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User Experience Designer

Lead, UX Product Researcher
Deloitte 4.7
User experience researcher job in Tampa, FL
Role Overview: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. Strategically design, plan, and execute user research studies and analyze behavioral metrics to paint a complete picture of our users to drive design decisions and user experience priorities. This role requires a proven track record of user research strategy and execution using a deep toolbox of methodologies to explore behavior, workflow and motivations of our users. Passion for blending qualitative and quantitative research to inform design strategy, rapid prototyping, and iterative testing for continuous improvement essential. Join us in shaping the future of design! Recruiting for this role ends on March 31, 2026 Key Responsibilities: * Define research strategy, design, and execute research studies effectively * Provide user research expertise and execution across products in a cross-functional environment. * Develop appropriate research methodologies and test plans for products, employing innovative approaches that are the best fit for individual products or areas * Conduct research using a wide variety of qualitative and quantitative methods to generate actionable insights across the product development lifecycle, from generative research to identify new opportunities, iterative concept evaluation, and post-launch testing * Conduct internal cross-functional workshops using design-thinking methodologies to drive collaboration * Synthesizes research results into usable assets such as user personas, and translates research results into valuable and delightful design opportunities * Collaborate with empowered product teams to define success metrics from both qualitative and quantitative perspectives, aligning research with business goals * Connects the entire product team with users through communication of user research results in an easily consumable way tied to user outcomes * Develop a systematic approach to collecting, sharing, and communicating research insights with product teams to inform design improvements * Use research insights to inform product strategy and uncover new opportunities based on user needs. * Advocate for research findings in a compelling way that inspires action across teams. * Work closely with UX designers to translate research findings into actionable design recommendations and stay embedded to support their implementation. * Partner with empowered product teams to prioritize and identify key research topics. * Stay up to date on UX, user research, and behavioral analytics trends, best practices, and methodologies. * Create regular summary dashboards to share key research findings and insights with management teams. * Exhibit expertise in driving the data strategy across multiple listening channels, such as usage metrics, surveys, and usability testing. * Respond to ad hoc requests for metrics to guide design and product decisions. * Regularly provide insights to designers and empowered product teams on key behavioral metrics, such as tool usage, search behavior, feature engagement, user demographics, and pathway analysis. * Spreads knowledge, practices, and improvements in experience vertical community of practice. Stays current with trends in UX. Required Qualifications: * 5+ years of conducting comprehensive User Research across multiple methodologies, driving actionable insights that shape product development and customer success. * 5+ years working with a various user research methodologies including focus groups, ethnography, concept validation, usability testing, card sorting, surveys, mobile testing, etc. * Master of User Research craft, recognized for expertise in both qualitative and quantitative research methods, and for fostering a culture of learning and innovation. * Bachelor's degree in Cognitive Psychology, Experimental Psychology, or a related field; PhD or other advanced degree preferred. * Limited immigration sponsorship may be available * Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred: * Effective mentor, building impactful relationships with junior researchers and cross-functional teams, while guiding their professional growth. * Expert analytical and problem-solving skills, with a strong foundation in data analysis, statistical methods, and the creation of metrics dashboards. * Proficient in using research insights to advocate for a customer-focused and product-driven mindset. * Highly experienced in developing creative, strategic research plans that seamlessly connect big-picture thinking with detailed execution. * Exceptional communication and collaboration skills, with the ability to present research findings clearly and influence decisions across all levels of the organization. * Inspirational player-coach, capable of leading research efforts for large teams or independently driving research initiatives for specific products. * Adept at conducting rapid, iterative research to inform product decisions and identify simple solutions to complex problems. * Humble, curious, and learning-forward, embracing an iterative approach to research that favors action, learning, and adaptation. The team: US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte's primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte's success. It is the engine that drives Deloitte, serving many of the world's largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000 - $191,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ EA_ExpHire EA_ITS_ExpHire PXE_JOBS #LH-1 Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see ************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 312535 Job ID 312535
$60k-75k yearly est. 38d ago

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Senior UX Researcher
Shift4 4.2
User experience researcher job in Tampa, FL
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit *************** Senior UX / User Experience Researcher Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. What we're looking for The Merchant Experience team is building a research practice within Shift4 Labs™ a customer-led product incubator purpose-built to design products that propel our Merchants forward. We are looking for an experienced, human-centered User Experience Researcher to support current product initiatives and establish the foundations of the Shift4 Labs design research practice. Our initial phase will be focused on establishing a nimble usability evaluation processes and formalizing our customer insights. Ultimately, we hope to grow the research practice within Shift4 Labs to incorporate more generative research activities. The ideal candidate for this role is a highly skilled product researcher with a deep understanding of the role customer research plays in creating best-in-class experiences with an equal mix of usability and desirability. The candidate should have a balanced view of the relationship between customer needs and business goals and be able to articulate clear and practical insights to internal stakeholders. This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL (preferred location) / Atlanta, GA / Center Valley, PA / Las Vegas, NV / Toronto, Canada Relocation assistance may be available. Responsibilities Plan and implement necessary research initiatives based on product roadmaps and organizational initiatives. Author and conduct various types of usability evaluations, including moderated, unmoderated, and prototype testing which may include experiments, t-tests, A/B tests, and other data analysis. Apply diverse research methods such as interviews, surveys, contextual inquiries, ethnography, and diary studies to address key questions. Facilitate workshops and collaborative sessions to assist customers in articulating business needs. Create process flows, wireframes, mockups and functional prototypes to effectively communicate design strategies and detailed interaction behaviors. Synthesize findings into clear, actionable insights and influence key stakeholders through storytelling and evidence-based recommendations. Help build product metrics measurement programs, platforms and reporting mechanisms to scale growing organizational needs. Develop and maintain a repository of research findings and standard methodologies to promote organizational learning and drive continuous improvements. Qualifications 7+ years hands-on of experience in UX research with a focus on usability testing and mixed-method studies. Excellence in evaluative research (e.g., usability testing, prototype validation, A/B testing). Excellent written communication, presentation, and interpersonal skills in English; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization. Focused interest in growing into the generative research insights arena of UX. Ability to independently drive multiple concurrent projects in an agile environment. Experience in complex B2B SaaS or enterprise platforms with multiple personas. A robust portfolio showcasing prior research projects with both desktop + mobile research outcomes. Preferred Skills (Additional skills that are a plus to have): Working knowledge of Figma. #LI-BN1 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$64k-90k yearly est. Auto-Apply 14d ago
DoD SkillBridge Vulnerability Researcher (Cyber199)
Research Innovations 3.8
User experience researcher job in Saint Pete Beach, FL
Research Innovations, Inc. (RII) is breaking through the big, slow, status quo with transformative technology that fundamentally changes and improves the world. We develop cutting-edge software for all levels of the government and military. Using agile development practices and user-centered design, we create innovative software solutions for complex real-world problems. We are seeking a dedicated Vulnerability Research SkillBridge candidate to join our Cyber Security team. In a Vulnerability Research SkillBridge opportunity at RII, you will play a pivotal role in solving unique and challenging problems for our esteemed Defense and Homeland Security customers. This position requires a proactive mindset, deep technical expertise in vulnerability research, reverse engineering, and exploit mitigations/bypasses, and a drive to live one of our core values: Get s#!t done. This position is specifically for members of the DoD who are transitioning back to civilian life and can take advantage of programs such as SkillBridge. RII has strong connections to the military community, and we understand the transition to civilian life can be stressful-we will help you navigate those challenges. We are an approved DoD partner, and we have supported the transition of several active duty members to civilian roles, many of whom have been offered and accepted full-time employment with RII at the completion of their Skillbridge. During and after, RII provides an industry-leading mentorship and training program to selected applicants, supporting challenging, real, mission-oriented problems. This position requires an active US Secret security clearance.WHAT YOU WILL BE DOING Conducting in-depth reverse engineering and vulnerability analysis across various architectures and platforms, including x86/64, ARM, PowerPC, and more Researching and analyzing operating system and application internals, identifying and understanding security strengths and weaknesses of those systems Developing and enhancing functionality by adding features and capabilities to undocumented interfaces Modeling and analyzing in-memory compiled application behavior to identify potential vulnerabilities and improve security measures Developing and understanding mobile/embedded systems and kernel modules, particularly related to vulnerability research Participating actively in our extensive Vulnerability Research mentorship program, sharing knowledge and collaborating with colleagues WHAT YOU HAVE DONE Proficient understanding of wireless networking and associated security protocols, such as Wi-Fi (802.11), Bluetooth, or cellular networks (2G/3G/4G/5G). Familiarity with common vulnerabilities and attack vectors in wireless communication Strong grasp of legacy exploit mitigations and bypass techniques, including but not limited to Address Space Layout Randomization (ASLR), Data Execution Prevention (DEP/NX), Stack Cookies (Canaries), and Control Flow Integrity (CFI). Experience in identifying and circumventing these security measures In-depth knowledge of both security and network fundamentals, such as cryptography, authentication, access control, and network protocols (TCP/IP, UDP, DNS, HTTP, etc.). Understanding the security implications and potential vulnerabilities associated with these concepts Programming experience with both scripted languages (preferably Python3) and compiled languages (preferably C). Ability to write efficient and secure code for vulnerability research and exploit development purposes Familiarity with low-level architectures such as x86, ARM, or MIPS. Understanding the underlying principles, instruction sets, and memory models of these architectures for vulnerability identification and analysis Experience with operating system internals and implementations, including Windows, Linux, or mac OS. Knowledge of system structures, process management, memory management, and security mechanisms at the kernel level Excellent oral, written, and interpersonal communication skills, with the ability to effectively convey complex technical concepts and interact with customers and team members alike EVEN BETTER Experience with vulnerability research and reverse engineering of real-time operating systems (RTOS), such as FreeRTOS, QNX, or VxWorks. Understanding the unique security challenges and attack vectors specific to RTOS environments Bachelor's or postgraduate degree in Computer Science, Computer Engineering, or a related field Experience with software protection and binary armoring techniques, such as anti-debugging, code obfuscation, or tamper resistance. Understanding the methods employed to protect software from reverse engineering and vulnerability discovery Proficiency in agile development methodologies, including Scrum or Kanban, for efficient collaboration and iterative development in a cybersecurity context Familiarity with low-level iOS/Android development and associated security considerations, such as jailbreaking or rooting, application sandboxing, or secure interprocess communication (IPC) Knowledge of hypervisors and their security implications, including virtualization-based security, guest escape vulnerabilities, or hypervisor-based rootkits Proficiency in malware analysis, including static and dynamic analysis techniques, behavioral analysis, and code deobfuscation. Experience in identifying and analyzing malware samples to understand their capabilities and potential vulnerabilities Experience with constraint solving techniques, such as symbolic execution, theorem proving, or model checking, for vulnerability identification, verification, and exploit generation Background in machine learning, particularly in the context of vulnerability analysis and detection, such as using ML techniques to identify patterns in code or analyze network traffic for anomaly detection We work to help your intellectual passions and creativity thrive. It's one of our core values: Let your geek flag fly. We also offer all employees comprehensive benefits including: flexible work schedules, health insurance coverage, paid time off, 401k with a company match, paid parental leave, access to wellness programs and much more. You get this all from day one, and all paid for by RII. It's all part of another of our core values: Stay human. It's why our comfortable and colorful offices such as our headquarters, include a community game room, pantry, massage chair, and an escape room, among other amenities. It's why we have community ambassadors and regular community events. Research Innovations, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, genetics, disability status, protected veteran status, age, or any other characteristic protected by state, federal or local law. #LI-AC1
$37k-78k yearly est. Auto-Apply 60d+ ago
Open Rank Basic Science Researcher; Allergy and Immunology
Description This
User experience researcher job in Tampa, FL
The Morsani College of Medicine, Department of Internal Medicine, Division of Allergy and Immunology, is seeking a full-time Open Rank Basic Scientist with a research interest in independent and collaborative research within the discipline of Allergy and Immunology (Asthma, Immunotherapy, Food Allergies, etc). Additional academic responsibilities will include advising and mentoring students in the development of scholarly projects; assessing, reviewing, and evaluating student educational activities and progress; and serving on university-wide, medical school, and/or departmental committees. The candidate will complement current areas of faculty expertise and be expected to develop and maintain an externally funded, sustainable program for independent and or collaborative research in the candidate's area of interest. Prefer: 3-4 years of basic science experience. Previous experience in an academic medical center with a proven track record in teaching. Minimum: Ph.D. degree in immunology, microbiology, or related life sciences discipline from an accredited institution or the highest degree appropriate in the field of specialization with a demonstrated record of achievement in teaching, academic research, and service. Must meet university criteria for appointment to the rank of Assistant, Associate, or Full Professor. For Associate/Full Professor - Normally will have produced creative work, professional writing or research in refereed and other professional journals, and be a recognized authority in the field of specialization. Preferred: Solid understanding of immunology, molecular biology, and cellular signaling pathways. Experienced in a basic immunology lab, with a strong grasp of techniques including cell culture, PCR, flow cytometry, ELISA, cytokine profiling, and immunoassays. Hands-on experience with in vivo immunological models (e.g., murine xenograft/allograft models, immune reconstitution studies, or infection/challenge models). Proven expertise in immune response characterization, including immune cell phenotyping, cytokine analysis, and antigen-specific response assays. Familiarity with data analysis for immunological experiments (e.g., flow cytometry data, multiplex cytokine assays, or immune repertoire sequencing) and comfort using basic computational tools (e.g., GraphPad Prism, FlowJo, R) for analysis. Basic knowledge in bioinformatics and transcriptomic analysis are a plus. Strong problem-solving skills, attention to detail, and the ability to collaborate effectively in multidisciplinary immunology or translational research teams. The successful candidate must have an exceptional record of publications in leading peer-reviewed journals, a well-defined research vision, and will be expected to establish and maintain an innovative externally funded research program. We will consider any qualified candidates working with mammalian models, humans, or human IPSCs. Teaching: Teach medical students and residents about in-patient and out-patient internal medicine; with the majority of effort involving supervising internal medicine residents in an in-patient setting. Position may also do precepting medical students in an ambulatory clerkship. Research: Design and execute hypothesis-driven experiments. Analyze, interpret, and present data in lab meetings, institutional seminars, and scientific conferences. Maintain accurate and organized research records and contribute to manuscript preparation, grant writing, and peer-reviewed publications. Stay current with relevant scientific literature and bring innovative ideas and critical thinking to the lab's research direction. Collaborate with internal and external teams, including clinicians, and core facilities, to advance translational aspects of the research. Demonstrate a strong commitment to scientific integrity, teamwork, and professional development. The candidate will participate in the teaching of residents, fellows, and medical students in clinical medicine. Responsible to a Chair or other appropriate higher-level administrator of a State university. Responsible for teaching, research, service, and related administrative activities. Responsible for academic advising and related activities. May represent the university, college/school, or department.
$33k-65k yearly est. Auto-Apply 60d ago
Open Rank Basic Science Researcher; Allergy and Immunology
University of South Florida 4.5
User experience researcher job in Tampa, FL
The Morsani College of Medicine, Department of Internal Medicine, Division of Allergy and Immunology, is seeking a full-time Open Rank Basic Scientist with a research interest in independent and collaborative research within the discipline of Allergy and Immunology (Asthma, Immunotherapy, Food Allergies, etc). Additional academic responsibilities will include advising and mentoring students in the development of scholarly projects; assessing, reviewing, and evaluating student educational activities and progress; and serving on university-wide, medical school, and/or departmental committees. The candidate will complement current areas of faculty expertise and be expected to develop and maintain an externally funded, sustainable program for independent and or collaborative research in the candidate's area of interest. Prefer: 3-4 years of basic science experience. Previous experience in an academic medical center with a proven track record in teaching. Working at USF With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts. About USF The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at ************ Compliance and Federal Notices This position may be subject to a Level 1 or Level 2 criminal background check. Applicants have rights under Federal Employment Laws: The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. Family and Medical Leave Act (FMLA) Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process. Equal Employment Opportunity The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract. USF Health's mission is to envision and implement the future of health. It is the partnership of the University of South Florida Morsani College of Medicine, the College of Nursing, the College of Public Health, the College of Pharmacy, the School of Biomedical Sciences and the School of Physical Therapy and Rehabilitation Sciences; and the USF Physician's Group. USF is a global research university ranked 34th in federal research expenditures for public universities. For information regarding the USF Health, please visit our website at ********************************* Minimum: Ph.D. degree in immunology, microbiology, or related life sciences discipline from an accredited institution or the highest degree appropriate in the field of specialization with a demonstrated record of achievement in teaching, academic research, and service. Must meet university criteria for appointment to the rank of Assistant, Associate, or Full Professor. For Associate/Full Professor - Normally will have produced creative work, professional writing or research in refereed and other professional journals, and be a recognized authority in the field of specialization. Preferred: Solid understanding of immunology, molecular biology, and cellular signaling pathways. Experienced in a basic immunology lab, with a strong grasp of techniques including cell culture, PCR, flow cytometry, ELISA, cytokine profiling, and immunoassays. Hands-on experience with in vivo immunological models (e.g., murine xenograft/allograft models, immune reconstitution studies, or infection/challenge models). Proven expertise in immune response characterization, including immune cell phenotyping, cytokine analysis, and antigen-specific response assays. Familiarity with data analysis for immunological experiments (e.g., flow cytometry data, multiplex cytokine assays, or immune repertoire sequencing) and comfort using basic computational tools (e.g., GraphPad Prism, FlowJo, R) for analysis. Basic knowledge in bioinformatics and transcriptomic analysis are a plus. Strong problem-solving skills, attention to detail, and the ability to collaborate effectively in multidisciplinary immunology or translational research teams. The successful candidate must have an exceptional record of publications in leading peer-reviewed journals, a well-defined research vision, and will be expected to establish and maintain an innovative externally funded research program. We will consider any qualified candidates working with mammalian models, humans, or human IPSCs. * Teaching: Teach medical students and residents about in-patient and out-patient internal medicine; with the majority of effort involving supervising internal medicine residents in an in-patient setting. Position may also do precepting medical students in an ambulatory clerkship. * Research: Design and execute hypothesis-driven experiments. Analyze, interpret, and present data in lab meetings, institutional seminars, and scientific conferences. Maintain accurate and organized research records and contribute to manuscript preparation, grant writing, and peer-reviewed publications. Stay current with relevant scientific literature and bring innovative ideas and critical thinking to the lab's research direction. Collaborate with internal and external teams, including clinicians, and core facilities, to advance translational aspects of the research. Demonstrate a strong commitment to scientific integrity, teamwork, and professional development. * The candidate will participate in the teaching of residents, fellows, and medical students in clinical medicine. * Responsible to a Chair or other appropriate higher-level administrator of a State university. * Responsible for teaching, research, service, and related administrative activities. * Responsible for academic advising and related activities. * May represent the university, college/school, or department.
$33k-44k yearly est. 59d ago
RESEARCH SCIENTIFIC PUBLISHING AND REPOSITORY SPEC
Moffitt Cancer Center 4.9
User experience researcher job in Tampa, FL
At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America's Best Large Employers and America's Best Employers for Women, Computerworld magazine's list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time's Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999. Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision. Summary The Biomedical Library is looking for a Research Publication and Content Editor for their Magnolia Campus location Job Summary : The Research Scientific Publishing and Repository Specialist serves as a senior editor for key manuscripts and projects, while also acting as the primary facilitator of educational and publication repository initiatives within the Office of Scientific Publications. Collaborating closely with the Biomedical Library, the role contributes to the development and maintenance of the Moffitt Publication Repository, Manuscript Pre-Submission Review Process, in addition to editing SOPs, topic guidelines, webpages, and resource guides. The role involves extensive collaboration with internal and external stakeholders, including grant administrators, members of the Office of Scientific Development, and sponsors (NIH, DOD, etc.), to develop and maintain internal tracking and reporting required by grants, research projects, and institutional authorities. Working in conjunction with the Biomedical Library, this role collaborates on: * Development and maintenance of the Moffitt Publication Repository * Manuscript Pre-Submission Review Process * Faculty Peer-Review & Writing Group The role will lead educational initiatives in scientific writing and publishing for faculty, postdocs, and graduate students, developing materials on open access, scholarly communications, and academic identity management. The role promotes scholarly copyright education, developing programs and best practices in consultation with key stakeholders. In addition to administrative responsibilities, the position offers editorial support for high-priority manuscripts and grant applications. Credentials and Qualifications: * Bachelor's degree in a scientific discipline or technical writing (e.g., biology, chemistry, physics, technical writing, or related field); with five (5) years of experience in a research or academic setting, with a focus on scientific editing/writing. * Medical Writer Certified (MWC) required within one (1) year of hire. Share:
$33k-58k yearly est. 44d ago
Employee Experience Manager
Calhoun International 4.7
User experience researcher job in Tampa, FL
Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first! We are committed to recruiting, nurturing, and retaining top talent! We offer a competitive total compensation package that sets us apart from our competition. Core One is a team-oriented, dynamic, and growing company that values exceptional performance! This position is contingent upon award. This position serves as the on-site lead for SPPS contracted personnel, overseeing daily operations, task management, and administrative support for USCENTCOM J5-Plans. The role includes managing staff, coordinating leadership schedules, maintaining SharePoint and classified networks, and supporting travel, security, and tasker systems. It requires extensive military experience, leadership skills, and proficiency in SharePoint and Microsoft Office. Roles and Responsibilities * Serve as the on-site lead for all SPPS contracted personnel. * Manage task order staff in accordance with PWS requirements and COR guidance. * Oversee daily operations in support of the Directorate and contract staff. * Maintain and coordinate short- and long-term calendars, including leadership schedules and battle rhythm events. * Supervise administrative functions, track personnel task completion, and ensure accurate reporting. * Prepare, submit, and track contractor travel requests and Additional Work Effort (AWE) submissions. * Manage records of travel and AWE expenditures. * Provide facility and administrative support across multiple government locations. * Administer the J5-Plans Tasker Management Tool (TMT) for USCENTCOM, Joint Staff, and DoD taskings. * Support reporting requirements, personnel evaluations, supply inventories, and security processes. * Maintain and update SharePoint sites and organizational file servers on SIPR and JWICS networks. * Validate staff clearances and manage facility access updates. * Assist with Defense Travel System (DTS) usage and coordination of travel arrangements. * Serve as the Lead Scheduler for J5-Plans TSVTCs. * Coordinate with help desks to resolve technical issues in a timely manner. Position Requirements * Minimum 12 years of military service. * At least 3 years of experience at a Joint or Combined Command Headquarters. * 4+ years of SharePoint experience, including 2+ years as a SharePoint Administrator. * Proficiency with Microsoft Office applications (Word, Excel, PowerPoint). Preferred Skills * Excellent organizational, communication, and leadership skills. * Ability to manage multiple priorities in a fast-paced environment. * Experience with classified networks and task management systems. * Familiarity with government contracting standards and compliance practices. Security Requirement: Active Top Secret/SCI Clearance is required. Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. __PRESENT__PRESENT__PRESENT__PRESENT __PRESENT __PRESENT__PRESENT
$65k-95k yearly est. 60d+ ago
UX/UI Designer
Reliaquest 3.5
User experience researcher job in Tampa, FL
We are looking for a UX Designer to join us in continuing to build our AI powered security operations platform, GreyMatter. We want a thoughtful, excited designer who is a self starter and will take ownership of the work they do. You will work with the UX team as well as Product Managers to shape GreyMatter while educating others about design best practices. This is a unique opportunity to tackle tough design problems that comes with designing a world class user experience. Above all else, this role will allow you to work and learn from some of the most talented people in the business as well as have a direct contribution to the growth and success of ReliaQuest. The everyday hustle: * Meeting with customers to deeply understand their needs, pain points, and aspirations. You'll be the voice of the user, uncovering insights that shape the foundation of our products. This can be through interviews, usability testing, or analyzing feedback * Collaborating with product managers and developers, and other stakeholders, advocating for the best possible user experience. You are bridging the gap between user needs and technical feasibility. * Illustrate and iterate on design ideas through storyboards, sketches, and prototypes. You'll have the freedom to experiment, refine, and perfect your designs. From brainstorming sessions to testing prototypes with users, you'll play a key role in shaping the vision of our products and ensuring they meet real-world needs * Designing wireframes and high-fidelity user interfaces, you'll be at the forefront of creating designs that are not only visually stunning but also highly functional. You'll dive into the details, ensuring every interaction and visual element aligns with our brand and enhances the user journey. Do you have what it takes: * 3+ years of proven experience as a UX/UI Designer * Strong portfolio of design projects that positively effected the business * Experience working with external customers to understand pain points and brainstorming to create solutions * Passion for designing solutions to complex, technical problems * Proficient in design software (e.g. Figma) What makes you uncommon? * Knowledge of HTML/CSS/JavaScript * Strong portfolio of design projects in AI/LLM's
$65k-92k yearly est. Auto-Apply 60d+ ago
UX Design Lead - Senior Manager
PwC 4.8
User experience researcher job in Tampa, FL
**Specialty/Competency:** Design **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 20% At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In user experience design at PwC, you will focus on the process of creating and enhancing the overall experience that users have when interacting with a product, system, or service. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Craft and convey clear, impactful and engaging messages that tell a holistic story. + Apply systems thinking to identify underlying problems and/or opportunities. + Validate outcomes with clients, share alternative perspectives, and act on client feedback. + Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. + Deepen and evolve your expertise with a focus on staying relevant. + Initiate open and honest coaching conversations at all levels. + Make difficult decisions and take action to resolve issues hindering team effectiveness. + Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the User Experience Design team you will lead the creation of innovative design solutions that enhance user experiences. As a Senior Manager you will guide and inspire design team members, making sure the delivery of quality, AI-driven digital products that align with client expectations and PwC's strategic goals. Responsibilities - Foster a collaborative environment that encourages creativity and innovation - Utilize AI technologies to improve design processes and outcomes - Mentor junior designers to enhance their skills and professional growth - Oversee project timelines and quality standards for design initiatives - Analyze user feedback to inform design improvements and iterations What You Must Have - Bachelor's Degree - At least 7 years of UX/UI or product design experience in technology-driven or AI-enabled environments What Sets You Apart - Master's Degree in Design, Computer Science preferred - Proficiency with Figma, Adobe Creative Suite, and prototyping tools - Experience in user research, usability testing, and journey mapping - Familiarity with AI-assisted design and data visualization methods - Excelling in agile product development and design delivery - Demonstrating leadership in UX/UI design and digital innovation - Guiding and inspiring design team members through collaboration - Promoting a culture of creativity and inclusion across teams - Staying at the forefront of emerging design technologies and trends - Translating complex business and user needs into clear, actionable design outcomes Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
$53k-75k yearly est. 5d ago
Member Experience Manager
EŌS Fitness 3.9
User experience researcher job in Riverview, FL
EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staﬀ while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the ﬁrst point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and oﬀering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reﬂects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the ﬁtness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proﬁciency with ﬁtness management software, social media platforms, and Microsoft Oﬃce Suite. Knowledge of ﬁtness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certiﬁcation within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $18 - $20 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
$18-20 hourly Auto-Apply 15d ago
Team Member - S13244
Tice Florida Chicken Holdings
User experience researcher job in Tampa, FL
What's life like working at Popeyes Louisiana Kitchen proudly operated by TICE? As a restaurant team member, you'll play a crucial role in delivering our delicious and authentic Louisiana-style chicken and serve our valued customers with love. What will my day-to-day look like? Greeting customers "Welcome to Popeyes" and taking their order Serve Famous Louisiana Chicken Provide exceptional guest service Keep your work area clean and tidy, ensuring restaurant cleanliness Uphold Popeyes food safety standards Any other duties needed to bring the Popeyes brand to life What shall I bring? A fun and vibrant work ethic A bubbly, can-do attitude that finds a way to win Previous customer service knowledge or the desire to learn Ability to be flexible and adjust to fast-paced customer demands How will I grow? Share our culture of Teamwork, Integrity, and Commitment to Excellence. Gain hands-on experience in a fast-paced restaurant environment. Develop exceptional customer service skills and enhance your communication abilities. Acquire teamwork and collaboration skills by working closely with diverse team members. Learn about food safety standards and procedures, ensuring a safe dining experience for all guests. Develop time management skills as you balance various tasks during busy shifts. What's on offer? Flexible scheduling to balance work and personal life Opportunities for skill development and growth within our expanding team Discounted meals during your shifts Comprehensive training to excel in the kitchen Represent our TICE brand with pride in our uniform At Popeyes Louisiana Kitchen, proudly operated by TICE, we're committed to delivering exceptional experiences to our guests. Join our dedicated team as we enrich lives through remarkable dining encounters. Together, we create an impact-one person, one meal, and one unforgettable guest experience at a time.
$18k-26k yearly est. 60d+ ago
Replenishment Team Member
Michaels 4.2
User experience researcher job in Tampa, FL
Store - TAMPA-S DALE MABRY, FLDeliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
$18k-25k yearly est. Auto-Apply 37d ago
Team Member - Weekends/Nights/Holidays - Hollywood 18 Port Richey
Regal Theatres
User experience researcher job in Port Richey, FL
Summary: Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Essential Duties and Responsibilities for each position include, but are not limited to, the following: Regular and consistent attendance Handling of emergency situations when called upon to do so General cleaning duties; and Compliance with our company dress code. Box Office Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes and coupons Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX). Promoting the Regal Crown Club program Ensuring tickets are sold in accordance with the MPAA rating system and company policy Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy Concession Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed coupons as well as concession stock inventory. Promoting the Regal Crown Club program Operating, preparing and cleaning of all concession related equipment Up selling/Suggestive selling Complying with all local, state and federal food safety laws. Abide by all federal and state laws with regards to breaks and/or meal periods. Ensure required alcohol certification and training are current where applicable. If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws. Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination. Usher Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums. Inspecting backpacks and packages when applicable. Managing crowd control and assisting guests in finding seats in auditoriums when necessary Enforcement of MPAA rating system Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre. Perform in-auditorium concession auxiliary sales as directed by management Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium Monitoring the cleanliness and operation of theatre vending equipment Assisting with all opening and closing duties as assigned by management Pay Scale Information: [ENTER HOURLY RATE HERE] Benefits: Our team receives the perk of enjoying free movie passes and discounted concessions at any Regal location. Additionally, all team members are eligible to participate in our 401(k) retirement plan, with a company match, once they reach the age of 21 and have completed six months of service. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Completion of cast certification program as a cast member and as box office cashier or progress towards completion required. If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University. Language Ability: Possess good public speaking, listen effectively and respond clearly and directly. Math Ability: Perform calculations with speed and accuracy and identify and correct errors. Reasoning Ability: Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition. Personal Skills: Possess excellent communication skills with customers, co-workers and management. Establish goals, budget time, and set priorities to achieve desired objectives. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
$18k-26k yearly est. 40d ago
Lead, UX Product Researcher
Deloitte 4.7
User experience researcher job in Tampa, FL
Role Overview: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. Strategically design, plan, and execute user research studies and analyze behavioral metrics to paint a complete picture of our users to drive design decisions and user experience priorities. This role requires a proven track record of user research strategy and execution using a deep toolbox of methodologies to explore behavior, workflow and motivations of our users. Passion for blending qualitative and quantitative research to inform design strategy, rapid prototyping, and iterative testing for continuous improvement essential. Join us in shaping the future of design! Recruiting for this role ends on March 31, 2026 Key Responsibilities: + Define research strategy, design, and execute research studies effectively + Provide user research expertise and execution across products in a cross-functional environment. + Develop appropriate research methodologies and test plans for products, employing innovative approaches that are the best fit for individual products or areas + Conduct research using a wide variety of qualitative and quantitative methods to generate actionable insights across the product development lifecycle, from generative research to identify new opportunities, iterative concept evaluation, and post-launch testing + Conduct internal cross-functional workshops using design-thinking methodologies to drive collaboration + Synthesizes research results into usable assets such as user personas, and translates research results into valuable and delightful design opportunities + Collaborate with empowered product teams to define success metrics from both qualitative and quantitative perspectives, aligning research with business goals + Connects the entire product team with users through communication of user research results in an easily consumable way tied to user outcomes + Develop a systematic approach to collecting, sharing, and communicating research insights with product teams to inform design improvements + Use research insights to inform product strategy and uncover new opportunities based on user needs. + Advocate for research findings in a compelling way that inspires action across teams. + Work closely with UX designers to translate research findings into actionable design recommendations and stay embedded to support their implementation. + Partner with empowered product teams to prioritize and identify key research topics. + Stay up to date on UX, user research, and behavioral analytics trends, best practices, and methodologies. + Create regular summary dashboards to share key research findings and insights with management teams. + Exhibit expertise in driving the data strategy across multiple listening channels, such as usage metrics, surveys, and usability testing. + Respond to ad hoc requests for metrics to guide design and product decisions. + Regularly provide insights to designers and empowered product teams on key behavioral metrics, such as tool usage, search behavior, feature engagement, user demographics, and pathway analysis. + Spreads knowledge, practices, and improvements in experience vertical community of practice. Stays current with trends in UX. Required Qualifications: + 5+ years of conducting comprehensive User Research across multiple methodologies, driving actionable insights that shape product development and customer success. + 5+ years working with a various user research methodologies including focus groups, ethnography, concept validation, usability testing, card sorting, surveys, mobile testing, etc. + Master of User Research craft, recognized for expertise in both qualitative and quantitative research methods, and for fostering a culture of learning and innovation. + Bachelor's degree in Cognitive Psychology, Experimental Psychology, or a related field; PhD or other advanced degree preferred. + Limited immigration sponsorship may be available + Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred: + Effective mentor, building impactful relationships with junior researchers and cross-functional teams, while guiding their professional growth. + Expert analytical and problem-solving skills, with a strong foundation in data analysis, statistical methods, and the creation of metrics dashboards. + Proficient in using research insights to advocate for a customer-focused and product-driven mindset. + Highly experienced in developing creative, strategic research plans that seamlessly connect big-picture thinking with detailed execution. + Exceptional communication and collaboration skills, with the ability to present research findings clearly and influence decisions across all levels of the organization. + Inspirational player-coach, capable of leading research efforts for large teams or independently driving research initiatives for specific products. + Adept at conducting rapid, iterative research to inform product decisions and identify simple solutions to complex problems. + Humble, curious, and learning-forward, embracing an iterative approach to research that favors action, learning, and adaptation. The team: US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte's primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte's success. It is the engine that drives Deloitte, serving many of the world's largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000 - $191,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ EA_ExpHire EA_ITS_ExpHire PXE_JOBS #LH-1 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
$60k-75k yearly est. 60d+ ago
Vulnerability Researcher I/II (Cyber256)
Research Innovations 3.8
User experience researcher job in Saint Pete Beach, FL
Research Innovations, Inc. (RII) is breaking through the big, slow, status quo with transformative technology that fundamentally changes and improves the world. We develop cutting-edge software for all levels of the government and military. Using agile development practices and user-centered design, we create innovative software solutions for complex real-world problems. We are seeking a dedicated Vulnerability Researcher to join our Cyber Security team. As a Vulnerability Researcher at RII, you will play a pivotal role in solving unique and challenging problems for our esteemed Defense and Homeland Security customers. This position requires a proactive mindset, deep technical expertise in vulnerability research, reverse engineering, and exploit mitigations/bypasses, and a drive to live one of our core values: Get s#!t done. This position requires the ability to obtain and maintain a Top Secret Clearance with SCI eligibility WHAT YOU WILL BE DOING Conducting in-depth reverse engineering and vulnerability analysis across various architectures and platforms, including x86/64, ARM, PowerPC, and more Researching and analyzing operating system and application internals, identifying and understanding security strengths and weaknesses of those systems Developing and enhancing functionality by adding features and capabilities to undocumented interfaces Modeling and analyzing in-memory compiled application behavior to identify potential vulnerabilities and improve security measures Developing and understanding mobile/embedded systems and kernel modules, particularly related to vulnerability research Participating actively in our extensive Vulnerability Research mentorship program, sharing knowledge and collaborating with colleagues WHAT YOU HAVE DONE Proficient understanding of wireless networking and associated security protocols, such as Wi-Fi (802.11), Bluetooth, or cellular networks (2G/3G/4G/5G). Familiarity with common vulnerabilities and attack vectors in wireless communication Strong grasp of legacy exploit mitigations and bypass techniques, including but not limited to Address Space Layout Randomization (ASLR), Data Execution Prevention (DEP/NX), Stack Cookies (Canaries), and Control Flow Integrity (CFI). Experience in identifying and circumventing these security measures In-depth knowledge of both security and network fundamentals, such as cryptography, authentication, access control, and network protocols (TCP/IP, UDP, DNS, HTTP, etc.). Understanding the security implications and potential vulnerabilities associated with these concepts Programming experience with both scripted languages (preferably Python3) and compiled languages (preferably C). Ability to write efficient and secure code for vulnerability research and exploit development purposes Familiarity with low-level architectures such as x86, ARM, or MIPS. Understanding the underlying principles, instruction sets, and memory models of these architectures for vulnerability identification and analysis Experience with operating system internals and implementations, including Windows, Linux, or mac OS. Knowledge of system structures, process management, memory management, and security mechanisms at the kernel level Excellent oral, written, and interpersonal communication skills, with the ability to effectively convey complex technical concepts and interact with customers and team members alike EVEN BETTER Experience with vulnerability research and reverse engineering of real-time operating systems (RTOS), such as FreeRTOS, QNX, or VxWorks. Understanding the unique security challenges and attack vectors specific to RTOS environments Bachelor's or postgraduate degree in Computer Science, Computer Engineering, or a related field Experience with software protection and binary armoring techniques, such as anti-debugging, code obfuscation, or tamper resistance. Understanding the methods employed to protect software from reverse engineering and vulnerability discovery Proficiency in agile development methodologies, including Scrum or Kanban, for efficient collaboration and iterative development in a cybersecurity context Familiarity with low-level iOS/Android development and associated security considerations, such as jailbreaking or rooting, application sandboxing, or secure interprocess communication (IPC) Knowledge of hypervisors and their security implications, including virtualization-based security, guest escape vulnerabilities, or hypervisor-based rootkits Proficiency in malware analysis, including static and dynamic analysis techniques, behavioral analysis, and code deobfuscation. Experience in identifying and analyzing malware samples to understand their capabilities and potential vulnerabilities Experience with constraint solving techniques, such as symbolic execution, theorem proving, or model checking, for vulnerability identification, verification, and exploit generation Background in machine learning, particularly in the context of vulnerability analysis and detection, such as using ML techniques to identify patterns in code or analyze network traffic for anomaly detection At RII, we believe that diversity in our workforce is critical to our success. We strive to hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes us stronger. We work to help your intellectual passions and creativity thrive. It's one of our core values: Let your geek flag fly. We also offer all employees comprehensive benefits including: flexible work schedules, health insurance coverage, paid time off, 401k with a company match, paid parental leave, access to wellness programs and much more. You get this all from day one, and all paid for by RII. It's all part of another of our core values: Stay human. It's why our comfortable and colorful offices such as our headquarters, include a community game room, pantry, massage chair, and an escape room, among other amenities. It's why we have community ambassadors and regular community events. Research Innovations, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, genetics, disability status, protected veteran status, age, or any other characteristic protected by state, federal or local law.
$37k-78k yearly est. Auto-Apply 10d ago
TBI Researcher-Open Rank
University of South Florida 4.5
User experience researcher job in Tampa, FL
The Department of Neurosurgery at USF is seeking a highly motivated and accomplished Translational Basic Scientist Researcher in the field of traumatic brain injury (TBI). Interests in additional areas of neuroscience such as, the molecular basis of neurological disorders, including Alzheimer's disease, Parkinson's disease, ALS-FTD, Ataxia, Huntington's disease, Multiple Sclerosis, stroke/vascular dementia and other neurological and psychiatric disorders are also welcome, as long as the individual's research is largely focused in the field of TBI. The candidate will be expected to collaborate with clinical and engineering teams to translate laboratory findings into therapeutic strategies. The successful candidate for this position is expected to have already established, or have the potential to establish, a nationally recognized, competitively funded research program and participate in graduate/medical student education and mentoring. The successful candidate will be provided with dry and wet laboratory space at the Center for Aging & Brain Repair and be placed in the Department of Neurosurgery as a home Department. Successful candidates will be offered institutional salary support commensurate with experience and highly competitive start-up packages that promote success. Working at USF With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts. About USF The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at ************ Compliance and Federal Notices This position may be subject to a Level 1 or Level 2 criminal background check. Applicants have rights under Federal Employment Laws: The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. Family and Medical Leave Act (FMLA) Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process. Equal Employment Opportunity The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract. MINIMUM: PhD or equivalent required Strong research background in traumatic brain injury or a closely related field, with demonstrated expertise in preclinical and/or translational research. Proven record of publications in high-impact journals. Experience with animal models of brain injury and advanced techniques such as imaging, histology, molecular biology, and behavior assays. Strong communication and interpersonal skills with a collaborative mindset. PREFERRED: Experience with high-dimensional data analysis, including genomics, proteomics, or transcriptomics. Familiarity with neuroinflammation, neural repair mechanisms, and TBI-related comorbidities. Ability to bridge basic and clinical research and contribute to the development of novel therapies. Conduct innovative and high-impact basic science research on traumatic brain injury with a focus on mechanisms of injury, repair and neuroinflammation. Utilize in vivo and in vitro models to investigate molecular and cellular pathways involved in TBI pathophysiology. Develop and implement designs for biomarker discovery and therapeutic interventions. Provide didatic and benchside teaching of undergraduate and graduate students and postdoctoral fellows. Provide Departmental or college-wide seminars. Perform basic and translational research in the area of traumatic injury, and other areas of neuroscience. Apply for external grants. Publish in peer-review journals and present research at appropriate external scientific conferences. Participate in service functions of the department and university, as well as at the national levels, including committees, editorial boards, and study sections.
$33k-44k yearly est. 60d+ ago
COORD RESEARCH DATABASE
Moffitt Cancer Center 4.9
User experience researcher job in Tampa, FL
At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America's Best Large Employers and America's Best Employers for Women, Computerworld magazine's list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time's Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999. Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision. Summary The NeuroOncology Program, led by Dr. Michael Vogelbaum, is seeking candidates for the full-time position of Coordinator for the Research Database. This vital position is about more than just reviewing and updating electronic medical records for research participants; it's about interpreting essential reports, including pathology and radiology, and ensuring data abstraction, management, and quality assurance while upholding the sacred trust of patient privacy. In this role, you will play a key part in supporting groundbreaking non-therapeutic studies conducted by Dr. Vogelbaum and other faculty members in the Program, contributing to a brighter future in cancer research. Position Highlights: * Works collaboratively with Total Cancer Care Protocol (TCCP), Principal Investigators, clinical faculty/staff and study team to coordinate tasks related to completing data abstraction. * Supports a limited number of PI-initiated research projects for non- therapeutic research studies with minimal supervision as assigned. The Ideal Candidate: * Must have experience in data abstraction, utilizes various sources such as data collection tools or subject's medical records and enters into an electronic database system, while maintaining privacy and protecting PHI. * Must have experience in data management enters accurate data in a timely fashion, identifies data discrepancies, missing data and follows up with resolution. * Must have experience in general quality assurance and quality checks on the data such as proofing for data entry errors and maintaining accurate data. * Demonstrates an understanding of medical terminology, most specifically terms related to anatomy, physiology, oncology, pathology, radiology and cancer treatment modalities. * Must be comfortable talking to physicians and other health care professionals. * Must have the ability to plan, organize and coordinate multiple work assignments; develop and maintain effective work relationships. * Must have the ability to read, write, interpret and apply instructions to assigned activities. * Must have experience in the use of basic office equipment. Responsibilities: * Perform data abstraction across a large research study portfolio for studies ranging in timelines with a growing team by accessing different technologies sources and tools. * Maintain high quality data by protecting patient privacy, performing quality checks within internal databases, completing quality audits and resolve all data queries from internal or external reviews. * Prepare data abstraction forms and databases in Redcap or keep current with assigned electronic data capture systems such as external sponsored systems. * Deliver strong customer experience by establishing expectations, timelines for deliverables, and proactively communicating with all customers. Credentials and Qualifications: * High School Diploma/GED required. Associate degree is preferred. * A minimum of 1 year of experience in using data processing techniques, word processing software and typing required. * Experience using database software programs needed. * Must be able to interpret components of the medical record, including pathology, radiology, history and physical, operative and discharge reports. * Must be familiar with confidentiality requirements and be able to maintain security of subject data. * Good oral and written communication skills needed. * Must be comfortable talking to physicians and health care professionals. * Knowledge of medical terminology is helpful and preferred. Moffitt Cancer Center is an NCI-designated comprehensive Cancer Center in Tampa, Florida. Tampa is an ideal choice for those seeking opportunities in a rapidly growing metropolitan city. With its vibrant economy and diverse culture, Tampa Bay offers a unique blend of urban sophistication and natural beauty. Join the many who have already discovered what makes Tampa one of the fastest-growing metropolitan cities in the US. Moffitt Team Members are: * Eligible for an annual Team Member Incentive * Eligible for an annual Team Member Merit Increase * Have an Inclusive Benefits package - Health, Financial, & Lifestyle coverage If you have the vision, passion, and dedication to contribute to our mission, then we have a place for you. Share:
$33k-58k yearly est. 60d+ ago
UX/UI Designer
Reliaquest 3.5
User experience researcher job in Tampa, FL
We are looking for a UX Designer to join us in continuing to build our AI powered security operations platform, GreyMatter. We want a thoughtful, excited designer who is a self starter and will take ownership of the work they do. You will work with the UX team as well as Product Managers to shape GreyMatter while educating others about design best practices. This is a unique opportunity to tackle tough design problems that comes with designing a world class user experience. Above all else, this role will allow you to work and learn from some of the most talented people in the business as well as have a direct contribution to the growth and success of ReliaQuest. The everyday hustle: • Meeting with customers to deeply understand their needs, pain points, and aspirations. You'll be the voice of the user, uncovering insights that shape the foundation of our products. This can be through interviews, usability testing, or analyzing feedback • Collaborating with product managers and developers, and other stakeholders, advocating for the best possible user experience. You are bridging the gap between user needs and technical feasibility. • Illustrate and iterate on design ideas through storyboards, sketches, and prototypes. You'll have the freedom to experiment, refine, and perfect your designs. From brainstorming sessions to testing prototypes with users, you'll play a key role in shaping the vision of our products and ensuring they meet real-world needs • Designing wireframes and high-fidelity user interfaces, you'll be at the forefront of creating designs that are not only visually stunning but also highly functional. You'll dive into the details, ensuring every interaction and visual element aligns with our brand and enhances the user journey. Do you have what it takes: • 3+ years of proven experience as a UX/UI Designer • Strong portfolio of design projects that positively effected the business • Experience working with external customers to understand pain points and brainstorming to create solutions • Passion for designing solutions to complex, technical problems • Proficient in design software (e.g. Figma) What makes you uncommon? • Knowledge of HTML/CSS/JavaScript • Strong portfolio of design projects in AI/LLM's
$65k-92k yearly est. Auto-Apply 11d ago
UX Design Lead - Senior Manager
PwC 4.8
User experience researcher job in Tampa, FL
Industry/Sector Not Applicable Specialism Design Management Level Senior Manager At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In user experience design at PwC, you will focus on the process of creating and enhancing the overall experience that users have when interacting with a product, system, or service. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: * Craft and convey clear, impactful and engaging messages that tell a holistic story. * Apply systems thinking to identify underlying problems and/or opportunities. * Validate outcomes with clients, share alternative perspectives, and act on client feedback. * Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. * Deepen and evolve your expertise with a focus on staying relevant. * Initiate open and honest coaching conversations at all levels. * Make difficult decisions and take action to resolve issues hindering team effectiveness. * Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the User Experience Design team you will lead the creation of innovative design solutions that enhance user experiences. As a Senior Manager you will guide and inspire design team members, making sure the delivery of quality, AI-driven digital products that align with client expectations and PwC's strategic goals. Responsibilities * Foster a collaborative environment that encourages creativity and innovation * Utilize AI technologies to improve design processes and outcomes * Mentor junior designers to enhance their skills and professional growth * Oversee project timelines and quality standards for design initiatives * Analyze user feedback to inform design improvements and iterations What You Must Have * Bachelor's Degree * At least 7 years of UX/UI or product design experience in technology-driven or AI-enabled environments What Sets You Apart * Master's Degree in Design, Computer Science preferred * Proficiency with Figma, Adobe Creative Suite, and prototyping tools * Experience in user research, usability testing, and journey mapping * Familiarity with AI-assisted design and data visualization methods * Excelling in agile product development and design delivery * Demonstrating leadership in UX/UI design and digital innovation * Guiding and inspiring design team members through collaboration * Promoting a culture of creativity and inclusion across teams * Staying at the forefront of emerging design technologies and trends * Translating complex business and user needs into clear, actionable design outcomes Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
$53k-75k yearly est. Auto-Apply 5d ago
Member Experience Manager
EŌS Fitness 3.9
User experience researcher job in Sarasota, FL
EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staﬀ while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the ﬁrst point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and oﬀering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reﬂects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the ﬁtness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proﬁciency with ﬁtness management software, social media platforms, and Microsoft Oﬃce Suite. Knowledge of ﬁtness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certiﬁcation within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $18 - $20 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
$18-20 hourly Auto-Apply 15d ago

Learn more about user experience researcher jobs

How much does a user experience researcher earn in Brandon, FL?

The average user experience researcher in Brandon, FL earns between $57,000 and $104,000 annually. This compares to the national average user experience researcher range of $73,000 to $135,000.

Average user experience researcher salary in Brandon, FL

$77,000

$57,00010%

$77,000Median

$104,00090%

What are the biggest employers of User Experience Researchers in Brandon, FL?

The biggest employers of User Experience Researchers in Brandon, FL are:

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User Experience Researcher Brandon, FL Jobs

User experience researcher jobs in Brandon, FL - 44 jobs

Lead, UX Product Researcher

Senior UX Researcher

DoD SkillBridge Vulnerability Researcher (Cyber199)

Open Rank Basic Science Researcher; Allergy and Immunology

Open Rank Basic Science Researcher; Allergy and Immunology

RESEARCH SCIENTIFIC PUBLISHING AND REPOSITORY SPEC

Employee Experience Manager

UX/UI Designer

UX Design Lead - Senior Manager

Member Experience Manager

Team Member - S13244

Replenishment Team Member

Team Member - Weekends/Nights/Holidays - Hollywood 18 Port Richey