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  • UX Designer

    PTR Global

    User experience researcher job in Dallas, TX

    Looking for someone to work on-site Tuesday- Thursday Will need to have experience enhanced/ creating UX Design Systems The job This job is a member of the User Experience (UX) and Digital Customer Experience team IT. The UX Product Designer is a thoughtful, empathetic and experienced UX professional with extensive knowledge of UX best practices and hands-on experience with interaction / visual design, information architecture, user research and UX strategy. This is an exciting opportunity for the right individual to work across disciplines to take large, complex applications and transform them into simple, intuitive experiences. You'll wear many UX hats and be responsible for conceptualizing, prototyping, presenting and delivering a variety of UX deliverables (personas, flows, research plans, test scripts, low and hi-fidelity mock ups). A qualified candidate should possess Bachelors degree in Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences or other related discipline, or equivalent experience or training 5+ years of experience as a UX practitioner with a background in user experience design, interaction design or similar Strong skills in modern design and prototyping tools (Sketch, Zeplin, Flinto, Adobe CC, Figma) Preferred: Bachelors or masters degree in Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences or other related discipline, or equivalent experience or training 7+ years of experience as a UX practitioner with a background in user experience design, interaction design or similar Pay Range: $55-65/ HR The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
    $55-65 hourly 4d ago
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  • User Experience Designer

    Tonic3 4.0company rating

    User experience researcher job in Dallas, TX

    Digital Designer / UX UI Designer / User Experience Designer Do you love blending creativity with strategy to design experiences that inspire and connect? At Tonic3, we're searching for a Digital Designer, UX/UI to join our team and be part of an integrated in-house agency, where Tonic3 creatives collaborate with client partners to deliver exceptional work. This is a chance to make a real impact - your designs will be seen by audiences across the country, shaping how thousands of people interact with a leading Fortune 500 brand. As a Digital Designer, you'll be at the center of a collaborative, cross-disciplinary team, crafting engaging and accessible user experiences across a variety of digital platforms. We're looking for someone who can think creatively, apply UX best practices, and elevate the way our client's brand connects with its audiences through design. Position Overview: The Digital Designer, UX/UI crafts engaging, accessible, and user-centered digital experiences. From websites and landing pages to interactive assets, you'll design solutions that seamlessly balance creativity, usability, and brand consistency. Salary: $90,000 - $115,000 per year. Final compensation will be determined based on a candidate's skills, experience, and the value they bring to the role, with flexibility to recognize unique strengths and expertise. Location: (3 days per week in office, 2 days remote) Schaumburg, IL Irving, TX What You'll Do: Design user-friendly digital assets, including websites, landing pages, and interactive elements. Partner with other creative team members to ensure designs enhance the user journey. Apply accessibility and usability best practices to all design work. Adapt visuals for different audiences, platforms, and environments. Manage multiple projects simultaneously, delivering on time and at a high standard. Explore new design trends, tools, and techniques to elevate user experience. Who You Are: 5+ years of professional design experience with a focus on UX/UI and digital design. Bachelor's degree in Graphic Design, Visual Communications, Human-Computer Interaction, or a related field. Proficient in Figma, Adobe Creative Suite, and Microsoft Office. Strong understanding of UX principles, design systems, and responsive design. Knowledge of HTML/CSS is a plus. Skilled at creating wireframes, prototypes, and high-fidelity visual designs. Deep understanding of accessibility standards (WCAG) and inclusive design practices. Able to translate complex concepts into simple, intuitive design solutions. Collaborative and confident in presenting design decisions to stakeholders. Comfortable iterating based on feedback, user testing, and data insights. Detail-oriented with strong layout, typography, and visual design skills. Organized, self-motivated, and adept at managing multiple priorities in fast-paced environments. Naturally curious and eager to stay current on UX/UI trends, tools, and best practices. Must have agency experience. An online portfolio or portfolio website showcasing UX/UI design work and digital marketing materials is required. Feeling a little unsure if you ticked all the boxes? No worries, my friend! Your unique skills and experiences are truly valuable. So why not take the leap and apply anyway if this opportunity excites you? We are rooting for you! Why Join Us? ⚕️ Comprehensive Medical, Dental & Vision Coverage 💰 401(k) 🏝 Generous Paid Time Off - Vacation, Sick Days & Holidays 🤲 16 Hours of Volunteer Time Off (VTO) to Give Back to Your Community 💻 All the Equipment You Need to Do Your Best Work 🧠 Ongoing Learning & Development with a Dedicated Training Budget 🤝 A Collaborative, Inclusive, and Supportive Team Environment
    $90k-115k yearly 3d ago
  • User Experience Designer

    Robert Half 4.5company rating

    User experience researcher job in Plano, TX

    We are seeking a talented UX / UI Designer (Product Owner - Marketing Technology) to elevate the end-to-end customer experience across our web platform, mobile applications, kiosks, and in-store digital touchpoints. This role is responsible for translating user needs and business requirements into intuitive, visually compelling, and functional designs that enhance engagement, usability, and brand consistency. You will collaborate closely with product managers, software engineers, and business stakeholders to design and implement user-centered solutions from concept through launch. Key Responsibilities Improve and maintain the company's web, mobile app, kiosk, and in-store digital experiences, ensuring consistency and usability across all platforms. Gather and analyze customer and end-user requirements through interviews, feedback sessions, analytics, and stakeholder collaboration. Design, architect, and implement user flows, wireframes, mockups, and interactive prototypes for new features and enhancements. Conduct usability testing (moderated and unmoderated), analyze results, and iterate designs based on insights and user behavior. Collaborate with cross-functional teams to translate business needs into user-centered design solutions. Work directly with the software engineering team to ensure accurate and efficient implementation of designs. Maintain and contribute to design systems, UI standards, and style guides. Ensure designs meet accessibility, usability, and brand standards. Required Qualifications Bachelor's Degree - (Marketing Tech, IT or related field preferred but not required) Full-Time Experience - At least 3 years of full-time on-the-job experience in the UX / UI Design profession. Proven experience as a UX / UI Designer for web, mobile applications, Kiosk and in-store Proficiency in industry-standard design and prototyping tools, including: Adobe Creative Suite, Figma, Sketch, Adobe XD, InVision Strong understanding of user-centered design principles, interaction design, and visual hierarchy. Hands-on experience conducting usability testing and applying insights to iterate designs. Ability to clearly communicate design concepts to both technical and non-technical stakeholders. Experience working closely with engineering teams in an agile or iterative development environment.
    $67k-98k yearly est. 3d ago
  • Sr. UX Researcher

    Teksystems 4.4company rating

    User experience researcher job in Fort Worth, TX

    What you'll do - Collaborate with product owners and stakeholders to develop a deep understanding of business problems and advocate for user experience - Create research strategies that help define and work toward product portfolio objectives and key results OKRs - Develop and conduct both quantitative and qualitative UX research methodologies such as heuristic reviews click tests competitive analyses surveys eye tracking remote unmoderated/moderated usability testing's user interviews etc. to determine ease-of-use comprehension and satisfaction of designs and concepts - Effectively present and communicate actionable insights to all levels of the organization based on research outcomes - Use analytical tools Adobe Analytics Quantum Metric etc. to gather data insights that aid and supplement portfolio research strategies and help UX to better understand the complete experience of those we build products for - Create update and own Customer Journey Maps and Service Blueprints to help product teams understand the customer pain points gain empathy and be customer-centric - Work in a self-guided agile environment juggle multiple meetings and projects - Actively guide and benchmark product performance with quantitative UX metrics proactively review customer feedback and find problem areas to focus on - Scale UX research by building infrastructure educating others and contributing to ResearchOps - Manage research software/hardware including eye tracking equipment and participant recruitment resources Minimum Qualifications- Education Prior Job Experience - Degree in Human Computer Interaction HCI Human Factors Engineering Computer Science Visual Design Behavioral Sciences Psychology or other related discipline - 5 years of experience in applied user experience research at large enterprises or highly matrixed organizations - Strong understanding of user-centered design experience with qualitative and quantitative research methods and analytical skills - Knowledge and ability using remote unmoderated testing tools and moderated testing devices and platforms UserZoom UserTesting Userlytics etc. - Familiarity in modern design and prototyping tools Figma Zeplin Flinto Sketch Adobe CC etc. - Excellent written and verbal communication skills and proven ability to collaborate effectively across disciplines product lines and roles - Project management skills with the ability to build strategy set objectives key results and deliver on time - Proficiency in modern analytical dashboards and tools Adobe Analytics Quantum Metric etc. - Desire to promote and teach the importance of user-centered research to product owners stakeholders and designers - Ability to present work in a clear and compelling manner to stakeholders-explain design recommendations by citing best practices testing data and/or business requirements - Expert user of excel or other tool that can analyze large data sets Skills adobe analytics, quantitative research Top Skills Details adobe analytics,quantitative research Additional Skills & Qualifications Preferred Qualifications- Education Prior Job Experience - Graduate degree in Human Computer Interaction HCI Human Factors Engineering Computer Science Visual Design Psychology or other related discipline - 7 years of experience in applied user experience research with portfolio and product-based work environment - Experience working in the aviation industry - Experience scaling research practices and setting up a research insights repository - Experience conducting field research with unionized workforces - Knowledge of Artificial Intelligence AI and how it can be applied to UX practices - Strong organizational skills and the ability to label classify and intelligently build flows and wireframes for complex computer applications are a plus Job Type & Location This is a Contract position based out of Fort Worth, TX. Pay and Benefits The pay range for this position is $73.08 - $80.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Fort Worth,TX. Application Deadline This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $73.1-80 hourly 4d ago
  • UX Researcher - Dallas, TX

    Photon Group 4.3company rating

    User experience researcher job in Dallas, TX

    We are seeking a strategic UX Researcher to lead the discovery and definition phases for a high-priority retail systems modernization initiative. This role is central to a MVP delivery cycle, focusing on the transformation of customer-facing workflows from legacy environments into a modern, API-driven platform. You will ensure that the core Point of Sale (POS) capabilities are intuitive, efficient, and technically viable. Key Responsibilities Structured Discovery: Execute an end-to-end discovery phase to validate existing retail workflows, refine MVP scope, and define the foundational UX architecture. Workflow Optimization: Deep-dive into specific customer-facing functions, including Search, Quoting, Inventory Management, and Payments. Device & Hardware Assessment: Conduct usability and ergonomics assessments on various hardware devices to ensure the software interface is optimized for physical retail environments. Integration Alignment: Collaborate with technical teams to ensure UX designs are compatible with API-based routing layers and legacy backend constraints. Phased Strategy: Support a rapid pilot rollout by identifying core "must-have" features for the MVP while maintaining a vision for future multi-vertical expansions. Usability Testing: Lead iterative testing cycles to validate that the transition from legacy systems to the new platform reduces friction for end-users. Required Experience & Skills Complex Systems Design: 9+ years of UX Research experience, with a specific background in Fintech, Retail, or POS systems. High-Stakes Workflows: Proven track record of researching transactional workflows such as quoting engines, inventory tracking, and complex payment processing. Technical Literacy: Ability to understand API-based integrations and how technical architecture (like routing layers) impacts the end-user experience. Methodological Breadth: Proficiency in ethnographic field studies, task analysis, and hardware-software interaction testing. Compensation, Benefits and Duration Minimum Compensation: USD 52,000 Maximum Compensation: USD 182,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post.
    $77k-107k yearly est. Auto-Apply 2d ago
  • Sr. UX Researcher - 10729

    ICSI 4.3company rating

    User experience researcher job in Fort Worth, TX

    Job DescriptionPosition: Sr. UX Researcher W2 Contract - No Benefits Fort Worth, TX This job is a member of the Digital Customer Experience team within the Customer Experience Organization at American Airlines. We're a multidisciplinary UX team that drives the user experience for our customer and employee-facing applications. The UX Researcher is a thoughtful, empathetic and experienced UX professional with extensive knowledge of UX best practices and hands-on experience with user research methods, data analysis and UX strategy. You'll wear many hats as a mentor, strategist, collaborator and evangelist, and you'll use your applicable knowledge and skills in user testing, research best practices and methodologies for a wide variety of problems within American. WHAT YOU'LL DO This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate, observing any legal obligations including any collective bargaining obligations. Collaborate with Product Owners, Product Designers and stakeholders to develop a deep understanding of business problems and advocate for user experience. Contribute research strategies that help define and work toward product portfolio objectives and key results (OKRs). Advocate for and perform discovery and evaluative research to reveal product insights ahead of development. Conduct qualitative UX research using industry-standard methods such as moderated usability tests, heuristic evaluations, user interviews, contextual inquiries and competitive analyses to understand user behaviors, needs, motivations and pain points. Perform quantitative UX research leveraging methods like surveys, clickstream analysis, eye-tracking studies, card sorting, tree testing and unmoderated usability tests to quantify user behaviors, validate design decisions and measure ease-of-use, comprehension and satisfaction. Effectively present and communicate actionable insights to product teams based on research outcomes. Use analytical tools (Adobe Analytics, Quantum Metric, etc.) to gather data insights that aid and supplement portfolio research strategies and help UX to better understand the complete experience of those we build products for. Create, update and advocate personas, customer journey maps and service blueprints to help product teams stay organized, focused and customer centric. Work in a self-guided Agile environment across multiple initiatives and ceremonies. Actively guide and benchmark product performance with quantitative UX metrics; proactively review customer feedback and find problem areas to focus on. Scale UX research by building infrastructure, educating others and contributing to Research Ops. Utilize research software / hardware (including eye tracking equipment) and participant recruitment resources. ALL YOU'LL NEED FOR SUCCESS Minimum Qualifications - Education & Prior Job Experience Bachelor's degree in human computer interaction, human factors engineering, computer science, visual design, behavioral sciences, psychology or other related discipline 3+ years of experience in applied user experience research at large enterprises or highly matrixed organizations Strong understanding of user-centered design, experience with qualitative and quantitative research methods and analytical skills Knowledge and ability to use remote unmoderated testing tools and moderated testing devices and platforms (UserZoom, UserTesting, Userlytics, etc.) Familiarity in modern design and prototyping tools (Figma, Zeplin, Flinto, Sketch, Adobe CC, etc.) Excellent written and verbal communication skills and proven ability to collaborate effectively across disciplines, product lines and roles Desire to promote and teach the importance of user-centered research to Product Owners, stakeholders and Designers Ability to present work in a clear and compelling manner to stakeholders and explain design recommendations by citing best practices, testing data or business requirements Preferred Qualifications - Education & Prior Job Experience Master's degree or Ph.D. in human computer interaction, human factors engineering, computer science, visual design, behavioral sciences, psychology or other related discipline 5+ years of experience in applied user experience research at large enterprises or highly matrixed organizations Experience in owning and creating research strategies that help define and work toward product objectives and key results Project management skills with the ability to build strategy, set objectives & key results, and deliver on time Experience scaling research practices, setting up a research insight repository, and building a product benchmarking program Proficiency in modern analytical dashboards and tools (Adobe Analytics, Quantum Metric, etc.) Experience conducting field research with unionized workforces Knowledge of Artificial Intelligence (AI) and how it can be applied to UX practices Skills, Licenses, and Certifications Strong understanding of user-centered design, experience with qualitative and quantitative research methods and analytical skills Experience and understanding of SPSS, R, SQL, database queries and basic programming languages Knowledge and ability using remote unmoderated testing tools and moderated testing devices and platforms (UserZoom, UserTesting, Userlytics, etc.) Ability to present work in a clear and compelling manner to stakeholders explain design recommendations by citing best practices, testing data or business requirements Familiarity in modern design and prototyping tools (Figma, Zeplin, Flinto, Sketch, Adobe CC, etc.) Familiarity with using an eye-tracking tool Excellent written and verbal communication skills and proven ability to collaborate effectively across disciplines, product lines and roles Ability to create effective and compelling presentations Powered by JazzHR vTfroT6HkS
    $73k-101k yearly est. 22d ago
  • Tax Researcher

    Collabera 4.5company rating

    User experience researcher job in Carrollton, TX

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Position Details: Industry: Mass Media Work Location: Carrollton, TX Job Title: Legal Analyst Duration: 3+ month Summary: • The Legal Analyst is responsible for the multi-state tax technical research for various products and services, which entails documentation of the states' laws regarding taxability of these items and maintaining all records to support our taxability position. • This information will be used to update multiple tax data systems with sales, use, telecommunication, and other special tax rates and rules in U.S. jurisdictions. • Review and analyze test cases for tax scenarios. Job responsibilities include: • Research, analyze, and document sales, use and other special tax rate and rule changes. • Monitor statutes, legislative activity, and tax publications to stay abreast of changes in laws and regulations affecting sales and use tax. • Enter tax data changes in multiple tax applications. • Develop and analyze test cases for tax compliance. • Correspond with state and local tax authorities. • Research and write memos on complicated sales tax issues. • Communicate and work with other internal teams to complete timely and correct tax data updates • Conduct presentations on areas of content responsibility. • Perform special projects as assigned by management. Job and work experience requirements: • Bachelor's degree in business administration, accounting, finance or related field. • Law degree • Ability to utilize online research tools (e.g. CCH, Lexis-Nexis, RIA) Special skills and knowledge requirements: • Ability to consistently meet rigid and recurring deadlines • Ability to communicate effectively and handle multiple tasks. • Knowledge of multi-state sales tax laws and requirements • Ability to interact successfully with various tax authorities. • Software systems: Microsoft Excel, Word, Outlook, Access Additional Information To schedule an interview, please contact: Monil Narayan, ************
    $52k-87k yearly est. 60d+ ago
  • Clinical Research Consultant - On Call

    SGS 4.8company rating

    User experience researcher job in Richardson, TX

    We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. On-Call Clinical Research Consultant oversees the clinical research of consumer products involving healthy paid volunteers. Develops research studies and creates standards and guidelines for clinical research services and programs. Ensures adherence to standard operating procedures, good clinical practice and FDA regulations. JOB FUNCTIONS Provide professional conduct, supervision and management of studies and investigations in all phases from procurement to completion of delivery of report. Participate in investigation/pre-study/post-study meetings, study related training exercises, monitoring visits, wrap-up meetings with sponsor and audits conducted by sponsors and regulatory agencies. Review adverse event forms and subject medical records and provide a medical opinion to the SGS representative and/or sponsor. Provides reasonable medical care for any medical problems that are related to the research. Possesses knowledge and complies with applicable FDA / Governmental / International regulations. Adheres to internal standards, policies and procedures. Qualifications EDUCATION AND EXPERIENCE Must possess a PhD, M.D., D.O., or similar post-graduate degree in Science, Medicine, or Engineering AND Dermatology background, sunscreen and cosmetic testing experience a plus 10+ years of experience in a related field Licensed ophthalmologist - Required Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.
    $77k-112k yearly est. 60d+ ago
  • UX Researcher (Quantitative)

    Realpage 4.7company rating

    User experience researcher job in Plano, TX

    This position will not require to be onsite in our Richardson, TX Headquarters but online during the core business hours. No relocation assistance is available. Please be sure to include your research portfolio and password if required. RealPage is looking for a UX Researcher to join our internal user research department under the UX team. This is an exceptional opportunity to help our design and research teams create world class software products by providing reliable and actionable user feedback on via rigorous and iterative quantitative research with customers and internal users. UX Researcher will focus on research implementation of multiple engagements with a diverse scope and duration by conducting research independently with minimal supervision or no guidance. Additionally, this candidate demonstrates the ability to seek and lead opportunities for multiple product or feature-focused research studies while facilitating stakeholder collaboration and showing mastery of quantitative research methods. A plus is a natural ability to mentor others on UX research topics, tools, and methodologies while contributing to UX research-driven culture and influencing product roadmaps through research data. IDEAL CANDIDATE Our culture is ideal for lifelong learners seeking a variety of meaningful work, supportive collaboration with positive teammates, and a healthy work/life balance. A successful UX Researcher at RealPage must have the ability to find out what users in the real estate and rental industries need from a software product. The ideal candidate must be able to support ongoing and initiate new research in the following areas: primary, secondary, quantitative, market, survey and potentially mixed-method. We are seeking a talented UX Researcher with the ability to conduct quantitative studies and analyze quantitative data to inform product decisions. Our dream candidate would be the one who is seeking an opportunity to learn and grow professionally quickly, who is comfortable collaborating across time-zones and cross-functional teams (designers, product managers, leaders, engineers). Responsibilities PRIMARY RESPONSIBILITIES You are a can-do and pro-active UX Researcher who understands the value of user insights to developing better product experiences in the PropTech space. The core responsibilities can include: Helping facilitate collaboration within other UX researchers, designers, and product stakeholders by initiating, conducting new and progressing on the existing research projects that help define and drive the future of our products and refine some existing ones to provide better experiences to our customers in the real estate and rental industries. Supporting and helping organize strategic and tactical research within the UX team in partnership with the product and development peers. Helping evangelize and advocate for our users within the organization, showing how user insights drive our strategic direction and growth. This role will set the foundation for scalable, research-driven and user-focused initiatives. Identifying new and collaborate on ongoing research engagements by partnering with business, support, research and design leaders. Being active contributor to setting up and following the processes and expected outputs for research planning domain to ensure the success of foundational studies that address both user behavior, expectations, challenges and sentiments. Assisting with research landscape by helping track research deliverables and research outputs and how they can be shaping product roadmaps, initiatives, metrics, and user pain points across the selected products. Presenting quantitative findings in clear and compelling formats that are effective at bringing teams together and sparking meaningful conversations. Synthesizing the quantitative and iterative research into actionable and interesting insights by uncovering patterns and themes that can effectively improve and enhance the suite of software products across user personas. Communicating findings with technical and non-technical members of the teams to foster a deep understanding of user behavior and needs. Advocating the value of the research findings to diverse audiences through written and oral presentations. Assisting the research team in improving quantitative processes and data collection methods. Mentoring and coaching junior UX professionals and colleagues across functional teams about diverse quantitative methodologies and impactful insights. Acting as an ambassador, evangelizing quantitative user research internally and externally. Negotiating and influencing skills and being able to work well with cross-functional teams - e.g. product and standards designers, product managers, business analysts, engineers and business unit leaders. Prioritizing tasks effectively in a fast-paced and global remote environment while maintaining thorough documentation with clear and insightful presentations of quantitative research findings. Paying an excellent attention to detail and a strong commitment to quality, both in terms of your own work and in improving product quality through quantitative primary and secondary research. Supporting research efforts that align with the business's overarching goals and user needs, driving meaningful changes in the user experience and contribute to business success. Organizing specific deliverables: Research documentation Positional and value-added documentation Research scripts, reports, and summaries Qualifications EDUCATION & EXPERIENCE 7+years of experience in product and/or Quantitative UX research (or equivalent of academic work) BA/BS or MS or PhD degree in social sciences (Sociology, Research, Statistics, Market Research, or similar fields) or experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience or UX bootcamp. Experience with primary and secondary quantitative & evaluative research as well as statistical research methodologies, including expertise in digital product development (B2B and B2C). Experience with various remote research tools, methodologies and techniques. Mastery of quantitative research methods with excellent planning skills and ability to distill project goals and research questions into well thought-out research plans. Method determination skills - ability to identify the best method or mix of quantitative methods based on research questions, timeline and resources. PREFERRED BUT NOT REQUIRED: UX Bootcamp certification or other UX training/ courses could be a plus. Working knowledge of Figma, Miro, Notion, SharePoint, MS Teams, MS Outlook & Power Point apps. Experience or familiarity with techniques and approaches for leading customer-focused interviews and workshops. Experience with conducting secondary analysis research and analysis data from diverse datasets. An understanding of the Agile product development and the role of user research to support continued development. Understanding of agile design and development practices and UX-centered systems thinking for complex global organizations. Growth mindset and sense of humor are a must. #LI-JL1 #LI-REMOTE Pay Range USD $85,800.00 - USD $146,200.00 /Yr.
    $85.8k-146.2k yearly Auto-Apply 10d ago
  • Image Generative AI Researcher

    Topaz Labs

    User experience researcher job in Dallas, TX

    Topaz Labs builds generative AI software for image and video enhancement. Over 1M photographers and designers trust us with their work, including on teams at Google, Nvidia, NASA, and more. Over the past few years we've processed over 1 billion images, grown extremely quickly, and we're just getting started. We're looking for a Generative AI researcher to help us produce best-in-the-world performance and efficiency in image/video enhancement and editing. Your primary responsibility will be to explore and develop GAN and diffusion-based generative AI technologies in the image and video domain. Experience with model distillation, quantization, and pruning to improve inference and memory efficiency while retaining performance is highly desirable.About us Rocketship growth and opportunity for impact ($3M → $45M revenue in five years) Over 1 million customers (including companies like Apple, NASA, Netflix) have used us for over 1 billion photos. Our tech has been covered by Fast Company, The Verge, Engadget, Mashable, BBC, Fox News, CNet, and more World-class team that executes quickly, obsesses about the customer experience, and promotes from within Fast-growing with huge opportunity for impact Strong product-market fit, profitable with infinite runway About you PhD in related field or equivalent industry experience Significant research on GAN or diffusion models for image/video enhancement, image processing, or image editing Experience with model distillation, quantization, and pruning 2+ years of hands-on experience with PyTorch, expert level at python Working knowledge of C/C++ Well-read on recent relevant research papers Preferred: experience with traditional image/video processing and photography interest Aside from technical understanding and research skills, we're looking for someone with a strong work ethic, intellectual humility, and a shipping mentality. We're a small company with a high-visibility and high-performance culture, so you will work with a high degree of impact and autonomy. You'll also collaborate closely with other world-class researchers to exchange ideas and solve problems together. Our research focus has already driven strong success for our company, and your contributions will directly help determine our future growth. We offer strong base salary plus significant ownership that scales with the company's growth. We also offer 100% covered medical/dental/vision for employees, 15 days annual PTO, 5 personal days plus holidays, and 401k matching. This is a full-time on-site role in Dallas, TX, and we will ask you to relocate if you're not in the area.
    $32k-61k yearly est. Auto-Apply 60d+ ago
  • UX / UI Designer

    Icreatives

    User experience researcher job in Dallas, TX

    Job Title: UI/UX Designer Job Type: Full-time, onsite in Dallas TX, 85-95k About the Opportunity: We're seeking a talented UI/UX Designer to join a dynamic digital team. This role requires a balance of creativity and functionality, delivering intuitive, user-friendly designs for eCommerce websites and digital platforms. Responsibilities: - Design Development*: Create engaging, responsive user interfaces for web and mobile platforms. - User Research: Conduct user research and usability testing to optimize flows and improve conversion rates. - Design Implementation: Collaborate with developers to implement designs accurately and efficiently. - Brand Alignment: Ensure designs align with brand identity and accessibility standards. - Staying Current: Stay up-to-date with design trends, UI frameworks, and UX best practices. Requirements: - Education: Bachelor's degree in Design, HCI, or related field (or equivalent experience). - Experience: 3+ years of UI/UX design experience, preferably in eCommerce or consumer products. - Design Tools: Proficiency with design tools such as Figma, Sketch, or Adobe XD. - Portfolio: Strong portfolio demonstrating user-centered design processes and outcomes. - Skills: - Excellent communication and collaboration skills. - Experience with A/B testing and data-driven design decisions. - Understanding of front-end development (HTML, CSS, JavaScript). Preferred Qualifications: - Background in consumer products, retail, or eCommerce. Work Arrangement: - Hybrid work options are available for candidates in the Dallas area. - This is a full-time role, Monday-Friday. What We're Looking For: - A talented UI/UX Designer who can balance creativity and functionality. - Someone who can collaborate closely with developers, marketers, and product managers to UI/UX design. - A professional who can deliver measurable results and drive business growth. ______________________________________________________________________________________ To apply, please submit your resume and portfolio link/case studies for immediate consideration. Due to the volume of applications, we are unable to respond to each application personally. If we are interested in your qualifications, we will contact you via telephone or email as soon as possible. By applying for this position, you agree to be contacted by email or text message. Message and data rates may apply. icreatives is an Equal Employment Opportunity Employer. All qualified applicants and talent will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. We believe in providing a culture that embraces and champions diversity, equity, and inclusion because it truly fosters creativity.
    $67k-95k yearly est. 60d+ ago
  • Title Researcher

    Perdue, Brandon, Fielder, Collins and Mott L.L.P

    User experience researcher job in Arlington, TX

    Established in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP ("Perdue Brandon") is one of the oldest law firms providing collection services and related legal representation to government entities. Our clients include school districts, cities, counties, hospital districts, appraisal districts and other governmental entities. Perdue Brandon continues to grow and currently has 14 primary offices in Texas and multiple satellite locations in Texas, Oklahoma, and Florida servicing clients in seven states. For more information on our Firm, please visit our website at ************** Title Researchers determine ownership and lien status for real property in order to assist in the collection of delinquent property taxes. The position also reviews documentation recorded at the County Clerk to determine if it affects the subject property. Job responsibilities also include: search, analyze, and evaluate records on titles by looking through private and public records; ability to verify ownership of properties; ability to verify legal descriptions and identify relative liens and encumbrances. Job Skills Requirements: * Must have excellent oral communication skills. * Must have excellent written communication skills. * Must have clear and neat handwriting. * Must be well-organized. - Must have good computer skills. * Must have excellent critical-thinking skills. * Must be self-motivated and able to work independently. * Must be able to grasp complicated legal concepts. * Must be detail-oriented. * Must have excellent proofreading skills. Job Experience Requirements: * Must have prior experience in an office environment. * Prefer prior experience in a law office, title insurance office, or general abstracting experience. Education Requirements: * High School Diploma required. * Prefer some college education. Other Requirements: * Must have reliable transportation. * Must be able to work 37.50 hours per week, 8:30am - 5pm - Monday - Friday. * Hourly rate is $17.00 per hour.
    $17 hourly 23d ago
  • Workplace Experience Manager

    Gensler 4.5company rating

    User experience researcher job in Dallas, TX

    Your Role As a Workplace Experience Manager, you will lead with a hospitality mindset-anticipating needs, elevating service, and championing opportunities that deepen employee engagement and well-being. You will provide strategic leadership to deliver thoughtful, high-touch experiences that make both clients and employees feel welcomed, supported, and inspired. This role is a key partner in curating an exceptional client and employee journey across our physical environment, services, and programming-reflective of the standards of an industry-leading design firm. We are seeking a hands-on, collaborative leader who brings a refined service ethos, values attention to detail, and thrives in creating seamless, memorable experiences that reinforce culture and elevate everyday work life. Gensler Dallas is committed to fostering an environment where creativity and performance thrive. We are looking for someone who leads with warmth and purpose- someone who continuously enhances the workplace through elevated service, thoughtful moments, and a genuine commitment to making each interaction meaningful. What You Will Do Leadership & People Experience Build and oversee a front-of-house Office Experience team with a focus on hospitality and service excellence, cultivating a workplace that prioritizes employee engagement, well-being, and impact Provide mentorship, coaching, and development opportunities for the Office Experience team to ensure high performance, collaboration, and growth Develop strong partnerships with office leadership and internal teams to ensure the voice of employees is heard and acted upon, identifying opportunities to enhance workplace culture and experience Deliver clear, engaging written and verbal communications with professionalism, hospitality, and consistent decorum Bring innovative thinking and inspire engagement through programs, initiatives, and daily experiences Employee Experience Curate programs and services that create a destination workplace and reinforce a positive office culture Collaborate with Office Leadership to create employee experience strategies and events and implement unique and rotating programs. This may range from appreciation and recognition to special events and learning programs. Partner with HR and IT to support onboarding and new hire engagement, acting as a resource for employees navigating their start in the Dallas office Serve as a hospitality ambassador for the office, playing an integral role in client and guest experiences as well as day-to-day operations Office Management Collaborate with finance team to establish and manage budgets (PCARD, events, storage, supplies, repairs, maintenance, moves, food & beverage, etc.) ensure adherence to accounts payable procedures and ensure all vendor invoices are appropriately paid Collaborate with leadership on office operations; openly communicate and update leadership regarding office issues with a solutions-oriented approach Provides hand-on support to our Office Experience team, jumping in wherever needed Develop and maintain effective supplier contracts, coordinate office/studio moves, and act as POC for building management Oversee the overall cleanliness and organization of the office Event & Meeting Management Ensure exceptional experiences for internal and external meetings and events, including Fireside Chats, Office Meetings, Bonus Day celebrations, and client appreciation events Point of contact for office events calendar, managing and maintaining Source external meeting and event space, catering and entertainment including managing event budgets, and all vendor contracts Implement unique, rotating programs and employee experience strategies Oversee high-profile client events and meetings, ensuring world-class service through attention to detail in budget, registration, catering, and setup Partner with the Office Experience team to create welcoming and seamless experiences for all visitors and employees Your Qualifications 8-10 years of experience in a professional services environment, with responsibility for employee experience, workplace operations, corporate services, or event planning Proven experience leading, hiring, coaching, and developing teams to achieve results Demonstrated ownership of large-scale events, including budget management, logistics, and post-event evaluation Strong facilitation, relationship-building, and problem-solving skills, with the ability to collaborate effectively across teams Ability to partner with internal and external stakeholders to understand business needs, develop strategies, and implement solutions that support organizational goals Exceptional attention to detail, with strong follow-through, scheduling, and proofreading capabilities Excellent judgment, communication, and interpersonal skills, with the ability to operate effectively at all levels and maintain confidentiality Highly organized and able to manage multiple priorities in a fast-paced environment Self-motivated, resourceful, flexible, and willing to work extended hours to support events and initiatives High proficiency in Microsoft Office, Teams, and other collaboration platforms; comfortable learning new technologies Experience in architecture, hospitality, or professional services strongly preferred Continuous-improvement mindset, bringing best practices and implementing new processes to enhance workplace experience and operational effectiveness This position is in-person. Successful candidates will be located in the Dallas, Texas area. If you're open to relocating to the area, please apply! Non-local candidates are welcome. Take a look at U.S. News & World Report's 2025-2026 study on what it's like living in Dallas, Texas! Life at Gensler At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Week,” our offices reflect our people's diverse interests. We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets. As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
    $58k-77k yearly est. Auto-Apply 7d ago
  • UX Designer

    Satnam Data Systems 3.8company rating

    User experience researcher job in Fort Worth, TX

    Responsibilities: - Translate concepts into wireframes and mockups that lead to intuitive user experiences. - Facilitate clients product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences for digital products. - Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces. - Identify design problems and devise elegant solutions. - Make strategic design and user-experience decisions related to core, and new, functions and features. - Take a user-centered design approach and rapidly test and iterate your designs. - Collaborate with other team members and stakeholders. Requirements: - Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments. - Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design. - A solid grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns. - Ability to iterate your designs and solutions efficiently and intelligently. - Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients. - A clear understanding of the importance of user-centered design. - Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval. - Be willing to help teammates, share knowledge and experience with them, and learn from them. - Be open to receiving feedback and constructive criticism. - Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industrys latest trends and technologies Additional Information All your information will be kept confidential according to EEO guidelines.
    $71k-101k yearly est. 1d ago
  • Member Experience Manager

    EŌS Fitness 3.9company rating

    User experience researcher job in Fort Worth, TX

    EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $13 - $15 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
    $13-15 hourly Auto-Apply 20d ago
  • User Experience Designer

    PTR Global

    User experience researcher job in Dallas, TX

    This candidate will be responsible for building a clean and effective user experience for our customers. By working cross-functionally, this candidate will understand needs from the product management, engineering, and business stakeholders and will be able to build solutions that fit those needs. Responsibilities Ensure that established design standards are consistently and appropriately applied within design work Engage with product management, engineering, business stakeholders, and third-party vendors to understand project Develop and present documentation, user flows, annotated wireframes, and interactive prototypes. Web and Mobile Design experience. Qualifications Bachelor's degree or equivalent in Human Computer Interaction (HCI), Design, or a related field of study 3+ years' of experience in UX design Proficient in visual design and wireframing tools
    $67k-95k yearly est. 2d ago
  • UX Researcher | TX/FL

    Photon Group 4.3company rating

    User experience researcher job in Irving, TX

    The Role As a UX Researcher you'll be key to the development of our digital products. Working in concert with Product and Engineering partners and UX Design colleagues, you'll be applying your skills and experience to generate and leverage a wide variety of research methods, testing, metrics and insights to ensure design and product direction is based firmly on solid a foundation of research. Responsibilities Lead a wide variety of research including user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and shared Design and execute research studies that follow research best practices and methodologies Present and communicate research results and recommendations to stakeholder teams and the larger organization when needed Collaborate and share research findings and insights across the organization Provide guidance and rigor around research methodologies and best practices Define relevant metrics for benchmarking and measurement of journeys Integrate research insights with quantitative data to inform deep understanding of client journeys as well as data-driven prioritization Bring innovative approaches and creative thinking to scoping primary research with populations that may be challenging to recruit Understand existing and planned client Infrastructure and projects, and work on solutions that can be implemented in a timely manner, to make measurable impact Mentor user researchers and designers doing research to grow and scale research capabilities Collaborate with research and design leadership to identify new tools and/or process improvements that drive better alignment and compliance with design systems Apply a positive and constructive attitude to all feedback. Work closely with UX Designers to ensure they have all the details they need to generate detailed UX designs. Keep up to date with the latest UX practices, innovations, and tools. Help to support new UX starters in the team. Participate in the wider UX community of practice. Required Skills, Experience and Competencies 5-10 years of relevant UX Research experience Extensive hands-on experience leading qualitative and quantitative UX research in a product design environment across the Design Thinking stages Experience leading and conducting generative and evaluative user research Ability to lead workshops relating to UX Research both in-person & remote Creative problem solver comfortable dealing with uncertainty Self-starter with the ability to define goals and strategies Able to combine strategic thinking with pragmatism without sacrificing quality Proactive and positive attitude, with strong attention to detail & analytical skills Outstanding written and oral communication skills Significant experience working with senior stakeholders and engineers Familiarity with research tools e.g UserZoom, UserTesting.com, Dovetail, EnjoyHQ, Qualtrics Bachelor's/University degree Desirable Skills, Experience and Competencies Experience in e-commerce/Internet/mobile space Experience with agile methodology Financial services industry and commercial banking experience Master's degree
    $76k-107k yearly est. Auto-Apply 60d+ ago
  • Sr. UX Researcher - 10729

    Icsi 4.3company rating

    User experience researcher job in Fort Worth, TX

    Sr. UX Researcher W2 Contract - No Benefits Fort Worth, TX This job is a member of the Digital Customer Experience team within the Customer Experience Organization at American Airlines. We're a multidisciplinary UX team that drives the user experience for our customer and employee-facing applications. The UX Researcher is a thoughtful, empathetic and experienced UX professional with extensive knowledge of UX best practices and hands-on experience with user research methods, data analysis and UX strategy. You'll wear many hats as a mentor, strategist, collaborator and evangelist, and you'll use your applicable knowledge and skills in user testing, research best practices and methodologies for a wide variety of problems within American. WHAT YOU'LL DO This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate, observing any legal obligations including any collective bargaining obligations. Collaborate with Product Owners, Product Designers and stakeholders to develop a deep understanding of business problems and advocate for user experience. Contribute research strategies that help define and work toward product portfolio objectives and key results (OKRs). Advocate for and perform discovery and evaluative research to reveal product insights ahead of development. Conduct qualitative UX research using industry-standard methods such as moderated usability tests, heuristic evaluations, user interviews, contextual inquiries and competitive analyses to understand user behaviors, needs, motivations and pain points. Perform quantitative UX research leveraging methods like surveys, clickstream analysis, eye-tracking studies, card sorting, tree testing and unmoderated usability tests to quantify user behaviors, validate design decisions and measure ease-of-use, comprehension and satisfaction. Effectively present and communicate actionable insights to product teams based on research outcomes. Use analytical tools (Adobe Analytics, Quantum Metric, etc.) to gather data insights that aid and supplement portfolio research strategies and help UX to better understand the complete experience of those we build products for. Create, update and advocate personas, customer journey maps and service blueprints to help product teams stay organized, focused and customer centric. Work in a self-guided Agile environment across multiple initiatives and ceremonies. Actively guide and benchmark product performance with quantitative UX metrics; proactively review customer feedback and find problem areas to focus on. Scale UX research by building infrastructure, educating others and contributing to Research Ops. Utilize research software / hardware (including eye tracking equipment) and participant recruitment resources. ALL YOU'LL NEED FOR SUCCESS Minimum Qualifications - Education & Prior Job Experience Bachelor's degree in human computer interaction, human factors engineering, computer science, visual design, behavioral sciences, psychology or other related discipline 3+ years of experience in applied user experience research at large enterprises or highly matrixed organizations Strong understanding of user-centered design, experience with qualitative and quantitative research methods and analytical skills Knowledge and ability to use remote unmoderated testing tools and moderated testing devices and platforms (UserZoom, UserTesting, Userlytics, etc.) Familiarity in modern design and prototyping tools (Figma, Zeplin, Flinto, Sketch, Adobe CC, etc.) Excellent written and verbal communication skills and proven ability to collaborate effectively across disciplines, product lines and roles Desire to promote and teach the importance of user-centered research to Product Owners, stakeholders and Designers Ability to present work in a clear and compelling manner to stakeholders and explain design recommendations by citing best practices, testing data or business requirements Preferred Qualifications - Education & Prior Job Experience Master's degree or Ph.D. in human computer interaction, human factors engineering, computer science, visual design, behavioral sciences, psychology or other related discipline 5+ years of experience in applied user experience research at large enterprises or highly matrixed organizations Experience in owning and creating research strategies that help define and work toward product objectives and key results Project management skills with the ability to build strategy, set objectives & key results, and deliver on time Experience scaling research practices, setting up a research insight repository, and building a product benchmarking program Proficiency in modern analytical dashboards and tools (Adobe Analytics, Quantum Metric, etc.) Experience conducting field research with unionized workforces Knowledge of Artificial Intelligence (AI) and how it can be applied to UX practices Skills, Licenses, and Certifications Strong understanding of user-centered design, experience with qualitative and quantitative research methods and analytical skills Experience and understanding of SPSS, R, SQL, database queries and basic programming languages Knowledge and ability using remote unmoderated testing tools and moderated testing devices and platforms (UserZoom, UserTesting, Userlytics, etc.) Ability to present work in a clear and compelling manner to stakeholders explain design recommendations by citing best practices, testing data or business requirements Familiarity in modern design and prototyping tools (Figma, Zeplin, Flinto, Sketch, Adobe CC, etc.) Familiarity with using an eye-tracking tool Excellent written and verbal communication skills and proven ability to collaborate effectively across disciplines, product lines and roles Ability to create effective and compelling presentations
    $73k-101k yearly est. Auto-Apply 21d ago
  • Deep Learning Researcher

    Topaz Labs

    User experience researcher job in Dallas, TX

    We're Topaz Labs, an AI tech company that builds software to solve imaging problems like denoising, super-resolution, and deconvolution with deep learning. Over 1M photographers and designers trust us with their work, including on teams at Google, Nvidia, NASA, and more. We've processed over 1 billion images, achieved 1000% revenue growth in the last 4 years, and we're only getting started. We're looking for a Deep Learning Researcher to help us push the state-of-the-art in image and video enhancement. Your primary responsibility will be to explore and develop new deep learning models to solve inverse problems in imaging. You'll also evaluate customer feedback and image data to gauge performance and refine your models based on real-world usage.About us Rocketship growth and opportunity for impact ($3M → $30M revenue in four years) Over 1 million customers (including companies like Apple, NASA, Netflix) have used us for over 1 billion photos. Our tech has been covered by Fast Company, The Verge, Engadget, Mashable, BBC, and more World-class team that executes quickly, obsesses about the customer experience, and promotes from within Profitable company with infinite runway About you PhD in related field, or equivalent industry experience Prior key contributor to significant deep learning projects for image enhancement or image processing Significant prior experience with CNNs and other common computer vision network architectures 2 years of hands-on experience with TensorFlow or PyTorch Good understanding of common image processing algorithms Working knowledge of C/C++ Well-read on major recent research papers in deep learning for image or video enhancement Aside from technical understanding and research skills, we're looking for someone with a strong work ethic, intellectual humility, and a shipping mentality. We're a small company with a high-visibility and high-performance culture, so you will work with a high degree of impact and autonomy. You'll also collaborate closely with other world-class researchers to exchange ideas and solve problems together. Our technology advantage has already driven strong success for our company, and your contributions will directly help determine our future growth. We offer strong base salary plus significant ownership that scales with the company's growth. We also offer 100% covered medical/dental/vision for employees, 15 days annual PTO plus holidays, and 401k matching. This is a full-time on-site role in Dallas, TX, and we will ask you to relocate if you're not in the area.
    $32k-61k yearly est. Auto-Apply 60d+ ago
  • Member Experience Manager

    EŌS Fitness 3.9company rating

    User experience researcher job in Hurst, TX

    EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $13 - $15 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
    $13-15 hourly Auto-Apply 20d ago

Learn more about user experience researcher jobs

How much does a user experience researcher earn in Flower Mound, TX?

The average user experience researcher in Flower Mound, TX earns between $67,000 and $124,000 annually. This compares to the national average user experience researcher range of $73,000 to $135,000.

Average user experience researcher salary in Flower Mound, TX

$91,000
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