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Become An User Experience Researcher

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Working As An User Experience Researcher

  • Analyzing Data or Information
  • Getting Information
  • Interacting With Computers
  • Interpreting the Meaning of Information for Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Make Decisions

  • $96,925

    Average Salary

What Does An User Experience Researcher Do At Apple

* Collaborating with product teams to define research goals and identify target users
* Developing a research approach and detailed study plan
* Creating research materials including screeners, guides, and scripts
* Communicating with participants to recruit and schedule participation
* Engaging with product teams throughout research, analysis, and synthesis
* Communicating findings and recommendations in compelling ways
* Helping product teams stay focused by advocating for users
* Coordinating of recruitment activities for own and other’s studies
* Maintaining and coordinating the use of the IS&T UX R&D Center

What Does An User Experience Researcher Do At Compucom

* Drive user research activities to inform product design, including but not limited to: lab usability studies, customer interviews, surveys, scorecard studies, etc.
* Deliver actionable research findings to your counterparts on time and with quality
* Communicate, defend, and build consensus around your research and how it informs design
* Understand how current and future releases are shaped by complex cloud computing infrastructures and enterprise business requirements
* Document and present recommendations based on research and analysis
* Work with the supervising Usability Engineer or Manager in identifying and addressing critical usability issues

What Does An User Experience Researcher Do At Microsoft Corporation

* Design and execute promptly on a cohesive and focused research plan for a critical area
* Conduct UX research activities such as contextual inquiry, observational research, user journey mapping, scenario creation, user studies, etc.
* Produce impactful artifacts generated from research findings
* Take strategic research and push toward product alignment
* Work closely with multiple disciplines (especially design and engineering) on aligned goals
* Execute creatively both independently and as a valuable team member

What Does An User Experience Researcher Do At CVS Health

* Oversee design and administration of usability studies on a wide range of web-sites and mobile apps with consideration for at home/office, on-the-go and in-store experiences and how they interrelate.
* Attend intake meetings with a variety of stakeholders and help guide discussions surrounding appropriate UX research methods to achieve business and design goals Review and enforce quality of reports detailing the outcome of usability studies Present findings with actionable recommendations to senior management and executives Oversee all phases of usability test preparation including test script development Identify and implement a variety of methods for getting input and feedback from customers, including lab usability studies, usertesting.com studies, online (remote-moderated) usability studies, and others as appropriate Partner with other internal research functions (e.g.
* Marketing Research) to identify appropriate mix of research methods to determine future directions for our websites and mobile apps Partner with other UX managers and UX director on executing research within accelerated project timelines and agile development cycles.
* Management responsibilities:
* Hire and retain contract and full time UX designers Mentor junior research staff Provide usability session moderation training and feedback for UX designers assigned to agile product teams Establish annual goals and provide ongoing performance feedback to full time staff Collaborate with other UX managers to ensure alignment across portfolios Proactively work with reports to ensure high quality research and stakeholder satisfaction Collaborate with other UX managers and UX director on UX strategy Partner with UX research coordinator to ensure research is delivered on time and on budget Partner with UX research coordinator to solicit vendor services and quotes when appropriate and provide internal cost estimates on research requests

What Does An User Experience Researcher Do At Electronic Arts, Inc.

* Plan and conduct user research activities for all of EA’s mobile products
* Gather and analyze actionable data from a wide variety of qualitative and quantitative research methods (interview, lab studies, heuristics, surveys, telemetry, etc.)
* Work closely with game teams to understand franchise goals and strategies
* Effectively communicate research results to game teams (verbal and written reports), provide recommendations and ongoing design consultation
* Develop long-term user research plans and schedules for EA’s mobile titles
* Identify research opportunities that will impact users understanding, product design and quality
* Apply and tailor methods for assessing user engagement, user behavior, meaningful social interactions, and consumption of entertainment products, particularly in the mobile space
* Generate new methodologies that will pertain to each product’s unique gameplay and sensibility
* Contribute to the development and refinement of departmental research processes
* Partner across organizational and regional teams with a variety of disciplines (researchers, designers, product planners, market researchers, producers, etc.) to generate insights which deeply impact the trajectory of their product work

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How To Become An User Experience Researcher

Most market research analysts need at least a bachelor’s degree. Top research positions may require a master’s degree. Strong math and analytical skills are essential. 

Education

Market research analysts typically need a bachelor’s degree in market research or a related field. Many have degrees in fields such as statistics, math, and computer science. Others have backgrounds in business administration, the social sciences, or communications.

Courses in statistics, research methods, and marketing are essential for these workers. Courses in communications and social sciences, such as economics or consumer behavior, are also important.

Some market research analyst jobs require a master’s degree. Several schools offer graduate programs in marketing research, but many analysts complete degrees in other fields, such as statistics and marketing, and/or earn a master’s degree in business administration (MBA). A master’s degree is often required for leadership positions or positions that perform more technical research. 

Licenses, Certifications, and Registrations

Certification is voluntary, but analysts may pursue certification to demonstrate a level of professional competency. The Marketing Research Association offers the Professional Researcher Certification (PRC) for market research analysts. Candidates qualify based on experience and knowledge; they must pass an exam, be a member of a professional organization, and have at least 3 years working in opinion and marketing research. Individuals must complete 20 hours of industry-related continuing education courses every 2 years to renew their certification.

Important Qualities

Analytical skills. Market research analysts must be able to understand large amounts of data and information. 

Communication skills. Market research analysts need strong communication skills when gathering information, interpreting data, and presenting results to clients. 

Critical-thinking skills. To determine what marketing strategy would work best for a company, market research analysts must assess all available information.

Detail oriented. Market research analysts must be detail oriented because they often do precise data analysis.

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User Experience Researcher jobs

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Real User Experience Researcher Salaries

Job Title Company Location Start Date Salary
Lead User Experience Researcher EBAY Inc. San Jose, CA Jan 08, 2016 $193,612
SR. Manager, UX Research Ten-X, LLC Belmont, CA Mar 11, 2016 $180,000
Lead User Experience Researcher EBAY Inc. Portland, OR Mar 09, 2016 $170,000
User Experience Researcher Google Inc. Mountain View, CA Apr 25, 2016 $165,000
Experience Researcher Airbnb, Inc. San Francisco, CA Apr 13, 2015 $160,000
Experience Researcher Airbnb, Inc. San Francisco, CA Apr 18, 2016 $160,000
UX Researcher (Human Factors Engineer) Facebook, Inc. Menlo Park, CA Sep 11, 2015 $160,000
UX Researcher Google Inc. Mountain View, CA Nov 21, 2016 $155,000
User Experience Researcher Google Inc. New York, NY Jan 08, 2016 $155,000
User Experience Researcher Fanatics Retail Group Fulfillment, Inc. Sunnyvale, CA Sep 02, 2016 $155,000
User Experience Researcher Fanatics Retail Group Fulfillment, Inc. San Mateo, CA Jan 07, 2016 $155,000
Senior User Experience Researcher Linkedin Corporation Mountain View, CA Sep 08, 2015 $152,776 -
$237,000
Senior UX Researcher Servicenow, Inc. Washington, DC Dec 12, 2016 $125,861 -
$126,000
User Experience Researcher Google Inc. New York, NY Jun 07, 2016 $125,000
UX Researcher Facebook, Inc. Menlo Park, CA Jun 27, 2016 $125,000
UX Researcher Facebook, Inc. Menlo Park, CA Apr 04, 2016 $125,000
User Experience Researcher Google Inc. Mountain View, CA Jan 10, 2016 $122,650
User Experience Researcher MacYs.Com, LLC San Francisco, CA May 10, 2016 $121,585 -
$141,100
Principal User Researcher Salesforce.Com Inc. San Francisco, CA Dec 13, 2016 $121,222
UX Researcher Nordstrom, Inc. Seattle, WA Oct 17, 2016 $107,000
UX Researcher Populus Group LLC High Point, NC Mar 10, 2016 $106,437
User Experience Researcher State Farm Mutual Automobile Insurance Company Bloomington, IL Sep 16, 2015 $105,772
User Researcher Citrix Systems, Inc. Santa Clara, CA Jul 27, 2016 $105,000 -
$115,000
UX Researcher Google Inc. Mountain View, CA Dec 28, 2015 $105,000
User Experience Researcher Google Inc. Mountain View, CA Aug 17, 2015 $105,000
User Researcher Symantec Corporation Mountain View, CA Aug 24, 2016 $105,000
UX Researcher Facebook, Inc. Menlo Park, CA Jul 27, 2016 $103,000

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Top Skills for An User Experience Researcher

UsabilityStudiesUserExperienceUserResearchWebResearchMethodsTechniquesResearchProjectUndergraduateUserInterfaceContentStrategyUsabilityTestsDataAnalysisLaboratoryFocusGroupsHeuristicEvaluationMatlabResearchStudiesResearchFindingsInformationArchitecturePoster

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Top User Experience Researcher Skills

  1. Usability Studies
  2. User Experience
  3. User Research
You can check out examples of real life uses of top skills on resumes here:
  • Moderate user usability studies, using both in person and remote testing methods.
  • Started as a lone, individual contributor in user experience and built a team of five usability practitioners.
  • Managed qualitative and quantitative end user research.
  • Translated research findings into actionable insights on tools ranging from mobile applications to large-scale information websites.
  • Utilize multiple user research methods and model behavioral patterns to guild products design

Top User Experience Researcher Employers

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