User Experience Researcher
Remote user experience researcher job
CLIENT: Global Industry Leader & Fortune 500 Company
TYPE: Contract
LENGTH: 12mos + potential to extend or convert
RATE: ~$61ph W2 + Benefits / $66ph C2C / Self-Corp
*must have portfolio included with submission
Role Overview:
A global leader in the digital products space is seeking an experienced UX Researcher to support an Advanced Troubleshooting program and broader digital product portfolio. This fully remote role will involve conducting user research to influence design decisions, working with cross-functional teams, and contributing to the creation of seamless, user-centered experiences.
Key Responsibilities:
Lead user research efforts across multiple product lines, including gathering and analyzing data through lab studies, ethnography, surveys, and customer feedback.
Collaborate with Designers, Product Managers, and Engineers to identify and prioritize research opportunities in a fast-paced, evolving environment.
Synthesize research findings into actionable insights, creating executive summaries, journey maps, personas, and user flows.
Advocate for user-centered design practices, ensuring insights drive the development of intuitive and impactful digital experiences.
Why This Role?
Work on complex digital products: Gain exposure to challenging projects that influence the user experience of enterprise-level applications and solutions.
Professional development: Work alongside industry leaders in UX research and design, gaining valuable experience in a globally recognized, forward-thinking organization.
Impact: Directly shape products that serve millions of users worldwide, contributing to a seamless and effective user experience.
Candidate Requirements:
Education & Experience:
Bachelor's Degree in a related field.
8+ years of experience in UX Research or similar roles, with proven expertise in both qualitative and quantitative research methods.
Technical Skills (Required):
5+ years of hands-on experience in user research, including conducting unmoderated interviews.
Experience working on complex digital applications such as eCommerce or enterprise management software.
Proven ability to synthesize user data and present insights to multi-level stakeholders.
Familiarity with tools like UserTesting, Miro, Dovetail, Airtable, and other research platforms.
Soft Skills (Required):
Strong communication and collaboration skills, with the ability to influence design practices across teams.
Proactive problem-solving mindset, with the ability to provide actionable recommendations.
Strong interpersonal skills and the ability to work effectively in a cross-functional team.
Work Environment:
Fully remote position with a human-centered design focus.
Collaborate with a team of UX researchers and interact with stakeholders from around the globe.
Apply Today:
If you're passionate about UX research and want to contribute to innovative digital products, this is your opportunity! Join a forward-thinking company, collaborate with talented teams, and shape the future of user experiences.
User Experience Designer
User experience researcher job in Reston, VA
Join a leading organization driving innovation in housing finance and technology, where design plays a key role in improving digital tools that support millions of users nationwide. As a UI/UX Designer, you'll help create intuitive, accessible, and engaging digital experiences that make complex systems simple and usable. This is a hybrid role based in Reston, VA, with a collaborative team dedicated to purposeful design and product excellence.
What You'll Do
Conduct user research, interviews, and usability testing to uncover insights and pain points.
Create wireframes, mockups, and interactive prototypes to communicate design concepts and flows.
Design high-fidelity, brand-aligned interfaces for web and mobile platforms.
Define interaction patterns, motion, and feedback to ensure seamless user experiences.
Collaborate closely with product owners, developers, and cross-functional partners.
Maintain and evolve scalable design systems and component libraries.
Ensure accessibility and responsiveness across devices and screen sizes.
What You'll Bring
Proficiency in design tools such as Figma, Sketch, or Adobe XD.
Strong understanding of UX principles, design thinking, and user-centered design.
Experience with responsive and accessible design (WCAG standards).
Ability to leverage user feedback and data to iterate effectively.
Excellent communication and presentation skills.
Bonus Points
Front-end development knowledge (HTML, CSS, JavaScript).
Experience working in Agile environments.
Background in enterprise or client-facing digital products.
Logistics
Location: Reston, VA
Structure: Hybrid (3-4 days per week on-site)
Interviews: Two rounds (one on-site)
Hours: 40 per week
Portfolio: Required
Duration: Long-term ongoing contract (initial 1-year term with opportunity to extend)
Work Authorization: Must be authorized to work in the United States without sponsorship (W2 only)
Benefits: Health, vision, dental, and 401(k) options available after 60 days of work
Pay: $75-85 per hour, depending on experience
Compensation for this position will be determined based on several factors, including the scope, complexity, and location of the role; market labor costs; the candidate's skills, education, training, credentials, and experience; and other employment conditions. Full-time consultants are eligible for benefits, including medical, dental, vision, and 401(k) contributions, along with any PTO, sick leave, or other benefits required by applicable state or local laws where you reside or work.
UX/UI Designer - Mid - Level
Remote user experience researcher job
UX/UI Designer Pay:$130,000-150,000 We are seeking a talented UX/UI Designer to join a fast-growing fintech startup specializing in innovative, data-rich enterprise solutions for the financial industry. This role offers an exciting opportunity to influence product design in a high-impact environment, working closely with cross-functional teams to create intuitive, scalable interfaces for complex workflows. The ideal candidate will have a strong background in designing web-based, B2B applications, with proven experience in handling dense data visualizations and workflow automation tools.
Requirements
3-5 years of professional UX/UI design experience, with a focus on web-based enterprise software.
Proven portfolio demonstrating experience with complex, data-heavy applications, preferably within the finance sector.
Expertise in Figma is mandatory.
Strong understanding of usability principles, interaction design, and component-based design systems.
Ability to translate complex requirements into clean, user-friendly interfaces.
Self-motivated, highly organized, and comfortable working in a fast-paced, remote startup environment.
Excellent collaboration skills with product managers, engineers, and stakeholders.
Responsibilities
Partner with product teams to convert business requirements into clear, engaging user interfaces.
Design wireframes, high-fidelity mockups, and interactive prototypes for dashboards, workflows, and forms.
Contribute to and help evolve the company's design system, ensuring consistency and scalability.
Build and maintain a comprehensive design library, including component rules and guidelines.
Enhance the visual clarity of complex data visualizations and user flows to improve user experience.
Collaborate with subject matter experts to validate workflows and refine designs iteratively.
Support additional design initiatives such as presentations, marketing materials, and sales collateral as needed.
Actively share feedback and best practices to foster a strong UX culture within the team.
Benefits
Opportunity to design mission-critical tools used by industry-leading financial institutions.
Clear career progression towards lead UX designer responsibilities.
Be part of a high-growth, well-funded startup poised for scale.
Collaborative, innovative work environment with direct impact.
Flexible remote work arrangement with optional in-person collaborations in NYC
VP, Research & Analytics
User experience researcher job in Alexandria, VA
About The Role: The Vice President, Research & Analytics, will develop and oversee HIDA's market research products, services and programs. In this new position, the VP will lead a significant expansion of HIDA business intelligence program, including developing predictive analytics to help healthcare products distributors and manufacturers anticipate demand for medical products, creating and delivering new research products, and building a new AI-powered Knowledge Center platform. As a result, HIDA's executive-level audience will have greater insight on demand for medical products, changing customer needs, and the impact of government policies and other external factors on growth.
About HIDA: The Health Industry Distributors Association is the premier trade association representing distributors serving healthcare providers. HIDA members deliver essential medical products to the nation's hospitals, nursing homes, laboratories, home care, and physician practices. HIDA is a leading voice on matters important to the healthcare distribution industry as well as the healthcare supply chain.
The HIDA office is located in Old Town Alexandria, Virginia, and operates on a flexible 3-days in-office, 2 days remote schedule. This position requires travel 5-6 times per year.
Job Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.
Strategic Leadership
Develop/execute roadmap for HIDA's research and analytics capabilities, including a new Knowledge Center, to deliver future-focused insights and forecasts.
Recruit and lead a small business intelligence team
Build strategic partnerships with academic institutions, consultants, and/or data providers to expand research capabilities.
Share HIDA research and insights in webinars, social media, articles, and presentations.
Evaluate and implement emerging technologies (e.g., AI, machine learning, NLP) to enhance research outputs and operational efficiency.
Collaborate with internal teams (e.g., government affairs, membership) to align research outputs with strategic priorities.
Develop subject matter expertise on trends in the healthcare industry, in particular medical products distribution
Knowledge Center
Plan and develop comprehensive intelligence platform focused on medical products distribution
Serve as Knowledge Center Editor in Chief
Reports and Resources
Ensure that current publications continue to provide member value and address relevant issues; develop strategies for revenue growth:
Market Reports (annual overviews of trends in 6 provider segments)
Chartbooks and infographics
Develop new research outputs which are expected to include:
Annual State of the Industry Report for healthcare distribution
Horizon Reports analyzing key trends/issues impacting healthcare demand (e.g., impact of GLP-1 drugs)
Sales forecasts by healthcare market segment
Clarivate Data Program
Oversee partnership with HIDA's data partner, Clarivate, data aggregation program creating market share insights for medical products manufacturers
Find new ways to leverage this resource to create additional insights and value for HIDA members
Collaborate with the Clarivate team on strategies to grow revenue for both partners
Other Responsibilities
As needed, to support the goals of the department and HIDA.
Reporting and Working Relationships
This position reports to the Senior Vice President, dotted line to President and CEO.
Minimum Qualifications
To perform this job successfully, an individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.
Education/Experience
Bachelor's degree required; higher education preferred
Healthcare-related experience greatly preferred.
Proven track record in market research, business intelligence, data science, or related research area. Minimum 8-10 years' experience.
Knowledge, Skills and Abilities
Research
Ability to translate complex data into strategic insights and business recommendations.
Strong understanding of research design and statistical analysis.
Experience with healthcare market data, including claims, utilization, and provider segmentation greatly preferred
Technical & Analytical
Familiarity with data science tools and platforms
Experience with AI, machine learning, predictive analytics, and natural language processing
Leadership, Communication, & Strategy
Proven ability to lead a high-performing team.
Strong stakeholder management skills, with experience presenting to executive audiences.
Intellectual curiosity; a strong drive to explore unfamiliar topics in order to understand and explain industry trends
Excellent communications skills, including public speaking, writing, and editing; ability to tell a story using data
Exceptional time management skills and commitment to deadlines.
Demonstrated ability to identify emerging trends and translate them into actionable research agendas.
Entrepreneurial mindset with experience launching new products or services.
Working Conditions
General office. Travel up to 5-6 times per year.
This should not be construed to imply that these requirements are the only standards for the position. Incumbents will follow any other instructions and perform any other related duties as may be required. HIDA has the right to revise this at any time. HIDA is an “at will” employer and as such, this job description does not constitute any form of contractual arrangement between you and HIDA.
Principal UX Researcher/Design Strategist (Mobile Ethnographer - Contract)
Remote user experience researcher job
At Angi , we've had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need - and connecting pros with homeowners who have the jobs they want.
Angi at a glance:
Homeowners have turned to Angi for more than 300 million projects
1,000+ home service tasks covered
2,800 employees worldwide
Why join Angi:
Angi is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well.
For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you.
About the team
Angi's UX Research team, part of a multidisciplinary UX group, develops innovative home services experiences for homeowners and service professionals, spanning digital and physical interactions. We aim to redefine home services by creating simple solutions to complex problems. We value exploration, rapid iteration, and attention to detail, actively participating in every project phase from discovery to optimization. Our team possesses deep design knowledge and collaborates with interdisciplinary groups to deliver effective solutions for both sides of our marketplace.
About the role
The UX Team at Angi is looking for a contract Principal level Design Strategist to lead a qualitative and ethnographic initiative focused on uncovering the deep, latent needs of homeowners across the entire lifecycle of home services. This work is foundational; its output will directly inform product and service strategy for Angi's core marketplace.
This is a temporary remote position that offers the opportunity to work on a part-time or full-time basis. The hourly rate for this role ranges between $80.00-$100.00/hour.
What you'll do
Conduct and own mobile ethnographic research, leading multi-modal research, utilizing a mix of qualitative methods to explore both user behaviors and attitudes
Focus on deeply understanding user needs, behaviors, and motivations of homeowners to guide product and strategy decisions
Champion and teach the value of ethnographic research methods to the broader UX Research team
Advocate for users by synthesizing research findings into actionable insights, ensuring they are directly relevant to strategy initiatives
Collaborate with cross-functional teams to ensure research aligns with business objectives and customer needs
Apply research best practices to ensure high-quality, rigorous work
Who you are
Principal-Level: 12+ years relevant experience and a proven ability to lead and deliver strategic research engagements in a fast-paced, business-focused environment
Multi-modal Expertise: Have designed, launched, and managed a sophisticated, multi-phase qualitative study (specifically longitudinal diary studies, in-person ethnography, and in-depth interviews) across multiple cohorts
Strategic Synthesis: Comfort and consistent experience translating complex multi-modal qualitative datasets into concise and meaningful learnings, behaviors, emotional drivers, and pain points
Compelling Storytelling: Build and present a compelling, evidence-based narrative combining empathy and business opportunity that directly influences roadmap decisions
Marketplace & Product Acumen: Prior experience working within a two-sided marketplace (e.g., home services, gig economy, e-commerce) is highly preferred
Business-Focused: Must be comfortable operating with high ambiguity and working side-by-side with business and strategy partners
We value diversity
We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
#LI-Remote
Auto-ApplyStaff UX Researcher (Contract)
Remote user experience researcher job
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
Role Overview
We're seeking a Staff UX Researcher to join our Marketing and Product team to lead research for Collectors, primarily focused on PCGS.
We're looking for an experienced, hands-on researcher who can tackle a variety of strategic projects across the org as it relates to consumers, product experience, and new verticals to inform our growth strategies, go to market approaches and messaging.
You'll report directly to our Head of Product Marketing & Customer Insights and ideally located near Santa Ana, California location or remote. This is a short term assignment currently estimated to be an 6 month engagement, with the potential to convert to full-time.
What You'll Do
Lead and execute user experience research from planning to execution-applying a mix of qualitative and quantitative methods to answer product, design, and business questions.
Deliver compelling, actionable insights that shape product strategy, user flows, interaction models, and new feature development.
Collaborate closely with product managers, designers, engineers, and data analysts to embed user insights throughout the product development lifecycle.
Establish UX research best practices and processes that scale across multiple teams and workstreams.
Drive generative and evaluative research to support design decisions across web and mobile platforms.
Represent the voice of the user across different product lines, with a focus on both novice and advanced collectors.
Champion a culture of user-centricity across Collectors and advocate for accessibility, inclusivity, and usability.
What We Are Look For
6-8 years of experience in UX research, including leading studies independently in cross-functional product teams.
Deep understanding of research methodologies including usability testing, diary studies, user interviews, ethnographic studies, and surveys; experience with mixed-methods a plus.
Proven ability to translate research insights into clear, impactful storytelling for technical and non-technical audiences.
Strong experience collaborating with product managers, designers, and engineers.
Experience working with digital platforms, ideally in e-commerce, marketplace, or enthusiast communities.
A strategic thinker with excellent project management skills and comfort working in fast-paced, ambiguous environments.
Experience using tools such as UserTesting, Dovetail, Optimal Workshop, Figma, Qualtrics, or similar.
Passion for user-centered design and improving complex workflows or specialized user journeys.
Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, Design, or a related field; advanced degree a plus.
The salary range for this position is $105,611-$171,462. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email
*********************
.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our
Privacy Notice for U.S. Applicants
.
If you are based in California, you can read information for California residents
here
.
Auto-ApplyUX Researcher/Designer - Networking
Remote user experience researcher job
Agile Six is a people-first, remote-work company that serves shoulder-to-shoulder with federal agencies to find innovative, human-centered solutions. We build better by putting people first. We are animated by our core values of Purpose, Wholeness, Trust, Self-Management and Inclusion. We deliver our solutions in autonomous teams of self-managed professionals (no managers here!) who genuinely care about each other and the work. We know that's our company's purpose - and that we can only achieve it by supporting a culture where people feel valued, self-managed, and love to come to work.
The role
Agile Six is looking for a UX Researcher / Designers for anticipated roles on our cross-functional agile teams. Our partners include: the Department of Veteran Affairs (VA), Centers for Medicare & Medicaid Services (CMS), Centers for Disease Control and Prevention (CDC) and others. We look for UX Researcher / Designers with a breadth of UX knowledge and technical expertise in user research including discovery, synthesis, and documentation. Our roles entail collaborating with teams to design and implement highly complex, cross-disciplinary projects for government agencies and the people they serve, including context switching across a variety of products in our portfolio as required.
Among your responsibilities will be to communicate your research and design vision to both team members and key stakeholders. At Agile Six, we are deliberate about the culture we're building. We look for folks with an adaptive, empathetic and collaborative mindset, and folks who care deeply about team dynamics. Most importantly, we look for people that have a passion for working on important problems that have a lasting impact on millions of users and make a difference in our government!
Please note, this is a networking job post. It is an opportunity for you to submit an application to be considered for future openings. We cannot guarantee an interview for every interested applicant at this time, but will review every application and add interested folks to our talent network, to be considered for future openings.
Responsibilities
Lead user research efforts across a variety of research methodologies such as user interviews, heuristic evaluations, generative research, tree testing, card sorting and design thinking workshops. Own the research process, including discovery, synthesis, documentation, and communication.
Communicate potential costs and tradeoffs of different processes and research approaches while working with incomplete requirements.
Clearly articulate your thought processes through verbal and written explanation, whiteboard, sketching, or quick mock-ups to small or large groups.
Create design deliverables at all levels of fidelity throughout the process, from early sketches to low fidelity wireframes to high fidelity prototypes.
Use the VA Design System and/or US Web Design system and design with repeatable patterns across the portfolio. Collaborate with the Design System team when necessary around iteration and improvement of design system components.
Collaborate with the product manager and engineers to ensure implementation matches intent across all design components.
Keep UX work in sync with the product roadmap and flag delays or issues in research and design. Collaboratively create and evolve user stories and acceptance criteria with the product owner and wider Scrum team.
Communicate and collaborate with stakeholders and team members across a range of disciplines
Partner with product stakeholders to create a UX strategy that incorporates long term vision planning and short term rapid execution.
Mentor less experienced UX team members in UX best practices and oversee implementation.
Support the practice of design and research within the larger company as needed through activities such as:
Assisting in outreach, recruitment, and hiring efforts
Occasionally participating in or otherwise supporting business development efforts, including code or design challenges, writing or reviewing proposal responses, etc.
Participating in communities of practice
We expect the responsibilities of this position to shift and grow organically over time, in response to considerations such as the unique strengths and interests of the selected candidate and other team members and an evolving understanding of the delivery environment.
Basic qualifications
Experience working as UX researcher / designer or related position in collaboration with digital product teams (enterprise environment a plus)
Ability to be autonomous, take initiative, and effectively communicate status and progress
Portfolio illustrating your process and samples of native product design work driven by quantitative and qualitative user research
Expertise in human-centered design, interaction design fundamentals, and UI design and research best practices, including accessibility
Expert in Figma and modern prototyping tools
Experience successfully collaborating with cross-functional partners and other designers and researchers, seeking and providing feedback in an Agile environment
Adaptive, empathetic, collaborative, and holds a positive mindset
Has lived and worked in the United States for 3 out of the last 5 years
Some of our clients may request or require travel from time to time. If this is a concern for you, we encourage you to apply and discuss it with us at your initial interview
Additional desired qualifications
Familiarity with the US Web Design System
Familiarity with Section-508 and WCAG 2.1AA Accessibility requirements, standards, and testing tools
Experience developing knowledge of complex domain and systems
Experience working with government agencies
Ability to work across multiple applications, components, languages, and frameworks
Experience working in a cross-functional team, including research, design, engineering, and product
You are a U.S. Veteran. As a service-disabled veteran-owned small business, we recognize the transition to civilian life can be tricky, and welcome and encourage Veterans to apply
At Agile Six, we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. Even if you don't meet every requirement, we encourage you to apply. We're eager to meet people who believe in our mission and who can contribute to our team in a variety of ways
.
Salary and Sixer Benefits
To promote pay equity, we publish a salary for each position. We are posting this job in anticipation of future openings on our team, and do not have a position open at this time. That said, below is an estimated salary in line with our current ranges:
UX Research/Designer I: $105,983
UX Researcher/Designer II - $126,185
Senior UX Researcher/Designer III - $140,532
Senior UX Researcher/Designer IV - $152,331
Our benefits are designed to reinforce our core values of Wholeness, Self Management and Inclusion. The following benefits are available to all employees. We respect that only you know what balance means for your life and season. While we offer support from coaches, we expect you to own your wholeness, show up for work whole, and go home to your family the same. You will be seen, heard and valued. We expect you to offer the same for your colleagues, be kind (not controlling), be caring (not directive) and ready to participate in a state of flow. We mean it when we say “We build better by putting people first”.
All Sixers Enjoy:
Self-managed work/life balance and flexibility
Competitive and equitable salary (equal pay for equal work)
Employee Stock Ownership (ESOP) for all employees!
401K matching
Medical, dental, and vision insurance
Employer paid short and long term disability insurance
Employer paid life insurance
Self-managed and generous paid time off
Paid federal holidays and two floating holidays
Paid parental leave
Self-managed professional development spending
Self-managed wellness days
Hiring practices
Agile Six Applications, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.
Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Unfortunately, we are unable to sponsor visas at this time.
If you need assistance or reasonable accommodation in applying for any of these positions, please reach out to ******************. We want to ensure you have the ability to apply for any position at Agile Six.
Auto-ApplySenior UX Researcher
Remote user experience researcher job
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Eli Lilly is a global healthcare leader that unites caring with discovery to create medicines that make life better for people around the world. We're leveraging cutting-edge technologies and innovative platforms to develop next-generation therapeutic ecosystems, connected devices, data, and analytics to transform patient experiences and improve treatment outcomes.
As a member of Design at Lilly, you'll be at the forefront of Eli Lilly's commitment to crafting intuitive, accessible, and impactful digital experiences. We work across all functions of the organization, applying research and design thinking to solve complex challenges and create high-quality digital solutions that improve the lives of patients who use our medications. Our team combines user insight with design expertise to ensure the human element is at the core of our digital solutions.
About the Role
We're seeking a Senior UX Researcher to play a critical role in shaping the evolution of the LillyDirect platform. You'll bring research rigor, strategic insight, and operational excellence to scale LillyDirect's service while elevating the patient and provider experience. This role requires someone who thrives in complex systems, balancing user needs and business goals to drive clarity in a regulated environment.
You'll lead and execute research that uncovers actionable insights, shapes product direction, and ensures decisions are grounded in evidence. Most importantly, you'll collaborate closely with product owners, designers, engineers, and other researchers to redefine digital healthcare for millions worldwide.
What You'll Do
Lead and execute end-to-end research across the LillyDirect ecosystem, from exploratory discovery to evaluative validation, using mixed methods to inform strategy, design, and product decisions.
Frame clear, strategic research questions that uncover root causes, not just surface-level pain points.
Translate data and behavioral insight into crisp, actionable recommendations that drive measurable improvements in patient and provider experience.
Partner with design, product, and engineering to ground decisions in evidence, balancing user insight with product and technical constraints.
Influence product strategy by advocating for the voice of the user with clarity and credibility in rooms filled with executives, regulators, and domain experts.
Contribute to and uphold research operations standards that scale research quality and visibility across the organization.
Mentor junior researchers and cross-functional peers, modeling rigorous research craft and critical thinking.
How You'll Succeed
You uphold ethical research practices and user privacy with zero compromise, especially in regulated health contexts.
You apply the right level of rigor for the decision at hand and know when to go deep and when to move fast.
You connect insights across studies to inform long-term platform and experience strategy.
You're fluent in both qualitative and quantitative reasoning, comfortable designing and executing a moderated study one week and interpreting analytics the next.
You thrive in ambiguity, bringing structure, focus, and evidence to open-ended or politically sensitive questions.
You communicate with precision, distilling complex findings into clear, persuasive narratives that influence product and design decisions.
You build strong partnerships across disciplines by demonstrating credibility, transparency, and accountability.
What You Should Bring
Demonstrated success translating research into strategic decisions and measurable outcomes.
Strong command of a broad research toolkit, including in-depth interviews, concept and usability testing, survey design, diary studies, card sorting, and behavioral analytics.
Fluency in mixed-methods reasoning: knowing when to validate patterns quantitatively and when to deepen understanding qualitatively.
Exceptional communication skills: crisp writing, compelling presentation, and the ability to tailor insights to executives, engineers, or designers.
Experience collaborating within agile product teams and operating within evolving design systems.
A collaborative, pragmatic mindset that balances ideal rigor with the realities of timeline, risk, and business context.
Basic Qualifications
Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Cognitive Science, Anthropology, or related field, or equivalent practical experience.
5-10 years of hands-on experience conducting UX research across digital products and services, ideally in complex or regulated industries.
Hands-on experience with common research and analysis tools (dscout, UserTesting, Optimal Workshop, Maze, Qualtrics, Miro, Figma, or equivalent).
Portfolio or case studies demonstrating end-to-end research work, including planning, recruiting, execution, analysis, and impact, is required for consideration.
Qualified candidates must be legally authorized to be employed in the United States; Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
Additional Information
Location - Fully remote across the US
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$126,000 - $246,400
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
Auto-ApplyUX Researcher & Premium CX Lead
Remote user experience researcher job
About us:
We are seeking a highly skilled Senior UX Researcher & Premium CX Lead to join our team.
At Praktika.ai we are on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors.
We have done this by creating a fully automated language tutorship experience powered by generative AI Avatars. After raising $30 million in Series-A funding, we are growing and looking for a Senior UX Researcher & Premium CX Lead to join us!
We are a global small team of 40 innovators who are pushing the boundaries of what's possible in language learning and tutoring.
In this fast-paced environment we like independent self-starters who can work well in a team as well as unassisted and who enjoy the working environment of an early-stage startup
About the Role
We're looking for a senior UX Researcher who thrives on talking to users
at scale
. Someone who doesn't just run interviews but embeds in the day-to-day experience of our most active customers - surfacing insights, fixing pain points, and improving the end-to-end experience of our AI-driven language learning app.
You'll be the connective tissue between our premium users and our product team. You'll jump into real conversations, monitor community channels, analyze logs, and own our CSAT. And yes, you'll personally help 100 premium users per week - but through that, you'll get an unparalleled pulse on what's working, what's not, and where the product should go next.
If you're a UX researcher who likes getting your hands dirty, and wants your insights to ship fast, this is the role.
What You'll Do with us:
User Interaction & Insight Gathering (50%)
Engage directly with premium users via support tickets, community channels (especially Discord), and async follow-ups.
Monitor conversations for patterns, frustrations, drop-offs, and language that signals deeper UX issues.
Combine direct interaction with qualitative data (tagged issues, repeat complaints, verbatims) to map out friction points.
Research & Root Cause Analysis (25%)
Go beyond symptoms: use app logs, error reports, and AI responses to understand why things go wrong.
Partner with product and engineering to close the loop on usability issues, bugs, and confusing flows.
Define and prioritize product opportunities based on frequency, severity, and user impact - grounded in real conversations.
Premium CX Management (15%)
Deliver high-touch, fast-response support to ~100 premium customers per week - not because you “do support” but because it's the fastest path to real user understanding.
Set a tone of helpfulness, precision, and humility that makes people feel heard and respected.
Be the escalation point for VIPs and frustrated users - and help turn them into fans.
Metrics, Reporting, and Feedback Loops (10%)
Own and improve CSAT: this is your main success metric.
Track sentiment, time to resolution, and issue recurrence.
Document your learning in usable formats (decks, Notion pages, Looms) for product, AI, and design teams.
Customer Support (50%)
Deliver high-quality, high-touch support to ~100 premium users per week via email, chat, and video (if needed).
Personally cover the support channel in our Discord community, engaging with users directly and closing the loop quickly.
Troubleshoot user issues using app logs, escalating to the appropriate team when necessary.
Be the voice of the customer - log insights and work directly with product and engineering to fix root issues.
What we look for from you:
4-8 years in UX research, product discovery, design research, or similar roles.
You can read an app log, spot weird logic in a support thread, and sniff out UX traps others miss.
High ownership mindset: you don't wait to be told - you find issues and fix them.
Superb written communicator, async-first, with a high empathy-to-ego ratio.
Strong debugging chops: you've worked with tools like Sentry, Datadog, or custom logging pipelines before.
Experience working with AI products or LLM-based tools is a strong plus.
Why should you join Praktika:
Be part of the story of one of the fastest-growing early-stage consumer AI companies globally
Work with a highly ambitious team using the best technologies on the market
Drive innovation and make a significant impact in the AI and education sectors
Competitive salary
Flexibility to work remotely
Health and wellness benefits to support your overall well-being
Opportunity for rapid career growth and personal development
Access to an AI toolkit including ChatGPT, Copilot, and other productivity tools
Annual educational budget of up to $1,000
Senior UX Researcher
Remote user experience researcher job
User experience is integral to Fleetio's culture and how we build products together. One of our core beliefs as a company is
"Design is an important part of everything we do."
We're looking for a Senior UX Researcher to join our growing research practice and help drive meaningful insights across our product teams-especially within Fleetio's SaaS product. In this role, you'll report to our Director, Product Design, and collaborate with our Staff UX Researcher, a team of talented designers and cross-functional partners to deliver high-impact research that informs strategy and enhances product experiences.
You'll be empowered to lead end-to-end research initiatives, guide stakeholders toward customer-informed decisions, and strengthen the way we build empathy across the organization. If you're an experienced researcher who enjoys working on complex B2B workflows, thrives in a fast-paced environment, and loves connecting dots between users and business goals-we'd love to hear from you.
A little about us…Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we're leading the charge, with raving fans and new customers signing up every day. We raised $450M in Series D in June of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation!
More about our team and company:
Fleetio overview video: *******************************************
Our careers page: *******************************
Who you are
You're a seasoned UX researcher who's passionate about uncovering user needs and driving strategic impact through research. You bring a deep toolkit of qualitative and quantitative methods and know how to adapt them to different contexts. You're as comfortable facilitating discovery as you are validating concepts or evaluating usability-and you know how to balance rigor with speed in a fast-moving product environment.
You enjoy mentoring others in best practices, but also love getting into the weeds yourself. You're a compelling storyteller who makes insights memorable and actionable. You're collaborative, curious, and thrive when partnering across Product, Design, and Engineering to drive alignment around user needs.
Your impact
Drive high-impact research initiatives - Design and execute end-to-end studies using methods like interviews, usability testing, surveys, and ethnography to generate actionable insights that drive product decisions
Collaborate cross-functionally - Partner closely with Product, Design, and Engineering to inform roadmaps and ensure our solutions solve the right problems
Contribute to foundational understanding - Develop and maintain user personas, JTBD frameworks, and journey maps that serve as reference points across teams
Support and elevate the research practice - Refine standards, improve tools and workflows, contribute to a shared research repository, and deepen the organization's understanding of UX research
Promote empathy and insight-sharing - Champion a user-centered mindset by communicating findings in engaging ways and advocating for our users across the organization
Mentor and guide - Support teammates (designers and PMs) in applying research techniques and fostering a culture of continuous learning
Your experience
5+ years of UX research experience, ideally in a B2B SaaS context
Expertise in both generative and evaluative research methods, with a strong track record of delivering insights that shape product strategy
Experience working in close partnership with cross-functional product teams
Strong communication skills, with ability to craft compelling stories, engage stakeholders, and facilitate workshops
Familiarity with research tools like Sprig, HeyMarvin, Lyssna (or others), and openness to exploring new methods
Strong prioritization and organizational skills in a fast-paced environment, balancing multiple research projects at once
(Bonus) Experience in the transportation or logistics industry
Benefits
Multiple health/dental coverage options
Vision insurance
Incentive stock options
401(k) match of 4%
PTO - 4 weeks
12 company holidays + 2 floating holidays
Parental leave- birthing parent (12 weeks paid) non-birthing (4 weeks)
FSA & HSA options
Short and long term disability (short term 100% paid)
Community service funds
Professional development funds
Wellbeing fund - $150 quarterly
Business expense stipend- $125 quarterly
Mac laptop + new hire equipment stipend
Monthly catered lunches
Fully stocked kitchen with tons of drinks & snacks
Remote working friendly since 2012 #LI-REMOTE
Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need.
This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will.
If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling **************.
Auto-ApplyUX Researcher
Remote user experience researcher job
We Help People. Enjoy Their Experience. Betting With Mobile.
About Us: Betting Hero is the leading in-person customer acquisition company in the legal U.S. online gambling industry. Betting Hero partners with top sports betting and online gambling operators across hundreds of venues spanning the U.S. Betting Hero has helped over 500,000 customers at events nationwide register, deposit, and bet on legal U.S. online sports books and casinos.
Betting Hero has experienced exponential growth and we are seeking the next class of Heroes to join our family!
About Us:
Betting Hero (bettinghero.com) is a leading force in the iGaming industry, known for its innovative approach to customer acquisition, education, and retention. We pride ourselves on delivering high-quality, engaging content and user experiences that empower bettors to make informed decisions. Our commitment to excellence has earned us multiple industry accolades, including:
2023 EGR Employer of the Year
2023 SBC Employer of the Year
2024 EGR Customer Onboarding Partner of the Year
2024 EGR Diversity & Inclusion Model of the Year
2024 SBC Casino Affiliate of the Year
At Betting Hero, we're passionate about staying ahead of the curve and fostering an inclusive, dynamic work environment. Our team is dedicated to continuous innovation, ensuring we remain at the forefront of the rapidly evolving iGaming landscape.
What you'll do:
Design and execute research studies using a variety of methods including usability testing, in-depth interviews, diary studies, etc.
Own the end-to-end research process within your domain including prioritizing & scoping, recruiting participants, collecting data, synthesizing and analyzing data, and delivering findings
Partner closely with cross-functional team members in identifying key research objectives and questions to address research needs across the product lifecycle
Translate research findings into actionable insights, and strategic narratives through compelling storytelling and creative artifacts, reports, and read-outs
Communicate research findings, insights, and recommendations clearly and effectively to key stakeholders, including senior leadership
Your Background May Sound Like This:
1-3 years of relevant experience in Design Research, UX Research or Human Factors Engineering (Bonus if you have industry experience)
Bachelor's or Master's degree in Psychology, Human Factors, HCI, Anthropology, or related field
Strong proficiency with qualitative or mixed-methods research and executing both evaluative and generative studies
A portfolio or case studies highlighting your end-to-end research process and the impact your work had on an organization, team, product, and/or feature
Excellent communication skills with the ability to effectively collaborate with and influence stakeholders
Experience with remote testing tools (e.g., dscout, UserTesting, UserZoom, etc.)
A deep curiosity and passion for uncovering user needs, motivations, behaviors, and pain points
Bonus points for having comfort/familiarity with quantitative methods (e.g., surveys, log data analysis) or an interest in developing those skills
Why Join Betting Hero?
At Betting Hero, we don't just lead the iGaming industry - we set the standard for what an exceptional workplace should be. As a multiple award-winning company, including 2023 EGR and SBC Employer of the Year, we are committed to building a diverse, inclusive, and forward-thinking culture that empowers every team member to thrive.
By joining Betting Hero, you will:
Be part of an award-winning team recognized for its excellence in customer onboarding, diversity, and inclusion.
Work in a dynamic and innovative environment where your creativity and expertise will drive real impact.
Enjoy a flexible and supportive work culture that encourages professional growth and work-life balance.
Collaborate with a passionate group of professionals dedicated to leading the iGaming industry into the future.
Betting Hero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyUX Researcher | Onsite |
Remote user experience researcher job
Key Responsibilities:
Plan, design, and execute user research studies including usability testing, interviews, surveys, field studies, and diary studies.
Identify research questions in collaboration with product managers, designers, and developers.
Synthesize findings into actionable insights and communicate them effectively through presentations, reports, or journey maps.
Work closely with UX/UI designers and product teams to ensure research insights are integrated into design and development decisions.
Advocate for the user throughout the product lifecycle, influencing decisions with evidence-based recommendations.
Maintain and improve research processes, documentation, and repositories for ongoing knowledge sharing.
Collaborate with data analysts to integrate behavioral data (e.g., analytics) with qualitative research.
Stay informed about industry trends, user research methods, and emerging tools and technologies.
Qualifications:
5+ years of experience conducting user research in a product or digital environment.
Solid understanding of UX principles, design thinking, and product development cycles.
Proficiency in research tools (e.g., UserTesting, Lookback, Optimal Workshop, Dovetail, Maze, Qualtrics, etc.).
Strong communication and storytelling skills, with the ability to present insights clearly to both technical and non-technical audiences.
Compensation, Benefits and Duration
Minimum Compensation: USD 48,000
Maximum Compensation: USD 168,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is not available for independent contractors
No applications will be considered if received more than 120 days after the date of this post.
Auto-ApplySenior User Experience Researcher #3457686
Remote user experience researcher job
Job Description
Be Part of a Dynamic Team
Join a high-performing digital experience organization dedicated to advancing user-centered design through research and data-driven insights. This team blends creativity and analytical rigor to inform product strategy, guide decision-making, and elevate user experience across global digital solutions.
What's In Store for You
This fully remote contract role offers the chance to lead complex research initiatives, collaborate with diverse cross-functional teams, and directly influence strategic product decisions. The position combines deep analytical thinking with creativity, empowering you to transform data into impactful design recommendations.
How You Will Make an Impact
Lead mixed-methods user experience research projects with a strong quantitative focus.
Define UX success metrics and develop scalable research frameworks.
Plan, conduct, and analyze surveys and usability studies to uncover key insights.
Apply statistical analysis (SPSS, SQL, SAS) to interpret findings and inform strategy.
Communicate insights effectively to cross-functional teams and senior stakeholders.
Manage multiple research projects, balancing fast-paced priorities with high technical standards.
Contribute to continuous improvement of research processes and tools.
Are You a Proven UX Research Professional?
Bring your passion for user-centered innovation and data-driven research to a collaborative environment where insights shape business outcomes.
Qualifications & Skills
Bachelor's degree in Human-Computer Interaction, Psychology, Statistics, Computer Science, or a related field.
5+ years of experience conducting applied UX research in a professional setting.
Proven ability to design, conduct, and analyze quantitative research studies.
Proficiency in tools such as Qualtrics, Medallia, FullStory, GlassBox, SPSS, SQL, and SAS.
Strong data visualization and presentation abilities (Figma, PowerPoint, etc.).
Excellent communication skills with the ability to influence across functions.
Portfolio showcasing research process and deliverables is required.
Preferred Experience
Advanced degree (Master's or Ph.D.) in a relevant discipline.
Familiarity with UserTesting, Userlytics, or Protopie.
Experience conducting research in healthcare, technology, or e-commerce industries.
UX Researcher
Remote user experience researcher job
Full Job Description
SemanticBits is a leading company specializing in the design and development of digital health services and the work we do is just as unique as the culture we've created. We deliver using Agile practices to help the government solve their most technically challenging problems. The systems we develop are used to improve the quality of healthcare delivered to millions of people and revolutionize the healthcare industry on a nationwide scale. SemanticBits is a remote-first employer and has been named a Top Workplace in 2021. As a government contractor, SemanticBits requires that candidates must be able to obtain a Public Trust, show proof of COVID-19 vaccination or obtain a religious or medical exemption.
Position Overview:
SemanticBits designs and develops products in the Federal Health IT space that are beautiful, intuitive, usable, useful, and delightful. We are guided by our customers' experience and we empower users with cutting edge tools to accelerate their access to healthcare data and help them make informed decisions on healthcare policy, improve patient care, and reduce government spending. Our work at SemanticBits is highly visible and helps improve the lives of millions of healthcare recipients.
The UX Researcher will be part of a highly collaborative, multi-disciplinary team focused on improving usability, user experience, and driving user adoption & engagement. They will be responsible for conducting user research, analysis & synthesis, persona development, and usability testing to create products that delight our customers.
Responsibilities:
Work closely with UX & visual designers, business analysts, and developers to meet customer goals and deliver user insights
Participate in stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design, and usability testing
Design and conduct user research, including observational studies, interviews, usability testing, and other studies
Contribute to preparing personas, storyboards, scenarios, flowcharts, and design prototypes
Research user needs as well as potential system enhancements Analyze and synthesize the results of usability testing in order to provide recommendations for change to a system
Effectively communicate research goals, insights, themes, and recommendations in written and spoken presentation
Build understanding of and empathy for the user and help advocate for user experience improvements to benefit them
Qualifications:
Bachelor's degree in Anthropology, Psychology, Human Factors, HCI, Human Centered Design & Engineering, or related field
Minimum 3-5 years of relevant work experience
Excellent verbal and written communication skills
Knowledge of UX principles and best practices
Experience planning, conducting, analyzing, and presenting research studies
Able to demonstrate research driven UX outcomes in one or applied case studies
Strong technical aptitude, product common sense, and curiosity combined with a genuine love for products, people, and user experience
Candidate must reside in the United StatesFlexible and willing to accept a change in priorities as necessary
Preferred Qualifications:
Experience working in the healthcare industry
Federal Government contracting work experience
Prior experience working remotely full-time
Physical and emotional requirements for the job:
This position is to be performed remotely from an individual's home office and involves sedentary work. Employees in this role can be expected to exert up to 10 pounds of force on occasion in order to lift, carry, push, pull or otherwise move standard electronic equipment. Employees are expected to make decisions in a timely manner and display emotional intelligence during occasional stressful situations.
Benefits:
Competitive salary
Stipend for work station set up
Four weeks of PTO
Eleven paid holiday days
One floating holiday
Comprehensive health benefits (medical with HSA option, dental, and vision)
Employer HSA contribution
401k retirement plan with matching benefit
100% paid short-term and long-term disability
100% paid life insurance
Flexible Spending Accounts (FSA)
Three weeks parental leave
Casual working environment
Flexible working hours
SemanticBits, LLC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law. We are also a veteran-friendly employer.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact ************-257 or ******************* for assistance.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Principal UX Researcher - Product & Experience
User experience researcher job in Tysons Corner, VA
About TEGNA
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
We are seeking a highly experienced Principal UX Researcher to lead strategic research initiatives that drive product innovation and enhance user experience across our digital platforms. In this role, you will shape research strategy, mentor and guide research practices across the organization, collaborate with cross-functional teams, and turn insights into action to influence product direction at the highest level. The Principal UX Researcher is a key role that helps us understand and obsess over our users (both internal and external) - their contexts, concerns, behaviors, needs and aspirations. In leading the practice of human- centered research, this role heavily informs the strategy and direction of TEGNA's digital ecosystem - ensuring we put the needs of our end users front and center.
Who you are
The Principal UX Researcher is the nexus between consumer centered business strategy and enabling Digital Products at scale. In this position, you will serve as both a visionary and a hands-on integrator and leader. Your exceptional talents drive insights and strategy that help shape the future of media, community, and connection. Understanding people and their critical needs, you advocate for the best outcomes across business and product teams. You have a proven record of conceptualizing, designing and delivering elegant and intuitive research solutions that directly impact the products, experiences, and platforms you are accountable for.
Key Responsibilities:
Strategic Leadership: Lead UX research efforts for complex, high-impact initiatives across multiple products or business units. Develop long-term research roadmaps aligned with company goals.
Research Execution: Design, plan, and conduct qualitative and quantitative research methods (e.g., ethnographic studies, usability testing, surveys, diary studies, field research, etc.) to deeply understand user behaviors, needs, and motivations.
Establish Research Guidelines: enable team of product and UX leaders through UX research tool kits, standards, guides.
Cross-functional Collaboration: Partner closely with Product Management, Design, Engineering, Marketing, and Data Science teams to integrate research findings into product planning and decision-making.
Insight Communication: Deliver compelling insights through reports, presentations, and storytelling that inspire product innovation and support executive-level decisions.
Mentorship & Guidance: Mentor junior researchers and help establish best practices and research standards across the UX organization.
Vendor Management: contract with and manage required vendors and tools to enable UX research across the TEGNA digital ecosystem.
Thought Leadership: Represent the UX discipline in strategic conversations, contribute to the UX research community, and advocate for a user-centered culture.
Requirements:
8-10 years of experience in UX research, human-centered design, or related fields.
Demonstrated experience leading research for complex, large-scale digital products.
Expertise in both qualitative and quantitative research methodologies.
Proven ability to turn ambiguous questions into clear research plans.
Exceptional communication, storytelling, and collaboration skills.
Experience influencing executive stakeholders and cross-functional teams.
Master's or Ph.D. in Human-Computer Interaction, Cognitive Psychology, Anthropology, Sociology, or related field (preferred but not required).
Preferred Qualifications:
Experience working in agile, fast-paced product environments.
Deep knowledge of accessibility, inclusive design, or emerging technologies (e.g., AI/ML, AR/VR).
Background in consumer-driven domains.
Why Join Us?
Drive the user research strategy at a product and organizational level.
Collaborate with a world-class UX and Product team.
Make a tangible impact on the lives of millions of users.
Competitive salary, benefits, and opportunities for growth. #LI-MS1
Pay Range $180,000-$190,000 USDBenefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email ***************
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Privacy Notice for California Residents SMS Messaging Privacy Policy
Auto-ApplyUX/UI Researcher and Designer
Remote user experience researcher job
Berklee's Pre-College, Online, and Professional Programs (POPP) division, which serves over 30,000 students from more than 140 countries, is seeking an exceptional and action-oriented UX/UI Researcher and Designer to join our team. This is an exciting opportunity to use your research expertise and design systems knowledge to shape digital experiences for our global student base. Your ability to translate user insights into scalable design solutions will directly support Berklee's commitment to accessible, innovative education. At Berklee, your work directly supports the next generation of creative leaders.
About the Role & Responsibilities
You will be responsible for establishing and maintaining cohesive design standards, conducting user research, and creating design solutions that enhance the usability and accessibility of the Berklee POPP websites, digital learning platforms, and new product initiatives. Your work will ensure consistency across all digital touchpoints while maintaining a strong focus on user-centered design and accessibility. You'll collaborate with designers, developers, and product managers to deliver optimal experiences for students, instructors, and staff worldwide.
Key Responsibilities:
Conduct user research including usability testing, interviews, surveys, and behavioral analysis to identify user needs and design improvement opportunities.
Create and maintain scalable design systems including component libraries, interaction guidelines, and comprehensive documentation.
Establish and maintain design token architecture in Figma to ensure consistency and efficient design-to-development workflows.
Ensure design components meet WCAG standards and support inclusive design practices through regular audits and improvements.
Research and design prototype solutions that integrate emerging technologies, such as AI-powered features and adaptive learning systems.
Collaborate with cross-functional teams to gather requirements, validate solutions, and ensure proper implementation of design components.
Monitor and iterate on design system components based on user feedback and emerging technologies to maintain high-quality user experiences.
What You'll Bring
We are seeking an experienced designer with a passion for accessibility and user-centered design who thrives in collaborative environments and excels at translating complex research into actionable solutions.
Key Requirements:
Bachelor's degree in UX/UI Design, Human-Computer Interaction, Psychology, or related field, or equivalent professional experience.
3-5 years of experience in UX/UI research and design systems development.
Proficiency in Figma, including component creation, design tokens, and collaborative workflows.
Strong understanding of accessibility principles (WCAG 2.1 AA, ARIA) and inclusive design practices.
Experience conducting user research methodologies (usability testing, interviews, surveys, etc.).
Proven experience developing and documenting comprehensive design systems and component libraries.
Familiarity with AI-powered design tools and emerging technologies.
Solid understanding of user-centered design principles, responsive design patterns, and basic knowledge of HTML/CSS.
Excellent communication and presentation skills with strong organizational skills and attention to detail.
Berklee Culture & Benefits
Berklee's mission is to educate, train, and develop the world's most inspired and innovative artists. You'll be part of a passionate, diverse, and global community dedicated to this mission-driven vision.
Here, you'll find:
Competitive salary and comprehensive benefits package.
Generous paid time off, including holidays, vacation, and sick leave.
Remote work environment
Access to professional development resources and training.
A collaborative and inclusive work culture that celebrates creativity, innovation, and diverse perspectives.
Join us in shaping the future of music education on a global scale!
Hiring Range: $90,000 to $107,000; salary dependent on relevant experience and education.
Please visit the Total Rewards page to learn more about the benefits of working at Berklee. Berklee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at ************************ or call ************.
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
Employee Type:Staff
Auto-ApplyUser Researcher
User experience researcher job in Reston, VA
As a User Researcher, you will use your analytical skills to plan and conduct evaluative research (card sorting, tree testing, usability, heuristics, personas) and support user centered design research efforts (contextual inquiry, ethnography and data mining).
Responsibilities
·
Work with product owners to determine research needs and prioritize those needs to align with business goals and objectives.
·
Use your knowledge of research methodologies, human factors, and user centered design for how to improve the usability of business applications.
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Proven ability to collaborate and work with designers, developers, product managers to formulate and address research questions
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Work with UX team to plan and execute user studies, develop success criteria, analyze results and provide recommendations in accordance with FDA and other regulatory guidance (where applicable)
Qualifications
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Bachelors/Masters in Human-Computer Interaction, Human Factors, Psychology, or related field, or equivalent related experience
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5+ years of relevant experience working as a researcher within a UX team
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Hands-on experience with qualitative and quantitative research methods
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Research experience with mobile devices
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Experience with lean UX methodology a plus
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Previous experience with healthcare a plus
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Ability to quickly learn and adapt in a fast-paced, highly interactive environment
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Strong communicator, who can comfortably present their research to team members and senior leaders
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Entrepreneurial spirit combined with corporate know-how
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Comfortable working in an agile development environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
User Experience Researcher
User experience researcher job in Washington, DC
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.
**Required Skills:**
User Experience Researcher Responsibilities:
1. Design studies that address both user behavior and attitudes related to technology and products.
2. Conduct research using a wide variety of quantitative methods and a subset of qualitative methods, such as surveys.
3. Collaborate with product teams to identify research topics and generate insights that both fuel ideation and evaluate designs.
4. Conduct research using a wide variety of quantitative methods through the lens of user experience, human-computer interaction, and information science.
5. Oversee and design the user experience component to generate actionable insights.
6. Incorporate user experience design, data, research, and user-computer technologies to develop and enhance experiences of products.
7. Conduct applied product research, and/or focus on directly relevant research topics, to understand users' behaviors, motivations and attitudes on using the products.
8. Define the user model and brainstorm and research how humans use technology products and how products needs to be technologically and technically developed to meet user needs.
9. Utilize their understanding of quantitative, behavioral analysis and statistical concepts to design studies that address both user behavior and attitudes.
10. Perform data analysis and utilize understanding of quantitative concepts to communicate results and illustrate suggestions in compelling and creative ways.
11. Review existing data and product designs to generate hypotheses and plans for high-impact research.
12. Analyze user behavior data through a variety of channels, such as statistics, user testing, semi-formal interviews, observation, surveys, A/B testing and log analysis.
13. Utilize their understanding of quantitative concepts to communicate results and illustrate suggestions in compelling and creative ways.
14. Apply expertise in information science, UX design and human factors to brainstorm and create design objectives.
15. Assess the user-interface or usability characteristics of Meta products for improvements.
16. Design objects, studies, and environments to optimize human well-being and overall system performance, applying theory, principles, and data regarding the relationship between humans and computer technology.
17. Collaborate cross functionally with design, product management, content strategy, engineering and marketing teams to complete projects they are assigned to.
18. Telecommute from anywhere in the U.S. permitted.
**Minimum Qualifications:**
Minimum Qualifications:
19. Master's degree (or foreign degree equivalent) in Computer Science, Engineering, Applied Sciences, Mathematics, Physics, Information Management, Information Systems or related field and 1 year of work experience in the job offered or in a data research-related occupation
20. Requires 1 year of experience in the following:
21. 1. Survey Design and Research
22. 2. Python and Statistical analysis & modelling
23. 3. Machine learning
24. 4. Natural Language Processing
25. 5. SQL
26. 6. Foundational qualitative research/strategy
27. 7. Usability testing and
28. 8. Ethnographic Observation
**Public Compensation:**
$202,014/year to $221,540/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Auto-ApplyQualitative Product Researcher II, Merchants
Remote user experience researcher job
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible.
Merchants are a key component of the shopping ecosystem on Pinterest today. They help us create experiences where Pinners can discover and engage with a wide variety of brands, products, and shoppable content. As a researcher on the Merchant team, you'll be challenged to take on work that helps us attract, onboard, activate, and deliver value for merchants at scale on Pinterest. This role is part of our central research team and embedded within the shopping space, working specifically with Product, Engineering, Design, and other cross-functional partners to build experiences that help Merchants succeed on Pinterest.
We're looking for a qualitative researcher who has worked on digital e-commerce or advertising experiences and who can bring actionable insights to life to drive product impact. The ideal candidate is an experienced researcher who can lead, design, execute, and communicate impactful research on a deadline in a fast paced product development environment.
What you'll do:
Prioritize and conduct research that varies in approach, scale, scope, timeframe and methodologies across multiple work streams, making sure to work on the right project at the right time
Select and communicate the appropriate method or mix of methods (ranging from usability testing, diary studies, semi-structured interviews, participatory workshops, and everything in between) to answer research questions
Build strong relationships as a strategic partner with Product, Design, Engineering, Product Analytics & Data Science, Product Marketing and other cross-functionals to identify high impact work and ensure it lands within teams
Proactively communicate and share research findings with product teams, leaders, and other audiences in compelling, actionable, and engaging ways
Inform and guide product decisions and strategy within the Merchants and broader shopping space
What we're looking for:
Bachelor's degree in psychology, a related field or equivalent experience
4+ years experience designing and conducting end-to-end product research (from initial design and recruitment through final deliverable) as part of cross-functional product teams
Ability to toggle between owning and executing end-to-end research and leveraging insights to shape strategy and influence decision making with product leaders
Broad toolbox of qualitative methods and the ability to select appropriate methods to answer different types of questions
Curiosity, self-awareness, humility, and a drive for growth, learning, and sharing knowledge
Excellent communication, collaboration, and group facilitation skills
Experience recruiting and conducting research with businesses or on B2B products, a plus
Relocation Statement:
This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
In-Office Requirement Statement:
We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
#LI-BL5
#LI-REMOTE
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$100,937-$207,811 USD
Our Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
Auto-ApplyOpinions Researcher
User experience researcher job in Washington, DC
Join the future of news We're on a mission to deliver riveting storytelling for all of America. At The Washington Post, you'll help reinvent news. Our work is driven by a deep investigative spirit and enhanced by innovation to bring audiences closer to the stories that matter most.
About Our Team
The Washington Post is powered by the passion and talent of our people. It takes all of us to reinvent news. Beyond our award-winning Newsroom and Opinions teams, we work across many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and Sales.
Why This Role Matters
The Washington Post is looking for careful, nimble researchers to join its Opinions section. They will ensure all factual material included in articles is correct and supported with reliable sources, ensuring high standards of accuracy. They will also work with multimedia editors to check facts in our graphics, audio and video products as needed.
The ideal candidate will have an eye for detail and thrive working in high-pressure news environments. They will be able to efficiently multitask and pivot between articles across a variety of subject areas. They will also have strong communication skills and feel comfortable working with opinion editors and other team members on tight schedules. They should feel comfortable adopting new systems, tools and technology to bolster their work.
This is an opportunity to support an ambitious team of opinion journalists working to reach audiences across all of America. The role will report to the deputy opinion editor overseeing bylined pieces.
What Motivates You
* You have strong attention to detail and communication skills.
* You are comfortable in fast-moving environments and on deadline.
* You believe in factual opinion journalism that combines accurate reporting with a clear perspective.
* You are excited about the opportunity to gain hands-on experience in national media.
How You'll Support The Mission
* Review Opinion stories to ensure they contain accurate factual material, including names, dates and figures.
* Communicate with editors about inaccuracies or facts that need further support.
* Use trusted sources to verify information and ensure stories are up-to-date.
* Monitor the op-ed inbox to send promising submissions to op-ed editors.
* This position may include some work in the evenings or weekends.
The Skills and Experience You Bring
* 1+ years of experience with a publishing organization.
* Previous experience fact-checking is a plus but not required.
* Ability to work efficiently and collaboratively in a fast-paced environment.
* A keen eye for detail and accuracy.
Collaboration makes us stronger. That's why our offices are designed with open layouts, modern technology, and easy access to transportation. With certain exceptions for newsgathering and business travel, we work on-site five days a week.
Compensation and Benefits
Wherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey:
* Competitive medical, dental and vision coverage
* Company-paid pension and 401(k) match
* Three weeks of vacation and up to three weeks of paid sick leave
* Nine paid holidays and two personal days
* 20 weeks paid parental leave for any new parent
* Robust mental health resources
* Backup care and caregiver concierge services
* Gender affirming services
* Pet insurance
* Free Post digital subscription
* Leadership and career development programs
Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status.
The salary range for this position is:
$73,600 - $110,400 Annual
The actual salary within this range will depend on individual skills, experience, and qualifications as they relate to specific job requirements. This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process.
Your story awaits. Apply today!
Learn more about The Post at careers.washingtonpost.com.
Auto-Apply