User experience researcher jobs in Charlotte, NC - 46 jobs
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Assetmark 4.1
User experience researcher job in Charlotte, NC
AssetMark is a leading wealth management platform dedicated to empowering independent financial advisors. Our mission is to enable financial advisors to make a profound difference in the lives of their clients. Over 10,000 advisors rely on AssetMark for our investment offerings, innovative technology, and expert services. We are an integrated team of technologists, investment professionals, and operations experts working to keep our clients at the forefront of wealth management.
We operate in the wealth management space-an industry with deeply complex workflows that desperately needs great product experience design. You'll have the opportunity to learn from experienced leaders while contributing to products that make a real difference in the lives of financial advisors and their clients.
We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our Charlotte, NC office.
Responsibilities:
Broad mixed-methods userresearchexperience
Have worked on successful SaaS products, in addition to 0-1 product development
Focus on customer needs and goals, scenarios, tasks flows
Favor customer impact over perfect solutions
Have interest and experience in product and market research, in addition to design research
The Job/What You'll Do:
Own the userresearch program and operations
Work in partnership with Design, Product and Engineering leads to frame user problems, business opportunities
Design research studies that address user and customer behavior
Deeply understand our users, customers, products, market and business
Facilitate stakeholder and customer feedback sessions, 1:1 interviews and focus groups
Communicate insights and learnings to cross-functional partners and stakeholders
Mentor product managers, designers and engineers on how to collaborate in product discovery
Mature our processes and playbooks for research
Education & Experience:
5+ years applied researchexperience for software design
Educational background in human-computer interaction, computer science, psychology, anthropology or related field.
Experience with both qualitative and quantitative UserResearchExperience with a broad range of research tools and frameworks, including, but not limited to: UserTesting, Maze, Qualtrics, Design Sprints, Jobs to be Done, etc.
Preferred: Interactive Prototyping or Design experience, Financial Services experience, R and/or Python
What We Offer:
Direct, demonstrable impact to the business and customer
Resources to tackle meaty problems and opportunities
Compensation: The Base Salary range for this position is between $110,000-$132,000.
This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.
Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.
#LI-hybrid
#LI-TN1
Who We Are & What We Offer:
We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they're heard, valued, and drive meaningful change. Join a team that sets new standards and creates space for you to thrive and do your best work.
Our Mission
Our mission is simple: to help our 10,500+ financial advisors make a meaningful difference in their clients' lives. We do this by combining powerful technology, holistic support, and expert consulting to help advisors run stronger, more efficient businesses. Backed by a comprehensive suite of investment solutions and a trust company that boasts of $150B+ AUM, our platform empowers advisors to deliver exceptional service and an outstanding client experience.
Our Values
Heart. Client Success. Integrity. Respect. Excellence. Our values are how we show up every day.
We believe in:
Leading with Heart, in truly making a difference in the lives of others: teammates, clients, investors and communities.
Obsessing over Client Success, bringing a relentless focus on what matters to clients that sets us apart and creates loyal, lasting relationships.
Unyielding Integrity, doing what's right, always. Even when it's hard.
Collective Respect, in being authentic, inclusive and valuing all voices while winning together.
Operating with Excellence, in learning fast, continuously improving, innovating and collaborating to find new and better solutions.
These values shape our culture, guide our decisions, and define what it means to be part of the AssetMark family.
Our Culture & Benefits
Our culture brings our mission and values to life. Here, we do what's right, embrace diverse ideas, and innovate together. We also offer a wide range of benefits to support you and your family-because thriving at work starts with thriving in life.
Flex Time or Paid Time Off and Sick Time Off
401K - 6% Employer Match
Medical, Dental, Vision - HDHP or PPO
HSA - Employer contribution (HDHP only)
Volunteer Time Off
Career Development / Recognition
Fitness Reimbursement
Hybrid Work Schedule
As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.
$110k-132k yearly Auto-Apply 38d ago
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Experience Research Leveraging Artificial Intelligence - Global Client Experience
JPMC
User experience researcher job in Charlotte, NC
Join us to pioneer userexperience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As an ExperienceResearch Vice President in Commercial and Investment Banking, you will play a pivotal role in shaping the userexperience across our products and services. Leveraging your deep expertise in research methods and userexperience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users. Your work will provide the foundation used to inform effective product and service designs across the firm. Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams. Apply solutions utilizing emerging technologies and Artificial Intelligence (AI) for transformation and optimization of both client experience and internal userexperience across processes and systems.
Job responsibilities
Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing userexperience
Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the userexperience design team
Monitor industry trends and advancements in userexperienceresearch methodologies and incorporate innovative techniques to maintain a competitive edge in the market
Lead the identification and analysis of end-to-end business processes to uncover opportunities for AI-driven optimization and automation
Propose and develop innovative AI solution concepts that address complex business challenges and align with organizational strategy
Analyze and review existing business processes to identify bottlenecks, redundancies, and inefficiencies using Six Sigma methodologies
Collect and interpret process data, map workflows, and conduct root cause analysis to pinpoint areas for improvement
Develop and recommend solutions for process transformation, automation, or other enhancements, and collaborate with stakeholders to implement changes
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in generative and evaluative userexperienceresearch, with a strong focus on both quantitative and qualitative research methods
Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for userexperience design
Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design
Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform product prioritization
Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs
Demonstrated expertise in mapping business processes and translating findings into actionable AI solution ideas
Proven experience in designing and implementing AI-driven analytics frameworks that enhance business decision-making and operational efficiency
Strong knowledge of Six Sigma principles and experience applying process improvement techniques (e.g., DMAIC, Lean)
Proficiency in process mapping, data analysis, and workflow optimization, with familiarity in process mapping and automation tools/technologies
Excellent problem-solving, communication, and stakeholder management skills to drive change and facilitate cross-functional collaboration
Preferred qualifications, capabilities, and skills
Deep expertise in business process mapping, reengineering, and AI-driven transformation initiatives
Experience with enterprise AI platforms, data analytics tools, and process automation technologies
Strategic vision for integrating future solutions into business operations to drive innovation and competitive advantage
Degree in data science, AI, and business analytics with Six Sigma or related professional certification
Full time in office role
$69k-95k yearly est. Auto-Apply 60d+ ago
Usability Researcher (webcam interview)
360 It Professionals 3.6
User experience researcher job in Charlotte, NC
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
This position requires a senior-level usability specialist. Candidates should possess a deep understanding of both qualitative and quantitative userexperienceresearch methods. Experience in the design and usability of financial services web products is preferred.
• As part of the Digital Design team, the successful candidate will lead usability studies, and provide usability consultation.
Responsibilities
• Develop research plans, conduct usability tests and cognitive walkthroughs, and report outcomes.
• Manage project with designers, UX Lead, IA, Content, and/or Prototyping directly, to improve the userexperience.
• Craft documentation to help communicate the experience to the project team, UX team, and prototyping team.
Qualifications
Experience & Skills Requirements
• 7+ years of experience in a senior usability engineer or analyst role.
• Evaluate project requirements to generate research and user-testing plans and estimates.
• Vast experience with usability improvements and design efforts.
• Mastery-level userexperienceresearch and analysis skills with ability to quickly synthesize reports of findings.
• Create and lead the passion for being the voice of the user and experience building user centric solutions.
• Strong verbal and visual communication, written communication, interpersonal and presentation skills.
• Collaborate with designers, developers, stakeholders and UX leaders to identify and address barriers to making platforms accessible to individuals with disabilities
• Experience leading usability improvements and design efforts.
• Experience guiding and mentoring senior software engineers and test engineers.
• Proven ability to document requirements, designs, and project status.
Additional Information
Thanks and Regards,
Karan Sharma
510-254-3300 ext. 150
$58k-97k yearly est. 60d+ ago
Oncology Research Consultant - Investigator Initiated Research (IIR) Protocol Writer
Atrium Health 4.7
User experience researcher job in Charlotte, NC
00174779
Employment Type: Full Time
Shift: Variable/On Call
Shift Details: M-F; dayshift
Standard Hours: 40.00
Department Name: LCI Clinical Trials
Location Details: 1021 Morehead Medical Dr 2nd floor Biostats suite, CharlotteNC 28204; Sometimes remote
Our mission is to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit atriumhealth.org/about-us.
Job Summary
Collaborats with Sponsor-Investigators and Biostaticians on the development of investigator-initiated first-draft clinical trials protocols.
Additional Essential Functions
Facilitates the creation of a first draft protocol to be submitted to the IIR Team for subsequent project development; significant focus on clinical operations
Project manages the pre-IIR phase to ensure continued momentum to meet project deadlines
Collaborates with Sponsor-Investigators, LCI Biostatistics and other key stakeholders during the pre-IIR phase of project development
Provides education to the Sponsor-Investigator on the IIR project development process
Provides consultation to the IIR Team on project development and protocol amendments as needed
Physical Requirements
Primarily works in an office setting. Requires full range of body motion; sitting for extensive periods of time; walking, standing, reading, and writing/keyboarding. Occasionally lifts and carries items weighing up to 35 pounds. Requires corrected vision and hearing within normal range. Must speak and read/write clearly in English. Must be able to be mobile within the entire healthcare system and other locations that participate in LCI clinical trials.
Education, Experience and Certifications
Bachelor's Degree and 3 years of clinical researchexperience with a pharmaceutical company or Contract Research Organization (CRO) or equivalent experience required; or Master's Degree and 2 years of clinical researchexperience with a pharmaceutical company or Contract Research Organization (CRO) or equivalent experience required; or a minimum of 6 years clinical researchexperience with a pharmaceutical company or Contract Research Organization (CRO) or equivalent experience required with no degree. Health/Science degree preferred. Previous experience in a healthcare setting preferred, especially cancer care and/or clinical research. Certification in clinical research (SoCRA, ACRP, RAPS, etc.) preferred. Supervisory experience or experience leading teams preferred.
At Atrium Health, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.
As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.
Posting Notes: Not Applicable
Atrium Health is an EOE/AA Employer
$73k-107k yearly est. 60d+ ago
UX Designer
Stratacuity
User experience researcher job in Charlotte, NC
Job Title: UX Designer Duration: 12 months (3 days on site) Payrate: $50.00 - 56.09/hr Role and Responsibilities The UX Designer will be responsible for creating intuitive, user-friendly digital experiences. This role involves conducting userresearch, designing wireframes and prototypes, and collaborating with cross-functional teams to ensure designs meet user needs and business goals.
Primary Skill: UNIX/SHELL SCRIPTS
Secondary Skill: UX - Visual designers
Required Qualifications
Strong understanding of UX principles and design thinking.
Proficiency in design tools: Figma, Sketch,
Knowledge of accessibility standards (WCAG).
Desired Qualifications
Excellent communication and collaboration skills.
Top 3 Skills
UserResearch & Empathy
Ability to understand user needs through interviews, surveys, usability testing, and data analysis, ensuring designs are user centered.
Wireframing & Prototyping
Expertise in creating low- and high-fidelity wireframes and interactive prototypes using tools like Figma, and Sketch.
Information Architecture & Interaction Design
Skill in organizing content logically and designing intuitive navigation and workflows that enhance userexperience.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employee Type:
Contract
Location:
Charlotte, NC, US
Job Type:
Date Posted:
January 14, 2026
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$50-56.1 hourly 3d ago
Adobe Experience Manager
Technamo LLC
User experience researcher job in Charlotte, NC
TECHNAMO is a niche, young & dynamic IT service provider, VA SWaM certified, Microsoft Cloud Certified Partner, focused on providing IT Solutions & Services to government and commercial companies. TECHNAMO is a Tier-I Contractor to provide IT Services to the Virginia govt. agencies (70+ entities) and contracted to provide services to state govt. New Jersey, Pennsylvania, Arkansas, Delaware, and Maryland govt. agencies.
Contact us:
Chowdary email:
[email protected]
Ph: ************, ****************
Job Description
Excellent understanding of Adobe AEM products and Adobe Experience Cloud.
Experience building with Adobe Experience Manager/CQ5.
Deep understanding of web technologies.
Hands-on experience implementing.COM projects and portals for B2B, B2C, B2B2C, etc.
Strong technical expertise and experience with Adobe AEM product suite, including AEM Sites, DAM, Launch, and Target.
Have successfully architected and implemented AEM solutions to the marketing, workflows, applications, and website needs.
AEM versions:
AEM 6.3, 6.4, 6.5 (preferred).
Experience in architecting applications, templates, and components for the Adobe AEM product (Analytics, Audience Manager).
Preferred hands-on experience.
Deep understanding of tag management.
Strong expertise in HTTP/S, SOAP, JSON, DHTML, JavaScript, PL/SQL, AD, LDAP, XML, SAML, TCP/IP, DNS.
Roles and Responsibilities:
The qualified candidate will lead development efforts for AEM implementation for a financial services client.
Design / Architect and implement a solution based on AEM.
Own the component design and implementation AEM or associated frameworks.
Develop and implement the strategy for migrating content from different WCM systems to AEM.
Lead onshore and offshore teams for delivering AEM projects.
Provides guidance, training, and direction for the team.
Prototypes interactive interfaces with multiple states and roles.
Partner with the client's infrastructure and architecture team to devise strategies for implementing AEM on their infrastructure or design a new infrastructure.
Develop best practices and institutionalize the best practices.
Designs consistent interfaces and experiences across multiple devices.
Will be part of a fast-paced Agile/iterative development environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$69k-110k yearly est. 2d ago
UX Designer - Charlotte, NC
Info. Services Inc. 4.2
User experience researcher job in Charlotte, NC
Role: UX Designer (share the portfolio link / Github ) Duration: Fulltime BGV will be done for the selected candidates. Job Responsibilities: Be the voice of the user. Align your thinking and design principles with the behaviors, attitudes, and emotions of our customers and speak knowledgeably to them at all stages of product development.
Communicate ideas clearly. Be an effective communicator and utilize any and all tools available to convey interaction and design ideas.
Agonize over data. Provide hypotheses for continuous improvement .
Always be innovating. Building new and innovative products that our customers love to use give us a distinct advantage over our competition and are crucial to our success.
Academic background in visual/human interaction, computer science, graphic design, or related field.
Deep understanding of all stages of the design process.
Clean visual design sensibilities.
Proven record of design usability for web, mobile,iOT & Headless based experiences.
Comfort working with front end technologies such as HTML, CSS, jQuery, and JavaScript.
Proficient in working with Adobe's Creative Suite. Sketch experience is a plus.
Desired Skills:
• Strong client (presentation) communication skills and the ability to present and sell ideas to various audiences (technical and non-technical)
• Familiarity with developer/engineer tools and SDKs
• Understanding of platform specific nomenclature (eg. segmented controller, picker, table view)
• The ability to sketch and generate big-picture ideas for early-stage UX work
• Experience developing rapid prototypes
• Experience with project estimation
• Knowledge of the Scrum development process
• Experience planning and facilitating userresearch and usability tests including familiarity with tools such as Silverback and Morae
• Strong time management skills and the ability to be self-directed when needed
Please respond with your word resume and requested details:
Full Name :
Work Authorization:
Contact Number :
Email ID :
Skype ID:
Current location:
Willing to relocate :
Salary :
Additional Information
All your information will be kept confidential according to EEO guidelines.
The Opportunity
Pillar4 Media is seeking a UX/UI Designer to join its fast-growing team.
As a member of the Product team, you'll work closely with senior leadership and other team members to wireframe, design, and launch UX/UI improvements across channels and platforms to improve customer experience and conversion rate. We are also looking for someone with skills in graphic design and copyediting as many of our designers wear multiple hats and work across a variety of initiatives.
You'll work closely with our editorial, SEO, Product, and Web Developmemt teams to create best-in-class digital experiences for our users.
Pillar4's mission is to help people live healthier lives with access to trusted resources, in-depth product reviews, and supportive communities. Our vision is to build the #1 content and commerce engine connecting consumers directly to the best brands in all four pillars of health and wellness: sleep, fitness, nutrition, and mental health.
What You'll Be Doing
The UX/UI Designer will:
Brainstorm, wireframe, and develop data-driven designs to create best-in-class digital experiences across commercial marketing funnels and channels, including organic search, social, display, and YouTube
Collaborate with product owners, SEO specialists, web developers and editorial teams to understand user behavior and conversion journeys, and translate those insights into effective design structures and supporting visuals.
Make smart UX design recommendations to improve on-site page conversion and revenue
Create wireframes and page requirements to support new site launches or page template redesigns informed by our data and competitive research
Apply user-centered design principles and practices, accessibility and web heuristics, and usability standards to all deliverables
What You Bring
3-5 years of UX/UI design experience
Strong working knowledge of Figma (required)
Demonstrated knowledge of UX design principles and strategies
Excellent written and verbal communication skills
A sharp eye for details related to visual design interface execution
Proven ability to juggle multiple projects at once and self-direct timelines
Familiarity working in a challenging, fast-paced environment
While we're looking for specific experiences and skill sets, nothing is more important than a strong can-do attitude, resilience in the face of change and uncertainty, and a passion for learning and creating.
What We Look For
Openness to feedback and collaboration: You'll be working closely with folks across different teams, so you'll need to be open to the process and accepting of feedback and critique.
Strong communication skills: You'll have the ability to build relationships with external stakeholders, report up to internal stakeholders, and foster strong alignment with your team.
Alignment with Pillar4's culture: We live by our values and expect our team to buy in.
Act with focus
Get after it
Grow without limits
Build the team
Obsess Over Customers
Commit to Service
Entrepreneurial spirit: Our team members act like entrepreneurs in that we are incredibly driven, agile, and goal-oriented, and are always up for a challenge. We thrive in ambiguity and don't need a playbook to achieve excellence.
Why You Should Join Us
Results: Pillar4 has built the #1 digital media company in the sleep health and hygiene space and is profitably expanding into fitness, nutrition, and mental health verticals.
Stability: We are privately owned, have a holding period of 'forever,' and have significant cash to invest.
Exposure: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed hundreds of employees, and run campaigns with Fortune 500 brands.
Market landscape: The $4 trillion health and wellness market is a highly relatable, transforming industry. There's no better time than now to be building a business in this space.
Career growth: There is no cap on growth, promotions, or the opportunity to own and put your stamp on essential projects. Prove your value and you will be rewarded accordingly.
Learning: We are a mighty team with subject matter experts in creative, branding, content strategy, SEO, paid media, and more. The opportunity to grow new skills and learn from smart people is endless.
Impact-focused: Opportunities to take part in our quarterly initiatives with organizations like
Beds for Kids
and
The Green Chair Project
and help respond to the critical needs of our local communities.
Fun: The team has a high bar for excellence but also a real interest in each other and making work fun.
The Package Base salary and performance-based bonus commensurate with experience. At Pillar4, you'll have access to competitive benefits, including health insurance, 401k, a monthly wellness stipend for house cleaning, gym membership, grocery delivery or massages, and cell phone reimbursement.
Who We Are
Launched in 2017, Pillar4 Media operates a portfolio of websites that help consumers live their best days, starting with their best night's sleep. We aim to educate consumers about whole-body health and wellness and help them make better, faster purchase decisions to improve their health.
We also partner with the leading direct-to-consumer brands in our markets to grow their businesses online. Our current portfolio includes the following:
Mattress Advisor, launched in 2017
Mattress Nerd, acquired in 2018
Mattress Nerd, acquired in 2018
Sleepopolis, acquired in 2020
Mattress Clarity, acquired in 2020
The Fit House, launched in 2021
Garage Gym Reviews, acquired in 2021
Sleepyti.me, acquired in 2022
Sleep Advisor, acquired in 2022
BarBend, acquired in 2023
Breaking Muscle, acquired in 2023
Morning Chalk Up, acquired in 2023
Partnerships with leading direct-to-consumer brands and media companies to grow their businesses.
All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.
All offers are subject to a background check.
$65k-91k yearly est. 14d ago
UX Designer
Versana
User experience researcher job in Charlotte, NC
Job Description About Us:Versana is an industry-backed data and technology company on a mission to transform the syndicated loan market. By digitally capturing agent banks' data on a real-time basis, Versana provides unprecedented transparency into loan level details and portfolio positions, bringing efficiency and velocity to the entire market. Through our centralized platform, participants can rest assured they are accessing the loan market's most credible source of deal information. With the support of our investors, Versana is fast becoming the technology of choice to usher in the modernization of the syndicated loan market.
About You:Versana is seeking a passionate and detail-oriented UX Designer to join our UX team. This role will support the fast-growing product and engineering teams while maintaining the design system library and UX standards. Reporing to our UX Lead, you will play a key role in bridging the gap between design, business, and technology by conducting user interviews and executing on design deliverables.
Key Responsibilities:· Work closely with the Product team to gather and understand requirements.· Design wireframes and create interactive prototypes.· Execute usability tests, analyze the results, and provide actionable insights. · Develop user personas based on research data to guide design decisions. · Map user journeys and identify pain points or opportunities for improvement.· Communicate research findings and design solutions to stakeholders.· Collaborate closely with developers to ensure the design vision is implemented
Must Haves:· BS or BA in human-computer interaction/userexperience. · 3+ years of UX design experience. · Ability to navigate between multiple products and stakeholders.· Ability to find a balance between creativity and upholding UX standards.· Strong UX research skills. · Knowledge of WCAG guidelines.· Entrepreneurial spirit and ability to partner with various internal teams.
Nice to Haves:· Design, build and maintain reusable and consistent components in Figma.· Light front-end skills.
Equal Opportunity Employer We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$65k-91k yearly est. 9d ago
UX Designer - Charlotte, NC
Info-Ways
User experience researcher job in Charlotte, NC
Role: UX Designer (share the portfolio link / Github ) Duration: Fulltime BGV will be done for the selected candidates. Job Responsibilities: Be the voice of the user. Align your thinking and design principles with the behaviors, attitudes, and emotions of our customers and speak knowledgeably to them at all stages of product development.
Communicate ideas clearly. Be an effective communicator and utilize any and all tools available to convey interaction and design ideas.
Agonize over data. Provide hypotheses for continuous improvement .
Always be innovating. Building new and innovative products that our customers love to use give us a distinct advantage over our competition and are crucial to our success.
Academic background in visual/human interaction, computer science, graphic design, or related field.
Deep understanding of all stages of the design process.
Clean visual design sensibilities.
Proven record of design usability for web, mobile,iOT & Headless based experiences.
Comfort working with front end technologies such as HTML, CSS, jQuery, and JavaScript.
Proficient in working with Adobe's Creative Suite. Sketch experience is a plus.
Desired Skills:
• Strong client (presentation) communication skills and the ability to present and sell ideas to various audiences (technical and non-technical)
• Familiarity with developer/engineer tools and SDKs
• Understanding of platform specific nomenclature (eg. segmented controller, picker, table view)
• The ability to sketch and generate big-picture ideas for early-stage UX work
• Experience developing rapid prototypes
• Experience with project estimation
• Knowledge of the Scrum development process
• Experience planning and facilitating userresearch and usability tests including familiarity with tools such as Silverback and Morae
• Strong time management skills and the ability to be self-directed when needed
Please respond with your word resume and requested details:
Full Name :
Work Authorization:
Contact Number :
Email ID :
Skype ID:
Current location:
Willing to relocate :
Salary :
Additional Information
All your information will be kept confidential according to EEO guidelines.
$65k-91k yearly est. 60d+ ago
User Experience (UX) Designer
CapB Infotek
User experience researcher job in Charlotte, NC
CapB is a global leader on IT Solutions and Managed Services. Our R&D is focused on providing cutting edge products and solutions across Digital Transformations from Cloud, AI/ML, IOT, Blockchain to MDM/PIM, Supply chain, ERP, CRM, HRMS and Integration solutions. For our growing needs we need consultants who can work with us on salaried or contract basis. We provide industry standard benefits, and an environment for LEARNING & Growth.
For one of our going on project we are looking for a UserExperience (UX) Designer. The position is based out of NC.
Skills:
- A bachelor's degree
- 4+ years of UI/UX experience
- Proficiency in tools such as in Vision, Sketch, Adobe XD, Moqups, Proto.io, UXPin
- Understanding of Responsive Design and creating layout for different form factors.
- Understanding of cross-browser design and development
- Demonstrated experience in applying user-centered design methods
- Experience working in an Agile development environment.
- Experience with modern web-based application front-end development and Mobile
$65k-91k yearly est. 60d+ ago
R & D Leader - IndyCar
Team Penske 4.0
User experience researcher job in Mooresville, NC
Responsibilities:
Position will lead a group of technicians in the primary goal of turnaround service tasks ahead of the normally traveling race team for cars, parts and subassemblies used in rotation.
Role will include participation of track team testing days as the Chief Mechanic including straight line and wind tunnel test. Also support of on road race team turnarounds is possible.
Work targets and overview will be established with Assembly Manager and Crew Chief .
Lead daily planning and communication for shop technicians within the development group that meet defined targets and deadlines.
Ensure all parts are built to the same specification. Components are safely joined, bolted or otherwise assembled following process outlined.
Assembly of mockup and development parts will be required with written and verbal feedback.
Ensure technicians are following engineering specifications and the final product meets Indy Car and Team Penske requirements.
Understanding of Indy Car rules, technical bulletins and Mechabook.
Maintain accurate records of service, mileage and damage information. With communication to assembly manager, crew chief and build leaders. Work with group leaders to maintain the defined inventory stock levels.
Monitor the work being performed within the work area to assure that all employees are working towards maintaining the production schedule and meeting quality requirements.
Give consistent feedback and direction to employees who do not meet expectations.
Maintaining and enhancing inter-departmental relationships
Working with shared resources and departments to meet the goals, expectations.
Active involvement of continuous preparation improvement, processes, materials, equipment, people, and knowledge.
Ensure self and others are following best practices with Personal Protective Equipment.
Ensure the shop floor and race-track is clean and meets team expectations for appearance.
Minimum Qualifications:
The successful candidate will have at minimum of a high school diploma.
Minimum 10 years technical experience in professional motorsport or related field.
Motorsports technician / crew chief background.
IndyCar, NASCAR, IMSA, WEC or F1 championships preferred.
Minimum 10 years of Professional motorsports track experience.
Strong analytical and problem-solving skills, with a focus on innovation and continuous improvement required.
Strong leadership and organizational skills.
Effective communication and collaboration skills required.
Ability to work collaboratively with cross-functional teams to achieve common goals.
Excellent leadership and mentoring skills, with a passion for developing team members required.
Desired / Preferred Qualifications:
Microsoft Suite
Excel experience required
SharePoint experience required
Outlook experience required
PowerBi desired
Experience leading a technician's group
Excellent interpersonal and communication skills (verbal and written)
$53k-74k yearly est. Auto-Apply 60d+ ago
UX Content Manager
Ameriprise Financial 4.5
User experience researcher job in Charlotte, NC
We are seeking an experienced UX Content Manager to play a critical role in elevating and enhancing the userexperience across Ameriprise Financial's owned and operated channels. This individual will develop intuitive and streamlined user journeys that foster greater engagement and brand affinity while meeting key KPIs that drive our business forward.
The UX Content Manager will be responsible for the following:
Delivering exceptional UX content experiences: Work closely with Product Owners, Marketing Managers and others to articulate marketing objectives, determine relevant content, and coordinate resources to plan, write, edit, design, present, test and improve content.
Robust collaboration with UX and Design teams: Provide content-led strategies and UX content to optimize user flows and enable best practices.
Translating content strategy into content requirements: Determine UX content experience solutions that meet consumer expectations.
Contributing to the development of a content strategy: Partnering across multiple platforms and channels to support the goals of the marketing department and the firm.
Required Qualifications:
* Minimum 5 years of professional experience in web development teams working in close collaboration with information architects, business analysts, userexperience designers, developers, project managers and results analysts.
* Proficient in UX copywriting with a strong user-focus. Ability to write and edit usable buttons, form names, headlines, summaries and other micro-messaging such as user tips, home page highlights and more.
* Demonstrated understanding of impacts to content in an evolving digital environment. This includes basic technical knowledge of web publishing, responsive design, information architecture, interactive design principles, web usability, HTML, CSS, JavaScript, search, taxonomy, and metadata.
* Experience in analyzing and applying information from multiple sources including consumer trends, competitive and market challenges, and userexperience labs.
* Familiarity with content management and project collaboration systems.
* Superior communication skills, including delivering presentations to senior leaders and various sized groups.
* Strong written communication skills.
* Strong organizational skills and attention to detail; able to effectively manage multiple priorities concurrently and thrive in an ambiguous and rapidly changing environment.
* Bachelor's degree or equivalent in Marketing, Journalism, or related field.
Preferred Qualifications:
* Experienced in content strategy, management, creation, writing, and editing.
* Financial services or similarly regulated industry experience.
* Familiarity with agile project management.
* Experienced using Figma and creating mobile app content
About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Base Pay Salary
The estimated base salary for this role is $93,400 - $128,400/ year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Full time
Exempt/Non-Exempt
Exempt
Job Family Group
Marketing/Product Management
Line of Business
MARKT Marketing
$93.4k-128.4k yearly Auto-Apply 9d ago
UX designer
Tata Consulting Services 4.3
User experience researcher job in Charlotte, NC
Must Have Technical/Functional Skills Primary Skill: UX Designer, Figma, UX research tools, FigJam, Miro Experience: Minimum 8 years Roles & Responsibilities * Design user-centered solutions for web and/or mobile applications using Figma. * Create user flows, wireframes, prototypes, and high-fidelity UI designs.
* Develop and maintain design systems, UI components, and style guides in Figma.
* Conduct userresearch, usability testing, and heuristic evaluations.
* Translate business requirements and user insights into design concepts.
* Collaborate with cross-functional teams (Product, Engineering, QA, Business).
* Iterate designs based on feedback, usability findings, and data.
* Ensure designs align with accessibility standards (WCAG) and best UX practices.
* Support developers with design handoff, specifications, and assets.
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $120,000 - $125,000 a year
$120k-125k yearly 8d ago
R & D Leader - IndyCar
Penske 4.2
User experience researcher job in Mooresville, NC
Responsibilities: * Position will lead a group of technicians in the primary goal of turnaround service tasks ahead of the normally traveling race team for cars, parts and subassemblies used in rotation. * Role will include participation of track team testing days as the Chief Mechanic including straight line and wind tunnel test. Also support of on road race team turnarounds is possible.
* Work targets and overview will be established with Assembly Manager and Crew Chief .
* Lead daily planning and communication for shop technicians within the development group that meet defined targets and deadlines.
* Ensure all parts are built to the same specification. Components are safely joined, bolted or otherwise assembled following process outlined.
* Assembly of mockup and development parts will be required with written and verbal feedback.
* Ensure technicians are following engineering specifications and the final product meets Indy Car and Team Penske requirements.
* Understanding of Indy Car rules, technical bulletins and Mechabook.
* Maintain accurate records of service, mileage and damage information. With communication to assembly manager, crew chief and build leaders. Work with group leaders to maintain the defined inventory stock levels.
* Monitor the work being performed within the work area to assure that all employees are working towards maintaining the production schedule and meeting quality requirements.
* Give consistent feedback and direction to employees who do not meet expectations.
* Maintaining and enhancing inter-departmental relationships
* Working with shared resources and departments to meet the goals, expectations.
* Active involvement of continuous preparation improvement, processes, materials, equipment, people, and knowledge.
* Ensure self and others are following best practices with Personal Protective Equipment.
* Ensure the shop floor and race-track is clean and meets team expectations for appearance.
Minimum Qualifications:
* The successful candidate will have at minimum of a high school diploma.
* Minimum 10 years technical experience in professional motorsport or related field.
* Motorsports technician / crew chief background.
* IndyCar, NASCAR, IMSA, WEC or F1 championships preferred.
* Minimum 10 years of Professional motorsports track experience.
* Strong analytical and problem-solving skills, with a focus on innovation and continuous improvement required.
* Strong leadership and organizational skills.
* Effective communication and collaboration skills required.
* Ability to work collaboratively with cross-functional teams to achieve common goals.
* Excellent leadership and mentoring skills, with a passion for developing team members required.
Desired / Preferred Qualifications:
* Microsoft Suite
* Excel experience required
* SharePoint experience required
* Outlook experience required
* PowerBi desired
* Experience leading a technician's group
* Excellent interpersonal and communication skills (verbal and written)
$53k-74k yearly est. 60d+ ago
Retail Experience Designer
ZABS Place
User experience researcher job in Matthews, NC
About Us:
ZABS Place is an employment training center and upscale thrift boutique in downtown Matthews. We're a non-profit focused on one core belief: Seeing potential in everyone and everything. We create meaningful training and employment opportunities for young adults with intellectual and developmental differences, helping them build real workplace skills through hands-on work in our store and warehouse. Our team members rotate through different departments as they learn and discover their passions and talents.
The Role:
As a Retail Experience Designer, you'll transform our thrift boutique into a destination shopping experience through inspired merchandising, genuine customer connection, and creative visual storytelling.
This is not just restocking shelves. You'll curate displays that stop customers in their tracks, build relationships that turn browsers into loyal shoppers, and work alongside our specially-talented employees to create an environment where everyone thrives-all while keeping sales strong and the store looking Instagram-worthy.
Requirements:
A creative eye and ability to see potential in donated items
Comfort working in a fast-paced, ever-changing retail environment
Flexibility-inventory changes daily and displays need constant refreshing
Natural sales ability that comes from enthusiasm, not pressure
Genuine appreciation for our mission and the young adults we employ
Standing for extended periods, using a step ladder, lifting and moving merchandise
What You'll Do:
1. Visual Merchandising & Store Design
Create eye-catching displays and vignettes that inspire customers to buy
Stage merchandise by style or theme to tell visual stories
Keep the sales floor organized, shoppable, and sales-driven
2. Customer Experience & Sales
Greet customers warmly and build authentic connections
Help shoppers find treasures and make recommendations
Share stories about our merchandise and mission
Turn browsers into buyers through genuine enthusiasm
3. Collaboration
Work respectfully alongside our specially-talented employees and coaching staff
Contribute ideas for displays, promotions, and customer engagement
Help maintain the creative energy ZABS Place is known for
What We're Looking For:
1+ year of experience in retail, visual merchandising, customer service, or related creative field
Creative eye for design, color, and spatial composition
Natural ability to connect with diverse customers and build rapport
Strong communication and interpersonal skills
Patience, flexibility, and a positive can-do attitude
What Will Help You Succeed Here:
Design mindset: You see how things could look better and have ideas to make it happen
Sales through storytelling: You inspire purchases by creating desire, not applying pressure
Comfort with unpredictability: Thrift retail changes daily-new inventory, different customers, evolving displays-and you find that energizing, not stressful
Resourcefulness: You can make something beautiful out of anything
Genuine passion for our mission: You're excited about working in an inclusive environment where young adults of all abilities are valued team members
Our Culture
We believe in inclusion, ability awareness, and personal growth. We recognize and celebrate what people CAN do. We work as a team to create a space where everyone-trainees, team members, and customers-is valued for their unique contributions.
If you're the kind of person who sees potential in people and things, and wants to create retail experiences that excite and attract customers, we want to meet you.
Location: 100 N. Trade St., Matthews, NC
$66k-91k yearly est. 22d ago
Aesthetic Experience Manager - Charlotte - South
Evolus 4.2
User experience researcher job in Rock Hill, SC
Description Evolus is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking a passionate and results-driven Aesthetic Experience Manager to join our high-performing field sales team. In this critical role, you will act as a strategic partner to both current and prospective customers across various specialties, promoting the Evolus aesthetics portfolio with expertise and enthusiasm. Reporting to the Regional Sales Manager, you will lead sales efforts in your territory-cultivating relationships, identifying new opportunities, and consistently exceeding sales objectives. Your ability to deliver compelling product insights, strategic pricing, and tailored promotional solutions will be essential in driving success and enhancing the Evolus customer journey. This is an exciting opportunity to make a meaningful impact in a growing organization, while shaping the customer experience and contributing to the success of our field sales team. At Evolus, you'll be part of a team that values collaboration, creativity, and continuous growth. You'll work on some of the most exciting challenges in the aesthetics industry, with a company that recognizes and rewards impact. If you're eager to contribute to a bold vision-and help build a brand like no other-this is your opportunity to shine. Essential duties and responsibilities where you'll make the biggest impact…
Meet or exceed established sales quotas and performance metrics.
Drive direct sales of our innovative aesthetic products within an assigned territory through execution of sales strategies, promotional campaigns and educational events.
Represent the Evolus brand with professionalism, integrity, and a deep understanding of our value proposition.
Accurately and promptly complete all administrative responsibilities, including expense reports, sales tracking, and other required documentation.
Maintain consistent follow-up with customers throughout the sales cycle to foster strong, long-term relationships.
Conduct regular in-person and virtual meetings with customer accounts to ensure satisfaction and identify opportunities for upselling or cross-selling.
Effectively manage territory and sample budgets, ensuring all spending aligns with corporate guidelines and expectations.
Stay current on all relevant clinical data, product updates, and industry trends to serve as a reliable resource for customers.
Collaborate with customers to plan, coordinate, and execute promotional activities that drive brand awareness and product adoption.
Responsible for ensuring personal and company compliance with all Federal, state, local and company policies & procedures
Perform ad-hoc project requests and additional duties when assigned
This is a field-based position in Charlotte, Ballantyne, Mint Hill, Fayettevette, Fort Mill, Rock Hill and the surrounding area.
No relocation assistance provided
Other duties as assigned
Qualifications and Skills You'll Bring to the Team…
Bachelor's degree or equivalent work experience
Valid driver's license
Excellent analytical, problem solving and organizational skills
Strong interpersonal and teamwork skills
Effective verbal and written communication skills
Technically savvy with the ability and desire to embrace new and necessary applications
Willingness and ability to travel up to 50-75% of the time, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings.
Preferred Qualifications…
5+ years of successful sales experience in the injectable aesthetics market, or comparable experience selling to medical spas, plastic surgeons, dermatologists, or other cash-pay healthcare verticals strongly preferred.
Candidates with less experience but a strong aptitude for sales, a passion for aesthetics, and a track record of high performance in consultative or relationship-based sales roles are encouraged to apply.
Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships.
Experience working in fast-paced, entrepreneurial environments with the ability to adapt quickly and take initiative.
Comfort with clinical education, promotional activities, and engaging multiple stakeholder types (e.g., physicians, office managers, staff).
Compensation & Total Rewards This is an Exempt position. The expected pay range for this position is $110,000. You are eligible for a sales incentive compensation terms and conditions apply. Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations including but not limited to role-relevant knowledge and skills, experience, education, geographic location, certifications, and more. We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of medical, dental and vision benefits to help you feel your best and be your best. We also provide those benefits you shouldn't have to worry about, from employer covered life insurance to short-term disability. Take advantage of the 401k match offered by Evolus and let us invest in your future. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure between the Christmas and New Years holidays? We have that, too. Additional perks include regularly catered team meals at our Evolus Headquarters, a fully stocked kitchen (Kombucha & Coffee included), and the opportunity to join an organization where our values of Grit, Impact, Fun, and Transparency are displayed daily. Evolus takes pride in being a company on the forefront of innovation, while being committed to conducting its business with the highest degrees of integrity, professionalism, and social responsibility. We are also committed to complying with all laws and regulations that apply to our business. Employee welfare is no different. Here at Evolus, we don't just work together, we've built a culture of inclusion! Because of this, you'll find yourself immersed in an environment that not only promotes respect, collaboration and team building, but a community too. And that's just the tip of the iceberg. Join our team and see for yourself! EOE M/F/D/V. For more information, please visit our website at ************** or reach out to [email protected].
$110k yearly Auto-Apply 60d+ ago
Advanced User Exp Designer
The Team and Product
User experience researcher job in Fort Mill, SC
YOU MUST HAVE:
Qualified applicants must have a Bachelor's degree or foreign equivalent in Interaction Design, Graphic Design, Product Design, or a related Design field and 6 years of experience with User Interface Design.
Must have 6 years of experience with the following: Knowledge in UserExperience (UX) creating personas, user journeys, use cases and storyboarding; Proficiency in User Interface design (UI) for mobile and desktop apps (wireframes, prototyping, and visual design concepts).
ADDITIONAL INFORMATION:
Job Site: Fort Mill, SC
40 hours/week
If offered employment must have legal right to work in U.S. EOE.
Advanced User Exp Designer for Hand Held Products Inc. (Fort Mill, SC)
RESPONSIBILITIES:
Design end-to-end solutions to new and existing products for the Honeywell Productivity and Solutions portfolio.
Create and iteratively refine wireframes, low-fidelity and high-fidelity designs, and interactive prototypes, along with supporting development documentation, that effectively communicate design intent to the cross-functional product team and the customers.
Using software tools like Figma Design, FigJam, Miro, Sketch, and Invision to ideate for the latest technologies, such as artificial intelligence, voice, and augmented reality, across verticals (warehouse and distribution centers, retail, transportation and logistics) to create more value to the portfolio.
Utilize insights from customer research studies and apply UserExperience best practices, such as Nielsen's 10 Usability Heuristics, to create designs that address business needs and adhere to the Honeywell Design Language System.
Apply Web Accessibility Guidelines (WCAG) developed by the World Wide Web Consortium (W3C) to day-to-day work.
Lead productivity solutions like Operational Intelligence and Workforce Intelligence, applying Agile methodologies to scope, plane and track work, using Atlassian tools like Jira and Confluence.
Own the design process and final proposals that drive seamless experience.
Collaborate with cross-functional stakeholders from marketing, sales, and engineering, to conduct design strategy workshops that touch on multiple stages of the product life cycle.
Provide materials for the workshop and actively participate to create design concepts, along with design system components and development documentation, to ensure the outcomes align with the project objectives and user needs.
$64k-88k yearly est. Auto-Apply 60d+ ago
Outdoor Experience Manager
Girl Scouts Carolinas Peaks To Piedmont
User experience researcher job in Hickory, NC
REPORTS TO: Director of Outdoor Experience & Property
FLSA CLASSIFICATION: Exempt
GRADE: 5
requires living on site at assigned camp during overnight camping season (May - August)
SUMMARY OF POSITION
The Outdoor Experience Manager (OEM) develops, retains and increases girl and adult membership through planning and implementing engaging, dynamic outdoor programming. They are responsible for the overall camping and outdoor program management, including seasonal staffing, program design and delivery of summer camp and year-round programs, program marketing and risk management. The incumbent is responsible for providing outdoor programming at council-owned properties and in partnership with community partners. The OEM builds and maintains these strategic partnerships with local organizations, businesses and interest groups to further council's overall goals.
ACCOUNTABILITIES
Manage outdoor experience programming in the council's jurisdiction that could include:
Management of weekend programming
Management of summer overnight and day camp programming
Recruiting, training and management of seasonal staff and year-round staff
Coordinating services of all program and site vendors (food, supplies, program providers, etc.)
Risk management, safety, security and crisis communication plans
Development and delivery of all program activities for council-owned camps and geographic regions.
Build and maintain partnerships with area organizations, businesses and interest groups that enhance program offerings to our membership.
Provide leadership, coaching, feedback and development to seasonal staff ensuring measurable goals and accountabilities for customer service and member experience are set and achieved.
Serve as an expert resource for staff and volunteers on the Girl Scout Leadership Experience program model, staying up-to-date and informed of expansion and changes in the evolution of the program.
Establish and manage proactive risk management practices that address safety within the camp experience and environment for staff and participants. Provide leadership to staff in this area and in crisis response.
Provide an annual calendar of program activities designed to meet the needs of girls.
Work with the Director of Business Analytics to develop and maintain a quantifiable evaluation process and report to senior leadership regarding achievement of outcomes.
Work with the council marketing department to design and implement an outdoor experience marketing plan to meet attendance goals and maximize attendance.
Participate in the development of the budget for assigned programs and manage budget for assigned areas.
Manage ACA accreditation process and ensure assigned program sites meet or exceed evaluation criteria to maintain accreditation.
Engage cross-functionally with teammates to fully support annual council membership recruitment and retention plans.
Actively participate in developing environments that foster diversity, equity, inclusion belonging and access through words, actions and attitude. Ensure work plans are designed to enhance the diversity of our membership.
Perform other duties as necessary or assigned.
Requirements
QUALIFICATIONS
Core Competencies
Outdoor Program Development
Sales Ambition & Drive
Achieve Results
Problem Solving
Marketing Knowledge
Project Management
Budget Administration
Judgment & Decision Making
Team-building & Development of Others
Qualifications
Bachelor's degree in recreation, education, non-profit management or related field or an equivalent combination of education and directly related experience
Minimum of two years of demonstrated experience in youth program development and management of camp programs, including supervision of employed staff.
Demonstrated competency in community organizing, planning, time management and problem-solving/conflict management.
Willingness and ability to work regular and varied hours, including some evenings and most weekends; extended days and hours during summer camp season
Willingness and ability to live on-site during the summer camp season, which may include moving between up to three camp properties.
ACA Standards Visitor status or willingness to obtain
Certification in or ability to become certified in first aid and one or more of the following: lifeguard instructor, archery instructor, boating and climbing. Training can be provided.
Experience overseeing seasonal food service staff and health staff
ADDITIONAL REQUIREMENTS
Subscribe to the principles of the Girl Scout Movement and become and remain a registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont.
Successfully pass criminal and driver background investigation.
Minimum age 25
Valid state-issued driver's license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis, and willingness and ability to travel throughout the council's geographic area.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls including the operation of computer keyboard, calculator, copier machine, and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must occasionally lift and/or move up to 35 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures and extensive reading.
DISCLOSURE & ACKNOWLEDGEMENT
The statements above reflect the essential functions and qualifications for this job but should not be considered an all-inclusive listing. Employees may be asked to perform other duties as needed to ensure the smooth functioning of Council operations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. All employees of the Girl Scouts Carolinas Peaks to Piedmont are employees "at will."
Salary Description $39K - $46K/year
How much does a user experience researcher earn in Charlotte, NC?
The average user experience researcher in Charlotte, NC earns between $59,000 and $110,000 annually. This compares to the national average user experience researcher range of $73,000 to $135,000.
Average user experience researcher salary in Charlotte, NC
$81,000
What are the biggest employers of User Experience Researchers in Charlotte, NC?
The biggest employers of User Experience Researchers in Charlotte, NC are: