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  • Bilingual Spanish Agent

    Afni 4.1company rating

    Tucson, AZ job

    Career paths start between $37,000 - $40,000 per year ($18.00 - $19.25 an hour which includes $.50 an hour in onsite differential plus $1 language differential) plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for auto insurance sales, so you will be handling Spanish-language mainly inbound calls from people looking to purchase auto insurance. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! What are the qualifications to be a Bilingual/Spanish Representative at Afni? At least six months working in a service or sales environment Ability to work in a fast-paced environment Ability to multitask and use effective time management Ability to communicate written and verbally in both Spanish and English Computer skills Requirements Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $37k-40k yearly 4d ago
  • Tech Support Representative

    Afni 4.1company rating

    Tucson, AZ job

    Career paths start at $18.50 (includes $0.50 onsite differential)/hr with 40 hour work weeks. What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound calls from people looking for assistance with those issues. Due to the extensive knowledge needed to troubleshoot those issues, the training timeframe for these positions is longer and more intense than our other available positions. Stability, encouragement, a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What are the qualifications to be a Tech Support Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $28k-31k yearly est. 3d ago
  • Catering & Premium Service Manager

    Aramark 4.3company rating

    Farmville, VA job

    The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards. Job Responsibilities ? Develop and complete catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Deliver consistent quality in planning and carrying out events ? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders ? Assist clients in planning special events and providing creative solutions to clients? needs ? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation ? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event ? Responsible for delivering food and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Ensure accurate reporting of all catering related revenue, expenses, and receivables ? Recruit, train, schedule and develop team members ? Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 2 years of experience ? Prior experience in a management or supervisory role preferred ? Previous experience in events, hospitality and catering preferred ? Requires a bachelor?s degree or equivalent experience ? Available to work event-based hours ? Must have excellent communications skills ? Complete Food Handlers and Alcohol Service Certifications as required ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Ability to stand for extended periods of time EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
    $67k-114k yearly est. 1d ago
  • Barista Lead - Central Bucks School District

    Aramark 4.3company rating

    Doylestown, PA job

    The Barista Lead crafts a memorable experience for our customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable location environment. The Barista Lead is responsible for helping train Baristas, processing transactions on the register/POS, following recipes to prepare coffees and beverages per specifications, and maintaining the coffee bar while delivering excellent customer service and meeting food safety policies. JOB TYPE: Full Time SCHEDULE: Monday to Friday (No weekends or Nights. No holidays. Summers off) Excellent position and hours for working parents. SHIFT: Mornings LOCATION: Central Bucks School District, DOYLESTOWN, PA JOB ID: 622113 Job Responsibilities Greet and assist customers while anticipating their needs Prepare and serve coffees, teas, specialty beverages per brand standards Prepares and serve food items in line with location standards Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge and other processes and procedures May schedule and delegate work assignments to team and coordinate the completion of tasks for the location Accurately operate a register/POS and handle cash and credit card transactions. Count, organize and balance cash drawer, fill out the cashier slip and make deposits Adheres to Aramark?s cash handling policies and procedures Set up and breakdown coffee bar, stations or store including cleaning and sanitizing Maintain clean and sanitary work area Stock beverage coolers, grab and go items, service ware and condiments Follow health, safety, and sanitation guidelines for all products At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Experience as a successful barista required Requires previous cash handling experience Requires basic math & counting skills Experience in a supervisory or related role preferred Must be able to work independently with limited supervision Must follow required dress code as assigned Able to read and communicate in English and able to follow recipes Complete Food Handling Certification as required This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
    $72k-142k yearly est. 1d ago
  • General Manager- Longwood University

    Aramark 4.3company rating

    Farmville, VA job

    As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day. Job Responsibilities Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Meaningful experience in service industry, contract services, or hospitality environment. Proven ability leading through other managers. Experience in creating and managing a department budget, financial controls and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
    $41k-76k yearly est. 1d ago
  • Warehouse Order Selector

    Worksource Oregon 3.8company rating

    Portland, OR job

    Worksource Oregon is partnering with a Portland, OR employer that sources and delivers fresh produce and a full line of grocery products to customers all over the Pacific Northwest. Beyond providing the best in conventional and organic produce, they offer a vast selection of custom-cut fruits and vegetables as well as grocery, dairy, floral, and dry goods. BENEFITS: - Weekly Prize Competitions - Paid Training - PTO Starting Day One - Comprehensive Medical & Dental Insurance Coverage (Kaiser). - 401(k) retirement plan - Offering $1,000 Sign-on bonuses and $1,000 Referral bonuses JOB DUTIES: - Accurately select customer orders using a voice-directed system and electric pallet jacks - Stack, label, and shrink-wrap pallets for shipment - Load completed orders onto trucks - Maintain performance metrics (KPIs) - Rotate through various warehouse areas - Follow safety procedures and maintain integrity in all tasks - Perform other warehouse duties as assigned REQUIREMENTS: - 18 years or older - 6 months experience using motorized pallet jacks - 6 months + warehouse or similar physical labor experience - Basic English comprehension - Non-slip footwear - This employer will perform a drug screen PHYSICAL DEMANDS: - Comfortable working in cold, wet environments (15'75F) - Maneuver 50 - 70lbs repeatedly and handle physically demanding tasks HOURS: Day and Mid shifts available - Must be available any day of the week. - Day shift position - 8am until work completed. 8-12 hours max. - Mid shift position - 11am until work completed. 8-12 hours max.
    $32k-41k yearly est. 3d ago
  • Maximo Techno-Functional Expert

    Avance Consulting 4.4company rating

    Saint Joseph, MO job

    Must-Have Maximo Implementation/ Upgrade/ Support experience: 7.6 or higher. Experience of implementing Maximo (7.6 or higher) end-to-end (preferably for a Manufacturing Customer). MAS 8/9 hands-on experience and certification (preferable). Knowledge of following Maximo add-ons and related technologies Maximo Application Suite (MAS) 8.x or above MAS Health & Monitor MAS Predict & MRIO (preferable) Database: DB2 Hands-on experience in Azure DevOps platform. Good-to-Have Experience of end-to-end Maximo implementation for Manufacturing Customers Experience of conducting requirement, design and acceptance workshops for Rail customers Experience in conducting training on Maximo for Manufacturing Customers Knowledge of Infrastructure planning (middleware, database, server etc.) Responsibility of / Expectations from the Role Execute enhancement activities for a high complexity Maximo Application Suite (MAS) solution with add-ons. Hands-on approach with agile mindset to drive design and implementation for epics in close collaboration with internal and 3rd party stakeholders. Liaison with client and other teams for decision-making. Review & report compliance with delivery milestones, and plan-ahead for subsequent quarters.
    $59k-115k yearly est. 3d ago
  • Tech Support Specialist

    The Intersect Group 4.2company rating

    Enon, OH job

    About the Company At The Intersect Group, we connect talented professionals with organizations that value innovation and operational excellence. Our client is a leading retailer undergoing a major technology transformation to enhance customer experience and streamline store operations. They foster a culture of collaboration, adaptability, and continuous improvement, making this an exciting opportunity for tech-savvy professionals who thrive in dynamic environments. About the Role We are seeking a Technical Support Specialist to provide critical support during a large-scale store system refresh initiative. This role ensures smooth operations by assisting store managers with technical issues related to network connectivity, servers, and point-of-sale systems following store conversions. You will deliver phone-based and back-end support, troubleshoot complex technical problems, and maintain high levels of customer satisfaction. For the first 21 days post-implementation, you will provide white-glove service, ensuring a seamless transition and exceptional customer experience. Responsibilities Provide inbound and outbound phone support for store managers during post-conversion. Troubleshoot issues related to networks, servers, POS systems, and mobile devices. Assist with password resets, basic technical support, and troubleshooting. Deliver marketing material and guidance as needed during store refresh. Document and escalate unresolved issues to appropriate teams for resolution. Maintain accurate records of support requests and resolutions in ticketing systems. Ensure exceptional customer service while managing multiple priorities in a fast-paced environment. Qualifications Experience in technical support or IT knowledge (college/studies/etc.) Required Skills Strong troubleshooting skills across networks, servers, and mobile devices. Familiarity with Windows environments and POS systems preferred. Experience in retail or gas station technology environments is a plus. Excellent verbal communication and customer service skills. Ability to work independently and adapt to evolving project requirements. Strong problem-solving skills and attention to detail.
    $51k-77k yearly est. 3d ago
  • Junior Appellate Associate - DC | Path to Partnership

    Emerge Talent 4.2company rating

    Washington, DC job

    A nationally recognized litigation group in Washington, DC is seeking a Junior Appellate Litigation Associate to engage in high-profile appellate advocacy. The role offers a partnership-track opportunity, ideal for those with 1 to 3 years of experience and a background in appellate law. This position involves drafting appeals and collaborating closely with senior litigators on influential cases, with competitive compensation and a supportive environment. #J-18808-Ljbffr
    $59k-88k yearly est. 4d ago
  • Cycle Counter

    Inceed 4.1company rating

    Tulsa, OK job

    Cycle Counter Compensation: $41,600 - $45,000 annually, depending on experience Inceed has partnered with a great company to help find a skilled Cycle Counter to join their team! Join a leading force in the material handling industry as an Inventory Control Specialist - Cycle Counter. This role offers an exciting opportunity to ensure inventory accuracy and support various departments in locating materials efficiently. Be part of a dynamic team where your skills in inventory management will play a crucial role in maintaining operational excellence. Key Responsibilities & Duties: Perform cycle counts based on system guidelines Research and report inventory discrepancies Assist in root cause analysis for inventory errors Support Material Handlers in locating materials Update material dimensions and weights in database Ensure adherence to safety rules and regulations Operate forklifts and warehouse equipment safely Maintain a clean and organized work area Required Qualifications & Experience: Minimum 1 year experience in inventory control Ability to lift up to 50 lbs Proficiency in SAP/Oracle systems High School Diploma or Equivalent Ability to work independently and in a team Nice to Have Skills & Experience: 3 years of inventory control experience Experience in a fast-paced environment Strong problem-solving skills Perks & Benefits: This opportunity includes a comprehensive and competitive benefits package-details will be shared during later stages of the hiring process. If you are interested in learning more about the Cycle Counter opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #IND
    $41.6k-45k yearly 23h ago
  • Help Desk Analyst

    Medasource 4.2company rating

    South Bend, IN job

    About the Role: Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory. Key Responsibilities: Provide Tier 1 helpdesk support to end users Troubleshoot and resolve technical issues efficiently Assist users with varying levels of technical knowledge and backgrounds Manage multiple tasks and prioritize effectively in a fast-paced environment Deliver exceptional customer service to ensure user satisfaction Qualifications: Previous Helpdesk experience, preferably Tier 1 support Excellent customer service and communication skills Strong troubleshooting and problem-solving abilities Ability to multitask and work independently Experience in the healthcare industry is a major plus
    $29k-37k yearly est. 4d ago
  • General Manager - East Carolina Unversity - Athletics

    Aramark 4.3company rating

    Greenville, SC job

    Aramark Sports & Entertainment is looking to hire a new General Manager to support our food and beverage operations. THE OPPORTUNITY: As a General Manager at East Carolina University Athletics, you will plan, manage, and lead multiple contracted services with multi-million dollar revenue to meet operating and financial goals, client objectives, and guest needs. Services include food and beverage operations which could include concessions, catering and premium dining services and retail services. This position will support and be responsible for executing large sports events, concerts, catering, and other large venue special events. The General Manager will report to Senior Leadership with a team of salaried direct reports. This position is salaried, plus bonus eligible, contingent on achieving certain financial and performance goals. Job Responsibilities Full P&L responsibility in regard to food and beverage Manage the client relationship at the location, while providing hands on execution and leadership of operations. Leadership of a large team of managers and workforce throughout multiple units and concepts. Developing new concepts to increase existing revenue sources for public foods/concessions, premium service and catering outlets. Partner regions Vice President of Operations to plan and execute business development strategy for growth. Recruitment and development of new and existing managers. Interact successfully with the client, stadium guests and team members on a regular basis. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Minimum of 5+ years of large venue or multi-unit management experience is required. Premium and Concessions Management experience preferred. Direct P&L responsibility within a comparably scoped environment Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment. The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role. A passion for food & beverage with an ability to identify and develop successful concepts. Ability to communicate effectively with clients and senior management. Ability to respond effectively to changing demands. P&L accountability and/or contract-managed service experience is desirable. Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
    $32k-56k yearly est. 1d ago
  • IT Operations Specialist

    Prestige Staffing 4.4company rating

    New York, NY job

    Pay: $40-50 hr We are seeking a detail-oriented and customer-focused IT Operations Specialist to oversee and support a dynamic in-office technical environment. The ideal candidate will manage hardware inventory, provide expert in-person support, troubleshoot hardware and software issues across a range of devices, and collaborate with various teams to ensure seamless technology operations. If you have a knack for swift problem-solving, strong technical knowledge, and a commitment to white-glove service, this position offers an excellent opportunity to contribute to our organization's success. Requirements 3-5 years of experience in system administration or a similar IT support role Proven experience managing on-site inventory, hardware requests, and vendor coordination Strong Mac experience is essential Expertise in providing white-glove, high-level support In-depth knowledge of networking concepts (TCP/IP protocols, Wi-Fi, VPN, wired connections) Familiarity with Google Workspace and Microsoft 365 platforms Ability to troubleshoot AV equipment (e.g., Neat Bars, Zoom Rooms) Experience with Active Directory or Okta for user provisioning and permissions Competency in handling user access requests and security protocols Experience with mobile device management (MDM) and software/hardware installations Ability to assist with conference room technology setup and troubleshooting Responsibilities Manage on-site inventory, including hardware requests, shipping, receiving, and vendor interactions Provide in-person, white-glove support for end-users' hardware and software issues across various devices Support user access management, ensuring proper permissions in AD, GSuite, Okta, and similar systems Troubleshoot network connectivity issues (Wi-Fi, VPN, wired) and assist with software installations and mobile device setups Collaborate with Office Operations and Network Engineering teams on in-office technology setup and troubleshooting Perform routine maintenance, updates, and system checks Document support requests accurately in the ticketing system and ensure timely resolution Escalate complex issues appropriately to specialized support teams as needed
    $40-50 hourly 1d ago
  • Customer Service Manager

    Firstpro, Inc. 4.5company rating

    Vineland, NJ job

    Customer Service Manager - Direct Hire Compensation: $80,000-$100,000 + 5% Bonus Reports To: Executive Vice President Schedule & Benefits: Hours: 8:30 AM-5:00 PM, fully onsite Benefits: Competitive health insurance, 401k with 3% match, and 3 weeks PTO Job Description: Customer Service Manager The Customer Service Manager will lead the customer service function, ensuring efficient order processing, strong communication with retail partners, and proactive issue resolution. This role supports Sales, Production, and Logistics while driving customer experience standards and team performance. Key Responsibilities Customer Interaction & Order Management Maintain daily communication with customers, brokers, sales reps, and major retail partners Process customer orders via ERP and EDI platforms; ensure accurate EDI mapping and transmission Manage retailer-specific requirements (routing guides, portals, labeling, compliance documents) Prepare internal documentation for orders, promotions, samples, and special programs Coordinate with Production Planning and Warehouse to meet order deadlines and promotional commitments Ensure timely and compliant deliveries to all accounts Customer Service Operations Oversee customer complaints, including chargebacks, deductions, compliance issues, and EDI errors Work cross-functionally to resolve issues impacting fulfillment and service levels Provide backup coverage for customer service team members as needed Develop and maintain customer service procedures, tools, and best practices Leadership & Team Development Lead, coach, and support the customer service team Set KPIs including fill rate, on-time delivery, EDI accuracy, and retailer scorecard performance Promote a culture of accountability, communication, and customer focus Cross-functional Support Partner with Sales on promotional planning, inventory availability, and retailer requirements Assist with pricing updates, seasonal programs, and promotional execution Provide leadership reporting, scorecards, and performance updates Qualifications & Skills Bachelor's degree in Business Administration or related field 3-5+ years of customer service management in manufacturing, distribution, or CPG Strong ERP/EDI knowledge; SPS Commerce experience strongly preferred Strong understanding of retailer compliance, portals, routing guides, and chargeback management Excellent communication, leadership, and problem-solving skills Ability to thrive in a fast-paced, retail-driven environment with strong attention to detail Interview Process Round 1: Virtual or onsite with HR Round 2: Virtual or onsite with senior leadership
    $49k-78k yearly est. 1d ago
  • DevOps Specialist

    T-Solutions, Inc. 4.3company rating

    Wattsville, VA job

    T-Solutions: Your Preferred Partner for Global Services and Innovative Solutions At T-Solutions, we pride ourselves on being the company of choice for those seeking top-tier global services and innovative solutions. Our team comprises highly qualified and uniquely skilled professionals dedicated to delivering services with integrity. We are committed to excellence, enriching our clients, employees, and communities. Who We Are T-Solutions is a woman-owned, veteran-owned business based in Chesapeake, Virginia. We specialize in creating exceptional, responsive solutions to complex challenges for our global clients in government contracting. As an innovative and agile provider, we offer specialized technical solutions and a unique set of capabilities that support mission-critical operations and decision-making. Our expertise spans defense, security, maintenance engineering, logistics, and business transformation, ensuring our customers' success in today's dynamic environment. We align our core competencies with our customers' current and future needs, continually adapting emerging and proven technologies to enhance their capabilities. Career Opportunity We are currently seeking candidates for an IT Specialist position, located in our Wallops Island, VA station. Surface Combat Systems Center (SCSC) Wallops Island requires support for management, engineering, operation, and technical expertise for activation, operations, maintenance and engineering of equipment, systems, and computer programs in support of all Naval Sea Systems Command (NAVSEA) and Program Executive Office, Integrated Warfare Systems (PEO IWS) missions and projects performed at SCSC. SCSC provides live and simulated integrated warfare capabilities in a net-centric, maritime environment to develop, test, evaluate, and conduct fleet operations and training for the warfighter. Essential Duties and Responsibilities Develop, maintain, and troubleshoot software solutions using general purpose and command-line scripting and workflow automation, such as Python, shell scripting, n8n, and C++. Participate in integration, testing, and data workflows across distributed systems. Document technical processes, updates, and resolutions in line with mission and organizational standards. Collaborate with cross-functional teams to resolve issues and achieve operational readiness. Learn and apply emerging cloud technologies to improve system reliability and performance. Education, Knowledge, Experience, Skills, and Abilities Required BS degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, or Software Engineering from an ABET accredited or NCAE designated institution OR One of the following trainings DAU DCWF WRC 451 System Administrator - Basic Playlist CIN A-531-0767 Tactical Computers and Network Operator NEC C28A Ship's Signal Exploitation Equipment Increment Foxtrot (SSEE INC F) Maintenance Technician OR One of the following certifications Certified Network Defender (CND) CompTIA A+ CompTIA Network+ Familiarity with CI/CD pipelines, containerization, or Kubernetes. Prior experience with Linux is desired. Basic understanding of networking fundamentals. Experience in mission support or DoD environments is a plus. Qualifications Active DoD Secret security clearance is highly desired, however candidates who are eligible to obtain and maintain a DoD Secret security clearance will be considered. If the selected candidate does not hold an active clearance, he/she will receive a contingent offer. A start date will be established once an interim Secret clearance is granted. Must be a U.S. citizen. Must have reliable transportation to and from various work locations. Must maintain the capability to communicate with their supervisor and/or manager when not in the office. Physical Requirements Sitting for long periods of time, standing, walking, crouching, and kneeling. Reaching, handling, using equipment, keyboards, and mobile devices. Ability to lift items weighing up to 20 lbs.
    $74k-121k yearly est. 23h ago
  • Lifesciences Commercial Analytics Expert

    Genpact 4.4company rating

    Raleigh, NC job

    Ready to shape the future of work? At Genpact, we do not just adapt to change-we drive it. AI and digital innovation are redefining industries, and we are leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that is shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Manager / Assistant Manager, Lifesciences Commercial Analytics Expert! In this role, will work extensively in the life sciences analytics space with hands on experience in LSH domain under consulting analytics . Responsibilities Manage project deliverables, negotiate timelines with stakeholders, and prioritize tasks effectively. Experienced across any of the commercial analytics functions like marketing analytics, sales analytics Experienced in pharma data sets such as IQVIA, Symphony: Xponent, PlanTrak, NPA, DDD, LAAD, FIA, Formulary data, Prescriber Dynamics, Payer, Digital Interaction data, Veeva CRM, Call Activity data Hand on experience in R, Python, SQL, Data Bricks and statistical techniques Experience in requirement gathering scoping, solution, project management and executing multiple project in parallel Lead complex analytics and consulting projects related to sales and marketing for a large US based pharmaceutical manufacturer Liaison with client and onshore team to understand complex business problems and define forecasting solutions Build PoVs, help structure POCs, is client front-ending, and support client front-ending; act as a story-boarder, can respond to RFP/RFIs Blend strong modeling & programming expertise with domain knowledge to deliver accurate analytics for pharmaceutical clients. Strong understanding of Salesforce hierarchy, data alignment, and especially IMS/ IQVIA datasets Develop KPIs and analytical frameworks with an end-user mindset. Excellent written and oral communication skills and ability to express complex technical concepts effectively, both verbally and in writing. Identify opportunities for innovation and process improvement across analytics engagements. Guide offshore developers and data architects in forecasting solution implementation. Collaborate with data modelers and developers to identify data needs, sources, and structures to support client issues. Work effectively in a team-based environment and demonstrate strong analytical and problem-solving skills. Qualifications we seek in you! Bachelor's or master's degree in science with focus on quantitative sciences, MBA Preferred Qualifications/ Skills Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations Flexibility to adapt to a variety of engagement types, working hours and work environments and locations Excellent communication and negotiation skills Why join Genpact? Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation. Make an impact - Drive change for global enterprises and solve business challenges that matter. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress. Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let us build tomorrow together. The approximate annual base compensation range for this position is $120,000 to $130,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity. Location-based Roles Durham NC area candidates are eligible for this role only.” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
    $120k-130k yearly 23h ago
  • Director of Operations

    Structure 4.1company rating

    Las Vegas, NV job

    The Director of Operations is responsible for overseeing the full lifecycle of trade show exhibit production, logistics, and on-site execution. This role ensures that projects are delivered on time, within budget, and to the highest quality standards. The Director of Operations will lead cross-functional teams, optimize operational processes, and serve as a key liaison between clients, internal departments, and external vendors. Key Responsibilities Operational Leadership Develop, implement, and refine operational strategies to support company goals and growth. Oversee day-to-day operations across production, logistics, warehouse, and show site activities. Establish and enforce standard operating procedures for efficiency and consistency. Project & Event Management Oversee multiple trade show projects simultaneously, from planning to dismantle. Manage timelines, production schedules, labor, and resources to ensure flawless execution. Serve as the escalation point for operational challenges, resolving issues quickly and effectively. Team Management Lead, mentor, and develop project managers, warehouse staff, logistics teams, and contractors. Foster collaboration between sales, design, fabrication, and client services teams. Implement performance metrics and ensure accountability across departments. Financial Oversight Prepare and manage budgets for projects and overall operations. Track expenses, monitor margins, and ensure profitability. Negotiate vendor and subcontractor contracts to control costs while maintaining quality. Vendor & Client Relations Build and maintain strong relationships with vendors, union labor partners, and show contractors. Act as a high-level point of contact for clients, ensuring expectations are met and exceeded. Represent the company at industry events and develop relationships with key stakeholders. Compliance & Safety Ensure compliance with trade show regulations, labor rules, and safety standards. Implement risk management practices to minimize operational disruptions. Qualifications Education: Bachelor's degree in Business Administration, Operations Management, Event Management, or related field (or equivalent experience). Experience: 7+ years in operations or project management, preferably in the trade show, events, or exhibit fabrication industry. Proven track record of managing large-scale projects with multiple stakeholders. Experience leading teams of diverse skill sets, including fabrication, logistics, and show site crews. Skills & Competencies Strong leadership and team management skills. Excellent organizational and multitasking abilities. Deep knowledge of trade show logistics (drayage, electrical, rigging, freight, installation/dismantle). Financial acumen with experience in budget planning and cost control. Proficiency in project management software and inventory control systems. Exceptional communication, negotiation, and client service skills. Ability to remain calm and decisive under pressure. Personal Attributes Strategic thinker with a hands-on, problem-solving mindset. Detail-oriented while maintaining big-picture perspective. Adaptable and flexible in a fast-paced, deadline-driven environment. Collaborative, with a focus on building strong internal and external relationships. Compensation & Benefits • Competitive salary based on experience and performance. • Comprehensive benefits package including medical, dental, PTO, and 401(k). • Career growth within a company focused on innovation, excellence, and long-term relationships. Our Core Values FAIR. INTEGRITY. INNOVATION. RIDE FOR THE BRAND. At Structure Exhibits, we don't just build exhibits - we build trust. Every member of our team takes pride in delivering creative, cost-effective solutions that make our clients look their best while keeping our operations sharp, efficient, and profitable.
    $87k-138k yearly est. 2d ago
  • Desktop Support Analyst

    Firstpro 360 4.5company rating

    Jacksonville, FL job

    Stable and growing company has an immediate need for a Deskside Support Technician. In this role, you will work as the go-to IT person for a small regional office while also supporting the overall ticket queue company-wide. Much of this work is hardware support, including the ability to deploy, support and troubleshoot hardware (PC's, laptops, printers), AV equipment, support the phone system, and more. This is a great opportunity to work at a reputable company. This company offers full benefits, weekly telecommute options, competitive salaries, casual dress around the office, 401K matching, and much more! Requirements: 3+ years of IT Deskside support experience level 1 and level 2 - laptops, desktops, printers, phones, remote access systems, etc. Excellent phone and deskside etiquette. Solid foundation and understanding around MS Suite, LAN and WAN, IT hardware including PC's, Laptops, and Printers. Pluses - Adobe, phone support, video conference equipment support; Office 365 experience.
    $39k-51k yearly est. 1d ago
  • Operations Manager

    FPC of Savannah 4.3company rating

    Nashville, TN job

    Operations Manager - Distribution Center About the Role We are looking for a results-driven Operations Manager to lead daily distribution center activities and drive operational excellence across fulfillment, inventory, and warehouse execution. This role is ideal for a hands-on leader who thrives in fast-paced environments and is passionate about continuous improvement, team development, and process optimization. The Operations Manager will play a key role in improving performance, ensuring safety and quality standards, and partnering cross-functionally to support business objectives. What You'll Do Lead and manage end-to-end distribution center operations, including receiving, storage, order fulfillment, and shipping. Drive continuous improvement initiatives using Lean principles, Kaizen events, and standard work to improve productivity and reduce inefficiencies. Establish and sustain 5S standards to promote a safe, organized, and efficient warehouse environment. Develop, coach, and mentor frontline leaders and associates to build a high-performing, accountable team. Track and analyze operational KPIs related to throughput, accuracy, service levels, and labor efficiency. Partner with planning, inventory, and customer-facing teams to ensure on-time and accurate order execution. Ensure compliance with safety policies, company standards, and regulatory requirements. Identify operational risks and implement corrective actions to support consistent performance. What We're Looking For Proven experience leading operations in a distribution, fulfillment, or warehouse environment. Strong working knowledge of Lean, continuous improvement tools, and operational best practices. Demonstrated ability to lead teams, influence change, and improve performance through data and metrics. Excellent communication skills with the ability to work effectively across functions. Experience with warehouse management systems (WMS) and operational reporting tools preferred. Bachelor's degree in operations, supply chain, logistics, or a related field-or equivalent experience.
    $50k-82k yearly est. 1d ago
  • Break-Fix/Refresh Technician

    Medasource 4.2company rating

    Dayton, OH job

    Job Title: Break-Fix/Refresh Technician Duration: 12-Month Contract (Renews Annually) Hours: Monday-Friday, 8:00AM-5:00PM We are seeking a hands-on Break-Fix/Refresh Technician to join our IT team in the Greater Dayton area. This role is ideal for individuals looking to gain experience in the IT field while providing direct hardware support to hospital and clinic staff. The technician will be responsible for maintaining, troubleshooting, and replacing IT hardware across multiple hospital and clinic locations. Responsibilities: Device Refresh & Deployment Replace outdated desktops, laptops, monitors, and peripherals. Set up and configure workstations for hospital staff. Image and reimage devices for future use.
    $31k-40k yearly est. 23h ago

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