Product Management Director jobs at USAA - 116 jobs

Director, Development Product Owner
USAA 4.7
Product management director job at USAA
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking an experienced and strategic Director, Product Owner to lead our team of Development Product Owners and Scrum Masters. This pivotal role will be instrumental in shaping the future of our member data product capabilities, such as member or customer 360 initiatives, ensuring they align with our business objectives and deliver outstanding value to USAA. You will be responsible for the end-to-end strategy, cost, and risk management of our member data products. Provides direction and oversight to a team that serves as direct representatives of the business on multiple agile teams or at the program or portfolio level. The team represents business collaborators to elicit, understand, analyze, document, refine and communicate business needs and requirements, so that business and/or technical delivery teams can build effective solutions. Possesses an expert knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. Leads the team through the completion of work, serving as a guide to identify and manage risks, dependencies, and impediments We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: Directs a team that works on Agile efforts to include highly complex multi-year journeys that span multiple Agile teams, programs, and/or portfolios. Drives creativity and ingenuity among the team in the search for and application of new product development solutions to resolve highly technical complex and unique issues. Serves as an Agile leader with vision for the team and leads the effective prioritization and delegation of work assignments. Oversees and ensures the identification and engagement of business collaborators, domain and Subject Matter Experts across all levels of Agile work is completed effectively. Partners with sponsors and key collaborators to gain an understanding of the needs, measures, and risks & controls for the improvement area. Provides guidance and oversight at the portfolio, program and project level plans related to schedule, scope and resources. Teaches and emphasizes methodology (Agile, Waterfall) principles and structure while creating an environment and mindset of continuous improvement. Works with the business to develop metrics to manage risk, track benefits and adoption (KPIs, KRIs, etc.). Oversees and holds DPOs accountable for applying knowledge and adhering to required Enterprise processes, procedures, controls, standards, tools and templates. (EPMO, SDLC, FFIEC, DDLC, etc.). Coaches and mentors Product Owners. Builds and oversees a team of employees through ongoing execution of recruiting, development, retention, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in process improvement, project delivery, business/requirements analysis or directly related business operations/product line. 3 years of direct team lead or management experience. Hands-on experience managing stages of the software or product development life cycle. Expert knowledge and demonstrated use of least one technical software delivery methodology (i.e., Agile, Waterfall, etc.). Experience with and actively drives towards a definition of minimum marketable features and minimum viable products. Experience in Microsoft Office products and product management tools. Expert knowledge and demonstrated experience providing coaching and guidance of Process Engineering Methodologies, project management, and/or Change Management Practices. Experience analyzing business requirements and ability to find opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. What sets you apart: Proven ability to lead data product management initiatives, driving product vision from conception through successful launch and iteration. Expertise in developing and delivering data product strategies, translating complex business needs into actionable roadmaps that deliver measurable value. Deep understanding of data product management principles and best practices, consistently applying them to optimize product performance and user satisfaction. A strategic, data-driven approach to product development, bringing to bear analytics and insights to inform key decisions and achieve optimal business outcomes. Extensive experience in employing customer data to develop impactful products, with a deep understanding of customer segmentation, personalization, and lifecycle management. Hands-on technical proficiency with Snowflake, including its advanced capabilities for data warehousing, performance optimization, and data sharing. Compensation range: The salary range for this position is: $ 127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$80k-104k yearly est. Auto-Apply 4d ago

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Chase Auto Product Management Director, Model Office
Jpmorgan Chase 4.8
Plano, TX jobs
As the Product Management Director you will primarily be responsible for leading the Model Office for the Head of Product for the Auto business. You will also be responsible for defining the product strategy in partnership with Product Owners. In addition, you will facilitate and apply consistent Agile principles and reporting for the Auto products. You will also have a clear understanding of product Objectives and Key Results and own tracking/reporting to ensure we execute on Objectives and Key Results and business cases effectively. You will partner closely with the Head of Product to clearly articulate the strategy and progress as needed for senior leadership. In the role you will be responsible for Model Office functions which include testing oversight, process engineering and agility coaching in addition to a cross-product strategy team. **Job Responsibilities:** + Deliver a comprehensive and concise message on the strategy of Auto Transformation team for Senior Leadership + Lead the product team's transition to an Agile model, which includes communicating and bringing the Auto organization along the Agile journey, launch/communicate Agile training across product organization, ensure Objectives and Key Results and Key Performance Indicators are correct and communicated to appropriate stakeholders + Combine strategic vision and existing tactical best practices to identify and innovate practical solutions for Auto Transformation needed to deliver near and long-term objectives and key results + Facilitate core product strategy across all products in the Auto organization + Partner with Product Owners/Area Product Owners and Project teams to understand key capabilities and dependencies needed to deliver near and long term + Analyze and understand the external landscape and in turn identify gaps to help Product Owners refine and develop their vision and roadmap for products + Develop a clear project plan with clear dependencies, timelines and milestones in order to drive accountability timely + Lead testing function for Transformation Office - focus on test design, automation testing; understanding of testing concepts and tools (including regression); ensure testing is performed consistently and accurately across all products + Assist Product Owners to manage and refine their backlogs based on factual research + Ensure transparency with the management team via timely routines and escalation protocols **Required Qualifications, Skills and Capabilities:** + 8+ years of experience in Product/Agility, consulting, business ownership, corporate strategy, or similar roles that developed skillsets in key areas + Strong analytical skills and dealing with ambiguity + Experience in leading initiatives that identify customer pain points or experience enhancement opportunities and implementing measures to positively impact consumer experience + Strong interpersonal, influencing, and listening skills - ability to interact with colleagues at all levels and achieve goals without direct control over resources + Outstanding ability to communicate effectively and confidently and to work well in cross-functional teams + Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership + Ability to validate functional capabilities to ensure client/customer/user problems are solved + Able to account for factors such as market valuation and analysis, sales/pricing, and customer needs to support decisions + Effectively manage a high performing team that works as a utility across functions + Build relationships across multiple stakeholders; uses relationships and expertise to influence and help propel the vision + Ability to deliver executive level presentations and articulate complex business objectives to senior leadership Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
$121k-154k yearly est. 60d+ ago
Chase Auto Product Management Director, Model Office
Jpmorgan Chase & Co 4.8
Plano, TX jobs
JobID: 210681850 JobSchedule: Full time JobShift: : As the Product Management Director you will primarily be responsible for leading the Model Office for the Head of Product for the Auto business. You will also be responsible for defining the product strategy in partnership with Product Owners. In addition, you will facilitate and apply consistent Agile principles and reporting for the Auto products. You will also have a clear understanding of product Objectives and Key Results and own tracking/reporting to ensure we execute on Objectives and Key Results and business cases effectively. You will partner closely with the Head of Product to clearly articulate the strategy and progress as needed for senior leadership. In the role you will be responsible for Model Office functions which include testing oversight, process engineering and agility coaching in addition to a cross-product strategy team. Job Responsibilities: * Deliver a comprehensive and concise message on the strategy of Auto Transformation team for Senior Leadership * Lead the product team's transition to an Agile model, which includes communicating and bringing the Auto organization along the Agile journey, launch/communicate Agile training across product organization, ensure Objectives and Key Results and Key Performance Indicators are correct and communicated to appropriate stakeholders * Combine strategic vision and existing tactical best practices to identify and innovate practical solutions for Auto Transformation needed to deliver near and long-term objectives and key results * Facilitate core product strategy across all products in the Auto organization * Partner with Product Owners/Area Product Owners and Project teams to understand key capabilities and dependencies needed to deliver near and long term * Analyze and understand the external landscape and in turn identify gaps to help Product Owners refine and develop their vision and roadmap for products * Develop a clear project plan with clear dependencies, timelines and milestones in order to drive accountability timely * Lead testing function for Transformation Office - focus on test design, automation testing; understanding of testing concepts and tools (including regression); ensure testing is performed consistently and accurately across all products * Assist Product Owners to manage and refine their backlogs based on factual research * Ensure transparency with the management team via timely routines and escalation protocols Required Qualifications, Skills and Capabilities: * 8+ years of experience in Product/Agility, consulting, business ownership, corporate strategy, or similar roles that developed skillsets in key areas * Strong analytical skills and dealing with ambiguity * Experience in leading initiatives that identify customer pain points or experience enhancement opportunities and implementing measures to positively impact consumer experience * Strong interpersonal, influencing, and listening skills - ability to interact with colleagues at all levels and achieve goals without direct control over resources * Outstanding ability to communicate effectively and confidently and to work well in cross-functional teams * Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership * Ability to validate functional capabilities to ensure client/customer/user problems are solved * Able to account for factors such as market valuation and analysis, sales/pricing, and customer needs to support decisions * Effectively manage a high performing team that works as a utility across functions * Build relationships across multiple stakeholders; uses relationships and expertise to influence and help propel the vision * Ability to deliver executive level presentations and articulate complex business objectives to senior leadership
$121k-154k yearly est. Auto-Apply 6d ago
Chase Auto Product Management Director, Model Office
Jpmorganchase 4.8
Plano, TX jobs
As the Product Management Director you will primarily be responsible for leading the Model Office for the Head of Product for the Auto business. You will also be responsible for defining the product strategy in partnership with Product Owners. In addition, you will facilitate and apply consistent Agile principles and reporting for the Auto products. You will also have a clear understanding of product Objectives and Key Results and own tracking/reporting to ensure we execute on Objectives and Key Results and business cases effectively. You will partner closely with the Head of Product to clearly articulate the strategy and progress as needed for senior leadership. In the role you will be responsible for Model Office functions which include testing oversight, process engineering and agility coaching in addition to a cross-product strategy team. Job Responsibilities: Deliver a comprehensive and concise message on the strategy of Auto Transformation team for Senior Leadership Lead the product team's transition to an Agile model, which includes communicating and bringing the Auto organization along the Agile journey, launch/communicate Agile training across product organization, ensure Objectives and Key Results and Key Performance Indicators are correct and communicated to appropriate stakeholders Combine strategic vision and existing tactical best practices to identify and innovate practical solutions for Auto Transformation needed to deliver near and long-term objectives and key results Facilitate core product strategy across all products in the Auto organization Partner with Product Owners/Area Product Owners and Project teams to understand key capabilities and dependencies needed to deliver near and long term Analyze and understand the external landscape and in turn identify gaps to help Product Owners refine and develop their vision and roadmap for products Develop a clear project plan with clear dependencies, timelines and milestones in order to drive accountability timely Lead testing function for Transformation Office - focus on test design, automation testing; understanding of testing concepts and tools (including regression); ensure testing is performed consistently and accurately across all products Assist Product Owners to manage and refine their backlogs based on factual research Ensure transparency with the management team via timely routines and escalation protocols Required Qualifications, Skills and Capabilities: 8+ years of experience in Product/Agility, consulting, business ownership, corporate strategy, or similar roles that developed skillsets in key areas Strong analytical skills and dealing with ambiguity Experience in leading initiatives that identify customer pain points or experience enhancement opportunities and implementing measures to positively impact consumer experience Strong interpersonal, influencing, and listening skills - ability to interact with colleagues at all levels and achieve goals without direct control over resources Outstanding ability to communicate effectively and confidently and to work well in cross-functional teams Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership Ability to validate functional capabilities to ensure client/customer/user problems are solved Able to account for factors such as market valuation and analysis, sales/pricing, and customer needs to support decisions Effectively manage a high performing team that works as a utility across functions Build relationships across multiple stakeholders; uses relationships and expertise to influence and help propel the vision Ability to deliver executive level presentations and articulate complex business objectives to senior leadership
$121k-154k yearly est. Auto-Apply 60d+ ago
J.P. Morgan Wealth Management - Product Accelerator GenAI Product Manager - Sr. Product Associate
Jpmorgan Chase 4.8
Plano, TX jobs
The J.P. Morgan Wealth Management (JPMWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P. Morgan Securities and Online Investing - our digital investing platform. The combined business has ~$400 billion in assets under management and ~4,500 advisors who work out of 3,500 branches and 21 offices. Digital Product Strategy & Acceleration is part of the Product Acceleration Garage (PAG) in Wealth Management Product & Experience. This team takes new and innovative ideas and turns them into real, tangible technologies from concept all the way to launch. We develop the strategic vision, prioritize our roadmap, and quickly build and test our proof-of-concepts. Our team works across US Wealth Management to develop the next generation of advanced technology and bring them to market. The Senior Product Associate will play a pivotal role in all aspects of a product cycle, from evaluating the business value and time to market, to defining product requirements, and to being a driving force behind rapid iteration and experiment. The role is perfect for individuals who are not only excited about the latest technology and trends, but also possess strong capabilities of problem solving, strategic thinking, multi-tasking, communication, and collaboration with various businesses and functional areas across J.P. Morgan Wealth Management. **Job Responsibilities:** + Collaborate with product manager and other stakeholders to define product strategy, business value, and MVP scope based on customer insights and market research + Write product requirements in collaboration with Technology, Design, Data & Analytics to deliver the product + Act as a thought leader on the product design and execution while maintaining keen awareness of industry landscape + Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product features + Communicate effectively across functions and levels about product vision, timeline, deliverables, etc., including to senior leadership + Demonstrate self-motivation and a commitment to acquiring new knowledge and technology trends **Required qualifications, capabilities, and skills:** + 3+ years of experience in financial services or digital product management, preferably with experience in wealth management, financial planning, asset management, digital banking, or a closely related business managing strategic or transformational change + Passionate about new industry trends and on constant look out for AI evolvement + Experience being part of a delivery team that spans multiple work streams with varying timelines, priorities and complexities, ultimately launching a new / enhanced product to market + Advanced user of Jira or other Product tools + Ability to prioritize tasks, say 'no' when required, and ensure our organization is on track to execute against product roadmap and deliver strategic change that meets our goals + Experience leading cross-functional teams, developing a clear path forward form diverse points of view + Structured thinker, effective communicator with excellent written communication skills + Highly self-motivated with the ability to take initiative, problem solve, and excel in ambiguity + Ability to ask intelligent questions that push the team further regardless of title **Preferred qualifications, capabilities, and skills:** + M.B.A. or graduate degree in relevant field desired + Previous experience in management consulting or digital product desired **To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).** Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $99,750.00 - $150,000.00 / year
$99.8k-150k yearly 60d+ ago
Product Portfolio Operations Manager - Operations Cross Product Strategy
Jpmorgan Chase 4.8
Plano, TX jobs
Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager in Operations Cross Product Strategy, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy, and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. **Job responsibilities** + Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives + Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices + Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized + Implements a product-level collection strategy consisting of controls, financials, and resourcing needs + Performs light reporting and data analytics (D&A) functions to support portfolio management and operational decision-making + Partners with the D&A team to deliver OCPS reporting requirements and address ongoing data needs + Assists in preparing, validating, and presenting data-driven reports and insights for stakeholders + Supports ad-hoc data analysis requests and contributes to the continuous improvement of reporting processes and tools **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in program management or performance optimization + Proven ability to manage and implement operational effectiveness initiatives + Proven ability to operate within the product development life cycle and agile methodologies **Preferred qualifications, capabilities, and skills** + Proficiency in technical skills such as SQL, Python, and R for data analysis and manipulation + Experience with data visualization tools such as Tableau and Power BI to create clear, actionable dashboards and reports + Familiarity with data wrangling tools like Alteryx + Strong core analytical skills, including statistics, data wrangling, and problem-solving + Ability to interpret and communicate data insights to both technical and non-technical audiences Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** Jersey City,NJ $118,750.00 - $197,000.00 / year
$118.8k-197k yearly 33d ago
Product Portfolio Operations Manager - Operations Cross Product Strategy
Jpmorgan Chase & Co 4.8
Plano, TX jobs
JobID: 210693237 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $118,750.00-$197,000.00 Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager in Operations Cross Product Strategy, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy, and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Job responsibilities * Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives * Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices * Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized * Implements a product-level collection strategy consisting of controls, financials, and resourcing needs * Performs light reporting and data analytics (D&A) functions to support portfolio management and operational decision-making * Partners with the D&A team to deliver OCPS reporting requirements and address ongoing data needs * Assists in preparing, validating, and presenting data-driven reports and insights for stakeholders * Supports ad-hoc data analysis requests and contributes to the continuous improvement of reporting processes and tools Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in program management or performance optimization * Proven ability to manage and implement operational effectiveness initiatives * Proven ability to operate within the product development life cycle and agile methodologies Preferred qualifications, capabilities, and skills * Proficiency in technical skills such as SQL, Python, and R for data analysis and manipulation * Experience with data visualization tools such as Tableau and Power BI to create clear, actionable dashboards and reports * Familiarity with data wrangling tools like Alteryx * Strong core analytical skills, including statistics, data wrangling, and problem-solving * Ability to interpret and communicate data insights to both technical and non-technical audiences
$118.8k-197k yearly Auto-Apply 35d ago
J.P. Morgan Wealth Management - Product Accelerator GenAI Product Manager - Sr. Product Associate
Jpmorganchase 4.8
Plano, TX jobs
The J.P. Morgan Wealth Management (JPMWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P. Morgan Securities and Online Investing - our digital investing platform. The combined business has ~$400 billion in assets under management and ~4,500 advisors who work out of 3,500 branches and 21 offices. Digital Product Strategy & Acceleration is part of the Product Acceleration Garage (PAG) in Wealth Management Product & Experience. This team takes new and innovative ideas and turns them into real, tangible technologies from concept all the way to launch. We develop the strategic vision, prioritize our roadmap, and quickly build and test our proof-of-concepts. Our team works across US Wealth Management to develop the next generation of advanced technology and bring them to market. The Senior Product Associate will play a pivotal role in all aspects of a product cycle, from evaluating the business value and time to market, to defining product requirements, and to being a driving force behind rapid iteration and experiment. The role is perfect for individuals who are not only excited about the latest technology and trends, but also possess strong capabilities of problem solving, strategic thinking, multi-tasking, communication, and collaboration with various businesses and functional areas across J.P. Morgan Wealth Management. Job Responsibilities: Collaborate with product manager and other stakeholders to define product strategy, business value, and MVP scope based on customer insights and market research Write product requirements in collaboration with Technology, Design, Data & Analytics to deliver the product Act as a thought leader on the product design and execution while maintaining keen awareness of industry landscape Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product features Communicate effectively across functions and levels about product vision, timeline, deliverables, etc., including to senior leadership Demonstrate self-motivation and a commitment to acquiring new knowledge and technology trends Required qualifications, capabilities, and skills: 3+ years of experience in financial services or digital product management, preferably with experience in wealth management, financial planning, asset management, digital banking, or a closely related business managing strategic or transformational change Passionate about new industry trends and on constant look out for AI evolvement Experience being part of a delivery team that spans multiple work streams with varying timelines, priorities and complexities, ultimately launching a new / enhanced product to market Advanced user of Jira or other Product tools Ability to prioritize tasks, say ‘no' when required, and ensure our organization is on track to execute against product roadmap and deliver strategic change that meets our goals Experience leading cross-functional teams, developing a clear path forward form diverse points of view Structured thinker, effective communicator with excellent written communication skills Highly self-motivated with the ability to take initiative, problem solve, and excel in ambiguity Ability to ask intelligent questions that push the team further regardless of title Preferred qualifications, capabilities, and skills: M.B.A. or graduate degree in relevant field desired Previous experience in management consulting or digital product desired To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
$101k-124k yearly est. Auto-Apply 12d ago
Product Manager - Cash Management
Jpmorgan Chase & Co 4.8
Plano, TX jobs
JobID: 210612798 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $110,200.00-$160,000.00 As a General Manager of payment products, you own the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high quality products that resonate with clients. As a General Manager in Business Banking Cash Management Product team, you will play a pivotal role in shaping the future of our cash management products with a strong emphasis on strategy, execution, and performance reporting for wires and other money movement products. This role is central to our efforts in redefining how small businesses optimize their cash flows through innovative product strategies and market expansion. Job Responsibilities * Develop and execute the product strategy and roadmap. Engage in research and discovery to launch solutions that best meet customer needs. * Manage strategic projects with cross functional partners across product, analytics, design and sales organizations to deliver. * Own the P&L (Profit and Loss) for multiple products across the Cash Management product line with a strategic focus on driving financial and operational results that align with the business objectives. * Lead go to market efforts to define the strategy and execution to commercialize new offerings. * Establish and maintain a robust control environment in collaboration with partner teams. Required Qualifications, Capabilities, and Skills * Minimum of 5 years of experience in product management or relevant domain areas * Strong financial and business acumen with a strong bias towards practical execution * Ability to prioritize and thrive in a fast-paced environment while maintaining strong relationships with business partners * Excellent communication and interpersonal skills * Ability to work collaboratively with cross-functional teams * Strong analytical and problem solving skills Preferred qualifications, capabilities, and skills * Experience working with Treasury Services or money movement products
$110.2k-160k yearly Auto-Apply 11d ago
Data Strategy Director
Jpmorgan Chase & Co 4.8
Plano, TX jobs
JobID: 210693726 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $152,000.00-$235,000.00 The Director of Data Strategy for the COS organization will partner closely with senior leaders across Finance, Technology, Strategy, and Operations to establish and implement a comprehensive data strategy framework. This high-impact role will drive the development of robust, efficient, and insightful reporting and analytics capabilities, ensuring alignment with organizational goals. The director will also lead key communications and collaboration efforts with senior leadership to enable data-driven decision-making and support strong business performance Primary Responsibilities * Lead Data Strategy Execution: Drive the implementation of a cohesive data strategy for the COS organization, ensuring alignment with business priorities and integration into operational processes. * Deliver Scalable Data Solutions: Establish product design discipline to develop scalable, analytics-driven data products that support organizational objectives. * Manage Complex Reporting: Oversee a high-volume, complex reporting portfolio with strong project management and effective controls. * Strategically Lead Leadership: Provide thought leadership and direction, shaping business decisions and enhancing client and employee experiences. * Engage Stakeholders : Lead cross-functional analytical initiatives, facilitate senior leader discussions, and manage key stakeholder relationships. * Operate with Excellence: Develop deep expertise in COS systems and processes to extract actionable insights and identify opportunities for transformation. * Innovate for Growth: Identify new opportunities to expand the business pipeline and evaluate emerging tools and technologies for strategic adoption. * Develop Talent: Build and retain a high-performing team, fostering open communication and fair performance management. Required qualifications, capabilities and skills * Undergraduate degree in a quantitative discipline; 10+ years of experience in the Data Analytics field. * Ability to serve as a strategic business partner and lead cross-functional teams. * Strong time management skills and experience with project management tools. * Proficiency in data analytics and visualization techniques (e.g., SQL, Python, Tableau) and big data technologies (e.g., Hadoop, Cassandra, AWS). * Proficiency in Microsoft Suite of products such as PowerPoint, Excel and Visio * Experience managing a team and developing talent. Preferred qualifications, capabilities, and skills: * 5+ years of experience at a consulting firm. * Deep understanding of the financial services or retail banking industry. * MBA or other Master's degree.
$152k-235k yearly Auto-Apply 30d ago
Product Manager - Identity Proofing and Verification
Jpmorgan Chase 4.8
Plano, TX jobs
As part of the Product, Experience and Technology (PXT) group focused on **Trust and Security** for Consumer and Community Banking (CCB), you will join the **Chase Identity product team** on our journey to establish a "root of trust" for all existing and new Chase customers. More specifically, **you will lead efforts to strengthen the capabilities of our Document Validation (Doc Val) product and services** , including (1) remote (Digital) and in-person (Branch) validation of government-issued IDs, (2) building confidence in the link between an ID document and a real person using data signals, face liveness detection and biometric comparison, and (3) protecting against identity theft and fraud by preventing malicious actors from using tools such as generative AI and Deepfakes. We are seeking versatile candidates who can take full ownership and accountability for product performance and reliability and balance a strong desire to deliver business value with a keen eye for detail and an empathetic ear for customer and stakeholder concerns. In this role, you will work closely with other product teams and business functions, consider recommendations (and mandates) from our legal, risk, compliance and controls partners, and collaborate with UX designers, engineers and data analysts, both inside and outside the firm. Our ideal candidate will possess the ability to adeptly navigate this complex web of stakeholders and leverage strategic vendor partnerships to drive progress. You will need to effectively set and manage expectations with this support network and ensure to effectively measure, monitor and report on key success metrics that contribute to our organization's objectives. **Job responsibilities** + Lead enhancements to the Document Validation (Doc Val) product for digital and branch ID verification + Integrate data signals, liveness detection, and biometrics to strengthen identity verification + Address identity theft and fraud, including threats from generative AI and Deepfakes + Collaborate with cross-functional teams and stakeholders to align product strategy + Manage vendor partnerships and set clear expectations + Track and report key product metrics: cost, features, risk, and reliability **Required qualifications, capabilities, and skills** + 3-5 years in product management or related field (identity, authentication, fraud, cybersecurity) + Sense of ownership, accountability, and drive to improve product performance and deliver business value + Curiosity to learn from all stakeholders and develop subject-matter expertise on many aspects of the product + Excellence in verbal and written communications and presentations, balancing brevity with attention to detail + Ability to exercise sound judgement as you navigate complex organizations and managing external partnerships **Preferred qualifications, capabilities, and skills** + Experience operating and developing technical knowledge of identity verification and fraud prevention solutions at scale + Experience analyzing logs, datasets and dashboards to identify patterns and make recommendations + Experience working with design teams on UI / UX for customer-facing websites or applications + Experience managing regulatory compliance and legal risk, including data privacy + Experience with financial forecasts and managing burn rate against a budget Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
$93k-117k yearly est. 10d ago
Product Manager - Identity Proofing and Verification
Jpmorganchase 4.8
Plano, TX jobs
As part of the Product, Experience and Technology (PXT) group focused on Trust and Security for Consumer and Community Banking (CCB), you will join the Chase Identity product team on our journey to establish a “root of trust” for all existing and new Chase customers. More specifically, you will lead efforts to strengthen the capabilities of our Document Validation (Doc Val) product and services, including (1) remote (Digital) and in-person (Branch) validation of government-issued IDs, (2) building confidence in the link between an ID document and a real person using data signals, face liveness detection and biometric comparison, and (3) protecting against identity theft and fraud by preventing malicious actors from using tools such as generative AI and Deepfakes. We are seeking versatile candidates who can take full ownership and accountability for product performance and reliability and balance a strong desire to deliver business value with a keen eye for detail and an empathetic ear for customer and stakeholder concerns. In this role, you will work closely with other product teams and business functions, consider recommendations (and mandates) from our legal, risk, compliance and controls partners, and collaborate with UX designers, engineers and data analysts, both inside and outside the firm. Our ideal candidate will possess the ability to adeptly navigate this complex web of stakeholders and leverage strategic vendor partnerships to drive progress. You will need to effectively set and manage expectations with this support network and ensure to effectively measure, monitor and report on key success metrics that contribute to our organization's objectives. Job responsibilities Lead enhancements to the Document Validation (Doc Val) product for digital and branch ID verification Integrate data signals, liveness detection, and biometrics to strengthen identity verification Address identity theft and fraud, including threats from generative AI and Deepfakes Collaborate with cross-functional teams and stakeholders to align product strategy Manage vendor partnerships and set clear expectations Track and report key product metrics: cost, features, risk, and reliability Required qualifications, capabilities, and skills 3-5 years in product management or related field (identity, authentication, fraud, cybersecurity) Sense of ownership, accountability, and drive to improve product performance and deliver business value Curiosity to learn from all stakeholders and develop subject-matter expertise on many aspects of the product Excellence in verbal and written communications and presentations, balancing brevity with attention to detail Ability to exercise sound judgement as you navigate complex organizations and managing external partnerships Preferred qualifications, capabilities, and skills Experience operating and developing technical knowledge of identity verification and fraud prevention solutions at scale Experience analyzing logs, datasets and dashboards to identify patterns and make recommendations Experience working with design teams on UI / UX for customer-facing websites or applications Experience managing regulatory compliance and legal risk, including data privacy Experience with financial forecasts and managing burn rate against a budget
$93k-117k yearly est. Auto-Apply 12d ago
Product Portfolio Operations Manager - Operations Cross Product Strategy
Jpmorganchase 4.8
Plano, TX jobs
Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager in Operations Cross Product Strategy, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy, and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Job responsibilities Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized Implements a product-level collection strategy consisting of controls, financials, and resourcing needs Performs light reporting and data analytics (D&A) functions to support portfolio management and operational decision-making Partners with the D&A team to deliver OCPS reporting requirements and address ongoing data needs Assists in preparing, validating, and presenting data-driven reports and insights for stakeholders Supports ad-hoc data analysis requests and contributes to the continuous improvement of reporting processes and tools Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in program management or performance optimization Proven ability to manage and implement operational effectiveness initiatives Proven ability to operate within the product development life cycle and agile methodologies Preferred qualifications, capabilities, and skills Proficiency in technical skills such as SQL, Python, and R for data analysis and manipulation Experience with data visualization tools such as Tableau and Power BI to create clear, actionable dashboards and reports Familiarity with data wrangling tools like Alteryx Strong core analytical skills, including statistics, data wrangling, and problem-solving Ability to interpret and communicate data insights to both technical and non-technical audiences
$93k-117k yearly est. Auto-Apply 35d ago
Home Lending Product Manager
Jpmorgan Chase 4.8
Plano, TX jobs
If you're ready to lead with ownership and precision, and have a knack for turning a homeownership vision into reality, we want to hear from you! Unleash your passion for product innovation by spearheading customer-centric development, inspiring groundbreaking solutions, and shaping the future with your strategic vision, influence and execution! As a Product Manager in Home Lending, you'll lead the charge in creating products and features that captivate and delight customers, making a real difference in their lives. You'll harness your expertise to challenge the status quo, eliminate obstacles, and cultivate a culture of continuous innovation. You'll partner with cross-functional teams to deliver transformative solutions and deliver best-in-class products. **Join us in redefining the future of Home Lending! We are on a mission to helping customers make the most of home ownership through our digital channels.** Job Responsibilities + **Define and Prioritize Product Backlog** : Work closely with stakeholders to gather requirements, define user stories, and prioritize the product backlog to ensure alignment with business goals and customer needs. + **Collaborate with Development Teams** : Engage daily with engineering and design teams to set strategy, clarify requirements, provide feedback, and ensure that product increments are delivered on time and meet quality standards. + **Conduct User Research and Testing** : Organize and participate in user research sessions and usability testing to gather insights and validate product features, iterating based on feedback. + **Facilitate Agile Ceremonies** : Lead and participate in agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure effective team collaboration and continuous improvement. + **Monitor Product Performance** : Analyze product performance metrics and user feedback to identify areas for improvement and make data-driven decisions to enhance the product. + **Communicate with Stakeholders** : Regularly update stakeholders on product progress, challenges, and upcoming priorities, ensuring transparency and alignment across the organization. + **Develop Product Roadmaps** : Create and maintain product roadmaps that outline the strategic direction and key milestones, ensuring they are communicated and understood by all relevant parties. + **Stay Informed on Industry Trends** : Continuously research and stay informed about industry trends, competitor products, and emerging technologies to identify opportunities for innovation and differentiation Required qualifications, capabilities, and skills: + 8+ years of experience or equivalent expertise successfully delivering products, projects, or technology applications. + **Customer-Centric Mindset** : Demonstrate a deep understanding of customer needs and pain points, uncovering root cause, and use this knowledge to guide product development and prioritize features that deliver maximum value. + **Visionary Leadership** : Ability to articulate a clear product vision and strategy that aligns with the company's goals, and inspire cross-functional teams to work towards achieving it. + **Data-Driven Decision Making** : Proficiency in using data and analytics to inform product decisions, measure success, and iterate on product features to improve user experience and business outcomes. + **Collaboration and Communication** : Strong skills in collaborating with engineering, design, and business teams, and effectively communicating product goals, priorities, and progress to stakeholders at all levels. + **Technical Acumen** : A solid understanding of the technical aspects of product development, enabling effective collaboration with engineering teams and informed decision-making regarding technical trade-offs. + **Agile Methodology Expertise** : Experience in working within agile frameworks, such as Scrum or Kanban, to manage product backlogs, plan sprints, and ensure timely delivery of high-quality product increments. + **Problem-Solving Skills** : Ability to identify root cause over symptom problems, formulate real problem statements and address product challenges creatively and efficiently, ensuring that solutions align with both user needs and business objectives. + **Market and Competitive Analysis** : Conduct thorough market research and competitive analysis to identify opportunities for differentiation and innovation, and incorporate these insights into the product roadmap. Preferred qualifications, capabilities, and skills + Bachelor's Degree in a Relevant Field: A degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience. + Previous experience in user experience design, solution design and personalization + Home Lending experience a plus + Proficient in Figma, JIRA, JIRA Align, Excel, PowerPoint, Process Mapping Tools Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
$93k-117k yearly est. 55d ago
Product Manager, Data Publish and Processing
Jpmorgan Chase & Co 4.8
Plano, TX jobs
JobID: 210694422 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $122,550.00-$201,000.00 You are passionate about transforming how data is shared, enabling seamless, secure, and intelligent access to trusted data across a diverse ecosystem of platforms and consumers. Join our Data Publishing and Processing (DPP) team and make a meaningful impact by delivering innovative data sharing solutions that empower publishers, accelerate business outcomes, and position our firm at the forefront of data-driven innovation. As a Product Manager in Data Sharing within DPP, you will play a pivotal role in shaping and executing the strategy for a unified data sharing framework. You will champion the voice of the customer, guiding publishers to the optimal sharing method for each use case-whether that means zero-copy access, external tables, governed APIs, or high-performance replication. Leveraging your expertise, you will lead the end-to-end product lifecycle, from ideation to launch and continuous improvement, ensuring our solutions balance performance, cost, security, and compliance. You will collaborate with engineering, governance, and business partners to deliver a seamless, one-stop data sharing experience that integrates entitlements, data contracts, and cost optimization, and supports both internal and external data consumers. Job responsibilities * Develops a product strategy and vision for data sharing that delivers value to both data publishers and consumers, supporting a wide range of consumption platforms (e.g., Snowflake, Databricks, APIs, external partners) * Manages discovery efforts and market research to uncover customer needs and integrate them into the data sharing product roadmap * Owns, maintains, and develops a product backlog that enables development of a unified, intelligent data sharing framework, supporting features such as platform-specific sharing patterns, entitlements, data contracts, and cost optimization * Builds the framework and tracks the product's key success metrics such as time-to-data, cost efficiency, compliance, and user satisfaction Required qualifications, capabilities, and skills * 10+ years of experience or equivalent expertise in product management or a relevant domain area (data platforms, data governance, analytics, or cloud) * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * AWS solutioning experience across big data domain services (e.g., EKS, Glue, S3, EventBridge, Lamda, Flink) * Experience with data lake architectures and modern data sharing patterns (e.g., Iceberg, Snowflake, zero-copy sharing) * Familiarity with data pipeline orchestration and event-driven architecture Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Experience with data sharing, data governance, or data platform products in the financial services industry * Familiarity with modern data architectures, data contracts, entitlements, and cost optimization in cloud or hybrid environments * Hands on experience across common consumption platforms (e.g., Snowflake, Databricks) * Knowledge of data cataloging, metadata management, and entitlement services * Familiarity with API-first product design and integration patterns * Understanding of security, privacy, and compliance requirements for financial enterprise data sharing
$122.6k-201k yearly Auto-Apply 12d ago
Data & Dispute Product Product Manager
Jpmorgan Chase 4.8
Plano, TX jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Merchant Services Dispute Solutions, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability + Lead the strategy, development, and management of dispute resolution products in the payments space. + Partner with cross-functional teams to drive process improvements, boosting efficiency and effectiveness in dispute management. + Analyze complex data to uncover trends, insights, and opportunities for optimization and cost reduction. + Prepare and deliver compelling presentations to communicate product vision, strategy, and performance to leadership. + Develop and implement innovative solutions to reduce network costs and increase revenue, emphasizing automation and process strengthening. + Serve as the primary contact for all dispute-related product inquiries, ensuring timely and effective resolution. + Stay ahead of industry trends and best practices to keep dispute management processes competitive and aligned with business goals. **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + 5+ years of product management experience. + Strong proficiency in data analysis, with the ability to interpret complex datasets and generate actionable insights. + Advanced PowerPoint and Excel skills, with experience preparing and presenting leadership decks. + Proven success in developing innovative ideas to reduce costs and increase revenue through process improvements and automation. + Excellent communication and interpersonal skills, with a talent for cross-functional collaboration. + Strong problem-solving abilities and a proactive approach to overcoming challenges. + Ability to work independently and manage multiple priorities in a fast-paced environment. **Preferred qualifications, capabilities, and skills** + Demonstrated prior experience working in a highly matrixed, complex organization + Bachelor's degree in Business, Computer Science, or a related field. + 2+ years of experience in Dispute Management within the payments industry. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$113k-142k yearly est. 4d ago
Data & Dispute Product Product Manager
Jpmorganchase 4.8
Plano, TX jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Merchant Services Dispute Solutions, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Lead the strategy, development, and management of dispute resolution products in the payments space. Partner with cross-functional teams to drive process improvements, boosting efficiency and effectiveness in dispute management. Analyze complex data to uncover trends, insights, and opportunities for optimization and cost reduction. Prepare and deliver compelling presentations to communicate product vision, strategy, and performance to leadership. Develop and implement innovative solutions to reduce network costs and increase revenue, emphasizing automation and process strengthening. Serve as the primary contact for all dispute-related product inquiries, ensuring timely and effective resolution. Stay ahead of industry trends and best practices to keep dispute management processes competitive and aligned with business goals. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management 5+ years of product management experience. Strong proficiency in data analysis, with the ability to interpret complex datasets and generate actionable insights. Advanced PowerPoint and Excel skills, with experience preparing and presenting leadership decks. Proven success in developing innovative ideas to reduce costs and increase revenue through process improvements and automation. Excellent communication and interpersonal skills, with a talent for cross-functional collaboration. Strong problem-solving abilities and a proactive approach to overcoming challenges. Ability to work independently and manage multiple priorities in a fast-paced environment. Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Bachelor's degree in Business, Computer Science, or a related field. 2+ years of experience in Dispute Management within the payments industry.
$113k-142k yearly est. Auto-Apply 6d ago
Data & Dispute Product Product Manager
Jpmorgan Chase & Co 4.8
Plano, TX jobs
JobID: 210701273 JobSchedule: Full time JobShift: Day : You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Merchant Services Dispute Solutions, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Lead the strategy, development, and management of dispute resolution products in the payments space. * Partner with cross-functional teams to drive process improvements, boosting efficiency and effectiveness in dispute management. * Analyze complex data to uncover trends, insights, and opportunities for optimization and cost reduction. * Prepare and deliver compelling presentations to communicate product vision, strategy, and performance to leadership. * Develop and implement innovative solutions to reduce network costs and increase revenue, emphasizing automation and process strengthening. * Serve as the primary contact for all dispute-related product inquiries, ensuring timely and effective resolution. * Stay ahead of industry trends and best practices to keep dispute management processes competitive and aligned with business goals. Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * 5+ years of product management experience. * Strong proficiency in data analysis, with the ability to interpret complex datasets and generate actionable insights. * Advanced PowerPoint and Excel skills, with experience preparing and presenting leadership decks. * Proven success in developing innovative ideas to reduce costs and increase revenue through process improvements and automation. * Excellent communication and interpersonal skills, with a talent for cross-functional collaboration. * Strong problem-solving abilities and a proactive approach to overcoming challenges. * Ability to work independently and manage multiple priorities in a fast-paced environment. Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Bachelor's degree in Business, Computer Science, or a related field. * 2+ years of experience in Dispute Management within the payments industry.
$113k-142k yearly est. Auto-Apply 6d ago
Productivity Lead, Vice President
Jpmorgan Chase & Co 4.8
Plano, TX jobs
JobID: 210701090 JobSchedule: Full time JobShift: : Join Chase Credit Card as a Portfolio-level Productivity Lead, where you will foster a culture of innovation and high performance, spearhead the strategic adoption and implementation of lean-agile methodologies across our leading financial institution, Your primary goal will be to enhance organizational effectiveness, quality, speed, and overall employee and client experience by reducing barriers and improving practices. A strong understanding of lean-agile methodology, and its practical implementation, is a critical part of this role, in addition to an ability to measure productivity, and report to stakeholders at all levels. As a Productivity Lead, within the portfolio team, you will be promoting level performance improvement efforts, helping define methods to measure productivity, in addition to; enabling Program level Delivery Lead's as they coach scrum masters and other roles within their program. Partnering with them as they drive improvements across the organization and the programs they support, empowering them to enhance their delivery processes and productivity through effective collaboration, continuous improvement and innovation. Job Responsibilities * Establish, document, and promote best practices for productivity across the portfolio, ensuring alignment with organizational goals and industry standards. * Work closely with senior leadership across all aspects of the portfolio; Product, Technology, Data, and Design, ensuring alignment and consistent improvement across the various products, enabling high quality delivery. * Independently assess opportunities and design solutions for holistic and long-term improvements across the portfolio. * Design and implement frameworks for measuring productivity at all levels, define key metrics, analyze trends, and provide actionable insights to drive improvement. * Ensure all productivity initiatives and measurement frameworks align with the larger Line of Business' Product Experience Transformation strategy, actively contributing to forums and enterprise-wide efforts. * Partner with Product Area Leads, Agility Leads, and cross-functional leaders to embed best practices, facilitate knowledge sharing, and drive collective problem-solving. * Curate and present insightful content for regular and ad-hoc business reviews, analyzing productivity data and KPIs to identify opportunities for improvement. * Engage partners and stakeholders to gather input, and synthesize findings into clear, actionable recommendations for senior portfolio and product leaders-ensuring complex challenges are translated into effective strategies that drive measurable results. * Anticipate challenges, initiate solution roadmaps, and foster a culture of proactive problem-solving and continuous productivity enhancement. * Deliver content for monthly and ad-hoc business reviews, providing actionable insights into the health of productivity initiatives and KPIs. Analyze data to identify opportunity areas, engage with partners and stakeholders to gather input, synthesize findings for senior leadership, and drive improvements based on identified opportunities. Required qualifications, capabilities, and skills * Formal training or certification in Program level Agile, Lean, or Productivity frameworks (e.g., Agile Coaching, SAFe, Lean Six Sigma, or equivalent). * 10+ years of experience or equivalent expertise in enterprise level coaching of stakeholders, portfolio and program level leaders, and other individuals on lean-agile methodologies and lean-portfolio management, within a Product Operating Model. * Demonstrated ability to proactively identify and address organizational and delivery challenges through system based solutions. * Proven skill in breaking down and communicating complex problems, solutions, and approaches to measurement to diverse audiences. * Track record of taking ownership and driving solutions to completion, both individually and through teams. * Evidence of impact through specific, measurable achievements. * Exceptional written and verbal communication skills, with a focus on clarity and conciseness in documenting solutions and approaches. Preferred qualifications, capabilities, and skills * Formal training or certification in Enterprise or solution level Agile, Lean, or Productivity frameworks (e.g., Agile Coaching, SAFe, Lean Six Sigma, or equivalent), with strong portfolio-level application experience. * Demonstrated experience leading and influencing large, cross-functional teams in a matrixed or portfolio environment, with a track record of driving measurable productivity improvements. * Experience in Credit Card or Banking industry with a solid understanding of end-to-end product and transaction flows, and how these impact productivity and customer experience. * Expertise in defining, measuring, and benchmarking productivity metrics at the team and portfolio level, including the ability to analyze data, identify trends, and translate insights into actionable strategies. * Agile delivery and transformation, Business acumen and strategic thinking * Change management and continuous improvement, Coaching and , Internal stakeholder management and influencing, Data-driven decision making * Adaptability and proactive problem-solving, Experience contributing to enterprise-wide initiatives such as the larger Line of Business Product Experience Transformation.
$98k-122k yearly est. Auto-Apply 4d ago
Director, Development Product Owner
USAA 4.7
Product management director job at USAA
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking an experienced and strategic Director, Product Owner to lead our team of Development Product Owners and Scrum Masters. This pivotal role will be instrumental in shaping the future of our member data product capabilities, such as member or customer 360 initiatives, ensuring they align with our business objectives and deliver outstanding value to USAA. You will be responsible for the end-to-end strategy, cost, and risk management of our member data products. Provides direction and oversight to a team that serves as direct representatives of the business on multiple agile teams or at the program or portfolio level. The team represents business collaborators to elicit, understand, analyze, document, refine and communicate business needs and requirements, so that business and/or technical delivery teams can build effective solutions. Possesses an expert knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. Leads the team through the completion of work, serving as a guide to identify and manage risks, dependencies, and impediments We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: Directs a team that works on Agile efforts to include highly complex multi-year journeys that span multiple Agile teams, programs, and/or portfolios. Drives creativity and ingenuity among the team in the search for and application of new product development solutions to resolve highly technical complex and unique issues. Serves as an Agile leader with vision for the team and leads the effective prioritization and delegation of work assignments. Oversees and ensures the identification and engagement of business collaborators, domain and Subject Matter Experts across all levels of Agile work is completed effectively. Partners with sponsors and key collaborators to gain an understanding of the needs, measures, and risks & controls for the improvement area. Provides guidance and oversight at the portfolio, program and project level plans related to schedule, scope and resources. Teaches and emphasizes methodology (Agile, Waterfall) principles and structure while creating an environment and mindset of continuous improvement. Works with the business to develop metrics to manage risk, track benefits and adoption (KPIs, KRIs, etc.). Oversees and holds DPOs accountable for applying knowledge and adhering to required Enterprise processes, procedures, controls, standards, tools and templates. (EPMO, SDLC, FFIEC, DDLC, etc.). Coaches and mentors Product Owners. Builds and oversees a team of employees through ongoing execution of recruiting, development, retention, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in process improvement, project delivery, business/requirements analysis or directly related business operations/product line. 3 years of direct team lead or management experience. Hands-on experience managing stages of the software or product development life cycle. Expert knowledge and demonstrated use of least one technical software delivery methodology (i.e., Agile, Waterfall, etc.). Experience with and actively drives towards a definition of minimum marketable features and minimum viable products. Experience in Microsoft Office products and product management tools. Expert knowledge and demonstrated experience providing coaching and guidance of Process Engineering Methodologies, project management, and/or Change Management Practices. Experience analyzing business requirements and ability to find opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. What sets you apart: Proven ability to lead data product management initiatives, driving product vision from conception through successful launch and iteration. Expertise in developing and delivering data product strategies, translating complex business needs into actionable roadmaps that deliver measurable value. Deep understanding of data product management principles and best practices, consistently applying them to optimize product performance and user satisfaction. A strategic, data-driven approach to product development, bringing to bear analytics and insights to inform key decisions and achieve optimal business outcomes. Extensive experience in employing customer data to develop impactful products, with a deep understanding of customer segmentation, personalization, and lifecycle management. Hands-on technical proficiency with Snowflake, including its advanced capabilities for data warehousing, performance optimization, and data sharing. Compensation range: The salary range for this position is: $ 127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$85k-104k yearly est. Auto-Apply 2d ago

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Updated January 17, 2026

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