Job DescriptionSalary:
Applicants must be authorized to work for ANY employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
No agencies please.
USANis seeking a driven individual to join our team as a Software QA Analyst. This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission.The Software QA Analyst tests and validates IVR call flows, customer portals, agent desktop & mobile applications, and customer engagement software products through multiple releases.
The Software QA Analyst is instrumental in improving quality, functionality, reliability, and usability of software products. The successful candidate will have strong verbal & written communication skills, critical thinking skills, and a strong desire for continuous learning.
Duties
Write and execute test cases based on product specifications and software requirements to ensure quality of the customer experiencefor IVR applications
Perform thorough & efficient test case execution and defect reporting
Test web-based applications that utilize the following technologies: HTML, HTML5, CSS,JavaScript, Sencha ExtJS
Consult with product development team to evaluate system interfaces, operational requirements, and performance requirements of overall system
Recommend design improvements or corrections to software developers and business analysts throughout the development process
Basic Qualifications
1-2 years experience.
Bachelors degree in Management Information Systems (MIS), Computer Information Systems (CIS), or another technical-related field.
Strong written and verbal communication skills. The candidate must communicate with all levels of the organization including team members, management, customers and third-party vendors
Must work well in fast-paced, customer and deadline driven environment with minimal supervision and demonstrate initiative and good judgment
Strong technical and analytical skills
Ability to manage multiple projects, adapt to changing priorities and demonstrate effective time-management skills to comply with project deadlines
Must be very detail-oriented
Must be efficient with Microsoft Office 365 products (Outlook, Word, Excel)
Must be Fluent in Spanish
Preferred Qualifications
Bachelors degree in Computer Science or Information Systems
Background in SDLC
Experience with IVRs
1-2 years of Software Quality Assurance experience
Job Benefits:
Competitive compensation program
Outstanding benefits package (including medical, dental, vision and life insurance)
401(k) plan
Excellent holiday/vacation plans
Employee Referral Bonus Program
Annual performance-based bonus
Company Description
United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). Founded in 1989, USAN has a 36 year history of providing carrier grade telecom solutions. From USANs initial service offering of hosted IVR, USAN has continued to develop new private cloud solutions and capabilities. USANs multi-channel customer engagement platform provides hosted IVR, ACD as SaaS, customer engagement via SMS/Text, Web service offerings, and customer engagement via social media channels such as Facebook and Twitter. Today, the USAN cloud handles more than one billion transactions yearly for some of the worlds largest companies. Our fifth-generation, carrier-grade network and platform architecture delivers reliable traffic capacity and availabilitygreater than 99.999% in each year of operation.
For more information, please visit us at ************
$63k-76k yearly est. 3d ago
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Support Engineer I (Swing Shift)
USAN 4.0
USAN job in Norcross, GA
Job Title: Support Engineer I (Swing Shift)
Join our dynamic team as a Support Engineer for USAN's software services solutions and USAN AWS Managed Services clients. In this role, you'll play an important part during the swing shift in providing quality support to our clients, ensuring smooth operation and rapid resolution of issues within our 24x7 Help Desk and Network Operations Center. As a Support Engineer I for USAN's software services and solutions, you will provide Tier 1 support for USAN and its clients through documented processes and procedures and diagnosing and resolving client service-impacting issues in a timely and efficient manner.
Responsibilities:
Work collaboratively with team members to effectively support our clients.
Serve as the Tier 1 point-of-contact for USAN's software services solutions and AWS Managed Services clients to include on-premises data centers, hybrid solutions, and USAN AWS cloud-based solutions.
Document client interactions and issue resolutions promptly and accurately using our ServiceNow IT Service Management (ITSM) solution.
Use documented procedures and resources to diagnose and resolve issues within timeframes specified by Service Level Agreements (SLAs) to ensure client satisfaction and support team effectiveness.
Escalate reported issues to Tier 3 support teams per documented processes as needed, ensuring seamless handover and resolution.
Conduct routine ticket audits in ServiceNow to ensure overall ticket quality and closure.
Oversee outage recovery efforts, including customer notifications, managing conference bridges, and documenting outage timelines.
Monitor platform and application health using prescribed dashboards and diagnostic tools.
Audit internal procedures to ensure accuracy and relevance in the current production environment.
Requirements:
Strong technical aptitude and a passion for problem-solving.
Excellent communication skills, both verbal and written.
Ability to work effectively in a mission-critical, 24x7 environment.
Flexibility to work rotating shifts, including weekends, and holidays.
Commitment to attaining AWS Certifications (Cloud Practitioner, Solutions Architect, etc.).
A two-year college degree, technical school graduate, or two years of cumulative industry experience in a related field.
Prior experience in customer support or help desk role preferred.
Familiarity with AWS services and cloud-based solutions is a plus.
Benefits:
Competitive salary and benefits package, with opportunities for increased responsibility and compensation.
Access to ongoing training, certification programs, and professional development resources.
A dynamic and collaborative work environment that values innovation, teamwork, and excellence.
A supportive and collaborative work environment with a focus on team success and innovation.
Join our team and become an integral part of delivering exceptional support to our clients as they navigate the world of cloud-based services. Apply now to embark on an exciting career journey with us!
$67k-84k yearly est. 60d+ ago
Solutions Sales Expert - Data and AI
Amdocs 4.9
Alpharetta, GA job
Required Travel: No Open to Relocation: No
Hybrid Work Model: 3 days onsite / 2 days remote
Who are we?
At Amdocs, we foster a culture of innovation, collaboration, and inclusivity. We believe in empowering our employees to drive change and make a meaningful impact. Our diverse and dynamic team is dedicated to pushing the boundaries of technology and delivering exceptional AI solutions to our customers. The Amdocs' am AIz Suite AI & Data Platform is a state-of-the-art solution designed to optimize telecom operations through advanced AI and data integration. Join us to be part of a forward-thinking organization where your ideas and contributions are valued and celebrated. Shape the future of telecommunications with us!
The Opportunity
As a Solution Sales Expert, you will be responsible for driving revenue growth by positioning Amdocs AI solutions to strategic customers. You will act as a trusted advisor, understanding client needs and aligning them with our AI portfolio to deliver measurable business outcomes.
Location: Although our preference is for candidates based in Atlanta, we welcome applications from qualified individuals nationwide.
What will your job look like?
Sales Strategy & Execution: Develop and execute sales plans for AI solutions across targeted accounts. Identify new business opportunities and drive end-to-end sales cycles.
Solution Expertise: Articulate the value proposition of Amdocs AI offerings, including Generative AI, predictive analytics, and automation solutions. Collaborate with product and delivery teams to tailor solutions to customer requirements.
Customer Engagement: Build strong relationships with C-level executives and decision-makers. Conduct workshops, demos, and presentations showcasing AI capabilities.
Market Intelligence: Stay updated on AI trends, competitive landscape, and emerging technologies. Provide feedback to product teams for continuous improvement.
All you need is...
8+ years in solution sales, with at least 3 years in AI/ML or advanced analytics solutions.
Proven track record of meeting or exceeding sales targets in enterprise environments.
Strong consultative selling and negotiation skills.
Deep understanding of AI technologies and their business applications.
Excellent communication and presentation abilities.
Bachelor's degree in Business, Technology, or related field (MBA preferred).
Preferred Qualification:
Experience in Telco BSS/OSS domains (billing, CRM, order management, network orchestration) is preferred.
Why you will love this job:
Be part of Amdocs' AI innovation journey.
Work with global clients and cutting-edge technologies.
Competitive compensation and growth opportunities.
#LI-DNI
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
$105k-127k yearly est. 56d ago
Senior Campaign Operations Manager (Remote)
Acxiom 4.7
Remote or Atlanta, GA job
The Sr. Campaign Operations Manager (SRCOM) is for candidates with 5+ years' relevant work experience looking to deliver digital marketing solutions for Acxiom clients. The SRCOM is responsible for the daily operation of his/her account teams, acting as the quarterback to ensure the timely and quality delivery of various digital solutions such as email campaigns, mobile/SMS programs, and custom web pages and preference centers, to name a few. The SRCOM is the primary daily client contact as it pertains to the delivery of digital marketing solutions and manages the timelines and deliverables across internal cross functional teams. Work directly with client contacts on tactical campaign tasks and be responsible for many operational aspects of your accounts. The SRCOM works closely with team members in the Agency/Consultant division of Acxiom to execute on client solutions requirements. The SRCOM will also work directly with the market specific account management team within Acxiom to align and manage client objectives and level of service expectations across other contracted services on the account.
*This role can be located almost anywhere in the U.S.
**What You Will Do:**
+ Translate client requirements and execute on digital marketing solutions and campaigns.
+ Offer marketing advice and suggestions on campaigns to the client.
+ Ensure that delivery is within internal process and the agreed upon service levels with our clients.
+ Manage campaign schedules and timelines.
+ Communicate and escalate workload and staffing issues to Senior Manager.
+ Monitor the day-to-day delivery of digital marketing services including email campaigns, data exports, campaign summary reports, web lead capture, etc.
+ Facilitate recurring status calls with the clients.
+ Research and escalate technical and platform related issues that impact our ability to deliver services to the client.
+ Own the scoping and implementation of new client startups.
**What You Will Have:**
+ Bachelor's Degree or equivalent & relevant work experience (primarily in campaign management) & 5+ years of applicable work experience (primarily in campaign management).
+ Should be familiar with SQL/SAS.
+ Polished verbal, written communication and presentation skills, with both internal colleagues and external clients.
+ Technically literate and comfortable working with Internet technologies, and desire to build technical knowledge. Expert level skillset with toolsets (Impact, AW, CM)
+ Extremely proactive, highly organized, with proven ability to manage multiple tasks.
+ Proactively provide eMarketing advise/suggestions to client on best practices and efficiencies
+ Ability to prioritize and focus, with strict attention to detail.
+ Thorough understanding of and/or interest in digital marketing.
+ Sound knowledge of MS Office, specifically Word, Excel, and PowerPoint.
+ Sound knowledge of database structure
+ Great team player, know when to lead and when to follow.
+ Demonstrated ability to lead delivery operations teams and manage individual resources
+ Ability to lead multiple delivery account teams, including very complex requirement accounts
+ Extended workday hours may be required to complete deliverables
+ Flexibility for multitasking on many occasions
**What Will Set You Apart:**
+ Knowledge of Cloud computing
+ Python
**\#GD17**
**Primary Location City/State:**
Homebased - Conway, Arkansas
**Additional Locations (if applicable):**
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at **************.
**We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.**
Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
About Us (*********************************
Follow Us on Twitter
Find Us on Facebook (*****************************************
Careers Page
LinkedIn (***************************************
Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
Attention Mexico Applicants: Please see our Privacy Policy notice here (***************************************************************************************************************************** .
*Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: *************** ***************** and ************* are fraudulent. Please do not engage with these sites.
$99k-129k yearly est. Easy Apply 29d ago
Service Design Intern (Summer Internship 2026)
Harmonic Design 4.7
Remote or Atlanta, GA job
Service Design at Harmonic has been growing steadily in reach and impact-from innovation and strategy to creating new service offerings. While this internship is remote, it does offer opportunities to work hands-on with clients, one-on-ones with a design team from diverse backgrounds, a dynamic work experience where new ideas and perspectives are welcome, and a few hilarious virtual meetings.
This position is for the United States (US Based Remote eligible). The role may include occasional work at our Atlanta studio or client locations, as agreed to with your manager.
Eligible applicants include rising or graduating undergraduate students as well as current graduate students.
Duration: June - August 2026
Please apply through this form before January 16, 2026, to be considered for this position.
Note: This is a paid position for a full-time service design intern role.
Are you someone who..
Is interested to work specifically in the field of service design, and want to design for the entire experience, not just within one vertical?
In the past, may have been siloed into your role or major, but desires to zoom out and work on the larger customer journey?
Is motivated to innovate, help clients rewrite and restructure the story of their service experience, modernize operations and organizational structures, and create greater value for everyone who participates in a service?
Duties:
Work with a team of designers on a client project while having the opportunity to help assist with internal initiatives at Harmonic Design
Interact with clients, work alongside a team that understands service design at its roots, and be part of the research and innovation process
Contribute to building a community of practice within and outside of Harmonic
Requirements:
Available for 10 weeks starting June 1, 2026 (with some flexibility)
Dedicate a minimum of 30 hours per week
Work during typical Eastern Standard Time work hours (up to 2 hours offset is workable)
Able to work remotely within the United States, with the option of being in-person at Harmonic's studio in Atlanta, GA.
$50k-61k yearly est. Auto-Apply 44d ago
Principal Workfront Consultant (Remote)
Acxiom 4.7
Remote or Atlanta, GA job
The Principal Workfront Consultant (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum value realization from a client's Adobe Workfront investment. This role is the technical lead for Adobe Workfront engagements. You will combine deep technical expertise in project management solutions with exceptional relationship management skills to drive client satisfaction and loyalty. This role requires a strategic mindset to understand complex business needs, while providing hands-on guidance for optimizing Workfront and implementing best practices.
*This role can be located almost anywhere in the U.S.
**What You Will Do:**
**Adobe Workfront Solution Expertise**
- Develop and execute comprehensive success plans that align Workfront capabilities with client business objectives
- Recommend Workfront Fusion scenarios, modules, and routes to optimize automated workflows and business processes
- Recommend system integrations using connectors and APIs to ensure seamless data flow between Workfront and other enterprise systems
- Provide expert guidance on Workfront architecture, scalability, performance optimization, and security best practices
- Stay current with latest Adobe Workfront releases, features, and industry best practices to drive continuous improvement
**Value Analysis/Solutions/Outcomes**
- Able to take client business objectives and turn them into comprehensive Value Realization programs(e.g., success metrics, measurement frameworks, and timeline milestones)
- Evaluate information gathered from multiple client sources, reconcile conflicting priorities, decompose high-level business goals into actionable value drivers, and abstract tactical activities into strategic value narratives
- Proactively identify and communicate value realization opportunities and risks to the client
- Own and monitor client success metrics and key performance indicators to ensure all deliverables demonstrate measurable business value
**Strategic Value Thinker**
- Serve as a Value Realization thought leader for assigned client engagements by implementing success frameworks and measurement capabilities that align with the overall business strategy
- Understand the client's business objectives and proactively manage client and consulting team expectations around value delivery timelines
**Problem Solver & Success Advocate**
- Proven experience using structured, disciplined approaches to solving client adoption challenges, value measurement problems, and success barriers
- Ability to head off potential client satisfaction issues before they materialize and have strong client advocacy skills
**Documentation & Reporting**
- Strong skills to produce necessary Value Realization documentation, including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards
- Support the consulting team in developing value realization briefs, success statements of work, and measurement templates and tools
**What You Will Have:**
- Bachelor's degree or relevant experience
- 8+ years of consulting experience in management consulting or systems integration consulting in client-facing roles
- 5+ years of hands-on experience with Adobe Workfront, including system configuration and implementation
- Experience with Value Realization methodologies, ROI measurement, or business outcome tracking
- Conducting client workshops and stakeholder sessions to define success criteria and value metrics
- Basic understanding of business case development and value measurement frameworks
- Adobe Workfront certification (Professional or Expert level)
- Deep knowledge of Adobe Workfront architecture, features, and functionalities
- Experience with Workfront Fusion scenarios, modules, routes, connectors, and API integrations
- Understanding of project management methodologies (Agile, Waterfall, hybrid approaches)
- Proficiency in database management and basic scripting languages
- Experience with system integrations and data mapping processes
- Client relationship management and stakeholder engagement experience
- Success plan development and execution
- Understanding of consulting delivery methodologies and client engagement processes
- Strong analytical skills with the ability to translate data into actionable insights
**What Will Set You Apart:**
- MBA Desired
- Understanding of change management principles and adoption methodologies
- Experience in client budget management and commercial discussions
\#GD17
**Primary Location City/State:**
Homebased - Conway, Arkansas
**Additional Locations (if applicable):**
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at **************.
**We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.**
Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
About Us (*********************************
Follow Us on Twitter
Find Us on Facebook (*****************************************
Careers Page
LinkedIn (***************************************
Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
Attention Mexico Applicants: Please see our Privacy Policy notice here (***************************************************************************************************************************** .
*Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: *************** ***************** and ************* are fraudulent. Please do not engage with these sites.
$82k-105k yearly est. Easy Apply 60d+ ago
VP, Identity & Infobase Product Strategy
Acxiom 4.7
Atlanta, GA job
Acxiom is seeking a visionary Vice President of Identity & Data Product Strategy to lead the ideation, innovation and positioning of Acxiom's Real ID and Infobase product portfolio. This role will focus on establishing Real ID and Infobase as market leading referential ID and associated data products for identity resolution, enrichment, segmentation, activation, measurement, and collaboration across the MADTech (marketing and advertising) landscape.
Key Responsibilities:
Strategic Leadership:
o Define and drive the product innovation roadmap for Real ID as a standard identity currency for identity resolution and identity management.
o Define and drive the product innovation roadmap for Infobase as the premier deterministic and observed data profile foundation.
o Develop and execute strategies to achieve product parity with leading identity and data solutions (e.g., RampID, Experian) across the ecosystem.
o Collaborate with GTM Strategy leadership and align product prioritization and roadmaps.
o Collaborate with Direct Sales and Client Management leadership on Product adoption, tracking and white space identification.
Market Leadership:
o Lead initiatives to define Market Problems, Distinctive Competencies, Portfolio Mix and Build, Buy, Partner decisions.
o Interlock with Sales, Client Success and Marketing to capture and analyze Win/Loss, Pricing and Product Performance
o Define Product Positioning, Buyer Personas, and Buyer Experience to drive incremental growth across the Identity and Data portfolio.
Technical Product Collaboration:
o Cultivate and manage interlocks with Acxiom Technical Product Management to ensure strategic alignment and prioritization.
o Drive internal product roadmap documentation and product requirements definition and documentation.
Thought Leadership & Market Influence:
o Represent Acxiom Identity and Data Products in industry forums, standards bodies, and client engagements to drive portfolio awareness and drive growth.
o Monitor competitive landscape and emerging trends to inform technical product and partnership strategies.
**Qualifications:**
+ 10+ years of experience in **adtech, martech, identity solutions and/or data products** , with a proven track record of driving growth and market leadership.
+ Deep understanding of **programmatic advertising** , **identity resolution** , **data product creation** , **audience definition** and **segmentation** as well as privacy-compliant data **activation** .
+ Strong executive presence and ability to influence at C-suite level across clients, partners and agencies.
+ Experience managing cross-functional teams and complex product portfolios.
+ Familiarity with major agency holding companies and their operational models (Omnicom, IPG preferred).
**Preferred Skills:**
+ Expertise in identity solutions (digital and terrestrial), third-party data products, collaboration solutions.
+ Ability to translate technical concepts into strategic business outcomes.
**Primary Location City/State:**
Homebased - Conway, Arkansas
**Additional Locations (if applicable):**
Conway
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at **************.
**We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.**
Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
About Us (*********************************
Follow Us on Twitter
Find Us on Facebook (*****************************************
Careers Page
LinkedIn (***************************************
Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
Attention Mexico Applicants: Please see our Privacy Policy notice here (***************************************************************************************************************************** .
*Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: *************** ***************** and ************* are fraudulent. Please do not engage with these sites.
$142k-196k yearly est. Easy Apply 30d ago
Analytics Architect
Amdocs 4.9
Alpharetta, GA job
Required Travel :No Travel Managerial - No Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit **************
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
In one sentence
In charge of the architectural roadmap, provides architecture solutions during the software development lifecycle and performs sophisticated software engineering tasks.
What will your job look like?
Job Duties:
* Design and upgrade software systems, lead technical efforts using modern methods and AI tools, drive innovation in telecom through generative AI, manage PoCs, optimize performance across deployment layers, oversee Azure solutions, support pre-sales by crafting proposals, highlight AI's benefits on agility, cost reduction, and customer satisfaction, transform telecom with advanced customer-focused solutions.
All you need is...
Job Requirements:
* Education & Work Experience: Bachelor's, or foreign equivalent, in Computer Science or Information Technology or closely related degree plus five (5) years of progressive, post-bachelor's experience as an Information Technology Professional.
* Skillsets: 1. Oracle Databases; 2. Weblogic Oracle ERP systems; 3. Shell Programming & Scripting; 4. Agile Framework; 5. Agile and Waterfall methodologies; and 6. WebLogic.
* Travel Requirement: None.
Why you will love this job:
* Be challenged by crafting the high-level design and dictates technical standards.
* Success applicants will gain the opportunity to work with the industry most advanced technologies
* We provide opportunities to evolve yourself in the future and be responsible for a suite of products, creating a high-level design that connects several (heterogeneous) sub-systems, which together make up a whole system.
* We provide stellar benefits from health to dental to parental leave and even pet insurance!
The base pay for this position ranges from USD $152,131.00 to $174,950.00/year, individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, and do not include bonus, equity or sales incentives, if applicable.
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
$152.1k-175k yearly 27d ago
SNOW ATT Developer - Software Development Specialist
Amdocs 4.9
Alpharetta, GA job
Required Travel :No Travel Managerial - No
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit **************
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
In one sentence
Responsible for design, development, modification, debug and/or maintenance of software systems developed in Service Now.
What will your job look like?
• You will design and develop responsive, scalable, and high-performance Service Graph Connectors for Service Now.
• You will work closely with customers and stakeholders to understand business requirements, translate them into technical solutions, and deliver intuitive user experiences.
• You will leverage AI-powered development tools such as GitHub Copilot to accelerate coding, improve quality, and streamline workflows.
• You will collaborate with cross-functional teams including service now platform admins and operations, data integrity teams and other teams doing similar work.
• You will actively participate in code reviews, contribute to architectural decisions, and promote best practices in front-end development.
• You will continuously seek opportunities for innovation, automation, and performance optimization in your development tasks.
• You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders.
• You will follow AT&T software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders.
• You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions.
• You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals.
• You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks.
All you need is...
Education & Experience:
• Bachelor's degree in science/IT/Computer Science or equivalent
• 3+ years of hands-on experience in Service Now (Advantage: Experience in service now projects with AT&T)
Technical Skills:
• Knowledge in ServiceNow Platform: Required deep understanding of the ServiceNow platform architecture, CMDB data model and TNI class model including configuration of forms, UI policies, and ACLs.
• Scripting: Strong ability in JavaScript for server-side and client-side scripting, including Business Rules, Client Scripts, and Script Includes.
• Integration: Experience with integrating ServiceNow with other systems using technologies like REST API and understanding the MID Server, scheduled Jobs, IRE , Strong proficiency with Integration Hub ETL capabilities.
Familiarity with GitHub Copilot or other AI-assisted development tools.
• Database knowledge:
Understanding of database development, such as creating and modifying tables and running SQL queries and usage of JDBC.
• Testing (QA):Experience with testing methodologies, including using the Automated Test Framework (ATF) to create and run tests for customizations
Soft skills:
• Excellent communication and problem-solving skills, with a customer-centric mindset.
• Skill in analyzing business processes and identifying opportunities for optimization.
• A meticulous approach to ensure accuracy in development and configuration.
• A commitment to ongoing learning and staying current with the latest releases is critical.
Why you will love this job:
• The chance to serve as a specialist in software and technology.
• You will take an active role in technical mentoring within the team.
• You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth.
• We provide stellar benefits including but not limited to, health, dental, unlimited vacation and parental leave!
#LI-JS1
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
$92k-112k yearly est. 60d+ ago
Service Designers (all US locations)
Harmonic Design 4.7
Atlanta, GA job
While we don't currently have any open roles, we're always in the process of scouting new talent who will bring diversity of skills and experience to our team. Our needs range from entry-level practitioners to service design leads. At Harmonic, our designers share a common passion for tackling business and organizational challenges through service design. We prioritize service designers with experience doing omnichannel service design work and who:
• Get excited by finding new ways to blend human-centered design, systems design, and organizational design• Bring a clear point of view and the heart of a teacher• Demonstrate a desire for variety and an eye for finding patterns across domains• Are as excited to change a company policy as much as a customer touchpoint• Approach their work collaboratively, enthusiastically, and humbly
If this sounds like your own personal narrative, we want to hear from you! Harmonic seeks a diversity of skills, work experience, and life experience to enhance collaboration within our small, nimble, self-managed teams. If you're interested in connecting and possibly working with us on a contract or full-time basis, please send us your info and let's start a dialogue.
Some key requirements:• Must have experience doing omnichannel service design work• Must be able to share work examples inclusive of a broad spectrum of service design tools, artifacts, and methods• Comfortable working across the service design lifecycle, including strategy, research, experiencing mapping, ideation and concept creation, workshop design and facilitation, and service blueprinting• Skilled and excited to both do
and
teach service design in complex organizations• Consulting experience is a plus• Able to work on or close to East Coast time (up to 2 hours offset is workable)
When submitting for consideration, you will be asked to provide a link to your portfolio. Please ensure your submission demonstrates mastery of service design methods and tools, such as: service value proposition definition, journey and experience mapping, service blueprinting, service feature definition, service ecosystem modeling, conceptual design (both frontstage and backstage), roadmap or evolution plans, and the design and execution of service participant research (frontstage and backstage).
$90k-111k yearly est. Auto-Apply 60d+ ago
VP, Customer Engineering
Harmonic 4.7
Remote or Atlanta, GA job
JobID: 260050 Category: JobSchedule: Full time JobShift: : Role Description: The VP Customer Engineering is a critical executive leadership role responsible for ensuring world-class service delivery, seamless customer solution deployment, and highly efficient field operations for Harmonic's global broadband customer base. This leader will drive operational excellence, strategic planning, and continuous improvement across three core functions: Global Customer Support, Lab Integration & Field Trials, and Field Application Engineering.
This position reports directly to the VP of R&D.
Location:
Remote - this position is 100% Remote anywhere in the US (East coast).
What you will be doing:
1. Strategic Leadership & Management
* Define and execute a unified, global strategy for customer support, integration services, and field engineering that aligns with company revenue and customer satisfaction goals
* Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) across all teams, ensuring high standards of quality, responsiveness, and operational efficiency
* Manage operational budgets, optimizing resource allocation, headcount, and vendor/tooling expenditures
* Foster a high-performance, collaborative culture focused on continuous learning, accountability, and the voice of the customer
2. Customer Success & Complex Situation Management
* Serve as the senior executive escalation point for mission-critical, high-visibility customer issues and complex network outages
* Lead cross-functional "tiger teams" (comprising Engineering, Product, and Sales) to rapidly diagnose, communicate, and resolve customer crises, ensuring stakeholder alignment
* Proactively manage customer relationships to ensure sustained high satisfaction (CSAT/NPS), particularly following major incidents or during complex integration projects
* Develop and implement customer risk mitigation and communication strategies to manage expectations and preserve long-term partnerships during challenging operational periods
3. Global Customer Support (Technical & Operations)
* Oversee Tier 1/2/3 Technical Support for Harmonic's broadband access solutions (e.g., cOS Platform, Remote OLTs/PHYs) globally, ensuring rapid and effective resolution of complex customer issues
* Develop and implement strategies for proactive support, root cause analysis (RCA), and continuous service improvement to minimize service interruptions and optimize network performance for MSO/Telco customers
* Manage the 24/7/365 support infrastructure, including tools, processes, and knowledge base, to maximize team efficiency and customer satisfaction
4. Solutions Integration & Engineering Services
* Lead the Lab Integration & Field Trial (LIFT) Team responsible for successful planning, configuration, testing, and deployment of complex broadband solutions within customer network environments
* Collaborate closely with Product Management and R&D to transition new products from development to customer deployment and support readiness
* Establish best practices and standardized methodologies for system integration, reducing deployment time and enhancing solution stability
5. Field Application Engineering
* Direct the Field Application Engineering (FAE) Team responsible for on-site activities, including network audits, system turn-up, advanced troubleshooting, and localized customer engagement
* Act as the primary executive-level technical gatekeeper and escalation authority between customer operations and internal R&D/Core Engineering teams
* Ensure the Field Engineering team accurately vets and validates complex issues before escalating to R&D, providing comprehensive data and root cause analysis (RCA) to drive faster resolution and product fixes
* Collaborate with R&D leadership to prioritize defect resolution, define maintenance releases, and ensure field experience is continuously fed back into the product development lifecycle
* Ensure the team maintains deep, current knowledge of DOCSIS, FTTH/PON, SDN/NFV, and cloud-native architecture as they relate to Harmonic's product line
What you should have:
* 7+ years of experience in technical roles within the telecommunications, cable, or networking industry, with proven experience in senior leadership roles overseeing global technical support, professional services, or field operations
* Extensive, verifiable experience managing complex, high-stakes customer situations and crises with a proven track record of restoring and maintaining high customer satisfaction (CSAT/NPS)
* Proven experience scaling and leading large, geographically dispersed technical organizations
* Exceptional executive-level communication, presentation, and negotiation skills
Preferred:
* Deep understanding of Broadband Access Technologies (DOCSIS 3.1/4.0, CCAP, Remote PHY/MACPHY, PON/Fiber-to-the-Home)
* Bachelor's or Master's degree in Electrical Engineering, Computer Science, or related technical field
* Demonstrated ability to influence product strategy by translating customer support and field feedback into actionable product requirements
Travel: You are required to travel about 30% percent
Pay & Benefits
For this role, the estimated base salary is $250,000. The actual base salary will vary based on various factors, including market, location, and individual qualifications objectively assessed during the interview process. This position may also be eligible for incentive compensation: bonus, equity and benefits. Sales positions are generally offered a competitive on Target Earning (OTE) incentive compensation structure.
Diversity, Equality, and & Inclusion at Harmonic Inc:
At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.
Additional Equal Opportunity statement:
Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of gender, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, genetic information, pregnancy, sexual orientation, gender identity or gender expression, veteran status, or marital status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. Additionally, we will make reasonable accommodation to assist a person with a disability in the application process. If you need an accommodation in order to apply for a position, please contact **************************
For more information, please see links below:
OFCCP Posters Landing Page
Know Your Rights
Pay Transparency
#LI-Remote
#LI-KS1
$250k yearly Auto-Apply 18d ago
CCaaS Sales Engineer
USAN 4.0
USAN job in Norcross, GA
USAN is a leading AWS partner for Customer Experience and CCaaS (Contact Center as a Service) delivery, promoting values rooted in work-life balance, flexibility, and career growth opportunities. USAN has led the hosted/cloud CCaaS space for 30+ years and developed best in class SaaS solutions and services that add value to Amazon Connect . Our SaaS solutions, AWS tool kits, snap-in integration connectors, and Professional Services IP from decades in this space accelerate CX implementations by 35-50%.
Are you a Solutions Architect with a passion for technical building? If so, this position is for you! As a member of our Contact Center Customer Experience Team, you'll be heavily involved in the pre-sales process for a variety of cutting-edge technology projects primarily with Amazon Connect, and related services such as Lex and other AI services. Working closely with USAN's sales team, you will be responsible for demonstrating and creating value for USAN CXaaS portfolio of solutions, building technical credibility in compelling demonstrations, and creating accurate and competitive proposals for CXE transformation projects.
We're looking to add a USAN CXE Solutions Architect to our team to evangelize USAN's portfolio of contact center customer engagement solutions and professional services, and to provide businesses with best-in-class tools to support CX transformations on top of Amazon Connect.
Responsibilities:
As a Solutions Architect, you will work directly with customers to understand their needs, map those needs to solutions, accelerate their projects and recommend best-practice architectures in line with their long-term business outcomes. Including:
Create compelling demos and deliver to customers and prospects, showcasing the power of USAN's SaaS offering across a variety of industry use cases
Demonstrating AWS and USAN products/assets within the Amazon eco-system, highlighting and emphasizing USAN's value
Lead discovery sessions, presentations, and workshops with prospects and customers
Gather requirements for mid and large-scale Contact Center as a Service (CCaaS) transformation projects
Demonstrate the value of USAN as a CXaaS consulting partner
Create and modify Proposals and create responses to RFP's working alongside the USAN customer success team
Educate customers of all sizes on the value proposition across the AWS and USAN suite of services and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
You will own the technical relationship with the customer and operate as their trusted advisor, the best interests of the customer will shape the guidance you provide
Create and capture best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts)
Help maintain and update lead management, pipeline & forecasting in HubSpot
Be liaison between the sales and the technical team to improve efficiency in customer sales responses and product improvements
Provide customer feedback and solutions to product management to continue to advance our portfolio of CXaaS solutions
Required Qualifications:
2- 3 years' experience technical sales of CCaaS solutions/services - preferably within Amazon Connect
2- 3 years in customer facing role, preference for Pre-Sales/Solution Engineering experience. Proven ability to present value proposition of the solution
B.S. in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience
Excellent presentation, customer engagement, and listening skills.
The right person will be highly technical and analytical thinker, possess several years of CCaaS experience
Curious and fast learner
Preferred Skills:
Proven ability to influence others and lead customer engagements
2 - 3 years' experience in customer facing consulting role
Broad knowledge of the CCaaS market including: (NICE InContact, Genesys, Five9's, Avaya, etc.) A keen interest in learning rapidly in the AI space
Team player with passion to succeed and drive the company forward
AWS Certified Solutions Architect - Associate Certification or experience architecting solutions built on AWS
Experience with AWS services related to CXE & analytics including Connect, Contact Lens, Lex, Comprehend, Transcribe, Quick Sight, etc.
Demonstrated ability to adapt to new technologies and learn quickly
Benefits:
Competitive compensation program
Outstanding benefits package (including medical, dental, vision and life)
401(k) plan
Excellent holiday/vacation plans
Employee Referral Bonus Program
Annual performance-based bonus
Ongoing training opportunities
USAN is committed to a diverse and inclusive workplace. USAN is an equal opportunity employer, and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
Company Description:
United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). Founded in 1989, USAN has a 36 year history of providing carrier grade telecom solutions. From USAN's initial service offering of hosted IVR, USAN has continued to develop new private cloud solutions and capabilities. USAN's multi-channel customer engagement platform provides hosted IVR, ACD as SaaS, customer engagement via SMS/Text, Web service offerings, and customer engagement via social media channels such as Facebook and Twitter. Today, the USAN cloud handles more than one billion transactions yearly for some of the world's largest companies. Our fifth-generation, carrier-grade network and platform architecture delivers reliable traffic capacity and availability-greater than 99.999% in each year of operation.
For more information, please visit us at ************
$82k-114k yearly est. 54d ago
Senior Product Manager
Acxiom 4.7
Atlanta, GA job
Senior Product Manager - Data Sharing As a successful Senior Product Manager for Dara Sharing you will develop and deliver the product strategy for our data sharing and exchange across cloud platforms. You will work with stakeholders in IT, Security, and Engineering to design and validate sharing platforms and governance. You will gather business requirements, plan budgets, and align stakeholders against strategic initiatives. You will drive operational improvements across data providers. You will communicate roadmaps and status to stakeholders. You will guide and mentor other product managers, engineers, and architects on how to deliver products and services.
Responsibilities:
+ Develop and contribute to data sharing product strategy
+ Work with stakeholders and consumers to design and validate product features
+ Communicate product roadmap and status
+ Lead Agile ceremonies and set priorities for engineering teams
+ Understand and help evolve product design, architecture, technology, and features
+ Possess a sound understanding of Acxiom functional and business objectives
+ Ensure that all capabilities delivered align with original business objectives
+ Collaborate with other product managers, engineers and architects
+ Closely partner with information security to ensure security compliance
Requirements:
+ 6+ years product management experience
+ 3+ years engineering experience
+ 2+ years AWS, GCP, or Azure experience
+ 2+ years Agile experience
+ Experience working with Snowflake Data sharing, Databricks Delta sharing, or similar
+ Experience with data sharing on cloud platforms
+ Production Service Ownership
+ Experience working with regulated data
+ Bachelor's degree in Computer Science or similar field
What will set you apart:
+ Current AWS Solutions Architect Professional, Developer, Security certifications
+ Expertise with Cloud roles, controls, governance, and object storage
+ Strong agile perspective and experience around story creation, estimation, prioritization, grooming, testing, and accepting
+ Experience working with large teams / managing large product platforms across teams
+ Delivering data-intensive products
+ Experience designing and delivering IaaS, PaaS, or SaaS products
+ Experience building products within Automation and DevOps cultures
+ Experience with multiple Cloud providers (AWS, GCP, Azure)
+ Experience with distributed data stores (Hadoop, Kafka, Elasticsearch)
+ Foundational understanding of ITIL and associated processes
+ Experience designing, developing, testing complex software solutions to support distributed, scalable and highly available applications
**Primary Location City/State:**
Homebased - Conway, Arkansas
**Additional Locations (if applicable):**
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at **************.
**We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.**
Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
About Us (*********************************
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Careers Page
LinkedIn (***************************************
Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
Attention Mexico Applicants: Please see our Privacy Policy notice here (***************************************************************************************************************************** .
*Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: *************** ***************** and ************* are fraudulent. Please do not engage with these sites.
$95k-121k yearly est. Easy Apply 60d+ ago
Scrum Master - Alpharetta, GA
Amdocs 4.9
Alpharetta, GA job
Required Travel :No Travel Managerial - No
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit **************
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
In one sentence
The Scrum Master (SM) has the responsibility to serve as a key member of the IT Scrum team(s) for Agile trains / projects.
What will your job look like?
• You will need to be a self-starter, self-aware, organized, passionate and committed to leading the transformation working directly with developers, analysts, testers, product owners, business users and other technology areas to ensure rapid product delivery.
• Provide leadership and guidance to squads.
• Assess vulnerabilities and recommend remediation/mitigation disposition and estimate effort and dependencies for current backlog.
• Assess and lead the team's organization and coach to higher levels of maturity, including team dynamics, at a pace hat is sustainable & comfortable.
• Facilitate and schedule all Scrum ceremonies and follows up on action items.
• Monitor team backlog daily and ensure it accurately reflects the current state, including burn-down chart and status, at the release and sprint levels.
• Facilitate impediment resolution in a timely, cost effective manner; stay attuned to team needs and remove impediments before they form.
• Support and partner with the Product Owner and Scrum team(s) in the definition, refinement, and grooming of user stories as well as release planning.
• Assist with internal and external communication to improving visibility of information.
• Provide support to the team using a servant leadership style whenever possible, and lead by example.
• Lead the execution of the Product Release Schedule.
• Define & maintain Sprint velocity & capacity, track the sprint health and establish a stable velocity.
• Uses retrospective techniques to coach the team on continuous improvements and self-accountability.
• Participate in the Agile Community whenever possible to keep abreast with Agile Scrum standard methodologies and new trends.
• Assist in the transformation of combining remote locations into cohesive teams, when necessary.
• Contribute in development and testing activities as needed.
All you need is...
• At least 3 years experience in development with Telco companies
• At least 2 years of experience in large and complex systems with multiple partners
• Proven experience as technical scrum master in Telco companies
• Proven CI/CD automation experience, and Infrastructure oriented
• Problem solving and analytical skills
• Experience working in Agile / SAFe mode of operation
• Advantage: Agile / SAFe certification
Why you will love this job:
• Lead and mentor a development team
• Be challenged with leading technical aspects of the project
• Join an organization, with ever growing opportunities fo growth
• Opportunity to work with the industry most advanced technologies
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as unlimited vacation, sick time, and parental leave!
#LI-JS1
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
$88k-105k yearly est. 60d+ ago
Sr Designer - Mobile App
Amdocs 4.9
Atlanta, GA job
Required Travel :No Travel
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit **************
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
***Work Authorization Requirement***
***Applicants must be legally authorized to work in the United States for any employer. We are unable to sponsor or take over sponsorship of an employment visa at this time or in the future for this position.***
***Work Location Requirement***
***Position requires employee to work out of customer office in Atlanta, GA 5 days a week***
In one sentence
A professional who will leverage their expertise in user-centered design methodologies to deliver exceptional, intuitive solutions and collaborate closely with cross-functional teams.
As an Experience Designer, you will leverage your expertise in user-centered design methodologies to deliver exceptional, intuitive solutions and collaborate closely with cross-functional teams.
What will your job look like?
• Apply deep knowledge of user-centered design principles to solve complex design challenges.
• Partner with cross-functional teams to define and execute design strategies aligned with client and business goals.
• Contribute to design processes, including ideation, iterative design, and prototyping.
• Provide guidance with design and usability best practices to ensure high-quality deliverables.
User-Centered Research & Design:
• Conduct user research to uncover insights and opportunities.
• Create personas, user journey maps, wireframes, and prototypes that resonate with end-users.
• Translate research findings and submitted feedback into actionable design recommendations and solutions.
Collaboration & Communication:
• Work closely with product managers, developers, other designers, and clients.
• Present your design concepts and articulate decisions to stakeholders at all levels.
• Facilitate collaborative design sessions, ideation sessions, and desk checks.
Design Systems & Standards:
• Maintain scalable design systems, style guides, and pattern libraries.
• Ensure design consistency across products and platforms.
Prototyping & User Testing:
• Develop interactive prototypes using Figma.
• Conduct usability testing, iterating based on feedback to refine experiences.
All you need is...
• Bachelor's Degree.
• 4+ years in UX/UI or product design, with a strong portfolio showcasing design expertise.
• Proven success in creating user-friendly, scalable digital experiences.
• Experience with Mobile application projects.
• Proficiency in user research, journey mapping, wireframing, prototyping, and usability testing.
• Experience with product design for back-end software is a plus.
• Expertise in Figma; familiarity with front-end development principles is a plus.
• Comfortable working in agile and iterative development environments.
• Strong communication and storytelling abilities to influence stakeholders.
• Effective at managing expectations and balancing multiple priorities.
Why you will love this job:
• Work as a key player guiding the design of new mobile apps for our customer.
• Engage with the customer and third-party vendors on a broad level to ensure a successful delivery of the new mobile apps.
• Ability to grow and gain many opportunities for professional development
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
We are seeking a highly skilled and experienced Senior Workfront Developer (Adobe Practice) to join our dynamic professional services team. The ideal candidate will be responsible for designing, implementing, and maintaining Adobe Workfront solutions to streamline project management processes across the organization. You will work closely with stakeholders to understand business needs, design system integrations, and ensure the platform meets evolving project management requirements for clients.
**DUTIES AND RESPONSIBILITIES**
**Implementation and Configuration:**
+ Configure Adobe Workfront based on best practices and business requirements, utilizing features like scenarios, modules, and routes.
+ Oversee the implementation of new features, enhancements, and system updates.
+ Ensure the scalability, performance, and security of the Workfront platform.
+ Collaborate with cross-functional teams to ensure seamless integration with other enterprise systems using connectors and APIs.
+ Stay updated with the latest Adobe Workfront releases and features to recommend improvements.
**Stakeholder Engagement:**
+ Work closely with business leaders, project managers, and other stakeholders to gather requirements and translate them into technical solutions.
+ Provide expert guidance and training to users to maximize the platform's effectiveness.
+ Conduct regular reviews and assessments to ensure the platform meets the organization's needs.
**Documentation and Reporting:**
+ Create and maintain detailed documentation of system configurations, processes, and procedures, including documentation of scenarios, modules, and routes in Workfront Fusion.
+ Develop and deliver reports and dashboards to provide insights into project performance and resource utilization.
+ Ensure compliance with internal policies and industry regulations.
**Technical focus areas:**
+ **Scenarios:** Configure Workfront and Workfront Fusion to automate tasks and processes by defining a series of actions and their triggers.
+ **Modules:** Building blocks in scenarios that perform specific actions, such as creating tasks, updating records, or sending notifications.
+ **Routes:** Paths that data follows within a scenario, determining how information flows from one module to another.
+ **Connectors:** Pre-built integrations that enable Workfront to communicate with other systems and applications, facilitating seamless data exchange.
+ **APIs (Application Programming Interfaces):** Tools that allow different software systems to communicate and share data, enabling integration and automation.
**Qualifications**
+ Bachelor's degree in Computer Science, Information Technology, or related field and/or equivalent work experience.
+ Minimum of 2-3 years of experience working with Adobe Workfront, including system configuration and implementation.
+ Adobe Workfront certification (Professional Developer Core and/or Fusion)
+ Proven experience in implementing project management solutions.
+ In-depth knowledge of Adobe Workfront architecture, features, and functionalities.
+ Experience with system integrations using Workfront Fusion, connectors, and APIs.
+ Proficiency in database management and scripting languages is a plus.
+ Strong analytical and problem-solving skills.
+ Excellent communication and interpersonal skills.
+ Ability to work independently and as part of a team.
+ Strong organizational and time management skills.
**Preferred Qualifications**
+ Experience in a similar role within a large organization.
+ Familiarity with Agile project management methodologies.
+ Knowledge of other Adobe products and services (e.g., Adobe Content Supply Chain)
**Primary Location City/State:**
Homebased - Conway, Arkansas
**Additional Locations (if applicable):**
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at **************.
**We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.**
Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
About Us (*********************************
Follow Us on Twitter
Find Us on Facebook (*****************************************
Careers Page
LinkedIn (***************************************
Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
Attention Mexico Applicants: Please see our Privacy Policy notice here (***************************************************************************************************************************** .
*Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: *************** ***************** and ************* are fraudulent. Please do not engage with these sites.
$80k-105k yearly est. Easy Apply 60d+ ago
Industry Strategist
Acxiom 4.7
Atlanta, GA job
Acxiom is looking for an Industry Strategist to join our Product Consulting Group. You will utilize your in-depth product knowledge to support data & identity sales efforts, including pricing, product presentations, solution recommendations, and proposal creation tailored to address client / prospect needs.
**Key Responsibilities:**
_Client / Prospect Engagement and Product Consulting:_
· Collaborate with cross-functional teams to determine client / prospect solutions
· Provide consultation and expertise to internal and external stakeholders, contributing to the positioning of our products and services as superior solutions
_Strategic Alignment:_
· Understand the broader Acxiom and agency strategies and how individual contributions align with organizational goals
· Proactively identify opportunities for improvement and innovation within sales support management
· Collaborate with product management on the development of new products and services based on feedback from clients / prospects
_Continuous Education:_
· Deepen understanding of Acxiom's products, agency offerings, direct marketing strategies, and industry dynamics
· Stay abreast of evolving trends in direct marketing, including key concepts, promotional channels, challenges, and solutions
· Enhance knowledge of the industry landscape, including trends, vertical nuances, and competitive intelligence
· Understand the differences in usage when working with regulated industry clients / prospects
**Qualifications:**
· 5+ years of managing or processing first and third-party data, preferably InfoBase
· Knowledge and understanding of the role identity plays in the marketing ecosystem
· Knowledge of the offline and digital marketing landscape and the role identity plays within and across platforms
· Experience in data and identity sales support, with a proven track record of success
· Understanding of direct marketing principles, digital media applications, and industry trends
· Excellent communication and presentation abilities
· Strategic mindset, with the ability to align individual efforts with broader organizational goals
· Detail-oriented approach, with a focus on delivering high-quality solutions to complex challenges
· Ability to travel up to 25%
\#GD17
**Primary Location City/State:**
Homebased - Conway, Arkansas
**Additional Locations (if applicable):**
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at **************.
**We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.**
Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
About Us (*********************************
Follow Us on Twitter
Find Us on Facebook (*****************************************
Careers Page
LinkedIn (***************************************
Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
Attention Mexico Applicants: Please see our Privacy Policy notice here (***************************************************************************************************************************** .
*Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: *************** ***************** and ************* are fraudulent. Please do not engage with these sites.
$57k-90k yearly est. Easy Apply 46d ago
Sr. Solutions Architect
Harmonic 4.7
Remote or Atlanta, GA job
Role Description We are looking for a Sr. Solutions Architect. You will be responsible for managing technical engagements with a Tier 1 MSO and Telco, exploring the use of Harmonic's Cloud Native vCMTS & PON platform. You will report to Sr. Director of Strategic Broadband Accounts. LocationRemote - this position is 100% remote based in the US What you will be doing:
Position and sell Harmonic's broadband products, solutions and services
Work with the customer to develop and document end-to-end network solutions aligned with their business requirements and industry best practices.
Understand customer requirements and collaborate with the product and engineering team to address issues and deliver feature requirements.
Work with customers to integrate Harmonic's Cloud Native solution in their existing network and support them to migrate to a next generation DAA network.
Collaborate with and provide customers and prospects technical, experience-based leadership to design and architect solutions to meet their needs
Deliver technical sales-oriented presentations to technical staff at customers and prospects
Work with Harmonic partners to train and understand technical key advantages of Harmonic's Cloud Native solution
Position Harmonic as the industry thought leader.
Work closely with Sales, and Product leaders to ensure that coverage and activity matches the business need.
Assist with technical responses for RFx's.
Use of Harmonic's standardized applications (e.g. SalesForce, JIRA, Confluence) to optimize the execution of the position deliverables.
What you should have:
BS /BA. A minimum of 10 years of work-related skill, knowledge, or experience is required within the market sectors and accounts targeted.
Experience in the Cable MSO industry
Understanding and experience with data networking infrastructures, converged interconnect networks, and the associated technologies: DOCSIS, Routing/Switching, L2/L3, TCP/IP, LAN/WAN, Routing Protocols (BGP/ISIS/OSPF, etc.), MPLS, LDP, VPN, Multicast, cloud technologies, DHCP, Network Troubleshooting
Deep knowledge of common toolsets for configuration, management, and monitoring of OLT's including but not limited to CLI, SNMP, NETCONF, RESTCONF, Telemetry, Kafka
In depth knowledge of CIN networking and DOCSIS standard.
Experience with Linux, k8s, docker
Strong customer facing and relationship management skills with appropriate negotiation and influencing skills.
Ability to develop creative technical sales positioning and solution selling methods to suit demanding sales situations.
Use of Harmonic's standardized applications (e.g. SalesForce) to optimize the execution of the position deliverables.
Ability to build relationships with all functions and areas of the company both within region and globally as well as a track record of respected and trusted relationships with customers in the industry.
Experience in AI and AI applications.
Excellent technical writing and speaking skills.
TravelYou are required to travel about 50 - 75% Diversity, Equality, and Inclusion at Harmonic IncAt Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders. Additional Equal Opportunity statement Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of gender, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, genetic information, pregnancy, sexual orientation, gender identity or gender expression, veteran status, or marital status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. Additionally, we will make reasonable accommodation to assist a person with a disability in the application process. If you need an accommodation in order to apply for a position, please contact ************************** For more information, please see links below:OFCCP Posters Landing PageKnow Your RightsPay Transparency #LI-Remote#LI-KS1
$107k-139k yearly est. Auto-Apply 8d ago
Senior Director Partnerships
Acxiom 4.7
Atlanta, GA job
Reporting to the VP, Strategic Partnerships, this role sits at the intersection of technology, strategy, and revenue generation. The Senior Director will play a pivotal role in architecting the roadmap for MarTech alliances, leveraging industry insights and market trends to cultivate productive, innovative, and mutually beneficial relationships with key partners. This position calls for an entrepreneurial approach to market expansion, an eye for scalable partnership models, and an ability to translate strategic vision into actionable business plans.
The goal of the Senior Director, MarTechStrategic Partnerships and Business Development role is to establish and grow Acxiom's business for the MarTech (Marketing Cloud and MarTech) partnerships MarTech.
This will be a growth role with a primary focus on growing a business for Acxiom in the MarTechMarTech partner ecosystem. The objective will be to identify and create Acxiom opportunities with MarTechstrategic MarTech partners. The role will be accountable for implementing and growing Acxiom's partner strategy with MarTechkey Partners: creating the business plan, defining cross-functional initiatives to deliver on the plan, and meeting targets for the partnerships including revenue, pipeline creation, partnership tiers, partnership health and strategic objectives.
It will be a role with significant cross-functional leadership requirements including Acxiom teams (sales, product, engineering, delivery), and partner teams (field sales and partnership orgs)..
It is an individual contributor role but does have the ability to grow a team of reports with the growth of the business.
**Business Development:**
+ Implement and grow Acxiom's vision and value proposition in the MarTechMarTech ecosystem
+ Drive creation of Acxiom client-facing sales materials for partnership offerings including sales decks and partner marketing materials
+ Build pipeline of opportunities, and lead new business opportunities, through the sales process -- working collaboratively with Acxiom Sales, Sales Enablement, and partner Sales teams
+ Monitor and manage performance metrics/measurement across the partnership portfolio
**Partner Management:**
+ Set and execute strategy for Acxiom's "sell to" and "market to" the partner's sales and alliance organization to build and maintain Acxiom's brand with the partner. Set plan, execute on relationship development approach
+ Drive account alignment strategy with partner for targeting of high potential accounts (existing, new) between the two organizations
+ Lead the plan for engaging in the partner's alliance programs: market development funds, certifications, co-marketing, partner joint solutions, etc.
**Financial & Contract Management:**
+ Maintain pipeline in Salesforce along with support of Sales Operations
+ Ensure handling of contracting and related paperwork including NDAs, MSAs, SOWs, etc with the support of Sales Operations
**Client Management - Sales & Account Management:**
+ Align with client sales teams to pursue opportunities for upsell and growth of MarTech services within existing accounts
+ Align with new logo sales executives to pursue MarTech opportunities within net-new accounts
+ Align with other IPG agency client, strategy, or other leadership for cross-agency sales pursuits and joint offering development
+ Escalation point for any sales engagement issues related to the partnerships
**What you will need:**
+ 7+ years of experience in marketing tech, data, digital, or marketing services industries
+ 7+ years of experience in customer/partnership management
+ Bachelor's degree or master's degree in a related field from an accredited college/university
+ Demonstrated success in building and nurturing win-win alliance relationships
+ High level technical knowledge related to MarTech and MarTech solutions
+ Ability to create new and creative partnership solutions and joint value propositions
+ Strong networking and influence management skills that translate into building commitment and driving actions across organizational boundaries
+ Ability to present to senior level executives as well as run and facilitate strategic working sessions
+ Highly credible communicator with excellent organization and project management skills and track record of delivering results
**What will help you stand out:**
+ Network of relationships and domain expertise in MarTech technologies, such as Treasure Data, ActionIQ, SAS Inc, Adobe, Salesforce, etc.
+ Domain expertise in identity resolution, consumer privacy and the ethical use of data
+ Existing understanding of competitive MarTech and MarTech landscape
**Primary Location City/State:**
Homebased - Conway, Arkansas
**Additional Locations (if applicable):**
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at **************.
**We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.**
Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
About Us (*********************************
Follow Us on Twitter
Find Us on Facebook (*****************************************
Careers Page
LinkedIn (***************************************
Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
Attention Mexico Applicants: Please see our Privacy Policy notice here (***************************************************************************************************************************** .
*Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: *************** ***************** and ************* are fraudulent. Please do not engage with these sites.
$129k-174k yearly est. Easy Apply 60d+ ago
Enterprise Architect (Adobe Practice)
Acxiom 4.7
Atlanta, GA job
This primary role will involve seamlessly integrating these technologies to meet customer needs while leveraging Acxiom products. Your adeptness will lie in identifying the business challenges faced by prospects/clients, translating them into comprehensive business requirements that align data with user journeys. Through orchestrating workshops and meetings, you will expertly manage customer expectations and project scope. Your pivotal collaboration with stakeholders will be the driving force behind propelling projects forward successfully.
Job Description
**Responsibilities**
+ Working knowledge of the Adobe Marketing Cloud especially Real Time Customer Data Platform (CDP).
+ Excel in the art of seamlessly amalgamating these diverse technologies to fulfill precise customer requisites, all while harnessing the capabilities of Acxiom products.
+ Demonstrate exceptional proficiency in recognizing the distinct business hurdles that prospects and clients encounter. Your skillset will involve translating these challenges into comprehensive business requisites that intricately align data with user journeys.
+ Through orchestrating and facilitating workshops and meetings, adeptly oversee and govern customer expectations and project scope, ensuring alignment and clarity throughout.
+ Your instrumental collaboration with stakeholders will serve as the propulsive energy propelling projects towards successful fruition.
+ Proactively anticipate potential obstacles and skillfully advocate solutions that enable integration with customer data platforms, thereby addressing end-to-end customer use cases effectively.
+ Architect and showcase proof of concepts, effectively portraying the envisioned solutions or elucidating concepts as required.
+ Oversee the advancement of implementations, providing guidance to the team and adeptly addressing challenges that arise, all in pursuit of delivering on the promised vision.
+ Define and uphold solution standards, estimations, processes, policies, and procedures, ensuring consistency and excellence across the board.
+ Possess a comprehensive understanding of software development lifecycles, enabling you to design and implement change management strategies appropriate for the solutions you devise.
+ Utilize your proficient SQL knowledge to conduct thorough data readiness assessments on behalf of clients, ensuring seamless integration and functionality.
+ Craft and lead workshops while facilitating meetings that guide clients through the crystallization of their vision, strategic goals, ROI models, and collaborative architectural sessions.
+ Undertake the responsibility of training end users on the adeptly crafted solutions, ensuring their optimal utilization and understanding.
+ Exemplify and promote Acxiom's CDP services in collaboration with partners, demonstrating thought leadership when apt and actively participating in partner conferences to foster growth and awareness.
**What you will need:**
+ Generally necessitates at least a decade of pertinent experience in architecture, accompanied by a Bachelor's degree in computer science; Master's degree, or an equivalent combination of work experience.
+ Desirable to possess a background in notable consulting firms of substantial size, such as Sapient, Accenture, Deloitte, and others.
+ Client experience with Adobe RTCDP and Customer Journey Orchestration
+ Certifications with any of the Adobe marketing platform RTCDP, Customer Journey Analytics, Workfront
**What will set the candidate apart:**
+ Possess an advanced mastery of MarTech/AdTech products and solutions, coupled with the skill to seamlessly apply this expertise to both industry-wide challenges and specific client business dilemmas. Showcase exceptional networking capabilities, fostering connections with stakeholders throughout the enterprise. Build upon a foundation of prior experience in sales support and leadership in solutions architecture.
+ Demonstrate a proficient understanding of Adobe Marketing Cloud.\#GD17
**Primary Location City/State:**
Homebased - Conway, Arkansas
**Additional Locations (if applicable):**
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at **************.
**We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.**
Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
About Us (*********************************
Follow Us on Twitter
Find Us on Facebook (*****************************************
Careers Page
LinkedIn (***************************************
Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://****************************************************************************************** .
Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** .
Attention Mexico Applicants: Please see our Privacy Policy notice here (***************************************************************************************************************************** .
*Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: *************** ***************** and ************* are fraudulent. Please do not engage with these sites.
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