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Working As An User Experience Researcher

  • Analyzing Data or Information
  • Getting Information
  • Interacting With Computers
  • Interpreting the Meaning of Information for Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Make Decisions

  • $111,000

    Average Salary

What Does An User Experience Researcher Do

Market research analysts study market conditions to examine potential sales of a product or service. They help companies understand what products people want, who will buy them, and at what price.

Duties

Market research analysts typically do the following:

  • Monitor and forecast marketing and sales trends
  • Measure the effectiveness of marketing programs and strategies
  • Devise and evaluate methods for collecting data, such as surveys, questionnaires, and opinion polls
  • Gather data on consumers, competitors, and market conditions
  • Analyze data using statistical software
  • Convert complex data and findings into understandable tables, graphs, and written reports
  • Prepare reports and present results to clients and management

Market research analysts research and gather data to help a company market its products or services. They gather data on consumer demographics, preferences, needs, and buying habits. They collect data and information using a variety of methods, such as interviews, questionnaires, focus groups, market analysis surveys, public opinion polls, and literature reviews.

Analysts help determine a company’s position in the marketplace by researching their competitors and analyzing their prices, sales, and marketing methods. Using this information, they may determine potential markets, product demand, and pricing. Their knowledge of the targeted consumer enables them to develop advertising brochures and commercials, sales plans, and product promotions. 

Market research analysts evaluate data using statistical techniques and software. They must interpret what the data mean for their client, and they may forecast future trends. They often make charts, graphs, infographics, and other visual aids to present the results of their research. 

Workers who design and conduct surveys are known as survey researchers.

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How To Become An User Experience Researcher

Most market research analysts need at least a bachelor’s degree. Top research positions may require a master’s degree. Strong math and analytical skills are essential. 

Education

Market research analysts typically need a bachelor’s degree in market research or a related field. Many have degrees in fields such as statistics, math, and computer science. Others have backgrounds in business administration, the social sciences, or communications.

Courses in statistics, research methods, and marketing are essential for these workers. Courses in communications and social sciences, such as economics or consumer behavior, are also important.

Some market research analyst jobs require a master’s degree. Several schools offer graduate programs in marketing research, but many analysts complete degrees in other fields, such as statistics and marketing, and/or earn a master’s degree in business administration (MBA). A master’s degree is often required for leadership positions or positions that perform more technical research. 

Licenses, Certifications, and Registrations

Certification is voluntary, but analysts may pursue certification to demonstrate a level of professional competency. The Marketing Research Association offers the Professional Researcher Certification (PRC) for market research analysts. Candidates qualify based on experience and knowledge; they must pass an exam, be a member of a professional organization, and have at least 3 years working in opinion and marketing research. Individuals must complete 20 hours of industry-related continuing education courses every 2 years to renew their certification.

Important Qualities

Analytical skills. Market research analysts must be able to understand large amounts of data and information. 

Communication skills. Market research analysts need strong communication skills when gathering information, interpreting data, and presenting results to clients. 

Critical-thinking skills. To determine what marketing strategy would work best for a company, market research analysts must assess all available information.

Detail oriented. Market research analysts must be detail oriented because they often do precise data analysis.

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User Experience Researcher Career Paths

User Experience Researcher
User Experience Designer Senior User Experience Designer Creative Director
Marketing Vice President
10 Yearsyrs
User Experience Designer Product Designer Design Engineer
Product Manager
6 Yearsyrs
User Experience Designer Design Consultant Project Manager
Senior Product Manager
9 Yearsyrs
Human Factors Engineer User Experience Manager Creative Director
Chief Marketing Officer
10 Yearsyrs
User Experience Manager Creative Director Vice President
Founder And Chief Executive Officer
7 Yearsyrs
User Experience Manager Art Director Marketing Director
Product Management Director
12 Yearsyrs
User Interaction Designer Interactive Developer Consultant
Marketing Manager
5 Yearsyrs
User Interaction Designer Product Designer Project Manager
Project Director
8 Yearsyrs
User Interaction Designer Senior Graphic Designer Marketing Manager
Senior Manager Of Marketing
9 Yearsyrs
Research Leader Supervisor Senior Manager
Director Of Analytics
12 Yearsyrs
Research Leader Project Manager Product Manager
Product Marketing Manager
7 Yearsyrs
Research Leader Co-Founder Associate Director
Research Director
7 Yearsyrs
Senior Research Fellow Senior Scientist
Laboratory Manager
5 Yearsyrs
Senior Research Fellow Manager Marketing Manager
Marketing Program Manager
6 Yearsyrs
Senior Research Fellow Senior Advisor Campaign Manager
Strategist
6 Yearsyrs
Research Consultant Senior Scientist
Research Manager
6 Yearsyrs
Product Designer Technical Writer Web Developer
Web Content Manager
5 Yearsyrs
Adjunct Professor Faculty Assistant Professor
Senior Research Associate
6 Yearsyrs
Research Consultant Marketing Manager Digital Marketing Manager
Brand Strategist
5 Yearsyrs
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Do you work as an User Experience Researcher?

Average Yearly Salary
$111,000
Show Salaries
$83,000
Min 10%
$111,000
Median 50%
$111,000
Median 50%
$111,000
Median 50%
$111,000
Median 50%
$111,000
Median 50%
$111,000
Median 50%
$111,000
Median 50%
$147,000
Max 90%
Highest Paying City
Jersey City, NJ
Highest Paying State
New Jersey
Avg Experience Level
1.4 years
How much does a User Experience Researcher make at top companies?
The national average salary for an User Experience Researcher in the United States is $111,411 per year or $54 per hour. Those in the bottom 10 percent make under $83,000 a year, and the top 10 percent make over $147,000.

The largest raises come from changing jobs.

See what's out there.

Real User Experience Researcher Salaries

Job Title Company Location Start Date Salary
Lead User Experience Researcher EBAY Inc. Jan 08, 2016 $193,612
Lead User Experience Researcher EBAY Inc. Mar 09, 2016 $170,000
User Experience Researcher Google Inc. Apr 25, 2016 $165,000
Experience Researcher Airbnb, Inc. Apr 13, 2015 $160,000
Experience Researcher Airbnb, Inc. Apr 18, 2016 $160,000
UX Researcher (Human Factors Engineer) Facebook, Inc. Sep 11, 2015 $160,000
UX Researcher Google Inc. Nov 21, 2016 $155,000
User Experience Researcher Google Inc. Jan 08, 2016 $155,000
User Experience Researcher Fanatics Retail Group Fulfillment, Inc. Jan 07, 2016 $155,000
User Experience Researcher Fanatics Retail Group Fulfillment, Inc. Sep 02, 2016 $155,000
Senior User Experience Researcher Linkedin Corporation Sep 08, 2015 $152,776 -
$237,000
UX Researcher Facebook, Inc. Jun 27, 2016 $125,000
UX Researcher Facebook, Inc. Apr 04, 2016 $125,000
User Experience Researcher Google Inc. Jun 07, 2016 $125,000
User Experience Researcher Google Inc. Jan 10, 2016 $122,650
User Experience Researcher MacYs.com, LLC May 10, 2016 $121,585 -
$141,100
Principal User Experience Researcher FMR LLC May 31, 2016 $120,224
UX Researcher Facebook, Inc. Sep 11, 2015 $120,000
UX Researcher Nordstrom, Inc. Oct 17, 2016 $107,000
UX Researcher Populus Group LLC Mar 10, 2016 $106,437
User Experience Researcher State Farm Mutual Automobile Insurance Company Sep 16, 2015 $105,772
User Researcher Citrix Systems, Inc. Jul 27, 2016 $105,000 -
$115,000
User Researcher Symantec Corporation Aug 24, 2016 $105,000
User Experience Researcher Google Inc. Aug 17, 2015 $105,000
UX Researcher Google Inc. Dec 28, 2015 $105,000
UX Researcher Facebook, Inc. Jul 27, 2016 $103,000

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Top Skills for An User Experience Researcher

  1. Usability
  2. Research Projects
  3. User Interface
You can check out examples of real life uses of top skills on resumes here:
  • Created PowerPoint Presentations to communicate these findings to developers and higher management in order to implement a more favorable usability experience.
  • Led, managed, supported qualitative business-to-business research projects.
  • Analyzed test results and delivered findings and recommendations to founder and developer via PowerPoint presentations to inform user interface improvements.
  • Performed competitive analysis and designed online survey for potential customers to understand user preferences.
  • Lead user research initiatives to identify user requirements and inform product development strategies for cross-functional teams.

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Top 10 Best States for User Experience Researchers

  1. Washington
  2. Maine
  3. Idaho
  4. New Jersey
  5. Delaware
  6. New York
  7. Rhode Island
  8. Minnesota
  9. Connecticut
  10. New Hampshire
  • (424 jobs)
  • (26 jobs)
  • (17 jobs)
  • (144 jobs)
  • (14 jobs)
  • (386 jobs)
  • (21 jobs)
  • (133 jobs)
  • (61 jobs)
  • (26 jobs)

User Experience Researcher Demographics

Gender

Female

49.0%

Male

40.8%

Unknown

10.2%
Ethnicity

White

50.8%

Asian

22.0%

Hispanic or Latino

13.8%

Black or African American

9.1%

Unknown

4.3%
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Foreign Languages Spoken

Spanish

33.8%

French

11.3%

Chinese

11.3%

Mandarin

8.3%

Japanese

8.3%

German

4.5%

Arabic

3.8%

Korean

3.0%

Hindi

2.3%

Russian

2.3%

Gujarati

1.5%

Ukrainian

1.5%

Greek

1.5%

Italian

1.5%

Cantonese

1.5%

Swahili

0.8%

Vietnamese

0.8%

Maithili

0.8%

Dutch

0.8%

Bengali

0.8%
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User Experience Researcher Education

Schools

University of Washington

15.4%

University of Michigan - Ann Arbor

14.4%

University of Texas at Austin

5.3%

Full Sail University

5.3%

University of California - San Diego

5.3%

University of California - Berkeley

4.8%

Bentley University

4.8%

San Jose State University

4.8%

University of North Texas

4.3%

Ohio State University

4.3%

Carnegie Mellon University

4.3%

Clemson University

4.3%

Michigan State University

3.2%

DePaul University

3.2%

Iowa State University

3.2%

Syracuse University

2.7%

Missouri University of Science and Technology

2.7%

San Francisco State University

2.7%

Arizona State University

2.7%

Pennsylvania State University

2.7%
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Majors

Psychology

15.5%

Chemistry

10.1%

Human Computer Interaction

9.2%

Biology

7.8%

Graphic Design

7.6%

Computer Science

5.2%

Information Sciences

4.8%

Physics

4.6%

Electrical Engineering

4.0%

Mathematics

3.6%

Mechanical Engineering

3.4%

Engineering And Industrial Management

3.3%

Business

3.1%

Biochemistry, Biophysics, Molecular Biology

3.1%

Experimental Psychology

2.7%

Marketing

2.7%

Industrial Engineering

2.5%

Computer Engineering

2.3%

Chemical Engineering

2.3%

Communication

2.3%
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Degrees

Bachelors

50.7%

Masters

36.6%

Doctorate

7.7%

Certificate

2.6%

Associate

1.4%

High School Diploma

0.6%

Diploma

0.2%

License

0.1%
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Updated May 18, 2020