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User experience researcher jobs in California - 1,304 jobs

  • Quantitative User Research Lead

    Apple Inc. 4.8company rating

    User experience researcher job in Sunnyvale, CA

    Austin Metro Area, Texas, United States Support and Service Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.The AppleCare Digital User Research team is seeking an experienced quantitative user research expert to lead impactful research studies and drive success of AppleCare Digital customer support experiences. The team conducts comprehensive studies across diverse topics globally, directly shaping how millions of Apple customers receive best-in-class support.AppleCare has a tremendous reach across Apple's customers, and we are seeking to better understand their evolving needs, expectations, and preferences. Example support experience areas including the support app, digital tools, chat, website, search, text-based, video, and multimedia content as well as generative AI features. In this critical role, you'll collaborate with a diverse set of stakeholder teams, including product managers, designers, producers, market managers, writers, and content strategists. Description The ideal candidate will lead research projects and oversee all aspects of project execution in-house as well as with research vendors, which include but are not limited to surveys, data analyses, report development and insights communication plans and strategies.A critical part of the position is the ability to conduct high quality mixed-method research, integrate findings with previous research and other data sources, and effectively communicate and engage business teams with user insights. You will also build strong relationships with colleagues and business stakeholders.The ideal candidate must demonstrate a proven ability to readily flex hands-on research expertise (e.g., survey development, programming, analyses, and reporting) with strategic thinking and readily move between minute detail and big ideas. Responsibilities Survey Design & Implementation: Independently create methodologically sound surveys across complexity levels-from rapid pulse checks to sophisticated research designs including conjoint analysis, market segmentation, and advanced statistical modeling Data Integration & Synthesis: Proactively identify opportunities to triangulate survey findings with complementary data sources (behavioral analytics, qualitative UX research, historical studies) to develop richer customer insights and uncover behavioral patterns Strategic Insights & Innovation: Recognize emerging trends and research gaps to establish novel perspectives on user behavior, while continuously developing new methodological capabilities and research frameworks Project Leadership: Successfully manage concurrent research initiatives while maintaining quality standards, effectively prioritizing deliverables and seamlessly transitioning between diverse project requirements Minimum Qualifications Bachelors with a concentration in Market Research, Psychology, Anthropology, Statistics for Behavioral Sciences or similarly relevant field focused on user experiences and analytics, with 8+ years of applicable professional experience Demonstrated experience leading mixed-method research supporting digital product innovation and optimization Deep hands-on expertise in mixed-method research methodologies, experimental design, and advanced data analyses for survey and market research Fluent in advanced research methods like segmentation, conjoint, MaxDiff, perceptual mapping, structural equation modeling, etc. Demonstrated experience in integrating data from different sources - surveys, click-through behavioral data, UX interviews Ability to mine and analyze behavioral analytics data (e.g., click-through metrics, digital engagement, conversion paths) and connect key insights to research data Comfortable operating in uncharted territory, pushing methodological innovation, and setting a higher standard for customer empathy Effective verbal and written communication skills, distilling complex mixed-method research reports into understandable, compelling, and actionable insights Fluent in using analytics tools (like R, SQL, SPSS, SAS, etc.) to analyze research and behavioral data Preferred Qualifications M.A. or M.S. in Market Research, Psychology, Anthropology, Statistics for Behavioral Sciences or similarly relevant field focused on user experiences and analytics is strongly preferred Experience with client and vendor side is preferred Working knowledge of UX industry methodologies Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Apple accepts applications to this posting on an ongoing basis. #J-18808-Ljbffr
    $189k-263k yearly est. 3d ago
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  • Impactful Quantitative UX Researcher - Ads Platform

    Google Inc. 4.8company rating

    User experience researcher job in Mountain View, CA

    A leading tech company in Mountain View seeks a Quantitative User Experience Researcher to evaluate user behaviors and improve customer engagement. The role requires strong skills in programming and statistical methods, alongside a Bachelor's degree and several years of research experience. Successful candidates will influence product strategies based on empirical research and collaborate across functions. The position offers a competitive salary range of $129,000 to $185,000 plus bonuses and equity. #J-18808-Ljbffr
    $129k-185k yearly 4d ago
  • Online Research Participant - Earn Cash for Sharing Your Views

    Opinion Bureau

    User experience researcher job in Vallejo, CA

    Take quick online surveys and earn rewards for sharing your thoughts. Join today - it's free and easy!
    $65k-129k yearly est. 1d ago
  • Principal UX Designer - Devices Experience Leadership

    Amazon 4.7company rating

    User experience researcher job in San Francisco, CA

    A leading technology company in San Francisco is seeking a Principal UX Designer. This role involves driving design strategy for Amazon's device offerings and mentoring senior designers. The ideal candidate will have over 10 years of design experience and a strong online portfolio. Responsibilities include influencing design frameworks and collaborating with leadership to ensure alignment with business goals. This position offers a competitive salary range of $180,300 to $244,000 annually. #J-18808-Ljbffr
    $180.3k-244k yearly 2d ago
  • User Study Researcher

    OSI Engineering 4.6company rating

    User experience researcher job in San Diego, CA

    A globally leading consumer device company headquartered in Cupertino, CA is looking for an experienced User Study Researcher to join their team! Job Responsibilities: • Plan, execute and track large scale data collections and user studies for algorithm development • Track and report on progress, blockers and key deliverables to Data Operations Team • Collaborate with hardware, software, infrastructure and Operations teams on requirements for data collections • Create and maintain documentation for HW/SW platform setup and protocol for vendor training and deployment • Support Data Operations team with equipment set up and inventory tracking Qualifications: • Bachelor's degree in Industrial Engineering, Operations Management, or similar • 3+ years of industry experience in one or more of the following fields/roles: Operations (i.e. data, product, lab, R&D, etc.), Test/Quality/Support Engineering or Technical Program Management • Sound technical troubleshooting and triage methodology • Clear and concise written and verbal communication, and communicates with technical and non-technical individuals with ease Type: Contract Duration: 6 months with extension Work Location: Sunnyvale, CA or San Diego, CA (100% on site) Pay range: $ 47.00 - $ 62.00 (DOE)
    $47-62 hourly 1d ago
  • Research Stream Lead

    Metr

    User experience researcher job in Berkeley, CA

    Referral Bonus We are offering a $21k referral bonus for this role. You can refer people through our form, and it lists the terms of this bonus. We are a nonprofit research organization that develops scientific methods to assess AI capabilities, risks and mitigations, with a specific focus on threats related to autonomy, AI R&D automation, and alignment. We believe it is robustly good for civilization to have a clearer understanding of what dangers AI systems pose, and we are extremely excited to find ambitious, excellent people to join our team and tackle one of the most important challenges of our time. We evaluate candidates primarily through (paid) work tests. We usually do an in-person trial as well but can be flexible about this. Role Mission: Lead a team and own one of the key areas needed to understand the level of risk from future models Example research areas: How can we tell models aren't undermining our evaluations by sandbagging or alignment faking? How much cognition can models do without revealing it in their reasoning traces? How close are models to being able to sabotage research at AI companies or at METR? How reliable are safety claims made by AI developers based on new techniques, e.g. activation steering? What egregiously misaligned behaviors do models display? How good are monitors at picking up on this, or do they tend to collude with (or get exploited by) the agents? Build model organisms or red-teaming approaches to test the robustness of METR's or external evaluations and safety measures What the job involves Collaborate with other research streams to identify the questions that need to be answered for METR to be able to accurately assess catastrophic risk from models in the near and longer-term future. Lead research to answer these questions as cheaply and effectively as possible, trading off between being scrappy and careful in the right places. Significantly improve METR's risk reports based on the research your team has done. Publish 'fundamental' research that's similarly impactful to the time horizon methodology. Your team's work makes foundational progress, improves collective understanding of the relevant phenomena, and becomes the standard way to think and talk about it, for METR and our target audience (highly informed and engaged people but who may be skeptical of AI risk or of METR). Maintain METR's high-integrity culture - communicate research accurately and don't overhype - even critics or skeptics generally praise the work's quality. Build a strong team, identify talent needs and be an effective hiring manager, maintain high standards of performance on your team, grow and empower top performers. Lead team effectively, get people excited about and bought into goals, maintain motivation and momentum. Maintain high research velocity: we're generally learning meaningful new things every week or two (unless we're explicitly investing in a large high-payoff project we've derisked). The ideal candidate has experience leading high-performing research teams working with frontier ML systems, such as alignment, post-training, interpretability, or frontier evaluations. Other promising candidate profiles Experience as a research manager in an ML related area (or a technical non-ML field like quantitative trading while also keeping up with relevant ML / AI safety literature) Experience as a technical engineering manager, including with some experience with fast-moving/scrappy research workflows Track record of high-quality ML research, with clear evidence of multiple impactful research outputs (such as papers, blog-posts, etc.) where you are a key contributor. These works feature well-designed methodology or experiments, are well-written, and clearly and carefully communicated without overstating results. High quality output that's highly relevant to METR's work. You have public research, writing, code or some other artifact that demonstrates your careful thinking, deep understanding of and ability to make progress on METR's research directions. Evidence of outstanding achievement. You have some other impressive achievement that demonstrates you have the relevant skills or can learn very quickly, such as founding a successful startup, having widely-used open-source projects, or having made scientific contributions outside your area of expertise. These are not exhaustive and we'd be excited to hear about other evidence of outstanding achievements! Salary range: $250,000 - $450,000 a year (base) Benefits The office: Catered lunch and dinner daily; in-office gym and shower Relocation support: Stipend for moving to the Bay Area Time-off and leave: Unlimited PTO and 21-week parental leave for new parents Commuter benefit: Monthly transit/parking stipend and an annual Uber budget Professional development benefit: for training, courses, conferences, and AI safety education Mental health benefit: for therapy, medication, and other mental health expenses Wellness benefit: for gym memberships and other wellness expenses Work equipment benefit: for home office and workstation equipment expenses Our Culture METR is a mission-driven organization. We believe our work can meaningfully shape humanity's future for the better, and we want to be the best people in the world doing this work. We have a tight-knit, collaborative research culture rooted in truth-seeking and integrity. We're fiercely committed to producing high-quality, trustworthy science. We're honest and transparent about our results, especially when they may go against the grain. We've earned trust as reliable partners who handle confidential information with care. We maintain a low-ego, drama-free environment focused on what matters. Hybrid Requirements Our technical team members are in our office in Berkeley 3-5 days/week. Please let us know in your application if this is a constraint. If you lack US work authorization and would like to work in-person (strongly preferred), we can likely sponsor a cap-exempt H-1B visa for this role. We encourage you to apply even if your background may not seem like the perfect fit! We would rather review a larger pool of applications than risk missing out on a promising candidate for the position. We are committed to diversity and equal opportunity in all aspects of our hiring process. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We welcome and encourage all qualified candidates to apply for our open positions. #J-18808-Ljbffr
    $99k-179k yearly est. 4d ago
  • User Experience Researcher

    Mindlance 4.6company rating

    User experience researcher job in San Diego, CA

    Plan, execute and track large scale data collections and user studies for algorithm development Track and report on progress, blockers and key deliverables to Data Operations Team Collaborate with hardware, software, infrastructure and Operations teams on requirements for data collections Create and maintain documentation for HW/SW platform setup and protocol for vendor training and deployment Support Data Operations team with equipment set up and inventory tracking Skills: 3+ years of industry experience in one or more of the following fields/roles: Operations (i.e. data, product, lab, R&D, etc.), Test/Quality/Support Engineering or Technical Program Management Sound technical troubleshooting and triage methodology Clear and concise written and verbal communication, and communicates with technical and non-technical individuals with ease Education: Bachelor's degree in Industrial Engineering, Operations Management, or similar “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
    $89k-122k yearly est. 1d ago
  • Researcher Growth & Culture Lead

    The Auditorium

    User experience researcher job in San Francisco, CA

    A prominent educational institution is seeking a Researcher Advancement and Culture Manager to support training for researchers and promote an inclusive research culture. Responsibilities include managing budgets and delivering workshops, while qualifications require a PhD in Molecular and Cell Biology and strong project management skills. The ideal candidate will have a background in postdoctoral research and entrepreneurial experience in educational program development. This position is pivotal in fostering professional development in a dynamic research environment. #J-18808-Ljbffr
    $99k-180k yearly est. 1d ago
  • AI Research Lead - Real-Time 3D Diffusion & World Models

    Jack & Jill/External ATS

    User experience researcher job in San Francisco, CA

    A frontier AI startup in San Francisco is seeking an AI Research Lead to drive the development of diffusion models and 3D systems. The ideal candidate will have deep expertise in training these models, strong software engineering skills, and experience with frameworks like Unity or Unreal Engine. This role offers the unique opportunity to work at the cutting edge of AI technology with exceptional resources and a supportive work environment. #J-18808-Ljbffr
    $99k-180k yearly est. 2d ago
  • AI Research Lead

    Pantera Capital

    User experience researcher job in San Francisco, CA

    Employment Type Full time Department AI Perplexity is seeking an exceptional AI Research Tech Lead to drive our research strategy and lead the development of our in-house Online LLMs, the Sonar models. In this leadership role, you will set the macro research direction across different modalities, mentor a team of researchers, and take advantage of our rich query/answer dataset to continue scaling our Sonar model performance and deliver the SOTA Online LLM experience to our users. ResponsibilitiesResearch Leadership & Strategy Define and execute the macro research direction across multiple modalities, including post-training LLMs for agent trajectories and future mid-training initiatives Lead strategic research planning and roadmap development to advance Sonar model capabilities Drive innovation in supervised and reinforcement learning techniques for query answering Collaborate with leadership to align research priorities with product and business objectives Team Development & Mentorship Coach and mentor a team of AI research scientists and engineers, fostering their technical and professional growth Establish the long-term macro research direction across the team, including our direction across different modalities Lead hiring and onboarding of new research talent Create a collaborative environment that encourages knowledge sharing and innovation Technical Excellence Post-train SOTA LLMs on query answering using cutting-edge supervised and reinforcement learning techniques Own and optimize the full stack data, training, and evaluation pipelines required for LLM post-training Deliver Sonar models that provide SOTA query answering performance Drive research into agent trajectories and multi-modal capabilities Lead the technical roadmap for eventual mid-training investments Cross-Functional Collaboration Work closely with engineering teams to integrate Sonar models into our product Partner with product teams to understand user needs and translate them into research priorities Collaborate with data teams to leverage our unique query/answer dataset effectively Communicate research progress and findings to stakeholders across the organization QualificationsRequired Minimum of 5 years of experience working on relevant AI/ML projects with 3**+ years in a technical leadership role Proven track record of leading and mentoring technical and research teams A Computer Science graduate degree at a premier academic intitution Deep expertise with large-scale LLMs and Deep Learning systems Strong programming skills with versatility across multiple languages and frameworks Demonstrated ability to set technical vision and drive execution Experience with pre-training and post-training techniques (self-supervised learning along with SFT/DPO/GRPO/PPO) Self-starter with exceptional ownership mentality and ability to work in ambiguous environments Passion for solving challenging problems and pushing the boundaries of AI research Nice-to-have PhD in Machine Learning, Computer Science, or related areas Experience with agent-based AI systems and multi-modal model development Background in mid-training or pre-training of large language models Publications in top-tier AI/ML conferences Experience in fast-paced startup environments Track record of translating research into production systems Compensation & Benefits Our cash compensation range for this role is $370,000 - $460,000. Final offer amounts are determined by multiple factors, including experience and expertise, and may vary from the amounts listed above. Equity: In addition to the base salary, equity may be part of the total compensation package. Benefits: Comprehensive health, dental, and vision insurance for you and your dependents. Includes a 401(k) plan. #J-18808-Ljbffr
    $99k-180k yearly est. 23h ago
  • Lead Researcher, Research & Insights

    Salesforce, Inc. 4.8company rating

    User experience researcher job in San Francisco, CA

    * Execute rapid research in collaboration with cross-functional teams* Translate fuzzy, qualitative insights into quantifiable, trackable metrics that teams can align around by solving the challenge of measuring what matters.* Ability to design, distribute, and analyze surveys using advanced survey methodologies and tools or advise vendors to execute* Apply statistical techniques to interpret survey data, ensuring reliability and validity of findings.* Use data visualization tools to present research findings in a clear and actionable format.* Scope and drive research projects that inform product strategy, design, and development, in collaboration with cross-functional stakeholders.* Conduct generative and evaluative research using a mixture of research methods (surveys, unmoderated testing, interviews, moderated concept testing, etc.)* Synthesize research findings into actionable insights, creating narratives to frame problems and highlight the business value of recommended solutions* Manage research timelines, budgets, and deliverables while maintaining data integrity and ethical research standards.* Partner with UX researchers, data scientists, product managers, and marketing teams to align research activities with business goals.* Socialize insights with cross-functional stakeholders to influence their decision-making* Partner fully with product owners, designers, engineers, and other researchers to provide the best possible experience for our users and customers.* 7+ years of experience conducting hands-on research in user experience, product design, or technology contexts; at least 2 years of experience working in a large matrixed organization* Ability to plan, design, and execute foundational, generative, and evaluative research engagements* Strong understanding of research methods (qualitative and quantitative) and best practices, and familiarity with a broad range of established and emerging user research tools* Experience working in cross-functional teams (e.g. design, product management, engineering)* Excellent teamwork and collaboration skills* Excellent project management, communication, and presentation skills* Ability to work with a globally dispersed team (including some management and stakeholders based in India)* University degree in a research- or business-focused discipline or in a field emphasizing human behavior (e.g., Psychology, Anthropology, HCI, Business, Research Methodology, Experimental Design, Design Research)* Prior experience in Research Community development and management* Comfort building data libraries and dashboards* Previous research experience in enterprise SaaS and/or technology, bonus for familiarity with Marketing personas/use cases* Ability to structure and lead internal and external workshops or design studios and analyze the outcomes to provide insight for stakeholders* Comfort with basic and advanced statistical methods and concepts, and experience working with behavioral signals data. Comfort translating qualitative learnings into quantifiable metrics, automate collection, and track them across millions of users to influence product strategy at scale.When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. #J-18808-Ljbffr
    $139k-207k yearly est. 4d ago
  • Design Researcher

    Motion Recruitment 4.5company rating

    User experience researcher job in Burbank, CA

    Our Client, multinational mass media and entertainment company, is looking for someone to join their team as an Senior Design Researcher! **This is a hybrid one year contract that takes place in Burbank, CA** Required Skills &Experience Proven experience with User Interviews 8+ years of experience; Ability to elicit pain points and requirements from users Experience with Quantitative Measurement 8+ years of experience; Expertise in capturing and developing data around user behaviors that can be used to inform system design. Ability to mentor and coach team members, 5+ years of experience; Ability to train and coach colleagues in adopting a more user-centric mindset. Responsibilities Strategy & Leadership: This role is responsible for shaping a clear research vision for products and prioritizing research opportunities that align with business goals. It will champion a research-driven culture by fostering a department-wide understanding of user needs and promoting best practices in research. Additionally, the role will mentor and coach team members, providing guidance and support to strengthen capabilities and drive impact. Research Planning & Execution: The Sr. Design Researcher will plan and conduct interviews, workshops, and usability testing with the end user community to identify explicit and latent pain points and opportunities. They will facilitate these sessions in conjunction with UI/UX Designers, Technical Product Owners and Business Analysts. Analysis & Communication: They will help the team synthesize findings into actionable insights and create impactful artifacts such as visualized research outputs in formats like user journey maps, personas/archetypes. They will deliver clear, compelling presentations of findings to diverse audiences and collaborate closely with the design team to translate complex business rules, licensing data, and forecasting logic into intuitive, user-friendly designs. Facilitation, Collaboration & Advocacy: This role will coach the team into advocating for the end user throughout the iterative design and development processes. They will collaborate with the Functional Team (UX Team, Technical Product Owners, Business Analysts) and Technical Delivery Team (Scrum Master, Engineers) to ensure insights are incorporated into the design, user stories, and the end product. You will receive the following benefits: Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) Paid Sick Time Leave Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
    $68k-129k yearly est. 23h ago
  • Principal User Experience Designer

    Traveltechessentialist

    User experience researcher job in San Jose, CA

    Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Principal User Experience Designer - AI Experiences Are you looking to be part of a world‑class enterprise design team dedicated to crafting incredible user experiences? Would you like to drive impactful work that helps millions of people see and enjoy more of the world? Are you passionate about solving hard problems and creating order out of uncertainty? At Expedia Group, our mission is to power global travel for everyone, everywhere. Within the Expedia Group, the Experience Design organization (XD) is our global, cross‑disciplinary team uniting user experience design, content design, and research to enable innovative, relevant, and cohesive experiences that serve the needs of all our travelers, partners, and agents. We're looking for a motivated Principal Designer - AI Experiences to help us envision and deliver delightful customer experiences. We work on a global scale for multiple brands, across devices and platforms, in a diverse and collaborative environment. Team Description We're a multidisciplinary design team shaping the future of travel through human‑centered, AI‑powered experiences. Our mission is to help travelers imagine, plan, book, and manage every part of their journey across Expedia Group's family of brands and platforms - with clarity, delight, and confidence. Business Impact This role drives measurable business impact by translating AI strategy into inspiring, customer‑centered experiences that increase engagement, conversion, and loyalty. Through visionary design and prototyping, it helps identify new revenue opportunities, streamline customer journeys, and improve operational efficiency. By defining the design standards for AI‑powered travel, this role advances both customer satisfaction and Expedia Group's competitive differentiation. In this role, you will: Translate strategic vision into high‑impact visual stories and prototypes that clarify, align, and accelerate the future of AI‑driven travel experiences across Expedia Group. Lead through making: use exceptional visual design and prototyping skills to rapidly explore, validate, and communicate ideas. Push the boundaries of AI and next‑generation interfaces, envisioning new paradigms for conversational, multimodal, and adaptive experiences. Design for agentic and mixed‑initiative interactions, crafting clear mental models and user feedback mechanisms for uncertain or probabilistic systems. Evolve Expedia's design system to support AI‑native patterns, adaptive layouts, and intelligent interaction logic. Integrate data‑informed design principles, ensuring that personalization, prediction, and automation are seamlessly expressed through the system. Create visual frameworks that promote accessibility, consistency, and trust across all surfaces and contexts. Evangelize the value of AI experience design within the organization-connecting creative ambition with practical outcomes. Foster a culture of open critique, inclusion, and curiosity where design excellence and learning coexist. Collaborate across disciplines to align on strategy, share insights, and collectively raise the quality bar for AI‑driven design. Champion the traveler's voice in every AI interaction, ensuring experiences remain transparent, empathetic, and empowering. Partner with research and data teams to understand behavioral patterns, context, and intent-translating insights into adaptive design strategies. Embed responsible AI design principles that prioritize fairness, explainability, and user trust. Exceptional visual and interaction design craft with fluency in prototyping tools and methods. Deep expertise in AI, conversational, and agentic experience design-including multimodal and adaptive paradigms. Strong foundation in data‑informed design, using metrics and behavioral signals to guide decisions. Proven ability to lead through influence, mentorship, and cross‑functional collaboration. Minimum Qualifications 8+ years of relevant professional experience Bachelor's degree in Human‑Computer Interaction, User Experience Design, Cognitive Science, or related design or technical field; or equivalent related professional experience Demonstrated thought leadership and domain expertise in designing complex, AI‑driven systems and experiences. Mastery in Visual Design and Prototyping-and strong proficiency in others including UX Design, System Design, and Motion Design. Deep understanding of AI and conversational design tools and methods, including prototyping with LLMs, prompt engineering, data‑informed interaction design, and expert knowledge of modern design and prototyping platforms including but not limited to Figma. The total cash range for this position in Austin is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in New York is $242,000.00 to $338,500.00. Employees in this role have the potential to increase their pay up to $387,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Chicago is $208,000.00 to $291,500.00. Employees in this role have the potential to increase their pay up to $333,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $242,000.00 to $338,500.00. Employees in this role have the potential to increase their pay up to $387,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation Requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award‑winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia , Hotels.com , Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group™ Media Solutions, Expedia Local Expert , CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain ********************. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I‑9 to confirm work authorization. #J-18808-Ljbffr
    $97k-143k yearly est. 1d ago
  • Research Leader

    Avasant 4.1company rating

    User experience researcher job in El Segundo, CA

    Background Avasant is a Los Angeles, California-based top management consulting, advisory and analyst firm providing strategic sourcing, IT and business transformation, and global strategy services to the global Fortune 1000. Since 2006, we have negotiated over $250B in deals and operate in over 50 countries. The firm has been recognized as "World's Best Outsourcing Advisor" by the International Association of Outsourcing Professionals (IAOP) for fourteen consecutive years. In 2020, we were also recognized as one of the top five industry analyst firms by the Institute of Industry Analyst Relations (IIAR). Learn more at ******************** Avasant Research is an industry-leading voice and regularly publishes syndicated research reports and market points of view to help end‑user organizations, technology services providers, and product vendors understand the rapidly changing technology and business landscape and make data‑driven, informed decisions. Our industry analysts are regularly quoted in the media, including global publications. Our research is subscribed to and read by thousands of executives across end‑user organizations, PE/investment companies, consulting firms, service providers, and product vendors. To see our portfolio of published research and to know more, please visit here. Role As a Research Leader within Avasant Research, you will manage a multi‑themed technology data and research program while also developing into an industry‑acknowledged analyst. Key Roles and Responsibilities Represent the firm and share point of view around digital technologies (blockchain, intelligent automation, artificial intelligence, internet of things, cloud, etc.) and their applications in various industries (healthcare, life sciences, education, manufacturing, etc.) in external conferences, boardroom presentations, industry events, media, and public videos. Engage with senior leadership teams and CXOs of Global 2000 enterprises, service providers, tech product and platform companies in the digital technologies space to advise them around future roadmaps and strategies. Own the development and delivery of an annual research agenda comprising multiple research products (in‑depth market reports, white papers, point‑of‑view notes, webinars, custom reports, etc.). While this includes leading a rapidly growing industry analyst team, the role also includes significant writing to be done directly by the candidate. Conduct in‑depth research by directly participating in briefings and in‑person discussions with practice and business leaders (including CXOs) at service providers, tech products, and platform companies. Establish innovative research processes, methodologies, and frameworks for structuring and analyzing the data to develop impactful insights at a quality that is repeatable and continually improved. Deliver exceptional project management while leading a lean and diversified team, contributing to the overall strategic direction of the research practice. Engage with the industry ecosystem comprising technology buyers, service providers, technology firms, research consumers, and others directly. Design surveys to provide data behind the firm's publications. Critically review and provide feedback on reports written by other analysts and contributors. Support the sales team by responding to inquiries from current and potential customers. Represent the company in responding to press inquiries, for attribution. Build relationships with subject matter experts to aid in the development of new research coverage. Requirements MBA or equivalent from Tier 1 institutes. 8-16 years of experience in research, strategy, or consulting domains. Candidates with significant experience with Big 4 or other strategy consulting firms. Previous work with leading tech industry analyst firms will be an advantage. Significant exposure and interest in emerging technologies, with an inherent curiosity to analyze how they will impact the world. Familiarity with business IT topics such as enterprise software, application development, business intelligence, cloud computing, security, data management, or networking. Strong aspiration to be known as an independent and respected industry voice in the technology space. Excellent interpersonal, communication and presentation skills - both written and verbal (English). Experience in writing to publication deadlines. Experience in survey design and best practices for ensuring quality of response data. Strong analytical and reasoning skills. Strong sense of ownership and adherence to quality and timelines. Exceptional quantitative and data interpretation skills. What Avasant Offers Entrepreneurial environment, with the ability to lead and drive new initiatives to further personal and organizational goals. International exposure and a chance to work with global clients, including some of the largest multinationals. Training and mentoring on the latest business and sector practices based on market requirements. Opportunity to work with and learn from an international team of industry specialists. Focused programs for career development, including funding of industry certifications and skill development programs. Dynamic and multicultural work environment. #J-18808-Ljbffr
    $79k-111k yearly est. 1d ago
  • UX Designer (Part-Time, Web3/DeFi)san francisco

    Agoric Systems Operating Company

    User experience researcher job in San Francisco, CA

    Join a Team of Experts Our distributed workforce hails from Google, Apple, Microsoft, Mozilla, Time Warner Cable, Xerox PARC, the Free Software Foundation, Deluxe Financial Services, Uber, the IETF, and the World Wide Web Consortium, among other famed organizations - and beyond that, we work closely with some of the smartest brains in Web3, like the teams at Cosmos, Zcash, and MetaMask, just to name a few. Check out the Agoric Team page for more background. Get from Web2 to Web3 Whether you're a blockchain diehard or looking to make the transition to a truly decentralized internet, Agoric is a great place to not just learn about Web3 but to help make it happen. Many of our employees have transitioned from Web2 roles in back end, front end, biz dev, marketing, operations, and other essential parts of our work. Diversity Statement We think a workplace that is diverse - intellectually, culturally, experientially - is the most likely to succeed. We hire the best and pay accordingly. Matching 401(k) We double the first 3% of your salary deferral. About Agoric Agoric is launching a new product (Ymax) that leverages our cutting-edge orchestration technology to deliver an intelligent DeFi command center that lets users create and manage positions across multiple pools, protocols, and networks with a single signature. We're also diving deep into LLM-powered AI to surface the best optimizations for users to achieve great returns. Role Overview We're seeking an experienced Product Designer with expertise in Web3 and DeFi products to collaborate closely with our product, engineering, and marketing teams. You'll bring strong user-centered design practices to shape the first versions of Ymax, run independent usability testing, and iteratively refine seamless DeFi user experiences at Agoric. Key Responsibilities Collaborate with product, engineering, and marketing to design end-to-end user flows. Lead usability testing sessions and synthesize findings into actionable improvements. Translate complex DeFi opportunities into clear, approachable interactions for end-users. Design intuitive workflows for executing DeFi strategies involving multiple networks and protocols through a single signature, enabled by Agoric's orchestration technology. Partner with the team to create AI-driven user experiences that surface intelligent optimizations for users. Work independently to propose and validate design solutions. Requirements 5+ years of experience in UX design with 2+ years in crypto/Web3. DeFi-specific experience is a strong plus. Strong understanding of crypto wallet flows, smart contracts, and decentralized protocols. Experience independently planning and running usability testing. Excellent collaboration skills across product, engineering, and marketing teams. Available to work US-based hours (ET or PT) in a remote-first team environment. Agoric is committed to diversity in its workforce and is proud to be an equal opportunity employer. Agoric does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. #J-18808-Ljbffr
    $97k-143k yearly est. 3d ago
  • Strategic Brand Designer: Shape Global Brand Experiences

    Ripple 4.4company rating

    User experience researcher job in San Francisco, CA

    A leading cryptocurrency solutions company based in San Francisco is seeking a Strategic Brand Designer. In this role, you'll design brand experiences across various platforms, ensuring cohesion and clarity. The ideal candidate will have over 4 years of experience in brand design, excellent skills in Figma and Adobe Creative Suite, and a portfolio demonstrating their design range. This position offers an annual salary range of $116,000 - $135,000, along with competitive benefits including healthcare and generous vacation policy. #J-18808-Ljbffr
    $116k-135k yearly 2d ago
  • Deputy Chief Research Officer: Lead SDSU's RSCA Growth

    San Diego State University 4.5company rating

    User experience researcher job in San Diego, CA

    A leading research university in San Diego seeks a Deputy Chief Research Officer to provide strategic leadership in enhancing its research initiatives. The role involves overseeing research operations, supporting faculty and student research, and collaborating with diverse stakeholders. An ideal candidate will possess strong leadership skills, a deep understanding of research administration, and a track record of enhancing university research capabilities. The position offers a competitive salary package and comprehensive benefits. #J-18808-Ljbffr
    $70k-89k yearly est. 4d ago
  • Marketing Insights Researcher

    Meta Platforms, Inc. 4.8company rating

    User experience researcher job in San Francisco, CA

    The mission of the Marketing Insights team is to understand the needs, experiences, behaviors, and attitudes of our users and customers to maximize the value Meta can deliver across our platforms and services. Our team are experts in research technique and practice, but our differentiator is how we act as full-stack partners to help identify and actualize the marketing strategies that connect people and businesses to meaningful experiences. Minimum Qualifications * Research Expertise: 8+ years of research experience. Mastery of qualitative and quantitative methods, with the ability to apply them in a business context to inform decision-making * Marketing Expertise: Proven expertise in shaping insights-driven marketing campaigns and product launches from definition to execution, with a focus on shaping strategy, driving alignment, and delivering business outcomes * Strategic Leadership: Resolves ambiguity, drives cross-functional alignment. Experience convening stakeholders and drive decision making in ambiguous or evolving contexts. Track record of thriving in time-sensitive environments Preferred Qualifications * 12+ years of research experience * Experience in the technology space * Experience in developing AI features for Hardware/Device * Experience in leading insights-focused product/feature launches from definition to execution, driving impact and influencing product and marketing decision-making * Experience collaborating proactively and effectively with a broad variety of partners * Experience thinking holistically/creatively in addition to technically/analytically * Education: Bachelors degree required, MA or PhD preferred Responsibilities * Identify opportunities and develop the learning agendas (in collaboration with other functions such as User Experience Research (UXR), Data Science, Creative) to support progress on business goals * Responsible for framing strategy decisions, driving alignment, and unblocking progress - ensuring the right conversations are happening and marketing is set up to succeed * Design and execute quantitative and qualitative research to support decision-making, strategic planning and shape marketing and brand strategies, campaign development, product development, retail and channel strategy * Translate research findings into actionable insights with clear recommendations * producing highly effective communication that motivates people to apply learnings in marketing and across the organization About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
    $161k-213k yearly est. 9d ago
  • UX Researcher

    Artech Information System 4.8company rating

    User experience researcher job in Pasadena, CA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Role: UX Researcher Job Location: Pasadena, CA Duration: 12+ months (might convert to FTE) Job Description: · Researches the user requirements and process flow of the websites. · The User Experience Researcher will be primarily responsible for designing, conducting, analyzing, and reporting on user-centered design research and usability testing for the website, including identification of user needs and goals, task and workflow modeling, ethnography and persona development as well as rapid iterative usability testing, and more formal, in-depth testing. · A successful User Experience Researcher must be able to work with minimal supervision on multiple concurrent projects. · Conduct usability research both online and in the field and provide recommendations for improvement. · Serve as a member of a team that acts as a 'repository' of research-based usability knowledge. · Work with project business representatives and team members to test business requirements using heuristic/qualitative methods. · Determine user needs by conducting task-focused analyses. · Work with graphic designers to test proposed look & feel initiatives. · Coordinate, conduct and moderate usability tests and prepare written analysis. · Understand how ethnography and personas influence and form the basis of in-depth user requirements and iterative product creations and the evaluation of those design solutions. · Demonstrated expertise in one or more of the following research methods: in-field research, HCI (human-computer interaction), usability testing, participatory design, in-production a/b testing, expert evaluation, or web data analytics (conversion analysis) · Familiarity with quantitatively driven testing practices and a/b testing tools such as Adobe Target, Adobe Analytics or Google Analytics. Required Experience: Minimum of 2-3 years leading and conducting user research studies Preferred Experience: 4+ years leading and conducting user research studies in interactive/digital marketing, testing and influencing user experience on consumer-facing, heavy transactional products within a large organization Required Education: Bachelors or advanced certification along with practical business experience in user research testing and data analysis Top 3-5 Daily Responsibilities: · Conduct usability research both in-lab, online and in the field and provide recommendations for improvement. · Serve as a member of a team that acts as a 'repository' of research-based usability knowledge. · Work with project business representatives and team members to test business requirements using heuristic/qualitative methods. Top 3-5 Required Skills: · Ability to combine quantitative metrics and qualitative feedback into actionable improvements · Coordinate, conduct and moderate usability tests and prepare written analysis. Additional Information For more information, Please contact Shubham Rastogi ************** *********************************
    $106k-146k yearly est. Easy Apply 1d ago
  • Quantitative UX Researcher, Product Policy

    Openai 4.2company rating

    User experience researcher job in San Francisco, CA

    About the Team The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern the use of OpenAI's services, including ChatGPT, GPTs, the GPT Store, and the OpenAI API. The team is instrumental in developing policy frameworks and strategic priorities that enable both innovative and responsible use of AI so that our groundbreaking technologies truly benefit all people in pursuit of our mission. About the Role As a Quantitative UXR and early member of the Measurement team within Product Policy, you will help ensure a data-driven policy development culture at OpenAI. You will leverage data on user expectations and behavior to define short- and long-term policy priorities, analyze trade-offs, and define “north star” metrics that measure the success of our policies and enforcement efforts. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Embed as a member of the Product Policy team, applying insights about users to the full lifecycle of policy development, implementation, and enforcement Collaborate cross-functionally across the organization, including with Safety Systems, Intel & Investigations, and Global Affairs, to coordinate research and insights Establish a user-centric policy development culture by driving the definition, tracking, and operationalization of policy-success metrics Develop and socialize analyses and reports that enable the team and company to answer policy-related data questions You might thrive in this role if you have: 7+ years of experience in a quantitative role navigating highly ambiguous environments, ideally as a founding user experience researcher or research scientist Strategic insights that extend beyond the paradigm of statistical significance testing An interest in user behavior and identifying optimized approaches to hard problems Excellent communication skills, with the ability to engage product managers, engineers, researchers, and executives alike You could be an especially great fit if you have: A background in social science, economics, psychology, developmental psychology, and/or cognitive neuroscience Familiarity with major AI policy questions facing the company and the world About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
    $98k-137k yearly est. Auto-Apply 60d+ ago

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