User experience researcher jobs in New York, NY - 361 jobs
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Opinion Bureau
User experience researcher job in New York, NY
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$53k-107k yearly est. 1d ago
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Senior Mortgage Credit Research Leader
Prudential Annuities Distributors (Pad
User experience researcher job in Newark, NJ
A global financial services leader in Newark, NJ is seeking an experienced professional in mortgage credit research with a strong background in underwriting and analytical skills. You will evaluate investment opportunities and train junior analysts, contributing to a collaborative team environment. Required qualifications include a BA/BS degree and at least 10 years of experience in the field. A competitive salary range of $200,000 to $225,000 is offered for this role.
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$200k-225k yearly 4d ago
Insights Director: Lead Consumer & Corporate Research
Global Strategy Group 3.5
User experience researcher job in New York, NY
A leading public affairs agency in Washington, DC seeks a Director for their Insights research team. This role involves managing consumer insights, corporate, and market research projects, requiring 6-8 years of relevant experience. Candidates must excel in project management, client engagement, and have a background in both quantitative and qualitative methods. A comprehensive benefits package and discretionary bonus are included.
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$98k-135k yearly est. 1d ago
Distinguished Applied Researcher
Capital One 4.7
User experience researcher job in New York, NY
At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.
Team Description:
The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business.
This is an individual contributor (IC) role driving strategic direction through collaboration with Applied Science, Engineering and Product leaders across Capital One. As a well-respected IC leader, you will guide and mentor a team of applied scientists and their managers without being a direct people leader. You will be expected to be an external leader representing Capital One in the research community, collaborating with prominent faculty members in the relevant AI research community.
In this role, you will:
Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money.
Leverage a broad stack of technologies - Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more - to reveal the insights hidden within huge volumes of numeric and textual data.
Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.
Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences.
Flex your interpersonal skills to translate the complexity of your work into tangible business goals.
The Ideal Candidate:
You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it's about making the right decision for our customers.
Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them.
Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea.
A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You're passionate about talent development for your own team and beyond.
Technical. You're comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms.
Has a deep understanding of the foundations of AI methodologies.
Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF.
An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes.
Experience in delivering libraries, platform level code or solution level code to existing products.
A professional with a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects.
Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects.
Key Responsibilities:
Partner with a cross-functional team of scientists, machine learning engineers, software engineers, and product managers to deliver AI-powered platforms and solutions that change how customers interact with their money.
Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation
Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences
Leverage a broad stack of technologies - Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more - to reveal the insights hidden within huge volumes of numeric and textual data
Flex your interpersonal skills to translate the complexity of your work into tangible business goals
Basic Qualifications:
PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 4 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 6 years of experience in Applied Research
Preferred Qualifications:
PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields
LLM
PhD focus on NLP or Masters with 10 years of industrial NLP researchexperience
Core contributor to team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) or through continued pre-training, post training pipeline for alignment and reasoning, LLM optimizations, complex reasoning with multi-agentic LLMs
Numerous publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization)
Has worked on an LLM (open source or commercial) that is currently available for use
Demonstrated ability to guide the technical direction of a large-scale model training team
Experience with common training optimization frameworks (deep speed, nemo)
Experience contributing to the team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) or through continued pre-training, post training pipeline for alignment and reasoning, LLM optimizations, complex reasoning with multi-agentic LLMs
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Sales Territory: $273,000 - $311,500 for Distinguished Applied ResearcherCambridge, MA: $300,200 - $342,600 for Distinguished Applied ResearcherMcLean, VA: $300,200 - $342,600 for Distinguished Applied ResearcherNew York, NY: $327,600 - $373,800 for Distinguished Applied ResearcherSan Francisco, CA: $327,600 - $373,800 for Distinguished Applied Researcher
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$72k-106k yearly est. 2d ago
Experience Manager
Tier1Usa
User experience researcher job in New York, NY
LIVunLtd is looking for a Guest Experience Manager to join our growing team in New York, New York.
As the Guest Experience Manager you will work at one of LIVunLtd's luxury commercial buildings to oversee and manage all concierge services for guests and clientele. The Guest Experience Manager will oversee day‑to‑day related concierge and facility functions and activities, and administer company policies and procedures. As the Guest Experience Manager, you will serve as the main point of contact for all things related to concierge requests and will serve as a liaison between guests, clients, and internal operations, striving to anticipate needs, resolve issues promptly, and elevate overall guest satisfaction.
Pool knowledge, although not required, is definitely a bonus!ESSENTIAL RESPONSIBILITIESDaily Operations & Concierge Services
Lead daily visitor‑facing operations with a focus on customer service, organization, and efficiency ensuring visitors are attended to pleasantly, professionally, and promptly.
Interact with the public in a positive and enthusiastic manner, modeling exemplary service standards.
Communicate with a variety of visitors with diverse interests and abilities to ensure a positive retail experience.
Support customer service in resolving visitor concerns and complaints in person, by phone, and via email.
Take strategies developed by senior leadership and execute them at the operational level and provide feedback for continuous improvement.
Execution of Gift With Purchase and other marketing campaigns.
Daily communication and interactions with 90+ retailers.
Liaison, survey, and feedback coordination between the management and the tenants
Capture retail trends, patterns, and sales and provide a comparison analysis with the historical data.
Maintain, process, and respond to all google, yelp, tripadvisor reviews.
Fitness + Group Fitness Programs
Create and distribute a monthly calendar of classes and activities related to the property.
Collaborate with LIVunLtd's Fitness Director to create a recurring schedule of group fitness classes based on the allocated budget and clientele interest.
Collect daily attendance data from class instructors and report the totals each month to Fitness Director and VP, Operations.
Act as resident's point of contact for promoting and booking LIVunLtd's personal training sessions, private instruction, massage and spa services.
Events, Promotion, Sales, and Networking
Work with off‑site Creative Team to coordinate events on property.
Ensure LIV‑approved promotional materials are on display on property.
Attend periodic on‑site parties and functions.
Reconcile and submit invoices for all purchases and expenses.
Develop and maintain strong relationships with local businesses, restaurants, and preferred vendors.
Complete and maintain a “Neighborhood Guide” (guide provided by Creative Team) for local businesses in proximity to the property.
Make regular visits to “hot list” restaurants and venues to create awareness of our needs and our brand.
Dress professionally and polished at all times; when applicable wear corporate approved LIV apparel while working.
Operations + Facility Management
Oversee day‑to‑day facility operations, including daily upkeep and managing the cleaning and maintenance of equipment
Ensure compliance with safety/emergency/incident/accident protocols.
Maintain effective communication with residents, supervisors, building management and ownership in order to keep them apprised of club operational needs, happenings, and occurrences.
Training, educating, monitoring, and coaching on‑site staff on all facility procedures.
Reporting issues to property management, such as HVAC, lighting, plumbing, painting, hazards, etc.
NOTE
The specific examples in each section are not intended to be all‑inclusive, they represent the typical elements and criteria considered necessary to perform. Other job‑related duties may be assigned and could require work outside of duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; “at will” employment remains.
COMPENSATION
The Guest Experience Manager position with LIVunLtd pays a range from $60,000-$75,000 per annum. Being the third party nature of LIVunLtd, salaries are dependent on the location of the position.
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$60k-75k yearly 4d ago
Experience Manager
ULTA Beauty 4.3
User experience researcher job in Scarsdale, NY
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Experience Manager (EM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
Drive company profitability through operational excellence, top‑line sales growth and expense control.
Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.
Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.
Support direct reports in developing and maintaining their clientele.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy.
People
Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store.
Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two‑way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.
Create an inclusive environment that inspires and encourages the growth and engagement of associates.
Support all aspects of manager and associate professional development, including training, providing individualized competency‑based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals.
Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices.
Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
Process
Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store, including the Infection Control Policy.
Adhere to and enforce Ulta Beauty's dress code.
Use the company's scheduling tool as directed to create and adjust schedules, manage attendance in‑the‑moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives.
Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention.
Execute day‑to‑day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
Utilize company programs, tools, and resources to drive store improvements.
Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store.
JOB QUALIFICATIONS Education
Bachelor's degree is preferred
Cosmetology license and/or a cosmetology management license where required by state law
Experience
2-3+ years relevant, fast‑paced retail management work experience or other relevant work experience
Financial management: success with driving top‑line sales, interpreting reporting data, managing payroll budgets, and controlling expense
Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives
Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change‑curve, developing collaborative relationships with others, and leading and influencing a team
Skills
Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
Excellent written and verbal communication
Strong collaboration and interpersonal skills
Strong organizational skills to manage multiple tasks
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
SPECIAL POSITION REQUIREMENTS
Work a flexible, full‑time schedule to include days, evenings, weekends, and holidays
Attend corporate business meetings and conferences
WORKING CONDITIONS
Continuous mobility throughout the store during shift
Frequent standing, bending, reaching, and twisting during shift
Frequent lifting and/or moving up to 25 lbs. during shift
Continuous coordination and manipulation of objects during shift
Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $33.00 - $40.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full‑time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part‑time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty(NASDAQ: ULTA),the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well‑established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full‑service salon in every store featuring-hair, skin, brow, and make‑up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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$33-40 hourly 2d ago
Senior UX Researcher, Machine Learning
Etsy 4.7
User experience researcher job in New York, NY
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
Salary Range:
$136,000.00 - $176,000.00What's the role?
We're looking for a Senior UserExperienceResearcher who's passionate about blending data science and human insight to shape how our machine learning systems - powering Search, Recommendations, and Ads - help people discover the things they love.
This is a full-time position reporting to the Product Research Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.
For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here.
What's this team like at Etsy?
The Search, Recommendations, and Ads ML teams work on systems that influence nearly every buyer and seller experience on Etsy. Together, you'll explore how customers interact with algorithms - how they search, how they browse, and how they trust what they see - and ensure our models reflect the diversity, creativity, and authenticity of our community.
What does the day-to-day look like?
Design and lead research that blends quantitative analysis with qualitative storytelling to illuminate how buyers and sellers experience Etsy's machine-learning-powered features (e.g., data-driven segmentation, survey analysis, journey mapping).
Partner with ML engineers and data scientists to identify where human insights can inform model training, evaluation, and optimization.
Study how users interpret algorithmic recommendations, search results, and ad placements - and how those systems can better align with user intent, expectations, and delight.
Combine attitudinal data derived from interviews, usability studies, and surveys with behavioral and analytics data to identify impactful opportunities to improve our ML models.
Develop evaluation frameworks that combine quantitative metrics (relevance, engagement, fairness) with human experience measures (trust, satisfaction).
Communicate insights through engaging storytelling - turning data, quotes, and trends into clear guidance for cross-functional partners.
Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.
Qualities that will help you thrive in this role are:
You're fluent in both human stories and statistical models - equally comfortable running regressions or facilitating a cross-functional strategy workshop.
You've led userresearch in complex, data-driven environments and have 3+ years of experience influencing product decisions.
You are confident with qualitative and quantitative userresearch methods like contextual inquiry, usability testing, survey design, and diary studies.
You have experience with database querying (BigQuery / SQL) and are familiar with statistical programming (R, Python) and advanced analytics.
You have experience with AI-powered products (e.g., large language models, conversational AI, generative AI) and a robust understanding of the underlying technology and unique user challenges.
You are familiar with human-in-the-loop workflows, reinforcement learning from human feedback (RLHF), or model interpretability.
You love collaborating across disciplines - translating between the perspectives of machine learning engineers, designers, and product managers.
You're motivated by making technology more human, transparent, and trustworthy.
Bonus Points
You have experienceresearching or supporting Search, Recommendation, or Ads systems in large-scale marketplaces.
You hold a Master's or Ph.D. in Human-Computer Interaction, Data Science, Statistics, Cognitive Science, Sociology, or a related field.
Additional Information
What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
$136k-176k yearly Auto-Apply 8d ago
Social Growth Marketing Researcher (Temp)
Advanced Systems Group 4.2
User experience researcher job in New York, NY
Description About Us: Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients' success through tailored solutions. One of North America's largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe. We are looking for: Advanced Systems Group LLC. is seeking a forward-thinking Social Growth Marketing Analyst who sits at the intersection of content distribution and optimization, data analytics, and artificial intelligence. This is not a traditional social media management role. You will be the architect of our client's social growth engine that informs their social strategy, leveraging cutting-edge AI tools to predict trends, drive increased audience engagement, and optimize their presence across social platforms and App Stores. You should be obsessed with data, fluent in the latest AI technologies, and know how to convert social engagement into tangible growth. This is a 3-month role with a strong possibility of extension. Responsibilities:
Lead the AI adoption strategy: Scout, test, and implement the latest AI tools to revolutionize our social workflow.
Predictive Modeling & Simulation: Utilize AI bots and agents to simulate audience behaviors and predict the performance of campaign concepts before they go live.
Real-Time Trend Analysis: Identify and deploy AI-driven social listening tools to identify rising trends instantly and automate real-time content posting strategies to capture viral moments.
Close the Loop: Deeply analyze social performance data to uncover algorithmic patterns, behavioral trends, and "why" things work, not just "what" worked.
Strategic Refinement: Translate raw data into tactical recommendations that help optimize our social media roadmap across all platforms.
Reporting: Build dynamic dashboards that track growth metrics, engagement rates, and ROI, ensuring all decisions are backed by evidence. Review and manage monthly reports from agency partners. Identify ad hoc data pull needs and run analytics.
Cross-Channel Optimization: Analyze traffic flow from social channels to App Stores to identify drop-off points and conversion opportunities.
Data-Led ASO Strategy: Refine App Store creative assets (screenshots, videos) and copy based on social testing data and user sentiment analysis.
Implementation: Execute ASO experiments and implement changes to maximize organic installs and conversion rates.
Rigorous Testing: Establish the development, execution & analysis of the testing frameworks, including proposal and refinement of testing hypotheses, to inform the strategic and creative direction
Paid media campaigns: Oversee concepting, execution, and reporting on paid boosting campaigns in conjunction with agency support.
Stay Ahead of the Curve: Act as the internal subject matter expert on all social platform updates, algorithm changes, and emerging features.
Adaptability: Proactively propose new strategies to leverage new platform capabilities (e.g., new social algorithms, broadcast channels) the moment they are released.
Manage internal team operations, partnering with procurement, product, GTM, Legal, etc to streamline team operations and inbound creative requests.
Create internal inbound social request workflows. Own social attribution workflows (data pulls, refinements, etc).
Required Qualifications & Experience:
Experience: 4-5+ years in Growth Marketing, Social Strategy, or Digital Performance Marketing.
AI Fluency: Demonstrated experience using AI tools for more than just copy (e.g., Using AI for data analysis, trend spotting, image generation, or audience simulation).
Social Media fluency: experienced and skillful in keeping up to date on the rapidly changing social media landscape-and what makes content ‘social media first'
Analytical Skills: Strong proficiency in analytics tools (Google Analytics, Sprinklr, Mixpanel, Tableau, and native platform insights like Meta Business Suite).
ASO Knowledge: Understanding of the mobile app ecosystem and factors that drive App Store rankings and conversion.
Mindset: You are a "mad scientist" of social marketing-you love running experiments, breaking things to see how they work, and trusting data over intuition.
Compensation & Benefits:This full-time role offers a salary of $160,000-$180,000 depending on experience. Interested applicants, including those from Washington state, may contact [email protected] to request a full disclosure of the benefits offerings.
Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$160k-180k yearly Auto-Apply 6d ago
Mixed Method UX Researcher
Us Tech Solutions 4.4
User experience researcher job in New York, NY
+ As a UX Researcher, you will conduct independent research, analyze real user behavior and work with Designers, Product Managers and Engineers to improve product for business users. Your research will be a key driver in making projects successful, and you are encouraged to find new opportunities for improving product UX.
**Responsibilities:**
+ Drive user centered product strategy through close partnerships with Research, Design, and our product partners (PMs and Eng).
+ Work closely with executive stakeholders to understand top of mind questions and define and scope research to answer those questions.
+ Define the roadmap of research for foundational and strategic work across product pillars.
+ Collaborate with various functions & multiple teams across PA's.
**Experience:**
+ 5+ years' experience as a UserExperienceResearcher.
+ Mixed methods research (quantitative and qualitative)
+ Previous experience working on growth or go-to-market research strategies
+ Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
+ Breadth of experience in qualitative research methodology, and product strategy.
+ Excellent interpersonal skills and demonstrated ability to work with a wide variety of stakeholders from different disciplines and levels.
+ Excellent communication, facilitation, and presentation skills.
+ Evidence of strategic-level impact.
+ Excited about working on large scale products, helping a very diverse user base.
+ Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
**Skills:**
+ Mix Method Research
+ Growth or Go-to-market research strategies
+ Research methodologies
+ Product life cycle
**Education:**
+ Bachelor's degree in human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$92k-132k yearly est. 60d+ ago
Quantitative UX Researcher III
Linda Werner & Associates 3.6
User experience researcher job in New York, NY
Job Description
The Quantitative UX Researcher will lead the development, management, and analysis of large‑scale tracking surveys that inform product and userexperience decisions. This role requires deep expertise in quantitative research methods, survey design, and statistical analysis, along with the ability to operate effectively in fast‑paced, ambiguous environments. Candidates must hold a Bachelor's degree with at least seven years of relevant experience, a Master's degree with five years of experience, or a PhD with a minimum of two years of experience in userexperienceresearch or a related field.
Key Responsibilities
Design, manage, and analyze large‑scale tracking surveys, with a focus on longitudinal UX measurement.
Produce comprehensive research reports that translate complex data into clear, actionable insights.
Prioritize and manage multiple research initiatives in rapidly evolving environments.
Generate insights that inform both ongoing product development and future research opportunities.
Support data‑driven decision‑making through rigorous quantitative methodologies.
Minimum Qualifications
Bachelor's degree with 7+ years of relevant UX researchexperience, or Master's degree with 5+ years of experience, or PhD with 2+ years of experience.
Demonstrated proficiency in R, particularly the Tidyverse ecosystem.
Experience in survey design, item development, and large‑scale data collection.
Strong foundation in statistical analysis, including descriptive statistics, regressions, ANOVA, and t‑tests.
Hands‑on experience conducting primary research.
Proficiency with Google Workspace tools.
Python coding experience is a plus.
Must‑Have Skills
Advanced coding skills in R (Tidyverse).
Survey design and item development expertise.
Strong statistical analysis capabilities (descriptive, regression, ANOVA, t‑tests).
Nice‑to‑Have Skills
Python programming experience.
Familiarity with Google Suite applications.
Hands‑on primary researchexperience.
Education & Certifications
Required: Bachelor's, Master's, or PhD in a relevant field such as Psychology, Statistics, Human‑Computer Interaction, or Social Sciences.
Day‑to‑Day Responsibilities
Design, manage, and analyze large‑scale tracking surveys.
Develop detailed research reports and presentations.
Prioritize research tasks in a fast‑changing environment.
Deliver actionable insights to support ongoing and future product decisions.
Projects & Product Areas Supported
Large‑scale tracking surveys measuring userexperience across Facebook‑related issues.
Longitudinal studies monitoring UX trends over time.
Data‑driven research initiatives that guide product strategy.
Broad, horizontal understanding of the application ecosystem to inform UX improvements.
Preferred Background
Experience conducting government‑scale surveys.
Prior work at a large social technology company.
About the Team
Specializes in quantitative UX research.
Focuses on survey‑based insights to improve product and userexperience.
Operates in a dynamic, fast‑paced, and highly collaborative environment.
Success Metrics
Quality, clarity, and impact of research insights.
Timely and effective project execution.
Ability to adapt and prioritize in ambiguous or rapidly shifting conditions.
Expected Challenges & How This Role Addresses Them
Navigating rapidly changing research priorities.
Balancing multiple concurrent projects.
Ensuring data quality and delivering insights that drive meaningful action.
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
Location: United States (Remote)
Role type: Contract 8 Month Position
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Application Question(s):
Do you or will you in the future require any sponsorship to work in the US?
Language:
English (Required)
$95k-136k yearly est. 14d ago
Lead UX Researcher
Adpcareers
User experience researcher job in New York, NY
ADP is hiring a Lead UX Researcher.
Are you inspired by transformation and making an impact on the lives of millions of people every day?
Are you empathic to client needs and committed to leveraging research to create elegant, easy-to-use experiences?
Well, this may be the role for you. Ready to design what's next?
Join ADP's UX Research team and shape the future of human capital management for some of the world's largest enterprises. In this role, you won't just conduct research - you'll influence strategy, guide design decisions, and ensure our products deliver meaningful impact for HR practitioners and their organizations.
As a trusted research lead, you'll dive deep into the complexities of the HR experience, uncovering insights that help product teams define the problem space and empower UX designers to craft solutions that truly resonate with the people using them. Your work will directly inform how millions of people interact with our software every day. And every day, you will be the voice of practitioners and clients with UX designers, product managers, developers, customer service, and sales.
Like what you see? Apply now!
Learn more about ADP at jobs.adp.com
What You'll Do:
Here's what you can expect on a typical day in the life of a UX Researcher at ADP.
Product voice and ownership mindset. You're the lead voice asking "why" to understand what questions you need to answer and how data might help make those decisions. You'll also create proposals and timelines to make these ideas a reality.
Strategy and vision. We're always looking for new methods and approaches to gathering reliable data. You have a desire and aptitude for spotting UserExperienceresearch trends and using them in the enterprise.
You'll work each day with people from across the product development team in a fast-paced environment to understand issues and communicate user priorities.
Recruit & Collect. Having experience working in scrums and as part of Agile work teams, you'll recruit and manage test participants for your research and collect quantitative and qualitative data to meet product goals and support data-driven design.
Variety of work. There is no typical day. You could be working on anything from data collection to one-on-one conversations with clients or coding a survey. You know how to apply different methods based on the situation.
$92k-129k yearly est. 1d ago
Lead UX Researcher
Blueprint30 LLC
User experience researcher job in New York, NY
ADP is hiring a Lead UX Researcher.
Are you inspired by transformation and making an impact on the lives of millions of people every day?
Are you empathic to client needs and committed to leveraging research to create elegant, easy-to-use experiences?
Well, this may be the role for you. Ready to design what's next?
Join ADP's UX Research team and shape the future of human capital management for some of the world's largest enterprises. In this role, you won't just conduct research - you'll influence strategy, guide design decisions, and ensure our products deliver meaningful impact for HR practitioners and their organizations.
As a trusted research lead, you'll dive deep into the complexities of the HR experience, uncovering insights that help product teams define the problem space and empower UX designers to craft solutions that truly resonate with the people using them. Your work will directly inform how millions of people interact with our software every day. And every day, you will be the voice of practitioners and clients with UX designers, product managers, developers, customer service, and sales.
Like what you see? Apply now!
Learn more about ADP at jobs.adp.com
What You'll Do:
Here's what you can expect on a typical day in the life of a UX Researcher at ADP.
Product voice and ownership mindset. You're the lead voice asking "why" to understand what questions you need to answer and how data might help make those decisions. You'll also create proposals and timelines to make these ideas a reality.
Strategy and vision. We're always looking for new methods and approaches to gathering reliable data. You have a desire and aptitude for spotting UserExperienceresearch trends and using them in the enterprise.
You'll work each day with people from across the product development team in a fast-paced environment to understand issues and communicate user priorities.
Recruit & Collect. Having experience working in scrums and as part of Agile work teams, you'll recruit and manage test participants for your research and collect quantitative and qualitative data to meet product goals and support data-driven design.
Variety of work. There is no typical day. You could be working on anything from data collection to one-on-one conversations with clients or coding a survey. You know how to apply different methods based on the situation.
$92k-129k yearly est. 1d ago
UX Researcher | Contractor-NYC
Answerlab
User experience researcher job in New York, NY
AnswerLab is looking for contract UX Researchers based in NYC. Must be comfortable conducting in-person sessions.
Who We Are
AnswerLab is a UX research and experience strategy firm that partners with the worlds boldest brands to create experiences people love. We dont just deliver insightswe shape product direction, influence strategy, and accelerate innovation at companies like Amazon, American Express, Google, and Meta.
As a team of experience strategists, we uncover the why behind user behavior and transform it into clarity, direction, and momentum for our clients. Whether advising on AI, accessibility, or emerging technologies, we help design solutions that drive measurable business impact and build better futures for users.
What makes us successful is simple: the people who work here. Were a team of intelligent, curious, and collaborative professionals who care deeply about solving problems and making a difference. At AnswerLab, youre empowered to lead, grow, and have a real impactsupported by teammates who value thoughtful work, cross-functional collaboration, and yes, even a good laugh along the way.
Who You Are
You are passionate about research: you love to learn new methods, test out new tools and technologies, and think deeply about the human-centered issues we face as researchers. You also see yourself as a partner to stakeholders and clients, bringing them into the researchexperience and listening deeply to their needs as you conduct studies that address their business questions. Youre proactive, adaptable, and organized: youre ready to explore creative solutions to challenges as they arise, and you have the time management skills to keep everything moving forward.
Ideal candidates have at least 4 years of hands-on experience leading research studies, with experience partnering with stakeholders or clients during the research process. We are open to candidates from a range of consulting and research backgrounds (e.g., UX research, market research, academia, public health, etc.).
This role requires availability to attend in-person research sessions or client meetings at our NYC office or designated client sites.
The qualified candidate will be responsible for:
Building trusted relationships with clients, including providing consultative guidance and proactively recommending/implementing solutions to drive the research process forward
Leading UX research studies end-to-end, including:
Consulting on research methodology or project scope, as appropriate
Developing moderator guides
Consulting with clients on the development of prototypes for testing
Moderating remote and in-person (when safe) userexperienceresearch studies or conducting interviews in the field
Analyzing the research findings, delivering insights that address the stated research questions
Crafting recommendations in alignment with research findings for potential next steps in product development
Developing presentations (written deliverables and/or slide decks) to communicate findings and recommendations
Collaborating with clients to ensure the report meets their business needs
Presenting to client teams
Exploring creative solutions to research challenges, such as providing recommendations to improve internal processes or establish best practices with our clients
Continuing to develop your research and consultative skills, leveraging these skills to create researchexperiences that our clients, participants, and colleagues love while delivering impactful results
Keeping projects on schedule and within scope and budget
Contributing to AnswerLabs knowledge library: documenting best practices and contributing your expertise to internal initiatives and learning experiences as appropriate.
We understand that outstanding candidates can come from a variety of backgrounds. While specific experience is important, we are ultimately looking for candidates who have the personal characteristics to thrive in a growing client-focused business.
The qualified candidate will have experience in and meet most of the criteria listed below:
4+ years of hands-on experience conducting qualitative research, either in the UX space or a related research field.
Leading consulting engagements with clients/stakeholders -- either in research specifically or with a management consulting firm that uses analytical data to support conclusions
Designing and writing discussion guides, screeners, test protocols, and final reports
Using online/remote tools for conducting research (e.g., Zoom, WebEx, GoToMeeting, etc.)
Conducting presentations with senior-level business managers and executives
Demonstrated ability to 1) work independently and drive towards deadlines, 2) produce high-quality deliverables for clients, and 3) think creatively and solve problems
Ability to engage with business and research managers in Fortune 500 companies
Excellent communication skills and the ability to facilitate discussions
Ability to work in a fast-paced deadline-driven environment, manage competing priorities, and be an independent problem-solver
Presentation skills, including building slide decks and presenting results and recommendations to clients
Undergraduate and/or advanced degree preferably an educational background in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or other related disciplines with a solid foundation in research-based design using qualitative methods
In addition to expertly meeting the requirements outlined above, your success will be measured on our eight Core Values:
AnswerLab's Core Values:
Build trust
Provide amazing service
Support and Encourage Inclusivity
Jump in to help others
Handle change with flexibility
Innovate our products and processes
Explore creative solutions to challenges
Make AnswerLab a great place to work
Physical Requirements:
Overtime may be required to meet project deadlines.
Sitting for extended periods.
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.
No staffing/recruiting agencies, please.
We are interested in every qualified candidate who is eligible to work in the United States, however, we are not able to sponsor visas at this time.
At AnswerLab, our mission is to create experiences people love. This means we strive to make our company a great place to work for people from all walks of life. Hiring people from a wide variety of backgrounds makes our company stronger and helps us achieve our mission.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$92k-129k yearly est. 10d ago
Marketing Insights Researcher - Scaled Business Marketing
Meta Platforms, Inc. 4.8
User experience researcher job in New York, NY
The mission of the Marketing Insights team is to understand the needs, experiences, behaviors, and attitudes of our users and customers to maximize the value Meta can deliver across our platforms and services. Our team are experts in research technique and practice, but our differentiator is how we act as full-stack partners to help identify and actualize the marketing strategies that connect people and businesses to meaningful experiences.
Minimum Qualifications
* Research Expertise: 6+ years of researchexperience. High degree of qualitative and quantitative research expertise, with the ability to apply them in a business context to drive decision-making and raise salience of new opportunities
* Marketing Expertise: Proven expertise in shaping insights-driven marketing campaigns and product launches from definition to execution with a focus on shaping strategy, driving alignment, and delivering business outcomes
* Strategic skills: Adept at navigating ambiguity, identifying problems to solve, setting priorities, and driving learning agendas with minimal guidance
* Education: Bachelors degree required, MA or PhD preferred
Preferred Qualifications
* 3+ years experience working in the digital advertising landscape and specifically with Meta's suite of advertising and measurement products
* Experience with marketing campaign analysis and measurement
* Experience influencing, and providing direction to cross-functional teams, including engineering, data science, sales, product, and creative to execute and evaluate marketing campaigns
Responsibilities
* Develop the learning agendas to support progress on business goals
* Design and execute quantitative and qualitative research to support decision-making, strategic planning and shape marketing/brand strategies, campaign development, product development, retail/channel strategy
* Translate research findings into actionable insights with clear recommendations
* producing highly effective communication that motivates people to apply learnings in marketing and across the organization
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
$146k-190k yearly est. 35d ago
UX Researcher
Sonsoft 3.7
User experience researcher job in Roseland, NJ
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
• Assumes overall responsibility for research methodologies that are leveraged and incorporated throughout the Software Development Lifecycle ensuring end-user participation in an iterative manner.
• Follows processes and best practices of UCD and Research and contributes to the communication and establishment of UCD processes across projects.
• Works with internal and external customers (Marketing, Service Technology, end-users and domain experts) to analyze user and business needs
• Conducts usability tests, card sorts, surveys, focus groups, interviews, task analysis, field and crowd sourcing userresearch.
• Identifies the appropriate userexperienceresearch methods/activities for each project, and is responsible for designing, planning, implementing and communicating the results of these studies to the project teams.
• Provide input to the User Interface design of applications based upon research findings.
• Work collaboratively with UX team members, Development teams, Product Owners, Users, and other stakeholders as part of an agile software development process
• Leverage UserExperienceresearch and analysis techniques to evaluate product requirements, user interface designs, and product modules or functional areas
• Participate in the development of schedules by providing estimates regarding individual research tasks. Assist management in project tracking by providing regular, comprehensive status reports and/or project plans.
• Acts as an internal UX Research consultant providing business and technical guidance on userexperience to Development, Product Management and other stakeholders
Qualifications:
• Proficient at planning for, recruiting, designing, and moderating research activities
• Capable to scoping research projects and determining appropriate qual/quant methods
• Experience conducting research throughout an agile software development process.
Education:
• Bachelor's or Advanced Degree in a field such as Cognitive Psychology, Human-Computer Interaction, Human Factors, Engineering Psychology, Computer Science, Technical Communication, or Information Design
• 5+ years of UX researchexperience in software or web product development
Qualifications
· Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
· Minimum of 3 years professional experience in UserResearch, working successfully with project teams to drive results into design and development throughout the project lifecycle.
· A strong portfolio demonstrating past work experience and deliverables (including study plans, reports).
· End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting).
· Hands-on experience with the following methods: lab-based user testing, remote testing, field research, and survey design.
Preferred Qualifications:
· Experience in mobile or device-specific userresearch.
· Experience in instructional design.
Education:
· Masters or PhD degree in Cognitive or Experimental Psychology, Technical Communication, Human Computer Interaction, or related field.
Additional Information
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time
$74k-99k yearly est. 60d+ ago
Online Research Participant - Earn Cash for Sharing Your Views
Opinion Bureau
User experience researcher job in Hempstead, NY
Take quick online surveys and earn rewards for sharing your thoughts. Join today - it's free and easy!
$53k-108k yearly est. 1d ago
Applied Researcher I (AI Foundations)
Capital One 4.7
User experience researcher job in New York, NY
At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.
Team Description:
The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business.
In this role, you will:
Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money.
Leverage a broad stack of technologies - Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more - to reveal the insights hidden within huge volumes of numeric and textual data.
Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.
Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences.
Flex your interpersonal skills to translate the complexity of your work into tangible business goals.
The Ideal Candidate:
You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it's about making the right decision for our customers.
Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them.
Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea.
A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You're passionate about talent development for your own team and beyond.
Technical. You're comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms.
Has a deep understanding of the foundations of AI methodologies.
Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF.
An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes.
Experience in delivering libraries, platform level code or solution level code to existing products.
A professional with a track record of coming up with high quality ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects.
Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects.
Basic Qualifications:
Currently has, or is in the process of obtaining, a PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 2 years of experience in Applied Research
Preferred Qualifications:
PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields
LLM
PhD focus on NLP or Masters with 5 years of industrial NLP researchexperience
Multiple publications on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization)
Member of team that has trained a large language model from scratch (10B + parameters, 500B+ tokens)
Publications in deep learning theory
Publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR
Optimization (Training & Inference)
PhD focused on topics related to optimizing training of very large deep learning models
Multiple years of experience and/or publications on one of the following topics: Model Sparsification, Quantization, Training Parallelism/Partitioning Design, Gradient Checkpointing, Model Compression
Experience optimizing training for a 10B+ model
Deep knowledge of deep learning algorithmic and/or optimizer design
Experience with compiler design
Finetuning
PhD focused on topics related to guiding LLMs with further tasks (Supervised Finetuning, Instruction-Tuning, Dialogue-Finetuning, Parameter Tuning)
Demonstrated knowledge of principles of transfer learning, model adaptation and model guidance
Experience deploying a fine-tuned large language model
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Cambridge, MA: $218,700 - $249,600 for Applied Researcher IMcLean, VA: $218,700 - $249,600 for Applied Researcher INew York, NY: $238,600 - $272,300 for Applied Researcher ISan Francisco, CA: $238,600 - $272,300 for Applied Researcher ISan Jose, CA: $238,600 - $272,300 for Applied Researcher I
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$72k-106k yearly est. 2d ago
Applied UX Researcher (Messaging Apps)
Us Tech Solutions 4.4
User experience researcher job in New York, NY
**Duration: 6 months (Hybrid)** + This project is focused on evaluating new and existing mobile features for iOS in conjunction with upcoming feature rollouts and marketing initiatives. The goal is to assess how these features are perceived by users and to inform strategic decisions around whether a feature should be launched, improved, or deprioritized-ultimately ensuring that feature development aligns with user needs and delivers meaningful value.
**Overall Responsibilities:**
+ This role will focus on using survey and interview studies to evaluate features, and messaging, and to inform a potential marketing strategy.
+ Design and implement research studies (semi-structured interviews, usability tests, surveys).
+ Run research studies (e.g., program a survey in Qualtrics, carry out interviews with participants, etc.).
+ Plan and execute evaluations of new and existing messaging apps features.
+ Define success metrics and KPIs for feature performance.
+ Design userresearch studies and analyze feedback to assess feature value.
+ Identify user pain points and areas for improvement.
+ Make data-driven recommendations on whether a feature should be launched, improved, or deprioritized.
+ Align recommendations with business goals and marketing strategies
+ Create reports and presentations to communicate findings and decisions.
+ Influence product roadmap and prioritization through clear evidence-based insights.
+ Analyze results and communicate findings (e.g., in slide decks).
**Experience (Mandatory):**
+ 4 years of experience in an applied research setting, or similar.
+ Experience assessing and enhancing the userexperience of messaging and mobile app features during launch phases on iOS and Android.
+ Strong understanding of userexperience (UX) principles and design thinking.
+ Experience with research design and analysis utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
+ Experience with Qualtrics and basic statistical techniques.
+ Strong grasp of diverse research methods, including A/B testing, alpha and beta testing, usability studies, concept testing, diary studies, literature reviews, focus groups, and surveys etc.
+ Excellent communication and collaboration skills including ability to distil findings into concise insights and engage and excite stakeholders about research.
**Experience (Desired):**
+ Successful track record of running userresearch programs, employing a variety of qualitative and quantitative research methods.
+ Self-motivated and able to work with little direction.
+ Passionate, high attention to detail, innovative, creative, and team focused.
+ Familiar with Android or iOS.
**Education:**
+ BA/BS degree or equivalent practical experience.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$92k-132k yearly est. 60d+ ago
Senior UX Researcher
Blueprint30 LLC
User experience researcher job in New York, NY
ADP is hiring a Senior UX Researcher.
Are you inspired by transformation and making an impact on the lives of millions of people every day?
Are you empathic to client needs and committed to leveraging research to create elegant, easy-to-use experiences?
Well, this may be the role for you. Ready to design what's next?
In this role, you will be part of ADP's UX Research team, where you will identify and conduct various research methods to inform what we create for ADP's cloud-based payroll, tax, HR, and benefits solutions. Every day, you will be the voice of our clients with UX designers, product managers, and developers. You're on a constant mission to understand them better by analyzing research data and asking key questions that inform our product and design decisions. You help our developers better understand their clients so that they can build a better product.
To thrive in this role, you should be comfortable running all phases of research, from planning to study and presentation. You know how to identify the proper research methods based upon the product phase and timeline. You need experience conducting research interviews, survey coding (bonus points if you excel at complex survey design), and unmoderated usability testing. We're looking for an out-of-the-box thinker with a hunger to try new things and a passion for impact. You'll be accountable for something significant: the uncompromising quality of products that impact people's lives.
Like what you see? Apply now!
Learn more about ADP at jobs.adp.com
What You'll Do:
Here's what you can expect on a typical day in the life of a UX Researcher at ADP.
Product voice and ownership mindset. You're the lead voice asking why to understand what questions you need to answer and how data might help make those decisions. You'll also create proposals and timelines to make these ideas a reality.
Strategy and vision. We're always looking for new methods and approaches to reliable scientific data. You have a desire and aptitude for spotting UserExperienceresearch trends and turning them into enterprise recommendations.
You'll work each day with people from across the product development team in a fast-paced environment to understand issues and communicate user priorities.
Recruit - Collect. Having experience working in scrums and as part of Agile work teams, you'll recruit and manage test participants for your research and collect quantitative and qualitative data to meet product goals and support data-driven design.
Variety of work. There is no typical day. You could be working on anything from data collection to one-on-one conversations with clients or coding a survey. You know how to apply different methods based on the situation.
AI-Enhanced research. You'll work with research tools that incorporate modern AI capabilities, and give you convenient, hands-on exposure to emerging technologies and helping stay current as the field continues to evolve.
$92k-129k yearly est. 1d ago
Marketing Insights Researcher - Scaled Business Marketing
Meta 4.8
User experience researcher job in New York, NY
The mission of the Marketing Insights team is to understand the needs, experiences, behaviors, and attitudes of our users and customers to maximize the value Meta can deliver across our platforms and services. Our team are experts in research technique and practice, but our differentiator is how we act as full-stack partners to help identify and actualize the marketing strategies that connect people and businesses to meaningful experiences.
**Required Skills:**
Marketing Insights Researcher - Scaled Business Marketing Responsibilities:
1. Develop the learning agendas to support progress on business goals
2. Design and execute quantitative and qualitative research to support decision-making, strategic planning and shape marketing/brand strategies, campaign development, product development, retail/channel strategy
3. Translate research findings into actionable insights with clear recommendations
4. producing highly effective communication that motivates people to apply learnings in marketing and across the organization
**Minimum Qualifications:**
Minimum Qualifications:
5. Research Expertise: 6+ years of researchexperience. High degree of qualitative and quantitative research expertise, with the ability to apply them in a business context to drive decision-making and raise salience of new opportunities
6. Marketing Expertise: Proven expertise in shaping insights-driven marketing campaigns and product launches from definition to execution with a focus on shaping strategy, driving alignment, and delivering business outcomes
7. Strategic skills: Adept at navigating ambiguity, identifying problems to solve, setting priorities, and driving learning agendas with minimal guidance
8. Education: Bachelors degree required, MA or PhD preferred
**Preferred Qualifications:**
Preferred Qualifications:
9. 3+ years experience working in the digital advertising landscape and specifically with Meta's suite of advertising and measurement products
10. Experience with marketing campaign analysis and measurement
11. Experience influencing, and providing direction to cross-functional teams, including engineering, data science, sales, product, and creative to execute and evaluate marketing campaigns
**Public Compensation:**
$138,000/year to $188,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
How much does a user experience researcher earn in New York, NY?
The average user experience researcher in New York, NY earns between $79,000 and $151,000 annually. This compares to the national average user experience researcher range of $73,000 to $135,000.
Average user experience researcher salary in New York, NY
$109,000
What are the biggest employers of User Experience Researchers in New York, NY?
The biggest employers of User Experience Researchers in New York, NY are: