Surest (formerly Bind) Product/UX Designer - Telecommute
Unitedhealth Group
User Experience Designer Job, Remote or Minneapolis, MN
Surest™, a UnitedHealthcare Company, (formerly Bind) provides a new approach to health benefits designed to make it easier and more affordable for people to access health care services. Our innovative company is part tech start-up, part ground-breaking service delivery-changing the way benefits serve customers and consumers to deliver meaningful results and better outcomes (and we have just begun). We understand our members and employers alike desire a user-friendly, intuitive experience that puts people in control when it comes to the choices they make and the costs they pay for medical care. At Surest, we pride ourselves in our ability to make a difference, and with the backing of our parent company, UnitedHealthcare, we can operate in the best of both worlds-the culture and pace of an innovative start-up with big company support and stability. Come join the Surest team and help us design and deliver a cutting-edge health benefit that changes the face of health care.
Product Designers at Surest (formerly Bind) are integral to how we build products: defining core strategies that deliver value to members and creating easy-to-use experiences with polished craft and execution. We're obsessive about our users, putting their needs at the forefront by focusing on rapid, incremental delivery of valuable experiences. At Surest, Product Designers take on highly technical and complex problems in health care. We are passionate about creating personalized experiences that improve the health of our members and make them feel safe and secure with their benefit. From discovery to handoff, individuals are completely engaged across the full stack of the design process. Join us and do some of the most meaningful work of your career.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Work cross functionally to garner support and gather input
Identify opportunities and advocate for user needs with leadership and stakeholders
Champion design strategies that measurably improve membership growth and improve satisfaction
See through the full stack of the design cycle, from concept to completion
Collaborate closely with Product Managers, Researchers, Engineers, and other Product Designers
Facilitate a smooth handoff process with an eye toward iterative improvement and provide annotations to convey design solutions
Collectively build onto and maintain our design system, Vitruvian
Help shape org and process decisions, providing regular guidance to design Leadership
Day-to-day
Deliver key UX design deliverables based on project needs, such as journey maps, wireframes, prototypes and concept models
Participate in research studies, including onsite observations, interviews, and usability testing
Quickly respond to research insights using a hybrid UX and behavioral design approach
Collaborate with developers and other designers and when handing off high-fidelity concepts, documenting your vision along the way
Your first year
Improve the experience for member-facing experiences, including search, claims and integrated scheduling
Level up your design approach using data and AI to inform strategy
Evolve our design system, Vitruvian
Partner with design leadership to build a strong UX presence
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Bachelor's degree in Design, Human-Computer Interaction, or related degree
3+ years of experience in product/UX design in a highly regulated industry (banking, insurance or healthcare)
Portfolio demonstrating end-to-end understanding of complex/ambiguous problems and conveying technical design requirements for development teams
Experience designing mobile apps
Experience working inside of a Product team in a fast-paced, Agile environment
Proficiency using Figma or Sketch and maintaining design systems
Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
Preferred Qualifications:
Experience in health care
Experience building with HTML, CSS, React
Knowledge of behavioral design
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Surest™, A UnitedHealthcare Company, (formerly Bind) provides a new approach to health benefits designed to make it easier and more affordable for people to access health care services. Our innovative company is part tech start-up, part ground-breaking service delivery--changing the way benefits serve customers and consumers to deliver meaningful results and better outcomes (and we have just begun). We understand our members and employers alike desire a user-friendly, intuitive experience that puts people in control when it comes to the choices they make and the costs they pay for medical care, and we are seeking team members to continue to advance our vision. At Surest, we pride ourselves in our ability to make a difference, and with the backing of our parent company, UnitedHealthcare, we can operate in the best of both worlds-the culture and pace of an innovative start-up with big company support and stability. Come join the Surest team (we just changed our name from Bind to Surest) and help us design and deliver a cutting-edge health benefit that changes the face of healthcare.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Colorado, Connecticut or Nevada Residents Only:
The salary/hourly range for Colorado residents is $82,100 to $146,900. The salary/hourly range for Connecticut/Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$54k-62k yearly est.
1d ago