Product Owner jobs at USAA

**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** As a dedicated Director, Digital/Technical Product Management- Contact Center Technologies, you will lead a team of Digital/Technology Product Managers and Product Owners responsible for the strategy, conceptualization, definition, development and performance of digital and technology products and their experiences for USAA and its members. Oversees highly complex and critical initiatives with impact across the association. Collaborates with Business and Technology partners to ensure strategy alignment and provide transparency for the teams responsible for delivering solutions for complex and meaningful problems. Focuses on the operational effectiveness, goals, and performance of the team and their products or product line (or set of product experiences), ensuring strategic alignment within a product portfolio. We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position is based out of the San Antonio, TX office. Relocation assistance is **not** available for this position. **What you'll do:** + Attracts, selects, and develops a Digital or Technology Product Management team in the attainment of product and experience goals and objectives. + Manages day to day activities of the Digital or Technology product management team or and actively manages resources to ensure optimal efficiency and effective delivery. + Responsible for end-to-end technology and digital product management activities for a product portfolio, or product line or group, or a major market segment or "vertical" market. + Sets new Digital or Technology product strategies and leads team to define product strategy for a product portfolio, product line or group and oversees the development, analysis, and alignment of product strategy and roadmaps. + Applies product management expertise in innovative digital and technology domains. + Improves the business outcomes of the team by injecting strategic and innovative thinking in digital and technology product and service solutions. + Guides teams in implementing data-driven methodologies across multiple channels, including emerging technology and mobility, to optimize end user experiences to drive KPI/KRIs. + Guides team in developing best-in-class practices, tools, and processes to collect data, member feedback, derive insights, and inform product decisions. + Leads team to effectively manage ambiguity, and influence others to drive clarity, solutions, and execution plan among team and partners. + Collaborates with and influences senior leaders, Digital or Technology product managers, developers, vendors, designers and other stakeholders to ensure successful product strategies and product/ feature launches. + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. **What you have:** + Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. + 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. + 3 years of direct team lead or leading matrixed or cross-functional teams. + Demonstrated ability to think strategically, communicate effectively, and leverage and influence leadership and cross-functional teams to develop and implement product strategy. + Solid eye for business combined with strong technical and customer experience foundations. + Knowledge of Technology/Digital products and/or emerging technology platforms, applications, data analysis and research techniques, and standards. + Demonstrated ability to work in an Agile, Lean Product Development and Lean Portfolio Management environment. + Knowledge of digital and technology strategy and delivery as it relates to Experience Design concepts and Human Centered Design concepts, roadmap development, journey mapping, competitive analysis and research, and situation analysis methods. + Ability to excel in a dynamic environment with shifting priorities and a high degree of independence. + Demonstrated people management skills. **What sets you apart:** + Possesses high level knowledge of the contact center technology stack (SBCs, SIP, call recording, IVR, etc.) and understands how they integrate to deliver customer experiences. + Uses product-centric data and analytics to guide strategic decisions, optimize experience, manage cost, and find opportunities + Collaborates and gains alignment effectively across business units and technical teams, prioritizes needs, and aligns product strategy with company objectives. + Independently identify and address complex situations related to people, process, and technology, can quickly assess and react to dynamic situations . + Communicates product strategies, capabilities, benefits, risks, and roadmaps effectively to leadership and partners. + Experienced in leading and motivating teams of highly skilled professionals and developing bench strength. **Compensation range:** The salary range for this position is: $143,320- $273,930 **.** **USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).** **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._ _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **If you are an existing USAA employee, please use the internal career site in OneSource to apply.** **Please do not type your first and last name in all caps.** **_Find your purpose. Join our mission._** USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

JobID: 210672124 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $99,750.00-$150,000.00 The Controls Room Reporting and Data Analytics team is seeking a Senior Associate Product Owner with an aptitude for data story-telling and analysis with a strategic, analytical, and energetic personality. We are looking for someone to join our team to support our stakeholders by building innovative reporting solutions on our new cloud-based data lake. This is a high visibility opportunity to support Control Managers across all Business and Functions address their reporting needs. Join our agile and collaborative team that values innovation, continuous improvement, and operational excellence! As a Reporting Product Owner Senior Associate within the Reporting & Analytics team, you will work at the intersection of analytics, user experience, and product development by brainstorming and developing reports through detailed analysis of operational risk data. You will work with business subject matter experts and Control Managers, as well as partner with our Technology software engineers to develop solutions to turn complex, technical concepts into reporting outputs that drive insights for both analytical and non-analytical audiences. Job responsibilities * Translate data and reporting requirements from internal stakeholders into actionable tasks for the Agile development teams * Serve as the primary liaison between stakeholders and development teams; ensure that requirements are clear and the vision is aligned with business objectives * Defining user stories with detailed acceptance criteria and prioritizing backlog * Develop an in-depth understanding of risk and control program strategies and apply this knowledge to improve your product, determine solutions, and resolve issues * Own risk identification, mitigation strategies, impact analysis, resolution, and communications to stakeholders * Oversee SIT/Development and UAT testing; define use cases and approaches for Technology and stakeholder testing in clear and easily understood formats * Partner with the UAT teams to ensure testing scope, scripts, and timelines are established and reported accurately on status reports * Manage or participate in multiple project work-streams concurrently * Participate in Scrum meetings, product sprints, sprint showcases to review new features, and in sprint retrospectives to ensure the team is improving with each sprint * Conduct ad-hoc analysis and research to support special projects or initiatives, with an emphasis on business impact * Take initiative and execute independently; effectively prioritize business problems based on urgency and relevancy Required qualifications, capabilities and skills * Bachelor's degree in Management Information Systems, Computer Science, Finance, or related field * Minimum of 4 years of experience in writing business requirements as a Product Owner / Business Analyst * Knowledge of the Agile processes and principles * Proficiency in query tools like SQL or analytical ETL tools such as Alteryx * Expertise in writing user stories with acceptance criteria * Excellent verbal and written communication skills * Detail oriented with strong analytical skills * Flexible and adaptive; demonstrated ability to work in a fast-paced demanding environment * Experiencing working in both team and independent environments * Ability to multitask in a dynamic environment * Advanced skills for MS Office Suite (Microsoft Word, Excel, PowerPoint, Visio) Preferred qualifications, capabilities and skills * Basic knowledge on control and risk management concepts and experience in financial services is preferred * Utilize technologies like data bricks and Tableau. * Experience with tools and scripting languages such as Python is a plus Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time (including but not limited to H1B, H4 - EAD, OPT, TN, or L visas). Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring. Candidates must be able to physically work in our offices full-time (5 days). The specific details and timing will be determined and communicated by direct management.

JobID: 210672124 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $99,750.00-$150,000.00 The Controls Room Reporting and Data Analytics team is seeking a Senior Associate Product Owner with an aptitude for data story-telling and analysis with a strategic, analytical, and energetic personality. We are looking for someone to join our team to support our stakeholders by building innovative reporting solutions on our new cloud-based data lake. This is a high visibility opportunity to support Control Managers across all Business and Functions address their reporting needs. Join our agile and collaborative team that values innovation, continuous improvement, and operational excellence! As a Reporting Product Owner Senior Associate within the Reporting & Analytics team, you will work at the intersection of analytics, user experience, and product development by brainstorming and developing reports through detailed analysis of operational risk data. You will work with business subject matter experts and Control Managers, as well as partner with our Technology software engineers to develop solutions to turn complex, technical concepts into reporting outputs that drive insights for both analytical and non-analytical audiences. Job responsibilities * Translate data and reporting requirements from internal stakeholders into actionable tasks for the Agile development teams * Serve as the primary liaison between stakeholders and development teams; ensure that requirements are clear and the vision is aligned with business objectives * Defining user stories with detailed acceptance criteria and prioritizing backlog * Develop an in-depth understanding of risk and control program strategies and apply this knowledge to improve your product, determine solutions, and resolve issues * Own risk identification, mitigation strategies, impact analysis, resolution, and communications to stakeholders * Oversee SIT/Development and UAT testing; define use cases and approaches for Technology and stakeholder testing in clear and easily understood formats * Partner with the UAT teams to ensure testing scope, scripts, and timelines are established and reported accurately on status reports * Manage or participate in multiple project work-streams concurrently * Participate in Scrum meetings, product sprints, sprint showcases to review new features, and in sprint retrospectives to ensure the team is improving with each sprint * Conduct ad-hoc analysis and research to support special projects or initiatives, with an emphasis on business impact * Take initiative and execute independently; effectively prioritize business problems based on urgency and relevancy Required qualifications, capabilities and skills * Bachelor's degree in Management Information Systems, Computer Science, Finance, or related field * Minimum of 4 years of experience in writing business requirements as a Product Owner / Business Analyst * Knowledge of the Agile processes and principles * Proficiency in query tools like SQL or analytical ETL tools such as Alteryx * Expertise in writing user stories with acceptance criteria * Excellent verbal and written communication skills * Detail oriented with strong analytical skills * Flexible and adaptive; demonstrated ability to work in a fast-paced demanding environment * Experiencing working in both team and independent environments * Ability to multitask in a dynamic environment * Advanced skills for MS Office Suite (Microsoft Word, Excel, PowerPoint, Visio) Preferred qualifications, capabilities and skills * Basic knowledge on control and risk management concepts and experience in financial services is preferred * Utilize technologies like data bricks and Tableau. * Experience with tools and scripting languages such as Python is a plus Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time (including but not limited to H1B, H4 - EAD, OPT, TN, or L visas). Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring. Candidates must be able to physically work in our offices full-time (5 days). The specific details and timing will be determined and communicated by direct management.

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Product Owner within the Commercial and Investment (CIB) Wholesale Credit Risk Product Team, you will play a significant role in leading transformational efforts within the Risk Management and Compliance sector. You will leverage your expertise in product management and data mining to solve business problems. You will lead efforts to meet or exceed strategic objectives, which involves setting clear goals and ensuring that the team is aligned with the broader vision of the organization. Job Responsibilities Manage the product life cycle for the Credit Authority Roadmap which includes the transformation of Credit Authorities, Credit Coverage, Credit Responsibility Units, Annual Data Certifications, and Credit Flags Lead the discovery and analysis of key data elements through data mining that inform the design of the features and capabilities Drive demand management through prioritization and listening to credit and operations feedback Challenge existing operating models with Credit and Support teams to improve service level agreements Leverage structured problem-solving and design thinking to address top strategic priorities Syndicate innovative solutions to transform the business model and product offering Work closely with technology partners and other product teams; this collaboration is crucial to ensure that the development of underlying components aligns with user needs and delivers the greatest value Ensure that the most valuable features and components are prioritized in the development process; this involves understanding user needs, market trends, and business objectives to make informed decisions about what to focus on Ensure that the platform meets users' needs, which involves gathering and analyzing user feedback, conducting market research and continuously iterating on the product to enhance user satisfaction Support multiple project work streams Required Qualifications, Capabilities and Skills MS or BS degree in an analytical field (e.g. Statistics, Economics, Applied Math, Operations Research, Physics, and Data Science) or business degree/MBA with an extensive track record as a analytics practitioner 5+ years of industry experience in either strategy, finance, business analytics or other quantitative roles (e.g., marketing analytics, sales analytics, risk analytics, business insights) Diverse background in credit and data analytics Strong execution and delivery of EPICS and Stories Proven track record in the Agility Methodology both related to execution and delivery Experience navigating complex, matrix organizations responsible for supporting multiple key stakeholder Proven track record executing across complex environments Ability to think strategically, synthesize insights and deliver results through a consultative approach and leadership skills across a global organization Ability to build strong partnerships across a matrixed environment Possess a natural curiosity to uncover root causes and explore solutions Preferred Qualifications, Capabilities and Skills Advanced skills in Excel e.g. Macros, VBA, formulas Strong knowledge of Python, Alteryx and SharePoint preferred Solid understand of Credit, Risk and Finance processes

Agile Product Owner - BA07DE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. The Agile Product Owner in the Middle and Large Business Transformation Office will positively impact Product, Underwriting Excellence, Data, Digital and AI value streams to deliver better outcomes for our shareholders, customers, and employees. They will collaborate closely with internal customers and stakeholders to contribute and deliver on high business value strategic investments and enhancements on the Product Roadmap. They will collaborate cross functionally with business leaders and experts to define and evolve strategies, prioritize investments and lead agile execution teams spanning change management, actuarial, product, underwriting, operations, architectural, and technology dimensions. They will take a product ownership perspective - using data and insights - to prioritize and drive capabilities with a clear focus on customer and business outcomes. Our organization is committed to using advanced technologies to drive innovation, growth, and exceptional customer experiences while providing a single point of leadership to partner with numerous other parts of the organization as we advance our AI capabilities. Responsibilities: Flexibility to work on Saturday's occasionally for Production releases Lead product execution for 1-2 agile scrum IT teams by ensuring that the development team understands backlog items and their business value Articulate, own, and execute on the product vision and product roadmap Manage the Product Backlog, including prioritization of stories to maximize business value Convey the strategy/roadmap and can clearly articulate direction to the working team Refining user stories including user story acceptance criteria and accepting the completed work Showcasing completed work during sprint reviews Partner with the Scrum Master, Architects and Tech leads to ensure solutions will deliver the business vision Monitor execution progress including identification and escalation of risks, issues and sources of conflict opportunities and implications Qualifications: 5 + years of Insurance experience required, preferrable 3+ years of Commercial Insurance experience Knowledgeable of agile methodology and frameworks like Scrum, Kanban, XP, etc Empowered to make decisions regarding the scope, priority and release plan. A representative of the stakeholders and customers to the development team Fully engaged and committed to delivering outcomes Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position Agile/Product Owner expertise including Jira or Rally preferred but not required Proficient with MS Office preferred Strong influencing skills with ability to collaborate and build relationships Ability to manage multiple projects/work-streams This role will have a Hybrid work arrangement, with the expectation of working in one of the offices listed 3 days a week (Tuesday through Thursday) Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $100,000 - $150,000 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It's Like to Work Here | Perks & Benefits

JobID: 210656282 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $109,250.00-$177,500.00; New York,NY $122,550.00-$201,000.00; Palo Alto,CA $122,550.00-$201,000.00 You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in JP Morgan Digital Banking you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Required qualifications, capabilities, and skills * 7+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in JP Morgan Digital Banking you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability **Required qualifications, capabilities, and skills** + 7+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management **Preferred qualifications, capabilities, and skills** + Demonstrated prior experience working in a highly matrixed, complex organization JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** New York,NY $122,550.00 - $201,000.00 / year; Chicago,IL $109,250.00 - $177,500.00 / year; Palo Alto,CA $122,550.00 - $201,000.00 / year

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Software Development Lifecycle (SDLC) Toolchain, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability + Drives the development process with a focus on partner needs and feedback to ensure the product meets user expectations and requirements + Develops and implements strategic plans for the UI, Platform, and API roadmap, ensuring alignment with JPMC's standards + Works closely with various internal partners to explore integration opportunities, with user experience, and other product managers, to ensure cohesive and integrated product development + Conducts product demonstrations with technical expertise, confidently navigate cross-cultural interactions, and challenge the status quo to drive innovation **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Experience driving change within organizations and managing stakeholders across multiple functions + Deep understanding of SDLC and Toolchains (BB, Jenkins, Spinnaker, SonarQube, Synk, JFrog /Artifactory, Datadog, Selenium, etc.) + Experience working with cloud native environments (AWS EKS, Kubernetes, containers and micro services) + Ability to define product Roadmaps, Milestones, BRDs and PRD. + A deep understanding of data analytics and tools to inform decision-making and strategy + Demonstrated ability to drive change within organizations and effectively manage stakeholders across multiple functions, ensuring alignment and collaboration + Excellent written and oral communication skills, with the ability to engage in meaningful dialogue to understand the problem space and articulate solutions clearly + Highly organized and meticulous in handling inbound requests, ensuring efficient prioritization and management of tasks **Preferred qualifications, capabilities, and skills** + Demonstrated prior experience working in a highly matrixed, complex organization + Exposure to Policy-as-code, scoring frameworks, DevSecOps best practices + Familiarity with DDLC and MDLC Pipelines and Toolchains + Past experience as a developer using modern SDLC tools and practices such as CI/CD, DevOps JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Jersey City,NJ $122,550.00 - $201,000.00 / year

The J.P. Morgan Wealth Management (JPMWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P. Morgan Securities and Online Investing - our digital investing platform. The combined business has ~$400 billion in assets under management and ~4,500 advisors who work out of 3,500 branches and 21 offices. Digital Product Strategy & Acceleration is part of the Product Acceleration Garage (PAG) in Wealth Management Product & Experience. This team takes new and innovative ideas and turns them into real, tangible technologies from concept all the way to launch. We develop the strategic vision, prioritize our roadmap, and quickly build and test our proof-of-concepts. Our team works across US Wealth Management to develop the next generation of advanced technology and bring them to market. The Senior Product Associate will play a pivotal role in all aspects of a product cycle, from evaluating the business value and time to market, to defining product requirements, and to being a driving force behind rapid iteration and experiment. The role is perfect for individuals who are not only excited about the latest technology and trends, but also possess strong capabilities of problem solving, strategic thinking, multi-tasking, communication, and collaboration with various businesses and functional areas across J.P. Morgan Wealth Management. **Job Responsibilities:** + Collaborate with product manager and other stakeholders to define product strategy, business value, and MVP scope based on customer insights and market research + Write product requirements in collaboration with Technology, Design, Data & Analytics to deliver the product + Act as a thought leader on the product design and execution while maintaining keen awareness of industry landscape + Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product features + Communicate effectively across functions and levels about product vision, timeline, deliverables, etc., including to senior leadership + Demonstrate self-motivation and a commitment to acquiring new knowledge and technology trends **Required qualifications, capabilities, and skills:** + 3+ years of experience in financial services or digital product management, preferably with experience in wealth management, financial planning, asset management, digital banking, or a closely related business managing strategic or transformational change + Passionate about new industry trends and on constant look out for AI evolvement + Experience being part of a delivery team that spans multiple work streams with varying timelines, priorities and complexities, ultimately launching a new / enhanced product to market + Advanced user of Jira or other Product tools + Ability to prioritize tasks, say 'no' when required, and ensure our organization is on track to execute against product roadmap and deliver strategic change that meets our goals + Experience leading cross-functional teams, developing a clear path forward form diverse points of view + Structured thinker, effective communicator with excellent written communication skills + Highly self-motivated with the ability to take initiative, problem solve, and excel in ambiguity + Ability to ask intelligent questions that push the team further regardless of title **Preferred qualifications, capabilities, and skills:** + M.B.A. or graduate degree in relevant field desired + Previous experience in management consulting or digital product desired **To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).** Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210659574 JobSchedule: Full time JobShift: : The J.P. Morgan Wealth Management (JPMWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P. Morgan Securities and Online Investing - our digital investing platform. The combined business has ~$400 billion in assets under management and ~4,500 advisors who work out of 3,500 branches and 21 offices. Digital Product Strategy & Acceleration is part of the Product Acceleration Garage (PAG) in Wealth Management Product & Experience. This team takes new and innovative ideas and turns them into real, tangible technologies from concept all the way to launch. We develop the strategic vision, prioritize our roadmap, and quickly build and test our proof-of-concepts. Our team works across US Wealth Management to develop the next generation of advanced technology and bring them to market. The Senior Product Associate will play a pivotal role in all aspects of a product cycle, from evaluating the business value and time to market, to defining product requirements, and to being a driving force behind rapid iteration and experiment. The role is perfect for individuals who are not only excited about the latest technology and trends, but also possess strong capabilities of problem solving, strategic thinking, multi-tasking, communication, and collaboration with various businesses and functional areas across J.P. Morgan Wealth Management. Job Responsibilities: * Collaborate with product manager and other stakeholders to define product strategy, business value, and MVP scope based on customer insights and market research * Write product requirements in collaboration with Technology, Design, Data & Analytics to deliver the product * Act as a thought leader on the product design and execution while maintaining keen awareness of industry landscape * Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product features * Communicate effectively across functions and levels about product vision, timeline, deliverables, etc., including to senior leadership * Demonstrate self-motivation and a commitment to acquiring new knowledge and technology trends Required qualifications, capabilities, and skills: * 3+ years of experience in financial services or digital product management, preferably with experience in wealth management, financial planning, asset management, digital banking, or a closely related business managing strategic or transformational change * Passionate about new industry trends and on constant look out for AI evolvement * Experience being part of a delivery team that spans multiple work streams with varying timelines, priorities and complexities, ultimately launching a new / enhanced product to market * Advanced user of Jira or other Product tools * Ability to prioritize tasks, say 'no' when required, and ensure our organization is on track to execute against product roadmap and deliver strategic change that meets our goals * Experience leading cross-functional teams, developing a clear path forward form diverse points of view * Structured thinker, effective communicator with excellent written communication skills * Highly self-motivated with the ability to take initiative, problem solve, and excel in ambiguity * Ability to ask intelligent questions that push the team further regardless of title Preferred qualifications, capabilities, and skills: * M.B.A. or graduate degree in relevant field desired * Previous experience in management consulting or digital product desired To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

The J.P. Morgan Wealth Management (JPMWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P. Morgan Securities and Online Investing - our digital investing platform. The combined business has ~$400 billion in assets under management and ~4,500 advisors who work out of 3,500 branches and 21 offices. Digital Product Strategy & Acceleration is part of the Product Acceleration Garage (PAG) in Wealth Management Product & Experience. This team takes new and innovative ideas and turns them into real, tangible technologies from concept all the way to launch. We develop the strategic vision, prioritize our roadmap, and quickly build and test our proof-of-concepts. Our team works across US Wealth Management to develop the next generation of advanced technology and bring them to market. Position Overview: The Senior Product Associate will play a pivotal role in all aspects of a product cycle, from evaluating the business value and time to market, to defining product requirements, and to being a driving force behind rapid iteration and experiment. The role is perfect for individuals who are not only excited about the latest technology and trends, but also possess strong capabilities of problem solving, strategic thinking, multi-tasking, communication, and collaboration with various businesses and functional areas across J.P. Morgan Wealth Management. Responsibilities: Collaborate with product manager and other stakeholders to define product strategy, business value, and MVP scope based on customer insights and market research Write product requirements in collaboration with Technology, Design, Data & Analytics to deliver the product Act as a thought leader on the product design and execution while maintaining keen awareness of industry landscape Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product features Communicate effectively across functions and levels about product vision, timeline, deliverables, etc., including to senior leadership Demonstrate self-motivation and a commitment to acquiring new knowledge and technology trends Qualifications: 5+ years of experience in financial services or digital product management, preferably with experience in wealth management, financial planning, asset management, digital banking, or a closely related business managing strategic or transformational change Passionate about new industry trends and on constant look out for AI evolvement Experience being part of a delivery team that spans multiple work streams with varying timelines, priorities and complexities, ultimately launching a new / enhanced product to market Advanced user of Jira or other Product tools Ability to prioritize tasks, say ‘no' when required, and ensure our organization is on track to execute against product roadmap and deliver strategic change that meets our goals Experience leading cross-functional teams, developing a clear path forward form diverse points of view Structured thinker, effective communicator with excellent written communication skills Highly self-motivated with the ability to take initiative, problem solve, and excel in ambiguity Ability to ask intelligent questions that push the team further regardless of title M.B.A. or graduate degree in relevant field desired Previous experience in management consulting or digital product desired To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Software Development Lifecycle (SDLC) Toolchain, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Drives the development process with a focus on partner needs and feedback to ensure the product meets user expectations and requirements Develops and implements strategic plans for the UI, Platform, and API roadmap, ensuring alignment with JPMC's standards Works closely with various internal partners to explore integration opportunities, with user experience, and other product managers, to ensure cohesive and integrated product development Conducts product demonstrations with technical expertise, confidently navigate cross-cultural interactions, and challenge the status quo to drive innovation Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Deep understanding of SDLC and Toolchains (BB, Jenkins, Spinnaker, SonarQube, Synk, JFrog /Artifactory, Datadog, Selenium, etc.) Experience working with cloud native environments (AWS EKS, Kubernetes, containers and micro services) Ability to define product Roadmaps, Milestones, BRDs and PRD. A deep understanding of data analytics and tools to inform decision-making and strategy Demonstrated ability to drive change within organizations and effectively manage stakeholders across multiple functions, ensuring alignment and collaboration Excellent written and oral communication skills, with the ability to engage in meaningful dialogue to understand the problem space and articulate solutions clearly Highly organized and meticulous in handling inbound requests, ensuring efficient prioritization and management of tasks Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Exposure to Policy-as-code, scoring frameworks, DevSecOps best practices Familiarity with DDLC and MDLC Pipelines and Toolchains Past experience as a developer using modern SDLC tools and practices such as CI/CD, DevOps

If you're ready to lead with ownership and precision, and have a knack for turning a homeownership vision into reality, we want to hear from you! Unleash your passion for product innovation by spearheading customer-centric development, inspiring groundbreaking solutions, and shaping the future with your strategic vision, influence and execution! As a Product Manager in Home Lending, you'll lead the charge in creating products and features that captivate and delight customers, making a real difference in their lives. You'll harness your expertise to challenge the status quo, eliminate obstacles, and cultivate a culture of continuous innovation. You'll partner with cross-functional teams to deliver transformative solutions and deliver best-in-class products. **Join us in redefining the future of Home Lending! We are on a mission to helping customers make the most of home ownership through our digital channels.** Job Responsibilities + **Define and Prioritize Product Backlog** : Work closely with stakeholders to gather requirements, define user stories, and prioritize the product backlog to ensure alignment with business goals and customer needs. + **Collaborate with Development Teams** : Engage daily with engineering and design teams to set strategy, clarify requirements, provide feedback, and ensure that product increments are delivered on time and meet quality standards. + **Conduct User Research and Testing** : Organize and participate in user research sessions and usability testing to gather insights and validate product features, iterating based on feedback. + **Facilitate Agile Ceremonies** : Lead and participate in agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure effective team collaboration and continuous improvement. + **Monitor Product Performance** : Analyze product performance metrics and user feedback to identify areas for improvement and make data-driven decisions to enhance the product. + **Communicate with Stakeholders** : Regularly update stakeholders on product progress, challenges, and upcoming priorities, ensuring transparency and alignment across the organization. + **Develop Product Roadmaps** : Create and maintain product roadmaps that outline the strategic direction and key milestones, ensuring they are communicated and understood by all relevant parties. + **Stay Informed on Industry Trends** : Continuously research and stay informed about industry trends, competitor products, and emerging technologies to identify opportunities for innovation and differentiation Required qualifications, capabilities, and skills: + 8+ years of experience or equivalent expertise successfully delivering products, projects, or technology applications. + **Customer-Centric Mindset** : Demonstrate a deep understanding of customer needs and pain points, uncovering root cause, and use this knowledge to guide product development and prioritize features that deliver maximum value. + **Visionary Leadership** : Ability to articulate a clear product vision and strategy that aligns with the company's goals, and inspire cross-functional teams to work towards achieving it. + **Data-Driven Decision Making** : Proficiency in using data and analytics to inform product decisions, measure success, and iterate on product features to improve user experience and business outcomes. + **Collaboration and Communication** : Strong skills in collaborating with engineering, design, and business teams, and effectively communicating product goals, priorities, and progress to stakeholders at all levels. + **Technical Acumen** : A solid understanding of the technical aspects of product development, enabling effective collaboration with engineering teams and informed decision-making regarding technical trade-offs. + **Agile Methodology Expertise** : Experience in working within agile frameworks, such as Scrum or Kanban, to manage product backlogs, plan sprints, and ensure timely delivery of high-quality product increments. + **Problem-Solving Skills** : Ability to identify root cause over symptom problems, formulate real problem statements and address product challenges creatively and efficiently, ensuring that solutions align with both user needs and business objectives. + **Market and Competitive Analysis** : Conduct thorough market research and competitive analysis to identify opportunities for differentiation and innovation, and incorporate these insights into the product roadmap. Preferred qualifications, capabilities, and skills + Bachelor's Degree in a Relevant Field: A degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience. + Previous experience in user experience design, solution design and personalization + Home Lending experience a plus + Proficient in Figma, JIRA, JIRA Align, Excel, PowerPoint, Process Mapping Tools Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Merchant Services Dispute Solutions, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Lead the development and management of the dispute resolution product strategy within the payment space + Collaborate with cross-functional teams to identify and implement process improvements that enhance efficiency and effectiveness in dispute management + Analyze data to identify trends, insights, and opportunities for process optimization and cost reduction + Prepare and deliver compelling leadership decks and presentations to communicate product vision, strategy, and performance + Develop and implement innovative solutions to reduce network costs and increase revenue, focusing on process strengthening and automation + Act as the primary point of contact for all dispute-related product inquiries and issues, ensuring timely and effective resolution + Monitor industry trends and best practices to ensure the dispute management process remains competitive and aligned with business objectives **Required qualifications, capabilities, and skills** + 5+ years of experience in product management + Strong proficiency in data analysis, with the ability to interpret complex data sets and derive actionable insights + Advanced skills in PowerPoint and Excel, with experience in preparing and presenting leadership decks + Proven track record of developing innovative ideas to reduce costs and increase revenue through process improvements and automation + Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams + Strong problem-solving skills and a proactive approach to identifying and addressing challenges + Ability to work independently and manage multiple priorities in a fast-paced environment **Preferred qualifications, capabilities, and skills** + Bachelor's degree in Business, Computer Science, or a related field + 2 years of experience in the Dispute Management within the payment industry JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210664230 JobSchedule: Full time JobShift: : You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Merchant Services Dispute Solutions, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities * Lead the development and management of the dispute resolution product strategy within the payment space * Collaborate with cross-functional teams to identify and implement process improvements that enhance efficiency and effectiveness in dispute management * Analyze data to identify trends, insights, and opportunities for process optimization and cost reduction * Prepare and deliver compelling leadership decks and presentations to communicate product vision, strategy, and performance * Develop and implement innovative solutions to reduce network costs and increase revenue, focusing on process strengthening and automation * Act as the primary point of contact for all dispute-related product inquiries and issues, ensuring timely and effective resolution * Monitor industry trends and best practices to ensure the dispute management process remains competitive and aligned with business objectives Required qualifications, capabilities, and skills * 5+ years of experience in product management * Strong proficiency in data analysis, with the ability to interpret complex data sets and derive actionable insights * Advanced skills in PowerPoint and Excel, with experience in preparing and presenting leadership decks * Proven track record of developing innovative ideas to reduce costs and increase revenue through process improvements and automation * Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams * Strong problem-solving skills and a proactive approach to identifying and addressing challenges * Ability to work independently and manage multiple priorities in a fast-paced environment Preferred qualifications, capabilities, and skills * Bachelor's degree in Business, Computer Science, or a related field * 2 years of experience in the Dispute Management within the payment industry

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Merchant Services Dispute Solutions, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Lead the development and management of the dispute resolution product strategy within the payment space Collaborate with cross-functional teams to identify and implement process improvements that enhance efficiency and effectiveness in dispute management Analyze data to identify trends, insights, and opportunities for process optimization and cost reduction Prepare and deliver compelling leadership decks and presentations to communicate product vision, strategy, and performance Develop and implement innovative solutions to reduce network costs and increase revenue, focusing on process strengthening and automation Act as the primary point of contact for all dispute-related product inquiries and issues, ensuring timely and effective resolution Monitor industry trends and best practices to ensure the dispute management process remains competitive and aligned with business objectives Required qualifications, capabilities, and skills 5+ years of experience in product management Strong proficiency in data analysis, with the ability to interpret complex data sets and derive actionable insights Advanced skills in PowerPoint and Excel, with experience in preparing and presenting leadership decks Proven track record of developing innovative ideas to reduce costs and increase revenue through process improvements and automation Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams Strong problem-solving skills and a proactive approach to identifying and addressing challenges Ability to work independently and manage multiple priorities in a fast-paced environment Preferred qualifications, capabilities, and skills Bachelor's degree in Business, Computer Science, or a related field 2 years of experience in the Dispute Management within the payment industry

JobID: 210675649 JobSchedule: Full time JobShift: : As a Product Manager for Cloud Data Protection within the Infrastructure Platform Data Protection and Recovery organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities * Develops a product strategy and product vision that delivers value to customers. * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition. * Translate requirements into features and user stories and drive technical team's understanding of requirements. * Establish KPIs, identify gaps, and improve performance and adoption of the platform. * Decomposes complex problems into straight-forward solutions. Consistently brings strong, data-driven business, and technical judgment to decisions. * Communicates ideas effectively, verbally and in writing, to a wide range of audiences, including upper-management. Fosters a constructive dialogue, harmonizes discordant views, and leads the resolution of issues. Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area. * A strong grasp of cloud computing concepts, IaaS, PaaS, SaaS, networking, and data management. * Familiarity with Agile and Scrum methodologies to manage product development and deadlines. * Advanced knowledge of the product development life cycle, design, and data analytics. * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. * Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale. * Experience with discussing and understanding complex technical concepts to manage tradeoffs with engineering teams. * Excellent interpersonal and communication skills to work effectively with internal and external stakeholders across organizational boundaries. * Ability to thrive in ambiguous situations and adapt to changing market conditions, technologies, and priorities. Preferred qualifications, capabilities, and skills * Bachelor's degree or equivalent practical experience. * Familiarity with Jira and Confluence. * Experience with end to end product delivery. * Demonstrated ability to understand and discuss technical concepts and manage tradeoffs. * Demonstrated prior experience working in a highly matrixed, complex, and heavily regulated organization. * Insatiable curiosity to learn new domains, keep up with industry innovation, and constantly ask 'why'. * Passion for product management and strong experience with developing service offerings as they relate to a Core Cloud Infrastructure Services.

As a Product Manager for Cloud Data Protection within the Infrastructure Platform Data Protection and Recovery organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers. + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition. + Translate requirements into features and user stories and drive technical team's understanding of requirements. + Establish KPIs, identify gaps, and improve performance and adoption of the platform. + Decomposes complex problems into straight-forward solutions. Consistently brings strong, data-driven business, and technical judgment to decisions. + Communicates ideas effectively, verbally and in writing, to a wide range of audiences, including upper-management. Fosters a constructive dialogue, harmonizes discordant views, and leads the resolution of issues. **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product management or a relevant domain area. + A strong grasp of cloud computing concepts, IaaS, PaaS, SaaS, networking, and data management. + Familiarity with Agile and Scrum methodologies to manage product development and deadlines. + Advanced knowledge of the product development life cycle, design, and data analytics. + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. + Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale. + Experience with discussing and understanding complex technical concepts to manage tradeoffs with engineering teams. + Excellent interpersonal and communication skills to work effectively with internal and external stakeholders across organizational boundaries. + Ability to thrive in ambiguous situations and adapt to changing market conditions, technologies, and priorities. **Preferred qualifications, capabilities, and skills** + Bachelor's degree or equivalent practical experience. + Familiarity with Jira and Confluence. + Experience with end to end product delivery. + Demonstrated ability to understand and discuss technical concepts and manage tradeoffs. + Demonstrated prior experience working in a highly matrixed, complex, and heavily regulated organization. + Insatiable curiosity to learn new domains, keep up with industry innovation, and constantly ask 'why'. + Passion for product management and strong experience with developing service offerings as they relate to a Core Cloud Infrastructure Services. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

As a Product Manager for Cloud Data Protection within the Infrastructure Platform Data Protection and Recovery organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers. Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition. Translate requirements into features and user stories and drive technical team's understanding of requirements. Establish KPIs, identify gaps, and improve performance and adoption of the platform. Decomposes complex problems into straight-forward solutions. Consistently brings strong, data-driven business, and technical judgment to decisions. Communicates ideas effectively, verbally and in writing, to a wide range of audiences, including upper-management. Fosters a constructive dialogue, harmonizes discordant views, and leads the resolution of issues. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area. A strong grasp of cloud computing concepts, IaaS, PaaS, SaaS, networking, and data management. Familiarity with Agile and Scrum methodologies to manage product development and deadlines. Advanced knowledge of the product development life cycle, design, and data analytics. Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale. Experience with discussing and understanding complex technical concepts to manage tradeoffs with engineering teams. Excellent interpersonal and communication skills to work effectively with internal and external stakeholders across organizational boundaries. Ability to thrive in ambiguous situations and adapt to changing market conditions, technologies, and priorities. Preferred qualifications, capabilities, and skills Bachelor's degree or equivalent practical experience. Familiarity with Jira and Confluence. Experience with end to end product delivery. Demonstrated ability to understand and discuss technical concepts and manage tradeoffs. Demonstrated prior experience working in a highly matrixed, complex, and heavily regulated organization. Insatiable curiosity to learn new domains, keep up with industry innovation, and constantly ask ‘why'. Passion for product management and strong experience with developing service offerings as they relate to a Core Cloud Infrastructure Services.