User experience manager jobs near me - 1,450 jobs

Akkodis is seeking a Product Manager for a Contract position with a client in Fully Remote (50 miles within Phoenix/Beaverton). Ideally, we are looking for applicants with a solid background Product Manager extensive experience with Product Manager, ROI, Saas, Analyst. Pay Range: $55 to $61/hour. The rate may be negotiable based on experience, education, geographic location, and other factors. **Bachelor's degree is required, with an advanced degree (MBA) preferred** *** HM would like to see candidates with 3+ years product management experience, and those with average tenure in a single position for at least 2 years. *** Top 4 Required Skills: Business education/certification in Product Mgmt. (BS, MBA, etc.), Mid tear Product Mgmt. experience -managed their own product with experience performing ROI assessments Software Product Manager experience for external customers Fluency in analytics - experience with reporting metric definition. Position Overview: The Product Manager is responsible for managing one of the company's digital products with a primary emphasis on product strategy and delivery of the roadmap. Specifically, the Product Manager develops each product's feature set and acceptance criteria in collaboration with business stakeholders, while balancing strategic differentiation (scope), executional feasibility (resources), and deadline management (time). The Product Manager is a critical leader driving product ideation of business needs, and roadmap tradeoffs with Client Services, Operations, Marketing, and/or Sales stakeholders. Aligned with stakeholders, the Product Manager collaborates with UX/UI design and software engineering on requirements definition, design specifications, user story prioritization, and go-to-market activities. This role may involve market research, competitor research, 3rd party platform research, and return on investment analysis with a focus on revenue opportunities, or cost of revenue reduction. The successful candidate must have a professional background in bringing digital products to market, while successfully managing outcomes, KPI's, and client relationships in a fast-paced, results-oriented environment. Knowledge of the settlement administration industry is a plus. Required Qualifications & Characteristics: A Bachelor's degree is required, with an advanced degree (MBA) preferred. The successful candidate will have 3-5 years' experience in the Software Technology & Development arena. 3+ years of product management experience with experience building and launching SaaS-based software solutions. The position will require significant exposure to and collaboration with major clients, sales prospects, users and stakeholders. The successful candidate will be a driven, accomplished product manager with a track record of success conceptualizing, developing and bringing to market innovative software solutions and new feature enhancements to drive sales and entries into new markets. Comfortable in high growth organizations. A hands-on leader, the ideal candidate will possess experience suited to an entrepreneurial and collaborative growth-oriented environment. Fluency in analytics; Ability to demonstrate ROI of all new product initiatives. Proven track record of successful collaboration with development, sales, marketing and finance. Strategic mindset with a passion for product delivery and user experience. A quick learner. Strong technical skills and knowledge of SaaS software and enterprise wide systems. Experienced in agile and scrum development methodologies, and a committed partner to the product development team. Ability to understand technical product feature set. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance.

Product Manager - AI Scale-Up (East Coast: NYC, Boston, or Washington DC, etc...) Full Remote Are you a Product Manager with deep expertise in AI and infrastructure - and a passion for building products that will shape the future of large-scale AI computing? We're supporting a fast-growing, well-funded tech company operating at the intersection of AI infrastructure, cloud computing, and system-level software. They're looking for a Product Manager to lead the design and evolution of their next-generation AI software platform. Founded by industry veterans (ex-Apple, Nvidia, Intel, etc.) and headquartered in San Francisco, the company's engineering teams are based in Paris. We're therefore looking for a Product Manager based on the US East Coast, ensuring overlap between Paris and San Francisco time zones. ⚠️ Please note: To preserve client confidentiality, this description remains intentionally high-level. Full details about the company and role will be shared if your profile is shortlisted. 🚀 YOUR MISSION As Product Manager, you'll play a pivotal role in shaping the future of AI infrastructure. Your mission is to bridge deep technical expertise with customer insight to deliver powerful, scalable, and intuitive products that redefine how AI workloads are deployed and optimized. Important: This is a new product. Experience in building products from scratch (not just managing existing ones) is essential. You will: Lead with technical excellence - collaborate closely with engineering teams in Paris to design, build, and deliver AI/ML infrastructure products that balance performance, scalability, and usability. Stay connected to the market - engage directly with customers, partners, and internal teams to identify opportunities, refine the go-to-market strategy, and position the company ahead of competitors. Make data-driven decisions - analyze usage data, customer feedback, and key metrics to guide product direction and ensure alignment with business outcomes. Drive cross-functional collaboration - partner with engineering, design, marketing, and sales to ensure seamless product delivery and consistent communication. Shape the long-term vision - define product roadmaps and prioritize initiatives aligned with the company's mission, market trends, and the evolving AI ecosystem. Your work will directly influence how developers, researchers, and enterprises access and scale compute for next-generation AI - helping our client deliver more compute, with less complexity. 🎯 PROFILE REQUIREMENTS 8+ years of Product Management experience, including 5+ years in AI, ML, Cloud, or distributed systems. Strong technical fluency - able to collaborate closely with engineering on AI infrastructure, APIs, and platform-level features. Proven ability to turn customer insights and data into actionable product strategies and go-to-market plans. Experienced in data-driven decision-making and using metrics to guide roadmap and measure success. Skilled at cross-functional collaboration, aligning engineering, design, sales, and marketing around shared goals. Excellent communication and storytelling skills - able to translate technical complexity into business value. Strategic thinker with a bias for execution, balancing long-term vision with immediate delivery. Experience in startup or high-growth environments with a fast-paced, iterative culture. Nice to Have Prior work on AI infrastructure, MLOps platforms, or high-performance compute (HPC). Familiarity with GPU/accelerator ecosystems, distributed training, or orchestration frameworks. Hands-on experience with AI frameworks such as PyTorch, TensorFlow, or JAX. Experience in cloud environments (AWS, GCP, Azure) or hybrid deployments. Previous roles at AI infrastructure startups or hyperscalers are a strong plus. 📍 JOB DETAILS Contract Type: Permanent Compensation: Competitive base salary (USD 100K-160K) + equity package Location: Anywhere in the US Eastern Time Zone (e.g., NYC, Boston, Washington DC) Work Model: Full remote Start Date: ASAP ⚙️ RECRUITMENT PROCESS Interview with a Black Recruitment Associate Interview with the Head of Product (San Francisco) - Hiring Manager - N+1 Interview with the Head of Engineering (Paris) Interview with the Head of Sales (Paris) Interview with the CEO (San Francisco) The order of interviews and participants may vary depending on availability. If you believe your background aligns with this fantastic opportunity to shape the future of AI infrastructure, we'd love to hear from you. Please apply with your updated CV.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry. SeatGeek's UX team is seeking a Staff UX Designer to transform live experiences. This role demands expertise in behavioral design, systems design, and storytelling-driving work from concept to polished delivery while thriving in ambiguity. The designer will shape strategy, provide end-to-end craft leadership, and partner across product, engineering, marketing, and success teams. By connecting dots across SeatGeek's verticals, they will craft a cohesive vision and help evolve our platform into the best-in-class ticketing experience. What you'll do Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists Set direction by creating clear and impactful strategies while also sweating the details through execution and launch Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking Collaboratively improve our component systems to ensure consistent, high quality experiences What you have 8+ years of experience in research methods impacting both product direction and detailed experience design 4+ years of relevant domain experience within technology sectors such as ticketing or event management; Digital CRM or Ecomm (wholesale or supply-side) platforms; healthcare (hospital, clinic, or patient care team tools) Exceptional craft and detail, driving pixel-perfect execution Ability to troubleshoot and unblock live experience challenges Pioneer mindset - you thrive in ambiguity, deliver with focus and quality 4+ hours overlap with 9:30-5:30 ET workday Passion for live experiences Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $200,000-$245,000 USD. This role is also equity eligible. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

The Role The Manager, Consumer Experience leads a high-performing hybrid team of onsite and remote CX Representatives to deliver best-in-class service across every consumer interaction. This role is responsible for driving daily operations, ensuring service excellence, and maintaining alignment with GTI's mission to create a seamless, positive experience for every consumer. You will foster a positive, high-performing environment that supports engagement, accountability, and professional growth. In addition to managing daily operations, this role oversees core department functions including staffing and scheduling, system management, call center reporting, training and QA, and ongoing employee development. The Manager will also play a key role in capturing and analyzing Voice of the Consumer (VOC) data, preparing weekly and monthly summaries to identify trends, measure service performance, and drive continuous improvement. This position partners closely with Retail, Accounting, IT, Operations, and Brand teams to strengthen collaboration, streamline communication, and ensure consistent service across all markets. Responsibilities Lead daily CX Support operations, ensuring timely, accurate, and empathetic service across all consumer channels. Oversee scheduling, staffing, QA, and training to maintain coverage, performance, and service excellence. Serve as an escalation point for complex consumer situations and drive root-cause Analyze VOC data and service trends to inform leadership and drive process improvements. Track and analyze KPIs (SLA, CSAT, response time, resolution rate) to measure success and identify opportunities. Maintain and update SOPs, FAQs, and training materials to ensure clarity and consistency. Align CX Support strategies with broader Retail and Brand goals for a seamless consumer journey. Collaborate with Retail, Operations, IT, Brand, Accounting to enhance communication and CX systems. Recruit, coach, and develop team members through 1:1s, performance reviews, and ongoing feedback. Support AU launches, new market transitions, and high-volume periods with flexibility and proactive planning. Qualifications 5+ years of contact center or consumer experience operations leadership experience, preferably in a hybrid or multi-site environment. Proven ability to lead, coach, and develop teams to meet or exceed performance goals. Strong analytical skills with the ability to interpret KPIs, VOC data, and service metrics to drive improvements and business insights. Proficiency in Microsoft Office, program management tools, and consumer service software solutions (e.g., FreshService, Reputation, Meltwater, CRM platforms). Skilled in influencing and collaborating across cross-functional teams to align initiatives and drive operational consistency. Excellent written and verbal communication skills; able to connect effectively at all levels, internally and externally. Demonstrated ability to manage multiple priorities, make data-driven decisions, and deliver results in a fast-paced, time-sensitive environment. Strong consumer-first mindset with exceptional follow-up, organization, and problem-resolution skills. Illustrated Proven history of living GTI's Behaviors: Consumer Focus, Collaborates, Values Differences, Adapts to Change, Business Insights and Drives Results. Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry Must possess valid driver's license The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$80,000-$100,000 USD

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: Other Job Family: Software Engineering Job Qualifications: Skills: Agile Methodology, Collaborating, UI Architecture Certifications: None Experience: 10 + years of related experience US Citizenship Required: No Job Description: UI Architect The UI Architect (Lead) supports the Case Management Modernization (CMM) Program for the Administrative Office of the U.S. Courts (AO) by leading the design, architecture, and implementation of scalable, user-centric front-end solutions. Working within an Agile and SAFe framework, the UI Architect ensures the delivery of modern, accessible, and responsive user interfaces leveraging ReactJS, NodeJS, and AWS cloud services. This role drives Human-Centered Design (HCD) adoption, establishes UI design standards, and ensures all front-end components comply with Section 508, FedRAMP, and program-defined performance objectives. Key Responsibilities: Lead the UI architecture design and development strategy for the CMM modernization program, ensuring consistency across multiple applications and modules. Establish and maintain UI/UX frameworks, component libraries, and design patterns aligned with HCD and accessibility best practices. Collaborate with Product Owners, UX Designers, and Developers to translate business requirements into intuitive, scalable, and secure UI solutions. Develop UI design standards, coding conventions, and reusable components to accelerate development efficiency. Oversee implementation of responsive and cross-browser interfaces that integrate with back-end APIs and cloud services. Drive compliance with Section 508 accessibility, ensuring all interfaces are inclusive and meet federal usability requirements. Mentor UI developers, review code for adherence to architecture and style guidelines, and provide ongoing technical leadership. Integrate UI with DevSecOps pipelines, promoting automation, version control, and continuous delivery practices. Collaborate with the Cloud, Security, and QA teams to ensure end-to-end performance and security alignment. Evaluate emerging front-end technologies and frameworks to enhance performance, maintainability, and visual consistency. Deliverable Alignment & Performance Outcomes: UI Architecture Framework: Component and style guidelines, reusable libraries, and integration templates. UX Research and Design Artifacts: Wireframes, journey maps, prototypes, and HCD documentation for user validation. Accessibility & Compliance Reports: Verification of Section 508, FedRAMP, and security compliance for UI components. Performance Dashboards: Metrics for UI responsiveness, load times, and accessibility audit results. Performance Outcomes: o ≥95% compliance with Section 508 accessibility standards. o ≤2-second average UI load time across core pages. o ≥90% reuse of standardized UI components across product teams. o Zero major accessibility audit findings per release. Required Skills & Experience: Strong professional experience in front-end development, with 5+ years in UI architecture and design leadership roles. Deep expertise in ReactJS, JavaScript, TypeScript, and modern front-end frameworks. Strong experience with UI frameworks and build tools (Webpack, Babel, Vite). Proven background designing and implementing component-based, micro-frontend architectures. Extensive knowledge of HTML5, CSS3, SCSS/SASS, responsive layouts, and accessibility-first design. Experience with DevOps/CI-CD integration, version control (Git), and Agile delivery workflows. Familiarity with authentication and ICAM integration, RESTful and GraphQL APIs. Proven success implementing Human-Centered Design (HCD) practices in enterprise software development. Experience developing federal web applications or case management systems. Familiarity with cloud-based UI deployments on AWS (S3, CloudFront, Lambda). Understanding of OWASP, ZTA, and modern web security standards. Experience implementing design tokens, accessibility testing tools (Axe, Wave), and performance profiling. Knowledge of microservice and event-driven architectures. Certifications: AWS Certified Solutions Architect - Professional - required. Certification and/or training in React, HTML, CSS - preferred Professional Scrum Developer (PSD) or UI/UX Certification (NN/g, HFI, or equivalent) - advantageous. Section 508 Trusted Tester Certification - a plus. QUALIFICATIONS: 12+ years of general experience in information systems 10+ years of specialized experience Minimum Education: MA/MS Experience may be considered in lieu of degree as follows: HS (18+ years), AA/AS (16+ years), BA/BS (14+ years), Doctorate Degree/Ph.D. (11+ years) Bachelor's or Master's degree in Computer Science, Interaction Design, or related field (preferred). COMMUNICATION & ORGANIZATIONAL Excellent presentation and communication (oral and written) skills with leadership, and stakeholder management skills. Consultant mindset with the ability to work with high level customer stakeholders and build excellent customer relationship. The likely salary range for this position is $170,144 - $218,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Duties & Responsibilities Provide leadership in the overall Salesforce architecture, application design and development of the system. Possess a deep understanding of Salesforce products, as well as the customization and development possibilities. Has to architect solutions on Salesforce that are secure, scalable, and meet the business requirements. Ensuring that the solution, and all customizations to the platform meet best practices. Ensure architectural integrity and consistency across the entire product. Knowledgeable on all Salesforce offerings, sales cloud, service cloud, force.com, etc. Design documentation and best practice methodologies Create & deliver, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce OmniStudio (formerly Vlocity) and J2EE technologies. Has deep understanding of Salesforce Health Cloud and Vlocity Healthcare Industry Working knowledge of Salesforce integration using MuleSoft Overseeing the delivery of the architect solution Organize the process for successful project delivery to the end users. Plan and manage the application deployment using Gearset and Azure CD/CI pipeline. Review Salesforce capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within Salesforce. Study existing information processing systems to evaluate effectiveness and develops new systems to improve production or workflow as required. Oversee programming development and testing of interfaces according to the specifications. Help with on-going application maintenance. Mentor team members to use best practice and new technology needs Requirements Bachelor's Degree from an accredited college or university in Computer Science, Mathematics, Business Administration, Statistics, or a related discipline; and 5 years of experience in systems analysis and design of information systems, 2 years of which must have been in a managerial or supervisory capacity Minimum Salesforce Certified: o Advanced Administrator o Service Cloud Consultant o Platform App Builder o Omnistudio Consultant Strong analytical skills with the ability to observe trends and able to make suggestions based on the results Ability to tailor communication to multiple audiences at all levels Ability to demonstrate / illustrate concepts visually and in writing in a way that enables stakeholders to decide with confidence A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy Experience in full cycle programming. (Experience with managing deployment of Salesforce and Omnistudio solutions across environments) Desirable / Bonus: College or University degree in Computer Science or a related discipline. Additional Salesforce Certifications / Accreditations Trailhead Superbadges App Customization Specialist Process Automation Specialist Security Specialist Health Cloud Specialist Service Cloud Specialist Professional Competencies Operational and technical experience with development tools include but not limited to VB.NET; C#; Web Services, REST API, Angular (or similar Java script frameworks), Visual Studio (Current and Previous Versions), LINQ, Regular Expressions, XML, JSON and other tools applicable. Strong understanding of Microsoft DevOps framework; Content Versioning; Agile methodology. Excellent analytical and problem-solving skills. Ability to understand business needs. Ability to learn new software tools. This role can be fully remote, but they must have Salesforce certifications and not require sponsorship at this time or at any point in the future.

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work - both in and out of the office. We are seeking an Operations Support Architect to implement, scale, and continuously improve Oura's omnichannel support ecosystem - and to lead the operational readiness required for further international expansion. Reporting to the Senior Manager of Operations Support, this role drives KPI‑focused journey and channel design, platform/integration architecture, and programs that improve member and agent outcomes across markets. This is a remote U.S. role. What You Will Do Omnichannel Strategy and Journey Implementation Execute our multi‑year channel strategy and maturity roadmap across self‑service, in‑app/web, chat, community, voice, email, and social-aligning channel mix to segments, intents, SLAs, and cost‑to‑serve targets. Architect end‑to‑end journeys beginning with top contact drivers: define deflection vs. assist guardrails, escalation logic, proactive/outbound triggers, and context‑passing to ensure continuity across touchpoints. Establish omnichannel routing and agent workspace continuity (single member context, unified history, intent handoff) to maximize FCR, reduce effort, and protect CSAT. International Expansion and Localization Lead omnichannel market‑readiness for new regions (e.g., APAC/EMEA): localization plans for automations, bot flows, and language routing Tailor channel portfolios by market (e.g., in‑app/chat, email, voice, region‑relevant social/messaging) and establish policies for region‑specific intents, SLAs, and escalation paths. Partner with Legal, Security, and Data to ensure regional compliance and data‑handling standards; align vendor/BPO footprint, WFM, QA, and training to regional needs. Platform and Integration Architecture From an agent‑workspace‑first view, help implement the support toolset, workflows, and tech stack (CRM/case, CCaaS/telephony, chat, KB, community, translation/localization tooling) to deliver efficient global operations. Define integration patterns for context exchange (bots → agents → specialists), identity, order/membership systems, and analytics/telemetry required for global observability. Analytics, Instrumentation, and Continuous Improvement Implement channel‑ and journey‑level analytics; instrument events for full‑funnel insights across markets, languages, and channels. Run experiments (A/B, multi‑armed bandit) to optimize deflection, FCR, CSAT, and effort; build KPI frameworks and ROI models to prioritize roadmap investments. Requirements We would love to have you on our team if you have: 7+ years in support operations, CX architecture, contact center technology, or related roles; 3+ years leading omnichannel and/or automation programs. Hands‑on expertise in at least two of: CCaaS/telephony, CRM/case, conversational AI, knowledge management, analytics/BI. Demonstrated international support exposure: multi‑language operations, follow‑the‑sun models, localization, and market readiness across regions. Proven journey design balancing customer effort, CSAT, and cost‑to‑serve; fluency in experimentation, KPI design, and ROI modeling. Strong systems and data architecture skills; excellent stakeholder management, documentation, and communication. Nice to Have Agent assist, RPA, workflow orchestration, and LLM‑based solutions. Familiarity with ITIL/ITSM, COPC, or similar operational frameworks. Experience with vendor/BPO governance, translation/QA programs, and region‑specific channel adoption. Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $108,000 - $135,000 Region 2 $99,000 - $124,000 Region 3 $90,000 - 113,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI) As the holiday season approaches, we want to inform you that response times and the holiday process may be slightly extended due to business team schedules. We truly appreciate your patience and understanding during this period and remain committed on keeping you informed as we review applications. Thank you for considering a role at OURA - we look forward to learning more about you! Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We've been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. As an Experience Architect, AI & Agentforce, you will be responsible for driving the solution for and building Agentforce-powered experiences for users to deliver impactful business value to our clients. You'll work with our talented AI team to make significant contributions to our success and delight customers. This position is focused on experience design, solution design, architecture, and execution for GenAI technologies. You will have the opportunity to: Provide industry best practices and serve as a trusted client advisor Drive requirement gathering and serve as the Salesforce platform expert Bring an experience design-focused mindset to solutions Work with clients to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals Leverage Salesforce technology such as Agentforce, Einstein Bots, Einstein for Service, or Service Intelligence Provide input on detailed design specifications, infrastructure, and project plans Translate business requirements into well-architected solutions Coach and mentor junior technical and functional team members Follow and understand new Salesforce product and technical capabilities Required Qualifications: 3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role 5+ years of CRM industry experience Ability to drive requirement gathering Experience architecting and implementing Salesforce Service Cloud or Sales Cloud Experience with GenAI prompt writing Hands on experience with at least one of the following: Agentforce or other Generative AI driven platforms Einstein Service Intelligence or Next Best Action Proven ability to design and optimize business processes across disparate systems Ability to tie outcomes to business value (return on investment) through storytelling Comfortable using flow charting tools (e.g., Lucidchart) Ability to lead a cross-functional team to create rich end user experiences Willing and able learner of new technologies Preferred Skills: Experience with defining robust testing approaches for GenAI solutions What can you expect in the interview process? Recruiter screen (phone) - 30 minutes Introductory conversation to discuss the role and your experience Peer Interview (Video) - 45 minutes You'll talk through your career goals and relevant work examples You'll discuss challenges you have overcome and the tools you used to get there Panel Interview with Real-Time Exercise (Video) - 60 minutes The call will be split into two parts: You'll receive a prompt and talk through potential solution options and live on the spot (no offline preparation required) You'll get some time to interact with NeuraFlash, Part of Accenture delivery team members Leadership interview (Video) - 45 minutes You'll meet with a member of our leadership team Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What's it like to be a part of NeuraFlash, Part of Accenture? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.

- Remote- Work from Home -Contract The Pega UX is a systems analyst that has worked with user experience in Pega implementations. This contract role is remote and 6 months to a year duration… Rate - Good, Open & based on experience. Please send me below details along with Updated resume to grab this opportunity. Full Name (Legal Name): Phone Number: Alternative Number: Email Id: Current Location: Willing to relocate: Availability for this position: Availability for Phone Interview: Availability for Face to Face Interview: Any other interviews pending: Any other offers pending: Reason for change: Last position held on: Relevant Exp: Total US Exp: Highest Educational qualification with Institute and Year of passing: Expected Rate($ per hour):- Linked in profile Link(optional):- Waiting for your response.... Regards, Paramesh P Sr. Talent Acquisition Specialist 203 Elden St Suite 404 Herndon VA 20170 Direct: ************ | Fax: ************ Additional Information share resume to paramesh at tammina dot com

TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each clients requirements and span the services spectrum from Application Development/Maintenance testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry-oriented business process. Job Description Required: • Strong CSS skills (to replace the Photon skills); javascript, Spring frameworks, Angular, UI development experience, Agile experience, Desired: Financial services experience is a plus but not required Additional Information Thanks & Regards -Aravind jakku **********

Are you an EFDA looking for a new dental home? Are you looking for a path for growth? Or, are you looking for some extra money an you just want to sub? We are looking for an EFDA for our high-energy, forward-thinking dental practice. We are a stable, non-corporate, private practice that has been in business for nearly 50 years. Last year, we produced over $10 million in sales and we are looking to grow. You can work flexible days and hours...early morning, evening, and weekend opportunities if you'd like to supplement your current job or if you are looking for full-time hours. Full-time position: base rate + bonus + health insurance, vision insurance, dental, life insurance, 401(K), 401(K) match. If this sounds "like you", please send your resume today!

TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each clients requirements and span the services spectrum from Application Development/Maintenance testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry-oriented business process. Job Description Required: • Strong CSS skills (to replace the Photon skills); javascript, Spring frameworks, Angular, UI development experience, Agile experience, Desired: Financial services experience is a plus but not required Additional InformationThanks & Regards -Aravind jakku**********

UX Designer - Consultant (Enterprise Experience Team) 100% Remote | EST Work Hours | Supporting a Fortune 100 Enterprise Client We are a consultancy partnering with a Fortune 100 enterprise to elevate the employee experience across a 40,000+ person global workforce. Our focus is empowering the employees who deliver exceptional service every day by designing intuitive, modern, and highly usable internal tools. We listen closely to employee needs, identify the highest-impact opportunities, and shape solutions that help their careers, productivity, and well-being thrive. This is a 6-month, renewable project. About the Role As a UX Designer consulting on the enterprise experience team, you'll collaborate closely with agile scrum teams to help drive innovation and enhance internal product experiences. You will translate business objectives and technical capabilities into user-centered design solutions that make work simpler and more efficient for employees across the organization. You'll contribute design thinking, user insights, and creative problem-solving to help the client deliver best-in-class digital experiences. You should be curious about how AI can improve employee workflows and be able to advocate for usability and user-centered design within a large, complex environment. This role is 100% remote, supporting EST hours. You Could Be a Great Fit If You Are: A Visual Craftsman: You create conceptual sketches, detailed design specifications, and high-fidelity deliverables. You understand brand standards and ensure they're applied consistently across all design solutions. An Experience Innovator: You participate in all phases of the design process: conceptual design, storyboards, persona and scenario development, user flows, interaction diagrams, information hierarchy, wireframes, and prototypes. A User Advocate: With general direction, you plan and conduct user research activities-such as usability testing, interviews, or surveys-and translate insights into design recommendations that support ongoing product development and improvement. A Natural Collaborator: You work closely with product owners, engineers, and cross-functional team members throughout the lifecycle, seeking feedback early and often to refine designs and align solutions to business and technical realities. Qualifications Bachelor's degree or equivalent experience. 3+ years of professional experience in UX design. Experience supporting Agile teams within an enterprise or complex environment. Demonstrated capability in UX design and user research; familiarity with prototyping and/or content design is a plus. Strong written and verbal communication skills. Ability to present design work, rationale, and status updates to stakeholders. Strong organizational and analytical thinking skills, with the ability to translate moderately complex concepts into user flows, scenarios, and diagrams. Proven experience collaborating effectively with cross-functional teams. Understanding of design system components, patterns, and principles; experience consuming or contributing to a design system is preferred. Ability to make thoughtful, user-centered design decisions and iterate as requirements evolve. Portfolio including relevant UX/UI projects and case studies.

Job Description Responsibilities: Plan adventure experiences such as safaris, zip-lining, eco-tours, and hiking itineraries. Work with trusted tour operators and outdoor-focused suppliers. Match travelers to safe, thrilling, well-organized adventures. Ideal Candidate: Enthusiastic, resourceful, and adaptable. Enjoys outdoor activities and cultural exploration. Organized and dedicated to great client service. Why You'll Love It: Fully remote work with flexible hours. Access to adventure-travel and eco-tour suppliers. Inspiring, community-driven culture. We look forward to connecting with you.

What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose Honda is seeking a Unit Lead to oversee and guide a team of UX Designers, ensuring the delivery of high-quality, user-centered experiences. The Team Lead manages the team's work, provides mentorship, and contributes to UX strategy while balancing business objectives and user needs. This position requires strong collaboration across product, engineering, and business teams to drive impactful design and research outcomes. Key Accountabilities Team Leadership & Development Lead, mentor, and provide performance feedback for UX Designers or UX Researchers Conduct performance reviews and support career growth for team members Foster a collaborative and inclusive team environment that encourages innovation and learning Ensure the team is motivated, engaged, and inspired to achieve goals and objectives UX Execution & Quality Oversight Manage, review, and approve UX deliverables (e.g., wireframes, prototypes, research reports) to ensure quality and consistency Ensure UX solutions align with best practices in usability, accessibility, and brand standards Collaborate with cross-functional teams to integrate UX insights into product development Process Improvement & Strategy Contribution Advocate for user-centered design and research methodologies Identify opportunities to enhance team workflows, design/research processes, and recommend actions for improvement Support UX leadership in defining team goals and priorities Qualifications, Experience, & Skills Bachelor's in Design, Human-Computer Interaction, Psychology, or a related field, or equivalent experience 6-8 years of experience in UX design, including leadership responsibilities Excellent stakeholder management, communication, presentation, and storytelling capabilities Strong knowledge of design and research methodologies, tools, and best practices Experience leading and mentoring UX professionals Excellent organizational skills and the ability to keep the team on track Interpersonal and people skills, including facilitating smooth interactions Mindset of continuous improvement and raising the bar What differentiates Honda and makes us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Regional Bonus (when applicable) Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued learning Training and Development Programs Additional Offerings: Lifestyle Account Childcare Reimbursement Account Elder Care Support Tuition Assistance & Student Loan Repayment Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

JobID: 210677714 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $142,500.00-$205,000.00; Jersey City,NJ $142,500.00-$205,000.00 Shape the future of user experience with strategic design initiatives that blend business needs and user insights. As a Conversation Design Lead on the Chase Voice (IVR) and Chat Conversation Design team, you will play a critical role in promoting AI innovation and shaping the future of customer interaction through conversational AI. This role will support our Card and Connected Commerce business, specifically focused on building and advancing our new capabilities and supporting our growth in card and payments. This role is central to the design of our virtual assistant for both text (chat) and voice (IVR) interactions, which will serve as a key touchpoint for customers navigating their financial lives. This position is ideal for a design leader who combines deep expertise in conversation design with a strong understanding of language models (NLU and LLM) who can effectively mentor other designers, manage cross-functional stakeholders, and advocate for user-centered design through compelling storytelling. Job responsibilities * Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas * Diagram service flows and product features, design wireframes, and chat and voice prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain. * Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion * Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions * Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels * Help drive the strategic vision for conversational AI at Chase, ensuring that our solutions not only enhance customer experience but also position Chase as a leader in the competitive landscape of conversational technology in finance. * Lead and execute the design of conversational flows for AI-driven tools, including chatbots and IVRs, while advancing NLU and LLM experiences across products. Drive strategic alignment with AI/ML initiatives and company goals. * Articulate design rationale and decisions with clarity and impact through engaging storytelling, comprehensive documentation, and persuasive presentations, ensuring alignment and understanding among stakeholders. * Collaborate with ML and Data teams to train and refine NLU models based on conversational design principles and industry best practices. * Mentor and support early-career conversation designers, fostering a culture of innovation, collaboration, and continuous improvement. * Stay abreast of industry trends and emerging technologies in conversational AI, leveraging this knowledge to drive innovation and maintain Chase's competitive edge. Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in user experience design or similar roles * Experience designing IVR systems or voice user interfaces, including prompt writing and persona development, with demonstrated experience designing conversational experiences for AI-driven platforms, IVRs, or virtual assistants. * Understanding of audio branding, voice persona creation, and the impact of prosody, tone, and pacing on user experience. * Design and optimize IVR and chat flows, including call routing, escalation paths, and error handling for both self-service and agent-assisted scenarios. * Develop audio and text prompts and scripts that are clear, concise, and tailored to diverse customer segments. * Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions * Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making * Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience * Bachelor's Degree in Linguistics, Human-Computer Interaction, Cognitive Science, Psychology, or a related field, or equivalent work experience. * Demonstrated ability to plan and organize design work from initial concept through execution. * Prior work involves leading design teams (with other Designers, UX Researchers, and Content Designers) and cross-functional collaboration with senior Product Managers and Engineering leads within an agile environment. Preferred qualifications, capabilities, and skills * Design leadership or managerial experience * Proficiency in tools such as Figma, Voiceflow, Lucid Chart, Nuance Mix, or similar conversation design software. * Experience creating conversational experiences in the realm of finance and banking. * Familiar with Jira and Agile development processes. * Strong understanding of language models and their implications for UX design.

This candidate will be responsible for building a clean and effective user experience for our line of business applications and marketing websites. By working cross-functionally, this candidate will understand needs from the product management, engineering, and business stakeholders and will be able to build solutions that fit those needs. Responsibilities Ensure that established design standards are consistently and appropriately applied within design work Engage with product management, engineering, business stakeholders, and third-party vendors to understand project Lead stakeholder interviews, workshops, questionnaires and other activities to gather data Develop and present documentation, user flows, annotated wireframes, and interactive prototypes Leverage user testing make product improvements Understand product specifications and user psychology Turn data into insights and recommendations, clearly communicating to various stakeholders. Create personas, journey maps and blueprints by using gathered user research and data Conduct concept and usability testing and gather feedback Define the right interaction model and evaluate its success Develop wireframes and prototypes around customer needs Find creative ways to solve UX problems (e.g. usability, findability) Collaborate with UI designers, software engineers, product managers, and other teammates to implement attractive designs that meet requirements and solve for user needs

We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Alteryx is searching for a Training Content Developer. This position is remote first, based in North America. Join Alteryx, the leader in data blending and advanced analytics, and be part of a dynamic and fast-growing organization in one of the hottest software markets. Alteryx provides data analysts in departments like sales, marketing, finance, and real estate with an intuitive workflow for data blending and advanced analytics that leads to deeper insights in hours, not the weeks typical of traditional approaches. We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Responsibilities: Content Development Collaborate with our Learning Experience Designers to design and develop engaging and effective learning experiences across a variety of modalities and delivery methods. Review and format course content to ensure quality, consistency, and adherence to brand and style guidelines. Develop product knowledge expertise to support new product roll outs, revisions and releases. Strong communication skills to effectively communicate documentation and internal governance requirements, staying abreast of industry trends and best practices. Content Management Support the management of the learning content lifecycle - creation, updates, version control, catalog organization, and archival. Coordinate course publishing and content management in Docebo (LMS), Seismic (CMS) and Cornerstone Galaxy. Conduct quality assurance (QA) testing of learning experiences. Maintain accurate course data, release notes, and update documentation. Prepare dashboards and reports to communicate content performance, engagement, and learning impact. Support multi-channel communication efforts, including learning announcements, newsletters, and internal updates. Qualifications: 2+ years of experience in learning operations, customer enablement, or a related field supporting training content and program delivery. Proficiency in PowerPoint and basic graphic design tools (e.g., Canva, Figma, or similar) to create professional and visually appealing presentations. Experience developing learning solutions in Storyline 360 and Rise. Experience with Learning Management Systems (Docebo & Cornerstone Galaxy) as well as Content Management System (Seismic). Ability to work well under tight deadlines in a fast-paced product development lifecycle Creative thinking and problem-solving skills Outstanding interpersonal and communication skills, both verbal and written Strong team player with the ability to work collaboratively Strong organizational and coordination skills, with the ability to manage multiple tasks and timelines effectively. Ability to travel 10% of the year Compensation 90,000-99,000 plus bonus Do you find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we are invested in building teams with a wide variety of backgrounds, identities, and experiences. Compensation and Benefits Alteryx is committed to fair and equitable compensation practices. This position is remote first and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including bonus. Alteryx has amazing benefits for all associates that can be viewed here. Interested? Learn more and apply today at alteryx.com/careers! Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Role Summary As a Staff UX Designer, you will be a senior individual contributor responsible for driving UX strategy and execution at the product team level while ensuring alignment with broader business outcomes. You will connect user insights, design systems, and product requirements to deliver exceptional experiences for Genesys Cloud users. This role combines hands-on design leadership, mentorship, and collaboration with Product Management and Engineering. You will lead complex projects with autonomy, advocate for design excellence, and elevate the quality of user experiences through innovation, empathy, and strategic thinking. At Genesys, we're transforming the customer experience landscape with empathy, AI innovation, and global impact. Joining us means becoming part of a global team redefining how companies engage with their customers. About the Team The Workforce Engagement Management (WEM) team builds capabilities that help contact centers manage, develop, and grow their workforce. Our solutions include forecasting, scheduling, quality management, performance analytics, and coaching tools that enhance both efficiency and employee experience. The WEM product group is evolving toward a platform-level, agentic vision, where AI drives planning, workflow optimization, and employee enablement. It's a strategically important, high-impact area of our business with deep customer adoption and influence across the Genesys roadmap. Key Responsibilities * Lead major design projects from discovery through delivery, defining problem statements, identifying research needs, and ensuring design quality throughout implementation. * Navigate ambiguity with confidence, applying independent judgment to develop effective solutions for complex design and organizational challenges. * Mentor and coach other designers, fostering a culture of collaboration, critique, and continuous learning. * Collaborate closely with Product Management, Engineering, and cross-functional teams to align design strategy with business objectives and development priorities. * Communicate design concepts clearly through visual storytelling, documentation, and presentations that influence at all levels of the organization. * Develop design strategies that balance user needs and business impact, ensuring measurable outcomes. * Continuously refine design processes, contribute to design rituals, and drive operational excellence within the design team. Qualifications * 6+ years of experience in UX design, with hands-on involvement across the full product lifecycle for software or web-based applications. * Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Interaction Design, or a related field, or equivalent professional experience. * Deep proficiency in Figma, design systems, and collaborative tools such as Miro or FigJam. * Strong background in user research and usability testing methodologies. * Proven ability to partner with Product and Engineering teams to define strategy and successfully ship high-quality designs. * Exceptional communication and storytelling skills, including the ability to explain design rationale clearly to diverse audiences. Preferred Qualifications * Experience designing enterprise-level applications, services, or platforms-especially in support or contact center environments. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $136,400.00 - $253,200.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.