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User experience researcher jobs in Mesa, AZ

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  • User Experience Manager

    Impact Technology Recruiting 4.5company rating

    User experience researcher job in Scottsdale, AZ

    We're seeking a UX Senior Manager who will lead a high-performing team of designers in crafting seamless, personalized customer journeys across digital and in-store touchpoints. This role is not just about improving design-it's about owning the conversion funnel, removing friction, and delivering measurable business outcomes. You'll partner closely with Omni Operations leaders to ensure that our digital/in store experiences drive customer satisfaction, accelerate revenue, and elevate our brand. Essential Duties and Responsibilities: Align UX work with business goals: Prioritize and schedule UX initiatives that directly improve unit growth, revenue, and conversion performance. Drive conversion-centric design execution: Remove obstacles, run A/B tests, and lead UX reviews to ensure design decisions enhance conversion funnel performance. Partner with leadership: Define UX priorities and feature sets that support strategic growth and customer satisfaction objectives. Optimize across channels: Ensure a seamless, connected user experience across digital and in-store journeys that builds loyalty and trust. Establish UX best practices: Develop and maintain a reusable design playbook and enterprise-wide UX guidelines aligned with measurable KPIs. Mentor enterprise teams: Influence product, tech, and ops teams through UX tools, methods, and strategy integration across customer and employee experiences. Leverage Voice of Customer data: Translate customer feedback into actionable UX enhancements to reduce friction and improve delight. Human-centered design: Use a personalized approach to simplify and enrich the tire-buying journey, removing pain points and increasing conversion. End-to-end journey ownership: Always consider both customer and employee perspectives when designing solutions that impact business metrics. Test bold ideas: Champion innovation and experimentation-proactively disrupt the experience before external forces do. Collaborate with Marketing: Work closely with Paid, Organic, and Email teams to improve conversion, ROAS, and ROI through UX optimization. Apply CRO principles: Use data and behavioral insight to systematically test and improve conversion across key digital touchpoints. Team-oriented growth mindset: Support team development by sharing future UX trends and helping teammates elevate their impact. Analyze business defects: Identify experience breakdowns, define objectives, summarize findings, and propose UX-driven business improvements. Support Omni-Channel execution: Ensure UX and design align with cross-functional requirements and support both digital and in-store experiences. Ensure testable requirements: Translate UX needs into measurable, testable, and outcome-driven requirements. Act as SME on web features: Document, maintain, and evolve business rules related to site functionality and design logic. Collaborate through SDLC: Partner with development teams to align design requirements with technical feasibility and delivery schedules. Own UX delivery timelines: Coordinate and communicate feature development schedules and dependencies across functions. Qualifications - UX Leader Driving Conversion & Business Growth 10+ years of UX leadership experience, including roles such as UX Manager, Head of Digital Experience, Product Design Lead, or similar. Proven track record of delivering business outcomes through UX-must show measurable impact on conversion rates, revenue growth, and customer satisfaction. 7+ years of experience managing end-to-end UX for omnichannel products spanning digital (web/mobile) and in-store/physical environments. Strong command of CRO (Conversion Rate Optimization) principles and ability to embed UX into the digital conversion funnel. Experience leading cross-functional teams through multiple design cycles, from discovery to launch, with a data- and outcomes-first mindset. Demonstrated expertise in human-centered design, Design Thinking, and Voice of Customer research, with ability to translate insights into scalable design solutions. Advanced proficiency in UX and prototyping tools such as Figma, Sketch, InVision, Adobe XD-must be capable of hands-on concepting and prototyping. Strong portfolio of UX-led product improvements, showcasing business impact across mobile and desktop platforms. 3+ years of direct leadership of UX or Product Design teams, with strong mentorship and talent development skills. Experience collaborating with growth marketing teams (SEO, paid, email) to maximize ROAS/ROI through UX strategy. Deep understanding of Agile methodologies and product lifecycle management, with experience owning a design backlog and participating in sprint planning. Strong analytical acumen with ability to interpret business KPIs, funnel analytics, user behavior, and apply insights to UX prioritization. Comfortable leading design reviews with senior stakeholders, advocating for user needs while tying design decisions to revenue, unit growth, and strategic priorities. Excellent communication and storytelling skills, capable of influencing diverse stakeholders across product, tech, marketing, and operations. Experience in enterprise-scale platforms (SAP, Hybris, Salesforce Commerce Cloud, or similar) is a plus. Energetic, innovative mindset with a bias for action, experimentation, and continuous improvement. Proven ability to thrive in fast-paced, matrixed environments, managing ambiguity and pivoting quickly to meet shifting priorities. Educational Requirements: Bachelor's or Master's in Design, HCI, Psychology, or related field preferred.
    $92k-150k yearly est. 4d ago
  • Lead User Experience Researcher

    Versaterm

    User experience researcher job in Mesa, AZ

    The Company Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we've been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes. Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you. The Role We are seeking a Lead User Experience Researcher to drive research strategy and insights across our public safety product ecosystem. The Lead User Experience Researcher will lead the planning, execution, and synthesis of user research to ensure our products deeply align with the needs of first responders and agency personnel. You will also partner closely with Product Designers, Product Managers, Engineers, and SMEs to uncover user pain points, inform product direction, and shape intuitive, effective user experiences across multiple product lines. What You Do Lead the development of research strategy, methodologies, and study plans that support product and experience goals. Conduct a wide range of research activities including interviews, contextual inquiry, ride-alongs, surveys, usability testing, diary studies, and field observations. Synthesize qualitative and quantitative findings into clear, actionable insights that shape product strategy, requirements, and design decisions. Partner with Product Designers to support early concept exploration, user journey mapping, and experience validation. Collaborate with Product Managers to prioritize research needs and integrate insights into roadmaps and product planning. Build strong relationships with public safety agencies to support ongoing field research and longitudinal studies. Present research findings to cross-functional teams, executives, and stakeholders with clarity and persuasive storytelling. Develop, manage, and scale research operations including participant recruitment, protocols, ethical practices, and data management. Establish and promote best practices for user research across the organization. Mentor junior and mid-level researchers, providing guidance on methodologies, synthesis techniques, and communication skills. Contribute to the continuous improvement of research processes, tools, and documentation. What You Bring Required Qualifications: 6-10+ years of experience conducting UX research for digital products, with at least 2-3 years in a senior or lead capacity. Deep experience with a broad range of qualitative and quantitative research methods. Proven ability to translate complex research findings into clear insights and strategic product recommendations. Strong understanding of user-centered design, interaction patterns, and usability principles. Experience conducting field research or working with complex, real-world workflows. Excellent storytelling, presentation, and communication skills. Ability to work collaboratively with product, design, engineering, and executive teams. Strong organizational and project management skills, with the ability to independently lead large research initiatives. Familiarity with accessibility standards and inclusive research practices. Asset Qualifications: Experience in public safety, healthcare, transportation, or other mission-critical environments. Experience supporting design system research, pattern validation, or cross-product strategy. Ability to run mixed-methods studies and triangulate insights across data sources. Experience training others in research methods and championing research maturity across an organization. Background in human-computer interaction, cognitive psychology, anthropology, or a related field. Note: Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center. Equal Opportunity Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact ******************.
    $74k-103k yearly est. Auto-Apply 4d ago
  • Workplace Experience Receptionst - Tempe AZ

    CBRE 4.5company rating

    User experience researcher job in Tempe, AZ

    Job ID 242973 Posted 13-Oct-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service **When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service, and excellence - and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.** **Why CBRE?** + **Competitive Benefits** **: CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.** + **Professional Development** **: We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities.** + **Career Advancement** **: CBRE is a global leader in commercial real estate services, providing ample opportunities for career progression and advancement within the company.** + **Company Resources** **: You'll be equipped with the necessary tools and resources to excel in your role, including a company van for transportation and all the tools needed to perform your job duties.** **About the Role:** As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. **What You'll Do:** + Receive and direct incoming calls to appropriate personnel and voicemail. + Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols. + Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed. + Perform general clerical duties including distributing office faxes and packages and ordering office supplies. + Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc. + Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. + Impact through clearly defined duties, methods, and tasks are described in detail. + Deliver own output by following defined procedures and processes under close supervision and guidance. **What You'll Need:** + High School Diploma or GED with up to 2 years of job-related experience. + Ability to follow basic work routines and standards in the application of work. + Communication skills to exchange straightforward information. + Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Strong organizational skills with an inquisitive mindset. + Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). Host Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it. Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host's scalable product suite includes concierge-quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology platform. The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services. Find out more (************************************************************************ CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
    $73k-103k yearly est. 60d ago
  • Associate - UX Researcher - Digital Workplace

    American Express 4.8company rating

    User experience researcher job in Phoenix, AZ

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **Title: Associate-UX Researcher - Digital Workplace** The world's best colleague digital experience. That's what we deliver. Everywhere. Every single day. American Express's global employees and contractors (we call them colleagues) are served by an award-winning Digital Workplace team that enables communication, connection, and productivity - and we're just getting started. We're looking to invest in developing new talent in the UX space. For someone who both understands and loves helping product teams really fathom their customers. We seek out dedicated and inquisitive practitioners who find customer's needs, wants, habits and frustrations endlessly fascinating. Do you think of yourself as perpetually curious? Do you like people? Do you enjoy seeing others both happier and more productive because of the work you do? If this sounds like you, we'd love to include you in our product excellence cohort; you'll team up with product managers, developers, and other UX professionals to better serve our global colleagues and learn along the way. **Who you are:** You are attracted to exploring the mysteries of human behavior and then using your discoveries to help others build better products. You understand different methods of research and when to apply them. You're confident in your ability to execute UX research methods and learn new processes along the way. Are you thrilled when your efforts enable others to see through the eyes of their customers? If this describes you in any detail you should apply for this job. **What You'll Do:** As part of our integrated colleague experience team, you will help our organization shape the best possible experience for our colleagues at American Express. As a developmental position you will hone the skills needed to provide UX research and best practice consulting services to product teams at every stage of their product's life: from prototyping and proving out a new product concept, to ensuring continuous improvement of existing products. You'll use journey maps, interviews, A/B testing and other practices that illuminate the colleague experience and bring insight to those who supply the solutions. Our scope includes home-grown tools, third-party products, support services, and more. **You Have:** + The ability to lead end to end UX research processes, from recruiting and development, to fielding and data collection + The ability to communicate with users, customers and colleges in public speaking and private environments + Experience conducting both qualitative and quantitative research methods + Experience in dealing with customers and users. Hearing and understanding feedback and needs + Skill in evaluating and reporting with an understanding of descriptive and basic inferential information + Some level of experience with other elements under the UX umbrella; you don't need to be a unicorn or have any graphic design skills, but you should be able to document the user's journey, throw together low fidelity wireframes to showcase an idea, and illustrate options with rough sketching. + An understanding of the UX umbrella and a desire to develop skills in multiple areas + Familiarity with Design Thinking practices + Associates degree in relevant field preferred + Desire to learn the skills necessary to be successful.You don't need a specific number of years in this field or in the financial industry, but we'll look for evidence that you'll be both happy and successful as a member of our team. **Qualifications** Salary Range: $78,000.00 to $124,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Technologies **Primary Location:** US-Arizona-Phoenix **Other Locations:** US-New York-New York **Schedule** Full-time **Req ID:** 25021264
    $78k-124.8k yearly 23d ago
  • Principal UX Designer, AI Data Platform

    Oracle 4.6company rating

    User experience researcher job in Phoenix, AZ

    Oracle's AI Data Platform (AIDP) lets customers make use of their massive and diverse data for everything from traditional applications to analysis to powerful AI agents. Customers use it in all sorts of ways to help their business make better decisions and achieve better outcomes. Within the AIDP, the Analytics organization has created the Developer Workbench as a unified data environment for data engineers and data scientists. The Developer Workbench has tools to combine data, define repeatable pipelines, clean it, make it ready for AI/ML and applications, and administer it. With code or with a no-code editor, your users will create powerful agents and agent teams interoperable with all sorts of others as well. Your design will be used to power as many scenarios as Oracle has far-reaching customers, from keeping the lights on to improving patient health. As a successful candidate, you're an insatiable learner and experimenter in data tools and especially the application of AI. You're a specialist in enterprise design and have a track record of quickly learning complex domains, driven by curiosity. You may already understand the work of data engineers, data admins, and data scientists. Perhaps you've even done a bit of that work yourself and understand the technical mind intuitively. You create efficient, even elegant solutions to challenging, nuanced tasks. You've led process improvements and have helped your teams keep users at the center of their decisions. On the Oracle Analytics UX team, you will collaborate with software development, product management, and Oracle customers to set the long-view vision and the next steps that ship quickly. You will learn Oracle's award-winning Redwood design system and work toward the goal of a unified Oracle UX, while also advocating for design system evolutions that your products truly require. You will help identify and build on differentiators unique to Oracle as well as the right opportunities for applying AI. You're comfortable presenting to and collaborating with leadership, using design thinking and craft to build alignment and move forward. Your UX team has multiple other related products. As a principal designer, you'll contribute to and even lead routine collaborations with smart, talented, kind designers on shared UX patterns, team critique, and improving our own design operations. **The work you'll do is...** **Human-led** People/customers should be at the center of our approach. Partner with customers and experts to deeply understand their objectives and needs. Envision what might make their workflows and experiences spectacularly better. Conduct exploratory and evaluative sessions to identify critical needs and goals, then refine workflow, UI, and even product strategy. **Superb craftmanship** You will be designing solutions from concept, wireframes, and prototypes to detailed, visually polished and scalable experiences, ready for implementation. Incorporate feedback quickly and adapt to changes in business requirements and timelines without compromising quality. Leverage the existing design style guide and system, templates, and components in order to deliver quality on time. Define the new patterns needed for the future. Own and drive the experience of our products - and witness the impact that your work will have on our customers. **Bold, aspirational, exciting** We create solutions that span not just the depth and breadth of the challenges our customers face, but come from our diverse employee base, which is core to our DNA. A modern user experience is not modern if it's one-size-fits-all. You will work closely with kind, curious and smart designers, researchers, writers, product managers, and engineers across the globe. We believe innovation starts with inclusion - everyone's voice is heard and valued. \#LI-KL1 **Responsibilities** **You have 8+ years of experience.** You have worked as an enterprise product designer on complex or data-related products for at least 6 years and have a portfolio showcasing elegant solutions and business impact. **You're a data nerd.** You preferably have experience designing, delivering tools for data prep, data engineering, data administration, data science, and AI. You may have even used these tools or are familiar with SQL or Python, for example. You've got the creative mind of a design craftsperson and the analytical mind to empathize with these users and solve complex problems. **You're a full stack user experience designer.** You look at strategy and the product ecosystem, multiple interacting user roles, workflow and information architecture, interaction and visual design, and more. You may be better at some than others, but you know how to talk about each and combine them all into an experience that delights **.** You can show big design and strategy contributions to new products in your past work. **Your collaborations make teams design-led.** You make the people around you better. You have a point of view based on user-centered logic and evidence. You communicate clearly and persuasively to set the direction of whole interdisciplinary teams and build alignment among leaders. You are a model to early-career designers and share your skills and tools. **You get stuff done.** **You love rules and you know when to break them.** You think systemically even beyond your product because creating a coherent experience requires it. But you know when the system needs to expand and when to do something unique to create an arresting and product-defining moment that makes users ooh and aah. **You don't already know everything and you love to learn.** You're inspired by helping users solve their problems. You love finding out you're wrong. You consume large amounts of quantitative and qualitative data to constantly refine your assumptions. **And finally, you want to be part of creating spectacular and impactful change at a company that is committed to becoming a light unto others when it comes to user experience design.** You might have learned your craft via formal training or via on-the-job training. For most candidates, it's a combination of both. As long as you've got experience and passion doing this work at the highest level, we'd love to talk to you and see a portfolio of the work you're most proud of. \#LI-KL1 Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $97.5k-199.5k yearly 31d ago
  • UX Senior Manager (Onsite)

    Irvine Technology Corporation

    User experience researcher job in Scottsdale, AZ

    Job Description UX Senior Manager We're seeking a UX Senior Manager to lead a high-performing design team focused on delivering seamless, data-driven customer experiences across both digital and in-store environments. This role goes far beyond visual design-it owns the conversion funnel, drives measurable business outcomes, and ensures frictionless customer journeys that accelerate revenue, improve satisfaction, and elevate the omni-channel brand experience. Location: Scottsdale, AZ (Onsite; relocation available) Compensation: This job is expected to pay about $175,000-$220,000 base plus bonus No Visa Sponsorship Available for this role Duration: Direct Hire What You'll Do: - Lead the UX strategy and roadmap to improve conversion, revenue, and customer satisfaction across digital and in-store journeys. - Drive human-centered, data-informed UX execution-conducting A/B tests, reviewing funnel performance, and removing friction points. - Partner with Product, Technology, Operations, and Marketing teams to align UX initiatives with business goals and omni-channel priorities. - Build and maintain enterprise-wide UX playbooks, best practices, and guidelines grounded in measurable KPIs. - Mentor UX designers and cross-functional teams, fostering a growth mindset and elevating design maturity across the organization. What Gets You the Job: - 10+ years of UX leadership experience with a proven record of improving conversion rates, revenue, and customer experience outcomes. - Expertise in CRO strategies, human-centered design, and omni-channel experience design across web, mobile, and physical environments. - Hands-on proficiency with modern UX tools (Figma, Sketch, InVision, Adobe XD) and strong ability to prototype and concept solutions. - Experience leading UX in fast-paced, matrixed environments with strong collaboration, storytelling, and stakeholder influence skills. - Bachelor's or Master's degree in Design, HCI, Psychology, or a related field (or equivalent experience). After applying to this role, you may receive an invitation from our AI Recruiter, Avery, to schedule a virtual meeting to learn more about your background as an initial screening for this role. Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery, helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $83k-136k yearly est. 10d ago
  • UX Designer

    Cengage Group 4.8company rating

    User experience researcher job in Phoenix, AZ

    **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . We're looking for a passionate **UX Designer** to join the Cengage Work team and shape the future of our eCommerce experiences. In this role, you'll design solutions that are not only beautiful and intuitive but also grounded in data and experimentation. You'll work closely with product managers, engineers, researchers, and business stakeholders to create experiences that drive measurable business outcomes. **What You'll Do** + Lead end-to-end design for eCommerce flows, from discovery and concepting to high-fidelity design and delivery. + Translate complex business requirements and data insights into simple, engaging user experiences. + Use A/B and multivariate testing to validate design hypotheses and inform decision-making. + Collaborate with product and analytics teams to design experiments and interpret results. + Apply strong interaction and visual design skills while adhering to brand guidelines. + Advocate for the user while balancing business goals and technical constraints. + Contribute to our design system and help elevate design quality across the organization. **What We're Looking For** + 3-5+ years of UX/UI design work experience, with a strong portfolio showcasing eCommerce projects. + Expertise in **Figma (or similar design tools)** and comfort working with design systems. + Proven experience leveraging **data analytics, experimentation (A/B and multivariate testing)** to drive design decisions. + Strong understanding of user-centered design principles and usability best practices. + Ability to collaborate across cross-functional teams, presenting and defending design decisions with confidence. + Experience with iterative product development and agile workflows. + Bonus: familiarity with conversion optimization, personalization, and behavioral analytics tools (e.g., Google Analytics, Optimizely, Amplitude). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 5% Annual: Individual Target $67,000.00 - $97,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
    $67k-97k yearly 60d+ ago
  • Principal User Experience (UX) Designer

    Collabera 4.5company rating

    User experience researcher job in Phoenix, AZ

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description The Principal UX Designer will work closely with the Director of UX + UI, UX Researchers, and an existing team of high performing Designers to create the user experience for the core journeys and products of AmericanExpress.com. You will partner closely with product owners, usability testing leads, and engineers to enhance the overall quality, value, and experience of our products and core journeys. As a Principal UX Designer you will be hands on in all aspects of user experience including: gathering and understanding business & user requirements, creating information architecture diagrams and user flows, building detailed wireframes, high & low fidelity prototypes and the creation of new concepts. The Principal UX Designer will lead the User Experience for our core set of products and journeys. Responsibilities include: • Transform ideas, business opportunities, research and creative vision into tangible products and services that provide clear, usable, useful and desirable outcomes for users • Create detailed wireframes, information architecture diagrams, user flows and prototypes • Lead and establish best practices and design thinking / process - driving best digital experiences • Lead UX design works in agile, fast moving environment - fluently deliver just in time design works for sprint cycles while enhancing the quality and experience of the products • Lead teams of UX designers through all phases of product development, ship, and iterate • Manage relationships with global business partners, brainstorm and create concepts which form the user experiences cross channel (mobile, tablet and desktop ) • Work in collaboration with key project team members, including user experience researchers, product owners, tech leads, developers, strategy, PM, and visual design • Be a passionate advocate for the user, ground ideas in data driven solutions by partnering with our User Experience Research team to incorporate customer insights and principles throughout the creative process. • Ensure adherence to design best practices, standards, brand consistency Qualifications • 8+ years UX experience designing consumer facing applications, websites and mobile experiences • Innate gift to simplify • Profound capacity to turn complex interactions into intuitive user experiences • Deep and committed user empathy • Self starter -leads projects, products and teams by example • Exceptional skills in ideation, sketching, wireframing, user flows, mapping and information architecture • Ability to create both high & low fidelity prototypes improve • Fluency with design tools, most notably OmniGraffle, Ilustrator, Photoshop, InDesign, Invision and/or other UX & prototyping software • Clear and current understanding of the capabilities and limitations of HTML, CSS, JavaScript & developing platforms • Demonstrated experiences launching products on javascript frameworks, designing responsive cross channel services and applications, and delivering UX works within agile production • Driven explorer to improve user needs and make life easier for the user without the user asking • Data sleuth - great skill combing through analytics and behavioral insights to generate new experiments and opportunities to improve our products and differentiate the user experience • Clear and confident communicator with an affinity for visual storytelling , knows how to communicate with team, peers, and business leads • Ability to learn quickly and provide UX leadership in a dynamic and matrixed environment • Strong portfolio showing breadth of UX Design work • Experience with service design a +! Additional Information To Set up Interview please contact: Vishwas Jaggi ************
    $69k-91k yearly est. 60d+ ago
  • UX Designer - AI-Enhanced Product Design

    Equity Methods 3.9company rating

    User experience researcher job in Scottsdale, AZ

    Description UX Designer - AI-Enhanced Product DesignEquity Methods is seeking a creative and technically fluent UX Designer to join our Technology and Innovation group. This role blends user-centered design, rapid prototyping, and AI-enhanced workflows to deliver intuitive, elegant experiences across web and mobile platforms that support our financial services consulting work-especially in stock-based equity compensation. You'll collaborate with product managers, engineers, and AI specialists to design interfaces that are visually compelling, highly usable, and aligned with the needs of both internal users and external clients. You'll leverage tools like Figma, Photoshop, Illustrator, and HTML/CSS-along with emerging technologies like Midjourney and LLMs-to accelerate design cycles and bring ideas to life. The Role in a Nutshell Design user interfaces and experiences for web and mobile applications, from concept to high-fidelity mockups. Use Figma, Photoshop, and Illustrator to create wireframes, prototypes, and visual assets. Translate designs into responsive HTML/CSS and basic JavaScript for rapid prototyping and developer handoff. Collaborate with product managers and engineers to ensure designs are feasible, scalable, and aligned with business goals. Conduct user research and usability testing to validate design decisions and iterate based on feedback. Use Midjourney and LLMs to accelerate ideation, generate design variations, and support storytelling in product development. Develop and maintain design systems and reusable components to ensure consistency across products. Participate in cross-functional design reviews and contribute to a culture of design excellence and innovation. We Are: Zealous about exceptional client service and internal collaboration. Agile and execution-focused, with a bias toward action and impact. Growth-oriented and committed to professional development. Feedback-heavy and mentoring-rich, with a culture of continuous improvement. Eager to solve complex, ambiguous problems with creativity and rigor. Hardworking and passionate about building the future of technology-enabled consulting. Qualifications & Requirements: 3+ years of experience in UX/UI design for web and mobile applications. Proficiency in Figma, Photoshop, and Illustrator. Strong skills in HTML/CSS and basic JavaScript for prototyping and collaboration. Experience with Midjourney or similar generative design tools is a plus. Familiarity with using LLMs for rapid prototyping, ideation, or user story generation is a plus. Strong portfolio demonstrating user-centered design, visual creativity, and technical fluency. Excellent communication and collaboration skills. Background check required. About Equity Methods Equity Methods is a financial services consulting firm specializing in stock-based equity compensation and other complex financial reporting and valuation services. We deliver impact-rich engagements across three core practice groups: financial reporting, valuation services, and HR advisory. With over 125 professionals and experience with over 1,000 publicly traded clients (including 50 Fortune 100 companies), Equity Methods combines the best traits of an industry-leading professional services firm with the best of an entrepreneurial, technology-enabled company. We have consistently been rated a Top Company to Work for in Arizona.
    $86k-119k yearly est. Auto-Apply 60d+ ago
  • UX_Testing

    JPMC

    User experience researcher job in Tempe, AZ

    LEADERSHIP Responsible for the overall management, coordination and maintenance of one of the major segment of the Bank's operations activities Assist in the formulation, recommendation and implementation of operations policies Direct the study and establishment of new and revised systems, procedures, methods, and forms Accountable for budget management May be responsible for cross-site / function project leadership Has the ability to influence across department / site Have impact on the Bank's earnings, operation or image and a major impact on the functional area. Ensure assigned area(s) are adequately staffed and all personnel are trained and developed Work with peers throughout the Bank to develop, enhance and implement business strategies Build external relationships in functional area Model the organization's core values, operating principles, and philosophies - Walk the Talk Make appropriate and fact based decisions with available information when under pressure and/or adverse conditions Provide regular coaching & leadership & supervise the day-to-day functions of the group PERFORMANCE MANAGEMENT Strong orientation towards Process excellence and raising the bar on quality of work of self and others Plan and manage the group's performance on the Financial and control metrics and look for methods to constantly exceed expectations Develop action plans and coach to improve the individual and partner in the performance improvement of the team as required Manage projects as assigned within defined metrics and timelines Identify problems in meeting key performance indicators, resolve them to the satisfaction of the business objectives Leverage on the expertise of teams within the site and other sites to improve overall performance Consistently look for innovative ways to improve on productivity, motivation, cost savings and development of employees Ensure adherence to schedule PEOPLE MANAGEMENT Create an environment of high energy and enthusiasm Responsible for management of Engagement, Attrition and ESAT for the team Create and sustain an environment that motivates high performance, recognizes and rewards excellence of individuals and teams, and results in employee commitment Resolve employee concerns with urgency & accuracy Promote transparency in Communication and builds an atmosphere of mutual trust and cooperation Engage in effective Career Development activities like effective career coaching and counseling Skills & Qualifications: 7+ years' experience in Operations Management Strong MIS skills - Proficient in MS Word, Excel, Access, PowerPoint Strong analytical bend of mind with good logical reasoning abilities Strong interpersonal skills at both verbal and written communication Demonstrated ability to contribute significantly in strategic business partnerships Demonstrated abilities in process migrations and sustaining high performance standards Strong concepts of leadership competencies, displays ownership, accountability and proactiveness Possess strong problem solving, time management, analytical and organizational skills Keen business acumen with focus on customers Previous experience in Card Services would be an added advantage
    $71k-102k yearly est. Auto-Apply 60d+ ago
  • Product UX Designer

    Nest Health

    User experience researcher job in Phoenix, AZ

    Who is Nest Health? As the first value-based care provider built for families, Nest is on a mission to make comprehensive medical, behavioral, and social care radically accessible to America's highest risk families. Founded in 2022 by Former Secretary of Health of Louisiana and practicing OB-GYN, Dr. Rebekah Gee, and Rebecca Kavoussi, Nest is the first-of-its-kind family-based, in-home, and virtual care model; this includes primary adult and pediatric care, mental health and nutrition support, vaccinations and labs, same-and-next-day acute visits, chronic condition and transitions of care management, social services and navigation, and more. Nest's innovative model has resulted in partnerships, unlocking care for thousands of families across our markets. Nest's early success has led to national traction across states and payers, laying the groundwork for future expansion to families across the United States. What does it mean to be a part of a startup? Working at a healthcare startup can be a unique experience with a fast-paced, ever-changing environment that can involve varied workloads, quick changes, and high expectations. Taking a position at a Healthcare startup allows for the opportunity to be high impact in disrupting the US healthcare system. You will have the chance to be creative, solution oriented, and have your voice heard! You will need to be flexible, accountable, and self-sufficient, and you might take on multiple roles. Here are some things you can expect: Role Breadth- Your role may be less defined than in other settings, with the need to wear multiple hats & juggle various responsibilities Learning opportunities- you will have the opportunity, at times, to function outside of your standard position and learn about new roles & areas Fast Paced- Startups often must move faster than traditional large companies. This means you may be asked to cope with or advise on quick changes regarding systems or processes Autonomy- You will need to be highly autonomous, as there is less structure and learning and development than at large orgs. This requires you to be able to learn asynchronously, as well as raise your hand when help is needed, or gaps are identified Collaboration- With so many opportunities to build processes and improve how we deliver care to our patients, we rely heavily on one-another to communicate changes effectively to ensure seamless support across functions. This often requires this individual to give and receive feedback frequently and communicate challenges or opportunities effectively. What is the purpose of this role? You will lead the design of intuitive, user-centered product experiences that empower Nest Health's care teams to deliver exceptional value-based care to underserved families. By creating seamless Salesforce-based solutions and internal tools, you will directly enable our mission to make comprehensive healthcare radically accessible to America's highest-risk families. What will you do? Design and iterate on user experiences for internal-facing Salesforce-based products that support care coordination, patient management, and operational workflows Conduct user research with clinical and operational staff to understand pain points, workflows, and needs, translating insights into actionable design solutions Create wireframes, prototypes, and high-fidelity mockups that balance user needs with technical constraints and business objectives Establish and maintain design systems, style guides, and UX best practices to ensure consistency across all internal products Collaborate with Head of Product to create a Product Visiontype to be utilized to evangelize Nest's longer-term product vision. What do you bring to the Nest? Experience designing internal facing products built on Salesforce. 3-5+ years of experience in product design, UX design, or related roles, with a proven track record of designing complex enterprise or B2B software Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar platforms Strong understanding of user-centered design principles, information architecture, and interaction design patterns Experience conducting user research, usability testing, and translating findings into design decisions Excellent communication and presentation skills with ability to articulate design rationale to diverse stakeholders Ability to work independently in a remote environment while maintaining strong collaboration with cross-functional teams Portfolio demonstrating strong UX design work, problem-solving abilities, and user-centered thinking What is required (travel & physical requirements)? Minimal travel expected (less than 5% of time); occasional trips for team meetings or user research sessions may be required Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Nest understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don't meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply. Why choose Nest Health? Nest and its leaders have won multiple awards including Rock Health's Next-Gen Pediatric innovations, New York Times Top Five Who Spread Hope, New Orleans City Business Power 50, and CB Insights Digital 150. Additionally, Nest has become a prominent thought and brand leader garnering national attention from outlets such as 60 Minutes, Business Insider, NYTimes, Fierce Healthcare, Axios , and others. More recently, they were recognized on Inc.'s Female Founder 500 List for 2025. Learn more about us at **************************** To learn more about the Nest care model, watch this video, by the award- winning HBO Katrina Babies filmmaker Edward Buckles, JR. Nest Health celebrates the diversity of our patient population and seeks diversity on our team. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristics.
    $71k-102k yearly est. Auto-Apply 31d ago
  • Principal UX Designer

    MSR Technology Group

    User experience researcher job in Scottsdale, AZ

    Job DescriptionInfomatics is partnered with a large retailer that is hiring a Principal UX Designer on a direct/FTE basis near Phoenix, AZ. All applicants must be eligible and willing to be hired directly on W2. This is on-site at our client's HQ office. Not remote.The Principal UX Designer leads the design of the Company's web presence, solves user issues and addresses business goals with the focus on simplicity, ease of use and overall user experience. Drives the strategic direction of prototypes and validates new product ideas using Lean Startup and Design Thinking principles. Essential Duties and Responsibilities: Defines standards/ design requirements for wireframes, user flows, information architecture, site maps, functional specifications/ requirements and functional prototypes; approves final design product. Researches, strategizes and defines innovative user interfaces and interaction styles to improve user productivity, including insight into emerging design and technology trends; develops creative solutions to complex problems. Interprets analytics data to identify user behavior and make recommendations for improved user experience. Creates A/B and multi-variant to inform design decisions. Oversees/ validates usability and prototype studies through the use of multi-variant testing. Works with ideas, information and material from corporate stakeholders to develop prototypes and strategies to reach UX goals. Develops strategies to increase engagement and interaction. Stays current on the latest UX trends, principles and strategies. Looks to the future - Introduces best practices, technology, innovation and creative troubleshooting. Answers employees, vendors or other customers by questions related to UX design, procedures and processes. Completes work in a timely and accurate manner while providing exceptional customer service. Other duties as assigned. Background & Experience Required: This position requires a minimum of eight years progressive experience designing usable interfaces and interactions, preferably in a large multi-site organization; retail experience is a plus. Requires a thorough understanding of how visual and interactive design work together to create a superior product. Experience with consumer web-based products is necessary. Demonstrated expertise with Adobe Creative Suite and prototyping software (Sketch, InVision, etc.) is required. Familiar knowledge with HTML/CSS, Javascript are a plus. Proven experience conducting qualitative user research and usability testing is necessary. Proven organizational, strategic problem-solving and decision-making skills in the field of design are vital. Demonstrated ability to communicate across all levels of the organization is necessary, specifically to clearly articulate complex technical ideas to a non-technical audience both verbally and in writing, particularly when communicating conceptual ideas and design rationale. Ability to motivate self and others while managing multiple projects and meeting various deadlines simultaneously is required. Proficiency with Microsoft office, including skills with Word, Excel, Access and PowerPoint is necessary. Ability to extract ideas from key stakeholders, listen to new ideas and move the team along toward business objectives is vital. Fostering an environment of teamwork, diversity, and idea sharing to generate the best possible outcome is required. A Can-Do attitude and the ability to adjust to changing requirements are essential. Maintaining confidentiality, treating others with respect, and upholding Company values are key attributes. Educational Requirements:This position requires a bachelor's degree in web design, HCI, IT, digital culture or a related field, or equivalent experience.
    $71k-102k yearly est. 19d ago
  • 063 - AJ's Fone Foods Assistant Team Lead, Bistro - Scottsdale Rd. & Lincoln

    Bashas 4.6company rating

    User experience researcher job in Scottsdale, AZ

    With a focus on providing superior customer service and leading a successful deli/bistro team, the lead deli clerk/asst bistro manager is a deli/bistro manager in training, someone who strives to meet department goals and objectives while providing customers with product expertise and the freshest, tastiest and highest quality deli/bistro products. Job Responsibilities: "• In the deli/bistro manager's absence, directing department personnel, meeting department's goals and objectives, communicating directly with the store director and deli/bistro department supervisors, ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at deli/bistro standards. • Maintaining a positive and friendly attitude towards customers and fellow team members. • Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you. • Overseeing the preparation and serving/merchandising of deli/bistro food service items, which includes such items as, breakfast, lunch and dinner entrees, fried chicken and other fried foods, roasting chickens, pizzas, prepared salads, sandwiches, and other meal items for hot cases, salad cases, and steam tables. • The merchandising, slicing and weighing of prepared deli meats and cheeses. • Displaying deli/bistro merchandise, such as pre-cut cheeses, packaged salads, and snack items, following del/bistro department and/or company merchandising guidelines. • Attentively rotating deli/bistro items for sale, ensuring quality and safety and product shrink control. • Meeting all county, city and company food safety and sanitation guidelines and policies. • Receiving merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers. • Maintaining a positive and friendly attitude towards customers and fellow team members. • Processing cash register transactions, giving back change, and refunds. • Using scale printer machine, ensuring weights and pricing are correct. • Understanding the importance monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage. • Keeping clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk-in coolers and freezers. • Working safely around sharp slicers, tools and hot ovens and burners. • Taking customer orders, ensuring orders are completed on time and to the customer's satisfaction. Performs other duties as needed or assigned by management. Must be at least 18 years old. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time .This description reflects management's assignment of essential functions. It does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time. Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer. " Job Qualification "• With both customers and team members, remain helpful, tactful and courteous. • Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties. • Add, subtract, divide, multiply and perform other basic business math calculations. • Read UPC codes, product labels, shelf signage, business forms, and posted company policies/procedures. • Be knowledgeable of a wide variety general department products (grocery, frozen food, HBC, non-foods, liquor, DSD and dairy), including their locations in the store. • Memorize product locations. • Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and use necessary equipment, including box cutters. • Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary. • Listen to and understand verbal and non-verbal communication of customers and fellow members. • Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 30 - 50lbs. • Lift 50 and maneuver up to 100 lbs. while breaking down large and very heavy pallet loads of produce cases, boxes and bags. • Operate manual and electric pallet jacks. • Often work in walk-in refrigerated coolers. • If called upon, night crew clerks may need to learn use of cash registers. "
    $44k-76k yearly est. Auto-Apply 60d+ ago
  • UX Senior Manager

    Discount Tire 4.3company rating

    User experience researcher job in Phoenix, AZ

    Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations. We're seeking a UX Senior Manager who will lead a high-performing team of designers in crafting seamless, personalized customer journeys across digital and in-store touchpoints. This role is not just about improving design-it's about owning the conversion funnel, removing friction, and delivering measurable business outcomes. You'll partner closely with Omni Operations leaders to ensure that our digital/in store experiences drive customer satisfaction, accelerate revenue, and elevate our brand. Essential Duties and Responsibilities: * Align UX work with business goals: Prioritize and schedule UX initiatives that directly improve unit growth, revenue, and conversion performance. * Drive conversion-centric design execution: Remove obstacles, run A/B tests, and lead UX reviews to ensure design decisions enhance conversion funnel performance. * Partner with leadership: Define UX priorities and feature sets that support strategic growth and customer satisfaction objectives. * Optimize across channels: Ensure a seamless, connected user experience across digital and in-store journeys that builds loyalty and trust. * Establish UX best practices: Develop and maintain a reusable design playbook and enterprise-wide UX guidelines aligned with measurable KPIs. * Mentor enterprise teams: Influence product, tech, and ops teams through UX tools, methods, and strategy integration across customer and employee experiences. * Leverage Voice of Customer data: Translate customer feedback into actionable UX enhancements to reduce friction and improve delight. * Human-centered design: Use a personalized approach to simplify and enrich the tire-buying journey, removing pain points and increasing conversion. * End-to-end journey ownership: Always consider both customer and employee perspectives when designing solutions that impact business metrics. * Test bold ideas: Champion innovation and experimentation-proactively disrupt the experience before external forces do. * Collaborate with Marketing: Work closely with Paid, Organic, and Email teams to improve conversion, ROAS, and ROI through UX optimization. * Apply CRO principles: Use data and behavioral insight to systematically test and improve conversion across key digital touchpoints. * Team-oriented growth mindset: Support team development by sharing future UX trends and helping teammates elevate their impact. * Analyze business defects: Identify experience breakdowns, define objectives, summarize findings, and propose UX-driven business improvements. * Support Omni-Channel execution: Ensure UX and design align with cross-functional requirements and support both digital and in-store experiences. * Ensure testable requirements: Translate UX needs into measurable, testable, and outcome-driven requirements. * Act as SME on web features: Document, maintain, and evolve business rules related to site functionality and design logic. * Collaborate through SDLC: Partner with development teams to align design requirements with technical feasibility and delivery schedules. * Own UX delivery timelines: Coordinate and communicate feature development schedules and dependencies across functions. Qualifications - UX Leader Driving Conversion & Business Growth * 10+ years of UX leadership experience, including roles such as UX Manager, Head of Digital Experience, Product Design Lead, or similar. * Proven track record of delivering business outcomes through UX-must show measurable impact on conversion rates, revenue growth, and customer satisfaction. * 7+ years of experience managing end-to-end UX for omnichannel products spanning digital (web/mobile) and in-store/physical environments. * Strong command of CRO (Conversion Rate Optimization) principles and ability to embed UX into the digital conversion funnel. * Experience leading cross-functional teams through multiple design cycles, from discovery to launch, with a data- and outcomes-first mindset. * Demonstrated expertise in human-centered design, Design Thinking, and Voice of Customer research, with ability to translate insights into scalable design solutions. * Advanced proficiency in UX and prototyping tools such as Figma, Sketch, InVision, Adobe XD-must be capable of hands-on concepting and prototyping. * Strong portfolio of UX-led product improvements, showcasing business impact across mobile and desktop platforms. * 3+ years of direct leadership of UX or Product Design teams, with strong mentorship and talent development skills. * Experience collaborating with growth marketing teams (SEO, paid, email) to maximize ROAS/ROI through UX strategy. * Deep understanding of Agile methodologies and product lifecycle management, with experience owning a design backlog and participating in sprint planning. * Strong analytical acumen with ability to interpret business KPIs, funnel analytics, user behavior, and apply insights to UX prioritization. * Comfortable leading design reviews with senior stakeholders, advocating for user needs while tying design decisions to revenue, unit growth, and strategic priorities. * Excellent communication and storytelling skills, capable of influencing diverse stakeholders across product, tech, marketing, and operations. * Experience in enterprise-scale platforms (SAP, Hybris, Salesforce Commerce Cloud, or similar) is a plus. * Energetic, innovative mindset with a bias for action, experimentation, and continuous improvement. * Proven ability to thrive in fast-paced, matrixed environments, managing ambiguity and pivoting quickly to meet shifting priorities. Educational Requirements: Bachelor's or Master's in Design, HCI, Psychology, or related field preferred. Work Days: Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary. Work Hours: Normal work hours are 8:00 a.m. to 5:00 p.m. Additional hours may be necessary. Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. #LI-Hybrid #LI-GW1
    $66k-116k yearly est. Auto-Apply 22d ago
  • 063 - AJ's Fone Foods Assistant Team Lead, Bistro - Scottsdale Rd. & Lincoln

    Bashas' Talent Acquisition

    User experience researcher job in Scottsdale, AZ

    With a focus on providing superior customer service and leading a successful deli/bistro team, the lead deli clerk/asst bistro manager is a deli/bistro manager in training, someone who strives to meet department goals and objectives while providing customers with product expertise and the freshest, tastiest and highest quality deli/bistro products. Job Responsibilities: "• In the deli/bistro manager's absence, directing department personnel, meeting department's goals and objectives, communicating directly with the store director and deli/bistro department supervisors, ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at deli/bistro standards. • Maintaining a positive and friendly attitude towards customers and fellow team members. • Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you. • Overseeing the preparation and serving/merchandising of deli/bistro food service items, which includes such items as, breakfast, lunch and dinner entrees, fried chicken and other fried foods, roasting chickens, pizzas, prepared salads, sandwiches, and other meal items for hot cases, salad cases, and steam tables. • The merchandising, slicing and weighing of prepared deli meats and cheeses. • Displaying deli/bistro merchandise, such as pre-cut cheeses, packaged salads, and snack items, following del/bistro department and/or company merchandising guidelines. • Attentively rotating deli/bistro items for sale, ensuring quality and safety and product shrink control. • Meeting all county, city and company food safety and sanitation guidelines and policies. • Receiving merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers. • Maintaining a positive and friendly attitude towards customers and fellow team members. • Processing cash register transactions, giving back change, and refunds. • Using scale printer machine, ensuring weights and pricing are correct. • Understanding the importance monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage. • Keeping clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk-in coolers and freezers. • Working safely around sharp slicers, tools and hot ovens and burners. • Taking customer orders, ensuring orders are completed on time and to the customer's satisfaction. Performs other duties as needed or assigned by management. Must be at least 18 years old. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time .This description reflects management's assignment of essential functions. It does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time. Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer. " Job Qualification "• With both customers and team members, remain helpful, tactful and courteous. • Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties. • Add, subtract, divide, multiply and perform other basic business math calculations. • Read UPC codes, product labels, shelf signage, business forms, and posted company policies/procedures. • Be knowledgeable of a wide variety general department products (grocery, frozen food, HBC, non-foods, liquor, DSD and dairy), including their locations in the store. • Memorize product locations. • Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and use necessary equipment, including box cutters. • Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary. • Listen to and understand verbal and non-verbal communication of customers and fellow members. • Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 30 - 50lbs. • Lift 50 and maneuver up to 100 lbs. while breaking down large and very heavy pallet loads of produce cases, boxes and bags. • Operate manual and electric pallet jacks. • Often work in walk-in refrigerated coolers. • If called upon, night crew clerks may need to learn use of cash registers. "
    $60k-106k yearly est. Auto-Apply 60d+ ago
  • Marketing Peer-to Peer Student, ASU Tempe - Arizona State University

    Aramark Corp 4.3company rating

    User experience researcher job in Tempe, AZ

    The Student Worker - Functional cleans and maintains assigned area(s) to meet customer and client satisfaction. Job Responsibilities * Adheres to established procedures to provide a safe working environment including complying with OSHA, state, local, federal, and Aramark regulations * Maintains a clean and orderly environment to project the safety and health of others * Properly cleans and maintains housekeeping equipment * Cleans assigned areas to Aramark and client standards and requirements * Follows procedures for storage and disposal of trash and transports it to designated areas * Reports maintenance concerns via work order requests to appropriate personnel * Secures the facility, ensuring building is locked/unlocked as required * Ensures security of company assets At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications * Previous custodial experience preferred * Frequent lifting, carrying, pushing, or pulling greater than 50 lbs. * Must be able to follow basic safety procedures and precautions due to physical risks and exposure to hazardous chemicals This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Phoenix
    $27k-56k yearly est. 60d+ ago
  • Rescue Team Member

    Tribalco 4.3company rating

    User experience researcher job in Phoenix, AZ

    Description Rescue Team Member Status: Part-Time FLSA Category: Non-Exempt Tribalco is seeking a self-starting, mission driven, detail oriented, Part-Time Rescue Technicians to join our team to provide mission critical technical solutions in domestic and international locations. Responsibilities & Desired Skills: Applicants must work well in small teams and in fast-paced development environments. Applicants must be trained or be able to be trained in Rope and Confined Space Rescue as defined in applicable national consensus standards. Rescue Team Members will work under the direction of an Industrial Services Crew Chief. Industrial Services Crew Chiefs will have advanced knowledge and broad experience in confined space stand by rescue, provide team leadership, scheduling, and reporting. All host site rules and regulations must be followed as well as The Occupation Safety and Health Administration's (OSHA) Rule on Permit Confined Spaces (CFR 1910.146). Team member duties and responsibilities include but are not limited to: Recognition of the signs and symptoms of exposure to potential atmospherics hazards* The use of appropriate Personal Protection Equipment (PPE) * Delivery of first-aid, CPR and other basic medical skills needed to treat victims The use of Atmospheric Monitors* Ability to complete a Permit Confined Space Entry Permit* Attend any site-specific training as required by the host employer, and Adhere to Tribalco's Safety and Health Policies (copy will be provided) Education and Certifications: 5 years of rescue experience Education varies with experience Training: State EMT-B/D - Medical First Responder Certifications: NFPA 1006 Certified Confined Space Rescue Technician NFPA 1006 Certified Rope Rescue Technician OSHA 10-hr Clearance: Applicants must have the ability to receive a security clearance if necessary. Compensation: $30/hour The above hourly rate is a guideline; however, compensation is determined by a number of factors, including the scope of the position and the candidate's experience, education, certifications, training, skills, and market factors. Prevailing wage rates will also be taken into account. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Tribalco is an equal opportunity employer. Current About Our Company: Tribalco is a global systems integrator, original equipment manufacturer, and software developer providing C5ISR solutions and services to military, intelligence, and civilian agency customers around the world. Our Rescue Services Division provides global casualty evacuation systems, safety services, advanced training, and specialized equipment to support military missions and industrial safety operations. Since 2004, Tribalco has developed and deployed operational capabilities leveraging innovative technologies that protect our nation's critical infrastructure from evolving cyber threats and improve our customers' safety, survivability, and mission effectiveness. Tribalco is an ISO 9001:2015 certified organization and is appraised at CMMI V3.0 Maturity Level 3 in the Services, Virtual, and Supplier Management domains. As a named NSA Commercial Solutions for Classified (CSfC) Trusted Integrator, Tribalco is at the forefront of technology advancement in engineering, producing, and deploying NSA-compliant solutions that enable customers to securely access, exploit, and share classified data across commercial networks with U.S. and partner nations, often in extremely challenging environments. Tribalco is headquartered in Maryland and maintains offices in Florida, New Mexico, South Korea, the Middle East, and Africa. For additional information, please visit tribalco.com.
    $30 hourly Auto-Apply 44d ago
  • Restaurant Team Member Greenway & 35th Ave

    Salad and Go

    User experience researcher job in Phoenix, AZ

    Greenway & 35th Ave 3425 W. Greenway Rd. Phoenix, AZ 85053 Benefits: Flexible Schedules Competitive Pay ($15/hour) Favorable Industry Hours (open 6am-9pm) Relaxed Uniform - come as you are! Growth Opportunities- Hourly to Salary Leadership Training Community Service Opportunities Free Food! Pay: $15/hour (Paid Bi-weekly) Team Member Duties: Work in a collaborative, fast-paced, team-centered environment Build made-to-order salads and other menu items Provide great guest experiences with both walk-up and drive-thru orders Come to work with an energetic, ready-to-work attitude Qualifications: No experience required Must be able to work minimum of 15 hours per week; including weekends Obtain Food Handlers Certificate and certified non-slip shoes Able to pass the Salad Test during training Must be 16 years or older #LI-DNI #teammember5-10 Consistent with the Americans with Disabilities Act (ADA), Salad and Go will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Salad and Go is proud to be an equal opportunity employer.
    $15 hourly Auto-Apply 60d+ ago
  • Park Team Member

    Kids Empire Us LLC

    User experience researcher job in Gilbert, AZ

    Job DescriptionDescription: OBJECTIVE: Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire. ESSENTIAL JOB FUNCTIONS: Attending customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park. Operating the check-in process by having guests sign the liability waiver, guest information such as address, name, email address, phone number by having guest utilize an IPAD. Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash. Operating the billing transactions accurately by verifying the amount displayed on the POS. Organizes the refrigerator with drinks, snacks, chips and ice cream. Checks snack inventory is sufficient and ensures communication with management to order snacks from specified vendors to replenish stock. Walks the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines. Clean restrooms and all sanitize all park structures ie tables, chairs, playground structure. Assist and participate in family events and ensure that events operate efficiently. Other duties assigned. PHYSICAL DEMANDS: Stand, walk, bend, twist constantly Frequent bilateral hand movements Good finger dexterity Must be able to work in noisy environments created by guests, such as children yelling and music Must be able to tolerate a hectic and busy work environment during scheduled hours Must be comfortable with heights and tight spaces QUALIFICATIONS: Work weekends and holidays Able to work with children Operate an IPad Good communication skills, and customer service skills Work independently Read and write in English Requirements:
    $20k-27k yearly est. 12d ago
  • Restaurant Team Member 91st Ave & Glendale

    and Go Concepts

    User experience researcher job in Glendale, AZ

    91st Ave & Glendale 9121 W Glendale Ave Glendale, AZ 85305 Benefits: Flexible Schedules Competitive Pay ($15/hour) Favorable Industry Hours (open 6am-9pm) Relaxed Uniform - come as you are! Growth Opportunities- Hourly to Salary Leadership Training Community Service Opportunities Free Food! Pay: $15/hour (Paid Bi-weekly) Team Member Duties: Work in a collaborative, fast-paced, team-centered environment Build made-to-order salads and other menu items Provide great guest experiences with both walk-up and drive-thru orders Come to work with an energetic, ready-to-work attitude Qualifications: No experience required Must be able to work minimum of 15 hours per week; including weekends Obtain Food Handlers Certificate and certified non-slip shoes Able to pass the Salad Test during training Must be 16 years or older #LI-DNI Consistent with the Americans with Disabilities Act (ADA), Salad and Go will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Salad and Go is proud to be an equal opportunity employer.
    $15 hourly Auto-Apply 32d ago

Learn more about user experience researcher jobs

How much does a user experience researcher earn in Mesa, AZ?

The average user experience researcher in Mesa, AZ earns between $63,000 and $119,000 annually. This compares to the national average user experience researcher range of $73,000 to $135,000.

Average user experience researcher salary in Mesa, AZ

$87,000

What are the biggest employers of User Experience Researchers in Mesa, AZ?

The biggest employers of User Experience Researchers in Mesa, AZ are:
  1. Versaterm
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