Customer Success Retention Strategist
Frankfort, KY jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal processes, and identifying opportunities for account growth through strategic upsell and cross-sell initiatives. The position requires a high level of business acumen, discretion, and independent judgment to influence pricing strategies, negotiate terms, and develop retention frameworks that align with organizational goals. The Retention Strategist serves as a trusted advisor to customers, ensuring long-term value and satisfaction while collaborating across multiple internal teams including Sales, Finance, Legal, and Customer Success.
**Work Location**
This is a remote opportunity open to candidates located anywhere in the following states:
AR, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NE, OH, TN, WI
and
AL, CT, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV
**The Main Responsibilities**
+ Own and execute end-to-end renewal strategy, including forecasting, outreach, negotiation, and confirmation of contracts.
+ Develop and continuously improve retention playbooks and processes to maximize account value and minimize churn.
+ Exercise discretion in structuring complex deals, pricing adjustments, and migration strategies for high-value accounts.
+ Collaborate with cross-functional teams (Finance, Legal, Sales, Customer Success) to align renewal terms with company objectives.
+ Analyze competitor trends, market signals, and customer data to inform retention and expansion strategies.
+ Proactively identify and generate expansion opportunities within existing accounts, including upsell, cross-sell, and add-on services.
+ Handle escalations related to contract questions, negotiations, and requests, resolving issues with independent judgment.
+ Maintain and report a rolling 90-day renewal forecast by segment and territory, providing strategic insights to leadership.
+ Lead initiatives to improve operational efficiency by identifying process gaps and implementing solutions.
+ Serve as a subject matter expert on retention strategies, providing guidance and training to internal teams as needed.
**What We Look For in a Candidate**
+ Bachelor's degree or equivalent experience in business, communications, or related field.
+ 6+ years of experience in client-facing roles, ideally within SaaS or enterprise technology environments.
+ Proven success in managing complex renewals and retention strategies with measurable results.
+ Demonstrated ability to exercise discretion and independent judgment in negotiations and strategic decisions.
+ Strong analytical skills with the ability to interpret data and develop actionable insights.
+ Exceptional communication, presentation, and collaboration skills across multiple stakeholders.
+ Experience influencing pricing strategies, migration planning, and account growth initiatives.
+ Proficiency in CRM tools and forecasting methodologies for managing renewal pipelines.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$86,825-$115,763 in these states: AL AR FL GA IA IN KS KY LA ME MO MS NE OH PA SC TN VT WI WV
$91,972-$121,559 in these states: MI MN NC NH RI
$95,508-$127,344 in these states: CT DC DE IL MA MD NJ NY VA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
\#LI-AF1
\#GLE
Requisition #: 340848
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Director of Technology Communications
Frankfort, KY jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Lumen Technologies is transforming from a legacy telecom provider to a trusted network for AI, and we're seeking a bold, strategic communications leader to help tell that story. The Director, Technology Communications, will be responsible for shaping and driving the company's external communications strategy around technology innovation and digital platforms. You will oversee a team of 3 experienced communications professionals and work closely with the VP, External Communications to drive the strategy with high visibility to senior leadership to position Lumen as a leader in secure, high-performance digital networking for the AI economy.
**Location**
**The role is based in Denver, Seattle, or San Francisco; however, we are open to remote work for the right candidate. There may be travel involved in this role up to 20% for business purposes.**
**The Main Responsibilities**
+ Develop and implement effective external communications strategies and campaigns that drive our corporate narrative, highlight our digital innovation reputation, and amplify the voice of our product development teams, collaborating closely with Product & Technology, Legal, Marketing, Network Communications, and Internal Communications to advance the company's priorities and elevate its position as a digital network services leader.
+ Lead with a deep understanding of digital technology and a strong storytelling track record-and the confidence to partner with chief technology officer and product development teams to develop communications that are credible and impactful, from discovery to development to market rollout, whether that means engaging at a highly technical level or translating complex digital platforms for broader audiences.
+ Manage media relations and proactively pitch stories to relevant journalists and influencers, as well as respond to media inquiries.
+ Write and edit high-quality communications materials, such as press releases, op-eds, speeches, briefing notes, Q&A, and social media posts.
+ Monitor and analyze media coverage and public sentiment, and provide insights and recommendations to inform communications activities.
+ Drive and own the strategic vision for external communications, ensuring alignment with overall company objectives.
+ Provide leadership and mentorship to a team of experienced communications professionals, fostering a collaborative and high-performing environment.
+ Ensure high visibility and engagement with senior leadership, presenting strategic communications plans and updates regularly.
**What We Look For in a Candidate**
+ Bachelor's degree in communications, journalism, public relations, or related field.
+ At least 10-15 years of experience in external communications, with working knowledge of media relations, technology communications, or telecom, preferably in a leading technology company.
+ Excellent verbal and written communication skills, with the ability to craft compelling and engaging stories for different audiences and channels.
+ Strong media relations skills, with a proven track record of securing positive coverage and building relationships with journalists and influencers, especially with technology media.
+ Sound knowledge and understanding of artificial intelligence, digital platforms, and telecom, especially in the areas of technology, innovation, and B2B impact.
+ Ability to work under pressure and manage multiple projects and deadlines, while maintaining attention to detail and quality.
+ Ability to think strategically and creatively, and adapt to changing situations and priorities.
+ Team player with a collaborative and proactive approach to work.
+ Proven leadership skills, with experience managing and mentoring a team.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI
$163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
Requisition #: 340815
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Advocacy and Communications Intern
Richmond, VA jobs
AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin.
AARP's Community, State and National Affairs (CSN) Group includes Government Relations, Programs, Volunteer Engagement, Community Outreach and Advocacy at the federal, state and local levels. It delivers on AARP's social mission by educating and engaging people 50-plus and their families, strengthening communities, and championing issues that help give people financial and health security.
Are you a creative, passionate, and results-driven student interested in gaining professional advocacy and communications experience? The AARP Virginia Team is looking for you! Our team advocates on the state and federal levels to improve people's lives as they age and help build a better tomorrow for future generations. In this role, you will have the opportunity to learn, grow your network, and develop a diverse skillset while engaging in state advocacy, federal advocacy, and communications efforts. You will support our lobbying efforts in the General Assembly, contribute to our public communications and social media, and get an inside look at how the policymaking process works. We'll challenge you to think and work innovatively on real-world projects. The intern will be directed by the Associate State Directors for Advocacy and Communications and will support state and federal advocacy campaigns, voter education, outreach programs, and other local initiatives. AARP is committed to your growth and cultivating your continued learning and development. This paid internship has an anticipated start date of January 2026, with an option to continue throughout the year. Work hours are flexible during the school year and can be increased to full-time during summer.
Responsibilities
* Apply strategic, analytical, and creative thinking to help promote policy issues on prescription drug affordability, family caregiving, long-term care, fraud prevention, health and welfare, and retirement security
* Support the advocacy and communications efforts to advance these issues, as well as relevant event
* Assist with tracking legislation and committee meetings, research policy issues, draft documents to support our outreach and advocacy efforts, participate in team meetings and strategy discussions, collaborate on communications tactics, and engage in a support role for various remote and in-person events
* Communicate with AARP members, media, and the public on video and digital media channels
* Develop content for the state office webpage, Facebook, Twitter, member emails, and e-newsletters; edit volunteer-written stories; create and edit videos; prepare and distribute news releases; and make media calls
* Analyze and prepare reports on social media engagement and performance
Qualifications
* Must be enrolled at an accredited college/university as a rising undergraduate junior or senior, graduate student, or post-doctoral student and remain academically enrolled throughout the internship; or, must have previously graduated from college and enrolled in a continuing education program
* In-office/open office environment with the ability to work effectively surrounded by moderate noise and the ability to work remotely 2-3 days per week
* Must be a self-starter and adaptable with the ability to work under tight deadlines
* Ability to manage multiple projects, anticipate project needs, and discern work priorities
* Ability to work well with diverse populations, including age, gender, race, and sexual orientation
* Technical proficiency in Microsoft Office programs
* Exceptional verbal/written communication skills, with knowledge of AP Style
* Familiarity with creating and editing videos and knowledge of multiple social media platforms
AARP will not sponsor an employment visa for this position at this time.
Additional Requirements
* Regular and reliable job attendance
* Exhibit respect and understanding of others to maintain professional relationships
* Independent judgement in evaluation options to make sound decisions
* Ability to occasionally lift up to 25 pounds
Hybrid Work Environment
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
Compensation and Benefits
The hourly range is $18 for undergraduates, $21 for graduate students, $28 for Ph.D. candidates. Internships are non-exempt positions and are not eligible for employee benefits.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
Auto-ApplyContent Strategist-Remote
Richmond, VA jobs
**Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2764 **Primary Function** The Content Strategist serves as the editorial architect of client's corporate narrative, product storytelling, and owned content ecosystem. This role ensures that every piece of content - from executive commentary and event coverage to social posts and website articles - aligns to strategic messaging, brand campaign objectives, and editorial priorities. Acting as both planner and storyteller, the Content Strategist oversees the development and coordination of the company-wide editorial calendar, ensuring cohesion across all of client's channels, including the corporate website, blog, newsroom, newsletters, and social platforms. They will work cross-functionally with brand, product, research, events, and executive teams to identify storytelling opportunities, streamline planning, and bring a consistent narrative thread through all content touchpoints. This position is ideal for a strategic communicator who thrives at the intersection of content, narrative, and audience - someone who can zoom out to see the big picture while staying rounded in the details of execution and channel alignment.
**Duties & Responsibilities**
+ Editorial strategy & governance
+ Develop, implement, and maintain overarching editorial strategy and governance model across owned channels
+ Own the company-wide editorial calendar - ensuring visibility, alignment, and narrative consistency across all business units and initiatives
+ Partner with Brand and Campaign teams to draft and execute content strategies
+ Evaluate upcoming product milestones, executive appearances, and corporate announcements to shape integrated storytelling plans
+ Partner with social, web, and brand teams to ensure tone, format, and visual identity remain consistent across platforms Identify opportunities to repurpose and extend existing content into new formats (articles, videos, posts, newsletters) Campaign & narrative integration
+ Translate corporate and product-level priorities into editorial themes and campaign-aligned storytelling opportunities
+ Collaborate with product and PR teams to ensure launches, partnerships, and updates are reflected cohesively across owned channels
+ Support the development of multi-channel content strategies around flagship events, research publications, and thought leadership moments
+ Serve as the editorial lead for cross-functional campaigns - ensuring that content across ecosystem ties back to overarching narratives and business goals
+ Content planning & operations
+ Maintain a 360-degree view of all planned content - ensuring balance, timing, and alignment across executives, business units, and brand channels
+ Facilitate editorial planning sessions with stakeholders to prioritize key moments and ensure proactivity
+ Oversee briefing, development, and review workflows to ensure deadlines, accuracy, and strategic relevance are met
+ Partner with analytics and social teams to integrate performance insights into ongoing editorial decisions
+ Performance & reporting
+ Support monthly and campaign-level performance tracking by pulling data, preparing reports, and helping identify patterns in audience engagement
+ Contribute to insights that inform ongoing improvements to social content and strategy
+ Support cross-functional requests from other departments, ensuring timely delivery and brand alignment
**Skills & Qualifications**
+ Ability to connect dots across teams, products, and narratives to form a cohesive editorial vision
+ Strong writing, editing, and storytelling instincts with a sharp eye for message consistency and quality
+ Skilled at managing input and alignment across multiple stakeholders
+ Highly organized, deadline-driven, and capable of managing multiple overlapping initiatives
+ Deep understanding of how content performs across web, social, and owned platforms
+ Ability to interpret engagement data to refi ne editorial direction and inform strategy
+ Thrives in a fast-paced, evolving environment where priorities shift quickly
+ Team-oriented mindset with the ability to collaborate cross-functionally
**Education & Experience**
+ Minimum of 7 years of experience in editorial strategy, content marketing, or communications
+ Proven experience managing multi-channel content programs
+ Experience coordinating cross-functional stakeholders and managing editorial calendar or content workflows
+ Strong understanding of digital storytelling, social media ecosystems, and content lifecycle management
+ Possess an entrepreneurial attitude and a genuine passion for the Web3 space
**To Apply**
Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.
**Diversity Inclusion & Customer Service Statement**
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
**Global HQ**
6402 Arlington Blvd, Suite 1020
Falls Church, VA 22042
Operations Specialist
Leesburg, VA jobs
Want to make a difference? Join an organization committed to sharing the hope of true transformation with those impacted by incarceration for nearly 50 years. Prison Fellowship is the nation's largest Christian nonprofit equipping the Church to serve currently and formerly incarcerated people and their families, and to advocate for justice and human dignity. Prison Fellowship and its church partners encounter Jesus with those behind bars, breaking cycles of crime and prayerfully anticipating a revival of justice, mercy, and hope in our culture.
Prison Fellowship is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.
What we are looking for:
A driven and mission-focused Operations Specialist to enhance and increase the ministry's outreach to Angel Tree children by developing, maintaining, and supporting appropriate processes and workflows that allow for clean data tracking and reporting, and a sustained growth in ministry.
Expectations of this role:
Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions
Manage Angel Tree children and caregiver program data by regularly auditing program data and processes for accuracy and maintenance across Smartsheets
Oversee order fulfillment and family communication
Support the processing of team reports by ensuring accuracy and efficiency
Provide administrative support to Angel Tree leadership as assigned
Qualifications:
3-5 years of experience providing complex administrative support
Intermediate+ Smartsheets, automations, dashboards, data mesh, data shuttle required
3-5 of experience (work or volunteer) in a church or parachurch ministry
Associate degree required; bachelor's degree or higher a plus
Intermediate+ computer skills with knowledge of Microsoft Office; ability to learn in-house database
Strong process management, analysis/reporting, spreadsheet formulas and management skills
Self starter with outstanding attention to detail and organizational skills
Excellent written and oral communication skills including phone manners and presentation
Highly collaborative and organized with experience in fast-paced environments
This is a remote position located in the US requiring the ability to travel up to 10%
What we offer:
A team oriented, mission driven, supportive environment with cutting edge technology solutions and tremendous opportunity for growth and development. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development.
Salary at Prison Fellowship is determined by a variety of factors. For this full time position, the hourly rate is projected to be between $24.50-$28.85/hour.
Visit the employment page on our website to learn more about Prison Fellowship.
Check out our YouTube channel to see how Prison Fellowship is transforming lives!
OUR STATEMENT OF FAITH
The Foundation of What We Believe
As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God's inspired word and the complete tenets of the Apostles' Creed and the Nicene Creed.
We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God's Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God's authoritative and inspired Word, without error in all its teachings.
How We Are Compelled to Live and to Act
We believe that Christians, both individually and corporately, must submit to the Bible as God's authoritative, divine and inspired Word, in all matters of belief and conduct.
Applicants have rights under Federal Employment laws:
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)
Family and Medical Leave Act (FMLA)
Auto-ApplyKynect Community Partner Outreach Specialist/211 Navigator (Remote)
Lexington, KY jobs
Job DescriptionDescription:
Employment Status: Full-time -non-exempt
United Way of the Bluegrass (UWBG) works to create the opportunity for all members of our community to have a better life. We focus on the building blocks of a good life - a quality education, financial stability for individuals and families, and good health. The work of UWBG focuses on strategic initiatives, public education, advocacy, outcomes and evaluation, development and strengthening of partnerships/collaborations, convening, resource mobilization and investment, as well as backbone and engagement strategies and activities. We bring together the voices, expertise, and resources to define, articulate, and implement a common agenda for change across our region. That is what it means to "Live United" in Central Kentucky.
POSITION
The Kynect Community Partner Outreach Specialist will increase the 211 Contact Center and network capacity to provide telephonic support to all residents in the United Way of the Bluegrass 211 coverage area who access Kynect Resources, in coordination with the Cabinet for Health & Family Services and all organizations onboarding to support those residents. This position requires regular travel throughout the region as the Kynect Community Partner Outreach Specialist seeks to establish business relationships by networking with community providers and building a referral network in which UWBG 211 navigators refer clients to community partners in their area. The Kynect Community Partner Outreach Specialist will also spend time making outbound calls to gather resource information, establish community relationships, and follow up with clients seeking resource services in their area. This is a remote position.
Requirements:
ESSENTIAL FUNCTIONS
Maintain up-to-date knowledge of community resources, the Kynect platform, and 211 database/taxonomy standards.
Research, verify, and update community resource information using online tools, direct agency communication, and standard data collection methods.
Review, approve, and manage community partner access requests in Kynect; provide onboarding support, training, and troubleshooting for partners managing referrals.
Conduct follow-up calls on open referrals, ensure residents are connected to appropriate agencies, and close referrals in Kynect as needed.
Share information about Kynect Resources with residents and community partners.
Develop and maintain proficiency with 211 database systems, reporting functions, contact center software, and telephone platforms.
Build and sustain collaborative relationships with community service providers and state organizations.
Support the 211 Call Center as a Community Resource Specialist as needed by answering calls and providing accurate information and referrals.
Participate in staff meetings, resource development activities, and other assigned projects that support 211's mission and operations.
CORE UNITED WAY COMPETENCIES
MISSION-FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competence drives performance and professional motivations.
RELATIONSHIP ORIENTED - Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
COLLABORATOR - Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
RESULTS-DRIVEN - Dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
BRAND STEWARD - A steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.
COMMUNITY IMPACT COMPETENCIES
Drive for Stakeholder Success
Effective Communication
Adaptability and Change Management
Cross-Functional Capability and Collaboration
QUALIFICATIONS
Bachelor's degree in a related field or equivalent combination of education and experience, with 1-3 years of experience in human services, nonprofit, or a related setting preferred.
Strong strategic thinking and problem-solving skills, with close attention to detail, follow-through, and the ability to manage multiple priorities under pressure.
Demonstrated responsibility and integrity, showing initiative, accountability, and reliability in meeting goals and commitments.
Collaborative team member with excellent interpersonal, customer service, and communication skills; able to work respectfully with diverse individuals and cross-functional teams.
Highly adaptable with the ability to work independently, navigate changing priorities, and proactively identify solutions.
Proficient in Google Workspace and Microsoft Office, with strong organizational and time-management skills.
High energy, motivation, and professional alignment with UWBG's mission; nonprofit experience preferred.
REQUIRED LICENSE/REGISTRATION/CERTIFICATIONS
Valid Kentucky Driver's license required
Proof of state minimum auto insurance required
PHYSICAL REQUIREMENTS
The employee is regularly required to communicate clearly, in both oral and written formats, with others in person, by phone, and via other devices. The employee must be able to transcribe, read extensively, prepare, and analyze data and figures, operate a computer, and use other standard office machinery. The employee is required to travel regularly to locations outside of UWBG facilities to set up displays and presentations in both physical and electronic forms. The employee must have the ability to lift, carry, push, and/or pull objects weighing up to 50lbs
WORK ENVIRONMENT
This position is 100% remote and must comply with the UWBG remote work policy. Home office must have reliable internet access and limited distractions. Occasional travel is required to outreach related events and UWBG staff meetings.
EXPECTED WORK HOURS
Monday-Friday, 37.5 hours/week. Work schedule set within 7:30 AM-6:00 PM. Occasional evenings/weekends may be required.
PRE-EMPLOYMENT SCREENING REQUIREMENTS
Any candidate offered a position may be required to pass pre-employment screenings as mandated by UWBG. These screenings may include a national background check and a Motor Vehicle Record (MVR) review.
BENEFITS
The position is full-time, non-exempt, hourly, at 37.5 hours/week. New hires are eligible for full benefits plus travel reimbursement on the first day of work. Pay range: position lifetime minimum: $19.50; position lifetime maximum: $24.50 per hour.
SALARY
$19.50 to 24.50 per hour
Position is contingent on grant funding
This position is fully funded through June 2026 and may be eligible for a two-year extension.
Black Lotus Labs Principal Threat Researcher
Frankfort, KY jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Black Lotus Labs is seeking a Threat Researcher on the Research & Analysis team. This team leverages Lumen's global visibility of one of the world's largest and most interconnected IP backbones and a petabyte-scale compute cluster to perform cutting edge threat research, hunting and tracking advanced persistent threat actors (APTs) and emerging criminal activity as the threat actors traverse the internet. They empower customers to stay ahead of the evolving threat landscape, through contributions to customer facing tools and services.
We are looking for an innovative threat researcher who can apply large-scale data analysis and automation to help our analysts and threat hunters detect and track threats in our telemetry, increasing their effectiveness and driving insights for customers. Your work will combine threat research, software development and detection engineering to protect Lumen customers. This is a fully remote position.
**The Main Responsibilities**
+ Serve as Threat Research Subject Matter Expert, offering guidance and support to the Black Lotus Labs team on threat hunting activities, such as identifying knowledge gaps, troubleshooting technical challenges, developing solutions, and mentoring team members in overcoming obstacles. Set priorities for what threats and telemetry to analyze to maximize team's impact.
+ Spearhead threat research across technical data sets, fusing Black Lotus Labs telemetry with third party data sets, to automate detection of the latest threat attacker tools, techniques and procedures (TTPs) with a goal of automating detection.
+ Scale analysis of evolving threats and automate detection of emerging threat actor activity. Partner across Lumen to deliver end-to-end solutions to our products and services.
+ Serve as the SME on threat intelligence and threat visibility capabilities to drive Lumen Security product innovation and enhancements. Build, cultivate, and maintain impactful relationships with intelligence stakeholders to identify and facilitate solutions to increase the impact of the team's work.
+ Use industry-leading technical knowledge of adversary capabilities and infrastructure and define, develop, and implement techniques to lead the team in tracking sophisticated adversaries, delivering actionable threat intelligence data to Lumen customers.
+ Provide expert analysis and strategic insights on emerging threats and vulnerabilities, translating complex technical information into actionable intelligence for executive leadership and external stakeholders.
+ Contribute to thought leadership initiatives by sharing insights and expertise at security conferences and internal briefings.
**What We Look For in a Candidate**
+ Extensive track record driving scaled threat intelligence from a variety of network and security telemetry sources as well as prototyping new innovative ideas and seeing them through to production.
+ Proven experience initiating and coordinating technical projects focused on telemetry collection, TTP based threat hunting, or developing threat hunt tools that have cross-organization impact on threat visibility, including leading private-public partnerships and multi-company collaborations.
+ Deep understanding of advanced threat hunting methodologies, attacker tactics, techniques, and procedures (TTPs), and the ability to derive actionable threat hunts from complex data sets.
+ Strong programming skills in Python and Apache Spark and track record of architecting distributed computing frameworks to solve security problems. Software development experience in Docker and big data technologies like Hadoop, Spark, and Tensor Flow.
+ Functional understanding of machine learning, graph analytics and/or statistical approaches to telemetry in the security domain to detect and track malicious activity using supervised or unsupervised methods.
+ Experience driving and aligning cross-team vision and strategy, having collaboratively prioritized and delivered specific multi-year roadmaps and projects.
+ Proven track record of managing and executing on short term and long-term projects with complex multi-team dependencies.
+ Exceptional communication and presentation skills, including the ability to clearly and concisely convey complex technical information to both technical and non-technical audiences, ranging from executives and board members to conference attendees and internal stakeholders.
+ Highly organized with the ability to manage multiple tasks, prioritize effectively, and triage competing demands in a fast-paced environment.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$149,084 - $198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$156,539 - $208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$163,993 - $218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
\#GSS
\#LI-MG1
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
**What to Expect Next**
\#LI-JS1
Requisition #: 339093
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Director of Development Southeast Region - AL, FL, GA, MS, SC
Leesburg, VA jobs
Want to make a difference? Join an organization that has been transforming lives for over 40 years! Prison Fellowship trains and inspires churches and communities-inside and outside of prison-to support the restoration of those affected by incarceration. We equip correctional leaders, volunteers, and incarcerated men and women to make prisons more rehabilitative places; we advocate for a more restorative criminal justice system; and we collaborate with churches and local service providers to support former prisoners, their families, and their communities.
Prison Fellowship is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.
What we are looking for:
A driven and mission-focused Director of Development living in our Southeast Region (AL, FL, GA, MS, SC) to strengthen and deepen relationships with ministry partners to achieve planned revenue goals while actively seeking to identify, cultivate, solicit and steward new partners, including individuals, foundations and corporations.
Expectations of this role:
Analyze and manage portfolio of existing and prospective PF partners in assigned region
Create new donor acquisition by prospecting and researching donors through marketing and networking
Develop and implement written identification, cultivation, solicitation, and stewardship strategies
Work with Planned Giving and Foundations staff to identify new prospective partners and achieve lift from existing ones
Provide organized and detailed staffing on all personal calls
Work with Development team and Regional Directors to ensure partners' attendance at all strategic events in the region
Qualifications:
Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions
10+ years of development or consultative sales, or related experience with increasing responsibility for revenue generation
Bachelor's degree (advanced degree or CFRE preferred)
Demonstrated effectiveness at personally raising $1M+ in donations
Demonstrated ability to successfully manage others and work with volunteers to solicit contributions of $50,000+
Experience in Christian outreach and development relationships with high net worth individuals
Outstanding interpersonal and strategic skills
This is a remote/work from home position with a 40% travel component; preference will be given to candidates living within one of the target states but consideration may be given to uniquely qualified candidates living outside of the target areas
What we offer:
At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development. Salary at Prison Fellowship is determined by a variety of factors. For this position, the salary range is projected to be between $101,000 and $120,000.
Visit the employment page on our website to learn more about Prison Fellowship, and check out our YouTube channel to see how Prison Fellowship is transforming lives!
OUR STATEMENT OF FAITH
The Foundation of What We Believe
As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God's inspired word and the complete tenets of the Apostles' Creed and the Nicene Creed.
We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God's Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God's authoritative and inspired Word, without error in all its teachings.
How We Are Compelled to Live and to Act
We believe that Christians, both individually and corporately, must submit to the Bible, as God's authoritative, divine and inspired Word, in all matters of belief and conduct.
Applicants have rights under Federal Employment laws:
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)
Family and Medical Leave Act (FMLA)
Auto-ApplyProject Coordinator
Lexington, KY jobs
Job DescriptionDescription:
AMR Management Services is excited to offer a rewarding career opportunity for a full-time remote Project Coordinator to join our team of association professionals.
The Project Coordinator works collaboratively across multiple client teams to deliver high quality services effectively and efficiently in accordance with the client workplan and AMR's best practices. The Project Coordinator has significant interaction with clients and client teams and plays a key role in coordination and communication across a variety of functions.
Responsibilities:
Supports assigned committees and assists them in implementing the association's strategic goals. Responsibilities include scheduling/coordination of meetings, drafting agendas, taking minutes, and following up on action items.
Coordinates online education such as podcasts and webinars in coordination with committee chairs.
Coordinates the online member community - assisting users, troubleshooting, updating content, reviewing for accuracy, and other regular updates and maintenance as necessary.
Monitors and maintains the association website: updates content, contributes to content creation, answers inquiries, ensures news/events and job board are updated; removes/hides outdated pages, and monitors and reports on website analytics.
Develops association communications including print, online and social media platforms, recognizing and sharing content applicable to the association and distributing/posting on a consistent schedule; collaborates with creative services department on design elements.
Provides conference support (pre, post and on-site) as assigned, including but not limited to speaker and sponsor programs, marketing/communications, evaluation, continuing education, on-site support, etc.
Provides a high level of customer service and monitors and responds timely to all member inquiries and requests (phone, email, web form)
Develops and fosters relationships with key association contacts, sponsors, and partnerships.
Performs quality work within deadlines with or without direct supervision.
Interacts professionally with other employees, clients, and vendors.
Works effectively as a team contributor on all assignments.
Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Maintains in good order all records and files and ensures the safe keeping of all company and association records.
Meets regularly with Account Executives(s) to ensure proper information flow and adherence to stated goals and objectives.
Demonstrates good judgment in investigating problems and making decisions.
Complies with company and association policy and operates in an ethical and prudent manner.
Requirements:
Knowledge, Skills, and Abilities:
Excellent interpersonal and communication skills
Demonstrate the core competencies (communication, productivity, quality, responsiveness, leadership).
Ability to coordinate multiple projects within department and with other staff members to achieve project goals on time and within budget.
Ability to respond to common project related inquiries from staff and clients.
Proficient knowledge of Microsoft 365 and SharePoint.
Possess strong business math, and analytical skills.
Demonstrated superior level of customer service and time management.
Serves as a strong team player.
Commitment to company and client values.
Self-motivated to find and offer solutions to problems.
Flexibility to accommodate the schedules of association leaders
The position will require availability for evening and weekend meetings and occasional travel for conferences and board events.
Training and Experience:
Bachelor's degree preferred
Three or more years of related experience in a similar business or industry
Prior experience with medical associations preferred
Why AMR?
AMR is dedicated to fostering a work environment that balances a relaxed atmosphere with focused work, providing our employees with challenging opportunities for personal and professional growth while maintaining a healthy life balance.
Core Values: Embrace our values of Success Together, Casual but Focused on Results, Positive Workplace, Flexible, Ownership, Get Stuff Done, Lifelong Learning, and Transparent and Inclusive.
Positive Culture: Be part of a casual but results-driven workplace.
Growth Opportunities: Continuous learning, personal and professional development.
Outstanding Benefits Package
Remote Work: Work from home.
Flexible Schedules: Options for half-day Fridays.
Generous PTO: 5 weeks of paid time off.
Holidays: 14 paid holidays, including time off between Christmas and New Year's.
Parental Leave: Paid leave for new parents.
Comprehensive Coverage: Health, dental, vision, life, and disability, plus a 401k plan.
Team Events: Enjoy virtual team activities.
Company Culture: Collaborate with passionate professionals dedicated to achieving exceptional results.
Join Our Team
If you're ready to make an impact and be a part of a dynamic and expanding team, please apply by submitting your cover letter, resume and salary requirements.
We are committed to creating a diverse environment where everyone has an equal opportunity for success.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Linux Unix Systems Administrator
Frankfort, KY jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
As the Linux/Unix Systems Administrator, you will be responsible for managing and maintaining the Voice Core Engineering and Test Teams' Linux and Unix-based systems. Your primary focus will be on ensuring the stability, security, and performance of these systems to support the Team. You'll provide technical expertise in Linux/Unix systems administration, Oracle SQL and PostgreSQL database management, scripting automation, and system performance optimization. A strong emphasis is placed on cloud-readiness and infrastructure configuration to support scalable services. Undertakes multiple highly complex Voice Core Engineering and Test projects and may require coordination across multiple business units. Understands that projects have defined timelines and missed dates impact performance.
Voice Core Engineering and Test Team contributes to the overall strategic engineering and test vision, analyzes test requirements, provides test solutions, and supports deployment into production as needed for assigned projects.
**Location**
This position is Work From Home from any US-based location.
**US Citizenship or Permanent Residency/Green Card is required for consideration.**
**The Main Responsibilities**
**Admin Responsibilities:**
**System Management:** Install, configure, and maintain Linux/Unix servers and related hardware. Ensure systems are running efficiently and securely.
**Database Management:** Expertise in Oracle SQL and PostgreSQL database management including the ability to analyze database performance and provide recommendations to improve database performance.
**Automation and Scripting:** Develop and maintain scripts to automate routine tasks and improve system efficiency. Utilize tools such as shell scripting, Python, or Ansible for automation.
**Troubleshooting and Support:** Provide technical support and troubleshooting for Linux/Unix systems and applications. Resolve system-related issues and work with other IT teams to address complex problems.
**Team Responsibilities:**
As you integrate into the Team, you will begin to learn and participate in these team responsibilities:
+ Virtualization and cloud computing solutions
+ Implementation of innovative technologies, processes, and tools within voice environments
+ Deploy and support voice technologies in large-scale network environments
+ Application of network security, server operating systems, virtualization, and open-source platforms
+ Manage voice test platforms, ensuring robust simulation and validation environments
+ Develop comprehensive test plans to assess system scalability, performance, redundancy, and maintainability
+ Collaborate on long-term voice platform and service strategy
+ Analyze complex test data and functional outcomes to drive quality assurance in diverse, real-world conditions
**What We Look For in a Candidate**
**Education:**
+ Bachelor's degree in Engineering, Computer Science, or a related technical discipline (or equivalent combination of education and experience)
**Experience:**
+ 5+ years of Linux/Unix experience in a large-scale enterprise environment. Solid grasp of Linux/Unix system administration and performance optimization
+ Strong foundation in automation scripting (e.g., Python, Shell, Perl) for performance tuning and system
+ In-depth knowledge of Oracle SQL and PostgreSQL database management
+ Cloud computing solutions such as public providers AWS, Google Cloud and Microsoft Azure, as well as private environments like VMWare
+ Skilled in troubleshooting and proactive problem resolution across diverse environments
+ Capable of managing multiple concurrent projects with shifting priorities
+ Highly professional, detail-oriented, and self-motivated with the flexibility to work nights, weekends, or non-standard shifts to meet critical deadlines.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
**Location Based Pay Ranges:**
**$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.**
**$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.**
**$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.**
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-JS1
Requisition #: 340705
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Intern - Experience Analyst - Summer 2026
Frankfort, KY jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**About Lumen's Internship Program**
Lumen offers students a unique opportunity to gain hands-on experience in digital innovation through a 10-week summer internship. Interns learn, network, and advance their careers while helping drive technology forward - embark on your exciting journey with Lumen today!
Come join Lumen's fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers.
Hear from previous interns on the impact this program has had on their career. CLICK HERE! (*************************************************************************
**The Role**
Intern must be available to work full time (40 hours/week) during the 10-week program.
+ **Program Dates:** May 29 - August 7, 2026.
+ **Location** : This position is fully remote / work from home in the continental US.
+ **Work Authorization** : US Work Authorization required for this role. Individuals requiring sponsorship are not eligible.
Program eligibility is contingent on the candidate's commitment to the entire 10-week program. No exceptions will be made.
**The Main Responsibilities**
The intern will focus on delivering insights that strengthen our Experience Transformation strategy. They will analyze customer feedback, identify key friction points, and develop recommendations that make it easier, faster, and more strategic for customers to engage with Lumen. Their work will enable us to go higher and wider in accounts, drive value realization, and position Lumen as a trusted partner in delivering outcomes that matter.
Main Responsibilities:
+ **Partner Experience** - Includes establishing a 'voice of' partner listening program; mapping key milestones in the partner journey; and improving tools and processes within the partner ecosystem.
+ **Customer Experience** - Includes customer advocacy, engagement and curating a seamless customer experience through journey mapping and omni-channel communication strategies.
+ **Employee Experience** - Focused on employees in the Acceleration & Growth team (AGT), including enhancing seller productivity, automating customer success processes, and improving partner processing tools.
+ **Insights & Innovation** - Customer listening through surveys and 'voice of' initiatives, as well as analysis of customer journey orchestration analytics.
**What We Look For in a Candidate**
**Required qualifications**
+ Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship.
+ Graduating August 2026 - May 2027
+ Preferred fields include but not limited to: Marketing, Marketing/Business Analytics, Consumer Behavior, Data Science, or related programs
**Proficiency and understanding of:**
+ Microsoft tech stack - Proficiency in Word, Excel, PowerPoint, Teams, Copilot, SharePoint
**Preferred qualifications:**
+ Excellent written and verbal communication skills
+ Strong problem-solving and analytical skills
+ Enjoys collaboration and works well in team environment
+ Takes initiative and ownership of projects/initiatives, seeks out growth opportunities
+ Comfort interacting with different levels of leadership and presenting solutions
+ Works to think of creative solutions to challenging problems, unafraid to ask questions
+ Ability to multitask while working in fast-paced environment
+ Customer-first mindset
**Compensation**
Internship compensation ranges depend on each individual's level of education, geographic location, and experience/qualifications aligned to the role.
**Hourly Based Pay Range:**
Min: $26/hour
Max: $38/hour
**What to Expect Next**
Once you complete and submit your application, you will be invited to take part in a virtual assessment. This on-demand assessment allows Lumen to better understand how your skills and experiences align to the internship role. You will receive a separate email invitation (please check your spam folder) within 6 hours of applying. To remain eligible for the summer internship program, be sure to finish the video interview within 5 business days of your application.
Application & Interview Timeline
+ **October** - First-round interviews with top, qualified candidates
+ **November** - Interview panel with work team
+ **December** - All Summer 2026 offers will be extended by end of month
Requisition #: 340270
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Senior Director, Programs
Alexandria, VA jobs
Job Details Virginia office - ALEXANDRIA, VA Hybrid Full Time $140000.00 - $150000.00 Salary/year Description
Senior Director, Programs
Department: Programs Reports To: Senior Vice President, Programs
FLSA Status: Exempt
Position Type: Full-Time
Position Summary
Good360 is seeking a dynamic and strategic Senior Director of Programs to provide programmatic and operational leadership across the organization's five focus areas: Play and Recreation, Education and STEM, Home and Essential Goods, Health and Hygiene and Disaster Response and Recovery. The Senior Director will lead critical support for grant management and cross-team initiatives.
How Good360 is Closing the Need Gap
As the global leader in product philanthropy and purposeful giving, Good360's mission is to close the need gap by partnering with more than 400 socially responsible companies to source highly needed donated goods and distribute them through our network of more than 100,000 diverse nonprofits that support people in need. Good360 is the link between organizations with so much to give and communities in critical need, closing that gap and opening new opportunities for all. Since 1983, Good360 has distributed more than $18 billion in needed goods, including more than $3 billion in goods in 2024 alone. Good360 has been named the #2 charity on the Forbes list of America's Top 100 Charities for 2023 and 2024 and has a 4-star Charity Navigator rating.
The organization has also been recognized as both a top workplace in the Washington, DC metro area (by the Washington Post) and as a top nonprofit to work for in the United States (by NonProfit Times).
Key Responsibilities include, but are not limited to the following
Drive Good360's focus areas implementation ensuring alignment with the organization's mission, values, and long-term strategic goals.
Develop new and innovative strategies that can grow Good360's focus areas program portfolio; contribute to the development and execution of the organization's larger strategic plans.
Identify emerging trends, opportunities, and challenges that affect programmatic work.
Champion innovation in program design and delivery.
Translate the organization's programmatic strategy into actionable plans with measurable outcomes.
Proactively identify and manage risks that could impact successful implementation, elevating issues as needed.
Work in close collaboration with the non profit and corporate development teams to identify new partners in the non profit and corporate space.
Partner with development/fundraising teams to secure resources for programs.
Cultivate and manage relationships with funders, nonprofit partners, community stakeholders, and government agencies.
Design and implement grant activities, including grant proposal development, financial oversight and grant reporting.
Collaborate with internal teams to track and report on program metrics and learning objectives.
Make data-driven decisions on resource allocation and spending priorities
Represent the organization as a thought leader in external forums, conferences, and partnerships.
Work closely with other senior leaders (finance, operations, corporate development, marketing) to ensure integrated planning and execution.
Manage and mentor a team of program professionals in addition to vendor management.
Foster a collaborative, creative, and results-driven team culture.
Provide professional development opportunities and career guidance.
Qualifications
Qualifications/Requirements
Bachelor's degree in related field or equivalent experience. Masters degree preferred.
Min 10 years of relevant program design and management experience.
Proven track record of relationship building and partnership development with diverse stakeholders, including donors, non-profits and corporations.
Demonstrated project management skills with the ability to manage multiple simultaneous projects and initiatives with attention to detail and execution.
Skills in financial management and experience developing and managing budgets, expenditures and financial reporting.
At least 5 years of grant development and management experience, including skills in report writing.
Supervisory experience managing staff, contractors, or partner organizations.
Ability to work collaboratively across teams; consistently demonstrated accountability and fosters trust with stakeholders
Experience developing and leveraging partnerships across public, nonprofit, academic, and private sector institutions.
Skilled in proactive problem solving and ability to develop innovative program solutions.
Excellent verbal and written communication skills.
Experience with Salesforce or similar CRM platforms a plus.
Thought leadership skills and prior experience serving in an organizational representation role at partner meetings, conferences and industry events.
Ability to travel up to 30% of the time.
Benefits
Our team is Good360's greatest asset. We recognize that our team members contribute valuable skills, knowledge, experience, and passion that is critical to the pursuit of our mission and our progress toward closing the need gap. That is why we offer our team members numerous perks and benefits, including:
Heath, dental, and vision coverage programs (including competitive deductible and reimbursement policy)
Short-term and long-term disability and life insurance coverage options
403B plan with matching
Generous and flexible paid time off policy
Volunteer time off policy
Hybrid work environment
Salary Range
$140,000-150,000 annually
Note: Compensation is based on a candidate's experience, skills, education, and geographic location. This range is based on Washington, D.C.-Maryland-Virginia (DMV) market data; offers to candidates outside this area will reflect local market data.
Work Location
Hybrid, based in our Old Town Alexandria, VA office (minimum of two days per week with Tuesday as an anchor day)
Note: While hybrid is strongly preferred, we are open to considering fully remote candidates residing in CO, DE, DC, FL, GA, IL, IN, KY, MD, MN, NE, NV, NC, OH, OR, PA, TN, TX, VA, WA, WV
Counselor 2- VA Richmond
Richmond, VA jobs
Provide direct counseling services, consultation to ecclesiastical leaders, community resource development and referral, and support to other staff, while working under moderate supervision. As approved, provide program supervision, ecclesiastical outreach, and professional training to other staff. Provide quality customer service and comply with policy, licensing requirements, and professional standards of practice.
*This position will report to the Fredrick, MD Agency, but will work remotely from Richmond, VA.
Masters' degree in Social Work, Marriage and Family Therapy, Counseling Psychology or related degree that leads to clinical licensure
Hold and maintain current independent clinical license (LCSW, LMFT, LPC, or other clinical licensure)
Minimum of 2 years post masters' professional experience.
Work towards ability to provide clinical supervision of others pursuing clinical licensure
Demonstrate basic clinical skills and receptiveness to feedback.
Current employees must have 'met' or 'exceeded' expectations in the previous two years' year-end evaluations.
Family Services Executive Council approval
Time in each responsibility will vary dependent upon location.
Provide direct clinical care with moderate supervision
Provide consultation, and develop and maintain positive relationships with church leaders
Ensure legal, ethical and policy compliance
Identify and develop community resources
Responsible for own continued professional development
Protects and ensures client confidentiality
Develop and fulfill 'whole area service plan', including traveling to outlying areas and overnight as needed, working evenings, weekends and holidays as required.
Auto-ApplySenior Lead Architect - Golang
Frankfort, KY jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Provide technical direction in the creation, delivery, and integration of multiple complex software solutions, primarily related to the Fabric Port access ecosystem solutions. May translate business requirements into specific designs and/or participate in the design, evaluation, and selection of IT solutions for software for a specific business process. Establish the current and future use of practice, metrics, and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with the architectural direction. Create reference diagrams, documentation, topologies, and proof of concepts.
**Location**
This role is designated as a fully remote position within the United States.
**The Main Responsibilities**
+ Design and guide ecosystem solutions: FP-Remote-GUI, FP-Adapt-Aggregator. Design and guide environment and CI/CD for ecosystem solutions and vendor EMS
+ Ability to effectively manage and deliver multiple projects to operational stability and champion of the methodology by demonstrating ownership of all aspects of the software development lifecycle
+ Support & ownership of all areas under their responsibility, consistently show the ability to mentor others in the production of all artifacts. Able to influence the work of others to drive medium & large projects to successful completion through effective project management, customer interaction, and IT coordination
+ Able to effectively estimate the time it will take for themselves and others to perform tasks and are able to influence the team's work to be completed within those timeframes
+ Ability to mentor others in the business processes implemented in the team's applications to provide resolution to support problems. Effectively categorize support problems and respond with the appropriate level of urgency
+ Hands-on with coding practices on multiple applications preferably multiple functional areas using various technologies. Ability to architect solutions for the business problem which may be beyond their own applications and to scale applications to meet the agreed-upon business SLAs.
+ Collaborate and influence execution and operations team members to make the projects a success from inception to delivery and provide input to stakeholders and project managers for effective capacity planning
**What We Look For in a Candidate**
**Required Qualifications:**
+ Bachelor's or Master's degree or equivalent experience
+ 10+ years of relevant experience across one or more of the following areas:
+ Software development/design; Go, Java, Node.js, Python
+ Systems and environment engineering and design
+ Cloud Environment design and integration: AWS, GCP, Azure, Oracle
+ Network engineering and network automation
+ Experience with asynchronous programming and distributed systems design
+ Experience with continuous integration and delivery practices
+ Experience with zero-downtime deployment methods
+ OpenAPI implementation experience
**Preferred Qualifications:**
+ Experience with streaming technologies and protocols (e.g. Pulsar, Kafka, Kinesis).
+ Experience with Digital Twin
+ Experience with AI, AI Agents, and AI Integration into software design
+ Knowledge of SDN and NFV technologies.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI
$142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-VK1
\#LI-Remote
Requisition #: 340348
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Project Manager - PMP - 100% REMOTE
Ashburn, VA jobs
100% REMOTE Job Title: Project Manager Pay Rate: Open to Both C2C and W2 options Multiyear Contract Description: - 7 -10 Years combined IT Project Management experience as a Project Manager
- Project Manager will be asked to have the ability to support overnight deployments as needed to support rollout of technology
- Hiring Project Manager with proven track record of delivering waterfall projects
- Project Manager is required to have ability to navigate difficult conversations
- Project Manager is required to have proven track record of managing complex technical projects and working alongside teams to obtain optimal solutions
- (Desired) Project Manager having proven track record of working in a financial industry understanding the rigor of security and familiarity with implementing technology at a branch office and campus location
- (Desired) Project Manager familiar with implementing security infrastructure related technologies
- (Desired) PMP and other Project Management related Certifications
- Strong focus on delivery and actively turns lessons learned into better and faster ways to deliver. (Courageous servant leadership)
* Familiarity with ServiceNow and M365 Products
Day to Day
- Liaise with Business and Technical Stakeholders
- Strong communicator to various levels of management
- Manage project activities through all life cycles utilizing ServiceNow and M365
- Report on project activities
- Provide input to Annual Financial Plan (budget),
- Experience with Service Now is desired
* Experience with Azure Dev Ops is Nice to Have
Project Leadership
- Manages the full life cycle of the project following SDLC
- Applies project management expertise and best practices/tools to define and execute:
- Scope Management
- Schedule Management
- Issue/Risk Management
- Procurement Management
- Communications Management
- Change Management
- Quality Management
- Vendor Management
- Contract Management
- Uses tools to manage ongoing team efforts, updating release schedules, staffing profiles, roadmaps, applications docs, and monthly reports.
- Ensures on-time and on-budget delivery of projects through organizing, developing and routinely forecasting project plans and project budget to ensure
- Change Leadership - Manages the transition to ensure adoption of change, builds strong partnerships and communication plans with all project stakeholders and project team members
- Adheres to the PM processes and actively prepares for / participates in all structured project reviews
Leading Projects
- Lead as a Project Manager on a dedicated team supporting IT infrastructure upgrades and facilities upgrades.
- Leads and engages small to medium projects simultaneously focused on a portfolio of applications, all components of a larger business solution.
- Ensures alignment of all project roles and responsibilities and they are articulated to each team member, modified as required, and accomplished throughout the project
- Takes initiative to improve processes, team organization, and reporting
- Monitors and measures staff/resource assignment results against project / task goals and accountabilities
- Develop and maintain effective rapport with vendors, experience reviewing invoices and overseeing work/deliverables
Communication
- Proactively provides consistent, concise, relevant, reliable and timely information to all appropriate internal and external audiences/stakeholders through a variety of media
- Ensures accuracy of information to enable effective business decisions
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M2
#LI-CB3
#DI-CB4
Ref: #850-Rockville (ALTA IT)
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Lab Services Procedure & Training Document Developer
Kentucky jobs
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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW:
As part of the Lab Services Centralized Process Design Team, this role will lead the analysis, design, development, and enhancement of business processes to support the implementation of a new Blood Management System. We are seeking a change leader with a forward-thinking mindset-someone who thrives on challenging projects and can work independently or collaboratively to deliver innovative solutions.
The ideal candidate is a self-starter with expertise in Immunohematology Reference Laboratories (IRLs) and/or Human Leukocyte Antigen (HLA) laboratory systems and processes. This individual will play a critical role in shaping future workflows, driving process improvements, and ensuring compliance with regulatory standards while leveraging technology and automation.
This is a remote role that will sit anywhere in the United States.
Term-Limited position 18 -24 months. Position is funded by Biomedical IT Modernization Project.
Summary
WHERE YOUR CAREER IS A FORCE FOR GOOD (
Key Responsibilities & Knowledge Areas):
Lead Task analysis activities (aka process improvements and gap analyses between current processes and the desired to-be state), design new complex Lab Services (IRL and HLA) processes and procedures for Lab Services execution staff, and lead transition planning.
Develop written procedures and training documentation for Lab Staff including collaborating with training development vendor, CGS
Develop User Validation plans and lead UV events (as required).
Support the business unit process re-engineering plans.
Support implementation activities
Patient Services:
Support clinical laboratories performing blood grouping, typing, tissue testing, and cross-matching for transfusions.
Provide direct patient care services aligned with clinical practice and under the direction of a medical director.
Specialized Testing:
Conduct compatibility testing for organ and bone marrow transplants.
Diagnose and manage HLA-related diseases.
Quality & Compliance:
Ensure patient and donor samples are uniquely identified and tracked throughout testing.
Document test results in compliance with regulatory requirements.
Perform tests and interpret results using approved, licensed kits per applicable regulations.
Technology & Process Management:
Select, design, validate, and maintain automated systems to support testing functions.
Develop and maintain procedures that uphold accuracy and regulatory standards.
Process Improvement & Innovation
Evaluate application and process changes objectively, using a lean engineering approach to drive future-focused improvements.
Identify opportunities for efficiency and innovation without institutional bias.
WHAT YOU NEED TO SUCCEED (Qualifications):
Education
Bachelor's degree in Medical Technology, Science, Business, Engineering, or a related field (required).
Six Sigma certification highly desired.
Experience
Minimum 7 years of related experience or an equivalent combination of education and related biomedical experience.
Experience working in an agile environment, with iterative review and documentation updates.
Proven ability to manage tasks across cross-functional teams and departments.
Prior experience working in a 100% remote environment, collaborating effectively via Teams and SharePoint.
Technical Skills
Proficient in Teams sites and SharePoint using shared files (not local storage).
Highly skilled in MS Word (templates), PowerPoint, Visio, and related tools.
Strong problem-solving and analytical skills, including experience working with and analyzing large data sets.
Communication & Leadership
Excellent verbal and written communication skills; able to convey changes clearly to diverse audiences.
Ability to work under stringent deadlines and adapt to evolving priorities.
Additional Requirements
Available to travel for user validation events during the project (typically 5-7 business days per event).
Ability to work East Coast hours as needed.
Preferred Skills & Tools
Familiarity with Instructional Design Development (IDD) format and SmartSolve (a plus).
Will receive training in System 3 (Quality) as a Process Design Specialist for Procedure and Training Documentation Development.
Pay Information:
The salary range for this position is $110,000-120,000/year
This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
This role is not eligible for relocation assistance
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Auto-ApplyPaid Media Specialist-Remote
Frankfort, KY jobs
**Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2762 **Primary Function** Client is a technology company focused on Blockchain research and development. They are renowned for their scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally.
They invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within teams, products and services are designed for people to be fearless, to be changemakers.
**Duties & Responsibilities**
+ Develop and execute paid media strategies that align with brand, product, and event objectives
+ Own campaign planning and execution across platforms, including LinkedIn, Meta, and X, while identifying other channels to leverage
+ Identify target audiences based on company objectives and provide recommendations for tailored messaging
+ Collaborate with Creative teams to deliver compelling, high-conversion ad assets (static images, videos, carousels, etc.)
+ Manage media budgets, pacing, and forecasting to ensure efficient use of spend and achievement of KPIs
+ Channel management & optimization
+ Manage day-to-day operations of paid media campaigns, including testing and performance monitoring
+ Review and approve media plans, channel mix, and campaign optimizations in partnership with the agency
+ Continuously refine targeting strategist based on past performance, latest trends, and changes to company objectives
+ In collaboration with the External Communications Manager, oversee media agency relationship
+ Reporting & insights
+ Track and analyze key performance indicators while identifying the appropriate metrics we should be measuring for each campaign
+ Produce quarterly reports to be shared with senior leadership
+ Provide post-campaign analysis and recommendations for future optimization
+ Analyze performance data and translate insights into actionable recommendations to continuously improve results
+ Industry creativity
+ Identify and test new paid media channels and formats, ensuring IOG stays ahead of its competitors, while also attracting new audiences
+ Explore opportunities for paid partnerships influencer amplification, and performance-based growth marketing tactics
+ Stay up to date with media trends, tools, and technologies, proactively identifying new opportunities to test and scale
+ Ensure campaigns are executed flawlessly and are compliant with brand and legal guidelines
**Skills & Qualifications**
+ Strong experience in campaign design across programmatic media, search, and social media
+ Experience managing and collaborating with media agencies
+ Proficiency in interpreting campaign data and performance metrics using tools like Google Analytics, Ads Manager, or similar platforms
+ Proven track record of driving measurable results (leads, conversions, ROI) through paid media campaigns
+ Familiarity working in a distributed team experience, while collaborating across verticals to produce exceptional results
+ Possess an entrepreneurial attitude and a genuine passion for the Web3 space
+ Proven experience managing digital advertising campaigns with a strong understanding of performance marketing
+ Deep knowledge of Google Ads, LinkedIn Ads, X Ads, search engine marketing, programmatic advertising, campaign management dashboards, and DSPs
+ Ability to think both strategically and tactically
+ Adaptable and open - unafraid to take on new challenges
+ Curiosity & learning mindset
+ Drive, self-reliance
+ Delivery focused - turn abstract concepts into measurable results
+ Persuasive - skilled in lobbying and driving consensus
+ A team player, skilled in collaborating with internal stakeholders to achieve shared goals
+ Pragmatic with a can-do mentality and a growth mindset
+ Well-organized and effective time manager, methodical in approach
**Education & Experience**
+ Minimum of 5 years of experience in digital paid media campaigns
+ Experience of Blockchain/Web3
**To Apply**
Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.
**Diversity Inclusion & Customer Service Statement**
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
**Global HQ**
6402 Arlington Blvd, Suite 1020
Falls Church, VA 22042
Membership Services Specialist
Arlington, VA jobs
Full-time Description
Trout Unlimited (TU) is a national conservation organization with more than 350 staff and 300,000 members and supporters organized into over 400 chapters and councils nationwide. Our dedicated grassroots volunteers are supported by a respected team of conservation and restoration specialists, scientists, and policy experts who work remotely and in dozens of offices across the country.
TU's shared mission is to bring together diverse interests to care for and restore rivers and streams so that future generations can experience the joy of wild and native trout and salmon.
Position Summary
Trout Unlimited is seeking a Membership Services Specialist to deliver an exceptional experience to our members through outstanding customer service and accurate membership processing. This role is ideal for someone who enjoys helping people, is detail-oriented, and thrives in both front-line and behind-the-scenes work. This position will be hybrid/remote.
Requirements
Duties and Responsibilities
Serve as a main point of contact for members via phone, email, and written correspondence.
Manage inbound and outbound communications in partnership with TU's third-party call center, ensuring quality and timely responses.
Assist members with renewals, billing, benefits, donations, login issues, and general inquiries.
Maintain and update membership records in TU's CRM (NetForum), ensuring accuracy and data integrity.
Process memberships, donations, and fulfillment requests, including special and workplace giving orders.
Generate tax letters and provide feedback on campaigns.
Collaborate with internal teams and external vendors to support member engagement and satisfaction.
Qualifications
The ideal candidate will bring strengths in at least 80% of the following:
Bachelor's degree and at least one (1) to three (3) years of professional experience in customer service, call center operations, or membership services.
Excellent communication skills with a member-first mindset.
Strong attention to detail and accuracy in data entry and record-keeping.
Experience with CRM systems (NetForum or similar preferred) and Microsoft Office Suite.
Ability to manage multiple priorities and adapt in a fast-paced environment.
Experience working with third-party vendors a plus.
Commitment to TU's mission and values; passion for angling preferred.
This description is not intended to be an all-inclusive list of duties, and additional responsibilities may be assigned as needed.
Please attach your resume and cover letter with your application. Applications without both documents will not be reviewed.
At Trout Unlimited, we value diversity and actively seek candidates who come from communities historically underrepresented in conservation, as well as those most impacted by degraded rivers and streams. We are committed to creating inclusive spaces for all people to participate in our work to care for trout, salmon, and clean, healthy waters.
Application Development Manager
Arlington, VA jobs
About the Organization
The Momentus Capital branded family of organizations - which includes Capital Impact Partners, CDC Small Business Finance and Momentus Securities (an SEC-registered broker-dealer, MSRB-registered, FINRA/SIPC member) - are transforming how capital and investments flow into communities to provide people access to the capital and opportunities they deserve.
We are working to reinvent traditional financial systems and advance locally-led solutions that create economic mobility and generational wealth. Through our continuum of financial, knowledge, and social capital, we offer a comprehensive package of loan products, impact investment opportunities, training and business advising programs, and technology solutions.
Our holistic and streamlined approach offers comprehensive solutions for small business entrepreneurs, real estate developers, community-based organizations, and local leaders at every stage of growth, from inception to expansion. When these leaders have the opportunity to succeed, their communities, their residents - and our country - thrive.
Position Summary
The Application Development Manager will be responsible for overseeing and guiding the implementation and maintenance of application systems across the organization. This role will focus on managing the software development lifecycle, leading a team of developers, and collaborating with cross-functional teams to ensure that applications meet organizational needs and function efficiently within our technological ecosystem. The Application Development Manager will engage in strategies to drive improvements in application performance, security, and user experience.
Essential Responsibilities
· Lead the application development team in designing, building, and deploying scalable, high-quality software solutions.
· Manage the full software development lifecycle, from requirements gathering through deployment and maintenance.
· Collaborate with business stakeholders to translate strategic goals into technical requirements.
· Ensure application architecture and development follow industry best practices for coding, security, and user experience.
· Drive innovation through the adoption of new technologies, frameworks, and development methodologies.
· Mentor and develop team members, fostering a culture of collaboration, continuous improvement, and professional growth.
· Conduct code reviews and ensure adherence to programming standards and quality assurance practices.
· Monitor application performance and implement optimizations or upgrades as needed.
· Maintain clear documentation for development processes, systems, and integrations.
· Serve as the primary liaison between the development team, IT, and business units to ensure solutions meet organizational needs.
Requirements
· Bachelor's degree in computer science, Information Technology, or a related field; advanced degree preferred.
· Minimum of 8 years of experience in application development, with at least 5 years in a managerial or leadership role.
· Lead the application development team, including mentoring and coaching team members while promoting a culture of innovation and continuous improvement.
· Oversee the development, testing, and deployment of software applications, ensuring that projects are delivered on time and align with business requirements.
· Collaborate with stakeholders to understand their needs and translate those needs into technical specifications and practical application solutions.
· Manage the software development lifecycle (SDLC), including planning, execution, and monitoring of application development projects.
· Ensure applications are developed with best practices in mind regarding security, performance, and usability.
· Conduct regular code reviews and implement quality assurance practices to maintain high standards of functionality and code quality.
· Proficient in software development languages (e.g., Java, C#, .NET, Python) and frameworks.
· Experience with web and mobile application development, as well as understanding of cloud computing technologies (e.g., AWS, Azure).
· Working knowledge of Azure SQL Server Managed Instances, Database Administration, Azure Data Factory, ADF Pipeline development, and similar technologies.
· Experience with Salesforce development and administration
· Research and evaluate new application development tools, frameworks, and technologies that can enhance our existing solutions.
· Coordinate with IT and operational teams to resolve any technical issues affecting application functionality.
· Develop and maintain documentation related to applications, processes, and technologies used in development.
· Monitor application metrics and performance, making data-driven decisions to enhance functionality and user experience.
· Maintain strong relationships with vendors, ensuring that integrated systems meet organizational expectations.
· Prepare regular reports on application performance and project status for management and stakeholders.
· Stay abreast of industry trends, security threats, and emerging technologies to implement innovative solutions.
Benefits
The salary range for this position is $127,870 - $160,000 and is eligible for an annual incentive.
This role is eligible to work remotely.
All employees must be legally authorized to work in the United States. The Company will not sponsor applicants for work visas.
Auto-ApplyVice President, Marketing and Communications
Virginia Beach, VA jobs
Role: Vice President, Marketing and Communications
Department: Global Marketing and Communications
General Description: The Vice President, Marketing & Communications is a senior leader responsible for setting the vision and driving the execution of global marketing and communications activities across Operation Smile. Reporting to the Senior Vice President, Global Marketing & Strategy, this role ensures that the organization's brand, messaging, and strategy are consistently represented across all channels, regions, and stakeholder touchpoints.
This leader oversees a unified global marketing and communications team, collaborating closely with regional offices, development and fundraising teams, and internal partners to create alignment and amplify impact. The ideal candidate is both a strategic thinker and a hands-on operator-capable of balancing global cohesion with local customization in support of organizational priorities.
Essential Functions: Strategic Leadership & Planning
Develop and lead the implementation of annual and multi-year global marketing and communications plans aligned with OSI's strategic priorities and brand framework.
Ensure all initiatives reflect consistent application of brand, tone, and values-while allowing for regional and local adaptation.
Serve as a trusted advisor to senior leadership, integrating marketing strategy across departments and global initiatives.
Team & Department Oversight
Direct a multi-disciplinary, globally dispersed MarCom team across Content & Storytelling, Creative Services, Brand, Communications, and Digital.
Build and sustain a high-performing team culture emphasizing collaboration, accountability, and innovation.
Establish and monitor performance metrics and KPIs to measure impact and continuously improve outcomes.
Execution & Activation
Oversee day-to-day execution of campaigns, content production, digital initiatives, and media engagement.
Ensure timely delivery and quality of marketing activations that support fundraising, advocacy, and program impact worldwide.
Cross-Functional Collaboration
Partner with Global Development/Fundraising teams to strengthen donor engagement through storytelling, campaign strategy, and audience segmentation.
Collaborate with regional and program teams to adapt global messaging to reflect local language, culture, and context.
Serve as a bridge between brand strategy and field-level implementation to ensure alignment and cohesion.
Media, Digital & Data Strategy
Guide the evolution of OSI's digital presence, including website, social channels, and paid media strategies.
Support earned media efforts and maintain relationships with journalists and influencers to elevate global visibility.
Leverage data analytics to evaluate impact, optimize engagement, and inform future strategy.
Requirements
Job Qualifications and Skills Required:
15+ years of progressive leadership experience in marketing, communications, or media-preferably within a global, mission-driven organization.
Demonstrated success managing complex global campaigns with distributed teams and diverse stakeholders.
Deep knowledge of integrated marketing strategy, content development, digital ecosystems, and brand governance.
Background in marketing, media, or public affairs a strong advantage.
Commitment to equity, inclusion, and ethical storytelling.
Core Competencies and Personal Attributes:
Mission-driven and passionate about advancing global health impact.
Highly collaborative, with the ability to inspire and mobilize teams.
Adaptable and resourceful, comfortable navigating ambiguity and change.
Proactive leader who combines big-picture thinking with hands-on execution.
Work Environment & Travel:
Flexible work environment with the option for remote or hybrid arrangements.
Requires willingness to work across time zones and travel internationally as needed (10-20%).
Compensation:
Operation Smile is committed to pay transparency. The anticipated salary range for this position is $132,200 to $150,600, which may vary slightly based on a candidate's experience, qualifications, and geographic location.
Why Operation Smile?
Meaningful Work - At Operation Smile, you will engage in meaningful work that transforms lives, providing essential medical care to children and contributing to global health and well-being.
A Brighter Future - Make saving for the future easy with Operation Smile's 401(k) plan, featuring Safe Harbor and employer matching.
Cha-ching!
Happy and Healthy - Kick back and relax with Operation Smile's all-in-one health plans! We've got your health, pharmacy, dental, and vision needs covered for you and your loved ones. No worries, just smiles!
Worry-Free Insurance - Enjoy true peace of mind with 100% paid premiums for life and AD&D insurances. We've got you covered, no matter what!
Take Your Time (Off) - Flexible time off and celebrate with company-paid holidays! More time for fun and relaxation.
Work it, Flex it - Enjoy flexible work arrangements that fit your lifestyle, with remote, on-site, and hybrid work arrangements.
Travel Minus Stress - See the world through our unique employee programs, which offer opportunities to participate in international medical trips, community outreach, and global health initiatives.
Salary Description 132,200 to 150,800