User experience researcher jobs in North Carolina

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again. But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn't been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now! What you'll do Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following: * Target Customer & Addressable Market Segmentation: * Develop a deep understanding of Scout's addressable market. Advance the definition of Scout's target customers and vehicle segmentation, supported by robust quantitative and qualitative analysis. Translate customer archetypes into personas and deliver strategic recommendations to guide product, brand, and commercial decisions. * Execute Critical Product & Company Research: * Lead research initiatives to answer key questions across the organization - covering product features, pricing sensitivity, brand acceptance, sales and service preferences, vehicle nomenclature, and more. Summarize research results with actionable recommendations to increase customer focus, product and service quality and market share growth. * Cross-functional Collaboration & Knowledge Sharing: * Build strong relationships with colleagues across Scout Motors, collaborating closely with Engineering, Product Planning, Design, Brand Marketing, Communications, Commercial Operations, and Legal teams. Ensure market research is integrated into cross-functional decision-making and knowledge is shared across the organization. * Research Vendor Management: * Serve as the primary liaison for external research partners. Manage the full lifecycle of external research engagements - from vendor identification and sourcing to onboarding and execution. Ensure seamless coordination between internal stakeholders and external vendors to deliver high-quality and timely results on all research activities. * Budget Management: * Oversee Scout's market research budget, ensuring efficient resource allocation and alignment with strategic priorities. Monitor expenditures and optimize investments to maximize research impact. Location & Travel Expectations: * This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. This role may be remote to start but will transition to an in-office setting at the headquarters within 6 months of start date. This role is not eligible for remote work in New York City. * The responsibilities of this role require 4-5 days attendance in office with in-person meetings and events regularly. * Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time including to Production Center in Blythewood, South Carolina and Product Innovation Center in Novi, Michigan. * Travel: Domestic and international travel required, approximately 10-20% of the time. Valid driver's license required. Passport required What you'll bring We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: * Bachelor's degree in Marketing, Business, Economics, Marketing Research or a related field required. * 3-5+ years of experience in the automotive industry, with deep expertise in quantitative and qualitative market research, consumer insights and strategic research planning * Experience in running product clinics and focus groups * Ability to manage and collaborate with external data providers and research vendors * Strong analytical skills * Demonstrated ability to manage multiple projects and stakeholder needs simultaneously in a fast-paced, start-up environment * Comfortable navigating ambiguity and willing to roll up your sleeves to get things done * Passion for automotive, innovation, and building something from the ground up Preferred Skills: * Familiarity with Scout addressable segments (SUVs and pickup trucks). * Familiarity with the EV ecosystem, automotive technology, and industry trends. * Ability and willingness to travel domestically and internationally as required, approximately 10-20% of the time. * Valid driver's license required. What you'll gain The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting - with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights: * Competitive insurance including: * Medical, dental, vision and income protection plans * 401(k) program with: * An employer match and immediate vesting * Generous Paid Time Off including: * 20 days planned PTO, as accrued * 40 hours of unplanned PTO and 14 company or floating holidays, annually * Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders * Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave Pay Transparency This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent. Initial base salary range = $150,000.00 - $181,250.00 Internal leveling code: IC7 Notice to applicants: * Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. * Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. * Residing in New York City: This role is not eligible for remote work in New York City. Equal Opportunity Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.