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  • UX Researcher, Mixed Methods

    Meta 4.8company rating

    User experience researcher job in Phoenix, AZ

    Our UX Research team is designing for the broad spectrum of human needs, which requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale. This job description represents different full-time roles across Meta.We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a wide-range of perspectives and stem from many different backgrounds.We're looking for great communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society **Required Skills:** UX Researcher, Mixed Methods Responsibilities: 1. Work closely with product and business teams to identify research topics 2. Act as a thought leader in the domain of research, while advocating for the people who could use our products 3. Design and execute end-to-end custom primary research using a wide variety of methods 4. Design studies that address both user behavior and attitudes 5. Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders 6. Communicate results and illustrate suggestions in compelling and interesting ways 7. Work cross-functionally with design, product management, content strategy, engineering and marketing 8. Generate insights that both fuel ideation and evaluate designs **Minimum Qualifications:** Minimum Qualifications: 9. Bachelor's degree with 10+ years of relevant experience in user experience, applied research and/or product research and development or a Master's degree and 8+ years relevant experience, or PhD and 5+ years relevant experience 10. Relevant experience within user experience, applied research setting and/or product research and development 11. Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing 12. Experience coding with R, SQL, STATA, SPSS or equivalent 13. Experience applying statistical analysis methods such as Regressions, ANOVA, and T-Tests 14. Interest in and experience executing hands-on, primary research 15. Experience translating research findings into strategic narratives **Preferred Qualifications:** Preferred Qualifications: 16. Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information science, Media studies, Computer Science, or Economics **Public Compensation:** $164,000/year to $227,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
    $164k-227k yearly 60d+ ago
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  • Head of Growth & User Acquisition

    The Finders

    User experience researcher job in Phoenix, AZ

    Head of Growth We're hiring a hands-on, data-driven Head of Growth to own and execute paid user acquisition across key performance channels. This role is focused on day-to-day campaign leadership-building, testing, optimizing, and scaling-not agency oversight or a strategy-only seat. If you love being in the platforms, moving fast, and owning results end to end, this role is for you. What you'll do Own paid acquisition end-to-end Plan, launch, and manage paid acquisition across platforms such as Meta, TikTok, Google, and other relevant channels Own day-to-day campaign setup, pacing, optimization, testing, and scaling Optimize performance with structured testing Monitor and improve KPIs including CPA, CAC, ROAS, LTV Run structured experiments across audiences, creative angles, messaging, bids, budgets, and placements Identify trends quickly and take action to improve efficiency and growth Partner on creative and funnel performance Work closely with creative/content teams to develop and iterate ad creative based on performance insights Collaborate with product and marketing to improve landing pages, onboarding flows, and conversion paths Lead attribution and measurement Maintain accurate attribution and measurement using an MMP (e.g., Singular) Ensure data integrity across channels and use attribution insights to guide budget allocation and testing priorities Drive growth experimentation Identify and test new channels, formats, and tactics to unlock incremental growth Continuously improve efficiency and scale what works Operate within compliance requirements Execute campaigns within the constraints of the finance/credit space, ensuring alignment with platform policies and regulatory requirements What we're looking for 2-5+ years of hands-on growth marketing or paid media experience Experience in a DTC environment with direct ownership of acquisition and performance outcomes Proven ability to manage paid acquisition campaigns end-to-end (execution, optimization, analysis, scaling) Required: experience managing mobile app acquisition campaigns Strong background with mobile-first products and performance marketing metrics/optimization levers Experience with attribution tools and customer journey analytics (Singular strongly preferred; comparable tools acceptable) Analytical mindset with the ability to translate data into clear actions Comfortable operating independently with high ownership and accountability Fintech or other regulated industry experience is a plus, not required Bonus points Incrementality testing, cohort analysis, or advanced attribution modeling Track record of scaling spend efficiently across multiple paid channels Experience partnering closely with a Creative Strategist and testing high volumes of creative in a performance-driven environment (dozens per week) What's in it for you Competitive compensation + equity Hybrid or remote flexibility Comprehensive benefits: Health, dental, and vision coverage Unlimited PTO Stock option plan Training and development opportunities Fast-paced environment with high ownership and measurable impact On-site perks (food/snacks) when in office Work Authorization Candidates must be authorized to work in the United States on a full-time basis. Sponsorship is not available for this role. Interested? Apply now or send your resume directly to ******************** for immediate consideration.
    $74k-103k yearly est. Easy Apply 37d ago
  • Principal Real World Research Delivery Lead (RWRDL)

    Parexel 4.5company rating

    User experience researcher job in Phoenix, AZ

    **Title: Principal Real World Research Delivery Lead (RWRDL)** Are you ready to take on a challenge and accelerate your career? This is an **excellent opportunity for a self-driven, autonomous leader** eager for growth and progression. Parexel is seeking a **Principal Real World Research Delivery Lead (RWRDL)** to join our team and deliver innovative Real World Research (RWR) solutions for global clients. This is a great opportunity to join our team as a senior leader driving Real World Research (RWR) solutions for global clients. In this role, you'll **lead cross-functional teams** , manage **budgets and timelines** , and serve as the **primary client contact** for innovative RWD projects. We're looking for a **strategic project leader** with strong communication skills, adaptability, and a go-getter mindset. Experience in **RWD/RWE** , **data privacy** , and **drug development** is a plus. **Career Growth:** Shape new services, mentor emerging leaders, and gain visibility in a lean PM model. As a senior leader, you will: + **Lead cross-functional teams** and act as the primary client contact for complex RWR and RWD projects. + Oversee **project proposals, budgets, timelines, and milestones** while ensuring compliance with SOPs and data privacy standards. + Collaborate with multidisciplinary teams to design and implement RWR-enabled solutions. + Mentor junior team members and help shape new services in a lean PM model. **What We're Looking For:** + Strong **project leadership experience** with proven ability to manage multiple projects and decentralized teams. + Excellent **communication skills** , adaptability, and a proactive, go-getter mindset. + Knowledge of **RWD/RWE methodologies** , data privacy, and drug development processes. + Ability to thrive in dynamic environments and lead independently. **Preferred Experience:** + RWD/RWE expertise, commercial experience, and familiarity with late-phase clinical research. + Understanding of RWD platforms, project management systems, and GCP environments. **Education:** Bachelor's degree in a science or clinical-related field; Prince II or AMPM certification preferred. **Why Join Us?** + **Career progression** and visibility in a growing RWD space. + Opportunity to **develop new services and mentor emerging leaders** . + Work on impactful projects that shape the future of clinical research. If you're ambitious, adaptable, and ready to make a difference, **apply today and lead the way in Real World Research!** \#LI-REMOTE EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
    $100k-137k yearly est. 47d ago
  • Principal UX Designer, AI Data Platform

    Oracle 4.6company rating

    User experience researcher job in Phoenix, AZ

    Oracle's AI Data Platform (AIDP) lets customers make use of their massive and diverse data for everything from traditional applications to analysis to powerful AI agents. Customers use it in all sorts of ways to help their business make better decisions and achieve better outcomes. Within the AIDP, the Analytics organization has created the Developer Workbench as a unified data environment for data engineers and data scientists. The Developer Workbench has tools to combine data, define repeatable pipelines, clean it, make it ready for AI/ML and applications, and administer it. With code or with a no-code editor, your users will create powerful agents and agent teams interoperable with all sorts of others as well. Your design will be used to power as many scenarios as Oracle has far-reaching customers, from keeping the lights on to improving patient health. As a successful candidate, you're an insatiable learner and experimenter in data tools and especially the application of AI. You're a specialist in enterprise design and have a track record of quickly learning complex domains, driven by curiosity. You may already understand the work of data engineers, data admins, and data scientists. Perhaps you've even done a bit of that work yourself and understand the technical mind intuitively. You create efficient, even elegant solutions to challenging, nuanced tasks. You've led process improvements and have helped your teams keep users at the center of their decisions. On the Oracle Analytics UX team, you will collaborate with software development, product management, and Oracle customers to set the long-view vision and the next steps that ship quickly. You will learn Oracle's award-winning Redwood design system and work toward the goal of a unified Oracle UX, while also advocating for design system evolutions that your products truly require. You will help identify and build on differentiators unique to Oracle as well as the right opportunities for applying AI. You're comfortable presenting to and collaborating with leadership, using design thinking and craft to build alignment and move forward. Your UX team has multiple other related products. As a principal designer, you'll contribute to and even lead routine collaborations with smart, talented, kind designers on shared UX patterns, team critique, and improving our own design operations. **The work you'll do is...** **Human-led** People/customers should be at the center of our approach. Partner with customers and experts to deeply understand their objectives and needs. Envision what might make their workflows and experiences spectacularly better. Conduct exploratory and evaluative sessions to identify critical needs and goals, then refine workflow, UI, and even product strategy. **Superb craftmanship** You will be designing solutions from concept, wireframes, and prototypes to detailed, visually polished and scalable experiences, ready for implementation. Incorporate feedback quickly and adapt to changes in business requirements and timelines without compromising quality. Leverage the existing design style guide and system, templates, and components in order to deliver quality on time. Define the new patterns needed for the future. Own and drive the experience of our products - and witness the impact that your work will have on our customers. **Bold, aspirational, exciting** We create solutions that span not just the depth and breadth of the challenges our customers face, but come from our diverse employee base, which is core to our DNA. A modern user experience is not modern if it's one-size-fits-all. You will work closely with kind, curious and smart designers, researchers, writers, product managers, and engineers across the globe. We believe innovation starts with inclusion - everyone's voice is heard and valued. \#LI-KL1 **Responsibilities** **You have 8+ years of experience.** You have worked as an enterprise product designer on complex or data-related products for at least 6 years and have a portfolio showcasing elegant solutions and business impact. **You're a data nerd.** You preferably have experience designing, delivering tools for data prep, data engineering, data administration, data science, and AI. You may have even used these tools or are familiar with SQL or Python, for example. You've got the creative mind of a design craftsperson and the analytical mind to empathize with these users and solve complex problems. **You're a full stack user experience designer.** You look at strategy and the product ecosystem, multiple interacting user roles, workflow and information architecture, interaction and visual design, and more. You may be better at some than others, but you know how to talk about each and combine them all into an experience that delights **.** You can show big design and strategy contributions to new products in your past work. **Your collaborations make teams design-led.** You make the people around you better. You have a point of view based on user-centered logic and evidence. You communicate clearly and persuasively to set the direction of whole interdisciplinary teams and build alignment among leaders. You are a model to early-career designers and share your skills and tools. **You get stuff done.** **You love rules and you know when to break them.** You think systemically even beyond your product because creating a coherent experience requires it. But you know when the system needs to expand and when to do something unique to create an arresting and product-defining moment that makes users ooh and aah. **You don't already know everything and you love to learn.** You're inspired by helping users solve their problems. You love finding out you're wrong. You consume large amounts of quantitative and qualitative data to constantly refine your assumptions. **And finally, you want to be part of creating spectacular and impactful change at a company that is committed to becoming a light unto others when it comes to user experience design.** You might have learned your craft via formal training or via on-the-job training. For most candidates, it's a combination of both. As long as you've got experience and passion doing this work at the highest level, we'd love to talk to you and see a portfolio of the work you're most proud of. \#LI-KL1 Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $97.5k-199.5k yearly 60d+ ago
  • AI Research and Development Leads

    American Express 4.8company rating

    User experience researcher job in Phoenix, AZ

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express Travel Related Services Company, Inc. seeks AI Research and Development Leads to drive IT project management involving the research and implementation of AI algorithms, models, and technologies, ensuring alignment with project objectives, timelines, and stakeholder expectations. Coordinate with data scientists and engineers to integrate AI solutions into digital products, overseeing project milestones, deliverables, and quality standards. Plan and monitor the development, testing, and delivery of capabilities, ensuring projects stay within scope, budget, and schedule, working with the relevant technology teams. Define and document project requirements, creating features, user stories, and acceptance criteria to guide development efforts. Establish tracking and reporting mechanisms to measure project performance, identify risks, and drive continuous improvements. Oversee the use of database management and Big Data techniques to identify risks and enhance risk management methodologies within project workflows. Drive competitive assessments and analyze business decisions using predictive analytics, translating data insights into actionable recommendations. Develop and maintain the product roadmap, defining timelines, prioritizing the feature backlog, and managing end-to-end user flows to align with business objectives. Position requires a Bachelor's degree in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years of progressively responsible experience with automation, AI-driven analytics, cloud-based environments, SaaS, PaaS, and IaaS. Experience must also include 1 year of experience with each of the following: performance tracking, executive reporting, and data visualization for strategic decision-making; process optimization and automation to improve operational efficiency and scalability; leading cross-functional projects and supporting organizational development initiatives; applying Agile and Scrum methodologies across digital product lifecycles; implementing machine learning solutions, Big Data analytics, and modernizing legacy Mainframe systems; and Rally, Jira, Confluence, Mural, Smartsheet, IntelliJ, GitHub, Postman, PostgreSQL, Tableau, Power BI RESTful APIs, R-studio, Cornerstone DB, Splunk, and SAFe Studio. Telecommuting is available up to 2 days per week. Job Location: Phoenix, AZ Salary Range: $125,986.00 to $131,000.00 annually We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider a number of job-related factors, including experience and location. #LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI
    $126k-131k yearly 8d ago
  • Experience Manager

    Ulta Beauty, Inc. 4.3company rating

    User experience researcher job in Casa Grande, AZ

    Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Experience Manager (EM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive company profitability through operational excellence, top-line sales growth and expense control. * Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. * Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. * Support direct reports in developing and maintaining their clientele. * Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy. People * Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store. * Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. * Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. * Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices. * Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store, including the Infection Control Policy. * Adhere to and enforce Ulta Beauty's dress code. * Use the company's scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives. * Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. * Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. * Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. * Utilize company programs, tools, and resources to drive store improvements. * Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store. JOB QUALIFICATIONS Education * Bachelor's degree is preferred * Cosmetology license and/or a cosmetology management license where required by state law Experience * 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience * Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense * Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements * Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives * Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills * Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Strong organizational skills to manage multiple tasks * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible, full-time schedule to include days, evenings, weekends, and holidays * Attend corporate business meetings and conferences WORKING CONDITIONS * Continuous mobility throughout the store during shift * Frequent standing, bending, reaching, and twisting during shift * Frequent lifting and/or moving up to 25 lbs. during shift * Continuous coordination and manipulation of objects during shift * Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $115k-175k yearly est. 4d ago
  • Experience Manager

    Sentral 4.0company rating

    User experience researcher job in Scottsdale, AZ

    Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Manager is essential to supporting our hospitality products at the property level. This role provides five-star guest service by communicating with guests prior to arrival, greeting them upon arrival and assisting them throughout their stay. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Handle property assets, guest and resident information in a way that maintains Sentral standards, best practices, and policies and procedures Work to organize guest stays to ensure thorough service throughout the guest experience Ensure every guest experiences five-star service in a hospitality environment and actively seek five star/positive reviews from guests; coach Experience Team to do the same Set the example for the Experience Associates by projecting an upbeat and positive attitude, warmly acknowledging all residents, guests, and vendors with a smile, greeting them first and conveying a willingness-to-serve attitude Assist in development, creation and ongoing improvement of guest communications, Guest Book, Guidebook, and other items to promote guest experience as deemed necessary by Sentral and the General Manager. Work closely with property team members to ensure that they are updated, trained, and ready when residents or guests have questions Lead the Experience Team Plan, coordinate and oversee resident and guest events with assistance of Sentral Marketing and Explorer teams Oversee each guest experience through tasks including but not limited to ensuring room is inspected and amenity is placed, ensuring Experience Team knows when to expect guest, ensuring guest is having a great stay, ensuring guest departs and housekeeping is aware then re-inspecting the room for either another guest arrival or resident return Prior to Head of Housekeeper position starting, manage the relationship with 3rd party housekeeping vendor Lead Experience Team on implementing guest experience/events and communications Learn and train others on community systems Work closely with the Technology team to oversee hospitality technology implementations onsite Assist in developing processes and SOPs for experience and reservations team as appropriate Respond to booking inquiries, guest questions, onsite issue resolution and billing questions, and follow up with the guest to ensure satisfaction Collaborate with Revenue Management team to ensure rate adjustments will help maximize booking revenue Perform other related duties and assignments as needed and assigned Skills and Experience Bachelor's degree in hospitality management preferred Experience in hospitality (hotels and resorts, private luxury clubs, travel management, etc.) Strong customer service track record that demonstrates an ability to make people feel cared for and supported even under stressful circumstances Exceptional interpersonal and self-awareness skills, including active listening skills Proficient with communication technology and quick learner of new software Excellent written and verbal communication skills Demonstrated enthusiasm for creating inclusive and respectful workplaces Unquestioned integrity with the ability to manage confidential information and sensitive situations with the highest level of discretion and judgment Ability to work a flexible schedule, including evenings and weekends Community Team Perks + Benefits • Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *Premiums apply for spouse, dependent, or family coverage plans • Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. • Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! • Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. • Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
    $90k-147k yearly est. Auto-Apply 21d ago
  • Aesthetic Experience Manager - North Arizona

    Evolus 4.2company rating

    User experience researcher job in Phoenix, AZ

    Description Evolus (NASDAQ: EOLS) is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven Aesthetic Experience Manager (AEM)/ Senior Aesthetic Experience Manager to join our Sales team reporting to the Regional Sales Manager. In this critical role, you will act as a strategic partner to both current and prospective customers across various specialties, promoting the Evolus aesthetics portfolio with expertise and enthusiasm. You will lead sales efforts in your territory-cultivating relationships, identifying new opportunities, and consistently exceeding sales objectives. Your ability to deliver compelling product insights, strategic pricing, and tailored promotional solutions will be essential in driving success and enhancing the Evolus customer journey. This is an exciting opportunity to make a meaningful impact in a growing organization, while shaping the customer experience and contributing to the success of our field sales team. If you join our team, you will be working on some of the most exciting opportunities and challenges we face, with a team that values growth, recognition, and camaraderie. If you are looking for an opportunity to exhibit your knowledge and technical abilities in a unique environment, then look no further! In this role, you will be challenged to drive the success of Evolus in an effort to build a brand like no other. Essential duties and responsibilities where you'll make the biggest impact… Meet or exceed established sales quotas and performance metrics Drive direct sales of our innovative aesthetic products within an assigned territory through execution of sales strategies, promotional campaigns, and educational events Represent the Evolus brand with professionalism, integrity, and a deep understanding of our value proposition Accurately and promptly complete all administrative responsibilities, including expense reports, sales tracking, and other required documentation Maintain consistent follow-up with customers throughout the sales cycle to foster strong, long-term relationships Conduct regular in-person and virtual meetings with customer accounts to ensure satisfaction and identify opportunities for upselling or cross-selling Effectively manage territory and sample budgets, ensuring all spending aligns with corporate guidelines and expectations Stay current on all relevant clinical data, product updates, and industry trends to serve as a reliable resource for customers Collaborate with customers to plan, coordinate, and execute promotional activities that drive brand awareness and product adoption Responsible for ensuring personal and company compliance with all Federal, state, local and company policies & procedures Perform ad-hoc project requests and additional duties when assigned Other duties as assigned This is a field-based position in North Arizona and the surrounding area. Must live in territory and no relocation assistance provided Up to 50-75% travel, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings Qualifications and Skills You'll Bring to the Team… Bachelor's degree or equivalent work experience Valid driver's license Excellent analytical, problem solving and organizational skills Strong interpersonal and teamwork skills Effective verbal and written communication skills Technically savvy with the ability and desire to embrace new and necessary applications Willingness and ability to travel up to 50-75% of the time, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings Preferred AEM Qualifications… 5+ years of successful sales experience in the injectable aesthetics market, or comparable experience selling to medical spas, plastic surgeons, dermatologists, or other cash-pay healthcare verticals strongly preferred Candidates with less experience but a strong aptitude for sales, a passion for aesthetics, and a track record of high performance in consultative or relationship-based sales roles are encouraged to apply Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships Experience working in fast-paced, entrepreneurial environments with the ability to adapt quickly and take initiative Comfort with clinical education, promotional activities, and engaging multiple stakeholder types (e.g., physicians, office managers, staff) Senior AEM Requirements (external candidates)… Above AEM criteria + Minimum of 3 years of field experience selling injectables in the aesthetics space Proven success in driving sales growth and developing key customer relationships Deep knowledge of facial aesthetics, injectable products, and competitive dynamics. Strong strategic and negotiation skills, with the ability to influence decision-makers. Demonstrated ability to lead within a territory and mentor peers as needed. Preferred Qualifications… Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships Compensation & Total Rewards This is an Exempt position. The expected base pay range for this position is $100,000 for the Aesthetic Experience Manager position and $120,000 for the Senior Aesthetic Experience Manager. You are eligible for a sales incentive compensation terms and conditions apply. Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations including but not limited to role-relevant knowledge and skills, experience, education, geographic location, certifications, and more. We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of medical, dental and vision benefits to help you feel your best and be your best. We also provide those benefits you shouldn't have to worry about, from employer covered life insurance to short-term disability. Take advantage of the 401k match offered by Evolus and let us invest in your future. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure between the Christmas and New Years holidays? We have that, too. Additional perks include regularly catered team meals at our Evolus Headquarters, a fully stocked kitchen (Kombucha & Coffee included), and the opportunity to join an organization where our values of Grit, Impact, Fun, and Transparency are displayed daily. Evolus takes pride in being a company on the forefront of innovation, while being committed to conducting its business with the highest degrees of integrity, professionalism, and social responsibility. We are also committed to complying with all laws and regulations that apply to our business. Employee welfare is no different. Here at Evolus, we don't just work together, we've built a culture of inclusion! Because of this, you'll find yourself immersed in an environment that not only promotes respect, collaboration and team building, but a community too. And that's just the tip of the iceberg. Join our team and see for yourself! EOE M/F/D/V. For more information, please visit our website at ************** or reach out to [email protected]. #LI-HH1 #LI-REMOTE
    $100k-120k yearly Auto-Apply 18h ago
  • UX Designer

    Cengage Group 4.8company rating

    User experience researcher job in Phoenix, AZ

    **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . We're looking for a passionate **UX Designer** to join the Cengage Work team and shape the future of our eCommerce experiences. In this role, you'll design solutions that are not only beautiful and intuitive but also grounded in data and experimentation. You'll work closely with product managers, engineers, researchers, and business stakeholders to create experiences that drive measurable business outcomes. **What You'll Do** + Lead end-to-end design for eCommerce flows, from discovery and concepting to high-fidelity design and delivery. + Translate complex business requirements and data insights into simple, engaging user experiences. + Use A/B and multivariate testing to validate design hypotheses and inform decision-making. + Collaborate with product and analytics teams to design experiments and interpret results. + Apply strong interaction and visual design skills while adhering to brand guidelines. + Advocate for the user while balancing business goals and technical constraints. + Contribute to our design system and help elevate design quality across the organization. **What We're Looking For** + 3-5+ years of UX/UI design work experience, with a strong portfolio showcasing eCommerce projects. + Expertise in **Figma (or similar design tools)** and comfort working with design systems. + Proven experience leveraging **data analytics, experimentation (A/B and multivariate testing)** to drive design decisions. + Strong understanding of user-centered design principles and usability best practices. + Ability to collaborate across cross-functional teams, presenting and defending design decisions with confidence. + Experience with iterative product development and agile workflows. + Bonus: familiarity with conversion optimization, personalization, and behavioral analytics tools (e.g., Google Analytics, Optimizely, Amplitude). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 5% Annual: Individual Target $67,000.00 - $97,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
    $67k-97k yearly 60d+ ago
  • Principal User Experience (UX) Designer

    Collabera 4.5company rating

    User experience researcher job in Phoenix, AZ

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description The Principal UX Designer will work closely with the Director of UX + UI, UX Researchers, and an existing team of high performing Designers to create the user experience for the core journeys and products of AmericanExpress.com. You will partner closely with product owners, usability testing leads, and engineers to enhance the overall quality, value, and experience of our products and core journeys. As a Principal UX Designer you will be hands on in all aspects of user experience including: gathering and understanding business & user requirements, creating information architecture diagrams and user flows, building detailed wireframes, high & low fidelity prototypes and the creation of new concepts. The Principal UX Designer will lead the User Experience for our core set of products and journeys. Responsibilities include: • Transform ideas, business opportunities, research and creative vision into tangible products and services that provide clear, usable, useful and desirable outcomes for users • Create detailed wireframes, information architecture diagrams, user flows and prototypes • Lead and establish best practices and design thinking / process - driving best digital experiences • Lead UX design works in agile, fast moving environment - fluently deliver just in time design works for sprint cycles while enhancing the quality and experience of the products • Lead teams of UX designers through all phases of product development, ship, and iterate • Manage relationships with global business partners, brainstorm and create concepts which form the user experiences cross channel (mobile, tablet and desktop ) • Work in collaboration with key project team members, including user experience researchers, product owners, tech leads, developers, strategy, PM, and visual design • Be a passionate advocate for the user, ground ideas in data driven solutions by partnering with our User Experience Research team to incorporate customer insights and principles throughout the creative process. • Ensure adherence to design best practices, standards, brand consistency Qualifications • 8+ years UX experience designing consumer facing applications, websites and mobile experiences • Innate gift to simplify • Profound capacity to turn complex interactions into intuitive user experiences • Deep and committed user empathy • Self starter -leads projects, products and teams by example • Exceptional skills in ideation, sketching, wireframing, user flows, mapping and information architecture • Ability to create both high & low fidelity prototypes improve • Fluency with design tools, most notably OmniGraffle, Ilustrator, Photoshop, InDesign, Invision and/or other UX & prototyping software • Clear and current understanding of the capabilities and limitations of HTML, CSS, JavaScript & developing platforms • Demonstrated experiences launching products on javascript frameworks, designing responsive cross channel services and applications, and delivering UX works within agile production • Driven explorer to improve user needs and make life easier for the user without the user asking • Data sleuth - great skill combing through analytics and behavioral insights to generate new experiments and opportunities to improve our products and differentiate the user experience • Clear and confident communicator with an affinity for visual storytelling , knows how to communicate with team, peers, and business leads • Ability to learn quickly and provide UX leadership in a dynamic and matrixed environment • Strong portfolio showing breadth of UX Design work • Experience with service design a +! Additional Information To Set up Interview please contact: Vishwas Jaggi ************
    $69k-91k yearly est. 60d+ ago
  • Principal UX Designer

    MSR Technology Group

    User experience researcher job in Scottsdale, AZ

    Job DescriptionInfomatics is partnered with a large retailer that is hiring a Principal UX Designer on a direct/FTE basis near Phoenix, AZ. All applicants must be eligible and willing to be hired directly on W2. This is on-site at our client's HQ office. Not remote.The Principal UX Designer leads the design of the Company's web presence, solves user issues and addresses business goals with the focus on simplicity, ease of use and overall user experience. Drives the strategic direction of prototypes and validates new product ideas using Lean Startup and Design Thinking principles. Essential Duties and Responsibilities: Defines standards/ design requirements for wireframes, user flows, information architecture, site maps, functional specifications/ requirements and functional prototypes; approves final design product. Researches, strategizes and defines innovative user interfaces and interaction styles to improve user productivity, including insight into emerging design and technology trends; develops creative solutions to complex problems. Interprets analytics data to identify user behavior and make recommendations for improved user experience. Creates A/B and multi-variant to inform design decisions. Oversees/ validates usability and prototype studies through the use of multi-variant testing. Works with ideas, information and material from corporate stakeholders to develop prototypes and strategies to reach UX goals. Develops strategies to increase engagement and interaction. Stays current on the latest UX trends, principles and strategies. Looks to the future - Introduces best practices, technology, innovation and creative troubleshooting. Answers employees, vendors or other customers by questions related to UX design, procedures and processes. Completes work in a timely and accurate manner while providing exceptional customer service. Other duties as assigned. Background & Experience Required: This position requires a minimum of eight years progressive experience designing usable interfaces and interactions, preferably in a large multi-site organization; retail experience is a plus. Requires a thorough understanding of how visual and interactive design work together to create a superior product. Experience with consumer web-based products is necessary. Demonstrated expertise with Adobe Creative Suite and prototyping software (Sketch, InVision, etc.) is required. Familiar knowledge with HTML/CSS, Javascript are a plus. Proven experience conducting qualitative user research and usability testing is necessary. Proven organizational, strategic problem-solving and decision-making skills in the field of design are vital. Demonstrated ability to communicate across all levels of the organization is necessary, specifically to clearly articulate complex technical ideas to a non-technical audience both verbally and in writing, particularly when communicating conceptual ideas and design rationale. Ability to motivate self and others while managing multiple projects and meeting various deadlines simultaneously is required. Proficiency with Microsoft office, including skills with Word, Excel, Access and PowerPoint is necessary. Ability to extract ideas from key stakeholders, listen to new ideas and move the team along toward business objectives is vital. Fostering an environment of teamwork, diversity, and idea sharing to generate the best possible outcome is required. A Can-Do attitude and the ability to adjust to changing requirements are essential. Maintaining confidentiality, treating others with respect, and upholding Company values are key attributes. Educational Requirements:This position requires a bachelor's degree in web design, HCI, IT, digital culture or a related field, or equivalent experience.
    $71k-102k yearly est. 5d ago
  • Manager, Event Experiences

    Osaic

    User experience researcher job in Scottsdale, AZ

    Current Employees and Contractors Apply HereOsaic Careers Event Experiences Opportunity in Financial Services Manager, Event Experiences Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Role Type: Full-time Salary: $75,000-95,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: The Manager, Event Experiences plays a critical role in designing and delivering exceptional corporate meetings and events that align with business objectives and elevate the client experience. This position requires deep industry expertise, proven success in end-to-end event planning, and strong negotiation skills to maximize value from hotels, destination management companies (DMCs), and other strategic partners. Education Requirements: Bachelor's Degree from accredited university in marketing, business management, event management/hospitality preferred. Minimum of high school diploma or equivalent is required. Responsibilities: Event Strategy, Planning & Execution Collaborate with internal stakeholders and planning committees to define event objectives and program design. Provide strategic recommendations on site selection, contract terms, registration systems, and logistics. Serve as the primary liaison with internal teams and external partners to ensure seamless execution. Manage all aspects of event logistics, including room scheduling, catering, audiovisual requirements, and billing in tandem with our third-party planning partner. Oversee onsite operations, ensuring flawless delivery and exceptional attendee experience. Administer registration processes, including online platforms, reporting, housing, materials, and post-event evaluations. Ensure compliance with attendee eligibility requirements and organizational policies. Coordinate cross-functional teams and delegate tasks effectively to meet deadlines and priorities. Financial Management & Reporting Utilize data analytics to forecast event expenses, identify trends, and inform decision-making. Manage registration fee collection, reconcile invoices, and partner with Accounting on receivables. Track event-related expenses and provide accurate financial reporting. Support leadership with budget development, forecasting, and performance analysis. Maintain registration databases and generate comprehensive reports for post-event review. Basic Requirements: 5+ years of event experience, ideally gained in a corporate or B2B industry Knowledge of digital event platforms and capabilities Ability to travel 40-50% of the year Exceptional time management skills with the ability to thrive in a fast-paced environment Ability to manage up and prepare for the unexpected. Embodies the Osaic client-first mentality, representing our spirit and mission in your work, collaboration, and leadership. Proven experience in corporate event planning (at scale) and execution within a financial services or similar professional environment. Strong communication skills - both verbal and written. Exceptional organizational and project management abilities with attention to detail. Ability to thrive in a fast-paced environment and manage multiple priorities while collaborating with internal and external teams. Current Employees and Contractors Apply Here
    $75k-95k yearly Auto-Apply 3d ago
  • Learning Experience Designer I

    Edward Jones 4.5company rating

    User experience researcher job in Tempe, AZ

    This job posting is anticipated to remain open for 30 days, from 21-Jan-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. What You'll Do: Field Learning is responsible for building new capabilities critical to our firm's strategy at speed and scale, ensuring our 50,000 home-office associates and branch team members are reskilled and upskilled to deliver on our commitment to serving more clients, more completely through a purpose-driven, holistic financial experience. The Learning Experience Designer I is responsible for the design, development, and delivery of multi-modal high-performance learning experiences that build learner capabilities, drive behavior change, and result in needed performance results. In this role, you will enable a culture of continuous learning through human-centered learning and performance design. * Facilitate delivery of learning experiences, including in-person and virtual sessions, workshops, and peer-led discussions. * Partner with learning and development colleagues, end-users, stakeholders, and leaders to design, develop, deliver, and curate impactful learning and development solutions that achieve business outcomes. * Leverage expertise in Practice Management and branch team dynamics to design learning experiences that reflect Proven Practices and drive measurable performance improvement. * Build learner capabilities and drive behavioral change using a learner-centered creative design process that involves conducting learner research, co-creating with end-users, prototyping learning experiences that achieve performance outcomes, and ensuring first-time quality at speed and scale. * Design and develop engaging, multi-modal learning experiences that lead to learner adoption through a focus on moments that matter applications and activities that enable performance-based outcomes. This includes continuously evolving learning experiences through the integration of emerging technologies, including AI. * Leverage learning insights and measurement reports to monitor, maintain, and optimize learning experiences. * Serve as a member of dynamic, autonomous, matrixed teams responsible for the end-to-end implementation of projects in a fast-paced, challenging environment with multiple, competing priorities. * Lead design, development, and validation sessions to create the conditions for iterative learner-centered design, resulting in quality at scale. * Stay current on research and practices in Learning & Development, Practice Management, field/practice needs, and related fields, applying appropriate applications/processes to optimize learning experiences. What Experience You'll Need: * Bachelor's Degree (or equivalent experience) in Education, Organizational Psychology, Human Capital Management, or related field * Proficient understanding of the Finance Services Industry; SIE, Series 7, Series 66 licensing required within 1 year of attaining role. * 3+ years of proven experience designing, developing, and curating learning and performance experiences that achieve business objectives, including: * Advanced facilitation skills, including the ability to present to executive leaders; the ability to adapt * Learning experiences to situational needs; and the ability to explain complex concepts to audiences with a variety of backgrounds * Advanced verbal and written communication skills, including the ability to moderate virtual communication channels * Proven ability to collaborate with a wide variety of colleagues, employing diplomacy to achieve outcomes * Applied understanding of Systems Thinking, Root Cause Analysis, and Problem-Solving Methodologies to recommend learning solutions Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
    $69k-88k yearly est. 7d ago
  • 063 - AJ's Fone Foods Assistant Team Lead, Bistro - Scottsdale Rd. & Lincoln

    Bashas' Talent Acquisition

    User experience researcher job in Scottsdale, AZ

    With a focus on providing superior customer service and leading a successful deli/bistro team, the lead deli clerk/asst bistro manager is a deli/bistro manager in training, someone who strives to meet department goals and objectives while providing customers with product expertise and the freshest, tastiest and highest quality deli/bistro products. Job Responsibilities: "• In the deli/bistro manager's absence, directing department personnel, meeting department's goals and objectives, communicating directly with the store director and deli/bistro department supervisors, ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at deli/bistro standards. • Maintaining a positive and friendly attitude towards customers and fellow team members. • Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you. • Overseeing the preparation and serving/merchandising of deli/bistro food service items, which includes such items as, breakfast, lunch and dinner entrees, fried chicken and other fried foods, roasting chickens, pizzas, prepared salads, sandwiches, and other meal items for hot cases, salad cases, and steam tables. • The merchandising, slicing and weighing of prepared deli meats and cheeses. • Displaying deli/bistro merchandise, such as pre-cut cheeses, packaged salads, and snack items, following del/bistro department and/or company merchandising guidelines. • Attentively rotating deli/bistro items for sale, ensuring quality and safety and product shrink control. • Meeting all county, city and company food safety and sanitation guidelines and policies. • Receiving merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers. • Maintaining a positive and friendly attitude towards customers and fellow team members. • Processing cash register transactions, giving back change, and refunds. • Using scale printer machine, ensuring weights and pricing are correct. • Understanding the importance monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage. • Keeping clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk-in coolers and freezers. • Working safely around sharp slicers, tools and hot ovens and burners. • Taking customer orders, ensuring orders are completed on time and to the customer's satisfaction. Performs other duties as needed or assigned by management. Must be at least 18 years old. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time .This description reflects management's assignment of essential functions. It does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time. Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer. " Job Qualification "• With both customers and team members, remain helpful, tactful and courteous. • Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties. • Add, subtract, divide, multiply and perform other basic business math calculations. • Read UPC codes, product labels, shelf signage, business forms, and posted company policies/procedures. • Be knowledgeable of a wide variety general department products (grocery, frozen food, HBC, non-foods, liquor, DSD and dairy), including their locations in the store. • Memorize product locations. • Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and use necessary equipment, including box cutters. • Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary. • Listen to and understand verbal and non-verbal communication of customers and fellow members. • Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 30 - 50lbs. • Lift 50 and maneuver up to 100 lbs. while breaking down large and very heavy pallet loads of produce cases, boxes and bags. • Operate manual and electric pallet jacks. • Often work in walk-in refrigerated coolers. • If called upon, night crew clerks may need to learn use of cash registers. "
    $60k-106k yearly est. Auto-Apply 60d+ ago
  • Experience Manager - Scottsdale, AZ

    Msccn

    User experience researcher job in Scottsdale, AZ

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Full-Time in Scottsdale, AZ - $55k - $60k About Sentral Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Manager is essential to supporting our hospitality products at the property level. This role provides five-star guest service by communicating with guests prior to arrival, greeting them upon arrival and assisting them throughout their stay. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Handle property assets, guest and resident information in a way that maintains Sentral standards, best practices, and policies and procedures Work to organize guest stays to ensure thorough service throughout the guest experience Ensure every guest experiences five-star service in a hospitality environment and actively seek five star/positive reviews from guests; coach Experience Team to do the same Set the example for the Experience Associates by projecting an upbeat and positive attitude, warmly acknowledging all residents, guests, and vendors with a smile, greeting them first and conveying a willingness-to-serve attitude Assist in development, creation and ongoing improvement of guest communications, Guest Book, Guidebook, and other items to promote guest experience as deemed necessary by Sentral and the General Manager. Work closely with property team members to ensure that they are updated, trained, and ready when residents or guests have questions Lead the Experience Team Plan, coordinate and oversee resident and guest events with assistance of Sentral Marketing and Explorer teams Oversee each guest experience through tasks including but not limited to ensuring room is inspected and amenity is placed, ensuring Experience Team knows when to expect guest, ensuring guest is having a great stay, ensuring guest departs and housekeeping is aware then re-inspecting the room for either another guest arrival or resident return Prior to Head of Housekeeper position starting, manage the relationship with 3rd party housekeeping vendor Lead Experience Team on implementing guest experience/events and communications Learn and train others on community systems Work closely with the Technology team to oversee hospitality technology implementations onsite Assist in developing processes and SOPs for experience and reservations team as appropriate Respond to booking inquiries, guest questions, onsite issue resolution and billing questions, and follow up with the guest to ensure satisfaction Collaborate with Revenue Management team to ensure rate adjustments will help maximize booking revenue Perform other related duties and assignments as needed and assigned Skills and Experience Bachelor's degree in hospitality management preferred Experience in hospitality (hotels and resorts, private luxury clubs, travel management, etc.) Strong customer service track record that demonstrates an ability to make people feel cared for and supported even under stressful circumstances Exceptional interpersonal and self-awareness skills, including active listening skills Proficient with communication technology and quick learner of new software Excellent written and verbal communication skills Demonstrated enthusiasm for creating inclusive and respectful workplaces Unquestioned integrity with the ability to manage confidential information and sensitive situations with the highest level of discretion and judgment Ability to work a flexible schedule, including evenings and weekends
    $55k-60k yearly 6d ago
  • Facility Operations Team Member Part Time (AM Only)

    Life Time Fitness

    User experience researcher job in Scottsdale, AZ

    As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meet Life Time's standards of presentation. Job Duties and Responsibilities * Maintains indoor and outdoor club cleanliness and safety by performing daily maintenance tasks * Washes, folds, and stocks member towels and ensures the locker rooms are neat, and orderly * Ensures the usage of locker room consumables, cleaning products, and chemicals follow the amount prearranged by the department budget * Responds to member inquiries regarding Life Time products, services, policies and procedures Position Requirements * Ability to routinely bend to raise more than 20 lbs. * Ability to work in a stationery position and move about the club for prolonged periods of time Preferred Requirements * High School Diploma or GED Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
    $20k-27k yearly est. Auto-Apply 60d+ ago
  • Restaurant Team Member

    186 Gantzel & Combs

    User experience researcher job in San Tan Valley, AZ

    Job Description Earn up to $ 17.00/ hour with tips! Stop in for an in-person interview from 2-4:30 PM daily! Ask for the manager. Cafe Rio is looking to hire energetic Team Members to join our #caferiofamily. We have various level positions available: line cook, prep cook, dishwasher, cashier, and Assistant Management positions are also available! Serving Up Fresh Opportunities! Fun, fast-paced work environment 30+ hours per week Part-Time and Full-Time available Health benefits are available for all employees after 90 days of employment FREE MEALS on shifts 401k with company match $ for $ Growth opportunities/opportunities for advancement Piqued your interest? We would love to meet you, so apply today! We use eVerify to confirm U.S. Employment eligibility.
    $17 hourly 8d ago
  • Member Experience Manager

    EŌS Fitness 3.9company rating

    User experience researcher job in Phoenix, AZ

    EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $13 - $15 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
    $13-15 hourly Auto-Apply 21d ago
  • UX Researcher, Qualitative

    Meta 4.8company rating

    User experience researcher job in Phoenix, AZ

    Our UX Research team is designing for the global spectrum of human needs, which requires us to deeply understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale. We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a wide range of perspectives and stem from many different perspectives, approaches, experiences and backgrounds.We're looking for excellent communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society. They will also need to be comfortable in a fast-moving organization, open-minded about learning new research methods, committed to high-quality and rigorous research, and focused on influencing the future of Meta. **Required Skills:** UX Researcher, Qualitative Responsibilities: 1. Work closely with product and business teams to identify research topics 2. Act as a thought leader in the domain of research, while advocating for the people who could use our products 3. Design and execute end-to-end custom primary research using a wide variety of methods 4. Design studies that address both user behavior and attitudes 5. Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders 6. Communicate results and illustrate suggestions in compelling and creative ways 7. Work cross-functionally with design, product management, content strategy, engineering and marketing 8. Generate insights that both fuel ideation and evaluate designs **Minimum Qualifications:** Minimum Qualifications: 9. Bachelor's degree with 4+ years of relevant experience within user experience, applied research setting and/or product research and development, Master's degree and 2+ years relevant experience, or a PhD and relevant experience 10. Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing 11. Interest in and experience executing hands-on, primary research 12. Experience translating research findings into strategic narratives **Preferred Qualifications:** Preferred Qualifications: 13. Experience with consumer products, consumer insights, or product development 14. Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics **Public Compensation:** $103,000/year to $166,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
    $103k-166k yearly 60d+ ago
  • Aesthetic Experience Manager - North Arizona

    Evolus, Inc. 4.2company rating

    User experience researcher job in Peoria, AZ

    Evolus (NASDAQ: EOLS) is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven Aesthetic Experience Manager (AEM)/ Senior Aesthetic Experience Manager to join our Sales team reporting to the Regional Sales Manager. In this critical role, you will act as a strategic partner to both current and prospective customers across various specialties, promoting the Evolus aesthetics portfolio with expertise and enthusiasm. You will lead sales efforts in your territory-cultivating relationships, identifying new opportunities, and consistently exceeding sales objectives. Your ability to deliver compelling product insights, strategic pricing, and tailored promotional solutions will be essential in driving success and enhancing the Evolus customer journey. This is an exciting opportunity to make a meaningful impact in a growing organization, while shaping the customer experience and contributing to the success of our field sales team. If you join our team, you will be working on some of the most exciting opportunities and challenges we face, with a team that values growth, recognition, and camaraderie. If you are looking for an opportunity to exhibit your knowledge and technical abilities in a unique environment, then look no further! In this role, you will be challenged to drive the success of Evolus in an effort to build a brand like no other. Essential duties and responsibilities where you'll make the biggest impact… * Meet or exceed established sales quotas and performance metrics * Drive direct sales of our innovative aesthetic products within an assigned territory through execution of sales strategies, promotional campaigns, and educational events * Represent the Evolus brand with professionalism, integrity, and a deep understanding of our value proposition * Accurately and promptly complete all administrative responsibilities, including expense reports, sales tracking, and other required documentation * Maintain consistent follow-up with customers throughout the sales cycle to foster strong, long-term relationships * Conduct regular in-person and virtual meetings with customer accounts to ensure satisfaction and identify opportunities for upselling or cross-selling * Effectively manage territory and sample budgets, ensuring all spending aligns with corporate guidelines and expectations * Stay current on all relevant clinical data, product updates, and industry trends to serve as a reliable resource for customers * Collaborate with customers to plan, coordinate, and execute promotional activities that drive brand awareness and product adoption * Responsible for ensuring personal and company compliance with all Federal, state, local and company policies & procedures * Perform ad-hoc project requests and additional duties when assigned * Other duties as assigned * This is a field-based position in North Arizona and the surrounding area. Must live in territory and no relocation assistance provided * Up to 50-75% travel, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings Qualifications and Skills You'll Bring to the Team… * Bachelor's degree or equivalent work experience * Valid driver's license * Excellent analytical, problem solving and organizational skills * Strong interpersonal and teamwork skills * Effective verbal and written communication skills * Technically savvy with the ability and desire to embrace new and necessary applications * Willingness and ability to travel up to 50-75% of the time, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings Preferred AEM Qualifications… * 5+ years of successful sales experience in the injectable aesthetics market, or comparable experience selling to medical spas, plastic surgeons, dermatologists, or other cash-pay healthcare verticals strongly preferred * Candidates with less experience but a strong aptitude for sales, a passion for aesthetics, and a track record of high performance in consultative or relationship-based sales roles are encouraged to apply * Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships * Experience working in fast-paced, entrepreneurial environments with the ability to adapt quickly and take initiative * Comfort with clinical education, promotional activities, and engaging multiple stakeholder types (e.g., physicians, office managers, staff) Senior AEM Requirements (external candidates)… * Above AEM criteria + * Minimum of 3 years of field experience selling injectables in the aesthetics space * Proven success in driving sales growth and developing key customer relationships * Deep knowledge of facial aesthetics, injectable products, and competitive dynamics. * Strong strategic and negotiation skills, with the ability to influence decision-makers. * Demonstrated ability to lead within a territory and mentor peers as needed. Preferred Qualifications… * Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships Compensation & Total Rewards This is an Exempt position. The expected base pay range for this position is $100,000 for the Aesthetic Experience Manager position and $120,000 for the Senior Aesthetic Experience Manager. You are eligible for a sales incentive compensation terms and conditions apply. Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations including but not limited to role-relevant knowledge and skills, experience, education, geographic location, certifications, and more. We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of medical, dental and vision benefits to help you feel your best and be your best. We also provide those benefits you shouldn't have to worry about, from employer covered life insurance to short-term disability. Take advantage of the 401k match offered by Evolus and let us invest in your future. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure between the Christmas and New Years holidays? We have that, too. Additional perks include regularly catered team meals at our Evolus Headquarters, a fully stocked kitchen (Kombucha & Coffee included), and the opportunity to join an organization where our values of Grit, Impact, Fun, and Transparency are displayed daily. Evolus takes pride in being a company on the forefront of innovation, while being committed to conducting its business with the highest degrees of integrity, professionalism, and social responsibility. We are also committed to complying with all laws and regulations that apply to our business. Employee welfare is no different. Here at Evolus, we don't just work together, we've built a culture of inclusion! Because of this, you'll find yourself immersed in an environment that not only promotes respect, collaboration and team building, but a community too. And that's just the tip of the iceberg. Join our team and see for yourself! EOE M/F/D/V. For more information, please visit our website at ************** or reach out to ******************. #LI-HH1 #LI-REMOTE
    $100k-120k yearly Auto-Apply 12d ago

Learn more about user experience researcher jobs

How much does a user experience researcher earn in Mesa, AZ?

The average user experience researcher in Mesa, AZ earns between $63,000 and $119,000 annually. This compares to the national average user experience researcher range of $73,000 to $135,000.

Average user experience researcher salary in Mesa, AZ

$87,000
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