User experience researcher jobs in Chicago, IL

Take quick online surveys and earn rewards for sharing your thoughts. Join today - it's free and easy!

EVERSANA INTOUCH is a global, full-service marketing agency network serving the life sciences industry, and is the first - and only - agency network to be part of a fully integrated commercialization platform through EVERSANA . We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. We get fired up when people talk about getting-and staying-healthy. That's where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one's health more achievable, connecting patients and physicians with the information and tools they need. We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. Job Description WHAT DOES AN EXPERIENCE DESIGNER DO? TEDAVI Studio is a department embedded within EVERSANA INTOUCH that services its affiliates. As collaborators and digital experts, we use cutting-edge, tech-enabled creative platforms and design methodologies coupled with latest development best-practices to get brands to market faster and more efficiently. Our approach is designed to help brands focus on upstream strategic initiatives, generate content at-scale and optimize in-market assets more readily. Within TEDAVI, we're led by our curiosity and collective desire to sit at the front lines of the constantly evolving landscape of emerging technology, automation, and efficiency that influence our business operations and work methods. We embrace new challenges, are meticulous in our work, thrive in ambiguity, and are ambidextrous in our talent. Experience Design is one of three practices that make up TEDAVI Studio. The responsibility of a practitioner within the Experience Design practice is to be proficient in various aspects of design that intersect with disciplines closely related to our area of expertise. This includes interaction design (IxD), visual design (VxD), user and customer experience (UX and CX), front-end development (FED), and both assistive and automated creative technology (AI). Essential Duties And Responsibilities Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: Design Solution Development: Generate, evaluate, refine, and iterate medium complexity design solutions, with a strong grasp of key design principles (interaction design, a strong understanding of layout, typography, and visual hierarchy). Trend Awareness and Integration: Stay abreast of the latest design trends and technologies, integrating them into strategic, user-focused designs that align with project goals and timelines. Autonomy and Time Management: Demonstrate autonomy through effective time management and organizational skills, and the ability to balance independent work with collaborative team efforts. Teamwork and Feedback Integration: Collaborate closely with brand and UX team members, integrate feedback, and ensure design excellence, clarity, and user-centric focus. Technical Proficiency and Collaboration: Confidently navigate a variety of development platforms, partnering closely with front-end developers to ensure design performance across different devices and frameworks. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned Qualifications Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience. 3+ years of experience as an interaction (IxD), UI (VxD), or UX designer required. Proficiency in current design and prototyping tools (Sketch, XD, Figma) and ability to learn new ones as projects require. Strong attention to detail, communication skills and the ability to work both independently and collaboratively. Driven by user-centered and design thinking methodologies and fluent in best practices for usability and accessibility. Has basic exposure to HTML and CSS and understands their purpose and function Additional Information OUR CULTURAL BELIEFS Patient Minded I act with the patient's best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************. Follow us on LinkedIn | Twitter

User Experience Researcher, Assistant Vice President Wealth Management (WM) Platforms manages industry-leading platforms, across all WM channels and client segments, to provide a unified digital experience, unlock growth, and deliver efficiencies for Advisors, Clients, and Institutions. WM Platforms consists of nine sub-teams including: Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow Solutions, Digital Trading & Investing, UX Design & Research, Strategy & Execution. Business Control & Support, and the Chief Operating Office. Are you a senior UX Researcher who wants to lead high-impact projects, work with cross-functional teams, conduct moderated and unmoderated studies, and mentor other team members? Our growing team is looking for an expert in the practice of user research to be an influential voice in the future of our discipline while inspiring change, delivering written and oral presentations, evaluating qualitative and quantitative insights, and being an advocate for a more intuitive, seamless user experience. The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily. Our team of designers and researchers bring an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and a user-centered approach to solve real business problems. If you can bring clarity to complexity, discover compelling user insights, and have gone the extra mile to create delight, we want you! Once Here You Will... * Manage both large and small research initiatives collaboratively with your peers in UX Design, Product Management, Technology, Data and Analytics, and more. * Define research questions and goals, conduct appropriate studies, analyze the findings, and communicate results with clear and compelling presentations. * Evangelize design thinking, including conducting workshops, helping develop user journeys, and asking the right questions to ensure teams are putting users at the center. * Plan, design, and conduct both quantitative and qualitative user research studies (i.e., write moderator's guides, conduct in-depth interviews, design surveys, moderated and unmoderated sessions, etc.). * Identify, track, and share overarching research trends. * Make recommendations on research best practices from previous professional and educational experiences. * Be willing to take on any task or responsibility, big or small, that furthers the growth of the team. * Mentor more junior researchers throughout the research process. * Help to adapt and innovate research practices to meet a rapidly growing team's need. * Help to identify opportunities for impactful UX research across the firm. * Facilitate UX workshops with cross-functional teams. * Help promote a data-driven culture that prioritizes user insights and combats assumptions. * Thrive in a work culture that is full of collaboration, teamwork, inclusiveness, and warmth. Skills You'll Bring * 4+ years UX research experience. * Willingness to run studies from end-to-end (you'll be responsible for every single step, from recruiting participants to sharing insights). * Experience implementing a range of methodologies, both qualitative (e.g., moderated, unmoderated etc,.) and quantitative (e.g., A/B or multivariate testing, card sorting, survey design etc,.) * Experience leading and mentoring junior team members. * An interest in working with both enterprise and consumer technology. * A persuasive and compelling presentation style and being able to clearly communicate research insights. * The ability to adapt, pivot, and roll with the punches. * Preferably M.A./M.S. or PhD in Human-Computer Interaction, Human Factors, Psychology, Anthropology, or related fields * Familiarity with tools like Figma, UserZoom, UserTesting, Optimal Workshop, and Enjoy HQ preferred. * Experience in financial services, or a large corporate environment preferred. Why Work at Morgan Stanley Besides a competitive salary, work life balance, a clear career path, and great benefits, we take the well-being and work satisfaction of our employees seriously. That's why we put a lot of effort towards creating a safe space for people to be vulnerable, share work, and ask questions that will help them both to grow individually and move their projects forward. You'll be encouraged to bring your own perspective to conversations, and we will help you understand and put into practice what you naturally do best by amplifying each other's strengths. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Salary range for the position: $85,000 and $140,000 per year. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

The Fellowship is an organization of bridge builders whose vision is that Jews and Christians will reverse their 2,000-year history of discord and replace it with a relationship marked by dialogue, understanding, respect and cooperation. Together we are able to help more than a million Jews in need each year. Our success is built on a culture that celebrates the differences in who we are, what we have experienced, and how we think. (Chicago/Hybrid) The position of Prospect Research is to research and analyze information on current and prospective Fellowship donors and prepare detailed reports for development officers to assist in the cultivation of donors. This position reports directly to the Prospect Research & Budget Manager and is based in our Chicago headquarters. We are seeking an individual with a bachelor's degree or equivalent experience. A minimum of one to three years of experience as a prospect researcher within a non-profit organization, or comparable experience in non-profit development or a related field, is required. Demonstrated skills in all phases of donor research involving fee and non-fee Internet based research sources such as LexisNexis, DonorSearch, and Salesforce is preferred. Demonstrated analytical and investigative skills are preferred. Individuals with experience in biographical or genealogical research and or data management or demonstrated proficiency in a related field such as history, library science or genealogy is preferred. Essential Job Responsibilities Include: Donor Research and Reporting: Conduct in-depth research of current and prospective donors determining their propensity and capacity to give major or planned gifts. Utilize appropriate software and Internet based resources for research. Prepare detailed analysis and reports on donor profiles to support development officers' cultivation efforts. Prepare detailed briefings for management and giving officers upon request. Database Management: Record prospect research information on donor database. Trend Analysis: Providing ongoing assessment of research methods, goals and strategies. Keep abreast of trends in prospect research through training, reading industry publications, etc. Standard Operating Procedures: Develop and implement standardized, analytical approaches to prospect research rating systems. Technical & Individual Skills: Intermediate level proficiency in Microsoft Office applications (Word, Excel, Power Point). Intermediate level proficiency in Internet research methodology. Excellent verbal and written communication skills with the ability to express self effectively and concisely. Excellent customer service skills necessary to professionally and effectively interact with staff, management and donors. Strong organization skills with the ability to simultaneously manage multiple tasks or projects with competing deadlines. Must be self-motivated, and proactive with the ability to work independently with minimal direction. Knowledge of donor types and an understanding of fundraising processes, or cycles of engagement: identification, cultivation, solicitation, and stewardship; or a desire to learn this process. Professionalism and discretion in handling confidential donor and prospect information. Come and experience all that The Fellowship offers, including the ability to make an impact in a global nonprofit with collaborative team members, professional growth opportunities and mission focused work. We have great benefits, newly designed offices and are located on Wacker Drive, across from the Chicago Riverwalk. Please submit your resume and salary requirements. Key words: Donor Research, Prospecting, Trend Analysis We are an equal opportunity employer (EOE).

Position Overview: We are seeking a highly skilled and inquisitive Web Browser Researcher to enhance the accuracy and stability of Fingerprint's core products, including device identification and bot detection. This role is ideal for individuals passionate about JavaScript, Web APIs, and web security concepts, with a strong background in reverse engineering and browser automation. Responsibilities: Conduct in-depth research on innovative techniques for device identification and bot detection in modern web browsers. Explore and analyze existing browser technologies to identify new detection opportunities. Develop research tools to validate hypotheses and enhance detection capabilities. Document and share valuable insights regarding web platform security, automation techniques, and browser mechanics with the team. Take ownership of research initiatives, demonstrating autonomy in ambiguous and evolving environments. Drive the full research lifecycle-from ideation to validation-before handing off implementation to the dedicated engineering team. Must-Have Skills: Strong understanding of web platform technologies, web security, and networking fundamentals. Proficiency in JavaScript and familiarity with browser internals. Hands-on experience with reverse engineering JavaScript, including deobfuscation and bot automation techniques. Solid grasp of internet security, privacy mechanisms, and detection evasion strategies. Proven ability to conduct independent, complex research and present findings effectively. High level of personal ownership, autonomy, and initiative. Excellent English communication skills (written and verbal). Preferred Qualifications: Expertise in bot detection techniques and countering advanced evasion strategies. Proven contributions to Chromium, Firefox, or WebKit bug trackers. Open-source contributions related to web security, bot detection, or browser technologies. Familiarity with backend development, particularly in Golang (Go). Our Tech Stack: Frontend: TypeScript Backend: Golang Infrastructure: AWS (Elastic Beanstalk, DynamoDB) As a Web Browser Researcher at Fingerprint, you will work on cutting-edge technology, directly influencing the evolution of our core products. We foster an environment of innovation, collaboration, and continuous learning, and we're eager to welcome a dynamic and self-motivated researcher to our team. If you're passionate about pushing the boundaries of web platform research, we encourage you to apply today!

Provide research services to all William Blair employees to support their needs in obtaining and evaluating business and competitive data to achieve their business objectives. Determine most appropriate sources and assemble information on companies, industries, mergers and acquisitions, the economy, financial markets, executives and other topics per end user requests. Synthesize research findings and prepare and package information using optimal delivery methods and formats. Responsibilities include but may not be limited to: Develop and maintain relationships with firm employees and develop an understanding of their domestic and international business information needs. Utilize established information gathering techniques to scope research projects and determine deliverables. Evaluate available information sources, including both free and fee-based databases, and select most appropriate sources based on user information needs. Plan and execute short-term and in-depth research projects and analysis within established deadlines. Perform multiple research projects simultaneously, communicating with requestors on progress and issues that may impede success. Synthesize information research and prepare and package information using optimal delivery methods and formats. Ensure that deliverables are concise, organized and consistent with Business Information quality standards. Prepare training materials and provide instruction on research methods and resources to firm employees. Contribute to knowledge initiatives, including identifying and evaluating new information resources, contribute to research content, and cross training with co-workers. Ensure all work activities are in compliance with applicable rules, regulations, policies and procedures. Escalate issues or complex requests, as necessary. Additional responsibilities as requested. Qualifications: Bachelor's Degree required Master's Degree in Library and Information Science strongly preferred At least 3 years of experience performing research required; financial services firm experience strongly preferred Experience with database services such as LexisNexis, Factiva, S&P Market Intelligence, Pitchbook, and LSEG Workspace preferred Strong investigative research and analytical skills Proficiency conducting in-depth company, biographical, multi-industry, financial, market, legal, and regulatory research Commitment to customer service Strong verbal and written communication skills Ability to work in a fast-paced environment Ability to work independently in support of team goals This role may be hybrid or remote out of the following locations: Baltimore, Boston, Charlotte, Chicago, Denver or New York City.

Our client, a successful HF/MF HF is looking for a Quant Researcher for their Market Simulation team. This person will be part of a centralized team that is responsible for the Market Simulator research tool sets and data sets that are utilized by the firmwide. This simulation platform is a unique, high performance system which provides traders a competitive edge to successfully optimize and execute their strategies. What you'll do: You will be actively involved in research projects associated with latency and available liquidity prediction as well as algorithmic improvement based on requirements provided by our internal trading teams. You will need to be successful at determining efficient methods to store and analyze very large amounts of data and develop tools to evaluate the large volume of market data to help improve trading strategies performance. Partner directly with the internal trading teams to build and enhance market prediction models utilizing quantitative problem solving and advanced statistical techniques. Investigating and designing data mining and machine learning algorithms Conduct research for the purpose of modeling and forecasting future price actions and volatility. Responsible for developing and improving scalable quantitative research frameworks using Python, C++, and other software systems. Research new methods for capturing risk exposure, evaluating risk/reward and performance attribution across multiple asset classes. Build and expand the current revenue base by developing and exploring new opportunities. Skills you will need: At least 5+ years of experience in Machine Learning and/or Statistics Strong Python experience Experience with C++ or another lower level language a plus Excellent problem solving abilities Excellent comp package and relo assistance offered to the right candidate. Thank you for illuminating hiring with Quanta Search! ********************

JobID: 210672538 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $152,000.00-$260,000.00; New York,NY $152,000.00-$260,000.00; Chicago,IL $133,000.00-$225,000.00; Brooklyn,NY $152,000.00-$260,000.00 As an Vulnerability Researcher - Assessments & Exercises at JPMorgan Chase in the Cybersecurity Technology & Controls line of business, you will contribute significantly to enhancing the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology. Design and deploy risk-driven tests and simulations (or manage a highly-skilled team that does) and inform analysis to clearly outline root-causes. In this role, you will evaluate preventative controls, incident response processes, and detection capabilities, and advise cross-functional teams on security strategy and risk management. We are seeking a dedicated vulnerability researcher to engage in advanced vulnerability analysis and research, addressing the complex demands of our mission. In this role, you will work closely with fellow researchers and defense teams to identify vulnerabilities and develop cutting-edge solutions. The ideal candidate will be self-motivated, possess extensive technical curiosity, and have a strong background in reverse engineering. You will thrive in a collaborative environment, working on challenging targets to enhance our security posture. Job responsibilities * Design and execute testing and simulations - such as penetration tests, technical controls assessments, cyber exercises, or resiliency simulations, and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm's strategy and compliance with regulatory requirements * Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation * Collaborate closely with cross-functional teams to develop comprehensive assessment reports - including detailed findings, risk assessments, and remediation recommendations - making data-driven decisions that encourage continuous improvement * Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy and risk management. Engage with peers and industry groups that share threat intelligence analytics * Conduct in-depth vulnerability research and exploit development across a broad range of software on modern operating systems, edge devices, on premise, and open-source software. * Reverse engineer binaries using tools such as IDA Pro, Ghidra, or Binary Ninja to identify novel attack surfaces and develop proof-of-concept exploits. * Use common VR toolsets such as Fuzzers, disassemblers, debuggers, and code browsers for static and dynamic analysis. * N-Day vulnerability analysis, patch diffing, and zero-day vulnerability research. * Collaborate with other teams to share findings, support vulnerability triage, patch prioritization, and IOCs sharing, supporting the firm's mission requirements. * Document research findings, proof-of-concepts, and technical workflows. Required qualifications, capabilities, and skills * Obtain 5+ years of experience in cybersecurity or resiliency, with demonstrated exceptional organizational skills to plan, design, and coordinate the development of offensive security testing, assessments, or simulation exercises * Track record of discovered vulnerabilities (CVEs) in high-profile targets in at least one of the following environments: operating systems, mobile devices, web applications, browsers. * Proven hands-on experience in vulnerability research and PoC/exploit development, reporting, and mitigating security vulnerabilities in open-source projects. * Expertise in advanced analysis frameworks leveraging symbolic execution techniques and dynamic binary instrumentation to uncover, triage, and exploit complex software vulnerabilities. * Hands-on proficiency exploiting complex vulnerability classes - including user-after-free, double free, type confusion - and applying advanced exploitation techniques such as heap spraying and controlled memory corruption to achieve reliable code execution. * Strong understanding of at least two operating systems internals throughout user mode and kernel mode (Microsoft Windows, GNU/Linux, Android, MacOS, or iOS). * Experience auditing large C/C++, Java, and .Net codebases combining automated static analyzers with manual review to trace data and control flow, uncover memory-safety, injection, and deserialization vulnerabilities and produce proof-of-concept code. * Extensive reverse engineering expertise on x86/x64 and ARM/ARM64 binaries, employing IDA Pro, Ghidra, Binary Ninja, WinDbg, GDB, and RR for deep static/dynamic analysis and root cause vulnerability discovery. * Knowledge of US financial services sector cybersecurity or resiliency organization practices, operations risk management processes, principles, regulations, threats, risks, and incident response methodologies * Ability to identify systemic security or resiliency issues as they relate to threats, vulnerabilities, or risks, with a focus on recommendations for enhancements or remediation, and proficiency in multiple security assessment methodologies (e.g., Open Worldwide Application Security Project (OWASP) Top Ten, National Institute of Standards and Technology (NIST) Cybersecurity Framework), offensive testing tools, or resiliency testing equivalents * Excellent communication, collaboration, and report writing skills, with the ability to influence and engage stakeholders across various functions and levels Preferred qualifications, capabilities, and skills * Bachelor's degree in computer science, or PhD in a related technical field, or an equivalent combination of education and/or experience in a related field. * 5+ years of experience in exploit research and development. * Experience using Fuzzing tools such as LibFuzzer, LibAFL, AFL++, OSS-Fuzz, Syzkaller and program analysis tools such as LLVM, Angr, KLEE, Intel Pin, DynamoRIO, and Frida. * Experience emulating embedded platforms for live debugging. * Kernel and low-level OS development. * Deep Linux internals knowledge (SELinux, AppArmor, Seccomp, eBPF, containers, VMs). * Deep Windows internals knowledge (KASLR, DSE, SSDT, IDT, SMEP, SMAP, PXN, KPP, KDP, VBS, HVCI, KMCI, UMCI).

The Role The Manager, Consumer Experience leads a high-performing hybrid team of onsite and remote CX Representatives to deliver best-in-class service across every consumer interaction. This role is responsible for driving daily operations, ensuring service excellence, and maintaining alignment with GTI's mission to create a seamless, positive experience for every consumer. You will foster a positive, high-performing environment that supports engagement, accountability, and professional growth. In addition to managing daily operations, this role oversees core department functions including staffing and scheduling, system management, call center reporting, training and QA, and ongoing employee development. The Manager will also play a key role in capturing and analyzing Voice of the Consumer (VOC) data, preparing weekly and monthly summaries to identify trends, measure service performance, and drive continuous improvement. This position partners closely with Retail, Accounting, IT, Operations, and Brand teams to strengthen collaboration, streamline communication, and ensure consistent service across all markets. Responsibilities Lead daily CX Support operations, ensuring timely, accurate, and empathetic service across all consumer channels. Oversee scheduling, staffing, QA, and training to maintain coverage, performance, and service excellence. Serve as an escalation point for complex consumer situations and drive root-cause Analyze VOC data and service trends to inform leadership and drive process improvements. Track and analyze KPIs (SLA, CSAT, response time, resolution rate) to measure success and identify opportunities. Maintain and update SOPs, FAQs, and training materials to ensure clarity and consistency. Align CX Support strategies with broader Retail and Brand goals for a seamless consumer journey. Collaborate with Retail, Operations, IT, Brand, Accounting to enhance communication and CX systems. Recruit, coach, and develop team members through 1:1s, performance reviews, and ongoing feedback. Support AU launches, new market transitions, and high-volume periods with flexibility and proactive planning. Qualifications 5+ years of contact center or consumer experience operations leadership experience, preferably in a hybrid or multi-site environment. Proven ability to lead, coach, and develop teams to meet or exceed performance goals. Strong analytical skills with the ability to interpret KPIs, VOC data, and service metrics to drive improvements and business insights. Proficiency in Microsoft Office, program management tools, and consumer service software solutions (e.g., FreshService, Reputation, Meltwater, CRM platforms). Skilled in influencing and collaborating across cross-functional teams to align initiatives and drive operational consistency. Excellent written and verbal communication skills; able to connect effectively at all levels, internally and externally. Demonstrated ability to manage multiple priorities, make data-driven decisions, and deliver results in a fast-paced, time-sensitive environment. Strong consumer-first mindset with exceptional follow-up, organization, and problem-resolution skills. Illustrated Proven history of living GTI's Behaviors: Consumer Focus, Collaborates, Values Differences, Adapts to Change, Business Insights and Drives Results. Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry Must possess valid driver's license The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$80,000-$100,000 USD

Enjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Barrow Wise Consulting, LLC is for you. As a multi-disciplined leader, you understand the gifts that set you apart from everyone else. Demonstrate innovative solutions to our clients. Join Barrow Wise Consulting, LLC today. Responsibilities: The User Interface/User Experience Designer will support Barrow Wise's Chicago Board of Education project and perform the following duties: Create user flows, wireframes, prototypes, and mockups Translate requirements into style guides, design systems, design patterns, and attractive user interfaces Design UI elements such as input controls, navigational components, and informational components Create original graphic designs Identify and troubleshoot UX problems Collaborate effectively with the product, software engineering, and management teams Incorporate customer feedback, usage metrics, and usability findings into the design to enhance user experience An ideal candidate has the following: S. Citizenship Education: Bachelor's degree in design related field Three (3) years of enterprise-level experience required Join the team at Barrow Wise Consulting, LLC for a fulfilling and engaging experience! Our team is dedicated to providing innovative solutions to our clients in an ethical and diverse work environment. We offer competitive compensation packages, excellent benefits, and opportunities for growth and advancement. Barrow Wise is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LBGT are welcome to apply. Our employees stand behind Barrow Wise's core values of integrity, quality, innovation, and diversity. We are confident that Barrow Wise's core values, business model, and team focus create positive career paths for our employees. Barrow Wise will continue to lead the industry in delivering new solutions to clients and persevere until the client is overjoyed.

Required Education: • Bachelor's degree in UX, Interaction Design, Graphic Design, HCI, or a related field. Mandatory Qualifications ("Must-Haves") •7+ years of professional UX/UI experience in an enterprise or agency setting. • Proven experience creating desktop, responsive web, and mobile applications. • Expert proficiency in Figma and Figjam (specifically building and maintaining asset libraries). • A strong portfolio demonstrating user interface design and design systems work. • Experience working within and contributing to established design systems. Preferred Qualifications ("Nice-to-Haves") • Experience with design tokens in Figma. • Familiarity with AG Grid and ZeroHeight. • Experience managing a design backlog and sizing work. • Financial services industry experience (a plus, but not required). • Skills in storyboarding, data visualization, animation, or usability studies. The designer will be the third member of the Design System design team. The primary focus is on detailed visual and interface design, component creation, and design token work for an enterprise-scale design system. This is a senior-level, individual contributor role that requires strong collaboration with both design and development teams to maintain and evolve the design system used across the company's products. Key Responsibilities • Maintain, evolve, and create assets and pattern libraries in Figma. • Design accessible, inclusive components and write supporting documentation. • Implement designs based on the existing system and UX best practices. • Collaborate closely with developers to ensure high-quality implementation. • Help establish consistent delivery processes and handoff patterns for the design system. Soft Kills: • Must be a self-driven, collaborative problem-solver with strong communication skills. Application & Interview Process • Portfolio is required. • Interview Process: Two rounds. • Candidates should be prepared to answer questions from an attached questionnaire (provided to suppliers as a guide).

Duration: - 15 weeks plus URGENT NEED FOR MONDAY START **Must provide portfolio in summary portion of resume** Any experience on CPQ implementation would be an added advantage. The resource will have to travel to Chicago Area, IL at least 4 days / week. UX Lead / SME - SC with strong UX skill set. RESPONSIBILITES: • Designing the layout standards for client product categories which include determining: o Maximum number of tabs to be used o Valid scroll length for screen o Content layout sequencing with the tab approach o Ensuring the standard groupings within the tabs have been accounted for o Showing related accessories and other upsell recommendations o Determining opportunities to improve end-user experience with changes to placement of UI elements like links, messages and images • Designing wireframes for product configuration layouts based in the modeling templates. The standards will be defined by product category (console, Infrastructure, subscriber, systems etc.) • Defining the layout format (colors, upsell message with the right format, font and color) • Defining the layout for the top banner messages (including cross-sells) on the Product Configuration screens of CPQ. Additional Information Share the Profiles to ***************************** Need GC / USC / GC(EAD) On W2 Duration : 15 Weeks Contact: ************ Keep the subject line with Job Title and Location

Hello, Greetings from Jobsbridge ! Jobsbridge, Inc . is a fast growing Silicon Valley based I.T staffing and professional services company specializing in Web, Cloud & Mobility staffing solutions. Be it core Java, full-stack Java, Web/UI designers, Big Data or Cloud or Mobility developers/architects, we have them all. Job Description Responsibilities Design high-level user interfaces based on wireframes and product requirements Design, sketch, prototype, and collaborate in order to build the best possible product Deliver user-friendly, on brand work that also produces results Collaborate with UI design team to establish UX design guidelines and templates Requirements 5+ years of interactive design for consumer products (web and mobile) Ability to create detailed and comprehensive information architecture diagrams, wireframes, prototypes, and screenflows Adobe Creative Suite Software and prototyping tools Strong understanding of usability and accessibility Qualifications UX, UI, Wireframes, Photoshop Additional Information Only W2

HP Tuners LLC is a global leader in the automotive aftermarket, developing software and hardware for the best tuning and diagnostics solutions. To support our continual growth, we are expanding our team with the addition of a User Experience Designer. The User Experience Designer will be responsible for creating intuitive, engaging, and seamless user experiences for our digital products. The User Experience Designer will collaborate closely with product managers, developers, and stakeholders to design user interfaces and experiences that will help HP Tuners meet our business goals. This position reports to the Product Manager, Motorsports. This position requires a minimum of 4-days onsite work in Buffalo Grove, Illinois. Essential Duties and Responsibilities · Creates intuitive, creative and highly usable solutions for a variety of product design challenges, including mobile desktop and hardware interfaces in a timely and organized manner. · Leads the design process for new experiences and improvements to existing experiences. · Balance innovation with user familiarity, leveraging established patterns and considering expectations shaped by current UI trends. Conduct user research, interviews, surveys, and usability testing to understand user needs, pain points, and behaviors. · Develop wireframes, prototypes, story boards and user flows to communicate research and design ideas clearly and efficiently. · Apply user-centered design principles and industry best practices to create engaging user experiences across web and mobile platforms. · Work closely with cross-functional teams, including product managers, developers, and other stakeholders to ensure designs align with product vision and technical feasibility. · Contribute to and maintain design systems, ensuring consistency across products and platforms. · Plan and execute usability tests to gather feedback and iterate on designs based on user insights. · Stay updated on the latest UX trends, tools, and best practices to continuously improve our design processes and user experience. · Understand product specifications and user psychology and predict which might work for both. Requirements Skills and Qualifications · Bachelor's or advanced degree Human Factors, Interactive Design, Visual Design or an equivalent degree focused on user centered design principles. · Excellent academics usually with a GPA greater or equal to 3.0 · Prior experience in the aftermarket car and/or automotive industry is highly preferred. · High effectiveness in communicating across cross-functional teams. · Exceptional writing and editing skills, combined with strong presentation and public speaking skills. · Strong problem-solving skills and ability to understand complex technical concepts and communicate them to diverse audiences. Ability to think critically about user needs and technical constraints. · Capable of multi-tasking and prioritization to deliver on business commitments in a fast-paced and dynamic work environment.. Physical Requirements · Working Conditions: While performing the duties of this job, the employee is regularly required to sit and work at a desk and a computer for prolonged periods of time will be expected to encounter periods of sitting at a desk and working on a computer. Please Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of HP Tuners. Compensation and Benefits This position requires a minimum of 4-days onsite work in Buffalo Grove, Illinois. Relocation assistance is available for the right candidate. At HP Tuners LLC, we understand that compensation plays a key role when considering a new opportunity. We are dedicated to ensuring fair pay for all employees and continually work towards greater transparency in our compensation practices. The estimated base salary range for this position is 75,000-90,000, with actual pay determined including factors such as location, skills, experience, and other relevant considerations. This position also qualifies for a discretionary bonus and a complete benefits package, including medical, dental, vision, life, and disability coverage, paid time off (PTO), and a 401(k) program with employer matching. HP Tuners LLC is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class. HP Tuners LLC does not use AI (Artificial Intelligence) to make decisions in the hiring process. If AI (Artificial Intelligence) is utilized, HP Tuners LLC will include a disclaimer in the relevant job posting.

Employment Type: Full-time Reports to: VP of Product AI AscentAI builds intelligent software to help risk and compliance teams at financial institutions keep pace with ever-evolving global regulation. Our platform transforms complex regulatory information into clear, actionable insights enabling teams to reduce risk, increase efficiency, and stay ahead of change. We're a small, mission-driven company pushing the boundaries of machine learning, artificial intelligence, and human-in-the-loop systems to solve some of the hardest problems in regulatory compliance. The Role We're looking for a UX/UI Designer to join our growing team. In this role, you'll be responsible for the user experience and UI design of AscentAI's global SaaS platform. You'll collaborate closely with product and technical teams to conduct user research, design highly usable software products, and deliver best-in-class user experiences. You'll also serve as a user and UX/UI expert for stakeholders in product, engineering, data science, regulatory intelligence, sales, and customer support. This is a high-impact role with real ownership and visibility, offering the opportunity to influence product and business outcomes. What You'll Do Identify target user groups and conduct user research to help identify, clarify, and understand user needs (functional, emotional, and behavioral) Collaborate closely with product managers, engineers, and data scientists to design highly usable software solutions solving real customer needs Manage UX/UI Design Discovery, utilizing current industry best practices and user testing methods Produce design artifacts including wireframes, UI designs, and interactive mock-ups, and manage Design Discovery to test, validate, and iterate on product features, user journeys, interactions, and user-interfaces Conduct design reviews with software engineering teams and provide UI specification and testing for all user-interface features Work closely with product leadership to incorporate user research and validation into AscentAI's product vision, strategy, roadmap, and development Serve as an expert on user personas, needs, behaviors, motivations, and goals to product leadership and other stakeholders Skills Human-centered UX/UI design Experience using industry tools to create UI designs and interactive mock-ups Creative problem solving skills to provide solutions to user interface challenges Analytical mindset and an ability to incorporate qualitative and quantitative data into decision making and recommendations Multi-tasking and time management skills, with the ability to prioritize tasks and manage deliverables and timelines Excellent interpersonal and communication skills to communicate ideas to product managers and software engineers Attention to detail and mastery of information design Experience Minimum of 3-5 years hands-on experience in UX/UI design; demonstrated commercial success with emphasis on software products Experience leading design projects, user research, and workshops Experience with complex / technical business systems and an ability to strategically analyze how complex data and information can impact user experiences Knowledge of human-centered designed, IDEO design thinking, SVPG's “product operating model”, and/or modern agile software development practices is a strong plus Understanding of or industry experience in Compliance, Risk and/or Legal is a plus Experience with artificial intelligence and machine learning is a plus Why Join Us? A small, collaborative, and fast-moving team where your contributions will have an outsized impact The chance to work on meaningful problems in regulatory technology Remote-first culture with flexibility and autonomy Recognition in the regtech space for our innovation and customer value

Now Hiring Remote / Los Angeles, CA UX Designer Okay so we're building a tech company around a core product with a lot of promise. Our whole journey as a tech-native creative studio has been leading up to this. So we need some design talent to breathe life into what's already in prototype. We know it's a thing, so now we need it to look and feel like a thing. This is a short job posting. You know what a designer does, you know how to think about UX, you know how to weave in brand and you have impeccable taste. I know that about you. It would mean a lot to me if you'd email me at ************** and show me what you're all about. If it feels right, we'll connect and talk details. And if it works out, it'll be well worth your while. Thanks!

Brighton Solutions is seeking a UX/UI Designer for a contract-to-hire opportunity supporting a suite of modern digital platforms and connected web applications. While this role may be performed largely remotely, candidates based in the greater Chicago area or Northwest Indiana are strongly preferred. This position partners closely with Product Management, Engineering, and key business stakeholders to deliver intuitive, accessible, and user-centered digital experiences. The ideal candidate brings strong end-to-end product design experience, from discovery and research through final UX/UI delivery. The UX/UI Designer is responsible for executing high-quality user experience and interface design across modern, responsive web applications and digital products. This role plays a key part in shaping product direction by translating user needs and business requirements into elegant, functional design solutions. Key Responsibilities Own UX/UI design execution across a portfolio of digital products and web applications. Collaborate cross-functionally with Product Managers, Engineers, Marketing, Customer Success, and IT teams. Present design concepts, prototypes, and recommendations clearly to stakeholders at all levels. Apply user-centered design principles to new features, enhancements, and system-wide improvements. Conduct, synthesize, and apply user research to inform design decisions and validate solutions. Create user flows, low- to high-fidelity wireframes, interactive prototypes, and UI specifications. Leverage qualitative and quantitative insights, including usability testing and analytics. Contribute to and extend design systems, component libraries, and accessibility standards. Ensure designs meet WCAG accessibility guidelines and usability best practices. Partner with development teams to ensure accurate implementation and smooth handoff. Identify UX issues, propose effective solutions, and iterate based on feedback. Ensure quality, consistency, and timely delivery of all UX design assets. Perform other related duties as assigned. Required Skills & Experience 3+ years of experience in UX, UI, or Product Design in an enterprise environment Portfolio showcasing at least three real-world case studies demonstrating end-to-end design work. Proficiency with Figma (or similar tools), including auto-layout, component libraries, variables, and prototyping. Strong understanding of user-centered design principles and accessibility standards (WCAG). Experience creating user flows, wireframes, and interactive prototypes. Experience conducting user research and translating insights into design outcomes. Ability to communicate design decisions effectively to technical and non-technical audiences. Proven experience collaborating with cross-functional product and engineering teams. Curiosity and willingness to stay current with UX tools, technologies, and design patterns. Preferred Qualifications Familiarity with HTML/CSS or front-end development concepts. Experience designing for B2B or enterprise SaaS platforms. Experience contributing to or working within scaled design systems. Background in graphic design, asset creation, motion design, or video editing. This position can be performed on a hybrid-remote basis, however candidates should be based in the Greater Chicago area or Northwest Indiana. Compensation is targeted at $70,000-$80,000 and is offered with optional benefits including medical, dental, life insurance and 401(k).

Take quick online surveys and earn rewards for sharing your thoughts. Join today - it's free and easy!

Job Description Brighton Solutions is seeking a UX/UI Designer for a contract-to-hire opportunity supporting a suite of modern digital platforms and connected web applications. While this role may be performed largely remotely, candidates based in the greater Chicago area or Northwest Indiana are strongly preferred. This position partners closely with Product Management, Engineering, and key business stakeholders to deliver intuitive, accessible, and user-centered digital experiences. The ideal candidate brings strong end-to-end product design experience, from discovery and research through final UX/UI delivery. The UX/UI Designer is responsible for executing high-quality user experience and interface design across modern, responsive web applications and digital products. This role plays a key part in shaping product direction by translating user needs and business requirements into elegant, functional design solutions. Key Responsibilities Own UX/UI design execution across a portfolio of digital products and web applications. Collaborate cross-functionally with Product Managers, Engineers, Marketing, Customer Success, and IT teams. Present design concepts, prototypes, and recommendations clearly to stakeholders at all levels. Apply user-centered design principles to new features, enhancements, and system-wide improvements. Conduct, synthesize, and apply user research to inform design decisions and validate solutions. Create user flows, low- to high-fidelity wireframes, interactive prototypes, and UI specifications. Leverage qualitative and quantitative insights, including usability testing and analytics. Contribute to and extend design systems, component libraries, and accessibility standards. Ensure designs meet WCAG accessibility guidelines and usability best practices. Partner with development teams to ensure accurate implementation and smooth handoff. Identify UX issues, propose effective solutions, and iterate based on feedback. Ensure quality, consistency, and timely delivery of all UX design assets. Perform other related duties as assigned. Required Skills & Experience 3+ years of experience in UX, UI, or Product Design in an enterprise environment Portfolio showcasing at least three real-world case studies demonstrating end-to-end design work. Proficiency with Figma (or similar tools), including auto-layout, component libraries, variables, and prototyping. Strong understanding of user-centered design principles and accessibility standards (WCAG). Experience creating user flows, wireframes, and interactive prototypes. Experience conducting user research and translating insights into design outcomes. Ability to communicate design decisions effectively to technical and non-technical audiences. Proven experience collaborating with cross-functional product and engineering teams. Curiosity and willingness to stay current with UX tools, technologies, and design patterns. Preferred Qualifications Familiarity with HTML/CSS or front-end development concepts. Experience designing for B2B or enterprise SaaS platforms. Experience contributing to or working within scaled design systems. Background in graphic design, asset creation, motion design, or video editing. This position can be performed on a hybrid-remote basis, however candidates should be based in the Greater Chicago area or Northwest Indiana. Compensation is targeted at $70,000-$80,000 and is offered with optional benefits including medical, dental, life insurance and 401(k).