental, and Vision Insurance
Life Insurance
401(k) Plan with Company Matching Contributions
Short- and Long-Term Disability Coverage
Flexible Spending Accounts (FSA) and Dependent Care Spending
Paid Time Off and Holidays for Full-Time positions
Bereavement and Jury Duty Pay
Tuition Reimbursement
Profit Sharing (Not a guaranteed benefit) Wellness Incentive Programs, including access to BetterHelp therapy
Employee Recognition and Loyalty Programs
Certain positions may also offer discretionary bonuses, car allowance or other incentives.
Join our team and experience the support and benefits you deserve!
MEP Coordinator
Fort Wayne, IN jobs
Holder Construction, an Atlanta-based commercial construction company with operations throughout the United States, is seeking a highly motivated MEP Coordinator to join our Fort Wayne, IN team. Primary Responsibilities
Controls/power monitoring coordination including RFIs, submittals, graphics, testing, and checkout.
CX lead, including CX schedule ownership, issue tracking and closure, CX checklist readiness reviews, and overall CX communication with client, engineer, and CX provider.
Responsible for the specific mechanical and electrical construction needs of Aviation facilities (e.g., Airports) and other related construction projects.
This position will supervise all Mechanical, Electrical, and Special Systems Trade contractors and vendors involved in the project.
Coordinate all Mechanical, Electrical, and Special Systems schedules, budgets, reports, and documentation from pre-construction through close-out.
Requirements For This Position Include
5+ years. commercial construction experience with large sophisticated mechanical and electrical systems.
Position requires extensive experience managing the construction of aviation projects and complex electrical and mechanical infrastructure projects.
Candidate must have experience in developing project scopes and schedules, coordinating change orders and RFIs, managing and tracking project budgets, and cost control.
Strong experience managing professional relationships with owner's representatives, architects, engineers, and clients while supervising trade partners and vendors is a priority.
MEP Preconstruction Coordinator
Atlanta, GA jobs
Holder Construction is an ENR Top 25 industry leader with operations throughout the United States. We are currently seeking highly motivated construction professionals to join our company in
MEP Preconstruction
. Holder's MEP Preconstruction department is currently located in our Atlanta office.
Primary Responsibilities
Work with project teams to lead and manage MEP preconstruction activities, including estimating, design management, and subcontractor/vendor procurement.
Communication with electrical/mechanical equipment vendors, electrical/mechanical design engineers, clients, and subcontractors. Internal communication responsibility amongst the different departments and project stakeholders.
Prepare comparative analysis to previous (internal and external) estimates and develop a clear and concise explanation of the variances for each of the project stakeholders.
Lead and coordinate teams of preconstruction Engineers to develop a complete scope of work centered around MEP systems to help teams avoid typical “gotcha's” as well as guide teams through atypical situations.
Prepare detailed MEP analyses of subcontractor and vendor bid proposals along with recommendations for award. Include a comprehensive analysis of all project risks and challenges against the client's project schedule and budget.
Train and develop preconstruction engineers for complete technical and non-technical development in the world of MEP systems
Lead responses to RFPs which enhance Holder's reputation and consideration by clients for current and future opportunities.
Represent Holder at all design/coordination meetings, industry events, as well as maintaining positive relationships with subcontractors, vendors, and our clients/owners.
Ownership for creating, updating, and presenting project deliverables and tools to our clients.
Support meetings with the owner, architect, and engineer for all aspects of the preconstruction phase of the project.
Requirements For This Position Include
Bachelor's degree in Mechanical or Electrical Engineering, or Construction Management or have MEP subcontractor preconstruction experience.
The ideal candidate will have 7+ years of preconstruction experience specific to mechanical, electrical, plumbing, and/or building automation systems/power monitoring systems.
Ability to read and understand electrical, HVAC, plumbing, architectural, and civil plans and specifications.
Familiar with standard concepts, practices, and procedures of MEP Systems and equipment.
Experience leading a team of MEP Project Engineers / Estimators.
Outstanding communication and time management skills.
Ability to work in a collaborative environment including:
Accepts and adapts to change in a professionally appropriate and thoughtful manner
Effectively communicates and listens
Looks to continually improve and grow
Organizes and uses meeting time effectively
Lead by example via a work ethic and effort above standard in the industry
Presents ideas in a manner that is clear, concise, and easy to understand
Able to handle confrontation in a professional and constructive manner
Proven ability to develop the team around them, including:
Enables others to act
Emphasizes the importance of people's contributions
Engages others and encourages high performance
Engages in radical candor that develops others while being professional and respectful
Willing to accept constructive criticism from others to improve themselves
Workforce Solutions Coordinator
Cincinnati, OH jobs
Allied Construction Industries (ACI) is a not-for-profit trade association serving the Cincinnati region's
commercial construction industry. With 500+ members who employ over 31,000 people, ACI's mission is to
grow the Cincinnati region's commercial construction industry. Consequently, we are focused on delivering
workforce solutions that solve talent challenges, engaging in industry advocacy that removes obstacles and
creates a climate of growth, and providing networking opportunities where meaningful connections can be
made.
Established in 1929, ACI's membership includes both union and non-union employers who are general
contractors, subcontractors, architects, engineers, developers, material suppliers, and service providers to
the commercial construction industry. ACI is also home to the Associated General Contractors (AGC)
Cincinnati division. For more information, visit aci-web.com
OUR CULTURE:
ACI's team works hard, loves to have fun, and believes deeply in the organization's mission to grow the
commercial construction industry. We are also entrepreneurs at heart, in fact, being dynamic is one of our
core values, along with being curious, being committed to excellence and being community builders.
Additionally, ACI offers opportunities for continuous learning (because we believe in continuous
improvement), a superb benefits package (because our employees make it happen every day and deserve
the best), and a collaborative work environment (because it's more fun working together!)
JOB SUMMARY:
ACI plays an integral role in the Cincinnati region's renaissance through its support of companies that are
building the places where we work, live, and play as well as the infrastructure that connects it all.
One of the ways we do this is by providing workforce solutions that address the number one issue facing
the construction industry: closing the workforce skills and talent gaps. ACI's workforce solutions are
designed to strengthen pathways to careers in construction, upskill incumbent employees, and develop
the next generation of construction industry leaders.
The Workforce Solutions Coordinator supports ACI's workforce education and training programs for youth
and adults. This role is ideal for someone who is organized, service-oriented, and passionate about helping
others advance their careers through impactful programming and community engagement.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
• Program Support & Coordination
o Provide administrative support for education and training programs.
o Coordinate logistics including communication with trainers, ordering materials, scheduling,
and follow-up.
o Ensure a seamless and positive experience for all participants.
• Program Facilitation
o Assist with recruitment and outreach for training programs.
o Assist with securing logistics related to in-house trainings, school related activities, and
external events.
o Prepare classrooms and training spaces.
o Track participant progress and manage completion protocols (e.g., certificates, online
systems).
• Community Engagement
o Support K-12 construction career programming and adult upskilling initiatives through
coordination and assisting with facilitation.
o Communicate program opportunities to schools, member companies, and training
partners.
o Represent ACI positively in the community and at events.
• Assessment & Certification
o Administer and proctor exams (e.g., NCCER, WorkKeys); training provided.
Please note that this job description is not designed to cover or contain a comprehensive listing of all
activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and
activities may change at any time, with or without notice.
COMPETENCIES:
• Execution & Reliability: Follows through on tasks with accuracy, timeliness, and accountability.
• Professional Communication: Communicates clearly and professionally with colleagues, members,
and partners.
• Member & Community Focus: Provides responsive, empathetic service to members, students, and
partners.
• Adaptability: Adjusts effectively to changing priorities and event demands.
• Collaboration: Works productively within a small team and supports collective goals.
• Initiative & Improvement: Identifies ways to enhance program delivery and efficiency.
• Integrity & Judgment: Handles relationships and information with discretion and sound decision-
making.
PREFERRED QUALIFICATIONS:
• Experience collaborating with schools is a plus
• Experience managing training providers is a plus
• Experience in workforce development is a plus
REQUIRED QUALIFICATIONS:
• 1-2 years of professional experience in administration, program coordination, event support, or a
related role.
• Demonstrated ability to produce clear, professional written and verbal communication; an
example may be requested.
• Demonstrated customer service mindset - responsive, dependable, and proactive in meeting
internal and external needs.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and ability to learn new software
platforms or data systems (training provided).
• Strong organizational skills with the ability to manage multiple projects and deadlines with
accuracy and attention to detail.
• Ability to exercise sound judgment, maintain confidentiality, and work effectively in a small, fast-
paced team environment.
• Must be able to work in schools and around students (background check required).
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
• To successfully perform the essential functions of this position, an employee must be able to meet
the physical requirements listed below, with or without reasonable accommodation:
o Ability to stand and walk for extended periods of time during events and program
activities.
o Ability to lift, carry, and move materials or equipment weighing up to 20 pounds.
o Ability to set up and take down event materials such as signage, registration tables, and
classroom supplies.
o Ability to work occasional early mornings or evenings during ACI-hosted programs and
events.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential job functions.
EQUAL OPPORTUNITY EMPLOYMENT:
We are an equal opportunity employer committed to diversity. All qualified individuals are encouraged to
apply. The position offers a rewarding challenge in a professional environment, a competitive salary, and
an excellent benefits package. We support employees who can perform essential job functions both with
and without accommodation. ACI does not currently provide sponsorship for work visas.
BIM Coordinator
Abilene, TX jobs
BIM / VDC Coordinator
Department: Project Controls
Reports To: Project Controls Manager
Company: The Newtron Group
About Us
The Newtron Group is one of the largest privately owned specialty electrical construction organizations in the United States and a national leader in Industrial Electrical and Instrumentation (E&I) services.
With over five decades of experience, Newtron delivers large-scale industrial and infrastructure projects that demand precision, coordination, and innovation. Our Project Controls Department integrates advanced Building Information Modeling (BIM) and Virtual Design and Construction (VDC) technologies into every phase of project execution-bridging design, prefabrication, and field construction to ensure quality and efficiency.
We are seeking a BIM / VDC Coordinator to join our Project Controls team and play a key role in advancing digital project delivery across The Newtron Group's industrial portfolio.
Position Overview
The BIM / VDC Coordinator supports the design, planning, and execution of complex electrical and instrumentation projects by managing model coordination, ensuring data accuracy, and improving digital workflows across disciplines.
This position bridges the office and the field-linking design intent with constructability. The ideal candidate has a strong understanding of industrial construction, is technically proficient with BIM tools, and is passionate about using technology to improve visualization, collaboration, and execution on the jobsite.
Key Responsibilities
Digital Coordination & Execution
Support the digital delivery of large industrial and E&I projects from concept through closeout.
Coordinate BIM workflows and model setup using Revit, AutoCAD, and Civil 3D.
Perform clash detection and multidisciplinary coordination using Navisworks and Revizto.
Manage model hosting, collaboration, and deliverables using the Autodesk Construction Cloud (ACC) platform.
Conduct model quality checks, assist with digital turnover, and encode asset data for project closeout.
Work with laser scans and point clouds to validate field conditions and produce accurate as-built models.
Process & Innovation
Implement and maintain digital standards and workflows that align with The Newtron Group's Project Controls systems.
Identify and develop process improvements that enhance data integrity, model usability, and reporting accuracy.
Expand the use of point cloud and scan data for layout, prefabrication, and progress tracking.
Stay informed on emerging BIM/VDC technologies and contribute to continuous improvement initiatives.
Collaboration & Support
Act as a liaison between engineering, project management, and field operations to ensure accurate coordination and model use.
Provide technical support and training to project teams on BIM and coordination tools.
Collaborate with vendors, design partners, and subcontractors to ensure model alignment and consistency.
Qualifications
Bachelor's degree in Construction Management, Engineering, Architecture, or a related field.
3-5 years of experience in BIM coordination, VDC, or digital delivery within industrial or commercial construction.
Proficiency in Autodesk Revit, Navisworks, AutoCAD, and Autodesk Construction Cloud (ACC).
Familiarity with industrial electrical and instrumentation workflows.
Strong communication, problem-solving, and organizational skills.
Ability to manage multiple priorities in a collaborative, deadline-driven environment.
Preferred Qualifications
Experience with laser scanning, point cloud processing, or asset data management.
Proficiency in Civil 3D or Plant 3D for industrial applications.
Professional certifications such as Autodesk Certified Professional, LEED, or PE license (a plus).
Service Billing Coordinator
Phoenix, AZ jobs
Job Details Hiller Phoenix - Phoenix, AZ Hiller Denver - Parker, CO; Hiller Los Angeles - Orange, CA; Hiller Missoula - Missoula, MT; Hiller San Diego - San Diego, CA; Hiller Spokane - Spokane Valley, WA $23.00 - $33.00 HourlyDescription
The Hiller Companies, LLC has an immediate opening for Service Billing Coordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Pay Range: $23.00/hour - $33.00/hour. Individual salary will be determined by factors including education, skills, experience, expertise and physical location.
Location/Hours: This position is remote and will support the West Region of Hiller. Must be able to work a full time schedule within the hours of 7 am - 5 pm Pacific time to support offices in the Mountain and Pacific time zones.
Job Summary: The Service Billing Coordinator plays a crucial role in ensuring accurate and timely billing processes for the services provided to our clients, sending invoices to clients, publishing in our accounting system and communicating any discrepancies or issues promptly.
Job Responsibilities:
Generate and process accurate sales orders in accounting system when applicable.
Review and verify billing data to ensure completeness and compliance with organizational policies.
Prepare and submit invoices to clients in a timely manner.
Work closely with cross-functional teams to implement enhancements and optimize billing workflows.
Investigate and resolve billing discrepancies or issues promptly.
Publish final invoices in accounting system.
Other duties as assigned.
Qualifications
What we are looking for:
High School Diploma/GED is required
1+ years' experience in financial data entry and/or billing.
Excellent written and spoken English language skills, with the ability to communicate professionally with supervisors, employees and others individually or in a team environment.
Excellent MS Office, keyboarding and data entry skills
Experience with JD Edwards Enterprise One or similar program preferred.
Excellent organizational skills, superb accuracy, and attention to detail
Ability to multi-task, prioritize and manage time effectively.
Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.
Strong math skills and problem solving, focusing on problem resolution rather than just problem identification. Creativity and critical thinking are required.
Strong documentation skills.
Cheerful, can-do attitude
Ability and enthusiasm to learn quickly.
Self-motivated, high-energy, independent worker, and strong team member.
Physical Requirements:
Must be able to sit for long periods of time.
Must be able to effectively use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Must be able to perform some repetitive motions while using a computer.
While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
Service Coordinator
Flint, MI jobs
Capitol Supply & Service, a division of Style Crest Inc., is seeking a dedicated Install Service Coordinator to join our team! In this role, you will play a crucial part in assisting and supporting our customers with their business needs. This role involves coordinating installation and service orders, ensuring timely completion by managing customer calls, order entry, inventory, and job scheduling. Additionally, the position requires follow-up on open orders, invoicing, and coordination with permit coordinators for inspections.
Capitol is passionate about serving the Manufactured Housing Industry for all your repair, refurbishment, and HVAC needs. Our mission is to provide our customers with high quality products, competitive pricing and exceptional customer service. We maintain our reputation for outstanding customer service. Our five locations in Michigan have provided quality products and services for over 30 years. To learn more about our company please visit us at: **************************************** and ******************************
Responsibilities :
Calling homeowner/community/customer to confirm order and validate information for installs or service. Records notes of these conversations in systems so helpful information can be seen by others involved in the process.
Entering order information into computer system (SYSPRO) by following documented process.
Ensuring inventory required for the install is assigned to the order or is readily available in inventory or on order from the supplier (Communicate with warehouse and purchasing)
Coordinating via phone and email with customers to schedule the job. Follows up with customer on status of work.
Listening to customer requests or complaints received by telephone or by email. Ensures the appropriate level of attention is instituted to resolve these issues or to fulfill the customer requests.
Updating system with the status of the order such as not ready, credit hold, ready to schedule or scheduled. Reviews system daily to determine what follow up is required
Ensuring all necessary paperwork is completed correctly.
Invoicing job in computer system (Syspro) in a timely manner after job is completed.
Developing and maintaining a positive relationships with internal staff and customers.
Able to key verbal, faxed, or emailed orders accurately and quickly with a sense of urgency.
Cross-training assist other areas as needed.
Working closely with service manager and warehouse staff to insure product availability for installation and service.
Regularly checking service inventory to ensure accuracy of inventory and invoicing.
Regularly following up on outstanding service jobs to ensure they are needed and cancels any that are no
All other duties as assigned.
Requirements :
High school diploma or GED is required.
Prior customer service experience.
Prior HVAC Installation knowledge preferred.
Data entry skills (accuracy and quantity)
Ability to learn new systems, procedures, and several products quickly.
Detail-oriented with the ability to handle multiple tasks.
Questions items that do not look correct and can problem solve on the spot.
Effective written and verbal communication skills with excellent follow-up and organizational skills.
Demonstrates a customer service attitude and the ability to be a team player.
Experience with Microsoft Office products (Word, Excel, and Outlook).
Benefits
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Vacation & Personal Time
Short Term & Long Term Disability
401K with Company Match
Paid holidays
Capitol Supply & Service, a Style Crest company, is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.
Auto-ApplyInstall Services Coordinator
Lake City, FL jobs
Style Crest Inc., is seeking a dedicated Install Service Coordinator to join our team! In this role, you will play a crucial part in coordinating all assigned installation and service orders to ensure job is completed. Take calls from customers and enters the order into computer system and additional systems/ programs as required. Assigns jobs to the appropriate facility and establishes inventory availability to complete the task. Contact homeowner/ community / customer to determine when the job should be scheduled. Follow up on open orders and ensures all necessary paperwork is received. Invoice orders when complete and coordinates with permit coordinator on inspections. Files all manufacturer warranty claims as they pertain to each service call.
Style Crest Inc. is currently seeking a detail-oriented and customer-focused Install Service Coordinator to join our team! In this role, you will be responsible for managing all assigned installation and service orders to ensure timely and successful completion.
Key responsibilities include:
* Calls homeowner/community/customer to confirm order and validate information for installs or service. Records notes of these conversations in systems so helpful information can be seen by others involved in the process.
* Enters all the required information regarding the order into computer system by following documented process.
* Ensures inventory required for the install is assigned to the order or is readily available in inventory or on order from the supplier (Communicate with warehouse and purchasing)
* Coordinates via phone and email with customers to schedule the job.
* Follows up with customer on status of work and schedules inspections
* Listens to customer requests or complaints received by telephone or by email. Ensures the appropriate level of attention is instituted to resolve these issues or to fulfill the customer requests.
* Updates system with the status of the order such as not ready, credit hold, ready to schedule or scheduled. Reviews system daily to determine what follow up is required.
* Ensures all the necessary paperwork is completed correctly.
* Upon job completion, invoices job in computer system in a timely manner.
* Applies for permits as they pertain to each installation/retail job.
* Develops and maintains positive relationships with internal staff and customers.
* Ability to key verbal, faxed or emailed orders accurately and quickly with a sense of urgency.
* Cross trains on other roles within the company to be able to assist other departments if necessary.
* Works closely with service manager and warehouse staff to insure product availability for installation and service.
* Regularly checks service inventory to ensure accuracy of inventory and invoicing.
* Regularly follows up on outstanding service jobs to ensure they are needed and cancels any that are not
* All other duties as assigned.
This position plays a critical role in ensuring a seamless experience for our customers and supporting operational excellence across the installation and service process.
Required Knowledge, Skills and Abilities:
* High school diploma or GED is required.
* Prior customer service experience.
* Prior HVAC Installation knowledge preferred.
* Excellent data entry skills both in terms of accuracy and quantity.
* Ability to learn new systems, procedures, and several products quickly.
* Detailed oriented with the ability to work on multiple tasks
* Effective written and verbal communication skills with excellent follow-up and organizational skills.
* Demonstrates a customer service attitude and the ability to be a team player.
* Proficient using MS Office products (Word, Excel, and Outlook). Training on computer system will be provided
* Biligual in Spanish is preferred.
Benefits
* Health Care Plan (Medical, Dental & Vision)
* Life Insurance (Basic, Voluntary & AD&D)
* Vacation & Personal Time
* Short Term & Long Term Disability
* 401K with Company Match
* Paid holidays
Style Crest is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.
Install Services Coordinator
Lake City, FL jobs
Job Description
Style Crest Inc., is seeking a dedicated Install Service Coordinator to join our team! In this role, you will play a crucial part in coordinating all assigned installation and service orders to ensure job is completed. Take calls from customers and enters the order into computer system and additional systems/ programs as required. Assigns jobs to the appropriate facility and establishes inventory availability to complete the task. Contact homeowner/ community / customer to determine when the job should be scheduled. Follow up on open orders and ensures all necessary paperwork is received. Invoice orders when complete and coordinates with permit coordinator on inspections. Files all manufacturer warranty claims as they pertain to each service call.
Style Crest Inc. is currently seeking a detail-oriented and customer-focused Install Service Coordinator to join our team! In this role, you will be responsible for managing all assigned installation and service orders to ensure timely and successful completion.
Key responsibilities include:
Calls homeowner/community/customer to confirm order and validate information for installs or service. Records notes of these conversations in systems so helpful information can be seen by others involved in the process.
Enters all the required information regarding the order into computer system by following documented process.
Ensures inventory required for the install is assigned to the order or is readily available in inventory or on order from the supplier (Communicate with warehouse and purchasing)
Coordinates via phone and email with customers to schedule the job.
Follows up with customer on status of work and schedules inspections
Listens to customer requests or complaints received by telephone or by email. Ensures the appropriate level of attention is instituted to resolve these issues or to fulfill the customer requests.
Updates system with the status of the order such as not ready, credit hold, ready to schedule or scheduled. Reviews system daily to determine what follow up is required.
Ensures all the necessary paperwork is completed correctly.
Upon job completion, invoices job in computer system in a timely manner.
Applies for permits as they pertain to each installation/retail job.
Develops and maintains positive relationships with internal staff and customers.
Ability to key verbal, faxed or emailed orders accurately and quickly with a sense of urgency.
Cross trains on other roles within the company to be able to assist other departments if necessary.
Works closely with service manager and warehouse staff to insure product availability for installation and service.
Regularly checks service inventory to ensure accuracy of inventory and invoicing.
Regularly follows up on outstanding service jobs to ensure they are needed and cancels any that are not
All other duties as assigned.
This position plays a critical role in ensuring a seamless experience for our customers and supporting operational excellence across the installation and service process.
Required Knowledge, Skills and Abilities:
High school diploma or GED is required.
Prior customer service experience.
Prior HVAC Installation knowledge preferred.
Excellent data entry skills both in terms of accuracy and quantity.
Ability to learn new systems, procedures, and several products quickly.
Detailed oriented with the ability to work on multiple tasks
Effective written and verbal communication skills with excellent follow-up and organizational skills.
Demonstrates a customer service attitude and the ability to be a team player.
Proficient using MS Office products (Word, Excel, and Outlook). Training on computer system will be provided
Biligual in Spanish is preferred.
Benefits
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Vacation & Personal Time
Short Term & Long Term Disability
401K with Company Match
Paid holidays
Style Crest is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.
Service Coordinator
Amesbury Town, MA jobs
Job Details Hiller New England Amesbury - Amesbury, MA $22.00 - $26.00 HourlyDescription
The Hiller Companies, LLC has an immediate opening for Service Coordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Sign-On Bonus: New hires will receive up to a $2,000 sign-on bonus paid in two installments: the first payment after successfully completing 30 days of employment, and the second payment after completing 90 days. This bonus rewards your commitment and excellent performance during your initial months with our company..
Job Summary: The Service Coordinator is a critical support role to the Service Manager and Service Technicians, to ensure strong planning and coordination for all service inspection and repair activity. The Service Coordinator is the liaison between customers and other Hiller team members to coordinate schedules, materials, and ensure the proper documentation of work is performed. This position is responsible for dispatching personnel to the customer's job site, communicating with clients, and providing guidance to the field service technicians.
Key Responsibilities:
Responsible for direct coordination and management of daily schedules and planning of field service technicians, performing services of Inspection, Maintenance, Testing and Repair of Fire and Life Safety Systems.
Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work.
Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals.
Alert management of potential problems resulting from customer or field complaints and work to resolve.
Review all completed jobs and verifying inventory of service techs and cost materials to jobs appropriately during the job closure process.
Maintain and process inspection documentation as required during the job completion process.
Assist Service Manager in tracking and addressing all jobs that are reopened due to missing information.
Inform Service Managers of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations
Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management.
Communicate to the sales teams when a quote is needed that was identified during a service call. (Such opportunities will primarily be recognized during the job closure process.)
Serve as the point of contact for all 3rd party portals (IROL, etc.)
Send inspection reports to AHJ's and completion of repair notices to 3rd party portals
Ensure work order extensions are requested in customer portals as required.
Provides optimal route planning when scheduling to ensure efficiency, reduce travel time, cost, and distance
Identify customers where we are not currently performing on all service lines and communicating with sales team the opportunities for additional service line sales.
Complete special projects as required.
Assist with research and updating quotes for existing house customers.
Develop positive and ongoing relationships with customers and team members.
Other duties as required.
Qualifications
What We Are Looking For:
High School Diploma/GED is required.
2+ years' experience in business-to-business customer service experience is required.
Prior service department experience is preferred, ideally in life and safety, and/or security and communications industry.
Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
Confident personality to properly negotiate with outside organization contacts, such as vendors and customers.
Excellent oral and written communication skills. Proficient computer skills, including MS Office Programs and track record of learning and mastering new programs.
Strong record-keeping, analytical skills, time management, and job prioritization skills.
Remarkable organizational skills and attention to detail.
Demonstrated understanding of workflow processes, service operation metrics and customer follow-up.
Prior experience with Service Trade or similar program.
Working knowledge of JD Edwards E1 or other ERP system
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
Service Coordinator
Freeport, FL jobs
Job Details Hiller Freeport - Freeport, FLDescription
The Hiller Companies, LLC has an immediate opening for Service Coordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The Service Coordinator is a critical support role to the Service Manager and Service Technicians, to ensure strong planning and coordination for all service inspection and repair activity. The Service Coordinator is the liaison between customers and other Hiller team members to coordinate schedules, materials, and ensure the proper documentation of work is performed. This position is responsible for dispatching personnel to the customer's job site, communicating with clients, and providing guidance to the field service technicians.
Key Responsibilities:
Responsible for direct coordination and management of daily schedules and planning of field service technicians, performing services of Inspection, Maintenance, Testing and Repair of Fire and Life Safety Systems.
Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work.
Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals.
Alert management of potential problems resulting from customer or field complaints and work to resolve.
Review all completed jobs and verifying inventory of service techs and cost materials to jobs appropriately during the job closure process.
Maintain and process inspection documentation as required during the job completion process.
Assist Service Manager in tracking and addressing all jobs that are reopened due to missing information.
Inform Service Managers of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations
Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management.
Communicate to the sales teams when a quote is needed that was identified during a service call. (Such opportunities will primarily be recognized during the job closure process.)
Serve as the point of contact for all 3rd party portals (IROL, etc.)
Send inspection reports to AHJ's and completion of repair notices to 3rd party portals
Ensure work order extensions are requested in customer portals as required.
Provides optimal route planning when scheduling to ensure efficiency, reduce travel time, cost, and distance
Identify customers where we are not currently performing on all service lines and communicating with sales team the opportunities for additional service line sales.
Complete special projects as required.
Assist with research and updating quotes for existing house customers.
Develop positive and ongoing relationships with customers and team members.
Other duties as required.
Qualifications
What We Are Looking For:
High School Diploma/GED is required.
2+ years' experience in business-to-business customer service experience is required.
Valid driver's license, required
Prior service department experience is preferred, ideally in life and safety, and/or security and communications industry.
Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
Confident personality to properly negotiate with outside organization contacts, such as vendors and customers.
Excellent oral and written communication skills. Proficient computer skills, including MS Office Programs and track record of learning and mastering new programs.
Strong record-keeping, analytical skills, time management, and job prioritization skills.
Remarkable organizational skills and attention to detail.
Demonstrated understanding of workflow processes, service operation metrics and customer follow-up.
Prior experience with Service Trade or similar program.
Working knowledge of JD Edwards E1 or other ERP system
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
Fire Alarm Service Coordinator (56129)
Birmingham, AL jobs
The Hiller Companies, LLC has an immediate opening for Service Coordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The Service Coordinator is a critical support role to the Service Manager and Service Technicians, to ensure strong planning and coordination for all service inspection and repair activity. The Service Coordinator is the liaison between customers and other Hiller team members to coordinate schedules, materials, and ensure the proper documentation of work is performed. This position is responsible for dispatching personnel to the customer's job site, communicating with clients, and providing guidance to the field service technicians.
Key Responsibilities:
* Responsible for direct coordination and management of daily schedules and planning of field service technicians, performing services of Inspection, Maintenance, Testing and Repair of Fire and Life Safety Systems.
* Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work.
* Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals.
* Alert management of potential problems resulting from customer or field complaints and work to resolve.
* Review all completed jobs and verifying inventory of service techs and cost materials to jobs appropriately during the job closure process.
* Maintain and process inspection documentation as required during the job completion process.
* Assist Service Manager in tracking and addressing all jobs that are reopened due to missing information.
* Inform Service Managers of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations
* Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management.
* Communicate to the sales teams when a quote is needed that was identified during a service call. (Such opportunities will primarily be recognized during the job closure process.)
* Serve as the point of contact for all 3rd party portals (IROL, etc.)
* Send inspection reports to AHJ's and completion of repair notices to 3rd party portals
* Ensure work order extensions are requested in customer portals as required.
* Provides optimal route planning when scheduling to ensure efficiency, reduce travel time, cost, and distance
* Identify customers where we are not currently performing on all service lines and communicating with sales team the opportunities for additional service line sales.
* Complete special projects as required.
* Assist with research and updating quotes for existing house customers.
* Develop positive and ongoing relationships with customers and team members.
* Other duties as required.
Qualifications
What We Are Looking For:
* High School Diploma/GED is required.
* 2+ years' experience in business-to-business customer service experience is required.
* Valid driver's license, required
* Prior service department experience is preferred, ideally in life and safety, and/or security and communications industry.
* Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
* Confident personality to properly negotiate with outside organization contacts, such as vendors and customers.
* Excellent oral and written communication skills. Proficient computer skills, including MS Office Programs and track record of learning and mastering new programs.
* Strong record-keeping, analytical skills, time management, and job prioritization skills.
* Remarkable organizational skills and attention to detail.
* Demonstrated understanding of workflow processes, service operation metrics and customer follow-up.
* Prior experience with Service Trade or similar program.
* Working knowledge of JD Edwards E1 or other ERP system
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
* Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
* Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
* Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
* Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
Fire Alarm Service Coordinator
Birmingham, AL jobs
Job Details Hiller Birmingham - Birmingham, ALDescription
The Hiller Companies, LLC has an immediate opening for Service Coordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The Service Coordinator is a critical support role to the Service Manager and Service Technicians, to ensure strong planning and coordination for all service inspection and repair activity. The Service Coordinator is the liaison between customers and other Hiller team members to coordinate schedules, materials, and ensure the proper documentation of work is performed. This position is responsible for dispatching personnel to the customer's job site, communicating with clients, and providing guidance to the field service technicians.
Key Responsibilities:
Responsible for direct coordination and management of daily schedules and planning of field service technicians, performing services of Inspection, Maintenance, Testing and Repair of Fire and Life Safety Systems.
Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work.
Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals.
Alert management of potential problems resulting from customer or field complaints and work to resolve.
Review all completed jobs and verifying inventory of service techs and cost materials to jobs appropriately during the job closure process.
Maintain and process inspection documentation as required during the job completion process.
Assist Service Manager in tracking and addressing all jobs that are reopened due to missing information.
Inform Service Managers of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations
Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management.
Communicate to the sales teams when a quote is needed that was identified during a service call. (Such opportunities will primarily be recognized during the job closure process.)
Serve as the point of contact for all 3rd party portals (IROL, etc.)
Send inspection reports to AHJ's and completion of repair notices to 3rd party portals
Ensure work order extensions are requested in customer portals as required.
Provides optimal route planning when scheduling to ensure efficiency, reduce travel time, cost, and distance
Identify customers where we are not currently performing on all service lines and communicating with sales team the opportunities for additional service line sales.
Complete special projects as required.
Assist with research and updating quotes for existing house customers.
Develop positive and ongoing relationships with customers and team members.
Other duties as required.
Qualifications
What We Are Looking For:
High School Diploma/GED is required.
2+ years' experience in business-to-business customer service experience is required.
Valid driver's license, required
Prior service department experience is preferred, ideally in life and safety, and/or security and communications industry.
Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
Confident personality to properly negotiate with outside organization contacts, such as vendors and customers.
Excellent oral and written communication skills. Proficient computer skills, including MS Office Programs and track record of learning and mastering new programs.
Strong record-keeping, analytical skills, time management, and job prioritization skills.
Remarkable organizational skills and attention to detail.
Demonstrated understanding of workflow processes, service operation metrics and customer follow-up.
Prior experience with Service Trade or similar program.
Working knowledge of JD Edwards E1 or other ERP system
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
Highway Incident Management Coordinator
Covington, TN jobs
DCSAM is a family owned and operated business with treating all employees like family at the core of our values. Our employees provide innovative, safe, and high-quality infrastructure/maintenance contracting services to State DOTs, railroads, and other commercial/residential customers across the entire United States. Employees receive generous compensation packages, employee engagement events & career development programs, just to name a few of the perks of being part of the DCSAM family!
To provide quality service, we need top-of-the-line employees. That is why we offer great compensation, awesome benefits, and a work environment worth bragging about!
Job Description
THIS POSITION IS CONTINGENT UPON AWARD OF CONTRACT.
DCS is seeking a highly driven and educated Incident Management Coordinator who is responsible for ensuring that all health and safety requirements are always met and is available to manage incidents/accidents as the Department's representative. The Incident Management Coordinator shall be exclusive to this position and this Contract.
Job Responsibilities:
Provide effective verbal and written communication to include providing detailed safety and health related reports and detailed incident and accident reports.
Be present at all accident/Incident scenes that are at a Level three (3) event or higher.
Qualifications
Qualifications:
Must have a valid driver's license with at least 3 years of clean driving experience.
High School Diploma or equivalent.
Must have a minimum of two (2) years of experience as an Incident Management Coordinator or a similar position demonstrating leadership and management.
These highlighted items may be able to be completed after hire:
The Incident Management Coordinator will be require to complete the following courses within one (1) month of assuming this role: Intermediate Work Zone Traffic Control, National Incident Management System (NIMS) 100's, 200's, 300's, 400's, 700, 800's, TDOT Incident Commander Training (Equal to NIMs 100), and SHRPS II Training.
Additional Information
Benefit Highlights:
Challenging and rewarding work environment
Competitive Compensation
Excellent Medical, Dental, Vision and Prescription Drug Plan
401(K)
Generous Paid Time Off
Career Development
Pay rate: D.O.E.
Come be a part of the DeAngelo family, today!
DCSAM is an equal opportunity employer and complies with all hiring and employment regulations. In the event an ADA accommodation is needed, DCSAM is happy to help all employees achieve gainful employment in an atmosphere where they are appreciated and respected. DCSAM offers subcontracting services to government agencies as such, candidates may be subject to pre-employment screenings such as criminal background checks, pre-employment, post-accident & reasonable impairment drug screenings, motor vehicle record checks, etc. as such, DCSAM complies with all federal and state regulatory guidelines including the FCRA.
Community Outreach & Marketing Specialist - Home Health Care
Las Vegas, NV jobs
Full-time, Part-time, Contract, Temporary Description Position Overview:
The Outreach & Marketing Specialist will focus on identifying underserved communities and engaging with social workers, senior facilities, community centers, housing programs, case managers, and faith-based organizations to spread awareness of Med-Care Providers' primary care house call services.
This role does not involve patient solicitation or paid referrals, but instead emphasizes educational outreach and compliant engagement, helping individuals and their families understand their healthcare options and how to access quality in-home care.
Develop and implement compliant outreach strategies to raise awareness of Med-Care Providers' in-home primary care services
Build relationships with community leaders, housing advocates, social workers, discharge planners, and non-profit organizations
Coordinate and attend community events, senior fairs, and informational seminars focused on senior health and disability awareness
Create and distribute educational materials (flyers, brochures, etc.) in line with CMS and HIPAA regulations
Identify patients in need by listening to community concerns and connecting them to our intake and care coordination teams
Track engagement efforts and help analyze outreach performance to improve patient access initiatives
Requirements Ideal Candidate Will Have:
At least 2 years of experience in healthcare, community outreach, or public health marketing
Understanding of Medicare, Medicaid, and primary care services for homebound patients
Knowledge of CMS marketing rules and HIPAA-compliant engagement practices
Compassion for vulnerable populations and a drive to help others access care
Bilingual English/Spanish preferred
Reliable transportation and willingness to work in the field
Community Outreach & Marketing Specialist - Home Health Care
North Las Vegas, NV jobs
The Outreach & Marketing Specialist will focus on identifying underserved communities and engaging with social workers, senior facilities, community centers, housing programs, case managers, and faith-based organizations to spread awareness of Med-Care Providers' primary care house call services.
This role does not involve patient solicitation or paid referrals, but instead emphasizes educational outreach and compliant engagement, helping individuals and their families understand their healthcare options and how to access quality in-home care.
Develop and implement compliant outreach strategies to raise awareness of Med-Care Providers' in-home primary care services
Build relationships with community leaders, housing advocates, social workers, discharge planners, and non-profit organizations
Coordinate and attend community events, senior fairs, and informational seminars focused on senior health and disability awareness
Create and distribute educational materials (flyers, brochures, etc.) in line with CMS and HIPAA regulations
Identify patients in need by listening to community concerns and connecting them to our intake and care coordination teams
Track engagement efforts and help analyze outreach performance to improve patient access initiatives
Requirements:Ideal Candidate Will Have:
At least 2 years of experience in healthcare, community outreach, or public health marketing
Understanding of Medicare, Medicaid, and primary care services for homebound patients
Knowledge of CMS marketing rules and HIPAA-compliant engagement practices
Compassion for vulnerable populations and a drive to help others access care
Bilingual English/Spanish preferred
Reliable transportation and willingness to work in the field