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USAA Overview

The United Services Automobile Association is a San Antonio-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal inter-insurance exchange and subsidiaries offering banking, i...
The staff at USAA come from unusually diverse demographic backgrounds. The company is 49.6% female and 48.9% ethnic minorities. USAA employees are slightly more likely to be members of the Democratic Party than the Republican Party, with 60.0% of employees identifying as members of the Democratic Party. Despite their political differences, employees at USAA seem to be happy. The company has great employee retention with staff members usually staying for 5.0 years. The average employee at USAA makes $56,125 per year. Pay at USAA is significantly lower than some of its highest paying competitors, like ConocoPhillips, Dell, and Principal Financial Group, which pay $100,284, $94,717, and $70,186, respectively.
USAA is an industry leader with 28,000 employees and an annual revenue of $26.9B that is headquartered in San Antonio, TX.

The Organization’s Mission

To provide directly and through FSB and its other affiliates for the financial security of its members, who include those currently serving in the united states military, or who have honorably served in the past, and their ...

Perks of Working at USAA

Its benefits package includes: medical and dental insurance, a retirement savings plan, company holidays, short and long-term disability, flex hours, etc.

Industry

Banking Financial Services Insurance

Revenue

$26.9B

Employees

28,000

Founded in

1922

Headquarters

San Antonio, TX

Website

www.usaajobs.com

Organization Type

Private

Is This Your Company?

The Team At USAA

Key People
  • Brett Thacker (Director Of Content Marketing)
  • Mike Barger (Communications Director)
  • Michael Merwarth (Executive Vice President, Enterprise Strategy And Marketing)
  • Wayne Peacock (CEO)
  • Joey Stryk (Director Of Marketing)
  • Admiral Thomas B. Fargo, Usn, Ret (chairman)
  • Patricia Teague (Executive Vice President, Human Resources)
The Inside Scoop
USAA, based in San Antonio, TX, is a financial services group that provides insurance, banking, investments, retirement products and advice to the military community. The company was founded in 1922 in San Antonio, Texas, by a group of 25 US Army officers. Today USAA has more than 32,000 employees, with offices across the US and worldwide. Its mission is to proudly serve military members by providing competitive financial products and services.
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The Culture At USAA

Information provided by the company
Spreads curiosity and arms others with empathy.
Give back to the community during a volunteer event
At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.
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We also seek to shape disruption - not just experience disruption - thereby serving our members in innovative ways and creating new engines of growth for USAA.
You'll create new technology, but the impact you'll make on our members will be far more significant.
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USAA Reviews

Zippia Official Logo

4.0

Zippia UserApril 2021

4.0

Zippia Official LogoZippia UserApril 2021

What Do You Like About Working There?

I like the culture and they do offer a great work life balance. Show More

What DON'T You Like About Working There?

I don’t like that we aren’t able to earn any commission for what we sale but are pushed so hard to sell products. Show More

What Are Your Favorite Benefits/Perks?

The best benefit is the bonus you get every year of around $4000. Show More
Zippia Official Logo

5.0

Zippia UserFebruary 2021

5.0

Zippia Official LogoZippia UserFebruary 2021

What Do You Like About Working There?

Diverse and secure Show More

What DON'T You Like About Working There?

Recent change making an Impossible work load Show More

What Are Your Favorite Benefits/Perks?

Pension and medical benefits Show More
Zippia Official Logo

5.0

Zippia UserSeptember 2020

5.0

Zippia Official LogoZippia UserSeptember 2020

What Do You Like About Working There?

Liked the longevity and stability along the mission statement. Show More

What DON'T You Like About Working There?

Not that I didn’t like working there, I didn’t like limiting individuals growth for career path. Show More

What Are Your Favorite Benefits/Perks?

Healthcare Show More
Zippia Official Logo

4.0

Zippia UserFebruary 2020

4.0

Zippia Official LogoZippia UserFebruary 2020

What Do You Like About Working There?

Helping military members and their families Show More

What DON'T You Like About Working There?

No work life balance Show More

What Are Your Favorite Benefits/Perks?

Education assistance Show More
Zippia Official Logo

4.0

Zippia UserDecember 2019

4.0

Zippia Official LogoZippia UserDecember 2019

What Do You Like About Working There?

I am a work from home specialist so it allows to have work life balance. Show More

What DON'T You Like About Working There?

I am not a fan of the pay. Show More

What Are Your Favorite Benefits/Perks?

Benefits since day one. Show More
Anonymous review of USAA

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USAA Rankings

USAA is ranked #55 on the Best Companies to Work For in Texas list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

USAA Salaries

How much does USAA pay?
The national average salary for a USAA employee in the United States is $56,125 per year. Employees in the top 10 percent can make over $100,000 per year, while employees at the bottom 10 percent earn less than $31,000 per year.
9.3
Salary Score
Average Employee Earnings

USAA Salaries By Job Title

The average employee at USAA earns a yearly salary of $56,125 per year, but different jobs can earn drastically different salaries. Some of the positions that earn high wages at USAA include investment advisor, java developer, quality assurance lead, and senior software engineer. A typical investment advisor salary at USAA is $118,613 per year. Some of the other roles at USAA are internship and customer service representative. A worker with the title internship at USAA earns an average salary of $32,016 per year.
Job Title
Title
ascdesc
Average Salarydesc
Investment Advisor
Salary Range100k - 140k$119k$118,613
Java Developer
Salary Range97k - 114k$105k$105,416
Quality Assurance Lead
Salary Range97k - 110k$104k$103,600
Senior Software Engineer
Salary Range93k - 112k$102k$102,397
Information Technology Project Manager
Salary Range88k - 118k$102k$102,314
Lead Technician
Salary Range91k - 107k$99k$99,153
Finance Associate
Salary Range87k - 104k$95k$95,179
Software Developer
Salary Range81k - 107k$93k$93,271
Consultant
Salary Range77k - 94k$85k$85,403
Business Analyst
Salary Range73k - 97k$85k$84,946
$38k
$140k

USAA Careers

On average, employees at USAA stay with the company for 5.0 years. Employees most commonly join USAA after leaving Wells Fargo. When they leave USAA, they most frequently get their next job at Wells Fargo.

Average Length of Employment

USAA
5.0 years
Allstate
4.9 years
Progressive
4.7 years

Top Employers Before USAA

Top Employers After USAA

USAA Employee Demographics

9.7
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

USAA Employees Education

Of the 28,000 employees at USAA, 28.1% attended Texas A&M University San Antonio. Employees at USAA most frequently majored in Business, and most employees’ highest level of education is a Bachelors.

Do you Work At USAA?

Help us make this company more transparent.

USAA Employee Political Affiliation

USAA employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a USAA employee was by DAN Brouillette. DAN Brouillette donated $62,900 to the Republican Party.

Employee Political Donations

NameascdescJob TitleascdescPartyascdescDonationascdesc
DAN BrouilletteSenior Vice President
DAN Brouillette
Senior Vice President
Senior Vice President
Republican Party
Republican Party
$62,900Republican Party
$62,900
Dirk MosisReal Estate Administrator
Dirk Mosis
Real Estate Administrator
Real Estate Administrator
Republican Party
Republican Party
$57,100Republican Party
$57,100
Brian ConklinVice President
Brian Conklin
Vice President
Vice President
Republican Party
Republican Party
$37,581Republican Party
$37,581
Wendi StrongExecutive
Wendi Strong
Executive
Executive
Republican Party
Republican Party
$29,900Republican Party
$29,900
Stuart ParkerExecutive
Stuart Parker
Executive
Executive
Republican Party
Republican Party
$28,100Republican Party
$28,100
Josue Robles JrPresident/Chief Executive Officer
Josue Robles Jr
President/Chief Executive Officer
President/Chief Executive Officer
Republican Party
Republican Party
$25,750Republican Party
$25,750
Shon ManascoExecutive
Shon Manasco
Executive
Executive
Republican Party
Republican Party
$23,500Republican Party
$23,500
Steven BennettExecutive
Steven Bennett
Executive
Executive
Republican Party
Republican Party
$22,500Republican Party
$22,500
William McCartneyLawyer
William McCartney
Lawyer
Lawyer
Republican Party
Republican Party
$20,000Republican Party
$20,000
Kevin BergnerManager
Kevin Bergner
Manager
Manager
Republican Party
Republican Party
$19,900Republican Party
$19,900
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USAA Financial Performance

9.8
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1922

Organization type

Private

How Would You Rate The Company Culture Of USAA?

Have you worked at USAA? Help other job seekers by rating USAA.

USAA Competitors

Some of the competitors of USAA are ConocoPhillips, Dell, and Principal Financial Group. The wages at ConocoPhillips average higher than the other similar companies, where the median salary is $100,284 per year. Employees at Dell earn an average of $94,717 per year, and the employees at Principal Financial Group earn an average salary of $70,186 per year.
Companydesc
Average Salarydesc
ConocoPhillips
Salary Range79k - 125k$100k$100,284
Dell
Salary Range74k - 119k$95k$94,717
Principal Financial Group
Salary Range50k - 97k$70k$70,186
American International Group
Salary Range49k - 95k$68k$68,329
Lincoln National
Salary Range47k - 93k$67k$66,802
MetLife
Salary Range39k - 78k$55k$55,409
Liberty Mutual
Salary Range41k - 70k$54k$54,107
UGI
Salary Range37k - 73k$53k$52,655

The Hartford

Salary Range37k - 74k$53k$52,511
Travelers
Salary Range38k - 70k$52k$52,091
$28k
$125k

Frequently Asked Questions about USAA

When was USAA founded?

USAA was founded in 1922.

How many Employees does USAA have?

USAA has 28,000 employees.

How much money does USAA make?

USAA generates $26.9B in revenue.

What industry is USAA in?

USAA is in the banking financial services insurance industry.

What is USAA's mission?

USAA's mission statement is "To provide directly and through FSB and its other affiliates for the financial security of its members, who include those currently serving in the united states military, or who have honorably served in the past, and their ..."

What type of company is USAA?

USAA is a private company.

Who are USAA's competitors?

USAA competitors include Progressive, Nationwide Mutual Insurance ..., Allstate, MetLife, State Farm, Lincoln National, GEICO, Aetna, Humana, Principal Financial Group, Travelers, Liberty Mutual, The Hartford Financial Services Group, UGI, Dell, Farmers Insurance Group, American Family Insurance, American International Group, CHS, ConocoPhillips.

Who works at USAA?

Brett Thacker (Director Of Content Marketing)

Mike Barger (Communications Director)

Michael Merwarth (Executive Vice President, Enterprise Strategy And Marketing)

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Are You An Executive, HR Leader, Or Brand Manager At USAA?

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Updated July 8, 2021

Zippia gives an in-depth look into the details of USAA, including salaries, political affiliations, employee data, and more, in order to inform job seekers about USAA. The employee data is based on information from people who have self-reported their past or current employments at USAA. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of USAA and its employees or that of Zippia.

USAA may also be known as or be related to UNITED SERV AUTOMOBILE ASSOC, USAA and United Services Automobile Association.