What does a usability specialist do?
Usability specialist responsibilities
Here are examples of responsibilities from real usability specialist resumes:
- Develop, manage and maintain multiple websites including fund-raising events and online registrations for intranet and Internet sites.
- Gather feedback from new customers experiencing problems when using the new UI and build use cases for improvements.
- Fill a critical role during UI refresh, working with QA each sprint to identify and prioritize issues find during testing.
- Research methods include surveys, questionnaires, laboratory experiments, usability testing, task analyses, prototyping, and human-in-the-loop simulations.
- Brand design and lifestyle photography attract desirable retail tenants resulting in multiple anchor leases.
Usability specialist skills and personality traits
We calculated that 13% of Usability Specialists are proficient in User Experience, Web Application, and User Interface. They’re also known for soft skills such as Speaking skills, Writing skills, and Listening skills.
We break down the percentage of Usability Specialists that have these skills listed on their resume here:
- User Experience, 13%
Identify modifications and enhancements to improve the user experience and usability of the product.
- Web Application, 7%
Supported every aspect of web applications for over 125,000 global users.
- User Interface, 7%
Presented proposal to executive-level management requesting the establishment of a usability team to help support the design of user interfaces.
- Usability Studies, 6%
Designed and implemented usability studies for both new and existing parts of website, including B2B contract bidding interface.
- Design Principles, 6%
Developed and executed a successful plan for integrating user-centered design principles into business and engineering processes.
- Usability Tests, 6%
Designed, recruited, scheduled and facilitated formal and remote usability tests for nationwide academies, financial institutions and local companies.
Most usability specialists use their skills in "user experience," "web application," and "user interface" to do their jobs. You can find more detail on essential usability specialist responsibilities here:
Speaking skills. One of the key soft skills for a usability specialist to have is speaking skills. You can see how this relates to what usability specialists do because "industrial engineers sometimes have to explain their instructions to production staff or technicians before they can make written instructions available." Additionally, a usability specialist resume shows how usability specialists use speaking skills: "analyzed and documented resultant data; formally presented results and user experience design recommendations to clients. "
Writing skills. Another essential skill to perform usability specialist duties is writing skills. Usability specialists responsibilities require that "industrial engineers must prepare documentation for other engineers or scientists, or for future reference." Usability specialists also use writing skills in their role according to a real resume snippet: "reviewed and provided feedback to copywriters based upon my broad experience in writing, editing, and managing web content. "
Listening skills. This is an important skill for usability specialists to perform their duties. For an example of how usability specialist responsibilities depend on this skill, consider that "these engineers often operate in teams, but they also must solicit feedback from customers, vendors, and production staff." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a usability specialist: "communicated critical and time-sensitive information to support customer service functions via company intranet. ".
Math skills. For certain usability specialist responsibilities to be completed, the job requires competence in "math skills." The day-to-day duties of a usability specialist rely on this skill, as "industrial engineers use the principles of calculus, trigonometry, and other advanced topics in mathematics for analysis, design, and troubleshooting in their work." For example, this snippet was taken directly from a resume about how this skill applies to what usability specialists do: "analyzed quantitative and qualitative data from usability tests. "
Problem-solving skills. Another crucial skill for a usability specialist to carry out their responsibilities is "problem-solving skills." A big part of what usability specialists relies on this skill, since "in designing facilities for manufacturing and processes for providing services, these engineers deal with several issues at once, from workers’ safety to quality assurance." How this skill relates to usability specialist duties can be seen in an example from a usability specialist resume snippet: "provided user experience direction and translated conceptual ideas into appealing software solutions for monitoring gas and oil pipelines. "
Creativity. Another skill commonly found on usability specialist job descriptions is "creativity." It can come up quite often in usability specialist duties, since "industrial engineers use creativity and ingenuity to design new production processes in many kinds of settings in order to reduce the use of material resources, time, or labor while accomplishing the same goal." Here's an example from a resume of how this skill fits into day-to-day usability specialist responsibilities: "conducted content inventory of the corporate web site in conjunction with an information architecture redesign. "
The three companies that hire the most usability specialists are:
- eClinicalWorks2 usability specialists jobs
- MEDITECH
2 usability specialists jobs
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Usability specialist vs. Human factors engineer
A human factors engineer is responsible for designing system technologies that would help people perform their duties efficiently and accurately. These engineers conduct an in-depth investigation of the human's needs and conceptualize in applying these theories to create technology solutions that adhere to the business requirements and budget limitations. They also perform data and statistical analysis through interviews and surveys to determine the best interface and feasibility. A human factors engineer runs diagnostic tests to ensure the stability and usability of the product with safe optimization and quality.
There are some key differences in the responsibilities of each position. For example, usability specialist responsibilities require skills like "user interface," "competitive analysis," "product management," and "card sorts." Meanwhile a typical human factors engineer has skills in areas such as "user research," "human centered design," "fda," and "medical devices." This difference in skills reveals the differences in what each career does.
Human factors engineers really shine in the technology industry with an average salary of $98,760. Comparatively, usability specialists tend to make the most money in the media industry with an average salary of $121,714.The education levels that human factors engineers earn slightly differ from usability specialists. In particular, human factors engineers are 4.7% less likely to graduate with a Master's Degree than a usability specialist. Additionally, they're 1.2% more likely to earn a Doctoral Degree.Usability specialist vs. President ergonomic consulting
A human factors scientist conducts analysis and research on human behavior. Depending on which industry they are in, they analyze human behavior relevant settings and apply that data. They also review technical data and scientific literature. They may serve as a technical consultant on some scientific boards or committees in the behavioral science field. They develop new methods and techniques to solve existential problems.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that usability specialist responsibilities requires skills like "user experience," "web application," "user interface," and "usability studies." But a president ergonomic consulting might use other skills in their typical duties, such as, "english language," "financial services," "business development," and "data collection."
Average education levels between the two professions vary. President ergonomic consultings tend to reach lower levels of education than usability specialists. In fact, they're 6.7% less likely to graduate with a Master's Degree and 1.2% less likely to earn a Doctoral Degree.Usability specialist vs. Human factors scientist
An integration specialist is responsible for developing strategic procedures and upgrades, improving network infrastructures, and managing systems configuration. Integration specialists analyze the system's operation and its efficiency to support business functions and deliverables. They also maintain the safety and security of the networks, ensuring its accuracy and smooth navigation for operational use, especially preventing unauthorized access and activities. An integration specialist must have excellent knowledge of the technology industry and the latest trends, as well as a strong command of programming languages and system codes.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from usability specialist resumes include skills like "web application," "usability studies," "design principles," and "interaction design," whereas a human factors scientist is more likely to list skills in "human subjects," "consumer products," "data collection," and "data analysis. "
Human factors scientists typically earn lower educational levels compared to usability specialists. Specifically, they're 5.4% less likely to graduate with a Master's Degree, and 5.1% less likely to earn a Doctoral Degree.Usability specialist vs. Integration specialist
Types of usability specialist
Updated January 8, 2025











