USAA customer service representative salary

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Average USAA customer service representative salary

$35,315yearly

$15.51 hourly rate

Entry-level USAA customer service representative salary

$28,000 yearly

Updated April 5, 2024

How much does USAA pay customer service representatives?

The average salary for USAA customer service representatives is $35,315 per year. USAA customer service representative salaries range between $28,000 to $43,000 per year. USAA customer service representatives earn 9% more than the national average salary for customer service representatives of $32,260.

Location impacts how much a customer service representative at USAA can expect to make. Customer service representatives at USAA make the most in Washington, DC, Seattle, WA, and Boston, MA.

How much does USAA pay customer service representatives by location?

USAA pays customer service representatives the most in Washington, DC, Seattle, WA, and Boston, MA. Additionally, cities like San Francisco and Colorado Springs also report highly competitive salaries for customer service representatives at USAA.

Customer service representative USAA salary by location

Rank	City	Avg. salary	Hourly rate
1	Washington, DC	$38,990	$18.75
2	Seattle, WA	$38,402	$18.46
3	Boston, MA	$37,686	$18.12
4	San Francisco, CA	$36,784	$17.68
5	Colorado Springs, CO	$35,177	$16.91
6	Phoenix, AZ	$33,948	$16.32
7	Charlotte, NC	$33,578	$16.14
8	San Antonio, TX	$33,285	$16.00
9	Tampa, FL	$33,152	$15.94
10	Philadelphia, PA	$32,768	$15.75

Highest-paid USAA customer service representatives by job level

Rank	Job title	Average salary	Hourly rate	Job openings
1	Customer Service Expert	$102,679	$49	-
2	Customer Account Executive	$84,878	$41	-
3	Customer Liaison	$74,888	$36	-
4	Customs Consultant	$70,964	$34	-
5	Service Consultant	$66,460	$32	-
6	Marketing Representative	$62,259	$30	-
7	Customer Care Consultant	$58,277	$28	-
8	Customer Care Executive	$58,064	$28	-
9	Sales Agent	$53,952	$26	-
10	Telephone Service Adviser	$53,474	$26	-

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Recent salaries for customer service representatives at usaa

Job	Location	Date added	Salary
Customer Service Claims Representative	Phoenix, AZ	06/30/2025	$43,750
Customer Service-Bank	Colorado Springs, CO	03/31/2025	$43,680
Customer Service Claims Representative	Phoenix, AZ	02/19/2025	$43,750
Customer Service Claims Representative	Phoenix, AZ	01/29/2025	$43,750

Customer service representative salary at USAA competitors

Rank	Company	Average salary	Hourly rate	Job openings
1	GEICO	$38,010	$18	68
2	Allstate	$36,400	$18	119
3	Prudential Financial	$36,094	$17	1
4	Progressive	$36,091	$17	2
5	JPMorgan Chase & Co.	$34,833	$17	218
6	MassMutual	$34,814	$17	8
7	MetLife	$34,761	$17	35
8	Genworth	$34,611	$17	-
9	AIG	$34,552	$17	1
10	The Hartford	$34,289	$16	5
11	Principal Financial Group	$34,266	$16	8
12	Ameriprise Financial	$34,138	$16	26
13	American Express	$33,701	$16	12
14	Nationwide	$33,352	$16	9
15	Bank of America	$33,208	$16	260
16	State Farm	$33,193	$16	22
17	Citi	$32,599	$16	14
18	Ally Financial	$32,497	$16	1
19	Lincoln Financial Group	$30,024	$14	4

Show more customer service representative salaries at USAA competitors.