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Best user experience manager certifications
User experience manager certifications allow job seekers to demonstrate their competency as an user experience manager to employers. However, not all user experience manager certifications provide the same value for job seekers.
The best certifications for a user experience manager are Professional Certified Marketer (PCM), Certified Customer Service Specialist (CSS), and Certified User Experience Professional (CUXP).
Below is a list of the best user experience manager certifications. Obtaining an user experience manager certification will give you a leg up when you apply for jobs and increase your potential salary.
4 best certifications for user experience managers
| Rank | User experience manager certification | Organization |
|---|---|---|
| 1 | Professional Certified Marketer (PCM) | AMA |
| 2 | Certified Customer Service Specialist (CSS) | ETA |
| 3 | Certified User Experience Professional (CUXP) | BCPE |
| 4 | Certified Product Manager (CPM) | AIPMM |
4 best user experience manager certifications
1. Professional Certified Marketer (PCM)
Being a top marketer means continually enhancing your skills as well as highlighting your accomplishments. The American Marketing Association's Professional Certified Marketer (PCM) program gives you a tangible, convenient way to do both. You can earn the PCM designation by passing a comprehensive exam covering the key areas of marketing. Developed with input from hundreds of marketing experts, the PCM program meets strict national professional certification criteria and standards for excellence in marketing.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
2. Certified Customer Service Specialist (CSS)
The Customer Service Specialist (CSS) is a certification that validates one's work skills through employability concepts. Though developed to meet the role of an evolving service oriented electronics technician, CSS is relevant to every industry, employer and employee. Topics included are Safety, Ethics, Respect, Teamwork, Communication, Telephone and Email Techniques, Problem Solving, Interpersonal Relationships, and Sales and Marketing.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
3. Certified User Experience Professional (CUXP)
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
4. Certified Product Manager (CPM)
The CPM credentials indicate a thorough understanding of the functions responsible for championing new products throughout the front end of the product lifecycle, from inception through to launch. The CPM focuses on "go-to" functions that orchestrate internal activities and ensure the best possible outcome for the product.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
What is the best certification for a user experience manager?
The best user experience manager certification is Professional Certified Marketer (PCM). The Professional Certified Marketer (PCM) is awarded by the American Marketing Association. The advanced certification is for more experienced employees as it often requires some work experience to acquire.
Here's a bit more background on how to obtain this user experience manager certification:
- To become a certified Professional Certified Marketer (PCM), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 3 year.
The most common combination of user experience manager certifications include: Professional Certified Marketer (PCM), Certified Customer Service Specialist (CSS), and Certified User Experience Professional (CUXP).
Online courses for user experience managers to earn certifications
1. Product Management (Part Time)
Balance business viability, technical feasibility, and customer desire to lead products and features toward long-term success. Learn from a seasoned expert. This course is offered in person and live online, in a remote classroom setting...
2. Digital Marketing (Part Time)
Build confidence and capability to apply modern marketing strategies on the job. Drive growth with multichannel campaigns powered by data and customer insight. This course is offered in person and live online, in a remote classroom setting...
3. Predictive Analytics for Business
Learn to apply predictive analytics and business intelligence to solve real-world business problems...
4. Marketing Analytics
Gain an in-depth understanding of Google Analytics and marketing analytics. Analyze data and build models with Excel, Data Studio, and create informative data visualizations with Tableau...
5. User Experience Research and Design
Integrate UX Research and UX Design to create great products through understanding user needs, rapidly generating prototypes, and evaluating design concepts. Learners will gain hands-on experience with taking a product from initial concept, through user research, ideation and refinement, formal analysis, prototyping, and user testing, applying perspectives and methods to ensure a great user experience at every step...
6. User Interface Design
In this Specialization, you will learn industry-standard theory and methods for developing successful user interfaces (UIs). Upon completing this Specialization, you will have fluency with the user research, prototyping and evaluation techniques necessary for creating intuitive interfaces that facilitate good user experiences. You will also have demonstrated this fluency through an in-depth Capstone Project that can be shown to prospective employers in the fast-growing field of UI...
7. User Experience Design & User Interface Design Fundamentals
Learn the basics of successful User Experience Design and User Interface Design...
8. UX Design Process from User Research to Usability Testing
UX Process for Beginners from User Interviews to Personas, User stories, Information architecture to Usability testing...
9. Product Manager
Envision and lead the product strategy of industry-defining products, and learn to successfully bring them to market. Influence the execution of product development as a Product Manager, one of the most highly-coveted roles in technology...
10. Data Product Manager
Leverage data to build products that deliver the right experiences, to the right users, at the right time. Lead the development of data-driven products that position businesses to win in their market...
11. User Experience Design Essentials - Adobe XD UI UX Design
Use XD to get a job in UI Design, User Interface, User Experience design, UX design & Web Design...
12. Adobe XD Mega Course - User Experience Design
UI Design, User Interface, User Experience design, UX design & Web Design...
13. Digital Marketing
Gain real-world experience running live campaigns as you learn from top experts in the field. Launch your career with a 360-degree understanding of digital marketing...
14. AI for Business Leaders
Master the foundations of artificial intelligence so you can strategically implement AI in your company. Leverage machine learning technologies to power corporate growth, increase efficiency, and enhance customer experiences...
15. User Experience (UX): The Ultimate Guide to Usability and UX
Get a job in UX and build your user research and UX design skills with this hands-on user experience training course...
16. User Experience Design: Complete UX Fundamentals Course
Understand User Experience Design ( UX ) to begin designing web and mobile apps to keep your users engaged and happy...
17. Business Analytics
In this program, you will learn foundational data skills that apply across functions and industries. You will learn to analyze data and build models with Excel, query databases using SQL, and create informative data visualizations with Tableau...
18. AI Product Manager
Learn to develop AI products that deliver business value. Build skills that help you compete in the new AI-powered world...
19. Learn Figma: User Interface Design Essentials - UI/UX Design
Master Figma app to get a job in UI Design, User Interface, User Experience design, Web Design & UX design...
20. The Complete User Interface Design Bootcamp - Sketch UI/UX
Master Sketch software to get a job in UI Design, User Interface, User Experience design, Web Design & UX design...