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Become An User Experience Manager

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Working As An User Experience Manager

  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Interacting With Computers
  • Organizing, Planning, and Prioritizing Work
  • Making Decisions and Solving Problems
  • Mostly Sitting

  • Stressful

  • $146,910

    Average Salary

What Does An User Experience Manager Do At Accenture

* Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors.
* Closely follows the strategic direction set by senior management when establishing near term goals.
* Interacts with senior management at a client and/or within Accenture on matters where they may need to gain acceptance on an alternate approach.
* Has some latitude in decision-making.
* Acts independently to determine methods and procedures on new assignments.
* Decisions have a major day to day impact on area of responsibility.
* Manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

What Does An User Experience Manager Do At Northrop Grumman

* Providing leadership and guidance to user experience practitioners with a variety of backgrounds and technical levels
* Working with operations to ensure appropriate staffing to meet business needs
* Support bid and proposal inputs for future work
* Independent technical reviews of major programs and R&D projects as well as organizational budget management
* Establish and maintain the discipline specific processes and tools for NGMS programs
* Facilitate and promote Affordability, Knowledge Management, Engineering Utilization, and other process improvement initiatives including the implementation and monitoring of metrics covering engineering efficiency and quality, as well as sharing of lessons learned and best practices throughout the organization.
* Demonstrate success in applying leadership characteristics to achieve sustainable top performance

What Does An User Experience Manager Do At Lowe's

* Deliver Against UX Talent Strategy
* Define, update and maintain job role responsibility.
* Define goals, success metrics and development plans.
* Develop resource plan and staffing models, influence department talent selection process and own team staffing decisions.
* Process Development
* Partner with internal Digital business and IT to identify how work moves from concept / idea through the Digital Experience
* Design team, and ultimately to delivery.
* Identify, build and maintain the most efficient and effective internal process for how Architectural work gets done.
* Drive Strategy
* Work to influence the Digital Experience
* Design strategy at a macro-level while delivering on executing the strategy at a micro-level.
* Ensure each and every project delivers not only on our holistic design and experience strategy, but our purpose as a company.
* Influence Projects / Work
* Review, critique and influence the direction of the deliverables and direction of various projects across multiple platforms / suite of products.
* Work cross-functionally with other managers and leads to ensure the quality and consistency of the work.
* Key Decision Points
* Hire of Staff – both direct and indirect reports.
* Ensure staffing accuracy, including head-count, contractor/FTE mix and talent pools.
* Own the internal Architectural Design process from concept to delivery.
* Ensure a high-quality usability research and testing methodology to align with our evolving suite of digital products

What Does An User Experience Manager Do At Cisco

* Ensures use case and validation expertise drives the execution
* Deliver better business outcomes through improving the experience that customers have with Customer Care products and services.
* Specifically, will provide measurable improvements in adoption, growth, revenue, retention, and margins
* Lead the experience strategy for the business unit by partnering with product owners, architects and development managers to deliver product strategies/solutions
* Execute within our Agile/Continuous cloud delivery model.
* Manage and prioritize design backlog for multiple services that build a solution
* Build a team of superheroes that have complementary but different skills that can step forward and lead when the time is right.
* Create confidence, camaraderie, and career growth for the UX team.
* Mentor and provide guidance to members of the design team
* Be a good partner
* Have a vision and ensure purpose
* Evangelize good design practices, principles, and patterns
* Contribute to a Cisco wide design practice
* Be intentional, purposeful, bold, and humble
* T

What Does An User Experience Manager Do At Compass Group, North America

* Greets/meets patients as admitted and during stay—contacts approximately 100 patients daily
* Educates patients on services provided by Environmental Services; probes for concerns, needs, and impressions of service
* Identify through interviews, discussions or observations opportunities to improve inpatient experience
* Work collaboratively with housekeepers and supervisors to enhance inpatient experience—resolving patient concerns, addressing special requests, providing creative “touches”
* Dispatch concerns regarding other department services to appropriate personnel
* Follow-up on every concern to ensure that resolution occurs and that patient perceives this resolution
* Relate in a positive, can-do spirit to housekeepers, nursing and department personnel and visitors
* Implement and administer the “Fresh as a Daisy” program.
* Obtain materials, arrange distribution
* Plan, design and execute hospitality training programs for hourly and supervision staff.
* Work collaboratively with Department Director of Training and our Corporate Director of Training.
* Design group programs at least bi-monthly.
* Additionally, design and administer one-on-one hospitality-focused training for hourly employees—both day aides and techs and evening turndown personnel
* Serve as department patient advocate.
* Inform management when conditions or practices are unsatisfactory
* Maintain positive attitude—exude “can-do” image
* Perform assignments as directed

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How To Become An User Experience Manager

A bachelor’s degree is required for most advertising, promotions, and marketing management positions. These managers typically have work experience in advertising, marketing, promotions, or sales.

Education

A bachelor’s degree is required for most advertising, promotions, and marketing management positions. For advertising management positions, some employers prefer a bachelor’s degree in advertising or journalism. A relevant course of study might include classes in marketing, consumer behavior, market research, sales, communication methods and technology, visual arts, art history, and photography.

Most marketing managers need a bachelor’s degree. Courses in business law, management, economics, finance, computer science, mathematics, and statistics are advantageous. For example, courses in computer science are helpful in developing an approach to maximize online traffic, by utilizing online search results, because maximizing such traffic is critical for digital advertisements and promotions. In addition, completing an internship while in school can be useful.

Work Experience in a Related Occupation

Advertising, promotional, and marketing managers typically have work experience in advertising, marketing, promotions, or sales. For example, many managers are former sales representatives; buyers or purchasing agents; or public relations specialists.

Important Qualities

Analytical skills. Advertising, promotions, and marketing managers must be able to analyze industry trends to determine the most promising strategies for their organization. 

Communication skills. Managers must be able to communicate effectively with a broad-based team made up of other managers or staff members during the advertising, promotions, and marketing process. They must also be able to communicate persuasively with the public.

Creativity. Advertising, promotions, and marketing managers must be able to generate new and imaginative ideas.

Decisionmaking skills. Managers often must choose between competing advertising and marketing strategies put forward by staff.

Interpersonal skills. These managers must deal with a range of people in different roles, both inside and outside the organization.

Organizational skills. Advertising, promotions, and marketing managers must manage their time and budget efficiently while directing and motivating staff members.

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User Experience Manager jobs

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User Experience Manager Demographics

Gender

  • Male

    57.8%
  • Female

    39.3%
  • Unknown

    2.9%

Ethnicity

  • White

    77.6%
  • Asian

    10.6%
  • Hispanic or Latino

    8.6%
  • Unknown

    2.3%
  • Black or African American

    0.9%
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Languages Spoken

  • Spanish

    39.0%
  • German

    9.8%
  • Chinese

    7.3%
  • Mandarin

    7.3%
  • French

    7.3%
  • Portuguese

    4.9%
  • Korean

    4.9%
  • Italian

    4.9%
  • Swedish

    2.4%
  • Swahili

    2.4%
  • Japanese

    2.4%
  • Urdu

    2.4%
  • Carrier

    2.4%
  • Russian

    2.4%
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User Experience Manager

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User Experience Manager Education

User Experience Manager

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Real User Experience Manager Salaries

Job Title Company Location Start Date Salary
Head of Mobile User Experience Thomson Reuters Holdings Inc. San Francisco, CA May 07, 2015 $185,000
Head of Mobile User Experience Thomson Reuters Holdings, Inc. San Francisco, CA Oct 01, 2014 $184,950
Manager, User Interface Engineering 2 Paypal, Inc. San Jose, CA Nov 12, 2012 $170,000
Manager, User Experience (GBH) EBAY Inc. San Jose, CA Oct 16, 2015 $165,000
Head of UX Oh My Green, Inc. Palo Alto, CA Sep 14, 2016 $160,000
Manager, User Experience Mobileiron, Inc. Mountain View, CA Aug 09, 2016 $160,000 -
$180,000
User Experience Manager Barnes & Noble College Booksellers, LLC Mountain View, CA Jun 08, 2015 $156,000
Manager UX Vertafore, Inc. Bothell, WA Aug 31, 2013 $145,000
User Experience Manager Cisco Systems, Inc. Milpitas, CA Aug 15, 2011 $144,560 -
$181,200
Mgr, Infotech-User EXP. (Online Sales and Mobility) Horizon Healthcare Services, Inc. Newark, NJ Jul 11, 2016 $143,221
Manager, User Experience Program Accela, Inc. San Ramon, CA Nov 04, 2013 $140,000
Manager, User Experience Program Accela, Inc. San Ramon, CA Dec 18, 2014 $140,000
UX Manager Brightedge Technologies, Inc. San Mateo, CA Oct 01, 2015 $138,445 -
$186,550
User Experience Desinger III Amazon Corporate LLC Seattle, WA Jun 11, 2015 $137,000
Experience Manager-UX Thales Avionics, Inc. Irvine, CA Jul 11, 2016 $125,000
Manager, Buyer Experience Analytics EBAY Inc. San Jose, CA Apr 02, 2016 $124,915
Ui/Ux Manager LOGI Analytics, Inc. McLean, VA Sep 25, 2014 $124,259 -
$147,243
User Experience Reseacher Google Inc. Mountain View, CA Aug 02, 2016 $122,650
UX Deigner II Amazon Corporate LLC Seattle, WA Nov 28, 2016 $121,000
User Experience Reseacher Google Inc. Mountain View, CA Jan 13, 2015 $120,000
Senior UX Manager Satmetrix Systems, Inc. Redwood City, CA Dec 29, 2015 $120,000 -
$140,000
User Experience Developer-Prod DEV Oracle America, Inc. San Jose, CA Sep 12, 2015 $118,784 -
$154,592
User Experience Developer-Proddev Oracle America, Inc. Bedford, MA Jun 21, 2015 $105,866 -
$139,133
User Experience Prototyper Google Inc. Mountain View, CA Mar 18, 2015 $105,000
UX Services Samsung Information Systems America, Inc. San Jose, CA Oct 01, 2012 $105,000
User Experience Developer 2-Proddev Oracle America, Inc. CA Oct 01, 2012 $104,000
UX Producer SONY Network Entertainment International LLC San Francisco, CA Aug 05, 2015 $103,000
UX Prototyper II Amazon Corporate LLC Seattle, WA Jun 20, 2016 $101,088 -
$155,400
Ui/Ux Senior Manager Tom Shoes, Inc. Los Angeles, CA Sep 01, 2014 $100,000
Ui/Ux Senior Manager Tom Shoes, Inc. Los Angeles, CA Jan 09, 2014 $100,000

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Top Skills for An User Experience Manager

UserExperienceWebUserInterfaceUsabilityStudiesContentStrategyInformationArchitecturePlatformProjectManagementHtml/CssUserResearchVisualDesignResourceWindowsJavascriptAndroidInteractionDesignContentManagementSystemJqueryPhotoshopInternet

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Top User Experience Manager Skills

  1. User Experience
  2. Web
  3. User Interface
You can check out examples of real life uses of top skills on resumes here:
  • Oversee and mentor team user experience and user interface designers/developers.
  • Project: Managed customer facing website redesign Site: Potbelly.com
  • Supervised staff of 7 including usability researchers, ethnographer, user interface developer, interview facilitators, and administrative assistant.
  • Conducted usability studies on new and existing product interfaces and provided feedback to developers.
  • Defined UX and content strategy Managed international production teams

Top User Experience Manager Employers

User Experience Manager Videos

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Changing the Game of SAP User Experience

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