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Lead Program Manager jobs at USAA - 46 jobs

  • Program Manager Senior

    USAA 4.7company rating

    Lead program manager job at USAA

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Are you ready to lead at the intersection of business strategy, technology, and innovation? We're a high-impact team in need of a Program Manager - Senior who will play a pivotal role in transforming how we deliver value across the organization. This is a dynamic role; part strategist, part consultant, part builder, designed for individuals who thrive in a fast-paced environment, see opportunity in complexity, and are passionate about driving systemic change. You'll work closely with technology partners, program managers, and business leaders to: Design and implement scalable processes that improve program efficiency and outcomes Develop cases that unlock strategic investment Shape and pilot Gen AI use cases that elevate how we understand and respond to customer needs Serve as a trusted advisor to internal teams, helping define needs and architect solutions that move the needle Support and elevate change management across the program, driving strategic execution of goals If you're energized by building from the ground up, influencing across functions, and making a measurable impact-this is your opportunity to lead. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Define and maintain program strategies commensurate with the level of risk, size, and complexity to ensure individual efforts align with organizational goals. Responsible for providing input and recommendations on multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value. Facilitate meetings with executive management and project / program sponsors to define solutions and delivery. Prepare reports that provide partners and management with status updates to include identifying risks or issues. Perform analyses, root cause identification and development and recommendation of key work products. Negotiate agreements, settles disputes equitably and defuse situations. Negotiate program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity. Adhere to Enterprise Portfolio Management Office (EPMO) processes, procedures, controls, standards, tools, and templates. Adhere to governance rigor required for work efforts. Drive the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum 6 years' project and / or program management experience, including experience defining a new program and/or leading large-scale projects. Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans. Proficient knowledge of program efforts management tools and methodologies. Understanding and demonstrated application of risk management policies and procedures. Knowledge of program management methodology and techniques; program performance evaluation and change management principles. Experience maintaining and reporting on work effort(s) budgets / methodologies. Proficient experience in USAA's change management methodology or similar industry change management methodology. Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals. What sets you apart: Strong understanding of project management methodologies (e.g., Agile, Waterfall, Scrum, or hybrid approaches). Experience working in or knowledge of Clarity, JWM, and / or SharePoint for program management organization. Demonstrated success in driving organizational change through structured change management methodologies (e.g., Prosci, ADKAR, Kotter). Experience developing and executing change management strategies, including communication, training, and resistance management plans. Proven ability to lead and collaborate with cross-functional teams-including Legal, Compliance, Risk, and Operations-to deliver initiatives aligned with regulatory requirements and organizational standards. Proficiency in project management tools such as SalesForce, Clarity, Jira, and/or JWM. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $103.5k-197.7k yearly Auto-Apply 4d ago
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  • 2026 JPMorganChase Fellowship Program - Asset & Wealth Management - U.S. Private Bank (USPB) Track- Dallas, TX

    Jpmorgan Chase 4.8company rating

    Dallas, TX jobs

    2026 JPMorganChase Fellowship Program - Asset & Wealth Management (AWM) - U.S. Private Bank (USPB) Track- Dallas, TX JPMorganChase Fellowship Program, offers a five-week paid, full-time summer fellowship held in select JPMorgan Chase offices. The JPMorganChase Fellowship Program is designed to attract undergraduate sophomores who are interested in early exposure to financial services careers and committed to the advancement of individuals from underrepresented groups in this industry. The JPMorganChase Fellowship Program is seeking sophomore students, including, without limitation, Black, Hispanic and Latino students, who are interested in exploring career opportunities at JPMorganChase. We are looking for dynamic individuals from diverse backgrounds and perspectives to help us grow and position our businesses for the future. All sophomore students who are interested in the Fellowship Program, regardless of background, are welcome to apply. As a Summer Fellow in our JPMorganChase Fellowship program, you will be provided with an introduction to financial services and the firm. You will be exposed to our senior leaders and gain insight into how your diverse backgrounds and perspectives as financial services professionals might positively impact the future of people's lives, the firm and our industry. This opportunity will expose students to careers in financial services and include hands-on experience and a project-based curriculum, designed to help build a pathway to future employment opportunities. The JPMorganChase Fellowship Program is committed to providing early exposure and professional development opportunities to participants. Upon successful completion of the Fellowship Program, you will be considered for a 2027 Summer Internship offer. Successful completion of the internship is a significant step towards securing full-time employment with the firm. The JPMorganChase Fellowship Program will consist of one-week of training and orientation onsite at one of our firm's locations. During this time, fellows will participate in orientation to our firm, our businesses, and gain the technical and practical knowledge needed to be successful during the program. After the induction, fellows will report to the designated location for their specific line of business track. **Job responsibilities** + Proactively engage in learning opportunities to gain a comprehensive understanding of the firm's businesses, clients and customers. + Actively pursue opportunities to enhance your professional development skills, including attending training sessions, and engaging with mentors. + Prepare and present a curriculum-based project to an audience of senior stakeholders. **Required qualifications, capabilities, and skills** + Sophomore standing (expected graduation date of December 2027 through Summer 2028) + Attends college/university in the U.S. (all majors considered) in good standing + Demonstrates a significant commitment to diversity, opportunity and inclusion through, for example, campus activities community service work, and/or related leadership activity + Possess a strong interest in developing professional skills for future opportunities in financial services **Preferred qualifications, capabilities, and skills** + Preferred minimum cumulative GPA of at least 3.2 on a 4.0 scale To be eligible for this program, you must be authorized to work in the U.S.. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorganChase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.) **Locations fellows may join:** Dallas, TX Fellows will have an opportunity to select up to three location preferences on their application. Potential placement could include any of our offices within the city's metropolitan area. **About Our Track** **Line of Business:** Asset & Wealth Management (AWM) **Track:** U.S. Private Bank (USPB) Track In this track, you will immerse yourself in learning how we deliver innovative strategies and solutions tailored to the unique investment goals of both institutions and high net worth individuals. This track will provide you with: + **Client Engagement:** Learn firsthand how we build and maintain strong relationships with our clients, understanding their specific financial objectives and challenges. + **Customized Solutions:** Learn to develop and implement bespoke investment strategies that align with clients' risk profiles and long-term goals. + **Diverse Asset Exposure:** Gain insights into a variety of investment vehicles and asset classes, enhancing your ability to craft comprehensive wealth management plans. + **Strategic Collaboration:** Work alongside seasoned professionals and senior leaders, gaining valuable mentorship and industry knowledge. This track is designed to expose you to the skills and expertise needed to excel in the dynamic field of private banking and wealth management. **What's next?** Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume are way for us to initially get to know you, so it's important to complete all application questions so we have as much information about you as possible. After you confirm your application, we will review it to determine whether you meet required qualifications. If you are advanced to the next step of the process, you will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. The HireVue is required, and your application will not be considered for further review until you have completed your HireVue video interview. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled. Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled. JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $100k-131k yearly est. 23d ago
  • Program/Project Manager- Production

    Jpmorgan Chase & Co 4.8company rating

    Plano, TX jobs

    JobID: 210684441 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $119,700.00-$191,100.00 Join our dynamic team as a Program/Project Manager and lead transformative projects that shape the future of our industry! This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation. At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey. Collaborate with a talented team in a supportive environment that values creativity and excellence. Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development. As a Program/Project Manager within JPMorganChase, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units. You will leverage your deep knowledge and expertise in project management to navigate complex issues, make informed decisions, and ensure the successful execution of programs. Your role will involve significant cross-functional collaboration, data analysis, and conflict management to align operations initiatives with business strategy. You will also be responsible for building and leading diverse teams, delegating tasks effectively, and fostering an environment of continuous learning and growth. Your ability to think strategically, adapt to change, and deliver excellent customer service will be crucial in this role. Job responsibilities * Lead the transformation of strategic plans into high-impact programs and projects, utilizing your expertise in project management and strategic thinking to deliver results across various business units. * Oversee the execution of programs, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments. * Utilize data analytics to monitor program progress, make informed decisions, and direct necessary adjustments to ensure the successful delivery of program commitments. * Build, lead, and manage diverse teams, fostering an environment of continuous learning and growth, and effectively delegating tasks to ensure efficient and effective achievement of objectives. * Engage with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues. Required qualifications, capabilities, and skills * Proven ability to lead and manage complex programs or projects, delivering results across various business units, typically demonstrated through 7+ years of relevant experience. * Demonstrated proficiency in data analytics, with the ability to interpret models, make inferences from data, and provide continuous insight for program execution. * Proven experience in conflict management, with the ability to identify conflicts, facilitate discussions, and create win-win solutions using collaboration or negotiation strategies. * Advanced computer literacy, with the ability to effectively use technology to perform tasks, solve problems, and communicate in a professional setting. * Proficiency in strategic thinking, with the ability to use data to understand issues and opportunities, evaluate potential scenarios, and collaborate on strategy and priority development. Preferred qualifications, capabilities, and skills * Integrate artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making. * Implement automation to streamline project workflows and increase operational efficiency. * Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies. * Mentor team members to support their professional growth and enhance project management capabilities.
    $119.7k-191.1k yearly Auto-Apply 2d ago
  • CORE Program Control Manager - Vice President

    Jpmorgan Chase & Co 4.8company rating

    Plano, TX jobs

    JobID: 210690137 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $104,500.00-$165,000.00 Join our Global Banking team and help shape the future of risk management and compliance. You'll collaborate with talented colleagues, leverage innovative frameworks, and make a meaningful impact by supporting our operational risk and compliance standards. As a Program Control Manager in the Global Banking Sub-Line of Business (Sub-LoB) within the Commercial and Investment Bank (CIB), you will oversee the governance and administration of the Compliance and Operational Risk Evaluation (CORE) program, including Risk Events and Legal Entities. You will build strong relationships with Control Managers and Business Operations Executives and ensure alignment with the firm's operational risk tolerance and compliance standards. Job Responsibilities * Create a proactive risk and control culture using proven evaluation strategies and change management protocols * Review and analyze program-related data to support business programs and strategies * Engage with colleagues across business, operations, legal, compliance, risk, audit, and technology functions * Lead and manage project lifecycle activities, including due diligence, planning, tracking, coordinating, and reporting for control functions * Oversee strategic execution projects, ensuring organizational alignment with project goals and objectives * Develop and maintain scorecard reporting, executive summaries, and dashboards for senior management * Draft content, prepare presentations, and engage in verbal and written updates to drive alignment and action toward project objectives * Support project meetings, workshops, and related activities, including preparing agendas, meeting minutes, and action items * Drive strategic tasking and requirements from key stakeholders and project participants * Apply advanced knowledge of controls and risk standards to support process improvement and ensure compliance * Collaborate with senior stakeholders and business leads to deliver projects aligned with the bank's priorities and strategic objectives Required Qualifications, Capabilities, and Skills * Bachelor's degree or equivalent work experience * Minimum 7 years of experience in financial services within controls, audit, risk management, compliance, program management, or project management * Proficient knowledge of control and risk management concepts, including designing and evaluating Risk & Control Self-Assessments * Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) * Experience with project management tools and methodologies * Strong organizational, analytical, and problem-solving abilities with sharp attention to detail * Excellent verbal and written communication skills, confident engaging across all organizational levels * Highly motivated self-starter with a growth mindset, intellectual curiosity, and strong sense of ownership * Proactive and adaptable team player, eager to contribute and collaborate with diverse teams * Demonstrated leadership skills with ability to mentor and develop junior team members * Ability to make informed decisions in dynamic environments Preferred Qualifications, Capabilities, and Skills * Experience supporting process improvement initiatives in complex, regulated environments * Familiarity with operational risk frameworks and compliance standards * Ability to tailor communications for executive and cross-functional audiences * Experience developing dashboards and executive summaries for senior management * Strong stakeholder management and relationship-building skills * Experience working in global or matrixed organizations * Professional certification in risk management, compliance, or project management (e.g., CRMA, PMP)
    $104.5k-165k yearly Auto-Apply 33d ago
  • 2026 JPMorganChase Fellowship Program - Asset & Wealth Management - U.S. Private Bank (USPB) Track- Dallas, TX

    Jpmorganchase 4.8company rating

    Dallas, TX jobs

    2026 JPMorganChase Fellowship Program - Asset & Wealth Management (AWM) - U.S. Private Bank (USPB) Track- Dallas, TX JPMorganChase Fellowship Program, offers a five-week paid, full-time summer fellowship held in select JPMorgan Chase offices. The JPMorganChase Fellowship Program is designed to attract undergraduate sophomores who are interested in early exposure to financial services careers and committed to the advancement of individuals from underrepresented groups in this industry. The JPMorganChase Fellowship Program is seeking sophomore students, including, without limitation, Black, Hispanic and Latino students, who are interested in exploring career opportunities at JPMorganChase. We are looking for dynamic individuals from diverse backgrounds and perspectives to help us grow and position our businesses for the future. All sophomore students who are interested in the Fellowship Program, regardless of background, are welcome to apply. As a Summer Fellow in our JPMorganChase Fellowship program, you will be provided with an introduction to financial services and the firm. You will be exposed to our senior leaders and gain insight into how your diverse backgrounds and perspectives as financial services professionals might positively impact the future of people's lives, the firm and our industry. This opportunity will expose students to careers in financial services and include hands-on experience and a project-based curriculum, designed to help build a pathway to future employment opportunities. The JPMorganChase Fellowship Program is committed to providing early exposure and professional development opportunities to participants. Upon successful completion of the Fellowship Program, you will be considered for a 2027 Summer Internship offer. Successful completion of the internship is a significant step towards securing full-time employment with the firm. The JPMorganChase Fellowship Program will consist of one-week of training and orientation onsite at one of our firm's locations. During this time, fellows will participate in orientation to our firm, our businesses, and gain the technical and practical knowledge needed to be successful during the program. After the induction, fellows will report to the designated location for their specific line of business track. Job responsibilities Proactively engage in learning opportunities to gain a comprehensive understanding of the firm's businesses, clients and customers. Actively pursue opportunities to enhance your professional development skills, including attending training sessions, and engaging with mentors. Prepare and present a curriculum-based project to an audience of senior stakeholders. Required qualifications, capabilities, and skills Sophomore standing (expected graduation date of December 2027 through Summer 2028) Attends college/university in the U.S. (all majors considered) in good standing Demonstrates a significant commitment to diversity, opportunity and inclusion through, for example, campus activities community service work, and/or related leadership activity Possess a strong interest in developing professional skills for future opportunities in financial services Preferred qualifications, capabilities, and skills Preferred minimum cumulative GPA of at least 3.2 on a 4.0 scale To be eligible for this program, you must be authorized to work in the U.S.. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorganChase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.) Locations fellows may join: Dallas, TX Fellows will have an opportunity to select up to three location preferences on their application. Potential placement could include any of our offices within the city's metropolitan area. About Our Track Line of Business: Asset & Wealth Management (AWM) Track: U.S. Private Bank (USPB) Track In this track, you will immerse yourself in learning how we deliver innovative strategies and solutions tailored to the unique investment goals of both institutions and high net worth individuals. This track will provide you with: Client Engagement: Learn firsthand how we build and maintain strong relationships with our clients, understanding their specific financial objectives and challenges. Customized Solutions: Learn to develop and implement bespoke investment strategies that align with clients' risk profiles and long-term goals. Diverse Asset Exposure: Gain insights into a variety of investment vehicles and asset classes, enhancing your ability to craft comprehensive wealth management plans. Strategic Collaboration: Work alongside seasoned professionals and senior leaders, gaining valuable mentorship and industry knowledge. This track is designed to expose you to the skills and expertise needed to excel in the dynamic field of private banking and wealth management. What's next? Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume are way for us to initially get to know you, so it's important to complete all application questions so we have as much information about you as possible. After you confirm your application, we will review it to determine whether you meet required qualifications. If you are advanced to the next step of the process, you will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. The HireVue is required, and your application will not be considered for further review until you have completed your HireVue video interview. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled. Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled. JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
    $83k-115k yearly est. Auto-Apply 25d ago
  • Wholesale Credit Risk Management - Program Manager - Vice President

    Jpmorgan Chase 4.8company rating

    Plano, TX jobs

    Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Program Manager on the Commercial and Investment Wholesale Credit Risk Management Team, you will lead and manage strategic credit transformation initiatives. In this role, you will serve as a dynamic leader and utilize your proven track record in driving change, improving processes and delivering successful project outcomes. **Job Responsibilities** + Lead transformation projects from initiation through completion, ensuring alignment with organizational objectives. + Establish program governance, communication strategy, and project timelines at project inception. + Develop and implement comprehensive project plans, including scope, schedule, budget, and resource allocation. + Collaborate with product, technology, and business teams to drive process improvements and innovation. + Monitor project milestones, trends, and velocity metrics to assess progress and performance. + Surface risks and issues proactively, implementing corrective actions to maintain project momentum. + Communicate project status, challenges, and successes clearly to senior management and stakeholders. + Produce senior executive-level presentations and training materials to support program delivery. + Foster a culture of change, creativity, and continuous improvement across teams. + Conduct lessons learned and post-mortem reviews to enhance future program outcomes. + Ensure compliance with organizational policies, procedures, and industry standards. **Required Qualifications, Capabilities, and Skills** + Possess at least 5 years of financial services experience in project management with a focus on transformation. + Demonstrate a proven track record of successfully managing complex transformation projects. + Exhibit strong leadership and team management skills, collaborating effectively with cross-functional teams. + Display exceptional communication, negotiation, and interpersonal skills, including the ability to summarize issues and surface risks for stakeholders. + Apply strategic thinking and tactical execution to deliver program objectives. + Utilize advanced desktop publishing skills to produce executive-level presentations and training materials. + Implement program governance and communication strategies for large-scale initiatives. + Monitor and report on project performance using trends and velocity metrics. + Ensure strict adherence to organizational policies, procedures, and standards. + Apply agile methodologies and frameworks in project execution. **Preferred Qualifications, Capabilities, and Skills** + Master's degree in Business Administration, Project Management, or a related field. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $106k-134k yearly est. 50d ago
  • Wholesale Credit Risk Management - Program Manager - Vice President

    Jpmorgan Chase & Co 4.8company rating

    Plano, TX jobs

    Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Program Manager on the Commercial and Investment Wholesale Credit Risk Management Team, you will lead and manage strategic credit transformation initiatives. In this role, you will serve as a dynamic leader and utilize your proven track record in driving change, improving processes and delivering successful project outcomes. Job Responsibilities * Lead transformation projects from initiation through completion, ensuring alignment with organizational objectives. * Establish program governance, communication strategy, and project timelines at project inception. * Develop and implement comprehensive project plans, including scope, schedule, budget, and resource allocation. * Collaborate with product, technology, and business teams to drive process improvements and innovation. * Monitor project milestones, trends, and velocity metrics to assess progress and performance. * Surface risks and issues proactively, implementing corrective actions to maintain project momentum. * Communicate project status, challenges, and successes clearly to senior management and stakeholders. * Produce senior executive-level presentations and training materials to support program delivery. * Foster a culture of change, creativity, and continuous improvement across teams. * Conduct lessons learned and post-mortem reviews to enhance future program outcomes. * Ensure compliance with organizational policies, procedures, and industry standards. Required Qualifications, Capabilities, and Skills * Possess at least 5 years of financial services experience in project management with a focus on transformation. * Demonstrate a proven track record of successfully managing complex transformation projects. * Exhibit strong leadership and team management skills, collaborating effectively with cross-functional teams. * Display exceptional communication, negotiation, and interpersonal skills, including the ability to summarize issues and surface risks for stakeholders. * Apply strategic thinking and tactical execution to deliver program objectives. * Utilize advanced desktop publishing skills to produce executive-level presentations and training materials. * Implement program governance and communication strategies for large-scale initiatives. * Monitor and report on project performance using trends and velocity metrics. * Ensure strict adherence to organizational policies, procedures, and standards. * Apply agile methodologies and frameworks in project execution. Preferred Qualifications, Capabilities, and Skills * Master's degree in Business Administration, Project Management, or a related field.
    $106k-134k yearly est. Auto-Apply 51d ago
  • Wholesale Credit Risk Management - Program Manager - Vice President

    Jpmorganchase 4.8company rating

    Plano, TX jobs

    Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Program Manager on the Commercial and Investment Wholesale Credit Risk Management Team, you will lead and manage strategic credit transformation initiatives. In this role, you will serve as a dynamic leader and utilize your proven track record in driving change, improving processes and delivering successful project outcomes. Job Responsibilities Lead transformation projects from initiation through completion, ensuring alignment with organizational objectives. Establish program governance, communication strategy, and project timelines at project inception. Develop and implement comprehensive project plans, including scope, schedule, budget, and resource allocation. Collaborate with product, technology, and business teams to drive process improvements and innovation. Monitor project milestones, trends, and velocity metrics to assess progress and performance. Surface risks and issues proactively, implementing corrective actions to maintain project momentum. Communicate project status, challenges, and successes clearly to senior management and stakeholders. Produce senior executive-level presentations and training materials to support program delivery. Foster a culture of change, creativity, and continuous improvement across teams. Conduct lessons learned and post-mortem reviews to enhance future program outcomes. Ensure compliance with organizational policies, procedures, and industry standards. Required Qualifications, Capabilities, and Skills Possess at least 5 years of financial services experience in project management with a focus on transformation. Demonstrate a proven track record of successfully managing complex transformation projects. Exhibit strong leadership and team management skills, collaborating effectively with cross-functional teams. Display exceptional communication, negotiation, and interpersonal skills, including the ability to summarize issues and surface risks for stakeholders. Apply strategic thinking and tactical execution to deliver program objectives. Utilize advanced desktop publishing skills to produce executive-level presentations and training materials. Implement program governance and communication strategies for large-scale initiatives. Monitor and report on project performance using trends and velocity metrics. Ensure strict adherence to organizational policies, procedures, and standards. Apply agile methodologies and frameworks in project execution. Preferred Qualifications, Capabilities, and Skills Master's degree in Business Administration, Project Management, or a related field.
    $106k-134k yearly est. Auto-Apply 52d ago
  • Firmwide Operations - United States - 2026 ReEntry Program

    Jpmorgan Chase & Co 4.8company rating

    Plano, TX jobs

    JobID: 210696092 JobSchedule: Full time JobShift: : At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring. The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide. The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set. Please refer to our ReEntry Overview page for further information regarding the Program Firmwide Operations at JPMorganChase is a global business unit that supports external customers and internal users with reconciliation and the execution and settlement of transactions originating in the front office. We work with multiple lines of business and functions such as Commercial & Investment Bank, which provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world; Consumer and Community Banking which supports Chase customers with everything from checking accounts, debit and credit cards, to car loans and investment products as well as loans and products for small businesses; and J.P. Morgan Asset Management which helps with investment management What We Look For We are looking for professionals in our United States Center locations with previous experience including but not limited to; * Account Specialist * Agility Leads * Business Analysts * Data Analytics * Database Management * Function Leaders * Home Lending Advisors * Process Improvement * Product Associates * Product Delivery * Product Managers * Product Portfolio * Regulatory Compliance * Relationship Managers * Underwriters * Vendor Management As a professional in Firmwide Operations, you will be a creative, innovative team player with analytical, problem solving, planning and organizational skills.
    $80k-105k yearly est. Auto-Apply 2d ago
  • Small Business Lending Program Manager

    Jpmorgan Chase & Co 4.8company rating

    Plano, TX jobs

    JobID: 210650568 JobSchedule: Full time JobShift: Day : Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Small Business Lending, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities * Lead and oversee a team of project managers, ensuring effective coordination and execution of projects to meet organizational goals. * Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination * Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements * Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners * Manage business prioritization and initiative sequencing to create comprehensive roadmaps Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product delivery or a relevant domain area * Demonstrated ability to execute operational management and change readiness activities * Strong understanding of delivery and a proven track record of implementing continuous improvement processes * Experience in product or platform-wide release management, in addition to deployment processes and strategies * Experience with product management tools: JIRA, Confluence, Monday.com, Excel, MS Projects, PowerPoint Preferred qualifications, capabilities, and skills * Proficient knowledge of the product development life cycle, design, and data analytics
    $94k-114k yearly est. Auto-Apply 60d+ ago
  • Senior Manager-Payments Consulting- US Debit

    American Express 4.8company rating

    Austin, TX jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** + Advance adoption of Amex debit capabilities + Manage processing partner relationships, integrations, and compliance; regularly engage with external partners on debit + Develop thorough documentation and operationally sustainable processes to ensure consistent results + Negotiate complex contracts with partners and customers + Create and expand relationships with key external debit partners + Develop technical proficiency and requisite fluency with network capabilities, including connectivity, specifications, and processes + Collaborate broadly, sharing roadmap and interoperability considerations, and thought-leadership regarding U.S. debit norms + Build strong positive relationships within Amex, including network, issuing, legal, pricing, policy, technology, and relationship management teams + Maintain deep and current knowledge about the payment services industry, debit and U.S. market trends, new and existing technologies, products, and services **Minimum Qualifications:** + Minimum 3 years' experience in the processing and acquiring of U.S. debit cards with processor, debit network, or acquirer + Sound technical aptitude, analytical, and problem-solving skills + Demonstrated ability to guide, contribute to, and execute on strategies to deliver outcomes aligned to business goals in matrixed organizations + Experience negotiating complex contracts with partners and/or customers + Proven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partners + Track record of leading through change, challenging the status quo, and leading and producing results with or without authority + Excellent communication and interpersonal skills with the ability to articulate and illustrate complex issues in a simple, non-technical manner + Strong work ethic and organizational skills, with high level of intellectual curiosity, initiative, drive, and attention to detail + Potential travel required within U.S. (~10%) + Bachelor's degree or equivalent industry experience required. **Preferred Qualifications:** + Expansive and active network across payments industry. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Network **Primary Location:** United States **Other Locations:** US-Arizona-Phoenix, US-New York-New York **Schedule** Full-time **Req ID:** 25021234
    $103.8k-174.8k yearly 60d+ ago
  • Project Management, Employee Experience Marketing-Associate

    Jpmorgan Chase & Co 4.8company rating

    Plano, TX jobs

    JobID: 210688112 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $78,850.00-$120,000.00; Jersey City,NJ $78,850.00-$120,000.00 Put your passion for people and skill for marketing to work driving cohesive, frictionless, personalized experiences for the firm's most critical stakeholders: our employees. As an Associate, Project Management in Employee Experience (EX) Marketing, you will play a critical role on the team that shapes the experiences of our colleagues, drives perceptions of firm, and changes behaviors by delivering compelling engagement campaigns and Purpose initiatives across the firm. This role combines project management, marketing strategy, brand management, presentation skills, and strategic advice in support of our 310,000 employees. The Project Management Associate will support activities across the Employee Experience Marketing team that showcase the offerings and resources across the firm. They will liaise with colleagues across functions and locations including Employee Experience, Human Resources, CAO and Technology. They will also support the delivery of employee marketing campaigns and experiences across new and existing virtual and in-person channels. Job responsibilities: * Project manage a variety of workstreams across EX Marketing, keeping leadership informed of progress, following up on deliverables, and addressing issues for timely execution * Liaise and build relationships with partners across Marketing, Brand, Communications, Corporate Functions, Change & Readiness, Controls and other business partners as appropriate * Support leadership content including PowerPoint presentations, executive talking points, and briefing materials for socialization across stakeholder groups as needed. * Engage with stakeholders across various departments to gather insights, understand needs, and tailor marketing strategies that resonate with key employee segments. * Support the development and execution of key EX Marketing initiatives, including briefing, concept, development, and implementation of select employee marketing campaigns across digital and in-person channels. * Act as a steward of the firm's brand guidelines, providing guidance that promotes consistency and integration across Employee Experience, Human Resources, Workplace, Technology, and other firmwide focus areas. * Support post-initiative analysis and feedback collection to continuously improve processes and event effectiveness. Required qualifications, capabilities and skills * 4+ years of experience managing projects in a marketing or communications setting * Ability to thrive in a fast-paced, matrixed environment with multiple assignments, stringent deadlines and changing priorities * Strong problem solving and planning skills; excellent time management and project management skills * Strong communications and integrated marketing skills * Strong relationship management skills, able to communicate effectively with peers and partners * Understanding of the product lifecycle management * Team player with the ability to navigate a highly matrixed organization * Strong Microsoft Office Suite skills Preferred qualifications, capabilities and skills: * Consumer marketing or employee marketing experience * Corporate communications experience * Knowledge across internal communication channels including web, email, digital screens, video, print, merchandise, etc. * Prior events experience preferred * Other responsibilities in support of the EX Marketing team as needed.
    $78.9k-120k yearly Auto-Apply 1d ago
  • CIB Payments- Treasury Sales- United States- 2026 ReEntry Program

    Jpmorgan Chase & Co 4.8company rating

    Plano, TX jobs

    JobID: 210686155 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $95,000.00-$130,000.00; Jersey City,NJ $95,000.00-$130,000.00; Chicago,IL $95,000.00-$107,000.00; Boston,MA $95,000.00-$123,500.00; Newark,DE $95,000.00-$107,000.00; Palo Alto,CA $95,000.00-$130,000.00; Seattle,WA $95,000.00-$130,000.00 About the Program At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring. The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide. The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set. Please refer to our ReEntry Overview page for further information regarding the Program. Commercial & Investment Bank The Commercial & Investment Bank is a global leader across investment banking, payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. Group Overview: Payments: A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money and assets. We tackle complex challenges at every stage of the payment lifecycle and our industry-leading solutions facilitate seamless transactions across borders, industries and platforms. Operating in over 160 countries and handling more than 120 currencies, we are the largest processor of USD payments, with a daily transaction volume of $10 trillion. LOBs: Treasury Services, Trade & Working Capital, Kinexys, FIG Sales, Clearing, Liquidity, Digital Channels, eCommerce Sales, Commercial Card, Merchant Services, Strategy & Transformation What We Look For: Creative and innovative team players with analytical, technical, problem solving, planning and organizational skills. Individuals must have strong interpersonal skills and be able to communicate effectively in presentations, expressing complex financial strategies in an organized and articulate manner. The ability to relate well to external clients and internal partners and establishing strong working relationships.
    $95k-130k yearly Auto-Apply 47d ago
  • Program Manager - AML Operations Strategy

    Bank of America Corporation 4.7company rating

    Fort Worth, TX jobs

    About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering regulatory and executive materials and ensuring results align to program strategy, simplification, and new capabilities. The AML Operations Strategist will play a critical role in shaping and executing strategic initiatives to enhance the efficiency, scalability, and regulatory compliance of the organization's Anti-Money Laundering (AML) operations. This role requires a forward-thinking professional with deep knowledge of AML regulations, operational processes, and emerging technologies to drive innovation and continuous improvement. Responsibilities: * Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders * Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives * Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators * Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders * Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives * Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution * Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations * Develop and implement strategic plans to optimize AML operational functions, including client activity monitoring, screening, and KYC/CDD onboarding and refresh. * Identify opportunities for automation, process re-engineering, technology adoption, and communications/training/procedure development to improve efficiency and reduce risk. * Document the blueprint for the organization that aligns goals, strategies and initiatives to the strategic plan. * Develop control routines to ensure new projects and improvement activities are in alignment with the strategic plan * Drive the development of dashboards and KPIs to monitor effectiveness of AML processes and report to senior leadership. * Integrate the strategic plan within existing people, process, and technology change functions * Leverage data analytics to identify trends, gaps, and opportunities for improving AML controls and operational performance. * Collaborate with cross-functional teams to deliver strategic initiatives. * Act as a subject matter expert (SME) for AML operations strategy in internal forums * Stay abreast of industry trends, regulatory changes, and emerging technologies in AML and financial crime prevention. Required Qualifications: * 7+ years in Anti-Money Laundering operations, compliance, or financial crime risk management, with at least 3 years in a strategic or transformation role. * Proven track record of leading large-scale process improvement or technology implementation projects. * Strong understanding of AML regulations and operational processes. * Expertise in data analytics, process optimization, and project management. * Excellent communication and stakeholder management skills. * Familiarity with AML technology platforms and automation tools. Desired Qualifications: * Bachelor's degree in Business, Finance, Risk Management, or related field (Master's preferred). Skills: * Consulting * Problem Solving * Program Management * Project Management * Reporting * Collaboration * Leadership Development * Performance Management * Presentation Skills * Issue Management * Oral Communications * Process Design * Process Performance Management * Strategic Thinking * Analytical Problem-Solving * Change Management * Leadership and Influence * Regulatory Acumen Shift: 1st shift (United States of America) Hours Per Week: 40
    $78k-105k yearly est. 20d ago
  • Program Manager - AML Operations Strategy

    Bank of America 4.7company rating

    Fort Worth, TX jobs

    Charlotte, North Carolina;Jacksonville, Florida; Phoenix, Arizona; Chandler, Arizona; Fort Worth, Texas **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*************************************************************************************************************** **:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering regulatory and executive materials and ensuring results align to program strategy, simplification, and new capabilities. The AML Operations Strategist will play a critical role in shaping and executing strategic initiatives to enhance the efficiency, scalability, and regulatory compliance of the organization's Anti-Money Laundering (AML) operations. This role requires a forward-thinking professional with deep knowledge of AML regulations, operational processes, and emerging technologies to drive innovation and continuous improvement. **Responsibilities:** + Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders + Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives + Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators + Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders + Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives + Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution + Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations + Develop and implement strategic plans to optimize AML operational functions, including client activity monitoring, screening, and KYC/CDD onboarding and refresh. + Identify opportunities for automation, process re-engineering, technology adoption, and communications/training/procedure development to improve efficiency and reduce risk. + Document the blueprint for the organization that aligns goals, strategies and initiatives to the strategic plan. + Develop control routines to ensure new projects and improvement activities are in alignment with the strategic plan + Drive the development of dashboards and KPIs to monitor effectiveness of AML processes and report to senior leadership. + Integrate the strategic plan within existing people, process, and technology change functions + Leverage data analytics to identify trends, gaps, and opportunities for improving AML controls and operational performance. + Collaborate with cross-functional teams to deliver strategic initiatives. + Act as a subject matter expert (SME) for AML operations strategy in internal forums + Stay abreast of industry trends, regulatory changes, and emerging technologies in AML and financial crime prevention. **Required Qualifications:** + 7+ years in Anti-Money Laundering operations, compliance, or financial crime risk management, with at least 3 years in a strategic or transformation role. + Proven track record of leading large-scale process improvement or technology implementation projects. + Strong understanding of AML regulations and operational processes. + Expertise in data analytics, process optimization, and project management. + Excellent communication and stakeholder management skills. + Familiarity with AML technology platforms and automation tools. **Desired Qualifications** : + Bachelor's degree in Business, Finance, Risk Management, or related field (Master's preferred). **Skills** : + Consulting + Problem Solving + Program Management + Project Management + Reporting + Collaboration + Leadership Development + Performance Management + Presentation Skills + Issue Management + Oral Communications + Process Design + Process Performance Management + Strategic Thinking + Analytical Problem-Solving + Change Management + Leadership and Influence + Regulatory Acumen **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $78k-105k yearly est. 60d+ ago
  • Cash Management Consultant Senior

    Jpmorgan Chase 4.8company rating

    Houston, TX jobs

    Are you a dynamic professional with a knack for identifying, proposing, and delivering Cash Management Consultant Senior? As a Cash Management Consultant Senior, you will have the opportunity to leverage your skills and grow your career, while making a significant impact on our customers and prospects. Join us and be a part of a vibrant team committed to delivering excellence. As a Cash Management Consultant Senior within our Business Banking team, you will play a crucial role in the business development process, acting as a trusted advisor to Business Relationship Managers-Acquisition (BRM), Business Development Managers (BDM), their clients, and prospects. You will collaborate with BRMs and BDMs to identify, propose, and deliver suitable Cash Management products and solutions to customers and prospects. In your role, you will strive to provide an exceptional client experience while minimizing risk. **Job Responsibilities:** + Collaborates with Business Relationship Managers-Acquisition (BRMs) and Business Development Managers (BDMs) to drive the development of new profitable Cash Management business while maintaining and growing the existing portfolio. Deliver Results - Individually and as a Team + Serves as Trusted Advisor through understanding the client's needs through strategic, consultative conversations; Leverages expertise to make recommendations around payments, receivables, fraud while working within the risk parameters that protect the bank + Leverage's knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects. Protects the firm by following sound risk management protocols and control policies and adhering to regulatory requirements. Escalate issues as identified + Builds collaborative internal relationships to develop and fosters partnerships with assigned BRMs, BDMs, AMs, MMs and cross functional peers + Acts as the face of cash management, active in their assigned market; Delivers thought leadership to the market, prospects, clients and COIs on cash flow solutions. Hosts and presents CPE events for COIs + Engages in a disciplined relationship development process and manages quality call activities. Leverage's prospecting tools such as RelPro and Vertical IQ; Manages proposals for new-to-Chase by utilizing Seismic and Proformas + Leads new client journey end-to-end; Partners with the client to ensure a successful implementation of Cash Management products; Manages customer expectations by communicating upfront timelines and deliverables. Leverage digital tools to ensure client is versed on self-service options **Required Qualifications, Capabilities and Skills** + Minimum 7 years' experience in Cash Management/Treasury Services or related business experience + Excellent relationship management and business development/sales skills + Excellent/strong selling and negotiation skills + Excellent/strong verbal and written communication skills; Excellent/strong presentation skills + Maintain strong time management, organizational and planning skills + Strategic thinking skills **Preferred qualifications, capabilities and skills** + Bachelor's Degree in Finance or related field + Certified Treasury Professional certified, or has ability to obtain certification Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
    $107k-136k yearly est. 30d ago
  • Cash Management Consultant Senior

    Jpmorganchase 4.8company rating

    Houston, TX jobs

    Are you a dynamic professional with a knack for identifying, proposing, and delivering Cash Management Consultant Senior? As a Cash Management Consultant Senior, you will have the opportunity to leverage your skills and grow your career, while making a significant impact on our customers and prospects. Join us and be a part of a vibrant team committed to delivering excellence. As a Cash Management Consultant Senior within our Business Banking team, you will play a crucial role in the business development process, acting as a trusted advisor to Business Relationship Managers-Acquisition (BRM), Business Development Managers (BDM), their clients, and prospects. You will collaborate with BRMs and BDMs to identify, propose, and deliver suitable Cash Management products and solutions to customers and prospects. In your role, you will strive to provide an exceptional client experience while minimizing risk. Job Responsibilities: Collaborates with Business Relationship Managers-Acquisition (BRMs) and Business Development Managers (BDMs) to drive the development of new profitable Cash Management business while maintaining and growing the existing portfolio. Deliver Results - Individually and as a Team Serves as Trusted Advisor through understanding the client's needs through strategic, consultative conversations; Leverages expertise to make recommendations around payments, receivables, fraud while working within the risk parameters that protect the bank Leverage's knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects. Protects the firm by following sound risk management protocols and control policies and adhering to regulatory requirements. Escalate issues as identified Builds collaborative internal relationships to develop and fosters partnerships with assigned BRMs, BDMs, AMs, MMs and cross functional peers Acts as the face of cash management, active in their assigned market; Delivers thought leadership to the market, prospects, clients and COIs on cash flow solutions. Hosts and presents CPE events for COIs Engages in a disciplined relationship development process and manages quality call activities. Leverage's prospecting tools such as RelPro and Vertical IQ; Manages proposals for new-to-Chase by utilizing Seismic and Proformas Leads new client journey end-to-end; Partners with the client to ensure a successful implementation of Cash Management products; Manages customer expectations by communicating upfront timelines and deliverables. Leverage digital tools to ensure client is versed on self-service options Required Qualifications, Capabilities and Skills Minimum 7 years' experience in Cash Management/Treasury Services or related business experience Excellent relationship management and business development/sales skills Excellent/strong selling and negotiation skills Excellent/strong verbal and written communication skills; Excellent/strong presentation skills Maintain strong time management, organizational and planning skills Strategic thinking skills Preferred qualifications, capabilities and skills Bachelor's Degree in Finance or related field Certified Treasury Professional certified, or has ability to obtain certification
    $107k-136k yearly est. Auto-Apply 33d ago
  • Lead Technical Program Manager - Global Banking

    Jpmorgan Chase & Co 4.8company rating

    Plano, TX jobs

    JobID: 210679376 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $118,750.00-$160,000.00 Are you ready to help support and drive innovation and efficiency across Global Banking Technology. As the Lead Technical Program Manager within the Commercial & Investment Bank, you will streamline program operations, promote financial discipline, and ensure clear, consistent messaging across the organization. This role is ideal for a highly organized, clear communicating, detail-oriented professional with strong technical acumen and exceptional stakeholder management skills. The successful candidate will streamline program operations, drive financial discipline, and ensure clear, consistent messaging across the organization. Job responsibilities * Develop, maintain, and deliver high-quality executive reports, dashboards, and presentations for senior leadership. Synthesize complex program data into actionable insights for senior leadership. * Oversee program budgets, track expenditures, and support financial planning and forecasting. Ensure alignment with organizational financial goals and compliance with internal controls. * Craft clear messages and compelling communications for internal and external audiences. Support the Chief Business Technologist in preparing executive updates, announcements, and strategic messaging. * Liaise between the Chief Business Technologist and key stakeholders, ensuring timely information flow and alignment on priorities. * Streamline program management processes, identify operational efficiencies, and implement best practices to support the organizations initiatives. * Monitor and track program risks and issues, escalate critical items, and support resolution efforts to minimize impact on business objectives. * Plan, organize and facilitate key meetings, workshops, and events. Prepare agendas, track action items, and ensure follow-through. * Maintain accurate records of program activities, decisions, and communications. Ensure documentation is accessible and up-to-date. Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization * Exceptional communication skills with ability to tailor messaging to different audiences across all organizational levels * Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients * Experience with budgets of $5M+ and complex vendor management with strong financial acumen in budget planning, forecasting, and variance analysis * Thrives in fast-paced, high-pressure environments with competing priorities and tight deadlines * Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment * Proficiency with project management tools, event technology platforms, and data analytics to drive operational excellence * Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities Preferred qualifications, capabilities, and skills * Applicable certificiations
    $118.8k-160k yearly Auto-Apply 29d ago
  • Lead Technical Program Manager - Talent Acquisition Platform, Automation, and Intelligence

    Jpmorganchase 4.8company rating

    Plano, TX jobs

    The Talent Acquisition and Onboarding product team at JPMC is transforming the candidate and employee experience. We are seeking a Lead Technical Program Manager to drive innovative technological solutions that captivate customers. As a Lead Technical Program Manager, you will lead drive the successful delivery of complex technology programs that deliver scalable, integrated solutions across JPMorganChase's Talent Acquisition Platform, Automation, and Intelligence ecosystem. This is a highly visible role where you will partner closely with engineering, product, data, security, and HR stakeholders to deliver programs that enhance the candidate experience and transform how we attract and hire top talent. You will leverage your deep knowledge of technical principles, practices, and theories to assist in the development of innovative solutions, management of resources and budgets, and leadership of high-performing teams. Your strong analytical reasoning and adaptability will enable you to navigate ambiguity and change, ensuring alignment with business objectives. You will direct clarity and execution across large, ambiguous problem spaces, ensuring on-time delivery of complex programs through your mastery of planning, communication, and technical depth. This is an opportunity to influence technical architecture and delivery strategy across one of the largest financial institutions in the world. Job Responsibilities: Develop and execute comprehensive project plans, incorporating product and technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions. Own the end-to-end technical delivery roadmap across the Talent Acquisition ecosystem, including applicant tracking, interview scheduling, CRM, and skills assessments. Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum. Establish strong program governance, setting up appropriate checkpoints, OKRs, and performance metrics to ensure transparency and accountability. Collaborate with cross-functional teams, including engineering, product, data, security, and HR stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall Product objectives. Drive technical roadmap alignment across engineering, architecture, and infrastructure teams, ensuring scalability, availability, and performance of Talent Acquisition systems. Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness. Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team. Effectively manage resources, budgets, and high-performing teams in a fast-paced, agile environment. Mentor junior TPMs and program contributors, providing guidance on program structuring, stakeholder management, and cross-team coordination. Required Qualifications, Capabilities, and Skills: 8+ years of experience in technical program management, engineering program management, or equivalent roles delivering complex software programs and systems. Proven expertise managing technical delivery across large-scale, integrated platforms and APIs. Deep understanding of the software development lifecycle, agile delivery methodologies, and modern SaaS/cloud architectures. Strong technical acumen, with the ability to translate complex technical details into clear plans and communications for both technical and non-technical audiences. Strong technical fluency: ability to read architecture diagrams, understand APIs and integration patterns, and engage with engineering at a detailed level. Demonstrated success leading organizational change and influencing cross-functional stakeholders. Excellent communication and stakeholder management skills; calm under pressure and confident navigating ambiguity. Proficient in program planning, risk management, and metrics tracking using tools like Jira, Confluence, or equivalent. Preferred Qualifications: Experience with enterprise cloud platforms and technologies (e.g., AWS, Databricks, etc.) Experience in HR tech ecosystems, including ATS, CRM, and employee lifecycle tools Experience launching internal platforms or systems in a global, highly regulated environment. Familiarity with customer experience design and end-to-end experience optimization Proficiency in program metrics and reporting to track progress, surface insights, and inform decisions. Background supporting globally distributed teams and navigating matrixed organizations. PMP, PgMP, SAFe, or equivalent technical program certification
    $110k-144k yearly est. Auto-Apply 2d ago
  • Program Manager Senior

    United Services Automobile Association (USAA 4.7company rating

    Lead program manager job at USAA

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Are you ready to lead at the intersection of business strategy, technology, and innovation? We're a high-impact team in need of a Program Manager - Senior who will play a pivotal role in transforming how we deliver value across the organization. This is a dynamic role; part strategist, part consultant, part builder, designed for individuals who thrive in a fast-paced environment, see opportunity in complexity, and are passionate about driving systemic change. You'll work closely with technology partners, program managers, and business leaders to: * Design and implement scalable processes that improve program efficiency and outcomes * Develop cases that unlock strategic investment * Shape and pilot Gen AI use cases that elevate how we understand and respond to customer needs * Serve as a trusted advisor to internal teams, helping define needs and architect solutions that move the needle * Support and elevate change management across the program, driving strategic execution of goals If you're energized by building from the ground up, influencing across functions, and making a measurable impact-this is your opportunity to lead. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Define and maintain program strategies commensurate with the level of risk, size, and complexity to ensure individual efforts align with organizational goals. * Responsible for providing input and recommendations on multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value. * Facilitate meetings with executive management and project / program sponsors to define solutions and delivery. * Prepare reports that provide partners and management with status updates to include identifying risks or issues. * Perform analyses, root cause identification and development and recommendation of key work products. * Negotiate agreements, settles disputes equitably and defuse situations. * Negotiate program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity. * Adhere to Enterprise Portfolio Management Office (EPMO) processes, procedures, controls, standards, tools, and templates. * Adhere to governance rigor required for work efforts. * Drive the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * Minimum 6 years' project and / or program management experience, including experience defining a new program and/or leading large-scale projects. * Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans. * Proficient knowledge of program efforts management tools and methodologies. * Understanding and demonstrated application of risk management policies and procedures. * Knowledge of program management methodology and techniques; program performance evaluation and change management principles. * Experience maintaining and reporting on work effort(s) budgets / methodologies. * Proficient experience in USAA's change management methodology or similar industry change management methodology. * Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals. What sets you apart: * Strong understanding of project management methodologies (e.g., Agile, Waterfall, Scrum, or hybrid approaches). * Experience working in or knowledge of Clarity, JWM, and / or SharePoint for program management organization. * Demonstrated success in driving organizational change through structured change management methodologies (e.g., Prosci, ADKAR, Kotter). * Experience developing and executing change management strategies, including communication, training, and resistance management plans. * Proven ability to lead and collaborate with cross-functional teams-including Legal, Compliance, Risk, and Operations-to deliver initiatives aligned with regulatory requirements and organizational standards. * Proficiency in project management tools such as SalesForce, Clarity, Jira, and/or JWM. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $103.5k-197.7k yearly 3d ago

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