Operations Department About The Role We are looking for a Field Coordinator to join our Operations team on our project in Ft. Wayne, IN. This is a full-time, in-person position. The Field Coordinator plays a key role in supervising on-site trade work and ensuring safety, quality, and schedule compliance for successful project delivery.
Key Responsibilities
Supervise on-site trade work with a focus on safety, quality, and adherence to project schedule requirements.
Coordinate material delivery and installation activities to maintain workflow efficiency.
Facilitate communication and coordination between trades to resolve conflicts and maintain progress.
Monitor workforce production and provide guidance to ensure compliance with Holder standards.
Collaborate with project management teams to address issues and support overall project success.
Promote Holder's zero-accident safety culture and enforce compliance with OSHA and company safety policies.
Qualifications
Required:
Bachelor's degree in Construction Management, Engineering, or a related field OR 1-3 years of equivalent work experience.
Strong communication and problem-solving skills with the ability to work in a collaborative environment.
Proficiency in Microsoft Office applications (Word, Excel, Outlook).
Willingness to relocate and work on-site as needed.
Preferred
Experience in commercial construction field supervision.
Familiarity with scheduling tools and QA/QC processes.
Additional Information
Holder Construction offers excellent development and advancement opportunities along with a competitive compensation and benefits package, including company-paid health/life/disability insurance, dental, flexible spending accounts, vacation, and 401(k) plan. For more information, visit **********************************
Holder Construction does not sponsor individuals for immigration benefits or immigration status.
EEO-AAP
Substance abuse testing is a condition of employment.
$55k-68k yearly est. 1d ago
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Service Coordinator
Hitachi Global Air Power 4.0
Farmington, NM jobs
Job title:
ServiceCoordinator
Reports to:
Service Operations Manager
This position is responsible for all incoming phone calls and emails from end users, technicians and other company personnel relating to requests for service. Key functions will include reviewing, reconciling, processing, and closing out field service and shop operations jobs / projects. Further, will support scheduling projects and service technician assignments. Goal is to facilitate the closing jobs through collection of required information from service technicians or elsewhere, to ensure invoicing is completed in an expeditious and timely manner.
Duties and responsibilities:
Responsible for answering incoming calls to the service department.
Handle internal and external customer inquiries as they pertain to specific work orders, jobs, projects
Prepare service quotes based on internal and external customer needs
Scheduling Service Technicians for service jobs and projects with a goal to achieve 85% billable rate or higher.
Scheduling service visits to ensure we meet our PM Agreement commitments.
Coordination of the calls with the customers verbally and through email on a continuous basis to ensure we are meeting the customer's expectations, and they remain informed as projects and service jobs progress
Responsible for closing field service and shop jobs / projects:
Capturing ALL required information (service labor hours, parts consumed, costing) for each service / shop job
Reconciling work orders against actual costs
Submitting completed work orders to accounting for processing of invoices
Assist scheduling field and shop technicians to specific jobs or projects
Input work order data into ERP system
Track assigned projects - ensure completed timecards, work orders are submitted from technicians in a timely manner
Work with Parts Coordinators to determine costing and availability of outsourced parts in order to quote and schedule work
All other duties as required to support superior customer satisfaction
This is a dynamic position as responsibilities may be added or removed as necessary
Communication with all departments within the HAC will occur on a regular basis. The depts include Parts, sales and will be expected to assist in covering for other team members when the need arises
Education:
High School Diploma or equivalent (Related industry experience may be considered in lieu of education requirements)
Associate degree a plus
Professional experience:
Minimum of 3 years' experience with administration functions
Proficiency in Microsoft products
Key behaviors:
Process driven - assertive
Self-starting
Analytical thinking
Demonstrated ability to solve problems with customer satisfaction as a focus
Excellent communication skills both verbal and written
Ability to multitask - manage multiple projects
Goal-oriented
Customer-focused
Drive to succeed
Team player
Field Service Experience on Sullair products a plus
Familiar with SAP ERP & Salesforce CRM a plus
Direct reports:
N/A
The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
$29k-38k yearly est. 2d ago
Permit Coordinator
Intren, LLC 4.5
Union, IL jobs
Job Title: Permit Coordinator
Reports To: Assistant Permit Manager, Permit Manager, or Senior Project Manager
FLSA Status: Non-Exempt
The primary responsibility for this position is to support project planning, construction, and close-out activities as required by project or contract specifications. This position may also assist with the development of project plans and schedules to execute scope safely, efficiently, and cost effectively. May also help monitor project performance (cost, schedule, scope changes, safety, and quality).
ESSENTIAL FUNCTIONS:
Set-up project folders/work packets.
Maintain project files throughout the course of the project (from planning through close-out).
Review job for necessary permit submittals (Wetlands, Floodplain, Highway, Rail, etc).
Prepare permit package submittals (plans, letters, applications).
Prepare work packages for the field crews.
May coordinate with A/R to ensure proper billing & payment.
Assist with permit follow up and tracking activities.
Scan and upload permit and work packages to Intren ICE.
Review work package documents against Cable Group to ensure all necessary documents are included in the work package.
Perform transformer review for each job in order to generate the potential customer contact outreach list that will be used to send out customer notification cards.
Attend customer scheduling / job coordination conference calls as required.
Assist in quality control - conformance with contract documents (plans and specs).
Assist in the submittal of real estate and railroad request through ComEd SharePoint.
Other duties as assigned by Assistant or Permit Manager or Senior Project Manager.
DESIRED MINIMUM QUALIFICATIONS:
Requires effective oral and written communication skills, excellent interpersonal skills, and strong computer literacy. Good problem-solving skills and the ability to multi-task are essential. Must be a self-starter and have the ability to organize and prioritize work.
Associate's degree preferred or equivalent experience.
Knowledge of advanced functions of Word, Excel, Outlook, MS Project, Power Point, and Internet Explorer.
Must be able to comprehend and communicate information that is technical in nature.
Intren is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$43k-64k yearly est. 3d ago
MEP Preconstruction Coordinator
Holder Construction 4.7
Atlanta, GA jobs
Holder Construction is an ENR Top 25 industry leader with operations throughout the United States. We are currently seeking highly motivated construction professionals to join our company in
MEP Preconstruction
. Holder's MEP Preconstruction department is currently located in our Atlanta office.
Primary Responsibilities
Work with project teams to lead and manage MEP preconstruction activities, including estimating, design management, and subcontractor/vendor procurement.
Communication with electrical/mechanical equipment vendors, electrical/mechanical design engineers, clients, and subcontractors. Internal communication responsibility amongst the different departments and project stakeholders.
Prepare comparative analysis to previous (internal and external) estimates and develop a clear and concise explanation of the variances for each of the project stakeholders.
Lead and coordinate teams of preconstruction Engineers to develop a complete scope of work centered around MEP systems to help teams avoid typical “gotcha's” as well as guide teams through atypical situations.
Prepare detailed MEP analyses of subcontractor and vendor bid proposals along with recommendations for award. Include a comprehensive analysis of all project risks and challenges against the client's project schedule and budget.
Train and develop preconstruction engineers for complete technical and non-technical development in the world of MEP systems
Lead responses to RFPs which enhance Holder's reputation and consideration by clients for current and future opportunities.
Represent Holder at all design/coordination meetings, industry events, as well as maintaining positive relationships with subcontractors, vendors, and our clients/owners.
Ownership for creating, updating, and presenting project deliverables and tools to our clients.
Support meetings with the owner, architect, and engineer for all aspects of the preconstruction phase of the project.
Requirements For This Position Include
Bachelor's degree in Mechanical or Electrical Engineering, or Construction Management or have MEP subcontractor preconstruction experience.
The ideal candidate will have 7+ years of preconstruction experience specific to mechanical, electrical, plumbing, and/or building automation systems/power monitoring systems.
Ability to read and understand electrical, HVAC, plumbing, architectural, and civil plans and specifications.
Familiar with standard concepts, practices, and procedures of MEP Systems and equipment.
Experience leading a team of MEP Project Engineers / Estimators.
Outstanding communication and time management skills.
Ability to work in a collaborative environment including:
Accepts and adapts to change in a professionally appropriate and thoughtful manner
Effectively communicates and listens
Looks to continually improve and grow
Organizes and uses meeting time effectively
Lead by example via a work ethic and effort above standard in the industry
Presents ideas in a manner that is clear, concise, and easy to understand
Able to handle confrontation in a professional and constructive manner
Proven ability to develop the team around them, including:
Enables others to act
Emphasizes the importance of people's contributions
Engages others and encourages high performance
Engages in radical candor that develops others while being professional and respectful
Willing to accept constructive criticism from others to improve themselves
$48k-62k yearly est. 1d ago
VDC Coordinator
B.L. Harbert International 4.8
Birmingham, AL jobs
Reports to:
VDC Manager and/or Construction Technology Manager
Education:
4 year degree in a relevant curriculum from an accredited college or university
Or Technical School Equivalent with relevant VDC/BIM Experience
* Experience:
* Preferred 2-5 years construction related experience.
Technical Requirements of positon:
Software
Proficiency in Autodesk Revit, Navisworks, and Auto-Cad
Proficiency in BlueBeam
Proficiency in Microsoft Word & Microsoft Excel
Proficiency in GoToMeeting virtual meetings
Working knowledge of Sketch-up and other design and modeling software platforms
Working knowledge of Primavera P6 (or similar scheduling software/application)
General
Working knowledge of building components and trade sequencing
Working knowledge of plan and specification reading
Basic understanding of sub/vendor scopes of work
Essential Function of the position
Developing, implementing and maintaining the VDC protocol for each assigned project.
Detailing the BIM Execution Plan for each assigned project with input from project team.
Developing a schedule for completing all VDC efforts that supports the Overall Project Schedule for each assigned project.
Identifying priority areas requiring maximum coordination efforts.
Leading and coordinating a BIM kickoff meeting for all stakeholders at the start of each assigned project.
Leading and coordinating weekly project coordination meetings with all relevant team members.
Identifying, documenting, and communicating project clashes using clash detection software.
Leading conflict resolution and communicating resulting actions.
Recording and distributing meeting minutes and action items from coordination meetings.
Developing RFI's and submitting to the project team.
Facilitating sign off of coordinated areas and correlating submittals.
Maintaining and distributing an up to date master model for accurate project reference.
Ensuring that all stakeholders are on board with the project goals and understand the BIM process and their role within it.
Establishing robust quality control procedures to ensure that all models and datasets are accurate and that the level of information is fit for purpose.
Recording and monitoring the shared data and relationships between models, for example grids, floor levels and shared project coordinates.
Coordinating the project teams and liaising with the design team and client to ensure success.
Facilitating subcontractor and design consultant communication in and out of meetings as required.
Ability to work on multiple projects at the same time under the direction of multiple supervisors.
Relationship Management
Establish and maintain relationship with design team and Owner counterpart
Establish and maintain relationship with project subcontractors
Ensures positive exposure to community
Supports company community service projects
Corporate Culture/Evolution
Embraces BLHI Corporate Values
Demonstrates adherence to BLHI Corporate Values in daily management
Interacts with professionalism and pro-activism
Continually seeks feedback and personal development for advancement
Seeks to learn about the history of BLHI
Seeks to understand and further the overall objectives of BLH
Mental Effort
Considerable mental effort and comprehension, sustained concentration with frequent interruptions
Physical Effort
Requires moderate, varied physical effort and dexterity including: sitting stationary, moving around an
office and jobsite, seeing, and communicating effectively.
Travel to jobsites will be required with varying frequency depending upon the demands of each project.
Working Conditions
Varied - Small private office, cubical or shared office with public contact/fellow employees. Location may be on jobsite, in corporate or regional office, or from an approved home office.
* Nothing in this job description restricts management's right to assign or reassign duties and
responsibilities to this job at any time.
* This description reflects management's assignment of essential functions. It does not prohibit or
restrict the tasks that may be assigned, and is subject to change at any time.
$36k-48k yearly est. 6d ago
Service Coordinator (56945)
The Hiller Companies 4.3
San Diego, CA jobs
The Hiller Companies, LLC has an immediate opening for ServiceCoordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The ServiceCoordinator is a critical support role to the Service Manager and Service Technicians, to ensure strong planning and coordination for all service inspection and repair activity. The ServiceCoordinator is the liaison between customers and other Hiller team members to coordinate schedules, materials, and ensure the proper documentation of work is performed. This position is responsible for dispatching personnel to the customer's job site, communicating with clients, and providing guidance to the field service technicians.
Pay Range: $24.00/hour - $36.00/hour
Key Responsibilities:
Responsible for direct coordination and management of daily schedules and planning of field service technicians, performing services of Inspection, Maintenance, Testing and Repair of Fire and Life Safety Systems.
Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work.
Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals.
Alert management of potential problems resulting from customer or field complaints and work to resolve.
Review all completed jobs and verifying inventory of service techs and cost materials to jobs appropriately during the job closure process.
Maintain and process inspection documentation as required during the job completion process.
Assist Service Manager in tracking and addressing all jobs that are reopened due to missing information.
Inform Service Managers of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations
Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management.
Communicate to the sales teams when a quote is needed that was identified during a service call. (Such opportunities will primarily be recognized during the job closure process.)
Serve as the point of contact for all 3rd party portals (IROL, etc.)
Send inspection reports to AHJ's and completion of repair notices to 3rd party portals
Ensure work order extensions are requested in customer portals as required.
Provides optimal route planning when scheduling to ensure efficiency, reduce travel time, cost, and distance
Identify customers where we are not currently performing on all service lines and communicating with sales team the opportunities for additional service line sales.
Complete special projects as required.
Assist with research and updating quotes for existing house customers.
Develop positive and ongoing relationships with customers and team members.
Other duties as required.
Qualifications
What We Are Looking For:
High School Diploma/GED is required.
2+ years' experience in business-to-business customer service experience is required.
Prior service department experience is preferred, ideally in life and safety, and/or security and communications industry.
Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
Confident personality to properly negotiate with outside organization contacts, such as vendors and customers.
Excellent oral and written communication skills. Proficient computer skills, including MS Office Programs and track record of learning and mastering new programs.
Strong record-keeping, analytical skills, time management, and job prioritization skills.
Remarkable organizational skills and attention to detail.
Demonstrated understanding of workflow processes, service operation metrics and customer follow-up.
Prior experience with Service Trade or similar program.
Working knowledge of JD Edwards E1 or other ERP system
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
$24-36 hourly 9d ago
Service Coordinator (56945)
The Hiller Companies, LLC 4.3
San Diego, CA jobs
The Hiller Companies, LLC has an immediate opening for ServiceCoordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The ServiceCoordinator is a critical support role to the Service Manager and Service Technicians, to ensure strong planning and coordination for all service inspection and repair activity. The ServiceCoordinator is the liaison between customers and other Hiller team members to coordinate schedules, materials, and ensure the proper documentation of work is performed. This position is responsible for dispatching personnel to the customer's job site, communicating with clients, and providing guidance to the field service technicians.
Pay Range: $24.00/hour - $36.00/hour
Key Responsibilities:
* Responsible for direct coordination and management of daily schedules and planning of field service technicians, performing services of Inspection, Maintenance, Testing and Repair of Fire and Life Safety Systems.
* Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work.
* Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals.
* Alert management of potential problems resulting from customer or field complaints and work to resolve.
* Review all completed jobs and verifying inventory of service techs and cost materials to jobs appropriately during the job closure process.
* Maintain and process inspection documentation as required during the job completion process.
* Assist Service Manager in tracking and addressing all jobs that are reopened due to missing information.
* Inform Service Managers of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations
* Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management.
* Communicate to the sales teams when a quote is needed that was identified during a service call. (Such opportunities will primarily be recognized during the job closure process.)
* Serve as the point of contact for all 3rd party portals (IROL, etc.)
* Send inspection reports to AHJ's and completion of repair notices to 3rd party portals
* Ensure work order extensions are requested in customer portals as required.
* Provides optimal route planning when scheduling to ensure efficiency, reduce travel time, cost, and distance
* Identify customers where we are not currently performing on all service lines and communicating with sales team the opportunities for additional service line sales.
* Complete special projects as required.
* Assist with research and updating quotes for existing house customers.
* Develop positive and ongoing relationships with customers and team members.
* Other duties as required.
$24-36 hourly 11d ago
Installation & Services Coordinator
Style Crest Enterprises Inc. 4.4
Odessa, TX jobs
Style Crest has a 50+-year tradition of growth and innovation in the building products industry. The organization has a commitment to the manufactured housing industry and the residential exterior cladding market with an extensive product offering and a dedicated service platform that customers count on to support the success of their businesses. We are looking for an experienced Bilingual Installation ServicesCoordinator . Ths role oversees and manages all functions and day to day activities of the installed services operation for a particular location(s) which includes workforce expectations and productivity, onsite and truck inventory management, safety and quality of our installation services, commitment to customer service while ensuring customer satisfaction. Responsible for achieving the company's goals and objectives for the installed services program throughout the location's assigned region.
KEY AREAS OF RESPONSIBILITY:
Oversees the coordination of the timely and accurate processing of installation work, service work, order entry, and billing functions. Schedules, assigns, and adjusts the team's work based on the increasing workload and call volume during the peak season to ensure customer satisfaction.
Recommends improvements to existing processes or tools as issues arise or learnings are identified to ensure the team runs efficiently, productively, and effectively.
Leads a team of associates by setting expectations, providing workflow direction, improving performance and productivity, resolving conflicts and issues, communicating goals and objectives, and ensuring a safe work environment.
Ensures understanding of and compliance with the installed services policies and procedures, government codes and regulations, safety and housekeeping established by the company. Ensures technicians are completing paperwork correctly and thoroughly before submitting them to billing. Pulls permits and other local licensing requirements.
Assist the inventory control process for all products and materials both in the facility and the installation vehicles. Assists with cycle counts and physical inventory. Ensures all discrepancies are resolved and communicated.
Communicates with management an overview of the installation and service operations including major issues, recommendations for improvement, performance efficiencies, capital expenditures and potential opportunities. A
Makes recommendations to improve efficiency, cost effectiveness, and/or customer satisfaction with regards to our installation and service capabilities, staffing, overall customer service, and our sub-contractor services and rates.
Understands the job order process and how to use the reports and tools available to assist in managing the business.
Calls retailer, dealer and/or homeowner to confirm order and validate information. Records notes of these conversations in CRM so helpful information can be seen by others involved in the process.
Assigns installer (in-house or sub-contractor) and determines the kit to be used.
Coordinates via phone and email with outside sub-contractor to schedule the job.
Follows up with sub-contractor on status of work.
Listens to customer requests or complaints received by telephone or by email. Ensures the appropriate level of attention is instituted to resolve these issues or to fulfill the customer requests. Works with Territory and General Managers to resolve customer issues.
Ensures all the necessary paperwork is completed correctly.
Develops and maintains positive relationships with internal and external customers.
Works collaboratively with other departments and sales to resolve problems and achieve the company's growth goals.
Maintains master files of products, pricing, workflow, training, and procedural information for the team's operating procedures.
Provides additional functional support as a member of the team in times of absence, vacation, or business surge.
All other duties as assigned
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
Must have satisfactory MVR.
Bilungual in Spanish.
Must be proficient using Word, Excel, and Outlook.
Must have experience in inventory management.
Must have proven leadership skills.
Strong communication (verbal and written), organization, interpersonal and team building skills are required.
Must be analytical and a strategic thinker.
Demonstrates positive customer service attitude and behavior.
Ability to be a team player committed to the success of the business.
Demonstrated abilities problem solving, decision making, and conflict resolution.
Committed to the strategic and operational direction of the business.
Demonstrated ability to be fully responsible and accountable for the success of the installation business.
Flexible, adaptive, and able to manage through uncertainty and change.
Demonstrated ability to lead in a way that produces quality results.
Ability to travel in the field as needed which may require overnight stays.
To learn more about our company please visit us at: ******************************
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$49k-65k yearly est. Auto-Apply 21d ago
Installation & Services Coordinator
Style Crest, Inc. 4.4
Odessa, TX jobs
Style Crest has a 50+-year tradition of growth and innovation in the building products industry. The organization has a commitment to the manufactured housing industry and the residential exterior cladding market with an extensive product offering and a dedicated service platform that customers count on to support the success of their businesses. We are looking for an experienced Bilingual Installation ServicesCoordinator. Ths role oversees and manages all functions and day to day activities of the installed services operation for a particular location(s) which includes workforce expectations and productivity, onsite and truck inventory management, safety and quality of our installation services, commitment to customer service while ensuring customer satisfaction. Responsible for achieving the company's goals and objectives for the installed services program throughout the location's assigned region.
KEY AREAS OF RESPONSIBILITY:
* Oversees the coordination of the timely and accurate processing of installation work, service work, order entry, and billing functions. Schedules, assigns, and adjusts the team's work based on the increasing workload and call volume during the peak season to ensure customer satisfaction.
* Recommends improvements to existing processes or tools as issues arise or learnings are identified to ensure the team runs efficiently, productively, and effectively.
* Leads a team of associates by setting expectations, providing workflow direction, improving performance and productivity, resolving conflicts and issues, communicating goals and objectives, and ensuring a safe work environment.
* Ensures understanding of and compliance with the installed services policies and procedures, government codes and regulations, safety and housekeeping established by the company. Ensures technicians are completing paperwork correctly and thoroughly before submitting them to billing. Pulls permits and other local licensing requirements.
* Assist the inventory control process for all products and materials both in the facility and the installation vehicles. Assists with cycle counts and physical inventory. Ensures all discrepancies are resolved and communicated.
* Communicates with management an overview of the installation and service operations including major issues, recommendations for improvement, performance efficiencies, capital expenditures and potential opportunities. A
* Makes recommendations to improve efficiency, cost effectiveness, and/or customer satisfaction with regards to our installation and service capabilities, staffing, overall customer service, and our sub-contractor services and rates.
* Understands the job order process and how to use the reports and tools available to assist in managing the business.
* Calls retailer, dealer and/or homeowner to confirm order and validate information. Records notes of these conversations in CRM so helpful information can be seen by others involved in the process.
* Assigns installer (in-house or sub-contractor) and determines the kit to be used.
* Coordinates via phone and email with outside sub-contractor to schedule the job.
* Follows up with sub-contractor on status of work.
* Listens to customer requests or complaints received by telephone or by email. Ensures the appropriate level of attention is instituted to resolve these issues or to fulfill the customer requests. Works with Territory and General Managers to resolve customer issues.
* Ensures all the necessary paperwork is completed correctly.
* Develops and maintains positive relationships with internal and external customers.
* Works collaboratively with other departments and sales to resolve problems and achieve the company's growth goals.
* Maintains master files of products, pricing, workflow, training, and procedural information for the team's operating procedures.
* Provides additional functional support as a member of the team in times of absence, vacation, or business surge.
* All other duties as assigned
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
* Must have satisfactory MVR.
* Bilungual in Spanish.
* Must be proficient using Word, Excel, and Outlook.
* Must have experience in inventory management.
* Must have proven leadership skills.
* Strong communication (verbal and written), organization, interpersonal and team building skills are required.
* Must be analytical and a strategic thinker.
* Demonstrates positive customer service attitude and behavior.
* Ability to be a team player committed to the success of the business.
* Demonstrated abilities problem solving, decision making, and conflict resolution.
* Committed to the strategic and operational direction of the business.
* Demonstrated ability to be fully responsible and accountable for the success of the installation business.
* Flexible, adaptive, and able to manage through uncertainty and change.
* Demonstrated ability to lead in a way that produces quality results.
* Ability to travel in the field as needed which may require overnight stays.
To learn more about our company please visit us at: ******************************
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$49k-65k yearly est. 19d ago
Facility Services Coordinator
Firstservice Corporation 3.9
Philadelphia, PA jobs
The Facility ServicesCoordinator at Kennedy House Co-ops will be responsible for assisting the Operations Manager and Resident ServicesCoordinator in the administration of the day-to-day operations of the custodial services for the community association.
Schedule: 10AM-6PM Mon-Fri, with rotation of 1 Sat and 1 Sun in each calendar month
Your Responsiblities:
* Be knowledgeable of all association governing documents, rules and regulations and general legal requirements of a community association
* Provide excellent customer service and maintain open lines of communication with fellow associates and homeowners
* Follow all policies and procedures of the association
* Recommend initial task/frequency structure for all housekeeping staff assignments
* Recommend adjustment to work assignments to ensure efficient allocation of staff resources
* Inspect all amenity spaces, as well as select portions of common areas on a daily basis, review housekeeping staff's daily reports and make ad-hoc adjustments to address immediate deficiencies and other issues as they arise
* Determine the appropriate frequency for periodic cleaning tasks (weekly, monthly, quarterly and annually). Monitor efficacy of periodic cleaning program and make adjustments as needed.
* Monitor housekeeping-related work requests, generate work orders and provide day-to-day direction to housekeeping staff as needed
* Generate maintenance work orders to address conditions observed during the course of daily inspections
* Track key metrics of housekeeping operations and provide monthly report for inclusion in board package
* Assist management staff with establishment and adjustment of housekeeping training and work rules
Skills & Qualifications:
* High school diploma or equivalency required - Bachelor's Degree preferred
* Minimum of 2 years of experience in building maintenance and leadership
* Strong written and verbal communication skills
* Strong time management skills
* Excellent word processing, mathematics, and computer skills required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
* Knowledge of methods, materials and equipment regularly used in custodial, maintenance and repair work
* Strong organizational skills
* Strong written and verbal communication skills
* Excellent word processing, mathematic, and computer skills required.
Physical requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
* Must be able to sit and stand for extended periods of time.
* Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
* Must have finger dexterity for typing/using a keyboard.
* Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
* Capable of working extended hours, to include evenings, weekends and holidays as necessary.
* This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
* Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
* Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
* Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.
The work environment characteristics are normal conditions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $24.04 - $26.44 per hour
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$24-26.4 hourly 3d ago
Service Coordinator-Fire & Security
MSS Solutions, LLC 3.3
Zebulon, NC jobs
Job Description
As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a ServiceCoordinator-Fire & Security in our Raleigh, NC office. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!
A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.
The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.
Role and Responsibilities
Customer Service. This includes managing all inbound phone calls for customer service, complaints, invoice clarifications, updates, etc.
Serve as the service operations lead to ensure effective utilization of service management software (Key2Act Signature Service, Vista, and others.) along with associated field devices.
Responsible for receiving, creating, and dispatching calls for service.
Responsible for the accurate setup of new customers, service sites, equipment, service calls, vendors, subcontractors, and daily schedule.
Must attend contract turnover meetings to gather all information for accurate contract setup and ensure that field staff receive all pertinent details to execute.
Responsible for pre-planning and scheduling all contract service work and projects with the goal of having two weeks tentatively planned. This includes coordinating the schedule and access requirements
with the customer.
Maintain an open line of communication between technicians, team leads, and service manager.
Manage open calls, review cost, review resolutions, statuses for completion, and prepare calls for billing daily.
Ensure timely and accurate completion of paperwork by technicians.
Review technician time sheet for costing and payroll purposes in assigned area and provide to Service Manager for approval.
Work with customers and/or Sales to obtain customer POs.
Issue POs to technicians for third party material.
Maintain customer 3rd party websites per customer's requirements.
Place parts/material orders and returns as required.
Provide regular reporting to Service Manager as requested.
Support the Service Manager and technicians.
Other such duties and responsibilities as assigned by the company from time to time.
Qualifications and Requirements
Demonstrated proficiency in MS Office (excel, word, power point), SharePoint, and basic Windows environment.
Knowledge of basic accounting and business principles.
Ability to lead and work with diverse teams.
Excellent written and verbal communication skills.
Ability to positively represent the company and communicate with others at varying technical levels.
Ability to learn and become proficient with Service Management software and financial accounting systems within timeframe of probation period.
Strong organizational skills.
Ability to work as a member Customer Service Center Team.
Must have excellent attention to detail and high sense of urgency.
Understanding of general service and/or construction industry.
Knowledge of HVAC Service, Fire & Security Service, and Controls Service preferred
Knowledge of Viewpoint Vista/WennSoft/Key2Act, a plus.
Associates degree in business administration, accounting, or another related field a plus.
Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 25 lbs. occasionally, 5-10 lbs frequently to lift/carry/move objects, files and documents.
Must successfully pass a background check & drug test
Work Environment: Work is performed in an open office environment with conditioned air and bright lights.
Benefit Highlights
At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:
Medical/Dental/Vision Insurance
401k with Employer Contributions
PTO
Paid Holidays
Employee Assistance Program
Long-term Disability
Short-term Disability
Flexible Spending Plan
Health Savings Plan
Additional Notes
If you are unable to apply electronically and require an accommodation, please contact ************************
MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
MSS Employees, please visit the MSS Career Center or contact HR to apply.
$38k-53k yearly est. 19d ago
Service Coordinator (56860)
The Hiller Companies 4.3
Florida jobs
The Hiller Companies, LLC has an immediate opening for ServiceCoordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Travel Requirement: This position requires full travel flexibility throughout Florida, with fieldwork conducted entirely in various locations across the state for extended periods of time.
Job Summary: The ServiceCoordinator is a critical support role to the Service Manager and Service Technicians, to ensure strong planning and coordination for all service inspection and repair activity. The ServiceCoordinator is the liaison between customers and other Hiller team members to coordinate schedules, materials, and ensure the proper documentation of work is performed. This position is responsible for dispatching personnel to the customer's job site, communicating with clients, and providing guidance to the field service technicians.
Key Responsibilities:
Responsible for direct coordination and management of daily schedules and planning of field service technicians, performing services of Inspection, Maintenance, Testing and Repair of Fire and Life Safety Systems.
Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work.
Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals.
Alert management of potential problems resulting from customer or field complaints and work to resolve.
Review all completed jobs and verifying inventory of service techs and cost materials to jobs appropriately during the job closure process.
Maintain and process inspection documentation as required during the job completion process.
Assist Service Manager in tracking and addressing all jobs that are reopened due to missing information.
Inform Service Managers of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations
Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management.
Communicate to the sales teams when a quote is needed that was identified during a service call. (Such opportunities will primarily be recognized during the job closure process.)
Serve as the point of contact for all 3rd party portals (IROL, etc.)
Send inspection reports to AHJ's and completion of repair notices to 3rd party portals
Ensure work order extensions are requested in customer portals as required.
Provides optimal route planning when scheduling to ensure efficiency, reduce travel time, cost, and distance
Identify customers where we are not currently performing on all service lines and communicating with sales team the opportunities for additional service line sales.
Complete special projects as required.
Assist with research and updating quotes for existing house customers.
Develop positive and ongoing relationships with customers and team members.
Other duties as required.
Qualifications
What We Are Looking For:
High School Diploma/GED is required.
2+ years' experience in business-to-business customer service experience is required.
Prior service department experience is preferred, ideally in life and safety, and/or security and communications industry.
Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
Confident personality to properly negotiate with outside organization contacts, such as vendors and customers.
Excellent oral and written communication skills. Proficient computer skills, including MS Office Programs and track record of learning and mastering new programs.
Strong record-keeping, analytical skills, time management, and job prioritization skills.
Remarkable organizational skills and attention to detail.
Demonstrated understanding of workflow processes, service operation metrics and customer follow-up.
Prior experience with Service Trade or similar program.
Working knowledge of JD Edwards E1 or other ERP system
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
$35k-48k yearly est. 18d ago
Service Coordinator-HVAC
MSS Solutions, LLC 3.3
Myrtle Beach, SC jobs
Job Description
As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a ServiceCoordinator - HVAC in our Myrtle Beach, SC office. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!
A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.
The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.
Role and Responsibilities
Customer Service. This includes managing all inbound phone calls for customer service, complaints, invoice clarifications, updates, etc.
Serve as the service operations lead to ensure effective utilization of service management software (Key2Act Signature Service, Vista, and others.) along with associated field devices.
Responsible for receiving, creating, and dispatching calls for service.
Responsible for the accurate setup of new customers, service sites, equipment, service calls, vendors, subcontractors, and daily schedule.
Must attend contract turnover meetings to gather all information for accurate contract setup and ensure that field staff receive all pertinent details to execute.
Responsible for pre-planning and scheduling all contract service work and projects with the goal of having two weeks tentatively planned. This includes coordinating the schedule and access requirements
with the customer.
Maintain an open line of communication between technicians, team leads, and service manager.
Manage open calls, review cost, review resolutions, statuses for completion, and prepare calls for billing daily.
Ensure timely and accurate completion of paperwork by technicians.
Review technician time sheet for costing and payroll purposes in assigned area and provide to Service Manager for approval.
Work with customers and/or Sales to obtain customer POs.
Issue POs to technicians for third party material.
Maintain customer 3rd party websites per customer's requirements.
Place parts/material orders and returns as required.
Provide regular reporting to Service Manager as requested.
Support the Service Manager and technicians.
Other such duties and responsibilities as assigned by the company from time to time.
Qualifications and Requirements
Demonstrated proficiency in MS Office (excel, word, power point), SharePoint, and basic Windows environment.
Knowledge of basic accounting and business principles.
Ability to lead and work with diverse teams.
Excellent written and verbal communication skills.
Ability to positively represent the company and communicate with others at varying technical levels.
Ability to learn and become proficient with Service Management software and financial accounting systems within timeframe of probation period.
Strong organizational skills.
Ability to work as a member Customer Service Center Team.
Must have excellent attention to detail and high sense of urgency.
Understanding of general service and/or construction industry.
Knowledge of HVAC Service, Fire & Security Service, and Controls Service preferred
Knowledge of Viewpoint Vista/WennSoft/Key2Act, a plus.
Associates degree in business administration, accounting, or another related field a plus.
Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 25 lbs. occasionally, 5-10 lbs frequently to lift/carry/move objects, files and documents.
Must successfully pass a background check & drug test
Work Environment: Work is performed in an open office environment with conditioned air and bright lights.
Benefit Highlights
At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:
Medical/Dental/Vision Insurance
401k with Employer Contributions
PTO
Paid Holidays
Employee Assistance Program
Long-term Disability
Short-term Disability
Flexible Spending Plan
Health Savings Plan
Additional Notes
If you are unable to apply electronically and require an accommodation, please contact ************************
MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
MSS Employees, please visit the MSS Career Center or contact HR to apply.
$34k-48k yearly est. 21d ago
Architectural Services Coordinator
Firstservice Corporation 3.9
Austin, TX jobs
This position works closely with the Manager of Architectural Control to facilitate the review of architectural plans and provide general coordination on architectural submissions. Customer service and attention to detail are the primary focus of this position. We are seeking a reliable, honest, hard-working candidate that is able to work in a fast-paced environment. Candidate needs to be a self-starter and willing to go above and beyond. Being a team player is critical for this position and our company.
Your Responsibilities:
* Provides five-star customer service at all times by responding to incoming visitors, telephone calls, email and other correspondence in a timely and courteous manner. Acts as intermediary with owners/residents, vendors and staff to assist in prompt response to questions or problems. Follows company policy by returning all calls and emails within 24 business hours.
* Maintains positive work environment by being responsible for ensuring acknowledgements and successes are visible on white boards and shared spaces within the office.
* Consistently tracks the standard operating procedures for review procedures.
* Utilizes electronic filing systems and Connect to maintain accurate resident records. Responsible for information and document management. Ensures that all records are kept in good order.
* Preparing check requests and owner reimbursements and submitting them to Manager for approval.
* Review new home and modification plans, including but not limited to, review of current governing documents with submitted plans and partnering with Manager on proposals for new rules and/or regulations.
* Work in partnership with community declarants and/or community manager on project specific questions and/or issues.
* Provide support to other team members and committee members
Skills - Qualifications:
* Education/Training: Some college preferred but not required. High school diploma or equivalency required. 1 to 2 to years' experience in an office environment performing similar tasks preferred (property management and/or architectural review process). 2 years of administrative support (or related field) required.
* Experience/Knowledge/Abilities:
Proficient in Microsoft Office (including Word, Excel, and PowerPoint). Excellent communication skills. Strong working knowledge of customer service principles and practices, ability to perform with minimum supervision and make decisions independently. Ability to multi-task, effectively prioritize workload, meet hard and fast deadlines. Must be a team player. Must possess strong analytical skills. Detail-oriented with multiple tasks, information organization.
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $22 - $23 / hour
Disclaimer: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
#LI-DNI
#I-CO1
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$22-23 hourly 3d ago
Service Coordinator
Kirby-Smith MacHinery 4.4
Dallas, TX jobs
Who We Are
Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today's construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!
ServiceCoordinator Benefits
Above-average Industry Pay
Comprehensive benefits package (including medical/dental/vision)
401K plan with company match
Generous PTO Package/Paid Holidays
Short/Long Term Disability
Growth Opportunities
Paid Training
Family-owned and Operated
Health and Wellness
ServiceCoordinator Position Purpose
Responsible for reviewing work orders from assigned branches, checking for accuracy, opening, updating, and closing work orders, and calculating and entering time worked by mechanics in a timely and efficient manner.
ServiceCoordinator Essential Functions
Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
Reviews work orders from assigned Product Service Managers (PSM) and branches for accuracy
Reviews technician notes and enters repair descriptions on work orders
Opens, updates, and closes work orders; Inputs data to open work orders such as fuel, sublet, labor, and mileage
Prints and reviews WIP (Work in Progress) reports
Initiates communications with Service Managers & PSMs on work orders showing no activity within a specific time
Acquires and maintains knowledge of manufacturer warranty programs and facilitates warranty repairs appropriately
Calculates and accurately documents hours worked for mechanics
Communicate with customers to obtain POs and a status on work approvals
Maintains and fosters good working relationships with supervisors, employees, manufacturer representatives
Ensures consistent and reliable on-site attendance
Performs other job-related duties as assigned
ServiceCoordinator Minimum Qualifications
High School Diploma or Equivalent
Three (3) years of experience as a mechanic or highly knowledgeable with industry concepts
Proficient with Microsoft Office - Word, Excel, PowerPoint, Outlook, and various web-based applications
Exceptional interpersonal skills and excellent communication skills; attentiveness to details and solid problem-solving skills
ServiceCoordinator Physical Requirements
Must be able to sit for long periods
Pushing/Pulling/Lifting/Carrying up to 15 pounds without assistance
Physical ability to squat, twist, turn, bend, stoop, climb, and reach overhead
Must be able to safely perform work around pressurized, mechanical, and electrical equipment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$33k-44k yearly est. Auto-Apply 14d ago
In-Unit Service Coordinator
Firstservice Corporation 3.9
Guttenberg, NJ jobs
The IUS Coordinator at The Galaxy Condominiums is responsible for receiving, recording, filing, and distributing, as directed, work-orders to service crews upon resident's requests for service. Responsibilities: * Receive verbal requests from resident/owner for work in units.
* As directed, schedules work-orders according to urgency.
* Maintain IUS work-orders through the buildings work order management system.
* Call or write to a customer to ensure satisfactory performance of service.
* Maintain and file documentation as required.
* Create and print memos, correspondence, reports, and other documents when necessary.
* Perform customer service functions.
* Perform other clerical duties as needed, such as filing, photocopying, and collating.
* Provide appropriate and accurate information to visitors and residents.
* Perform all other generally accepted office/administrative functions as directed by the IUS Manager for the conduct of business operations.
* Provide secretarial support as required and maintain office files as directed.
Skills & Qualifications:
* Strong verbal and written communication skills, with the ability to interact professionally with residents, owners, vendors, and visitors.
* Reliable, proactive, and able to take directions from the IUS Manager while working independently when needed.
* High-school graduate or GED holder.
* Minimum of 2 years' experience in a receptionist, dispatcher, or administrative support role-preferably in a residential, property management, or facilities services environment.
Physical Requirements and Work Environment
* Frequently required to stand, walk, bend, lift, and carry items up to 50 lbs.; occasional climbing of ladders or stairs.
* Must have adequate vision and dexterity for reading labels, handling tools, and using a computer.
* Work is performed in stockrooms, maintenance areas, and occasionally outdoors; may involve exposure to dust, cleaning agents, and varying temperatures.
* Office environment is generally quiet to moderate in noise level.
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $20.00 - $22.00 / hour
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$20-22 hourly 7d ago
Housing Coordinator
Gregory Construction 4.0
Columbus, MS jobs
Housing CoordinatorA. Job Responsibilities The Housing Coordinator is responsible for overseeing all housing-related needs, which include hotels and rental homes. This role ensures efficient, cost-effective, and quality housing solutions by coordinating with external vendors, negotiating rates, resolving housing-related issues, and maintaining transparent communication across all internal departments. The Housing Coordinator serves as the primary liaison between employees, housing providers and organizational leadership to support seamless workforce operations.B. Job Functions
Summary of Essential Duties and Responsibilities
Excellent organizational skills
Professional in all aspects of his/her behavior.
Good Communication skills, both oral and written
Ability to multitask and work in a fast-paced environment.
Must be self-motivated and work without direct supervision.
Ability to organize and prioritize workload to meet deadlines.
C. Essential Duties and Responsibilities include the following. Other duties may be assigned.
Maintain housing spreadsheets including updating all crew changes at all project sites. Documenting all changes, notes on employee actions, rental house info (utilities, payments etc.). Ensure that property and lease files are properly maintained and kept up to date in accordance with company's policy. Prepare and maintain tenant files/records/ correspondence and file notes.
Manage housing procurement, lease-management, and logistics - ensuring accommodations are furnished, close to job sites, safe, and provide necessary amenities (kitchen, laundry, internet, utilities).
Source and negotiate housing contracts with corporate housing providers, extended stay vendors, and other workforce housing firms to meet crew needs across multiple project sites.
Collect feedback from traveling employees on housing quality and address issues promptly; work to improve housing standards and employee satisfaction over time.
Work with local area hotels or rentals to know vacancies and communicate employee changes as needed.
Interact with employees, Project Managers, Project Admins on changes and communicate with appropriate departments.
Communicate with property management companies as needed, monitor maintenance requests.
Track and maintain hotel rates and rental home costs.
Coordinate, communicate and find vendors for rental home services - cleaning, lawn maintenance, etc., track their services and bill accordingly.
Assist with research at new proposed job site areas for different housing types offered, including hotels, home rentals and property management companies.
Negotiate hotel rates and lease details for rental homes.
Monitor housing loop for new hire additions
D. Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Lives out and promotes the Company's core values of Safety, Integrity, Communication, Excellence, and Determination
Customer Service - Manages difficult or emotional situations; Responds promptly to employee needs; Meets commitments.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Able to operate with a sense of urgency when necessary and juggle multiple projects with competing deadlines.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Communication - Excellent communication skills, including listening, asking clarifying questions when needed, writing, and superior attention to detail.
E. Education and Experience
High school diploma or equivalent required.
Minimum of 2 years of prior general office experience in a secretarial or administrative capacity preferred.
2+ years' experience in property management, workforce, corporate, or crew housing management (or related vendor/lease management).
Expert level in using MS Office Suite (Outlook, Word, Excel, PowerPoint, Teams…).
Proficiency in written and spoken English. Spanish is a plus
Demonstrates strong communication skills in oral and written communications.
Demonstrates interpersonal sound judgment and decision-making skills in directing administrative tasks, using discretion when necessary, understanding the potential impact on the department.
Ability to work under high-pressure situations and maintain confidentiality
Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion - often with deadline pressures
$43k-56k yearly est. Auto-Apply 55d ago
Highway Incident Management Coordinator
Deangelo Brothers, LLC 4.1
Covington, TN jobs
DCSAM is a family owned and operated business with treating all employees like family at the core of our values. Our employees provide innovative, safe, and high-quality infrastructure/maintenance contracting services to State DOTs, railroads, and other commercial/residential customers across the entire United States. Employees receive generous compensation packages, employee engagement events & career development programs, just to name a few of the perks of being part of the DCSAM family!
To provide quality service, we need top-of-the-line employees. That is why we offer great compensation, awesome benefits, and a work environment worth bragging about!
Job Description
THIS POSITION IS CONTINGENT UPON AWARD OF CONTRACT.
DCS is seeking a highly driven and educated Incident Management Coordinator who is responsible for ensuring that all health and safety requirements are always met and is available to manage incidents/accidents as the Department's representative. The Incident Management Coordinator shall be exclusive to this position and this Contract.
Job Responsibilities:
Provide effective verbal and written communication to include providing detailed safety and health related reports and detailed incident and accident reports.
Be present at all accident/Incident scenes that are at a Level three (3) event or higher.
Qualifications
Qualifications:
Must have a valid driver's license with at least 3 years of clean driving experience.
High School Diploma or equivalent.
Must have a minimum of two (2) years of experience as an Incident Management Coordinator or a similar position demonstrating leadership and management.
These highlighted items may be able to be completed after hire:
The Incident Management Coordinator will be require to complete the following courses within one (1) month of assuming this role: Intermediate Work Zone Traffic Control, National Incident Management System (NIMS) 100's, 200's, 300's, 400's, 700, 800's, TDOT Incident Commander Training (Equal to NIMs 100), and SHRPS II Training.
Additional Information
Benefit Highlights:
Challenging and rewarding work environment
Competitive Compensation
Excellent Medical, Dental, Vision and Prescription Drug Plan
401(K)
Generous Paid Time Off
Career Development
Pay rate: D.O.E.
Come be a part of the DeAngelo family, today!
DCSAM is an equal opportunity employer and complies with all hiring and employment regulations. In the event an ADA accommodation is needed, DCSAM is happy to help all employees achieve gainful employment in an atmosphere where they are appreciated and respected. DCSAM offers subcontracting services to government agencies as such, candidates may be subject to pre-employment screenings such as criminal background checks, pre-employment, post-accident & reasonable impairment drug screenings, motor vehicle record checks, etc. as such, DCSAM complies with all federal and state regulatory guidelines including the FCRA.
$35k-47k yearly est. 8h ago
Community Outreach & Marketing Specialist - Home Health Care
Celebrity Home Health 3.8
Las Vegas, NV jobs
Full-time, Part-time, Contract, Temporary Description Position Overview:
The Outreach & Marketing Specialist will focus on identifying underserved communities and engaging with social workers, senior facilities, community centers, housing programs, case managers, and faith-based organizations to spread awareness of Med-Care Providers' primary care house call services.
This role does not involve patient solicitation or paid referrals, but instead emphasizes educational outreach and compliant engagement, helping individuals and their families understand their healthcare options and how to access quality in-home care.
Develop and implement compliant outreach strategies to raise awareness of Med-Care Providers' in-home primary care services
Build relationships with community leaders, housing advocates, social workers, discharge planners, and non-profit organizations
Coordinate and attend community events, senior fairs, and informational seminars focused on senior health and disability awareness
Create and distribute educational materials (flyers, brochures, etc.) in line with CMS and HIPAA regulations
Identify patients in need by listening to community concerns and connecting them to our intake and care coordination teams
Track engagement efforts and help analyze outreach performance to improve patient access initiatives
Requirements Ideal Candidate Will Have:
At least 2 years of experience in healthcare, community outreach, or public health marketing
Understanding of Medicare, Medicaid, and primary care services for homebound patients
Knowledge of CMS marketing rules and HIPAA-compliant engagement practices
Compassion for vulnerable populations and a drive to help others access care
Bilingual English/Spanish preferred
Reliable transportation and willingness to work in the field
$37k-54k yearly est. 60d+ ago
Community Outreach & Marketing Specialist - Home Health Care
Celebrity Home Health 3.8
North Las Vegas, NV jobs
The Outreach & Marketing Specialist will focus on identifying underserved communities and engaging with social workers, senior facilities, community centers, housing programs, case managers, and faith-based organizations to spread awareness of Med-Care Providers' primary care house call services.
This role does not involve patient solicitation or paid referrals, but instead emphasizes educational outreach and compliant engagement, helping individuals and their families understand their healthcare options and how to access quality in-home care.
Develop and implement compliant outreach strategies to raise awareness of Med-Care Providers' in-home primary care services
Build relationships with community leaders, housing advocates, social workers, discharge planners, and non-profit organizations
Coordinate and attend community events, senior fairs, and informational seminars focused on senior health and disability awareness
Create and distribute educational materials (flyers, brochures, etc.) in line with CMS and HIPAA regulations
Identify patients in need by listening to community concerns and connecting them to our intake and care coordination teams
Track engagement efforts and help analyze outreach performance to improve patient access initiatives
Requirements:Ideal Candidate Will Have:
At least 2 years of experience in healthcare, community outreach, or public health marketing
Understanding of Medicare, Medicaid, and primary care services for homebound patients
Knowledge of CMS marketing rules and HIPAA-compliant engagement practices
Compassion for vulnerable populations and a drive to help others access care
Bilingual English/Spanish preferred
Reliable transportation and willingness to work in the field