US Oncology Holdings Inc jobs - 66 jobs

Lab Services Supervisor WEEKLY HOURS: 40 OHC - Specialists in Cancer and Blood disorders, is seeking a Lab Services Supervisor to join our team at our Blue Ash office. As the only independent adult cancer program in the region, we offer Medical, Radiation, Blood and Marrow Transplant, Gynecologic, and Breast Surgical Oncology services. OHC supports a robust cancer research and clinical trials program, neuro-oncology, cancer genetics specialists and supportive care program. The Lab Supervisor is responsible for the efficient operation of the laboratory facility. They will be responsible for ensuring the accurate and timely testing of procedures. This person assures compliance with applicable regulations regarding the laboratory operations and participates in site specific daily operations, communications and patient flow. Why choose OHC? You take care of our patients, so we take care of you. OHC's benefits include: * 3 Health Insurance Plans to choose from * 2 Dental and 2 Vision insurance plans * A company matched 401K plan * Profit sharing plan for clinical employees * Competitive salaries * Company paid short term / long term disability / life insurance * Paid Holidays * A generous PTO plan * Tuition Reimbursement * Professional Development Program * Nationwide Discounts at your favorite hotels, resorts and retailers just for being an OHC employee * Wellness Program * Yearly merit raises * Opportunities for advancement Responsibilities Responsibilities include but not limited to: * Acts as working general supervisor for the laboratory. Performs routine tests as required and develops knowledge of more complex tests to perform as needed. * Supervises laboratory personnel. Evaluates qualifications of potential employees; interviews and hires; monitors and evaluates performance. Trains or assigns training of lab personnel. Provides for continuing education program and monitors employee participation. Schedules laboratory personnel. Directly supervises day to day testing and reporting. * Establishes and monitors quality assurance, quality control, proficiency testing and routine maintenance policies and procedures. * Establishes and monitors policies and procedures for overall testing performance. Select, evaluates, and validates all test methods. Writes new test procedures and maintains a current procedure manual. * Reviews patient test results, quality control, proficiency testing and maintenance records. Ensures that patient test results are not reported until all corrective actions have been taken and the test system is properly functioning. * Maintains awareness of and compliance with state and federal regulations regarding laboratory operations and licensing. * Maintains awareness of and compliance with state and federal OSHA regulations and other safety regulations. Enforces safety standards. Maintains employee health records when mandated. * Orders supplies and equipment. Evaluates new equipment and reagents for technical suitability and cost effectiveness. Performs cost analysis on major equipment purchases. * Analyzes true cost of providing individual tests and other laboratory services. Recommends pricing of tests and other services based on this analysis. * Interfaces with other disciplines (i.e. nursing, clerical) to ensure a smoothly functioning and efficient operation. * Maintains a clean working environment and restocks the laboratory area as needed. * Maintains confidentially of all information related to patients and medical staff. * Assists management in budgeting, cost analysis, marketing, and managed care contracts. * Participates in site specific daily operations, communications and patient flow. * Demonstrates working knowledge of applicable labor laws. Qualifications MINIMUM QUALIFICATIONS: * Associates degree in Medical Technology or related science field, Bachelors degree in Medical Technology preferred. * Minimum five years experience in laboratory testing. * Previous supervisory experience preferred. * ASCP or equivalent certification required. Current state licensure if required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands of this job typically require full range of body motion including manual and finger dexterity and eye-hand coordination in operation and manipulation of complex laboratory equipment. Requires sitting/standing for extensive periods of time with the use hands to finger, handle, or feel and arms to reach or carry. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision, color perception and hearing to normal range. Requires legible handwriting. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment and requires significant interaction with management, staff and external auditors and clients. Work will require frequent travel by air or automobile, approximately 70% of workweek, on average.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions -Conduct proactive outreach within the community to identify individuals in need of behavioral health services. -Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. -Conduct initial assessments to identify the behavioral health needs of individuals. -Provide information and referrals to appropriate behavioral health services and resources. -Respond to crisis situations and provide immediate support and intervention. -Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. -Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. -Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience - minimum of 1-3years of military experience with at least one deployment preferred but not required - must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities - Strong knowledge of behavioral health services, resources, and crisis intervention techniques. - Excellent communication, interpersonal, and organizational skills. - Ability to work independently and collaboratively within a team. - Sensitivity to the understanding of the social determinants of health. - Proficiency in using electronic health records and documentation systems. - Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: The role is responsible for the external vendor management, overseeing relationships, contracts, amendments, scope of work requests, vendor processes, analysis, and invoice submissions for the MGB Revenue Cycle Operations team. The position will also communicate with all business owners in the MGB RCO and collaborate with the strategy and innovation department. Does this position require Patient Care? No Essential Functions: Works closely with operational leaders to develop, recommend and establish strategies, plans and processes to understand and control external vendors. -Research and track vendor contract terms, alerting staff to renewal deadlines or extensions needed and documenting communications. -Maintain detailed records of correspondence and documentations of the entire contracting process, tracking and reporting on key projects including post-contract changes, amendments, and SOW fulfillment. < -Responsible for creating efficiencies, risk mitigation and vendor management. -Solve any contract-related problems that arise with guidance from MGB RCO leadership team. -Present information to key stakeholders about contract-related matters. -Develop and maintain vendor/contract management workflows. Qualifications Education Bachelor's degree required. Can this role accept experience in lieu of a degree? No Experience Vendor management 3-5 years required Knowledge, Skills and Abilities - Excellent communication and presentation skills both written and verbal with ability adjust to audience. - Strong management, problem-solving and organization skills. - Proven analytical aptitude, with the ability to create/extract/manipulate/analyze large amounts of complex financial and operational data. - Project management experience, with an ability to manage several projects simultaneously. - Ability to build collaboration across the organization. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This position is on the surgical coding team. This role will work on Ambulatory work queues and E&M leveling. Job Summary Summary: Responsible for ensuring proper coding compliance, documentation accuracy, and adherence to coding guidelines and regulations. Does this position require Patient Care? No Essential Functions: Assign appropriate diagnosis codes (ICD-10) and procedure codes (CPT/HCPCS) to patient encounters based on medical documentation, physician notes, and other relevant information. -Ensure compliance with coding guidelines, including those outlined by the American Medical Association (AMA), Centers for Medicare and Medicaid Services (CMS), and other regulatory bodies. -Analyze medical records, including physician notes, laboratory results, radiology reports, and operative reports, to extract pertinent information for coding purposes. -Maintain a high level of accuracy and quality in coding assignments to ensure proper reimbursement and minimize claim denials. -Utilize coding software, encoders, and electronic health record systems to facilitate the coding process. -Support coding compliance efforts by participating in coding audits, internal or external coding reviews, and documentation improvement initiatives. -Maintain accurate records of coding activities, including tracking productivity, coding accuracy rates, and any coding-related issues or challenges. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Medical Billing and Coding preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Professional Coder - American Academy of Professional Coders (AAPC) preferred Experience Medical Coding Experience 3-5 years required Knowledge, Skills and Abilities - In-depth knowledge of medical coding systems, including ICD-10, CPT, and HCPCS, and their application in hospital billing. - Familiar with coding guidelines and regulations, including those set by the AMA, CMS, and other relevant organizations. - Strong analytical skills and attention to detail to accurately interpret medical documentation and assign appropriate codes. - Excellent understanding of anatomy, physiology, medical terminology, and disease processes to support accurate coding. - Excellent communication skills, both written and verbal, to interact effectively with healthcare providers and billing staff. - Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan UM Medical Director Qualifications Education: MD or DO required Licenses and Credentials: Physician - Massachusetts active full license required Experience: 5+ years of Health Plan UM experience at least 5 years of clinical practice experience Knowledge, Skills and Abilities: Utilization Management experience Excellent written and oral communications skills Proficient in basic computer skills, use of EHR's, digital tools Multitasking abilities Adaptable to change due to business growth Job Description: Handles utilization management initial determinations, appeals and grievances within the scope of their expertise as defined by Medicare, MassHealth, NCQA and the Division of Insurance and within the compliance requirements of key regulatory and accreditation entities Use CMS, state and internal medical necessity policies to guide MN determinations Complete peer to peer case discussions with requesting providers as assigned Refer to IRO/external review if specialist match or expertise is needed Interact, communicate and collaborate with network and community physicians, hospital leaders and other vendors regarding care and services for enrollees Monitors performance metrics to identify areas for continuous improvement and ensure compliance Establishes and maintains positive relationships with colleagues and customers and gains their trust and respect Ensure diversity, equity and inclusion are integrated as a guiding principle Other duties as assigned with or without accommodation Additional Job Details (if applicable) Primarily remote position M-F 830-5pm EST Ensures that all assigned work is completed within regulatory timelines Checks and addresses assigned work queues, email, Teams messages during assigned work hours Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Regular Work Shift Day (United States of America) EEO Statement: Balance Sheet Cost Centers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Supervisor - Arbitration Appeals is responsible for the oversight, management, and strategic direction of post-closure arbitration review and reopening activities for Federal and State out-of-network disputes utilizing the independent dispute resolution processes. This role supervises the staff responsible for the review, investigation, and reopening of closed out-of-network disputes utilizing the Federal independent dispute resolution processes, known as "arbitration," including assessing whether errors occurred in dispute closure and pursuing corrective action when appropriate. At this time, US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska. The base pay estimate for this role is $55,300 - $88,400 annually. The final offer will depend on the skills, experience, and qualifications of the selected candidate. This range is for base pay only and does not include bonuses or other compensation. This position is eligible for an annual bonus. Bonuses are not guaranteed and are awarded based on company and individual performance. Job Highlights ESSENTIAL DUTIES AND RESPONSIBILITIES: (The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation) * Supervises and provides day-to-day leadership for Arbitration Closure Appeals staff, including workload management, prioritization, coaching, and performance feedback. * Oversees the investigation and evaluation of closed Federal and State arbitration disputes to ensure determinations regarding reopening or correction are accurate, consistent, and aligned with CMS technical assistance and regulatory requirements. * Analyzes closure and appeal data to determine prioritization. * Reviews and approves reopening and correction requests, including supporting documentation and escalation rationale, prior to submission when appropriate. * Serves as the escalation point for complex, high-risk, advising leadership on recommended actions. * Ensures post-closure timelines, deadlines, and follow-up actions are monitored and met in accordance with operational guidelines and regulatory standards. * Acts as the primary management contact for CMS, IDR entities, arbitrators, and Departments of Insurance on post-closure disputes, reopening requests, and related inquiries. * Establishes and maintains quality control standards for post-closure reviews, including audits of investigations, submissions, and outcomes to ensure accuracy and compliance. * Identifies, analyzes, and communicates trends related to improper closures, portal errors, recurring eligibility issues, or inconsistent application of arbitration rules. * Partners with arbitration leadership, compliance, legal, and operational teams to develop corrective actions, process improvements, and preventive controls to reduce future closure errors. * Develops and maintains reporting on post-closure activity, outcomes, trends, and risk indicators to support leadership decision-making and audit readiness. * Assists with training, documentation, and knowledge sharing to ensure staff remain current on CMS guidance, regulatory updates, and internal standards. * Supports special projects, regulatory initiatives, and continuous improvement efforts related to arbitration operations and post-closure review. Qualifications KNOWLEDGE/SKILLS/ABILITIES (KSAs): * High school diploma or equivalent. * 5 years of related healthcare, arbitration, appeals, or dispute resolution experience * Previous supervisor or lead experienced preferred. * Excellent written and verbal communication skills. * Intermediate skills in Microsoft Word and Excel is required * Ability to be detail oriented and organized with ability to prioritize. * Prior healthcare experience and/or appeal work is a plus. * Advanced knowledge of Federal and State arbitration processes, CMS guidance, and post-closure dispute handling preferred. * Demonstrated leadership skills with the ability to coach, mentor, and develop team members. * Advanced level skill in computer applications including MS Word, MS Excel. * Advanced knowledge of payor processes and healthcare billing. Anesthesia experience preferred. * Must display teamwork attitude and good inter-personal skills. * Organized with strong attention to detail. * Ability to prioritize and organize work and projects to ensure focus on high impact/value-added activities and meet deadlines. * Ability to identify trends to gain efficiencies in day-to-day work; sharing knowledge with colleagues. * Ability to communicate effectively in writing. * Ability to work independently with limited supervision. * Willing to learn new processes. * Knowledge of basic medical terminology and concepts preferred. * Knowledge of CPT, ICD-9, and ASA coding preferred. * Ability to effectively work well under pressure in a fast-paced environment. * Assist with special projects and perform other duties as assigned. * The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Occasional Standing * Occasional Walking * Frequent Sitting * Frequent hand, finger movement * Use office equipment (in office or remote) * Communicate verbally and in writing US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

We are looking for a training specialist to help support our RCM staff by leading training sessions or developing curriculum to support team members in their roles. The Revenue Cycle Management (RCM) Training Specialist will be responsible for conducting training sessions for the RCM department which includes, but is not limited to Accounts Receivable, Registration, Cash Management, Customer Service, as well as New Hire Onboarding/Training. The RCM Training Specialist will conduct training for administrative functions and utilization of system applications such as athena IDX, Outlook, Microsoft Teams, etc., and assist with specific process improvement initiatives within the RCM department that will drive both system and personnel efficiency. This role works closely with the Quality Assurance (QA) and RCM operational teams to identify areas of opportunity. At this time, US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska. Job Highlights ESSENTIAL DUTIES AND RESPONSIBILITIES: (The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation) * Assists with the maintenance of course curriculum for all RCM functions including but not limited to Accounts Receivable, Billing, Cash Management, Customer Service, Payer Contract Management etc. * Collaborates with Education & Development (E&D) Manager to implement measures to ensure the effectiveness of training courses and curriculum. * Participates in and conducts company training programs. * Completes administrative tasks in support of the Education and Development team such as scheduling training sessions, distributing reference materials, and maintaining documentation systems. * Works with the leadership team and other senior staff to address specific training needs. * Assists in organized and effective roll out of new systems, processes, or system updates. * Other duties as assigned by management. Qualifications KNOWLEDGE/SKILLS/ABILITIES (KSAs): * Healthcare industry experience preferred. Ideal candidate will have experience with professional physician practices in an independent or hospital setting. * AthenaIDX (formerly known as Centricity Business) experience preferred. * Knowledge of RCM for physician practices preferred. * One to three years of individual and team training experience. This experience can be replaced by relevant healthcare industry experience. * Basic knowledge of Windows, Power Point, Word and Teams or similar programs required. * This position requires the ability to appropriately and effectively communicate and maintain the integrity of sensitive, detailed information pertaining to employee's training. * Leadership skills to effectively direct trainees and other department professionals while in a training class environment and ability to properly evaluate comprehension and application of subject material. * This position requires initiative, motivation, creativity, and ability to understand many areas of expertise. * The training area is one of constant change. This position must be able to react positively to these developments and help lead the way forward to include new developments in training targeted to both new and existing employees. * Ability to communicate professionally with all levels of management. * Excellent written or oral communication skills are necessary to produce and deliver quality training programs. * Basic utilization of Microsoft Word, PowerPoint, Outlook, and Teams. * Some travel may be required. * The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Occasional Standing * Occasional Walking * Frequent Sitting * Frequent hand, finger movement * Use office equipment (in office or remote) * Communicate verbally and in writing US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. LCSW: starting pay rate $68,224 LICSW: starting pay rate $92,227 SIGN ON BONUS AVAILABLE for eligible Non-MGB employees: $3,000 FOR LCSW, $10,000 FOR LICSW/LMHC, Please ask about the details! Job Summary Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Massachusetts General Hospital seeks a dynamic Licensed Clinical Social Worker (LCSW)/Licensed Independent Clinical Social Worker (LICSW) to serve on the Special Operations Team. In this role, the LCSW/LICSW will provide and oversee the provision of psychiatric, psychosocial, and overall mental health services and referrals for military Special Operators into the Home Base program. They will also be dedicated to supporting the Special Operations Forces (SOF) program and will provide coverage to other clinical operations as needed. The LCSW/LICSW may help cover approximately 2-3 weekend shifts per year. Summary This position will collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. They work collaboratively with all healthcare team members to develop and implement treatment plans that support patient-centered plans of care for both individual patients and the medical community. Does this position require Patient Care? Yes Essential Functions -Provides psychosocial assessments of patients and families with social, emotional, interpersonal, and/or environmental issues. Formulates biopsychosocial assessment, disposition, and treatment plans. -Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. -Monitor, evaluate, and record client progress according to measurable goals described in the treatment and care plan. -Coordinate care for Special Operations Forces (SOF) veterans and military-connected family members seeking care at Home Base with the appropriate internal or external clinicians in a multi-disciplinary team, coordinated care model. -Serve as a contact point for accepting and triaging SOF referrals from internal clinicians, outside clinicians and self-referred patients. -Serve as primary case manager for patients in SOF admissions process in collaboration with Admissions Coordinator, including, but not limited to, the following responsibilities: conduct pre-screening to assess treatment and evaluation needs for SOF patients referred; coordinate signing of Release of Information forms, acquire relevant medical records, and coordinate with SOCOM where applicable; serve as point of contact for ongoing questions from the patient as they arise. -Monitor patient's status in admissions process using appropriate documentation. -May be asked to collaborate with SOF/ComBHaT team, patients, clinical team, and Resource Specialist to identify clinical and psychosocial needs in patients' home communities and identify appropriate resources. -May provide direct clinical services to Veterans and/or family members, which may include group or individual therapy. -May provide psychoeducation regarding PTSD, TBI, and related conditions to Veteran patients and family members as clinically appropriate within the context of the Intake and triage duties. -Collaborate with an inter-disciplinary team of clinical staff (social workers, psychologists, nurses, psychiatrists, physiatrists, physical therapists, etc.) to coordinate patient care and plan for discharge/aftercare when needed. -Consult with team to facilitate mandated assessments when abuse is suspected (child, disabled adult, elder), and safety assessment when violence is reported. Collaborates with MGH resources (HAVEN and Child Protection Team). -May assist with crisis intervention and management. -Documents timely and relevant information in patient electronic medical record and Home Base database. -Provide coverage for social work responsibilities in Outpatient Clinic as needed. -For LICSWs: provide clinical supervision to LC-level and/or MSW students as needed. -Additional responsibilities as assigned. Qualifications Education Master's Degree Social Work required or Master's Degree Mental Health & Behavioral Medicine required Can this role accept experience in lieu of a degree? No Licenses and Credentials Current professional licensure in Massachusetts (LCSW required, LICSW preferred). Experience Clinical Social Worker I Clinical Experience in a medical setting 0-1 years required Clinical Social Worker II Clinical Experience in a medical setting 2-3 years required Knowledge, Skills and Abilities - Excellent organizational and time management skills. - Excellent crisis intervention skills. - Good problem solving and conflict resolution skills. - Ability to work well collaboratively and independently. - Strong written and verbal communication skills. - Knowledge of community resources and the aging process. - Demonstrates basic foundational skills, showing fundamental knowledge and a commitment to the application of professional values and ethics. - Demonstrates fundamental skills in formulation, assessment of risks, crisis intervention completion of psychosocial treatment plans, and appropriate documentation. - May need assistance and guidance in ensuring the patient's needs, safety measures, and concerns are brought forward. Emerging knowledge of internal and external resources. - Developing and demonstrating interpersonal collaboration in a medical setting- inpatient or outpatient. - May need coaching/guidance in this area. - May provide some assistance and support with onboarding for new team members. - Aware of opportunities in department/service initiatives; participates in initiatives at an entity level. Uses data to measure progress. - Demonstrate fundamental skills under supervision. May need assistance in promoting collaboration among healthcare team members, other colleagues, and the organization to support and enhance patient care. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $56,992.00 - $82,992.00/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

US Anesthesia Partners is the highest-quality single-specialty anesthesia practice in the United States, with over 6,000 employees distributed across 12 states. Our clinical and non-clinical staff support each other as they work toward a common vision: Empowering people to advance exceptional care. POSITION SUMMARY: The Program Director - Information Security is responsible for establishing, maturing, and driving consistent execution and reporting across USAP's Information Security programs. This role partners closely with Information Security leadership and cross-functional technology and business stakeholders to ensure security initiatives are clearly defined, measurable, predictable, and transparently reported to executive leadership and governance bodies. This position serves as a senior program execution and reporting leader, ensuring Information Security programs have documented scope, clear accountability, defined KPIs, and visible maturity metrics. The role operates with executive sponsorship and acts on behalf of Information Security leadership to coordinate execution, track progress, surface risks, and communicate outcomes across the organization. This is an individual contributor role requiring strong executive presence, healthcare and information security experience, and the ability to operate effectively across organizational boundaries without direct authority. Job Highlights ESSENTIAL DUTIES AND RESPONSIBILITIES: (The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation) Information Security Program Definition & Maturity * Establishes and maintains a structured portfolio of Information Security programs, including documented purpose, scope, ownership, and success measures.• Partners with Information Security leadership to define program KPIs and business-as-usual performance metrics.• Assesses and documents program maturity, including gaps in technology, process, and staffing, and ensures findings are aligned to strategic roadmaps and investment planning.• Supports the evolution of the Information Security program landscape by identifying opportunities to improve clarity, consistency, and execution maturity. Program Execution Oversight & Accountability * Drives accountability across Information Technology and Information Security teams to ensure milestones, commitments, and timelines are met.• Tracks program and project dependencies, risks, and issues that may impact delivery predictability and surface concerns to senior leadership.• Promotes predictable outcomes by reinforcing disciplined execution practices and minimizing unplanned scope or timeline drift.• Partners with IT Operations, Architecture, and Security teams to ensure alignment between execution plans and strategic objectives. Executive, Audit, and Board-Level Reporting * Leads the development of monthly and quarterly reporting on Information Security programs and initiatives, providing clear visibility into progress, performance, and risk.• Partners with Information Security leadership to prepare fact-based executive summaries and supporting materials for IT leadership, Shared Services leadership, Audit Committee, Board of Directors, and Private Equity stakeholders. * Synthesizes execution progress, program performance, and risk indicators into concise, level-appropriate reporting that supports informed decision-making.• Exercises judgment in highlighting material risks, gaps, and trends while reducing unnecessary noise.• Translates execution data into visually clear, engaging, and audience-appropriate presentations, including detailed operational views and high-level, board-ready summaries.• Occasionally presents program status and reporting materials alongside senior leadership when appropriate. Cross-Functional Collaboration & Engagement * Acts as the primary Information Security program coordination point across Information Technology, including:o Clinical Applicationso Corporate Applicationso Interoperabilityo Data & Analyticso IT Operations and Infrastructure * Engages with peer leaders and teams as a trusted partner operating with executive sponsorship to advance Information Security initiatives. * Surfaces cross-functional risks, conflicts, and priority misalignments to Information Security and IT leadership for awareness and resolution. Qualifications KNOWLEDGE/SKILLS/ABILITIES (KSAs): * Bachelor's degree in Information Technology, Information Security, or a related field, or equivalent professional experience required. * 10+ years of experience in Information Security, IT program leadership, or related roles within healthcare or other regulated industries required. * Demonstrated experience supporting C-suite leadership and executive governance forums required. * Proven experience coordinating complex, cross-functional initiatives required. * Prior experience interacting with Audit Committees or Boards of Directors preferred. * Experience working with governance, program management, roadmap, and executive reporting tools (e.g., AuditBoard, Smartsheet, Aha! Roadmaps, Officetimeline, or similar platforms) preferred. * Relevant professional certifications such as CISSP, CISM, PMP, or comparable credentials preferred. * Strong understanding of Information Security programs, controls, and regulatory drivers within healthcare environments. * Familiarity with healthcare compliance frameworks and expectations, including HIPAA, SOC 2, HITRUST, and NIST-based frameworks. * Understanding of enterprise IT operating models, program management practices, and cross-functional dependency management. * Executive-level communication, synthesis, and presentation skills. * Proven ability to translate complex technical and compliance information into clear, fact-based executive reporting. * Strong program execution discipline with a focus on accountability and predictable outcomes. * Ability to influence and drive follow-through across teams without direct authority. * High emotional intelligence and sound judgment in navigating complex organizational dynamics. * Strong analytical skills with attention to detail and data integrity. * Operate effectively across technical teams, senior leadership, and governance bodies. * Represent Information Security leadership intent accurately and consistently in cross-functional engagements. * Identify and surface risks, gaps, and execution challenges early. * Maintain credibility and composure in executive, audit, and board-level settings. * Manage multiple priorities in a dynamic environment while maintaining clarity and focus. * The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Occasional Standing * Occasional Walking * Frequent Sitting * Frequent hand, finger movement * Use office equipment (in office or remote) * Communicate verbally and in writing

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary General Summary: Under the general direction of the Director of Risk Capture, the Pre-Visit Clinical Review Specialist (CRS) facilitates the accurate and appropriate identification of patient medical conditions through comprehensive chart review combined with review of coding output data sources (internal and external claims) that results in improvement in the overall quality, completeness and accuracy of problem lists, visit documentation and disease registry assignments. The CRS utilizes both clinical and coding knowledge of Hierarchical Condition Categories (HCCs) to inform accurate and appropriate diagnosis considerations for suspect condition identification and recapture opportunities. This role serves to educate providers and the clinical care team on all aspects of risk capture and linkages with quality. Qualifications Principle Duties: Drive Clinical Delivery Performs accurate and timely pre-visit review of selected ambulatory encounters to identify opportunities to recapture medical conditions that meet criteria as HCC diagnoses and to capture new, suspected HCC conditions. Accurately interprets clinical information in the medical record, evaluating clinical indicators to identify potential diagnoses Presents clear HCC Consideration Communication to provider and educates providers to obtain greatest possible diagnostic specificity to accurately reflect the patient's condition(s) Identify Education Opportunities Identifies themes through chart review that might present education opportunities for individual or groups of providers Gathers feedback from periodic post-visit chart reviews and incorporates these learnings into educational opportunities with providers Identifies opportunities for Process Improvement and Quality Improvement, as needed Foster collaborative relationships across the enterprise Communicates appropriately and compliantly with physician or care team through Epic resources to improve medical record documentation Participates in ambulatory unit/organizational programs and meetings as needed Maintains professional competency by keeping abreast of new coding issues and guidelines. Attends classes and meetings as assigned. Reviews professional CDI and coding literature regularly Maintains clinical licensure and/or medical coding credentials (e.g. RN, PA, NP, CRC, CDEO, CCS, CPC) and completes all required Organizational Competencies and trainings (if applicable) Meets with providers on an as-needed basis to address concerns or areas of opportunity, and performs chart reviews as needed Maintains good rapport and professional relationships, as outlined in MGB Code of Conduct - Approaches conflict in a constructive manner, helps identify problems, offers solutions and participates in resolution Responsible to perform any other assigned duties as requested Qualifications: Minimum three (3) - five (5) years' experience required in either, case management, outpatient coding, utilization review, CDI or other disciplines with either coding experience however, an equivalent combination of education and experience, which provides proficiency in the areas of responsibility, may be substituted for the stated education and experience requirements. 2 years' experience in Primary Care, medical coding, risk adjustment or CDI preferred Current certification in Clinical Documentation Improvement (CDIP, CCDS, CCDS-O or CDEO) preferred Certification in medical coding and or risk adjustment (i.e., CRC, CPC, CCS, CDEO, or CCS-P or other pertinent to outpatient) preferred (CRC Required training within 1 year of employment) Medical licensure (RN, PA, NP) preferred Bachelor's degree healthcare related preferred Strong PC skills / Microsoft applications, including Outlook, Teams, Excel, PowerPoint Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Business Analyst will conduct detailed analytical studies to define problems, identify deficiencies and improve solutions which impact the enterprise's effectiveness, and provide the basis for issue resolution. They collaborate with users to define business requirements for system enhancements and new functionalities to achieve process improvements and revenue savings through automation and Robotic Process Automation (RPA). They will gather data through many sources, to looking for trends and identifying opportunities to improve performance. They will create efficiencies in processes and reporting using tools such as Power BI, as well as further develop our data collection and analysis practices while acting as a liaison between information technology and business leaders. At this time, US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska. The base pay estimate for this role is $66,900 - $113,700 annually. The final offer will depend on the skills, experience, and qualifications of the selected candidate. This range is for base pay only and does not include bonuses or other compensation. This position is eligible for an annual bonus. Bonuses are not guaranteed and are awarded based on company and individual performance. Job Highlights ESSENTIAL DUTIES AND RESPONSIBILITIES: ( The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation) Leadership & Management Skills: Pulls interdepartmental teams together across varying skillsets to come to a decision and partner to improve processes and metrics. Understands organizational impacts of business decisions and align her/his department's goals accordingly. Maintains good relationships with internal and external stakeholders to gain continued progress through mutual respect and dedication. Partners with Analytics to create and maintain Digital Transformation reporting. Assists with projects including but not limited to business requirements for automation support, testing, reporting/analytics. Business Analysis/Process Skills: Works with IT Platform Development team to monitor automation performance and maintain existing automations. Analyzes multiple data sets and find trends. Works with our support team to enhance automation processes. Acts as a Subject Matter Expert (SME) for the existing automations. Identifies opportunities for improvement on the existing automations. Identifies data integrity issues and suggest solutions to solve. Assists with design documents to automate business requirements/processes. Assists with creating process definitions and current/future state process maps for automation. Communication Skills: Communicates and presents their findings to managers and executives. Facilitates meetings to resolve issues and improve processes. Works with the Training team for training on the new processes. Needs to be able to correspond with IT regarding technical needs, while also having the ability to interpret trends and analysis for business owners in a clear and concise manner. Turns complex concepts into simple language. Time Management: Works on multiple projects across different data sets and on multiple deadlines. Qualifications KNOWLEDGE/SKILLS/ABILITIES (KSAs): Bachelor's degree required (extensive experience in healthcare revenue cycle management and/or process improvement may be substituted) Business analysis experience preferred Must be self-motivated and have critical thinking skills Must be detail oriented and be able to learn and adapt quickly Advanced Microsoft Excel and PowerPoint skills required Experience with reporting tools an asset Experience in revenue cycle management a plus Self-motivated, team player, with a sense of autonomy, initiative, and responsibility Comfortable interacting and presenting findings to senior management Experience with Athena IDX (Centricity Business) *The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasional Standing Occasional Walking Frequent Sitting Frequent hand, finger movement Use office equipment (in office or remote) Communicate verbally and in writing US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

The Coding Administrative Assistant - RCM requires a CPC-A certificate from AAPC. Experience working in a medical records department, or medical clerical experience is preferred but not required. Heath care background is a plus. A primary job function for this role is to obtain medical records documentation needed for coding from USAP partner facilities, accomplished by accessing various hospital medical record EMR systems, and/or communicating with facilities using eFax, email, or phone requests. Other key duties are running detailed reports from charge capture/coding platforms for use in KPI monitoring and process improvement. The Coding Administrative Assistant - RCM must be meticulous and possess excellent organization/time management skills. Coding Administrative Assistants contribute to the team KPI's and must be able to meet production standards and follow departmental pathways. The ideal candidate will possess excellent communication skills when interacting with external facility employees, and all levels of internal USAP. They often collaborate with other departments, and their duties also include communication to physicians and other care team members. At this time, US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska. Job Highlights ESSENTIAL DUTIES AND RESPONSIBILITIES: (The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation) * Experience with a variety of electronic medical records.• Utilizes EMR Navigation to locate and obtain required medical records. • Communicates with external facility staff with a high level of professionalism. • Enters data into excel tracking workbooks. • Utilizes coding platforms as required per divisional requirements. • Prepares reports for aging and KPI for coding leadership as assigned or requested. • Prepares data worksheets for coding reviews. • Communicates daily assignments with vendor partners. • Assists with maintenance of team playbooks (SOP/Pathways).• Interacts with and responds to physician coding documentation deficiencies. • Monitors and tracks clinician responses to documentation deficiencies and provides feedback to Coding Quality and Education.• Processes post-op pain rounding visits. • Entry level coding (post prospective audit).• Performs other duties as assigned. • Adheres to all company policies and procedures - especially HIPAA and confidentiality. Qualifications KNOWLEDGE/SKILLS/ABILITIES (KSAs): * High school graduate or equivalent.• CPC-A, or CPC with limited experience in anesthesia, RHIT eligible or newly credentialed.• Minimal level of coding experience with a basic understanding of documentation guidelines, and the ability to understand and keep abreast of coding guidelines. • Ability to self-motivate and initiate new projects when the opportunity presents itself. • Ability to work independently, but under the direction of the team lead or supervisor. • Complete projects in a timely manner.• Intermediate knowledge and working experience with Microsoft Word and Excel.• Intermediate Outlook skills.• Ability to type 50 words per minute.• Communicate well with all levels of USAP employees and vendors. • Excellent organizational skills.• Ability to read, write, and speak English. • Excellent computer skills. * The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Occasional Standing• Occasional Walking• Frequent Sitting• Frequent hand, finger movement• Use office equipment (in office or remote) • Communicate verbally and in writing US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Sterilization Technician “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Part Time Flexible Day Monday through Friday 8am-5pm Responsibilities Dental Lab Technician are skilled in the use of sophisticated instruments and equipment used to perform laboratory procedures. Dental Lab Techs will work directly with the dentist and team by following detailed written instructions and molds to create dental prosthetics. Skills Required to Make a Great “Impression” on Our Team Follow the instruction provided by dentists to design and fabricate dental prosthetics including bridges, crowns, veneers and inlays Create models using plaster, wax, porcelain, and metal Grind, smooth, and polish dental prosthetics using finishing burs and grinding equipment Fabricates custom trays, base plates and bite rims and performs final waxing Recognize and identify color shades Meet quality standards regarding dental prosthetics to establish safety and health protocols Ability to work efficiently and meet deadlines in a timely manner Order and monitor dental supplies and equipment inventory Follow OSHA and safety regulations including compliance with HIPAA guidelines, CPR, X-rays, and other required certifications and registrations Qualifications So How Can You “Fill” This Role? 0-2 years' experience State Licensure where specified Valid Dental Radiographer License for respective state requirements Proficient in MS Office Suite “Brace” Yourself…It only Gets Better Comprehensive benefits package including 401k Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us Constant opportunities for career growth and continuing education An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG3 We can recommend jobs specifically for you! Click here to get started.

US Anesthesia Partners is the highest-quality single-specialty anesthesia practice in the United States, with over 6,000 employees distributed across 12 states. Our clinical and non-clinical staff support each other as they work toward a common vision: Empowering people to advance exceptional care. US Anesthesia Partners is seeking an Access Control Specialist who is responsible for managing user access across enterprise systems, ensuring compliance with internal security policies and external regulatory requirements. This role plays a critical part in safeguarding sensitive data by overseeing provisioning, deprovisioning, and access reviews, while maintaining detailed documentation for audit readiness. Job Highlights ESSENTIAL DUTIES AND RESPONSIBILITIES: * Processes user access requests, including provisioning, deprovisioning, and modifications, based on control policies and employee status. * Identifies and resolves access issues, ensuring alignment with security policies and regulatory standards. * Monitors and responds to Workday notifications regarding employee terminations, transfers, and role changes; promptly revokes or adjusts access as needed. * Conducts regular access reviews to validate appropriate user access and remove outdated access. * Collaborates with HR, IT, and department leadership to support onboarding, offboarding, and internal transfers. * Maintains detailed documentation to ensure all changes are accurately recorded and auditable. * Participates in internal and external audits by providing access control evidence and responding to inquiries. * Supports automation initiatives related to access provisioning and deprovisioning using tools like Power Automate or ServiceNow workflows. Qualifications KNOWLEDGE/SKILLS/ABILITIES (KSAs): * High school diploma. * Minimum 3 years of experience with access reviews, audit preparation, and compliance reporting. * Strong understanding of identity lifecycle management and access control best practices. * Ability to manage and protect sensitive information with discretion and accuracy. * Strong organizational and documentation skills including high attention to detail. * Proficient in using Excel, Microsoft Entra ID and access tracking tools. * Excellent verbal and written communication skills. * Proficient in managing and navigating insurance/payer portals for administrative tasks. * Identity & Access Management (IAM): Microsoft Entra ID, Active Directory * Ticketing Systems: ServiceNow, FreshService * Productivity Tools: Microsoft Excel, Power BI, SharePoint, SmartSheet * The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Occasional Standing * Occasional Walking * Frequent Sitting * Frequent hand, finger movement * Use office equipment (in office or remote) * Communicate verbally and in writing

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Family Support Specialist (FSS) Role is multifaceted. The FSS engages with veterans, service members and military-connected family members to spread awareness about the impacts of military service on entire family systems. They encourage family members to take advantage of clinical, wellness and educational services available through the Home Base Program. The Family Support Team (FST) is the first point of contact for military connected family/supports seeking information or care at Home Base. FSS provide peer support for military connected family/supports participating as part of their service member/veteran's clinical programming. Finally, the FST team delivers/facilitates resiliency offerings in addition to hosting recreational activities for families in New England. In addition to patient-facing outreach, the FST works to build and maintain relationships with other local, regional and national military-serving organizations in an effort to collaborate in support of military families. The FST may need to work outside of normal working hours, to include some nights and weekends. Travel may also be required for this role. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Worker collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions -Conduct proactive outreach within the community to identify individuals in need of behavioral health services. -Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. -Conduct initial assessments to identify the behavioral health needs of individuals. -Provide information and referrals to appropriate behavioral health services and resources. -Respond to crisis situations and provide immediate support and intervention. -Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. -Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. -Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Experience Experience in behavioral health outreach or related field 1-2 years preferred Lived experience as a military family member Minimum of 3 years working with military families Knowledge, Skills and Abilities Knowledge of military structure Knowledge of community services and resources available to military families Familiarity with PTSD and TBI and the challenges that accompany such diagnoses Compassionate and empathetic spirit Ability to listen and manage stressful situations and respond calmly and professionally in a safe and reassuring manner Strong knowledge of behavioral health services, resources, and crisis intervention techniques. Excellent communication, interpersonal, and organizational skills. Ability to work independently and collaboratively within a team. Proficiency in using electronic health records and documentation systems. Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial “face and attitude” of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Make patient appointments and maintain appointment records. -Greet and assist patients. -Answer telephones, assist callers with routine inquiries, and schedule appointments. -File materials in patient folders and print appointment schedules. -Process patient billing forms and scan documents to patient medical record/LMR. -Call for patient medical records and laboratory test results. -Open and distribute unit mail or faxes. -Type forms, records, schedules, memos, etc., as directed. -Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. -Acts as "Super User" for scheduling, registration and billing systems. -Provides assistance and training to others in these areas. -May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with all Office Suite, -Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Orthodontic Assistant Travel between Salem, Boardman, and Niles “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Hours of Operation (Pay Rate $15.00-18.00 per hour) Monday through Thursday 8am-5pm Occassional Fridays Responsibilities The Orthodontic Assistant partners with the practice team to provide excellent clinical support to help patients get the care they need. An orthodontic assistant prepares the patient for treatment and assists the Orthodontist by preparing materials and equipment for treatment for the Orthodontist use. Skills Required to Make a Great “Impression” on Our Team Provides excellent chair-side clinical support and assistance to doctors which includes but is not limited to charting, operatory set/clean up, and patient education. Records and reviews patient health history, makes chart entries under the doctor's direction and assures completion of forms and signatures in dental software. Enters and updates patient treatment plans at the direction of the treating doctor. Ability to change and remove wires, brackets, and adhesive, take impressions, take scans, prepare teeth for bonding Prepares treatment estimates for review and discussion with patient. Reviews the daily schedule to set up appropriate trays and instruments. Prepares patient, sterilizes and disinfects instruments, sets up instrument trays, maintains chain of asepsis, prepares materials, and assists dentist during dental procedures following OSHA guidelines. Qualifications So How Can You “Fill” This Role? 0-2 years' experience State Licensure where specified Valid Dental Radiographer License for respective state requirements CPR Certification Required Commitment to providing exceptional service, support, and education to patients “Brace” Yourself…It only Gets Better Comprehensive benefits package including 401k Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us Constant opportunities for career growth and continuing education An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG2 We can recommend jobs specifically for you! Click here to get started.

US Anesthesia Partners is the highest-quality single-specialty anesthesia practice in the United States, with over 6,000 employees distributed across 12 states. Our clinical and non-clinical staff support each other as they work toward a common vision: Empowering people to advance exceptional care. POSITION SUMMARY: The Application Support Analyst specializes in the Freshworks ITSM platform and plays a key role in maintaining, configuring, and optimizing our enterprise service management system. Unlike a traditional service desk agent role focused on ticket resolution, this position emphasizes system administration, workflow configuration, business requirement analysis, and platform enhancements to ensure long-term ITSM efficiency. The Application Support Analyst will collaborate closely with IT and business stakeholders to support service delivery, drive automation, and enhance user experience. This is a primarily remote position, but candidates must live within reasonable distance to the Dallas area. Job Highlights ESSENTIAL DUTIES AND RESPONSIBILITIES: (The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation) * Provides platform-level support and administration of the Freshworks ITSM environment, ensuring system stability and reliability.• Understands and documents business requirements, configures workflows, creates forms, and administers the Freshworks platform.• Configures and optimizes automation workflows, service catalog items, and business rules to improve ITSM processes.• Supports adoption of platform AI features (such as AI Copilot) to streamline ticket resolution, self-service, and workflow automation.• Collaborates with business stakeholders and IT teams to test and validate enhancements, integrations, and new features.• Develops and maintains knowledge base articles, training materials, and system documentation for consistent use and adoption.• Participates in platform upgrades, patch testing, and regression testing to maintain integrity and functionality.• Creates dashboards, analytics, and reports to provide visibility into ITSM performance, metrics, and SLAs.• Partners with IT leadership to recommend ITSM best practices aligned with ITIL standards.• Escalates complex incidents appropriately, while focusing primarily on platform administration rather than day-to-day ticket handling. Qualifications KNOWLEDGE/SKILLS/ABILITIES (KSAs): * Bachelor's degree in Information Technology, Business Administration, Finance, Human Bachelor's degree in Information Technology, Business Administration, or a related field (or equivalent experience).• 3-5 years of experience in IT support, ITSM administration, or application/platform support.• Hands-on experience with Freshworks (Freshservice, Freshdesk), ServiceNow, or other ITSM platforms required.• Experience with workflow design, automation, and platform integrations strongly preferred.• Exposure and/or certifications related to ITIL practices, service catalog design, and reporting dashboards is a plus.• Strong understanding of IT Service Management (ITSM) concepts and platforms, preferably Freshworks or similar (ServiceNow, Zendesk, Jira Service Management, etc.).• Demonstrated ability to configure workflows, automation, and service catalogs within an ITSM tool.• Strong problem-solving and analytical skills, with the ability to identify root causes and deliver long-term solutions.• Excellent verbal and written communication skills to engage with both technical teams and business stakeholders.• High attention to detail with proven ability to manage multiple priorities in a fast-paced environment.• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with reporting/analytics tools is a plus.• Customer service-oriented mindset with a collaborative, team-focused approach to problem-solving.• Familiarity with AI-enabled support tools, workflow automation, or ITIL practices preferred. * The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Occasional Standing• Occasional Walking• Frequent Sitting• Frequent hand, finger movement• Use office equipment (in office or remote) • Communicate verbally and in writing

The Billing Specialist I utilizes knowledge of insurance regulations, health insurance contracts, medical coding, and bookkeeping to perform a variety of revenue cycle support activities. These include but are not limited to medical coding, insurance verification, ensuring the accuracy of the information housed in the practice management system, preparing deposits, collecting, posting, and managing account payments, submitting accurate claims, and following up on accounts. At this time, US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska. The base pay estimate for this role is $18.17 - $29.04 hourly. The final offer will depend on the skills, experience, and qualifications of the selected candidate. This range is for base pay only and does not include bonuses or other compensation. This position is eligible for a quarterly bonus. Bonuses are not guaranteed and are awarded based on company and individual performance. Job Highlights ESSENTIAL DUTIES AND RESPONSIBILITIES: ( The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation) Maintains practice management system by entering accurate data, verifying and updating insurance, and claims information, handles carrier correspondence, manages EOBs, and key payments received into the system. Prepare, review, submit, and follow up with clean claims to various companies/individuals. Collect, post and management patient account payments. Investigates rejected claims to see why denials were issued and correct claims. Facilitate swift payment of invoices due to the organization by sending patient invoices, billing reminders, and making collection calls on outstanding balances as directed by the supervisor. Reviews and provides RCM weekly and monthly reports including productivity and financial reports as directed and completed action steps as necessary. Follows HIPAA guidelines when accessing and sharing patient information. Maintains patient and business confidentiality. Provides timely and professional customer service, verify discrepancies by and resolve patient billing issues, answer questions from patients, facility staff, and third-party vendors. Supports additional coding, billing, and practice management projects as needed. All other duties as assigned. Qualifications KNOWLEDGE/SKILLS/ABILITIES (KSAs): Highschool graduate or equivalent. Minimum of one year in billing experience preferred. Healthcare experience preferred. Knowledge of revenue cycle processes, medical insurance, and general accounting principles. High degree of accuracy and attention to detail. Ability to manage multiple tasks/projects, and deadlines simultaneously and to identify and resolve exceptions and to interpret data, proficient in data entry. Excellent communication skills, both verbal and written. Proficient computer skills, including Microsoft Office applications. *The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasional Standing Occasional Walking Frequent Sitting Frequent hand, finger movement Use office equipment (in office or remote) Communicate verbally and in writing US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.