USAA Overview

The United Services Automobile Association is a San Antonio-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal inter-insurance exchange and subsidiaries offering banking, i...
The staff at USAA come from unusually diverse demographic backgrounds. The company is 47.0% female and 48.8% ethnic minorities. USAA employees are slightly more likely to be members of the Republican Party than the Democratic Party, with 56.2% of employees identifying as members of the Republican Party. Despite their political differences, employees at USAA seem to be happy. The company has great employee retention with staff members usually staying for 3.8 years. The average employee at USAA makes $62,216 per year. Pay at USAA is significantly lower than some of its highest paying competitors, like Prudential Financial, The Guardian Life Insurance Company of America, and American International Group, which pay $81,892, $78,407, and $78,135, respectively.
USAA is an industry leader with 28,000 employees and an annual revenue of $26.9B that is headquartered in San Antonio, Texas.

The Organization’s Mission

USAA's mission is to facilitate the financial security of its members, associates and their families by providing a full range of highly competitive financial products and services.

Perks of Working at USAA

Its benefits package includes: medical and dental insurance, a retirement savings plan, company holidays, short and long-term disability, flex hours, etc.

Industry

Insurance

Revenue

$26.9B

Employees

28,000

Founded in

1922

Headquarters

San Antonio, TX

Website

www.usaajobs.com

Organization Type

Public

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The Team At USAA

Key People
  • Capt Stuart Parker, Usaf, Ret (CEO)
  • Brett Thacker (Director Of Content Marketing)
  • Mike Barger (Communications Director)
  • General, Lester Lyles, Usaf, Ret (Chairman)
  • Michael Merwarth (Executive Vice President, Enterprise Strategy And Marketing)
  • Joey Stryk (Director Of Marketing)
  • Patricia Teague (Executive Vice President, Human Resources)
The Inside Scoop
USAA, based in San Antonio, TX, is a financial services group that provides insurance, banking, investments, retirement products and advice to the military community. The company was founded in 1922 in San Antonio, Texas, by a group of 25 US Army officers. Today USAA has more than 32,000 employees, with offices across the US and worldwide. Its mission is to proudly serve military members by providing competitive financial products and services.
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The Culture At USAA

Information provided by the company
Spreads curiosity and arms others with empathy.
Give back to the community during a volunteer event
At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.
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We also seek to shape disruption - not just experience disruption - thereby serving our members in innovative ways and creating new engines of growth for USAA.
You'll create new technology, but the impact you'll make on our members will be far more significant.
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USAA Reviews

Zippia Official Logo

4.0

Zippia UserFebruary 2020

4.0

Zippia Official LogoZippia UserFebruary 2020

What Do You Like About Working There?

Helping military members and their families Show More

What DON'T You Like About Working There?

No work life balance Show More

What Are Your Favorite Benefits/Perks?

Education assistance Show More
Zippia Official Logo

4.0

Zippia UserDecember 2019

4.0

Zippia Official LogoZippia UserDecember 2019

What Do You Like About Working There?

I am a work from home specialist so it allows to have work life balance. Show More

What DON'T You Like About Working There?

I am not a fan of the pay. Show More

What Are Your Favorite Benefits/Perks?

Benefits since day one. Show More
Zippia Official Logo

3.0

Zippia UserAugust 2019

3.0

Zippia Official LogoZippia UserAugust 2019

What Do You Like About Working There?

Compensation and benefits Show More

What DON'T You Like About Working There?

Looking for a new challenge. I have been handling claims for the past 7 years and seeking a new path. Show More

What Are Your Favorite Benefits/Perks?

Working at home. Show More
Zippia Official Logo

3.0

Zippia UserJuly 2019

3.0

Zippia Official LogoZippia UserJuly 2019

What Do You Like About Working There?

401k, After the contractor stage, you are treated like gold Show More

What DON'T You Like About Working There?

Managers spend half their day in meetings to come up with new “strategies”. Management is out of touch with the difficulty of 8 - 10 hour phone work days and member concerns. Show More

What Are Your Favorite Benefits/Perks?

Above average pay (most there work a second job). Great benefits Show More
Zippia Official Logo

4.0

Zippia UserJune 2019

4.0

Zippia Official LogoZippia UserJune 2019

What Do You Like About Working There?

Mission driven and member focused. Doing good is more than lip service. Show More

What DON'T You Like About Working There?

Non-Gap culture. Need better accountability to goals and planning. Show More

What Are Your Favorite Benefits/Perks?

401K matching is 8% and extra retirement deposit. Show More
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USAA Rankings

USAA is ranked #18 on the Best Insurance Companies to Work For in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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USAA Salaries

How much does USAA pay?
The national average salary for a USAA employee in the United States is $62,216 per year. Employees in the top 10 percent can make over $108,000 per year, while employees at the bottom 10 percent earn less than $35,000 per year.
9.5
Salary Score
Average Employee Earnings

USAA Salaries By Job Title

The average employee at USAA earns a yearly salary of $62,216 per year, but different jobs can earn drastically different salaries. Some of the job titles with high salaries at USAA are Business Architect, Software Developer, Project Leader, and Senior Software Engineer. A typical Business Architect salary at USAA is $113,493 per year. Some of the other roles at USAA are Cashier and Member Service Representative. A worker with the title Cashier at USAA earns an average salary of $25,542 per year.

USAA Careers

On average, employees at USAA stay with the company for 3.8 years. Employees most commonly join USAA after leaving Wells Fargo. When they leave USAA, they most frequently get their next job at Wells Fargo.

Average Length of Employment

USAA

3.8 years
MetLife3.7 years
Allstate3.7 years
Top Employers Before USAA
US Army8.6 %
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Top Employers After USAA
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USAA Financial Performance

9.9
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1922

Organization type

Public

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USAA Competitors

Competitors of USAA include Prudential Financial, The Guardian Life Insurance Company of America, and American International Group. Employees at Prudential Financial earn more than most of the competition, with an average yearly salary of $81,892. The employees at The Guardian Life Insurance Company of America earn an average yearly salary of $78,407 per year, and the salaries at American International Group average $78,135 per year.

Frequently Asked Questions about USAA

When was USAA founded?

USAA was founded in 1922.

How many Employees does USAA have?

USAA has 28,000 employees.

How much money does USAA make?

USAA generates $26.9B in revenue.

What industry is USAA in?

USAA is in the insurance industry.

What is USAA's mission?

USAA's mission statement is "USAA's mission is to facilitate the financial security of its members, associates and their families by providing a full range of highly competitive financial products and services."

What type of company is USAA?

USAA is a public company.

Who are USAA's competitors?

USAA competitors include Nationwide Mutual Insurance ..., MetLife, Allstate, Progressive, Lincoln National, GEICO, Liberty Mutual, State Farm, Bank of America, Capital One, American International Group, Cigna, Wells Fargo, Farmers Insurance, American Family Insurance, Prudential Financial, Travelers, Anthem, Assurant, The Guardian Life Insurance Company of America.

Who works at USAA?

Capt Stuart Parker, Usaf, Ret (CEO)

Brett Thacker (Director Of Content Marketing)

Mike Barger (Communications Director)

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Are You An Executive, HR Leader, Or Brand Manager At USAA?

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You can find out what it is like to work at USAA, also known as UNITED SERV AUTOMOBILE ASSOC, USAA and United Services Automobile Association.

Zippia gives an in-depth look into the details of USAA, including salaries, political affiliations, employee data, and more, in order to inform job seekers about USAA. The employee data is based on information from people who have self-reported their past or current employments at USAA. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of USAA and its employees or that of Zippia.